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• ACORD LOMA Session Highlights Policy Administration Trends

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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• Cloud Computing Forces Better Design Practices

  - by Herve Roggero

  Is cloud computing simply different than on premise development, or is cloud computing actually forcing you to create better applications than you normally would? In other words, is cloud computing merely imposing different design principles, or forcing better design principles?  A little while back I got into a discussion with a developer in which I was arguing that cloud computing, and specifically Windows Azure in his case, was forcing developers to adopt better design principles. His opinion was that cloud computing was not yielding better systems; just different systems. In this blog, I will argue that cloud computing does force developers to use better design practices, and hence better applications. So the first thing to define, of course, is the word “better”, in the context of application development. Looking at a few definitions online, better means “superior quality”. As it relates to this discussion then, I stipulate that cloud computing can yield higher quality applications in terms of scalability, everything else being equal. Before going further I need to also outline the difference between performance and scalability. Performance and scalability are two related concepts, but they don’t mean the same thing. Scalability is the measure of system performance given various loads. So when developers design for performance, they usually give higher priority to a given load and tend to optimize for the given load. When developers design for scalability, the actual performance at a given load is not as important; the ability to ensure reasonable performance regardless of the load becomes the objective. This can lead to very different design choices. For example, if your objective is to obtains the fastest response time possible for a service you are building, you may choose the implement a TCP connection that never closes until the client chooses to close the connection (in other words, a tightly coupled service from a connectivity standpoint), and on which a connection session is established for faster processing on the next request (like SQL Server or other database systems for example). If you objective is to scale, you may implement a service that answers to requests without keeping session state, so that server resources are released as quickly as possible, like a REST service for example. This alternate design would likely have a slower response time than the TCP service for any given load, but would continue to function at very large loads because of its inherently loosely coupled design. An example of a REST service is the NO-SQL implementation in the Microsoft cloud called Azure Tables. Now, back to cloud computing… Cloud computing is designed to help you scale your applications, specifically when you use Platform as a Service (PaaS) offerings. However it’s not automatic. You can design a tightly-coupled TCP service as discussed above, and as you can imagine, it probably won’t scale even if you place the service in the cloud because it isn’t using a connection pattern that will allow it to scale [note: I am not implying that all TCP systems do not scale; I am just illustrating the scalability concepts with an imaginary TCP service that isn’t designed to scale for the purpose of this discussion]. The other service, using REST, will have a better chance to scale because, by design, it minimizes resource consumption for individual requests and doesn’t tie a client connection to a specific endpoint (which means you can easily deploy this service to hundreds of machines without much trouble, as long as your pockets are deep enough). The TCP and REST services discussed above are both valid designs; the TCP service is faster and the REST service scales better. So is it fair to say that one service is fundamentally better than the other? No; not unless you need to scale. And if you don’t need to scale, then you don’t need the cloud in the first place. However, it is interesting to note that if you do need to scale, then a loosely coupled system becomes a better design because it can almost always scale better than a tightly-coupled system. And because most applications grow overtime, with an increasing user base, new functional requirements, increased data and so forth, most applications eventually do need to scale. So in my humble opinion, I conclude that a loosely coupled system is not just different than a tightly coupled system; it is a better design, because it will stand the test of time. And in my book, if a system stands the test of time better than another, it is of superior quality. Because cloud computing demands loosely coupled systems so that its underlying service architecture can be leveraged, developers ultimately have no choice but to design loosely coupled systems for the cloud. And because loosely coupled systems are better… … the cloud forces better design practices. My 2 cents.

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• select from varchar2 column with numeric value sometimes gives invalid number error

  - by Rene

  I'm trying to understand why, on some systems, I get an invalid number error message when I'm trying to select a value from a varchar2 column while on other systems I don't get the error while doing the exact same thing. The table is something like this: ID Column_1 Column_2 1 V text 2 D 1 3 D 2 4 D 3 and a query: select ID from table where column_1='D' and column_2 = :some_number_value :some_number_value is always numeric but can be null. We've fixed the query: select ID from table where column_1='D' and column_2 = to_char(:some_number_value) This original query runs fine on most systems but on some systems gives an "invalid number" error. The question is why? Why does it work on most systems and not on some?

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• When to use Hibernate?

  - by Ramo

  Hi All, I was asked in an interview this question so I answered with the following: -Better Performance: - Efficient queries. - 1st and 2nd level caching. - Good caching gives better scalability. - Good Database Portability: - Changing the DB is as easy as changing the dialect configuration. - Increased Developer Productivity: - Think only in object terms not in query language terms. But I also feel that systems fall in one of the below categories, and Hibernate may not be suited for all these cases, I'm interested in your thoughts about this, do you agree with me? please let me know when would use HB in the following case and why. Write Only Systems: Read Only Systems: Write Mostly Systems: Read Mostly Systems: Regards Ramo

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• Unleash the Power of Cryptography on SPARC T4

  - by B.Koch

  by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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• Are there too many qualified software development engineers chasing too few jobs?

  - by T Gregory

  I am trying to write this question in a non-argumentative way, but it is quite emotionally charged for some, so please bear with me. In the U.S., we hear constantly from CEOs that they cannot find enough qualified software engineers. In fact, it is the position of the U.S. government that demand for software engineering talent outpaces supply. This position can be clearly seen in the granting of tens of thousands of H1B visas, but also in the following excerpt from the official 2010-11 Bureau of Labor Statistics Occupational Outlook Handbook: Employment of computer software engineers is expected to increase by 32 percent from 2008-2018, which is much faster than the average for all occupations. In addition, this occupation will see a large number of new jobs, with more than 295,000 created between 2008 and 2018. Demand for computer software engineers will increase as computer networking continues to grow. For example, expanding Internet technologies have spurred demand for computer software engineers who can develop Internet, intranet, and World Wide Web applications. Likewise, electronic data-processing systems in business, telecommunications, healthcare, government, and other settings continue to become more sophisticated and complex. Implementing, safeguarding, and updating computer systems and resolving problems will fuel the demand for growing numbers of systems software engineers. New growth areas will also continue to arise from rapidly evolving technologies. The increasing uses of the Internet, the proliferation of Web sites, and mobile technology such as the wireless Internet have created a demand for a wide variety of new products. As more software is offered over the Internet, and as businesses demand customized software to meet their specific needs, applications and systems software engineers will be needed in greater numbers. In addition, the growing use of handheld computers will create demand for new mobile applications and software systems. As these devices become a larger part of the business environment, it will be necessary to integrate current computer systems with this new, more mobile technology. However, from the the employee side of the equation, we often hear the opposite. Many of the stories of SDEs with graduate degrees and decades of experience on the unemployment line, or the big tech interview war stories, are anecdotal, for sure. But, there is one piece of data that is neither anecdotal nor transitory, and that is the aggregate decisions of millions of undergraduates of what degree to pursue. Here, a different picture emerges from the data, and that picture is not good for the software profession. According the most recent Taulbee Survey from Computer Research Association, undergrad degree production in CS and CE has fallen nearly 60% since 2004. (Undergrad enrollments have ticked up in the past two years, but only modestly). Here we see that a basic disconnect between what corporate CEOs and the US government are saying and what potential employees really think about job prospects in software engineering. So my questions are these. Who are we to believe? Is there an acute talent shortage, or is there a long-term structural oversupply in the SDE labor market? Can anyone provide reliable data on long-term unemployment among SDEs? How many are leaving the profession due to lack of work? Real data is most helpful. Thanks.

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• Enterprise Integration: Can Companies Afford It?

  - by Ralph Wheaton

  Each year, my company holds a global sales conference where employees and partners from around the world some together to collaborate, share knowledge and ideas and learn about future plans.  As a member of the professional services division, several of us had been asked to make a presentation, an elevator pitch in 3 minutes or less that relates to a success we have worked on or directly relates to our tag (that is, our primary technology focus).  Mine happens to be Enterprise Integration as it relates Business Intelligence.  I found it rather difficult to present that pitch in a short amount of time and had to pare it down.  At any rate, in just a little over 3 minutes, this is the presentation I submitted.  Here is a link to the full presentation video in WMV format.   Many companies today subscribe to a buy versus build mentality in an attempt to drive down costs and improve time to implementation. Sometimes this makes sense, especially as it relates to specialized software or software that performs a small number of tasks extremely well. However, if not carefully considered or planned out, this oftentimes leads to multiple disparate systems with silos of data or multiple versions of the same data. For instance, client data (contact information, addresses, phone numbers, opportunities, sales) stored in your CRM system may not play well with Accounts Receivables. Employee data may be stored across multiple systems such as HR, Time Entry and Payroll. Other data (such as member data) may not originate internally, but be provided by multiple outside sources in multiple formats. And to top it all off, some data may have to be manually entered into multiple systems to keep it all synchronized. When left to grow out of control like this, overall performance is lacking, stability is questionable and maintenance is frequent and costly. Worse yet, in many cases, this topology, this hodgepodge of data creates a reporting nightmare. Decision makers are forced to try to put together pieces of the puzzle attempting to find the information they need, wading through multiple systems to find what they think is the single version of the truth. More often than not, they find they are missing pieces, pieces that may be crucial to growing the business rather than closing the business. across applications. Master data owners are defined to establish single sources of data (such as the CRM system owns client data). Other systems subscribe to the master data and changes are replicated to subscribers as they are made. This can be one way (no changes are allowed on the subscriber systems) or bi-directional. But at all times, the master data owner is current or up to date. And all data, whether internal or external, use the same processes and methods to move data from one place to another, leveraging the same validations, lookups and transformations enterprise wide, eliminating inconsistencies and siloed data. Once implemented, an enterprise integration solution improves performance and stability by reducing the number of moving parts and eliminating inconsistent data. Overall maintenance costs are mitigated by reducing touch points or the number of places that require modification when a business rule is changed or another data element is added. Most importantly, however, now decision makers can easily extract and piece together the information they need to grow their business, improve customer satisfaction and so on. So, in implementing an enterprise integration solution, companies can position themselves for the future, allowing for easy transition to data marts, data warehousing and, ultimately, business intelligence. Along this path, companies can achieve growth in size, intelligence and complexity. Truly, the question is not can companies afford to implement an enterprise integration solution, but can they afford not to.   Ralph Wheaton Microsoft Certified Technology Specialist Microsoft Certified Professional Developer Microsoft VTS-P BizTalk, .Net

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• Launching Ops Center 12c

  - by user12601629

  Oracle Enterprise Manager Ops Center 12c is most ambitious version of the Ops Center tooling that we've ever released. I think that make it appropriate that we launched it in grand style! When it became clear we were going to be complete with the 12c final release about this time of year, the marketing team proposed that we roll the launch of 12c into Oracle OpenWorld Tokyo.  I thought that sounded like a fine idea!  You see, I have always loved Japan.  I even studied a bit of Japanese language back in school. OpenWorld Tokyo was an outstanding even this year.  It was held in Roppongi, one of the most stylish districts in Tokyo. And, to make things even better, the Sakura (cherry blossoms) were blooming.  If you've never been in Japan for cherry blossom season, it's a must see!  Here are a couple of pics for you. Here is a picture from Roppongi, near the conference.  Here's a picture near the Imperial Palace.  A couple of friends from the local sales team took me here before my flight out. So, now back to the product launch! We choose to launch the product in John Fowler's "Engineered Systems" keynote address.  It made perfect sense because of the close ties of Ops Center to the Systems portfolio of products.  It was a packed house for the keynote.  Here's a picture I took just before we started -- there were also hundreds more people in "overflow" rooms in other parts of the venue. Here's a picture of me on stage during the launch. While there are countless new features in Ops Center 12c that customers will love, I had to limit myself to discussing just three. Mission Critical Clouds Solaris 11 Engineered Systems So, what does Mission Critical Cloud mean?  It means we've expanded EM's cloud capabilities in a couple of key areas. First, we've expanded the "self service provisioning" capabilities we have to include SPARC -- not just x86.  Now you can build clouds of Solaris Zones with ease!  Second, we've much more deeply integrated high-end storage and network management into the cloud layers.  These may our IaaS story is now much more powerful! For Solaris 11, we didn't simply port our monitoring agent to S11.  That would have been easy, but also boring! We support S11 deeply.  Full access to the power of the IPS packaging system, the new virtualized networking stack, new Zones features, the Auto Install framework.  If you're ready to try Solaris 11 then Ops Center is ready for you. Last is on the area of Engineered Systems.  These combinations of hardware and software are fast and powerful. However, we're also on a mission to make them ever easier to manage.  We've made major strides with Ops Center 12c. Manage these systems as racks, not individual components.  The new capabilities for the new engineered systems like Exalogic and SPARC SuperCluster and striking. You can read more here: Oracle Unveils Oracle Enterprise Manager Ops Center 12c So, I'll wrap this up with one final bit of fun. One of my friends from the Oracle marketing department found a super cool place to get dinner.  It's a restaurant called Gonpachi. It turns out this is the place that inspired the scene in the Quentin Taratino movie Kill Bill where Uma Thurman fights 88 Ninjas.  Here is a picture I snapped while we were there. It was surely a good time. Check it out next time you're in Tokyo.

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• Orchestrating the Virtual Enterprise, Part I

  - by Kathryn Perry

  A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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• The Oracle Enterprise Linux Software and Hardware Ecosystem

  - by sergio.leunissen

  It's been nearly four years since we launched the Unbreakable Linux support program and with it the free Oracle Enterprise Linux software. Since then, we've built up an extensive ecosystem of hardware and software partners. Oracle works directly with these vendors to ensure joint customers can run Oracle Enterprise Linux. As Oracle Enterprise Linux is fully--both source and binary--compatible with Red Hat Enterprise Linux (RHEL), there is minimal work involved for software and hardware vendors to test their products with it. We develop our software on Oracle Enterprise Linux and perform full certification testing on Oracle Enterprise Linux as well. Due to the compatibility between Oracle Enterprise Linux and RHEL, Oracle also certifies its software for use on RHEL, without any additional testing. Oracle Enterprise Linux tracks RHEL by publishing freely downloadable installation media on edelivery.oracle.com/linux and updates, bug fixes and security errata on Unbreakable Linux Network (ULN). At the same time, Oracle's Linux kernel team is shaping the future of enterprise Linux distributions by developing technologies and features that matter to customers who deploy Linux in the data center, including file systems, memory management, high performance computing, data integrity and virtualization. All this work is contributed to the Linux and Xen communities. The list below is a sample of the partners who have certified their products with Oracle Enterprise Linux. If you're interested in certifying your software or hardware with Oracle Enterprise Linux, please contact us via [email protected] Chip Manufacturers Intel, Intel Enabled Server Acceleration Alliance AMD Server vendors Cisco Unified Computing System Dawning Dell Egenera Fujitsu HP Huawei IBM NEC Sun/Oracle Storage Systems, Volume Management and File Systems 3Par Compellent EMC VPLEX FalconStor Fusion-io Hitachi Data Systems HP Storage Array Systems Lustre Network Appliance OCFS2 PillarData Symantec Veritas Storage Foundation Networking: Switches, Host Bus Adapters (HBAs), Converged Network Adapters (CNAs), InfiniBand Brocade Emulex Mellanox QLogic Voltaire SOA and Middleware ActiveState ActivePerl, ActivePython Tibco Zend Backup, Recovery & Replication Arkeia Network Backup Suite BakBone NetVault CommVault Simpana 8 EMC Networker, Replication Manager FalconStor Continuous Data Protector HP Data Protector NetApp Snapmanager Quest LiteSpeed Engine Steeleye Data Replication, Disaster Recovery Symantec NetBackup, Veritas Volume Replicator, Symantec Backup Exec Zmanda Amanda Enterprise Data Center Automation BMC CA Unicenter HP Server Automation (formerly Opsware), System Management Homepage Oracle Enterprise Manager Ops Center Quest Vizioncore vFoglight Pro TeamQuest Manager Clustering & High Availability FUJITSU x10sure NEC Express Cluster X Steeleye Lifekeeper Symantec Cluster Server Univa UniCluster Virtualization Platforms and Cloud Providers Amazon EC2 Citrix XenServer Rackspace Cloud VirtualBox VMWare ESX Security Management ArcSight: Enterprise Security Manager, Logger CA Access Control Centrify Suite Ecora Auditor FoxT Manager Likewise: Unix Account Management Lumension Endpoint Management and Security Suite QualysGuard Suite Quest Privilege Manager McAfee Application Control, Change ControlIntegrity Monitor, Integrity Control, PCI Pro Solidcore S3 Symantec Enterprise Security Manager (ESM) Tripwire Trusted Computer Solutions

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• Windows Azure Use Case: Fast Acquisitions

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many organizations absorb, take over or merge with other organizations. In these cases, one of the most difficult parts of the process is the merging or changing of the IT systems that the employees use to do their work, process payments, and even get paid. Normally this means that the two companies have disparate systems, and several approaches can be used to have the two organizations use technology between them. An organization may choose to retain both systems, and manage them separately. The advantage here is speed, and keeping the profit/loss sheets separate. Another choice is to slowly “sunset” or stop using one organization’s system, and cutting to the other system immediately or at a later date. Although a popular choice, one of the most difficult methods is to extract data and processes from one system and import it into the other. Employees at the transitioning system have to be trained on the new one, the data must be examined and cleansed, and there is inevitable disruption when this happens. Still another option is to integrate the systems. This may prove to be as much work as a transitional strategy, but may have less impact on the users or the balance sheet. Implementation: A distributed computing paradigm can be a good strategic solution to most of these strategies. Retaining both systems is made more simple by allowing the users at the second organization immediate access to the new system, because security accounts can be created quickly inside an application. There is no need to set up a VPN or any other connections than just to the Internet. Having the users stop using one system and start with the other is also simple in Windows Azure for the same reason. Extracting data to Azure holds the same limitations as an on-premise system, and may even be more problematic because of the large data transfers that might be required. In a distributed environment, you pay for the data transfer, so a mixed migration strategy is not recommended. However, if the data is slowly migrated over time with a defined cutover, this can be an effective strategy. If done properly, an integration strategy works very well for a distributed computing environment like Windows Azure. If the Azure code is architected as a series of services, then endpoints can expose the service into and out of not only the Azure platform, but internally as well. This is a form of the Hybrid Application use-case documented here. References: Designing for Cloud Optimized Architecture: http://blogs.msdn.com/b/dachou/archive/2011/01/23/designing-for-cloud-optimized-architecture.aspx 5 Enterprise steps for adopting a Platform as a Service: http://blogs.msdn.com/b/davidmcg/archive/2010/12/02/5-enterprise-steps-for-adopting-a-platform-as-a-service.aspx?wa=wsignin1.0

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• Exadata at Oracle Openworld - A guide to sessions

  - by Javier Puerta

  A large number of sessions focusing on Exadata will be taking place during the week of Oracle Openworld in San Francisco. To help you organize your schedule I am including below a list of sessions and events around Exadata that you will find of interest. PARTNER SPECIFIC SESSIONS Date/Time/Location  Session Sunday, Sep 30, 3:30 PM - 4:30 PM - Moscone South - 301 Building a Winning Services Practice with Oracle’s Engineered Systems.- This session kicks off a week-long session on Oracle’s engineered systems, from Oracle Database Appliance to Oracle Exadata, Oracle Exalogic, Oracle Exalytics, Oracle Big Data Appliance, and Oracle SPARC SuperCluster. Hear about what is to come in the week ahead in terms of engineered systems. As an ideal consolidation platform for database workloads, Oracle Exadata generates significant services opportunities. This session reviews the range of partner-led services that support Oracle Exadata deployments.   Monday, October 1st, 2011 at 15:30 - 18:00 PST Grand Hyatt San Francisco 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here) Exadata & Manageability EMEA Partner Community Forum.- Listen to other partners share their experiences in selling and implementing Exadata and Manageability projects, and have a direct dialogue with some of the Oracle executives that are driving the strategy of the company in these areas. Agenda Welcome - Hans-Peter Kipfer, VP, Engineered Systems Oracle EMEA Next challenges in building and managing clouds - Javier Cabrerizo, VP, Business Development for Exadata, Oracle Corp. Partner Experiences: IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. - Francisco Bermudez, Country Leader Infrastructure Services, Capgemini, Spain Nvision cloud project - Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia From Exadata Ready to Exadata Optimized: An ISV Experience - Miguel Alves, Product Business Solutions Manager, WeDo Technologies, Portugal To confirm your participation send an email to [email protected]  Wednesday, Oct 3, 11:45 AM - 12:45 PM - Marriott Marquis - Golden Gate B  Building a Practice with Exadata Database Machine.- As an ideal consolidation platform for database workloads, Oracle’s Exadata Database Machine generates significant services opportunities. In this session, learn about the range of partner-led services that support Exadata Database Machine deployments.  Other Engineered Systems sessions for Partners at the Oracle PartnerNetwork Exchange  Click here.-   OOW CUSTOMER SESSIONS   Download the Focus On Exadata guide for a full list of Exadata OOW sessions.  

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• WebCenter Customer Spotlight: Guizhou Power Grid Company

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGuizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. The business objectives were to consolidate information contained in disparate systems into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Guizhou Power Grid Company saved more than US$693,000 in storage costs, reduced  average search times from 180 seconds to 5 seconds and solved 80% to 90% of technology and maintenance issues by searching the Oracle WebCenter Content management system. Company OverviewA wholly owned subsidiary of China Southern Power Grid Company Limited, Guizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. Business ChallengesThe business objectives were to consolidate information contained in disparate systems, such as the customer relationship management and power grid management systems, into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Solution DeployedGuizhou Power Grid Company  implemented Oracle WebCenter Content to build a content management system that enabled the secure, integrated management and storage of information, such as documents, records, images, Web content, and digital assets. The content management solution was integrated with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site. Business Results Saved more than US$693,000 in storage costs and shortened the material distribution time by integrating the knowledge management solution with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site Enabled staff to search 31,650 documents using catalogs, multidimensional attributes, and knowledge maps, reducing average search times from 180 seconds to 5 seconds and saving approximately 1,539 hours in annual search time Gained comprehensive document management, format transformation, security, and auditing capabilities Enabled users to upload new documents and supervisors to check the accuracy of these documents online, resulting in improved information quality control Solved 80% to 90% of technology and maintenance issues by searching the Oracle content management system for information, ensuring IT staff can respond quickly to users’ technical problems Improved security by using role-based access controls to restrict access to confidential documents and information Supported the efficient classification of corporate knowledge by using Oracle’s metadata functions to collect, tag, and archive documents, images, Web content, and digital assets “We chose Oracle WebCenter Content, as it is an outstanding integrated content management platform. It has allowed us to establish a system to access, query, share, manage, and store our corporate assets. This has laid a solid foundation for Guizhou Power Grid Company to improve management practices.” Luo Sixi, Senior Information Consultant, Guizhou Power Grid Company Additional Information Guizhou Power Grid Company Customer Snapshot Oracle WebCenter Content

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• Microsoft and Application Architectures

  Microsoft has dealt with several kinds of application architectures to include but not limited to desktop applications, web applications, operating systems, relational database systems, windows services, and web services. Because of the size and market share of Microsoft, virtually every modern language works with or around a Microsoft product. Some of the languages include: Visual Basic, VB.Net, C#, C++, C, ASP.net, ASP, HTML, CSS, JavaScript, Java and XML. From my experience, Microsoft strives to maintain an n-tier application standard where an application is comprised of multiple layers that perform specific functions, for example: presentation layer, business layer, data access layer are three general layers that just about every formally structured application contains. The presentation layer contains anything to do with displaying information to the screen and how it appears on the screen. The business layer is the middle man between the presentation layer and data access layer and transforms data from the data access layer in to useable information to be stored later or sent to an output device through the presentation layer. The data access layer does as its name implies, it allows the business layer to access data from a data source like MS SQL Server, XML, or another data source. One of my favorite technologies that Microsoft has come out with recently is the .Net Framework. This framework allows developers to code an application in multiple languages and compiles them in to one intermediate language called the Common Language Runtime (CLR). This allows VB and C# developers to work seamlessly together as if they were working in the same project. The only real disadvantage to using the .Net Framework is that it only natively runs on Microsoft operating systems. However, Microsoft does control a majority of the operating systems currently installed on modern computers and servers, especially with personal home computers. Given that the Microsoft .Net Framework is so flexible it is an ideal for business to develop applications around it as long as they wanted to commit to using Microsoft technologies and operating systems in the future. I have been a professional developer for about 9+ years now and have seen the .net framework work flawlessly in just about every instance I have used it. In addition, I have used it to develop web applications, mobile phone applications, desktop applications, web service applications, and windows service applications to name a few.

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• Using hdparm for better performance on Web Servers

  - by Rishav

  I just heard about using hdparams to optimize the Hard Disk Performance of a server ? Is this common practice ? What file systems do you use ? I generally deploy on the second last release of Ubuntu for stability reasons, do you some other filesystems or use distributed file systems from the get go ? Do the hdparam settings change for different File systems ? I haven't tried this yet, so how much difference do changes like this make ?

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• Officially announced RAM support size doesn't apply to one of twin rigs with just one difference

  - by Deniz

  It'll take a little long to describe my situation but here goes the story : In January 2009 we bought (the OEM parts) two similar systems with just one difference. One of them had a Phenom X4 cpu and the other one (mine) a Phenom X3 cpu. At the beginning we had problems with both systems to power them on whilst having all of their ram slots being full. We decided to install the systems with just 2 slots populated and later try to install the rest of ram sticks. Both systems did succeed to support 3 sticks. We tried many different procedures to make the systems work with their fourth ram slots being populated. We waited for new bios updates and flashed the boards when they were available, we tried different ram sticks with different frequencies etc. One day while we were trying to install the fourth stick, the X4 machine did accept it. The other one did not. The most mind boggling thing was that after one of my trials the X3 system begun to not operate with the third slot populated. Our boards did have AMD 770 chipsets and we even tried to change the board of the X3 machine with another 770 chipset board. Now my questions are : Should we change the cpu ? What is causing the X3 system to not accept the fourth (or now the third) ram stick ? The manufacturers sites do claim that this boards do accept 4 ram sticks (but they only tested them with certain ram brands and models). What are the limitations for maximum ram configurations on motherboards ? Are there some "rules of thumb" except frequency, voltage, chip type considerations for which we did check our parts ? Our boards are : Gigabyte GA-MA770-DS3 Sapphire PC-AM2RX780 - PURE CrossFireX 770

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• Combine drivers from multiple Win7 installs to single image

  - by MikeyB

  I need to prepare a Windows 7 image with drivers for multiple systems (Lenovo laptops). I currently have an image prepared on one laptop type but need to grab the drivers appropriate for the other laptop types as well to ensure that it works on all systems. From what I can tell, the procedure will be: create a boot CD with imageX take a .wim image prepared on the first type of systems take .wim images from the other systems mount the other images in WAIK extract the drivers from the other images inject the drivers into the first .wim boot a system with the boot CD and redeploy the updated .wim image into the Windows partition take an image of the drive with usual imaging tools This all seems a little too convoluted, but I'm willing to do it to get the proper drivers into the image. This is (seemingly) necessarily complicated by having more than one OS on the disk image. Am I on the right track?

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• Multiple Devices connecting to VPN on CentOS server

  - by jfreak53

  I am looking for a solution as to what would be the VPN software for multiple OSes and Devices. I currently have 15 systems to connect to a VPN. I was using Hamachi from LogMeIn but their lack of Android support really upsets me, and their limited support for Linux OSes is also a let down. 90% of my systems are Ubuntu 11+ systems, only 2 are Windows XP. But I also have a few people, maybe 3 that need to connect to it from Android devices. This is where Hamachi has let me down and I want to move to my own VPN solution. The server would be a simple VPS running CentOS. So I need some VPN software that allows connection of those to a Linux based server. I wanted to go with OpenVPN, but I am under the opinion that in any OS you have to have their software to connect to the VPN. Ubuntu supports VPN's out of the gate, but OpenVPN requires extra software to be installed, I don't want this if I can help it. Same with Windows and same with Android. Plus android mostly requires rooted devices for OpenVPN, at least from what I've read. I was looking at maybe L2TP, but I'm not sure how easy it is to get Ubu systems connected with it as I haven't found much on the subject, let alone Window's XP machines. I know Android connects out of the gate to it. I don't know much about L2TP but I know it's a pain to get running in CentOS from what I have read. Now the last option is some sort of software for PPTP but I've never read anything on it and don't know if all systems are compatible with it. What would be your solution to these devices and multiple OSes? OpenVPN seems to be my heading I just don't like it that it always requires software to run and rooted Android Devices. Any solutions for this and install solutions? Maybe a different OS for the server like Ubuntu would make another type of VPN easier?

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• what is the best GUI editor in ubuntu-9.10 linux system?

  - by john

  what is the preferred GUI editor for PHP on linux systems, can we use Notepad++

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• Is it ok to share private key file between multiple computers/services?

  - by Behrang

  So we all know how to use public key/private keys using SSH, etc. But what's the best way to use/reuse them? Should I keep them in a safe place forever? I mean, I needed a pair of keys for accessing GitHub. I created a pair from scratch and used that for some time to access GitHub. Then I formatted my HDD and lost that pair. Big deal, I created a new pair and configured GitHub to use my new pair. Or is it something that I don't want to lose? I also needed a pair of public key/private keys to access our company systems. Our admin asked me for my public key and I generated a new pair and gave it to him. Is it generally better to create a new pair for access to different systems or is it better to have one pair and reuse it to access different systems? Similarly, is it better to create two different pairs and use one to access our companies systems from home and the other one to access the systems from work, or is it better to just have one pair and use it from both places?

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• Windows PC's Intermittant Network faults.

  - by Kristiaan

  Hello everyone, im running into some issues with our client PC's (windows xp sp3 systems). this morning we ran into some problems with PC's not connecting to internal / external systems intermittantly. this would manifest as a problem connecting to any service, email, web, backoffice database systems etc. given a random amount of time be it a few minutes etc the problem would disapear and the pc would carry on as normal, some systems however have not been able to connect to certain sytems since the problem initally happened. im hoping for some suggestions / network diag advice really to help me locate the cause of this problem. all the clients are windows xp, connecting to a domain controller that is windows 2003 std this server also acts as a DNS server for us. we also have websense 7.0.1 installed on it to filter traffic.

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• How many connections are allowed to a Windows 7 Home Premium shared folder or printer?

  - by lcbrevard

  I have a client who runs a small business with 4 desktop systems, two of which are inexpensive [ The XP Pro system is currently being used as a file "server" for time sheets and QuickBooks data. It also shares an HP ink jet printer. The client wishes to decommission this system because (1) it's ugly [it is] and (2) it uses too much power [it does]. If we share a folder on one of the Windows 7 Home Premium systems will there be a problem connecting to it with up to 3 other computers? What about the printer sharing? I vaguely remember seeing that Windows 7 is less usable for "server" purposes and has severe restrictions on the number of clients. But I cannot seem to find those numbers. In my own network (over 12 systems) we have no problem sharing from Windows 7 Ultimate to a few other systems where needed. I am embarrassed that I cannot seem to find the answer to this in a couple of days of searching. I can do an anytime upgrade of one of these systems to Pro if that would improve the ability to share from it. I am not able to convince the client to put a "real server" into their network.

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• How many connections are allowed to a Windows 7 Home Premium shared folder or printer?

  - by lcbrevard

  I have a client who runs a small business with 4 desktop systems, two of which are inexpensive [ The XP Pro system is currently being used as a file "server" for time sheets and QuickBooks data. It also shares an HP ink jet printer. The client wishes to decommission this system because (1) it's ugly [it is] and (2) it uses too much power [it does]. If we share a folder on one of the Windows 7 Home Premium systems will there be a problem connecting to it with up to 3 other computers? What about the printer sharing? I vaguely remember seeing that Windows 7 is less usable for "server" purposes and has severe restrictions on the number of clients. But I cannot seem to find those numbers. In my own network (over 12 systems) we have no problem sharing from Windows 7 Ultimate to a few other systems where needed. I am embarrassed that I cannot seem to find the answer to this in a couple of days of searching. I can do an anytime upgrade of one of these systems to Pro if that would improve the ability to share from it. I am not able to convince the client to put a "real server" into their network.

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• Service-Oriented Architecture and Web Services

  Service oriented architecture is an architectural model for developing distributed systems across a network or the Internet. The main goal of this model is to create a collection of sub-systems to function as one unified system. This approach allows applications to work within the context of a client server relationship much like a web browser would interact with a web server. In this relationship a client application can request an action to be performed on a server application and are returned to the requesting client. It is important to note that primary implementation of service oriented architecture is through the use of web services. Web services are exposed components of a remote application over a network. Typically web services communicate over the HTTP and HTTPS protocols which are also the standard protocol for accessing web pages on the Internet.  These exposed components are self-contained and are self-describing.  Due to web services independence, they can be called by any application as long as it can be accessed via the network.  Web services allow for a lot of flexibility when connecting two distinct systems because the service works independently from the client. In this case a web services built with Java in a UNIX environment not will have problems handling request from a C# application in a windows environment. This is because these systems are communicating over an open protocol allowed by both environments. Additionally web services can be found by using UDDI. References: Colan, M. (2004). Service-Oriented Architecture expands the vision of web services, Part 1. Retrieved on August 21, 2011 from http://www.ibm.com/developerworks/library/ws-soaintro/index.html W3Schools.com. (2011). Web Services Introduction - What is Web Services. Retrieved on August 21, 2011 from http://www.w3schools.com/webservices/ws_intro.asp

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