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• &ldquo;My life at Oracle&rdquo;

  - by cristian.condurache(at)oracle.com

  Hello everybody! My name is Eva and I currently work in Oracle Italy as Sales Programs Manager for the Technology Sales organization. Since 2009, I also proudly represent the Oracle Education Foundation within my country as the Ambassador for Italy. My career path in this amazing company began 5 years ago as a fresh graduate: after various years studying abroad, in Germany and Ireland mainly, I was looking for a valuable and concrete opportunity which could fulfill my energetic spirit. I wanted to develop myself inside a stimulating and “fast” business environment.. and here came Oracle and I really couldn’t ask for anything better!  THE PARTNER EXPERIENCE The first department I had the chance to work into was the Alliances and Channels organization, where I had the opportunity to join a brilliant team of great and visionary guys. I began having the responsibility to analyze and rationalize the portfolio of Oracle business partners and to identify potential cross-area solutions, which had to be highlighted both on the local market and internationally: this ended up with the implementation of the “Partner Community” model, a business environment of selected Oracle partners, specialized on the different technology focus areas. This new concept was then recognized as an EMEA Best Practice and replicated internationally. Having the opportunity to strengthen day after day strategic relationships with several business partners and study the market positioning of their technology solutions, I was given the role to develop the “Oracle Partner Network Innovation Award” in Italy: the EMEA competition encouraging and rewarding proven and successful technology innovations, creating high value for our common customers and generating new business potential. Several Italian partner solutions won different prizes and I decided that it was worth collecting all those valuable projects, winners and short-listed, inside two specific books in order also to provide them an international market visibility: OPN Innovation Award Booklet 2007 and OPN Innovation Award Booklet 2008 Inside the Alliances and Channels department I really had the opportunity to do    amazing things, like for example working side-by-side with one of the most exceptional teams in Oracle I have ever worked with: the EMEA Recruitment Team. Together, in fact, we conceived a brand new business initiative for our partners, called “Oracle Campus Joint Program”. This program was awarded as an EMEA Best Practice and acknowledged by both Italian public institutions and press media. Italy   is currently running its 5th edition.   Briefly, the “Oracle Campus Joint Program” aims at facing the growing issue of lack of  technology competences and skills on the market. By identifying a specific technology area and developing an intensive 4-6 week Oracle University training course and by collaborating with important academic institutes, international “gurus” and professionals, our business partners are able to benefit from a pool of brilliant top talented young consultants and offer them a significant career opportunity. BUSINESS BUT NOT ONLY: THE NO-PROFIT EXPERIENCE OF ORACLE Currently my mission in Oracle is to continue driving the implementation of strategic business development and sales programs for the entire Oracle Technology stack, involving both partners and the end-customers. But as a completely distinguished role from the day-today business, I’m also honored to represent in Italy the charity global organization founded by Oracle - the Oracle Education Foundation - and drive its corporate citizenship and marketing programs. Oracle Education Foundation is an independent charitable organization funded by Oracle and is dedicated to helping students develop 21st century skills through project learning and the use of technology. It provides “ThinkQuest” as a free program to primary and secondary (K12) schools. Just some significant numbers: today 548,000 students/teachers in 47 countries use ThinkQuest and the Oracle Education Foundation partners with 40+ no-profit or government organizations globally. ABOUT MYSELF AND MY INTERESTS About myself…I’m very enthusiastic and positive, trying always to transform difficult issues in challenging opportunities. My day usually begins very early in the morning with running, swimming or when I need to collect some “zen” energies with a yoga session or better with a long walk with my dog. I definitely love animals and generally speaking I’m very keen on environmental issues and try, as much as I can, to carry out a healthy and “planet respectful” lifestyle. My thirst for knowledge pushed me some time ago to begin a new personal challenge: I decided to enroll, dedicating a good part of my free time, for a second university degree: I chose “Neuroeconomics”, an innovative academic path which combines psychology, economics, and neuroscience and studies how people make decisions and the role of the brain when people evaluate these decisions, categorizing risks and rewards and generally interacting with each other. I’ve been very glad to talk about my experience in this article, as working for Oracle is something very stimulating. This company ensures you the opportunity to face new challenges, work with highly talented people and be professionally highlighted also globally. Motivation, good results and innovation is always pursued, recognized and fully supported. Thanks and wish you all an amazing career! If you have any question please contact [email protected]. For our job opportunities, please look at http://campus.oracle.com.   Technorati Tags: EMEA,Oracle Partners,Oracle Campus,Oracle Education,experience,EMEA Recruitment Team

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• Going to the Score Cards - Exceptional DBA Awards 2011

  - by Rodney

  This year marks my 4th year as a judge for the Exceptional DBA Awards, founded by Red Gate in 2008 to "recognize the essential but often overlooked contributions of DBAs, the unsung heroes of the IT community." As a professional DBA myself I have been honored to participate as a judge. It is not an easy job because there is a voluminous amount of nominees from all over the world. Each judge has to read through every word of the nominee's answers, deciding what makes each person special and stand out amongst their peers. What drives them? What single element of their submission will shine above all others? It is my hope that what I am about to divulge to you as a judge will prompt you to think about yourself or someone you know and decide that you may be the exceptional DBA who can take home the gold at this year's award ceremony in Seattle. We are more than a few weeks into the nomination process and there are quite a number of submissions already. I can not tell you how many as that would not be fair. I can say it is not 1 million or more. I can also say that it is not 100,000. But that is all I can say about that. However, I can tell you that it is enough this year that we are breaking records on the number of people who have been influenced, inspired or intrigued by the awards in the past. I remember them all like it were yesterday. fuzzy thought cloud here. It was a rainy day in Seattle (all memories for each award ceremony will start thusly) and I was in the hotel going over my notes on what I wanted to say about the winner of the 2008 Red Gate Exceptional DBA Award. The notes were on index cards that I had either bought or stolen from my wife, I do not recall, but I was nervous which was unlike me. This was, after all, a big night for the winner. Of course, we, the judges and the SQL community, had already decided the winner and now all that remained was to present the award. The room was packed. It was Casino night, sponsored by sqlservercentral.com. Money (fake), drinks (not fake) and camaraderie flowed through the room. Dan McClain won the award that year. He worked for Anheuser-Busch at the time. I promise that did not influence my decision. We presented Dan with the award. He was very proud of this achievement, rightfully so, as was the SQL community for him. I spoke with Dan throughout the conference and realized how huge this award was for him, not just personally but professionally. It was a rainy day in Seattle in 2009 and I was nervous. I was asked to speak to a group of people again as a judge for the Exceptional DBA Awards. This year, Josef Richberg would be the recipient of the award, but he would not be able to attend. We all prayed for him as he fought through an illness and congratulated him for his accomplishments as a DBA for his company. He got better and sallied forth and continued to give back to the SQL community that he saw as one big family. In 2010, and I am getting ahead of myself, he was asked to be a judge himself for the very award he had just received the year before. It was a sunny day in Seattle and I missed it, because it was in July and I was not there. It was a rainy day in Seattle and it is 2010 and Tracy Hamlin enters a submission that blows this judge away. She is managing a 50 Terabyte distributed database ("50 Gigabytes! Are you kidding me!!!", Rodney jokes.)  and loves her daily job as a DBA working with developers, mentoring them and teaching them best practices with kindness and patience. She is a people person who just happens to have 10+ years experience with RDBMS'. She wins the award and goes on to be recognized as famous at PASS. It will be a rainy day in Seattle this year when I sit amongst my old constituent judges and friends, Brad McGehee, http://www.simple-talk.com/books/sql-books/how-to-become-an-exceptional-dba,-2nd-edition/, Steve Jones, whom we all know and love at http://www.sqlservercentral.com and a young upstart to the SQL Community, this cat named Brent Ozar to announce the 2011 winner. I personally have not heard of Brent but I am told I have interviewed him for a DBA position several years ago and turned him down, http://www.brentozar.com/archive/2011/05/exceptional-dba-contest/ . I hope that did not jeopardize his future in the SQL world. I am a big hearted oaf and would feel horrible. Hopefully I will meet him at PASS and we can work this all out and I can help him get a DBA job. The rain has stopped and a new year is upon us. The stakes are high...the competition is fierce...the rewards are incredible. The entry form awaits you. http://www.exceptionaldba.com/ I very much look forward to meeting you and presenting the award to you in front of hundreds of your envious but proud peers as the new Exceptional DBA for 2011 at the PASS Summit. Here is what you could win: The Exceptional DBA of the Year receives full conference registration for the 2011 PSS Summit in Seattle, where the awards ceremony will take place, four nights' hotel accommodation, and $300 towards travel expenses. They will also be featured on Simple-Talk. Are you ready? Are you nervous?

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• Identity Management Monday at Oracle OpenWorld

  - by Tanu Sood

  What a great start to Oracle OpenWorld! Did you catch Larry Ellison’s keynote last evening? As expected, it was a packed house and the keynote received a tremendous response both from the live audience as well as the online community as evidenced by the frequent spontaneous applause in house and the twitter buzz. Here’s but a sampling of some of the tweets that flowed in: @paulvallee: I freaking love that #oracle has been born again in it's interest in core tech #oow (so good for #pythian) @rwang0: MyPOV: #oracle just leapfrogged the competition on the tech front across the board. All they need is the content delivery network #oow12 @roh1: LJE more astute & engaging this year. Nice announcements this year with 12c the MTDB sounding real good. #oow12 @brooke: Cool to see @larryellison interrupted multiple times by applause from the audience. Great speaker. #OOW And there’s lot more to come this week. Identity Management sessions kick-off today. Here’s a quick preview of what’s in store for you today for Identity Management: CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Hear directly from subject matter experts from Kaiser Permanente and SuperValu who would share the stage with Amit Jasuja, Senior Vice President, Oracle Identity Management and Security, to discuss how the latest advances in Identity Management that made it in Oracle Identity Management 11g Release 2 are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. This session will also explore the architectural simplifications of Oracle Identity Governance 11gR2, focusing on how these enhancements simply deployments. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. HOL10478: Complete Access Management Monday, October 1, 1:45 p.m. – 2:45 p.m., Marriott Marquis - Salon 1/2 And, get your hands on technology today. Register and attend the Hands-On-Lab session that demonstrates Oracle’s complete and scalable access management solution, which includes single sign-on, authorization, federation, and integration with social identity providers. Further, the session shows how to securely extend identity services to mobile applications and devices—all while leveraging a common set of policies and a single instance. Product Demonstrations The latest technology in Identity Management is also being showcased in the Exhibition Hall so do find some time to visit our product demonstrations there. Experts will be at hand to answer any questions. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 We recommend you keep the Focus on Identity Management document handy. And don’t forget, if you are not on site, you can catch all the keynotes LIVE from the comfort of your desk on YouTube.com/Oracle. Keep the conversation going on @oracleidm. Use #OOW and #IDM and get engaged today. Photo Courtesy: @OracleOpenWorld

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• HTG Explains: Why is Printer Ink So Expensive?

  - by Chris Hoffman

  Printer ink is expensive, more expensive per drop than fine champagne or even human blood. If you haven’t gone paperless, you’ll notice that you’re paying a lot for new ink cartridges — more than seems reasonable. Purchasing the cheapest inkjet printer and buying official ink cartridge replacements is the most expensive thing you can do. There are ways to save money on ink if you must continue to print documents. Cheap Printers, Expensive Ink Ink jet printers are often very cheap. That’s because they’re sold at cost, or even at a loss — the manufacturer either makes no profit from the printer itself or loses money. The manufacturer will make most of its money from the printer cartridges you buy later. Even if the company does make a bit of money from each printer sold, it makes a much larger profit margin on ink. Rather than selling you a printer that may be rather expensive, they want to sell you a cheap printer and make money on an ongoing basis by providing expensive printer ink. It’s been compared to the razor model — sell a razor cheaply and mark up the razor blades. Rather than making a one-time profit on the razor, you’ll make continuing profit as the customer keeps buying razor blade replacements — or ink, in this case. Many printer manufacturers go out of their way to make it difficult for you to use unofficial ink cartridges, building microchips into their official ink cartridges. If you use an unofficial cartridge or refill an official cartridge, the printer may refuse to use it. Lexmark once argued in court that unofficial microchips that enable third-party ink cartridges would violate their copyright and Lexmark has argued that creating an unofficial microchip to bypass this restriction on third-party ink would violate Lexmark’s copyright and be illegal under the US DMCA. Luckily, they lost this argument. What Printer Companies Say Printer companies have put forth their own arguments in the past, attempting to justify the high cost of official ink cartridges and microchips that block any competition. In a Computer World story from 2010, HP argued that they spend a billion dollars each year on “ink research and development.” They point out that printer ink “must be formulated to withstand heating to 300 degrees, vaporization, and being squirted at 30 miles per hour, at a rate of 36,000 drops per second, through a nozzle one third the size of a human hair. After all that it must dry almost instantly on the paper.” They also argue that printers have become more efficient and use less ink to print, while third-party cartridges are less reliable. Companies that use microchips in their ink cartridges argue that only the microchip has the ability to enforce an expiration date, preventing consumers from using old ink cartridges. There’s something to all these arguments, sure — but they don’t seem to justify the sky-high cost of printer ink or the restriction on using third-party or refilled cartridges. Saving Money on Printing Ultimately, the price of something is what people are willing to pay and printer companies have found that most consumers are willing to pay this much for ink cartridge replacements. Try not to fall for it: Don’t buy the cheapest inkjet printer. Consider your needs when buying a printer and do some research. You’ll save more money in the long run. Consider these basic tips to save money on printing: Buy Refilled Cartridges: Refilled cartridges from third parties are generally much cheaper. Printer companies warn us away from these, but they often work very well. Refill Your Own Cartridges: You can get do-it-yourself kits for refilling your own printer ink cartridges, but this can be messy. Your printer may refuse to accept a refilled cartridge if the cartridge contains a microchip. Switch to a Laser Printer: Laser printers use toner, not ink cartridges. If you print a lot of black and white documents, a laser printer can be cheaper. Buy XL Cartridges: If you are buying official printer ink cartridges, spend more money each time. The cheapest ink cartridges won’t contain much ink at all, while larger “XL” ink cartridges will contain much more ink for only a bit more money. It’s often cheaper to buy in bulk. Avoid Printers With Tri-Color Ink Cartridges: If you’re printing color documents, you’ll want to get a printer that uses separate ink cartridges for all its colors. For example, let’s say your printer has a “Color” cartridge that contains blue, green, and red ink. If you print a lot of blue documents and use up all your blue ink, the Color cartridge will refuse to function — now all you can do is throw away your cartridge and buy a new one, even if the green and red ink chambers are full. If you had a printer with separate color cartridges, you’d just have to replace the blue cartridge. If you’ll be buying official ink cartridges, be sure to compare the cost of cartridges when buying a printer. The cheapest printer may be more expensive in the long run. Of course, you’ll save the most money if you stop printing entirely and go paperless, keeping digital copies of your documents instead of paper ones. Image Credit: Cliva Darra on Flickr     

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• Calling All Agile Customers-Share Your Stories at the Upcoming PLM Summit

  - by Terri Hiskey

  Now that we've closed the door on another Oracle OpenWorld, planning is in full swing for the next PLM Summit, taking place February 4-6, 2013 in San Francisco, in conjunction with the Oracle Value Chain Summit. This event is a must-attend for all Agile PLM customers. We will be holding five tracks with over forty Agile PLM-focused sessions covering a range of topics and industries. If you'd like to be notified once registration is live for this event, be sure to sign up at www.oracle.com/goto/vcs. CALL FOR PRESENTATIONS: We are looking for some fresh, new customer stories to share with attendees. Read below for descriptions of the five tracks, and the suggested topics that we'd like to hear from customers. If you are interested in presenting at the PLM Summit (and getting a FREE pass to attend if your presentation is accepted!) send me an email at terri.hiskey-AT-oracle.com with: Your proposed session title and the track your session fits into 3-5 bullets of takeaways that attendees will get from your presentation Your complete contact information including name, title, company, telephone number and email The deadline for this call for presentations is Thursday, November 15, so get your submission in soon! PLM Track #1:  Product Insights and Best Practices This track will provide executive attendees and line of business managers with an overview of how Agile PLM has been deployed and used at customers to enable and manage critical product-related business processes including enterprise quality and supplier management, compliance, product cost management, portfolio management, commercialization and software lifecycle management. These sessions will also provide details around how to manage the development and rollout of the solutions and how to achieve and track value. Possible session topics: Software Lifecycle Management Enterprise Quality Management New Product Development Integrated Business Planning ECO effectivity planning Rapid Commercialization             Manage the Design to Release Process for Complex Configured Products PLM for Life Sciences Companies I (Compliant Data Set) PLM for Life Sciences Companies II (eMDR, UDI) Discrete CPG – Private Label Mgmt Cost Management and Strategic Sourcing IP Mgmt in the Semiconductor Industry Implementing the Enterprise Training Record using Agile PLM PLM Track #2: Product Deep Dives & Demos This track is aimed at line of business  and IT managers who would like to understand the benefits of expanding their PLM footprint. The sessions in this track will provide attendees with an up-close and in-depth look Agile PLM’s newer and exciting applications, including analytics and innovation management, and will detail features and functionality that are available in the latest version of Agile PLM Possible session topics: Oracle Product Lifecycle Analytics Integrating PLM with Engineering and Supply Chain Systems Streamline PLM Design to Manufacturing Processes with AutoVue Visualization Solutions         Achieve Environmental Compliance (REACH and ROHS) with Agile Product Governance & Compliance PIM Deep Dive Achieving Integrated Change Control with Agile PLM and E-Business Suite Deploying PLM at Small and Midsize Enterprises Enhancing Oracle PQM w/APQP and 8D functionality Advanced Roles and Privileges – Enabling ITAR Model Unit Effectivity Implementing REACH with 9.3.2 Deploying Job Functions, Functional Teams in 9.3.2 to Improve Your Approval Matrix PLM Track #3: Administration & Integrations This track will provide sessions for Agile administrators, managers and daily Agile PLM users who are preparing to upgrade or looking to extend the use of their current PLM implementation through AIA and process extensions. It will include deeper conversation about Agile PLM features and best practices on managing an Agile PLM infrastructure. Possible session topics: Expand the Value of your Agile Investment with Innovative Process Extension Ideas Ensuring Implementation & Upgrade Success Ensure the Integrity and Accuracy of Product Data Across the Enterprise              Maximize the Benefits of an Integrated Architecture with AIA Integrating your PLM Implementation with ERP               Infrastructure Optimization Expanding Your PLM Implementation PLM Administrator Open Forum Q&A/Discussion FDA Validation Best Practices Best Practices for Managing a large Agile Deployment: Clustering, Load Balancing and Firewalls PLM Track #4: Agile PLM for Process This track is aimed at attendees interested in or currently using Agile PLM for Process. The sessions in this track will go over new features and functionality available in the newest version of PLM for Process and will give attendees an overview on how PLM for Process is being used to manage critical business processes such as formulation, recipe and specification management Possible session topics: PLM for Process Strategy, Roadmap and Update New Product Development and Introduction Effective Product Supplier Collaboration             Leverage Agile Formulation and Compliance to Manage Cost, Compliance, Quality, Labeling and Nutrition Menu Management Innovation Data Management Food Safety/ Introduction of P4P Quality Mgmt PLM Track #5: Agile PLM and Innovation Management This track consists of five sessions, and is for attendees interested in learning more about Oracle’s Agile Innovation Management, an exciting new addition to the Agile PLM application family that redefines the industry’s scope of product lifecycle management. Oracle’s innovation solutions enable companies to collaborate in a focused way among various functional groups (marketing, sales, operations, engineering/R&D and sourcing), combining insights of customer needs/requirements, competition, available technologies, alternate design scenarios and portfolio constraints to deliver what customers truly value. The results are better products, higher margins, greater efficiencies, more satisfied customers and the increased ability to continuously innovate. Possible session topics: Product Innovation Management Solution Overview Product Requirements & Ideation Management Concept Design Management Product Lifecycle Portfolio Management Innovation as a Competitive Differentiator

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• Oracle Social Network Developer Challenge Winners

  - by kellsey.ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. Now that OpenWorld 2012 has wrapped, I have time to tell you all about what happened. Maybe you recall that Noel (@noelportugal) and I were running a modified hackathon during the show, the Oracle Social Network Developer Challenge. Without further ado, congratulations to Dimitri Gielis (@dgielis) and Martin Giffy D’Souza (@martindsouza) on their winning entry, an integration between Oracle APEX and Oracle Social Network that integrates feedback and bug submission with Oracle Social Network Conversations, allowing developers, end-users and project leaders to view and discuss the feedback on their APEX applications from within Oracle Social Network. Update: Bob Rhubart of OTN (@brhubart) interviewed Dimitri and Martin right after their big win. Money quote from Dimitri when asked what he’d buy with the $500 in Amazon gift cards, “Oracle Social Network.” Nice one. In their own words: In the developers perspective it’s important to get feedback soon, so after a first iteration and end-users start to test, they can give feedback of the application. Previously it stopped there, and it was up to the developer to communicate further with email, phone etc. With OSN every feedback and communication gets logged and other people can see the discussion immediately as well. For the end users perspective he can now communicate in a more efficient way to not only the developers, but also between themselves. Maybe many end-users (in different locations) would like to change some behaviour, by using OSN they can see the entry somebody put in with a screenshot and they can just start to chat about it. Some key technical end users can have lighten the tasks of the development team by looking at the feedback first and start to communicate with their peers. For the project manager he has now the ability to really see what communication has taken place in certain areas and can make decisions on that. Later, if things come up again, he can always go back in OSN and see what was said at that moment in time. Integrating OSN in the APEX applications enhances the user experience, makes the lives of the developers easier and gives a better overview to project managers. Incidentally, you may already know Dimitri and Martin, since both are Oracle Ace Directors. I ran into Martin at the Ace Director briefings Friday before the conference started, and at that point, he wasn’t sure he’d have time to enter the Challenge. After some coaxing, he and Dimitri agreed to give it a go and banged out their entry on Tuesday night, or more accurately, very early Wednesday morning, the day of the Challenge judging. I think they said it took them about four hours of hardcore coding to get it done, very much like a traditional hackathon, which is essentially a code sprint from idea to finished product. Here are some screenshots of the workflow they built. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } I love this idea, i.e. closing the loop between web developers and users, a very common pain point, and so did our judges. Speaking of, special thanks to our panel of three judges: Reggie Bradford (@reggiebradford), serial entrepreneur, founder of Vitrue and SVP of Cloud Product Development at Oracle Robert Hipps (@roberthipps), VP of Development for Oracle Social Network and my former boss Roland Smart (@rsmartx), VP of Social Marketing and the brains behind the Oracle Social Developer Community Finally, thanks to everyone who made this possible, including: The three other teams from HarQen (@harqen), TEAM Informatics (@teaminformatics) and Fishbowl Solutions (@fishbowle20) featuring Friend of the ‘Lab John Sim (@jrsim_uix), who finished and presented entries. I’ll be posting the details of their work this week. The one guy who finished an entry, but couldn’t make the judging, Bex Huff (@bex). Bex rallied from a hospitalization due to an allergic reaction during the show; he’s fine, don’t worry. I’ll post details of his work next week, too. The 40-plus people who registered to compete in the Challenge. Noel for all his hard work, sample code, and flying monkey target, more on that to come. The Oracle Social Network development team for supporting this event. Everyone in legal and the beta program office for their help. And finally, the Oracle Technology Network (@oracletechnet) for hosting the event and providing countless hours of operational and moral support. Sorry if I’ve missed some people, since this was a huge team effort. This event was a big success, and we plan to do similar events in the future. Stay tuned to this channel for more. 

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• Oracle Social Network Developer Challenge: Bezzotech

  - by Kellsey Ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. I’ve covered all the entries we had for the Oracle Social Network Developer Challenge, the winners, Dimitri and Martin, HarQen, TEAM Informatics and John Sim from Fishbowl Solutions, and today, I’m giving you bonus coverage. Friend of the ‘Lab, Bex Huff (@bex) from Bezzotech (@bezzotech), had an interesting OpenWorld. He rebounded from an allergic reaction to finish his entry, Honey Badger, only to have his other OpenWorld commitments make him unable to present his work. Still, he did a bunch of work, and I want to make sure everyone knows about the Honey Badger. If you’re wondering about the name, it’s a meme; “honey badger don’t care.” Bex tackled a common problem with social tools by adding game mechanics to create an incentive for people to keep their profiles updated. He used a Hot-or-Not style comparison app that poses expertise questions and awards a badge to the winner. Questions are based on whatever attributes the business wants to emphasize. The goal is to find the mavens in an organization, give them praise and recognition, ideally creating incentive for everyone to raise their games. In his own words: There is a real information quality problem in social networks. In last year’s keynote, Larry Elison demonstrated how to use the social network to track down resources that have the skill sets needed for specific projects. But how well would that work in real life? People usually update that information with the basic profile information, but they rarely update their profiles with latest news items, projects, customers, or skills. It’s a pain. Or, put another way, when was the last time you updated your LinkedIn profile? Enter the Honey Badger! This is a example of a comparator app that gamifies the way people keep their profiles updated, which ensures higher quality data in the social network. An administrator comes up with a series of important questions: Who is a better communicator? Who is a better Java programmer? Who is a better team player? And people would have a space in their profile to give a justification as to why they have these skills. The second part of the app is the comparator. It randomly shows two people, their names, and their justification for why they have these skills. You will click on one of them to “vote” for them, then on the next page you will see the results from the previous match, and get 2 new people to vote on. Anybody with a winning score wins a “Honey Badge” to be displayed on their profile page, which proudly states that their peers agree that this person has those skills. Once a badge is won, it will be jealously guarded. The longer your go without updating your profile, the more likely it is that you will lose your badge. This “loss aversion” is well known in psychology, and is a strong incentive for people to keep their profiles up to date. If a user sees their rank drop from 90% to 60%, they will find the time to update their justification! Unfortunately, during the hackathon we were not allowed to modify the schema to allow for additional fields such as “justification.” So this hack is limited to just the one basic question: who is the bigger Honey Badger? Here are some shots of the Honey Badger application: #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } Thanks to Bex and everyone for participating in our challenge. Despite very little time to promote this event, we had a great turnout and creative and useful entries. The amount of work required to put together these final entries was significant, especially during a conference, and the judges and all of us involved were impressed at how much work everyone was able to do. Congrats to everyone, pat yourselves on the back. Stay tuned if you’re interested in challenges like these. We’ll likely be running similar events in the not-so-distant future.

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• Say What? Podcasting As Part of Your Content Marketing

  - by Mike Stiles

  What do you usually do in your car on the way to work?  Sing along to radio? Stream Pandora or iHeartRadio? Talk on the phone? Sit in total silence? Whatever it is you do, you could be using that time to make yourself an expert in any range of topics…using podcasts. We invite you to follow or subscribe to the daily Oracle Social Spotlight podcast, a quick roundup of the day’s top stories around social marketing and the social networks. After podcasts arrived in 2004, growth was steady but slow. The concept was strong: anyone with a passion for any subject could make a show for anyone who cared to listen. Enter the smartphone, iTunes, new podcasting platforms, and social, and podcasting became easier than ever and made more sense for both podcasters and listeners. Stats show 1 in 5 smartphone owners are podcast consumers and 29% of Americans have listened to a podcast. The potential audience is also larger than ever. “Baked in” podcast apps on over 200 million devices expose users to volumes of audio content with just a tap. 97 million Americans are driving to work every day by themselves. And 38% of Americans listen to audio on a digital device each week, a number that’s projected to double by 2015. Does that mean your brand should be podcasting? That’s part of a larger discussion about your overall content strategy, provided you have one. But if you do and podcasting is a component of it, here are some things to keep in mind: Don’t podcast just to do it. Podcast because you thought of a show customers and prospects will like that they can’t get anywhere else. Sound quality matters. Good microphones are not expensive. Bad sound is annoying, makes your brand feel cheap, and will turn today’s sophisticated ears off. The host matters. Many think they belong on the radio. Few actually do. Your brand’s host should be comfortable & likeable. A top advantage of a podcast is people can bond with a real person. It’s a trust opportunity, so don’t take it lightly. The content matters. “All killer, no filler” means don’t allow babbling just to fill enough time for an episode. Value the listeners’ time, because that time is hard to get. Put time, effort and creativity into it. Sure you’re a business, but you’re competing with content from professional media and showbiz producers. If you can include music, sound effects, and things that amuse the ears, do it. If you start, be consistent. The #1 flaw in podcasting is when listeners can’t count on another episode or don’t know when it’s coming. Don’t skip doing shows just because you can. Get committed. Get your cover art right. Podcasting is about audio, but people shop for podcasts by glancing through graphics. Yours has to be professional, cool, and informative to get listeners interested. Cross-promote your podcast on all your channels. The competition for listeners is fierce, so if you have existing audiences you can leverage to launch your show, use them. Optimize it for mobile. Assume that’s where most listening will take place. If you’re using one of the podcast platform apps, you should be in good shape. Frankly, the percentage of brands that are podcasting is quite low, and that’s okay. Once you move beyond blogging and start connecting with real voices, poor execution can do damage. But more (32%) marketers want to learn how to use podcasting, and more (23%) were increasing their podcasting throughout this year. Bottom line, you want to share your brand’s message and stories wherever your audience might be and in whatever way they prefer to take in content. Many prefer to do that while driving or working out, using the eyes and hands-free medium of audio. @mikestilesPhoto: stock.xchng

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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• JavaOne Latin America Opening Keynotes

  - by Tori Wieldt

  Originally published on blogs.oracle.com/javaone It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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• JavaOne Latin America Opening Keynotes

  - by Tori Wieldt

  It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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• XBRL - Moving from Production to Consumption

  - by jmorourke

  Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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• jqGrid - dynamically load different drop down values for different rows depending on another column value

  - by Renso

  Goal: As we all know the jqGrid examples in the demo and the Wiki always refer to static values for drop down boxes. This of course is a personal preference but in dynamic design these values should be populated from the database/xml file, etc, ideally JSON formatted. Can you do this in jqGrid, yes, but with some custom coding which we will briefly show below (refer to some of my other blog entries for a more detailed discussion on this topic). What you CANNOT do in jqGrid, referrign here up and to version 3.8.x, is to load different drop down values for different rows in the jqGrid. Well, not without some trickery, which is what this discussion is about. Issue: Of course the issue is that jqGrid has been designed for high performance and thus I have no issue with them loading a  reference to a single drop down values list for every column. This way if you have 500 rows or one, each row only refers to a single list for that particuolar column. Nice! SO how easy would it be to simply traverse the grid once loaded on gridComplete or loadComplete and simply load the select tag's options from scratch, via ajax, from memory variable, hard coded etc? Impossible! Since their is no embedded SELECT tag within each cell containing the drop down values (remeber it only has a reference to that list in memory), all you will see when you inspect the cell prior to clicking on it, or even before and on beforeEditCell, is an empty <TD></TD>. When trying to load that list via a click event on that cell will temporarily load the list but jqGrid's last internal callback event will remove it and replace it with the old one, and you are back to square one. Solution: Yes, after spending a few hours on this found a solution to the problem that does not require any updates to jqGrid source code, thank GOD! Before we get into the coding details, the solution here can of course be customized to suite your specific needs, this one loads the entire drop down list that would be needed across all rows once into global variable. I then parse this object that contains all the properties I need to filter the rows depending on which ones I want the user to see based off of another cell value in that row. This only happens when clicking the cell, so no performance penalty. You may of course to load it via ajax when the user clicks the cell, but I found it more effecient to load the entire list as part of jqGrid's normal editoptions: { multiple: false, value: listingStatus } colModel options which again keeps only a reference to the sinlge list, no duplciation. Lets get into the meat and potatoes of it.         var acctId = $('#Id').val();         var data = $.ajax({ url: $('#ajaxGetAllMaterialsTrackingLookupDataUrl').val(), data: { accountId: acctId }, dataType: 'json', async: false, success: function(data, result) { if (!result) alert('Failure to retrieve the Alert related lookup data.'); } }).responseText;         var lookupData = eval('(' + data + ')');         var listingCategory = lookupData.ListingCategory;         var listingStatus = lookupData.ListingStatus;         var catList = '{';         $(lookupData.ListingCategory).each(function() {             catList += this.Id + ':"' + this.Name + '",';         });         catList += '}';         var lastsel;         var ignoreAlert = true;         $(item)         .jqGrid({             url: listURL,             postData: '',             datatype: "local",             colNames: ['Id', 'Name', 'Commission<br />Rep', 'Business<br />Group', 'Order<br />Date', 'Edit', 'TBD', 'Month', 'Year', 'Week', 'Product', 'Product<br />Type', 'Online/<br />Magazine', 'Materials', 'Special<br />Placement', 'Logo', 'Image', 'Text', 'Contact<br />Info', 'Everthing<br />In', 'Category', 'Status'],             colModel: [                 { name: 'Id', index: 'Id', hidden: true, hidedlg: true },                 { name: 'AccountName', index: 'AccountName', align: "left", resizable: true, search: true, width: 100 },                 { name: 'OnlineName', index: 'OnlineName', align: 'left', sortable: false, width: 80 },                 { name: 'ListingCategoryName', index: 'ListingCategoryName', width: 85, editable: true, hidden: false, edittype: "select", editoptions: { multiple: false, value: eval('(' + catList + ')') }, editrules: { required: false }, formatoptions: { disabled: false} }             ],             jsonReader: {                 root: "List",                 page: "CurrentPage",                 total: "TotalPages",                 records: "TotalRecords",                 userdata: "Errors",                 repeatitems: false,                 id: "0"             },             rowNum: $rows,             rowList: [10, 20, 50, 200, 500, 1000, 2000],             imgpath: jQueryImageRoot,             pager: $(item + 'Pager'),             shrinkToFit: true,             width: 1455,             recordtext: 'Traffic lines',             sortname: 'OrderDate',             viewrecords: true,             sortorder: "asc",             altRows: true,             cellEdit: true,             cellsubmit: "remote",             cellurl: editURL + '?rows=' + $rows + '&page=1',             loadComplete: function() {               },             gridComplete: function() {             },             loadError: function(xhr, st, err) {             },             afterEditCell: function(rowid, cellname, value, iRow, iCol) {                 var select = $(item).find('td.edit-cell select');                 $(item).find('td.edit-cell select option').each(function() {                     var option = $(this);                     var optionId = $(this).val();                     $(lookupData.ListingCategory).each(function() {                         if (this.Id == optionId) {                                                       if (this.OnlineName != $(item).getCell(rowid, 'OnlineName')) {                                 option.remove();                                 return false;                             }                         }                     });                 });             },             search: true,             searchdata: {},             caption: "List of all Traffic lines",             editurl: editURL + '?rows=' + $rows + '&page=1',             hiddengrid: hideGrid   Here is the JSON data returned via the ajax call during the jqGrid function call above (NOTE it must be { async: false}: {"ListingCategory":[{"Id":29,"Name":"Document Imaging & Management","OnlineName":"RF Globalnet"} ,{"Id":1,"Name":"Ancillary Department Hardware","OnlineName":"Healthcare Technology Online"} ,{"Id":2,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":3,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":4,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":5,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":6,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":7,"Name":"EMR/EHR Software","OnlineName":"Healthcare Technology Online"}]} I only need the Id and Name for the drop down list, but the third column in the JSON object is important, it is the only that I match up with the OnlineName in the jqGrid column, and then in the loop during afterEditCell simply remove the ones I don't want the user to see. That's it!

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• Provocative Tweets From the Dachis Social Business Summit

  - by Mike Stiles

  On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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• UIView with IrrlichtScene - iOS

  - by user1459024

  i have a UIViewController in a Storyboard and want to draw a IrrlichtScene in this View Controller. My Code: WWSViewController.h #import <UIKit/UIKit.h> @interface WWSViewController : UIViewController { IBOutlet UILabel *errorLabel; } @end WWSViewController.mm #import "WWSViewController.h" #include "../../ressources/irrlicht/include/irrlicht.h" using namespace irr; using namespace core; using namespace scene; using namespace video; using namespace io; using namespace gui; @interface WWSViewController () @end @implementation WWSViewController -(void)awakeFromNib { errorLabel = [[UILabel alloc] init]; errorLabel.text = @""; IrrlichtDevice *device = createDevice( video::EDT_OGLES1, dimension2d<u32>(640, 480), 16, false, false, false, 0); /* Set the caption of the window to some nice text. Note that there is an 'L' in front of the string. The Irrlicht Engine uses wide character strings when displaying text. */ device->setWindowCaption(L"Hello World! - Irrlicht Engine Demo"); /* Get a pointer to the VideoDriver, the SceneManager and the graphical user interface environment, so that we do not always have to write device->getVideoDriver(), device->getSceneManager(), or device->getGUIEnvironment(). */ IVideoDriver* driver = device->getVideoDriver(); ISceneManager* smgr = device->getSceneManager(); IGUIEnvironment* guienv = device->getGUIEnvironment(); /* We add a hello world label to the window, using the GUI environment. The text is placed at the position (10,10) as top left corner and (260,22) as lower right corner. */ guienv->addStaticText(L"Hello World! This is the Irrlicht Software renderer!", rect<s32>(10,10,260,22), true); /* To show something interesting, we load a Quake 2 model and display it. We only have to get the Mesh from the Scene Manager with getMesh() and add a SceneNode to display the mesh with addAnimatedMeshSceneNode(). We check the return value of getMesh() to become aware of loading problems and other errors. Instead of writing the filename sydney.md2, it would also be possible to load a Maya object file (.obj), a complete Quake3 map (.bsp) or any other supported file format. By the way, that cool Quake 2 model called sydney was modelled by Brian Collins. */ IAnimatedMesh* mesh = smgr->getMesh("/Users/dbocksteger/Desktop/test/media/sydney.md2"); if (!mesh) { device->drop(); if (!errorLabel) { errorLabel = [[UILabel alloc] init]; } errorLabel.text = @"Konnte Mesh nicht laden."; return; } IAnimatedMeshSceneNode* node = smgr->addAnimatedMeshSceneNode( mesh ); /* To let the mesh look a little bit nicer, we change its material. We disable lighting because we do not have a dynamic light in here, and the mesh would be totally black otherwise. Then we set the frame loop, such that the predefined STAND animation is used. And last, we apply a texture to the mesh. Without it the mesh would be drawn using only a color. */ if (node) { node->setMaterialFlag(EMF_LIGHTING, false); node->setMD2Animation(scene::EMAT_STAND); node->setMaterialTexture( 0, driver->getTexture("/Users/dbocksteger/Desktop/test/media/sydney.bmp") ); } /* To look at the mesh, we place a camera into 3d space at the position (0, 30, -40). The camera looks from there to (0,5,0), which is approximately the place where our md2 model is. */ smgr->addCameraSceneNode(0, vector3df(0,30,-40), vector3df(0,5,0)); /* Ok, now we have set up the scene, lets draw everything: We run the device in a while() loop, until the device does not want to run any more. This would be when the user closes the window or presses ALT+F4 (or whatever keycode closes a window). */ while(device->run()) { /* Anything can be drawn between a beginScene() and an endScene() call. The beginScene() call clears the screen with a color and the depth buffer, if desired. Then we let the Scene Manager and the GUI Environment draw their content. With the endScene() call everything is presented on the screen. */ driver->beginScene(true, true, SColor(255,100,101,140)); smgr->drawAll(); guienv->drawAll(); driver->endScene(); } /* After we are done with the render loop, we have to delete the Irrlicht Device created before with createDevice(). In the Irrlicht Engine, you have to delete all objects you created with a method or function which starts with 'create'. The object is simply deleted by calling ->drop(). See the documentation at irr::IReferenceCounted::drop() for more information. */ device->drop(); } - (void)viewDidLoad { [super viewDidLoad]; // Do any additional setup after loading the view, typically from a nib. } - (void)viewDidUnload { [super viewDidUnload]; // Release any retained subviews of the main view. } - (BOOL)shouldAutorotateToInterfaceOrientation:(UIInterfaceOrientation)interfaceOrientation { return (interfaceOrientation != UIInterfaceOrientationPortraitUpsideDown); } @end Sadly the result is just a black View in the Simulator. :( Hope here is anyone who can explain me how i draw the scene in a UIView. Furthermore I'm getting this Error: Could not load sprite bank because the file does not exist: #DefaultFont How can i fix it ?

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• State of the (Commerce) Union: What the healthcare.gov hiccups teach us about the commerce customer experience

  - by Katrina Gosek

  Guest Post by Brenna Johnson, Oracle Commerce Product A lot has been said about the healthcare.gov debacle in the last week. Regardless of your feelings about the Affordable Care Act, there’s a hidden issue in this story that most of the American people don’t understand: delivering a great commerce customer experience (CX) is hard. It shouldn’t be, but it is. The reality of the government’s issues getting the healthcare site up and running smooth is something we in the online commerce community know too well.  If there’s one thing the botched launch of the site has taught us, it’s that regardless of the size of your budget or the power of an executive with a high-profile project, some of the biggest initiatives with the most attention (and the most at stake) don’t go as planned. It may even give you a moment of solace – we have the same issues! But why?  Organizations engage too many separate vendors with different technologies, running sections or pieces of a site to get live. When things go wrong, it takes time to identify the problem – and who or what is at the center of it. Unfortunately, this is a brittle way of setting up a site, making it susceptible to breaks, bugs, and scaling issues. But, it’s the reality of running a site with legacy technology constraints in today’s demanding, customer-centric market. This approach also means there’s also a lot of cooks in lots of different kitchens. You’ve got development and IT, the business and the marketing team, an external Systems Integrator to bring it all together, a digital agency or consultant, QA, product experts, 3rd party suppliers, and the list goes on. To complicate things, different business units are held responsible for different pieces of the site and managing different technologies. And again – due to legacy organizational structure and processes, this is all accepted as the normal State of the Union. Digital commerce has been commonplace for 15 years. Yet, getting a site live, maintained and performing requires orchestrating a cast of thousands (or at least, dozens), big dollars, and some finger-crossing. But it shouldn’t. The great thing about the advent of mobile commerce and the continued maturity of online commerce is that it’s forced organizations to think from the outside, in. Consumers – whether they’re shopping for shoes or a new healthcare plan – don’t care about what technology issues or processes you have behind the scenes. They just want it to work.  They want their experience to be easy, fast, and tailored to them and their needs – whatever they are. This doesn’t sound like a tall order to the American consumer – especially since they interact with sites that do work smoothly.  But the reality is that it takes scores of people, teams, check-ins, late nights, testing, and some good luck to get sites to run, and even more so at Black Friday (or October 1st) traffic levels.  The last thing on a customer’s mind is making excuses for why they can’t buy a product – just get it to work. So what is the government doing? My guess is working day and night to get the site performing  - and having to throw big money at the problem. In the meantime they’re sending frustrated online users to the call center, or even a location where a trained “navigator” can help them in-person to complete their selection. Sounds a lot like multichannel commerce (where broken communication between siloed touchpoints will only frustrate the consumer more). One thing we’ve learned is that consumers spend their time and money with brands they know and trust. When sites are easy to use and adapt to their needs, they tend to spend more, come back, and even become long-time loyalists. Achieving this may require moving internal mountains, but there’s too much at stake to ignore the sea change in how organizations are thinking about their customer. If the thought of re-thinking your internal teams, technologies, and processes sounds like a headache, think about the pain associated with losing valuable customers – and dollars. Regardless if you’re in B2B or B2C, it’s guaranteed that your competitors are making CX a priority. Those early to the game who have made CX a priority have already begun to outpace their competition. So as you’re planning for 2014, look to the news this week. Make sure the customer experience is a focus at your organization. Expectations are at record highs. Map your customer’s journey, and think from the outside, in. How easy is it for your customers to do business with you? If they interact with many touchpoints across your organization, are the call center, website, mobile environment, or brick and mortar location in sync? Do you have the technology in place to achieve this? It’s time to give the people what they want!

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• ?????????????!4?21?Oracle Enterprise Cloud Summit??

  - by yusuke.nakamura

  Oracle Newsletter img{border:0;} p{margin:0; padding:0;} td{color:#333333; line-height:1.5; font-family:"MS P????", Osaka, Hiragino Kaku Gothic Pro; font-size:12px;} table.t10 td, .small{font-size:10px;} a:link, a:visited{color:#ff0000;} a:hover, a:active{color:#ff0000; text-decoration:none;} a.l01:link, a.l01:visited, a.l01:hover, a.l01:active{color:#333333;} span.r, td.r{color:#ff0000;} ??????????????????·???????????????????????????????????????????????? ??????????·????????????????????????????????????????????????????????????????????????????????????????????????·???????????????????????????????????????? ???????????????! >> ????????????SOA???????????????????????????????????? ?????????? Oracle SOA?????ECM(Engineering Chain Management)??????????????????????????????? ???IT?????????????????????ECM???????? ??????????? ?????????????(?????????)????????????????????????????3??1????????????????????????????????????? ????????? >> «????»?????BPM?????????????????Oracle BPM 11g ????? eBook????? ????????? >> IFRS?????????&????????????????????????????????Oracle E-Business Suite Release R12?????????????????IFRS????????????????????????????????IFRS ???????????(???????)???????????????????Oracle E-Business Suite??????12???????????????12???????????! ???????:2011?3?31? ????????? >> ??????????·????????????????????????????????????????????????????????????????????????? ??????/IFRS(??????)??????????????????????????????????? ???????Oracle Hyperion Financial Management / Oracle Hyperion Planning????????????????????????????????????? ??????????????????? Oracle Hyperion Financial Management???????????????????????????????? ?????????? ???????????????Oracle Hyperion Financial Management?????? ??????????????EPM????????????????? >> ?????SPARC Supercluster??Oracle???????RAC???????????????????????·??????????SPARC Supercluster??????????????????????????TPC-C???????????????????????????????SPARC????FlashFire?InfiniBand QDR?Oracle Solaris????ZFS Storage Appliance????????? ?SPARC Supercluster???????????? >> ???????????????????? >> ?SPARC Supercluster???????????????! ??????? ?SPARC Supercluster????????Webcast???? >> ???????Caption???????????????????????????? ?????????????!??????????????? ? ?????SOA/BPM??????? [NEW]SOA??????IT????????"??????·???????"??? ? CFO for Tomorrow [NEW]IFRS??????????????·????????? ? Sun???&?????·???? [NEW]?????????????????IT????????? ? Facebook??????????????????????(Facebook????????????) more solutions ? ?????????[PDF] Oracle Exadata??????????????????????????????????????????????????????????????? ? ?????????[PDF] ???????????????????????ERP??????????????????????????????????????????? ? ?????????[PDF]Oracle SOA Suite????????????????????ECM????????????????????????????????????????????????????? more success stories IT?????????????????????????????????????·???·?????? >> ? @Oracle_Japan????????????????????????"?"???????! ? @OracleApps_jp?????????????????????????! ? @OracleDB_jp???????????????????????????????????????·?????! ? @OracleMiddle_jpOracle Fusion Middleware????????????????! ? @oracletechnetjpOracle Technology Network Japan??????????????????????????????????????! ? @Candy_Candy???????????4????????????? more accounts-- ???????? 3/4(?)14:00~17:00 ?????????????????????~???????????????~ ?????????????????????????????(??) 3/8(?)9:30~18:00 ?6? BPM????? 2011 ?????(??) 3/8(?)~11(?)10:00~17:00 ???????JAPAN 2011 ??????????????????1·2???(??) 3/9(?)18:00~19:30 ???????????????? ??????~?????? ??????????(??) 3/9(?)18:30~20:30 ?56? ????! ????????-WebLogic Server ??? Mark IX- ????????????(??) 3/10(?)14:00~17:10 ???????????????????????????? ??????????(??) 3/23(?)18:00~19:30 ???????????????? ??????~?????? ??????????(??) 3/30(?)13:30~17:00 ??????????????????????? ????????????(??) Copyright © 2011, Oracle.All Rights Reserved. ???????????? | ???????????? | ??????????/????????

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• Facebook Javascript SDK's FB.ui Bug in IE8

  - by Lukas

  hi everyone i have found a bug in IE8 using the new Facebook Javascript SDK. i call a Post dialog using: FB.ui( { method: 'stream.publish', display: 'dialog', message: 'test', attachment: { name: 'test', caption: 'test', media: [ {type: 'image', src: site_url+'test.jpg', href: site_url} ], description: ( 'test' ), href: site_url } }, my html structure is: <body> <div id="content"></div> <script type="text/javascript"> var params = { wmode: 'opaque', allowScriptAccess: 'always', quality: 'high', allowFullScreen: "true" }; var attributes = { id: 'test' }; swfobject.embedSWF("frontend/swf/stage.swf", "content", "100%", "100%", "10", params, attributes); var site_url = 'http://test.com'; </script> <div id="fb-root"></div> <script type="text/javascript" src="http://connect.facebook.net/en_US/all.js"></script> <div id="like-dialog" style="display:none;"> <div id="like-dialog-wrapper"> <div id="like-dialog-close"></div> <iframe src="http://www.facebook.com/plugins/likebox.php?id=99999999999&amp;width=292&amp;connections=0&amp;stream=true&amp;header=false&amp;height=395" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:292px; height:395px;"></iframe> </div> </div> </body> the css: html, #content, body { margin: 0; height: 100%; overflow: hidden; } #content { z-index: 1; } what i do is: i embed my stage i call the FB.init function and then call FB.ui function to overlay my flash. it works in every common browser except IE8. in IE8 the div containing the iframe is behind the div where i embed flash, although i set the z-index and position the dialog absolute. any ideas? thanks in advance

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• Search option: jqGrid + PHP

  - by Felix Guerrero

  Hi, I'm trying to get work this code: $("#list").jqGrid({ url: 'docente.php', datatype: 'json', mtype: 'POST', postData: {c : "", n: "", a: "", d: "", t: "", e: "", f: "", g: $('#selectD').value(), p: "", call: "report"}, colNames: ['C&eacute;dula','Nombres', 'Apellidos', 'Direcci&oacute;n', 'E-mail','Tel&eacute;fono', 'Profesi&oacute;n'], colModel: [ { name:'rows.cedula', index: 'cedula', search:true, jsonmap: 'cedula', width: 150, align: 'left', sortable:true}, { name:'rows.nombre', index: 'nombre', jsonmap: 'nombre', width: 150, align: 'left'}, { name:'rows.apellido', index: 'apellido', jsonmap: 'apellido', width: 240, align: 'left'}, { name:'rows.direccion', index: 'direccion', jsonmap: 'direccion', width: 330, align: 'left'}, { name:'rows.email', index: 'email', jsonmap: 'email',width: 200, align: 'left'}, { name:'rows.telefono', index: 'telefono', jsonmap: 'telefono', width: 170, align: 'left'}, { name:'rows.descripcion_profesion', index: 'descripcion_profesion', jsonmap: 'descripcion_profesion',width: 120, align: 'left'}], pager: '#pager', rowNum: 8, autowidth: true, rowList: [10, 20], sortname: 'cedula', sortorder: 'asc', viewrecords: true, caption: 'Docentes', jsonReader : { root: "rows", repeatitems: false }, height: 350, width: 900 }); $("#list").jqGrid('navGrid','#pager',{search:true, searchtext: "buscar",edit:false,add:false,del:false}); The HMTL I'm using: <div id="reporte"> <table id="list"></table> <div id="pager"> </div> <div> And the PHP code: $total_pages = 0; $limit=10; $count = Profesor::CountAll(); if($count> 0) $total_pages= ceil($count/$limit); else $total_pages=0; $cnx = new PDO("mysql:host=localhost;dbname=appsms","root",""); $rows = array(); $strQuery="select cedula, nombre, apellido, direccion, telefono, email, descripcion_profesion from Profesor join Profesion on " . " (profesor.profesion_id = profesion.id) and (profesor.grado_id_grado = '" .$this->grado . "') order by cedula;"; $stmt = $cnx->prepare($strQuery); $stmt->execute(array("reporte")); $rows = $stmt->fetchAll(PDO::FETCH_ASSOC); $response->page = 1; $response->total= $total_pages; $response->records = sizeof($rows); $i=0; foreach($rows as $result){ $response->rows[$i] = $result; $i++; } echo json_encode($response); The JSON I get: {"page":1,"total":1,"records":2, "rows":[{"cedula":"v-108984103","nombre":"Soneia","apellido":"Rond\u00f3n Contreras","direccion":"El Rosal, calle 2-44","telefono":"04544247008457","email":"[email protected]","descripcion_profesion":"Docente"}, {"cedula":"v-135254741","nombre":"Judith","apellido":"Rangel M\u00e1rquez","direccion":"Sabaneta","telefono":"04247644152499","email":"","descripcion_profesion":"Docente"}]} It loads the query from PHP but the search option doesn't work neither the sorting function on "cedula"'s column. What I need to do?. Thanks in advance.

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• Getting authentication token after a HttpSendRequest

  - by Jessica

  The following code will log in my application to a server. That server will return an authentication token if the login is successful. I need to use that token to query the server for information. egressMsg := pchar('email='+LabeledEdit1.text+'&&password='+MaskEdit1.Text+#0); egressMsg64 := pchar(Encode64(egressMsg)); Reserved := 0; // open connection hInternetConn := InternetOpen('MyApp', INTERNET_OPEN_TYPE_PRECONFIG, NIL, NIL, 0); if hInternetConn = NIL then begin ShowMessage('Error opening internet connection'); exit; end; // connect hHttpSession := InternetConnect(hInternetConn, 'myserver.com', INTERNET_DEFAULT_HTTP_PORT, '', '', INTERNET_SERVICE_HTTP, 0, 0); if hHttpSession = NIL then begin ShowMessage('Error connecting'); exit; end; // send request hHttpRequest := HttpOpenRequest(hHttpSession, 'POST', '/myapp/login', NIL, NIL, NIL, 0, 0); if hHttpRequest = NIL then begin ShowMessage('Error opening request'); exit; end; label2.caption := egressMsg64 + ' '+inttostr(length(egressMsg64)); res := HttpSendRequest(hHttpRequest, Nil, DWORD(-1), egressMsg64, length(egressMsg64)); if not res then begin ShowMessage('Error sending request ' + inttostr(GetLastError)); exit; end; BufferSize := Length(infoBuffer); res := HttpQueryInfo(hHttpRequest, HTTP_QUERY_STATUS_CODE, @infoBuffer, BufferSize, Reserved); if not res then begin ShowMessage('Error querrying request ' + inttostr(GetLastError)); exit; end; reply := infoBuffer; Memo1.Lines.Add(reply); if reply <> '200' then begin //error here end; // how to I get the token here!!!! InternetCloseHandle(hHttpRequest); InternetCloseHandle(hHttpSession); InternetCloseHandle(hInternetConn); How do I get that token? I tried querying the cookie, I tried InternetGetCookie() and a lot more. Code is appreciated Thanks jess EDIT I found that if you use InternetReadFile you can get that token. However that token comes out as an array of bytes. It's hard to use it later to send it to the server... anyone knows how to convert an array of bytes to pchar or string?

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• Jqgrid search option not working and edit popups not closed after submit

  - by Sajith

  i have facing two problem in Jqgrid. Search option not working and there is not closed editpopups after submit. my code below <table id="jQGridpending" style="width:auto"> </table> <div id="jQGridpendingPager"> </div> <table id="searchpending"></table> <div id="filterpending"></div> jQuery("#jQGridpending").jqGrid({ url: '@Url.Action("DiscountRequest", "Admin")', datatype: "json", mtype: "POST", colNames: [ "Id", "ClientName", "BpName", "Pdt", "DiscountReq", "DiscountAllowed", "Status", ], colModel: [ { name: "Id", width: 100, key: true, formatter: "integer", sorttype: "integer", hidden: true }, { name: "ClientName", width: 150, sortable: true,search:true,stype:'text', editrules: { required: false } }, { name: "BpName", width: 200, sortable: true, editable: false, editrules: { required: false } }, { name: "Pdt", width: 150, sortable: true, editable: false, editrules: { required: false } }, { name: "DiscountReq", width: 150, sortable: false, editable: false, editrules: { required: false } }, { name: "DiscountAllowed", width: 200, sortable: true, editable: true, editrules: { required: true } }, { name: 'Status', index: 'Status', width: 200, sortable: false, editable: true, formatter: 'select', edittype: 'select', editoptions: { value: "pending:pending;approved:approved;rejected:rejected" } }, @* { name: "Status", width: 200, sortable: false, editable: true, editrules: { required: true, minValue: 1, }, edittype: "select", editoptions: { async: false, dataUrl: "@Url.Action("GetStatus", "Admin")", buildSelect: function (response) { var s = "<select>"; s += '<option value="0">--Select--</option><option value="pending">pending</option>'; return s + "</select>"; } } },*@ //{ name: "Status", width: 150, sortable: true, editable: true, editrules: { required: true } }, //{ name: "Created", width: 120, formatter: "date", formatoptions: { srcformat: "ISO8601Long", newformat: "n/j/Y g:i:s A" }, align: "center", sorttype: "date" }, ], loadtext: "Processing pending request data please wait...", rowNum: 10, gridview: true, autoencode: true, loadonce: true, height: "auto", rownumbers: true, prmNames: { id: "Id" }, rowList: [10, 20, 30], pager: '#jQGridpendingPager', sortname: 'id', sortorder: "asc", viewrecords: true, jqModal: true, caption: "Pending List", reloadAfterSubmit: true, editurl: '@Url.Action("UpdateDiscount", "Admin")', }); jQuery("#jQGridpending").jqGrid('navGrid', '#jQGridpendingPager', { search: true,recreateFilter: true, add: false, searchtext: "Search", edittext: "Edit", deltext: "Delete", }, {//EDIT url: '@Url.Action("UpdateDiscount", "Admin")', width: "auto", jqModal: true, closeOnEscape: true, closeAfterEdit: true, reloadAfterSubmit: true, afterSubmit: function () { // Reload grid records after edit a entry in the db. $(this).jqGrid('setGridParam', { datatype: 'json' }); return [true, '', false]; }, }, {//DELETE url: '@Url.Action("DelDiscount", "Admin")', closeOnEscape: true }, {//SEARCH closeOnEscape: true, searchOnEnter: true, multipleSearch: true, //overlay: 0, width: "auto", height: "auto", });

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• How do I use WMI with Delphi without drastically increasing the application's file size?

  - by Mick

  I am using Delphi 2010, and when I created a console application that prints "Hello World", it takes 111 kb. If I want to query WMI with Delphi, I add WBEMScripting_TLB, ActiveX, and Variants units to my project. If I perform a simple WMI query, my executable size jumps to 810 kb. I Is there anyway to query WMI without such a large addition to the size of the file? Forgive my ignorance, but why do I not have this issue with C++? Here is my code: program WMITest; {$APPTYPE CONSOLE} uses SysUtils, WBEMScripting_TLB, ActiveX, Variants; function GetWMIstring(wmiHost, root, wmiClass, wmiProperty: string): string; var Services: ISWbemServices; SObject: ISWbemObject; ObjSet: ISWbemObjectSet; SProp: ISWbemProperty; Enum: IEnumVariant; Value: Cardinal; TempObj: OLEVariant; loc: TSWbemLocator; SN: string; i: integer; begin Result := ''; i := 0; try loc := TSWbemLocator.Create(nil); Services := Loc.ConnectServer(wmiHost, root {'root\cimv2'}, '', '', '', '', 0, nil); ObjSet := Services.ExecQuery('SELECT * FROM ' + wmiClass, 'WQL', wbemFlagReturnImmediately and wbemFlagForwardOnly, nil); Enum := (ObjSet._NewEnum) as IEnumVariant; if not VarIsNull(Enum) then try while Enum.Next(1, TempObj, Value) = S_OK do begin try SObject := IUnknown(TempObj) as ISWBemObject; except SObject := nil; end; TempObj := Unassigned; if SObject <> nil then begin SProp := SObject.Properties_.Item(wmiProperty, 0); SN := SProp.Get_Value; if not VarIsNull(SN) then begin if varisarray(SN) then begin for i := vararraylowbound(SN, 1) to vararrayhighbound(SN, 1) do result := vartostr(SN[i]); end else Result := SN; Break; end; end; end; SProp := nil; except Result := ''; end else Result := ''; Enum := nil; Services := nil; ObjSet := nil; except on E: Exception do Result := e.message; end; end; begin try WriteLn('hello world'); WriteLn(GetWMIstring('.', 'root\CIMV2', 'Win32_OperatingSystem', 'Caption')); WriteLn('done'); except on E: Exception do Writeln(E.ClassName, ': ', E.Message); end; end.

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• Nested attributes in the index view?

  - by user283179

  I seem to be getting error: uninitialized constant Style::Pic when I'm trying to render a nested object in to the index view the show view is fine. class Style < ActiveRecord::Base #belongs_to :users has_many :style_images, :dependent => :destroy accepts_nested_attributes_for :style_images, :reject_if => proc { |a| a.all? { |k, v| v.blank?} } #found this here http://ryandaigle.com/articles/2009/2/1/what-s-new-in-edge-rails-nested-attributes has_one :cover, :class_name => "Pic", :order => "updated_at DESC" accepts_nested_attributes_for :cover end class StyleImage < ActiveRecord::Base belongs_to :style #belongs_to :style_as_cover, :class_name => "Style", :foreign_key => "style_id" has_attached_file :pic, :styles => { :small => "200x0>", :normal => "600x> " } validates_attachment_presence :pic #validates_attachment_size :pic, :less_than => 5.megabytes end <% for style_image in @style.style_images %> <li><%= style_image.caption %></li> <div id="show_photo"> <%= image_tag style_image.pic.url(:normal) %></div> <% end %> As you can see from the above The main model style has many style_images, all these style_images are displayed in the show view but, in the the index view I wish to show one image which has been name and will act as a cover that is displayed for each style. in the index controller I have tried the following: class StylesController < ApplicationController layout "mini" def index @styles = Style.find(:all, :inculde => [:cover,]).reverse respond_to do |format| format.html # index.html.erb format.xml { render :xml => @styles } end end and the index <% @styles.each do |style| %> <%=image_tag style.cover.pic.url(:small) %> <% end %> class StyleImage < ActiveRecord::Base belongs_to :style #belongs_to :style_as_cover, :class_name => "Style", :foreign_key => "style_id" has_attached_file :pic, :styles => { :small => "200x0>", :normal => "600x> " } validates_attachment_presence :pic #validates_attachment_size :pic, :less_than => 5.megabytes end In the style_images table there is an cover_id also. From the about you can see that I have included the cover in the controller and the model. I have know idea where I'm going wrong here! If any one can help please do!

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