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  • Low FPS in some games, but hardware not fully used

    - by Mario De Schaepmeester
    I just did a little funny experiment in the game/sim "Train Simulator 2013". I normally have good FPS in it (around 30) at full settings. What I did was make a really, really long train so that the calculations the sim needed to make were enormous (the sim is quite realistic, it takes all things into account like speed/acceleration, G-forces, comfort levels, possible wheel slip and many more, and most of those things on each carriage seperately). This resulted in only 14FPS as reported by the game, but it felt more like 8FPS or so. I have a Logitech G15 keyboard which has an LCD, and it allows me to monitor CPU/RAM and video card load on it. The strange thing is, all CPU cores were busy, but the total load was only about 60% maximum at all times. The video card was only on 30% load (possibly an important note, the memory was full, which is however not unusual for the game in question). The RAM had plenty of room and there weren't many operations as it didn't grow or shrink much. I just have the feeling that the game would run smoother if it used more of my hardware power. Why is it not doing so? I had the same in another game, The Elder Scrolls: Morrowind when using more than 100 mods (that all use scripting) and a few high res texture mods, + a full-on graphics improvement program. The engine is very old (2003), and so I thought this might be the cause (not being optimised for multithreading). I had thought of possible causes, like: The operating system doesn't let the games use all the resources. It doesn't make use of multi-threading appropriately. To eliminate the former, I tried a CPU stress tool and that got 100% CPU juice as I let it run, so the OS is not the problem. I gave its thread the "higher" priority though. My actual question In both games, I did things the engine was not really built to do or support. Can those games' framerate be limited cause of their own engine not being able to cope? What is the real reason and more importantly, can I help it? And in any case, could something actually be wrong with my hardware? It's all reasonably new, a couple of months, and I (almost) never experience any other trouble. Modern and much more demanding games work absolutely fine. Specs CPU: AMD Phenom II 965 X4 @ 3.4gHz RAM: 8GB of DDR3 RAM Video: MSI GTX560 (nVidia chip) with 1GB of GDDR5 memory OS: Windows 7 Ultimate 64 bit Nothing overclocked.

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  • VirtualBox Port Forward not working when Guest IP *IS* specified (while doc says opposite)

    - by Patrick
    Trying to port forward from host (Mac OS X) 127.0.0.1:8282 - guest (CentOS)'s 10.10.10.10:8080. Existing port forwards include 127.0.0.1:8181 and 9191 to guest without any IP specified (so whatever it gets through DHCP, as explained in the documentation). Here is how the non-working binding was added: VBoxManage modifyvm "VM name" --natpf1 "rule3,tcp,127.0.0.1,8282,10.10.10.10,8080" Here is how the working ones were added: VBoxManage modifyvm "VM name" --natpf1 "rule1,tcp,127.0.0.1,8181,,80" VBoxManage modifyvm "VM name" --natpf1 "rule2,tcp,127.0.0.1,9191,,9090" And by "non-working", I of course mean not listening (as a prerequisite to forwarding): $ lsof -Pi -n|grep Virtual|grep LISTEN VirtualBo 27050 user 21u IPv4 0x2bbdc68fd363175d 0t0 TCP 127.0.0.1:9191 (LISTEN) VirtualBo 27050 user 22u IPv4 0x2bbdc68fd0e0af75 0t0 TCP 127.0.0.1:8181 (LISTEN) There should be a similar line above but with 127.0.0.1:8282. Just to be clear, this port is listening perfectly fine on the guest itself. And when I remove the guest IP (i.e., clear the 10.10.10.10) the forward works fine, albeit to eth0 (not eth1 where I need it). I can tcpdump and watch the traffic flow back and forth. And yes, I've disabled iptables entirely while testing -- it's not getting blocked anywhere on the guest. As VirtualBox writes in their documentation, you are required to specify the guest IP if it's static (makes sense, no DHCP record it keeps): "If for some reason the guest uses a static assigned IP address not leased from the built-in DHCP server, it is required to specify the guest IP when registering the forwarding rule:". However, doing so (as I need to), seems to break the port forward with nary a report in any log file I can find. (I've reviewed everything in ~/Library/VirtualBox/). Other notes: While I used the above command to add the third rule, I've also verified it showed up correctly in GUI and then removed/re-added from there just to make sure). This forum link -- while very dated -- looks somewhat related in that a port forward to a static IP was not appearing (perhaps they think due to lack of gratuitous arp being sent for host to know IP is there/avail?). Anyway, what gives? Is this still buggy? Any suggestions? If not, easy enough workarounds? What's interesting is that this works perfectly fine on another user's Mac, however he's running a slightly older version (4.3.6 v. 4.3.12).

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  • My USB bootable thumb drive, no longer boots on a single particular computer on which it previously worked

    - by LiamMeron
    I created a bootable drive, booting CrunchBang, about 2 months ago. About a month ago, I booted into it on another laptop. After shutting down, I have been unable to get it to boot on my own laptop, despite having worked previously. I can still boot into it on my desktop, and can also boot into it on all other computers that I have tried. If I plug it in when I am running Ubuntu, the Home and / folders mount, the only error being that for some reason my PC likes to try and mount the swap partition too, which naturally, gives an error. The BIOS settings are all still setup to boot from USB. When I boot, all I get is a black screen with the white cursor, it will stay there for as long as I leave it. If it is worth anything, I have GRUB loader installed on the drive. The partitions look a little odd, but I am rather unfamiliar with how they are dealt with. The first partition, /, is sdb1 and has the bootable flag. The second partition is an extended system, and is sdb2. The third partition, according to GParted, seems to be nested under the second. This is the swap partition, and it is sdb5 The fourth partition is my home partition and is sdb6 and is also nested under the extended system. The first and fourth partitions are ext4. I don't know if that helps, but the more info, the better accuracy, generally. Thanks. EDIT: I tried reinstalling GRUB on the drive, but that didn't work. However, when I reinstalled GRUB on my laptop, I did it with my USB thumbdrive in. This caused the GRUB updater to find the /boot folder and add the proper details into my laptop's GRUB loader. I could log into CrunchBang from my laptop's GRUB but I was still unable to boot directly to the drive. It looked like my BIOS is unable to find the bootloader. I am unable to install GRUB to a partition I just created, a /boot partition at the start of the drive, GRUB just doesn't allow it. I think I'm going to have to reinstall #! on my drive, which won't be a great loss as I haven't put much time into it.

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  • Reviews Cheyney Group Marketing: What accounting softwares are available in the market for small businesses?

    - by user224313
    Accounting is the language of business, and good accounting software can save you hundreds of hours at the business equivalent of Berlitz. There's no substitute for an accounting pro who knows the ins and outs of tax law, but today's desktop packages can help you with everything from routine bookkeeping to payroll, taxes, and planning. Each package also produces files that you can hand off to an accountant as needed. Small-business managers have more accounting software options than ever, including subscription Web-based options that don't require their users to install or update software. Many businesses, however--including those that need to track large inventories or client databases, and those that prefer not to entrust their data to the cloud--may be happier with a desktop tool. We looked at three general-purpose, small-business accounting packages: Acclivity AccountEdgePro 2012 (both the product and the company were previously called MYOB), Intuit QuickBooks Premier 2012, and Sage's Sage 50 Complete 2013 (the successor to Peachtree Complete). All three packages offer a solid array of tools for tracking income and expenses, invoicing, managing payroll, and creating reports. These full-featured and highly mature programs don't come cheap. Acclivity AccountEdge Pro, at $299, is the least expensive; and prices climb if you opt to use common time-saving add-ons such as payroll services, or if you add licenses for multiple user accounts. All three are solid on the basics, but they have distinct differences in style and focus. The more you know about your accounting requirements, the more closely you'll want to look at the software you're thinking of buying. Sage 50 Complete should appeal most to people who understand the fine points of accounting and can use the product's many customization features (especially for businesses that manage inventory). QuickBooks works hard to appeal to newbies who need only the basics and might be intimidated by the level of detail and technical language exposed in the other two packages. At the same time, it also has a slew of third-party add-ons that meet specific needs and greatly expand its capabilities. AccountEdge Pro balances accessibility with a strong feature set at an affordable price. It's especially suitable for businesses that need to provide simultaneous access to multiple users.

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  • How to reliably map vSphere disks <-> Linux devices

    - by brianmcgee
    Task at hand After a virtual disk has been added to a Linux VM on vSphere 5, we need to identify the disks in order to automate the LVM storage provision. The virtual disks may reside on different datastores (e.g. sas or flash) and although they may be of the same size, their speed may vary. So I need a method to map the vSphere disks to Linux devices. Ideas Through the vSphere API, I am able to get the device info: Data Object Type: VirtualDiskFlatVer2BackingInfo Parent Managed Object ID: vm-230 Property Path: config.hardware.device[2000].backing Properties Name Type Value ChangeId string Unset contentId string "d58ec8c12486ea55c6f6d913642e1801" datastore ManagedObjectReference:Datastore datastore-216 (W5-CFAS012-Hybrid-CL20-004) deltaDiskFormat string "redoLogFormat" deltaGrainSize int Unset digestEnabled boolean false diskMode string "persistent" dynamicProperty DynamicProperty[] Unset dynamicType string Unset eagerlyScrub boolean Unset fileName string "[W5-CFAS012-Hybrid-CL20-004] l****9-000001.vmdk" parent VirtualDiskFlatVer2BackingInfo parent split boolean false thinProvisioned boolean false uuid string "6000C295-ab45-704e-9497-b25d2ba8dc00" writeThrough boolean false And on Linux I may read the uuid strings: [root@lx***** ~]# lsscsi -t [1:0:0:0] cd/dvd ata: /dev/sr0 [2:0:0:0] disk sas:0x5000c295ab45704e /dev/sda [3:0:0:0] disk sas:0x5000c2932dfa693f /dev/sdb [3:0:1:0] disk sas:0x5000c29dcd64314a /dev/sdc As you can see, the uuid string of disk /dev/sda looks somehow familiar to the string that is visible in the VMware API. Only the first hex digit is different (5 vs. 6) and it is only present to the third hyphen. So this looks promising... Alternative idea Select disks by controller. But is it reliable that the ascending SCSI Id also matches the next vSphere virtual disk? What happens if I add another DVD-ROM drive / USB Thumb drive? This will probably introduce new SCSI devices in between. Thats the cause why I think I will discard this idea. Questions Does someone know an easier method to map vSphere disks and Linux devices? Can someone explain the differences in the uuid strings? (I think this has something to do with SAS adressing initiator and target... WWN like...) May I reliably map devices by using those uuid strings? How about SCSI virtual disks? There is no uuid visible then... This task seems to be so obvious. Why doesn't Vmware think about this and simply add a way to query the disk mapping via Vmware Tools?

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  • Router behind Router--second router (and its clients) cannot be "seen" even after both routers are D

    - by Trioke
    Couple of terminology I guess I should get out of the way for consistency's sake throughout the post: External Router/Modem - SMC 8014WG - External IP 173.32.144.134 - Internal IP 192.168.0.1 Internal Router - LinkSys WRT120N - "External" IP of 192.168.0.175 - Internal IP 192.168.1.1 - Connected via Ethernet Cable (a really long one, from the basement to the second floor) PC - IP 192.168.200 - Connected Wirelessly via WAP2 Personal. Laptop - Used to try and diagnose the problem, a 4th machine to the setup which won't be part of the final setup once everything works. The actual problem: I've tried setting the LinkySys router as a DMZ'd client on the SMC router, and then DMZ'd the actual PC on the LinkSys. So the DMZ looks like this: On the SMZ, client with IP 192.168.0.175 is DMZ'd. On the LinkSys, client with IP 192.168.1.200 is DMZ'd. No dice. I then tried port forwarding the necessary port on the SMC to the LinkSys (lets just say, port 80). Then port forwarded Port 80 on the LinkSys to the PC. Same as the DMZ scenario above, but change DMZ with port forwarding. No dice, still :(. Now here's where I went stupid--and tell me if one should never do this--I enabled both DMZ and port forwarding at the same time. I fired up Opera--my browser of choice ;)--typed in 173.32.144.134:6333 and... ... Third time is the charm they say? Well, clearly not. Otherwise I wouldn't be here ;). To diagnose the problem, I enabled "Allow remote access to the Admin panel" on the LinkSys router, and specified port 6333 as the port to use. I port forwarded port 6333 on the SMC to 192.168.0.175, and access my external IP of 173.32.144.134:6333 in hopes of seeing the Admin panel... No dice (I think I've ran out of dice by now ;)). So to see where the problem was, I connected a laptop to the SMC via LAN cable, and typed in 192.168.0.175:6333, and viola, Admin Panel access! So the problem looks like it lies with the SMC--But that's as far as I've got, I've done the port forwarding, the DMZ'ing, and I've even disabled the built-in firewall for safe measures, but nothing worked. So, here I am. Unable to connect to the PC behind the Internal router externally, and without anything to go on other than to come here and ask for the wisdom of the the superuser folks :). If any more detail is required, just ask. (Apologies in advance, if questions should never be this long winded!)

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  • My new hard drive doesn't have rights on my old one?

    - by Allan
    Until recently I had a 1 TB hard disk with Windows 7 on it, I have bought myself a SSD, removed the old harddisc and installed Windows 7 on my new one. After that I put back the old hard disk, and formatted it, now I could use that as backup and to keep files on. Nice, right? Well I was updating .Net framework through Windows update, when it stalled. I noticed some space was used on one of the drives on my secondary 'previously primary' hard disk. Apparently it was the .Net framework, trying to save some temporary files on my secondary disc, because it was the one with the most space. It was like it didn't get access. I cancled the installation and rebooted the computer. Now wanting to remove the temporary folder on my secondary harddisk. It told me. "You don't have access by SYSTEM", I don't understand, my user is administrator, its the only user there is and at the same time I can remove and delete any other folder on that drive. I'm gonna go a little pseudo here. But it feels as if the computer treats the old harddisk as protected from tampering by the new SSD. Also, I feel I should mention, they are both listed as primary, ... primary 0 and primary 1. Both using SATA cable. My old hard drive was partioned into 3 drives. 2 of them said the current owner was 'Administrator/myPCname' and the third one said the current owner was 'SYSTEM' I changed them all into the only one that I could pick from the list, which is my user since the 'Administrators/myPCname' wasn't exactly wrong.. could it be that they were somehow still attached to the old OS?.. the fact is I named my computer the exact same thing as it was called before installing a new windows.. so I can't really tell if its an old ownership or not. Also.. I'm currently logged in as 'myname' and I'm administrator.. now trying to delete the previously mentioned files.. it says 'you need access from 'myname' – and it can't delete.. That seems really messed up, I mean I'm logged in as the name it wants me to use. Is there maybe someway I could reset all the users on my computer? Or create some default? I don't know – I just want it to take a form I have always known, from a standard Windows point of view.

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  • function to org-sort by three (3) criteria: due date / priority / title

    - by lawlist
    Is anyone aware of an org-sort function / modification that can refile / organize a group of TODO so that it sorts them by three (3) criteria: first sort by due date, second sort by priority, and third sort by by title of the task? EDIT: If anyone can please help me to modify this so that undated TODO are sorted last, that would be greatly appreciated -- at the present time, undated TODO are not being sorted: ;; multiple sort (defun org-sort-multi (&rest sort-types) "Multiple sorts on a certain level of an outline tree, or plain list items. SORT-TYPES is a list where each entry is either a character or a cons pair (BOOL . CHAR), where BOOL is whether or not to sort case-sensitively, and CHAR is one of the characters defined in `org-sort-entries-or-items'. Entries are applied in back to front order. Example: To sort first by TODO status, then by priority, then by date, then alphabetically (case-sensitive) use the following call: (org-sort-multi '(?d ?p ?t (t . ?a)))" (interactive) (dolist (x (nreverse sort-types)) (when (char-valid-p x) (setq x (cons nil x))) (condition-case nil (org-sort-entries (car x) (cdr x)) (error nil)))) ;; sort current level (defun lawlist-sort (&rest sort-types) "Sort the current org level. SORT-TYPES is a list where each entry is either a character or a cons pair (BOOL . CHAR), where BOOL is whether or not to sort case-sensitively, and CHAR is one of the characters defined in `org-sort-entries-or-items'. Entries are applied in back to front order. Defaults to \"?o ?p\" which is sorted by TODO status, then by priority" (interactive) (when (equal mode-name "Org") (let ((sort-types (or sort-types (if (or (org-entry-get nil "TODO") (org-entry-get nil "PRIORITY")) '(?d ?t ?p) ;; date, time, priority '((nil . ?a)))))) (save-excursion (outline-up-heading 1) (let ((start (point)) end) (while (and (not (bobp)) (not (eobp)) (<= (point) start)) (condition-case nil (outline-forward-same-level 1) (error (outline-up-heading 1)))) (unless (> (point) start) (goto-char (point-max))) (setq end (point)) (goto-char start) (apply 'org-sort-multi sort-types) (goto-char end) (when (eobp) (forward-line -1)) (when (looking-at "^\\s-*$") ;; (delete-line) ) (goto-char start) ;; (dotimes (x ) (org-cycle)) )))))

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  • Why can't we reach some (but not all) external web service via VPN connection?

    - by Paul Haldane
    At work (UK university) we use a set of Windows servers running WS2008R2 and RRAS which offer VPN service to students in our accommodation. We do this to associate the network connections with individuals. Before they've connected to the VPN all they can talk to is the stuff thats needed to setup the VPN and a local web site with documentation on how to connect. Medium term we'll probably replace this but it's what we're using at the moment. VPN on the 2008 servers allocates client a private (10.x) address. Access to external sites is through NAT on the campus routers (same as any other directly connected client on a private address). Non-VPN connections aren't seeing this problem. Older servers run WS 2003 and ISA2004. That setup works but has become unreliable under load. Big difference there was that we were allocating non-RFC1918 addresses to the clients (so no NAT required). Behaviour we're seeing is that once connected to the VPN, clients can reach local web sites (that is sites on the campus network) but only some external sites. It seems (but this may be chance) that the sites we can reach are Google ones (including YouTube). We certainly have trouble reaching Microsoft's Office 365 service (which is a pain because that's where mail for most of our students is). One odd bit of behaviour is that clients can fetch (using wget on a Windows 7 client) http://www.oracle.com/ (which gets a 301 redirect) but hangs when asked to fetch http://www.oracle.com/index.html (which is what the first URL redirects to). Access works reliably if we configure clients to use our local web proxies (Squid). My gut tells me that this is likely to be something in the chain dropping replies either based on HTTP inspection or the IP address in the reply. However I'm puzzled about why we're seeing this with the VPN clients. Plan for tomorrow (when I'm back in the office) is to setup a web server on external connection so that we can monitor behaviour at both ends of the conversation (hoping that the problem manifests itself with our test server). Any suggestions for things we should be looking at?

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  • NSMutableURLRequest returns null on real device, while returning image on simulator

    - by Yanchi
    I was testing my app that I've been working on for past 2 months. Basically it requests for JSON, that contains info about items. One field of JSON file is image_url. When I want to display this image, I need to download it from another server, that needs additional credentials. So it goes like this- In my cellForRowAtIndexPath I'm doing NSDictionary *aucdict = [jsonAukResults objectAtIndex:indexPath.row]; NSURL *imageURL = [NSURL URLWithString:[aucdict objectForKey:@"img_url"]]; NSString *authPString = [[[NSString stringWithFormat:@"login:password"]dataUsingEncoding:NSUTF8StringEncoding] base64EncodedString]; NSString *verifPString = [NSString stringWithFormat:@"Image %@",authPString]; NSMutableURLRequest *Prequest = [[NSMutableURLRequest alloc] initWithURL:imageURL]; [Prequest setValue:verifPString forHTTPHeaderField:@"Authorization"]; NSError *error = nil; NSURLResponse *resp = nil; NSData *picresult = [NSURLConnection sendSynchronousRequest:Prequest returningResponse:&resp error:&error]; UIImage *imageLoad = [[UIImage alloc] initWithData:picresult]; Now, I just obscured credentials (they are not login:password :)). My problem is, that right now, I get 3 items. All 3 have image on same server. I can get two of them with this code no problem. However third one is problematic, I always get (NULL) imageLoad. On my simulator, everything works fine, I get all 3 pictures. On real device I get error. I tried to NSURLConnection with error and response so I could debug better. This is what I got in my error. Printing description of error: Error Domain=NSURLErrorDomain Code=-1202 "The certificate for this server is invalid. You might be connecting to a server that is pretending to be “server name” which could put your confidential information at risk." UserInfo=0x1e5a3080 {NSErrorFailingURLStringKey=pictureLink.jpg, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, NSErrorFailingURLKey=pictureLink.jpg, NSLocalizedDescription=The certificate for this server is invalid. You might be connecting to a server that is pretending to be “server name” which could put your confidential information at risk., NSUnderlyingError=0x1e5a30e0 "The certificate for this server is invalid. You might be connecting to a server that is pretending to be “server name” which could put your confidential information at risk.", NSURLErrorFailingURLPeerTrustErrorKey=} I dont use SSL so Im really confused as what could cause this error. Btw, everything worked fine until now (this is my initial screen, so it's been done for good month and a half). Now I started to do graphics and this problem popped up :(

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  • Bridging and iptables SNAT conflict

    - by sad_admin
    Hello I am working on a setup here and have it working with one minor exception. Devices on one side of my bridge aren't getting SNAT'd to the Internet. The Diagram / Overview: Primary_Network (Site_A) | | Internet ------- Linux_Bridge_GW (GW) | | Secondary/CoLo Site (Site_B) Here is the setup: 1.) Site_A has all the production servers and workstations. 2.) Site_B has a set of servers that we would like to fail-over to and also serve our internet facing services from. 3.) GW has two interfaces that are trunked and carrying the appropriate VLAN traffic (allow layer-2 propagation of traffic between sites) //this all works perfectly fine. 4.) The problem that is being encountered is, hosts from Site_B have their default GW at Site_A (same subnet) GW does not have IPs on the VLANs that are being passed. 5.) All hosts at Site_A can reach the Internet without problem. 6.) GW has an addresses on a subnet that is ONLY for Internet destined traffic. (This was done so that Websense would not have to parse unnecessary traffic. We use this VLAN as the monitor port's source on the switch where Websense is sitting). What I think is happening: 1.) Packet/Frame comes in on physdev at Site_B destined for Internet. 2.) Kernel sees packet, and forwards it out the other side of the bridge to that host's default GW. 3.) Site_A (containing core-network's Default-GW) sees that packet is destined for a host it doesn't know about, so it sends it to it's default GW (the linux bridge, since it's Internet bound). 4.) The kernel says "Hey, I've seen you before" and therefore doesn't do SNAT'ing on the packet and sends it out to the Internet where it's black-holed. Why I think it's happening: 1.) A tcpdump on the internet facing NIC shows the packet leaving the interface with the private address as it's source. What I would like: 1.) Have the packet SNAT'd. 2.) Something like the below would be awesome a.) packet comes in from Site_B b.) kernel sees that the packet is NOT destined for itself or any private address c.) kernel says "OK, well since you're destined for the Internet I'm going to send you out this interface rather than forward you to your normal default GW that's WAAAY over there." d.) packet comes in from internet and is sent out the appropriate bridge physdev depending on which site the host it's destined for is at. Thanks for any assistance or guidance that you are willing to offer. Best Regards, Sad Admin

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  • FTP script needs blank line

    - by Ones and Zeroes
    I am trying to determine the reason for some FTP servers requiring a blank line in the script as follows: open server.com username ftp_commands bye Refer to blank line required after username credentials. Example from: FTP from batch file another reference to the same: http://newsgroups.derkeiler.com/Archive/Comp/comp.sys.ibm.as400.misc/2008-05/msg00227.html Also discussed here: archive.midrange.com/midrange-l/200601/msg00048.html "The behavior I'm observing is the same as if I didn't specify the password to login." with an answer referring to our same fix... archive.midrange.com/midrange-l/200601/msg00053.html and archive.midrange.com/midrange-l/200601/msg00065.html Note: It is my experience that FTP questions attract uncouth responses. Admittedly FTP is outdated, but many clients still have legacy systems, which they cannot upgrade or replace. The reason thereof should not be discussed here. The intention of this question is to invite a positive response. Please do not respond if you disagree with the above. If you have never encountered this same issue, please do not respond. I suspect this may be limited to FTP scripts executed from Windows machines, but have been told that this happens often and with many different servers. My specific interest is to understand what may cause this as I have a real world example of a production system suddenly requiring this as a workaround fix, after running for many years without issue. The server belongs to a third party who claims no change on their end. Server details unknown and cannot be determined. Any help or encouragement from someone who has come across the same, would be appreciated. ps. Sorry for the many words and references to painful responses, but I have asked similar questions on serverfault and elsewhere and unfortunately got back kneejerk responses to FTP and respondents debating the validity of the question. I would truly not ask, or re-post this question online if I had a better understanding of the issue. I know of people who have seen this issue, but don't know what causes it. I am wary that this question would again turn into another irrelevant discussion. Please, I ask very nicely: Please do not respond if you have not encountered a similar issue. FURTHER EDIT: Please do not suggest changing the product. The problem is not the blank line requirement. We know this fixes the issue. The problem is not being able to explain the reason for the blank line in the first place. Slight difference, but a critical point to note wrt the answering of this question.

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  • Need a script/batch/program that runs a command that won't be killed when the parent is killed

    - by billc.cn
    The scenario I use Zabbix to monitor my servers and recently I wanted to add some more metrics for the Windows ones. For security reasons, I used Zabbix's User Parameter feature, but it limits the execution of external commands to about 3 seconds. After that, the command is forcibly killed. I want to run some long run commands, so I used the trick from Zabbix's forum: run the command in the background, write the results to a file and use Zabbix to collect them. This is rather easy under *nix thanks to the "&" operator, but there is no such support in Windows' shell. To make things worse, when Zabbix kills forcibly kill the cmd.exe it used to evaluate the commands, all child processes die including the unfinished background tasks. Thus I need something that can sever all the ties with its children so they won't be affected in the cascading kill. What I've tried start and start /B - They do nothing as the child always die with the parent WScript.Shell.Run as in invis.vbs from StackOverflow - Sometimes work. If the wscript process is forcibly killed as opposed to quitting on its own, the children will die as well. hstart - similar results to invis.vbs At command - This requires you to set an absolution time for the task to run as opposed to an offset, so the code would be quite messy due to the limited shell scripting capability of Windows. (Edit) PsExec.exe from the SysInternals suite - It uses a service to launch the command, so it is not affected by the kill; however, it prints some banner and log info to StdErr and there's no switch to disable this. When I use 2>NUL to redirect them, Zabbix reports an error. After trying the above in different combinations, I noticed if I call hstart from invis.vbs, the command started by the former will be left alone as a parent-less process when invis.vbs is killed. However, since I need to redirect the output, the command I want to run is always in the form of cmd.exe /c ""command" "args"" >log. The vbs also removes all the quotes, so I have to encode the command with self-defined escape sequences. The end result involves about five levels of escaping/quoting, which is almost impossible to maintain. Anyone know any better solutions? Some requirements Any bat/vbs/js/Win32 binary is acceptable Better not require multiple levels of escaping No .Net (including PowerShell) because it is not installed

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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  • Zen and the Art of File and Folder Organization

    - by Mark Virtue
    Is your desk a paragon of neatness, or does it look like a paper-bomb has gone off? If you’ve been putting off getting organized because the task is too huge or daunting, or you don’t know where to start, we’ve got 40 tips to get you on the path to zen mastery of your filing system. For all those readers who would like to get their files and folders organized, or, if they’re already organized, better organized—we have compiled a complete guide to getting organized and staying organized, a comprehensive article that will hopefully cover every possible tip you could want. Signs that Your Computer is Poorly Organized If your computer is a mess, you’re probably already aware of it.  But just in case you’re not, here are some tell-tale signs: Your Desktop has over 40 icons on it “My Documents” contains over 300 files and 60 folders, including MP3s and digital photos You use the Windows’ built-in search facility whenever you need to find a file You can’t find programs in the out-of-control list of programs in your Start Menu You save all your Word documents in one folder, all your spreadsheets in a second folder, etc Any given file that you’re looking for may be in any one of four different sets of folders But before we start, here are some quick notes: We’re going to assume you know what files and folders are, and how to create, save, rename, copy and delete them The organization principles described in this article apply equally to all computer systems.  However, the screenshots here will reflect how things look on Windows (usually Windows 7).  We will also mention some useful features of Windows that can help you get organized. Everyone has their own favorite methodology of organizing and filing, and it’s all too easy to get into “My Way is Better than Your Way” arguments.  The reality is that there is no perfect way of getting things organized.  When I wrote this article, I tried to keep a generalist and objective viewpoint.  I consider myself to be unusually well organized (to the point of obsession, truth be told), and I’ve had 25 years experience in collecting and organizing files on computers.  So I’ve got a lot to say on the subject.  But the tips I have described here are only one way of doing it.  Hopefully some of these tips will work for you too, but please don’t read this as any sort of “right” way to do it. At the end of the article we’ll be asking you, the reader, for your own organization tips. Why Bother Organizing At All? For some, the answer to this question is self-evident. And yet, in this era of powerful desktop search software (the search capabilities built into the Windows Vista and Windows 7 Start Menus, and third-party programs like Google Desktop Search), the question does need to be asked, and answered. I have a friend who puts every file he ever creates, receives or downloads into his My Documents folder and doesn’t bother filing them into subfolders at all.  He relies on the search functionality built into his Windows operating system to help him find whatever he’s looking for.  And he always finds it.  He’s a Search Samurai.  For him, filing is a waste of valuable time that could be spent enjoying life! It’s tempting to follow suit.  On the face of it, why would anyone bother to take the time to organize their hard disk when such excellent search software is available?  Well, if all you ever want to do with the files you own is to locate and open them individually (for listening, editing, etc), then there’s no reason to ever bother doing one scrap of organization.  But consider these common tasks that are not achievable with desktop search software: Find files manually.  Often it’s not convenient, speedy or even possible to utilize your desktop search software to find what you want.  It doesn’t work 100% of the time, or you may not even have it installed.  Sometimes its just plain faster to go straight to the file you want, if you know it’s in a particular sub-folder, rather than trawling through hundreds of search results. Find groups of similar files (e.g. all your “work” files, all the photos of your Europe holiday in 2008, all your music videos, all the MP3s from Dark Side of the Moon, all your letters you wrote to your wife, all your tax returns).  Clever naming of the files will only get you so far.  Sometimes it’s the date the file was created that’s important, other times it’s the file format, and other times it’s the purpose of the file.  How do you name a collection of files so that they’re easy to isolate based on any of the above criteria?  Short answer, you can’t. Move files to a new computer.  It’s time to upgrade your computer.  How do you quickly grab all the files that are important to you?  Or you decide to have two computers now – one for home and one for work.  How do you quickly isolate only the work-related files to move them to the work computer? Synchronize files to other computers.  If you have more than one computer, and you need to mirror some of your files onto the other computer (e.g. your music collection), then you need a way to quickly determine which files are to be synced and which are not.  Surely you don’t want to synchronize everything? Choose which files to back up.  If your backup regime calls for multiple backups, or requires speedy backups, then you’ll need to be able to specify which files are to be backed up, and which are not.  This is not possible if they’re all in the same folder. Finally, if you’re simply someone who takes pleasure in being organized, tidy and ordered (me! me!), then you don’t even need a reason.  Being disorganized is simply unthinkable. Tips on Getting Organized Here we present our 40 best tips on how to get organized.  Or, if you’re already organized, to get better organized. Tip #1.  Choose Your Organization System Carefully The reason that most people are not organized is that it takes time.  And the first thing that takes time is deciding upon a system of organization.  This is always a matter of personal preference, and is not something that a geek on a website can tell you.  You should always choose your own system, based on how your own brain is organized (which makes the assumption that your brain is, in fact, organized). We can’t instruct you, but we can make suggestions: You may want to start off with a system based on the users of the computer.  i.e. “My Files”, “My Wife’s Files”, My Son’s Files”, etc.  Inside “My Files”, you might then break it down into “Personal” and “Business”.  You may then realize that there are overlaps.  For example, everyone may want to share access to the music library, or the photos from the school play.  So you may create another folder called “Family”, for the “common” files. You may decide that the highest-level breakdown of your files is based on the “source” of each file.  In other words, who created the files.  You could have “Files created by ME (business or personal)”, “Files created by people I know (family, friends, etc)”, and finally “Files created by the rest of the world (MP3 music files, downloaded or ripped movies or TV shows, software installation files, gorgeous desktop wallpaper images you’ve collected, etc).”  This system happens to be the one I use myself.  See below:  Mark is for files created by meVC is for files created by my company (Virtual Creations)Others is for files created by my friends and familyData is the rest of the worldAlso, Settings is where I store the configuration files and other program data files for my installed software (more on this in tip #34, below). Each folder will present its own particular set of requirements for further sub-organization.  For example, you may decide to organize your music collection into sub-folders based on the artist’s name, while your digital photos might get organized based on the date they were taken.  It can be different for every sub-folder! Another strategy would be based on “currentness”.  Files you have yet to open and look at live in one folder.  Ones that have been looked at but not yet filed live in another place.  Current, active projects live in yet another place.  All other files (your “archive”, if you like) would live in a fourth folder. (And of course, within that last folder you’d need to create a further sub-system based on one of the previous bullet points). Put some thought into this – changing it when it proves incomplete can be a big hassle!  Before you go to the trouble of implementing any system you come up with, examine a wide cross-section of the files you own and see if they will all be able to find a nice logical place to sit within your system. Tip #2.  When You Decide on Your System, Stick to It! There’s nothing more pointless than going to all the trouble of creating a system and filing all your files, and then whenever you create, receive or download a new file, you simply dump it onto your Desktop.  You need to be disciplined – forever!  Every new file you get, spend those extra few seconds to file it where it belongs!  Otherwise, in just a month or two, you’ll be worse off than before – half your files will be organized and half will be disorganized – and you won’t know which is which! Tip #3.  Choose the Root Folder of Your Structure Carefully Every data file (document, photo, music file, etc) that you create, own or is important to you, no matter where it came from, should be found within one single folder, and that one single folder should be located at the root of your C: drive (as a sub-folder of C:\).  In other words, do not base your folder structure in standard folders like “My Documents”.  If you do, then you’re leaving it up to the operating system engineers to decide what folder structure is best for you.  And every operating system has a different system!  In Windows 7 your files are found in C:\Users\YourName, whilst on Windows XP it was C:\Documents and Settings\YourName\My Documents.  In UNIX systems it’s often /home/YourName. These standard default folders tend to fill up with junk files and folders that are not at all important to you.  “My Documents” is the worst offender.  Every second piece of software you install, it seems, likes to create its own folder in the “My Documents” folder.  These folders usually don’t fit within your organizational structure, so don’t use them!  In fact, don’t even use the “My Documents” folder at all.  Allow it to fill up with junk, and then simply ignore it.  It sounds heretical, but: Don’t ever visit your “My Documents” folder!  Remove your icons/links to “My Documents” and replace them with links to the folders you created and you care about! Create your own file system from scratch!  Probably the best place to put it would be on your D: drive – if you have one.  This way, all your files live on one drive, while all the operating system and software component files live on the C: drive – simply and elegantly separated.  The benefits of that are profound.  Not only are there obvious organizational benefits (see tip #10, below), but when it comes to migrate your data to a new computer, you can (sometimes) simply unplug your D: drive and plug it in as the D: drive of your new computer (this implies that the D: drive is actually a separate physical disk, and not a partition on the same disk as C:).  You also get a slight speed improvement (again, only if your C: and D: drives are on separate physical disks). Warning:  From tip #12, below, you will see that it’s actually a good idea to have exactly the same file system structure – including the drive it’s filed on – on all of the computers you own.  So if you decide to use the D: drive as the storage system for your own files, make sure you are able to use the D: drive on all the computers you own.  If you can’t ensure that, then you can still use a clever geeky trick to store your files on the D: drive, but still access them all via the C: drive (see tip #17, below). If you only have one hard disk (C:), then create a dedicated folder that will contain all your files – something like C:\Files.  The name of the folder is not important, but make it a single, brief word. There are several reasons for this: When creating a backup regime, it’s easy to decide what files should be backed up – they’re all in the one folder! If you ever decide to trade in your computer for a new one, you know exactly which files to migrate You will always know where to begin a search for any file If you synchronize files with other computers, it makes your synchronization routines very simple.   It also causes all your shortcuts to continue to work on the other machines (more about this in tip #24, below). Once you’ve decided where your files should go, then put all your files in there – Everything!  Completely disregard the standard, default folders that are created for you by the operating system (“My Music”, “My Pictures”, etc).  In fact, you can actually relocate many of those folders into your own structure (more about that below, in tip #6). The more completely you get all your data files (documents, photos, music, etc) and all your configuration settings into that one folder, then the easier it will be to perform all of the above tasks. Once this has been done, and all your files live in one folder, all the other folders in C:\ can be thought of as “operating system” folders, and therefore of little day-to-day interest for us. Here’s a screenshot of a nicely organized C: drive, where all user files are located within the \Files folder:   Tip #4.  Use Sub-Folders This would be our simplest and most obvious tip.  It almost goes without saying.  Any organizational system you decide upon (see tip #1) will require that you create sub-folders for your files.  Get used to creating folders on a regular basis. Tip #5.  Don’t be Shy About Depth Create as many levels of sub-folders as you need.  Don’t be scared to do so.  Every time you notice an opportunity to group a set of related files into a sub-folder, do so.  Examples might include:  All the MP3s from one music CD, all the photos from one holiday, or all the documents from one client. It’s perfectly okay to put files into a folder called C:\Files\Me\From Others\Services\WestCo Bank\Statements\2009.  That’s only seven levels deep.  Ten levels is not uncommon.  Of course, it’s possible to take this too far.  If you notice yourself creating a sub-folder to hold only one file, then you’ve probably become a little over-zealous.  On the other hand, if you simply create a structure with only two levels (for example C:\Files\Work) then you really haven’t achieved any level of organization at all (unless you own only six files!).  Your “Work” folder will have become a dumping ground, just like your Desktop was, with most likely hundreds of files in it. Tip #6.  Move the Standard User Folders into Your Own Folder Structure Most operating systems, including Windows, create a set of standard folders for each of its users.  These folders then become the default location for files such as documents, music files, digital photos and downloaded Internet files.  In Windows 7, the full list is shown below: Some of these folders you may never use nor care about (for example, the Favorites folder, if you’re not using Internet Explorer as your browser).  Those ones you can leave where they are.  But you may be using some of the other folders to store files that are important to you.  Even if you’re not using them, Windows will still often treat them as the default storage location for many types of files.  When you go to save a standard file type, it can become annoying to be automatically prompted to save it in a folder that’s not part of your own file structure. But there’s a simple solution:  Move the folders you care about into your own folder structure!  If you do, then the next time you go to save a file of the corresponding type, Windows will prompt you to save it in the new, moved location. Moving the folders is easy.  Simply drag-and-drop them to the new location.  Here’s a screenshot of the default My Music folder being moved to my custom personal folder (Mark): Tip #7.  Name Files and Folders Intelligently This is another one that almost goes without saying, but we’ll say it anyway:  Do not allow files to be created that have meaningless names like Document1.doc, or folders called New Folder (2).  Take that extra 20 seconds and come up with a meaningful name for the file/folder – one that accurately divulges its contents without repeating the entire contents in the name. Tip #8.  Watch Out for Long Filenames Another way to tell if you have not yet created enough depth to your folder hierarchy is that your files often require really long names.  If you need to call a file Johnson Sales Figures March 2009.xls (which might happen to live in the same folder as Abercrombie Budget Report 2008.xls), then you might want to create some sub-folders so that the first file could be simply called March.xls, and living in the Clients\Johnson\Sales Figures\2009 folder. A well-placed file needs only a brief filename! Tip #9.  Use Shortcuts!  Everywhere! This is probably the single most useful and important tip we can offer.  A shortcut allows a file to be in two places at once. Why would you want that?  Well, the file and folder structure of every popular operating system on the market today is hierarchical.  This means that all objects (files and folders) always live within exactly one parent folder.  It’s a bit like a tree.  A tree has branches (folders) and leaves (files).  Each leaf, and each branch, is supported by exactly one parent branch, all the way back to the root of the tree (which, incidentally, is exactly why C:\ is called the “root folder” of the C: drive). That hard disks are structured this way may seem obvious and even necessary, but it’s only one way of organizing data.  There are others:  Relational databases, for example, organize structured data entirely differently.  The main limitation of hierarchical filing structures is that a file can only ever be in one branch of the tree – in only one folder – at a time.  Why is this a problem?  Well, there are two main reasons why this limitation is a problem for computer users: The “correct” place for a file, according to our organizational rationale, is very often a very inconvenient place for that file to be located.  Just because it’s correctly filed doesn’t mean it’s easy to get to.  Your file may be “correctly” buried six levels deep in your sub-folder structure, but you may need regular and speedy access to this file every day.  You could always move it to a more convenient location, but that would mean that you would need to re-file back to its “correct” location it every time you’d finished working on it.  Most unsatisfactory. A file may simply “belong” in two or more different locations within your file structure.  For example, say you’re an accountant and you have just completed the 2009 tax return for John Smith.  It might make sense to you to call this file 2009 Tax Return.doc and file it under Clients\John Smith.  But it may also be important to you to have the 2009 tax returns from all your clients together in the one place.  So you might also want to call the file John Smith.doc and file it under Tax Returns\2009.  The problem is, in a purely hierarchical filing system, you can’t put it in both places.  Grrrrr! Fortunately, Windows (and most other operating systems) offers a way for you to do exactly that:  It’s called a “shortcut” (also known as an “alias” on Macs and a “symbolic link” on UNIX systems).  Shortcuts allow a file to exist in one place, and an icon that represents the file to be created and put anywhere else you please.  In fact, you can create a dozen such icons and scatter them all over your hard disk.  Double-clicking on one of these icons/shortcuts opens up the original file, just as if you had double-clicked on the original file itself. Consider the following two icons: The one on the left is the actual Word document, while the one on the right is a shortcut that represents the Word document.  Double-clicking on either icon will open the same file.  There are two main visual differences between the icons: The shortcut will have a small arrow in the lower-left-hand corner (on Windows, anyway) The shortcut is allowed to have a name that does not include the file extension (the “.docx” part, in this case) You can delete the shortcut at any time without losing any actual data.  The original is still intact.  All you lose is the ability to get to that data from wherever the shortcut was. So why are shortcuts so great?  Because they allow us to easily overcome the main limitation of hierarchical file systems, and put a file in two (or more) places at the same time.  You will always have files that don’t play nice with your organizational rationale, and can’t be filed in only one place.  They demand to exist in two places.  Shortcuts allow this!  Furthermore, they allow you to collect your most often-opened files and folders together in one spot for convenient access.  The cool part is that the original files stay where they are, safe forever in their perfectly organized location. So your collection of most often-opened files can – and should – become a collection of shortcuts! If you’re still not convinced of the utility of shortcuts, consider the following well-known areas of a typical Windows computer: The Start Menu (and all the programs that live within it) The Quick Launch bar (or the Superbar in Windows 7) The “Favorite folders” area in the top-left corner of the Windows Explorer window (in Windows Vista or Windows 7) Your Internet Explorer Favorites or Firefox Bookmarks Each item in each of these areas is a shortcut!  Each of those areas exist for one purpose only:  For convenience – to provide you with a collection of the files and folders you access most often. It should be easy to see by now that shortcuts are designed for one single purpose:  To make accessing your files more convenient.  Each time you double-click on a shortcut, you are saved the hassle of locating the file (or folder, or program, or drive, or control panel icon) that it represents. Shortcuts allow us to invent a golden rule of file and folder organization: “Only ever have one copy of a file – never have two copies of the same file.  Use a shortcut instead” (this rule doesn’t apply to copies created for backup purposes, of course!) There are also lesser rules, like “don’t move a file into your work area – create a shortcut there instead”, and “any time you find yourself frustrated with how long it takes to locate a file, create a shortcut to it and place that shortcut in a convenient location.” So how to we create these massively useful shortcuts?  There are two main ways: “Copy” the original file or folder (click on it and type Ctrl-C, or right-click on it and select Copy):  Then right-click in an empty area of the destination folder (the place where you want the shortcut to go) and select Paste shortcut: Right-drag (drag with the right mouse button) the file from the source folder to the destination folder.  When you let go of the mouse button at the destination folder, a menu pops up: Select Create shortcuts here. Note that when shortcuts are created, they are often named something like Shortcut to Budget Detail.doc (windows XP) or Budget Detail – Shortcut.doc (Windows 7).   If you don’t like those extra words, you can easily rename the shortcuts after they’re created, or you can configure Windows to never insert the extra words in the first place (see our article on how to do this). And of course, you can create shortcuts to folders too, not just to files! Bottom line: Whenever you have a file that you’d like to access from somewhere else (whether it’s convenience you’re after, or because the file simply belongs in two places), create a shortcut to the original file in the new location. Tip #10.  Separate Application Files from Data Files Any digital organization guru will drum this rule into you.  Application files are the components of the software you’ve installed (e.g. Microsoft Word, Adobe Photoshop or Internet Explorer).  Data files are the files that you’ve created for yourself using that software (e.g. Word Documents, digital photos, emails or playlists). Software gets installed, uninstalled and upgraded all the time.  Hopefully you always have the original installation media (or downloaded set-up file) kept somewhere safe, and can thus reinstall your software at any time.  This means that the software component files are of little importance.  Whereas the files you have created with that software is, by definition, important.  It’s a good rule to always separate unimportant files from important files. So when your software prompts you to save a file you’ve just created, take a moment and check out where it’s suggesting that you save the file.  If it’s suggesting that you save the file into the same folder as the software itself, then definitely don’t follow that suggestion.  File it in your own folder!  In fact, see if you can find the program’s configuration option that determines where files are saved by default (if it has one), and change it. Tip #11.  Organize Files Based on Purpose, Not on File Type If you have, for example a folder called Work\Clients\Johnson, and within that folder you have two sub-folders, Word Documents and Spreadsheets (in other words, you’re separating “.doc” files from “.xls” files), then chances are that you’re not optimally organized.  It makes little sense to organize your files based on the program that created them.  Instead, create your sub-folders based on the purpose of the file.  For example, it would make more sense to create sub-folders called Correspondence and Financials.  It may well be that all the files in a given sub-folder are of the same file-type, but this should be more of a coincidence and less of a design feature of your organization system. Tip #12.  Maintain the Same Folder Structure on All Your Computers In other words, whatever organizational system you create, apply it to every computer that you can.  There are several benefits to this: There’s less to remember.  No matter where you are, you always know where to look for your files If you copy or synchronize files from one computer to another, then setting up the synchronization job becomes very simple Shortcuts can be copied or moved from one computer to another with ease (assuming the original files are also copied/moved).  There’s no need to find the target of the shortcut all over again on the second computer Ditto for linked files (e.g Word documents that link to data in a separate Excel file), playlists, and any files that reference the exact file locations of other files. This applies even to the drive that your files are stored on.  If your files are stored on C: on one computer, make sure they’re stored on C: on all your computers.  Otherwise all your shortcuts, playlists and linked files will stop working! Tip #13.  Create an “Inbox” Folder Create yourself a folder where you store all files that you’re currently working on, or that you haven’t gotten around to filing yet.  You can think of this folder as your “to-do” list.  You can call it “Inbox” (making it the same metaphor as your email system), or “Work”, or “To-Do”, or “Scratch”, or whatever name makes sense to you.  It doesn’t matter what you call it – just make sure you have one! Once you have finished working on a file, you then move it from the “Inbox” to its correct location within your organizational structure. You may want to use your Desktop as this “Inbox” folder.  Rightly or wrongly, most people do.  It’s not a bad place to put such files, but be careful:  If you do decide that your Desktop represents your “to-do” list, then make sure that no other files find their way there.  In other words, make sure that your “Inbox”, wherever it is, Desktop or otherwise, is kept free of junk – stray files that don’t belong there. So where should you put this folder, which, almost by definition, lives outside the structure of the rest of your filing system?  Well, first and foremost, it has to be somewhere handy.  This will be one of your most-visited folders, so convenience is key.  Putting it on the Desktop is a great option – especially if you don’t have any other folders on your Desktop:  the folder then becomes supremely easy to find in Windows Explorer: You would then create shortcuts to this folder in convenient spots all over your computer (“Favorite Links”, “Quick Launch”, etc). Tip #14.  Ensure You have Only One “Inbox” Folder Once you’ve created your “Inbox” folder, don’t use any other folder location as your “to-do list”.  Throw every incoming or created file into the Inbox folder as you create/receive it.  This keeps the rest of your computer pristine and free of randomly created or downloaded junk.  The last thing you want to be doing is checking multiple folders to see all your current tasks and projects.  Gather them all together into one folder. Here are some tips to help ensure you only have one Inbox: Set the default “save” location of all your programs to this folder. Set the default “download” location for your browser to this folder. If this folder is not your desktop (recommended) then also see if you can make a point of not putting “to-do” files on your desktop.  This keeps your desktop uncluttered and Zen-like: (the Inbox folder is in the bottom-right corner) Tip #15.  Be Vigilant about Clearing Your “Inbox” Folder This is one of the keys to staying organized.  If you let your “Inbox” overflow (i.e. allow there to be more than, say, 30 files or folders in there), then you’re probably going to start feeling like you’re overwhelmed:  You’re not keeping up with your to-do list.  Once your Inbox gets beyond a certain point (around 30 files, studies have shown), then you’ll simply start to avoid it.  You may continue to put files in there, but you’ll be scared to look at it, fearing the “out of control” feeling that all overworked, chaotic or just plain disorganized people regularly feel. So, here’s what you can do: Visit your Inbox/to-do folder regularly (at least five times per day). Scan the folder regularly for files that you have completed working on and are ready for filing.  File them immediately. Make it a source of pride to keep the number of files in this folder as small as possible.  If you value peace of mind, then make the emptiness of this folder one of your highest (computer) priorities If you know that a particular file has been in the folder for more than, say, six weeks, then admit that you’re not actually going to get around to processing it, and move it to its final resting place. Tip #16.  File Everything Immediately, and Use Shortcuts for Your Active Projects As soon as you create, receive or download a new file, store it away in its “correct” folder immediately.  Then, whenever you need to work on it (possibly straight away), create a shortcut to it in your “Inbox” (“to-do”) folder or your desktop.  That way, all your files are always in their “correct” locations, yet you still have immediate, convenient access to your current, active files.  When you finish working on a file, simply delete the shortcut. Ideally, your “Inbox” folder – and your Desktop – should contain no actual files or folders.  They should simply contain shortcuts. Tip #17.  Use Directory Symbolic Links (or Junctions) to Maintain One Unified Folder Structure Using this tip, we can get around a potential hiccup that we can run into when creating our organizational structure – the issue of having more than one drive on our computer (C:, D:, etc).  We might have files we need to store on the D: drive for space reasons, and yet want to base our organized folder structure on the C: drive (or vice-versa). Your chosen organizational structure may dictate that all your files must be accessed from the C: drive (for example, the root folder of all your files may be something like C:\Files).  And yet you may still have a D: drive and wish to take advantage of the hundreds of spare Gigabytes that it offers.  Did you know that it’s actually possible to store your files on the D: drive and yet access them as if they were on the C: drive?  And no, we’re not talking about shortcuts here (although the concept is very similar). By using the shell command mklink, you can essentially take a folder that lives on one drive and create an alias for it on a different drive (you can do lots more than that with mklink – for a full rundown on this programs capabilities, see our dedicated article).  These aliases are called directory symbolic links (and used to be known as junctions).  You can think of them as “virtual” folders.  They function exactly like regular folders, except they’re physically located somewhere else. For example, you may decide that your entire D: drive contains your complete organizational file structure, but that you need to reference all those files as if they were on the C: drive, under C:\Files.  If that was the case you could create C:\Files as a directory symbolic link – a link to D:, as follows: mklink /d c:\files d:\ Or it may be that the only files you wish to store on the D: drive are your movie collection.  You could locate all your movie files in the root of your D: drive, and then link it to C:\Files\Media\Movies, as follows: mklink /d c:\files\media\movies d:\ (Needless to say, you must run these commands from a command prompt – click the Start button, type cmd and press Enter) Tip #18. Customize Your Folder Icons This is not strictly speaking an organizational tip, but having unique icons for each folder does allow you to more quickly visually identify which folder is which, and thus saves you time when you’re finding files.  An example is below (from my folder that contains all files downloaded from the Internet): To learn how to change your folder icons, please refer to our dedicated article on the subject. Tip #19.  Tidy Your Start Menu The Windows Start Menu is usually one of the messiest parts of any Windows computer.  Every program you install seems to adopt a completely different approach to placing icons in this menu.  Some simply put a single program icon.  Others create a folder based on the name of the software.  And others create a folder based on the name of the software manufacturer.  It’s chaos, and can make it hard to find the software you want to run. Thankfully we can avoid this chaos with useful operating system features like Quick Launch, the Superbar or pinned start menu items. Even so, it would make a lot of sense to get into the guts of the Start Menu itself and give it a good once-over.  All you really need to decide is how you’re going to organize your applications.  A structure based on the purpose of the application is an obvious candidate.  Below is an example of one such structure: In this structure, Utilities means software whose job it is to keep the computer itself running smoothly (configuration tools, backup software, Zip programs, etc).  Applications refers to any productivity software that doesn’t fit under the headings Multimedia, Graphics, Internet, etc. In case you’re not aware, every icon in your Start Menu is a shortcut and can be manipulated like any other shortcut (copied, moved, deleted, etc). With the Windows Start Menu (all version of Windows), Microsoft has decided that there be two parallel folder structures to store your Start Menu shortcuts.  One for you (the logged-in user of the computer) and one for all users of the computer.  Having two parallel structures can often be redundant:  If you are the only user of the computer, then having two parallel structures is totally redundant.  Even if you have several users that regularly log into the computer, most of your installed software will need to be made available to all users, and should thus be moved out of the “just you” version of the Start Menu and into the “all users” area. To take control of your Start Menu, so you can start organizing it, you’ll need to know how to access the actual folders and shortcut files that make up the Start Menu (both versions of it).  To find these folders and files, click the Start button and then right-click on the All Programs text (Windows XP users should right-click on the Start button itself): The Open option refers to the “just you” version of the Start Menu, while the Open All Users option refers to the “all users” version.  Click on the one you want to organize. A Windows Explorer window then opens with your chosen version of the Start Menu selected.  From there it’s easy.  Double-click on the Programs folder and you’ll see all your folders and shortcuts.  Now you can delete/rename/move until it’s just the way you want it. Note:  When you’re reorganizing your Start Menu, you may want to have two Explorer windows open at the same time – one showing the “just you” version and one showing the “all users” version.  You can drag-and-drop between the windows. Tip #20.  Keep Your Start Menu Tidy Once you have a perfectly organized Start Menu, try to be a little vigilant about keeping it that way.  Every time you install a new piece of software, the icons that get created will almost certainly violate your organizational structure. So to keep your Start Menu pristine and organized, make sure you do the following whenever you install a new piece of software: Check whether the software was installed into the “just you” area of the Start Menu, or the “all users” area, and then move it to the correct area. Remove all the unnecessary icons (like the “Read me” icon, the “Help” icon (you can always open the help from within the software itself when it’s running), the “Uninstall” icon, the link(s)to the manufacturer’s website, etc) Rename the main icon(s) of the software to something brief that makes sense to you.  For example, you might like to rename Microsoft Office Word 2010 to simply Word Move the icon(s) into the correct folder based on your Start Menu organizational structure And don’t forget:  when you uninstall a piece of software, the software’s uninstall routine is no longer going to be able to remove the software’s icon from the Start Menu (because you moved and/or renamed it), so you’ll need to remove that icon manually. Tip #21.  Tidy C:\ The root of your C: drive (C:\) is a common dumping ground for files and folders – both by the users of your computer and by the software that you install on your computer.  It can become a mess. There’s almost no software these days that requires itself to be installed in C:\.  99% of the time it can and should be installed into C:\Program Files.  And as for your own files, well, it’s clear that they can (and almost always should) be stored somewhere else. In an ideal world, your C:\ folder should look like this (on Windows 7): Note that there are some system files and folders in C:\ that are usually and deliberately “hidden” (such as the Windows virtual memory file pagefile.sys, the boot loader file bootmgr, and the System Volume Information folder).  Hiding these files and folders is a good idea, as they need to stay where they are and are almost never needed to be opened or even seen by you, the user.  Hiding them prevents you from accidentally messing with them, and enhances your sense of order and well-being when you look at your C: drive folder. Tip #22.  Tidy Your Desktop The Desktop is probably the most abused part of a Windows computer (from an organization point of view).  It usually serves as a dumping ground for all incoming files, as well as holding icons to oft-used applications, plus some regularly opened files and folders.  It often ends up becoming an uncontrolled mess.  See if you can avoid this.  Here’s why… Application icons (Word, Internet Explorer, etc) are often found on the Desktop, but it’s unlikely that this is the optimum place for them.  The “Quick Launch” bar (or the Superbar in Windows 7) is always visible and so represents a perfect location to put your icons.  You’ll only be able to see the icons on your Desktop when all your programs are minimized.  It might be time to get your application icons off your desktop… You may have decided that the Inbox/To-do folder on your computer (see tip #13, above) should be your Desktop.  If so, then enough said.  Simply be vigilant about clearing it and preventing it from being polluted by junk files (see tip #15, above).  On the other hand, if your Desktop is not acting as your “Inbox” folder, then there’s no reason for it to have any data files or folders on it at all, except perhaps a couple of shortcuts to often-opened files and folders (either ongoing or current projects).  Everything else should be moved to your “Inbox” folder. In an ideal world, it might look like this: Tip #23.  Move Permanent Items on Your Desktop Away from the Top-Left Corner When files/folders are dragged onto your desktop in a Windows Explorer window, or when shortcuts are created on your Desktop from Internet Explorer, those icons are always placed in the top-left corner – or as close as they can get.  If you have other files, folders or shortcuts that you keep on the Desktop permanently, then it’s a good idea to separate these permanent icons from the transient ones, so that you can quickly identify which ones the transients are.  An easy way to do this is to move all your permanent icons to the right-hand side of your Desktop.  That should keep them separated from incoming items. Tip #24.  Synchronize If you have more than one computer, you’ll almost certainly want to share files between them.  If the computers are permanently attached to the same local network, then there’s no need to store multiple copies of any one file or folder – shortcuts will suffice.  However, if the computers are not always on the same network, then you will at some point need to copy files between them.  For files that need to permanently live on both computers, the ideal way to do this is to synchronize the files, as opposed to simply copying them. We only have room here to write a brief summary of synchronization, not a full article.  In short, there are several different types of synchronization: Where the contents of one folder are accessible anywhere, such as with Dropbox Where the contents of any number of folders are accessible anywhere, such as with Windows Live Mesh Where any files or folders from anywhere on your computer are synchronized with exactly one other computer, such as with the Windows “Briefcase”, Microsoft SyncToy, or (much more powerful, yet still free) SyncBack from 2BrightSparks.  This only works when both computers are on the same local network, at least temporarily. A great advantage of synchronization solutions is that once you’ve got it configured the way you want it, then the sync process happens automatically, every time.  Click a button (or schedule it to happen automatically) and all your files are automagically put where they’re supposed to be. If you maintain the same file and folder structure on both computers, then you can also sync files depend upon the correct location of other files, like shortcuts, playlists and office documents that link to other office documents, and the synchronized files still work on the other computer! Tip #25.  Hide Files You Never Need to See If you have your files well organized, you will often be able to tell if a file is out of place just by glancing at the contents of a folder (for example, it should be pretty obvious if you look in a folder that contains all the MP3s from one music CD and see a Word document in there).  This is a good thing – it allows you to determine if there are files out of place with a quick glance.  Yet sometimes there are files in a folder that seem out of place but actually need to be there, such as the “folder art” JPEGs in music folders, and various files in the root of the C: drive.  If such files never need to be opened by you, then a good idea is to simply hide them.  Then, the next time you glance at the folder, you won’t have to remember whether that file was supposed to be there or not, because you won’t see it at all! To hide a file, simply right-click on it and choose Properties: Then simply tick the Hidden tick-box:   Tip #26.  Keep Every Setup File These days most software is downloaded from the Internet.  Whenever you download a piece of software, keep it.  You’ll never know when you need to reinstall the software. Further, keep with it an Internet shortcut that links back to the website where you originally downloaded it, in case you ever need to check for updates. See tip #33 below for a full description of the excellence of organizing your setup files. Tip #27.  Try to Minimize the Number of Folders that Contain Both Files and Sub-folders Some of the folders in your organizational structure will contain only files.  Others will contain only sub-folders.  And you will also have some folders that contain both files and sub-folders.  You will notice slight improvements in how long it takes you to locate a file if you try to avoid this third type of folder.  It’s not always possible, of course – you’ll always have some of these folders, but see if you can avoid it. One way of doing this is to take all the leftover files that didn’t end up getting stored in a sub-folder and create a special “Miscellaneous” or “Other” folder for them. Tip #28.  Starting a Filename with an Underscore Brings it to the Top of a List Further to the previous tip, if you name that “Miscellaneous” or “Other” folder in such a way that its name begins with an underscore “_”, then it will appear at the top of the list of files/folders. The screenshot below is an example of this.  Each folder in the list contains a set of digital photos.  The folder at the top of the list, _Misc, contains random photos that didn’t deserve their own dedicated folder: Tip #29.  Clean Up those CD-ROMs and (shudder!) Floppy Disks Have you got a pile of CD-ROMs stacked on a shelf of your office?  Old photos, or files you archived off onto CD-ROM (or even worse, floppy disks!) because you didn’t have enough disk space at the time?  In the meantime have you upgraded your computer and now have 500 Gigabytes of space you don’t know what to do with?  If so, isn’t it time you tidied up that stack of disks and filed them into your gorgeous new folder structure? So what are you waiting for?  Bite the bullet, copy them all back onto your computer, file them in their appropriate folders, and then back the whole lot up onto a shiny new 1000Gig external hard drive! Useful Folders to Create This next section suggests some useful folders that you might want to create within your folder structure.  I’ve personally found them to be indispensable. The first three are all about convenience – handy folders to create and then put somewhere that you can always access instantly.  For each one, it’s not so important where the actual folder is located, but it’s very important where you put the shortcut(s) to the folder.  You might want to locate the shortcuts: On your Desktop In your “Quick Launch” area (or pinned to your Windows 7 Superbar) In your Windows Explorer “Favorite Links” area Tip #30.  Create an “Inbox” (“To-Do”) Folder This has already been mentioned in depth (see tip #13), but we wanted to reiterate its importance here.  This folder contains all the recently created, received or downloaded files that you have not yet had a chance to file away properly, and it also may contain files that you have yet to process.  In effect, it becomes a sort of “to-do list”.  It doesn’t have to be called “Inbox” – you can call it whatever you want. Tip #31.  Create a Folder where Your Current Projects are Collected Rather than going hunting for them all the time, or dumping them all on your desktop, create a special folder where you put links (or work folders) for each of the projects you’re currently working on. You can locate this folder in your “Inbox” folder, on your desktop, or anywhere at all – just so long as there’s a way of getting to it quickly, such as putting a link to it in Windows Explorer’s “Favorite Links” area: Tip #32.  Create a Folder for Files and Folders that You Regularly Open You will always have a few files that you open regularly, whether it be a spreadsheet of your current accounts, or a favorite playlist.  These are not necessarily “current projects”, rather they’re simply files that you always find yourself opening.  Typically such files would be located on your desktop (or even better, shortcuts to those files).  Why not collect all such shortcuts together and put them in their own special folder? As with the “Current Projects” folder (above), you would want to locate that folder somewhere convenient.  Below is an example of a folder called “Quick links”, with about seven files (shortcuts) in it, that is accessible through the Windows Quick Launch bar: See tip #37 below for a full explanation of the power of the Quick Launch bar. Tip #33.  Create a “Set-ups” Folder A typical computer has dozens of applications installed on it.  For each piece of software, there are often many different pieces of information you need to keep track of, including: The original installation setup file(s).  This can be anything from a simple 100Kb setup.exe file you downloaded from a website, all the way up to a 4Gig ISO file that you copied from a DVD-ROM that you purchased. The home page of the software manufacturer (in case you need to look up something on their support pages, their forum or their online help) The page containing the download link for your actual file (in case you need to re-download it, or download an upgraded version) The serial number Your proof-of-purchase documentation Any other template files, plug-ins, themes, etc that also need to get installed For each piece of software, it’s a great idea to gather all of these files together and put them in a single folder.  The folder can be the name of the software (plus possibly a very brief description of what it’s for – in case you can’t remember what the software does based in its name).  Then you would gather all of these folders together into one place, and call it something like “Software” or “Setups”. If you have enough of these folders (I have several hundred, being a geek, collected over 20 years), then you may want to further categorize them.  My own categorization structure is based on “platform” (operating system): The last seven folders each represents one platform/operating system, while _Operating Systems contains set-up files for installing the operating systems themselves.  _Hardware contains ROMs for hardware I own, such as routers. Within the Windows folder (above), you can see the beginnings of the vast library of software I’ve compiled over the years: An example of a typical application folder looks like this: Tip #34.  Have a “Settings” Folder We all know that our documents are important.  So are our photos and music files.  We save all of these files into folders, and then locate them afterwards and double-click on them to open them.  But there are many files that are important to us that can’t be saved into folders, and then searched for and double-clicked later on.  These files certainly contain important information that we need, but are often created internally by an application, and saved wherever that application feels is appropriate. A good example of this is the “PST” file that Outlook creates for us and uses to store all our emails, contacts, appointments and so forth.  Another example would be the collection of Bookmarks that Firefox stores on your behalf. And yet another example would be the customized settings and configuration files of our all our software.  Granted, most Windows programs store their configuration in the Registry, but there are still many programs that use configuration files to store their settings. Imagine if you lost all of the above files!  And yet, when people are backing up their computers, they typically only back up the files they know about – those that are stored in the “My Documents” folder, etc.  If they had a hard disk failure or their computer was lost or stolen, their backup files would not include some of the most vital files they owned.  Also, when migrating to a new computer, it’s vital to ensure that these files make the journey. It can be a very useful idea to create yourself a folder to store all your “settings” – files that are important to you but which you never actually search for by name and double-click on to open them.  Otherwise, next time you go to set up a new computer just the way you want it, you’ll need to spend hours recreating the configuration of your previous computer! So how to we get our important files into this folder?  Well, we have a few options: Some programs (such as Outlook and its PST files) allow you to place these files wherever you want.  If you delve into the program’s options, you will find a setting somewhere that controls the location of the important settings files (or “personal storage” – PST – when it comes to Outlook) Some programs do not allow you to change such locations in any easy way, but if you get into the Registry, you can sometimes find a registry key that refers to the location of the file(s).  Simply move the file into your Settings folder and adjust the registry key to refer to the new location. Some programs stubbornly refuse to allow their settings files to be placed anywhere other then where they stipulate.  When faced with programs like these, you have three choices:  (1) You can ignore those files, (2) You can copy the files into your Settings folder (let’s face it – settings don’t change very often), or (3) you can use synchronization software, such as the Windows Briefcase, to make synchronized copies of all your files in your Settings folder.  All you then have to do is to remember to run your sync software periodically (perhaps just before you run your backup software!). There are some other things you may decide to locate inside this new “Settings” folder: Exports of registry keys (from the many applications that store their configurations in the Registry).  This is useful for backup purposes or for migrating to a new computer Notes you’ve made about all the specific customizations you have made to a particular piece of software (so that you’ll know how to do it all again on your next computer) Shortcuts to webpages that detail how to tweak certain aspects of your operating system or applications so they are just the way you like them (such as how to remove the words “Shortcut to” from the beginning of newly created shortcuts).  In other words, you’d want to create shortcuts to half the pages on the How-To Geek website! Here’s an example of a “Settings” folder: Windows Features that Help with Organization This section details some of the features of Microsoft Windows that are a boon to anyone hoping to stay optimally organized. Tip #35.  Use the “Favorite Links” Area to Access Oft-Used Folders Once you’ve created your great new filing system, work out which folders you access most regularly, or which serve as great starting points for locating the rest of the files in your folder structure, and then put links to those folders in your “Favorite Links” area of the left-hand side of the Windows Explorer window (simply called “Favorites” in Windows 7):   Some ideas for folders you might want to add there include: Your “Inbox” folder (or whatever you’ve called it) – most important! The base of your filing structure (e.g. C:\Files) A folder containing shortcuts to often-accessed folders on other computers around the network (shown above as Network Folders) A folder containing shortcuts to your current projects (unless that folder is in your “Inbox” folder) Getting folders into this area is very simple – just locate the folder you’re interested in and drag it there! Tip #36.  Customize the Places Bar in the File/Open and File/Save Boxes Consider the screenshot below: The highlighted icons (collectively known as the “Places Bar”) can be customized to refer to any folder location you want, allowing instant access to any part of your organizational structure. Note:  These File/Open and File/Save boxes have been superseded by new versions that use the Windows Vista/Windows 7 “Favorite Links”, but the older versions (shown above) are still used by a surprisingly large number of applications. The easiest way to customize these icons is to use the Group Policy Editor, but not everyone has access to this program.  If you do, open it up and navigate to: User Configuration > Administrative Templates > Windows Components > Windows Explorer > Common Open File Dialog If you don’t have access to the Group Policy Editor, then you’ll need to get into the Registry.  Navigate to: HKEY_CURRENT_USER \ Software \ Microsoft  \ Windows \ CurrentVersion \ Policies \ comdlg32 \ Placesbar It should then be easy to make the desired changes.  Log off and log on again to allow the changes to take effect. Tip #37.  Use the Quick Launch Bar as a Application and File Launcher That Quick Launch bar (to the right of the Start button) is a lot more useful than people give it credit for.  Most people simply have half a dozen icons in it, and use it to start just those programs.  But it can actually be used to instantly access just about anything in your filing system: For complete instructions on how to set this up, visit our dedicated article on this topic. Tip #38.  Put a Shortcut to Windows Explorer into Your Quick Launch Bar This is only necessary in Windows Vista and Windows XP.  The Microsoft boffins finally got wise and added it to the Windows 7 Superbar by default. Windows Explorer – the program used for managing your files and folders – is one of the most useful programs in Windows.  Anyone who considers themselves serious about being organized needs instant access to this program at any time.  A great place to create a shortcut to this program is in the Windows XP and Windows Vista “Quick Launch” bar: To get it there, locate it in your Start Menu (usually under “Accessories”) and then right-drag it down into your Quick Launch bar (and create a copy). Tip #39.  Customize the Starting Folder for Your Windows 7 Explorer Superbar Icon If you’re on Windows 7, your Superbar will include a Windows Explorer icon.  Clicking on the icon will launch Windows Explorer (of course), and will start you off in your “Libraries” folder.  Libraries may be fine as a starting point, but if you have created yourself an “Inbox” folder, then it would probably make more sense to start off in this folder every time you launch Windows Explorer. To change this default/starting folder location, then first right-click the Explorer icon in the Superbar, and then right-click Properties:Then, in Target field of the Windows Explorer Properties box that appears, type %windir%\explorer.exe followed by the path of the folder you wish to start in.  For example: %windir%\explorer.exe C:\Files If that folder happened to be on the Desktop (and called, say, “Inbox”), then you would use the following cleverness: %windir%\explorer.exe shell:desktop\Inbox Then click OK and test it out. Tip #40.  Ummmmm…. No, that’s it.  I can’t think of another one.  That’s all of the tips I can come up with.  I only created this one because 40 is such a nice round number… Case Study – An Organized PC To finish off the article, I have included a few screenshots of my (main) computer (running Vista).  The aim here is twofold: To give you a sense of what it looks like when the above, sometimes abstract, tips are applied to a real-life computer, and To offer some ideas about folders and structure that you may want to steal to use on your own PC. Let’s start with the C: drive itself.  Very minimal.  All my files are contained within C:\Files.  I’ll confine the rest of the case study to this folder: That folder contains the following: Mark: My personal files VC: My business (Virtual Creations, Australia) Others contains files created by friends and family Data contains files from the rest of the world (can be thought of as “public” files, usually downloaded from the Net) Settings is described above in tip #34 The Data folder contains the following sub-folders: Audio:  Radio plays, audio books, podcasts, etc Development:  Programmer and developer resources, sample source code, etc (see below) Humour:  Jokes, funnies (those emails that we all receive) Movies:  Downloaded and ripped movies (all legal, of course!), their scripts, DVD covers, etc. Music:  (see below) Setups:  Installation files for software (explained in full in tip #33) System:  (see below) TV:  Downloaded TV shows Writings:  Books, instruction manuals, etc (see below) The Music folder contains the following sub-folders: Album covers:  JPEG scans Guitar tabs:  Text files of guitar sheet music Lists:  e.g. “Top 1000 songs of all time” Lyrics:  Text files MIDI:  Electronic music files MP3 (representing 99% of the Music folder):  MP3s, either ripped from CDs or downloaded, sorted by artist/album name Music Video:  Video clips Sheet Music:  usually PDFs The Data\Writings folder contains the following sub-folders: (all pretty self-explanatory) The Data\Development folder contains the following sub-folders: Again, all pretty self-explanatory (if you’re a geek) The Data\System folder contains the following sub-folders: These are usually themes, plug-ins and other downloadable program-specific resources. The Mark folder contains the following sub-folders: From Others:  Usually letters that other people (friends, family, etc) have written to me For Others:  Letters and other things I have created for other people Green Book:  None of your business Playlists:  M3U files that I have compiled of my favorite songs (plus one M3U playlist file for every album I own) Writing:  Fiction, philosophy and other musings of mine Mark Docs:  Shortcut to C:\Users\Mark Settings:  Shortcut to C:\Files\Settings\Mark The Others folder contains the following sub-folders: The VC (Virtual Creations, my business – I develop websites) folder contains the following sub-folders: And again, all of those are pretty self-explanatory. Conclusion These tips have saved my sanity and helped keep me a productive geek, but what about you? What tips and tricks do you have to keep your files organized?  Please share them with us in the comments.  Come on, don’t be shy… Similar Articles Productive Geek Tips Fix For When Windows Explorer in Vista Stops Showing File NamesWhy Did Windows Vista’s Music Folder Icon Turn Yellow?Print or Create a Text File List of the Contents in a Directory the Easy WayCustomize the Windows 7 or Vista Send To MenuAdd Copy To / Move To on Windows 7 or Vista Right-Click Menu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics

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  • AGENT: The World's Smartest Watch

    - by Rob Chartier
    AGENT: The World's Smartest Watch by Secret Labs + House of Horology Disclaimer: Most if not all of this content has been gleaned from the comments on the Kickstarter project page and comments section. Any discrepancies between this post and any documentation on agentwatches.com, kickstarter.com, etc.., those official sites take precedence. Overview The next generation smartwatch with brand-new technology. World-class developer tools, unparalleled battery life, Qi wireless charging. Kickstarter Page, Comments Funding period : May 21, 2013 - Jun 20, 2013 MSRP : $249 Other Urls http://www.agentwatches.com/ https://www.facebook.com/agentwatches http://twitter.com/agentwatches http://pinterest.com/agentwatches/ http://paper.li/robchartier/1371234640 Developer Story The first official launch of the preview SDK and emulator will happen on 20-Jun-2013.  All development will be done in Visual Studio 2012, using the .NET Micro Framework SDK 2.3.  The SDK will ship with the first round of the expected API for developers along with an emulator. With that said, there is no need to wait for the SDK.  You can download the tooling now and get started with Apps and Faces immediately.  The only thing that you will not be able to work with is the API; but for example, watch faces, you can start building the basic face rendering with the Bitmap graphics drawing in the .NET Micro Framework.   Does it look good? Before we dig into any more of the gory details, here are a few photos of the current available prototype models.   The watch on the tiny QI Charter   If you wander too far away from your phone, your watch will let you know with a vibration and a message, all but one button will dismiss the message.   An app showing the premium weather data!   Nice stitching on the straps, leather and silicon will be available, along with a few lengths to choose from (short, regular, long lengths). On to those gory details…. Hardware Specs Processor 120MHz ARM Cortex-M4 processor (ATSAM4SD32) with secondary AVR co-processor Flash & RAM 2MB of onboard flash and 160KB of RAM 1/4 of the onboard flash will be used by the OS The flash is permanent (non-volatile) storage. Bluetooth Bluetooth 4.0 BD/EDR + LE Bluetooth 4.0 is backwards compatible with Bluetooth 2.1, so classic Bluetooth functions (BD/EDR, SPP/AVRCP/PBAP/etc.) will work fine. Sensors 3D Accelerometer (Motion) ST LSM303DLHC Ambient Light Sensor Hardware power metering Vibration Motor (You can pulse it to create vibration patterns, not sure about the vibration strength - driven with PWM) No piezo/speaker or microphone. Other QI Wireless Charging, no NFC, no wall adapter included Custom LED Backlight No GPS in the watch. It uses the GPS in your phone. AGENT watch apps are deployed and debugged wirelessly from your PC via Bluetooth. RoHS, Pb-free Battery Expected to use a CR2430-sized rechargeable battery – replaceable (Mouser, Amazon) Estimated charging time from empty is 2 hours with provided charger 7 Days typical with Bluetooth on, 30 days with Bluetooth off (watch-face only mode) The battery should last at least 2 years, with 100s of charge cycles. Physical dimensions Roughly 38mm top-to-bottom on the front face 35mm left-to-right on the front face and around 12mm in depth 22mm strap Two ~1/16" hex screws to attach the watch pin The top watchcase material candidates are PVD stainless steel, brushed matte ceramic, and high-quality polycarbonate (TBD). The glass lens is mineral glass, Anti-glare glass lens Strap options Leather and silicon straps will be available Expected to have three sizes Display 1.28" Sharp Memory Display The display stays on 100% of the time. Dimensions: 128x128 pixels Buttons Custom "Pusher" buttons, they will not make noise like a mouse click, and are very durable. The top-left button activates the backlight; bottom-left changes apps; three buttons on the right are up/select/down and can be used for custom purposes by apps. Backup reset procedure is currently activated by holding the home/menu button and the top-right user button for about ten seconds Device Support Android 2.3 or newer iPhone 4S or newer Windows Phone 8 or newer Heart Rate monitors - Bluetooth SPP or Bluetooth LE (GATT) is what you'll want the heart monitor to support. Almost limitless Bluetooth device support! Internationalization & Localization Full UTF8 Support from the ground up. AGENT's user interface is in English. Your content (caller ID, music tracks, notifications) will be in your native language. We have a plan to cover most major character sets, with Latin characters pre-loaded on the watch. Simplified Chinese will be available Feature overview Phone lost alert Caller ID Music Control (possible volume control) Wireless Charging Timer Stopwatch Vibrating Alarm (possibly custom vibrations for caller id) A few default watch faces Airplane mode (by demand or low power) Can be turned off completely Customizable 3rd party watch faces, applications which can be loaded over bluetooth. Sample apps that maybe installed Weather Sample Apps not installed Exercise App Other Possible Skype integration over Bluetooth. They will provide an AGENT app for your smartphone (iPhone, Android, Windows Phone). You'll be able to use it to load apps onto the watch.. You will be able to cancel phone calls. With compatible phones you can also answer, end, etc. They are adopting the standard hands-free profile to provide these features and caller ID.

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  • How To Configure Remote Desktop To Hyper-V Guest Virtual Machines

    - by Brian Jackett
    Configuring Remote Desktop (RDP) from a host Hyper-V machine to a guest virtual machine can be tricky, so this post is dedicated to the issues and resolution steps I went through to allow RDP.  Cutting to the point, below are the things to look for followed by some explanation about my scenario if you care to read.  This is not an exhaustive list of what is required, just the items that were causing problems for my particular scenario. Requirements Allow Remote Desktop Connections in guest OS. The network adapter type must allow communication with host machine (e.g. use an “Internal” virtual adapter.) If running Server 2008 R2 on guest, network discovery mode must be turned on. If running Server 2008 R2 on guest, the services supporting network discovery mode must be running: - DNS Client - Function Discovery Resource Publication - SSDP Discovery - UPnP Device Host My Environment     A quick word about my environment.  I am running Windows Server 2008 R2 with Hyper V on my laptop and numerous guest VMs running Windows Server 2003 R2 or Windows Server 2008 R2.  I run a domain controller VM and then 1 or 2 SharePoint servers depending on my work needs.  I’ve found this setup to work well except when it comes to the display window for my VMs. The Issue     Ever since I began running Hyper-V I haven’t been able to RDP to my guest VMs which means the resolution for my connection windows ha been limited to what the native Hyper-V connections allow.  During personal use I can put the resolution up to 1152 x 864, but during presentations I am usually limited to a measly 800 x 600.  That is until today when I decided to fully investigate why I couldn’t connect via RDP.     First a thank you to John Ross (@johnrossjr), Christina Wheeler (@cwheeler76) and Clayton Cobb (@warrtalon) for various suggestions while I was researching tonight.  As it turns out I had not 1, not 2, but 3 items preventing me from using RDP.  Let’s dig into the requirements above. Allow RDP Connection     This item I had previously taken care of, but it bears repeating because by default Windows Server 2008 R2 does not allow RDP connections.  Change the setting from “Don’t allow…” to whichever “Allow connections…” setting suits your needs.  I chose the less secure option as this is just my dev laptop. Network Adapter Type     When I originally configured my VMs I configured each to use 2 network adapters: one using the physical ethernet adapter for internet use and a virtual private adapter for communication between the VMs.  The connection for the ethernet adapter is an "”External” adapter and thus doesn’t connect between the host and guest.  The virtual private adapter allowed communication ONLY between the VMs and not to my host.  There is a third option “Internal” which allows communication between VMs as well as to the host.  After finding out this distinction I promptly created an Internal network adapter and assigned that to my VMs. Turn On Network Discovery     Seems like a pretty common sense thing, but in order to allow remote desktop connections the target computer must able to be found by the source computer (explained here.)  One of the settings that controls if a computer can be found on the network is aptly named Network Discovery.  By default Windows Server 2008 R2 turns Network Discovery off for security purposes.  To enable it open up the Network and Sharing Center.  Click “Change Advanced Sharing Settings” on the left.  On the following screen select “Turn on network discovery” for the currently used profile and click Save Settings.  You may notice though that your selection to turn on network discovery doesn’t save.  If this is the case then you most likely don’t have the supporting services running (as was my case.) Network Discovery Supporting Services     There are a total of 4 services (listed again below) that need to be running before you can turn on network discovery (explained here.)  The below images highlight these services.  In my guest VM I found that I had DNS Client already running while the other 3 were disabled.  I set them all to enabled and started the ones that were stopped.  After this change I returned to the Sharing settings screen and found that Network Discovery was turned on.  I’m not sure whether this was picking up my attempt to turn it on previously or if starting those services turned it on.  Either way the end result was a success. - DNS Client - Function Discovery Resource Publication - SSDP Discovery - UPnP Device Host Before and After Results     The first image is the smaller square shaped viewing window used by the Hyper-V native connection.  The second is the full-screen RDP connection in all its widescreen glory. Conclusion     Over the past few months I’ve found Hyper-V to be very useful for virtualizing my development environments, but I’ve also had a steep learning curve to get various items configured just right.  Allowing RDP connections to guest VMs was one area that I hadn’t been able to get right for the longest time.  Now that I resolved these issues I hope that others can avoid the pitfalls that I ran into.  If you know of any other items I left off feel free to let me know.        -Frog Out   Links Turning on Network Discovery http://sqlblog.com/blogs/john_paul_cook/archive/2009/08/15/remote-desktop-connection-on-windows-server-2008-r2.aspx Services required for Network Discovery http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/2e1fea01-3f2b-4c46-a631-a8db34ed4f84

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  • Complete Guide to Networking Windows 7 with XP and Vista

    - by Mysticgeek
    Since there are three versions of Windows out in the field these days, chances are you need to share data between them. Today we show how to get each version to be share files and printers with one another. In a perfect world, getting your computers with different Microsoft operating systems to network would be as easy as clicking a button. With the Windows 7 Homegroup feature, it’s almost that easy. However, getting all three of them to communicate with each other can be a bit of a challenge. Today we’ve put together a guide that will help you share files and printers in whatever scenario of the three versions you might encounter on your home network. Sharing Between Windows 7 and XP The most common scenario you’re probably going to run into is sharing between Windows 7 and XP.  Essentially you’ll want to make sure both machines are part of the same workgroup, set up the correct sharing settings, and making sure network discovery is enabled on Windows 7. The biggest problem you may run into is finding the correct printer drivers for both versions of Windows. Share Files and Printers Between Windows 7 & XP  Map a Network Drive Another method of sharing data between XP and Windows 7 is mapping a network drive. If you don’t need to share a printer and only want to share a drive, then you can just map an XP drive to Windows 7. Although it might sound complicated, the process is not bad. The trickiest part is making sure you add the appropriate local user. This will allow you to share the contents of an XP drive to your Windows 7 computer. Map a Network Drive from XP to Windows 7 Sharing between Vista and Windows 7 Another scenario you might run into is having to share files and printers between a Vista and Windows 7 machine. The process is a bit easier than sharing between XP and Windows 7, but takes a bit of work. The Homegroup feature isn’t compatible with Vista, so we need to go through a few different steps. Depending on what your printer is, sharing it should be easier as Vista and Windows 7 do a much better job of automatically locating the drivers. How to Share Files and Printers Between Windows 7 and Vista Sharing between Vista and XP When Windows Vista came out, hardware requirements were intensive, drivers weren’t ready, and sharing between them was complicated due to the new Vista structure. The sharing process is pretty straight-forward if you’re not using password protection…as you just need to drop what you want to share into the Vista Public folder. On the other hand, sharing with password protection becomes a bit more difficult. Basically you need to add a user and set up sharing on the XP machine. But once again, we have a complete tutorial for that situation. Share Files and Folders Between Vista and XP Machines Sharing Between Windows 7 with Homegroup If you have one or more Windows 7 machine, sharing files and devices becomes extremely easy with the Homegroup feature. It’s as simple as creating a Homegroup on on machine then joining the other to it. It allows you to stream media, control what data is shared, and can also be password protected. If you don’t want to make your Windows 7 machines part of the same Homegroup, you can still share files through the Public Folder, and setup a printer to be shared as well.   Use the Homegroup Feature in Windows 7 to Share Printers and Files Create a Homegroup & Join a New Computer To It Change which Files are Shared in a Homegroup Windows Home Server If you want an ultimate setup that creates a centralized location to share files between all systems on your home network, regardless of the operating system, then set up a Windows Home Server. It allows you to centralize your important documents and digital media files on one box and provides easy access to data and the ability to stream media to other machines on your network. Not only that, but it provides easy backup of all your machines to the server, in case disaster strikes. How to Install and Setup Windows Home Server How to Manage Shared Folders on Windows Home Server Conclusion The biggest annoyance is dealing with printers that have a different set of drivers for each OS. There is no real easy way to solve this problem. Our best advice is to try to connect it to one machine, and if the drivers won’t work, hook it up to the other computer and see if that works. Each printer manufacturer is different, and Windows doesn’t always automatically install the correct drivers for the device. We hope this guide helps you share your data between whichever Microsoft OS scenario you might run into! Here are some other articles that will help you accomplish your home networking needs: Share a Printer on a Home Network from Vista or XP to Windows 7 How to Share a Folder the XP Way in Windows Vista Similar Articles Productive Geek Tips Delete Wrong AutoComplete Entries in Windows Vista MailSvchost Viewer Shows Exactly What Each svchost.exe Instance is DoingFixing "BOOTMGR is missing" Error While Trying to Boot Windows VistaShow Hidden Files and Folders in Windows 7 or VistaAdd Color Coding to Windows 7 Media Center Program Guide TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Blending the Sketchflow Action

    - by GeekAgilistMercenary
    Started a new Sketchflow Prototype in Expression Blend recently and documented each of the steps.  This blog entry covers some of those steps, which are the basic elements of any prototype.  I will have more information regarding design, prototype creation, and the process of the initial phases for development in the future.  For now, I hope you enjoy this short walk through.  Also, be sure to check out my last quick entry on Sketchflow. I started off with a Sketchflow Project, just like I did in my previous entry (more specifics in that entry about how to manipulate and build out the Sketchflow Map). Once I created the project I setup the following Sketchflow Map. The CoreNavigation is a ComponentScreen setup solely for the page navigation at the top of the screen.  The XAML markup in case you want to create a Component Screen with the same design is included below. <UserControl xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" xmlns:i="clr-namespace:System.Windows.Interactivity;assembly=System.Windows.Interactivity" xmlns:pb="clr-namespace:Microsoft.Expression.Prototyping.Behavior;assembly=Microsoft.Expression.Prototyping.Interactivity" x:Class="RapidPrototypeSketchScreens.CoreNavigation" d:DesignWidth="624" d:DesignHeight="49" Height="49" Width="624">   <Grid x:Name="LayoutRoot"> <TextBlock HorizontalAlignment="Stretch" Margin="307,3,0,0" Style="{StaticResource TitleCenter-Sketch}" Text="Aütøchart Scorecards" TextWrapping="Wrap"> <i:Interaction.Triggers> <i:EventTrigger EventName="MouseLeftButtonDown"> <pb:NavigateToScreenAction TargetScreen="RapidPrototypeSketchScreens.Screen_1"/> </i:EventTrigger> </i:Interaction.Triggers> </TextBlock> <Button HorizontalAlignment="Left" Margin="164,8,0,11" Style="{StaticResource Button-Sketch}" Width="144" Content="Scorecard"> <i:Interaction.Triggers> <i:EventTrigger EventName="Click"> <pb:NavigateToScreenAction TargetScreen="RapidPrototypeSketchScreens.Screen_1_2"/> </i:EventTrigger> </i:Interaction.Triggers> </Button> <Button HorizontalAlignment="Left" Margin="8,8,0,11" Style="{StaticResource Button-Sketch}" Width="152" Content="Standard Reports"> <i:Interaction.Triggers> <i:EventTrigger EventName="Click"> <pb:NavigateToScreenAction TargetScreen="RapidPrototypeSketchScreens.Screen_1_1"/> </i:EventTrigger> </i:Interaction.Triggers> </Button> </Grid> </UserControl> Now that the CoreNavigation Component Screen is done I built out each of the others.  In each of those screens I included the CoreNavigation Screen (all those little green lines in the image) as the top navigation.  In order to do that, as I created each of the pages I would hover over the CoreNavigation Object in the Sketchflow Map.  When the utilities drawer (the small menu that pops down under a node when you hover over it) shows click on the third little icon and drag it onto the page node you want a navigation screen on. Once I created all the screens I setup the navigation by opening up each screen and right clicking on the objects that needed to point to somewhere else in the prototype. Once I was done with the main page, my Home Navigation Page, it looked something like this in the Expression Blend Designer. I fleshed out each of the additional screens.  Once I was done I wanted to try out the deployment package.  The way to deploy a Sketchflow Prototype is to merely click on File –> Package SketchFlow Project and a prompt will appear.  In the prompt enter what you want the package to be called. I like to see the files generated afterwards too, so I checked the box to see that.  When Expression Blend is done generating everything you’ll have a directory like the one shown below, with all the needed files for deployment. Now these files can be copied or moved to any location for viewing.  One can even copy them (such as via FTP) to a server location to share with others.  Once they are deployed and you run the "TestPage.html" the other features of the Sketchflow Package are available. In the image below I have tagged a few sections to show the Sketchflow Player Features.  To the top left is the navigation, which provides a clearly defined area of movement in a list.  To the center right is the actual prototype application.  I have placed lists of things and made edits.  On the left hand side is the highlight feature, which is available in the Feedback section of the lower left.  On the right hand list I underlined the Autochart with an orange marker, and marked out two list items with a red marker. In the lower left hand side in the Feedback section is also an area to type in your feedback.  This can be useful for time based feedback, when you post this somewhere and want people to provide subsequent follow up feedback. Overall lots of great features, that enable some fairly rapid prototyping with customers.  Once one is familiar with the steps and parts of this Sketchflow Prototype Capabilities it is easy to step through an application without even stopping.  It really is that easy.  So get hold of Expression Blend 3 and get ramped up on Sketchflow, it will pay off in the design phases to do so! Original Entry

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  • LWJGL - Eclipse error [on hold]

    - by Zarkopafilis
    When I try to run my lwjgl project, an error pops . Here is the log file: # A fatal error has been detected by the Java Runtime Environment: # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8fcc0a, pid=5612, tid=900 # JRE version: 6.0_16-b01 Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 ) Problematic frame: V [jvm.dll+0xfcc0a] # If you would like to submit a bug report, please visit: http://java.sun.com/webapps/bugreport/crash.jsp # --------------- T H R E A D --------------- Current thread (0x016b9000): JavaThread "main" [_thread_in_vm, id=900, stack(0x00160000,0x001b0000)] siginfo: ExceptionCode=0xc0000005, reading address 0x00000000 Registers: EAX=0x00000000, EBX=0x00000000, ECX=0x00000006, EDX=0x00000000 ESP=0x001af4d4, EBP=0x001af524, ESI=0x016b9000, EDI=0x016b9110 EIP=0x6d8fcc0a, EFLAGS=0x00010246 Top of Stack: (sp=0x001af4d4) 0x001af4d4: 6da44bd8 016b9110 00000000 001af668 0x001af4e4: ffffffff 22200000 001af620 76ec39c2 0x001af4f4: 001af524 6d801086 0000000b 001afd34 0x001af504: 016b9000 016dd990 016b9000 00000000 0x001af514: 001af5f4 6d9ee000 6d9ef2f0 ffffffff 0x001af524: 001af58c 10008c85 016b9110 00000000 0x001af534: 00000000 000a0554 00000000 00000024 0x001af544: 00000000 00000000 001af6ac 00000000 Instructions: (pc=0x6d8fcc0a) 0x6d8fcbfa: e8 e8 d0 1d 08 00 8b 45 10 c7 45 d8 0b 00 00 00 0x6d8fcc0a: 8b 00 8b 48 08 0f b7 51 26 8b 40 0c 8b 4c 90 20 Stack: [0x00160000,0x001b0000], sp=0x001af4d4, free space=317k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) V [jvm.dll+0xfcc0a] C [lwjgl.dll+0x8c85] C [USER32.dll+0x18876] C [USER32.dll+0x170f4] C [USER32.dll+0x1119e] C [ntdll.dll+0x460ce] C [USER32.dll+0x10e29] C [USER32.dll+0x10e84] C [lwjgl.dll+0x1cf0] j org.lwjgl.opengl.WindowsDisplay.createWindow(Lorg/lwjgl/opengl/DrawableLWJGL;Lorg/lwjgl/opengl/DisplayMode;Ljava/awt/Canvas;II)V+102 j org.lwjgl.opengl.Display.createWindow()V+71 j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;Lorg/lwjgl/opengl/Drawable;Lorg/lwjgl/opengl/ContextAttribs;)V+72 j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;)V+12 j org.lwjgl.opengl.Display.create()V+7 j zarkopafilis.koding.io.javafx.Main.main([Ljava/lang/String;)V+16 v ~StubRoutines::call_stub V [jvm.dll+0xecf9c] V [jvm.dll+0x1741e1] V [jvm.dll+0xed01d] V [jvm.dll+0xf5be5] V [jvm.dll+0xfd83d] C [javaw.exe+0x2155] C [javaw.exe+0x833e] C [kernel32.dll+0x51154] C [ntdll.dll+0x5b2b9] C [ntdll.dll+0x5b28c] Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) j org.lwjgl.opengl.WindowsDisplay.nCreateWindow(IIIIZZJ)J+0 j org.lwjgl.opengl.WindowsDisplay.createWindow(Lorg/lwjgl/opengl/DrawableLWJGL;Lorg/lwjgl/opengl/DisplayMode;Ljava/awt/Canvas;II)V+102 j org.lwjgl.opengl.Display.createWindow()V+71 j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;Lorg/lwjgl/opengl/Drawable;Lorg/lwjgl/opengl/ContextAttribs;)V+72 j org.lwjgl.opengl.Display.create(Lorg/lwjgl/opengl/PixelFormat;)V+12 j org.lwjgl.opengl.Display.create()V+7 j zarkopafilis.koding.io.javafx.Main.main([Ljava/lang/String;)V+16 v ~StubRoutines::call_stub --------------- P R O C E S S --------------- Java Threads: ( = current thread ) 0x0179a400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4460, stack(0x0b900000,0x0b950000)] 0x01795400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5264, stack(0x0b8b0000,0x0b900000)] 0x01790c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=6080, stack(0x0b860000,0x0b8b0000)] 0x01786400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1204, stack(0x0b810000,0x0b860000)] 0x01759c00 JavaThread "Finalizer" daemon [_thread_blocked, id=5772, stack(0x0b7c0000,0x0b810000)] 0x01755000 JavaThread "Reference Handler" daemon [_thread_blocked, id=4696, stack(0x01640000,0x01690000)] =0x016b9000 JavaThread "main" [_thread_in_vm, id=900, stack(0x00160000,0x001b0000)] Other Threads: 0x01751c00 VMThread [stack: 0x015f0000,0x01640000] [id=4052] 0x0179c800 WatcherThread [stack: 0x0b950000,0x0b9a0000] [id=3340] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 960K, used 816K [0x037c0000, 0x038c0000, 0x03ca0000) eden space 896K, 91% used [0x037c0000, 0x0388c2c0, 0x038a0000) from space 64K, 0% used [0x038a0000, 0x038a0000, 0x038b0000) to space 64K, 0% used [0x038b0000, 0x038b0000, 0x038c0000) tenured generation total 4096K, used 0K [0x03ca0000, 0x040a0000, 0x077c0000) the space 4096K, 0% used [0x03ca0000, 0x03ca0000, 0x03ca0200, 0x040a0000) compacting perm gen total 12288K, used 2143K [0x077c0000, 0x083c0000, 0x0b7c0000) the space 12288K, 17% used [0x077c0000, 0x079d7e38, 0x079d8000, 0x083c0000) No shared spaces configured. Dynamic libraries: 0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\javaw.exe 0x77550000 - 0x7768e000 C:\Windows\SYSTEM32\ntdll.dll 0x75a80000 - 0x75b54000 C:\Windows\system32\kernel32.dll 0x758d0000 - 0x7591b000 C:\Windows\system32\KERNELBASE.dll 0x759e0000 - 0x75a80000 C:\Windows\system32\ADVAPI32.dll 0x76070000 - 0x7611c000 C:\Windows\system32\msvcrt.dll 0x77250000 - 0x77269000 C:\Windows\SYSTEM32\sechost.dll 0x771a0000 - 0x77241000 C:\Windows\system32\RPCRT4.dll 0x76eb0000 - 0x76f79000 C:\Windows\system32\USER32.dll 0x76e60000 - 0x76eae000 C:\Windows\system32\GDI32.dll 0x77770000 - 0x7777a000 C:\Windows\system32\LPK.dll 0x75fd0000 - 0x7606e000 C:\Windows\system32\USP10.dll 0x770b0000 - 0x770cf000 C:\Windows\system32\IMM32.DLL 0x770d0000 - 0x7719c000 C:\Windows\system32\MSCTF.dll 0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll 0x6d800000 - 0x6da8b000 C:\Program Files\Java\jre6\bin\client\jvm.dll 0x73a00000 - 0x73a32000 C:\Windows\system32\WINMM.dll 0x75610000 - 0x7565b000 C:\Windows\system32\apphelp.dll 0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll 0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll 0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll 0x776e0000 - 0x776e5000 C:\Windows\system32\PSAPI.DLL 0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll 0x10000000 - 0x1004c000 C:\Users\theo\Desktop\workspace\JavaFX1\lib\natives\windows\lwjgl.dll 0x5d170000 - 0x5d238000 C:\Windows\system32\OPENGL32.dll 0x6e7b0000 - 0x6e7d2000 C:\Windows\system32\GLU32.dll 0x70620000 - 0x70707000 C:\Windows\system32\DDRAW.dll 0x70610000 - 0x70616000 C:\Windows\system32\DCIMAN32.dll 0x75b60000 - 0x75cfd000 C:\Windows\system32\SETUPAPI.dll 0x759b0000 - 0x759d7000 C:\Windows\system32\CFGMGR32.dll 0x76d70000 - 0x76dff000 C:\Windows\system32\OLEAUT32.dll 0x75db0000 - 0x75f0c000 C:\Windows\system32\ole32.dll 0x758b0000 - 0x758c2000 C:\Windows\system32\DEVOBJ.dll 0x74060000 - 0x74073000 C:\Windows\system32\dwmapi.dll 0x74b60000 - 0x74b69000 C:\Windows\system32\VERSION.dll 0x745f0000 - 0x7478e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll 0x75d50000 - 0x75da7000 C:\Windows\system32\SHLWAPI.dll 0x74370000 - 0x743b0000 C:\Windows\system32\uxtheme.dll 0x22200000 - 0x22206000 C:\Program Files\ESET\ESET Smart Security\eplgHooks.dll VM Arguments: jvm_args: -Djava.library.path=C:\Users\theo\Desktop\workspace\JavaFX1\lib\natives\windows -Dfile.encoding=Cp1253 java_command: zarkopafilis.koding.io.javafx.Main Launcher Type: SUN_STANDARD Environment Variables: PATH=C:/Program Files/Java/jre6/bin/client;C:/Program Files/Java/jre6/bin;C:/Program Files/Java/jre6/lib/i386;C:\Perl\site\bin;C:\Perl\bin;C:\Ruby200\bin;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Windows Live\Shared;C:\Users\theo\Desktop\eclipse; USERNAME=theo OS=Windows_NT PROCESSOR_IDENTIFIER=x86 Family 6 Model 37 Stepping 5, GenuineIntel --------------- S Y S T E M --------------- OS: Windows 7 Build 7600 CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 37 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, ht Memory: 4k page, physical 2097151k(1257972k free), swap 4194303k(4194303k free) vm_info: Java HotSpot(TM) Client VM (14.2-b01) for windows-x86 JRE (1.6.0_16-b01), built on Jul 31 2009 11:26:58 by "java_re" with MS VC++ 7.1 time: Wed Oct 23 22:00:12 2013 elapsed time: 0 seconds Code: Display.setDisplayMode(new DisplayMode(800,600)); Display.create();//Error here I am using JDK 6

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  • Oracle ADF Coverage at OOW

    - by Frank Nimphius
    Below is the schedule for all ADF related sessions at a glance. Note the Meet and greet session added for Wednesday Octiber 3rd from 4.30 pm to 5:30. Oracle ADF and Fusion Development General Session Mon 1 Oct, 2012 Time Title Location 10:45 AM - 11:45 AM General Session: The Future of Development for Oracle Fusion—From Desktop to Mobile to Cloud Marriott Marquis - Salon 8 12:15 PM - 1:15 PM General Session: Extend Oracle Fusion Apps to Tablets/Smartphones with Oracle Mobile Technology Moscone West - 3014 1:45 PM - 2:45 PM General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West - 3002/3004 4:45 PM - 5:45 PM General Session: Building Mobile Applications with Oracle Cloud Moscone West - 2002/2004 Conference Session Mon 1 Oct, 2012 Time Title Location 12:15 PM - 1:15 PM Understanding Oracle ADF and Its Role in Oracle Fusion Moscone South - 306 1:45 PM - 2:45 PM Building Performant Oracle ADF Business Components to Meet Tomorrow’s Needs Marriott Marquis - Golden Gate C3 3:15 PM - 4:15 PM End-to-End Oracle ADF Development in Eclipse Marriott Marquis - Golden Gate C3 4:45 PM - 5:45 PM Classic Mistakes with Oracle Application Development Framework Marriott Marquis - Salon 7 Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM One Size Doesn’t Fit All: Oracle ADF Architecture Fundamentals Marriott Marquis - Golden Gate C2 10:15 AM - 11:15 AM Oracle Business Process Management/Oracle ADF Integration Best Practices Marriott Marquis - Golden Gate C3 11:45 AM - 12:45 PM Mobile-Enable Oracle Fusion Middleware and Enterprise Applications with Oracle ADF Moscone South - 306 11:45 AM - 12:45 PM Secrets of Successful Projects with Oracle Application Development Framework Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM Develop On-Device iPhone and iPad Apps Without Writing Any Objective-C Code Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM BPM, SOA, and Oracle ADF Combined: Patterns Learned from Oracle Fusion Applications Moscone West - 3003 1:15 PM - 2:15 PM The Future of Forms Is … Oracle Forms (and Friends) Moscone South - 306 5:00 PM - 6:00 PM Best Practices for Integrating SOAP and REST Service into Oracle ADF Marriott Marquis - Golden Gate C2 Wed 3 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Mobile Apps for Oracle E-Business Suite with Oracle ADF Mobile and Oracle SOA Suite Moscone West - 3001 10:15 AM - 11:15 AM Visualize This! Best Practices for Data Visualization in Desktop and Mobile Apps Marriott Marquis - Golden Gate C3 10:15 AM - 11:15 AM Set Up Your Oracle ADF Project and Development Team for Productivity: Seven Essential Tips Marriott Marquis - Golden Gate C2 11:45 AM - 12:45 PM How to Migrate an Oracle Forms Application to Oracle ADF Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM Oracle ADF: Lessons Learned in Real-World Implementations Moscone South - 309 3:30 PM - 4:30 PM Oracle ADF Implementations Around the Globe: Best Practices Marriott Marquis - Golden Gate C2 3:30 PM - 4:30 PM Oracle Developer Cloud Services Marriott Marquis - Salon 7 4:30 PM - 5:30 PM Oracle JDeveloper and Oracle ADF: What’s New Hilton San Francisco - Continental Ballroom 5 5:00 PM - 6:00 PM Mobile Solutions for Oracle E-Business Suite Applications: Technical Insight Moscone West - 2020 5:00 PM - 6:00 PM Extending Social into Enterprise Applications and Business Processes Marriott Marquis - Golden Gate C3 5:00 PM - 6:00 PM The Tie That Binds: An Introduction to Oracle ADF Bindings Marriott Marquis - Golden Gate C2 Thur 4 Oct, 2012 Time Title Location 11:15 AM - 12:15 PM Using Oracle ADF with Oracle E-Business Suite: The Full Integration View Moscone West - 3003 11:15 AM - 12:15 PM Deep Dive into Oracle ADF: Advanced Techniques Marriott Marquis - Golden Gate C2 12:45 PM - 1:45 PM Monitor, Analyze, and Troubleshoot Your Oracle ADF Application Marriott Marquis - Golden Gate C2 2:15 PM - 3:15 PM Oracle WebCenter Portal: Creating and Using Content Presenter Templates Marriott Marquis - Golden Gate C2 HOL (Hands-on Lab) Mon 1 Oct, 2012 Time Title Location 10:45 AM - 11:45 AM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 1:45 PM - 2:45 PM Build Mobile Applications for Oracle E-Business Suite Marriott Marquis - Salon 10A 3:15 PM - 4:15 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 3:15 PM - 4:15 PM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 4:45 PM - 5:45 PM Application Lifecycle Management with Oracle JDeveloper: Hands-on Lab Marriott Marquis - Salon 3/4 Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 5:00 PM - 6:00 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A Wed 3 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 11:45 AM - 12:45 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 1:15 PM - 2:15 PM Build Mobile Applications for Oracle E-Business Suite Marriott Marquis - Salon 10A 3:30 PM - 4:30 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 5:00 PM - 6:00 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A Thur 4 Oct, 2012 Time Title Location 11:15 AM - 12:15 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 11:15 AM - 12:15 PM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 12:45 PM - 1:45 PM Oracle ADF for Java EE Developers with Oracle Enterprise Pack for Eclipse Marriott Marquis - Salon 3/4 BOF (Birds-of-a-Feather) Mon 1 Oct, 2012 Time Title Location 6:15 PM - 7:00 PM How to Get Started with Oracle ADF Marriott Marquis - Club Room 7:15 PM - 8:00 PM Building Next-Generation Applications with Oracle ADF and Oracle BPM Marriott Marquis - Golden Gate C3 7:15 PM - 8:00 PM The Future of Oracle Forms: Upgrade, Modernize, or Migrate? Marriott Marquis - Golden Gate C2 7:15 PM - 8:00 PM Oracle ADF Faces: One Site for Many Devices Marriott Marquis - Golden Gate C1 - User Group Forum (Sunday Only) Sun 30 Sept, 2012 Time Title Location 9:00 AM - 10:00 AM Oracle ADF Immersion: How an Oracle Forms Developer Immersed Himself in the Oracle ADF World Moscone South - 305 10:15 AM - 11:15 AM Deploy with Joy: Using Hudson to Build and Deploy Your Oracle ADF Applications Moscone South - 305 11:30 AM - 12:30 PM ADF EMG User Group: A Peek into the Oracle ADF Architecture of Oracle Fusion Applications Moscone South - 305 12:45 PM - 3:45 PM ADF EMG User Group: Oracle Fusion Middleware Live Application Development Demo Moscone South - 305 3:15 PM - 4:15 PM Mobile Development with Oracle JDeveloper and Oracle ADF Moscone West - 2010 Demos Demo Location Developer Moscone North, Upper Lobby - N-002 Oracle ADF Mobile Development Moscone North, Upper Lobby - N-001 Oracle Eclipse Projects Hilton San Francisco, Grand Ballroom - HHJ-008 Oracle Enterprise Pack for Eclipse Moscone South, Right - S-208 Oracle JDeveloper and Oracle ADF Moscone South, Right - S-207 Exhibits 0 Exhibitor Location Accenture Moscone South - 1813 Moscone South - 2221 Infosys Moscone South - 1701 Moscone South - SMR-005 Innowave Technology Moscone South - 2309 ODTUG Moscone West, Level 2 Lobby - Kiosk in the User Groups Pavilion Oracle ADF Developers Meet Up Wednesday, Oct 03 Time Activity Location 4:30 PM - 5:30 PM Stop by the OTN Lounge and meet other Oracle ADF & Fusion developers as well as product managers and engineers who work on Oracle ADF, ADF Mobile and ADF Essentials. Feedback and questions welcome, or simply stop by and say ‘hi!’ and enjoy free beer. OTN Lounge

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  • Ask How-To Geek: Learning the Office Ribbon, Booting to USB with an Old BIOS, and Snapping Windows

    - by Jason Fitzpatrick
    You’ve got questions and we’ve got answers. Today we highlight how to master the new Office interface, USB boot a computer with outdated BIOS, and snap windows to preset locations. Learning the New Office Ribbon Dear How-To Geek, I feel silly asking this (in light of how long the new Office interface has been out) but my company finally got around to upgrading from Windows XP and Office 2000 so the new interface it totally new to me. Can you recommend any resources for quickly learning the Office ribbon and the new changes? I feel completely lost after two decades of the old Office interface. Help! Sincerely, Where the Hell is Everything? Dear Where the Hell, We think most people were with you at some point in the last few years. “Where the hell is…” could possibly be the slogan for the new ribbon interface. You could browse through some of the dry tutorials online or even get a weighty book on the topic but the best way to learn something new is to get hands on. Ribbon Hero turns learning the new Office features and ribbon layout into a game. It’s no vigorous round of Team Fortress mind you, but it’s significantly more fun than reading a training document. Check out how to install and configure Ribbon Hero here. You’ll be teaching your coworkers new tricks in no time. Boot via USB with an Old BIOS Dear How-To Geek, I’m trying to repurpose some old computers by updating them with lightweight Linux distros but the BIOS on most of the machines is ancient and creaky. How ancient? It doesn’t even support booting from a USB device! I have a large flash drive that I’ve turned into a master installation tool for jobs like this but I can’t use it. The computers in question have USB ports; they just aren’t recognized during the boot process. What can I do? USB Bootin’ in Boise Dear USB Bootin’, It’s great you’re working to breathe life into old hardware! You’ve run into one of the limitations of older BIOSes, USB was around but nobody was thinking about booting off of it. Fortunately if you have a computer old enough to have that kind of BIOS it’s likely to also has a floppy drive or a CDROM drive. While you could make a bootable CDROM for your application we understand that you want to keep using the master USB installer you’ve made. In light of that we recommend PLoP Boot Manager. Think of it like a boot manager for your boot manager. Using it you can create a bootable floppy or CDROM that will enable USB booting of your master USB drive. Make a CD and a floppy version and you’ll have everything in your toolkit you need for future computer refurbishing projects. Read up on creating bootable media with PLoP Boot Manager here. Snapping Windows to Preset Coordinates Dear How-To Geek, Once upon a time I had a company laptop that came with a little utility that snapped windows to preset areas of the screen. This was long before the snap-to-side features in Windows 7. You could essentially configure your screen into a grid pattern of your choosing and then windows would neatly snap into those grids. I have no idea what it was called or if was anymore than a gimmick from the computer manufacturer, but I’d really like to have it on my new computer! Bend and Snap in San Francisco, Dear Bend and Snap, If we had to guess, we’d guess your company must have had a set of laptops from Acer as the program you’re describing sounds exactly like Acer GridVista. Fortunately for you the application was extremely popular and Acer released it independently of their hardware. If, by chance, you’ve since upgraded to a multiple monitor setup the app even supports multiple monitors—many of the configurations are handy for arranging IM windows and other auxiliary communication tools. Check out our guide to installing and configuring Acer GridVista here for more information. Have a question you want to put before the How-To Geek staff? Shoot us an email at [email protected] and then keep an eye out for a solution in the Ask How-To Geek column. Latest Features How-To Geek ETC How to Upgrade Windows 7 Easily (And Understand Whether You Should) The How-To Geek Guide to Audio Editing: Basic Noise Removal Install a Wii Game Loader for Easy Backups and Fast Load Times The Best of CES (Consumer Electronics Show) in 2011 The Worst of CES (Consumer Electronics Show) in 2011 HTG Projects: How to Create Your Own Custom Papercraft Toy Download the New Year in Japan Windows 7 Theme from Microsoft Once More Unto the Breach – Facebook Apps Can Now Access Your Address and Phone Number Dial Zero Speeds You Through Annoying Customer Service Menus Complete Dropquest 2011 and Receive Free Dropbox Storage Desktop Computer versus Laptop Wallpaper The Kids Have No Idea What Old Tech Is [Video]

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  • Update Manager unable to get updates

    - by dPEN
    In last few days my Ubuntu 11.10 update manager is unable to get new updates. When I checked update log I saw that for couple of updates it says "Network isn't available". For other updates it downloaded logs and and internet connection also works fine. Unable to attached screenshot due to SPAM prevention policy. But for below Release gpgv:/var/lib/apt/lists/partial/extras.ubuntu.com_ubuntu_dists_oneiric_Release.gpg it says "Network isn't available" For all other Releases it is downloading fine. And due to this I dont see any update available in last 10 days. LOG OF sudo apt-get update: dipen@EIDLCPU1018:~$ sudo apt-get update [sudo] password for dipen: Ign http:/extras.ubuntu.com oneiric InRelease Ign http:/archive.canonical.com oneiric InRelease Ign http:/archive.canonical.com lucid InRelease Get:1 http:/extras.ubuntu.com oneiric Release.gpg [72 B] Get:2 http:/archive.canonical.com oneiric Release.gpg [198 B] Hit http:/extras.ubuntu.com oneiric Release Get:3 http:/archive.canonical.com lucid Release.gpg [198 B] Err http:/extras.ubuntu.com oneiric Release Hit http:/archive.canonical.com oneiric Release Ign http:/archive.canonical.com oneiric Release Hit http:/archive.canonical.com lucid Release Ign http:/archive.canonical.com lucid Release Ign http:/archive.canonical.com oneiric/partner i386 Packages/DiffIndex Ign http:/archive.canonical.com oneiric/partner TranslationIndex Ign http:/archive.canonical.com lucid/partner i386 Packages/DiffIndex Ign http:/archive.canonical.com lucid/partner TranslationIndex Hit http:/archive.canonical.com oneiric/partner i386 Packages Hit http:/archive.canonical.com lucid/partner i386 Packages Ign http:/dl.google.com stable InRelease Ign http:/archive.canonical.com oneiric/partner Translation-en_IN Ign http:/archive.canonical.com oneiric/partner Translation-en Ign http:/archive.canonical.com lucid/partner Translation-en_IN Ign http:/archive.canonical.com lucid/partner Translation-en Ign http:/in.archive.ubuntu.com oneiric InRelease Ign http:/in.archive.ubuntu.com oneiric-updates InRelease Ign http:/in.archive.ubuntu.com oneiric-security InRelease Get:4 http//dl.google.com stable Release.gpg [198 B] Get:5 http//in.archive.ubuntu.com oneiric Release.gpg [198 B] Get:6 http//in.archive.ubuntu.com oneiric-updates Release.gpg [198 B] Get:7 http//in.archive.ubuntu.com oneiric-security Release.gpg [198 B] Hit http:/in.archive.ubuntu.com oneiric Release Ign http:/in.archive.ubuntu.com oneiric Release Hit http:/in.archive.ubuntu.com oneiric-updates Release Err http:/in.archive.ubuntu.com oneiric-updates Release Hit http:/in.archive.ubuntu.com oneiric-security Release Ign http:/in.archive.ubuntu.com oneiric-security Release Ign http:/in.archive.ubuntu.com oneiric/main i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric/restricted i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric/universe i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric/multiverse i386 Packages/DiffIndex Hit http:/in.archive.ubuntu.com oneiric/main TranslationIndex Hit http:/in.archive.ubuntu.com oneiric/multiverse TranslationIndex Hit http:/in.archive.ubuntu.com oneiric/restricted TranslationIndex Hit http:/in.archive.ubuntu.com oneiric/universe TranslationIndex Ign http:/in.archive.ubuntu.com oneiric-security/main i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric-security/restricted i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric-security/universe i386 Packages/DiffIndex Ign http:/in.archive.ubuntu.com oneiric-security/multiverse i386 Packages/DiffIndex Hit http:/in.archive.ubuntu.com oneiric-security/main TranslationIndex Hit http:/in.archive.ubuntu.com oneiric-security/multiverse TranslationIndex Hit http:/in.archive.ubuntu.com oneiric-security/restricted TranslationIndex Hit http:/in.archive.ubuntu.com oneiric-security/universe TranslationIndex Hit http:/in.archive.ubuntu.com oneiric/main i386 Packages Hit http:/in.archive.ubuntu.com oneiric/restricted i386 Packages Hit http:/in.archive.ubuntu.com oneiric/universe i386 Packages Hit http:/in.archive.ubuntu.com oneiric/multiverse i386 Packages Hit http:/in.archive.ubuntu.com oneiric/main Translation-en Hit http:/in.archive.ubuntu.com oneiric/multiverse Translation-en Hit http:/in.archive.ubuntu.com oneiric/restricted Translation-en Hit http:/in.archive.ubuntu.com oneiric/universe Translation-en Hit http:/in.archive.ubuntu.com oneiric-security/main i386 Packages Hit http:/in.archive.ubuntu.com oneiric-security/restricted i386 Packages Hit http:/in.archive.ubuntu.com oneiric-security/universe i386 Packages Hit http:/in.archive.ubuntu.com oneiric-security/multiverse i386 Packages Hit http:/in.archive.ubuntu.com oneiric-security/main Translation-en Hit http:/in.archive.ubuntu.com oneiric-security/multiverse Translation-en Get:8 http//dl.google.com stable Release [1,347 B] Hit http:/in.archive.ubuntu.com oneiric-security/restricted Translation-en Hit http:/in.archive.ubuntu.com oneiric-security/universe Translation-en Get:9 http//dl.google.com stable/main i386 Packages [1,214 B] Ign http:/dl.google.com stable/main TranslationIndex Ign http:/dl.google.com stable/main Translation-en_IN Ign http:/dl.google.com stable/main Translation-en Fetched 3,821 B in 41s (91 B/s) Reading package lists... Done W: A error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http:/extras.ubuntu.com oneiric Release: The following signatures were invalid: BADSIG 16126D3A3E5C1192 Ubuntu Extras Archive Automatic Signing Key <[email protected]> W: GPG error: http:/archive.canonical.com oneiric Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: GPG error: http:/archive.canonical.com lucid Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: GPG error: http:/in.archive.ubuntu.com oneiric Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: A error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http:/in.archive.ubuntu.com oneiric-updates Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: GPG error: http:/in.archive.ubuntu.com oneiric-security Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: Failed to fetch http:/extras.ubuntu.com/ubuntu/dists/oneiric/Release W: Failed to fetch http:/in.archive.ubuntu.com/ubuntu/dists/oneiric-updates/Release W: Some index files failed to download. They have been ignored, or old ones used instead. dipen@EIDLCPU1018:~$ LOG of sudo apt-get upgrade: dipen@EIDLCPU1018:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: ghc6-doc haskell-zlib-doc libghc6-zlib-doc 0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded. dipen@EIDLCPU1018:~$ /etc/apt/sources.list: deb http:/in.archive.ubuntu.com/ubuntu/ oneiric main restricted deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-updates main restricted deb http:/in.archive.ubuntu.com/ubuntu/ oneiric universe deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-updates universe deb http:/in.archive.ubuntu.com/ubuntu/ oneiric multiverse deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-updates multiverse deb http:/archive.canonical.com/ubuntu oneiric partner deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-security main restricted deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-security universe deb http:/in.archive.ubuntu.com/ubuntu/ oneiric-security multiverse deb http:/extras.ubuntu.com/ubuntu oneiric main #Third party developers repository deb http:/archive.canonical.com/ lucid partner

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  • Fix Windows Computer Problems with Microsoft Fix it Center

    - by Matthew Guay
    Fixing computer problems can often be difficult, but Microsoft is aiming to make it as simple as a couple clicks with.  Here’s how you can easily fix computer problems with Microsoft’s new Fix it Center Beta. Last year Microsoft began offering small Fix it scripts that you could download and run to help solve common computer problems automatically.  These were added to some of the most visited Windows help pages, and helped fix problems with things such as printing errors and Aero glass support.  Now, the Fix it scripts have been bundled together with the Fix it Center, making fixing your computer even easier.  This free tool works great on all editions of Windows XP, Vista, and Windows 7. Note: The Fix it Center is currently in beta, so only run if you are comfortable running beta software. Getting Started Download the Fix it Center installer (link below), and install as normal. The installer will download the remaining components, and then finish the installation. In Windows XP, if you have not yet installed .NET 2.0, you may see the following prompt.  Click Yes to go to the download site, and once you’ve installed .NET 2.0, run the Fix it Center setup again. Also, the Fix it Center uses PowerShell to automate its fixes, but if it is not installed yet the installer will automatically download and install it. Find Fixes for Your PC Once Fix it Center is installed, you can personalize it for your computer.  Select Now, and the click Next. It will scan your computer for problems with known solutions, and will offer to go ahead and install these troubleshooters.  If you choose to not install them, you can always download them from within the Fix it Center at a later time. While those troubleshooters are downloading, you can create a Fix it account.  This will give you additional help and support, and let you review Fix it solutions for all your computers from an online dashboard.  You need a Windows Live ID to create an account. Also, choose whether or not to send information to Microsoft about your hardware and software problems. Get Problems Fixed Now that the Fix it Center is installed and has identified issues on your computer, it’s time to get the problems fixed.  Here’s the default front screen in Windows 7, showing all of the available fixes. And here’s the Fix it Center running in Windows XP. Select one of the Troubleshooters to see more information about it, and click Run to start it. You can choose to either detect problems and have them fixed automatically, or you can choose for the Fix it Center to show you the solutions and let you choose whether to apply them or not.  The defaults usually work good, and only take a couple minutes to apply the fixes, but you can select your own fixes if you’d rather be in control. It will scan your computer for known problems in this area, and then will show you the results.  Here, Fix it determined that startup programs may be causing performance issues.  Select Start System Configuration, and uncheck any of the programs you do not usually use. Once you’ve run a troubleshooter, you can see the issues it checked for and any problems it discovered. If you created the online account, you can also choose to view the details online.  This will show all of your computers with Fix it Center and the fixes you’ve run on them.   Conclusion Whether you’re a power user or new to computers, sometimes it’s best to just get your problems fixed and go on with life instead of digging through the registry, forums, and hacking your way to a solution.  Remember the service is still in beta and may not work perfectly or solve your issues every time. But it’s something cool and worth a look. Links Download Microsoft Fix it Center Beta Fix additional problems with Microsoft’s Fix it Center Online Similar Articles Productive Geek Tips Disable Windows Mobility Center in Windows 7 or VistaMake Outlook Faster by Disabling Unnecessary Add-InsUsing Netflix Watchnow in Windows Vista Media Center (Gmedia)Disable Security Center Popup Notifications in Windows VistaHow To Manage Action Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi

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