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Recreating OMS instances in a HA environment when instances on all nodes are lost

- by rnigam

Oracle highly recommends deploying EM in a HA environment. The best practices for HA deployments, backup and housekeeping of your Enterprise Manager environment are documented in the Oracle Enterprise Manager Advanced Configuration Guide. It is imperative that there is a good disaster recovery plan in place for your EM deployment. In this post I want to talk about a customer who failed to do the correct planning and housekeeping for EM and landed in a situation where we the all the OMSes were nearly blown away had we not jumped to help. We recently hit an issue at a customer site where we had a two node OMS setup of the Enterprise Manager and a RAC Database being used as the EM repository. An accidental delete of the OMS oracle home left us with a single node deployment. While we were trying to figure out a possible path to recover the first node, the second node was rebooted under a maintenance window. What followed was a complete site outage as the Admin and managed servers would not start on either of the nodes. In my situation there were - No backups of the Oracle Homes from any node - No OMS Configuration snapshots (created using the “emctl exportconfig oms” command) and the instance home was completely lost on node 1 which also had the Admin Server We did however have: - A copy of the emkey.ora that I found under the OMS_ORACLE_HOME/ of the second node (NOTE: it is a bad practice to have your emkey present under the OMS Oracle home directory on the same server as the OMS. The backup of the emkey should be maintained on some other server. In this case however it was a savior in my situation since there were no backups - The oms oracle home on the second node but missing a number of files and had a number of changes done to the files in the home. There were a number of attempts to start the server by modifying various files based on the Weblogic server logs to have atleast node up and running but all of them failed. Here is how you can recover from this scenario: Follow these steps: STEP 1: Check status of emkey.ora Check whether the emkey exists is present in the EM repository or not. Run the following command: $OMS_ORACLE_HOME/bin/emctl status emkey If the output is something like this below then you are good to go and the key is present in the repository ./emctl status emkey Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. Enter Enterprise Manager Root (SYSMAN) Password : The EMKey is configured properly. Here are the messages that you might see as the emctl status emkey output depending upon whether the EM Admin Server is up and if the key is configured properly: Case1: AdminServer is up, emkey is proper in CredStore & not in repos. This is same as the output of the command shown above:The EMKey is configured properly Case 2: AdminServer is up, emkey is proper in CredStore & exists in repos:The EMKey is configured properly, but is not secure. Secure the EMKey by running "emctl config emkey -remove_from_repos".Case 3: AdminServer is down or emkey is corrupted in CredStore) & (emkey exists in repos): The EMKey exists in the Management Repository, but is not configured properly or is corrupted in the credential store.Configure the EMKey by running "emctl config emkey -copy_to_credstore".Case 4: (AdminServer is down or emkey is corrupted in CredStore) & (emkey does not exist in repos): The EMKey is not configured properly or is corrupted in the credential store and does not exist in the Management Repository. To correct the problem:1) Get the backed up emkey.ora file.2) Configure the emkey by running "emctl config emkey -copy_to_credstore_from_file". If not the key was not secured properly, we will have to be put in the repository before proceeding. Look at the next step 2 for doing this There may be cases (like mine) where running emctl may give errors like the following: $OMS_ORACLE_HOME/bin/emctl status emkey Exception in thread “Main Thread” java.lang.NoClassDefFoundError: oracle/security/pki/OracleWallet At oracle.sysman.emctl.config.oms.EMKeyCmds.main (EMKeyCmds.java:658) Just move to the next step to put the key back in the repository STEP 2: Put emkey.ora back in the repository Skip this step if your emkey.ora is present in the repository. If not, you need to put the key back in the repository See if you can run the following command (with sample output): $OMS_ORACLE_HOME/bin/emctl config emkey –copy_to_repos Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. The EMKey has been copied to the Management Repository. This operation will cause the EMKey to become unsecure. After the required operation has been completed, secure the EMKey by running "emctl config emkey -remove_from_repos". Typically the key is present under $OMS_ORACLE_HOME/sysman/config directory before being removed after the install as a best practice. If you hit any errors while running emctl commands like the one mentioned in step 1, jump to step 3 and we will take care of the emkey.ora in Step 5 STEP 3: Get the port information Check for the existing port information in the emd.properties file under EM_INSTANCE_DIRECTORY (typically gc_inst directory right above the Middleware home where you have deployed em. For eg. /u01/app/oracle/product/gc_inst in case your oms home is /u01/app/oracle/product/Middleware/oms11g) In my case I got the information from the emgc.properties present in the gc_inst on the second node. If you can run emctl you may want to try the following command as well $OMS_ORACLE_HOME/bin/emctl status oms –details Note this information as this will be used in the next step STEP 4: Perform cleanup on Node 1 Note the oracle home of the Weblogic and OMS, get the list of applied patches in the homes (using opatch lsinventory command), take a backup copy of the home just in case we need it and then de-install/remove oracle homes, update inventory and cleanup processes on the first node STEP 5: Perform Software Only Installation of OMS on Node 1 Perform Weblogic 10.3.2 installation exactly under the same location as present in the earlier installation. Perform software only installation of the OMS using the following command. This will not run any configuration assistants and bypass all user interface validations runInstaller –noconfig -validationaswarnings Select the “Additional OMS” option while performing the installation. Provide the same path for OMS and Instance directories like the previous installation Use the port information collected in Step 3 while performing the installation. Once the installation is complete run the allroot.sh script to complete the binary deployment STEP 6: Apply one-off patches At this point you can apply any patches to the OMS Oracle Home previously. You only need to run opatch to install the patch in the home and not required to run the SQLs STEP 7: Copy EM key This step is only required if you were not able to use emctl command to put the emkey back into the EM repository in STEP 2 Copy the emkey.ora file of the old installation you have under $OMS_ORACLE_HOME/sysman/config directory of the newly installed OMS STEP 8: Configure Grid Control Domain Run the following command to configure the EM domain and OMS. Note that you need to use a different GC Domain name than what you used earlier. For example I have used GCDOMAIN11 as the new domain name when my previous domain name was GCDOMAIN $OMS_ORACLE_HOME/bin/omsca new –AS_USERNAME weblogic –EM_DOMAIN_NAME GCDOMAIN11 –NM_USER nodemanager -nostart This command as shown below will prompt for a number of inputs like Admin Server hostname, port, password, etc. Verify if the defaults shown are correct by pressing enter or provide a new value STEP 9: Run Add-ON Configuration Assistant After this step run the following add-on configuration assistant. This was used in my case to configure the virtualization add-on $OMS_ORACLE_HOME/addonca -oui -omsonly -name vt -install gc STEP 10: Start the OMS Now start the OMS using $OMS_ORACLE_HOME/bin/emctl start oms In a multi-node setup like mine you would either have a software load balancer or DNS round robin (using a virtual host name that resolves to one of multiple OMS hostnames) being used for load balancing. Secure the OMS against the SLB or DNS virtual hostname using the following $ OMS_HOME/bin/emctl secure oms -host slb.example.com -secure_port 1159 -slb_port 1159 -slb_console_port 443 STEP 11: Configure the Agent From the $AGENT_ORACLE_HOME/bin run the ./agentca –f At this point you should have your OMS on node 1 fully re-covered. Clean up node 2 and use the normal Additional OMS installation process documented in the official installation guide to add the additional OMS on node 2 Summary It took us nearly a little over two days to completely recover the environment with some other non-EM related issues that hit us along the way as well. In the end a situation like this could have been completely avoided had the proper housekeeping and backup of the Enterprise Manager Deployment been done in the first place. This is going to a topic that we cover in the next post. In the meantime please do refer to the Oracle Enterprise Manager Advanced Configuration Guide for planning your EM installation, backup and housekeeping procedures. This can be found here: http://download.oracle.com/docs/cd/E11857_01/index.htm Thanks This post would not have been possible without Raj Aggarwal, Prasad Chebrolu and Ravikumar Basa who helped to recover the environment and provided all the support we needed

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Do’s and Don’ts Building SharePoint Applications

- by Bil Simser

SharePoint is a great platform for building quick LOB applications. Simple things from employee time trackers to server and software inventory to full blown Help Desks can be crafted up using SharePoint from just customizing Lists. No programming necessary. However there are a few tricks I’ve painfully learned over the years that you can use for your own solutions. DO What’s In A Name? When you create a new list, column, or view you’ll commonly name it something like “Expense Reports”. However this has the ugly effect of creating a url to the list as “Expense%20Reports”. Or worse, an internal field name of “Expense_x0x0020_Reports” which is not only cryptic but hard to remember when you’re trying to find the column by internal name. While “Expense Reports 2011” is user friendly, “ExpenseReports2011” is not (unless you’re a programmer). So that’s not the solution. Well, not entirely. Instead when you create your column or list or view use the scrunched up name (I can’t think of the technical term for it right now) of “ExpenseReports2011”, “WomenAtTheOfficeThatAreMen” or “KoalaMeatIsGoodWhenBroiled”. After you’ve created it, go back and change the name to the more friendly “Silly Expense Reports That Nobody Reads”. The original internal name will be the url and code friendly one without spaces while the one used on data entry forms and view headers will be the human version. Smart Columns When building a view include columns that make sense. By default when you add a column the “Add to default view” is checked. Resist the urge to be lazy and leave it checked. Uncheck that puppy and decide consciously what columns should be included in the view. Pick columns that make sense to what the user is trying to do. This means you have to talk to the user. Yes, I know. That can be trying at times and even painful. Go ahead, talk to them. You might learn something. Find out what’s important to them and why. If they’re doing something repetitively as part of their job, try to make their life easier by including what’s most important to them. Do they really need to see the Created *and* Modified date of a document or do they just need the title and author? You’ll only find out after talking to them (or getting them drunk in a bar and leaving them in the back alley handcuffed to a garbage bin, don’t ask). Gotta Keep it Separated Hey, views are there for a reason. Use them. While “All Items” is a fine way to present a list of well, all items, it’s hardly sufficient to present a list of servers built before the Y2K bug hit. You’ll be scrolling the list for hours finally arriving at Page 387 of 12,591 and cursing that SharePoint guy for convincing you that putting your hardware into a list would be of any use to anyone. Next to collecting the data, presenting it is just as important. Views are often overlooked and many times ignored or misused. They’re the way you can slice and dice the data up so that you’re not trying to consume 3,000 years of human evolution on a single web page. Remember views can be filtered so feel free to create a view for each status or one for each operating system or one for each species of Information Worker you might be putting in that list or document library. Not only will it reduce the number of items someone sees at one time, it’ll also make the information that much more relevant. Also remember that each view is a separate page. Use it in navigation by creating a menu on the Quick Launch to each view. The discoverability of the Views menu isn’t overly obvious and if you violate the rule of columns (see Horizontally Scrolling below) the view menu doesn’t even show up until you shuffle the scroll bar to the left. Navigation links, big giant buttons, a screaming flashing “CLICK ME NOW” will help your users find their way. Sort It! Views are great so we’re building nice, rich views for the user. Awesomesauce. However sort is not very discoverable by the user. For example when you’re looking at a view how do you know if it’s ascending or descending and what is it sorted on. Maybe it’s sorted using two fields so what’s that all about? Help your users by letting them know the information they’re looking at is sorted. Maybe you name the view something appropriate like “Bogus Expense Claims Sorted By Deadbeats”. If you use the naming strategy just make sure you keep the name consistent with the description. In the previous example their better be a Deadbeat column so I can see the sort in action. Having a “Loser” column, while equally correct, is a little obtuse to the average Information Worker. Remember, they usually don’t use acronyms and even if they knew how to, it’s not immediately obvious to them that’s what you’re trying to convey. Another option is to simply drop a Content Editor Web Part above the list and explain exactly the view they’re looking at. Each view is it’s own page so one CEWP won’t be used across the board. Be descriptive in what the user is seeing but try to keep it brief. Dumping the first chapter of I, Claudius might be informative to the data but can gobble up screen real estate and miss the point of having the list. DO NOT Useless Attachments The attachments column is, in a word, useless. For the most part. Sure it indicates there’s an attachment on the list item but in the grand scheme of things that’s not overly informative. Maybe it is and by all means, if it makes sense to you include it. Colour it. Make it shine and stand like the Return of Clippy on every SharePoint list. Without it being functional it can be boring. EndUserSharePoint.com has an article to make the son of Clippy that much more useful so feel free to head over and check out this blog post by Paul Grenier on the task (Warning code ahead! Danger Will Robinson!) In any case, I would suggest you remove it from your views. Again if it’s important then include it but consider the jQuery solution above to make it functional. It’s added by default to views and one of things that people forget to clean up. Horizontal Scrolling Screen real estate is premium so building a list that contains 8,000 columns and stretches horizontally across 15 screens probably isn’t the most user friendly experience. Most users can’t figure out how to scroll vertically let alone horizontally so don’t make it even that more confusing for them. Take the Steve Krug approach in your view designs and try not to make the user think. Again views are your friend. Consider splitting up the data into views where one view contains 10 columns and other view contains the other 10. Okay, maybe your information doesn’t work that way but humans can only process 7 pieces of data at a time, 10 at most (then their heads explode and you don’t want to clean that mess up, especially on a Friday night before the big dance). It drives me batshit crazy when I see a view with 80 columns of data. I often ask the user “So what do you do with all this information”. The response is usually “With this data [the first 10 columns] I decide if I’m going to fire everyone, and with this data [the next 10 columns] I decide if I’m going to set the building on fire and collect the insurance”. It’s at that point I show them how to create two new views “People Who Are About To Get The Axe” and “Beach Time For The Executives”. Again, talk to your users and try to reason with them on cutting down the number of columns they see at once. Vertical Scrolling Another big faux pas I find is the use of multi-line comment fields in views. It’s not so bad when you have a statement like this in your view: “I really like, oh my god, thought I was going to scream when I saw this turtle then I decided what I was going to have for dinner and frankly I hate having to work late so when I was talking to the customer I thought, oh my god, what if the customer has turtles and then it appeared to me that I really was hungry so I'm going to have lunch now.” It’s fine if that’s the only column along with two or three others, but once you slap those 20 columns of data into the list, the comment field wraps and forms a new multi-page novel that takes up your entire screen. Do everyone a favour and just avoid adding the column to views. Train the user to just click through to the item if they need to see the contents. Duplicate Information Duplication is never good. Views and great as you can group data together. For example create a view of project status reports grouped by author. Then you can see what project manager is being a dip and not submitting their report. However if you group by author do you really need the Created By field as well in the view? Or if the view is grouped by Project then Author do you need both. Horizontal real estate is always at a premium so try not to clutter up the view with duplicate data like this. Oh yeah, if you’re scratching your head saying “But Bil, if I don’t include the Project name in the view and I have a lot of items then how do I know which one I’m looking at”. That’s a hint that your grouping is too vague or you have too much data in the view based on that criteria. Filter it down a notch, create some views, and try to keep the group down to a single screen where you can see the group header at the top of the page. Again it’s just managing the information you have. Redundant, See Redundant This partially relates to duplicate information and smart columns but basically remember to not include the obvious in a view. Remember, don’t make me think. If you’ve gone to the trouble (and it was a lot of trouble wasn’t it?) to create separate views of your data by creating a “September Zombie Brain Sales”, “October Zombie Brain Sales”, etc. then please for the love of all that is holy do not include the Month and Product columns in your view. Similarly if you create a “My” view of anything (“My Favourite Brands of Spandex”, “My Co-Workers I Find The Urge To Disinfect”) then again, do not include the owner or author field (or whatever field you use to identify “My”). That’s just silly. Hope that helps! Happy customizing!

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top Tweets SOA Partner Community – August 2012

- by JuergenKress

Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Lucas Jellema ?Published an article about organizing Fusion Middleware Administration: http://technology.amis.nl/2012/07/31/organizing-fusion-middleware-administration-in-a-smart-and-frugal-way … - many organizations are struggling with this. ServiceTechSymposium Countdown to the Early Bird Registration Discount deadline. Only 4 days left! http://ow.ly/cBCiv demed ?Good chatting w Bob Rhubart, Thomas Erl & Tim Hall on SOA & Cloud Symposium https://blogs.oracle.com/archbeat/entry/podcast_show_notes_thomas_erl … @soaschool @OTNArchBeat -- CU in London! SOA Community top Tweets SOA Partner Community July 2012 - are you one of them? If yes please rt! https://soacommunity.wordpress.com/2012/07/30/top-tweets-soa-partner-community-july-2012/ … #soacommunity SOA Community ?Are You a facebook member - do You follow http://www.facebook.com/soacommunity ? #soacommunity #soa SOA Community ?SOA 24/7 - Home Page: http://soa247.com/#.UBJsN8n3kyk.twitter … #soacommunity OracleBlogs ?Handling Large Payloads in SOA Suite 11g http://ow.ly/1lFAih OracleBlogs ?SOA Community Newsletter July 2012 http://ow.ly/1lFx6s OTNArchBeat Podcast Show Notes: Thomas Erl on SOA, Cloud, and Service Technology http://bit.ly/OOHTUJ SOA Community SOA Community Newsletter July 2012 http://wp.me/p10C8u-s7 OTNArchBeat ?OTN ArchBeat Podcast: Thomas Erl on SOA, Cloud, and Service Technology - Part 1 http://pub.vitrue.com/fMti OProcessAccel ?Just released! White Paper: Oracle Process Accelerators Best Practices http://www.oracle.com/technetwork/middleware/bpm/learnmore/processaccelbestpracticeswhitepaper-1708910.pdf … OTNArchBeat ?SOA, Cloud, and Service Technologies - Part 1 of 4 - A conversation with SOA, Cloud, and Service Technology Symposiu... http://ow.ly/1lDyAK OracleBlogs ?SOA Suite 11g PS5 Bundled Patch 3 (11.1.1.6.3) http://ow.ly/1lCW1S Simon Haslam My write-up of the virtues of the #ukoug App Server & Middleware SIG http://bit.ly/LMWdfY What's important to you for our next meeting? SOA Community SOA Partner Community Survey 2012 http://wp.me/p10C8u-qY Simone Geib ?RT @jswaroop: #Oracle positioned in the Leader's quadrant - Gartner Magic Quadrants for Application Infrastructure (SOA & SOA Gov)... ServiceTechSymposium New Supporting Organization, IBTI has joined the Symposium! http://www.servicetechsymposium.com/ orclateamsoa ?A-Team Blog #ateam: BPM 11g Task Form Version Considerations http://ow.ly/1lA7XS OTNArchBeat Oracle content at SOA, Cloud and Service Technology Symposium (and discount code!) http://pub.vitrue.com/FPcW OracleBlogs ?BPM 11g Task Form Version Considerations http://ow.ly/1lzOrX OTNArchBeat BPM 11g #ADF Task Form Versioning | Christopher Karl Chan #fusionmiddleware http://pub.vitrue.com/0qP2 OTNArchBeat Lightweight ADF Task Flow for BPM Human Tasks Overview | @AndrejusB #fusionmiddleware http://pub.vitrue.com/z7x9 SOA Community Oracle Fusion Middleware Summer Camps in Lisbon report by Link Consulting http://middlewarebylink.wordpress.com/2012/07/20/oracle-fusion-middleware-summer-camps-in-lisbon/ … #ofmsummercamps #soa #bpm SOA Community ?Clemens Utschig-Utschig & Manas Deb The Successful Execution of the SOA and BPM Vision Using a Business Capability Framework: Concepts… Simone Geib ?RT @oprocessaccel: Just released! White Paper: Oracle Process Accelerators Best Practices http://www.oracle.com/technetwork/middleware/bpm/learnmore/processaccelbestpracticeswhitepaper-1708910.pdf … jornica ?Report from Oracle Fusion Middleware Summer Camps in Munich: SOA Suite 11g advanced training experiences @soacommunity http://bit.ly/Mw3btE Simone Geib ?Bruce Tierney: Update - SOA & BPM Customer Insights Webcast Series: | https://blogs.oracle.com/SOA/entry/update_soa_bpm_customer_insights … OTNArchBeat Business SOA: Thinking is Dead | @mosesjones http://pub.vitrue.com/k8mw esentri ?had 3 great days in Munich at #Oracle #soacommunity Summercamp! Special thanks to Geoffroy de Lamalle from eProseed! Danilo Schmiedel ?Used my time in train to setup the ps5 soa/bpm vbox-image.Works like a dream. Setup-Readme is perfect! Saves a lot of time!!! @soacommunity 18 Jul SOA Community ?THANKS for the excellent OFM summer camps - save trip home - share your pictures at http://www.facebook.com/soacommunity #ofmsummercamps #soacommunity doors BBQ-party with Oracle @soacommunity. 5Star! #lovemunich #ofmsummercamps pic.twitter.com/ztfcGn2S leonsmiers ?New #Capgemini blog post "Continuous Improvement of Business Agility" http://bit.ly/Lr0EwG #bpm #yam Eric Elzinga ?MDS Explorer utility, http://see.sc/4qdb43 #soasuite ServiceTechSymposium ?@techsymp New speaker Demed L’Her from Oracle has been added to the symposium calendar. http://ow.ly/cjnyw SOA Community ?Last day of the Fusion Middleware summer camps - we continue at 9.00 am. send us your barbecue pictures! #ofmsummercamps #soacommunity SOA Community ?Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting http://middlewarebylink.wordpress.com/2012/06/26/delivering-soa-governance-with-eams-and-oracle-enterprise-repository/ … #soacommunity #soa #oer OracleBlogs ?Process Accelerator Kit http://ow.ly/1loaCw 15 Jul SOA Community ?Sun is back in Munich! Send your pictures Middleware summer camps! #ofmsummercamps We start tomorrow 11.00 at Oracle pic.twitter.com/6FStxomk Walter Montantes ?Gracias, Obrigado, Thank you, Danke a Lisboa y a @soacommunity @wlscommunity. From the Mexican guys!! cc @mikeintoch #ofmsummercamps Andrejus Baranovskis Tips & Tricks How to Run Oracle BPM 11g PS5 Workspace from Custom ADF 11g Application http://fb.me/1zOf3h2K8 JDeveloper & ADF ?Fusion Apps Enterprise Repository - Explained http://dlvr.it/1rpjWd Steve Walker ?Oracle #Exalogic is the logical choice for running business applications. Exalogic Software 2.0 launches 7/25. Reg at http://bit.ly/NedQ9L A. Chatziantoniou ?Landed in rainy Amsterdam after a great week in Lisbon for the #ofmsummercamps - multo obrigado for Jürgen for another fantastic event SOA Community ?Teams present #BPM11g POC results at #ofmsummercamps - great job! #soacommunity pic.twitter.com/0d4txkWF Sabine Leitner ?#DOAG SIG Middleware 29.08.2012 Köln über MW, Administration, Monitoring http://bit.ly/P47w82 @soacommunity @OracleMW @OracleFMW 12 Jul philmulhall ?Thanks @soacommunity for a great week at the #ofmsummercamps. Hard work done so time for a few cold ones in Lisboa. pic.twitter.com/LVUUuwTh peter230769 ?RT: andrea_rocco_31: RT @soacommunity: Enjoy the networking event at #ofmsummercamps want to attend next time ... pic.twitter.com/D1HRndi4 Niels Gorter ?#ofmsummercamps dinner in Lisbon. Great weather, scenery, training, people, on and on. Big THANKS @soacommunity JDeveloper & ADF ?Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Domain http://dlvr.it/1r0c2j Andrea Rocco ?RT @soacommunity: Jamy pastry at cafe Belem - who is the ghost there?!? http://via.me/-2x33uk6 Simon Haslam ?Sounds great - sorry I couldn't make it. RT @soacommunity: 6pm BPM advanced training hard work to build the POC #ofmsummercamps philmulhall ?A well earned rest after a hard days work @soacommunity #summercamps pic.twitter.com/LKK7VOVS philmulhall ?Some more hard working delegates @soacommunity #summercamps pic.twitter.com/gWpk1HZh SOA Community ?Error message at the BPM POC - will The #ace director understand the message and solve it? #ofmsummercamps pic.twitter.com/LFTEzNck Daniel Kleine-Albers ?posted on the #thecattlecrew blog: Assigning more memory to JDeveloper http://thecattlecrew.wordpress.com/2012/07/10/jdeveloper-quicktip-assigning-more-memory/ … OTNArchBeat ?BAM design pointers | Kavitha Srinivasan http://pub.vitrue.com/TOhP SOA Community ?Did you receive the July SOA community newsletter? read it! Want to become a member http://www.oracle.com/goto/emea/soa #soacommunity #soa #opn OracleBlogs ?Markus Zirn, Big Data with CEP and SOA @ SOA, Cloud & Service Technology Symposium 2012 http://ow.ly/1lcSkb Andrejus Baranovskis Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Eric Elzinga ?Service Facade design pattern in OSB, http://bit.ly/NnOExN Eric Elzinga ?New BPEL Thread Pool in SOA 11g for Non-Blocking Invoke Activities from 11.1.1.6 (PS5), http://bit.ly/NnOc2G Gilberto Holms New Post: Siebel Connection Pool in Oracle Service Bus 11g http://wp.me/pRE8V-2z Oracle UPK & Tutor ?UPK Pre-Built Content Update: UPK pre-built content development efforts are always underway and growing. Ove... http://bit.ly/R2HeTj JDeveloper & ADF ?Troubleshooting BPMN process editor problems in 11.1.1.6 http://dlvr.it/1p0FfS orclateamsoa ?A-Team Blog #ateam: BAM design pointers - In working recently with a large Oracle customer on SOA and BAM, I discove... http://ow.ly/1kYqES SOA Community BPMN process editor problems in 11.1.1.6 by Mark Nelson http://redstack.wordpress.com/2012/06/27/bpmn-process-editor-problems-in-11-1-1-6 … #soacommunity #bpm OTNArchBeat ?SOA Learning Library: free short, topic-focused training on Oracle SOA & BPM products | @SOACommunity http://pub.vitrue.com/NE1G Andrejus Baranovskis ?ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) http://fb.me/1coX4r1X1 OTNArchBeat ?A Universal JMX Client for Weblogic –Part 1: Monitoring BPEL Thread Pools in SOA 11g | Stefan Koser http://pub.vitrue.com/mQVZ OTNArchBeat ?BPM – Disable DBMS job to refresh B2B Materialized View | Mark Nelson http://pub.vitrue.com/3PR0 SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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Integrating Twitter Into An ASP.NET Website

Twitter is a popular social networking web service for writing and sharing short messages. These tidy text messages are referred to as tweets and are limited to 140 characters. Users can leave tweets and follow other users directly from Twitter's website or by using the Twitter API. Twitter's API makes it possible to integrate Twitter with external applications. For example, you can use the Twitter API to display your latest tweets on your blog. A mom and pop online store could integrate Twitter such that a new tweet was added each time a customer completed an order. And ELMAH, a popular open-source error logging library, can be configured to send error notifications to Twitter. Twitter's API is implemented over HTTP using the design principles of Representational State Transfer (REST). In a nutshell, inter-operating with the Twitter API involves a client - your application - sending an XML-formatted message over HTTP to the server - Twitter's website. The server responds with an XML-formatted message that contains status information and data. While you can certainly interface with this API by writing your own code to communicate with the Twitter API over HTTP along with the code that creates and parses the XML payloads exchanged between the client and server, such work is unnecessary since there are many community-created Twitter API libraries for a variety of programming frameworks. This article shows how to integrate Twitter with an ASP.NET website using the Twitterizer library, which is a free, open-source .NET library for working with the Twitter API. Specifically, this article shows how to retrieve your latest tweets and how to post a tweet using Twitterizer. Read on to learn more! Read More >

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Tool to convert blogger.com content to dasBlog

- by Daniel Moth

Due to blogger.com dropping FTP support, I've had to move my blog. If you are in a similar situation, this post will help you by showing you the necessary steps to take. Goals No loss on blog posts, comments AND all existing permalinks continue to work (redirect to the correct place). Steps Download the XML files corresponding to your blogger.com content and store them in a folder. Install and configure dasBlog on your local machine. Configure your web.config file (will need updating once you run step 4). Use the tool I describe further down to generate the content and place it at the right place. Test your site locally. Once you are happy, repeat step 2 on your hosting provider of choice. Remember to copy up your dasBlog theme folder if you created one. Copy up the local web.config file and the XML dasBlog content files generated by the tool of step 4. Test your site on the server. Once you are happy, go live (following instructions from your hoster). In my case, I gave the nameservers from my new hoster to my existing domain registrar and they made the switch. Tool (code) At step 4 above I referred to a tool. That is an overstatement, it is simply one 450-line C#code file that you can download here: BloggerToDasBlog.cs. I used this from a .NET 2.0 console app (and I run it under the Visual Studio debugger, i.e. F5) like this: Program.cs. The console app referenced the dasBlog 2.3 ASP.NET Blogging Engine i.e. the newtelligence.DasBlog.Runtime.dll assembly. Let me describe what the code does: Input: A path to a folder where the XML files from the old blogger.com blog reside. It can deal with both types of XML file. A full file path to a file where it creates XML redirect input (as required by the rewriteMap mentioned here). The blog URL. The author's email. The blog author name. A path to an empty folder where the new XML dasBlog content files will get created. The subfolder name used after the domain name in the URL. The 3 reg ex patterns to use. You can use the same as mine, but will need to tweak the monthly_archive rule. Again, to see what values I passed for all the above, see my Program.cs file. Output: It creates dasBlog XML files in the folder specified. It creates those by parsing the old blogger.com XML files that reside in the folder specified. After that is generated, copy it to the "Content" folder under your dasBlog installation. It creates an XML file with a single ignorable root element and a bunch of inner XML elements. You can copy paste these in the web.config file as discussed in this post. Other notes: For each blog post, it detects outgoing links to itself (i.e. to the same blog), and rewrites those to point to the new URLs. So internal links do not rely on the web.config redirects. It deals with duplicate post titles; it does not deal with triplicates and higher. Removes all references to blogger.com (e.g. references to [email protected], the injected hidden footer for statistics that each blog post has and others – see the code). It creates a lot of diagnostic output (in the Output window) and indeed the documentation for the code is in the Debug.WriteLine statements ;) This is not code I will maintain or support – it was a throwaway one-use project that I am sharing here as a starting point for anyone finding themselves in the same boat that I was. Enjoy "as is". Comments about this post welcome at the original blog.

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Creating typed WSDL’s for generic WCF services of the ESB Toolkit

- by charlie.mott

source: http://geekswithblogs.net/charliemott Question How do you make it easy for client systems to consume the generic WCF services exposed by the ESB Toolkit using messages that conform to agreed schemas\contracts? Usually the developer of a system consuming a web service adds a service reference using a WSDL. However, the WSDL’s for the generic services exposed by the ESB Toolkit do not make it easy to develop clients that conform to agreed schemas\contracts. Recommendation Take a copy of the generic WSDL’s and modify it to use the proper contracts. This is very easy. It will work with the generic on ramps so long as the <part>?</part> wrapping is removed from the WCF adapter configuration in the BizTalk receive locations. Attempting to create a WSDL where the input and output messages are sent/returned with a <part> wrapper is a nightmare. I have not managed it. Consequences I can only see the following consequences of removing the <part> wrapper: ESB Test Client – I needed to modify the out-of-the-box ESB Test Client source code to make it send non-wrapped messages. Flat file formatted messages – the endpoint will no longer support flat file message formats. However, even if you needed to support this integration pattern through WCF, you would most-likely want to create a separate receive location anyway with its’ own independently configured XML disassembler pipeline component. Instructions These steps show how to implement a request-response implementation of this. WCF Receive Locations In BizTalk, for the WCF receive location for the ESB on-ramp, set the adapter Message settings\bindings to “UseBodyPath”: Inbound BizTalk message body = Body Outbound WCF message body = Body Create a WSDL’s for each supported integration use-case Save a copy of the WSDL for the WCF generic receive location above that you intend the client system to use. Give it a name that mirrors the interface agreement (e.g. Esb_SuppliersSearchCommand_wsHttpBinding.wsdl). Add any xsd schemas files imported below to this same folder. Edit the WSDL to import schemas For example, this: <xsd:schema targetNamespace=http://microsoft.practices.esb/Imports /> … would become something like: <xsd:schema targetNamespace="http://microsoft.practices.esb/Imports"> <xsd:import schemaLocation="SupplierSearchCommand_V1.xsd" namespace="http://schemas.acme.co.uk/suppliersearchcommand/1.0"/> <xsd:import schemaLocation="SuppliersDocument_V1.xsd" namespace="http://schemas.acme.co.uk/suppliersdocument/1.0"/> <xsd:import schemaLocation="Types\Supplier_V1.xsd" namespace="http://schemas.acme.co.uk/types/supplier/1.0"/> <xsd:import schemaLocation="GovTalk\bs7666-v2-0.xsd" namespace="http://www.govtalk.gov.uk/people/bs7666"/> <xsd:import schemaLocation="GovTalk\CommonSimpleTypes-v1-3.xsd" namespace="http://www.govtalk.gov.uk/core"/> <xsd:import schemaLocation="GovTalk\AddressTypes-v2-0.xsd" namespace="http://www.govtalk.gov.uk/people/AddressAndPersonalDetails"/> </xsd:schema> Modify the Input and Output message For example, this: <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_InputMessage"> <wsdl:part name="part" type="xsd:anyType"/> </wsdl:message> <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_OutputMessage"> <wsdl:part name="part" type="xsd:anyType"/> </wsdl:message> … would become something like: <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_InputMessage"> <wsdl:part name="part" element="ssc:SupplierSearchEvent" xmlns:ssc="http://schemas.acme.co.uk/suppliersearchcommand/1.0" /> </wsdl:message> <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_OutputMessage"> <wsdl:part name="part" element="sd:SuppliersDocument" xmlns:sd="http://schemas.acme.co.uk/suppliersdocument/1.0"/> </wsdl:message> This WSDL can now be added as a service reference in client solutions.

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How do you measure the value of your software?

- by Mike

Hi, One of the principles of agile is that you should measure working software: Working software is the primary measure of progress - 12 principles of Agile The thing is, while I can measure my software in terms of stories done, bugs squashed or the volume of defect reports decreasing, I'm stuck on how to measure the value of my software. If I use Mike Cohn as an example and his helping SalesForce.com deliver 500% more value to it's customers compared to the previous year* - how do I measure that increase? How do I measure where I am right now? Other metrics he uses are the number of features and the number of features per developer. This is something I could work out if my backlog was in good order and the stories were cut up by 'feature', but we're just starting out with Agile, so I need some way of working out what the value is we deliver now, then use a similar metric in say, six months, to see if we've increased our output. I've heard about measuring value of software by an uptick in revenue, or an increase in customer satisfaction (how would you measure that though?) but those increases could be attributed to anything in the company (sales, accounting, support) and not directly to the work my department is doing. So, how do you guys measure the value of your software and how did you start? Thanks, Mike *Succeeding With Agile - Mike Cohn

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Cryptographic Validation Explained

- by MarkPearl

We have been using LogicNP’s CryptoLicensing for some of our software and I was battling to understand how exactly the whole process worked. I was sent the following document which really helped explain it – so if you ever use the same tool it is well worth a read. Licensing Basics LogicNP CryptoLicensing For .Net is the most advanced and state-of-the art licensing and copy protection system you can use for your software. LogicNP CryptoLicensing System uses the latest cryptographic technology to generate and validate licenses. The cryptographic algorithm used is the RSA algorithm which consists of a pair of keys called as the generation key and the validation key. Data encrypted using the generation key can only be decrypted using the corresponding validation key. How does cryptographic validation work? When a new license project is created, a unique validation-generation key pair is created for the project. When LogicNP CryptoLicensing For .Net generates licenses, it encrypts the license settings using the generation key. The validation key can be safely distributed with your software and is used during validation. During license validation, LogicNP CryptoLicensing For .Net attempts to decrypt the encrypted license code using the validation key. If the decryption is successful, this means that the data was encrypted using the generation key, since only the corresponding validation key can decrypt data encrypted with the generation key. This further means that not only is the license valid but that it was generated by you and only you since nobody else has access to the generation key. Generation Key This key is used by CryptoLicensing Generator to generate encrypted license codes. This key is stored in the license project file, so the license project file must be kept secure and confidential and must be accorded the same care as any other critical asset such as source code. Validation Key This key is used for validating generated license codes. It is the same key displayed in the 'Get Validation Key And Code' dialog (Ctrl+K) and is used by your software when validating license codes (using LogicNP.CryptoLicensing.dll). Unlike the generation key, it is not necessary to keep this key secure and confidential. Note that the generation key pair is stored in the project file created by LogicNP CryptoLicensing For .Net, so it is very important to backup this file and to keep it secure. Once the file is lost, it is not possible to retrieve the key pair. FAQ Do I use the same validation key to validate all license codes? Yes, the validation key (and generation key) for the project remains the same; you use the same key to validate all license codes generated using the project. You can retrieve the validation key using the "Project" menu --> "Get Validation Key & Code" menu item. Can license codes generated using generation key from one project be validated using validation key of another project? No! Q. Is every generated license code unique? A. Yes, every license code generated by CryptoLicensing is guaranteed to be unique, even if you generate thousands of codes at a time. Q. What makes CryptoLicensing so secure? A. CryptoLicensing uses the latest cryptographic technology to generate and validate licenses. The cryptographic algorithm used is the RSA asymmetric key algorithm which can use upto 3072-bit keys. Given current computing power, it takes years to break a 3072-bit key. Q. Is is possible for a hacker to develop a keygen for my software? A. Impossible. The cryptographic algorithm used by CryptoLicensing consists of a pair of keys called as the generation key and the validation key. Data encrypted with one key can only be decrypted by the other key and vice versa. Licenses are generated using the generation key and validated using the validation key. Without the generation key, it is impossible to generate valid licenses. Q. What is the difference between validation key and generation key? Generation Key This key is used by CryptoLicensing Generator to generate encrypted license codes. This key is stored in the license project file, so the license project file must be kept secure and confidential and must be accorded the same care as any other critical asset such as source code. Validation Key This key is used for validating generated license codes. It is the same key displayed in the 'Get Validation Key And Code' dialog (Ctrl+K) and is used by your software when validating license codes (using LogicNP.CryptoLicensing.dll). Unlike the generation key, it is not necessary to keep this key secure and confidential. Q. Do I have to include the license project file (.licproj) with my software? A. No!!! This goes against the very essence of the security of the asymmetric cryptographic scheme because the project file contains both the validation and generation key. With your software, you only need to include the validation key which will be used to validate licenses generated by CryptoLicensing using the generation key. The license project file should be treated as any other valuable and confidential asset such as your source code. Q. Does the license service need the license project file? A. Yes. The license project file is needed whenever new licenses are generated (via the UI, via the API or via the license service). As just one example, the license service generates new machine-locked licenses when activated licenses are presented to it for activation, therefore the license service needs the license project file. Q. Is it possible to embed my own data in the generated licenses? A. Yes. You can embed any amount of additional data in the licenses. This data will have the same amount of security as the license code itself and will be tamper-proof. The embedded user data can be retrieved from your software. Q. What additional steps can I take to ensure that my software does not get cracked? A. There are many methods and techniques which can make it extremely difficult for a hacker to crack your software. See Writing Effective License Checking Code And Designing Effective Licenses for more information. Q. Why is the license service not working? A. The most common cause is not setting the CryptoLicense.LicenseServiceURL property before trying to validate a license. Make sure that this property is set to the correct URL where your license service is hosted. The most common cause after this is that the license project file on the web server where your license service is hosted is not the latest. This happens if you make changes to the license project (for example, set the 'Enable With Serials' setting for a profile), but don't upload the updated project file to your web server. Q. Why are my serials not working? Serial codes require the user of a license service. See Using Serial Codes for more details. Also see the earlier question 'Why is the license service not working?' Q. Is the same validation key used to validate license codes generated from different profiles. A. Yes. Profiles are just pre specified license settings for quickly generating licenses having those settings. The actual license code is still generated using the license project's cryptographic generation key and thus, can be validated using the project's validation key. Q. Why are changes made to a profile not getting saved? A. Simply changing license settings via UI and saving the license project does not save those license settings to the active profile. You must first save the license settings to a profile using the Save/Save As command from the Profiles menu (see above). Q. Why is validation of activated licenses failing from CryptoLicensing Generator, but works from my software? A. Make sure that you have specified the URL of the license service using the Project Properties Dialog. Also see the earlier question 'Why is the license service not working?' Q. How can I extend the trial period of my customer? A. To extend the evaluation period of the customer, simply send him a new license code specifying the desired evaluation limits. Evaluation information such as the current used days, executions, etc are stored in garbled form in a registry location which is derived from the license code. Therefore, when a new license code is used, the old evaluation information will not be used and a new evaluation period will be started.

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Oracle CRM in the UK- Gartner CRM Summit 2010

- by divya.malik

We are now headed to the UK to co-sponsor and participate in the Gartner Customer Relationship Management Summit 2010 on the 16th and 17th of March in London. Oracle CRM Vice President Mark Woollen will be presenting on Tuesday, 16 March 2010 from 15:20-15:50 on CRM is dead, long live CRM? Everyone is saying the world has changed and with it a new set of acronyms/buzzwords/vendors etc have appeared. What does this really mean for CRM software? Is it Dead or Alive? Listen to Mark’s view from Oracle and its customers. Location- Westbourne 2, Level –1. Also stop by the Oracle booth at the demogrounds. The event looks promising with some great content from the Gartner analysts and from what the Gartner folks just told me, the event is oversold. And the weather in London town? As expected…slight showers on Monday with a high of 49 degrees F and partly cloudy on Tuesday, with a high of 50 degrees F.

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CRM at Oracle Series: Email Marketing

- by tony.berk

Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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Join us for our WebLogic Communtiy webcast on November 2nd 2012! OOW update WebLogic & ExaLogic

- by JuergenKress

NOVEMBER 2nd, 2012 AT 11:00 -11:45 AM CET (BERLIN TIME) Do you want to learn the latest about WebLogic and ExaLogic? Would you like to know what did Oracle announce at Oracle OpenWorld 2012? Join us for our WebLogic Communtiy webcast on November 2nd 2012! Don't miss this unique opportunity and learn the latest announcement and product updates on WebLogic and ExaLogic portfolio. Agenda Update announced about Cloud Application Foundation ExaLogic Update Key examples from successful customer Updated Roadmap Q&A Register to Attend! To Join the Webcast (Employees and Partners) AND / OR DIAL IN If you would like to dial in to the audio portion of the Webconference. Call ID: 8000524 & Call Passcode: 333111 Austria : +43(0)19286512 Belgium: +32(0)24010528 Denmark: +4532729222 Finland: +358(0)923193923 France: +33(0)176728936 Germany: +49(0)69222216106 Ireland: +353(0)12475650 Italy: +39(0)236008198 Netherlands: +31(0)207143543 Norway: +4721033443 Spain: +34914143755 Sweden: +46(0)856619465 Switzerland: +41(0)445804003 United Kingdom: +44(0)2081181001 Please click here to find more Local Numbers. Presenters: Maciej Gruszka Senior Principal Product Manager Tel: +4 (0) 8601 156 464 E-Mail: [email protected] LinkedIn: http://pl.linkedin.com/pub/maciej-gruszka/2/169/89 Jürgen Kress WebLogic Partner Adoption EMEA Tel. +49 89 1430 1479 E-Mail: [email protected] LinkedIn: http://de.linkedin.com/in/kress Twitter: http://twitter.com/wlscommunity Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Looking forward to your participation! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: WebLogic Community Webcast,webcst,OOW updates WebLogic ExaLogic,WebLogic ppt,presenation,sales,WebLogic Community,Oracle,OPN,Jürgen Kress

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Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

- by Maria Forney

Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care. The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI. Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center. The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support. Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets. A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.” Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20. Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours. As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. • “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!” - Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

- by Michelle Kimihira

By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care. The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI. Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center. The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support. Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets. A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.” Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20. Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours. As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. • “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!” - Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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A KSH adattárháza: Oracle Essbase és Oracle Database alapon

- by Fekete Zoltán

A magyar Központi Statisztikai Hivatal metaadat vezérelt adattárháza három fontos Oracle terméken nyugszik. Az interneten elérhetok az adatok a KSH Tájékoztatási adatbázis-ból. Data from KSH in English. Amikor ezeket a sorokat írom, péntek éjjel 21:36-kor 81 online felhasználó kérdezte le az adatokat. :) - Oracle Essbase multidimenziós OLAP szerver, technikai infó - Hyperion Interactive Reporting lekérdezo eszköz, technikai infó - Oracle Database Enterprise Edition Az angol nyelvu customer snapshot, azaz ügyfél történet: Hungarian Central Statistical Office Provides 200,000 External Users with Secure Online Access to Data. A magyar nyelvu sikersztori: A KSH statisztikai adatainak 60 százaléka elérheto böngészo és platform függetlenül évi mintegy 200 000 internetes felhasználó számára. A termék kiválasztásában, a projekt kialakításában és bevezetésében nagy szerepet vállalt a DSS Consulting Kft. és az Oracle Konzultáció. A projekt során elért legfontosabb eredmények: - adattárház: 150-200 egyideju felhasználó, éves szinten 200 000 felhasználót jelent - Essbase memória alapú tárolási struktúrája: közel valósideju hozzáférés - A rendszer platform és böngészo független, ezért a felhasználók széles köre érheti el a statisztikai adatokat. - Natív Java API és XMLA támogatással egyedi karbantartó alkalmazás - A statisztikus munkatársak speciális informatikai eloképzettség nélkül építik fel és gondozzák a multidimenzionális adatbázisokat - Az Oracle Hyperion Interactive Reporting: oszlopos, kereszttáblás, szekcionált, grafikonos, webes lekérdezések Letöltheto a következo KSH eloadás a HOUG konferenciáról 2009-bol: Hyperalea iacta est - a KSH Essbase alapú adattárház rendszere. A most megjelent sikersztori: angolul és magyarul.

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Silverlight Cream for March 06, 2011 -- #1054

- by Dave Campbell

In this Back from the Summit Issue, I am overloaded with posts to choose from. Submittals go first, but I'll eventually catch up... hopefully by MIX :) : Ollie Riches(-2-), Colin Eberhardt, John Papa, Jeremy Likness, Martin Krüger, Joost van Schaik, Karl Shifflett, Michael Crump, Georgi Stoyanov, Yochay Kiriaty, Page Brooks, and Deborah Kurata. Above the Fold: Silverlight: "ClassifiedCabinet: A Quick Start" Georgi Stoyanov WP7: "Easy access to WMAppManifest.xml App properties like version and title" Joost van Schaik Multiple: "Flashcards.Show Version 2 for the Desktop, Browser, and Windows Phone" Yochay Kiriaty Shoutouts: Mohamed Mosallem delivered an online session at the Second Riyadh Online Community Summit: Silverlight 4.0 with SharePoint 2010 John-Daniel Trask posted about a release of a new set of tools released for WP7 development... there's a free trial, so definitely worth a look: Mindscape Phone Elements released! From SilverlightCream.com: WP7Contrib: Trickling data to a bound collection Ollie Riches submitted a couple links... first up is this on a way they found to decrease the load on a data template in WP7 to get under the 90 mb limit and then added their solution to the WP7Contrib lib. WP7Contrib: Why we use SilverlightSerializer instead of DataContractSerializer Ollie Riches' next submittal compares the performance of the SilverlightSerializer & DataContractSerializer on the WP7 platform. MVVM Charting – Binding Multiple Series to a Visiblox Chart Colin Eberhardt sent me this post where he describes binding multiple series to a chart with no code-behind... great long multi-phase tutorial all with source. Silverlight TV 64: Dive into 64bit Support, App Model and Security John Papa has Nick Kramer of the Silverlight team up for his latest Silverlight TV episode, discussing some cool new Silverlight stuff: 64-bit support, multiple windows, etc. Building a Windows Phone 7 Application with UltraLight.mvvm Jeremy Likness has a pre-summit tutorial up on his UltraLight.mvvm project, and how he would use it to build a WP7 app... great to meet you, Jeremy! How to: Storyboard only start with the conspicuousness of the application in the browser window Martin Krüger continues his Storyboard startup solutions with this one about what to do if the Silverlight app is small or simply an island on an html page. Easy access to WMAppManifest.xml App properties like version and title Joost van Schaik posted about the WP7 manifest file and how you can get access to that information at runtime... why you ask? How about version number or title? Be sure to read the helpful hints in the last paragraph too! Mole 2010 Released Karl Shifflett, Josh Smith, and others have released the latest version of Mole... well worth the money in my opinion, if only it worked for Silverlight! (not their fault) Changing the Default Windows Phone 7 Deployment Target In Visual Studio 2010 Michael Crump points out an annoyance with the 2011 WP7 tools update... VS2010 defaults to the device rather than the emulator... and he shows us how to get it pointed back to the emulator! ClassifiedCabinet: A Quick Start Georgi Stoyanov posted a QuickStart to a 'ClassifiedCabinet' control posted on CodePlex... check out the demo first, you'll want to read the article after that. He builds a simple project from scratch using the control. Flashcards.Show Version 2 for the Desktop, Browser, and Windows Phone Yochay Kiriaty has a post up about FlashCards.Show version 2 that he worked on with Arik Poznanski and has it now running on the desktop, browser, and WP7, plus you get the source... I've been wanting to write just such an app for WP7, so hey... this saves me some time! A Simple Focus Manager for Jounce Applications Page Brooks has a post up about Jeremy Likness' Jounce... how to set focus to a particular control when a view loads. Silverlight Charting: Formatting the Axis Deborah Kurata is continuing her charting series with this one on setting axis font color and putting the text at an angle... really dresses up the chart! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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It’s On! Oracle Open World 2012 Opens Call for Papers is Open

- by David Hope-Ross

Oracle OpenWorld is among the world’s largest industry events for good reason. It offers a vast array of learning and networking opportunities in one of the planet’s great cities. And one of the key reasons for its popularity among procurement and supply chain professionals is the prominence of presentations by customers. If you’d like to deliver a presentation based on your experience, now is the time to submit your abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or best practices. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events- that could save you up to $2,595! Be sure designate your session for inclusion in the correct track by selecting “APPLICATIONS: Supply Chain Management” or “APPLICATIONS: Sourcing and Procurement” from the Primary Track drop down menu. We look forward to seeing you in San Francisco!

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Using NServiceBus behind a custom web service

- by Michael Stephenson

In this post I'd like to talk about an architecture scenario we had recently and how we were able to utilise NServiceBus to help us address this problem. Scenario Cognos is a reporting system used by one of my clients. A while back we developed a web service façade to allow line of business applications to be able to access reports from Cognos to support their various functions. The service was intended to provide access to reports which were quick running reports or pre-generated reports which could be accessed real-time on demand. One of the key aims of the web service was to provide a simple generic interface to allow applications to get any report without needing to worry about the complex .net SDK for Cognos. The web service also supported multi-hop kerberos delegation so that report data could be accesses under the context of the end user. This service was working well for a period of time. The Problem The problem we encountered was that reports were now also required to be available to batch processes. The original design was optimised for low latency so users would enjoy a positive experience, however when the batch processes started to request 250+ concurrent reports over an extended period of time you can begin to imagine the sorts of problems that come into play. The key problems this new scenario caused are: Users may be affected and the latency of on demand reports was significantly slower The Cognos infrastructure was not scaled sufficiently to be able to cope with these long peaks of load From a cost perspective it just isn't feasible to scale the Cognos infrastructure to be able to handle the load when it is only for a couple of hour window each night. We really needed to introduce a second pattern for accessing this service which would support high through-put scenarios. We also had little control over the batch process in terms of being able to throttle its load. We could however make some changes to the way it accessed the reports. The Approach My idea was to introduce a throttling mechanism between the Web Service Façade and Cognos. This would allow the batch processes to push reports requests hard at the web service which we were confident the web service can handle. The web service would then queue these requests and process them behind the scenes and make a call back to the batch application to provide the report once it had been accessed. In terms of technology we had some limitations because we were not able to use WCF or IIS7 where the MSMQ-Activated WCF services could have helped, but we did have MSMQ as an option and I thought NServiceBus could do just the job to help us here. The flow of how this would work was as follows: The batch applications would send a request for a report to the web service The web service uses NServiceBus to send the message to a Queue The NServiceBus Generic Host is running as a windows service with a message handler which subscribes to these messages The message handler gets the message, accesses the report from Cognos The message handler calls back to the original batch application, this is decoupled because the calling application provides a call back url The report gets into the batch application and is processed as normal This approach looks something like the below diagram: The key points are an application wanting to take advantage of the batch driven reports needs to do the following: Implement our call back contract Make a call to the service providing a call back url Provide a correlation ID so it knows how to tie each response back to its request What does NServiceBus offer in this solution So this scenario is not the typical messaging service bus type of solution people implement with NServiceBus, but it did offer the following: Simplified interaction with MSMQ Offered the ability to configure the number of processes working through the queue so we could find a balance between load on Cognos versus the applications end to end processing time NServiceBus offers retries and a way to manage failed messages NServiceBus offers a high availability setup The simple thing is that NServiceBus gave us the platform to build the solution on. We just implemented a message handler which functionally processed a message and we could rely on NServiceBus to do all of the hard work around managing the queues and all of the lower level things that would have took ages to write to any kind of robust level. Conclusion With this approach we were able to deal with a fairly significant performance issue with out too much rework. Hopefully this write up gives people some insight into ideas on how to leverage the excellent NServiceBus framework to help solve integration and high through-put scenarios.

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You Can't Win on Price

- by David Dorf

This year I did the majority of my Christmas shopping from the comfort of my home office. There aren't many things in stores you can't find online these days. I find it easier to search, research, and compare products online rather than walking the mall anyway. But there's a segment of the population that likes to be in the store, touching the products. For those people, smartphones avail them some of the e-commerce features I mentioned right there in the aisles. First it was RedLaser, then TheFind, ShopSavvy and many others. But the one that should be scaring retailers is Amazon's PriceCheck application. It lets you scan the product barcode, take a picture of the product, or speak the product's name. Once the product is identified, it shows the online prices, with Amazon at the top of the list. Within 10 seconds you can order the item and Amazon Prime members get free 2-day shipping too. I don't think fashion and grocery retailers need to worry much, but I have to believe smartphones are helping Amazon win a little more of the brand-name hardgoods market. So what's a retailer to do? Best Buy has begun to put QR Codes on their shelf labels that are easily scanned by smartphones and take the consumer to a Best Buy Web page where they can get extended information about the product. The consumer is getting the additional information they want, and Best Buy avoids the price comparisons. Of course if a consumer chooses to use the Amazon PriceCheck app, then all bets are off. That's when Best Buy has to hope the in-store experience and customer service will save the sale. My point is that the internet makes information available to everyone, and smartphones make it available anywhere. Unless you want your store to be Amazon's local showroom, you need to be price-competitive but differentiate on other aspects of the shopping experience. With the cost of running a physical store, you can't win on price.

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The Other "C" in CRM

- by Brian Dayton

Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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Formatting Keywords to UPPERCASE In Oracle SQL Developer

- by thatjeffsmith

I received this question from a customer today, and it took me more than a few minutes to remember where this preference was located in SQL Developer. This tells me that the topic is ripe for blogging How do I go FROM: select * from scott.emp where ename like '%JEFF%' TO SELECT * FROM scott.emp WHERE ename LIKE '%JEFF%' It’s all in the formatting You need to access the formatting preferences under the Tools menu. It takes a bit of navigating to get there, so bear with me: Tools Database SQL Formatter Oracle Formatting Click ‘Edit’ on the profile Other Case change: ‘Keywords Uppercase’ It’s easy to find once you know where to look? You can tell it to leave the case alone, upper everything, upper only the keywords, lower everything. Accessing the Formatter Options We allow separate formatting options for different RDBMS. You need to make sure you’re accessing the ‘Oracle Formatting’ page in the preferences. You can then choose to edit the default options OR you can do what I have done – save the defaults as a new set of options. I’ve called my profile ‘JeffCustom.’ I can now switch back and forth now through different sets of formatting options. You need to hit the ‘Edit’ button to get to the formatting options editor. A good number of people seem to miss this. Select your profile, then hit the ‘Edit’ button

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My Upcoming Talk at South Florida’s ITPalooza 2012 - NuGet for Open Source and Enterprise Environments

- by Sam Abraham

I am very excited to be speaking at IT Palooza next week. As this event’s audience will span professionals working in different facets of Information Technology, I chose to speak on NuGet, an essential tool for any Microsoft Stack developer, as the topic can be of value to managers, architects, IT personnel, as well as developers. For more information on ITPalooza, please visit: http://itpalooza.e2mktg.com/ To register please visit: http://www.fladotnet.com/Reg.aspx?EventID=627 Below are the abstract and speaker bio: Leveraging NuGet for Open Source and Enterprise Environments NuGet is an open source package management system for .NET and Visual Studio that makes it easy to add, update, or remove external libraries in a .Net Project. In this session, we will be covering how NuGet makes open source libraries easily discoverable and usable. We will then move to demonstrate "NuGet for the Enterprise" as we setup a local library repository and configure NuGet to ensure external library versioning is consistent among project developers. Speakers: Sam Abraham is a Microsoft Certified Professional, Microsoft Certified Technology Specialist (MCTS ASP.Net 3.5, 4.0 and Silverlight 4) and Certified ScrumMaster (CSM) striving to leverage proven technology solutions to produce cost-effective, quality software that meets customer needs, timelines and budgets. He is currently a member of the Software Engineering Team at SISCO, the leader in maritime security solutions with customers including Princess, Carnival, and Royal Caribbean Cruise Lines as well as the US Coast Guard. A strong believer in learning through sharing and the value of community fellowship, Sam has been actively involved in the local community as leader of the West Palm Beach Developers' Group, volunteer board member at the International Association for All IT Architects South Florida Chapter (IASA), and former volunteer at the South Florida Chapter of the Project Management Institute (PMI).

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Oracle @ AIIM Conference

- by [email protected]

Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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PeopleSoft 9.2 Financial Management Training – Now Available

- by Di Seghposs

A guest post from Oracle University.... Whether you’re part of a project team implementing PeopleSoft 9.2 Financials for your company or a partner implementing for your customer, you should attend some of the new training courses. Everyone knows project team training is critical at the start of a new implementation, including configuration training on the core application modules being implemented. Oracle offers these courses to help customers and partners understand the functionality most relevant to complete end-to-end business processes, to identify any additional development work that may be necessary to customize applications, and to ensure integration between different modules within the overall business process. Training will provide you with the skills and knowledge needed to ensure a smooth, rapid and successful implementation of your PeopleSoft applications in support of your organization’s financial management processes - including step-by-step instruction for implementing, using, and maintaining your applications. It will also help you understand the application and configuration options to make the right implementation decisions. Courses vary based on your role in the implementation and on-going use of the application, and should be a part of every implementation plan, whether it is for an upgrade or a new rollout. Here’s some of the roles that should consider training: · Configuration or functional implementers · Implementation Consultants (Oracle partners) · Super Users · Business Analysts · Financial Reporting Specialists · Administrators PeopleSoft Financial Management Courses: New Features Course: · PeopleSoft Financial Solutions Rel 9.2 New Features Functional Training: · PeopleSoft General Ledger Rel 9.2 · PeopleSoft Payables Rel 9.2 · PeopleSoft Receivables Rel 9.2 · PeopleSoft Asset Management Rel 9.2 · Expenses Rel 9.2 · PeopleSoft Project Costing Rel 9.2 · PeopleSoft Billing Rel 9.2 · PeopleSoft PS / nVision for General Ledger Rel 9.2 Accelerated Courses (include content from two courses for more experienced team members): · PeopleSoft General Ledger Foundation Accelerated Rel 9.2 · PeopleSoft Billing / Receivables Accelerated Rel 9.2 · PeopleSoft Purchasing / Payable Accelerated Rel 9.2 View PeopleSoft Training Overview Video

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Want to work at Typemock? We’re Hiring

- by RoyOsherove

We are looking for a .NET\C++ developer to join the growing Typemock ranks. You need to: Live in Israel know .NET very well (at least 3 years .NET experience – VB.NET or C#, and willing to learn the other one) Have some C++ experience (recent – sometime in the past couple of years) Be interested in Agile development, unit testing and TDD (you don’t have to be an expert. You’ll become one on the job.) have very good english PASSION for programming Advantage to C++ hardcore devs but you don’t have to be one Advantage to Open source contributors but you don’t have to be one Advantage to public figures (bloggers, speakers..) but you don’t have to be one You will be working on one of our products, or several of them along the way. Including Typemock Isolator, Test Lint, TeamMate and future products we are working on! We are counting on all our developers to be part of the design process, to take active part in support and customer meetings, and the first day of every two weeks is dedicated to pet projects – you work on anything you want (even if it’s not to do with Typemock)! send an email with your ENGLISH CV to royo AT typemock.com

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Vision, Integration, Ability—Oracle is once again positioned as an E-Commerce Leader

- by Jeri Kelley

The new Gartner report is the fifth successive Magic Quadrant for E-Commerce to position Oracle as a leader. We’re proud of the result, but we’re not too surprised. Oracle Commerce’s functionality is uniquely aligned with a number of the major market trends Gartner describes in its report: from customers ‘expecting a seamless buying experience across all channels’, to organizations seeking to consolidate ‘B2B and B2C applications with a single underlying platform’. What we think sets Oracle Commerce apart Why are we a leader? We believe the key strengths of Oracle Commerce include: Outstanding Scalability and VersatilityOracle has a long and enviable track record of delivering B2B and B2C e-commerce solutions, and the Oracle Commerce solution supports a broad range of vertical industries – from retail to telecom, and manufacturing to distribution. Additionally, Oracle Commerce is engineered to scale simply and quickly to meet the changing needs of the enterprise. Oracle IntegrationOur commitment to seamless solutions integration allows customers to get the most from our ever evolving range of e-commerce and CX products—and deliver consistent, relevant, and personalized cross-channel buying experiences that drive customer satisfaction, and boost revenue. Experience and VisionOracle has a long and impressive history of delivering B2B and B2C e-commerce solutions to the world’s best brands. We’re constantly putting this experience to good use, and making our solutions even smarter. With powerful merchandising and business tools, and advanced promotions capabilities, Oracle Commerce is one of the most forward-thinking e-commerce solutions around. Read the reportYou can read Gartner’s full report here, or click here to find out more about our celebrated platform.

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