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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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• Win Svr 2003 DHCP Bad Addresses

  - by VinceM

  After looking at other posts I still can figure this out. I'll start at the beginning... I inherited this network and I'm not the most knowledgeable about networking... We have a AD DHCP Server that is also our DNS server, We were having some VPN issues (on the same server) and my boss decided to disable routing and remote access, which cleared the settings. We couldn't get it set back up correctly so we rolled back to a backup drive they created a number of months ago. Since rolling back I've had Bad_Address listings in DHCP and there is a number of duplicate records in the DNS Forward Lookup Zones. We have less than 50 devices on the network but I have over 90 Bad Addresses showing. This server is currently running but we get IP address conflicts all the time on pretty much all the computers. I have had people do release and renew but it didn't help... I have also deleted and re-added the scope to no avail either. Any help or ideas would be greatly appreciated and I apologize if I missed another post that has information to help. Thanks, Vince

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• links for 2011-01-13

  - by Bob Rhubart

  Webcast: Oracle WebCenter Suite: Giving Users a Modern Experience Speakers: Vince Casarez (VP Enterprise 2.0 Product Management, Oracle),  Erin Smith (Consulting Practice Manager – Portals, Oracle), Robert Wessa (Consulting Technical Director – Enterprise 2.0 Infrastructure, Oracle)  (tags: oracle otn webcenter webcast enterprise2.0) Oracle & StickyMinds.com Webcast: Load Testing Techniques for Enterprise Applications Mughees Minhas, Senior Director of Product Management, Oracle Server Technologies, answers your questions about the latest techniques for effectively and efficiently testing enterprise application performance. Thursday, January 20, 2011. 10am PT / 1pm ET. (tags: oracle otn stickymings webcast) Bay Area Coherence Special Interest Group (BACSIG) Jan 20, 5:30pm - 8:00pm PT. Presentations: Coherence 3.6 Clustering Features (Rob Lee), Efficient Management and Update of Coherence Clusters to Reduce Down Time ( Rao Bhethanabotla), How To Build a Coherence Practice (Christer Fahlgren). (tags: oracle, otn coherence bacsig) Podcast Show Notes: William Ulrich and Neal McWhorter on Business Architecture (ArchBeat) A four-part interview with the authors of  "Business Architecture: The Art and Practice of Business Transformation"  (tags: oracle otn podcast businessarchitecture) John Brunswick: Overlapping Social Networks in your Enterprise? Strategies to Understand and Govern "Overall it is important to consider if tacit knowledge being captured by the social systems is able to be retained and somehow summarized into an overall organizational directory." - John Brunswick (tags: oracle otn enterprise2.0 socialnetworking) Coherence - How to develop a custom push replication publisher (Middlewarepedia) Cosmin Todur describes "a way of developing a custom push replication publisher that publishes data to a database via JDBC."  (tags: oracle coherence grid) Aino Andriessen: Oracle Diagnostics Logging (ODL) for application development "Logging is a very important aspect of application development as it offers run-time access to the behaviour and data of the application. It’s important for debugging purposes but also to investigate exception situations on production." -- Aino Andriessen (tags: oracle odl java jdeveloper weblogic) Security issues when upgrading a Web Catalog from 10g to 11g Oracle BI By Bakboord "I blogged about upgrading from Oracle BI EE 10g to Oracle BI EE 11g R1 earlier. Although this is a very straight forward process, you could end up with some security issues." -- Daan Bakboord (tags: oracle businessintelligence obiee) Angelo Santagata: SOA Composite Sensors : Good Practice "A good best practice is that for any composites you create, consider publishing a composite sensor value using a primary key of some sort , e.g. orderId, that way if you need to manipulate/query composites you can easily look up the instanceId using the sensorid." - Angelo Santagata (tags: oracle soa sca) Javier Ductor: WebCenter Spaces 11g PS2 Task Flow Customization "Previously, I wrote about Spaces Template Customization. In order to adapt Spaces to customers prototype, it was necessary to change template and skin, as well as the members task flow. In this entry, I describe how to customize this task flow." - Javier Ductor (tags: oracle otn enterprise2.0 webcenter) RonBatra's blog: Cloud Computing Series: VI: Industry Directions "When someone says their 'Product/Solution is in the Cloud,' ask them basic questions to seperate the spin from the reality. I would start with 'tell me what that means' and see which way the conversation goes." - Oracle ACE Director Ron Batra (tags: oracle otn oracleace cloud) First JSRs Proposed for Java EE 7 (The Java Source) With the approval of Java SE 7 and Java SE 8 JSRs last month, attention is now shifting towards the Java EE platform. (tags: oracle java jsr javaee)

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• Revisioning the CeBIT 2011

  - by hechtsuppe

  Hey guys, I am living in the CeBIT's hometown, the beautiful city Hanover. So I am visiting this exhibition since 2002 and I've seen a lot of changes during all this time. But this time, it was the most boring fair I've ever seen. Lets start with the first halls: "The same procedure as every year"- directly behind the entrance are the exhibitioners from far east (China, Taiwan...). In the past, they've shown a lot of nice toys. But this time, they got very serious, the only great gimmick was the motorcycle suitcase for the iPad, I watched the presentation until I reminded myself that I am not owning an iPad and these cases weren't suitable for my BMW motorcycle. So I started looking for the business stuff (I was there for business). I walked deeper in the exhibition area: During the way to the business halls, I came across a hall where I heard a big bass- the gamer's hall I think so I made a quick getaway from there. I saw a lot of teenagers with gaming bags on thier shoulders and I was really confused. I thought 'Damn it is tuesday 11:00 am, the trade fair is opened for public on saturday, why they are here and not at school?'. So the german schools seem to be too easy for students. At the time I was a pupil I visited the CeBIT on saturday! At the business halls: I visited IBM's booth but there were only guys looking like penguins and I weared a white chemise. So nobody was interested in talking to me. At the coffeebar I met a very nice guy from Bangladesh I think he was round about 25, but he told me that he was the first time in germany and he thought that germans are still nazis. I laughed at him and went to DELL. I was really really really interested in client solutions from DELL because I want to get away from our current client manufacturer. At the DELL booth I became recognized and a really nice guy told me where to use which client products. But there were too many people for trying the notebooks so the DELL guy asked for my business card. But I am still waiting for information, dear 'DELL dude'. I went to the Microsoft booth for informing myself about new IT trends. There were nothig new, only a few presentations about the 'new' Windows Live, Windows Phone 7 and 'the allmighty cloud'. But there was a very small presentation corner with the title 'geeks corner'. A guy inside the 'geeks corner' started Visual Studio 2010, I was really agog for the presentation. But then he started talking about Windows Phone 7 and how to program. He began with drag'n drop a textbox and a button on the form. He wrote really basic code and explained the functionality of a textbox- then I stood up and left the room. At the end: Before leaving the fairground, I've visited a few small booths and the big anti-virus program companies. But there was nothing new, I was really disappointed  this year. I've seen only ten exhibition babes and the rest of the week I stood ~3 hours in traffic jams. But I really love the flair in the whole town during this exhibition. The people in the city railways, which are really confused and the people in the pubs. Cheers Vince

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• DallasXAML.com – A New User Group for Silverlight, WPF, XBAP, etc.

  - by vblasberg

                                   http://DallasXAML.com   I’ve devoted much of last month to starting the DallasXAML User Group.  I finally got back into user group management after 2 years away from leading the Dallas C# SIG.  Now I’m having fun getting a Silverlight/WPF user group going strong for the Dallas / Ft. Worth community.  Our first meeting was March 3rd at the Improving Enterprises offices in North Dallas.  We had about 25 to 35 attendees in the first meeting and it went well.  We covered the most important topic that everyone should understand well – data binding.   So I chose the XAML user group so we can get together for a common group improvement in the Dallas / Ft. Worth area and learn cross-technology information that we can use now.  It is not a lecture hall.  The great thing is that we’ll provide hands-on experience with most every meeting.  The goal is to get the experience that we can use the next work day.  I unfortunately broke that rule by speaking all through the first meeting, but next month is part two with more hands-on data binding.   The differentiation is this group concentrates on XAML, not Silverlight or Windows Client alone.  What we learn in one area, we gain for all areas.  That includes the Silverlight for Windows Phone 7 coming later this year.  Next year it may be Windows Phone 8, 9, or whatever.    I started developing WPF seriously almost a year ago.  I experienced the painful learning curve.  Anyone who reports that there isn’t a big learning curve either thinks in XAML before it was developed, is on the Silverlight or WPF development team, or has already conquered the learning and forgot the pain.  So I wanted to share the pain or make it easier for others – same thing.  I have found that the more I learn and use good disciplined techniques, the more interesting and rewarding development is again.   A few months ago, I was sitting in the iPhone development session at the Dallas C# SIG.  After the meeting, the audience was polled for future topics.  After a few suggestions, Silverlight got the big hands up.  That makes sense because it’s still the hot topic for many Microsoft developers.  So I surfed around and found that there aren’t enough user groups to help in this area.  I polled a few local group leaders and did the work to start the group.  This week I got a telerik controls licence and improved the site with some great controls, namely the RadHtmlPlaceholder control.  It provides a Silverlight control to show HTML in an IFrame-like area.  On DallasXAML.com, the newsletters and resource pages display in HTML because Silverlight just isn’t there yet.  I’m looking forward to a Silverlight XPS viewer with flow documents.  There are some good commercial version available, but this is a non-profit group.    The DallasXAML.com site points to many other resources such as podcasts and webcasts.  I would rather give them the credit than try to out-do them.  So check out the DallasXAML user group site and attend our meetings if you can.  We meet the first Tuesday of the month.   -Vince DallasXAML User Group Leader  

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• What Counts for a DBA: Skill

  - by drsql

  “Practice makes perfect:” right? Well, not exactly. The reality of it all is that this saying is an untrustworthy aphorism. I discovered this in my “younger” days when I was a passionate tennis player, practicing and playing 20+ hours a week. No matter what my passion level was, without some serious coaching (and perhaps a change in dietary habits), my skill level was never going to rise to a level where I could make any money at the sport that involved something other than selling tennis balls at a sporting goods store. My game may have improved with all that practice but I had too many bad practices to overcome. Practice by itself merely reinforces what we know and what we can figure out naturally. The truth is actually closer to the expression used by Vince Lombardi: “Perfect practice makes perfect.” So how do you get to become skilled as a DBA if practice alone isn’t sufficient? Hit the Internet and start searching for SQL training and you can find 100 different sites. There are also hundreds of blogs, magazines, books, conferences both onsite and virtual. But then how do you know who is good? Unfortunately often the worst guide can be to find out the experience level of the writer. Some of the best DBAs are frighteningly young, and some got their start back when databases were stored on stacks of paper with little holes in it. As a programmer, is it really so hard to understand normalization? Set based theory? Query optimization? Indexing and performance tuning? The biggest barrier often is previous knowledge, particularly programming skills cultivated before you get started with SQL. In the world of technology, it is pretty rare that a fresh programmer will gravitate to database programming. Database programming is very unsexy work, because without a UI all you have are a bunch of text strings that you could never impress anyone with. Newbies spend most of their time building UIs or apps with procedural code in C# or VB scoring obvious interesting wins. Making matters worse is that SQL programming requires mastery of a much different toolset than most any mainstream programming skill. Instead of controlling everything yourself, most of the really difficult work is done by the internals of the engine (written by other non-relational programmers…we just can’t get away from them.) So is there a golden road to achieving a high skill level? Sadly, with tennis, I am pretty sure I’ll never discover it. However, with programming it seems to boil down to practice in applying the appropriate techniques for whatever type of programming you are doing. Can a C# programmer build a great database? As long as they don’t treat SQL like C#, absolutely. Same goes for a DBA writing C# code. None of this stuff is rocket science, as long as you learn to understand that different types of programming require different skill sets and you as a programmer must recognize the difference between one of the procedural languages and SQL and treat them differently. Skill comes from practicing doing things the right way and making “right” a habit.

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• c# SmtpClient class not able to send email using gmail

  - by Sir Psycho

  Hi, I'm having trouble with this code sending email using my gmail account. Im pulling my hair out. The same settings work fine in Thunderbird. Heres the code. I've also tried port 465 with no luck. SmtpClient ss = new SmtpClient("smtp.gmail.com", 587); ss.Credentials = new NetworkCredential("username", "pass"); ss.EnableSsl = true; ss.Timeout = 10000; ss.DeliveryMethod = SmtpDeliveryMethod.Network; ss.UseDefaultCredentials = false; MailMessage mm = new MailMessage("[email protected]", "[email protected]", "subject here", "my body"); mm.BodyEncoding = UTF8Encoding.UTF8; mm.DeliveryNotificationOptions = DeliveryNotificationOptions.OnFailure; ss.Send(mm); Heres the error "The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at " Heres the stack trace at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at email_example.Program.Main(String[] args) in C:\Users\Vince\Documents\Visual Studio 2008\Projects\email example\email example\Program.cs:line 23 at System.AppDomain._nExecuteAssembly(Assembly assembly, String[] args) at System.AppDomain.ExecuteAssembly(String assemblyFile, Evidence assemblySecurity, String[] args) at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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