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  • How to start dovecot?

    - by chudapati09
    I'm building a web server to host multiple websites. I got everything working except the mail server. I'm using linode to host my vps and I've been following their tutorials. FYI, I'm using Ubuntu 11.10. Here is the link I've been following, http://library.linode.com/email/postfix/dovecot-mysql-ubuntu-10.04-lucid. I got up to the part where it tells me to restart dovecot, so I tried "service dovecot restart". But then I get this "restart: Unknown instance:". I'm logged in as root, so I'm not using sudo. Since that didn't work I tried "/etc/init.d/dovecot restart" and I get "dovecot start/running, process 4760". So I try "/etc/init.d/dovecot status" and I get "dovecot stop/waiting". So I tried "service dovecot start" and I get "dovecot start/running, process 4781". So I tried to get the status, so I tired "service dovecot status" and got "dovecot stop/waiting" Then I tired "/etc/init.d/dovecot start" and I get "dovecot start/running, process 4794". So I tired to get the status, so I tired "/etc/init.d/dovecot status" and got "dovecot stop/waiting" Just for kicks and giggles I tired to kill the process, I used the PID that I got when I did "service dovecot start", this was the command "kill -9 4444" and I get this "bash: kill: (4805) - No such process" Am I doing something wrong? --EDIT 1-- The following are logs that were found in /var/log/syslog that involved dovecot dovecot: master: Dovecot v2.0.13 starting up (core dumps disabled) dovecot: ssl-params: Generating SSL parameters dovecot: ssl-params: SSL parameters regeneration completed dovecot: master: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: config: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) kernel: init: dovecot main process (10276) terminated with status 89 kernel: init: dovecot main process (10289) terminated with status 89 kernel: init: dovecot main process (10452) terminated with status 89 kernel: init: dovecot main process (2275) terminated with status 89 kernel: init: dovecot main process (3028) terminated with status 89 kernel: init: dovecot main process (3216) terminated with status 89 kernel: init: dovecot main process (3230) terminated with status 89 kernel: init: dovecot main process (3254) terminated with status 89 kernel: init: dovecot main process (3813) terminated with status 89 kernel: init: dovecot main process (3845) terminated with status 89 kernel: init: dovecot main process (4664) terminated with status 89 kernel: init: dovecot main process (4760) terminated with status 89 kernel: init: dovecot main process (4781) terminated with status 89 kernel: init: dovecot main process (4794) terminated with status 89 kernel: init: dovecot main process (4805) terminated with status 89 --Edit 2 (/etc/dovecot/dovecot.conf)-- The following is the dovecot.conf file protocols = imap imaps pop3 pop3s log_timestamp = "%Y-%m-%d %H:%M:%S " mail_location = maildir:/home/vmail/%d/%n/Maildir ssl_cert_file = /etc/ssl/certs/dovecot.pem ssl_key_file = /etc/ssl/private/dovecot.pem namespace private { separator = . prefix = INBOX. inbox = yes } protocol lda { log_path = /home/vmail/dovecot-deliver.log auth_socket_path = /var/run/dovecot/auth-master postmaster_address = postmaster@[mydomainname.com] mail_plugins = sieve global_script_path = /home/vmail/globalsieverc } protocol pop3 { pop3_uidl_format = %08Xu%08Xv } auth default { user = root passdb sql { args = /etc/dovecot/dovecot-sql.conf } userdb static { args = uid=5000 gid=5000 home=/home/vmail/%d/%n allow_all_users=yes } socket listen { master { path = /var/run/dovecot/auth-master mode = 0600 user = vmail } client { path = /var/spool/postfix/private/auth mode = 0660 user = postfix group = postfix } } } -- Edit 3 (/var/log/mail.log) -- The following is what is in /var/log/mail.log dovecot: master: Dovecot v2.0.13 starting up (core dumps disabled) dovecot: ssl-params: Generating SSL parameters postfix/master[9917]: daemon started -- version 2.8.5, configuration /etc/postfix dovecot: ssl-params: SSL parameters regeneration completed postfix/master[9917]: terminating on signal 15 postfix/master[10196]: daemon started -- version 2.8.5, configuration /etc/postfix dovecot: master: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: config: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) postfix/master[2435]: daemon started -- version 2.8.5, configuration /etc/postfix postfix/master[2435]: terminating on signal 15 postfix/master[2965]: daemon started -- version 2.8.5, configuration /etc/postfix

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  • Courier Maildrop error user unknown. Command output: Invalid user specified

    - by cad
    Hello I have a problem with maildrop. I have read dozens of webs/howto/emails but couldnt solve it. My objective is moving automatically spam messages to a spam folder. My email server is working perfectly. It marks spam in subject and headers using spamassasin. My box has: Ubuntu 9.04 Web: Apache2 + Php5 + MySQL MTA: Postfix 2.5.5 + SpamAssasin + virtual users using mysql IMAP: Courier 0.61.2 + Courier AuthLib WebMail: SquirrelMail I have read that I could use Squirrelmail directly (not a good idea), procmail or maildrop. As I already have maildrop in the box (from courier) I have configured the server to use maildrop (added an entry in transport table for a virtual domain). I found this error in email: This is the mail system at host foo.net I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]>: user unknown. Command output: Invalid user specified. Final-Recipient: rfc822; [email protected] Action: failed Status: 5.1.1 Diagnostic-Code: x-unix; Invalid user specified. ---------- Forwarded message ---------- From: test <[email protected]> To: [email protected] Date: Sat, 1 May 2010 19:49:57 +0100 Subject: fail fail An this in the logs May 1 18:50:18 foo.net postfix/smtpd[14638]: connect from mail-bw0-f212.google.com[209.85.218.212] May 1 18:50:19 foo.net postfix/smtpd[14638]: 8A9E9DC23F: client=mail-bw0-f212.google.com[209.85.218.212] May 1 18:50:19 foo.net postfix/cleanup[14643]: 8A9E9DC23F: message-id=<[email protected]> May 1 18:50:19 foo.net postfix/qmgr[14628]: 8A9E9DC23F: from=<[email protected]>, size=1858, nrcpt=1 (queue active) May 1 18:50:23 foo.net postfix/pickup[14627]: 1D4B4DC2AA: uid=5002 from=<[email protected]> May 1 18:50:23 foo.net postfix/cleanup[14643]: 1D4B4DC2AA: message-id=<[email protected]> May 1 18:50:23 foo.net postfix/pipe[14644]: 8A9E9DC23F: to=<[email protected]>, relay=spamassassin, delay=3.8, delays=0.55/0.02/0/3.2, dsn=2.0.0, status=sent (delivered via spamassassin service) May 1 18:50:23 foo.net postfix/qmgr[14628]: 8A9E9DC23F: removed May 1 18:50:23 foo.net postfix/qmgr[14628]: 1D4B4DC2AA: from=<[email protected]>, size=2173, nrcpt=1 (queue active) **May 1 18:50:23 foo.netpostfix/pipe[14648]: 1D4B4DC2AA: to=<[email protected]>, relay=maildrop, delay=0.22, delays=0.06/0.01/0/0.15, dsn=5.1.1, status=bounced (user unknown. Command output: Invalid user specified. )** May 1 18:50:23 foo.net postfix/cleanup[14643]: 4C2BFDC240: message-id=<[email protected]> May 1 18:50:23 foo.net postfix/qmgr[14628]: 4C2BFDC240: from=<>, size=3822, nrcpt=1 (queue active) May 1 18:50:23 foo.net postfix/bounce[14651]: 1D4B4DC2AA: sender non-delivery notification: 4C2BFDC240 May 1 18:50:23 foo.net postfix/qmgr[14628]: 1D4B4DC2AA: removed May 1 18:50:24 foo.net postfix/smtp[14653]: 4C2BFDC240: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[209.85.211.97]:25, delay=0.91, delays=0.02/0.03/0.12/0.74, dsn=2.0.0, status=sent (250 2.0.0 OK 1272739824 37si5422420ywh.59) May 1 18:50:24 foo.net postfix/qmgr[14628]: 4C2BFDC240: removed My config files: http://lar3d.net/main.cf (/etc/postfix) http://lar3d.net/master.c (/etc/postfix) http://lar3d.net/local.cf (/etc/spamassasin) http://lar3d.net/maildroprc (maildroprc) If I change master.cf line (as suggested here) maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/lib/courier/bin/maildrop -d ${recipient} with maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/lib/courier/bin/maildrop -d vmail ${recipient} I get the email in /home/vmail/MailDir instead of the correct dir (/home/vmail/foo.net/info/.SPAM ) After reading a lot I have some guess but not sure. - Maybe I have to install userdb? - Maybe is something related with mysql, but everything is working ok - If I try with procmail I will face same problem... - What are flags DRhu for? Couldnt find doc about them - In some places I found maildrop line with more parameters flags=DRhu user=vmail argv=/usr/lib/courier/bin/maildrop -d $ ${recipient} ${extension} ${recipient} ${user} ${nexthop} ${sender} I am really lost. Dont know how to continue. If you have any idea or need another config file please let me know. Thanks!!!

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  • Troubleshooting High Load on Plesk LAMP Dedicated Server

    - by Callmeed
    I have 2 nearly identical dedicated servers with the same provider. They also run a nearly identical software stack: RedHat 5 64-bit, Plesk, PHP, Apache, & MySQL. We use them for hosting custom sites we build. The problem is, while our 1st server has a load average (in top) of around 0.3, the 2nd server consistently has a load average of around 4.0 or higher. Basic functions in Plesk are delayed and there is a bit of latency when executing shell commands. Anyone have ideas why it would be so high? And why it would differ from our other server so much? Here is my current top output (sorted by %MEM) ... Any help is much appreciated ... top - 21:48:04 up 100 days, 4:28, 1 user, load average: 3.74, 4.20, 4.23 Tasks: 336 total, 1 running, 335 sleeping, 0 stopped, 0 zombie Cpu(s): 0.8%us, 0.4%sy, 0.0%ni, 91.3%id, 7.5%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 12290884k total, 11886452k used, 404432k free, 2920212k buffers Swap: 2096472k total, 244k used, 2096228k free, 6560692k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 22536 apache 15 0 860m 547m 6484 S 0.0 4.6 0:10.96 httpd 26467 apache 15 0 859m 546m 6408 S 0.0 4.5 0:07.67 httpd 3620 apache 15 0 859m 545m 5552 S 0.0 4.5 0:06.15 httpd 1895 apache 15 0 858m 544m 6356 S 0.0 4.5 0:08.25 httpd 16933 apache 15 0 858m 544m 5488 S 0.0 4.5 0:01.57 httpd 6431 apache 15 0 856m 542m 6076 S 10.6 4.5 0:05.32 httpd 14417 apache 15 0 856m 542m 5568 S 0.0 4.5 0:03.88 httpd 15403 apache 15 0 855m 541m 5616 S 0.0 4.5 0:03.73 httpd 19165 apache 15 0 853m 539m 6252 S 0.0 4.5 0:12.40 httpd 15898 apache 15 0 852m 539m 5376 S 0.0 4.5 0:02.68 httpd 14401 apache 15 0 851m 538m 5460 S 0.0 4.5 0:02.97 httpd 15393 apache 15 0 851m 538m 5404 S 0.0 4.5 0:03.12 httpd 15427 apache 15 0 851m 538m 5496 S 0.0 4.5 0:02.44 httpd 14412 apache 15 0 851m 538m 5324 S 0.0 4.5 0:02.15 httpd 18330 apache 15 0 851m 537m 5136 S 0.0 4.5 0:01.30 httpd 18303 apache 15 0 848m 535m 5140 S 0.0 4.5 0:00.47 httpd 21190 apache 15 0 845m 533m 3988 S 0.0 4.4 0:00.33 httpd 15923 root 18 0 822m 521m 9928 S 0.0 4.3 10:04.81 httpd 22021 apache 15 0 828m 520m 4964 S 0.0 4.3 0:00.16 httpd 22146 apache 15 0 823m 515m 3016 S 0.0 4.3 0:00.02 httpd 22345 apache 15 0 822m 514m 2408 S 0.0 4.3 0:00.00 httpd 14721 apache 15 0 733m 510m 488 S 0.0 4.3 0:00.00 httpd 5094 root 15 0 1452m 122m 15m S 1.0 1.0 852:24.24 java 4636 mysql 15 0 532m 57m 6440 S 1.0 0.5 488:05.84 mysqld 4799 popuser 15 0 166m 53m 2368 S 0.0 0.4 0:36.64 spamd 16761 popuser 15 0 159m 46m 2312 S 0.0 0.4 0:00.38 spamd 4797 root 15 0 158m 45m 2448 S 0.0 0.4 0:01.27 spamd 5074 root 34 19 255m 20m 2144 S 0.0 0.2 1:37.53 yum-updatesd 9917 named 15 0 366m 9804 1980 S 0.0 0.1 0:10.26 named 4332 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.06 sw-engine-cgi 4341 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.07 sw-engine-cgi 4350 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.09 sw-engine-cgi 4352 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.11 sw-engine-cgi 4376 ntp 15 0 23388 5020 3896 S 0.0 0.0 0:00.58 ntpd 4331 sw-cp-se 15 0 61336 4572 1480 S 0.0 0.0 5:53.22 sw-cp-serverd 4213 haldaemo 15 0 31252 4460 1684 S 0.0 0.0 0:01.52 hald 4778 postgres 18 0 117m 4164 3484 S 0.0 0.0 0:00.11 postmaster 18555 root 16 0 98.3m 3716 2852 S 0.0 0.0 0:00.01 sshd 4488 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4489 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4492 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4493 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4490 sso 18 0 119m 3040 220 S 0.0 0.0 0:00.00 sw-engine-cgi

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  • Postfix MySql Dovecot - SMTP Authentication Failure

    - by borncamp
    Hello I have a Postfix setup with Dovecot and MySql. The server is running Debian Squeeze. The MySql server is a slave that has data pushed to it from a primary (postfix) mail server(running a different os). The emails are stored on a replicated GlusterFS volume. I am able to check email using thunderbird over IMAP. However, SMTP requests fail. After turning on query logs for the MySql server I have noticed that no query statement is executed to retrieve the user information when an SMTP client tries to authenticate. I'd like to know what I'm doing wrong or what the next troubleshooting steps are. I'm about to pull my hair out. Below is some log and configuration data that I thought would be relevant. You're help is much obliged. The file /var/log/mail.log shows Oct 11 14:54:16 mailbox2 postfix/smtpd[25017]: connect from unknown[192.168.0.44] Oct 11 14:54:19 mailbox2 postfix/smtpd[25017]: warning: unknown[192.168.0.44]: SASL PLAIN authentication failed: Oct 11 14:54:25 mailbox2 postfix/smtpd[25017]: warning: unknown[192.168.0.44]: SASL LOGIN authentication failed: VXNlcm5hbWU6 Oct 11 14:55:48 mailbox2 postfix/smtpd[25017]: warning: unknown[192.168.0.44]: SASL PLAIN authentication failed: VXNlcm5hbWU6 Oct 11 14:55:54 mailbox2 postfix/smtpd[25017]: warning: unknown[192.168.0.44]: SASL LOGIN authentication failed: VXNlcm5hbWU6 Oct 11 14:55:57 mailbox2 postfix/smtpd[25017]: disconnect from unknown[192.168.0.44] This is my dovecot.conf file log_timestamp = "%Y-%m-%d %H:%M:%S " mail_location = maildir:/var/mail/virtual/%d/%n/ auth_mechanisms = plain login disable_plaintext_auth = no namespace { inbox = yes location = prefix = INBOX. separator = . type = private } passdb { args = /etc/dovecot/dovecot-mysql.conf driver = sql } protocols = imap pop3 service auth { unix_listener /var/spool/postfix/private/auth { group = postfix mode = 0660 user = postfix } unix_listener auth-master { mode = 0600 user = postfix } user = root } ssl_cert = </etc/ssl/certs/dovecot.pem ssl_key = </etc/ssl/private/dovecot.pem userdb { args = /etc/dovecot/dovecot-mysql.conf driver = sql } protocol lda { auth_socket_path = /var/run/dovecot/auth-master mail_plugins = sieve postmaster_address = [email protected] } protocol pop3 { pop3_uidl_format = %08Xu%08Xv } Here is my dovecot-mysql.conf file: connect = host=127.0.0.1 dbname=postfix user=postfix password=ffjM2MYAqQtAzRHX driver = mysql default_pass_scheme = MD5-CRYPT password_query = SELECT username AS user,password FROM mailbox WHERE username = '%u' AND active='1' user_query = SELECT CONCAT('/var/mail/virtual/', maildir) AS home, 1001 AS uid, 109 AS gid, CONCAT('*:messages=10000:bytes=',quota) as quota_rule, 'Trash:ignore' AS quota_rule2 FROM mailbox WHERE username = '%u' AND active='1' Here is my output from 'postconf -n': append_dot_mydomain = no biff = no bounce_template_file = /etc/postfix/bounce.cf broken_sasl_auth_clients = yes config_directory = /etc/postfix delay_warning_time = 0h dovecot_destination_recipient_limit = 1 inet_interfaces = all local_recipient_maps = $virtual_mailbox_maps local_transport = virtual mailbox_command = procmail -a "$EXTENSION" mailbox_size_limit = 0 maximal_queue_lifetime = 1d message_size_limit = 25600000 mydestination = mailbox2.cws.net, debian.local.cws.net, localhost.local.cws.net, localhost myhostname = mailbox2.cws.net mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 172.18.0.119 63.164.138.3 myorigin = /etc/mailname proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks $virtual_mailbox_limit_maps readme_directory = no recipient_delimiter = + relay_domains = relayhost = smtp_connect_timeout = 10 smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU) smtpd_client_message_rate_limit = 50 smtpd_client_recipient_rate_limit = 500 smtpd_client_restrictions = permit_sasl_authenticated, permit_mynetworks smtpd_delay_reject = yes smtpd_discard_ehlo_keyword_address_maps = hash:/etc/postfix/discard_ehlo smtpd_helo_required = yes smtpd_helo_restrictions = permit_mynetworks, reject_invalid_helo_hostname, permit smtpd_recipient_restrictions = permit_mynetworks,permit_sasl_authenticated,reject_unauth_destination smtpd_sasl_auth_enable = yes smtpd_sasl_authenticated_header = yes smtpd_sasl_path = private/auth smtpd_sasl_security_options = noanonymous smtpd_sasl_tls_security_options = $smtpd_sasl_security_options smtpd_sasl_type = dovecot smtpd_sender_restrictions = permit_mynetworks, reject_non_fqdn_sender, reject_unknown_sender_domain, permit smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_use_tls = yes transport_maps = hash:/etc/postfix/transport virtual_alias_maps = proxy:mysql:/etc/postfix/sql/mysql_virtual_alias_maps.cf, proxy:mysql:/etc/postfix/sql/mysql_virtual_alias_domain_maps.cf, proxy:mysql:/etc/postfix/sql/mysql_virtual_alias_domain_catchall_maps.cf virtual_gid_maps = static:1001 virtual_mailbox_base = /var/mail/virtual/ virtual_mailbox_domains = proxy:mysql:/etc/postfix/sql/mysql_virtual_domains_maps.cf virtual_mailbox_maps = proxy:mysql:/etc/postfix/sql/mysql_virtual_mailbox_maps.cf, proxy:mysql:/etc/postfix/sql/mysql_virtual_alias_domain_mailbox_maps.cf virtual_transport = dovecot virtual_uid_maps = static:1001

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  • Can't connect to smtp (postfix, dovecot) after making a change and trying to change it back

    - by UberBrainChild
    I am using postfix and dovecot along with zpanel and I tried enabling SSL and then turned it off as I did not have SSL configured yet and I realized it was a bit stupid at the time. I am using CentOS 6.4. I get the following error in the mail log. (I changed my host name to "myhostname" and my domain to "mydomain.com") Oct 20 01:49:06 myhostname postfix/smtpd[4714]: connect from mydomain.com[127.0.0.1] Oct 20 01:49:16 myhostname postfix/smtpd[4714]: fatal: no SASL authentication mechanisms Oct 20 01:49:17 myhostname postfix/master[4708]: warning: process /usr/libexec/postfix/smtpd pid 4714 exit status 1 Oct 20 01:49:17 amyhostname postfix/master[4708]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling Reading on forums and similar questions I figured it was just a service that was not running or installed. However I can see that saslauthd is currently up and running on my system and restarting it does not help. Here is my postfix master.cf # # Postfix master process configuration file. For details on the format # of the file, see the Postfix master(5) manual page. # # ***** Unused items removed ***** # ========================================================================== # service type private unpriv chroot wakeup maxproc command + args # (yes) (yes) (yes) (never) (100) # ========================================================================== smtp inet n - n - - smtpd # -o content_filter=smtp-amavis:127.0.0.1:10024 # -o receive_override_options=no_address_mappings pickup fifo n - n 60 1 pickup submission inet n - - - - smtpd -o content_filter= -o receive_override_options=no_header_body_checks cleanup unix n - n - 0 cleanup qmgr fifo n - n 300 1 qmgr #qmgr fifo n - n 300 1 oqmgr tlsmgr unix - - n 1000? 1 tlsmgr rewrite unix - - n - - trivial-rewrite bounce unix - - n - 0 bounce defer unix - - n - 0 bounce trace unix - - n - 0 bounce verify unix - - n - 1 verify flush unix n - n 1000? 0 flush proxymap unix - - n - - proxymap smtp unix - - n - - smtp smtps inet n - - - - smtpd # When relaying mail as backup MX, disable fallback_relay to avoid MX loops relay unix - - n - - smtp -o fallback_relay= # -o smtp_helo_timeout=5 -o smtp_connect_timeout=5 showq unix n - n - - showq error unix - - n - - error discard unix - - n - - discard local unix - n n - - local virtual unix - n n - - virtual lmtp unix - - n - - lmtp anvil unix - - n - 1 anvil scache unix - - n - 1 scache # # ==================================================================== # Interfaces to non-Postfix software. Be sure to examine the manual # pages of the non-Postfix software to find out what options it wants. # ==================================================================== maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/local/bin/maildrop -d ${recipient} uucp unix - n n - - pipe flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient) ifmail unix - n n - - pipe flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient) bsmtp unix - n n - - pipe flags=Fq. user=foo argv=/usr/local/sbin/bsmtp -f $sender $nexthop $recipient # # spam/virus section # smtp-amavis unix - - y - 2 smtp -o smtp_data_done_timeout=1200 -o disable_dns_lookups=yes -o smtp_send_xforward_command=yes 127.0.0.1:10025 inet n - y - - smtpd -o content_filter= -o smtpd_helo_restrictions= -o smtpd_sender_restrictions= -o smtpd_recipient_restrictions=permit_mynetworks,reject -o mynetworks=127.0.0.0/8 -o smtpd_error_sleep_time=0 -o smtpd_soft_error_limit=1001 -o smtpd_hard_error_limit=1000 -o receive_override_options=no_header_body_checks -o smtpd_bind_address=127.0.0.1 -o smtpd_helo_required=no -o smtpd_client_restrictions= -o smtpd_restriction_classes= -o disable_vrfy_command=no -o strict_rfc821_envelopes=yes # # Dovecot LDA dovecot unix - n n - - pipe flags=DRhu user=vmail:mail argv=/usr/libexec/dovecot/deliver -d ${recipient} # # Vacation mail vacation unix - n n - - pipe flags=Rq user=vacation argv=/var/spool/vacation/vacation.pl -f ${sender} -- ${recipient} And here is dovecot ## ## Dovecot config file ## listen = * disable_plaintext_auth = no protocols = imap pop3 lmtp sieve auth_mechanisms = plain login passdb { driver = sql args = /etc/zpanel/configs/dovecot2/dovecot-mysql.conf } userdb { driver = sql } userdb { driver = sql args = /etc/zpanel/configs/dovecot2/dovecot-mysql.conf } mail_location = maildir:/var/zpanel/vmail/%d/%n first_valid_uid = 101 #last_valid_uid = 0 first_valid_gid = 12 #last_valid_gid = 0 #mail_plugins = mailbox_idle_check_interval = 30 secs maildir_copy_with_hardlinks = yes service imap-login { inet_listener imap { port = 143 } } service pop3-login { inet_listener pop3 { port = 110 } } service lmtp { unix_listener lmtp { #mode = 0666 } } service imap { vsz_limit = 256M } service pop3 { } service auth { unix_listener auth-userdb { mode = 0666 user = vmail group = mail } # Postfix smtp-auth unix_listener /var/spool/postfix/private/auth { mode = 0666 user = postfix group = postfix } } service auth-worker { } service dict { unix_listener dict { mode = 0666 user = vmail group = mail } } service managesieve-login { inet_listener sieve { port = 4190 } service_count = 1 process_min_avail = 0 vsz_limit = 64M } service managesieve { } lda_mailbox_autocreate = yes lda_mailbox_autosubscribe = yes protocol lda { mail_plugins = quota sieve postmaster_address = [email protected] } protocol imap { mail_plugins = quota imap_quota trash imap_client_workarounds = delay-newmail } lmtp_save_to_detail_mailbox = yes protocol lmtp { mail_plugins = quota sieve } protocol pop3 { mail_plugins = quota pop3_client_workarounds = outlook-no-nuls oe-ns-eoh } protocol sieve { managesieve_max_line_length = 65536 managesieve_implementation_string = Dovecot Pigeonhole managesieve_max_compile_errors = 5 } dict { quotadict = mysql:/etc/zpanel/configs/dovecot2/dovecot-dict-quota.conf } plugin { # quota = dict:User quota::proxy::quotadict quota = maildir:User quota acl = vfile:/etc/dovecot/acls trash = /etc/zpanel/configs/dovecot2/dovecot-trash.conf sieve_global_path = /var/zpanel/sieve/globalfilter.sieve sieve = ~/dovecot.sieve sieve_dir = ~/sieve sieve_global_dir = /var/zpanel/sieve/ #sieve_extensions = +notify +imapflags sieve_max_script_size = 1M #sieve_max_actions = 32 #sieve_max_redirects = 4 } log_path = /var/log/dovecot.log info_log_path = /var/log/dovecot-info.log debug_log_path = /var/log/dovecot-debug.log mail_debug=yes ssl = no Does anyone have any ideas or tips on what I can try to get this working? Thanks for all the help EDIT: Output of postconf -n alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases broken_sasl_auth_clients = yes command_directory = /usr/sbin config_directory = /etc/postfix daemon_directory = /usr/libexec/postfix debug_peer_level = 2 delay_warning_time = 4 disable_vrfy_command = yes html_directory = no inet_interfaces = all mail_owner = postfix mailq_path = /usr/bin/mailq.postfix manpage_directory = /usr/share/man mydestination = localhost.$mydomain, localhost mydomain = control.yourdomain.com myhostname = control.yourdomain.com mynetworks = all newaliases_path = /usr/bin/newaliases.postfix queue_directory = /var/spool/postfix readme_directory = /usr/share/doc/postfix-2.2.2/README_FILES recipient_delimiter = + relay_domains = proxy:mysql:/etc/zpanel/configs/postfix/mysql-relay_domains_maps.cf sample_directory = /usr/share/doc/postfix-2.2.2/samples sendmail_path = /usr/sbin/sendmail.postfix setgid_group = postdrop smtp_use_tls = no smtpd_client_restrictions = smtpd_data_restrictions = reject_unauth_pipelining smtpd_helo_required = yes smtpd_helo_restrictions = smtpd_recipient_restrictions = permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, reject_non_fqdn_sender, reject_non_fqdn_recipient, reject_unknown_recipient_domain smtpd_sasl_auth_enable = yes smtpd_sasl_local_domain = $myhostname smtpd_sasl_path = private/auth smtpd_sasl_security_options = noanonymous smtpd_sasl_type = dovecot smtpd_sender_restrictions = smtpd_use_tls = no soft_bounce = yes transport_maps = hash:/etc/postfix/transport unknown_local_recipient_reject_code = 550 virtual_alias_maps = proxy:mysql:/etc/zpanel/configs/postfix/mysql-virtual_alias_maps.cf, regexp:/etc/zpanel/configs/postfix/virtual_regexp virtual_gid_maps = static:12 virtual_mailbox_base = /var/zpanel/vmail virtual_mailbox_domains = proxy:mysql:/etc/zpanel/configs/postfix/mysql-virtual_domains_maps.cf virtual_mailbox_maps = proxy:mysql:/etc/zpanel/configs/postfix/mysql-virtual_mailbox_maps.cf virtual_minimum_uid = 101 virtual_transport = dovecot virtual_uid_maps = static:101

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  • SPF record doesn't work (not sure which DNS server to tweak)

    - by Ion
    Problem: Google (and perhaps others) marks our emails as SPF neutral. Let me give you some background about the setup: initially got a dedicated server (Hetzner) with Plesk installed to host a domain/web application, let's say: bigjaws.com. Plesk automatically creates a DNS zone for it with some records for the various services it provides out of the box, e.g. webmail.bigjaws.com as a CNAME to bigjaws.com to provide Horde/whatever, etc. Let me point out four relevant of these records (where XXX.XXX.XXX.158 is our dedicated IP): bigjaws.com. A XXX.XXX.XXX.158 mail.bigjaws.com. A XXX.XXX.XXX.158 bigjaws.com MX (10) mail.bigjaws.com. bigjaws.com. TXT v=spf1 +a +mx -all The above records are not(?) valid anymore though, because after using this dedicated server for a while, our site got bigger and bigger so we decided to move our operations over to AWS (EC2, RDS, ELB, etc), but we retained the mail functionality as is, i.e. emails from [email protected] are sent by connecting to our dedicated server where Plesk takes care of things. This was decided in order not to setup anything from scratch. Of course for all DNS-related things we now use Route53. In Route53 I have the following records: mail.schoox.com. A XXX.XXX.XXX.158 bigjaws.com. MX (10) mail.bigjaws.com bigjaws.com. SPF "v=spf1 +ip4:XXX.XXX.XXX.158 +mx ~all" From my understanding of SPF, the SPF status should have been passed: I designate that all email being sent by bigjaws.com from XXX.XXX.XXX.158 are valid/not spam (I added +mx there but I'm not sure if needed). When a mail server receives an email, doesn't it lookup the SPF record of the domain and checks against the IP it got the email from? Checking with spfquery: root@box:~# spfquery -ip XXX.XXX.XXX.158 -sender [email protected] -rcpt-to [email protected] StartError Context: Failed to query MAIL-FROM ErrorCode: (2) Could not find a valid SPF record Error: No DNS data for 'bigjaws.com'. EndError noneneutral Please see http://www.openspf.org/Why?id=employee1%40bigjaws.com&ip=XXX.XXX.XXX.158&receiver=spfquery : Reason: default spfquery: XXX.XXX.XXX.158 is neither permitted nor denied by domain of bigjaws.com Received-SPF: neutral (spfquery: XXX.XXX.XXX.158 is neither permitted nor denied by domain of bigjaws.com) client-ip=XXX.XXX.XXX.158; [email protected]; If I go to the address listed above (openspf.org) it tells me that the message should have been accepted(!): spfquery rejected a message that claimed an envelope sender address of [email protected]. spfquery received a message from static.158.XXX.XXX.XXX.clients.your-server.de (XXX.XXX.XXX.158) that claimed an envelope sender address of [email protected]. The domain bigjaws.com has authorized static.158.XXX.XXX.XXX.clients.your-server.de (XXX.XXX.XXX.158) to send mail on its behalf, so the message should have been accepted. It is impossible for us to say why it was rejected. What should I do? If the problem persists, contact the bigjaws.com postmaster. Also, here are some headers from an email sent by one of our [email protected] addresses to a gmail.com address (by the way, bigjaws.de listed in the "Received: from" field was the initial domain hosted on the dedicated server before adding the .com one -- both are still listed as separate subscriptions under Plesk). Delivered-To: [email protected] Received: by 10.14.177.70 with SMTP id c46csp289656eem; Wed, 23 Oct 2013 01:11:00 -0700 (PDT) X-Received: by 10.14.102.66 with SMTP id c42mr306186eeg.47.1382515860386; Wed, 23 Oct 2013 01:11:00 -0700 (PDT) Return-Path: <[email protected]> Received: from bigjaws.de (static.158.XXX.XXX.XXX.clients.your-server.de. [XXX.XXX.XXX.158]) by mx.google.com with ESMTPS id l4si19438578eew.161.2013.10.23.01.10.59 for <[email protected]> (version=TLSv1 cipher=RC4-SHA bits=128/128); Wed, 23 Oct 2013 01:10:59 -0700 (PDT) Received-SPF: neutral (google.com: XXX.XXX.XXX.158 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=XXX.XXX.XXX.158; Authentication-Results: mx.google.com; spf=neutral (google.com: XXX.XXX.XXX.158 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected] DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=default; d=bigjaws.com; b=WwRAS0WKjp9lO17iMluYPXOHzqRcOueiQT4rPdvy3WFf0QzoXiy6rLfxU/Ra53jL1vlPbwlLNa5gjoJBi7ZwKfUcvs3s02hJI7b3ozl0fEgJtTPKoCfnwl4bLPbtXNFu; h=Received:Received:Message-ID:Date:From:User-Agent:MIME-Version:To:Subject:Content-Type:Content-Transfer-Encoding; Received: (qmail 22722 invoked from network); 23 Oct 2013 10:10:59 +0200 Received: from hostname.static.ISP.com (HELO ?192.168.1.60?) (YYY.YYY.ISP.IP) by static.158.XXX.XXX.XXX.clients.your-server.de. with ESMTPSA (DHE-RSA-AES256-SHA encrypted, authenticated); 23 Oct 2013 10:10:59 +0200 Message-ID: <[email protected]> Date: Wed, 23 Oct 2013 11:11:00 +0300 From: BigJaws Employee <[email protected]> User-Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.0.1 MIME-Version: 1.0 To: [email protected] Subject: test SPF Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit test SPF Any ideas why SPF is not working correctly? Also, are there any DNS settings that are not needed anymore and create a problem?

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  • outlook iptables configuration [update]

    - by mediaexpert
    I've a Debian mail server, but only the outlook users can't be able to download the emails. I've seen a lot of post about some kind of forwarding port configuration, I've tried some commands, but I don't be able to solve this problem, please help me. [LAST UPDATE] I find a lot of TIME WAIT on ipv6 netstat tcp6 0 0 my.mailserver.it:imap2 200-62-245-188.ip2:17060 TIME_WAIT - below some config files: pop3d I think the problem was here ##NAME: POP3AUTH:1 # # To advertise the SASL capability, per RFC 2449, uncomment the POP3AUTH # variable: # # POP3AUTH="LOGIN" # # If you have configured the CRAM-MD5, CRAM-SHA1 or CRAM-SHA256, set POP3AUTH # to something like this: # # POP3AUTH="LOGIN CRAM-MD5 CRAM-SHA1" POP3AUTH="" ##NAME: POP3AUTH_ORIG:1 # # For use by webadmin POP3AUTH_ORIG="PLAIN LOGIN CRAM-MD5 CRAM-SHA1 CRAM-SHA256" ##NAME: POP3AUTH_TLS:1 # # To also advertise SASL PLAIN if SSL is enabled, uncomment the # POP3AUTH_TLS environment variable: # # POP3AUTH_TLS="LOGIN PLAIN" POP3_TLS_REQUIRED = 0 POP3AUTH_TLS="" ##NAME: POP3AUTH_TLS_ORIG:0 # # For use by webadmin POP3AUTH_TLS_ORIG="LOGIN PLAIN" ##NAME: POP3_PROXY:0 # # Enable proxying. See README.proxy # # For use by webadmin POP3AUTH_TLS_ORIG="LOGIN PLAIN" ##NAME: POP3_PROXY:0 # # Enable proxying. See README.proxy POP3_PROXY=0 ##NAME: PROXY_HOSTNAME:0 # # Override value from gethostname() when checking if a proxy connection is # required. # PROXY_HOSTNAME= ##NAME: PORT:1 ##NAME: PROXY_HOSTNAME:0 # # Override value from gethostname() when checking if a proxy connection is # required. # PROXY_HOSTNAME= ##NAME: PORT:1 # # Port to listen on for connections. The default is port 110. # # Multiple port numbers can be separated by commas. When multiple port # numbers are used it is possibly to select a specific IP address for a # given port as "ip.port". For example, "127.0.0.1.900,192.68.0.1.900" # accepts connections on port 900 on IP addresses 127.0.0.1 and 192.68.0.1 # The ADDRESS setting is a default for ports that do not have a specified # IP address. # Port to listen on for connections. The default is port 110. # # Multiple port numbers can be separated by commas. When multiple port # numbers are used it is possibly to select a specific IP address for a # given port as "ip.port". For example, "127.0.0.1.900,192.68.0.1.900" # accepts connections on port 900 on IP addresses 127.0.0.1 and 192.68.0.1 # The ADDRESS setting is a default for ports that do not have a specified # IP address. PORT=110 ##NAME: ADDRESS:0 # # IP address to listen on. 0 means all IP addresses. ADDRESS=0 ##NAME: TCPDOPTS:0 # ##NAME: ADDRESS:0 # # IP address to listen on. 0 means all IP addresses. ADDRESS=0 ##NAME: TCPDOPTS:0 # # Other couriertcpd(1) options. The following defaults should be fine. # TCPDOPTS="-nodnslookup -noidentlookup" ##NAME: LOGGEROPTS:0 # # courierlogger(1) options. # LOGGEROPTS="-name=pop3d" ##NAME: DEFDOMAIN:0 # # Optional default domain. If the username does not contain the # first character of DEFDOMAIN, then it is appended to the username. # If DEFDOMAIN and DOMAINSEP are both set, then DEFDOMAIN is appended # only if the username does not contain any character from DOMAINSEP. # You can set different default domains based on the the interface IP # address using the -access and -accesslocal options of couriertcpd(1). DEFDOMAIN="@interzone.it" ##NAME: POP3DSTART:0 # # POP3DSTART is not referenced anywhere in the standard Courier programs # or scripts. Rather, this is a convenient flag to be read by your system # startup script in /etc/rc.d, like this: # # . /etc/courier/pop3d DEFDOMAIN="@mydomain.com" ##NAME: POP3DSTART:0 # # POP3DSTART is not referenced anywhere in the standard Courier programs # or scripts. Rather, this is a convenient flag to be read by your system # startup script in /etc/rc.d, like this: # # . /etc/courier/pop3d # case x$POP3DSTART in # x[yY]*) # /usr/lib/courier/pop3d.rc start # ;; # esac # # The default setting is going to be NO, until Courier is shipped by default # with enough platforms so that people get annoyed with having to flip it to # YES every time. # x[yY]*) # /usr/lib/courier/pop3d.rc start # ;; # esac # # The default setting is going to be NO, until Courier is shipped by default # with enough platforms so that people get annoyed with having to flip it to # YES every time. POP3DSTART=YES ##NAME: MAILDIRPATH:0 # # MAILDIRPATH - directory name of the maildir directory. # MAILDIRPATH=.maildir iptables Chain INPUT (policy DROP 20 packets, 1016 bytes) pkts bytes target prot opt in out source destination 60833 16M ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:143 state NEW,ESTABLISHED 18970 971K ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp spts:1024:65535 dpt:110 state NEW,ESTABLISHED Chain FORWARD (policy DROP 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 0 0 ACCEPT tcp -- * * 192.168.0.0/24 0.0.0.0/0 tcp dpt:110 0 0 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 0 0 ACCEPT tcp -- * * 192.168.1.0/24 0.0.0.0/0 tcp dpt:110 0 0 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:25 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:110 pop3d.cnf RANDFILE = /usr/lib...pop3d.rand [req] default_bits = 1024 encrypt_key = yes distinguidhed_name = req_dn x509_extensions = cert_type prompt = no [req_dn] C=US ST=NY L= New York O=Courier Mail Server OU=Automatically-generated POP3 SSL key CN=localhost [email protected] [cert_type] nsCertType = server

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  • Mail Server on Google Apps, Hotmail Blocks

    - by detay
    My company provides private research tools (sites) for companies. Each site has its own domain name and users. These sites need to be able to send outbound mail for notifications such as password reminders. We started using Google Apps for this purpose, but lately we are having tremendous problems with mailing, especially to hotmail. I added the SPF record as required. Mxtoolbox says my domains are not in any blacklists. I was told to contact https://postmaster.live.com/snds/addnetwork.aspx and add my network. Given that I am using google's mail servers for sending mail, should I add their IP address for registering my domain? Or should I add my server's IP even though I am not hosting the mail server on it? Here's an example of a returned message; > Delivered-To: [email protected] Received: by 10.112.1.195 with SMTP > id 3csp62757lbo; > Mon, 10 Dec 2012 10:42:55 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; > d=gmail.com; s=20120113; > h=mime-version:from:to:x-failed-recipients:subject:message-id:date > :content-type; > bh=x41JiCH75hsonh+5c/kzwIs7R8u4Hum2u396lkV3g2w=; > b=v+bBPvufqfVkNz2UrnhyyoGj1Cuwf6x/yMj0IXJgH27uJU7TqBOvbwnNHf33sQ7B9T > uGzxwryC2fmxBh72cGz1spwWK348nUp6KK73MXKnF8mpc3nPQ8Ke+EQpSPeJdq/7oZvd > scZTGpy//IiGEUDU5bJ7YPqYXQRycY5N6AF5iI4mWWwbS4opybp3IKpDDktu11p/YEEO > Fj9wnSCx3nLMXB/XZgSjjmnaluGhYNdh3JFtz83Vmr50qXTG/TuIXlkirP73GfGvIt2S > 7sy8/YdEbZR92mYe9wucditYr7MOuyjyYrZYCg+weXeTZiJX1PfBVieD+kD9MnCairnP > rQeQ== Received: by 10.14.215.197 with SMTP id e45mr52766237eep.0.1355164974784; > Mon, 10 Dec 2012 10:42:54 -0800 (PST) MIME-Version: 1.0 Return-Path: <> Received: by 10.14.215.197 with SMTP id > e45mr65950764eep.0; Mon, 10 Dec 2012 10:42:54 -0800 (PST) From: Mail > Delivery Subsystem <[email protected]> To: > [email protected] X-Failed-Recipients: ********@hotmail.fr > Subject: Delivery Status Notification (Failure) Message-ID: > <[email protected]> Date: Mon, 10 Dec 2012 > 18:42:54 +0000 Content-Type: text/plain; charset=ISO-8859-1 > > Delivery to the following recipient failed permanently: > > *********@hotmail.fr > > Technical details of permanent failure: Message rejected. See > http://support.google.com/mail/bin/answer.py?answer=69585 for more > information. > > ----- Original message ----- > > Received: by 10.14.215.197 with SMTP id > e45mr52766228eep.0.1355164974700; > Mon, 10 Dec 2012 10:42:54 -0800 (PST) Return-Path: <[email protected]> Received: from WIN-1BBHFMJGUGS ([91.93.102.12]) > by mx.google.com with ESMTPS id l3sm26787704eem.14.2012.12.10.10.42.53 > (version=TLSv1/SSLv3 cipher=OTHER); > Mon, 10 Dec 2012 10:42:54 -0800 (PST) Message-ID: <[email protected]> MIME-Version: 1.0 > From: [email protected] To: *********@hotmail.fr Date: Mon, 10 Dec > 2012 10:42:54 -0800 (PST) Subject: Rejoignez-nous sur achbanlek.com > Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: > base64 > > ----- End of message -----

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  • High Server Load cannot figure out why

    - by Tim Bolton
    My server is currently running CentOS 5.2, with WHM 11.34. Currently, we're at 6.43 to 12 for a load average. The sites that we're hosting are taking a lot time to respond and resolve. top doesn't show anything out of the ordinary and iftop doesn't show a lot of traffic. We have many resellers, and some not so good at writing code, how can we find the culprit? vmstat output: vmstat procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------ r b swpd free buff cache si so bi bo in cs us sy id wa st 0 2 84 78684 154916 1021080 0 0 72 274 0 14 6 3 80 12 0 top output (ordered by %CPU) top - 21:44:43 up 5 days, 10:39, 3 users, load average: 3.36, 4.18, 4.73 Tasks: 222 total, 3 running, 219 sleeping, 0 stopped, 0 zombie Cpu(s): 5.8%us, 2.3%sy, 0.2%ni, 79.6%id, 11.8%wa, 0.0%hi, 0.2%si, 0.0%st Mem: 2074580k total, 1863044k used, 211536k free, 174828k buffers Swap: 2040212k total, 84k used, 2040128k free, 987604k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 15930 mysql 15 0 138m 46m 4380 S 4 2.3 1:45.87 mysqld 21772 igniteth 17 0 23200 7152 3932 R 4 0.3 0:00.02 php 1586 root 10 -5 0 0 0 S 2 0.0 11:45.19 kjournald 21759 root 15 0 2416 1024 732 R 2 0.0 0:00.01 top 1 root 15 0 2156 648 560 S 0 0.0 0:26.31 init 2 root RT 0 0 0 0 S 0 0.0 0:00.35 migration/0 3 root 34 19 0 0 0 S 0 0.0 0:00.32 ksoftirqd/0 4 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 5 root RT 0 0 0 0 S 0 0.0 0:02.00 migration/1 6 root 34 19 0 0 0 S 0 0.0 0:00.11 ksoftirqd/1 7 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 8 root RT 0 0 0 0 S 0 0.0 0:01.29 migration/2 9 root 34 19 0 0 0 S 0 0.0 0:00.26 ksoftirqd/2 10 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/2 11 root RT 0 0 0 0 S 0 0.0 0:00.90 migration/3 12 root 34 19 0 0 0 R 0 0.0 0:00.20 ksoftirqd/3 13 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/3 top output (ordered by CPU time) top - 21:46:12 up 5 days, 10:41, 3 users, load average: 2.88, 3.82, 4.55 Tasks: 217 total, 1 running, 216 sleeping, 0 stopped, 0 zombie Cpu(s): 3.7%us, 2.0%sy, 2.0%ni, 67.2%id, 25.0%wa, 0.0%hi, 0.1%si, 0.0%st Mem: 2074580k total, 1959516k used, 115064k free, 183116k buffers Swap: 2040212k total, 84k used, 2040128k free, 1090308k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ TIME COMMAND 32367 root 16 0 215m 212m 1548 S 0 10.5 62:03.63 62:03 tailwatchd 1586 root 10 -5 0 0 0 S 0 0.0 11:45.27 11:45 kjournald 1576 root 10 -5 0 0 0 S 0 0.0 2:37.86 2:37 kjournald 27722 root 16 0 2556 1184 800 S 0 0.1 1:48.94 1:48 top 15930 mysql 15 0 138m 46m 4380 S 4 2.3 1:48.63 1:48 mysqld 2932 root 34 19 0 0 0 S 0 0.0 1:41.05 1:41 kipmi0 226 root 10 -5 0 0 0 S 0 0.0 1:34.33 1:34 kswapd0 2671 named 25 0 74688 7400 2116 S 0 0.4 1:23.58 1:23 named 3229 root 15 0 10300 3348 2724 S 0 0.2 0:40.85 0:40 sshd 1580 root 10 -5 0 0 0 S 0 0.0 0:30.62 0:30 kjournald 1 root 17 0 2156 648 560 S 0 0.0 0:26.32 0:26 init 2616 root 15 0 1816 576 480 S 0 0.0 0:23.50 0:23 syslogd 1584 root 10 -5 0 0 0 S 0 0.0 0:18.67 0:18 kjournald 4342 root 34 19 27692 11m 2116 S 0 0.5 0:18.23 0:18 yum-updatesd 8044 bollingp 15 0 3456 2036 740 S 1 0.1 0:15.56 0:15 imapd 26 root 10 -5 0 0 0 S 0 0.0 0:14.18 0:14 kblockd/1 7989 gmailsit 16 0 3196 1748 736 S 0 0.1 0:10.43 0:10 imapd iostat -xtk 1 10 output [root@server1 tmp]# iostat -xtk 1 10 Linux 2.6.18-53.el5 12/18/2012 Time: 09:51:06 PM avg-cpu: %user %nice %system %iowait %steal %idle 5.83 0.19 2.53 11.85 0.00 79.60 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 1.37 118.83 18.70 54.27 131.47 692.72 22.59 4.90 67.19 3.10 22.59 sdb 0.35 39.33 20.33 61.43 158.79 403.22 13.75 5.23 63.93 3.77 30.80 Time: 09:51:07 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.50 0.00 0.50 24.00 0.00 74.00 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 25.00 2.00 2.00 128.00 108.00 118.00 0.03 7.25 4.00 1.60 sdb 0.00 16.00 41.00 145.00 200.00 668.00 9.33 107.92 272.72 5.38 100.10 Time: 09:51:08 PM avg-cpu: %user %nice %system %iowait %steal %idle 2.00 0.00 1.50 29.50 0.00 67.00 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 95.00 3.00 33.00 12.00 480.00 27.33 0.07 1.72 1.31 4.70 sdb 0.00 14.00 1.00 228.00 4.00 960.00 8.42 143.49 568.01 4.37 100.10 Time: 09:51:09 PM avg-cpu: %user %nice %system %iowait %steal %idle 13.28 0.00 2.76 21.30 0.00 62.66 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 21.00 1.00 19.00 16.00 192.00 20.80 0.06 3.55 1.30 2.60 sdb 0.00 36.00 28.00 181.00 124.00 884.00 9.65 121.16 617.31 4.79 100.10 Time: 09:51:10 PM avg-cpu: %user %nice %system %iowait %steal %idle 4.74 0.00 1.50 25.19 0.00 68.58 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 20.00 3.00 15.00 12.00 136.00 16.44 0.17 7.11 3.11 5.60 sdb 0.00 0.00 103.00 60.00 544.00 248.00 9.72 52.35 545.23 6.14 100.10 Time: 09:51:11 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.24 0.00 1.24 25.31 0.00 72.21 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 75.00 4.00 28.00 16.00 416.00 27.00 0.08 3.72 2.03 6.50 sdb 2.00 9.00 124.00 17.00 616.00 104.00 10.21 3.73 213.73 7.10 100.10 Time: 09:51:12 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.00 0.00 0.75 24.31 0.00 73.93 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 24.00 1.00 9.00 4.00 132.00 27.20 0.01 1.20 1.10 1.10 sdb 4.00 40.00 103.00 48.00 528.00 212.00 9.80 105.21 104.32 6.64 100.20 Time: 09:51:13 PM avg-cpu: %user %nice %system %iowait %steal %idle 2.50 0.00 1.75 23.25 0.00 72.50 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 125.74 3.96 46.53 15.84 689.11 27.92 0.20 4.06 2.41 12.18 sdb 2.97 0.00 91.09 84.16 419.80 471.29 10.17 85.85 590.78 5.66 99.11 Time: 09:51:14 PM avg-cpu: %user %nice %system %iowait %steal %idle 0.75 0.00 0.50 24.94 0.00 73.82 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 88.00 1.00 7.00 4.00 380.00 96.00 0.04 4.38 3.00 2.40 sdb 3.00 7.00 111.00 44.00 540.00 208.00 9.65 18.58 581.79 6.46 100.10 Time: 09:51:15 PM avg-cpu: %user %nice %system %iowait %steal %idle 11.03 0.00 3.26 26.57 0.00 59.15 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 145.00 7.00 53.00 28.00 792.00 27.33 0.15 2.50 1.55 9.30 sdb 1.00 0.00 155.00 0.00 800.00 0.00 10.32 2.85 18.63 6.46 100.10 [root@server1 tmp]# MySQL Show Full Processlist mysql> show full processlist; +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Id | User | Host | db | Command | Time | State | Info | +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | 1 | DB_USER_ONE | localhost | DB_ONE | Query | 3 | waiting for handler insert | INSERT DELAYED INTO defers (mailtime,msgid,email,transport_method,message,host,ip,router,deliveryuser,deliverydomain) VALUES(FROM_UNIXTIME('1355879748'),'1TivwL-0003y8-8l','[email protected]','remote_smtp','SMTP error from remote mail server after initial connection: host mx1.mail.tw.yahoo.com [203.188.197.119]: 421 4.7.0 [TS01] Messages from 75.125.90.146 temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html','mx1.mail.tw.yahoo.com','203.188.197.119','lookuphost','','') | | 2 | DELAYED | localhost | DB_ONE | Delayed insert | 52 | insert | | | 3 | DELAYED | localhost | DB_ONE | Delayed insert | 68 | insert | | | 911 | DELAYED | localhost | DB_ONE | Delayed insert | 99 | Waiting for INSERT | | | 993 | DB_USER_TWO | localhost | DB_TWO | Sleep | 832 | | NULL | | 994 | DB_USER_ONE | localhost | DB_ONE | Query | 185 | Locked | delete from failures where FROM_UNIXTIME(UNIX_TIMESTAMP(NOW())-1296000) > mailtime | | 1102 | DB_USER_THREE | localhost | DB_THREE | Query | 29 | NULL | commit | | 1249 | DB_USER_FOUR | localhost | DB_FOUR | Query | 13 | NULL | commit | | 1263 | root | localhost | DB_FIVE | Query | 0 | NULL | show full processlist | | 1264 | DB_USER_SIX | localhost | DB_SIX | Query | 3 | NULL | commit | +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ 10 rows in set (0.00 sec)

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  • LINQ 4 XML - What is the proper way to query deep in the tree structure?

    - by Keith Barrows
    I have an XML structure that is 4 deep: <?xml version="1.0" encoding="utf-8"?> <EmailRuleList xmlns:xsd="EmailRules.xsd"> <TargetPST name="Tech Communities"> <Parse emailAsList="true" useJustDomain="false" fromAddress="false" toAddress="true"> <EmailRule address="@aspadvice.com" folder="Lists, ASP" saveAttachments="false" /> <EmailRule address="@sqladvice.com" folder="Lists, SQL" saveAttachments="false" /> <EmailRule address="@xmladvice.com" folder="Lists, XML" saveAttachments="false" /> </Parse> <Parse emailAsList="false" useJustDomain="false" fromAddress="false" toAddress="true"> <EmailRule address="[email protected]" folder="Special Interest Groups|Northern Colorado Architects Group" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Support|SpamBayes" saveAttachments="false" /> </Parse> <Parse emailAsList="false" useJustDomain="false" fromAddress="true" toAddress="false"> <EmailRule address="[email protected]" folder="Support|GoDaddy" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Support|No-IP.com" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Discussions|Orchard Project" saveAttachments="false" /> </Parse> <Parse emailAsList="false" useJustDomain="true" fromAddress="true" toAddress="false"> <EmailRule address="@agilejournal.com" folder="Newsletters|Agile Journal" saveAttachments="false"/> <EmailRule address="@axosoft.ccsend.com" folder="Newsletters|Axosoft Newsletter" saveAttachments="false"/> <EmailRule address="@axosoft.com" folder="Newsletters|Axosoft Newsletter" saveAttachments="false"/> <EmailRule address="@cmcrossroads.com" folder="Newsletters|CM Crossroads" saveAttachments="false" /> <EmailRule address="@urbancode.com" folder="Newsletters|Urbancode" saveAttachments="false" /> <EmailRule address="@urbancode.ccsend.com" folder="Newsletters|Urbancode" saveAttachments="false" /> <EmailRule address="@Infragistics.com" folder="Newsletters|Infragistics" saveAttachments="false" /> <EmailRule address="@zdnet.online.com" folder="Newsletters|ZDNet Tech Update Today" saveAttachments="false" /> <EmailRule address="@sqlservercentral.com" folder="Newsletters|SQLServerCentral.com" saveAttachments="false" /> <EmailRule address="@simple-talk.com" folder="Newsletters|Simple-Talk Newsletter" saveAttachments="false" /> </Parse> </TargetPST> <TargetPST name="[Sharpen the Saw]"> <Parse emailAsList="false" useJustDomain="false" fromAddress="false" toAddress="true"> <EmailRule address="[email protected]" folder="Head Geek|Job Alerts" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Social|LinkedIn USMC" saveAttachments="false"/> </Parse> <Parse emailAsList="false" useJustDomain="false" fromAddress="true" toAddress="false"> <EmailRule address="[email protected]" folder="Head Geek|Job Alerts" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Head Geek|Job Alerts" saveAttachments="false" /> <EmailRule address="[email protected]" folder="Social|Cruise Critic" saveAttachments="false"/> </Parse> <Parse emailAsList="false" useJustDomain="true" fromAddress="true" toAddress="false"> <EmailRule address="@moody.edu" folder="Social|5 Love Languages" saveAttachments="false" /> <EmailRule address="@postmaster.twitter.com" folder="Social|Twitter" saveAttachments="false"/> <EmailRule address="@diabetes.org" folder="Physical|American Diabetes Association" saveAttachments="false"/> <EmailRule address="@membership.webshots.com" folder="Social|Webshots" saveAttachments="false"/> </Parse> </TargetPST> </EmailRuleList> Now, I have both an FromAddress and a ToAddress that is parsed from an incoming email. I would like to do a LINQ query against a class set that was deserialized from this XML. For instance: ToAddress = [email protected] FromAddress = [email protected] Query: Get EmailRule.Include(Parse).Include(TargetPST) where address == ToAddress AND Parse.ToAddress==true AND Parse.useJustDomain==false Get EmailRule.Include(Parse).Include(TargetPST) where address == [ToAddress Domain Only] AND Parse.ToAddress==true AND Parse.useJustDomain==true Get EmailRule.Include(Parse).Include(TargetPST) where address == FromAddress AND Parse.FromAddress==true AND Parse.useJustDomain==false Get EmailRule.Include(Parse).Include(TargetPST) where address == [FromAddress Domain Only] AND Parse.FromAddress==true AND Parse.useJustDomain==true I am having a hard time figuring this LINQ query out. I can, of course, loop on all the bits in the XML like so (includes deserialization into objects): XmlSerializer s = new XmlSerializer(typeof(EmailRuleList)); TextReader r = new StreamReader(path); _emailRuleList = (EmailRuleList)s.Deserialize(r); TargetPST[] PSTList = _emailRuleList.Items; foreach (TargetPST targetPST in PSTList) { olRoot = GetRootFolder(targetPST.name); if (olRoot != null) { Parse[] ParseList = targetPST.Items; foreach (Parse parseRules in ParseList) { EmailRule[] EmailRuleList = parseRules.Items; foreach (EmailRule targetFolders in EmailRuleList) { } } } } However, this means going through all these loops for each and every address. It makes more sense to me to query against the Objects. Any tips appreciated!

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Sendmail Failing to Forward Locally Addressed Mail to Exchange Server

    - by DomainSoil
    I've recently gained employment as a web developer with a small company. What they neglected to tell me upon hire was that I would be administrating the server along with my other daily duties. Now, truth be told, I'm not clueless when it comes to these things, but this is my first rodeo working with a rack server/console.. However, I'm confident that I will be able to work through any solutions you provide. Short Description: When a customer places an order via our (Magento CE 1.8.1.0) website, a copy of said order is supposed to be BCC'd to our sales manager. I say supposed because this was a working feature before the old administrator left. Long Description: Shortly after I started, we had a server crash which required a server restart. After restart, we noticed a few features on our site weren't working, but all those have been cleaned up except this one. I had to create an account on our server for root access. When a customer places an order, our sites software (Magento CE 1.8.1.0) is configured to BCC the customers order email to our sales manager. We use a Microsoft Exchange 2007 Server for our mail, which is hosted on a different machine (in-house) that I don't have access to ATM, but I'm sure I could if needed. As far as I can tell, all other external emails work.. Only INTERNAL email addresses fail to deliver. I know this because I've also tested my own internal address via our website. I set up an account with an internal email, made a test order, and never received the email. I changed my email for the account to an external GMail account, and received emails as expected. Let's dive into the logs and config's. For privacy/security reasons, names have been changed to the following: domain.com = Our Top Level Domain. email.local = Our Exchange Server. example.com = ANY other TLD. OLDadmin = Our previous Server Administrator. NEWadmin = Me. SALES@ = Our Sales Manager. Customer# = A Customer. Here's a list of the programs and config files used that hold relevant for this issue: Server: > [root@www ~]# cat /etc/centos-release CentOS release 6.3 (final) Sendmail: > [root@www ~]# sendmail -d0.1 -bt < /dev/null Version 8.14.4 ========SYSTEM IDENTITY (after readcf)======== (short domain name) $w = domain (canonical domain name) $j = domain.com (subdomain name) $m = com (node name) $k = www.domain.com > [root@www ~]# rpm -qa | grep -i sendmail sendmail-cf-8.14.4-8.e16.noarch sendmail-8.14-4-8.e16.x86_64 nslookup: > [root@www ~]# nslookup email.local Name: email.local Address: 192.168.1.50 hostname: > [root@www ~]# hostname www.domain.com /etc/mail/access: > [root@www ~]# vi /etc/mail/access Connect:localhost.localdomain RELAY Connect:localhost RELAY Connect:127.0.0.1 RELAY /etc/mail/domaintable: > [root@www ~]# vi /etc/mail/domaintable # /etc/mail/local-host-names: > [root@www ~]# vi /etc/mail/local-host-names # /etc/mail/mailertable: > [root@www ~]# vi /etc/mail/mailertable # /etc/mail/sendmail.cf: > [root@www ~]# vi /etc/mail/sendmail.cf ###################################################################### ##### ##### DO NOT EDIT THIS FILE! Only edit the source .mc file. ##### ###################################################################### ###################################################################### ##### $Id: cfhead.m4,v 8.120 2009/01/23 22:39:21 ca Exp $ ##### ##### $Id: cf.m4,v 8.32 1999/02/07 07:26:14 gshapiro Exp $ ##### ##### setup for linux ##### ##### $Id: linux.m4,v 8.13 2000/09/17 17:30:00 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: no_default_msa.m4,v 8.2 2001/02/14 05:03:22 gshapiro Exp $ ##### ##### $Id: smrsh.m4,v 8.14 1999/11/18 05:06:23 ca Exp $ ##### ##### $Id: mailertable.m4,v 8.25 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: virtusertable.m4,v 8.23 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: redirect.m4,v 8.15 1999/08/06 01:47:36 gshapiro Exp $ ##### ##### $Id: always_add_domain.m4,v 8.11 2000/09/12 22:00:53 ca Exp $ ##### ##### $Id: use_cw_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: use_ct_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: access_db.m4,v 8.27 2006/07/06 21:10:10 ca Exp $ ##### ##### $Id: blacklist_recipients.m4,v 8.13 1999/04/02 02:25:13 gshapiro Exp $ ##### ##### $Id: accept_unresolvable_domains.m4,v 8.10 1999/02/07 07:26:07 gshapiro Exp $ ##### ##### $Id: masquerade_envelope.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: masquerade_entire_domain.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: proto.m4,v 8.741 2009/12/11 00:04:53 ca Exp $ ##### # level 10 config file format V10/Berkeley # override file safeties - setting this option compromises system security, # addressing the actual file configuration problem is preferred # need to set this before any file actions are encountered in the cf file #O DontBlameSendmail=safe # default LDAP map specification # need to set this now before any LDAP maps are defined #O LDAPDefaultSpec=-h localhost ################## # local info # ################## # my LDAP cluster # need to set this before any LDAP lookups are done (including classes) #D{sendmailMTACluster}$m Cwlocalhost # file containing names of hosts for which we receive email Fw/etc/mail/local-host-names # my official domain name # ... define this only if sendmail cannot automatically determine your domain #Dj$w.Foo.COM # host/domain names ending with a token in class P are canonical CP. # "Smart" relay host (may be null) DSemail.local # operators that cannot be in local usernames (i.e., network indicators) CO @ % ! # a class with just dot (for identifying canonical names) C.. # a class with just a left bracket (for identifying domain literals) C[[ # access_db acceptance class C{Accept}OK RELAY C{ResOk}OKR # Hosts for which relaying is permitted ($=R) FR-o /etc/mail/relay-domains # arithmetic map Karith arith # macro storage map Kmacro macro # possible values for TLS_connection in access map C{Tls}VERIFY ENCR # who I send unqualified names to if FEATURE(stickyhost) is used # (null means deliver locally) DRemail.local. # who gets all local email traffic # ($R has precedence for unqualified names if FEATURE(stickyhost) is used) DHemail.local. # dequoting map Kdequote dequote # class E: names that should be exposed as from this host, even if we masquerade # class L: names that should be delivered locally, even if we have a relay # class M: domains that should be converted to $M # class N: domains that should not be converted to $M #CL root C{E}root C{w}localhost.localdomain C{M}domain.com # who I masquerade as (null for no masquerading) (see also $=M) DMdomain.com # my name for error messages DnMAILER-DAEMON # Mailer table (overriding domains) Kmailertable hash -o /etc/mail/mailertable.db # Virtual user table (maps incoming users) Kvirtuser hash -o /etc/mail/virtusertable.db CPREDIRECT # Access list database (for spam stomping) Kaccess hash -T<TMPF> -o /etc/mail/access.db # Configuration version number DZ8.14.4 /etc/mail/sendmail.mc: > [root@www ~]# vi /etc/mail/sendmail.mc divert(-1)dnl dnl # dnl # This is the sendmail macro config file for m4. If you make changes to dnl # /etc/mail/sendmail.mc, you will need to regenerate the dnl # /etc/mail/sendmail.cf file by confirming that the sendmail-cf package is dnl # installed and then performing a dnl # dnl # /etc/mail/make dnl # include(`/usr/share/sendmail-cf/m4/cf.m4')dnl VERSIONID(`setup for linux')dnl OSTYPE(`linux')dnl dnl # dnl # Do not advertize sendmail version. dnl # dnl define(`confSMTP_LOGIN_MSG', `$j Sendmail; $b')dnl dnl # dnl # default logging level is 9, you might want to set it higher to dnl # debug the configuration dnl # dnl define(`confLOG_LEVEL', `9')dnl dnl # dnl # Uncomment and edit the following line if your outgoing mail needs to dnl # be sent out through an external mail server: dnl # define(`SMART_HOST', `email.local')dnl dnl # define(`confDEF_USER_ID', ``8:12'')dnl dnl define(`confAUTO_REBUILD')dnl define(`confTO_CONNECT', `1m')dnl define(`confTRY_NULL_MX_LIST', `True')dnl define(`confDONT_PROBE_INTERFACES', `True')dnl define(`PROCMAIL_MAILER_PATH', `/usr/bin/procmail')dnl define(`ALIAS_FILE', `/etc/aliases')dnl define(`STATUS_FILE', `/var/log/mail/statistics')dnl define(`UUCP_MAILER_MAX', `2000000')dnl define(`confUSERDB_SPEC', `/etc/mail/userdb.db')dnl define(`confPRIVACY_FLAGS', `authwarnings,novrfy,noexpn,restrictqrun')dnl define(`confAUTH_OPTIONS', `A')dnl dnl # dnl # The following allows relaying if the user authenticates, and disallows dnl # plaintext authentication (PLAIN/LOGIN) on non-TLS links dnl # dnl define(`confAUTH_OPTIONS', `A p')dnl dnl # dnl # PLAIN is the preferred plaintext authentication method and used by dnl # Mozilla Mail and Evolution, though Outlook Express and other MUAs do dnl # use LOGIN. Other mechanisms should be used if the connection is not dnl # guaranteed secure. dnl # Please remember that saslauthd needs to be running for AUTH. dnl # dnl TRUST_AUTH_MECH(`EXTERNAL DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl define(`confAUTH_MECHANISMS', `EXTERNAL GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl # dnl # Rudimentary information on creating certificates for sendmail TLS: dnl # cd /etc/pki/tls/certs; make sendmail.pem dnl # Complete usage: dnl # make -C /etc/pki/tls/certs usage dnl # dnl define(`confCACERT_PATH', `/etc/pki/tls/certs')dnl dnl define(`confCACERT', `/etc/pki/tls/certs/ca-bundle.crt')dnl dnl define(`confSERVER_CERT', `/etc/pki/tls/certs/sendmail.pem')dnl dnl define(`confSERVER_KEY', `/etc/pki/tls/certs/sendmail.pem')dnl dnl # dnl # This allows sendmail to use a keyfile that is shared with OpenLDAP's dnl # slapd, which requires the file to be readble by group ldap dnl # dnl define(`confDONT_BLAME_SENDMAIL', `groupreadablekeyfile')dnl dnl # dnl define(`confTO_QUEUEWARN', `4h')dnl dnl define(`confTO_QUEUERETURN', `5d')dnl dnl define(`confQUEUE_LA', `12')dnl dnl define(`confREFUSE_LA', `18')dnl define(`confTO_IDENT', `0')dnl dnl FEATURE(delay_checks)dnl FEATURE(`no_default_msa', `dnl')dnl FEATURE(`smrsh', `/usr/sbin/smrsh')dnl FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl FEATURE(`virtusertable', `hash -o /etc/mail/virtusertable.db')dnl FEATURE(redirect)dnl FEATURE(always_add_domain)dnl FEATURE(use_cw_file)dnl FEATURE(use_ct_file)dnl dnl # dnl # The following limits the number of processes sendmail can fork to accept dnl # incoming messages or process its message queues to 20.) sendmail refuses dnl # to accept connections once it has reached its quota of child processes. dnl # dnl define(`confMAX_DAEMON_CHILDREN', `20')dnl dnl # dnl # Limits the number of new connections per second. This caps the overhead dnl # incurred due to forking new sendmail processes. May be useful against dnl # DoS attacks or barrages of spam. (As mentioned below, a per-IP address dnl # limit would be useful but is not available as an option at this writing.) dnl # dnl define(`confCONNECTION_RATE_THROTTLE', `3')dnl dnl # dnl # The -t option will retry delivery if e.g. the user runs over his quota. dnl # FEATURE(local_procmail, `', `procmail -t -Y -a $h -d $u')dnl FEATURE(`access_db', `hash -T<TMPF> -o /etc/mail/access.db')dnl FEATURE(`blacklist_recipients')dnl EXPOSED_USER(`root')dnl dnl # dnl # For using Cyrus-IMAPd as POP3/IMAP server through LMTP delivery uncomment dnl # the following 2 definitions and activate below in the MAILER section the dnl # cyrusv2 mailer. dnl # dnl define(`confLOCAL_MAILER', `cyrusv2')dnl dnl define(`CYRUSV2_MAILER_ARGS', `FILE /var/lib/imap/socket/lmtp')dnl dnl # dnl # The following causes sendmail to only listen on the IPv4 loopback address dnl # 127.0.0.1 and not on any other network devices. Remove the loopback dnl # address restriction to accept email from the internet or intranet. dnl # DAEMON_OPTIONS(`Port=smtp,Addr=127.0.0.1, Name=MTA')dnl dnl # dnl # The following causes sendmail to additionally listen to port 587 for dnl # mail from MUAs that authenticate. Roaming users who can't reach their dnl # preferred sendmail daemon due to port 25 being blocked or redirected find dnl # this useful. dnl # dnl DAEMON_OPTIONS(`Port=submission, Name=MSA, M=Ea')dnl dnl # dnl # The following causes sendmail to additionally listen to port 465, but dnl # starting immediately in TLS mode upon connecting. Port 25 or 587 followed dnl # by STARTTLS is preferred, but roaming clients using Outlook Express can't dnl # do STARTTLS on ports other than 25. Mozilla Mail can ONLY use STARTTLS dnl # and doesn't support the deprecated smtps; Evolution <1.1.1 uses smtps dnl # when SSL is enabled-- STARTTLS support is available in version 1.1.1. dnl # dnl # For this to work your OpenSSL certificates must be configured. dnl # dnl DAEMON_OPTIONS(`Port=smtps, Name=TLSMTA, M=s')dnl dnl # dnl # The following causes sendmail to additionally listen on the IPv6 loopback dnl # device. Remove the loopback address restriction listen to the network. dnl # dnl DAEMON_OPTIONS(`port=smtp,Addr=::1, Name=MTA-v6, Family=inet6')dnl dnl # dnl # enable both ipv6 and ipv4 in sendmail: dnl # dnl DAEMON_OPTIONS(`Name=MTA-v4, Family=inet, Name=MTA-v6, Family=inet6') dnl # dnl # We strongly recommend not accepting unresolvable domains if you want to dnl # protect yourself from spam. However, the laptop and users on computers dnl # that do not have 24x7 DNS do need this. dnl # FEATURE(`accept_unresolvable_domains')dnl dnl # dnl FEATURE(`relay_based_on_MX')dnl dnl # dnl # Also accept email sent to "localhost.localdomain" as local email. dnl # LOCAL_DOMAIN(`localhost.localdomain')dnl dnl # dnl # The following example makes mail from this host and any additional dnl # specified domains appear to be sent from mydomain.com dnl # MASQUERADE_AS(`domain.com')dnl dnl # dnl # masquerade not just the headers, but the envelope as well dnl FEATURE(masquerade_envelope)dnl dnl # dnl # masquerade not just @mydomainalias.com, but @*.mydomainalias.com as well dnl # FEATURE(masquerade_entire_domain)dnl dnl # MASQUERADE_DOMAIN(domain.com)dnl dnl MASQUERADE_DOMAIN(localhost.localdomain)dnl dnl MASQUERADE_DOMAIN(mydomainalias.com)dnl dnl MASQUERADE_DOMAIN(mydomain.lan)dnl MAILER(smtp)dnl MAILER(procmail)dnl dnl MAILER(cyrusv2)dnl /etc/mail/trusted-users: > [root@www ~]# vi /etc/mail/trusted-users # /etc/mail/virtusertable: > [root@www ~]# vi /etc/mail/virtusertable [email protected] [email protected] [email protected] [email protected] /etc/hosts: > [root@www ~]# vi /etc/hosts 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 192.168.1.50 email.local I've only included the "local info" part of sendmail.cf, to save space. If there are any files that I've missed, please advise so I may produce them. Now that that's out of the way, lets look at some entries from /var/log/maillog. The first entry is from an order BEFORE the crash, when the site was working as expected. ##Order 200005374 Aug 5, 2014 7:06:38 AM## Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: from=OLDadmin, size=11091, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 07:06:39 www sendmail[26150]: s75C6dXe026150: from=<[email protected]>, size=11257, class=0, nrcpts=2, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: [email protected],=?utf-8?B?dGhvbWFzICBHaWxsZXNwaWU=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71091, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75C6dXe026150 Message accepted for delivery) Aug 5 07:06:40 www sendmail[26152]: s75C6dXe026150: to=<[email protected]>,<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=161257, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) This next entry from maillog is from an order AFTER the crash. ##Order 200005375 Aug 5, 2014 9:45:25 AM## Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: from=OLDadmin, size=11344, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: [email protected], ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: from=<[email protected]>, size=11500, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: to==?utf-8?B?S2VubmV0aCBCaWViZXI=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm1030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: s75EjQ4P030021: DSN: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: to=OLDadmin, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42368, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: from=<>, size=12368, class=0, nrcpts=0, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: s75EjQ4Q030021: return to sender: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm5030022: from=<>, size=14845, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4Q030021: to=postmaster, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=43392, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm5030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30025]: s75EjQm5030022: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=45053, dsn=2.0.0, stat=Sent Aug 5 09:45:27 www sendmail[30024]: s75EjQm1030022: to=<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=131500, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) To add a little more, I think I've pinpointed the actual crash event. ##THE CRASH## Aug 5 09:39:46 www sendmail[3251]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[3260]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[29370]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:39:47 www sendmail[29372]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee23t029466 Message accepted for delivery) Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee2wh029467 Message accepted for delivery) Aug 5 09:40:06 www sm-msp-queue[29370]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sendmail[29372]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sm-msp-queue[29888]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:40:06 www sendmail[29890]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: s75Ee6xY029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xY029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: s75Ee6xZ029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xZ029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Something to note about the maillog's: Before the crash, the msgid included localhost.localdomain; after the crash it's been domain.com. Thanks to all who take the time to read and look into this issue. I appreciate it and look forward to tackling this issue together.

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