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• Provocative Tweets From the Dachis Social Business Summit

  - by Mike Stiles

  On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• JavaDay Taipei 2014 Trip Report

  - by reza_rahman

  JavaDay Taipei 2014 was held at the Taipei International Convention Center on August 1st. Organized by Oracle University, it is one of the largest Java developer events in Taiwan. This was another successful year for JavaDay Taipei with a fully sold out venue packed with youthful, energetic developers (this was my second time at the event and I have already been invited to speak again next year!). In addition to Oracle speakers like me, Steve Chin and Naveen Asrani, the event also featured a bevy of local speakers including Taipei Java community leaders. Topics included Java SE, Java EE, JavaFX, cloud and Big Data. It was my pleasure and privilege to present one of the opening keynotes for the event. I presented my session on Java EE titled "JavaEE.Next(): Java EE 7, 8, and Beyond". I covered the changes in Java EE 7 as well as what's coming in Java EE 8. I demoed the Cargo Tracker Java EE BluePrints. I also briefly talked about Adopt-a-JSR for Java EE 8. The slides for the keynote are below (click here to download and view the actual PDF): It appears your Web browser is not configured to display PDF files. No worries, just click here to download the PDF file. In the afternoon I did my JavaScript + Java EE 7 talk titled "Using JavaScript/HTML5 Rich Clients with Java EE 7". This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The talk was completely packed. The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. I am delivering this material at JavaOne 2014 as a two-hour tutorial. This should give me a little more bandwidth to dig a little deeper, especially on the JavaScript end. I finished off Java Day Taipei with my talk titled "Using NoSQL with ~JPA, EclipseLink and Java EE" (this was the last session of the conference). The talk covers an interesting gap that there is surprisingly little material on out there. The talk has three parts -- a birds-eye view of the NoSQL landscape, how to use NoSQL via a JPA centric facade using EclipseLink NoSQL, Hibernate OGM, DataNucleus, Kundera, Easy-Cassandra, etc and how to use NoSQL native APIs in Java EE via CDI. The slides for the talk are here: Using NoSQL with ~JPA, EclipseLink and Java EE from Reza Rahman The JPA based demo is available here, while the CDI based demo is available here. Both demos use MongoDB as the data store. Do let me know if you need help getting the demos up and running. After the event the Oracle University folks hosted a reception in the evening which was very well attended by organizers, speakers and local Java community leaders. I am extremely saddened by the fact that this otherwise excellent trip was scarred by terrible tragedy. After the conference I joined a few folks for a hike on the Maokong Mountain on Saturday. The group included friends in the Taiwanese Java community including Ian and Robbie Cheng. Without warning, fatal tragedy struck on a remote part of the trail. Despite best efforts by us, the excellent Taiwanese Emergency Rescue Team and World class Taiwanese physicians we were unable to save our friend Robbie Cheng's life. Robbie was just thirty-four years old and is survived by his younger brother, mother and father. Being the father of a young child myself, I can only imagine the deep sorrow that this senseless loss unleashes. Robbie was a key member of the Taiwanese Java community and a Java Evangelist at Sun at one point. Ironically the only picture I was able to take of the trail was mere moments before tragedy. I thought I should place him in that picture in profoundly respectful memoriam: Perhaps there is some solace in the fact that there is something inherently honorable in living a bright life, dying young and meeting one's end on a beautiful remote mountain trail few venture to behold let alone attempt to ascend in a long and tired lifetime. Perhaps I'd even say it's a fate I would not entirely regret facing if it were my own. With that thought in mind it seems appropriate to me to quote some lyrics from the song "Runes to My Memory" by legendary Swedish heavy metal band Amon Amarth idealizing a fallen Viking warrior cut down in his prime: "Here I lie on wet sand I will not make it home I clench my sword in my hand Say farewell to those I love When I am dead Lay me in a mound Place my weapons by my side For the journey to Hall up high When I am dead Lay me in a mound Raise a stone for all to see Runes carved to my memory" I submit my deepest condolences to Robbie's family and hope my next trip to Taiwan ends in a less somber note.

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• 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

  - by MichaelM-Oracle

  By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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• What Counts for a DBA: Humility

  - by drsql

  In football (the American sort, naturally,) there are a select group of players who really hope to never have their names called during the game. They are members of the offensive line, and their job is to protect other players so they can deliver the ball to the goal to score points. When you do hear their name called, it is usually because they made a mistake and the player that they were supposed to protect ended up flat on his back admiring the clouds in the sky instead of advancing towards the goal to scoring point. Even on the rare occasion their name is called for a good reason, it is usually because they were making up for a teammate who had made a mistake and they covered up for them. The role of offensive lineman is a very good analogy for the role of the admin DBA. As a DBA, you are called on to be barely visible and rarely heard, protecting the company data assets tenaciously, even though the enemies to our craft surround us on all sides:. Developers: Cries of ‘foul!’ often ensue when the DBA says that they want data integrity to be stringently enforced and that documentation is needed so they can support systems, mostly because every error occurrence in the enterprise will be initially blamed on the database and fall to the DBA to troubleshoot. Insisting too loudly may bring those cries of ‘foul’ that somewhat remind you of when your 2 year old daughter didn't want to go to bed. The result of this petulance is that the next "enemy" gets involved. Managers: The concerns that motivate DBAs to argue will not excite the kind of manager who gets his technical knowledge from a glossy magazine filled with buzzwords, charts, and pretty pictures. However, the other programmers in the organization will tickle the buzzword void with a stream of new-sounding ideas and technologies constantly, along with warnings that if we did care about data integrity and document things, the budget would explode! In contrast, the arguments for integrity of data and supportability tend to be about as exciting as watching grass grow, and far too many manager types seem to prefer to smoke it than watch it. Packaged Applications: The DBA is rarely given a chance to review a new application that is being demonstrated for the enterprise, and rarer still is the DBA that gets a veto of an application because the database it uses has clearly been created by an architect that won't read a data modeling book because he is already married. More often than not this leads to hours of work for the DBA trying to performance-tune a database with a menagerie of rules that must be followed to stay within the  application support agreement, such as no changing indexes on a third party schema even though there are 10 billion rows instead of the 10 thousand when the system was last optimized. Hardware Failures: Physical disks, networking devices, memory, and backup devices all come with a measure known as ‘mean time before failure’ and it is never listed in centuries or eons. More like years, and the term ‘mean’ indicates that half of the devices are expected to fail before that, which by my calendar means any hour of any day that it wants to fail it will. But the DBA sucks it up and does the task at hand with a humility that makes them nearly invisible to all but the most observant person in the organization. The best DBAs I know are so proactive in their relentless pursuit of perfection that they detect many of the bugs (which they seldom caused) in the system well before they become a problem. In the end the DBA gets noticed for one of same two reasons as the offensive lineman. You make a mistake, like dropping a critical production database that had never been backed up; or when a system crashes for any reason whatsoever and they are on the spot with troubleshooting and system restoration plans that have been well thought out, tested, and tested again. Not because there is any glory in it, but because it is what they do.   Note: The characteristics of the professions referred to in this blog are meant to be overstated stereotypes for humorous effect, and even some DBAs aren't quite this perfect. If you are reading this far and haven’t hand written a 10 page flaming comment about how you are a _______ and you aren’t like this, that is awesome. Not every situation applies to everyone, but if you have never worked with a bad packaged app, a magazine trained manager, programmers that aren’t team players, or hardware that occasionally failed, relax and go have a unicorn sandwich before you wake up.

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• A Knights Tale

  - by Phil Factor

  There are so many lessons to be learned from the story of Knight Capital losing nearly half a billion dollars as a result of a deployment gone wrong. The Knight Capital Group (KCG N) was an American global financial services firm engaging in market making, electronic execution, and institutional sales and trading. According to the recent order (File No.3.15570) against Knight Capital by U.S. Securities and Exchange Commission?, Knight had, for many years used some software which broke up incoming “parent” orders into smaller “child” orders that were then transmitted to various exchanges or trading venues for execution. A tracking ‘cumulative quantity’ function counted the number of ‘child’ orders and stopped the process once the total of child orders matched the ‘parent’ and so the parent order had been completed. Back in the mists of time, some code had been added to it  which was excuted if a particular flag was set. It was called ‘power peg’ and seems to have had a similar design and purpose, but, one guesses, would have shared the same tracking function. This code had been abandoned in 2003, but never deleted. In 2005, The tracking function was moved to an earlier point in the main process. It would seem from the account that, from that point, had that flag ever been set, the old ‘Power Peg’ would have been executed like Godzilla bursting from the ice, making child orders without limit without any tracking function. It wasn’t, presumably because the software that set the flag was removed. In 2012, nearly a decade after ‘Power Peg’ was abandoned, Knight prepared a new module to their software to cope with the imminent Retail Liquidity Program (RLP) for the New York Stock Exchange. By this time, the flag had remained unused and someone made the fateful decision to reuse it, and replace the old ‘power peg’ code with this new RLP code. Had the two actions been done together in a single automated deployment, and the new deployment tested, all would have been well. It wasn’t. To quote… “Beginning on July 27, 2012, Knight deployed the new RLP code in SMARS in stages by placing it on a limited number of servers in SMARS on successive days. During the deployment of the new code, however, one of Knight’s technicians did not copy the new code to one of the eight SMARS computer servers. Knight did not have a second technician review this deployment and no one at Knight realized that the Power Peg code had not been removed from the eighth server, nor the new RLP code added. Knight had no written procedures that required such a review.” (para 15) “On August 1, Knight received orders from broker-dealers whose customers were eligible to participate in the RLP. The seven servers that received the new code processed these orders correctly. However, orders sent with the repurposed flag to the eighth server triggered the defective Power Peg code still present on that server. As a result, this server began sending child orders to certain trading centers for execution. Because the cumulative quantity function had been moved, this server continuously sent child orders, in rapid sequence, for each incoming parent order without regard to the number of share executions Knight had already received from trading centers. Although one part of Knight’s order handling system recognized that the parent orders had been filled, this information was not communicated to SMARS.” (para 16) SMARS routed millions of orders into the market over a 45-minute period, and obtained over 4 million executions in 154 stocks for more than 397 million shares. By the time that Knight stopped sending the orders, Knight had assumed a net long position in 80 stocks of approximately $3.5 billion and a net short position in 74 stocks of approximately $3.15 billion. Knight’s shares dropped more than 20% after traders saw extreme volume spikes in a number of stocks, including preferred shares of Wells Fargo (JWF) and semiconductor company Spansion (CODE). Both stocks, which see roughly 100,000 trade per day, had changed hands more than 4 million times by late morning. Ultimately, Knight lost over $460 million from this wild 45 minutes of trading. Obviously, I’m interested in all this because, at one time, I used to write trading systems for the City of London. Obviously, the US SEC is in a far better position than any of us to work out the failings of Knight’s IT department, and the report makes for painful reading. I can’t help observing, though, that even with the breathtaking mistakes all along the way, that a robust automated deployment process that was ‘all-or-nothing’, and tested from soup to nuts would have prevented the disaster. The report reads like a Greek Tragedy. All the way along one wants to shout ‘No! not that way!’ and ‘Aargh! Don’t do it!’. As the tragedy unfolds, the audience weeps for the players, trapped by a cruel fate. All application development and deployment requires defense in depth. All IT goes wrong occasionally, but if there is a culture of defensive programming throughout, the consequences are usually containable. For financial systems, these defenses are required by statute, and ignored only by the foolish. Knight’s mistakes weren’t made by just one hapless sysadmin, but were progressive errors by an  IT culture spanning at least ten years.  One can spell these out, but I think they’re obvious. One can only hope that the industry studies what happened in detail, learns from the mistakes, and draws the right conclusions.

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• Understanding the 'High Performance' meaning in Extreme Transaction Processing

  - by kyap

  Despite my previous blogs entries on SOA/BPM and Identity Management, the domain where I'm the most passionated is definitely the Extreme Transaction Processing, commonly called XTP.I came across XTP back to 2007 while I was still FMW Product Manager in EMEA. At that time Oracle acquired a company called Tangosol, which owned an unique product called Coherence that we renamed to Oracle Coherence. Beside this innovative renaming of the product, to be honest, I didn't know much about it, except being a "distributed in-memory cache for Extreme Transaction Processing"... not very helpful still.In general when people doesn't fully understand a technology or a concept, they tend to find some shortcuts, either correct or not, to justify their lack-of understanding... and of course I was part of this category of individuals. And the shortcut was "Oracle Coherence Cache helps to improve Performance". Excellent marketing slogan... but not very meaningful still. By chance I was able to get away quickly from that group in July 2007* at Thames Valley Park (UK), after I attended one of the most interesting workshops, in my 10 years career in Oracle, delivered by Brian Oliver. The biggest mistake I made was to assume that performance improvement with Coherence was related to the response time. Which can be considered as legitimus at that time, because after-all caches help to reduce latency on cached data access, hence reduce the response-time. But like all caches, you need to define caching and expiration policies, thinking about the cache-missed strategy, and most of the time you have to re-write partially your application in order to work with the cache. At a result, the expected benefit vanishes... so, not very useful then?The key mistake I made was my perception or obsession on how performance improvement should be driven, but I strongly believe this is still a common problem to most of the developers. In fact we all know the that the performance of a system is generally presented by the Capacity (or Throughput), with the 2 important dimensions Speed (response-time) and Volume (load) :Capacity (TPS) = Volume (T) / Speed (S)To increase the Capacity, we can either reduce the Speed(in terms of response-time), or to increase the Volume. However we tend to only focus on reducing the Speed dimension, perhaps it is more concrete and tangible to measure, and nicer to present to our management because there's a direct impact onto the end-users experience. On the other hand, we assume the Volume can be addressed by the underlying hardware or software stack, so if we need more capacity (scale out), we just add more hardware or software. Unfortunately, the reality proves that IT is never as ideal as we assume...The challenge with Speed improvement approach is that it is generally difficult and costly to make things already fast... faster. And by adding Coherence will not necessarily help either. Even though we manage to do so, the Capacity can not increase forever because... the Speed can be influenced by the Volume. For all system, we always have a performance illustration as follow: In all traditional system, the increase of Volume (Transaction) will also increase the Speed (Response-Time) as some point. The reason is simple: most of the time the Application logics were not designed to scale. As an example, if you have a while-loop in your application, it is natural to conceive that parsing 200 entries will require double execution-time compared to 100 entries. If you need to "Speed-up" the execution, you can only upgrade your hardware (scale-up) with faster CPU and/or network to reduce network latency. It is technically limited and economically inefficient. And this is exactly where XTP and Coherence kick in. The primary objective of XTP is about designing applications which can scale-out for increasing the Volume, by applying coding techniques to keep the execution-time as constant as possible, independently of the number of runtime data being manipulated. It is actually not just about having an application running as fast as possible, but about having a much more predictable system, with constant response-time and linearly scale, so we can easily increase throughput by adding more hardwares in parallel. It is in general combined with the Low Latency Programming model, where we tried to optimize the network usage as much as possible, either from the programmatic angle (less network-hoops to complete a task), and/or from a hardware angle (faster network equipments). In this picture, Oracle Coherence can be considered as software-level XTP enabler, via the Distributed-Cache because it can guarantee: - Constant Data Objects access time, independently from the number of Objects and the Coherence Cluster size - Data Objects Distribution by Affinity for in-memory data grouping - In-place Data Processing for parallel executionTo summarize, Oracle Coherence is indeed useful to improve your application performance, just not in the way we commonly think. It's not about the Speed itself, but about the overall Capacity with Extreme Load while keeping consistant Speed. In the future I will keep adding new blog entries around this topic, with some sample codes experiences sharing that I capture in the last few years. In the meanwhile if you want to know more how Oracle Coherence, I strongly suggest you to start with checking how our worldwide customers are using Oracle Coherence first, then you can start playing with the product through our tutorial.Have Fun !

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• What do the participants say about the Open Day in South Africa?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 On the 26th of September, a group of students who were specifically selected to attend an Open day at Oracle South Africa, joined us at our offices in Woodmead, Johannesburg. The Conference room was filled with inquisitive minds. What we had in store for them was a detailed presentation about Oracle which was delivered by Zuko - Cluster Leader: Tech GB South Africa. The student’s many questions were all answered especially when we started addressing the opportunities we have and detailed information on our Graduate Programme. Our employees then came to talk about their experience. This allowed all the students to have an integrated learning experience. By inviting the students to walk around our Oracle Offices allowed them to see, talk, experience a bit of the culture and ask more questions. Here is some of the feedback from the attendees: Maxwell Moloi: “The open day truly served its purpose and exceeded expectations in the sense that I got to find out more about Oracle and all the different opportunities it has to offer. The fact that Oracle supplies a full solution to a customer and not just part of it and how the company manages to setup professional development for their employees is what entices me to want to join the rapidly growing team of Oracle.” Nqobile Mabaso: “I found the open day to be quite informative and enlightening because coming from a marketing background I could apply the knowledge I got from varsity to the Company I was able to point out what they do as part of their corporate social responsibility (Oracle recently partnered with the department of education to build a school), how Oracle emphasizes on relationship building because they know they sell to people and not companies and how they offer the full stack of solutions which gives them a competitive advantage over their competitors.” Nondumiso Mvelase: “The Open Day was a wonderful experience for me especially because I have never been part of an Open Day before, so it was absolutely amazing for me. It gave me a good idea of how it is to be part of Oracle. We were served with lovely breakfast and lunch which I enjoyed. I wish the Open Day went on for a whole week. Seeing and hearing from 2013 Graduates, telling us about their experience within Oracle was very inspiring to me. They were encouraging us to work hard if we ever got the opportunity they had. After hearing this from them I will definitely not take it for granted.” Itumeleng Moraka: “Before I walked into the Oracle offices all that was in my mind was databases and cloud storage. I was then surrounded by passionate, enthusiastic and welcoming employees. I came across a positive energy within the multinational company. I realized that Oracle is not a company that operates in survival mode. This may sound idealistic, but they operate in a non-traditional way investing more into innovation, they stay focused on what matters most about where technology is going and at the same time they are not losing sight of how their products make a difference in the world.” For more information on how to be part of the Oracle Graduate Programme please follow us on Facebook! https://www.facebook.com/CampusAtOracle /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How You Helped Shape Java EE 7...

  - by reza_rahman

  I have been working with the JCP in various roles since EJB 3/Java EE 5 (much of it on my own time), eventually culminating in my decision to accept my current role at Oracle (despite it's inevitable set of unique challenges, a role I find by and large positive and fulfilling). During these years, it has always been clear to me that pretty much everyone in the JCP genuinely cares about openness, feedback and developer participation. Perhaps the most visible sign to date of this high regard for grassroots level input is a survey on Java EE 7 gathered a few months ago. The survey was designed to get open feedback on a number of critical issues central to the Java EE 7 umbrella specification including what APIs to include in the standard. When we started the survey, I don't think anyone was certain what the level of participation from developers would really be. I also think everyone was pleasantly surprised that a large number of developers (around 1100) took the time out to vote on these very important issues that could impact their own professional life. And it wasn't just a matter of the quantity of responses. I was particularly impressed with the quality of the comments made through the survey (some of which I'll try to do justice to below). With Java EE 7 under our belt and the horizons for Java EE 8 emerging, this is a good time to thank everyone that took the survey once again for their thoughts and let you know what the impact of your voice actually was. As an aside, you may be happy to know that we are working hard behind the scenes to try to put together a similar survey to help kick off the agenda for Java EE 8 (although this is by no means certain). I'll break things down by the questions asked in the survey, the responses and the resulting change in the specification. APIs to Add to Java EE 7 Full/Web Profile The first question in the survey asked which of four new candidate APIs (WebSocket, JSON-P, JBatch and JCache) should be added to the Java EE 7 Full and Web profile respectively. Developers by and large wanted all the new APIs added to the full platform. The comments expressed particularly strong support for WebSocket and JCache. Others expressed dissatisfaction over the lack of a JSON binding (as opposed to JSON processing) API. WebSocket, JSON-P and JBatch are now part of Java EE 7. In addition, the long-awaited Java EE Concurrency Utilities API was also included in the Full Profile. Unfortunately, JCache was not finalized in time for Java EE 7 and the decision was made not to hold up the Java EE release any longer. JCache continues to move forward strongly and will very likely be included in Java EE 8 (it will be available much sooner than Java EE 8 to boot). An emergent standard for JSON-B is also a strong possibility for Java EE 8. When it came to the Web Profile, developers were supportive of adding WebSocket and JSON-P, but not JBatch and JCache. Both WebSocket and JSON-P are now part of the Web Profile, now also including the already popular JAX-RS API. Enabling CDI by Default The second question asked whether CDI should be enabled in Java EE by default. The overwhelming majority of developers supported the default enablement of CDI. In addition, developers expressed a desire for better CDI/Java EE alignment (with regards to EJB and JSF in particular). Some developers expressed legitimate concerns over the performance implications of enabling CDI globally as well as the potential conflict with other JSR 330 implementations like Spring and Guice. CDI is enabled by default in Java EE 7. Respecting the legitimate concerns, CDI 1.1 was very careful to add additional controls around component scanning. While a lot of work was done in Java EE 6 and Java EE 7 around CDI alignment, further alignment is under serious consideration for Java EE 8. Consistent Usage of @Inject The third question was around using CDI/JSR 330 @Inject consistently vs. allowing JSRs to create their own injection annotations (e.g. @BatchContext). A majority of developers wanted consistent usage of @Inject. The comments again reflected a strong desire for CDI/Java EE alignment. A lot of emphasis in Java EE 7 was put into using @Inject consistently. For example, the JBatch specification is focused on using @Inject wherever possible. JAX-RS remains an exception with it's existing custom injection annotations. However, the JAX-RS specification leads understand the importance of eventual convergence, hopefully in Java EE 8. Expanding the Use of @Stereotype The fourth question was about expanding CDI @Stereotype to cover annotations across Java EE beyond just CDI. A solid majority of developers supported the idea of making @Stereotype more universal in Java EE. The comments maintained the general theme of strong support for CDI/Java EE alignment Unfortunately, there was not enough time and resources in Java EE 7 to implement this fairly pervasive feature. However, it remains a serious consideration for Java EE 8. Expanding Interceptor Use The final set of questions was about expanding interceptors further across Java EE. Developers strongly supported the concept. Along with injection, interceptors are now supported across all Java EE 7 components including Servlets, Filters, Listeners, JAX-WS endpoints, JAX-RS resources, WebSocket endpoints and so on. I hope you are encouraged by how your input to the survey helped shape Java EE 7 and continues to shape Java EE 8. Participating in these sorts of surveys is of course just one way of contributing to Java EE. Another great way to stay involved is the Adopt-A-JSR Program. A large number of developers are already participating through their local JUGs. You could of course become a Java EE JSR expert group member or observer. You should stay tuned to The Aquarium for the progress of Java EE 8 JSRs if that's something you want to look into...

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• Navigate Quickly with JustCode and Ctrl+Click

  Ctrl + Click is a widely used shortcut for Go To Definition in many development environments but not in Visual Studio. We, the JustCode team, find it really useful so we added it to Visual Studio. But we didn't stop there - we improved it even further. Read on to find the details. With JustCode you get an enhanced Go To Definition. By default you can execute it in the Visual Studio editor using one of the following shortcuts: Middle Click, Ctrl+Left Click, F12, Ctrl+Enter, Ctrl+B. The first usage of this feature is not much different from the default Visual Studio Go To Definition command use it where a member, type, method, property, etc is used to navigate to the definition of that item. For example, if you have this method:         public void Start()         {             lion = new Lion();             lion.Roar();         } If you hold Ctrl and click on the usage of the lion you will go to the lion member definition. If you hold Ctrl and click on the Lion you will go to the Lion class definition. What we added is the ability to easily find all the usages of the item you just navigated to. For example:     public class Lion     {         public void Roar()         {             Console.WriteLine("Rhaaaar");         }     }   If you hold Ctrl and click on the Lion definition you will see all the usages of the Lion type; if you click on the Roar method definition you will see all the usages of the Roar method: And if there is only one usage you will get automatically to that usage. In the examples I use C#, but it works also in VB.NET, JavaScript, ASP.NET and XAML. Why we like this feature? Let me first start with how the Ctrl+Click (or Go To Definition command) is used. We noticed that developers use it especially in what we call "code browsing sessions". In simple words this is when you browse around the code looking for a bug, just reading the code or searching for something. Sounds familiar? In our experience when you go to the definition of some item you often want to know more about it and the first thing you need is to find its usages. With JustCode this is just one click away. Why Ctrl+Click/Middle Click over F12/Ctrl+Enter/Ctrl+B? Actually you can use all of them. But during these "code browsing sessions" we noticed that most developers use the mouse. So the mouse is already in use and pressing Ctrl+Click (or the Middle Click) is so natural. During heavy coding sessions or if you are a keyboard type developer F12 (or any of the other keyboard shortcuts) is the key. We really use heavily this feature not only in our team but in the whole company. It saves us a bit of time many times a day. And it adds up. We hope you will like it too. Your feedback is more than welcome for us. P.S. If you dont want JustCode to capture the Ctrl+Click and the Middle Click in the editor, you can change that in JustCode->Options->General in the Navigation group. Keyboard shortcuts can be reassigned using the Visual Studio keyboard shortcuts editor.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• UK OUG Conference Highlights and Insights

  - by Richard Bingham

  As per my preemptive post, this was the first time the annual conference organized by the UK Oracle User Group (UKOUG) was split into two events, one for Oracle Applications and another in December for Oracle Technology. Apps13, as it was branded, was hailed as a success, with over 1000 registered attendees and three days of sessions, exhibition, round-tables and many other types of content. As this poster on their stand illustrates, the UKOUG is a strong community with popular participants from both big and small Oracle partners and customers. The venue was a more intimate setting than previous years also, allowing everyone to casually bump into those they hoped to. It gave a real feeling of an Apps Community. The main themes over the days where CRM and Customer Experience, HCM, and FIN/SCM. This allowed people to attend just one focused day if they wanted. In addition the Apps Transformation stream ran across all three days, offering insights, advice, and details on the newer product solutions like Fusion Applications.  Here are some of the key take-aways I got from the conference, specific to my role in Fusion Applications Developer Relations: User Experience continues to be a significant reason for adopting some of the newer application products available, with immediately obvious gains in user productivity and satisfaction reported by customers. Also this doesn't stop with the baked-in UX either, with their Design Patterns proving popular and indeed currently being extended to including things like extending on ADF mobile and customizing the Simplified UI. More on this to come from us soon. The executive sessions emphasized the "it's a journey" phrase, illustrating that modern business applications are powered by technologies such as Cloud, Mobile, Social and Big Data and these can be harnessed to help propel your organization forward. Indeed the emphasis is away from the traditional vendor prescribed linear applications road map, and towards plotting a course based on business priorities supported by a broad range of integrated solutions. To help with this several conference sessions demoed the new "Applications Navigator" tool, developed in partnership with OUG members, which offers a visual framework to help organizations plan their Oracle Applications investments around business and technology imperatives. Initial reaction was positive, especially as customers do not need to decipher Oracle's huge product catalog and embeds the best blend of proven and integrated applications solutions. We'll share more on this when it is generally available. Several sessions focused around explanations and interpretation of Oracle OpenWorld 2013, helping highlight the key Oracle Applications messages and directions. With a relative small percentage of conference attendees also at OpenWorld (from a show of hands) this was a popular way to distill the information available down into specific items of interest for the community. Please note the original OpenWorld 2013 content is still available for download but will not remain available forever (via the Oracle website OpenWorld Content Catalog > pick a session > see the PDF download). With the release of E-Business Suite 12.2 the move to develop and deploy on the Fusion Middleware stack becomes a reality for many Oracle Applications customers. This coupled with recent E-Business Suite features such as the Integrated SOA Gateway and the E-Business Suite SDK for Java, illustrates how the gap between the technologies and techniques involved in extending E-Business Suite and Fusion Applications is quickly narrowing. We'll see this merging continue to evolve going forwards. Getting started with Oracle Cloud Applications is actually easier than many customers expected, with a broad selection of both large and medium sized organizations explaining how they added new features to their existing Oracle Applications portfolios. New functionality available from Fusion HCM and CX are popular extensions that do not have to disrupt those core business services. Coexistence is the buzzword here, and the available integration is also simpler than many expected, commonly involving an initial setup data load, then regularly incremental synchronizations, often without a need for real-time constant communication between systems. With much of this pre-built already the implementation process is also quite rapid. With most people dressed in suits, we wanted to get the conversations going without the traditional english reserve, so we decided to make ourselves a bit more obvious, as the photo below shows. This seemed to be quite successful and helped those interested identify and approach us. Keep a look out for similar again. In fact if you're in the UK there is an "Apps Transformation Day" planned by the UKOUG for the 19th March 2014, with more details to follow. Again something we'll be sure to participate in. I am hoping to attend the next half of the UKOUG annual conference, Tech13, that focuses more on Oracle technology and where there is more likely to be larger attendance of those interested in the lower-level aspects of applications customization and development. If you're going, let me know and maybe we can meet up.

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• From the Classroom to the Boardroom

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Coherence Data Guarantees for Data Reads - Basic Terminology

  - by jpurdy

  When integrating Coherence into applications, each application has its own set of requirements with respect to data integrity guarantees. Developers often describe these requirements using expressions like "avoiding dirty reads" or "making sure that updates are transactional", but we often find that even in a small group of people, there may be a wide range of opinions as to what these terms mean. This may simply be due to a lack of familiarity, but given that Coherence sits at an intersection of several (mostly) unrelated fields, it may be a matter of conflicting vocabularies (e.g. "consistency" is similar but different in transaction processing versus multi-threaded programming). Since almost all data read consistency issues are related to the concept of concurrency, it is helpful to start with a definition of that, or rather what it means for two operations to be concurrent. Rather than implying that they occur "at the same time", concurrency is a slightly weaker statement -- it simply means that it can't be proven that one event precedes (or follows) the other. As an example, in a Coherence application, if two client members mutate two different cache entries sitting on two different cache servers at roughly the same time, it is likely that one update will precede the other by a significant amount of time (say 0.1ms). However, since there is no guarantee that all four members have their clocks perfectly synchronized, and there is no way to precisely measure the time it takes to send a given message between any two members (that have differing clocks), we consider these to be concurrent operations since we can not (easily) prove otherwise. So this leads to a question that we hear quite frequently: "Are the contents of the near cache always synchronized with the underlying distributed cache?". It's easy to see that if an update on a cache server results in a message being sent to each near cache, and then that near cache being updated that there is a window where the contents are different. However, this is irrelevant, since even if the application reads directly from the distributed cache, another thread update the cache before the read is returned to the application. Even if no other member modifies a cache entry prior to the local near cache entry being updated (and subsequently read), the purpose of reading a cache entry is to do something with the result, usually either displaying for consumption by a human, or by updating the entry based on the current state of the entry. In the former case, it's clear that if the data is updated faster than a human can perceive, then there is no problem (and in many cases this can be relaxed even further). For the latter case, the application must assume that the value might potentially be updated before it has a chance to update it. This almost aways the case with read-only caches, and the solution is the traditional optimistic transaction pattern, which requires the application to explicitly state what assumptions it made about the old value of the cache entry. If the application doesn't want to bother stating those assumptions, it is free to lock the cache entry prior to reading it, ensuring that no other threads will mutate the entry, a pessimistic approach. The optimistic approach relies on what is sometimes called a "fuzzy read". In other words, the application assumes that the read should be correct, but it also acknowledges that it might not be. (I use the qualifier "sometimes" because in some writings, "fuzzy read" indicates the situation where the application actually sees an original value and then later sees an updated value within the same transaction -- however, both definitions are roughly equivalent from an application design perspective). If the read is not correct it is called a "stale read". Going back to the definition of concurrency, it may seem difficult to precisely define a stale read, but the practical way of detecting a stale read is that is will cause the encompassing transaction to roll back if it tries to update that value. The pessimistic approach relies on a "coherent read", a guarantee that the value returned is not only the same as the primary copy of that value, but also that it will remain that way. In most cases this can be used interchangeably with "repeatable read" (though that term has additional implications when used in the context of a database system). In none of cases above is it possible for the application to perform a "dirty read". A dirty read occurs when the application reads a piece of data that was never committed. In practice the only way this can occur is with multi-phase updates such as transactions, where a value may be temporarily update but then withdrawn when a transaction is rolled back. If another thread sees that value prior to the rollback, it is a dirty read. If an application uses optimistic transactions, dirty reads will merely result in a lack of forward progress (this is actually one of the main risks of dirty reads -- they can be chained and potentially cause cascading rollbacks). The concepts of dirty reads, fuzzy reads, stale reads and coherent reads are able to describe the vast majority of requirements that we see in the field. However, the important thing is to define the terms used to define requirements. A quick web search for each of the terms in this article will show multiple meanings, so I've selected what are generally the most common variations, but it never hurts to state each definition explicitly if they are critical to the success of a project (many applications have sufficiently loose requirements that precise terminology can be avoided).

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• The sign of a true manager is delegation (C# style)

  - by MarkPearl

  Today I thought I would write a bit about delegates in C#. Up till recently I have managed to side step any real understanding of what delegates do and why they are useful – I mean, I know roughly what they do and have used them a lot, but I have never really got down dirty with them and mucked about. Recently however with my renewed interest in Silverlight delegates came up again as a possible solution to a particular problem, and suddenly I found myself opening a bland little console application to just see exactly how far I could take delegates with my limited knowledge. So, let’s first look at the MSDN definition of delegates… A delegate declaration defines a reference type that can be used to encapsulate a method with a specific signature. A delegate instance encapsulates a static or an instance method. Delegates are roughly similar to function pointers in C++; however, delegates are type-safe and secure. Well, don’t you love MSDN for such a useful definition. I must give it credit though… later on it really explains it a bit better by saying “A delegate lets you pass a function as a parameter. The type safety of delegates requires the function you pass as a delegate to have the same signature as the delegate declaration.” A little more reading up on delegates mentions that delegates are similar to interfaces in that they enable the separation of specification and implementation. A delegate declares a single method, while an interface declares a group of methods. So enough reading - lets look at some code and see a basic example of a delegate… Let’s assume we have a console application with a simple delegate declared called AdjustValue like below… class Program { private delegate int AdjustValue(int val); static void Main(string[] args) { } } In a sense, all we have said is that we will be creating one or more methods that follow the same pattern as AdjustValue – i.e. they will take one input value of type int and return an integer. We could then expand our code to have various methods that match the structure of our delegate AdjustValue (remember the structure is int xxx (int xxx)) class Program { private delegate int AdjustValue(int val); private static int Dbl(int val) { return val * 2; } private static int AlwaysOne(int val) { return 1; } static void Main(string[] args) { } }  Above I have expanded my project to have two methods, one called Dbl and the other AlwaysOne. Dbl always returns double the input val and AlwaysOne always returns 1. I could now declare a variable and assign it to be one of those functions, like the following… class Program { private delegate int AdjustValue(int val); private static int Dbl(int val) { return val * 2; } private static int AlwaysOne(int val) { return 1; } static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; Console.WriteLine(myDelegate(1).ToString()); Console.ReadLine(); } } In this instance I have declared an instance of the AdjustValue delegate called myDelegate; I have then told myDelegate to point to the method Dbl, and then called myDelegate(1). What would the result be? Yes, in this instance it would be exactly the same as me calling the following code… static void Main(string[] args) { Console.WriteLine(Dbl(1).ToString()); Console.ReadLine(); }   So why all the extra work for delegates when we could just do what we did above and call the method directly? Well… that separation of specification to implementation comes to mind. So, this all seems pretty simple. Let’s take a slightly more complicated variation to the console application. Assume that my project is the same as the one previously except that my main method is adjusted as follows… static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; myDelegate = AlwaysOne; Console.WriteLine(myDelegate(1).ToString()); Console.ReadLine(); } What would happen in this scenario? Quite simply “1” would be written to the console, the reason being that myDelegate was last pointing to the AlwaysOne method before it was called. Make sense? In a way, the myDelegate is a variable method that can be swapped and changed when needed. Let’s make the code a little more confusing by using a delegate in the declaration of another delegate as shown below… class Program { private delegate int AdjustValue(InputValue val); private delegate int InputValue(); private static int Dbl(InputValue val) { return val()*2; } private static int GetInputVal() { Console.WriteLine("Enter a whole number : "); return Convert.ToInt32(Console.ReadLine()); } static void Main(string[] args) { AdjustValue myDelegate; myDelegate = Dbl; Console.WriteLine(myDelegate(GetInputVal).ToString()); Console.ReadLine(); } }   Now it gets really interesting because it looks like we have passed a method into a function in the main method by declaring… Console.WriteLine(myDelegate(GetInputVal).ToString()); So, what it the output? Well, try take a guess on what will happen – then copy the code and see if you got it right. Well that brings me to the end of this short explanation of Delegates. Hopefully it made sense!

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• PeopleSoft @ RECONNECT 14

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Quest’s RECONNECT 14 is just around the corner and will be here before you know it. RECONNECT 14 is Tuesday, July 22 – Thursday, July 24 at the Hyatt Regency O’Hare in Rosemont, IL. Quest’s RECONNECT event is a PeopleSoft-specific deep dive conference for the Quest community. Join Quest and hundreds of other PeopleSoft users for deep-dive education into all things PeopleSoft; from HCM and Financials to Applications Tools and Technology (i.e. PeopleTools) and Procurement (i.e. Supplier Relationship Management). RECONNECT also includes industry specific interest areas like those for Financial Services and Manufacturing and Distribution. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This year's event will feature many key players from Oracle’s PeopleSoft team including PeopleSoft Product Strategy leads and PeopleSoft Development leads. Nearly 50 of the more than 175 conference sessions will be led by members of Oracle including pillar-specific roadmap presentations. Create a custom agenda that fits your specific needs and interests. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The RECONNECT Advance Program is now available and includes: Who Should Attend? Keynotes and Super Sessions Full Listing of Conference Sessions Ways to Influence Future PeopleSoft Investments Trainings and Continuing Professional Education (CPE) Offerings Onsite User Group Meetings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Don’t wait another moment, register now. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Windows Phone 8 Launch Event Summary

  - by Tim Murphy

  Today was the official coming out party for Windows Phone 8.  Below is a summary of the launch event.  There is a lot here to stay with me. They started with a commercial staring Joe Belfiore show how his Windows Phone 8 was personal too him which highlights something I think Microsoft has done well over the last couple of event: spotlight how Windows Phone is a different experience from other smartphones.  Joe actually called iPhone and Android “tired old metaphors" and explained that the idea around Windows Phone was to “reinvent the smartphone around you” as “the most personal smartphone operating system”.  The is the message that they need to drive home in their adds. The only real technical aspect we found out was that they have optimized the operating system around the dual core Qualcomm Snapdragon chip set.  It seems like all of the other hardware goodies had already been announced.  The remainder of the event was centered around new features of the OS and app announcements. So what are we getting?  The integrated features included lock screen live tile, Data Sense, Rooms and Kids corner.  There wasn’t a lot of information about it, but Joe also talked about apps not just having live tiles, but being live apps that could integrate with wallet and the hub. The lock screen will now be able to be personalized with live tile data or even a photo slide show.  This gives the lock screen an even better ability to give you the information you want to know before you even unlock the phone. The Kids Corner allows you as a parent to setup an area on your phone that you kids can go into an use it without disturbing your apps.  They can play games or use apps that you have designated and will only see those apps.  It even has a special lock screen gesture just for the kids corner. Rooms allow you to organize your phone around the groups of people in your life.  You get a shared calendar, a room wall as well as shared notes beyond just being able to send messages to a group.  You can also invite people not on the Windows Phone platform to access an online version of the room. Data Sense is a new feature that gives you better control and understanding of your data plan usage.  You can see which applications are using data and it can automatically adjust they way your phone behaves as you get close to your data limit. Add to these features the fact that the entire Windows ecosystem is integrated with SkyDrive and you have an available anywhere experience that is unequaled by any other platform.  Your document, photos and music are available on your Windows Phone, Window 8 device and Xbox.  SkyDrive also doesn’t limit how long you can keep files like the competing cloud platforms and give more free storage. It was interesting the way they made the launch event more personal.  First Joe brought out his own kids to demo the Kids Corner.  They followed this up by bringing out Jessica Alba to discuss her experience on the Windows Phone 8.  They need to keep putting a face on the product instead of just showing features as a cold list. Then we get to apps.  We knew that the new Skype was coming, but we found out that it was created in such a way that it can receive calls without running consistently in the background which would eat up battery.  This announcement was follow by the coming Facebook app that is optimized for Windows Phone 8.  As a matter of fact they indicated that just after launch the marketplace would have 46 out of the top 50 apps used by all smartphone platforms.  In a rational world this tide with over 120,000 apps currently in the marketplace there should be no more argument about the Windows Phone ecosystem. For those of us who develop for Windows Phone and weren’t on the early adoption program will finally get access to the SDK tomorrow after an announcement at Build (more waiting).  Perhaps we will get a few new features then. In the end I wouldn’t say there were any huge surprises, but I am really excited about getting my hands on the devices next month and starting to develop.  Stay tuned. del.icio.us Tags: Windows Phone,Windows Phone 8,Winodws Phone 8 Launch,Joe Belfiore,Jessica Alba

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• Building Enterprise Smartphone App &ndash; Part 2: Platforms and Features

  - by Tim Murphy

  This is part 2 in a series of posts based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. In the previous post I discussed what reasons a company might have for creating a smartphone application.  In this installment I will cover some of history and state of the different platforms as well as features that can be leveraged for building enterprise smartphone applications. Platforms Before you start choosing a platform to develop your solutions on it is good to understand how we got here and what features you can leverage. History To my memory we owe all of this to a product called the Apple Newton that came out in 1987. It was the first PDA and back then I was much more of an Apple fan.  I was very impressed with this device even though it never really went anywhere.  The Palm Pilot by US Robotics was the next major advancement in PDA. It had a simple short hand window that allowed for quick stylus entry.. Later, Windows CE came out and started the broadening of the PDA market. After that it was the Palm and CE operating systems that started showing up on cell phones and for some time these were the two dominant operating systems that were distributed with devices from multiple hardware vendors. Current The iPhone was the first smartphone to take away the stylus and give us a multi-touch interface.  It was a revolution in usability and really changed the attractiveness of smartphones for the general public.  This brought us to the beginning of the current state of the market with the concept of an online store that makes it easy for customers to get new features and functionality on demand. With Android, Google made this more than a one horse race.  Not only did they come to compete, their low cost actually made them the leading OS.  Of course what made Android so attractive also is its major fault.  It is so open that it has been a target for malware which leaves consumers exposed.  Fortunately for Google though, most consumers aren’t aware of the threat that they are under. Although Microsoft had put out one of the first smart phone operating systems with CE it had to play catch up and finally came out with the Windows Phone.  They have gone for a market approach between those of iOS and Android.  They support multiple hardware vendors like Google, but they kept a certification process for applications that is similar to Apple.  They also created a user interface that was different enough to give it a clear separation from the other two platforms. The result of all this is hundreds of millions of smartphones being sold monthly across all three platforms giving us a wide range of choices and challenges when it comes to developing solutions. Features So what are the features that make these devices flexible enough be considered for use in the enterprise? The biggest advantage of today's devices is network connectivity.  The ability to access information from multiple sources at a moment’s notice is critical for businesses.  Add to that the ability to communicate over a variety of text, voice and video modes and we have a powerful starting point. Every smartphone has a cameras and they are not just useful for posting to Instagram. We are seeing more applications such as Bing vision that allow us to scan just about any printed code or text to find information.  These capabilities have been made available to developers in the form of standard libraries for reading barcodes of just about an flavor and optical character recognition (OCR) interpretation. Bluetooth give us the ability to communicate with multiple devices. Whether these are headsets, keyboard or printers the wireless communication capabilities are just starting to evolve.  The more these wireless communication protocols grow, the more opportunities we will see to transfer data between users and a variety of devices. Local storage of information that can be called up even when the device cannot reach the network is the other big capability.  This give users the ability to work offline as well and transmit information when connections are restored. These are the tools that we have to work with to build applications that can be leveraged to gain a competitive advantage for companies that implement them. Coming Up In the third installment I will cover key concerns that you face when building enterprise smartphone apps. del.icio.us Tags: smartphones,enterprise smartphone Apps,architecture,iOS,Android,Windows Phone

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• 2012&ndash;The End Of The World Review

  - by Tim Murphy

  The end of the world must be coming.  Not because the Mayan calendar says so, but because Microsoft is innovating more than Apple.  It has been a crazy year, with pundits declaring not that the end of the world is coming, but that the end of Microsoft is coming.  Let’s take a look at what 2012 has brought us. The beginning of year is a blur.  I managed to get to TechEd in June which was the first time that I got to take a deep dive into Windows 8 and many other things that had been announced in 2011.  The promise I saw in these products was really encouraging.  The thought of being able to run Windows 8 from a thumb drive or have Hyper-V native to the OS told me that at least for developers good things were coming. I finally got my feet wet with Windows 8 with the developer preview just prior to the RTM.  While the initial experience was a bit of a culture shock I quickly grew to love it.  The media still seems to hold little love for the “reimagined” platform, but I think that once people spend some time with it they will enjoy the experience and what the FUD mongers say will fade into the background.  With the launch of the OS we finally got a look at the Surface.  I think this is a bold entry into the tablet market.  While I wish it was a little more affordable I am already starting to see them in the wild being used by non-techies. I was waiting for Windows Phone 8 at least as much as Windows 8, probably more.  The new hardware, better marketing and new OS features I think are going to finally push us to the point of having a real presence in the smartphone market.  I am seeing a number of iPhone users picking up a Nokia Lumia 920 and getting rid of their brand new iPhone 5.  The only real debacle that I saw around the launch was when they held back the SDK from general developers. Shortly after the launch events came Build 2012.  I was extremely disappointed that I didn’t make it to this year’s Build.  Even if they weren’t handing out Surface and Lumia devices I think the atmosphere and content were something that really needed to be experience in person.  Hopefully there will be a Build next year and it’s schedule will be announced soon.  As you would expect Windows 8 and Windows Phone 8 development were the mainstay of the conference, but improvements in Azure also played a key role.  This movement of services to the cloud will continue and we need to understand where it best fits into the solutions we build. Lower on the radar this year were Office 2013, SQL Server 2012, and Windows Server 2012.  Their glory stolen by the consumer OS and hardware announcements, these new releases are no less important.  Companies will see significant improvements in performance and capabilities if they upgrade.  At TechEd they had shown some of the new features of Windows Server 2012 around hardware integration and Hyper-V performance which absolutely blew me away.  It is our job to bring these important improvements to our company’s attention so that they can be leveraged. Personally, the consulting business in 2012 was the busiest it has been in a long time.  More companies were ready to attack new projects after several years of putting them on the back burner.  I also worked to bring back momentum to the Chicago Information Technology Architects Group.  Both the community and clients are excited about the new technologies that have come out in 2012 and now it is time to deliver. What does 2013 have in store.  I don’t see it be quite as exciting as 2012.  Microsoft will be releasing the Surface Pro in January and it seems that we will see more frequent OS update for Windows.  There are rumors that we may see a Surface phone in 2013.  It has also been announced that there will finally be a rework of the XBox next fall.  The new year will also be a time for us in the development community to take advantage of these new tools and devices.  After all, it is what we build on top of these platforms that will attract more consumers and corporations to using them. Just as I am 99.999% sure that the world is not going to end this year, I am also sure that Microsoft will move on and that most of this negative backlash from the media is actually fear and jealousy.  In the end I think we have a promising year ahead of us. del.icio.us Tags: Microsoft,Pundits,Mayans,Windows 8,Windows Phone 8,Surface

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• With Its MySQL Database-as-a-Service CERN Empowers Scientists

  - by Bertrand Matthelié

  The European Organization for Nuclear Research (CERN) is one of the world’s largest and most respected centers for scientific research. Founded in 1954 and located near Geneva on the Franco-Swiss border, CERN was one of Europe’s first joint ventures. Today, it has 20 member states. The organization uses the world’s largest and most complex scientific instruments to study fundamental particles and the origin of the universe. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Challenges Better support the scientists associated with a CERN research program who selected MySQL as their database. Empower users, enabling them to be as self-reliant as possible. Minimize complexity and costs for the CERN IT department to support the growing number of MySQL deployments. Solution Delivered a MySQL Database-as-a-Service offering to the CERN employees and the scientists associated with the organization. Allowed researchers selecting MySQL for their project to get access to a database instance hosted by the CERN IT department, either from the start or once their application has become critical. Implemented the service using Oracle’s server virtualization software, Oracle VM, for increased flexibility and reduced costs. Empowered users with a self-service approach, providing them with tools to manage MySQL themselves while handling backups and other basic database administration tasks for them. Enabled scientists to rely on MySQL with increased reliability, security and manageability while reducing complexity and minimizing costs. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} "The Cloud model has allowed us to deliver a self-service platform to our MySQL users, empowering them while minimizing costs for CERN." Tony Cass, Database Services Group Leader, IT department, CERN.

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• Deduping your redundancies

  - by nospam(at)example.com (Joerg Moellenkamp)

  Robin Harris of Storagemojo pointed to an interesting article about about deduplication and it's impact to the resiliency of your data against data corruption on ACM Queue. The problem in short: A considerable number of filesystems store important metadata at multiple locations. For example the ZFS rootblock is copied to three locations. Other filesystems have similar provisions to protect their metadata. However you can easily proof, that the rootblock pointer in the uberblock of ZFS for example is pointing to blocks with absolutely equal content in all three locatition (with zdb -uu and zdb -r). It has to be that way, because they are protected by the same checksum. A number of devices offer block level dedup, either as an option or as part of their inner workings. However when you store three identical blocks on them and the devices does block level dedup internally, the device may just deduplicated your redundant metadata to a block stored just once that is stored on the non-voilatile storage. When this block is corrupted, you have essentially three corrupted copies. Three hit with one bullet. This is indeed an interesting problem: A device doing deduplication doesn't know if a block is important or just a datablock. This is the reason why I like deduplication like it's done in ZFS. It's an integrated part and so important parts don't get deduplicated away. A disk accessed by a block level interface doesn't know anything about the importance of a block. A metadata block is nothing different to it's inner mechanism than a normal data block because there is no way to tell that this is important and that those redundancies aren't allowed to fall prey to some clever deduplication mechanism. Robin talks about this in regard of the Sandforce disk controllers who use a kind of dedup to reduce some of the nasty effects of writing data to flash, but the problem is much broader. However this is relevant whenever you are using a device with block level deduplication. It's just the point that you have to activate it for most implementation by command, whereas certain devices do this by default or by design and you don't know about it. However I'm not perfectly sure about that ? given that storage administration and server administration are often different groups with different business objectives I would ask your storage guys if they have activated dedup without telling somebody elase on their boxes in order to speak less often with the storage sales rep. The problem is even more interesting with ZFS. You may use ditto blocks to protect important data to store multiple copies of data in the pool to increase redundancy, even when your pool just consists out of one disk or just a striped set of disk. However when your device is doing dedup internally it may remove your redundancy before it hits the nonvolatile storage. You've won nothing. Just spend your disk quota on the the LUNs in the SAN and you make your disk admin happy because of the good dedup ratio However you can just fall in this specific "deduped ditto block"trap when your pool just consists out of a single device, because ZFS writes ditto blocks on different disks, when there is more than just one disk. Yet another reason why you should spend some extra-thought when putting your zpool on a single LUN, especially when the LUN is sliced and dices out of a large heap of storage devices by a storage controller. However I have one problem with the articles and their specific mention of ZFS: You can just hit by this problem when you are using the deduplicating device for the pool. However in the specifically mentioned case of SSD this isn't the usecase. Most implementations of SSD in conjunction with ZFS are hybrid storage pools and so rotating rust disk is used as pool and SSD are used as L2ARC/sZIL. And there it simply doesn't matter: When you really have to resort to the sZIL (your system went down, it doesn't matter of one block or several blocks are corrupt, you have to fail back to the last known good transaction group the device. On the other side, when a block in L2ARC is corrupt, you simply read it from the pool and in HSP implementations this is the already mentioned rust. In conjunction with ZFS this is more interesting when using a storage array, that is capable to do dedup and where you use LUNs for your pool. However as mentioned before, on those devices it's a user made decision to do so, and so it's less probable that you deduplicating your redundancies. Other filesystems lacking acapability similar to hybrid storage pools are more "haunted" by this problem of SSD using dedup-like mechanisms internally, because those filesystem really store the data on the the SSD instead of using it just as accelerating devices. However at the end Robin is correct: It's jet another point why protecting your data by creating redundancies by dispersing it several disks (by mirror or parity RAIDs) is really important. No dedup mechanism inside a device can dedup away your redundancy when you write it to a totally different and indepenent device.

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• Copies of GameScene created when called additional times

  - by Orin MacGregor

  I have a game with a level select managed by a SceneManager, which basically just uses ReplaceScene. The first time I load a level everything works fine. On subsequent calls, for example: completing the level and continuing to the next, things blow up. The level loads fine, but when I try to pan the map or try to move the player the game crashes. Debugging through I found that there are multiple occurrences of self and related children like player and mapLayer. As a test, I put this code in my ccTouchesBegan: NSLog(@"test %i", [self retainCount]); The first time a level is loaded, it gives: test 2 The second time I load a level it gives: test 2 test 1 as in it spits out both values by looping through twice, not just appending an output to the last. It continues with this pattern for each subsequent load. So the third time will give 2 1 1. Particular code that causes the game to crash involve calling _tileMap.tileSize because there is a second GameScene with a tileMap that was supposedly destroyed, so it has tileSize and mapSize of 0. I noticed dealloc doesn't really ever get called, so I tried to manage some things with -(void) onExit -(void) onExit { [self unscheduleAllSelectors]; [_player stopAllActions]; //stop any animations just in case. normally handled in ccTouchesEnded [self removeAllChildrenWithCleanup:YES]; } I never replace the GameScene while I'm in a GameScene; if the level is completed it goes to a GameOver scene, or I use a back button that goes to the LevelSelect scene. This is [the relevant parts of] my init, in case something like the adding of children matters: -(id) init { _mapLayer = [CCLayer node]; //load data for level GameData *gameData = [GameDataParser loadData]; int selectedChapter = gameData.selectedChapter; int selectedLevel = gameData.selectedLevel; Levels *chapterLevels = [LevelParser loadLevelsForChapter:selectedChapter]; //loop until we get selected level, then do stuff for (Level *level in chapterLevels.levels) { if (level.number == selectedLevel) { //load the level map _tileMap = [CCTMXTiledMap tiledMapWithTMXFile:level.file]; } } _background = [_tileMap layerNamed:@"Background"]; _foreground = [_tileMap layerNamed:@"Foreground"]; _meta = [_tileMap layerNamed:@"Meta"]; _meta.visible = NO; //initialize Spawn Point object and place player there CCTMXObjectGroup *objects = [_tileMap objectGroupNamed:@"Objects"]; NSAssert(objects != nil, @"'Objects' object group not found"); NSMutableDictionary *spawnPoint = [objects objectNamed:@"SpawnPoint"]; NSAssert(spawnPoint != nil, @"SpawnPoint object not found"); int x = [[spawnPoint valueForKey:@"x"] intValue] / retinaScaling; int y = [[spawnPoint valueForKey:@"y"] intValue] / retinaScaling; //setup animations [[CCSpriteFrameCache sharedSpriteFrameCache] addSpriteFramesWithFile:@"MouseRightAnim_24x21.plist"]; CCSpriteBatchNode *spriteSheet = [CCSpriteBatchNode batchNodeWithFile:@"MouseRightAnim_24x21.png"]; [_mapLayer addChild:spriteSheet z:1]; NSMutableArray *rightAnimFrames = [NSMutableArray array]; for(int i = 1; i <= 3; ++i) { [rightAnimFrames addObject: [[CCSpriteFrameCache sharedSpriteFrameCache] spriteFrameByName: [NSString stringWithFormat:@"MouseRight%d_24x21.png", i]]]; } CCAnimation *rightAnim = [CCAnimation animationWithSpriteFrames:rightAnimFrames delay:0.1f]; self.player = [CCSprite spriteWithSpriteFrameName:@"MouseRight2_24x21.png"]; _player.position = ccp(x, y); self.rightAction = [CCRepeatForever actionWithAction:[CCAnimate actionWithAnimation:rightAnim]]; rightAnim.restoreOriginalFrame = NO; [spriteSheet addChild:_player]; //get map size in pixels mapHeight = _tileMap.contentSize.height; mapWidth = _tileMap.contentSize.width; //setup defaults //this value works well for the calculation later, trial and error really distance = 150; lastGoodDistance = 150; mapScale = 1; [self setViewpointCenter:_player.position]; [_mapLayer addChild:_tileMap]; [self addChild:_mapLayer z:-1]; self.isTouchEnabled = YES; } return self; } And here's the SceneManager code for replacing scenes: +(void) goGameScene { CCLayer *gameLayer = [GameScene node]; [SceneManager go:gameLayer:[GameHUD node]]; } //this is what every call looks like besides the GameScene one above +(void) goLevelSelect { [SceneManager go:[LevelSelect node]:nil]; } +(void) go:(CCLayer *)layer: (CCLayer *)hudLayer { CCDirector *director = [CCDirector sharedDirector]; CCScene *newScene = [SceneManager wrap:layer:hudLayer]; if ([director runningScene]) { [director replaceScene:newScene]; } else { [director runWithScene:newScene]; } } +(CCScene *) wrap:(CCLayer *)layer: (CCLayer *)hudLayer { CCScene *newScene = [CCScene node]; [newScene addChild: layer]; if (hudLayer != nil) { [newScene addChild: hudLayer z:1]; } return newScene; } Any ideas why I'm getting these fatal artifacts? I'm hoping this isn't considered too localized since it basically combines 3 tutorials that anyone could end up following. (Ray Wenderlich Animations, Tim Roadley Scene Manager, Pan and Zoom with Tiled Maps.

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• What's New in SGD 5.1?

  - by Fat Bloke

  Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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• retrieve data based on date range using mysql ,php [on hold]

  - by preethi

  I am working on WPF where I have two datepickers when I try to retrieve the information on date range it displays only one record on all dates(same record displaying multiple times eg : date chosen from 01/10/2013 - 3/10/2013) where I have 3 different records on each day but my output is the first record displayed 3 times with same date and time. function cpWhitelistStats() { $startDate = $_POST['startDate']; $startDateTime = "$startDate 00:00:00"; $endDate = $_POST['endDate']; $endDateTime = "$endDate 23:59:59"; $cpId = $_POST['id']; $cpName = etCommonCpNameById($cpId); print "<h2 style=\"text-align: center;\">Permitted Vehicle Summary</h2>"; print "<h2 style=\"text-align: center;\">for $cpName</h2>"; $tmpDate = explode("/", $startDate); $startYear = $tmpDate[2]; $startMonth= $tmpDate[1]; $startDay = $tmpDate[0]; $tmpDate = explode("/", $endDate); $endYear = $tmpDate[2]; $endMonth= $tmpDate[1]; $endDay = $tmpDate[0]; $startDateTime = "$startYear-$startMonth-$startDay 00:00:00"; $endDateTime = "$endYear-$endMonth-$endDay 23:59:59"; $custId = $_SESSION['customerID']; $realCustomerId = $_SESSION['realCustomerId']; $maxVal = 0; if ($custId != "") { $conn = &newEtConn($custId); // Get the whitelist plates $staticWhitelistArray = etCommonMkWhitelist($conn, $cpId); array_shift($staticWhitelistArray); $startLoopDate = strtotime($startDateTime); $endLoopDate = strtotime($endDateTime); $oneDay = 60 * 60 * 24; // Get the entries $plateList = array_keys($staticWhitelistArray); $plate_lookup = implode('","', $plateList); $sql = "SELECT plate, entry_datetime, exit_datetime FROM stats WHERE plate IN (\"$plate_lookup\") AND entry_datetime > \"$startDateTime\" AND entry_datetime < \"$endDateTime\" AND carpark_id=\"$cpId\" "; $result = $conn->Execute($sql); if (!$result) { print $conn->ErrorMsg(); exit; } $rows = $result->fields; if ($rows != "") { unset($myArray); foreach($result as $values) { $plate = $values['plate']; $new_platelist[] = $plate; $inDateTime = $values['entry_datetime']; $outDateTime = $values['exit_datetime']; $tmp = explode(' ', $inDateTime); $inDate = $tmp[0]; $in_ts = strtotime($inDateTime); $out_ts = strtotime($outDateTime); $duration = $out_ts - $in_ts; $dur_array = intToDateArray($duration); $dur_string = ''; if ($dur_array['days'] > 0) { $dur_string .= $dur_array['days'] . ' days '; } if ($dur_array['hours'] > 0) { $dur_string .= $dur_array['hours'] . ' hours '; } if ($dur_array['mins'] > 0) { $dur_string .= $dur_array['mins'] . ' minutes '; } if ($dur_array['secs'] > 0) { $dur_string .= $dur_array['secs'] . ' secs '; } $myArray[$plate][] = array($inDateTime, $outDateTime, $inDate, $dur_string); } } while ($startLoopDate < $endLoopDate) { $dayString = strftime("%a, %d %B %Y", $startLoopDate); $dayCheck = strftime("%Y-%m-%d", $startLoopDate); print "<h2>$dayString</h2>"; print "<table width=\"100%\">"; print " <tr>"; print " <th>VRM</th>"; print " <th>Permit Group</th>"; print " <th>Entry Time</th>"; print " <th>Exit Time</th>"; print " <th>Duration</th>"; print " </tr>"; foreach($new_platelist as $wlPlate) { if ($myArray[$wlPlate][0][2] == $dayCheck) { print "<tr>"; print "<td>$wlPlate</td>"; if (isset($myArray[$wlPlate])) { print "<td>".$staticWhitelistArray[$wlPlate]['groupname']."</td>"; print "<td>".$myArray[$wlPlate][0][0]."</td>"; print "<td>".$myArray[$wlPlate][0][1]."</td>"; print "<td>".$myArray[$wlPlate][0][3]."</td>"; } else { print "<td>Vehicle Not Seen</td>"; print "<td>Vehicle Not Seen</td>"; print "<td>Vehicle Not Seen</td>"; } print "</tr>"; } } print "</table>"; $startLoopDate = $startLoopDate + $oneDay; } } }

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• 11gR2 ??????????

  - by Allen Gao

  ???????11gR2 GI????????????????????,?10g????,???????GI?????????????1.Ocssd.bin:????????10g??????????,???????(Node Monitoring)????(Group Management)?????????????“??????????”????????2.Cssdagent.bin/Cssdmonitor.bin:?2????11gR2??????????????ocssd.bin??????(Local HeartBeat),??????1??????????????????ocssd.bin???????????,????????ocssd.bin????????,??????,???????????10g??oclsomon/oclsvmon(?????????????)?oprocd????,????11gR2???????—rebootless restart,?????????11.2.0.2????????????,????????????(????????)??????ocssd.bin?????,??????????????,??????????GI stack?????,??GI stack??????????(short disk I/O timeout)??graceful shutdown,????????,??,????????????????????????11gR2 ??????????????1.Ocssd.log2.Cssdagent ? cssdmonitor logs<GI_home>/log/<node_name>/agent/ohasd/oracssdagent_root/oracssdagent_root.log<GI_home>/log/<node_name>/agent/ohasd/oracssdmonitor_root_root/oracssdmonitor_root.log3.Cluster alert log<GI_home>/log/<node_name>/alert<node_name>.log4.OS log5.OSW ?? CHM ????,??????????????????1.???????????????????????????????,??????10g???????????????????????????GI alert log ??,?????node2?2012-08-15 16:30:06.554 [cssd(11011) ]CRS-1612:Network communication with node node1 (1) missing for 50% of timeout interval.  Removal of this node from cluster in 14.510 seconds2012-08-15 16:30:13.586 [cssd(11011) ]CRS-1611:Network communication with node node1 (1) missing for 75% of timeout interval.  Removal of this node from cluster in 7.470 seconds2012-08-15 16:30:18.606 [cssd(11011) ]CRS-1610:Network communication with node node1 (1) missing for 90% of timeout interval.  Removal of this node from cluster in 2.450 seconds2012-08-15 16:30:21.073 [cssd(11011) ]CRS-1632:Node node1 is being removed from the cluster in cluster incarnation 2363798322012-08-15 16:30:21.086 [cssd(11011) ]CRS-1601:CSSD Reconfiguration complete. Active nodes are node2 .?????????????node1?????????????????,???????, node2?? node1 ?????????node1 ???,???node1 ???????????????(????os log ??OSW ????),??node1 ???????node2??node1?????????,????node1??????????,???reconfiguration,????????????,????????????,?11.2.0.2??,??rebootless restart???,node eviction ????????GI stack??,????????????,???node2?node1?????????,node1?ocssd.bin??????(????ocssd.log??)??node1???????????????,??node1??????GI node eviction????2.???????????????,?????10g???????,???????????3.??ocssd.bin ????Cssdagent/Cssdmonitor.bin????????????,??????,????,????oracssdagent_root.log ?oracssdmonitor_root.log ????????2012-07-23 14:09:58.506: [ USRTHRD][1095805248] (:CLSN00111: )clsnproc_needreboot: Impending reboot at 75% of limit 28030; disk timeout 28030, network timeout 26380, last heartbeat from CSSD at epoch seconds 1343023777.410, 21091 milliseconds ago based on invariant clock 269251595; now polling at 100 ms……2012-07-23 14:10:02.704: [ USRTHRD][1095805248] (:CLSN00111: )clsnproc_needreboot: Impending reboot at 90% of limit 28030; disk timeout 28030, network timeout 26380, last heartbeat from CSSD at epoch seconds 1343023777.410, 25291 milliseconds ago based on invariant clock 269251595; now polling at 100 ms……???????????????timeout???28 ???(misscount – reboot time)?4.?????????????????? ??????????????????????,????ocssd.bin??????,?????????????,?????????????ocssd.bin??,????????os???????????OSW??,???? ??????? cpu ???Linux OSWbb v5.0 node1SNAP_INTERVAL 30CPU_COUNT 8OSWBB_ARCHIVE_DEST /osw/archiveprocs -----------memory---------- ---swap-- -----io---- -system-- -----cpu------r  b   swpd   free   buff  cache   si   so    bi    bo   in    cs us sy id wa……zzz ***Mon Aug 30 17:55:21 CST 2012158  6 4200956 923940   7664 19088464    0    0  1296  3574 11153 231579  0 100  0  0  0zzz ***Mon Aug 30 17:55:53 CST 2012135  4 4200956 923760   7812 19089344    0    0     4    45  570 14563  0 100  0  0  0zzz ***Mon Aug 30 17:56:53 CST 2012126  2 4200956 923784   8396 19083620    0    0   196  1121  651 15941  2 98  0  0  0?????????????,????10g??????11gR2????????????????,??????,????????Note 1050693.1 : Troubleshooting 11.2 Clusterware Node Evictions (Reboots)

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