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  • SQL SERVER – Automated Type Conversion using Expressor Studio

    - by pinaldave
    Recently I had an interesting situation during my consultation project. Let me share to you how I solved the problem using Expressor Studio. Consider a situation in which you need to read a field, such as customer_identifier, from a text file and pass that field into a database table. In the source file’s metadata structure, customer_identifier is described as a string; however, in the target database table, customer_identifier is described as an integer. Legitimately, all the source values for customer_identifier are valid numbers, such as “109380”. To implement this in an ETL application, you probably would have hard-coded a type conversion function call, such as: output.customer_identifier=stringToInteger(input.customer_identifier) That wasn’t so bad, was it? For this instance, programming this hard-coded type conversion function call was relatively easy. However, hard-coding, whether type conversion code or other business rule code, almost always means that the application containing hard-coded fields, function calls, and values is: a) specific to an instance of use; b) is difficult to adapt to new situations; and c) doesn’t contain many reusable sub-parts. Therefore, in the long run, applications with hard-coded type conversion function calls don’t scale well. In addition, they increase the overall level of effort and degree of difficulty to write and maintain the ETL applications. To get around the trappings of hard-coding type conversion function calls, developers need an access to smarter typing systems. Expressor Studio product offers this feature exactly, by providing developers with a type conversion automation engine based on type abstraction. The theory behind the engine is quite simple. A user specifies abstract data fields in the engine, and then writes applications against the abstractions (whereas in most ETL software, developers develop applications against the physical model). When a Studio-built application is run, Studio’s engine automatically converts the source type to the abstracted data field’s type and converts the abstracted data field’s type to the target type. The engine can do this because it has a couple of built-in rules for type conversions. So, using the example above, a developer could specify customer_identifier as an abstract data field with a type of integer when using Expressor Studio. Upon reading the string value from the text file, Studio’s type conversion engine automatically converts the source field from the type specified in the source’s metadata structure to the abstract field’s type. At the time of writing the data value to the target database, the engine doesn’t have any work to do because the abstract data type and the target data type are just the same. Had they been different, the engine would have automatically provided the conversion. ?Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Database, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology Tagged: SSIS

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  • New <%: %> Syntax for HTML Encoding Output in ASP.NET 4 (and ASP.NET MVC 2)

    - by ScottGu
    [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] This is the nineteenth in a series of blog posts I’m doing on the upcoming VS 2010 and .NET 4 release. Today’s post covers a small, but very useful, new syntax feature being introduced with ASP.NET 4 – which is the ability to automatically HTML encode output within code nuggets.  This helps protect your applications and sites against cross-site script injection (XSS) and HTML injection attacks, and enables you to do so using a nice concise syntax. HTML Encoding Cross-site script injection (XSS) and HTML encoding attacks are two of the most common security issues that plague web-sites and applications.  They occur when hackers find a way to inject client-side script or HTML markup into web-pages that are then viewed by other visitors to a site.  This can be used to both vandalize a site, as well as enable hackers to run client-script code that steals cookie data and/or exploits a user’s identity on a site to do bad things. One way to help mitigate against cross-site scripting attacks is to make sure that rendered output is HTML encoded within a page.  This helps ensures that any content that might have been input/modified by an end-user cannot be output back onto a page containing tags like <script> or <img> elements.  ASP.NET applications (especially those using ASP.NET MVC) often rely on using <%= %> code-nugget expressions to render output.  Developers today often use the Server.HtmlEncode() or HttpUtility.Encode() helper methods within these expressions to HTML encode the output before it is rendered.  This can be done using code like below: While this works fine, there are two downsides of it: It is a little verbose Developers often forget to call the HtmlEncode method New <%: %> Code Nugget Syntax With ASP.NET 4 we are introducing a new code expression syntax (<%:  %>) that renders output like <%= %> blocks do – but which also automatically HTML encodes it before doing so.  This eliminates the need to explicitly HTML encode content like we did in the example above.  Instead you can just write the more concise code below to accomplish the same thing: We chose the <%: %> syntax so that it would be easy to quickly replace existing instances of <%= %> code blocks.  It also enables you to easily search your code-base for <%= %> elements to find and verify any cases where you are not using HTML encoding within your application to ensure that you have the correct behavior. Avoiding Double Encoding While HTML encoding content is often a good best practice, there are times when the content you are outputting is meant to be HTML or is already encoded – in which case you don’t want to HTML encode it again.  ASP.NET 4 introduces a new IHtmlString interface (along with a concrete implementation: HtmlString) that you can implement on types to indicate that its value is already properly encoded (or otherwise examined) for displaying as HTML, and that therefore the value should not be HTML-encoded again.  The <%: %> code-nugget syntax checks for the presence of the IHtmlString interface and will not HTML encode the output of the code expression if its value implements this interface.  This allows developers to avoid having to decide on a per-case basis whether to use <%= %> or <%: %> code-nuggets.  Instead you can always use <%: %> code nuggets, and then have any properties or data-types that are already HTML encoded implement the IHtmlString interface. Using ASP.NET MVC HTML Helper Methods with <%: %> For a practical example of where this HTML encoding escape mechanism is useful, consider scenarios where you use HTML helper methods with ASP.NET MVC.  These helper methods typically return HTML.  For example: the Html.TextBox() helper method returns markup like <input type=”text”/>.  With ASP.NET MVC 2 these helper methods now by default return HtmlString types – which indicates that the returned string content is safe for rendering and should not be encoded by <%: %> nuggets.  This allows you to use these methods within both <%= %> code nugget blocks: As well as within <%: %> code nugget blocks: In both cases above the HTML content returned from the helper method will be rendered to the client as HTML – and the <%: %> code nugget will avoid double-encoding it. This enables you to default to always using <%: %> code nuggets instead of <%= %> code blocks within your applications.  If you want to be really hardcore you can even create a build rule that searches your application looking for <%= %> usages and flags any cases it finds as an error to enforce that HTML encoding always takes place. Scaffolding ASP.NET MVC 2 Views When you use VS 2010 (or the free Visual Web Developer 2010 Express) you’ll find that the views that are scaffolded using the “Add View” dialog now by default always use <%: %> blocks when outputting any content.  For example, below I’ve scaffolded a simple “Edit” view for an article object.  Note the three usages of <%: %> code nuggets for the label, textbox, and validation message (all output with HTML helper methods): Summary The new <%: %> syntax provides a concise way to automatically HTML encode content and then render it as output.  It allows you to make your code a little less verbose, and to easily check/verify that you are always HTML encoding content throughout your site.  This can help protect your applications against cross-site script injection (XSS) and HTML injection attacks.  Hope this helps, Scott

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  • Transactions in LINQ to SQL applications

    - by nikolaosk
    In this post I would like to talk about LINQ to SQL and transactions.When I have a LINQ to SQL class I always get asked this question, "How does LINQ treat Transactions?". When we use the DeleteOnSubmit() method or the InsertOnSubmit() method, all of those commands at some point are translated into T-SQL commands and then are executed against the database. All of those commands live in transactions and they follow the basic rules of transaction processing. They do succeed together or fail together...(read more)

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  • Find a Hash Collision, Win $100

    - by Mike C
    Margarity Kerns recently published a very nice article at SQL Server Central on using hash functions to detect changes in rows during the data warehouse load ETL process. On the discussion page for the article I noticed a lot of the same old arguments against using hash functions to detect change. After having this same discussion several times over the past several months in public and private forums, I've decided to see if we can't put this argument to rest for a while. To that end I'm going to...(read more)

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  • Daily tech links for .net and related technologies - Apr 15-18, 2010

    - by SanjeevAgarwal
    Daily tech links for .net and related technologies - Apr 15-18, 2010 Web Development Guarding against CSRF Attacks in ASP.NET MVC2 - Scott Kirkland Same Markup: Writing Cross-Browser Code - Tony Ross Introducing Machine.Specifications.Mvc - James Broome ASP.NET 4 - Breaking Changes and Stuff to be Aware of - Scott Hanselman JSON Hijacking in ASP.NET MVC 2 - Matt Easy And Safe Model Binding In ASP.NET MVC - Justin Etheredge MVC Portable Areas Enhancement - Embedded Resource Controller - Steve Michelotti...(read more)

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  • NHibernate Tools

    - by Ricardo Peres
    Felice Pollano is the author of a two great new tools for working with NHibernate: NH Workbench: an IDE for writing HQL queries against a model db2hbm: generation of .hbm.xml files from a database (currently only SQL Server, more to come) I suggest you give them a try and give Felix your feedback!

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  • How does dependecy injection increase coupling?

    - by B?????
    On the Wikipedia page on dependency injection, the disadvantages section tells us this: Dependency injection increases coupling by requiring the user of a subsystem to provide for the needs of that subsystem. with a link to an article against dependency injection. Dependency injection makes a class use the interface instead of the concrete implementation. That should result in decreased coupling, no? What am I missing? How is dependency injection increasing coupling between classes?

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  • Compare those hard-to-reach servers with SQL Snapper

    - by Michelle Taylor
    If you’ve got an environment which is at the end of an unreliable or slow network connection, or isn’t connected to your network at all, and you want to do a deployment to that environment – then pointing SQL Compare at it directly is difficult or impossible. While you could run SQL Compare locally on that environment, if it’s a server – especially if it’s a locked-down server – you probably don’t want to go through the hassle of using another activation on it. Or possibly you’re not allowed to install software at all, because you don’t have admin rights – but you can run user-mode software. SQL Snapper is a standalone, licensing-free program which takes SQL Compare snapshots of a database. It can create a snapshot within the context of that environment which can then be moved to your working environment to run SQL Compare against, allowing you to create a deployment script for environments you can’t get SQL Compare into. Where can I find it? You can find RedGate.SQLSnapper.exe in your SQL Compare installation directory – if you haven’t changed it, that will be something like C:\Program Files (x86)\Red Gate\SQL Compare 10 (or 11 if you’re using our SQL Server 2014 support beta). As well as copying the executable, you’ll also currently need to copy the System.Threading.dll and RedGate.SOCCompareInterface.dll files from the same directory alongside it. How do I use it? SQL Snapper’s UI is just a cut-down version of the snapshot creation UI in SQL Compare – just fill in the boxes and create your snapshot, then bring it back to the place you use SQL Compare to compare against your difficult-to-reach environment. SQL Snapper also has a command-line mode if you can’t run the UI in your target environment – just specify the server, database and output location with the /server, /database and /mksnap arguments, and optionally the username and password if you’re using SQL security, e.g.: RedGate.SQLSnapper.exe /database:yourdatabase /server:yourservername /username:youruser /password:yourpassword /mksnap:filename.snp What’s the catch? There are a few limitations of SQL Snapper in its current form – notably, it can’t read encrypted objects, and you’ll also currently need to copy the System.Threading.dll and RedGate.SOCCompareInterface.dll files alongside it, which we recognise is a little awkward in some environments. If you use SQL Snapper and want to share your experiences, or help us work on improving the experience in future, please comment here or leave a request on the SQL Compare UserVoice at https://redgate.uservoice.com/forums/141379-sql-compare.

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  • Add logo background color to data returned by StackAuth sites route

    - by Yi Jiang
    Given that now with Stack Exchange 2.0 the logo of some of the sites, like Web Apps, AskUbuntu, Photography, Gaming and Pro Webmasters have non-white background, I think it will be best if the StackAuth sites route can include the preferred background color for those the logo of these sites. This is especially important for sites like Photography whose logo is unreadable if the traditional white is used. Edit: Here's an example of what I mean here: As you can see, the AskUbuntu logo text totally invisible against a white background.

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  • Copyright infringement - inside the legal minefield

    <b>New Zealand Herald:</b> "Several weeks ago the Australian high court ruled in favour of Aussie ISP iiNet in a landmark legal battle where AFACT (Australian Federation Against Copyright Theft) argued that iiNet was as guilty as some of its subscribers of online copyright infringement."

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  • FluentPath now on CodePlex

    My FluentPath library is now available on CodePlex. Ive also modified the code so that it can now be compiled against .NET 3.5SP1 and not just .NET 4.0. http://fluentpath.codeplex.com/...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Microsoft Claims Success Versus Autorun Malware

    Microsoft recently used a post on the Threat Research and Response Blog section of its Malware Protection Center to describe how it is winning the battle against autorun malware. Although there is certainly no shortage of malware in the virtual world Microsoft has plenty of statistics to back its claims and it has displayed them with pride.... DNS Configured Correctly? Test Your Internal DNS With Our Free DNS Advisor Tool From Infoblox.

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  • General monitoring for SQL Server Analysis Services using Performance Monitor

    - by Testas
    A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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  • July, the 31 Days of SQL Server DMO’s – Day 24 (sys.dm_db_index_operational_stats)

    - by Tamarick Hill
    The sys.dm_db_index_operational_stats Dynamic Management Function returns information about the IO, locking, and access methods for the indexes that you currently have on your SQL Server Instance. This function takes four input parameters which are (1) database_id, (2) object_id, (3) index_id, and (4) partition_number. Let’s have a look at the results from this function against our AdventureWorks2012 database. This function returns a ton of columns, so not only will I not attempt to describe each of the columns, I wont even attempt to display all of them here. My query below will give you a subset of the columns returned from this function. SELECT database_id, object_id, index_id, partition_number, leaf_insert_count, leaf_delete_count, leaf_update_count, leaf_ghost_count, nonleaf_insert_count, nonleaf_delete_count, nonleaf_update_count, range_scan_count, forwarded_fetch_count, row_lock_count, row_lock_wait_count, page_lock_count, page_lock_wait_count, Index_lock_promotion_attempt_count, index_lock_promotion_count, page_compression_attempt_count, page_compression_success_count FROM sys.dm_db_index_operational_stats(db_id('AdventureWorks2012'), NULL, NULL, NULL) The first four columns in the result set represent the values that we passed in as our input parameters. If you use NULL’s as I did, then you will see results for every index on your system. I specified a database_id so my result set only shows those records pertaining to my AdventureWorks2012 database. The next columns in the result set provide you with information on how may inserts, deletes, or updates that have taken place on your leaf and nonleaf index levels. The nonleaf levels would refer to the intermediate and root index levels. In the middle of these you see a leaf_ghost_count column, which represents the number of records that have been logically deleted and marked as “ghosted”  and are waiting on the background ghost cleanup process to physically remove them. The range_scan_count column represents the number of range or table scans that have been performed against an index. The forwarded_fetch_count column represents the number of rows that were returned from a forwarding row pointer. The row_lock_count and row_lock_wait_count represent the number of row locks that have been requested for an index and the number of times SQL has had to wait on a row lock respectively. The page_lock_count and page_lock_wait_count represent the number of page locks that have been requested for an index and the number of times SQL has had to wait on a page lock respectively. The index_lock_promotion_attempt_count represents the number of times the database engine has attempted to promote a lock to the index level. The index_lock_promotion_count column displays how many times that index lock promotion was successful. Lastly the page_compression_attempt_count and page_compression_success_count represents how many times a page was attempted to be compressed and how many times the attempt was successful. As you can see there is a ton of information returned from this DMV. The DMV we reviewed on yesterday (sys.dm_db_index_usage_stats) provided you with good information on when and how indexes have been used, but this DMF takes an even deeper dive into these statistics. If you are interested in performing a very detailed analysis on the operational stats of your indexes, this is not only a good place to start, but more than likely the best place. For more information on this Dynamic Management Function, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms174281.aspx Follow me on Twitter @PrimeTimeDBA

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  • Fiction to Reality Timeline Charts Introduction of Sci-Fi Concepts to Real Life

    - by Jason Fitzpatrick
    Videophones, voice-controlled computers, heads-up displays, and other technological innovations made their first appearances in Sci-Fi. This dual timeline charts the first appearance in Sci-Fi against the date of commercial success for the product in the real world. Hit up the link below for the full resolution image. The Fiction to Reality Timeline [via Cool Inforgraphics] How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • Building KPIs to monitor your business Its not really about the Technology

    When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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