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• No, iCloud Isn’t Backing Them All Up: How to Manage Photos on Your iPhone or iPad

  - by Chris Hoffman

  Are the photos you take with your iPhone or iPad backed up in case you lose your device? If you’re just relying on iCloud to manage your important memories, your photos may not be backed up at all. Apple’s iCloud has a photo-syncing feature in the form of “Photo Stream,” but Photo Stream doesn’t actually perform any long-term backups of your photos. iCloud’s Photo Backup Limitations Assuming you’ve set up iCloud on your iPhone or iPad, your device is using a feature called “Photo Stream” to automatically upload the photos you take to your iCloud storage and sync them across your devices. Unfortunately, there are some big limitations here. 1000 Photos: Photo Stream only backs up the latest 1000 photos. Do you have 1500 photos in your Camera Roll folder on your phone? If so, only the latest 1000 photos are stored in your iCloud account online. If you don’t have those photos backed up elsewhere, you’ll lose them when you lose your phone. If you have 1000 photos and take one more, the oldest photo will be removed from your iCloud Photo Stream. 30 Days: Apple also states that photos in your Photo Stream will be automatically deleted after 30 days “to give your devices plenty of time to connect and download them.” Some people report photos aren’t deleted after 30 days, but it’s clear you shouldn’t rely on iCloud for more than 30 days of storage. iCloud Storage Limits: Apple only gives you 5 GB of iCloud storage space for free, and this is shared between backups, documents, and all other iCloud data. This 5 GB can fill up pretty quickly. If your iCloud storage is full and you haven’t purchased any more storage more from Apple, your photos aren’t being backed up. Videos Aren’t Included: Photo Stream doesn’t include videos, so any videos you take aren’t automatically backed up. It’s clear that iCloud’s Photo Stream isn’t designed as a long-term way to store your photos, just a convenient way to access recent photos on all your devices before you back them up for real. iCloud’s Photo Stream is Designed for Desktop Backups If you have a Mac, you can launch iPhoto and enable the Automatic Import option under Photo Stream in its preferences pane. Assuming your Mac is on and connected to the Internet, iPhoto will automatically download photos from your photo stream and make local backups of them on your hard drive. You’ll then have to back up your photos manually so you don’t lose them if your Mac’s hard drive ever fails. If you have a Windows PC, you can install the iCloud Control Panel, which will create a Photo Stream folder on your PC. Your photos will be automatically downloaded to this folder and stored in it. You’ll want to back up your photos so you don’t lose them if your PC’s hard drive ever fails. Photo Stream is clearly designed to be used along with a desktop application. Photo Stream temporarily backs up your photos to iCloud so iPhoto or iCloud Control Panel can download them to your Mac or PC and make a local backup before they’re deleted. You could also use iTunes to sync your photos from your device to your PC or Mac, but we don’t really recommend it — you should never have to use iTunes. How to Actually Back Up All Your Photos Online So Photo Stream is actually pretty inconvenient — or, at least, it’s just a way to temporarily sync photos between your devices without storing them long-term. But what if you actually want to automatically back up your photos online without them being deleted automatically? The solution here is a third-party app that does this for you, offering the automatic photo uploads with long-term storage. There are several good services with apps in the App Store: Dropbox: Dropbox’s Camera Upload feature allows you to automatically upload the photos — and videos — you take to your Dropbox account. They’ll be easily accessible anywhere there’s a Dropbox app and you can get much more free Dropbox storage than you can iCloud storage. Dropbox will never automatically delete your old photos. Google+: Google+ offers photo and video backups with its Auto Upload feature, too. Photos will be stored in your Google+ Photos — formerly Picasa Web Albums — and will be marked as private by default so no one else can view them. Full-size photos will count against your free 15 GB of Google account storage space, but you can also choose to upload an unlimited amount of photos at a smaller resolution. Flickr: The Flickr app is no longer a mess. Flickr offers an Auto Upload feature for uploading full-size photos you take and free Flickr accounts offer a massive 1 TB of storage for you to store your photos. The massive amount of free storage alone makes Flickr worth a look. Use any of these services and you’ll get an online, automatic photo backup solution you can rely on. You’ll get a good chunk of free space, your photos will never be automatically deleted, and you can easily access them from any device. You won’t have to worry about storing local copies of your photos and backing them up manually. Apple should fix this mess and offer a better solution for long-term photo backup, especially considering the limitations aren’t immediately obvious to users. Until they do, third-party apps are ready to step in and take their place. You can also automatically back up your photos to the web on Android with Google+’s Auto Upload or Dropbox’s Camera Upload. Image Credit: Simon Yeo on Flickr     

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• HTG Explains: Why You Shouldn’t Use a Task Killer On Android

  - by Chris Hoffman

  Some people think that task killers are important on Android. By closing apps running in the background, you’ll get improved performance and battery life – that’s the idea, anyway. In reality, task killers can reduce your performance and battery life. Task killers can force apps running in the background to quit, removing them from memory. Some task killers do this automatically. However, Android can intelligently manage processes on its own – it doesn’t need a task killer. How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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• How to Access a Windows Desktop From Your Tablet or Phone

  - by Chris Hoffman

  iPads and Android tablets can’t run Windows apps locally, but they can access a Windows desktops remotely — even with a physical keyboard. In a pinch, the same tricks can be used to access a Windows desktop from a smartphone. Microsoft recently launched their own official Remote Desktop app for iOS and Android devices. Microsoft’s official apps are primarily useful for businesses — if you’re a typical home user, you’ll want to use a different remote desktop solution. Microsoft’s Remote Desktop App Microsoft now offers official Remote Desktop apps for iPad and iPhone as well as Android tablets and smartphones. The apps use Microsoft’s RDP protocol to connect to remote Windows systems. They’re essentially just new clients for the Remote Desktop feature that has been included in Windows for more than a decade. There are big problems with these apps if you’re an average home user. Microsoft’s Remote Desktop server is not available on standard or Home versions of Windows, only Professional and Enterprise editions. If you do have the appropriate edition of Windows, you’ll have to set up port-forwarding and a dynamic DNS service if you want to access your Windows desktop from outside your local network. You could also set up a VPN — either way you’ll need to do some footwork. This app is a gift to businesses who are already using Remote Desktop and enthusiasts who have the more expensive versions of Windows and don’t mind the configuration process. To set this up, follow our guide to setting up Remote Desktop for Internet access and connect using the Remote Desktop app instead of traditional Remote Desktop clients. TeamViewer If you have the standard edition of Windows or you just don’t want to mess around with port-forwarding and dynamic DNS configuration, you’ll want to skip Remote Desktop and use something else. We like TeamViewer for this. Just as it’s a great way to remotely troubleshoot your relatives’ computers, it’s also a great way to remotely access your own computer. It doesn’t have the same limitations Microsoft’s Remote Desktop system has — it’s completely free for personal use, runs on any edition of Windows, and is easy to set up. There’s no messing around with port-forwarding or dynamic DNS configuration. To get started, just download and run the TeamViewer program on your computer. You can get started with it immediately, but you’ll want to set up unattended access to connect remotely without using the codes displayed on your screen. To connect, just install the TeamViewer mobile app and log in with the details the TeamViewer window displays. TeamViewer also offers software that runs on Mac and Linux, so you can remote-control other types of computers from your tablet. Other Options Microsoft’s Remote Desktop app and TeamViewer aren’t the only options, of course. There are a variety of different apps and services built for this. Splashtop is another fairly popular remote desktop solution that some people report as being faster. Unfortunately, it’s not entirely free — the iPad and iPhone app costs $20 at regular price. To use it over the Internet, you’ll have to purchase an additional “Anywhere Access Pack.” If you’re frustrated with TeamViewer’s speed and you don’t mind spending money, you may want to try Splashtop instead. As always, you could use any VNC server along with a VNC client app. VNC is the do-it-yourself solution — it’s an open protocol. Unlike Microsoft’s RDP protocol, you can install a VNC server of your own, configure it how you like, and use any mobile VNC client app. This is more flexible because you can install a VNC server on any edition of Windows or even non-Windows operating systems, but it otherwise has all the same issues — you have to worry about port-forwarding, setting up dynamic DNS, and securing your VNC server. Keep an eye on Chrome Remote Desktop. Chrome already offers a built-in remote desktop feature that allows you to remotely control your PC from another Windows, Mac, Linux, or Chrome OS device. Google is rumored to be building an Android app for Chrome Remote Desktop, which would allow you to easily access a computer running Chrome from Android tablets. Google’s solution is much more user-friendly for average people than Microsoft’s Remote Desktop solution, which is clearly geared towards businesses. Chrome Remote Desktop just requires signing in with a Google account. Remote desktop solutions like Microsoft’s Remote Desktop app and TeamViewer are also available for Windows tablets. On Windows RT devices like the Surface RT and Surface 2, they allow you to use the full Windows desktop that’s unavailable on your tablet.     

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• Refreshing Your PC Won’t Help: Why Bloatware is Still a Problem on Windows 8

  - by Chris Hoffman

  Bloatware is still a big problem on new Windows 8 and 8.1 PCs. Some websites will tell you that you can easily get rid of manufacturer-installed bloatware with Windows 8′s Reset feature, but they’re generally wrong. This junk software often turns the process of powering on your new PC from what could be a delightful experience into a tedious slog, forcing you to spend hours cleaning up your new PC before you can enjoy it. Why Refreshing Your PC (Probably) Won’t Help Manufacturers install software along with Windows on their new PCs. In addition to hardware drivers that allow the PC’s hardware to work properly, they install more questionable things like trial antivirus software and other nagware. Much of this software runs at boot, cluttering the system tray and slowing down boot times, often dramatically. Software companies pay computer manufacturers to include this stuff. It’s installed to make the PC manufacturer money at the cost of making the Windows computer worse for actual users. Windows 8 includes “Refresh Your PC” and “Reset Your PC” features that allow Windows users to quickly get their computers back to a fresh state. It’s essentially a quick, streamlined way of reinstalling Windows.  If you install Windows 8 or 8.1 yourself, the Refresh operation will give your PC a clean Windows system without any additional third-party software. However, Microsoft allows computer manufacturers to customize their Refresh images. In other words, most computer manufacturers will build their drivers, bloatware, and other system customizations into the Refresh image. When you Refresh your computer, you’ll just get back to the factory-provided system complete with bloatware. It’s possible that some computer manufacturers aren’t building bloatware into their refresh images in this way. It’s also possible that, when Windows 8 came out, some computer manufacturer didn’t realize they could do this and that refreshing a new PC would strip the bloatware. However, on most Windows 8 and 8.1 PCs, you’ll probably see bloatware come back when you refresh your PC. It’s easy to understand how PC manufacturers do this. You can create your own Refresh images on Windows 8 and 8.1 with just a simple command, replacing Microsoft’s image with a customized one. Manufacturers can install their own refresh images in the same way. Microsoft doesn’t lock down the Refresh feature. Desktop Bloatware is Still Around, Even on Tablets! Not only is typical Windows desktop bloatware not gone, it has tagged along with Windows as it moves to new form factors. Every Windows tablet currently on the market — aside from Microsoft’s own Surface and Surface 2 tablets — runs on a standard Intel x86 chip. This means that every Windows 8 and 8.1 tablet you see in stores has a full desktop with the capability to run desktop software. Even if that tablet doesn’t come with a keyboard, it’s likely that the manufacturer has preinstalled bloatware on the tablet’s desktop. Yes, that means that your Windows tablet will be slower to boot and have less memory because junk and nagging software will be on its desktop and in its system tray. Microsoft considers tablets to be PCs, and PC manufacturers love installing their bloatware. If you pick up a Windows tablet, don’t be surprised if you have to deal with desktop bloatware on it. Microsoft Surfaces and Signature PCs Microsoft is now selling their own Surface PCs that they built themselves — they’re now a “devices and services” company after all, not a software company. One of the nice things about Microsoft’s Surface PCs is that they’re free of the typical bloatware. Microsoft won’t take money from Norton to include nagging software that worsens the experience. If you pick up a Surface device that provides Windows 8.1 and 8 as Microsoft intended it — or install a fresh Windows 8.1 or 8 system — you won’t see any bloatware. Microsoft is also continuing their Signature program. New PCs purchased from Microsoft’s official stores are considered “Signature PCs” and don’t have the typical bloatware. For example, the same laptop could be full of bloatware in a traditional computer store and clean, without the nasty bloatware when purchased from a Microsoft Store. Microsoft will also continue to charge you $99 if you want them to remove your computer’s bloatware for you — that’s the more questionable part of the Signature program. Windows 8 App Bloatware is an Improvement There’s a new type of bloatware on new Windows 8 systems, which is thankfully less harmful. This is bloatware in the form of included “Windows 8-style”, “Store-style”, or “Modern” apps in the new, tiled interface. For example, Amazon may pay a computer manufacturer to include the Amazon Kindle app from the Windows Store. (The manufacturer may also just receive a cut of book sales for including it. We’re not sure how the revenue sharing works — but it’s clear PC manufacturers are getting money from Amazon.) The manufacturer will then install the Amazon Kindle app from the Windows Store by default. This included software is technically some amount of clutter, but it doesn’t cause the problems older types of bloatware does. It won’t automatically load and delay your computer’s startup process, clutter your system tray, or take up memory while you’re using your computer. For this reason, a shift to including new-style apps as bloatware is a definite improvement over older styles of bloatware. Unfortunately, this type of bloatware has not replaced traditional desktop bloatware, and new Windows PCs will generally have both. Windows RT is Immune to Typical Bloatware, But… Microsoft’s Windows RT can’t run Microsoft desktop software, so it’s immune to traditional bloatware. Just as you can’t install your own desktop programs on it, the Windows RT device’s manufacturer can’t install their own desktop bloatware. While Windows RT could be an antidote to bloatware, this advantage comes at the cost of being able to install any type of desktop software at all. Windows RT has also seemingly failed — while a variety of manufacturers came out with their own Windows RT devices when Windows 8 was first released, they’ve all since been withdrawn from the market. Manufacturers who created Windows RT devices have criticized it in the media and stated they have no plans to produce any future Windows RT devices. The only Windows RT devices still on the market are Microsoft’s Surface (originally named Surface RT) and Surface 2. Nokia is also coming out with their own Windows RT tablet, but they’re in the process of being purchased by Microsoft. In other words, Windows RT just isn’t a factor when it comes to bloatware — you wouldn’t get a Windows RT device unless you purchased a Surface, but those wouldn’t come with bloatware anyway. Removing Bloatware or Reinstalling Windows 8.1 While bloatware is still a problem on new Windows systems and the Refresh option probably won’t help you, you can still eliminate bloatware in the traditional way. Bloatware can be uninstalled from the Windows Control Panel or with a dedicated removal tool like PC Decrapifier, which tries to automatically uninstall the junk for you. You can also do what Windows geeks have always tended to do with new computers — reinstall Windows 8 or 8.1 from scratch with installation media from Microsoft. You’ll get a clean Windows system and you can install only the hardware drivers and other software you need. Unfortunately, bloatware is still a big problem for Windows PCs. Windows 8 tries to do some things to address bloatware, but it ultimately comes up short. Most Windows PCs sold in most stores to most people will still have the typical bloatware slowing down the boot process, wasting memory, and adding clutter. Image Credit: LG on Flickr, Intel Free Press on Flickr, Wilson Hui on Flickr, Intel Free Press on Flickr, Vernon Chan on Flickr     

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• 6 Reasons Why You Can’t Move Your Cell Phone To Any Carrier You Want

  - by Chris Hoffman

  You can buy a laptop or Wi-Fi tablet and use it on Wi-Fi anywhere in the world, so why are cell phones and devices with mobile data not portable between different cellular networks in the same country? Unlike with Wi-Fi, there are many different competing cellular network standards — both around the world and within countries. Cellular carriers also like locking you to their specific network and making it difficult to move. That’s what contracts are for. Phone Locking Many phones are sold locked to a specific network. When you buy a phone from a cellular carrier, they often lock that phone to their network so you can’t take it to a competitor’s network. That’s why you’ll often need to unlock a phone before you can move it to a different cellular provider or take it to a different country and use it on a local provider instead of roaming. Cellular carriers will generally unlock your phone for you as long as you’re no longer in a contract with them. However, unlocking a cell phone you’ve paid for without your carrier’s permission is currently a crime in the USA. GSM vs. CDMA Some cellular networks use the GSM (Global System for Mobile Communications) standard, while some use CDMA (Code-division multiple access). Worldwide, most cellular networks use GSM. In the USA, both GSM and CDMA are popular. Verizon, Sprint, and other carriers that use their networks use CDMA. AT&T, T-Mobile, and other carriers that use their networks are use GSM. These are two competing standards and are not interoperable. This means you can’t simply take a phone from Verizon to T-Mobile, or from AT&T to Sprint. These carriers have incompatible phones. CDMA Restrictions CDMA is more restricted than GSM. GSM phones have SIM cards. Simply open the phone, pop out the SIM card, and pop in a new SIM card to switch carriers. (In reality, it’s more complicated thanks to phone locking and other factors here.) CDMA phones don’t have removable modules like this. All CDMA phones ship locked to a specific network and you’d have to get both your old carrier and your new carrier to cooperate to switch phones between them. In reality, many people just consider CDMA phones eternally locked to a specific carrier. Frequencies Different cellular networks throughout the USA and the rest of the world use different frequencies. These radio frequencies have to be supported by your phone’s hardware or your phone simply can’t work on a network using those frequencies. Many GSM phones support three or four bands of frequencies — 900/1800/1900 MHz, 850/1800/1900 MHz, or 850/900/1800/1900 MHz. These are sometimes called “world phones” because they allow easier roaming. This allows the manufacturer to produce a phone that will support all GSM networks in the world and allows their customers to travel with those phones. If your phone doesn’t support the appropriate frequencies, it won’t work on certain networks. LTE Bands When it comes to newer, faster LTE networks, different frequencies are still a concern. LTE frequencies are generally known as “LTE bands.” To use a smartphone on a certain LTE network, that smartphone will have to support that LTE network’s frequency. Different models of phones are often created to work on different LTE networks around the world. However, phones are generally supporting more and more LTE networks and becoming more and more interoperable over time. SIM Card Sizes The SIM cards used in GSM phones come in different sizes. Newer phones use smaller SIM cards to save space and be more compact. This isn’t a big obstacle, as the different sizes of SIM cards — full-size SIM, mini-SIM, micro-SIM, and nano-SIM are actually compatible. The only difference between them is the size of the plastic card surrounding the SIM’s chip. The actual chip is the same size between all the SIM cards. This means you can take an old SIM card and cut the plastic off until it becomes a smaller-size SIM card that fits in a modern phone. Or, you can take a smaller-size SIM card and insert it into a tray so that it becomes a larger-size SIM card that fits in an older phone. Be aware that it’s very possible to damage your SIM card and make it not work properly by cutting it to the wrong dimensions. Your cellular carrier will often be able to cut your SIM card for you or give you a new one if you want to use an old SIM card in a new phone. Hopefully they won’t overcharge you for this service, too. Be sure to check what types of networks, frequencies, and LTE bands your phone supports before trying to move it between networks. You may have to buy a new phone when moving between certain cellular carriers. Image Credit: Morgan on Flickr, 22n on Flickr

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• How to Sync Any Browser’s Bookmarks With Your iPad or iPhone

  - by Chris Hoffman

  Apple makes it easy to synchronize bookmarks between the Safari browser on a Mac and the Safari browser on iOS, but you don’t have to use Safari — or a Mac — to sync your bookmarks back and forth. You can do this with any browser. Whether you’re using Chrome, Firefox, or even Internet Explorer, there’s a way to sync your browser bookmarks so you can access your same bookmarks on your iPad. Safari on a Mac Apple’s iCloud service is the officially supported way to sync data with your iPad or iPhone. It’s included on Macs, but Apple also offers similar iCloud bookmark syncing features for Windows. On a Mac, this should be enabled by default. To check whether it’s enabled, you can launch the System Preferences panel on your Mac, open the iCloud preferences panel, and ensure the Safari option is checked. If you’re using Safari on Windows — well, you shouldn’t be. Apple is no longer updating Safari for Windows. iCloud allows you to synchronize bookmarks between other browsers on your Windows system and Safari on your iOS device, so Safari isn’t necessary. Internet Explorer, Firefox, or Chrome via iCloud To get started, download Apple’s iCloud Control Panel application for Windows and install it. Launch the iCloud Control Panel and log in with the same iCloud account (Apple ID) you use on your iPad or iPhone. You’ll be able to enable Bookmark syncing with Internet Explorer, Firefox, or Chrome. Click the Options button to select the browser you want to synchronize bookmarks with. (Note that bookmarks are called “favorites” in Internet Explorer.) You’ll be able to access your synced bookmarks in the Safari browser on your iPad or iPhone, and they’ll sync back and forth automatically over the Internet. Google Chrome Sync Google Chrome also has its own built-in sync feature and Google provides an official Chrome app for iPad and iPhone. If you’re a Chrome user, you can set up Chrome Sync on your desktop version of Chrome — you should already have this enabled if you have logged into your Chrome browser. You can check if this Chrome Sync is enabled by opening Chrome’s settings screen and seeing whether you’re signed in. Click the Advanced sync settings button and ensure bookmark syncing is enabled. Once you have Chrome Sync set up, you can install the Chrome app from the App Store and sign in with the same Google account. Your bookmarks, as well as other data like your open browser tabs, will automatically sync. This can be a better solution because the Chrome browser is available for so many platforms and you gain the ability to synchronize other browser data, such as your open browser tabs, between your devices. Unfortunately, the Chrome browser is slower than Apple’s own Safari browser on iPad and iPhone because of the way Apple limits third-party browsers, so using it involves a trade-off. Manual Bookmark Sync in iTunes iTunes also allows you to sync bookmarks between your computer and your iPad or iPhone. It does this the old-fashioned way, by initiating a manual sync when your device is plugged in via USB. To access this option, connect your device to your computer, select the device in iTunes, and click the Info tab. This is the more outdated way of synchronizing your bookmarks. This feature may be useful if you want to create a one-time copy of your bookmarks from your PC, but it’s nowhere near ideal for regular syncing. You don’t have to use this feature, just as you really don’t have to use iTunes anymore. In fact, this option is unavailable if you’ve set up iCloud syncing in iTunes. After you set up bookmark syncing via iCloud or Chrome Sync, bookmarks will sync immediately after you save, remove, or edit them.     

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• Aero Isn’t Gone in Windows 8: 6 Aero Features You Can Still Use

  - by Chris Hoffman

  Many people think Aero is completely gone in Windows 8, but this isn’t true. Microsoft hasn’t helped matters by saying they’ve “moved beyond Aero” in several blog posts. However, hardware acceleration and most Aero features are still present. Aero is more than Glass. What’s actually gone is the Aero branding and the Aero Glass theme with transparent, blurred window borders. The Flip 3D feature, which wasn’t used by many Windows users, has also been removed. How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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• HTG Explains: What You Can (and Can’t) Do on the Desktop in Windows RT

  - by Chris Hoffman

  Windows RT and Windows 8 aren’t the same thing. While Windows RT has a desktop that looks just like Windows 8’s, Windows RT’s desktop is very limited. The difference doesn’t just matter to geeks; it matters to all Windows users. We’ve explained the difference between Windows RT and Windows 8 before. Unlike Windows RT, Windows 8 includes a fully functional desktop (although there’s no Start menu by default.) 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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• 6 Tips and Tricks for Microsoft’s New Outlook.com

  - by Chris Hoffman

  Microsoft’s new Outlook.com is the successor to Hotmail – all Hotmail users will eventually be migrated to Outlook.com. Outlook.com is a modern webmail system that offers some useful features, including some not found in Gmail. If you have a @hotmail.com address, don’t worry – you’ll be able to use Outlook.com with @hotmail.com addresses, too. To get started with Outlook.com or create an @outlook.com email address, head over to Outlook.com. HTG Explains: Is UPnP a Security Risk? How to Monitor and Control Your Children’s Computer Usage on Windows 8 What Happened to Solitaire and Minesweeper in Windows 8?

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• The Difference Between .com, .net, .org and Why We’re About To See Many More Top-Level Domains

  - by Chris Hoffman

  .com, .net, .org and other website suffixes are known as “top-level domains” (TLDs). While we normally see only a few of these, there are hundreds of them – and there may be thousands more soon. Top-level domains are managed by the Internet Assigned Numbers Authority (IANA), which is run by the Internet Corporation for Assigned Names and Numbers (ICANN). HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Here’s 6 Great Tricks for Windows 8 that You Probably Don’t Know

  - by Chris Hoffman

  We’ve covered a lot of tips, tricks, and tweaks for Windows 8, but there are still a few more. From bypassing the lock screen to instantly taking and saving screenshots, here are a few more hidden options and keyboard shortcuts. Whether you love Windows 8, hate it, or just wish Metro would go away, these options will help you make Windows 8 work the way you want it to. How to Own Your Own Website (Even If You Can’t Build One) Pt 2 How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows?

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• How To Disable the Amazon Search Ads in Ubuntu’s Unity Dash

  - by Chris Hoffman

  Upgrade to Ubuntu 12.10 (Quantal Quetzal) and you’ll run into a surprise – Ubuntu now shows you advertisements for Amazon products when you search in your dash. There’s also an Amazon shortcut pinned to Unity’s launcher. There are several ways to disable these ads, and they aren’t immediately obvious. However, you can easily disable the Amazon search results if you don’t want to see them, or if you’re concerned about the privacy implications. What To Do If You Get a Virus on Your Computer Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked HTG Explains: What is the Windows Page File and Should You Disable It?

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• HTG Explains: Why You Shouldn’t Log Into Your Linux System As Root

  - by Chris Hoffman

  On Linux, the Root user is equivalent to the Administrator user on Windows. However, while Windows has long had a culture of average users logging in as Administrator, you shouldn’t log in as root on Linux. Microsoft tried to improve Windows security practices with UAC – you shouldn’t log in as root on Linux for the same reason you shouldn’t disable UAC on Windows. How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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• Not All “Viruses” Are Viruses: 10 Malware Terms Explained

  - by Chris Hoffman

  Most people seem to call every type of malware a “virus”, but that isn’t technically accurate. You’ve probably heard of many more terms beyond virus: malware, worm, Trojan, rootkit, keylogger, spyware, and more. But what do all these terms mean? These terms aren’t just used by geeks. They make their way into even mainstream news stories about the latest web security problems and tech scares. Understanding them will help you understand the dangers your\ hear about. Malware The word “malware” is short for “malicious software.” Many people use the word “virus” to indicate any type of harmful software, but a virus is actually just a specific type of malware. The word “malware” encompasses all harmful software, including all the ones listed below. Virus Let’s start with viruses. A virus is a type of malware that copies itself by infecting other files,  just as viruses in the real world infect biological cells and use those biological cells to reproduce copies of themselves. A virus can do many different things — watch in the background and steal your passwords, display advertisements, or just crash your computer — but the key thing that makes it a virus is how it spreads. When you run a virus, it will infect programs on your computer. When you run the program on another computer, the virus will infect programs on that computer, and so on. For example, a virus might infect program files on a USB stick. When the programs on that USB stick are run on another computer, the virus runs on the other computer and infects more program files. The virus will continue to spread in this way. Worm A worm is similar to a virus, but it spreads a different way. Rather than infecting files and relying on human activity to move those files around and run them on different systems, a worm spreads over computer networks on its own accord. For example, the Blaster and Sasser worms spread very quickly in the days of Windows XP because Windows XP did not come properly secured and exposed system services to the Internet. The worm accessed these system services over the Internet, exploited a vulnerability, and infected the computer. The worm then used the new infected computer to continue replicating itself. Such worms are less common now that Windows is properly firewalled by default, but worms can also spread in other ways — for example, by mass-emailing themselves to every email address in an effected user’s address book. Like a virus, a worm can do any number of other harmful things once it infects a computer. The key thing that makes it a worm is simply how it spreads copies of itself. Trojan (or Trojan Horse) A Trojan horse, or Trojan, is a type of malware that disguises itself as a legitimate file. When you download and run the program, the Trojan horse will run in the background, allowing third-parties to access your computer. Trojans can do this for any number of reasons — to monitor activity on your computer, to join your computer to a botnet. Trojans may also be used to open the floodgates and download many other types of malware onto your computer. The key thing that makes this type of malware a Trojan is how it arrives. It pretends to be a useful program and, when run, it hides in the background and gives malicious people access to your computer. It isn’t obsessed with copying itself into other files or spreading over the network, as viruses and worms are. For example, a piece of pirated software on an unscrupulous website may actually contain a Trojan. Spyware Spyware is a type of malicious software that spies on you without your knowledge. It collects a variety of different types of data, depending on the piece of spyware. Different types of malware can function as spyware — there may be malicious spyware included in Trojans that spies on your keystrokes to steal financial data, for example. More “legitimate” spyware may be bundled along with free software and simply monitor your web browsing habits, uploading this data to advertising servers so the software’s creator can make money from selling their knowledge of your activities. Adware Adware often comes along with spyware. It’s any type of software that displays advertising on your computer. Programs that display advertisements inside the program itself aren’t generally classified as malware. The kind of “adware” that’s particularly malicious is the kind that abuses its access to your system to display ads when it shouldn’t. For example, a piece of harmful adware may cause pop-up advertisements to appear on your computer when you’re not doing anything else. Or, adware may inject additional advertising into other web pages as you browse the web. Adware is often combined with spyware — a piece of malware may monitor your browsing habits and use them to serve you more targeted ads. Adware is more “socially acceptable” than other types of malware on Windows and you may see adware bundled with legitimate programs. For example, some people consider the Ask Toolbar included with Oracle’s Java software adware. Keylogger A keylogger is a type of malware that runs in the background, recording every key stroke you make. These keystrokes can include usernames, passwords, credit card numbers, and other sensitive data. The keylogger then, most likely, uploads these keystrokes to a malicious server, where it can be analyzed and people can pick out the useful passwords and credit card numbers. Other types of malware can act as keyloggers. A virus, worm, or Trojan may function as a keylogger, for example. Keyloggers may also be installed for monitoring purposes by businesses or even jealous spouses. Botnet, Bot A botnet is a large network of computers that are under the botnet creator’s control. Each computer functions as a “bot” because it’s infected with a specific piece of malware. Once the bot software infects the computer, ir will connect to some sort of control server and wait for instructions from the botnet’s creator. For example, a botnet may be used to initiate a DDoS (distributed denial of service) attack. Every computer in the botnet will be told to bombard a specific website or server with requests at once, and such millions or requests can cause a server to become unresponsive or crash. Botnet creators may sell access to their botnets, allowing other malicious individuals to use large botnets to do their dirty work. Rootkit A rootkit is a type of malware designed to burrow deep into your computer, avoiding detection by security programs and users. For example, a rootkit might load before most of Windows, burying itself deep into the system and modifying system functions so that security programs can’t detect it. A rootkit might hide itself completely, preventing itself from showing up in the Windows task manager. The key thing that makes a type of malware a rootkit is that it’s stealthy and focused on hiding itself once it arrives. Ransomware Ransomware is a fairly new type of malware. It holds your computer or files hostage and demands a ransom payment. Some ransomware may simply pop up a box asking for money before you can continue using your computer. Such prompts are easily defeated with antivirus software. More harmful malware like CryptoLocker literally encrypts your files and demands a payment before you can access them. Such types of malware are dangerous, especially if you don’t have backups. Most malware these days is produced for profit, and ransomware is a good example of that. Ransomware doesn’t want to crash your computer and delete your files just to cause you trouble. It wants to take something hostage and get a quick payment from you. So why is it called “antivirus software,” anyway? Well, most people continue to consider the word “virus” synonymous with malware as a whole. Antivirus software doesn’t just protect against viruses, but against all types of malware. It may be more accurately referred to as “antimalware” or “security” software. Image Credit: Marcelo Alves on Flickr, Tama Leaver on Flickr, Szilard Mihaly on Flickr     

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• Why Most Web Services Don’t Use End-to-End Encryption

  - by Chris Hoffman

  Recent revelations about government surveillance have raised the question: why don’t cloud services encrypt your data? Well, they generally do encrypt your data, but they have the key so they can decrypt it any time they like. The real question is: Why don’t web services encrypt and decrypt your data locally, so that it’s stored in an encrypted form no one can snoop on? LastPass does this with your password database, after all.    

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• How to Use Firefox’s Web Developer Tools to View Website Structures in 3D

  - by Chris Hoffman

  Firefox 11 added two new web developer tools to Firefox’s already impressive arsenal. The Tilt feature visualizes website structures in 3D, while the Style Editor can edit CSS stylesheets on the fly. The 3D feature, known as Tilt, is a way of visualizing a website’s DOM. It integrates with the existing Document Inspector and uses WebGL to display rich 3D graphics in your browser. Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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• HTG Explains: What’s the Difference Between Ubuntu & Linux Mint?

  - by Chris Hoffman

  Ubuntu and Linux Mint are two of the most popular desktop Linux distributions at the moment. If you’re looking to take the dive into Linux – or you’ve already used Ubuntu or Mint – you wonder how they’re different. Linux Mint and Ubuntu are closely related — Mint is based on Ubuntu. Although they were very similar at first, Ubuntu and Linux Mint have become increasingly different Linux distributions with different philosophies over time. How To Customize Your Wallpaper with Google Image Searches, RSS Feeds, and More 47 Keyboard Shortcuts That Work in All Web Browsers How To Hide Passwords in an Encrypted Drive Even the FBI Can’t Get Into

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• Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

  - by Chris Hoffman

  Several times a year, Google releases a new version of Android with new features and performance improvements. Unfortunately, most Android devices in the wild will never get the update. New Android users are often disappointed to discover that their shiny new smartphone won’t get any updates – or worse, that it was running old software from the moment they bought it. Image Credit: Johan Larsson on Flickr Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary

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• 10 Great Free Icon Packs To Theme Your Android Phone

  - by Chris Hoffman

  Android allows you to customize your home screen, adding widgets, arranging shortcuts and folders, choosing a background, and even replacing the included launcher entirely. You can install icon packs to theme your app icons, too. Third-party launchers use standard app icons by default, but they don’t have to. You can install icon packs that third-party launchers will use in place of standard app icons. How to Use Icon Packs To use icon packs, you’ll need to use a third-party launcher that supports them, such as Nova, Apex, ADW, Go Launcher, Holo Launcher, or Action Launcher Pro. Once you’re using a third-party launcher, you can install an icon pack and go into your launcher’s settings. You’ll find an option that allows you to choose between the icon packs you’ve installed. Many of these icon packs also include wallpapers, which you can set in the normal way. MIUI 5 Icons This icon pack offers over 1900 free icons that are similar to the icons used by the MIUi ROM developed by China’s Xiaomi Tech. The large list of icons is a big plus — this pack will give the majority of your app icons a very slick, consistent look. DCikonZ Theme DCikonZ is a free icon theme that includes a whopping 4000+ icons with a consistent look. This icon theme stands out not just because it’s huge, but also for offering for going in its own direction and avoiding the super-simple, flat look many icon packs use. Holo Icons Holo Icons replaces many app icons with simple, consistent-looking that match Google’s Holo style. If you’re a fan of Android’s Holo look, give it a try. It even tweaks many of the icons from Google’s own apps to make them look more consistent. Square Icon Pack Square Icon Pack turns your icons into simple squares. Even Google Chrome becomes an orb instead of a square. This makes every icon a consistent size and offers a unique look. The icons here almost look a bit like the small-size tiles available on Windows Phone and Windows 8.1. The free version doesn’t offer as many icons as the paid version, but it does offer icons for many popular apps. Rounded Want rounded icons instead? Try the Rounded icon theme, which offers simple rounded icons. The developer says they’re inspired by the consistently round icons used on Mozilla’s Firefox OS. Crumbled Icon Pack Crumbled Icon Pack applies an effect that makes icons look as if they’r crumbling. Rather than theming individual icons, Crumbled Icon Pack adds an effect to every app icon on your device. This means that all your app icons will be themed and consistent. Dainty Icon Pack Is your Android home screen too colorful? Dainty Icon Pack offers simple, gray-on-white icons for over 1200 apps. It’d be ideal over a simple background. The contrast may be a bit low here with the gray-on-white, but it’s otherwise very slick. Simplex Icons Simplex Icons offers more contrast, with black-on-gray icons. This icon pack could simplify busy home screens, allowing photographic wallpapers to come through. Min Icon Set Min attempts to go as minimal as possible, offering simple white icons for over 570 apps. It would be ideal over a simple wallpaper with app names hidden in your launcher, offering a calming, minimal home screen. For apps it doesn’t recognize, it will enclose part of the app’s icon in a white circle. Elegance Elegance goes in another direction entirely, offering icons that incorporate more details and gradients rather than going for minimalism. Its over 1200 icons offer another good option for people who aren’t into the minimal, flat look. Icon pack designers generally have to create and include their own icons to replace icons associated with specific apps, so you’ll probably find a few of your app icons aren’t replaced with most of these themes. Of course, a standard Android phone without an icon pack doesn’t have consistent icons, either. Even if all the icons in your app drawer aren’t themed, the few app icons you have on your home screen will be if you use widely used apps.     

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• What to Do When Windows Won’t Boot

  - by Chris Hoffman

  You turn on your computer one day and Windows refuses to boot — what do you do? “Windows won’t boot” is a common symptom with a variety of causes, so you’ll need to perform some troubleshooting. Modern versions of Windows are better at recovering from this sort of thing. Where Windows XP might have stopped in its tracks when faced with this problem, modern versions of Windows will try to automatically run Startup Repair. First Things First Be sure to think about changes you’ve made recently — did you recently install a new hardware driver, connect a new hardware component to your computer, or open your computer’s case and do something? It’s possible the hardware driver is buggy, the new hardware is incompatible, or that you accidentally unplugged something while working inside your computer. The Computer Won’t Power On At All If your computer won’t power on at all, ensure it’s plugged into a power outlet and that the power connector isn’t loose. If it’s a desktop PC, ensure the power switch on the back of its case — on the power supply — is set to the On position. If it still won’t power on at all, it’s possible you disconnected a power cable inside its case. If you haven’t been messing around inside the case, it’s possible the power supply is dead. In this case, you’ll have to get your computer’s hardware fixed or get a new computer. Be sure to check your computer monitor — if your computer seems to power on but your screen stays black, ensure your monitor is powered on and that the cable connecting it to your computer’s case is plugged in securely at both ends. The Computer Powers On And Says No Bootable Device If your computer is powering on but you get a black screen that says something like “no bootable device” or another sort of “disk error” message, your computer can’t seem to boot from the hard drive that Windows was installed on. Enter your computer’s BIOS or UEFI firmware setup screen and check its boot order setting, ensuring that it’s set to boot from its hard drive. If the hard drive doesn’t appear in the list at all, it’s possible your hard drive has failed and can no longer be booted from. In this case, you may want to insert Windows installation or recovery media and run the Startup Repair operation. This will attempt to make Windows bootable again. For example, if something overwrote your Windows drive’s boot sector, this will repair the boot sector. If the recovery environment won’t load or doesn’t see your hard drive, you likely have a hardware problem. Be sure to check your BIOS or UEFI’s boot order first if the recovery environment won’t load. You can also attempt to manually fix Windows boot loader problems using the fixmbr and fixboot commands. Modern versions of Windows should be able to fix this problem for you with the Startup Repair wizard, so you shouldn’t actually have to run these commands yourself. Windows Freezes or Crashes During Boot If Windows seems to start booting but fails partway through, you may be facing either a software or hardware problem. If it’s a software problem, you may be able to fix it by performing a Startup Repair operation. If you can’t do this from the boot menu, insert a Windows installation disc or recovery disk and use the startup repair tool from there. If this doesn’t help at all, you may want to reinstall Windows or perform a Refresh or Reset on Windows 8. If the computer encounters errors while attempting to perform startup repair or reinstall Windows, or the reinstall process works properly and you encounter the same errors afterwards, you likely have a hardware problem. Windows Starts and Blue Screens or Freezes If Windows crashes or blue-screens on you every time it boots, you may be facing a hardware or software problem. For example, malware or a buggy driver may be loading at boot and causing the crash, or your computer’s hardware may be malfunctioning. To test this, boot your Windows computer in safe mode. In safe mode, Windows won’t load typical hardware drivers or any software that starts automatically at startup. If the computer is stable in safe mode, try uninstalling any recently installed hardware drivers, performing a system restore, and scanning for malware. If you’re lucky, one of these steps may fix your software problem and allow you to boot Windows normally. If your problem isn’t fixed, try reinstalling Windows or performing a Refresh or Reset on Windows 8. This will reset your computer back to its clean, factory-default state. If you’re still experiencing crashes, your computer likely has a hardware problem. Recover Files When Windows Won’t Boot If you have important files that will be lost and want to back them up before reinstalling Windows, you can use a Windows installer disc or Linux live media to recover the files. These run entirely from a CD, DVD, or USB drive and allow you to copy your files to another external media, such as another USB stick or an external hard drive. If you’re incapable of booting a Windows installer disc or Linux live CD, you may need to go into your BIOS or UEFI and change the boot order setting. If even this doesn’t work — or if you can boot from the devices and your computer freezes or you can’t access your hard drive — you likely have a hardware problem. You can try pulling the computer’s hard drive, inserting it into another computer, and recovering your files that way. Following these steps should fix the vast majority of Windows boot issues — at least the ones that are actually fixable. The dark cloud that always hangs over such issues is the possibility that the hard drive or another component in the computer may be failing. Image Credit: Karl-Ludwig G. Poggemann on Flickr, Tzuhsun Hsu on Flickr     

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• How to Configure Ubuntu’s Built-In Firewall

  - by Chris Hoffman

  Ubuntu includes its own firewall, known as ufw – short for “uncomplicated firewall.” Ufw is an easier-to-use frontend for the standard Linux iptables commands. You can even control ufw from a graphical interface. Ubuntu’s firewall is designed as an easy way to perform basic firewall tasks without learning iptables. It doesn’t offer all the power of the standard iptables commands, but it’s less complex. HTG Explains: Why Linux Doesn’t Need Defragmenting How to Convert News Feeds to Ebooks with Calibre How To Customize Your Wallpaper with Google Image Searches, RSS Feeds, and More

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• HTG Explains: Why is Printer Ink So Expensive?

  - by Chris Hoffman

  Printer ink is expensive, more expensive per drop than fine champagne or even human blood. If you haven’t gone paperless, you’ll notice that you’re paying a lot for new ink cartridges — more than seems reasonable. Purchasing the cheapest inkjet printer and buying official ink cartridge replacements is the most expensive thing you can do. There are ways to save money on ink if you must continue to print documents. Cheap Printers, Expensive Ink Ink jet printers are often very cheap. That’s because they’re sold at cost, or even at a loss — the manufacturer either makes no profit from the printer itself or loses money. The manufacturer will make most of its money from the printer cartridges you buy later. Even if the company does make a bit of money from each printer sold, it makes a much larger profit margin on ink. Rather than selling you a printer that may be rather expensive, they want to sell you a cheap printer and make money on an ongoing basis by providing expensive printer ink. It’s been compared to the razor model — sell a razor cheaply and mark up the razor blades. Rather than making a one-time profit on the razor, you’ll make continuing profit as the customer keeps buying razor blade replacements — or ink, in this case. Many printer manufacturers go out of their way to make it difficult for you to use unofficial ink cartridges, building microchips into their official ink cartridges. If you use an unofficial cartridge or refill an official cartridge, the printer may refuse to use it. Lexmark once argued in court that unofficial microchips that enable third-party ink cartridges would violate their copyright and Lexmark has argued that creating an unofficial microchip to bypass this restriction on third-party ink would violate Lexmark’s copyright and be illegal under the US DMCA. Luckily, they lost this argument. What Printer Companies Say Printer companies have put forth their own arguments in the past, attempting to justify the high cost of official ink cartridges and microchips that block any competition. In a Computer World story from 2010, HP argued that they spend a billion dollars each year on “ink research and development.” They point out that printer ink “must be formulated to withstand heating to 300 degrees, vaporization, and being squirted at 30 miles per hour, at a rate of 36,000 drops per second, through a nozzle one third the size of a human hair. After all that it must dry almost instantly on the paper.” They also argue that printers have become more efficient and use less ink to print, while third-party cartridges are less reliable. Companies that use microchips in their ink cartridges argue that only the microchip has the ability to enforce an expiration date, preventing consumers from using old ink cartridges. There’s something to all these arguments, sure — but they don’t seem to justify the sky-high cost of printer ink or the restriction on using third-party or refilled cartridges. Saving Money on Printing Ultimately, the price of something is what people are willing to pay and printer companies have found that most consumers are willing to pay this much for ink cartridge replacements. Try not to fall for it: Don’t buy the cheapest inkjet printer. Consider your needs when buying a printer and do some research. You’ll save more money in the long run. Consider these basic tips to save money on printing: Buy Refilled Cartridges: Refilled cartridges from third parties are generally much cheaper. Printer companies warn us away from these, but they often work very well. Refill Your Own Cartridges: You can get do-it-yourself kits for refilling your own printer ink cartridges, but this can be messy. Your printer may refuse to accept a refilled cartridge if the cartridge contains a microchip. Switch to a Laser Printer: Laser printers use toner, not ink cartridges. If you print a lot of black and white documents, a laser printer can be cheaper. Buy XL Cartridges: If you are buying official printer ink cartridges, spend more money each time. The cheapest ink cartridges won’t contain much ink at all, while larger “XL” ink cartridges will contain much more ink for only a bit more money. It’s often cheaper to buy in bulk. Avoid Printers With Tri-Color Ink Cartridges: If you’re printing color documents, you’ll want to get a printer that uses separate ink cartridges for all its colors. For example, let’s say your printer has a “Color” cartridge that contains blue, green, and red ink. If you print a lot of blue documents and use up all your blue ink, the Color cartridge will refuse to function — now all you can do is throw away your cartridge and buy a new one, even if the green and red ink chambers are full. If you had a printer with separate color cartridges, you’d just have to replace the blue cartridge. If you’ll be buying official ink cartridges, be sure to compare the cost of cartridges when buying a printer. The cheapest printer may be more expensive in the long run. Of course, you’ll save the most money if you stop printing entirely and go paperless, keeping digital copies of your documents instead of paper ones. Image Credit: Cliva Darra on Flickr     

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• The Beginner’s Guide To Tabbed Browsing

  - by Chris Hoffman

  Tabs allow you to open multiple web pages in a single browser window without cluttering your desktop. Mastering tabbed browsing can speed up your browsing experience and make multiple web pages easier to manage. Tabbed browsing was once the domain of geeks using alternative browsers, but every popular browser now supports tabbed browsing – even mobile browsers on smartphones and tablets. This article is intended for beginners. If you know someone that doesn’t fully understand tabbed browsing and how awesome it is, feel free to send it to them! How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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• Beginner Geek: How To Change the Boot Order in Your Computer’s BIOS

  - by Chris Hoffman

  The boot order in your computer’s BIOS controls which device it loads the operating system from. Modify your boot order to force your computer to boot from a USB drive, CD or DVD drive, or another hard drive. You may need to change this setting when booting from another device, whether you’re running an operating system from a live USB drive or installing a new operating system from a disc. Note: This process will look different on each computer. The instructions here will guide you through the process, but the screenshots won’t look exactly the same. How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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• 7 Ways Modern Windows 8 Apps Are Different From Windows Desktop Apps

  - by Chris Hoffman

  Windows 8 apps – originally known as Metro-style apps and now known as Windows 8 style, Modern UI style, or Windows Store style apps, depending on which Microsoft employee you ask — are very different from traditional desktop apps. The Modern interface isn’t just a fresh coat of paint. The new Windows Runtime, or WinRT, application architecture (not to be confused with Windows RT) is very different from the Windows desktop we’re used to. How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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