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• Iron Speed Designer 7.0 - the great gets greater!

  - by GGBlogger

  For Immediate Release Iron Speed, Inc. Kelly Fisher +1 (408) 228-3436 [email protected] http://www.ironspeed.com       Iron Speed Version 7.0 Generates SharePoint Applications New! Support for Microsoft SharePoint speeds application generation and deployment   San Jose, CA – June 8, 2010. Software development tools-maker Iron Speed, Inc. released Iron Speed Designer Version 7.0, the latest version of its popular Web 2.0 application generator. Iron Speed Designer generates rich, interactive database and reporting applications for .NET, Microsoft SharePoint and the Cloud.    In addition to .NET applications, Iron Speed Designer V7.0 generates database-driven SharePoint applications. The ability to quickly create database-driven applications for SharePoint eliminates a lot of work, helping IT departments generate productivity-enhancing applications in just a few hours.  Generated applications include integrated SharePoint application security and use SharePoint master pages.    “It’s virtually impossible to build database-driven application in SharePoint by hand. Iron Speed Designer V7.0 not only makes this possible, the tool makes it easy.” – Razi Mohiuddin, President, Iron Speed, Inc.     Integrated SharePoint application security Generated applications include integrated SharePoint application security. SharePoint sites and their groups are used to retrieve security roles. Iron Speed Designer validates the user against a Microsoft SharePoint server on your network by retrieving the logged in user’s credentials from the SharePoint Context.    “The Iron Speed Designer generated application integrates seamlessly with SharePoint security, removing the hassle of designing, testing and approving your own security layer.” -Michael Landi, Solutions Architect, Light Speed Solutions     SharePoint Solution Packages Iron Speed Designer V7.0 creates SharePoint Solution Packages (WSPs) for easy application deployment. Using the Deployment Wizard, a single application WSP is created and can be deployed to your SharePoint server.   “Iron Speed Designer is the first product on the market that allows easy and painless deployment of database-driven .NET web applications inside the SharePoint environment.” -Bryan Patrick, Developer, Pseudo Consulting     SharePoint master pages and themes In V7.0, generated applications use SharePoint master pages and contain the same content as other SharePoint pages. Generated applications use the current SharePoint color scheme and display standard SharePoint navigation controls on each page.   “Iron Speed Designer preserves the look and feel of the SharePoint environment in deployed database applications without additional hand-coding.” -Kirill Dmitriev, Software Developer, Iron Speed, Inc.     Iron Speed Designer Version 7.0 System Requirements Iron Speed Designer Version 7.0 runs on Microsoft Windows 7, Windows Vista, Windows XP, and Windows Server 2003 and 2008. It generates .NET Web applications for Microsoft SQL Server, Oracle, Microsoft Access and MySQL. These applications may be deployed on any machine running the .NET Framework. Iron Speed Designer supports Microsoft SharePoint 2007 and Windows SharePoint Services (WSS3). Find complete information about Iron Speed Designer Version 7.0 at www.ironspeed.com.     About Iron Speed, Inc. Iron Speed is the leader in enterprise-class application generation. Our software development tools generate database and reporting applications in significantly less time and cost than hand-coding. Our flagship product, Iron Speed Designer, is the fastest way to deliver applications for the Microsoft .NET and software-as-a-service cloud computing environments.   With products built on decades of experience in enterprise application development and large-scale e-commerce systems, Iron Speed products eliminate the need for developers to choose between "full featured" and "on schedule."   Founded in 1999, Iron Speed is well funded with a capital base of over $20M and strategic investors that include Arrow Electronics and Avnet, as well as executives from AMD, Excelan, Onsale, and Oracle. The company is based in San Jose, Calif., and is located online at www.ironspeed.com.

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• Vitality of Product Information Management Showcased at OpenWorld 2012

  - by Mala Narasimharajan

   By Sachin Patel Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data. We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data. Enabling Trusted Enterprise Product Data with Oracle Fusion Product HubTuesday, October 2nd 11:45 am, Moscone West 2022 Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024 Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience. Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003 This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations. Have a great OpenWorld and see you soon!!

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• Employee Info Starter Kit: Project Mission

  - by Mohammad Ashraful Alam

  Employee Info Starter Kit is an open source ASP.NET project template that is intended to address different types of real world challenges faced by web application developers when performing common CRUD operations. Using a single database table ‘Employee’, it illustrates how to utilize Microsoft ASP.NET 4.0, Entity Framework 4.0 and Visual Studio 2010 effectively in that context. Employee Info Starter Kit is highly influenced by the concept ‘Pareto Principle’ or 80-20 rule. where it is targeted to enable a web developer to gain 80% productivity with 20% of effort with respect to learning curve and production. User Stories The user end functionalities of this starter kit are pretty simple and straight forward that are focused in to perform CRUD operation on employee records as described below. Creating a new employee record Read existing employee record Update an existing employee record Delete existing employee records Key Technology Areas ASP.NET 4.0 Entity Framework 4.0 T-4 Template Visual Studio 2010 Architectural Objective There is no universal architecture which can be considered as the best for all sorts of applications around the world. Based on requirements, constraints, environment, application architecture can differ from one to another. Trade-off factors are one of the important considerations while deciding a particular architectural solution. Employee Info Starter Kit is highly influenced by the concept ‘Pareto Principle’ or 80-20 rule, where it is targeted to enable a web developer to gain 80% productivity with 20% of effort with respect to learning curve and production. “Productivity” as the architectural objective typically also includes other trade-off factors as well as, such as testability, flexibility, performance etc. Fortunately Microsoft .NET Framework 4.0 and Visual Studio 2010 includes lots of great features that have been implemented cleverly in this project to reduce these trade-off factors in the minimum level. Why Employee Info Starter Kit is Not a Framework? Application frameworks are really great for productivity, some of which are really unavoidable in this modern age. However relying too many frameworks may overkill a project, as frameworks are typically designed to serve wide range of different usage and are less customizable or editable. On the other hand having implementation patterns can be useful for developers, as it enables them to adjust application on demand. Employee Info Starter Kit provides hundreds of “connected” snippets and implementation patterns to demonstrate problem solutions in actual production environment. It also includes Visual Studio T-4 templates that generate thousands lines of data access and business logic layer repetitive codes in literally few seconds on the fly, which are fully mock testable due to language support for partial methods and latest support for mock testing in Entity Framework. Why Employee Info Starter Kit is Different than Other Open-source Web Applications? Software development is one of the rapid growing industries around the globe, where the technology is being updated very frequently to adapt greater challenges over time. There are literally thousands of community web sites, blogs and forums that are dedicated to provide support to adapt new technologies. While some are really great to enable learning new technologies quickly, in most cases they are either too “simple and brief” to be used in real world scenarios or too “complex and detailed” which are typically focused to achieve a product goal (such as CMS, e-Commerce etc) from "end user" perspective and have a long duration learning curve with respect to the corresponding technology. Employee Info Starter Kit, as a web project, is basically "developer" oriented which actually considers a hybrid approach as “simple and detailed”, where a simple domain has been considered to intentionally illustrate most of the architectural and implementation challenges faced by web application developers so that anyone can dive into deep into the corresponding new technology or concept quickly. Roadmap Since its first release by 2008 in MSDN Code Gallery, Employee Info Starter Kit gained a huge popularity in ASP.NET community and had 1, 50,000+ downloads afterwards. Being encouraged with this great response, we have a strong commitment for the community to provide support for it with respect to latest technologies continuously. Currently hosted in Codeplex, this community driven project is planned to have a wide range of individual editions, each of which will be focused on a selected application architecture, framework or platform, such as ASP.NET Webform, ASP.NET Dynamic Data, ASP.NET MVC, jQuery Ajax (RIA), Silverlight (RIA), Azure Service Platform (Cloud), Visual Studio Automated Test etc. See here for full list of current and future editions.

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• Unleash the Power of Cryptography on SPARC T4

  - by B.Koch

  by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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• 9 Ways Facebook Monetization Could Change Your Marketing

  - by Mike Stiles

  Think Facebook monetization isn’t a head game? Imagine creating something so functional, fun and addictive you literally amass about 1/7th of the planet’s population as an audience. You have 1 billion users that use it at least once a month. But analysts and marketers look at what you’ve done and say, “eh…not good enough.” What if you had a TV show that garnered 1/7 of Earth’s population as an audience? How much would a spot cost? And how fast would marketers write that check, even without the targeting and engagement analytics Facebook offers? Having already changed the marketing landscape forever, if you’re Facebook’s creator, you’d have to be scratching your head and asking, “Wow, what more does a product need to do?” Facebook’s been busy answering that very question with products and betas that will likely directly affect your brand’s strategy. Item 1: Users can send physical gifts to friends through Facebook based on suggestions from user data. A giant step toward the potential power of social commerce. Item 2: Users can pay $7 to promote posts for higher visibility. Individual users, not just marketers, are being leveraged as a revenue stream. Not impressive enough? There’s also the potential Craigslist killer Facebook Marketplace. Item 3: Mobile ads. 600 million+ access Facebook on smartphones. According to the company, half of the $1 million a day generated by Sponsored Stories as of late June was coming from mobile. Ads in News Feeds seen on mobile had click-through rates 23x higher than on desktop News Feeds or the right side panel. Item 4: App developers can buy install ads that show up in mobile News Feeds so reliance on discovery in app stores is reduced. Item 5: Want your posts seen by people who never liked your Page? A test began in August where you could appear in non-fans’ News Feeds on both web and mobile. Item 6: How about an ability to use Facebook data to buy ads outside of Facebook? A mobile ad network is being tested to get your targeted messages on non-Facebook apps and sites surfaced on devices. Item 7: Facebook Collections, Facebook’s answer to Pinterest. Users can gather images of desired products and click through to the retailer to buy. Keep focusing on your imagery. Item 8: Facebook Offers, Facebook’s answer to the Groupons and Living Socials of the world. You can send deals to your fans’ News Feeds. Item 9: Facebook Exchange lets you track what fans do on Facebook and across the entire Web. Could lead to a Facebook ad network leveraging Facebook users and data but not limiting exposure to the Facebook platform. Marketers are seeing increasing value in Facebook (and Twitter for that matter).  But as social grows and adjusts, will marketing budgets aimed in that direction grow and adjust accordingly, and within a reasonable time frame? @mikestilesPhoto Christie Merrill/stock.xchng

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• Would using a self-signed SSL certificate be appropriate in this scenario?

  - by Kevin Y

  Now I realize this topic has been discussed in a few questions before (specifically this one), but I'm still a little confused about the implications of using a self-signed certificate, and how I would be affected by doing so in this case. After reading various sources, I'm still a little confused about the exact details of using one. The biggest problem with a self-signed certificate, is a man-in-the-middle attack. Even if you are 100% sure that you are on the correct website and you completely trust the site (your email server for example), you could have someone intercept the connection and present you with their own self-signed certificate. You would think that you are using a secure connection with your email server but you are really using a secure connection to an attacker's email server. – SSL Shopper So somebody could switch out my self-signed certificate with their own, and I wouldn't be able to detect it? The way this site phrases it, it makes it sound worse to install a self-signed certificate than to leave your site without a certificate at all. Self-signed certificates cannot (by nature) be revoked, which may allow an attacker who has already gained access to monitor and inject data into a connection to spoof an identity if a private key has been compromised. CAs on the other hand have the ability to revoke a compromised certificate if alerted, which prevents its further use. - Wikipedia Does this mean that the only way someone could switch out their own certificate for mine is for them to find out the private key? I suppose this is more secure, but I'm still slightly confused about what exactly results from using a self-signed certificate. Is the only issue that obnoxious security warning that pops up in your browser when directed to the site, or is there more to it? Now in my case, I want to add the an SSL certificate to a minuscule Wordpress blog I run that I don't expect anyone else will read anytime soon; I mainly started it to get into the habit of blogging, and to learn more about the process of administrating a site (ex. what to do in situations like this one). Whenever I go to the login page and there's an HTTP:// instead of HTTPS://, I cringe a little. Submitting my password feels like I'm shouting my password out loud with hundreds of people listening. I don't plan on adding any other authors to the site, so I am the only person who would ever need to login. This isn't a site I'm trying to get page views from, or one that handles e-commerce or any sensitive info like that, simply my username and password to login with. One of the concerns (that I've gathered so far) of a self-signed certificate is that non-technical users might be scared by the security warning, but this would not be an issue in my case. TL;DR: If scaring visitors away isn't a concern (which it isn't in my case), is it acceptable to use a self-signed certificate for the purpose of encrypting my Wordpress blog's password, or are there added security issues I should be aware of? Essentially, I'm wondering whether adding a self-signed certificate will be safer than leaving my login page the way it is now, or if it adds the potential for more security breaches than leaving it sans-SSL.

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• Siebel CRM: Alive and Jamming at OpenWorld

  - by Tony Berk

  Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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• Welcome to the Oracle Retail International Blog

  - by sarah.taylor(at)oracle.com

  Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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• 2013 Predictions for Retail

  - by David Dorf

  Its that time of year to roll out the predictions for next year.  I can't say I've really nailed it in the past, but feel free to look back at my 2012, 2011, and 2010 predictions.  I'm not expecting anything earth-shattering this year; just continued maturation of several technologies that are finally taking hold. 1. Next day delivery -- Amazon finally decided it wasn't worth fighting state taxes and instead decided to place distribution centers everywhere so they can potentially offer next-day deliveries.  Not to be outdone, Walmart is looking to leverage its huge physical presence to offer the same.  Clubs like ShopRunner are pushing delivery barriers as well, so the norm is shifting to free shipping in a few days or relatively cheap shipping overnight.  Retailers need be thinking about how to ship from physical stores. 2. Bring your own device -- Earlier this year Intuit bought AisleBuyer, a mobile self-checkout start-up, at least somewhat validating the BYOD approach.  Grocery stores, especially in Europe, have been supporting in-aisle self-scanning for a while and I'm betting it will find a home in certain verticals in the US too.  There's also the BYOD concept for employees.  Some retailers are considering issuing mobile devices at hiring along side the shirt and name-tag.  Employees become responsible for the hardware until they leave. 3. TV shopping -- Will Apple finally release a TV product in 2013?  Who knows?  But the industry isn't standing still. Companies like QVC and HSN are already successfully combining the TV and online experiences for shopping.  Comcast is partnering with Tivo to allow viewers to interact with ads with Paypal handing payment.  This will be a slow maturation, but expect TVs to get smarter and eventually become a new selling channel (pun intended) for retailers. 4. Privacy backlash -- It only takes one big incident to stir the public, and I'm betting we have one in 2013.  Facebook, Google, or Apple will test the boundaries of what the public is willing to accept.  It could involve a retailer using geo-location technology, or possibly video analytics.  And as is always the case, the offender will apologize, temporarily remove the technology, and wait 2-3 years for it to be generally accepted.  Privacy is a moving target. 5. More NFC -- I've come to the conclusion that adoption of any banking technology is going to be slow.  It was slow for credit cards, ATMs, and online billpay so why should it be any different for NFC?  Maybe, just maybe the iPhone 5S will have an NFC chip, but we're not going to see mainstream uptake for years.  Next year we'll continue to see incremental improvements from Isis, Google, and Paypal and a plethora of new startups, but don't toss your magstripe cards just yet. 6. In-store location -- The technologies for tracking people inside stores is really improving.  Retailers can track people using video cameras, infrared, and by the WiFi radios in mobile phones.  We're getting closer to the point where accuracy could be a shelf-facing, which will help retailers understand how people shop, where they spend time, and what displays attract them.  Expect CPG companies to get involved and partner with retailers, since the data benefits both parties.  Consumers will benefit by being directed right to the products they seek.  (In 2013 ARTS is forming a workteam to develop new standards in this area.) 7. M&A -- Looking back at 2012 there were some really big deals involving IBM, Oracle, JDA, and NCR and I expect that trend will likely continue as vendors add assets to bolster their portfolios.  Many retailers are due for an IT transformation to support anywhere, anytime shoppers, and one-stop-vendors can minimize complexity and costs. Predictions from other sources: Independent Retailer Stores Magazine IDC Insights Mobile Commerce Daily

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• Get the Picture: Pinterest for Marketers

  - by Mike Stiles

  When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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• Microsoft Build 2012 Day 1 Keynote Summary

  - by Tim Murphy

  So I have finally dried the tears after watching the Keynote for Build 2012.  This wasn’t because it was an emotional presentation, but because for the second year I missed the goodies.  Each on site attendee got a Surface RT, a Lumia 920 and a voucher for 100GB of SkyDrive storage. The event was opened with the announcement that in the three days since the launch of Windows 8 over 4 million upgrades have been sold.  I don’t care who you are that is an impressive stat.  Ballmer then spent a fair amount of time remaking the case for the Windows and Windows Phone platforms similar to what we have heard over the last to launch events. There were some cool, but non-essential demos.  The one that was the most fun was the Perceptive Pixel 82” slate device.  At first glance I wondered why I would ever want such a device, but then Ballmer explained it’s possible use for schools and boardrooms.  The actually made sense. Then things got strange.  Steve started explaining features that developers could leverage.  Usually this type of information is left to the product leads.  He focused on the integration with the Charms features such as Search and Share. Steve “Guggs” Guggenheim showed off an app that would appeal to my kids from Disney called “Agent P” which is base on Phineas and Ferb.  Then he got to the meat of the presentation.  We found out that you could add a tile that can be used to sell ad space.  In the same vein we also found out that you could use Microsoft’s, Paypal’s or any commerce engine of your own creation or choosing. For those who are interested in sports and especially developing sports apps you would have found the small presentation from Michael Bayle of ESPN.  He introduced the ESPN app which has tons of features.  For the developers in the crowd he also mentioned that ESPN has an API available at developer.espn.com. During the launch events we were told apps were coming.  In this presentation we were actually shown a scrolling list of logos and told about a couple of them.  Ballmer mentioned specifically Twitter, SAP and DropBox.  These are impressive names that were just a couple of the list impressive names. Steve Ballmer addressed the question of why you should develop for the Windows 8 platform.  He feels that Microsoft has the best commercial terms for developers, a better way to build apps than other platforms and a variety of form factors.  His key point though was the available volume of customers given the current Windows install base and assuming even a flat growth of the platform.  This he backed with a promise that Microsoft is going to do better at marketing and you won’t be able to avoid the ads that they are bringing out. The last section of the key note was present by Kevin Gallo from the Windows Phone team.  This was the real reason I tuned into the webcast.  He impressed upon those watching that the strength of developing for the Microsoft platform is the common programming model that now exist.  While there are difference between form factor implementations you can leverage code across them. He claimed that 90% of developer requests for Windows Phone 8 had been implemented.  These include: More controls with better performance Better live tiles including lock screen integration Speech support in custom apps Easier submission to the market place App camera integration VOIP and chat support Bluetooth and NFC support Native C++ development Direct 3D development   The quote from Kevin that stood out for me was that “Take your Dramamine and buckle your seatbelt type of games are coming to Windows Phone 8”.  He back this up by displaying a list of game development frameworks and then having Unity come out and do a demo. Ok, almost done … The last two things of note for me were the announcement that the SDK is immediately available at dev.windowsphone.com and that they were reducing the cost of an individual developer account to $8 for the next 8 days. Let the development commence. del.icio.us Tags: Build 2012,Windows 8,Windows Phone 8,Windows Phone

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• WebCenter Customer Spotlight: Textron Inc.

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Textron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. The implementation enables Textron’s subsidiaries to adjust more quickly to customer demands,  reduced Website management cost & time to update content on a Website while allowing to integrate its Website updates more closely with social media and mobile platforms. Company OverviewTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Business ChallengesWith numerous subsidiaries and more than 50 public Websites, Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Solution DeployedTextron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. Specifically, Textron: Used Oracle WebCenter Sites to integrate Web experience management capabilities for all Textron brands, including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen Developed Website templates to enable marketing and communications professionals to easily make updates to their Websites, without having to work with IT Reduced Website management costs, as it costs more for IT to coordinate Website updates as opposed to marketing and communications Enabled IT to concentrate on other activities to enhance overall operations for Textron, such as project workflows Acquired a platform that enables marketing teams to integrate their Websites with social media and mobile platforms, allowing subsidiaries to make updates and contact customers anytime and everywhere—including through tablets and smartphones Reduced the time it takes to update content on a Website, including press releases, by enabling communications professionals to make updates directly Developed more appealing visual designs for Websites to help enhance customer purchase Business ResultsThe implementation enabled Textron’s subsidiaries to adjust more quickly to customer demands and Textron’s IT staff to concentrate on other processes, such as writing code and developing new workflows, enabling them to enhance company processes. In addition, Textron can use Oracle WebCenter Sites to integrate its Website updates more closely with social media and mobile platforms, enabling marketing and communications teams to make updates anytime and everywhere. The initiative has enabled Textron to save money by freeing IT up to work on more important tasks, instituting new e-commerce and mobile initiatives to better engage customers, and by ensuring efficient Website management processes to quickly adjust to customer demands.  “We considered a number of products, but chose Oracle WebCenter Sites because it provides the best user interface. We reviewed customer references and analyst reports, and Oracle WebCenter Sites was consistently at the top of the list,” Brad Hof, Manager, Advanced Business Solutions and Web Communications, Textron Inc. Additional Information Tectron Inc. Customer Snapshot Oracle WebCenter Sites

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• Gartner PCC: A Shovel & Some Ah-Ha's

  - by kellsey.ruppel

  When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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• Managing Social Relationships for the Enterprise – Part 2

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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• What is the best practice, point of view of well experienced developers

  - by Damien MIRAS

  My manager pushes me to use his self defined best practices. All of these practices are based on is own assumptions. I disagree with them and I would like to have some feedback of well experienced people about these practices. I would prefer answers from people involved in the maintenance of huge products and people whom have maintained the product for years. Developers with 15+ years of experience are preferred because my manager has that much experience himself. I have 7 years of experience. Here are the practices he wants me to use: never extends classes, use composition and interface instead because extending classes are unmaintainable and difficult to debug. What I think about that Extend when needed, respect "Liskov's Substitution Principle" and you'll never be stuck with a problem, but prefer composition and decoration. I don't know any serious project which has banned inheriting, sometimes it's impossible to not use that, i.e. in a UI framework. Design patterns are just unusable. In PHP, for simple use cases (for example a user needs a web interface to view a database table), his "best practice" is: copy some random php code wich we own, paste and modify it, put html and php code in same file, never use classes in PHP, it doesn't work well for small jobs, and in fact it doesn't work well at all, there is no good tool to work with. Copy & paste PHP code is good practice for maintenance because scripts are independent, if you have a bug somewhere you can fix it without side effects. What I think about that: NEVER EVER COPY code or do it because you have five minutes to deliver something, you will do some refactoring after that. Copy & paste code is a beginners error, if you have errors you'll have the error everywhere any time you have pasted it's a nightmare to maintain. If you repsect the "Open Close Principle" you'll rarely get edge effects, use unit test if you are afraid of that. For small jobs in PHP use at least something you get or write the HTML separately from the PHP code and reuse it any time you need it. Classes in PHP are mature, not as mature as other languages like python or java, but they are usable. There is tools to work with classes in PHP like Zend Studio that work very well. The use of classes or not depends not on the language you use but the programming paradigm you have choosen. I'm a OOP developer, I use PHP5, why do I have to shoot myself in the foot? When you find a simple bug in the code, and you can fix it simply, if you are not working on the code where you have found it, never fix it, even if it takes 5 seconds. He says to me his "best practices" are driven by the fact that he has a lot of experience in maintaining software in production (14 years) and he now knows what works and what doesn't work, what the community says is a fad, and the people advocating such principles as never copy & paste code, are not evolved in maintaining applications. What I think about that: If you find a bug fix it if you can do it quickly inform the people who've touched that code before, check if you have not introduced a new bug, ideally add a unit test for it. I currently work on a web commerce project, which serves 15k unique users per day. The code base has to be maintained and has been maintained this way since 2005. Ideally you include a short description of your position and experience in terms of years effectively maintaining an application which has been in production for real.

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• Big Data – ClustrixDB – Extreme Scale SQL Database with Real-time Analytics, Releases Software Download – NewSQL

  - by Pinal Dave

  There are so many things to learn and there is so little time we all have. As we have little time we need to be selective to learn whatever we learn. I believe I know quite a lot of things in SQL but I still do not know what is around SQL. I have started to learn about NewSQL recently. If you wonder what is NewSQL I encourage all of you to read my blog post about NewSQL over here Big Data – Buzz Words: What is NewSQL – Day 10 of 21. NewSQL databases are quickly becoming popular – providing the scale of NoSQL with the SQL features and transactions. As a part of learning NewSQL database, I have recently started to learn about ClustrixDB. ClustrixDB has been the most mature NewSQL database used by some of the largest internet sites in the world for over 3 years, with extensive SQL support. In addition to scale, it provides fast real-time analytics by bringing massively parallel processing (MPP), available only in warehousing databases, to the transactional database. The reason I am more intrigued about learning ClustrixDB is their recent announcement on Oct 31. ClustrixDB was only available as an appliance, but now with their software release on Oct 31, everyone can use it. It is now available as forever free for up to 12 cores with community support, and there is a 45 day trial for unlimited cluster sizes. With the forever free world, I am indeed interested in ClustrixDB now. I know that few of the leading eCommerce sites in the world uses them for their transactional database. Here are few of the details I have quickly noted for ClustrixDB. ClustrixDB allows user to: Scale by simply adding nodes to the cluster with a single command Run billions of transactions a day Run fast real-time analytics Achieve high-availability with recovery from node failure Manages itself Easily migrate from MySQL as it is nearly plug-and-play compatible, use MySQL drivers, tools and replication. While I was going through the documentation I realized that ClustrixDB also has extensive support for SQL features including complex queries involving joins on a dozen or more tables, aggregates, sorts, sub-queries. It also supports stored procedures, triggers, foreign keys, partitioned and temporary tables, and fully online schema changes. It is indeed a very matured product and SQL solution. Indeed Clusterix sound very promising solution, I decided to dig a bit deeper to understand who are current customers of the Clustrix as they exist in the industry for quite a few years. Their client list is indeed very interesting and here is my quick research about them. Twoo.com – Europe’s largest social discovery (dating) site runs 4.4 Billion Transactions a day with table sizes over a Terabyte, on a 168 core cluster. EngageBDR – Top 3 in the online advertising category uses ClustrixDB to serve 6.9 billion ads a day through real-time bidding platform. Their reports went from 4 hours to 15 seconds. NoMoreRack – Top 2 fastest growing e-commerce company in US used ClustrixDB for high availability and fast growth through Amazon cloud. MakeMyTrip – India’s leading travel site runs on ClustrixDB with two clusters running as multi-master in Chennai and Bangalore. Many enterprises such as AOL, CSC, Rakuten, Symantec use ClustrixDB when their applications need scale. I must accept that I am impressed with the information I have learned so far and now is the time to do some hand’s on experience with their product. I want to learn this technology so in future when it is about NewSQL, I know what I am talking about. Read more why Clustrix explains why you ClustrixDB might be the right database for you. Download ClustrixDB with me today and install it on your machine so in future when we discuss the technical aspects of it, we all are on the same page. The software can be downloaded here. Reference : Pinal Dave (http://blog.SQLAuthority.com)Filed under: Big Data, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Clustrix

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• OpenWorld: Our (Road) Maps are Looking Good!

  - by Tony Berk

  Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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• Consumer Oriented Search In Oracle Endeca Information Discovery – Part 1

  - by Bob Zurek

  Information Discovery, a core capability of Oracle Endeca Information Discovery, enables business users to rapidly search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. One of the key capabilities, among many, that differentiate our solution from others in the Information Discovery market is our deep support for search across this growing amount of varied big data. Our method and approach is very different than classic simple keyword search that is found in may information discovery solutions. In this first part of a series on the topic of search, I will walk you through many of the key capabilities that go beyond the simple search box that you might experience in products where search was clearly an afterthought or attempt to catch up to our core capabilities in this area. Lets explore. The core data management solution of Oracle Endeca Information Discovery is the Endeca Server, a hybrid search-analytical database that his highly scalable and column-oriented in nature. We will talk in more technical detail about the capabilities of the Endeca Server in future blog posts as this post is intended to give you a feel for the deep search capabilities that are an integral part of the Endeca Server. The Endeca Server provides best-of-breed search features aw well as a new class of features that are the first to be designed around the requirement to bridge structured, semi-structured and unstructured big data. Some of the key features of search include type a heads, automatic alphanumeric spell corrections, positional search, Booleans, wildcarding, natural language, and category search and query classification dialogs. This is just a subset of the advanced search capabilities found in Oracle Endeca Information Discovery. Search is an important feature that makes it possible for business users to explore on the diverse data sets the Endeca Server can hold at any one time. The search capabilities in the Endeca server differ from other Information Discovery products with simple “search boxes” in the following ways: The Endeca Server Supports Exploratory Search.  Enterprise data frequently requires the user to explore content through an ad hoc dialog, with guidance that helps them succeed. This has implications for how to design search features. Traditional search doesn’t assume a dialog, and so it uses relevance ranking to get its best guess to the top of the results list. It calculates many relevance factors for each query, like word frequency, distance, and meaning, and then reduces those many factors to a single score based on a proprietary “black box” formula. But how can a business users, searching, act on the information that the document is say only 38.1% relevant? In contrast, exploratory search gives users the opportunity to clarify what is relevant to them through refinements and summaries. This approach has received consumer endorsement through popular ecommerce sites where guided navigation across a broad range of products has helped consumers better discover choices that meet their, sometimes undetermined requirements. This same model exists in Oracle Endeca Information Discovery. In fact, the Endeca Server powers many of the most popular e-commerce sites in the world. The Endeca Server Supports Cascading Relevance. Traditional approaches of search reduce many relevance weights to a single score. This means that if a result with a good title match gets a similar score to one with an exact phrase match, they’ll appear next to each other in a list. But a user can’t deduce from their score why each got it’s ranking, even though that information could be valuable. Oracle Endeca Information Discovery takes a different approach. The Endeca Server stratifies results by a primary relevance strategy, and then breaks ties within a strata by ordering them with a secondary strategy, and so on. Application managers get the explicit means to compose these strategies based on their knowledge of their own domain. This approach gives both business users and managers a deterministic way to set and understand relevance. Now that you have an understanding of two of the core search capabilities in Oracle Endeca Information Discovery, our next blog post on this topic will discuss more advanced features including set search, second-order relevance as well as an understanding of faceted search mechanisms that include queries and filters.  

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• Comparing Apples and Pairs

  - by Tony Davis

  A recent study, High Costs and Negative Value of Pair Programming, by Capers Jones, pulls no punches in its assessment of the costs-to- benefits ratio of pair programming, two programmers working together, at a single computer, rather than separately. He implies that pair programming is a method rushed into production on a wave of enthusiasm for Agile or Extreme Programming, without any real regard for its effectiveness. Despite admitting that his data represented a far from complete study of the economics of pair programming, his conclusions were stark: it was 2.5 times more expensive, resulted in a 15% drop in productivity, and offered no significant quality benefits. The author provides a more scientific analysis than Jon Evans’ Pair Programming Considered Harmful, but the theme is the same. In terms of upfront-coding costs, pair programming is surely more expensive. The claim of productivity loss is dubious and contested by other studies. The third claim, though, did surprise me. The author’s data suggests that if both the pair and the individual programmers employ static code analysis and testing, then there is no measurable difference in the resulting code quality, in terms of defects per function point. In other words, pair programming incurs a massive extra cost for no tangible return in investment. There were, inevitably, many criticisms of his data and his conclusions, a few of which are persuasive. Firstly, that the driver/observer model of pair programming, on which the study bases its findings, is far from the most effective. For example, many find Ping-Pong pairing, based on use of test-driven development, far more productive. Secondly, that it doesn’t distinguish between “expert” and “novice” pair programmers– that is, independently of other programming skills, how skilled was an individual at pair programming. Thirdly, that his measure of quality is too narrow. This point rings true, certainly at Red Gate, where developers don’t pair program all the time, but use the method in short bursts, while tackling a tricky problem and needing a fresh perspective on the best approach, or more in-depth knowledge in a particular domain. All of them argue that pair programming, and collective code ownership, offers significant rewards, if not in terms of immediate “bug reduction”, then in removing the likelihood of single points of failure, and improving the overall quality and longer-term adaptability/maintainability of the design. There is also a massive learning benefit for both participants. One developer told me how he once worked in the same team over consecutive summers, the first time with no pair programming and the second time pair-programming two-thirds of the time, and described the increased rate of learning the second time as “phenomenal”. There are a great many theories on how we should develop software (Scrum, XP, Lean, etc.), but woefully little scientific research in their effectiveness. For a group that spends so much time crunching other people’s data, I wonder if developers spend enough time crunching data about themselves. Capers Jones’ data may be incomplete, but should cause a pause for thought, especially for any large IT departments, supporting commerce and industry, who are considering pair programming. It certainly shouldn’t discourage teams from exploring new ways of developing software, as long as they also think about how to gather hard data to gauge their effectiveness.

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• 4 Key Ingredients for the Cloud

  - by Kellsey Ruppel

  It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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• Thinking Local, Regional and Global

  - by Apeksha Singh-Oracle

  The FIFA World Cup tournament is the biggest single-sport competition: it’s watched by about 1 billion people around the world. Every four years each national team’s manager is challenged to pull together a group players who ply their trade across the globe. For example, of the 23 members of Brazil’s national team, only four actually play for Brazilian teams, and the rest play in England, France, Germany, Spain, Italy and Ukraine. Each country’s national league, each team and each coach has a unique style. Getting all these “localized” players to work together successfully as one unit is no easy feat. In addition to $35 million in prize money, much is at stake – not least national pride and global bragging rights until the next World Cup in four years time. Achieving economic integration in the ASEAN region by 2015 is a bit like trying to create the next World Cup champion by 2018. The team comprises Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam. All have different languages, currencies, cultures and customs, rules and regulations. But if they can pull together as one unit, the opportunity is not only great for business and the economy, but it’s also a source of regional pride. BCG expects by 2020 the number of firms headquartered in Asia with revenue exceeding $1 billion will double to more than 5,000. Their trade in the region and with the world is forecast to increase to 37% of an estimated $37 trillion of global commerce by 2020 from 30% in 2010. Banks offering transactional banking services to the emerging market place need to prepare to repond to customer needs across the spectrum – MSMEs, SMEs, corporates and multi national corporations. Customers want innovative, differentiated, value added products and services that provide: • Pan regional operational independence while enabling single source of truth at a regional level • Regional connectivity and Cash & Liquidity  optimization • Enabling Consistent experience for their customers  by offering standardized products & services across all ASEAN countries • Multi-channel & self service capabilities / access to real-time information on liquidity and cash flows • Convergence of cash management with supply chain and trade finance While enabling the above to meet customer demands, the need for a comprehensive and robust credit management solution for effective regional banking operations is a must to manage risk. According to BCG, Asia-Pacific wholesale transaction-banking revenues are expected to triple to $139 billion by 2022 from $46 billion in 2012. To take advantage of the trend, banks will have to manage and maximize their own growth opportunities, compete on a broader scale, manage the complexity within the region and increase efficiency. They’ll also have to choose the right operating model and regional IT platform to offer: • Account Services • Cash & Liquidity Management • Trade Services & Supply Chain Financing • Payments • Securities services • Credit and Lending • Treasury services The core platform should be able to balance global needs and local nuances. Certain functions need to be performed at a regional level, while others need to be performed on a country level. Financial reporting and regulatory compliance are a case in point. The ASEAN Economic Community is in the final lap of its preparations for the ultimate challenge: becoming a formidable team in the global league. Meanwhile, transaction banks are designing their own hat trick: implementing a world-class IT platform, positioning themselves to repond to customer needs and establishing a foundation for revenue generation for years to come. Anand Ramachandran Senior Director, Global Banking Solutions Practice Oracle Financial Services Global Business Unit

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• Varnish + Plesk : vhost broken

  - by Raphaël

  I have an e-commerce site with 300,000 products and 20,000 categories. It is slow and currently in production. I decided to install Varnish to speed up. The trouble is that during installation, I got a Guru Meditation. Since the site is in production, I am not allowed to leave this error more than a second, thinking to have made an enormous stupidity. I followed the following tutorial: http://www.euperia.com/linux/setting-up-varnish-with-apache-tutorial I'm sure I followed all without error. I say that there may be a specific configuration with plesk. Has anyone already installed Varnish on a ubuntu 11.04 server with plesk 10? Does anyone have a better resource? I know it is "very vague" as an error, but maybe some of you have had this problem. edit 24/11/2011 I continued to work on Varnish + Plesk ... but it still does not work. 1) I changed the port for apache in plesk General # mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e'replace into misc (param, val) values ("http_port", 8008)' 1.1) I rebuild the server conf # /usr/local/psa/admin/bin/httpdmng --reconfigure-all 2) I changed the apache conf files (if those were not taking full plesk top) vim /etc/apache2/ports.conf NameVirtualHost *:8008 Listen 8008 2.1) I do the same with /etc/apache2/sites-enables/000-default 3) I changed the port of my vhost (a single server) vim /var/www/vhosts/MYDOMAIN.COM/conf/XXXXXXXXX.http.include Replace the port 80 by this I want. Rebuild the vhost conf /usr/local/psa/admin/sbin/websrvmng --reconfigure-vhost --vhost-name=<domain_name> with without www (See my issue in serverfault: Edit vhost port in plesk 10.3 ) 4) I installed varnish by following this tutorial : http://www.euperia.com/linux/setting-up-varnish-with-apache-tutorial 5) I restart apache 2 + varnish service apache2 restart service varnish restart When I go to my site, I come across a page of apache It works! This is the default web page for this server. The web server software is running but no content has been added, yet. Can somebody help me ? This means that my vhost does not point to the right place. Why? What to do? How?

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• Two VHosts Use Same DocumentRoot, PHP Not Working on Second VHost

  - by thegrip

  I'm helping maintain an e-commerce site that is run on Magento. This site is an outlet for our wholesale customers. We have recently decided to open a second store to reach out to our Retail customers. We decided to set up another website inside of our magento store so that we can share the products across both stores. I'm in the process of setting up this new site on the server, but have run into an issue. I've set up the second vhost for the new retail site, and I've made the DocumentRoot for this vhost the same as for the wholesale site, so we can use one magento application for both sites. This is where the error occurs. When I browse to the new store it triggers a download of the index.php file. So I know the DocumentRoot directive is working, but it seems like PHP is being broken in the process. I'm using plesk to manage the server. I've made sure that PHP is turned on in both vhosts and still get the same issue. Does this sound like a problem of PHP breaking, or is it possible my vhost.conf file is set up incorrectly? (Although the vhost is managed by plesk and appears correct) Any help will be much appreciated. EDIT: Here's the vhost configs (generated by plesk): <VirtualHost IPADDRESS:80> ServerName domain.com:80 ServerAdmin "[email protected]" DocumentRoot /var/www/vhosts/domain.com/subdomains/tk/httpdocs CustomLog /var/www/vhosts/domain.com/statistics/logs/access_log plesklog ErrorLog /var/www/vhosts/domain.com/statistics/logs/error_log <IfModule mod_ssl.c> SSLEngine off </IfModule> <Directory /var/www/vhosts/domain.com/subdomains/tk/httpdocs> <IfModule mod_php4.c> php_admin_flag engine on php_admin_flag safe_mode off php_admin_value open_basedir "/var/www/vhosts/domain.com/subdomains/tk/httpdocs:/tmp" </IfModule> <IfModule mod_php5.c> php_admin_flag engine on php_admin_flag safe_mode off php_admin_value open_basedir "/var/www/vhosts/mkdesigngroup.com/subdomains/tk/httpdocs:/tmp" </IfModule> Options -Includes -ExecCGI </Directory> Include /var/www/vhosts/domain.com/subdomains/tk/conf/vhost.conf And here's what I've added in vhost.conf (which is included by plesk): DocumentRoot /var/www/vhosts/domain.com/subdomains/dev/httpdocs -grip

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• Myfaces extensionfilter overriding renderkit? (Tree2 component)

  - by Mike

  I've pulled in the tree2 component (from Tomahawk 1.1.9). Had used the simpler Tree component on previous projects, and this one just looks a bit nicer. Running on websphere 6.1.x and set the server side flag that's needed (com.ibm.ws.webcontainer.invokefilterscompatibility=true) and set the extensionfilter accordingly. Everything's good, and works as expected. Here's the issue: - on a page being included on this one (just some typical footer type info with NO myfaces widgets), there's some embedded html that's getting flagged with warnings in the systemout console). These look like org.apache.myfaces.renderkit.html.util.ReducedHTMLParser parse Invalid tag found: unexpected input while looking for attr name or '/' at line 475. Surroundings: 'span id="tile:footr:viewFragm'. org.apache.myfaces.renderkit.html.util.ReducedHTMLParser parse Invalid tag found: unexpected input while looking for attr name or '/' at line 479. Surroundings: 'a id="tile:footr:viewFragment'. org.apache.myfaces.renderkit.html.util.ReducedHTMLParser parse Invalid tag found: unexpected input while looking for attr name or '/' at line 492. Surroundings: 'a id="tile:footr:viewFragment'. The problem isn't necessarily with the html (which should be cleaned up regardless :-). IF I don't include myfaces, I don't get these warning messages with the default ibm jsf renderer (using jsf 1.1 still). Obviously, IBM's implementation is a bit more lax than myFaces. The page has nothing to do with myfaces at all. The reason for needing the extension filter is that it needs (for the Tree2 anyways, I know it does more for file upload) to intercept requests and then stick some .js includes on the page. Investigated this a bit, and I've included this filter in my web.xml, but it is NO longer fronting the faces servlet. So, the filter is instantiated at startup, but is never executed. Since the filter isn't in place, I've had to hard code in the includes for the 2 .js files into my page Now, the tree2 gets rendered properly, AND I'm not getting the warnings from above, because with the extentionfilter not being called, its using the IBM renderkit ;-) I'm a bit concerned that when the extension filter is in place, everything is being rendered by myFaces, rather than IBM's renderkit (i.e. All I want is myfaces/tomahawk to render the tree2 only, and let the ri do everything else) Can anyone confirm this? When you use myfaces/tomahawk, is it doing all the rendering for the whole application, or just the page any tomahawk widget is on? Thanks for any thoughts on this mike

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• Is ResourceBundle fallback resolution broken in Resin3x?

  - by LES2

  Given the following ResourceBundle properties files: messages.properties messages_en.properties messages_es.properties messages_{some locale}.properties Note: messages.properties contains all the messages for the default locale. messages_en.properties is really empty - it's just there for correctness. messages_en.properties will fall back to messages.properties! And given the following config params in web.xml: <context-param> <param-name>javax.servlet.jsp.jstl.fmt.localizationContext</param-name> <param-value>messages</param-value> </context-param> <context-param> <param-name>javax.servlet.jsp.jstl.fmt.fallbackLocale</param-name> <param-value>en</param-value> </context-param> I would expect that if the chosen locale is 'es', and a resource is not translated in 'es', then it would fall back to 'en', and finally to 'messages.properties' (since messages_en.properties is empty). This is how things work in Jetty. I've also tested this on WebSphere. Resin Is the Problem The problem is when I get to Resin (3.0.23). Fallback resolution does not work at all! In order to get an messages to display, I must do the following: Rename messages.properties to messages_en.properties (essentially, swap the contents of messages.properties and messages_en.properties) Make sure ever key in messages_en.properties is also defined in messages_{every other locale}.properties (even if the exact same). If I don't do this, I get "???some.key???" in the JSPs. Please help! This is perplexing. -- LES SOLUTION Add following to pom.xml (if you're using maven) ... <properties> <taglibs.version>1.1.2</taglibs.version> </properties> ... <!-- Resin ships with a crappy JSTL implementation that doesn't work with fallback locales for resource bundles correctly; we therefore include our own JSTL implementation in the WAR, and avoid this problem. This can be removed if the target container is not resin. --> <dependency> <groupId>taglibs</groupId> <artifactId>standard</artifactId> <version>${taglibs.version}</version> <scope>compile</scope> </dependency>

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