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• Can't Log Into Ubuntu 12.04

  - by Razick

  Yesterday, after turning on Ubuntu, I logged into a Gnome session. A few minutes later, I tried switching to Unity for a change. Unfortunately, the background and my desktop icons loaded, but the system bar and launcher failed to load even after several minutes. Unity had always worked fine for me. I then tried the guest account, and it worked fine on both Unity and Gnome. However, the problem with my account got worse; I couldn't log into any desktop at all anymore. I would type in my password and press enter and it would just sit there doing nothing. The computer no longer responded in any way, so I had to hold the power button and reboot. The same problem happened repeatedly. Earlier today, I tried to get on again. I found that I hadthe same problem, when I tried to log in, the computer no longer locked up, but instead flashed a black screen with theconsole output and what seemed to be an error message before returning to the log in screen. It was to quick for me to read, about 1/4-1/2 second. I'd really appreciate some help as I have some important files that are not backed up yet. I can't transfer the files to a new account, or even make a new account because I tried taking the password off my account so now I can't authenticate from the guest to perform root functions. I'd really appreciate some help as I have some important files that are not backed up yet. Thanks.

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• Execution plan issue requires reset on SQL Server 2005, how to determine cause?

  - by Tony Brandner

  We have a web application that delivers training to thousands of corporate students running on top of SQL Server 2005. Recently, we started seeing that a single specific query in the application went from 1 second to about 30 seconds in terms of execution time. The application started throwing timeouts in that area. Our first thought was that we may have incorrect indexes, so we reviewed the tables and indexes. However, similar queries elsewhere in the application also run quickly. Reviewing the indexes showed us that they were configured as expected. We were able to narrow it down to a single query, not a stored procedure. Running this query in SQL Studio also runs quickly. We tried running the application in a different server environment. So a different web server with the same query, parameters and database. The query still ran slow. The query is a fairly large one related to determining a student's current list of training. It includes joins and left joins on a dozen tables and subqueries. A few of the tables are fairly large (hundreds of thousands of rows) and some of the other tables are small lookup tables. The query uses a grouping clause and a few where conditions. A few of the tables are quite active and the contents change often but the volume of added rows doesn't seem extreme. These symptoms led us to consider the execution plan. First off, as soon as we reset the execution plan cache with the SQL command 'DBCC FREEPROCCACHE', the problem went away. Unfortunately, the problem started to reoccur within a few days. The problem has continued to plague us for awhile now. It's usually the same query, but we did appear to see the problem occur in another single query recently. It happens enough to be a nuisance. We're having a heck of a time trying to fix it since we can't reproduce it in any other environment other than production. I have downloaded the High Availability guide from Red Gate and I read up more on execution plans. I hope to run the profiler on the live server, but I'm a bit concerned about impact. I would like to ask - what is the best way to figure out what is triggering this problem? Has anyone else seen this same issue?

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• Extracting useful information from free text

  - by insta

  We filter and analyse seats for events. Apparently writing a domain query language for the floor people isn't an option. I'm using C# 4.0 & .NET 4.0, and have relatively free reign to use whatever open-source tools are available. </background-info> If a request comes in for "FLOOR B", the sales people want it to show up if they've entered "FLOOR A-FLOOR F" in a filter. The only problem I have is that there's absolutely no structure to the parsed parameters. I get the string already concatenated (it actually uses a tilde instead of dash). Examples I've seen so far with matches after each: 101WC-199WC (needs to match 150WC) AAA-ZZZ (needs to match AAA, BBB, ABC but not BB) LOGE15-LOGE20 (needs to match LOGE15 but not LOGE150) At first I wanted to try just stripping off the numeric part of the lower and upper, and then incrementing through that. The problem I have is that only some entries have numbers, sometimes the numbers AND letters increment, sometimes its all letters that increment. Since I can't impose any kind of grammar to use (I really wanted [..] expansion syntax), I'm stuck using these entries. Are there any suggestions for how to approach this parsing problem?

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• Mouse selects everything on its own

  - by meneer

  I have a strange problem that my mouse keeps selecting everything I point to. For example, if I open Rhythmbox, then at the top of the screen there is a text which says which song is playing. If I move my mouse over this text, then it will select this text; but I am not clicking. This behaviour does not happen in all programs. For example in Firefox I have no problem at all. Maybe it is Gtk related? Nautilus also behaves strangely; I cannot open files by clicking on them, I have to select and make a box around the file and then press enter to open it. If I click, then nothing happens. Similar problems also happen with other Gtk software. I think the problem might be related to touchscreen issues (I have a touchscreen). I run Gnome 3 on Ubuntu 12.04. I have a HP touchsmart 610 desktop computer. Any help is greatly appreciated. UPDATE: I just did a fresh reinstall, and I am 90% certain that it is related to the touchscreen drivers. Here is what happens when I reinstall. At first boot, so exactly after install, everything works fine, except the touchscreen: The touchscreen does not respond. I update ubuntu, because I installed from an old CD (CD with ub. 12.04). Then on next reboot I have touchscreen working , but the working touchscreen comes together with the mouse selecting everything on its own. SECOND QUESTION: Would anybody know how I could figure out what those touchscreen drivers are (so that I can disable them) ?

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• System always halt

  - by user211964

  Good day, Thanks Bruno for the prompt response. First sorry for my bad writing. I'll try to clarify my problem. Now my system already update to version 13.10. The problem is my system always put on stop whenever there is no activity. Example: I open terminal then execute "sudo apt-get update" then I leave my laptop away, the update stop at 20%. After I move my mouse then the update continue. When I watch a movie using vlc. Play the movie and change to full screen. After a while like 30-40 seconds the movie pause, and again after I move my mouse or hit any button on my keyboard the movie continue to play. I downloading torrent file, a big file, I leave my laptop the whole night, the next morning the downloading just stop. the problem my laptop cannot be on idle. means when I downloading a file or updating my system I just cannot leave my laptop away. I have to kept my laptop busy like surfing the internet...playing games etc.

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• external usb hard drive is not being seen anymore

  - by incrediblehulk

  I think my problem is a little different than several other similar titled questions. Everything started while I was using 10.10. External drive was always recognized and mounted, but the timing of this differed. I mean when I booted, the OS sometimes saw the drive immediately, sometimes after a few minutes, sometimes after hours. Although this was annoying, I tolerated this somehow. Then this problem persisted after I upgraded to 11.04 with a clean install. Afterwards, the drive became totally invisible to the OS. It is not even detected as an usb device anymore. However, there is one thing I can do to make it seen. If I boot to another operating system which can detect the drive, and then boot back to ubuntu, everything is perfect. but this is of course very impractical. To summarize, the usb drive is recognized by ubuntu if and only if another OS in the same computer could recognize it first. I should also say I have not had any problems with the same drive in any other OS or a different computer. My drive is philips with a hitachi hdd inside, has its own power source and any other usb powered drives have never caused this kind of a problem. I've tried almost all recommendations in similar topics but none of them seems to be related to this one. What can I possibly do to fix this?

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• Hard drive skipped in boot

  - by Yasin

  Good evening. I just installed Ubuntu 12.04 using a USB, but right after the install, after restarting the machine, I get a message asking me to insert a bootable drive. My boot settings in Bios have the hard drive first, then DVD, then USB stick, and I have two systems installed, Windows 7 and Ubuntu 12.04. I suspected the hard drive got somehow disconnected internally, so I checked but everything was in place. I used the live USB to start Ubuntu, and I could see the hard drive and mount whatever partition I wanted. The one that contains the recently installed Ubuntu, looks the same. (It hasn't been deleted or anything). I'm not sure if this is a hardware problem or a loader(grub) problem, because the hard drive is visible. Only it isn't seen by the BIOS. My only means of internet connection is a USB modem, which doesn't work when I'm using the live USB, so I have can't download anything from the internet, in case someone asks. I also reinstalled Ubuntu 12.04, to no avail. This is my second problem with this laptop, and Ubuntu, and it's not even a week old. I hope this one gets solved. Thank you.

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• Could not load file or assembly ... or one of its dependencies. An attempt was made to load a progra

  - by Dan

  I am getting the following error message when compiling or attempting to run my application on Windows 7 64 bit. I've scoured the internet and many people have the same error message however none of the solutions address my problem or situation. Using VS 2010. Error 38 Could not load file or assembly 'file:///D:/Projects/Windows Projects/Weld/Components/FileAttachments/FileAttachments/FileAttachments/bin/x86/Debug/FileAttaching.dll' or one of its dependencies. An attempt was made to load a program with an incorrect format. Line 1212, position 5. D:\Projects\Windows Projects\Weld\Weld\Weld.UI\frmMain.resx 1212 5 Weld.UI Ok, so I have 2 projects a UI project and a FileAttachment project. UI project has a reference to FileAttachment project. When I compile UI project in "Any CPU" mode everything works fine and it runs. I assume 'Any CPU' will run in 64bit mode when I compile as that is the platform I am using. I want to run/compile as x86 so I try to do that, so I change configuration for all projects to x86 and verify that these configurations are compiling to x86. I compile and get the error as stated above. I find it odd that it compiles and works fine in 64bit but not 32bit. However when compiled and deployed to users as 'Any CPU', if these users have x86 it still works for them no problem. I just can't compile or run as x86 on my PC. Again, I can compile as Any CPU and deploy to a 32bit PC no problem. Neither project are referencing any 64bit only dlls. Both projects are verified to be targetting 32bit dll's and .NET Framework assemblies. I need to compile and run this locally under 32bit mode. I need JIT edit/continue among other things. Here is the line of code in the resx file that is causing the problem: </data> <data name="Appearance17.Image" type="System.Drawing.Bitmap, System.Drawing" mimetype="application/x-microsoft.net.object.bytearray.base64"> <value> The resx file is verified to be generated for .NET 2.0 amnd is only referencing .NET 2.0 assemblies and not .NET 4.0 versions. Any ideas here? I've searched the net and have found hundreds of people with the same error message but a different problem.

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• Javascript question

  - by Craig

  I am supposed to make this simple program. It produces a multiplication problem, and when the user types the correct answer, it is supposed to produce another question. Instead it goes into an infinite loop and never stops, the answer field and the button go away. Also, I am supposed to make the comment about the users answer, one of 4 different sayings. Without using Arrays how would I do that? My professor is no help, really getting aggravated as I have no where else to turn. <html> <title>HW 9.27 and 9.28</title> <head> <script type="text/javascript"> var number1; var number2; var answer3; var answer2; function problem() { number1 = Math.floor(1 + Math.random() * 9); number2 = Math.floor(1 + Math.random() * 9); document.writeln("How much is " + number1 + " times " + number2 + " ?"); answer2 = (number1 * number2); } function answer1() { var statusDiv = document.getElementById("status"); answer3 = document.getElementById("answer").value; if (answer3 != answer2) statusDiv.innerHTML = "No. Please try again"; else if (answer3 == answer2) { statusDiv.innerHTML = "Very good!"; problem(); } } problem(); </script> </head> <body> <form> <input id="answer" type="text" /> <input type="button" value="Solve!" onclick="answer1()" /> <div id ="status">Click the Solve button to Solve the problem</div> </form> </body> </html>

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• How do I uninstall the TuxOnIce kernel in 12.04?

  - by Lluis

  I recently installed tuxonice on a Toshiba z830. I have ubuntu 12.04 (kernel was: 3.2.0-26) I wanted to be able to hibernate, which I consider to be a basic thing a OS should allow you to do. Well, it didn't work...but they already tell you it may not so I removed it. For doing all these I followed: Problem with Hibernation After uninstalling I switched off the laptop and after this I started to have several problems. The first one was that Cisco VPN didn't work anymore and then I realised that I could not even suspend my laptop. I found very strange that after removing tuxonice I still had this: /lib/modules/3.2.0-26-generic-tuxonice/ The VPN problem could be solved by just copying from my previous kernel: 3.2.0-26-generic/CiscoVPN/ into the tuxonice one. Not very elegant but works. Now, for the suspend problem (and the previous too) I can hold Shift when starting and select my old kernel and then suspend works again. In my opinion tuxonice was not correctly uninstalled as it left that kernel behind and worse: ubuntu uses it if I do not take action. I have these work arounds....and here is my question: how can I delete this tuxonice kernel safely? If you need more info please let me know.

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• What is the best way to connect to an Oracle database to build my own IDE? [closed]

  - by rima

  before answer me plz thinking about the futures of these kind of program and answer me plz. I wanna get some data from oracle server like: 1-get all the function,package,procedure and etc for showing them or drop them & etc... 2-compile my *.sql files,get the result if they have problem & etc... becuz I was beginner in oracle first of all I for solve the second problem I try to connect to sqlPlus by RUN sqlplus and trace the output(I mean,I change the output stream of shell and trace what happend and handle the assigned message to customer. NOW THIS PART SUCCEED. just a little bit I have problem with get all result because the output is asynchronous.any way... [in this case I log in to oracle Server by send argument to the sqlplus by make a process in c#] after that I try to get all function,package or procedure name,but I have problem in speed!so I try to use oracle.DataAccess.dll to connect the database. now I m so confusing about: which way is correct way to build a program that work like Oracle Developer! I do not have any experience for like these program how work. If Your answer is I must use the second way follow this part plz: I search a little bit the Golden,PLedit (Benthic software),I have little bit problem how I must create the connection string?because I thinking about how I can find the host name or port number that oracle work on them?? am I need read the TNSNames.Ora file? IF your answer is I must use the first way follow this part plz: do u have any Idea for how I parse the output?because for example the result of a table is so confusing...[i can handle & program it but I really need someone experience,because the important things to me learn how such software work so nice and with quick response?] All of the has different style in output... If you are not sure Can u help me which book can help me in this way i become expert? becuz for example all the C# write just about how u can connect to DB and the DB books write how u can use this DB program,I looking for a book that give me some Idea how develop an interface for do transaction between these two.not simple send and receive data,for example how write a compiler for them. the language of book is not different for me i know C#,java,VB,sql,Oracle Thanks.

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• Should sanity be a property of a programmer or a program?

  - by toplel32

  I design and implement languages, that can range from object notations to markup languages. In many cases I have considered restrictions in favor of sanity (common knowledge), like in the case of control characters in identifiers. There are two consequences to consider before doing this: It takes extra computation It narrows liberty I'm interested to learn how developers think of decisions like this. As you may know Microsoft C# is very open on the contrary. If you really want to prefix your integer as Long with 'l' instead of 'L' and so risk other developers of confusing '1' and 'l', no problem. If you want to name your variables in non-latin script so they will contrast with C#'s latin keywords, no problem. Or if you want to distribute a string over multiple lines and so break a series of indentation, no problem. It is cheap to ensure consistency with restrictions and this makes it tempting to implement. But in the case of disallowing non-latin characters (concerning the second example), it means a discredit to Unicode, because one would not take full advantage of its capacity.

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• How to build a "traffic AI"?

  - by Lunikon

  A project I am working on right now features a lot of "traffic" in the sense of cars moving along roads, aircraft moving aroun an apron etc. As of now the available paths are precalculated, so nodes are generated automatically for crossings which themselves are interconnected by edges. When a character/agent spawns into the world it starts at some node and finds a path to a target node by means of a simply A* algorithm. The agent follows the path and ultimately reaches its destination. No problem so far. Now I need to enable the agents to avoid collisions and to handle complex traffic situations. Since I'm new to the field of AI I looked up several papers/articles on steering behavior but found them to be too low-level. My problem consists less of the actual collision avoidance (which is rather simple in this case because the agents follow strictly defined paths) but of situations like one agent leaving a dead-end while another one wants to enter exactly the same one. Or two agents meeting at a bottleneck which only allows one agent to pass at a time but both need to pass it (according to the optimal route found before) and they need to find a way to let the other one pass first. So basically the main aspect of the problem would be predicting traffic movement to avoid dead-locks. Difficult to describe, but I guess you get what I mean. Do you have any recommendations for me on where to start looking? Any papers, sample projects or similar things that could get me started? I appreciate your help!

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• XML Parsing Error at 1:1544. Error 4: not well-formed (invalid token)

  - by Steve

  I have installed Joomla 1.5.22 on a new hosting account, which doesn't have a domain yet, so it's public URL is http://cp-013.micron21.com/~annimac/ A message saying: XML Parsing Error at 1:1544. Error 4: not well-formed (invalid token). The source code for this message is: <dl id="system-message"> <dt class="error">Error</dt> <dd class="error message fade"> <ul> <li>XML Parsing Error at 1:1544. Error 4: not well-formed (invalid token)</li> </ul> </dd> </dl> There is nothing in /logs to indicate what the problem is. I have uploaded the following folders from a freshly unzipped copy of Joomla 1.5.22: administrator components includes language\en-GB libraries modules plugins templates\ja_purity xmlrpc and the issue remains. I have no custom or additional plugins, modules, or components installed. If I change templates, the problem remains. What is the problem?

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• Cannot connect to Internet via Wifi

  - by lvogel

  I have a laptop that's currently configured as a dual-boot. The problem: I cannot connect to the Internet in the home wireless network through Ubuntu in the apartment where I currently live. The strange part: I can connect to it just fine through Windows (as right now), and I can use the Internet through Ubuntu on this computer with all the other wireless networks I have tried. The problem is only with this particular combination. The only possible explanations I can think of are either that this network is WPS, or that it's a driver problem--Vodafone router. The router 'sees' the computer--and it says it's connected; however, I keep getting prompted for a password, and I enter the key that works with Windows, but in Ubuntu it just keeps asking for it repeatedly, and I can't access the Internet. I don't have an ethernet cable at the moment, but if someone would be so kind as to ask me questions I will gladly answer, and if you have suggestions, I will do them--the only thing is, I am subletting this apartment from someone who is away on vacation, so I don't want to screw with the router settings unless I know what I'm doing! - I do not have Wicd - Yes, I have the router's information (key works in Windows) - Feedback of lshw says that the wireless card is Ultimate N Wifi Link 5300, vendor: Intel Corporation, physical id: 0 ,etc. The first two commands I was told to try work OK, but when I typed sudo ifconfig wlan0 essid ..... I got back 'essid: Unknown host' Would my question be better on the Ubuntu forums than here on AU?

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• How to create distinct set from other sets?

  - by shyam_baidya

  While solving the problems on Techgig.com, I got struck with one one of the problem. The problem is like this: A company organizes two trips for their employees in a year. They want to know whether all the employees can be sent on the trip or not. The condition is like, no employee can go on both the trips. Also to determine which employee can go together the constraint is that the employees who have worked together in past won't be in the same group. Examples of the problems: Suppose the work history is given as follows: {(1,2),(2,3),(3,4)}; then it is possible to accommodate all the four employees in two trips (one trip consisting of employees 1& 3 and other having employees 2 & 4). Neither of the two employees in the same trip have worked together in past. Suppose the work history is given as {(1,2),(1,3),(2,3)} then there is no way possible to have two trips satisfying the company rule and accommodating all the employees. Can anyone tell me how to proceed on this problem?

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• Random greyed unresponsive screen on netbook

  - by user643722

  I love my Asus Eee PC 1000 Ubuntu 12.04 netbook, but I have a little problem. As I use it, the screen will randomly turn grey and become unresponsive. I can then only wait, until perhaps 10-60 secs. later, when I can interact again. Only the bar at the top of my screen retains its colour throughout. I thought it might be Firefox, as I have a lot of tabs open. I installed Chromium, used it instead, and the problem remained. A while back I upgraded from 1 to 2 Gb RAM. So, I thought recently, maybe I should increase the swap-space. I have 738Mb of 7.2Gb free on root; and 2Gb of 28Gb free on my home drive. I bought a 32 Gb SD Card and assigned 4Gb to swap space. cat /proc/swaps reports that the partition is being used. Alas the problem remains. Does anyone know what's wrong with my machine? The SD Card has changed my machine somewhat, but the greying still happens. I ran free -m shortly after another episode, and received: total used free shared buffers cached Mem: 2004 1731 272 0 370 769 -/+ buffers/cache: 591 1412 Swap: 4073 0 4073 Update: Using 'top', I can see that compiz uses about 43% of the CPU (#1 position) when the greying occurs. After the greying, compiz drops back down to its usual 8% of CPU.

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• sqlite 3 opening issue

  - by anonymous

  I'm getting my data ,with several similar methods, from sqlite3 file like in following code: -(NSMutableArray *) getCountersByID:(NSString *) championID{ NSMutableArray *arrayOfCounters; arrayOfCounters = [[NSMutableArray alloc] init]; @try { NSFileManager *fileManager = [NSFileManager defaultManager]; NSString *databasePath = [[[NSBundle mainBundle] resourcePath ]stringByAppendingPathComponent:@"DatabaseCounters.sqlite"]; BOOL success = [fileManager fileExistsAtPath:databasePath]; if (!success) { NSLog(@"cannot connect to Database! at filepath %@",databasePath); } else{ NSLog (@"SUCCESS getCountersByID!!"); } if(sqlite3_open([databasePath UTF8String], &database) == SQLITE_OK){ NSString *tempString = [NSString stringWithFormat:@"SELECT COUNTER_ID FROM COUNTERS WHERE CHAMPION_ID = %@",championID]; const char *sql = [tempString cStringUsingEncoding:NSASCIIStringEncoding]; sqlite3_stmt *sqlStatement; int ret = sqlite3_prepare(database, sql, -1, &sqlStatement, NULL); if (ret != SQLITE_OK) { NSLog(@"Error calling sqlite3_prepare: %d", ret); } if(sqlite3_prepare_v2(database, sql, -1, &sqlStatement, NULL) == SQLITE_OK){ while (sqlite3_step(sqlStatement)==SQLITE_ROW) { counterList *CounterList = [[counterList alloc]init]; CounterList.counterID = [NSString stringWithUTF8String:(char *) sqlite3_column_text(sqlStatement,0)]; [arrayOfCounters addObject:CounterList]; } } else{ NSLog(@"problem with database prepare"); } sqlite3_finalize(sqlStatement); } else{ NSLog(@"problem with database openning %s",sqlite3_errmsg(database)); } } @catch (NSException *exception){ NSLog(@"An exception occured: %@", [exception reason]); } @finally{ sqlite3_close(database); return arrayOfCounters; } //end } then i'm getting access to data with this and other similar lines of code: myCounterList *MyCounterList = [[myCounterList alloc] init]; countersTempArray = [MyCounterList getCountersByID:"2"]; [countersArray addObject:[NSString stringWithFormat:@"%@",(((counterList *) [countersTempArray objectAtIndex:i]).counterID)]]; I'm getting a lot of data like image name and showing combination of them that depends on users input with such code: UIImage *tempImage = [UIImage imageNamed:[NSString stringWithFormat:@"%@_0.jpg",[countersArray objectAtIndex:0]]]; [championSelection setBackgroundImage:tempImage forState:UIControlStateNormal]; My problem: When i'm run my app for some time and get a lot of data it throws error: " problem with database openning unable to open database file - error = 24 (Too many open files)" My guess is that i'm opening my database every time when getCountersByID is called but not closing it. My question: Am i using right approach to open and close database that i use? Similar questions that have not helped me to solve this problem: unable to open database Sqlite Opening Error : Unable to open database UPDATE: I made assumption that error is showing up because i use this lines of code too much: NSFileManager *fileManager = [NSFileManager defaultManager]; NSString *databasePath = [[[NSBundle mainBundle] resourcePath ]stringByAppendingPathComponent:@"DatabaseCounters.sqlite"]; BOOL success = [fileManager fileExistsAtPath:databasePath]; and ending up with error 24. So i made them global but sqlite3_errmsg shows same err 24, but app runs much faster now I'll try to debug my app, see what happens

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• How do I fix the Dash search not being able to find "additional drivers" nor "update"?

  - by Dronz

  I am a fairly new user of Ubuntu, and currently have two 12.04 installations, one of which seems to work ok but I have two problems. The problem I'm asking about in this question, is that the Dash search seems unable to find things, such as "additional drivers" or "update". On my working machine, searching for "additional drivers" there finds an icon for the driver program, but on the problem machine, it gives "Sorry, there is nothing that matches your search." Dash also only shows sections for Recent Files, and Downloads, on that machine. The account I'm running is an admin account. This installation also has a stuck Ubuntu Software Center (it loads and hangs) as in threads like this one. I don't think I've done very much to this computer that could cause a problem. I installed g++ and Wt to do some programming. The biggest change I can remember is uninstalling the newfangled scrollbars with "sudo apt-get remove liboverlay-scrollbar3-0.2-0", but re-installing that module seems to have no effect on these issues. Anyone have any ideas? Both machines have been updated with all recommended updates and say they are up to date.

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• Help Desk Database Design

  - by user237244

  The company I work at has very specific and unique needs for a help desk system, so none of the open source systems will work for us. That being the case, I created a custom system using PHP and MySQL. It's far from perfect, but it's infinitely better than the last system they were using; trust me! It meets most of our needs quite nicely, but I have a question about the way I have the database set up. Here are the main tables: ClosedTickets ClosedTicketSolutions Locations OpenTickets OpenTicketSolutions Statuses Technicians When a user submits a help request, it goes in the "OpenTickets" table. As the technicians work on the problem, they submit entries with a description of what they've done. These entries go in the "OpenTicketSolutions" table. When the problem has been resolved, the last technician to work on the problem closes the ticket and it gets moved to the "ClosedTickets" table. All of the solution entries get moved to the "ClosedTicketSolutions" table as well. The other tables (Locations, Statuses, and Technicians) exist as a means of normalization (each location, status, and technician has an ID which is referenced). The problem I'm having now is this: When I want to view a list of all the open tickets, the SQL statement is somewhat complicated because I have to left join the "Locations", "Statuses", and "Technicians" tables. Fields from various tables need to be searchable as well. Check out how complicated the SQL statement is to search closed tickets for tickets submitted by anybody with a first name containing "John": SELECT ClosedTickets.*, date_format(ClosedTickets.EntryDate, '%c/%e/%y %l:%i %p') AS Formatted_Date, date_format(ClosedDate, '%c/%e/%y %l:%i %p') AS Formatted_ClosedDate, Concat(Technicians.LastName, ', ', Technicians.FirstName) AS TechFullName, Locations.LocationName, date_format(ClosedTicketSolutions.EntryDate, '%c/%e/%y') AS Formatted_Solution_EntryDate, ClosedTicketSolutions.HoursSpent AS SolutionHoursSpent, ClosedTicketSolutions.Tech_ID AS SolutionTech_ID, ClosedTicketSolutions.EntryText FROM ClosedTickets LEFT JOIN Technicians ON ClosedTickets.Tech_ID = Technicians.Tech_ID LEFT JOIN Locations ON ClosedTickets.Location_ID = Locations.Location_ID LEFT JOIN ClosedTicketSolutions ON ClosedTickets.TicketNum = ClosedTicketSolutions.TicketNum WHERE (ClosedTickets.FirstName LIKE '%John%') ORDER BY ClosedDate Desc, ClosedTicketSolutions.EntryDate, ClosedTicketSolutions.Entry_ID One thing that I'm not able to do right now is search both open and closed tickets at the same time. I don't think a union would work in my case. So I'm wondering if I should store the open and closed tickets in the same table and just have a field indicating whether or not the ticket is closed. The only problem I can forsee is that we have so many closed tickets already (nearly 30,000) so the whole system might perform slowly. Would it be a bad idea to combine the open and closed tickets?

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• Very slow wireless connection (unrelated to power management) using Netgear N150 WNA1100 in 12.04

  - by vgaldikas

  I am using a Netgear N150 WNA1100 USB Adapter. The network driver is: ath9k_htc. When I use Ubuntu 12.04 my wireless connection is much slower than when I use the WNA1100 with my Windows 7 installation on the same machine. I have been researching this and the most common reason for this seems to be related to power management. However for me this is off by default. I had entered a bunch of different commands and, at one stage, I got it to work at full power. But then I rebooted the machine and it went back to slow again. After entering the different commands I was afraid that I may have messed something up, so I performed a fresh install of Ubuntu. I still have the same problem. My wireless connection is still much slower when using Ubuntu than when using Windows 7. I am not sure what other info could help... EDIT: Ok, I have made live usb from the iso file I used to install Ubuntu on this pc, and ran it on my laptop. Still the same problem. However la[top works grand on cable. I suppose this means that my wireless adapter or network driver can be eliminated as root of the problem.. So maybe to do with router itself? I use ZyXEL P-660HW-D1

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• Long pause when accessing DFS namespace

  - by Matt

  We've recently migrated our Windows network to use DFS for shared files. DFS is working well, except for one annoying problem: users experience a significant delay when they try to access a DFS namespace that they have not accessed for some time. I have tried to troubleshoot the issue but have not had any success so far, and I was hoping someone here may have some pointers to help resolve the problem. Firstly, some background on our network: The network uses a Windows 2008 functional level Active Directory domain with two Windows 2008 DCs and two DNS servers (one on each of the DCs). The network is DNS only - no WINS. All computers are located at the same site and connected by Gigabit Ethernet. We have approximately 20 Domain-based DFS namespaces in Windows 2008 mode, and each DFS namespace has two Windows 2008 DFS namespace servers (the same two servers for all namespaces). All namespace servers are in FQDN mode and all folder targets are specified using their FQDN. All computers are up-to-date with Service Packs and patches. The actual folder targets (i.e. the SMB shares our DFS folders point to) are scattered across several file and application servers, all running Windows 2008 bar two application servers which run Windows 2003 R2, with no replication setup at all (e.g. all DFS folders currently only have one folder target). Some more detail on the problem: The namespace access delay is generally 1 - 10 seconds long and seems to occur when a particular computer has not accessed the requested namespace for approximately five minutes or more. For example, if the user has not accessed \\domain.name\namespace1\ for more than five minutes and attempts to access \\domain.name\namespace1\ via Windows Explorer, the Explorer window will freeze for 1 - 10 seconds before finally resuming and displaying the folders that exist in \\domain.name\namespace1. If they then close the Explorer window and attempt to access \\domain.name\namespace1\ again within five minutes the contents will be displayed almost instantly - if they wait longer than five minutes it will go through the 1 - 10 second pause again. Once "inside" the namespace everything is nice and snappy, it's just the initial connection to the namespace that is slow. The browsing delays seem to affect all variants of Windows that we use (Windows 2008 x64 SP2, Windows 2003 R2 x86 SP2, Windows XP Pro x86 SP3) - it is possibly a bit worse in Windows XP / 2003 than in Windows 2008, but I'm not sure if the difference isn't just psychological. Accessing the underlying folder targets directly exhibits no delay at all - i.e. if the SMB shares pointed to by DFS are accessed directly (bypassing DFS) then there is no pause. During trouble-shooting I noticed that the "Cache duration" for all of our DFS roots is set to 300 seconds - 5 minutes. Given that this is the same amount of time required to trigger the pause I assume that this caching is somehow related, although I am unsure exactly what is cached on the client and hence what needs to be looked up again after 5 minutes have elapsed. In trying to resolve the problem I have already tried / checked the following (without success): Run dcdiag on both Domain Controllers - no problems found Done some basic DNS server checks without finding any problems - I don't know how to check the DNS servers in detail, but I would add that the network is not exhibiting any other strange behavior that may point to a DNS problem Disabled Anti-virus on clients and servers Removing one of the namespace servers from a couple of namespaces - no difference So that's where I'm up to - and I'm out of ideas. Can anyone suggest what may be causing the delays and/or what I should be trying next?

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• Bypass BIOS password set by faulty Toshiba firmware on Satellite A55 laptop?

  - by Brian

  How can the CMOS be cleared on the Toshiba Satellite A55-S1065? I have this 7 year old laptop that has been crippled by a glitch in its BIOS: 'A "Password =" prompt may be displayed when the computer is turned on, even though no power-on password has been set. If this happens, there is no password that will satisfy the password request. The computer will be unusable until this problem is resolved. [..] The occurrence of this problem on any particular computer is unpredictable -- it may never happen, but it could happen any time that the computer is turned on. [..] Toshiba will cover the cost of this repair under warranty until Dec 31, 2010.' -Toshiba As they stated, this machine is "unusable." The escape key does not bypass the prompt (nor does any other key), thus no operating system can be booted and no firmware updates can be installed. After doing some research, I found solutions that have been suggested for various Toshiba Satellite models afflicted by this glitch: "Make arrangements with a Toshiba Authorized Service Provider to have this problem resolved." -Toshiba (same link). Even prior to the expiration of Toshiba's support ("repair under warranty until Dec 31, 2010"), there have been reports that this solution is prohibitively expensive, labor charges accruing even when the laptop is still under warranty, and other reports that are generally discouraging: "They were unable to fix it and the guy who worked on it said he couldn’t find the jumpers on the motherboard to clear the BIOS. I paid $39 for my troubles and still have the password problem." - Steve. Since the costs of the repairs can now exceed the value of the hardware, it would seem this is a DIY solution, or a non-solution (i.e. the hardware is trash). Build a Toshiba parallel loopback by stripping and soldering the wires on a DB25 plug to connect connect these pins: 1-5-10, 2-11, 3-17, 4-12, 6-16, 7-13, 8-14, 9-15, 18-25. -CGSecurity. According to a list of supported models on pwcrack, this will likely not work for my Satellite A55-1065 (as well as many other models of similar age). -pwcrack Disconnect the laptop battery for an extended period of time. Doesn't work, laptop sat in a closet for several years without the battery connected and I forgot about the whole thing for awhile. The poor thing. Clear CMOS by setting the proper jumper setting or by removing the CMOS (RTC) battery, or by short circuiting a (hidden?) jumper that looks like a pair of solder marks -various sources for various Satellite models: Satellite A105: "you will see C88 clearly labeled right next the jack that the wireless card plugs into. There are two little solder squares (approx 1/16") at this location" -kerneltrap Satellite 1800: "Underneath the RAM there is black sticker, peel off the black sticker and you will reveal two little solder marks which are actually 'jumpers'. Very carefully hold a flat-head screwdriver touching both points and power on the unit briefly, effectively 'shorting' this circuit." -shadowfax2020 Satellite L300: "Short the B500 solder pads on the system board." -Lester Escobar Satellite A215: "Short the B500 solder pads on the system board." -fixya Clearing the CMOS could resolve the issue, but I cannot locate a jumper or a battery on this board. Nothing that looks remotely like a battery can be removed (everything is soldered). I have looked closely at the area around the memory and do not see any obvious solder pads that could be a secret jumper. Here are pictures (click for full resolution) : Where is the jumper (or solder pads) to short circuit and wipe the CMOS on this board? Possibly related questions: Remove Toshiba laptop BIOS password? Password Problem Toshiba Satellite..

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• What are the pitfalls of hardlinked files on my desktop PC?

  - by MountainX

  All the identical-content files on my PC are now hardlinked. (My data is completely de-duplicated. It is a consequence of the way I copied my data from my old computer.) What pitfalls do I need to be aware of now that certain actions on one file could silently affect a number of other files? I know that deleting the file I'm working on is not a problem (assuming I deleted it on purpose). It doesn't affect any of the other hardlinked files and I don't see that the delete action would lead to unexpected side effects. Moving or renaming the file is not a problem. I don't see any unexpected consequences. I don't think copying hardlinked files is a problem, but I'm not as confident about any unexpected consequences in this regard. What I have seen is that making a copy (to the same disk) of a hardlinked file with cp keeps the copy hardlinked (i.e., inode number doesn't change in the copy). Copying to another filesystem obviously breaks the hardlink. (I guess one pitfall is forgetting this fact, given that my PC has 3 hard disks.) Changing permissions does affect all linked files. So far this has proven handy. (I made a large number of the hardlinked files read-only.) None of the operations above seem to produce any major unexpected consequences. However, as was pointed out to me by Daniel Beck in a comment, editing or modifying a file can sometimes be a problem. It depends on the tool and maybe the type of edit. (For example, editing small text files using sed seems to always break the link while using nano doesn't.) This introduces the chance that editing one file could affect all the hardlinked files (i.e., alter the original inode). My proposed solution to this is to make all hardlinked files read-only (and that is already mostly the case). If I can't do that for some files, I will unlink those particular files. Is there any problem with this read-only approach? I'm assuming that if I go to edit a file and find it to be read-only, I'll remember to unlink that filename while making it writable. So one pitfall might be forgetting this rule. In that case, I'll have to rely on my backups. Am I correct in the above statements? And what else do I need to know? BTW, I'm running Kubuntu 12.04. I'm also using btrfs. (I have 2 SSD's and 1 HDD in the PC. I will also be adding an external USB HDD. I'm also connected to a network and I mount some NFS shares. I don't assume any of these last bits are relevant to the question, but I'm adding them just in case.) BTW, since I have more than one drive (with separate file systems), to unlink any file all I have to do is copy it to another drive, then move it back. However, using sed also works (in my testing). Here's my script: sed -i 's/\(.\)/\1/' file1 Surprisingly, this even unlinks zero byte files. In my testing it also appears to work on non-text files without any special options. (But I understand that the --binary option might be needed on Windows, MS-DOS and Cygwin.) However, copying to another disk and moving back may be the best way to unlink. For my use-case, unlink command doesn't really "unlink", rather it "removes".

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• Netgear VPN endpoint drops connectivity to single IP address

  - by Justin Bowers

  I'm having a strange issue with one of the networks I manage recently. We have about 14 different networks connected together through a Netgear hardware VPN. Everything has been running fine (other than standard connectivity problems) for a few years now, but I've hit a wall with a problem that's just cropped up at one of the VPN endpoint locations. Our primary VPN network is on the 192.168.1.0/24 subnet and our other 13 networks are on the 192.168.2.0/24 - 192.168.14.0/24 subnets. We run a terminal server on the 192.168.1.0/24 network with IP address 192.168.1.100. Starting Thursday of last week, we had a problem with connectivity of the 192.168.2.0/24 network to 192.168.1.100. When troubleshooting the problem, I found that Network 2 (192.168.2.0/24) still had connectivity to the Internet as well as VPN connectivity to Network 1 (192.168.1.0/24). We could ping and connect to any other device other than the server with IP address 192.168.1.100. Also, none of our networks had an issue accessing 192.168.1.100. I ran a scan on Network 2 after assigning static IP addresses to one of the workstations but received no response from 192.168.1.100 (looking for possibly a new device that someone had plugged into Network 2 that had a duplicate IP address with the server). Asking the staff, noone had reported connecting a new device to Network 2 as well. I then assigned a secondary IP address of 192.168.1.88 to the server and could ping and connect to the secondary IP address from Network 2, but still couldn't access it via 192.168.1.100. I then just rebooted the Netgear VPN Firewall (FVS318v3) and after it came back up, connectivity to 192.168.1.100 was restored. Beforehand, when checking for devices with a possible duplicate IP address, I did run a check for available wireless access points and stations and found none (our wireless is secured via MAC address access control through a WG102 device). I thought that it may have been a fluke for some reason since everything came back up after a power cycle of the VPN Firewall. Things ran fine for a few days until this afternoon, when the problem happened again. One of our users claimed that they had connectivity problems to the server and after connecting to the computer, I found that I couldn't ping the server address anymore. I could still ping the alternate IP address of the server though, so I went ahead and rebooted the VPN firewall again and connectivity was restored. Unfortunately, I can't find anything in the security or VPN logs of the firewall that helps point me in the right direction, so I thought I would go ahead and ask to see if anyone else has any other insight into why we've started having this problem. I am aware that it could still be a device with a duplicate IP address of the server on Network 2, but every employee claim states that there's been no such new device brought in to the network. I know this is a long read, but any help is appreciated! Thanks, Justin

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