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  • dhcrelay running as both DHCP and DHCPv6 relay agent on CentOS 6.2

    - by Tibor
    I am trying to set up a DHCP relay agent that would relay DHCP requests for both IPv4 and IPv6. I am using CentOS 6.2 and I am using the dhcrelay from the ISC DHCP implementation. I would like to set it up as a service, but the man page for dhcrelay states: -6 Run dhcrelay as a DHCPv6 relay agent. Incompatible with the -4 option. -4 Run dhcrelay as a DHCPv4/BOOTP relay agent. This is the default mode of operation, so the argu- ment is not necessary, but may be specified for clarity. Incompatible with -6. It seems that the -6 and -4 options are incompatible. How would I still make it work for both protocols without rolling my own service wrapper for both cases?

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  • Advisor Webcast: Integrating DRM with EPMA

    - by THE
    Leave out your shoes early this year!On December 5th Saint Nicolas has something to put into them... Another Advisor Webcast is on: This time it is Matt Lontchar presenting the setup and use of Data Relationship Modeling ( DRM ) with Hyperion EPMA (to be then used with Planning and or HFM) In this one-hour session he will demonstrate the setup and configuration of a Data Relationship Management application for chart of accounts management with Oracle General Ledger and dimension management for Oracle EPM System applications such as Hyperion Financial Management and Hyperion Planning. Key Points will be: Configuring Data Relationship Management for Oracle GL and EPM Architect integration Configuring Hyperion Foundation Services (Weblogic, Web Services Manager, Shared Services) Deploying and configuring the DRM Web Service Setting up Oracle General Ledger for DRM integration Configuring EPM Architect for DRM integration So - treat yourself for some pre-season "chocolate" and join in on this webcast. You find all relevant information on Doc ID 1504283.1 or via the Advsior Webcast Schedule Note  Doc ID 740966.1 Or simply go directly to the registration site at Webex: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=596766085&t=a

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  • Configuring WS-Security with PeopleSoft Web Services

    - by Dave Bain
    I was speaking with a customer a few days ago about PeopleSoft Web Services.  The customer created a web service but when they went to deploy it, they had so many problems configuring ws-security, they pulled the service.  They spent several days trying to get it working but never got it working so they've put it on hold until they have time to work through the issues. Having gone through the process of configuring ws-security myself, I understand the complexity.  There is no magic 'easy' button to push.  If you are not familiar with all the moving parts like policies, certificates, public and private keys, credential stores, and so on, it can be a daunting task.  PeopleBooks documentation is good but does not offer a step-by-step example to follow.  Fear not, for those that want more help, there is a place to go. PeopleSoft released a Mobile Inventory Management application over a year ago.  It is a mobile app built with Oracle Fusion Application Development Framework (ADF) that accesses PeopleSoft content through standard web services.  Part of the installation of this app is configuring ws-security for the web services used in the application.  Appendix A of the PeopleSoft FSCM91 Mobile Inventory Management Installation Guide is called Configuring WS-Security for Mobile Inventory Management.  It is a step-by-step guide to configure ws-security between a server running Oracle Web Server Management (OWSM) and PeopleSoft Integration Broker.  Your environment might be different, but the steps will be similar, and on the PeopleSoft side, Integration Broker will remain a constant. You can find the installation guide on Oracle Suport.  Sign in to https://support.us.oracle.com and search for document 1290972.1.  Read through Appendix A for more details about how to set up ws-security with PeopleSoft web services.

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  • Meet the New Windows Azure

    - by ScottGu
    Today we are releasing a major set of improvements to Windows Azure.  Below is a short-summary of just a few of them: New Admin Portal and Command Line Tools Today’s release comes with a new Windows Azure portal that will enable you to manage all features and services offered on Windows Azure in a seamless, integrated way.  It is very fast and fluid, supports filtering and sorting (making it much easier to use for large deployments), works on all browsers, and offers a lot of great new features – including built-in VM, Web site, Storage, and Cloud Service monitoring support. The new portal is built on top of a REST-based management API within Windows Azure – and everything you can do through the portal can also be programmed directly against this Web API. We are also today releasing command-line tools (which like the portal call the REST Management APIs) to make it even easier to script and automate your administration tasks.  We are offering both a Powershell (for Windows) and Bash (for Mac and Linux) set of tools to download.  Like our SDKs, the code for these tools is hosted on GitHub under an Apache 2 license. Virtual Machines Windows Azure now supports the ability to deploy and run durable VMs in the cloud.  You can easily create these VMs using a new Image Gallery built-into the new Windows Azure Portal, or alternatively upload and run your own custom-built VHD images. Virtual Machines are durable (meaning anything you install within them persists across reboots) and you can use any OS with them.  Our built-in image gallery includes both Windows Server images (including the new Windows Server 2012 RC) as well as Linux images (including Ubuntu, CentOS, and SUSE distributions).  Once you create a VM instance you can easily Terminal Server or SSH into it in order to configure and customize the VM however you want (and optionally capture your own image snapshot of it to use when creating new VM instances).  This provides you with the flexibility to run pretty much any workload within Windows Azure.   The new Windows Azure Portal provides a rich set of management features for Virtual Machines – including the ability to monitor and track resource utilization within them.  Our new Virtual Machine support also enables the ability to easily attach multiple data-disks to VMs (which you can then mount and format as drives).  You can optionally enable geo-replication support on these – which will cause Windows Azure to continuously replicate your storage to a secondary data-center at least 400 miles away from your primary data-center as a backup. We use the same VHD format that is supported with Windows virtualization today (and which we’ve released as an open spec), which enables you to easily migrate existing workloads you might already have virtualized into Windows Azure.  We also make it easy to download VHDs from Windows Azure, which also provides the flexibility to easily migrate cloud-based VM workloads to an on-premise environment.  All you need to do is download the VHD file and boot it up locally, no import/export steps required. Web Sites Windows Azure now supports the ability to quickly and easily deploy ASP.NET, Node.js and PHP web-sites to a highly scalable cloud environment that allows you to start small (and for free) and then scale up as your traffic grows.  You can create a new web site in Azure and have it ready to deploy to in under 10 seconds: The new Windows Azure Portal provides built-in administration support for Web sites – including the ability to monitor and track resource utilization in real-time: You can deploy to web-sites in seconds using FTP, Git, TFS and Web Deploy.  We are also releasing tooling updates today for both Visual Studio and Web Matrix that enable developers to seamlessly deploy ASP.NET applications to this new offering.  The VS and Web Matrix publishing support includes the ability to deploy SQL databases as part of web site deployment – as well as the ability to incrementally update database schema with a later deployment. You can integrate web application publishing with source control by selecting the “Set up TFS publishing” or “Set up Git publishing” links on a web-site’s dashboard: Doing do will enable integration with our new TFS online service (which enables a full TFS workflow – including elastic build and testing support), or create a Git repository that you can reference as a remote and push deployments to.  Once you push a deployment using TFS or Git, the deployments tab will keep track of the deployments you make, and enable you to select an older (or newer) deployment and quickly redeploy your site to that snapshot of the code.  This provides a very powerful DevOps workflow experience.   Windows Azure now allows you to deploy up to 10 web-sites into a free, shared/multi-tenant hosting environment (where a site you deploy will be one of multiple sites running on a shared set of server resources).  This provides an easy way to get started on projects at no cost. You can then optionally upgrade your sites to run in a “reserved mode” that isolates them so that you are the only customer within a virtual machine: And you can elastically scale the amount of resources your sites use – allowing you to increase your reserved instance capacity as your traffic scales: Windows Azure automatically handles load balancing traffic across VM instances, and you get the same, super fast, deployment options (FTP, Git, TFS and Web Deploy) regardless of how many reserved instances you use. With Windows Azure you pay for compute capacity on a per-hour basis – which allows you to scale up and down your resources to match only what you need. Cloud Services and Distributed Caching Windows Azure also supports the ability to build cloud services that support rich multi-tier architectures, automated application management, and scale to extremely large deployments.  Previously we referred to this capability as “hosted services” – with this week’s release we are now referring to this capability as “cloud services”.  We are also enabling a bunch of new features with them. Distributed Cache One of the really cool new features being enabled with cloud services is a new distributed cache capability that enables you to use and setup a low-latency, in-memory distributed cache within your applications.  This cache is isolated for use just by your applications, and does not have any throttling limits. This cache can dynamically grow and shrink elastically (without you have to redeploy your app or make code changes), and supports the full richness of the AppFabric Cache Server API (including regions, high availability, notifications, local cache and more).  In addition to supporting the AppFabric Cache Server API, it also now supports the Memcached protocol – allowing you to point code written against Memcached at it (no code changes required). The new distributed cache can be setup to run in one of two ways: 1) Using a co-located approach.  In this option you allocate a percentage of memory in your existing web and worker roles to be used by the cache, and then the cache joins the memory into one large distributed cache.  Any data put into the cache by one role instance can be accessed by other role instances in your application – regardless of whether the cached data is stored on it or another role.  The big benefit with the “co-located” option is that it is free (you don’t have to pay anything to enable it) and it allows you to use what might have been otherwise unused memory within your application VMs. 2) Alternatively, you can add “cache worker roles” to your cloud service that are used solely for caching.  These will also be joined into one large distributed cache ring that other roles within your application can access.  You can use these roles to cache 10s or 100s of GBs of data in-memory very effectively – and the cache can be elastically increased or decreased at runtime within your application: New SDKs and Tooling Support We have updated all of the Windows Azure SDKs with today’s release to include new features and capabilities.  Our SDKs are now available for multiple languages, and all of the source in them is published under an Apache 2 license and and maintained in GitHub repositories. The .NET SDK for Azure has in particular seen a bunch of great improvements with today’s release, and now includes tooling support for both VS 2010 and the VS 2012 RC. We are also now shipping Windows, Mac and Linux SDK downloads for languages that are offered on all of these systems – allowing developers to develop Windows Azure applications using any development operating system. Much, Much More The above is just a short list of some of the improvements that are shipping in either preview or final form today – there is a LOT more in today’s release.  These include new Virtual Private Networking capabilities, new Service Bus runtime and tooling support, the public preview of the new Azure Media Services, new Data Centers, significantly upgraded network and storage hardware, SQL Reporting Services, new Identity features, support within 40+ new countries and territories, and much, much more. You can learn more about Windows Azure and sign-up to try it for free at http://windowsazure.com.  You can also watch a live keynote I’m giving at 1pm June 7th (later today) where I’ll walk through all of the new features.  We will be opening up the new features I discussed above for public usage a few hours after the keynote concludes.  We are really excited to see the great applications you build with them. Hope this helps, Scott

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  • Microsoft Office Compability Pack "The converter failed to open the file" error & "This is a pre-release version"

    - by HaydnWVN
    What issues have people encountered with older OS's (2000, XP) and olders versions of Microsoft Office (2000, XP, 2003) with the 'Microsoft Office Compitibility Pack'? I have a couple of Windows 2000 client PC's encountering different errors when attempting to open .docx or .xlsx documents, some with Office XP and the others with Office 2003. Reading through forums it appears that the different versions of the compatibility pack, not all were compatible with Windows 2000 (versions 3 & 4 are not). There are also Service Packs for the Compatibility Pack. With these Windows 2000 clients, it seems i need the Compatibility Pack version 2, then to install the Service Packs, yet i'm unable to find a link for version 2 of it. First error message: "This is a pre-release version of the Compatibilty Pack and can open pre-release Office 2007 files only." Is solved below. Second error message: "The converter failed to open the file." Is still on going.

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  • Rkhunter 122 suspect files; do I have a problem?

    - by user276166
    I am new to ubuntu. I am using Xfce Ubuntu 14.04 LTS. I have ran rkhunter a few weeks age and only got a few warnings. The forum said that they were normal. But, this time rkhunter reported 122 warnings. Please advise. casey@Shaman:~$ sudo rkhunter -c [ Rootkit Hunter version 1.4.0 ] Checking system commands... Performing 'strings' command checks Checking 'strings' command [ OK ] Performing 'shared libraries' checks Checking for preloading variables [ None found ] Checking for preloaded libraries [ None found ] Checking LD_LIBRARY_PATH variable [ Not found ] Performing file properties checks Checking for prerequisites [ Warning ] /usr/sbin/adduser [ Warning ] /usr/sbin/chroot [ Warning ] /usr/sbin/cron [ OK ] /usr/sbin/groupadd [ Warning ] /usr/sbin/groupdel [ Warning ] /usr/sbin/groupmod [ Warning ] /usr/sbin/grpck [ Warning ] /usr/sbin/nologin [ Warning ] /usr/sbin/pwck [ Warning ] /usr/sbin/rsyslogd [ Warning ] /usr/sbin/useradd [ Warning ] /usr/sbin/userdel [ Warning ] /usr/sbin/usermod [ Warning ] /usr/sbin/vipw [ Warning ] /usr/bin/awk [ Warning ] /usr/bin/basename [ Warning ] /usr/bin/chattr [ Warning ] /usr/bin/cut [ Warning ] /usr/bin/diff [ Warning ] /usr/bin/dirname [ Warning ] /usr/bin/dpkg [ Warning ] /usr/bin/dpkg-query [ Warning ] /usr/bin/du [ Warning ] /usr/bin/env [ Warning ] /usr/bin/file [ Warning ] /usr/bin/find [ Warning ] /usr/bin/GET [ Warning ] /usr/bin/groups [ Warning ] /usr/bin/head [ Warning ] /usr/bin/id [ Warning ] /usr/bin/killall [ OK ] /usr/bin/last [ Warning ] /usr/bin/lastlog [ Warning ] /usr/bin/ldd [ Warning ] /usr/bin/less [ OK ] /usr/bin/locate [ OK ] /usr/bin/logger [ Warning ] /usr/bin/lsattr [ Warning ] /usr/bin/lsof [ OK ] /usr/bin/mail [ OK ] /usr/bin/md5sum [ Warning ] /usr/bin/mlocate [ OK ] /usr/bin/newgrp [ Warning ] /usr/bin/passwd [ Warning ] /usr/bin/perl [ Warning ] /usr/bin/pgrep [ Warning ] /usr/bin/pkill [ Warning ] /usr/bin/pstree [ OK ] /usr/bin/rkhunter [ OK ] /usr/bin/rpm [ Warning ] /usr/bin/runcon [ Warning ] /usr/bin/sha1sum [ Warning ] /usr/bin/sha224sum [ Warning ] /usr/bin/sha256sum [ Warning ] /usr/bin/sha384sum [ Warning ] /usr/bin/sha512sum [ Warning ] /usr/bin/size [ Warning ] /usr/bin/sort [ Warning ] /usr/bin/stat [ Warning ] /usr/bin/strace [ Warning ] /usr/bin/strings [ Warning ] /usr/bin/sudo [ Warning ] /usr/bin/tail [ Warning ] /usr/bin/test [ Warning ] /usr/bin/top [ Warning ] /usr/bin/touch [ Warning ] /usr/bin/tr [ Warning ] /usr/bin/uniq [ Warning ] /usr/bin/users [ Warning ] /usr/bin/vmstat [ Warning ] /usr/bin/w [ Warning ] /usr/bin/watch [ Warning ] /usr/bin/wc [ Warning ] /usr/bin/wget [ Warning ] /usr/bin/whatis [ Warning ] /usr/bin/whereis [ Warning ] /usr/bin/which [ OK ] /usr/bin/who [ Warning ] /usr/bin/whoami [ Warning ] /usr/bin/unhide.rb [ Warning ] /usr/bin/mawk [ Warning ] /usr/bin/lwp-request [ Warning ] /usr/bin/heirloom-mailx [ OK ] /usr/bin/w.procps [ Warning ] /sbin/depmod [ Warning ] /sbin/fsck [ Warning ] /sbin/ifconfig [ Warning ] /sbin/ifdown [ Warning ] /sbin/ifup [ Warning ] /sbin/init [ Warning ] /sbin/insmod [ Warning ] /sbin/ip [ Warning ] /sbin/lsmod [ Warning ] /sbin/modinfo [ Warning ] /sbin/modprobe [ Warning ] /sbin/rmmod [ Warning ] /sbin/route [ Warning ] /sbin/runlevel [ Warning ] /sbin/sulogin [ Warning ] /sbin/sysctl [ Warning ] /bin/bash [ Warning ] /bin/cat [ Warning ] /bin/chmod [ Warning ] /bin/chown [ Warning ] /bin/cp [ Warning ] /bin/date [ Warning ] /bin/df [ Warning ] /bin/dmesg [ Warning ] /bin/echo [ Warning ] /bin/ed [ OK ] /bin/egrep [ Warning ] /bin/fgrep [ Warning ] /bin/fuser [ OK ] /bin/grep [ Warning ] /bin/ip [ Warning ] /bin/kill [ Warning ] /bin/less [ OK ] /bin/login [ Warning ] /bin/ls [ Warning ] /bin/lsmod [ Warning ] /bin/mktemp [ Warning ] /bin/more [ Warning ] /bin/mount [ Warning ] /bin/mv [ Warning ] /bin/netstat [ Warning ] /bin/ping [ Warning ] /bin/ps [ Warning ] /bin/pwd [ Warning ] /bin/readlink [ Warning ] /bin/sed [ Warning ] /bin/sh [ Warning ] /bin/su [ Warning ] /bin/touch [ Warning ] /bin/uname [ Warning ] /bin/which [ OK ] /bin/kmod [ Warning ] /bin/dash [ Warning ] [Press <ENTER> to continue] Checking for rootkits... Performing check of known rootkit files and directories 55808 Trojan - Variant A [ Not found ] ADM Worm [ Not found ] AjaKit Rootkit [ Not found ] Adore Rootkit [ Not found ] aPa Kit [ Not found ] Apache Worm [ Not found ] Ambient (ark) Rootkit [ Not found ] Balaur Rootkit [ Not found ] BeastKit Rootkit [ Not found ] beX2 Rootkit [ Not found ] BOBKit Rootkit [ Not found ] cb Rootkit [ Not found ] CiNIK Worm (Slapper.B variant) [ Not found ] Danny-Boy's Abuse Kit [ Not found ] Devil RootKit [ Not found ] Dica-Kit Rootkit [ Not found ] Dreams Rootkit [ Not found ] Duarawkz Rootkit [ Not found ] Enye LKM [ Not found ] Flea Linux Rootkit [ Not found ] Fu Rootkit [ Not found ] Fuck`it Rootkit [ Not found ] GasKit Rootkit [ Not found ] Heroin LKM [ Not found ] HjC Kit [ Not found ] ignoKit Rootkit [ Not found ] IntoXonia-NG Rootkit [ Not found ] Irix Rootkit [ Not found ] Jynx Rootkit [ Not found ] KBeast Rootkit [ Not found ] Kitko Rootkit [ Not found ] Knark Rootkit [ Not found ] ld-linuxv.so Rootkit [ Not found ] Li0n Worm [ Not found ] Lockit / LJK2 Rootkit [ Not found ] Mood-NT Rootkit [ Not found ] MRK Rootkit [ Not found ] Ni0 Rootkit [ Not found ] Ohhara Rootkit [ Not found ] Optic Kit (Tux) Worm [ Not found ] Oz Rootkit [ Not found ] Phalanx Rootkit [ Not found ] Phalanx2 Rootkit [ Not found ] Phalanx2 Rootkit (extended tests) [ Not found ] Portacelo Rootkit [ Not found ] R3dstorm Toolkit [ Not found ] RH-Sharpe's Rootkit [ Not found ] RSHA's Rootkit [ Not found ] Scalper Worm [ Not found ] Sebek LKM [ Not found ] Shutdown Rootkit [ Not found ] SHV4 Rootkit [ Not found ] SHV5 Rootkit [ Not found ] Sin Rootkit [ Not found ] Slapper Worm [ Not found ] Sneakin Rootkit [ Not found ] 'Spanish' Rootkit [ Not found ] Suckit Rootkit [ Not found ] Superkit Rootkit [ Not found ] TBD (Telnet BackDoor) [ Not found ] TeLeKiT Rootkit [ Not found ] T0rn Rootkit [ Not found ] trNkit Rootkit [ Not found ] Trojanit Kit [ Not found ] Tuxtendo Rootkit [ Not found ] URK Rootkit [ Not found ] Vampire Rootkit [ Not found ] VcKit Rootkit [ Not found ] Volc Rootkit [ Not found ] Xzibit Rootkit [ Not found ] zaRwT.KiT Rootkit [ Not found ] ZK Rootkit [ Not found ] [Press <ENTER> to continue] Performing additional rootkit checks Suckit Rookit additional checks [ OK ] Checking for possible rootkit files and directories [ None found ] Checking for possible rootkit strings [ None found ] Performing malware checks Checking running processes for suspicious files [ None found ] Checking for login backdoors [ None found ] Checking for suspicious directories [ None found ] Checking for sniffer log files [ None found ] Performing Linux specific checks Checking loaded kernel modules [ OK ] Checking kernel module names [ OK ] [Press <ENTER> to continue] Checking the network... Performing checks on the network ports Checking for backdoor ports [ None found ] Checking for hidden ports [ Skipped ] Performing checks on the network interfaces Checking for promiscuous interfaces [ None found ] Checking the local host... Performing system boot checks Checking for local host name [ Found ] Checking for system startup files [ Found ] Checking system startup files for malware [ None found ] Performing group and account checks Checking for passwd file [ Found ] Checking for root equivalent (UID 0) accounts [ None found ] Checking for passwordless accounts [ None found ] Checking for passwd file changes [ Warning ] Checking for group file changes [ Warning ] Checking root account shell history files [ None found ] Performing system configuration file checks Checking for SSH configuration file [ Not found ] Checking for running syslog daemon [ Found ] Checking for syslog configuration file [ Found ] Checking if syslog remote logging is allowed [ Not allowed ] Performing filesystem checks Checking /dev for suspicious file types [ Warning ] Checking for hidden files and directories [ Warning ] [Press <ENTER> to continue] System checks summary ===================== File properties checks... Required commands check failed Files checked: 137 Suspect files: 122 Rootkit checks... Rootkits checked : 291 Possible rootkits: 0 Applications checks... All checks skipped The system checks took: 5 minutes and 11 seconds All results have been written to the log file (/var/log/rkhunter.log)

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  • Sitemaps showing twice in Webmaster Tools

    - by Andrew Lott
    Within my Webmaster Tools account I'm able to able to view details about Sitemaps that are uploaded for websites I manage. For some reason each sitemap is listed twice with the exact same details under both "By me" and "All". Even sites that don't have a sitemap yet tell me I have 0 sitemaps, twice... I originally thought this might apply to sites that have multiple "Users & Site Owners" in Webmaster Tools, but it even happens for sites that only I manage. I've checked other user accounts to compare and this doesn't happen; they just get one set of tabs for By Me/All, not two. What could be causing this?

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  • Unable to connect to mysql through JDBC connector through Tomcat or externally

    - by Stefan Kendall
    I've installed a stock mysql 5.5 installation, and while I can connect to the mysql service via the mysql command, and the service seems to be running, I cannot connect to it through spring+tomcat or from an external jdbc connector. I'm using the following URL: jdbc:mysql://myserver.com:myport/mydb with proper username/password, but I receive the following message: server.com: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. the driver has not received any packets from the server. and tomcat throws: com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57) Which seems to be the same issue as if I try to connect externally.

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  • Unable to PPTP through NAT on Cisco 881

    - by MasterRoot24
    I'm trying to connect to a PPTP server which is sat behind a Cisco 881 NAT router. The server is running Ubuntu Server 12.04 and is running Poptop pptpd as the PPTP daemon listening for connections. As discussed in my other question, I'm trying to setup a Cisco 881 router to replace my old Linksys WAG320N. This same server and WAN connection worked fine with the WAG320N with no special configuration, other than allowing 1723 in through the firewall. On the Cisco 881, I'm using the newer ip nat enable or NAT NVI to setup static routes in through the firewall for the services running behind the router. My reason being that I can't run another copy of my live DNS domains internally with local IP addresses in. For the purposes of this question, though, I have rebuilt the router with ip nat inside/outside style NAT'ing, but this issue is still apparent. HTTP/SMTP/IMAP etc. all work ok from both the WAN and LAN interfaces of the router. I'm only having issues with SIP (see other question) and PPTP. My issue is that the GRE doesn't appear to be passing through NAT correctly and one end of the connection is not receiving GRE traffic when it should be, so the server hangs up the connection. Here's an example of /var/log/syslog with debug enabled in /etc/pptpd.conf: Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: MGR: Launching /usr/sbin/pptpctrl to handle client Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: local address = 192.168.1.50 Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: remote address = 192.168.1.51 Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: pppd options file = /etc/ppp/pptpd-options Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Client 82.132.248.216 control connection started Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Received PPTP Control Message (type: 1) Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Made a START CTRL CONN RPLY packet Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: I wrote 156 bytes to the client. Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Sent packet to client Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Received PPTP Control Message (type: 7) Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Set parameters to 100000000 maxbps, 64 window size Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Made a OUT CALL RPLY packet Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Starting call (launching pppd, opening GRE) Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: pty_fd = 6 Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: tty_fd = 7 Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: I wrote 32 bytes to the client. Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: CTRL: Sent packet to client Dec 11 21:06:30 <HOSTNAME> pptpd[22627]: CTRL (PPPD Launcher): program binary = /usr/sbin/pppd Dec 11 21:06:30 <HOSTNAME> pptpd[22627]: CTRL (PPPD Launcher): local address = 192.168.1.50 Dec 11 21:06:30 <HOSTNAME> pptpd[22627]: CTRL (PPPD Launcher): remote address = 192.168.1.51 Dec 11 21:06:30 <HOSTNAME> pppd[22627]: Plugin /usr/lib/pptpd/pptpd-logwtmp.so loaded. Dec 11 21:06:30 <HOSTNAME> pppd[22627]: pppd 2.4.5 started by root, uid 0 Dec 11 21:06:30 <HOSTNAME> pppd[22627]: Using interface ppp0 Dec 11 21:06:30 <HOSTNAME> pppd[22627]: Connect: ppp0 <--> /dev/pts/3 Dec 11 21:06:30 <HOSTNAME> pptpd[22626]: GRE: Bad checksum from pppd. Dec 11 21:06:31 <HOSTNAME> pptpd[22626]: CTRL: Received PPTP Control Message (type: 15) Dec 11 21:06:31 <HOSTNAME> pptpd[22626]: CTRL: Got a SET LINK INFO packet with standard ACCMs Dec 11 21:07:00 <HOSTNAME> pppd[22627]: LCP: timeout sending Config-Requests Dec 11 21:07:00 <HOSTNAME> pppd[22627]: Connection terminated. Dec 11 21:07:00 <HOSTNAME> avahi-daemon[1042]: Withdrawing workstation service for ppp0. Dec 11 21:07:00 <HOSTNAME> pppd[22627]: Modem hangup Dec 11 21:07:00 <HOSTNAME> pppd[22627]: Exit. Dec 11 21:07:00 <HOSTNAME> pptpd[22626]: GRE: read(fd=6,buffer=6075a0,len=8196) from PTY failed: status = -1 error = Input/output error, usually caused by unexpected termination of pppd, check option syntax and pppd logs Dec 11 21:07:00 <HOSTNAME> pptpd[22626]: CTRL: PTY read or GRE write failed (pty,gre)=(6,7) Dec 11 21:07:00 <HOSTNAME> pptpd[22626]: CTRL: Reaping child PPP[22627] Dec 11 21:07:00 <HOSTNAME> pptpd[22626]: CTRL: Client 82.132.248.216 control connection finished Dec 11 21:07:00 <HOSTNAME> pptpd[22626]: CTRL: Exiting now Dec 11 21:07:00 <HOSTNAME> pptpd[5803]: MGR: Reaped child 22626 As far as Cisco are concerned, all I need is ip nat source static tcp <SERVER LAN IP> 1723 interface FastEthernet4 1723 but of course this doesn't seem to the be helping the GRE traffic through as it should. Trying the connection to the LAN IP of the server from the same LAN as the server (behind the router), the PPTP connection works fine, so I'm confident that the server's config is ok. Furthermore, all I needed on my WAG320N was to open 1723 in the firewall. Here's my current router config: ! ! Last configuration change at 20:20:15 UTC Tue Dec 11 2012 by xxx version 15.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname xxx ! boot-start-marker boot-end-marker ! ! enable secret 4 xxxx ! aaa new-model ! ! aaa authentication login local_auth local ! ! ! ! ! aaa session-id common ! memory-size iomem 10 ! crypto pki trustpoint TP-self-signed-xxx enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-xxx revocation-check none rsakeypair TP-self-signed-xxx ! ! crypto pki certificate chain TP-self-signed-xxx certificate self-signed 01 xxx quit ip gratuitous-arps ip auth-proxy max-login-attempts 5 ip admission max-login-attempts 5 ! ! ! ! ! ip domain list dmz.xxx.local ip domain list xxx.local ip domain name dmz.xxx.local ip name-server 192.168.1.x ip cef login block-for 3 attempts 3 within 3 no ipv6 cef ! ! multilink bundle-name authenticated license udi pid CISCO881-SEC-K9 sn xxx ! ! username admin privilege 15 secret 4 xxx username joe secret 4 xxx ! ! ! ! ! ip ssh time-out 60 ! ! ! ! ! ! ! ! ! interface FastEthernet0 no ip address ! interface FastEthernet1 no ip address ! interface FastEthernet2 no ip address ! interface FastEthernet3 switchport access vlan 2 no ip address ! interface FastEthernet4 ip address dhcp ip nat enable duplex auto speed auto ! interface Vlan1 ip address 192.168.1.x 255.255.255.0 no ip redirects no ip unreachables no ip proxy-arp ip nat enable ! interface Vlan2 ip address 192.168.0.x 255.255.255.0 ! ip forward-protocol nd ip http server ip http access-class 1 ip http authentication local ip http secure-server ! ! ip nat source list 1 interface FastEthernet4 overload ip nat source list 2 interface FastEthernet4 overload ip nat source static tcp 192.168.1.x 1723 interface FastEthernet4 1723 ! ! access-list 1 permit 192.168.0.0 0.0.0.255 access-list 2 permit 192.168.1.0 0.0.0.255 ! ! ! ! control-plane ! ! banner motd Authorized Access only ! line con 0 exec-timeout 15 0 login authentication local_auth line aux 0 exec-timeout 15 0 login authentication local_auth line vty 0 4 access-class 2 in login authentication local_auth length 0 transport input all ! ! end UPDATE 16/12/2012: The only progress that I have been able to make on this issue is that I'm confident that the issue is caused by the GRE tunnels (which are required for the PPTP connection to complete) are being blocked. When attempting a connection, I can see in show ip nat nvi translations that both a TCP translation on 1723 is setup and also a GRE translation is setup also. I appear to be able to see GRE related packets on the LAN that the server is on, so I am lead to believe that the server is sending(?) GRE packets, however running Wireshark on a client PC when attempting a connection shows absolutely no GRE packets. Whilst there are no configuration directives in my config posted above (that I can pin point) which would specifically block them, it would appear that the GRE packets are not being allowed in/out of the router's firewall, even though a NAT translation entry is setup to the server's LAN address. Would anyone be able to provide me with some help to ensure that GRE packets are not blocked by the router's firewall, so that this can be ruled out as a possible issue please?

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  • django & postgres linux hosting (with SSH access) recommendations

    - by Justin Grant
    We're looking for a good place to host our custom Django app (a fork of OSQA) and its postgresql backend. Requirements include: Linux Python 2.6 or (ideally) Python 2.7 Django 1.2 Postgres 8.4 or later DB backup/restore handled by the hoster, not us OS & dev-platform-stack patching/maintenance handled by the hoster, not us SSH access (so we can pull source code from GitHub, so we can install python eggs, etc.) ability to set up cron jobs (e.g. to send out dail email updates) ability to send up to 10K emails/day good performance (not ganged up with a zillion other sites on one CPU, not starved for RAM) FTP or SCP access to web logs dedicated public IP SSL support Costs under $1000/month for a relatively small site (<5M pageviews/month) Good customer service We already have a prototype site running on EC2 on top of a Bitnami DjangoStack. The problem is that we have to patch the OS, patch postgres, etc. We'd really prefer a platform-as-a-service (PaaS) offering, like Heroku offers for Rails apps, where all we need to worry about is deploying our code instead of worrying about system software patching and maintenance. Google App Engine is closest to what we're looking for, but they don't offer relational DB access (not yet at least). Anyone have a recommendation?

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  • configure Heartbeat on Centos Linux - error message

    - by Elad Dotan
    I installed Heartbeat on my Centos Linux and it seems to partially work..but I'm trying to monitor a service with no success. only when I reboot the main server the backup server takes over. in the logs I get : heartbeat[30476]: 2012/03/20_18:51:57 WARN: string2msg_ll: node [node1] failed authentication heartbeat[30476]: 2012/03/20_18:51:58 WARN: string2msg_ll: node [node02] failed authentication the authkeys is identical (copied from one to another). this is my ha.cf: logfile /var/log/ha-log logfacility local0 keepalive 2 deadtime 30 initdead 120 bcast eth0 udpport 694 auto_failback on node server01.com node server02.com haresources : server01.com 38.108.117.3 aim chat any idea how to fix the problem so if a service stops the other server take over Thanks! E.

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  • How do i fight spam against my mail servers ?

    - by tawfekov
    Hello , the problem I am having is the ability to fight spammers who add unsubscribe form this mail list by clicking here into their spam emails , turns out i am not the only suffer form this , gmail don't filter these mail as well . i made a simple test case , created an email on gmail and contacted one the spammer asking him to add my address to his list such a bad idea :P and google thought that i am already subscribed to that list and put it in my inbox . these kind of spammer uses many accounts to send their spam which make this job much harder how do i report those spammer , and block them in gmail or mail mail servers ?? what is the fastest way to do that ???

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  • Login screen doesn't prompt for password

    - by jbristow
    I just installed Ubuntu 12.10, and tied it to my company LDAP. On the login screen, instead of prompting for a password there is just a "Log In" button by my name. I click it, and I am immediately logged in without typing in a password. I checking my User Account options, and "Automatic Login" is turned off. I can also click on other LDAP users accounts, and get in without a password. There is a local user on the system. When I try to log in as that user, I am prompted for a password.

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  • dd-wrt router firmware QoS troubleshooting

    - by Jeff Atwood
    I've been using the dd-wrt firmware on my router and I like it a lot! But -- I'm not sure the quality of service (QoS) is working on it. I have it set up as follows: http, port 80 -- Premium bittorrent, port 6969 -- Bulk https, port 443 -- Premium dns, port 53 -- Premium Per the QoS documentation, these levels are: bandwidth is allocated based on the following percentages of uplink and downlink values for each class: Exempt: 100mbps - ignores global limits. Premium: 75% - 100% Express: 15% - 100% Standard: 10% - 100% Bulk: 1.5% - 100% This doesn't entirely seem to work, though -- with busy torrents going I get major pauses in my web browsing which sucks! The QoS documentation gives some steps to check the QoS ... What you'll be interested to look at will be the first set of source and destination IP, including the port numbers. Next the presence of l7proto and the "mark" field. The entries indicate the current live connection QoS priority applied on them based on the "mark" field. The "mark" values correspond to the following Exempt: 100 Premium: 10 Express: 20 Standard: 30 Bulk: 40 (no QoS matched): 0 You may see "mark=0" for some l7proto service even though they are in configured in the list of QoS rules. This may mean that the layer 7 pattern matching system didn't match a new or changed header for that protocol. Custom service on port matches will usually take care of these. On port 6969 (bittorrent) I see a weird mixture of stuff with mark=0 and mark=40 like so cat /proc/net/ip_conntrack udp 17 105 src=98.162.182.42 dst=1.2.3.4 sport=64512 dport=6969 packets=3 bytes=290 src=10.0.0.2 dst=98.162.182.42 sport=6969 dport=64512 packets=4 bytes=202 [ASSURED] mark=0 secmark=0 use=1 tcp 6 117 TIME_WAIT src=98.248.173.174 dst=1.2.3.4 sport=51114 dport=6969 packets=12 bytes=704 src=10.0.0.2 dst=98.248.173.174 sport=6969 dport=51114 packets=10 bytes=440 [ASSURED] mark=40 secmark=0 use=1 tcp 6 598 ESTABLISHED src=165.132.128.201 dst=1.2.3.4 sport=57218 dport=6969 packets=8024 bytes=9919881 src=10.0.0.2 dst=165.132.128.201 sport=6969 dport=57218 packets=4211 bytes=239607 [ASSURED] mark=0 secmark=0 use=1 tcp 6 586 ESTABLISHED src=68.46.9.24 dst=1.2.3.4 sport=64688 dport=6969 packets=6 bytes=490 src=10.0.0.2 dst=68.46.9.24 sport=6969 dport=64688 packets=8 bytes=944 [ASSURED] mark=40 secmark=0 use=1 udp 17 45 src=222.254.228.38 dst=1.2.3.4 sport=25438 dport=6969 packets=5 bytes=454 src=10.0.0.2 dst=222.254.228.38 sport=6969 dport=25438 packets=3 bytes=154 [ASSURED] mark=0 secmark=0 use=1 ( full file visible at http://pastebin.com/AZE6EtWm ) I've been playing around with this log for a little while and I can't see any patterns! Why is some port 6969 bittorrent traffic tagged mark=0 (not matched) by dd-wrt's QoS while others are tagged mark=40 (Bulk) .. any ideas?

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  • Site Web Analytics not updating Sharepoint 2010

    - by Rohit Gupta
    If you facing the issue that the web Analytics Reports in SharePoint 2010 Central Administration is not updating data. When you go to your site > site settings > Site Web Analytics reports or Site Collection Analytics reports  You get old data as in the ribbon displayed "Data Last Updated: 12/13/2010 2:00:20 AM" Please insure that the following things are covered: Insure that Usage and Data Health Data Collection service is configured correctly. Log Collection Schedule is configured correctly Microsoft Sharepoint Foundation Usage Data Import and Microsoft SharePoint Foundation Usage Data Processing Timer jobs are configured to run at regular intervals One last important Timer job is the Web Analytics Trigger Workflows Timer Job insure that this timer job is enabled and scheduled to run at regular intervals (for each site that you need analytics for). After you have insured that the web analytics service configuration is working fine and the Usage Data Import job is importing the *.usage files from the ULS LOGS folder into the WSS_Logging database, and that all the required timer jobs are running as expected… wait for a day for the report to get updated… the report gets updated automatically at 2:00 am in the morning… and i could not find a way to control the schedule for this report update job. So be sure to wait for a day before giving up :)

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  • AdWords test with two different agencies - can I track their results without them being aware of each other

    - by Drew
    Currently going through a process of testing two AdWords ppc providers at the same time from two separate AdWords accounts. However they will require access to my GA account for linking and ecommerce tracking. Which means that they will be able to see each others results. I dont want this; Is it possible to set up GA so that; Company A only sees Adwords results associated to their AdWords management via GA Company B only sees Adwords results associated to their AdWords management via GA And each company never sees the other company's Adwords results? 100 positive karma points to anyone who can shed some light on this. Cheers.

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  • ArchBeat Link-o-Rama for 11/29/2011

    - by Bob Rhubart
    Webcast: Introducing Oracle WebLogic Server 12c: Developer Deep Dive December 1, 2011 11am - 12pm PT / 2pm - 3pm ET. Learn how Oracle WebLogic Server 12c enables rapid development of modern, lightweight Java EE 6 applications. Discover how you can leverage the latest development technologies, tools and standards when deploying to Oracle WebLogic Server across both conventional and Cloud environments. Web Services in BI Publisher 11g | Robin Moffatt BI Publisher 11g comes with a shiny set of new Web Services, superseding those that were in 10g. Robin Moffatt's article discusses some of the uses, and ways to implement them. Stanford expands free, online information technology course offerings | ZDNet Joe McKendrick reports on new Stanford online courses set to start in January 2012. Courses include Software as a Service and Computer Science 101. The federal government's secret 1966 cloud computing plan | ZDNet "Even as far back as 45 years ago, the US federal government struggled to consolidate and become more service-oriented across its agency silos," says McKendrick. SOA Made Simple; Architects in AZ; Introduction to Cloud Migration This week on the Oracle Technology Network Architect Home Page. New release of S-ASH v.2.3 | Marcin Przepiorowski A short post from Marcin Przepiorowski on the new version of Oracle Simulate ASH. Architecture all day. Oracle Technology Network Architect Day - Phoenix, AZ Spend the day with your peers learning from Oracle experts on Cloud Computing, Engineered Systems, and more. Wednesday, December 14, 2011. 8:30am to 5:00pm. Registration is free, but seating is limited.

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  • Splitting up revenue among development team members on Apple's app store

    - by itaiferber
    A friend and I have started developing an app to put on Apple's app store. Development is going fine, but thinking ahead, we're trying to come up with an easy way to share any revenue coming from our efforts. The app store allows you to deposit your revenue into a single bank account, but there's no easy way to split revenue among several people. How do (small) dev teams split up revenue on their products, on, and off the app store? As far as I can tell, banks don't offer an easy way to automatically split the balance on an account 50-50 (or any other percentage, for that matter), especially on a regular basis. So how do teams deal with this? We're not incorporated, and we don't have an official business set up. We're considering depositing all the money into one of our accounts and manually transferring half the money to the other person, but this isn't sustainable over long periods of time. Is there a low-cost, sustainable, automatic process for handling these finances?

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  • Hologic Ensures Regulatory Compliance & UDI with Agile PLM for the Medical Device Industry

    - by Ulf Köster
    A new success story featuring Hologic, Inc., is now available. Hologic is known for developing innovative medical technology—like the world’s first 3-D mammogram—that can quickly diagnose women’s health issues and save lives in the process.The success story features Hologic’s use of Oracle Agile PLM to ensure regulatory compliance in every phase of product development, including managing all product-related data, design history files, and device master records. Hologic is using Oracle Agile PLM as the foundation for Unique Device Identification (UDI). Thanks to Agile PLM, Hologic can easily interface with the FDA’s database (GUDID) to streamline compliance, without devoting additional time and resources towards a new solution. Hologic is one of the first 2 companies granted production accounts by the FDA for GUDID submittal, and is the first company to submit official data. This an important milestone for Oracle Agile PLM, our partner Inspirage and the Medical Device industry as a whole. Read the full story here!

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  • Web and email host migration - Limitations and suggestions to make the process as easy as possible.

    - by Jack Hickerson
    I developed a website for a friend of mine to replace his current 'all inclusive' provider (website creation, updating, web hosting, email hosting). I've already paid for a hosting service which currently houses the website which I have created. I need to cancel the previous service provider to get the domain migrated to the new host, however I will still need to transfer or recreate all of the email addresses that everyone in his company had previously. Is there an easy way migrate email accounts (still linked to the same domain) while migrating to a different host? Will any methods allow all users to retain their archived emails and folder structures? What is the process to do so. Because the current provider is a rather large website development and hosting company, I will have limited access to the data they have stored. As you can probably tell, my knowledge in this area is very limited - any/all suggestions you may have would be greatly appreciated. Thanks in advance. -Jack

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  • Check parameters annotated with @Nonnull for null?

    - by David Harkness
    We've begun using FindBugs with and annotating our parameters with @Nonnull appropriately, and it works great to point out bugs early in the cycle. So far we have continued checking these arguments for null using Guava's checkNotNull, but I would prefer to check for null only at the edges--places where the value can come in without having been checked for null, e.g., a SOAP request. // service layer accessible from outside public Person createPerson(@CheckForNull String name) { return new Person(Preconditions.checkNotNull(name)); } ... // internal constructor accessed only by the service layer public Person(@Nonnull String name) { this.name = Preconditions.checkNotNull(name); // remove this check? } I understand that @Nonnull does not block null values itself. However, given that FindBugs will point out anywhere a value is transferred from an unmarked field to one marked @Nonnull, can't we depend on it to catch these cases (which it does) without having to check these values for null everywhere they get passed around in the system? Am I naive to want to trust the tool and avoid these verbose checks? Bottom line: While it seems safe to remove the second null check below, is it bad practice? This question is perhaps too similar to Should one check for null if he does not expect null, but I'm asking specifically in relation to the @Nonnull annotation.

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  • How do I join a channel on Freenode with Empathy?

    - by sadmicrowave
    I have empathy already installed but am not sure how to configure it to join the channel at http://www.ape-project.org. I do not have a password or login name yet to properly configure the channel with Empathy and when I click "Join our IRC Channel" firefox comes back with an error stating: Firefox doesn't know how to open this address, because the protocol (irc) isn't associated with any program. What can I do to join this (freenode) channel? UPDATE 1 Using Empathy Version 2.23.1 When viewing accounts click "Add..." Protocol: "IRC" Network: "freenode" create new nickname, password, and real name. Then went back to ape-project.org link and click "Join our IRC Channel" again. It brings my Empathy contact list to the foreground but nothing happens...

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  • Disable pop-up for "Faulting application" on login - Windows Server 2003

    - by Mikael Svenson
    I have a service running on a Windows 2003 server. The service executes a .exe file to process some data. Sometimes the .exe crashes due to incorrect input and it logs an error to the Application Log which is fine. If I remote login to the server I get a pop-up of the .exe file crash, for each crash which has occured since I last logged in. The crashes can safely be ignored and I'd like to ignore these pop-ups. Is there a way to disable these pop-ups?

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  • Ubuntu hangs after replugging the modem

    - by Iftekhar Ahmed Shafi
    I am facing this issue on Ubuntu 12.04, which is for my Wimax modem with beceem chipset. If I replug the device Ubuntu goes in hang state. Its happens very often. If I plug the USB and restart it works most of the time. But it is very annoying to restart every time it hangs. The modem works smoothly in Windows 7. And it used to work OK in Ubuntu 11.10. Jun 13 19:25:54 iftekhar-HP-520-Notebook-PC dbus[1102]: [system] Activating service name='org.freedesktop.UDisks' (using servicehelper) Jun 13 19:25:54 iftekhar-HP-520-Notebook-PC dbus[1102]: [system] Successfully activated service 'org.freedesktop.UDisks' Jun 13 19:26:00 iftekhar-HP-520-Notebook-PC goa[2168]: goa-daemon version 3.4.0 starting [main.c:112, main()] Jun 13 19:26:47 iftekhar-HP-520-Notebook-PC udevd[432]: timeout 'cdrom_id --lock-media /dev/sr1' Jun 13 19:26:48 iftekhar-HP-520-Notebook-PC udevd[432]: timeout: killing 'cdrom_id --lock-media /dev/sr1' [1072] Jun 13 19:26:49 iftekhar-HP-520-Notebook-PC kernel: [ 85.820162] sr 2:0:0:0: Device offlined - not ready after error recovery Jun 13 19:26:49 iftekhar-HP-520-Notebook-PC udevd[432]: timeout: killing 'cdrom_id --lock-media /dev/sr1' [1072] Jun 13 19:27:20 udevd[432]: last message repeated 31 times Jun 13 19:27:25 udevd[432]: last message repeated 4 times What can I do to avoid this hangs and restarts?

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  • Improved Customer Experience, but at what Cost?

    - by Tony Berk
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits?That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction.What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Click here, to learn more about Oracle Customer Experience and stay tuned for more customer spotlights.

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