Snow Leopard crashes my Xerox printer
- by Ho Li Cow
Just set up 2 brand new iMac 21.5" with OS X 10.6.2 pre-installed in our office. Now whenever we try to print an e-mail out, it re-sets the printer i.e. it switches off, does a POST and prints out a Printer Config page. I can print web pages and from other apps fine, just Apple Mail seems to be suffering.
Printer is a Xerox Phaser 7750. I downloaded the drivers it recommended when i first tried printing which didn't help and then also tried downloading from the Xerox site. The latter seemed to install fine but then right at the end, it would say 'Installation Successful', then ask me to choose a printer (it found it fine, both by Bonjour and Raw TCP - i tried both) and then it would give an error message.
Any help appreciated.