SQL server 2008 R2 installation error
- by Sonia
I have a windows 7,32 bit laptop. I am the administrator with all permissions.
when I click on the SQL server 2008R2 set up file,it says :
"SQL server set up has encountered the following error:Failed to retreive data for this request" click on OK.
I have uninstalled all the components of SQL from control panel. I used Windows installer clean up to remove the files(which I must have not done ),but still no go.
The summary.txt log says:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): 847168662
Exit facility code: 638
Exit error code: 50326
Exit message: Failed to retrieve data for this request.
Start time: 2012-05-25 14:59:15
End time: 2012-05-25 15:00:09
Requested action: RunRules
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20120525_145905\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.0.5500.0%26EvtType%3d0xEF814B06%400x92D13C14
Machine Properties:
Machine name: EWAN-PC
Machine processor count: 4
OS version: Windows Vista
OS service pack: Service Pack 1
OS region: Australia
OS language: English (United States)
OS architecture: x86
Process architecture: 32 Bit
OS clustered: No
Package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: c:\385030d65c6ff61fb9\x86\setup\
Installation edition: EXPRESS
User Input Settings:
ACTION: RunRules
CONFIGURATIONFILE:
FEATURES:
HELP: False
INDICATEPROGRESS: False
INSTANCENAME:
QUIET: False
QUIETSIMPLE: False
RULES: GLOBALRULES,SqlUnsupportedProductBlocker,PerfMonCounterNotCorruptedCheck,Bids2005InstalledCheck,BlockInstallSxS,AclPermissionsFacet,FacetDomainControllerCheck,SSMS_IsInternetConnected,FacetWOW64PlatformCheck,FacetPowerShellCheck
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20120525_145905\ConfigurationFile.ini
Detailed results:
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: The rule result report file is not available.
Exception summary:
The following is an exception stack listing the exceptions in outermost to innermost order
Inner exceptions are being indented
Exception type: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
Message:
Failed to retrieve data for this request.
Data:
HelpLink.ProdName = Microsoft SQL Server
HelpLink.BaseHelpUrl = http://go.microsoft.com/fwlink
HelpLink.LinkId = 20476
DisableWatson = true
Stack:
at Microsoft.SqlServer.Setup.Chainer.Workflow.PendingActions.InvokeActions(WorkflowObject metaDb, TextWriter loggingStream)
at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionEngine.RunActionQueue()
at Microsoft.SqlServer.Setup.Chainer.Workflow.Workflow.RunWorkflow(HandleInternalException exceptionHandler)
at Microsoft.SqlServer.Chainer.Setup.Setup.RunRequestedWorkflow()
at Microsoft.SqlServer.Chainer.Setup.Setup.Run()
at Microsoft.SqlServer.Chainer.Setup.Setup.Start()
at Microsoft.SqlServer.Chainer.Setup.Setup.Main()
Inner exception type: Microsoft.SqlServer.Configuration.Sco.ScoException
Message:
Attempted to perform an unauthorized operation.
Data:
WatsonData = HKEY_LOCAL_MACHINE@SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft SQL Server 10
Stack:
at Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
at Microsoft.SqlServer.Configuration.Sco.SqlRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
at Microsoft.SqlServer.Discovery.RegistryKeyExistsPropertyValueProvider.GetPropertyValue(Object[] context)
at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetPropertyValueFromProvider(IPropertyValueProvider propertyValueProvider, String machineName, Object[] context)
at Microsoft.SqlServer.Discovery.ObjectInstanceSettings.IsObjectFound(String machineName, String idFilter)
at Microsoft.SqlServer.Discovery.Product.FilterObjectSet(ArrayList objects, String idFilter)
at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req, Object ci)
at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
Inner exception type: System.UnauthorizedAccessException
Message:
Attempted to perform an unauthorized operation.
Stack:
at Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
Ineed to install SQL server 2008 R2 for one of the company softwares to work. Any immediate help will be greatly appreciated.
Thanks
Sonia