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  • Want to be part of the most meaningful Customer Experience conversation today?

    - by Tony Berk
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen the blogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sister event: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the most meaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to put the customer at the center of your business success. One long-time Oracle customer, when told about the Oracle CX Summit, put it this way: ‘This makes me rethink how I think about Oracle and Customer Experience’. Listen to what she heard and you be the judge. We believe Customer Experience (‘CX’) is a movement, not just the latest ‘IT’ tech trend. CX isn’t something you can simply ‘install’. CX is one of the most strategic initiatives an organization can undertake. Customer Experience is about connecting with an organization’s most important asset, the customer, and the critical role that connection has to an organization’s success. And there’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Take Subaru, for example. The company fully embraced the CX opportunity and their CX leadership will be on stage at the Oracle CX Summit to share their CX journey. They radically changed the way they interact with their customers, empower their employees, and differentiate their brand. And this is a story with a phenomenal happy ending: in a stagnant market and shrinking economy, they GREW their business and outpaced their competition. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} At Oracle CX Summit, you will be surrounded by dozens of CX leaders, visionaries and innovators like Subaru. This three-day event brings together the largest collection of thought leaders and practitioners in Customer Experience ever. Notable presenters include: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Seth Godin - World-renowned blogger and one ‘the World’s Top 21 Speakers’, author of 14 best-selling books like “Permission Marketing”, and founder of dozens of startups such as Squidoo.com (ranked one of the top 125 sites in the US). Kerry Bodine - VP Principal Analyst at Forrester for Customer Experience, author of the just-published book “Outside In - The Power of Putting Customers at the Center of Your Business”, and renowned author of “The Customer Experience Ecosystem”. Bruce Temkin - Co-founder and Chair of the Customer Experience Professionals Association, revered blogger of “Customer Experience Matters”, former VP Principal Analyst at Forrester for Customer Experience, Founder and Managing Partner of The Temkin Group, a leading Customer Experience research and consulting firm. George Kembel - Executive Director and Co-founder of the Stanford Design School, an established, recognized thought leader in design thinking and innovation, and a Silicon Valley based-CEO, venture capitalist and educator. Gene Alvarez - VP Research Analyst at Gartner and a recognized authority in the Retail and Consumer Goods industry. Gene has been published, featured and referenced in a variety of trade publications for Customer Experience insights. Senior Executives from innovative Customer Experience brands and agencies like AT&T, Intuit, Southwest Airlines, Marriott, Quiksilver, and Sapient. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} But the CX Summit includes much, much more. There are over 30+ role-driven sessions and rountables as well as one-of-a-kind events including: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Customer Experience Innovation Tent featuring hands-on demonstrations of bleeding-edge customer experiences like the Share Happy Ice Cream Machine A hands-on Customer Journey Mapping Workshop that lets you learn design thinking techniques for innovating differentiated experiences that drive cross-functional alignment Access to the Oracle OpenWorld Exhibition Halls and DEMOgrounds as well as a week-long Live Music Festival and the Oracle Appreciation Event featuring Pearl Jam and Kings of Leon Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} At Oracle, we are quite proud of our award-winning suite of CX products, a suite of solutions that can help an organization greatly accelerate their CX journey. But Oracle CX Summit isn’t about products. It’s about how an organization can succeed in its CX initiative. There’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Come join the Customer Experience Revolution. Register for Oracle CX Summit @ OpenWorld here. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} --

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  • How Mature is Your Database Change Management Process?

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database Delivery Patterns & Practices Further Reading Organization and team processes How do you get your database schema changes live, on to your production system? As your team of developers and DBAs are working on the changes to the database to support your business-critical applications, how do these updates wend their way through from dev environments, possibly to QA, hopefully through pre-production and eventually to production in a controlled, reliable and repeatable way? In this article, I describe a model we use to try and understand the different stages that customers go through as their database change management processes mature, from the very basic and manual, through to advanced continuous delivery practices. I also provide a simple chart that will help you determine “How mature is our database change management process?” This process of managing changes to the database – which all of us who have worked in application/database development have had to deal with in one form or another – is sometimes known as Database Change Management (even if we’ve never used the term ourselves). And it’s a difficult process, often painfully so. Some developers take the approach of “I’ve no idea how my changes get live – I just write the stored procedures and add columns to the tables. It’s someone else’s problem to get this stuff live. I think we’ve got a DBA somewhere who deals with it – I don’t know, I’ve never met him/her”. I know I used to work that way. I worked that way because I assumed that making the updates to production was a trivial task – how hard can it be? Pause the application for half an hour in the middle of the night, copy over the changes to the app and the database, and switch it back on again? Voila! But somehow it never seemed that easy. And it certainly was never that easy for database changes. Why? Because you can’t just overwrite the old database with the new version. Databases have a state – more specifically 4Tb of critical data built up over the last 12 years of running your business, and if your quick hotfix happened to accidentally delete that 4Tb of data, then you’re “Looking for a new role” pretty quickly after the failed release. There are a lot of other reasons why a managed database change management process is important for organisations, besides job security, not least: Frequency of releases. Many business managers are feeling the pressure to get functionality out to their users sooner, quicker and more reliably. The new book (which I highly recommend) Lean Enterprise by Jez Humble, Barry O’Reilly and Joanne Molesky provides a great discussion on how many enterprises are having to move towards a leaner, more frequent release cycle to maintain their competitive advantage. It’s no longer acceptable to release once per year, leaving your customers waiting all year for changes they desperately need (and expect) Auditing and compliance. SOX, HIPAA and other compliance frameworks have demanded that companies implement proper processes for managing changes to their databases, whether managing schema changes, making sure that the data itself is being looked after correctly or other mechanisms that provide an audit trail of changes. We’ve found, at Red Gate that we have a very wide range of customers using every possible form of database change management imaginable. Everything from “Nothing – I just fix the schema on production from my laptop when things go wrong, and write it down in my notebook” to “A full Continuous Delivery process – any change made by a dev gets checked in and recorded, fully tested (including performance tests) before a (tested) release is made available to our Release Management system, ready for live deployment!”. And everything in between of course. Because of the vast number of customers using so many different approaches we found ourselves struggling to keep on top of what everyone was doing – struggling to identify patterns in customers’ behavior. This is useful for us, because we want to try and fit the products we have to different needs – different products are relevant to different customers and we waste everyone’s time (most notably, our customers’) if we’re suggesting products that aren’t appropriate for them. If someone visited a sports store, looking to embark on a new fitness program, and the store assistant suggested the latest $10,000 multi-gym, complete with multiple weights mechanisms, dumb-bells, pull-up bars and so on, then he’s likely to lose that customer. All he needed was a pair of running shoes! To solve this issue – in an attempt to simplify how we understand our customers and our offerings – we built a model. This is a an attempt at trying to classify our customers in to some sort of model or “Customer Maturity Framework” as we rather grandly term it, which somehow simplifies our understanding of what our customers are doing. The great statistician, George Box (amongst other things, the “Box” in the Box-Jenkins time series model) gave us the famous quote: “Essentially all models are wrong, but some are useful” We’ve taken this quote to heart – we know it’s a gross over-simplification of the real world of how users work with complex legacy and new database developments. Almost nobody precisely fits in to one of our categories. But we hope it’s useful and interesting. There are actually a number of similar models that exist for more general application delivery. We’ve found these from ThoughtWorks/Forrester, from InfoQ and others, and initially we tried just taking these models and replacing the word “application” for “database”. However, we hit a problem. From talking to our customers we know that users are far less further down the road of mature database change management than they are for application development. As a simple example, no application developer, who wants to keep his/her job would develop an application for an organisation without source controlling that code. Sure, he/she might not be using an advanced Gitflow branching methodology but they’ll certainly be making sure their code gets managed in a repo somewhere with all the benefits of history, auditing and so on. But this certainly isn’t the case (yet) for the database – a very large segment of the people we speak to have no source control set up for their databases whatsoever, even at the most basic level (for example, keeping change scripts in a source control system somewhere). By the way, if this is you, Red Gate has a great whitepaper here, on the barriers people face getting a source control process implemented at their organisations. This difference in maturity is the same as you move in to areas such as continuous integration (common amongst app developers, relatively rare for database developers) and automated release management (growing amongst app developers, very rare for the database). So, when we created the model we started from scratch and biased the levels of maturity towards what we actually see amongst our customers. But, what are these stages? And what level are you? The table below describes our definitions for four levels of maturity – Baseline, Beginner, Intermediate and Advanced. As I say, this is a model – you won’t fit any of these categories perfectly, but hopefully one will ring true more than others. We’ve also created a PDF with a flow chart to help you find which of these groups most closely matches your team:  Download the Database Delivery Maturity Framework PDF here   Level D1 – Baseline Work directly on live databases Sometimes work directly in production Generate manual scripts for releases. Sometimes use a product like SQL Compare or similar to do this Any tests that we might have are run manually Level D2 – Beginner Have some ad-hoc DB version control such as manually adding upgrade scripts to a version control system Attempt is made to keep production in sync with development environments There is some documentation and planning of manual deployments Some basic automated DB testing in process Level D3 – Intermediate The database is fully version-controlled with a product like Red Gate SQL Source Control or SSDT Database environments are managed Production environment schema is reproducible from the source control system There are some automated tests Have looked at using migration scripts for difficult database refactoring cases Level D4 – Advanced Using continuous integration for database changes Build, testing and deployment of DB changes carried out through a proper database release process Fully automated tests Production system is monitored for fast feedback to developers   Does this model reflect your team at all? Where are you on this journey? We’d be very interested in knowing how you get on. We’re doing a lot of work at the moment, at Red Gate, trying to help people progress through these stages. For example, if you’re currently not source controlling your database, then this is a natural next step. If you are already source controlling your database, what about the next stage – continuous integration and automated release management? To help understand these issues, there’s a summary of the Red Gate Database Delivery learning program on our site, alongside a Patterns and Practices library here on Simple-Talk and a Training Academy section on our documentation site to help you get up and running with the tools you need to progress. All feedback is welcome and it would be great to hear where you find yourself on this journey! This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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  • ActionController::RoutingError (No route matches {:action=>"show", :controller=>"users", :id=>nil}):

    - by Matt Bishop
    I have been trying to fix this routing error for a long time. I would appreciate any assistance! This error is preventing me from being able to authenticate. Here is what I am getting in my Heroku logs. app/controllers/authentications_controller.rb:12:in `create' ActionController::RoutingError (No route matches {:action=>"show", :controller=>"users", :id=>nil}) Here is the routes.rb file: Company::Application.routes.draw do resources :profile_individual resources :careers match 'careers' => 'careers#index' match 'about' => 'about#index' constraints(:subdomain => /^$|www/) do devise_for :users resources :authentications, :identities #, :beta_invitations resources :users do resources :invitations, :controller => 'UserInvitation' do post :upload, :on => :collection get :email_template, :on => :collection get :plaintext_template, :on => :collection get :facebook_invitation, :on => :collection end member do get :summary get :recruits get :friends_events get :events_near_me get :recent_activity get :impact get :campaigns end end resources :password_resets do get 'password_reset' => 'password_resets#show', :as => 'password_reset' end resources :events, :only => [:new, :index, :create] resources :organizations, :only => [:index, :create] resources :orders do post :ipn, :on => :member resource :payment do member do post :relay_response get :receipt end end resource :paypal_integration do member do get :authorize get :cancel post :finalize end end end match '/users/:id/impact/money/:d' => 'users#impact_money_graph', :constraints => {:d => /\d+{4}_\d+{2}-\d+{2}/}, :as => :user_impact_money match '/users/:id/impact/money' => 'users#impact_money_graph', :as => :user_impact_money match '/users/:id/impact/recruits/:d' => 'users#impact_recruits_graph', :constraints => {:d => /\d+{4}_\d+{2}-\d+{2}/}, :as => :user_impact_recruits match '/users/:id/impact/recruits' => 'users#impact_recruits_graph', :as => :user_impact_recruits match '/auth/failure' => 'authentications#failure' match '/auth/:provider/callback' => 'authentications#create' match '/auth/:provider/callback' => 'authentications#show', :controller => 'users', :as => :login match '/logout' => 'authentications#destroy', :as => :logout match '/login' => 'authentications#new', :as => :login match "/join_team/:id" => "team_members#join", :as => :join_team match "/rsvp/:id" => "rsvps#show", :as => :rsvp match "/signup" => 'authentications#signup', :as => :signup match "/beacon/:id.gif" => "email_beacons#show", :as => :email_beacon root :to => "homes#show" match '/corporate_giving' => "homes#corporate_giving" end constraints(Subdomain) do resource :organization, :path => "/", :only => [:edit, :update] do member do get :org_photos_videos get :org_recent_activity end end resources :events, :except => [:index] do post :publish, :on => :member resource :supporter_invite resource :team_management do post :mailer, :on => :member end resource :team_member do post :invite, :on => :member end resource :rsvp do put :make_order, :on => :collection get :make_order, :on => :collection end resources :invites do post :upload, :on => :collection end resources :ticket_tiers, :team_members end match "/events" => redirect("/") root :to => "organizations#show" end namespace :admin do resources :stats resources :organizations resources :campaigns do resources :rewards resources :contents put :header, :action => 'header_update' end resources :users do member do post :grant_access post :revoke_access end end resources :nonprofits do member do put :approve put :revoke end end end resources :campaigns do get :find_charities, :on => :collection get :how_many_charities, :on => :collection member do post :join get :join post :header, :action => 'header_creation' put :header, :action => 'header_update' end resources :rewards resources :contents resource :donations do resource :paypal_integration, :controller => 'donations' do member do get :authorize get :cancel post :finalize end end end end match '/campaigns/:id/graph/:d' => 'campaigns#graph', :constraints => {:d => /\d+{4}_\d+ {2}-\d+{2}/}, :as => :graph_campaign match '/campaigns/:id/graph' => 'campaigns#graph', :as => :graph_campaign resources :business_campaigns, :controller => 'campaigns' resources :businesses do put :logo, :on => :collection, :action => 'upload_logo' member do get :summary get :recruits get :friends_events get :events_near_me get :recent_activity get :impact get :campaigns end end resources :nonprofit_campaigns, :controller => 'campaigns' resources :nonprofits do put :logo, :on => :collection, :action => 'upload_logo' member do get :summary get :recruits get :friends_events get :events_near_me get :recent_activity get :impact get :campaigns get :supporting_campaigns end end resources :publicities match '/campaigns/:campaign_id/rewards/:id' => 'campaigns#reward', :via => :get match "/robots.txt" => "application#robots_txt" match "/beta_invitations" => redirect('/') resource :sitemap resources :referrals end Here is my authentications_controller.rb file class AuthenticationsController < ApplicationController skip_before_filter :require_beta_access before_filter :redirect_to_profile_if_logged_in, :only => [:create, :new] layout :resolve_layout def create omniauth = request.env["omniauth.auth"] authentication = Authentication.find_by_provider_and_uid(omniauth['provider'], omniauth['uid']) if authentication && authentication.user.present? sign_in(:user, authentication.user) redirect_to session[:redirect_to] || user_path(current_user, :subdomain => nil) elsif current_user current_user.authentications.create!(:provider => omniauth['provider'], :uid => omniauth['uid']) redirect_to session[:redirect_to] || user_path(current_user, :subdomain => nil) else user = User.new user.apply_omniauth(omniauth) logger.debug "=======================auth=============================" logger.debug session[:referrer_token] logger.debug "========================================================" if session[:referrer_token] publicity = Publicity.find_by_token(session[:referrer_token]) user.invited_by = publicity user.recruited_by = publicity end if user.save sign_in(user) unless session[:redirect_to] session[:referrer_token] = nil end redirect_to session[:redirect_to] || user_path(current_user, :subdomain => nil) #redirect_to session[:redirect_to] || campaigns_url(:tc => request.env['omniauth.params']['tc']) #tc is for AB testing else session[:omniauth] = omniauth.except('extra') redirect_to signup_path end end end def failure flash[:error] = "Please check your email and password and try again" redirect_to login_path end def destroy reset_session redirect_to root_path end def signup # end private def redirect_to_profile_if_logged_in redirect_to user_path(current_user.permalink) if current_user end def resolve_layout case action_name when "new", "signup" "authentication" else "selfcontained" end end end I am adding my appplication_controller.rb too: class ApplicationController < ActionController::Base #Wrote by George for beta users -before_filter :require_beta_access before_filter :save_referrer_token protect_from_forgery helper_method :organization_admin?, :team_member?, :profile_url, :current_profile def set_headers # Set our headers here end def save_referrer_token #session.delete(:referrer_token) if params[:ref] publicity = Publicity.find_by_token(params[:ref]) logger.debug "========================================================" logger.debug current_profile.nil? logger.debug publicity.creator logger.debug current_profile logger.debug current_profile != publicity.creator session[:referrer_token] = params[:ref] if current_profile.nil? or publicity.creator != current_profile logger.debug session[:referrer_token] logger.debug "========================================================" end end def robots_txt robots = File.read(Rails.root + "public/robots.#{Rails.env}.txt") render :text => robots, :layout => false, :content_type => "text/plain" end def load_organization @organization = Organization.find_by_permalink(request.subdomain) raise ActiveRecord::RecordNotFound if @organization.nil? end def require_user unless current_user session[:redirect_to] = request.url redirect_to login_url(:host => request.domain) end end def require_beta_access if !current_user redirect_to root_url(:host => request.domain) elsif !current_user.beta_access? redirect_to new_beta_invitation_url(:host => request.domain) end end def require_organization_admin unless organization_admin? redirect_to root_url(:subdomain => @organization.permalink) end end def team_member? if current_user && @event.team_memberships.where(:user_id => current_user.id).count != 0 true end end def organization_admin? if current_user && current_user.beta_access? && @organization && @organization.memberships.where(:user_id => current_user.id, :role => 'admin').count != 0 true end end def profile_url(profile, opt = nil) if profile == current_user user_url(profile, :host => opt[:host]) elsif profile.is_a? BusinessProfile business_url(profile) elsif profile.is_a? NonprofitProfile nonprofit_url(profile) end end def set_current_profile(profile) session[:current_profile] = profile end def current_user @current_user ||= User.find_by_auth_token!(cookies[:auth_token]) if cookies[:auth_token] end def current_profile #if session session[:current_profile] || current_user #else # nil #end end IGIVEMORE_HTML5_OPTIOINS = { :style => 'z-index: 0;',:width => '290', :height => '200', :frameborder => '0', :url_params => {:wmode=>"opaque"} } def campaign_header_body(camp, opt = IGIVEMORE_HTML5_OPTIOINS) if camp.header_type == Campaign::HEADER_YOUTUBE youtube_html5(camp.header_url, opt).html_safe elsif camp.header_type == Campaign::HEADER_IMAGE "<img src=\"#{camp.header_url}\" width=\"#{opt[:width]}\" height=\"#{opt[:height]}\"/>'".html_safe else "Unsupported Type!!" end end def youtube_html5(url, opt) begin video = YouTubeIt::Client.new.video_by(url) video.embed_html5(opt).gsub(/http:\/\//,"https://") rescue => e "<div style='color:red; width:290px; height:100px; padding-top:100px'>Given Video URL has problem.</div>" end end end

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  • Reading input from a text file, omits the first and adds a nonsense value to the end?

    - by Greenhouse Gases
    Hi there When I input locations from a txt file I am getting a peculiar error where it seems to miss off the first entry, yet add a garbage entry to the end of the link list (it is designed to take the name, latitude and longitude for each location you will notice). I imagine this to be an issue with where it starts collecting the inputs and where it stops but I cant find the error!! It reads the first line correctly but then skips to the next before adding it because during testing for the bug it had no record of the first location Lisbon though whilst stepping into the method call it was reading it. Very bizarre but hopefully someone knows the issue. Here is firstly my header file: #include <string> struct locationNode { char nodeCityName [35]; double nodeLati; double nodeLongi; locationNode* Next; void CorrectCase() // Correct upper and lower case letters of input { int MAX_SIZE = 35; int firstLetVal = this->nodeCityName[0], letVal; int n = 1; // variable for name index from second letter onwards if((this->nodeCityName[0] >90) && (this->nodeCityName[0] < 123)) // First letter is lower case { firstLetVal = firstLetVal - 32; // Capitalise first letter this->nodeCityName[0] = firstLetVal; } while(n <= MAX_SIZE - 1) { if((this->nodeCityName[n] >= 65) && (this->nodeCityName[n] <= 90)) { letVal = this->nodeCityName[n] + 32; this->nodeCityName[n] = letVal; } n++; } //cityNameInput = this->nodeCityName; } }; class Locations { private: int size; public: Locations(){ }; // constructor for the class locationNode* Head; //int Add(locationNode* Item); }; And here is the file containing main: // U08221.cpp : main project file. #include "stdafx.h" #include "Locations.h" #include <iostream> #include <string> #include <fstream> using namespace std; int n = 0,x, locationCount = 0, MAX_SIZE = 35; string cityNameInput; char targetCity[35]; bool acceptedInput = false, userInputReq = true, match = false, nodeExists = false;// note: addLocation(), set to true to enable user input as opposed to txt file locationNode *start_ptr = NULL; // pointer to first entry in the list locationNode *temp, *temp2; // Part is a pointer to a new locationNode we can assign changing value followed by a call to Add locationNode *seek, *bridge; void setElementsNull(char cityParam[]) { int y=0, count =0; while(cityParam[y] != NULL) { y++; } while(y < MAX_SIZE) { cityParam[y] = NULL; y++; } } void addLocation() { temp = new locationNode; // declare the space for a pointer item and assign a temporary pointer to it if(!userInputReq) // bool that determines whether user input is required in adding the node to the list { cout << endl << "Enter the name of the location: "; cin >> temp->nodeCityName; temp->CorrectCase(); setElementsNull(temp->nodeCityName); cout << endl << "Please enter the latitude value for this location: "; cin >> temp->nodeLati; cout << endl << "Please enter the longitude value for this location: "; cin >> temp->nodeLongi; cout << endl; } temp->Next = NULL; //set to NULL as when one is added it is currently the last in the list and so can not point to the next if(start_ptr == NULL){ // if list is currently empty, start_ptr will point to this node start_ptr = temp; } else { temp2 = start_ptr; // We know this is not NULL - list not empty! while (temp2->Next != NULL) { temp2 = temp2->Next; // Move to next link in chain until reach end of list } temp2->Next = temp; } ++locationCount; // increment counter for number of records in list if(!userInputReq){ cout << "Location sucessfully added to the database! There are " << locationCount << " location(s) stored" << endl; } } void populateList(){ ifstream inputFile; inputFile.open ("locations.txt", ios::in); userInputReq = true; temp = new locationNode; // declare the space for a pointer item and assign a temporary pointer to it do { inputFile.get(temp->nodeCityName, 35, ' '); setElementsNull(temp->nodeCityName); inputFile >> temp->nodeLati; inputFile >> temp->nodeLongi; setElementsNull(temp->nodeCityName); if(temp->nodeCityName[0] == 10) //remove linefeed from input { for(int i = 0; temp->nodeCityName[i] != NULL; i++) { temp->nodeCityName[i] = temp->nodeCityName[i + 1]; } } addLocation(); } while(!inputFile.eof()); userInputReq = false; cout << "Successful!" << endl << "List contains: " << locationCount << " entries" << endl; cout << endl; inputFile.close(); } bool nodeExistTest(char targetCity[]) // see if entry is present in the database { match = false; seek = start_ptr; int letters = 0, letters2 = 0, x = 0, y = 0; while(targetCity[y] != NULL) { letters2++; y++; } while(x <= locationCount) // locationCount is number of entries currently in list { y=0, letters = 0; while(seek->nodeCityName[y] != NULL) // count letters in the current name { letters++; y++; } if(letters == letters2) // same amount of letters in the name { y = 0; while(y <= letters) // compare each letter against one another { if(targetCity[y] == seek->nodeCityName[y]) { match = true; y++; } else { match = false; y = letters + 1; // no match, terminate comparison } } } if(match) { x = locationCount + 1; //found match so terminate loop } else{ if(seek->Next != NULL) { bridge = seek; seek = seek->Next; x++; } else { x = locationCount + 1; // end of list so terminate loop } } } return match; } void deleteRecord() // complete this { int junction = 0; locationNode *place; cout << "Enter the name of the city you wish to remove" << endl; cin >> targetCity; setElementsNull(targetCity); if(nodeExistTest(targetCity)) //if this node does exist { if(seek == start_ptr) // if it is the first in the list { junction = 1; } if(seek != start_ptr && seek->Next == NULL) // if it is last in the list { junction = 2; } switch(junction) // will alter list accordingly dependant on where the searched for link is { case 1: start_ptr = start_ptr->Next; delete seek; --locationCount; break; case 2: place = seek; seek = bridge; delete place; --locationCount; break; default: bridge->Next = seek->Next; delete seek; --locationCount; break; } } else { cout << targetCity << "That entry does not currently exist" << endl << endl << endl; } } void searchDatabase() { char choice; cout << "Enter search term..." << endl; cin >> targetCity; if(nodeExistTest(targetCity)) { cout << "Entry: " << endl << endl; } else { cout << "Sorry, that city is not currently present in the list." << endl << "Would you like to add this city now Y/N?" << endl; cin >> choice; /*while(choice != ('Y' || 'N')) { cout << "Please enter a valid choice..." << endl; cin >> choice; }*/ switch(choice) { case 'Y': addLocation(); break; case 'N': break; default : cout << "Invalid choice" << endl; break; } } } void printDatabase() { temp = start_ptr; // set temp to the start of the list do { if (temp == NULL) { cout << "You have reached the end of the database" << endl; } else { // Display details for what temp points to at that stage cout << "Location : " << temp->nodeCityName << endl; cout << "Latitude : " << temp->nodeLati << endl; cout << "Longitude : " << temp->nodeLongi << endl; cout << endl; // Move on to next locationNode if one exists temp = temp->Next; } } while (temp != NULL); } void nameValidation(string name) { n = 0; // start from first letter x = name.size(); while(!acceptedInput) { if((name[n] >= 65) && (name[n] <= 122)) // is in the range of letters { while(n <= x - 1) { while((name[n] >=91) && (name[n] <=97)) // ERROR!! { cout << "Please enter a valid city name" << endl; cin >> name; } n++; } } else { cout << "Please enter a valid city name" << endl; cin >> name; } if(n <= x - 1) { acceptedInput = true; } } cityNameInput = name; } int main(array<System::String ^> ^args) { //main contains test calls to functions at present cout << "Populating list..."; populateList(); printDatabase(); deleteRecord(); printDatabase(); cin >> cityNameInput; } The text file contains this (ignore the names, they are just for testing!!): Lisbon 45 47 Fattah 45 47 Darius 42 49 Peter 45 27 Sarah 85 97 Michelle 45 47 John 25 67 Colin 35 87 Shiron 40 57 George 34 45 Sean 22 33 The output omits Lisbon, but adds on a garbage entry with nonsense values. Any ideas why? Thank you in advance.

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