Oracle Policy Automation (OPA)atOpenWorld 2012
Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver:
Consistent policy-based decision making throughout the organization across all channels
Agile response to policy changes and analysis
Transparency and auditability
This year there will be:
8 sessions – combination of customer panels & product strategy sessions
Standalone OPA DEMOpod – Moscone Center WEST, W044
Key highlights
Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA.
OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include:
Department Works & Pension (UK)
Toll – Department of Defence (AU)
Municipality of Sao Paulo (Brazil)
SCHEDULE HIGHLIGHTS
Monday October 1, 2012
SESSION ID
TIME
TITLE
LOCATION
CON9655
12:15 pm 1:15 pm PST (Pacific Standard Time)
Oracle Policy Automation Roadmap: Supercharging the Customer Experience Davin Fifield, VP OPA Development, OracleSean Haynes, VP Stewart Title
Westin San Francisco - Metropolitan I
CON9700
12:15 m – 1:15 pm PST (Pacific Standard Time)
Siebel CRM Overview, Strategy, and RoadmapGeorge Jacob - Group Vice President, CRM Applications / XML, OracleUma Welingkar - Director, Product Management, Oracle
Moscone West - 2009
Wednesday October 3, 2012
SESSION ID
TIME
TITLE
LOCATION
CON8840
5.00pm – 6.00pm PST (Pacific Standard Time)
Achieving Agility Through Closed-Loop Policy AutomationCustomer PanelFacilitator – Surend Dayal, Oracle
Dept. Works & Pension (UK) – Haydn Leary
Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel
Toll (AU) – Nigel Maloney
Westin San Francisco - Franciscan I
CON8952
5.00pm – 6.00pm PST (Pacific Standard Time)
BPM: An Extension Strategy for Enterprise ApplicationsHarish Gaur - OracleSrikant Subramaniam - Oracle
Moscone West - 3003
Thursday October 4, 2012
SESSION ID
TIME
TITLE
LOCATION
CON11515
2:15 pm – 3:15 pm PST (Pacific Standard Time)
Oracle Policy Automation + RightNow: Agile self-service and agent experiencesDavin Fifield, VP OPA Development, Oracle
Westin San Francisco - City
