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  • Combining a content management system with ASP.NET

    - by Ek0nomik
    I am going to be creating a site that seems like it requires a blend of a content management system (CMS) and some custom web development (which is done in ASP.NET MVC). I have plenty of web development experience to understand the ASP.NET MVC side of the fence, but, I don't have a lot of CMS knowledge aside from getting one stood up. Right now my biggest question is around integrating security from ASP.NET with the CMS. I currently have an ASP.NET MVC site that handles the authentication for multiple production sites and creates an authentication cookie under our domain (*.example.com). The page acts like a single sign on page since the cookie is a wildcard and can be used in any other applications of the same domain. I'd really like to avoid having users put in their credentials twice. Is there a CMS that will play well with the ASP.NET Forms Authentication given how I have these existing applications structured? As an aside, right now I am leaning towards Drupal, but, that isn't finalized.

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  • CMSs & ERPs for hospital management system

    - by Akshey
    Hi, What are the best free CMSs or CMS plugins or ERPs or any other free tools available for developing a hospital management system? I want to develop it for a children's hospital run by my father. The hospital is small with two doctors. Currently, everything is done manually on paper. The main entities who will be using the system are: Receptionist, the two doctors, chemist and the medical laboratorist. They will use it majorly for keeping the records of the patient. The patients would not be interacting with the system directly. The system needs to be user friendly and should be easy to learn. I was thinking to develop such a system using a CMS or an ERP or any other free tool. I have used wordpress/drupal in past but never used an ERP. Can you please guide me to make such a system using free, and preferably open source, tools? Thanks, Akshey

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  • Unused frame(window) management

    - by Serhiy
    Hey guys, I'm rewriting my game now using software designing patterns and want to do the code, most correct I can. While implementing MVC(Model View Controller) I got a question which I would like to discuss or to hear some opinions of experts. The question is about management of unused frames... For example next sequence of windows: ResourceLoadingWindow - LoginWindow - GameWindow Definetly that I don't want to reuse ResourceLoadingWindow , since I'm using Java Applet and I don't see any situation when I will need to reuse it. The different story is about LoginWindow, which can be reused a lot of times, because some player would want to Logout and come back again in few minutes for example. I would like to know, following the MVC structure, should I destroy window, removing it from ContentPane or just hide? Maybe I need to unregister it from controller or I shouldn't do so? Thanks in adavance.

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  • Using PDO for Data Management

    - by edorahg
    This question is more a design oriented question than a code specific question. I am new to PHP and I am planning to use PDO as a data access layer. Say for instance I have a class called CITY. Now if I need to create an instance of this class, what is the best technique. Should have a singleton DB access class which is used to write and read data from the db layer. OR should I delegate it to the individual class object. For example if I invoke city.save() (city is a class), then the city class will handle the saving of that city object's data into the database. Excuse my ignorance but i have a java background and therefore trying to understand what is the best design principle for data management when using php.

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  • Oracle Identity Manager Role Management With API

    - by mustafakaya
    As an administrator, you use roles to create and manage the records of a collection of users to whom you want to permit access to common functionality, such as access rights, roles, or permissions. Roles can be independent of an organization, span multiple organizations, or contain users from a single organization. Using roles, you can: View the menu items that the users can access through Oracle Identity Manager Administration Web interface. Assign users to roles. Assign a role to a parent role Designate status to the users so that they can specify defined responses for process tasks. Modify permissions on data objects. Designate role administrators to perform actions on roles, such as enabling members of another role to assign users to the current role, revoke members from current role and so on. Designate provisioning policies for a role. These policies determine if a resource object is to be provisioned to or requested for a member of the role. Assign or remove membership rules to or from the role. These rules determine which users can be assigned/removed as direct membership to/from the role.  In this post, i will share some examples for role management with Oracle Identity Management API.  You can do role operations you can use Thor.API.Operations.tcGroupOperationsIntf interface. tcGroupOperationsIntf service =  getClient().getService(tcGroupOperationsIntf.class);     Assign an user to role :    public void assignRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.addMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     }  Revoke an user from role:     public void revokeRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.removeMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     } Get all members of a role :      public List<User> getRoleMembers(String roleName) throws Exception {         List<User> userList = new ArrayList<User>();         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);       String groupKey = role.getStringValue("Groups.Key");         tcResultSet members = service.getAllMemberUsers(Long.parseLong(groupKey));         for (int i = 0; i < members.getRowCount(); i++) {                 members.goToRow(i);                 long userKey = members.getLongValue("Users.Key");                 User member = oimUserManager.findUserByUserKey(String.valueOf(userKey));                 userList.add(member);         }        return userList;     } About me: Mustafa Kaya is a Senior Consultant in Oracle Fusion Middleware Team, living in Istanbul. Before coming to Oracle, he worked in teams developing web applications and backend services at a telco company. He is a Java technology enthusiast, software engineer and addicted to learn new technologies,develop new ideas. Follow Mustafa on Twitter,Connect on LinkedIn, and visit his site for Oracle Fusion Middleware related tips.

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  • Should Git be used for documentation and project management? Should the code be in a separate repository?

    - by EmpireJones
    I'm starting up a Git repository for a group project. Does it make sense to store documents in the same Git repository as code - it seems like this conflicts with the nature of the git revision flow. Here is a summary of my question(s): Is the Git revisioning style going to be confusing if both code and documents are checked into the same repository? Experiences with this? Is Git a good fit for documentation revision control? I am NOT asking if a Revision Control System in general should or shouldn't be used for documentation - it should. Thanks for the feedback so far!

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  • Should Git be used for documentation and project management? Should the code be in a separate repository?

    - by EmpireJones
    I'm starting up a Git repository for a group project. Does it make sense to store documents in the same Git repository as code - it seems like this conflicts with the nature of the git revision flow. Here is a summary of my question(s): Is the Git revisioning style going to be confusing if both code and documents are checked into the same repository? Experiences with this? Is Git a good fit for documentation revision control? I am NOT asking if a Revision Control System in general should or shouldn't be used for documentation - it should. Thanks for the feedback so far!

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  • Patch Management and System Inventory on a Windows network?

    - by Scott
    What are some good ways to have patch management and systems/hardware inventory for a Windows (Server 2003 or 2008) network? For example, at a minimum knowing the basics for all the machines out on the network such as OS version, patch level, what hotfixes they have, processor, ram, etc. Even better would be knowing more details such as peripherals. Ideally if there were a way to push service packs, and hotfixes (and other software?) to the machines, that would be great. What are some options for this?

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  • Open-source training class/room/instructor resource management software?

    - by Kyle Eli
    We're looking to replace an internal system used for managing training classes with something a bit more robust. Needs to be open-source or have a license level that grants access to source, and needs to be ASP.net (C# preferred, but could live with VB.net) Ultimately, we'll need to be able to assign facilities and instructors, manage attendees, send notifications, and build calendar views. We'll also be integrating with our website to allow on-line sign-up and other things for attendees to manage on their own. We do expect to implement quite a bit of it in-house, but we'd like as broad of a base to start from as we can get. Still, just a really good web-based meeting-room reservation system might make a good enough starting point. In list form: Meeting/training resource management softwareASP.net (C# or VB.net)Source availableWe're expecting to have to modify the software to meet all of our requirements

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  • How to execute everything in the Local Area Network

    - by matnagel
    We have a very small LAN here, but some peolpe here think we need Active Directory, though nobody knows how to maintain it. I am not in the position to change this. How can I get full access (on Linux it would be "execute" rights) also for files on network drives (the files are just on another machine next room) My account is in the group Administrators on a windows 2003 server Domain Controller. I cannot open simple MS Access 2000 Databases or CHM Files from network drives in the lan How to do that? Some policy setting? I want to change that once. It is useless. We have no distinction between local or network files here. I would have to copy everything to a local drive and then do what I want.

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  • How to execute files on LAN drives in a Windows Domain

    - by matnagel
    We have a very small LAN here, but some peolpe here think we need Active Directory, though nobody knows how to maintain it. I am not in the position to change this. How can I get full access (on Linux it would be "execute" rights) also for files on network drives (the files are just on another machine next room) My account is in the group Administrators on a windows 2003 server Domain Controller. I cannot open simple MS Access 2000 Databases or CHM Files from network drives in the lan How to do that? Some policy setting? I want to change that once. It is useless. We have no distinction between local or network files here. I would have to copy everything to a local drive and then do what I want.

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  • What poor management decisions have you had to deal with?

    - by tombull89
    As a junior technician I've had to deal with (or will have to deal with) some problems in the past and only being a junior technician I don't have the confidence or respect from management staff to speak up. For instance, we're having a entirely new system. From Windows Server 2003/XP going to Windows Server 2008 R2/Windows 7/VMWare/Digital Signage and the current amount of time dedicated to the training of the IT support department currently stands at 0. They seem to think that all IT systems are the same and are going to get a bit of shock when I can't help them. I think there;s some UK legislation saying a school/business have to put money and time aside for training, but I'm not sure. What have you had to deal with?

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  • Have you successfully installed Active Directory Management Gateway Service on 2008?

    - by ssg31415926
    I've got a pair of 2008 DCs onto which I've been trying to install the Active Directory Management Gateway Service. (I only wanted it on one but when that didn't work I tried another.) Both are failing with: "The update does not apply to your system". They're both Windows Server 2008 Domain Controllers, x64 version. Both have .NET 3.5 SP1 installed on them. One has Service Pack 2 installed and the other has the hotfix from 967574 installed. Both servers were rebooted after the installed of each of the required updates. I have attempted to install Windows6.0-KB968934-x64.msu on both and get the error reported above. According to the docs, my machines meet the requirements, so something must be missing from the requirements. Or there's something odd about these DCs. Has anyone succeeded? If so, did you have to install/remove anything (else) to get it installed?

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  • what poor management decsions have you had to deal with?

    - by tombull89
    As a junior technician I've had to deal with (or will have to deal with) some problems in the past and only being a junior technicain I don't have the confidence or respect from management staff to speak up. For instance, we're having a entirely new system. From Server 2003/XP going to Sevrer 2008 R2/Win7/VMWare/Digital Signage and the current amount of time dedicated to the training of the IT support department currently stands at 0. They seem to think that all it systems are the same and are going to get a bit of shock when I can't help them. I think there;s some UK legislation saying a school/business have to put money and time aside for training, but I'm not sure. What have you had to deal with?

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  • SQL SERVER – SELECT TOP Shortcut in SQL Server Management Studio (SSMS)

    - by pinaldave
    This is tool is pretty old, yet always comes as a handy tip. I had a great trip at TechEd in India. And, during one of my presentations, I was asked if there are any shortcuts to SELECT only TOP 100 records from SSMS. I immediately told him that if he explores the table in SSMS, he can just right click on it and SELECT TOP 1000 records. If he wanted only 100 records, then he could edit that 1000 to 100 by means of going to Options. Go to Options, then hover the mouse over the SQL Server Object Explorer, then proceed to Commands. Afterwards, change the Value for Select Top <n> Audit Records. After narrating the steps, he told me that he was not looking for the right click option; rather he was asking if there is any kind of keyboard shortcut for convenience’s sake. Actually, a keyboard shortcut is also possible. SQL Server Management Studio (SSMS) lets you configure the settings you want using a shortcut. Here is how you can do it. Go to Options, then to Environment. Proceed to Keyboard, and from there, configure your T-SQL with the desired keyword. Now, open SSMS New Query Window, and then click and type in any table name.  After that, just hit the shortcut you just made earlier. Doing this should display TOP 100 records in the Result window. I am sure this trick is quite old, but it is still helpful to many. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Add-On, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • It&rsquo;s All About Expectation Management

    - by D'Arcy Lussier
    I saw this tweet from Gerald Weinberg today: I’d expand on this – its not just managers, its our clients as well. With so much focus on “agile” and reducing the amount of wasteful documentation created, those that typically consume traditional deliverables haven’t caught up. For many, there still is a correlation between seeing a mountain of paper, or a 30 page Word document, or a 40 slide PowerPoint, and feeling like some “work” was done. The “Value Driven Development” movement is still in its infancy, even with the adoption and success stories. So, we have two options – we can complain about it, or we can learn how to live with it while continuing to evangelize about the benefits of value over bloat. The reality is that perceived value is still value, so what’s important – especially in a situation as Gerald mentions where management or clients don’t understand the work – is to find out what the manager/client values and deliver to that. That doesn’t mean you don’t discuss it. That doesn’t mean that if you see risks being represented in what a manager/client is asking you don’t question it and provide alternatives. But it does mean that you don’t slam the door on it – you don’t just toss it aside and ignore what their perceived value is. The world isn’t perfect, primarily because its filled with imperfect people. The only way to get better is to engage and not dismiss each other, even if we disagree on value.

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  • Complex knowledge management system with CRM..written internally

    - by JonH
    We've all heard of salesforce and sugarcrm and the likes of systems like this. Unfortunately at my workplace we have been asked to write a similiar system (rather then license or purchase). Basically the database is fairly large. Think of modules such as: Corporate groups, customers, programs, projects, sub projects, and issue management. In simple terms a corporate group has one to many customers. A program has one or more projects. A project has one or more sub projects. And an issue can be created on many sub projects. Of course the system is a bit more complex but instead of listing every single module I think its best to keep it simple. In any event, the system in its current state has only two resources to be working on it (basically we have to do it all: CSS, database, jquery, asp.net and C#). We've started off well by defining the UI master and footer pages that way we can reuse those across all of our pages. Now comes the hard part. The system will have about 4k end users with say 5-10% being concurrent users. We are wondering if it makes sense to cache our database data (For say 5-10 minutes) rather then continously hit our database. The reason being is some of these pages may have 5-10 search filters associated with the page. Imagine every time a selection is made from a search box how many database hits. Also some of these search fields cascade so selecting for instance an initial drop down may cascade several drop down boxes under them. Is it wrong to cache because I am not finding too many articles on whether it is a good idea or not. Remember the system is similiar to say a CRM system where we manage our various customers, projects, sub projects, issues, etc.

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  • I thought everyone did it like this – Training Session Code Management

    - by Fatherjack
    One of an occasional series of blogs about things that I do that perhaps others don’t. From very early on in my dealings with SQL Server Management Studio I started using Solutions and Projects. This means that I started using them when writing sessions and it wasn’t until speaking with someone at PASS Summit 2013 that I found out that this was a process that was unheard of by some people. So, here we go, a run through how I create and manage code and other documents that I use in presentations. For people unsure what solutions and projects are; • Solution – a container for one or more projects. • Project – a container for files, .sql files are grouped as Queries, all other files are stored as Misc. How do I start? Open Management Studio as normal, and then click File | New and select Project This will bring up the New Project dialog box and you can select/add details as necessary in the places indicated. If this is the first project you are creating then be sure to select the Create directory for solution check box (4). If know in advance that you are going to have more than one project in the solution then you may want to edit the Solution name (3) as by default it will take the name of the project that you enter at (2). This will lead you to the following folder structure (depending on the location that you chose in 3) above. In SSMS you need to turn on the Solution Explorer, either via the View menu or pressing Ctrl + Alt + L                   This will bring up a dockable window that will let you quickly access the files that you choose to include in the Solution.                     Can we get to work and write some code yet please? Yes, we can. As with many Microsoft products there are several ways to go about this, let’s look at the easiest way when creating new code. When writing a presentation I usually start from the position we are currently in – a brand new solution and project with no code. Later on we will look at incorporating existing code files into the Project where we need it. Right-click on the Project name and choose Add New Query           As soon as you click this you will be prompted to select the sql server that you want to connect to and once you have done that you will have your new query open in the text editor and the Solution Explorer will now look like this, showing your server connection and your new query.               And the Project folder will look like this         Now once you have written your code don’t press save, choose Save As and give the code a better name than QueryX.sql. SSMS will interpret this as a request to rename Query1 and your Project and the Project folder will show that SQLQuery1.sql no longer exists but there is now a file named as you requested. If you happen to click save in error then right-click the query in the project and choose rename.               You can then alter the name as you like, even when open in the SSMS text editor, and the file will be renamed. When creating a set of scripts for a presentation I name files with a numeric prefix so that when they are sorted by name they are in the order that I need to use them during the session. I love this idea but I’ve got loads of existing scripts I want to put in Projects Excellent, adding existing files to a project is easy, let’s consider that you have query files in your My Documents folder and you want to bring them into the Project we have just created. Right-click on the Project and choose Add | Existing Item           Navigate to the location of your chosen file and select it. The file will open in SSMS text editor and the Project will be updated to show that the selected query is now part of your project. If you look in Windows Explorer you will see that the query file has been copied into the Project folder, the original file still remains in your My Documents (or wherever it existed). I’ll leave it as an exercise for the reader to explore creating further Projects within a solution but will happily answer questions if you get into difficulties. What other advantages do I get from this? Well, as all your code is neatly in one Solution folder and the folder contains only files that are pertinent to the session you are presenting then it makes it very easy to share this code, simply copy the whole folder onto a USB stick, Blog, FTP location, wherever you choose and it’s all there in one self-contained parcel. You don’t have to limit yourself to .sql query files, you can add any sort of document via the Add Existing Item method, just try it out. Right-click on the protect and choose Add | Existing Item           Change the file type filter.                       You can multi select items here using Ctrl as you click each item you want. When you are done, click the Add button and the items will be brought into your project.                 Again, using this process means the files are copied into the project folder, leaving you original files untouched in their original location. Once they are here you can double click them in the SSMS Solution Explorer to open them, for files with a specific file type then the appropriate application will be launched – ie Word, Excel etc. However, if the files are something that the SSMS Text editor can display then they will open in a tab in SSMS. Try it out with a text file or even a PS1 file … This sounds excellent but what do I need to watch out for? One big thing to consider when working like this is the version of SSMS that you are using. There is something fundamentally different between the different versions in the way that the project (.ssmssqlproj) and solution (.sqlsuo and .ssmssln) files are formatted. If you create a solution in an older version of SSMS and then open it in a newer version you will be given the option to upgrade it. Once you do this upgrade then the older version of SSMS will not be able to open the solution any more. Now this ranks as more of an annoyance than disaster as the files within the projects are not affected in any way, you would just have to delete the files mentioned and recreate the solution in the older version again. Summary So, here we have seen how using SSMS Projects and Solutions can help keep related code files (and other document types) together in a neat structure so that they can be quickly navigated during a presentation and it also makes it incredibly simple to distribute your code and share it with others. I hope this is of use to you and helps you bring more order into your sql files, whether you are a person that does technical presentations or not, having your code grouped and managed can make for a lot of advantages as your code library expands.  

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  • Oracle is Proud Sponsor of Gartner Security and Risk Management Summit 2011

    - by Troy Kitch
    Oracle will have a very strong presence at this year’s Gartner Security and Risk Management Summit 2011 in Washington D.C., June 20-23. If you plan on being there, please be sure to stop by Oracle booth D and say “hi” to the Security Solution Experts. Please join us for the: Oracle Solution Provider Session Oracle Solution Showcase Receptions Oracle Face to Face Meetings We have some powerful database security demonstrations that we’re showing off. If you haven’t had an opportunity to check out the new Oracle Database Firewall, now’s your chance to learn why it’s the first line of defense in a database security defense in depth strategy. Additionally, Mark Morrison, director of intelligence community information assurance, and Pat Sack, VP of the Oracle national security group, will discuss U.S. government cross-domain secure information sharing. This case study session will explain how Oracle helped the U.S. government consolidate its mission-critical intelligence database infrastructure securely, and the underlying Oracle Database security solutions that can benefit any organization looking to increase business agility and drive down IT costs through database consolidation. Potomac Ballroom B Find out more about the event here. Twitter #GartnerSecurity to join the conversation.

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  • Mark Wilcox Discusses Privileged Account Management

    - by Naresh Persaud
    96 800x600 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:Calibri;} The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. The Oracle Privileged Account Manager solution can be deployed stand alone or in conjunction with the Oracle Governance Suite for a comprehensive solution. As part of the comprehensive platform, Privilege Account Manager is interoperable with the Identity suite. In addition, Privileged Account Manager can re-use Oracle Identity Manager connectors for propagating changes to target systems. The two are interoperable at the data level. I caught up with Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager and discussed with him the capabilities of the offering in this podcast. Click here to listen.

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  • Java game object pool management

    - by Kenneth Bray
    Currently I am using arrays to handle all of my game objects in the game I am making, and I know how terrible this is for performance. My question is what is the best way to handle game objects and not hurt performance? Here is how I am creating an array and then looping through it to update the objects in the array: public static ArrayList<VboCube> game_objects = new ArrayList<VboCube>(); /* add objects to the game */ while (!Display.isCloseRequested() && !Keyboard.isKeyDown(Keyboard.KEY_ESCAPE)) { for (int i = 0; i < game_objects.size(); i++){ // draw the object game_objects.get(i).Draw(); game_objects.get(i).Update(); //world.updatePhysics(); } } I am not looking for someone to write me code for asset or object management, just point me into a better direction to get better performance. I appreciate the help you guys have provided me in the past, and I dont think I would be as far along with my project without the support on stack exchange!

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  • Customers Live on Oracle Fusion Human Capital Management

    - by Scott Ewart
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle HCM Cloud Service Helps Power HR’s Contribution to the Business. More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. See The Full Press Release Here: http://www.oracle.com/us/corporate/press/1859573?sc=OPR-TW

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  • How to Manage and Use LVM (Logical Volume Management) in Ubuntu

    - by Justin Garrison
    In our previous article we told you what LVM is and what you may want to use it for, and today we are going to walk you through some of the key management tools of LVM so you will be confident when setting up or expanding your installation. As stated before, LVM is a abstraction layer between your operating system and physical hard drives. What that means is your physical hard drives and partitions are no longer tied to the hard drives and partitions they reside on. Rather, the hard drives and partitions that your operating system sees can be any number of separate hard drives pooled together or in a software RAID Latest Features How-To Geek ETC Inspire Geek Love with These Hilarious Geek Valentines How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin How to Kid Proof Your Computer’s Power and Reset Buttons Microsoft’s Windows Media Player Extension Adds H.264 Support Back to Google Chrome Android Notifier Pushes Android Notices to Your Desktop Dead Space 2 Theme for Chrome and Iron Carl Sagan and Halo Reach Mashup – We Humans are Capable of Greatness [Video] Battle the Necromorphs Once Again on Your Desktop with the Dead Space 2 Theme for Windows 7

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  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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