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  • Fix superblock size after dd?

    - by TreyK
    I've recently installed Linux Mint 11, and somehow my partition table ended up so that both it and the unallocated space for Windows 7 were inside an extended partition, which Windows didn't like when I tried to install. So, because I had spent a few hours configuring Mint already, I backed it up to my external hard drive using dd. I have restored it to the new partition I made for Mint, but new the partition isn't the same size as the one I dd'd from, so I'm getting yelled at for having a bad superblock size. Is there any way that I can fix this while keeping the new, smaller partition? -Trey

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  • Deleting slow on X11 emacs

    - by Malvolio
    I'm running GNU Emacs 21.4.1 on a (remote) remote Linux ((CentOS) box, using my MacBook as the X-server. Works fine, unless I try to delete a word, line, or region. Then it locks up for 30 seconds or so. It sounds like a minor thing, but you realize how often you do a delete when you have to stop for 30 seconds every time. My theory is that Emacs is trying to put the text in the X-server cut-and-paste buffer, which is trying to put it in the OSX cut-and-paste buffer and somewhere along the way, the process is blocked until it times out. (My only evidence for this theory is (a) copy-region behaves the same way and (b) deleted text doesn't show up in the buffer.) Any suggestions appreciated. Edit: (setq interprogram-cut-function nil) fixed me right up. Which makes perfect sense. Thanks, Trey.

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  • Alice In Wonderland: Good, but not Great

    - by Theo Moore
    We went to see Alice In Wonderland today. We both like Tim Burton a lot (the stranger the better) and like Johnny Depp very well also. After seeing all the previews and such, we were fired up to see this film. Honestly, I thought it was good but not great. I was prepared to be wow-ed, but I wasn't. Perhaps I expected too much. I did like it, but I'll not own it nor would I expect to see it again...unless someone I know decides they want to see it. I was about to say something to reassure you that I wasn't going to provide any spoilers but two things occurred to me: one, I never give spoilers and two, why worry about spoilers for a film that so closely follows a book? My comments about the film are hard to describe, but the basic gist is that it doesn't really feel like it..."works" to me. I can't get any more specific than that, much as I'd like to do so. Something about it seems sort of disjointed and not in that Alice way you'd expect. My only specific comment is that I didn't like the actor who plays Alice very well. She was very flat and just didn't sell he character to me. She seemed a bit, well, plastic. Depp was as good as you'd expect him to be, I am happy to say. Obviously Lewis Carroll couldn't have imagined this made into film, but I can't help thinking that he'd see this and say that Depp was the perfect Mad Hatter. So, I'd definitely recommend seeing it (we saw it in 3D which was cool, but not really necessary) at least once, but don't be surprised if you're kinda meh afterwards.

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  • How can I use the shell to make my mp3s a Shoutcast source?

    - by ChasonDehsotel
    I'm looking to stream a directory of mp3s from my audio source (Debian server) to my Shoutcast server. The idea is to have an archive playing in the instance that someone isn't broadcasting live. I'm not sure how to continue. I started with extensive Google-ing, and was unable to come up with a solution. Evan Carroll suggested I try here. I appreciate any insight y'all may have. __ On a side note, "users with less than 100 reputation can't create new tags. The tags 'shoutcast-source shoutcast broadcasting' are new. Try using existing tags instead." -- Who can create these?

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  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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  • Is DQS-in-the-cloud on its way?

    - by jamiet
    LinkedIn profiles are always a useful place to find out what's really going on in Microsoft. Today I stumbled upon this little nugget from former SSIS product team member Matt Carroll: March 2012 – December 2012 (10 months)Redmond, WA Took ownership of the SQL 2012 Data Quality Services box product and re-architected and extended it to become a cloud service. Led team and managed product to add dynamic scale, security, multi-tenancy, deployment, logging, monitoring, and telemetry as well as creating new Excel add-in and new ecosystem experience around easily sharing and finding cleansing agents. Personally designed, coded, and unit tested in-memory trigram matching algorithm core to better performance, scale and maintainability. Delivered and supported successful private preview of the new service prior to SQL wide reorganization.  http://www.linkedin.com/profile/view?id=9657184  Sounds as though a Data-Quality-Services-in-the-cloud (which I spoke of as being a useful addition to Microsoft's BI portfolio in my previous blog post Thoughts on Power BI for Office 365 ) might be on its way some time in the future. And what's this SQL wide reorganization? Interesting stuff. @Jamiet  

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  • Is there a command-line utility app which can find a specific block of lines in a text file, and replace it?

    - by fred.bear
    UPDATE (see end of question) The text "search and replace" utility programs I've seen, seem to only search on a line-by-line basis... Is there a command-line tool which can locate one block of lines (in a text file), and replace it with another block of lines.? For example: Does the test file file contain this exact group of lines: 'Twas brillig, and the slithy toves Did gyre and gimble in the wabe: All mimsy were the borogoves, And the mome raths outgrabe. 'Beware the Jabberwock, my son! The jaws that bite, the claws that catch! Beware the Jubjub bird, and shun The frumious Bandersnatch!' I want this, so that I can replace multiple lines of text in a file and know I'm not overwriting the wrong lines. I would never replace "The Jabberwocky" (Lewis Carroll), but it makes a novel example :) UPDATE: ..(sub-update) My following comment about reasons when not use sed are only in the context of; don't push any tool too far beyond its design intent (I use sed quite often, and consider it to be invaluable.) I just now found an interesting web page about sed and when not to use it. So, because of all the sed answers, I"ll post the link.. it is part of the sed FAQ on sourceforge Also, I'm pretty sure there is some way diff can do the job of locating the block of text (once it's located, the replacement is quite straight foward; using head and tail) ... 'diff' dumps all the necessary data, but I haven't yet worked out how to filter it , ... (I'm still working on it)

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  • node.js beginner tutorials?

    - by TreyK
    Hey all, I'm working on creating my first real node.js http server, and I'm sort of drowning in it. As a good teacher of mine always said, "I'll just shove you in the water for now, and then I'll show you how to swim." Fortunately, she wasn't a swimming instructor, but it's a good analogy nonetheless. I feel like I've jumped into node.js and I've only found a ping pong ball to help, that is to say, most of the tutorials I've read stop shortly after the "Hello World" example and I've mostly been trying to make sense of copied and pasted code (or they assume I have knowledge of lower level HTTP and webserver concepts that have been done for me as an Apache/PHP developer). I have experience in both client-side Javascript and PHP, but node seems to be a beast all of its own. I don't quite have the low-level knowledge that seems necessary for creating a node server, and connect, which seems to be a nice module for simplifying things, seems quite sparsely explained, even in the docs on its Git. Where could I find some tutorials to help me in this situation? TL;DR - Are there any tutorials for node.js that go beyond "Hello World" but don't require much low-level knowledge? Or any tutorials that explain lower-level HTTP and webserver concepts that I would need to effectively create a node HTTP server? Thanks for any help. -Trey

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  • innerHTML doesn't work correctly with xhtml in Chrome

    - by Desperadeus
    Hi! I've got a trouble with Chrome5.0.375.70, but FF 3.6.3 and Opera 10.53 are OK. Below is the line of code: document.getElementById('content').innerHTML = data.documentElement.innerHTML; The data object from the code is a document (typeof(data) == 'object') and I've got it by ajax request to chapter01.xhtml: <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html [ <!ENTITY D "&#x2014;"> <!ENTITY o "&#x2018;"> <!ENTITY c "&#x2019;"> <!ENTITY O "&#x201C;"> <!ENTITY C "&#x201D;"> ]> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Alice's Adventures in Wonderland by Lewis Carroll. Chapter I: Down the Rabbit-Hole</title> <link rel="stylesheet" type="text/css" href="style.css"/> <link rel="stylesheet" type="application/vnd.adobe-page-template+xml" href="page-template.xpgt"/> </head> <body> <div class="title_box"> <h2 class="chapnum">Chapter I</h2> <h2 class="chaptitle">Down the Rabbit-Hole</h2> <hr/> </div> The Chrome cuts all before body and as a result link to css in header is missed; user can't see formatted text and images. How can I fix it or bypass?

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  • Weekend With #iPad

    - by andrewbrust
    Saturday morning, I got up, got dressed and took a 7-minute walk up to the Apple Store in New York’s Meatpacking District to pick up my reserved iPad.  This precinct, which borders Greenwich Village (where I live and grew up) was, when I was a kid, a very industrial and smelly neighborhood during the day  and a rough neighborhood at night.  So imagine my sense of irony as I walked up Hudson Street towards 14th Street, to go wait in line with a bunch of hipsters to buy an iPad on launch day. Numerous blue T-shirt-clad Apple store workers were on hand to check people in to the line specifically identified for people who had reserved an iPad.  Others workers passed out water and all of them, I kid you not, applauded people as they got their chance to go into the store and buy their devices.  They also cheered people and yelled “congratulations” as they left.  The event had all the charm of a mass wedding officiated by Reverend Sung Myung Moon.  Once inside, a nice dude named Trey, with lots of tattoos on his calves, helped me and I acquired my device in short order.  Another guy helped me activate the device, which was comical, because that has to be done through iTunes, which I hadn’t logged into in a while. Turns out my user id was my email address from the company I sold 5 1/2 years ago.  Who knew?  Regardless, I go the device working, packed up and left the store, shuddering as I was cheered and congratulated.  By this time (about 10:30am) the line for reserved units and even walk-ins, was gone.  The iPhone launch this was not. As much as I detested the Apple Store experience, I must say the device is really nice.  the screen is bright, the colors are bold, and the experience is ultra-smooth.  I quickly tested Safari, YouTube, Google Maps, and then installed a few apps, including the New York Times Editors’ Choice and a couple of Twitter clients. Some initial raves: Google Maps and Street View on the iPad is just amazing.  The screen is full-size like a PC or Mac, but it’s right in front of you and responding to taps and flicks and pinches and it’s really engulfing.  Video and photos are really nice on this device, despite the fact that 16:9 and anamorphic aspect ration content is letter boxed.  It still looks amazing.  And apps that are designed especially for the iPad, including The Weather Channel and Gilt and Kayak just look stunning.  The richness, the friendly layout, the finger-friendly UIs, and the satisfaction of not having a keyboard between you and the information you’re managing, while you sit on a couch or an easy chair, is just really a beautiful thing.  The mere experience of seeing these apps’ splash screens causes a shiver and Goosebumps.  Truly.  The iPad is not a desktop machine, and it’s not pocket device.  That doesn’t mean it’s useless though.  It’s the perfect “couchtop” computer. Now some downsides: the WiFi radio seems a bit flakey.  More than a few times, I have had to toggle the WiFi off and back on to get it to connect properly.  Worse yet, the iPad is totally bamboozled by the fact that I have four WiFi access points in my house, each with the same SSID.  My laptops are smart enough to roam from one to the other, but the iPad seems to maintain an affinity for the downstairs access point, even if I’m turning it on two flights up.  Telling the iPad to “forget” my WiFi network and then re-associate with it doesn’t help. More downers: as you might expect, there are far more applications developed for the iPhone than the iPad.  And although iPhone apps run on the iPad, that provides about the same experience as watching standard def on a big HD flat panel, complete with the lousy choice of thick black borders or zooming the picture in to fill the screen.  And speaking of iPhone Apps, I can’t get the Sonos one to work.  Ideally, they’d have a dedicated iPad app and it would work on the first try.  And the iPad is just as bad as any netbook when it comes to being a magnet for fingerprints.  The lack of multi-tasking is quite painful too – truly, I don’t mind if only one app can be active at once, but the lack of ability to switch between apps, and the requirement to return to the home screen and re-launch a previous app to switch back, is already old and I’ve had the thing less than 48 hours. These are just initial impressions.  I’ll have a fuller analysis soon, after I’ve had some more break-in time with my new toy.  I’ll be thinking not just about the iPad and iPhone but also about Android, the 2.1 update for which was pushed to my Droid today, and Windows Phone 7, whose “hub” concept I now understand the value of.  This has been a great year for alternative computing devices, and I see no net downside for Apple, Google or Microsoft.  Exciting times.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Code golf: Word frequency chart

    - by ChristopheD
    The challenge: Build an ASCII chart of the most commonly used words in a given text. The rules: Only accept a-z and A-Z (alphabetic characters) as part of a word. Ignore casing (She == she for our purpose). Ignore the following words (quite arbitary, I know): the, and, of, to, a, i, it, in, or, is Clarification: considering don't: this would be taken as 2 different 'words' in the ranges a-z and A-Z: (don and t). Optionally (it's too late to be formally changing the specifications now) you may choose to drop all single-letter 'words' (this could potentially make for a shortening of the ignore list too). Parse a given text (read a file specified via command line arguments or piped in; presume us-ascii) and build us a word frequency chart with the following characteristics: Display the chart (also see the example below) for the 22 most common words (ordered by descending frequency). The bar width represents the number of occurences (frequency) of the word (proportionally). Append one space and print the word. Make sure these bars (plus space-word-space) always fit: bar + [space] + word + [space] should be always <= 80 characters (make sure you account for possible differing bar and word lenghts: e.g.: the second most common word could be a lot longer then the first while not differing so much in frequency). Maximize bar width within these constraints and scale the bars appropriately (according to the frequencies they represent). An example: The text for the example can be found here (Alice's Adventures in Wonderland, by Lewis Carroll). This specific text would yield the following chart: _________________________________________________________________________ |_________________________________________________________________________| she |_______________________________________________________________| you |____________________________________________________________| said |____________________________________________________| alice |______________________________________________| was |__________________________________________| that |___________________________________| as |_______________________________| her |____________________________| with |____________________________| at |___________________________| s |___________________________| t |_________________________| on |_________________________| all |______________________| this |______________________| for |______________________| had |_____________________| but |____________________| be |____________________| not |___________________| they |__________________| so For your information: these are the frequencies the above chart is built upon: [('she', 553), ('you', 481), ('said', 462), ('alice', 403), ('was', 358), ('that ', 330), ('as', 274), ('her', 248), ('with', 227), ('at', 227), ('s', 219), ('t' , 218), ('on', 204), ('all', 200), ('this', 181), ('for', 179), ('had', 178), (' but', 175), ('be', 167), ('not', 166), ('they', 155), ('so', 152)] A second example (to check if you implemented the complete spec): Replace every occurence of you in the linked Alice in Wonderland file with superlongstringstring: ________________________________________________________________ |________________________________________________________________| she |_______________________________________________________| superlongstringstring |_____________________________________________________| said |______________________________________________| alice |________________________________________| was |_____________________________________| that |______________________________| as |___________________________| her |_________________________| with |_________________________| at |________________________| s |________________________| t |______________________| on |_____________________| all |___________________| this |___________________| for |___________________| had |__________________| but |_________________| be |_________________| not |________________| they |________________| so The winner: Shortest solution (by character count, per language). Have fun! Edit: Table summarizing the results so far (2012-02-15) (originally added by user Nas Banov): Language Relaxed Strict ========= ======= ====== GolfScript 130 143 Perl 185 Windows PowerShell 148 199 Mathematica 199 Ruby 185 205 Unix Toolchain 194 228 Python 183 243 Clojure 282 Scala 311 Haskell 333 Awk 336 R 298 Javascript 304 354 Groovy 321 Matlab 404 C# 422 Smalltalk 386 PHP 450 F# 452 TSQL 483 507 The numbers represent the length of the shortest solution in a specific language. "Strict" refers to a solution that implements the spec completely (draws |____| bars, closes the first bar on top with a ____ line, accounts for the possibility of long words with high frequency etc). "Relaxed" means some liberties were taken to shorten to solution. Only solutions shorter then 500 characters are included. The list of languages is sorted by the length of the 'strict' solution. 'Unix Toolchain' is used to signify various solutions that use traditional *nix shell plus a mix of tools (like grep, tr, sort, uniq, head, perl, awk).

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