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• Best practice for ONLY allowing MySQL access to a server?

  - by Calvin Froedge

  Here's the use case: I have a SaaS system that was built (dev environment) on a single box. I've moved everything to a cloud environment running Ubuntu 10.10. One server runs the application, the other runs the database. The basic idea is that the server that runs the database should only be accessible by the application and the administrator's machine, who both have correct RSA keys. My question: Would it be better practice to use a firewall to block access to ALL ports except MySQL, or skip firewall / iptables and just disable all other services / ports completely? Furthermore, should I run MySQL on a non-standard port? This database will hold quite sensitive information and I want to make sure I'm doing everything possible to properly safeguard it. Thanks in advance. I've been reading here for a while but this is the first question that I've asked. I'll try to answer some as well = )

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• Developing and implementing a testing plan for a software app deployed on a web server

  - by Abhzoo

  A company in the USA is building a new Web App that will be offered SaaS to customers and the development is being done by a software development team located in a different country(India). They are about to take delivery of a first demo to provide live feedback to the team in India. The overseas team requires a cloud server (Windows + SQL Standard, 8GB Ram, 8 vCPUs, 40GB SSD system disk, 80GB SSD data disk, 1600Mb/s network bandwidth) to serve as a tester server. When the tester is setup the team will install the app on the test server to get live feedback. Q:Explain in detail how you will develop and implement a testing plan for the software App. Be sure to explain the specifics. PLEASE HELP, NEED ANSWER ASAP

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• OVH ouvre un Cloud pour les développeurs qui veulent passer au SaaS et se lance dans le calcul haute performance à la demande

  OVH ouvre un Cloud pour les développeurs qui veulent passer au SaaS Et se lance dans le calcul haute performance à la demande « Pour accompagner la mutation du marché des logiciels vers le SaaS, OVH.com fait évoluer son offre Private Cloud basée sur vSphere de VMware », voici résumée en une phrase la nouvelle offre de l'hébergeur nordiste. Une offre qui a pour particularité de ne pas mutualiser les ressources des serveurs, mais qui dédie chaque serveur physique à un client. Le but pour les éditeurs et les développeurs est de disposer d'un environnement dans lequel ils peuvent migrer leurs logiciels et les proposer en mode SaaS. « Au lieu d'installer le logiciel c...

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• Alternatives to Force and Zoho Creator?

  - by davemackey

  I'm wondering what sorts of application development platforms of a SaaS nature are available other than Force and Zoho?

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• What do you use for recurring payments in a Rails Application?

  - by Chance

  I'm fairly new to rails so I'm definitely not up to speed on the community's best practices, tools, etc. So I figure this may be the best place to ask. What do you use for recurring billing in a rails app? From what I can tell, there are a number of options including rolling my own with ActiveMerchant or using one of the SaaS out there. As far as the SaaS recurring billing systems, I've only stumbled upon one thus far (chedder getter) and I'm hoping there are alternatives (if, for nothing else, so I can compare). Additionally, I've seen a few invoice systems but they either do not handle the payment portion, do not seem to fit well with the intention, or are extremely outdated. Thanks in advance!

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• How to Design a SaaS Database

  - by Josh Curren

  I have a web app that I built for a trucking company that I would like to offer as SaaS. What is the best way to design the database? Should I create a new database for each company? Or should I use one database with tables that have a prefix of the company name? Or should I Use one database with one of each table and just add a company id field to the tables? Or is there some other way to do it?

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• Providing SaaS functionality to a .NET portal with DLLs

  - by Abdullah Jibaly

  I'm not sure I'm asking the right question here, but I'm looking to provide web based functionality from one ASP.NET application to another remote 'portal-like' application. Is it possible to simply give the portal a DLL? As an example, let's say the SaaS web app has a patient-entry form that I want to be able to use from the portal application. I would like the portal app to be able to set preferences (permissions, color, style, etc), make a function call, and have that capability presented within a certain div or something. Is there any .NET technologies that provide this kind of integration?

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• Are there any ASP.NET MVC subscription-based starter kits or examples?

  - by Wayne M

  Basically something that handles the low-level "plumbing" code for a subscription-based service. I see a lot of things dealing with basic membership, but nothing that handles the subscription aspect (recurring billing, automated jobs for setting up billing, notification for billing, etc). This might be the one thing that keeps me from using ASP.NET MVC for my SaaS idea, since it would take a fair amount of development time to write my own; if I go with my other option, Ruby on Rails, I can buy a kit that does all of this for $250. I haven't found anything even remotely close to this for .NET - all of the SaaS sample apps I've seen are more like StackOverflow et all where you have one site that multiple people log on to, not the web application model where you have subscribers who are billed monthly, each of whom has users and other entities (e.g. Customers, Tasks, etc) for their own site. Is there anything similar for ASP.NET, or some kind of guidelines for writing my own if I have to, so I don't waste too much time? As a startup that means that I'm doing all the coding myself. I've found this, but it seems to only be for billing and didn't seem to have much (any?) documentation on exactly how to set it up.

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• Opaque tenant identification with SQL Server & NHibernate

  - by Anton Gogolev

  Howdy! We're developing a nowadays-fashionable multi-tenanted SaaS app (shared database, shared schema), and there's one thing I don't like about it: public class Domain : BusinessObject { public virtual long TenantID { get; set; } public virtual string Name { get; set; } } The TenantID is driving me nuts, as it has to be accounted for almost everywhere, and it's a hassle from security standpoint: what happens if a malicious API user changes TenantID to some other value and will mix things up. What I want to do is to get rid of this TenantID in our domain objects altogether, and to have either NHibernate or SQL Server deal with it. From what I've already read on the Internets, this can be done with CONTEXT_INFO (here's a NHibernatebased implementation), NHibernate filters, SQL Views and with combination thereof. Now, my requirements are as follows: Remove any mentions of TenantID from domain objects ...but have SQL Server insert it where appropriate (I guess this is achieved with default constraints) ...and obviously provide support for filtering based on this criteria, so that customers will never see each other's data If possible, avoid SQL Server views. Have a solution which plays nicely with NHibernate, SQL Servers' MARS and general nature of SaaS apps being highly concurrent What are your thoughts on that?

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• How do you control access to your web application based on IP

  - by Samuel

  We have a requirement to control access to our SaaS based web application based on IP addresses (i.e. We will have to limit access to Company A users only if the request originates from the PCs in their subnet). How do you solve this issue?

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• Lookups in Multi-Tenant Database

  - by Huthaifa Afanah

  I am developing a SaaS application and I am looking for the best way to design lookup tables, taking in consideration: The look-up tables will have predefined data shared among all the tenants Each tenant must have the ability to extend the look-up table with his own data e.g adding a car class not defined I am thinking about adding TenantID column to each lookup and add the predefined data with setting that column to some value which represents the "Super Tenant" that belongs to the system itself

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• CMS for a fairly large Mobile Website - Please Help Select.

  - by Vinod

  I am looking for :- A mature, scalable and proven CMS solution With Support for Mobilization (Android and iPhone) Good Amount of Customization using Java / .NET Lots of out of the box components to choose from. Please help with recommendations. p.s Are there any Mobile CMS providers which works in a SaaS model?

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• What cloud backup solution supports a "backup server to cloud" configuration?

  - by Gepeto

  What online backup tool allows you to: A) Back up Windows, Linux and optionally Mac desktops and servers to the cloud B) Do so by first backing up to a central server or appliance C) Allow restoring from that appliance when possible and if not go to the cloud For now the best option I have seen is i365 by seagate with an appliance between the local computers and the cloud. I know Microsoft also has an i365 plugin for DPM, as well as an Iron Mountain plugin. However, I feel that there must be a simpler way to do this. Can any of the "simpler" solutions like Jungle Disk or anything else going to s3, Mozy, Carbonite, Crashplan, etc do this? Thank you

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• Distributed Database Services?

  - by Cameron

  I'm working on a database-driven web service with clients in the US and Australia. We're currently hosted in the US, however our Australian clients are experiencing lag. The lag is primarily due to the fact that the pages launch AJAX queries which require some db work to be done on our database in the US and these take a while to perform a round trip. Ideally, we're looking for some kind of distributed database system which replicates our main US database in Australia (and possibly other locations if we choose to expand later on). Does anyone have any suggestions for services which offer something like this? Something like a CDN (CacheFly etc), which is web-based, simple to set up etc but for databases instead of static files. Ideally it would be completely transparent to the application and abstract away all the distributed database management, syncs etc.

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• Hosted application, DNS server setup?

  - by Ward Loockx

  Currently I'm allowing users to have an hosted application. Currently they have to point A-records to our servers (sometimes this is to hard or get's messy). I've seen other players using 2 dns servers, so that the user only needs to change these. I'm willing to implement this, but a lot of questions come up. What should I use for this? Can I use bind? The records need to be generated from a mysql database What type of servers do I need? Is a DNS server taking a lot of load? Currently having around 80K daily visitors. Thanks!

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• How do you configure Tomcat to allow dynamically added hosts?

  - by Shaun F

  Is there a way to setup apache and tomcat so that I can have d1.webapp.com d2.webapp.com d3.webapp.com etc. All hosted by the same tomcat instance without having to add aliases to the HOSTS element in the tomcat config file? I will be allowing new users to have thier own domain when they sign up and it will be a subdomain of the web app. I don't want to keep updating the hosts file for aliases and restarting tomcat though each time a new user signs up?

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• Srvany Starts but Application doesn't

  - by mharran

  I used Instsrv and Srvany as to create a service on W2008; the Srvany service starts okay but the application does not start. The application is TeamSpeak 3 btw. I don't think it's an issue with my W2008 setup as I have a previous version of the application set up the exact same way and running perfectly. Also, I have no problem manually starting the application even when I copy and paste into the 'Run' box the path used for the application by Srvany. I looked at Events but nothing there except notification that the service has entered the running state, didn't really expect any errors as the service has started even though the application hasn't. Any suggestions on what could be the problem?

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• Can anyone recommend a good BSS/OSS platform for a voip provider?

  - by john unkas

  We are a voip startup and want to launch a voip service, while we have the call control platform (broadworks) we are wondering what BSS/OSS platform to use. Our options are to buy a turnkey solution (if it exists) or else to glue together opensource and commerical offerings to create a complete solution. BSS components we're looking for are identity management, billing, rating, product catalogue, subscription management, reporting, etc..

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• Free tools for analyzing client-server communication issues

  - by roberto

  Hi, we have some issues with a client-server based application and we would like to better understand client-server communication without going to the software company that sold the application. At least we would like to perform the analysis in parallel. Can you suggest to me a dummy proof application that we can easily get and install to analyze client-server traffic? Many thanks!

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• Free tools for analizing client-server comunication issues

  - by roberto

  Hi, we have some issues with a client-server based application and we would like to better understand client-server comunication without going to the software company that sold the application. At least we would like to perform the analysis in parallel. Can you suggest to me a dummy proof application that we can easily get and install to analise client-server traffic? Many thanks!

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• Looking for a good Dynamic Imaging Solution

  - by user151289

  I work for a small E-Commerce shop and we are looking for a process that will handle resizing our product images dynamically. Currently our designers take high resolution photos, either provided by the manufactures or created in house, and alter them to fit various pages on our site. The designers are constantly resizing, cropping, altering compression levels, etc., of each product photo to fit the needs of the business. Being that our product line is updated frequently, this becomes a monotonous task. Abobe Scene7 does exactly what we are looking to do and the images are served up from a CDN. Unfortunately we found it to be too expensive. I'm curious to learn how others handle this process at their organizations. Does anyone know of any good 3rd party tools or other SAAS providers that can handle performing some basic image manipulation and serving them on the fly?

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• Notification Email Best Practices--From Server Setup to Programming

  - by Andrew Wagner

  All, I'm in the process now of building a SaaS tool that allows network admins to generate notification emails to the members of the end-users of our platform (among many many other things). I'm running into a bit of an "out of my expertise" wall, as I know there are a lot of variables involved with configuring an application that can: Run in a distributed way via load balancing and still-- Leverage a single mail server for sending notification emails Process unsubscribe requests Avoid any ISP blacklisting in the process. If anyone has the time and has done this before, I'd love if you could walk me through the A-Z of best practices both from a configuration perspective and an execution perspective for generating these emails (anything from necessary DNS settings to ideal SMTP setup and configuration) Currently, our application generates email via Google Apps using the PHPMailer class. While this works well, it doesn't queue messages (potential for timeout problems if any of our clients amass a very large list of end-users), and Google limits the amount of allowed generated email messages to 500/day. I know this is a lofty question, but any guidance you could provide would be smashing and a big help as we work through this hurtle in our beta development stage. Thanks!

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• What do I do about recurring billing?

  - by phidah

  This might be a subjective question, but I'll give it a go. There are already a number of questions on SO that revolves around subscription billing management. I am currently working on a SaaS solution that will require a fully automated billing system. What I am not looking for when asking this question is not advice on implementing towards a specific payment gateway or stuff like that. Instead I'd like advice on what kind of approach to take. The functionality that I need is a system that can handle upgrades, downgrades, recurring billing, cancellations, etc. Initially for one product only, but it might over time be a requirement that the system can handle multiple products (by products I mean fundamentally different products, not different variations of the same product). As I see it there are a number of possible approaches when you need a solution like this: Code a billing server yourself that supports this and is decoupled from each product so that it can handle multiple independent products. Use a hosted solution like Recurly, Chargify, Spreedly or CheddarGetter. The advantage of using a hosted solution is obviously that you don't need PCI certification, the concern is outsourced and it is a lot faster to get up and running. These advantages come at a cost however: The most important support function for your product - i.e. the billing is not in your control. Additionally you have less control and flexibility. What would you do? If we look beyond the PCI requirements I would definately prefer to have a system coded in-house that could do this kind of job. On the other hand I've heard from numerous sources that coding a system like this is a pain. Any advice is highly appreciated. Also, if you advice to code it yourself, any experiences on how to do it or if there are any opensource projects (no matter the language, what I'm after is not the code but the structure) that I can benefit from would really mean alot. Thanks in advance for your inputs! :-)

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• Is there the equivalent of cloud computing for modems?

  - by morpheous

  I asked this question on SF, and someone recommended that I ask it here - (I don't think I have enough points to move a question from SF to SO - and in any case, I don't know how to do it - so here is the question again): I am interested in the concept of PAAS (platform as a service). However, all talk about SAAS/PAAS seems to focus on only the computer itself - not its peripherals. Is it possible to 'outsource' modems as a resource - so that an app running remotely can pump data to a modem in the cloud? As a bit of background to the question, a group of us are thinking of starting a company that offers similar services to companies like twilio etc - but I want to 'outsource' both the computing hardware (thats PAAS - the easy bit) and the modems (thats what I cant seem to find any info on). Does anyone know if modems can be bundled as part of a PAAS service? - alternatively, is there a way that an application running on one computer can communicate (i.e. pump data) to a remote modem residing on another machine?. I assume I can come up with some protocol over UDP or TCP - but there is no point reinventing the wheel - if such a protocol like that already exists (or if it some open source software allows one to do this). Any suggestions on how to solve this problem?

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• Thoughts on GoGrid vs EC2

  - by Jason

  I am currently hosting my SaaS application at GoGrid (Microsoft stack). Here's what I have: Database Server - physical box, 12 GB RAM, 2 X Quad Core CPU (2.13 GHz Xeon E5506) 2 Web / App servers - cloud servers, 2 GB RAM, 2 VCPUs 300 GB monthly bandwidth I am paying around $900 / month for this. My web / app servers are busting at the seams and need to be upgraded to 4 GB of RAM. I also need a firewall, and GoGrid just added this service for an additional $200. After the upgrade, I will be paying around $1,400. I started looking at Amazon EC2, specifically this config: Database server - "High Memory Double Extra Large Instance" - 34 GB RAM, 13 EC2 compute units 2 Web / App servers - "Large Instance" - 7.5 GB RAM, 4 EC2 compute units If I go with 1 year reserved instances, my upfront cost would be $4,500 and my monthly would be $700. This comes to $1,075 / month when amortized. Amazon also includes a firewall for free. Here are my questions: Do any of you have experience running a database (especially SQL Server) on an EC2 instance? How did it perform compared to a dedicated machine? One of my major concerns is with disk I/O. Amazon's description of a compute unit is fairly vague. Any ideas on how the CPU performance on the database servers would compare? I am hoping that the Amazon solution will provide significantly better performance than my current or even improved GoGrid setup. Having a virtual database server would also be nice in terms of availability. Right now I would be in serious trouble if I had any hardware issues. Thanks for any insight...

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