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• Suppressing / Accepting warning windows automatically in commands executed through batch file

  - by David Somach

  I am automating the uninstall of IE9 through executing the command in these instructions inside a batch file: http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/how-to-uninstall-ie9-beta-64-bit-it-is-not-in-the/863d8f3d-c4ab-43e6-9d57-e163ea3baddd The instructions say to run the command twice. The first time the command runs, I get the following error window (3 times): "Windows Package Manager Operation failed with 0x80070005 Access id denied." I click OK for each of these windows, and the rest of the script runs fine and IE8 is usable after restart. Is there a way to suppress these windows? I want this to be fully automated and these windows block the script until the user presses "OK".

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• mod_rewite Rule: root/? root/app/views/home/home.php

  - by Jonathon David Oates

  I am shocking at mod_rewite, here's the scenario: I need a rule that rewrites mydomain.com to mydomain.com/app/views/home/home.php. The rule, or set of rules rather, must also rewite mydomain.com/signin to mydomain.com/app/views/signin/signin.php, and work in a similar fashion for any subdirectory, for example: mydomain.com/subdir must redirect to mydomain.com/app/views/subdir/subdir.php. The rules must also work with or without the trailing slash, for example: ….com or ….com/. Thank you all, your help is much appreciated! If you could outline how and why your solution works or direct me to a good resource that explains it, I'd be exceptionally grateful! Edit: I have got a simple .htaccess file with this: Options +FollowSymLinks RewriteEngine On RewriteRule ^$ http://mydomain.local/~Jay/some_awesome_app/app/views/home/home.php This does the redirect but changes the URL in the address bar too! I've not got a trailing [R] flag so why would this be?

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• Gmail push new mail notifications to Linux?

  - by David Wolever

  Is there any way to coax Gmail into pushing new-mail notifications into my Linux machine, without using a full-on graphical mail client like Thunderbird? edit: Thanks for all the responses, but (unless I'm mistaken) these applications all poll, none of them receive notifications pushed from GMail. Also, I'd prefer a console-based program, as this will be running on a headless server.

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• How to get Windows Server 2008 VM to use multiple cores

  - by David Fraser

  I have a Windows Server 2008 machine running in VirtualBox. On initial installation, only one processor was made available, but now I want to run it as a multiprocessor machine. I have made all four cores available in the VirtualBox settings (as well as enabling VT-x/AMD-V and Nested Paging), but Task Manager still only shows one CPU. However, the four CPU cores are visible in Device Manager under Processors. In the event log on startup, I can see the following relevant events: EventLog.6009 Microsoft (R) Windows (R) 6.00.6002 Service Pack 2 Multiprocessor Free Kernel-Processor-Power.4 Processor 0 exposes the following: 1 idle state(s), 0 performance state(s), 0 throttle state(s) Kernel-Processor-Power.4 Processor 255 exposes the following: 0 idle state(s), 0 performance state(s), 0 throttle state(s) Kernel-Processor-Power.4 Processor 255 exposes the following: 0 idle state(s), 0 performance state(s), 0 throttle state(s) Kernel-Processor-Power.4 Processor 255 exposes the following: 0 idle state(s), 0 performance state(s), 0 throttle state(s) How can I make this system actually boot up as a multiprocessor machine?

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• How do you explain what the BIOS is to non-Super User?

  - by David Johnstone

  In a particularly nerdy Facebook status update I mentioned that I had flashed my BIOS. One of my friends asked what the BIOS is. My question is: How do you explain what the BIOS is and does to a layperson? (Hint: "The BIOS is the basic input/output system" is not going to be accepted as the answer.) (Of course, the real question is "does she like me?", but I'm not sure there's a site for this :-p )

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• IIS Digest repeatedly asking for authentication

  - by David Budiac

  I have a development copy of an ASP.NET intranet site checked out and running on my local machine. We're using digest authentication to allow users to log in using their active directory accounts. On my development copy only, Digest sometimes will repeatedly prompt for login information usually ~9 times per page request. After repeatedly logging in (or it also works to cancel out of 8 out of the 9 prompts), I can use the site as normal. I cannot pinpoint what is triggering the issue. Sometimes this problem triggers upon the next page request, sometimes after I edited/saved/refreshed a page, and sometimes it doesn't happen at all. Each prompt triggers several logon (Event ID 4624 & 4672) security events in the Events Viewer. Shortly after each burst of logon events, I'll see a burst of logoff events (Event ID A co-worker who has a nearly an identical setup (Windows 7, IIS 7) is not experiencing the issue. Our production copy (that is running on a different server) also does not experience the issue. We've tried to compare our settings in IIS, not really finding any differences. I'm using chrome but I've experienced the issue in other browsers.

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• Where did the text of my .html file go in text edit on mac.

  - by David

  I recently created a .html file in text edit on my mac (os x 10.5.8). I then opened that .html file in my browser and it showed the page i created just fine. I closed the .html file and text edit and refreshed the page. It still worked fine. Then i opened up the .html file in text edit again and all the text was gone (the page in the browser still works fine though). Where did all the text go?

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• Recommended Server RAM for SQL Full Text Search (FTS)

  - by David

  I gather SQL Server 2008 Express requires a minimum of 512MB RAM to be installed to run on Windows Server 2003, however will this be sufficient to also run Full Text Search on about 50,000 records? I don't want to pay too much and I have seen a 512MB RAM VPS option that interests me. Thanks

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• Val2 function in iWork Numbers?

  - by David.Chu.ca

  Is there equivalent Excel Val2() function in Numbers? I want to get value of a cell, which contains formula. What I need to get the result text from the cell. The following is example data: A B C ? 0 what? For example, in cell A1 I have a function like: =Right(C1) which is the end character of string in C1. Then I need to use the result of A1 in B1 =Count(C$1:C1, A1 = "?") As you can see, the result is 0. I think that A1 in above expression is referring to the formula of A1, instead of its result. Is there anything available like this in Numbers? =Count(C$1:C1, Val2(A1) = "?")

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• Recover NTFS data from a ZFS pool that was exposed as an iSCSI target

  - by David

  This was me being stupid and the data is by no means critical and is now a learning experience first, time saver second. I set up a 100GB iSCSI target via the bare bone instructions in napp-it. It's a volume LU. I then had my Windows 7 machine connect to the iSCSI target, formatted it to NTFS, and tested the performance of it with some large iso file transfers. I then unmapped the drive, reconnected to the target, and was forced to format to NTFS again. It was then I realized the files I had transferred only existed on the iSCSI target. I threw a little fit and then went about my business. When I was cleaning up my experiment I noticed in this screen: http://imgur.com/1xlcu.jpg That is my experimental target tank/iSCSI and it still has a lot of data in it. Assuming my isos are still in this pool how would I go about recovering them? While writing this I used GetDataBackup for NTFS from www.runtime.org. And while it found two previous NTFS partitions there was no data.

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• Figure out what non-symlink path would be?

  - by David Mackintosh

  On Linux, if I've cd'd around and am now in a directory, is there a way to figure out what the real path to that directory is if I had not used a symbolic link to get there? Consider: $ pwd /home/dave/tmp $ mkdir -p 1/2/3/4/5 $ ln -s 1/2/3/4/5 5 $ cd 5 $ pwd /home/dave/tmp/5 Or: $ pwd /home/dave/tmp $ mkdir -p 1/2/3/4/5 $ ln -s 1/2/3/4 4 $ cd 4/5 $ pwd /home/dave/tmp/4/5 Is there any way to figure out that /home/dave/tmp/5 is really /home/dave/1/2/3/4/5 ?

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• KVM Virtual guest Paused on Reboot

  - by David Hamilton

  I'm running REHL 6 and just installed a Ubuntu Server Guest via KVM set to start at boot. This works correctly and the guest loads, but it loads "paused" and requires that I manually un-pause it. Can someone give me a hint as to how I can I get the Guest OS to actually become active on boot? Here is the libvert dump as requested...Also tried libvert auto-start --- no effect. <domain type='kvm' id='1'> <name>MailServer</name> <uuid>a61dae75-1f5c-d536-718f-3c615d9b4868</uuid> <memory>4194304</memory> <currentMemory>4194304</currentMemory> <vcpu>4</vcpu> <os> <type arch='x86_64' machine='rhel6.0.0'>hvm</type> <boot dev='hd'/> </os> <features> <acpi/> <apic/> <pae/> </features> <clock offset='utc'/> <on_poweroff>destroy</on_poweroff> <on_reboot>restart</on_reboot> <on_crash>restart</on_crash> <devices> <emulator>/usr/libexec/qemu-kvm</emulator> <disk type='file' device='disk'> <driver name='qemu' type='raw' cache='none'/> <source file='/home/MailServer/MailServer-1.img'/> <target dev='hda' bus='ide'/> <alias name='ide0-0-0'/> <address type='drive' controller='0' bus='0' unit='0'/> </disk> <disk type='block' device='cdrom'> <driver name='qemu' type='raw'/> <target dev='hdc' bus='ide'/> <readonly/> <alias name='ide0-1-0'/> <address type='drive' controller='0' bus='1' unit='0'/> </disk> <controller type='ide' index='0'> <alias name='ide0'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x01' function='0x1'/> </controller> <interface type='bridge'> <mac address='52:54:00:cd:f9:9f'/> <source bridge='br0'/> <target dev='vnet0'/> <model type='virtio'/> <alias name='net0'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x03' function='0x0'/> </interface> <serial type='pty'> <source path='/dev/pts/1'/> <target port='0'/> <alias name='serial0'/> </serial> <console type='pty' tty='/dev/pts/1'> <source path='/dev/pts/1'/> <target port='0'/> <alias name='serial0'/> </console> <input type='mouse' bus='ps2'/> <graphics type='vnc' port='5900' autoport='yes'/> <sound model='ac97'> <alias name='sound0'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x04' function='0x0'/> </sound> <video> <model type='cirrus' vram='9216' heads='1'/> <alias name='video0'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x02' function='0x0'/> </video> <memballoon model='virtio'> <alias name='balloon0'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x05' function='0x0'/> </memballoon> </devices> <seclabel type='dynamic' model='selinux'> <label>system_u:system_r:svirt_t:s0:c211,c271</label> <imagelabel>system_u:object_r:svirt_image_t:s0:c211,c271</imagelabel> </seclabel></domain>

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• Ubuntu VM "read only file system" fix?

  - by David

  I was going to install VMWare tools on an Ubuntu server Virtual Machine, but I ran into the issue of not being able to create a cdrom directory in the /mnt directory. I then tested to see if it was just a permissions issue, but I couldn't even create a folder in the home directory. It continues to state that it is a read only file system. I know a little about Linux, and I'm not comfortable with it yet. Any advice would be much appreciated. Requested Information from a comment: username@servername:~$ mount /dev/sda1 on / type ext4 (rw,errors=remount-ro) proc on /proc type proc (rw) none on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type tmpfs (rw,mode=0755) none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) none on /dev/shm type tmpfs (rw,nosuid,nodev) none on /var/run type tmpfs (rw,nosuid,mode=0755) none on /var/lock type tmpfs (rw,noexec,nosuid,nodev) none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) For sure root output. root@server01:~# mount /dev/sda1 on / type ext4 (rw,errors=remount-ro) proc on /proc type proc (rw) none on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type tmpfs (rw,mode=0755) none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) none on /dev/shm type tmpfs (rw,nosuid,nodev) none on /var/run type tmpfs (rw,nosuid,mode=0755) none on /var/lock type tmpfs (rw,noexec,nosuid,nodev) none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)

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• How do I assign Windows Firewall profiles to network interfaces from the command line?

  - by David

  I would like to assign Windows Firewall's public profile to the public Ethernet interface and the private profile to the private Ethernet interface. I can do this with the GUI via Open Windows Firewall with Advanced Security Click on Windows Firewall Properties Click the Private Profile Tab Click Customize Select the Interface I want (private) Click OK Repeat step 3-6 for the public profile How do I do this via command line? I'm using Windows Server 2008 R2

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• Traditional ASP.NET application in subdirectory of an MVC application

  - by David

  Windows Server 2003, IIS6. We're trying to deploy a non-MVC ASP.NET web application as a subdirectory of an MVC application. However the ASP.NET application in the subdirectory is failing with the message "Could not load file or assembly 'System.Web.Mvc, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified." which is bizarre because it's not an MVC application.

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• inodes and tree-depth in ext2

  - by David Hagan

  I have an ext2 filesystem with a maximum number of inodes per directory (somewhere around 32k), and also a maximum number of inodes in the entire filesystem (somewhere around 350m). Because I'm using this filesystem as a datastore for a service that has in excess of 32k objects, I'm distributing those objects between multiple subdirectories (like a dictionary separates A-K and L-Z). My question is this: Is there any significance to the tree depth when I'm building these inodes? Is there a significant difference or limitation that's going to affect my service if I choose "/usr/www/service/data/a_k/aardvark" over "/data/a_k/aardvark"?

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• disabling touchpad while i'm typing (win7)

  - by David Lay

  is there a program or setting that allows to disable the touchpad while i'm typing, and then enabling again when i stop typing? My laptop is an hp pavilion 2220, but it will rock if it's a generic solution.

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• Why is the latency on one LVM volume consistently higher?

  - by David Schmitt

  I've got a server with LVM over RAID1. One of the volumes has a consistently higher IO latency (as measured by the diskstats_latency munin plugin) than the other volumes from the same group. As you can see, the dark orange /root volume has consistently high IO latency. Actually ten times the average latency of the physical devices. It also has the highest Min and Max values. My main concern are not the peaks, which occur under high load, but the constant load on (semi-)idle. The server is running Debian Squeeze with the VServer kernel and has four VServer containers and one KVM guest. I'm looking for ways to fix - or at least understand - this situation. Here're some parts of the system configuration: root@kvmhost2:~# df -h Filesystem Size Used Avail Use% Mounted on /dev/mapper/system--host-root 19G 3.8G 14G 22% / tmpfs 16G 0 16G 0% /lib/init/rw udev 16G 224K 16G 1% /dev tmpfs 16G 0 16G 0% /dev/shm /dev/md0 942M 37M 858M 5% /boot /dev/mapper/system--host-isos 28G 19G 8.1G 70% /srv/isos /dev/mapper/system--host-vs_a 30G 23G 6.0G 79% /var/lib/vservers/a /dev/mapper/system--host-vs_b 5.0G 594M 4.1G 13% /var/lib/vservers/b /dev/mapper/system--host-vs_c 5.0G 555M 4.2G 12% /var/lib/vservers/c /dev/loop0 4.4G 4.4G 0 100% /media/debian-6.0.0-amd64-DVD-1 /dev/loop1 4.4G 4.4G 0 100% /media/debian-6.0.0-i386-DVD-1 /dev/mapper/system--host-vs_d 74G 55G 16G 78% /var/lib/vservers/d root@kvmhost2:~# cat /proc/mounts rootfs / rootfs rw 0 0 none /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 none /proc proc rw,nosuid,nodev,noexec,relatime 0 0 none /dev devtmpfs rw,relatime,size=16500836k,nr_inodes=4125209,mode=755 0 0 none /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 /dev/mapper/system--host-root / ext3 rw,relatime,errors=remount-ro,data=ordered 0 0 tmpfs /lib/init/rw tmpfs rw,nosuid,relatime,mode=755 0 0 tmpfs /dev/shm tmpfs rw,nosuid,nodev,relatime 0 0 fusectl /sys/fs/fuse/connections fusectl rw,relatime 0 0 /dev/md0 /boot ext3 rw,sync,relatime,errors=continue,data=ordered 0 0 /dev/mapper/system--host-isos /srv/isos ext3 rw,relatime,errors=continue,data=ordered 0 0 /dev/mapper/system--host-vs_a /var/lib/vservers/a ext3 rw,relatime,errors=continue,data=ordered 0 0 /dev/mapper/system--host-vs_b /var/lib/vservers/b ext3 rw,relatime,errors=continue,data=ordered 0 0 /dev/mapper/system--host-vs_c /var/lib/vservers/c ext3 rw,relatime,errors=continue,data=ordered 0 0 /dev/loop0 /media/debian-6.0.0-amd64-DVD-1 iso9660 ro,relatime 0 0 /dev/loop1 /media/debian-6.0.0-i386-DVD-1 iso9660 ro,relatime 0 0 /dev/mapper/system--host-vs_d /var/lib/vservers/d ext3 rw,relatime,errors=continue,data=ordered 0 0 root@kvmhost2:~# cat /proc/mdstat Personalities : [raid1] md1 : active raid1 sda2[0] sdb2[1] 975779968 blocks [2/2] [UU] md0 : active raid1 sda1[0] sdb1[1] 979840 blocks [2/2] [UU] unused devices: <none> root@kvmhost2:~# iostat -x Linux 2.6.32-5-vserver-amd64 (kvmhost2) 06/28/2012 _x86_64_ (8 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 3.09 0.14 2.92 1.51 0.00 92.35 Device: rrqm/s wrqm/s r/s w/s rsec/s wsec/s avgrq-sz avgqu-sz await svctm %util sda 23.25 161.12 7.46 37.90 855.27 1596.62 54.05 0.13 2.80 1.76 8.00 sdb 22.82 161.36 7.36 37.66 850.29 1596.62 54.35 0.54 12.01 1.80 8.09 md0 0.00 0.00 0.00 0.00 0.14 0.02 38.44 0.00 0.00 0.00 0.00 md1 0.00 0.00 53.55 198.16 768.01 1585.25 9.35 0.00 0.00 0.00 0.00 dm-0 0.00 0.00 0.48 20.21 16.70 161.71 8.62 0.26 12.72 0.77 1.60 dm-1 0.00 0.00 3.62 10.03 28.94 80.21 8.00 0.19 13.68 1.59 2.17 dm-2 0.00 0.00 0.00 0.00 0.00 0.00 9.17 0.00 9.64 6.42 0.00 dm-3 0.00 0.00 6.73 0.41 53.87 3.28 8.00 0.02 3.44 0.12 0.09 dm-4 0.00 0.00 17.45 18.18 139.57 145.47 8.00 0.42 11.81 0.76 2.69 dm-5 0.00 0.00 2.50 46.38 120.50 371.07 10.06 0.69 14.20 0.46 2.26 dm-6 0.00 0.00 0.02 0.10 0.67 0.81 12.53 0.01 75.53 18.58 0.22 dm-7 0.00 0.00 0.00 0.00 0.00 0.00 7.99 0.00 11.24 9.45 0.00 dm-8 0.00 0.00 22.69 102.76 407.25 822.09 9.80 0.97 7.71 0.39 4.95 dm-9 0.00 0.00 0.06 0.08 0.50 0.62 8.00 0.07 481.23 11.72 0.16 root@kvmhost2:~# ls -l /dev/mapper/ total 0 crw------- 1 root root 10, 59 May 11 11:19 control lrwxrwxrwx 1 root root 7 Jun 5 15:08 system--host-kvm1 -> ../dm-4 lrwxrwxrwx 1 root root 7 Jun 5 15:08 system--host-kvm2 -> ../dm-3 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-isos -> ../dm-2 lrwxrwxrwx 1 root root 7 May 11 11:19 system--host-root -> ../dm-0 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-swap -> ../dm-9 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-vs_d -> ../dm-8 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-vs_b -> ../dm-6 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-vs_c -> ../dm-7 lrwxrwxrwx 1 root root 7 Jun 5 15:06 system--host-vs_a -> ../dm-5 lrwxrwxrwx 1 root root 7 Jun 5 15:08 system--host-kvm3 -> ../dm-1 root@kvmhost2:~#

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• Is .htaccess slowing down my dedicated server?

  - by David Robles

  First of all, I consider myself more a programmer than a servers guy. I have a website where I receive about 3,000 visits per day, which I think is a lot less than the max capacity for a dedicated server. However, I've noticed that the connection to the website is pretty slow, e.g., to load images, to connect to it via SSH, etc. I configured .httaccess recently to avoid hotlinking to images in my server (i.e. .jpg, .gif and .png), and I was wondering if that could be slowing down my website. This is the configuration that I have: # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteEngine on RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://www.mysite.com/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.mysite.com$ [NC] RewriteRule .*\.(jpg|jpeg|gif|png|bmp|swf)$ http://www.google.com/ [R,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress I found some code to do that in google, and I just copied to .htacces since I'm not an expert in apache. It works, but I don't know if that is the best way to do it. How can I see if that is the reason why the server is slow? Are there any tools to monitor it? What would you do guys? Thanks in advance!

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• Testing realistic loads for new versions of existing web app

  - by David Cournapeau

  Assuming I have a relatively complex web application, I am interested in testing performances of a new version using a traffic as realistic as possible. Traffic is relatively complex (session-based, lots of internal logic which depends on incoming requests). The webapp depends on many servers (databases, frontends, etc...). I can think of two basic directions: Recording every incoming request with its timestamp in production in a centralized manner and replaying it from N clients to reproduce a load as close as possible as the original. Issue: because we have many servers, getting the centralized log is not trivial. having a system duplicating requests to a staging area so that I could "plug" a dev version of my webapp to it at anytime without affecting the production. Issue: I have not found much information about it expect this, which suggests to me that may not be the best solution. OTOH, it is realistic by definition. What is the standard way of doing this kind of testing ? I did not find much information about load testing with complex, realistic traffic.

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• What happens to running processes when I lose a remote connection to a *nix box?

  - by David Marble

  I occasionally lose my remote SSH connection to my VPS. I use screen for long-running processes, but am wondering what happens to the processes I had running aside from those run within a screen session if I lose the connection to the box. When I re-establish a connection to the box, what happened to the bash and sshd processes that were running when I lost the connection? Today I lost connection repeatedly and noticed many more bash and sshd processes than usual. If there are processes hanging around, do I need to kill them? How could I determine which processes were abandoned from my previous session? Thanks for any replies!

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• Keyboard layout for mathematical/Greek symbols

  - by David

  I've been wondering about this for a long time but never thought to ask: I do a lot of scientific work so there are many times it would be really handy to be able to type mathematical symbols or Greek letters which, for the most part, aren't part of the ASCII character set. Like "8 µ ? s t ? ? … v ? = = ±" and so on. Is there a keyboard layout (for Linux) that maps simple key combinations to these kinds of characters? (Assuming all the encoding and font issues are worked out properly) I know I could create one myself but it'd be a lot easier if someone's already done the work, or at least if there's a partial solution I could modify.

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• How can I peer into a Windows user's RDP session for support, where I initiate the support session?

  - by David Bullock

  I've used both WebEx and GoToAssist, but neither of them have a story to tell for 'unattended' access of a user's desktop unless the user is using the machine's primary console. Unattended in the sense that they phone me and I then appear in their session, rather than they visit a website and enter their details and wait for me. This is a common use-case, since the users' machine is a virtual desktop, and the session broker is connecting the user via RDP. They never have a session with their desktop unless it's a remote desktop session. At the moment, if I use either of the said products to get an unattended support session going, all I can see is the login screen of the physical console, telling me that a remote session is in progress. Are there alternative tools which will make me happy?

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• Optimizing Disk I/O & RAID on Windows SQL Server 2005

  - by David

  I've been monitoring our SQL server for a while, and have noticed that I/O hits 100% every so often using Task Manager and Perfmon. I have normally been able to correlate this spike with SUSPENDED processes in SQL Server Management when I execute "exec sp_who2". The RAID controller is controlled by LSI MegaRAID Storage Manager. We have the following setup: System Drive (Windows) on RAID 1 with two 280GB drives SQL is on a RAID 10 (2 mirroed drives of 280GB in two different spans) This is a database that is hammered during the day, but is pretty inactive at night. The DB size is currently about 13GB, and is used by approximately 200 (and growing) users a day. I have a couple of ideas I'm toying around with: Checking for Indexes & reindexing some tables Adding an additional RAID 1 (with 2 new, smaller, HDs) and moving the SQL's Log Data File (LDF) onto the new RAID. For #2, my question is this: Would we really be increasing disk performance (IO) by moving data off of the RAID 10 onto a RAID 1? RAID 10 obviously has better performance than RAID 1. Furthermore, SQL must write to the transaction logs before writing to the database. But on the flip side, we'll be reducing both the size of the disks as well as the amount of data written to the RAID 10, which is where all of the "meat" is - thereby increasing that RAID's performance for read requests. Is there any way to find out what our current limiting factor is? (The drives vs. the RAID Controller)? If the limiting factor is the drives, then maybe adding the additional RAID 1 makes sense. But if the limiting factor is the Controller itself, then I think we're approaching this thing wrong. Finally, are we just wasting our time? Should we instead be focusing our efforts towards #1 (reindexing tables, reducing network latency where possible, etc...)?

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• IIS6 Virtual Directory 500 Error on Remote Share

  - by David Boike

  We have our servers at the server farm in a domain. Let's call it LIVE. Our developer computers live in a completely separate corporate domain, miles and miles away. Let's call it CORP. We have a large central storage unit (unix) that houses images and other media needed by many webservers in the server farm. The IIS application pools run as (let's say) LIVE\MediaUser and use those credentials to connect to a central storage share as a virtual directory, retrieve the images, and serve them as if they were local on each server. The problem is in development. On my development machine. I log in as CORP\MyName. My IIS 6 application pool runs as Network Service. I can't run it as a user from the LIVE domain because my machine isn't (and can not be) joined to that domain. I try to create a virtual directory, point it to the same network directory, click Connect As, uncheck the "Always use the authenticated user's credentials when validating access to the network directory" checkbox so that I can enter the login info, enter the credentails for LIVE\MediaUser, click OK, verify the password, etc. This doesn't work. I get "HTTP Error 500 - Internal server error" from IIS. The IIS log file reports sc-status = 500, sc-substatus = 16, and sc-win32-status = 1326. The documentation says this means "UNC authorization credentials are incorrect" and the Win32 status means "Logon failure: unknown user name or bad password." This would be all and good if it were anywhere close to accurate. I double- and trouble-checked it. Tried multiple known good logins. The IIS manager allows me to view the file tree in its window, it's only the browser that kicks me out. I even tried going to the virtual directory's Directory Security tab, and under Authentication and Access Control, I tried using the same LIVE domain username for the anonymous access credential. No luck. I'm not trying to run any ASP, ASP.NET, or other dynamic anything out of the virtual directory. I just want IIS to be able to load static images, css, and js files. If anyone has some bright ideas I would be most appreciative!

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