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  • Using NServiceBus behind a custom web service

    - by Michael Stephenson
    In this post I'd like to talk about an architecture scenario we had recently and how we were able to utilise NServiceBus to help us address this problem. Scenario Cognos is a reporting system used by one of my clients. A while back we developed a web service façade to allow line of business applications to be able to access reports from Cognos to support their various functions. The service was intended to provide access to reports which were quick running reports or pre-generated reports which could be accessed real-time on demand. One of the key aims of the web service was to provide a simple generic interface to allow applications to get any report without needing to worry about the complex .net SDK for Cognos. The web service also supported multi-hop kerberos delegation so that report data could be accesses under the context of the end user. This service was working well for a period of time. The Problem The problem we encountered was that reports were now also required to be available to batch processes. The original design was optimised for low latency so users would enjoy a positive experience, however when the batch processes started to request 250+ concurrent reports over an extended period of time you can begin to imagine the sorts of problems that come into play. The key problems this new scenario caused are: Users may be affected and the latency of on demand reports was significantly slower The Cognos infrastructure was not scaled sufficiently to be able to cope with these long peaks of load From a cost perspective it just isn't feasible to scale the Cognos infrastructure to be able to handle the load when it is only for a couple of hour window each night. We really needed to introduce a second pattern for accessing this service which would support high through-put scenarios. We also had little control over the batch process in terms of being able to throttle its load. We could however make some changes to the way it accessed the reports. The Approach My idea was to introduce a throttling mechanism between the Web Service Façade and Cognos. This would allow the batch processes to push reports requests hard at the web service which we were confident the web service can handle. The web service would then queue these requests and process them behind the scenes and make a call back to the batch application to provide the report once it had been accessed. In terms of technology we had some limitations because we were not able to use WCF or IIS7 where the MSMQ-Activated WCF services could have helped, but we did have MSMQ as an option and I thought NServiceBus could do just the job to help us here. The flow of how this would work was as follows: The batch applications would send a request for a report to the web service The web service uses NServiceBus to send the message to a Queue The NServiceBus Generic Host is running as a windows service with a message handler which subscribes to these messages The message handler gets the message, accesses the report from Cognos The message handler calls back to the original batch application, this is decoupled because the calling application provides a call back url The report gets into the batch application and is processed as normal This approach looks something like the below diagram: The key points are an application wanting to take advantage of the batch driven reports needs to do the following: Implement our call back contract Make a call to the service providing a call back url Provide a correlation ID so it knows how to tie each response back to its request What does NServiceBus offer in this solution So this scenario is not the typical messaging service bus type of solution people implement with NServiceBus, but it did offer the following: Simplified interaction with MSMQ Offered the ability to configure the number of processes working through the queue so we could find a balance between load on Cognos versus the applications end to end processing time NServiceBus offers retries and a way to manage failed messages NServiceBus offers a high availability setup The simple thing is that NServiceBus gave us the platform to build the solution on. We just implemented a message handler which functionally processed a message and we could rely on NServiceBus to do all of the hard work around managing the queues and all of the lower level things that would have took ages to write to any kind of robust level. Conclusion With this approach we were able to deal with a fairly significant performance issue with out too much rework. Hopefully this write up gives people some insight into ideas on how to leverage the excellent NServiceBus framework to help solve integration and high through-put scenarios.

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  • Innovative SPARC: Lighting a Fire Under Oracle's New Hardware Business

    - by Paulo Folgado
    "There's a certain level of things you can do with commercially available parts," says Oracle Executive Vice President Mike Splain. But, he notes, you can do so much more if you design the parts yourself. Mike Splain,EVP, OracleYou can, for example, design cryptographic accelerators into your microprocessors so customers can run their networks fully encrypted if they choose.Of course, it helps if you've already built multiple processing "cores" into those chips so they can handle all that encrypting and decrypting while still getting their other work done.System on a ChipAs the leader of Oracle Microelectronics, Mike knows how implementing clever innovations in silicon can give systems a real competitive advantage.The SPARC microprocessors that his team designed at Sun pioneered the concept of multiple cores several years ago, and the UltraSPARC T2 processor--the industry's first "system on a chip"--packs up to eight cores per chip, each running as many as eight threads at once. That's the most cores and threads of any general-purpose processor. Looking back, Mike points out that the real value of large enterprise-class servers was their ability to run a lot of very large applications in parallel."The beauty of our CMT [chip multi-threading] machines is you can get that same kind of parallel-processing capability at a much lower cost and in a much smaller footprint," he says.The Whole StackWhat has Mike excited these days is that suddenly the opportunity to innovate is much bigger as part of Oracle."In my group, we used to look up the software stack and say, 'We can do any innovation we want, provided the only thing we have to change is what's in the Solaris operating system'--or maybe Java," he says. "If we wanted to change things beyond that, we'd have to go outside the walls of Sun and we'd have to convince the vendors: 'You have to align with us, you have to test with us, you have to build for us, and then you'll reap the benefits.' Now we get access to the entire stack. We can look all the way through the stack and say, 'Okay, what would make the database go faster? What would make the middleware go faster?'"Changing the WorldMike and his microelectronics team also like the fact that Oracle is not just any software company. We're #1 in database, middleware, business intelligence, and more."We're like all the other engineers from Sun; we believe we can change the world, if we can just figure out how to get people to pay attention to us," he says. "Now there's a mechanism at Oracle--much more so than we ever had at Sun."He notes, too, that every innovation in SPARC has involved some combination of hardware and softwareoptimization."Take our cryptography framework, for example. Sure, we can accelerate rapidly, but the Solaris OS has to provide the right set of interfaces that applications can tap into," Mike says. "Same thing with our multicore architecture. We have to have software that can utilize all those threads and run in parallel." His engineers, he points out, have never been interested in producing chips that sell as mere components."Our chips are always designed to go into systems and be combined with various pieces of software," he says. "Our job is to enable the creation of systems."

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  • SQL SERVER – SQL Server Misconceptions and Resolution – A Practical Perspective – TechEd 2012 India

    - by pinaldave
    TechEd India 2012 is just around the corner and I will be presenting there in two different sessions. On the very first day of this event, my presentation will be all about SQL Server Misconceptions and Resolution – A Practical Perspective. The dictionary tells us that a “misconception” means a view or opinion that is incorrect and is based on faulty thinking or understanding. In SQL Server, there are so many misconceptions. In fact, when I hear some of these misconceptions, I feel like fainting at that very moment! Seriously, at one time, I came across the scenario where instead of using INSERT INTO…SELECT, the developer used CURSOR believing that cursor is faster (duh!). Here is the link the blog post related to this. Pinal and Vinod in 2009 I have been presenting in TechEd India for last three years. This is my fourth opportunity to present a technical session on SQL Server. Just like the previous years, I decided to present something different. Here is a novelty of this year: I will be presenting this session with Vinod Kumar. Vinod Kumar and I have a great synergy when we work together. So far, we have written one SQL Server Interview Questions and Answers book and 2 video courses: (1) SQL Server Questions and Answers (2) SQL Server Performance: Indexing Basics. Pinal and Vinod in 2011 When we sat together and started building an outline for this course, we had many options in mind for this tango session. However, we have decided that we will make this session as lively as possible while keeping it natural at the same time. We know our flow and we know our conversation highlight, but we do not know what exactly each of us is going to present. We have decided to challenge each other on stage and push each other’s knowledge to the verge. We promise that the session will be entertaining with lots of SQL Server trivia, tips and tricks. Here are the challenges that I’ll take on: I will puzzle Vinod with my difficult questions I will present such misconception that Vinod will have no resolution for it. I need your help.  Will you help me stump Vinod? If yes, come and attend our session and join me to prove that together we are superior (a friendly brain clash, but we must win!). SQL Server enthusiasts and SQL Server fans are going to have gala time at #TechEdIn as we have a very solid lineup of the speaker and extremely interesting sessions at TechEdIn. Read the complete blog post of Vinod. Session Details Title: SQL Server Misconceptions and Resolution – A Practical Perspective (Add to Calendar) Abstract: “Earth is flat”! – An ancient common misconception, which has been proven incorrect as we progressed in modern times. In this session we will see various database misconceptions prevailing and their resolution with the aid of the demos. In this unique session audience will be part of the conversation and resolution. Date and Time: March 21, 2012, 15:15 to 16:15 Location: Hotel Lalit Ashok - Kumara Krupa High Grounds, Bengaluru – 560001, Karnataka, India. Add to Calendar Please submit your questions in the comments area and I will be for sure discussing them during my session. If I pick your question to discuss during my session, here is your gift I commit right now – SQL Server Interview Questions and Answers Book. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: TechEd, TechEdIn

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  • A Letter for Your CEO About Social Marketing’s Future

    - by Mike Stiles
    We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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  • Do We Indeed Have a Future? George Takei on Star Wars.

    - by Bil Simser
    George Takei (rhymes with Okay), probably best known for playing Hikaru Sulu on the original Star Trek, has always had deep concerns for the present and the future. Whether on Earth or among the stars, he has the welfare of humanity very much at heart. I was digging through my old copies of Famous Monsters of Filmland, a great publication on monster and films that I grew up with, and came across this. This was his reaction to STAR WARS from issue 139 of Famous Monsters of Filmland and was written June 6, 1977. It is reprinted here without permission but I hope since the message is still valid to this day and has never been reprinted anywhere, nobody will mind me sharing it. STAR WARS is the most pre-posterously diverting galactic escape and at the same time the most hideously credible portent of the future yet.While I thrilled to the exploits that reminded me of the heroics of Errol Flynn as Robin Hood, Burt Lancaster as the Crimson Pirate and Buster Crabbe as Flash Gordon, I was at the same time aghast at the phantasmagoric violence technology can place at our disposal. STAR WARS raised in my mind the question - do we indeed have a future?It seems to me what George Lucas has done is to masterfully guide us on a journey through space and time and bring us back face to face with today's reality. STAR WARS is more than science fiction, I think it is science fictitious reality.Just yesterday, June 7, 1977, I read that the United States will embark on the production of a neutron bomb - a bomb that will kill people on a gigantic scale but will not destroy buildings. A few days before that, I read that the Pentagon is fearful that the Soviets may have developed a warhead that could neutralize ours that have a capacity for that irrational concept overkill to the nth power. Already, it seems we have the technology to realize the awesome special effects simulations that we saw in the film.The political scene of STAR WARS is that of government by force and power, of revolutions based on some unfathomable grievance, survival through a combination of cunning and luck and success by the harnessing of technology -  a picture not very much at variance from the political headlines that we read today.And most of all, look at the people; both the heroes in the film and the reaction of the audience. First, the heroes; Luke Skywalker is a pretty but easily led youth. Without any real philosophy to guide him, he easily falls under the influence of a mystical old man believed previously to be an eccentric hermit. Recognize a 1960's hippie or a 1970's moonie? Han Solo has a philosophy coupled with courage and skill. His philosophy is money. His proficiency comes for a price - the highest. Solo is a thoroughly avaricious mercenary. And the Princess, a decisive, strong, self-confident and chilly woman. The audience cheered when she wielded a gun. In all three, I missed qualities that could be called humane - love, kindness, yes, I missed sensuality. I also missed a sense of ideals and faith. In this regard the machines seemed more human. They demonstrated real affection for each other and an occasional poutiness. They exhibited a sense of fidelity and constancy. The machines were humanized and the humans conversely seemed mechanical.As a member of the audience, I was swept up by the sheer romantic escapsim of it all. The deering-dos, the rope swing escape across the pit, the ray gun battles and especially the swash buckle with the ray swords. Great fun!But I just hope that we weren't too intoxicated by the escapism to be able to focus on the recognizable. I hope the beauty of the effects didn't narcotize our sensitivity to violence. I hope the people see through the fantastically well done futuristic mirrors to the disquieting reflection of our own society. I hope they enjoy STAR WARS without being "purely entertained".

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  • Beginner Geek: Scan a Document or Picture in Windows 7

    - by Mysticgeek
    There may come a time when you want to digitize your priceless old pictures, or need to scan a receipts and documents for your company. Today we look at how to scan a picture or document in Windows 7. Scanning Your Document In this example we’re using an HP PSC 1500 All-In-One printer connected to a Windows 7 Home Premium 32-bit system. Different scanners will vary, however the process is essentially the same. The scanning process has changed a bit since the XP days. To scan a document in Windows 7, place the document or picture in the scanner, click on Start, and go to Devices and Printers.   When the Devices and Printers window opens, find your scanning device and double-click on it to get the manufacturers Printer Actions menu. For our HP PSC 1500 we have a few different options like printing, device setup, and scanner actions. Here we’ll click on the Scan a document or photo hyperlink. The New Scan window opens and from here you can adjust the quality of the scanned image and choose the output file type. Then click the Preview button to get an idea of what the image will look like.   If you’re not happy with the preview, then you can go back and make any adjustments to the quality of the document or photo. Once everything looks good, click on the Scan button. The scanning process will start. The amount of time it takes will depend on your scanner type, and the quality of the settings you choose. The higher the quality…the more time it will take. You will have the option to tag the picture if you want to… Now you can view your scanned document or photo inside Windows Photo Viewer. If you’re happy with the look of the document, you can send it off in an email, put it on an network drive, FTP it… whatever you need to do with it. Another method is to place the document of photo you wish to scan in the scanner, open up Devices and Printers, then right-click on the scanning device and select Start Scan from the context menu. This should bypass the manufacturer screen and go directly into the New Scan window, where you can start the scan process. From the Context Menu you can also choose Scan Properties. This will allow you to test the scanner if you’re having problems with it and change some of its settings. Or you can choose Scan Profiles which allows you to use pre-selected settings, create your own, or set one as the default. Although scanning documents and photos isn’t a common occurrence as it was a few years ago, Windows 7 still includes the feature. When you need to scan a document or photo in Windows 7, this should get you started. Similar Articles Productive Geek Tips Easily Rotate Pictures In Word 2007Beginner Geek: Delete User Accounts in Windows 7Customize Your Welcome Picture Choices in Windows VistaSecure Computing: Detect and Eliminate Malware Using Windows DefenderMark Your Document As Final in Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes

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  • Dude, what’s up with POP Forums vNext?

    - by Jeff
    Yeah, it has been awhile. I posted v9.2 back in January, about five months ago. That’s a real change from the release pace I had there for awhile. Let me explain what’s going on. First off, in the interim, I re-launched CoasterBuzz, which required a lot of my attention for about two of those months. That’s a good thing though, because that site is just about the best test bed I could ask for. The other thing is that I committed to make the next version use ASP.NET MVC 4, which is now at the RC stage. I didn’t think much about when they’d hit their RTW point, but RC is good enough for me. To that end, there is enough change in the next version that I recently decided to make it a major version upgrade, and finish up the loose ends and science projects to make it whole. Here’s what’s in store… Mobile views: I sat on this or a long time. Originally, I was going to use jQuery Mobile, and waited and waited for a new release, but in the end, decided against using it. Sometimes buttons would unexplainably not work, I felt like I was fighting it at times, and the CSS just felt too heavy. I rolled my own mobile sugar at a fraction of the size, and I think you’ll find it easy to modify. And it’s Metro-y, of course! Re-do of background services: A number of things run in the background, and I did quite a bit of “reimagining” of that code. It’s the weirdness of running services in a Web site context, because so many folks can’t run a bona fide service on their host’s box. The biggest change here is that these service no longer start up by default. You’ll need to call a new method from global.asax called PopForumsActivation.StartServices(). This is also a precursor to running the app in a Web farm (new data layer and caching is the second part of that). I learned about this the hard way when I had three apps using the forum library code but only one was actually the forum. The services were all running three times as often with race conditions and hits on the same data. That was particularly bad for e-mail. CSS clean up: It’s still not ideal, but it’s getting better. That’s one of those things that comes with integrating to a real site… you discover all of the dumb things you did. The mobile CSS is particularly easier to live with. Bug fixes: There are a whole lot of them. Most were minor, but it’s feeling pretty solid now. So that’s where I am. I’m going to call it v10.0, and I’m going to really put forth some effort toward finishing the mobile experience and getting through the remaining bugs. The roadmap beyond that will likely not be feature oriented, but rather work on some other things, like making it run in Azure, perhaps using SQL CE, a better install experience, etc. As usual, I’ll post the latest here. Stay tuned!

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  • iPad Impressions

    - by Aaron Lazenby
    So, I spent some quality time with my new iPad on Saturday. Here are things I like/don't like: -- Don't like that it has to sync with iTunes before you use it: I was traveling and left my laptop at home thinking I'd use this iPad thing instead. But the first thing it asked me to do is connect it to a laptop. Ugh. Had to borrow my mother-in-law's MacBook Pro just to get the iPad rolling. -- Like that magazines and newspapers are forever changed: And I think for the better...it's why I bought this thing in the first place. I spent significant time with The New York Times, The Wall Street Journal, Time Magazine and Popular Science on the iPad. Sliding stories around, jumping from section to section, enlarging images = all excellent experiences. Actually prefer iPad magazine to print, which will require a major shift in editorial strategy, summed up by Popular Science's Mark Jannot in his editor's note "What defines a magazine? Curated expertise--not paper." -- Don't like the screwy human factors: I actually enjoy the virtual keyboard (although I think I'm in the minority), but you have to hunch over to look down at what you're typing. Bad technology ergonomics have already jacked my body in various ways. The iPad just introduced a new one.-- Like the multitouch: In fact, it's awesome. Hands down. Probably will have the most lasting impact on the personal computing industry as a whole.   -- Don't like that it's heavy: If you plan to read in bed, you'd better double up on the creatine and curls. Holding this thing up on your own gets pretty uncomfortable. -- Like the Netfilx app: I wanted to watch "The Big Lebowski," so I did. That is all. -- Don't like that people feel 3G is necessary: For $30 a month? Please. I'm already accustomed to limiting my laptop internet use to readily available free wi-fi. Why do I expect anything different with the iPad? Most anyplace I have time to sit and read/use a computer (cafe, airport, you house, library, etc.) has free wi-fi. I can live without web surfing in your car. That's what the iPhone is for. -- Don't like that not everyone was ready in day one: I'm looking at you Facebook. No iPad app for launch? Lame. iPhone apps scaled-up to work on the iPad look grainy and cheap. Not a quality befitting this beautiful $700 piece of glass.Verdict: I'm bringing it to COLLABORATE 08 and seeing if I can go the whole week using only the iPad. If I can trade this thing for my laptop, I know it's a winner. For now, I'm enjoying Popular Science.

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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  • Oracle Social Network Developer Challenge: TEAM Informatics

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Here comes another Oracle Social Network Developer Challenge entry, this one courtesy of TEAM Informatics (@teaminformatics). As their name suggests, their entry was a true team effort, featuring the work of Jon Chartrand, Deepthi Sanikommu, Dmitry Shtulman, Raghavendra Joshi, and Daniel Stitely with Wayne Boerger doing the presentation honors. Speaking of the presentation, Wayne’s laptop wouldn’t project onto the plasma we had in the OTN Lounge, but luckily, Noel (@noelportugal) had his iPad and VGA dongle in his backpack of goodies, so they were able to improvise by using the iPad camera to capture Wayne’s demo and project the video to the plasma. Code will find a way. Anyway, TEAM built Do Over, an integration with Atlassian’s JIRA, coincidentally something I’ve chatted with Rich (@rmanalan) about in the past. The basic idea is simple; integrate JIRA issues with Oracle Social Network to expand and centralize the conversation around issue resolution. In Dmitry’s words: We were able to put together a team on fairly short notice and, after batting a few ideas around, decided to pursue an integration with JIRA, an issue and project tracking tool used in-house at TEAM.  After getting to know WebCenter Social, we saw immediate benefits that a JIRA integration could bring, primarily due to the fact that JIRA only allows assignment of an issue to one person at a time.  Integrating Social would allow collaboration and issue resolution to happen right from the JIRA Issue interface. TEAM tackled a very common pain point among developers, i.e. including everyone who needs to be involved in issue resolution into a single thread. If you’ve ever fixed bugs or participated in that process, you’ll know that not everyone has access to the issue resolution system, which makes consolidating discussion time-consuming and fragmented. Why? Because we typically use email as the tool for collaboration. Oracle Social Network allows for all parties involved to work in a single, private and secure conversation, and through its RESTful Public API, information from external systems like JIRA can be brought in for context. TEAM only had time to address half the solution, but given more time, I’m sure they would have made the integration bidirectional, allowing for relevant commentary to be pushed back to JIRA, closing the loop. Here are some screenshot of their integration. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } When Oracle Social Network is released, TEAM will have something they use internally to work on issues, and maybe they’ll even productize their work and add it to the Atlassian Marketplace so that other JIRA users can benefit from the combination of Oracle Social Network and JIRA. Thanks to everyone at TEAM for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week. Be sure to check out a full recap from Dmitry over on the TEAM blog.

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  • Oracle Fusion Procurement Designed for User Productivity

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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  • Post MIX10 Decompression

    - by Dave Campbell
    With a big dose of reality, I walked into this place this morning and found out "yeah, I really do write .NET web apps and MS Access for a living" :( ... but it pays the bills and I've gotten *way* used to eating 3 times a day :) MIX10 was great, although the buzz didn't seem as big as MIX09, and I'm not sure why. It also seemed like a different crowd and other folks I talked to agreed with that. Of course now I can outwardly admit that the "Windows Phone 7 Series" is programmed with Silverlight ... how cool is that? I've been biting my tongue about that info for over a month! I cloistered myself in Ballroom A for the week, not counting the Keynotes. That's where the phone sessions were located. I tried to collect the full set, but ended up bailing on the last one because it was ending at the time that MIX10 was ending, and I hadn't spent a whole lot of time in 'The Commons'. I met a bunch of folks I've blogged about, or exchanged email with, and that's always fun. Renewed associations with folks I only see once or twice a year and way too long a list and don't want to mention some and leave off others... I did have an opportunity to meet Charles Petzold... wow that was interesting... I got into Windows development through Charles' Programming Windows 3.1 book 'back in the day' ... couldn't find anyone at Honeywell wanted to join my journey, so it was just me and 'Chuck' :) ... read every word of that book more than once... all marked up, tags sticking out of it. And now he's writing a WP7 book ... gotta get it: Free ebook: Programming Windows Phone 7 Series (DRAFT Preview) I went through my Big List-o-BlogsTM last night and it took over 2 hours because of all the new content since MIX10. I've got 90 posts tagged as of 9PM on 3/21. If everybody stopped right now, it would take me 9 days to push what I have now, so you'll have to be patient! I had another event on Thursday that was *extremely* tiring, so I ended up staying over another night. I drove back into the strip on Friday morning to try to find a non-cheesy souvenir for my wife, and didn't find much. Then I went to Blueberry Hill restaurant for 3 eggs, 3 strips of bacon, and 3 awesome potato pancakes. Check them out if you have time! And then hit the road. In case anyone is wondering, the 2-1/2 hour drive I took across Hoover Dam on Sunday afternoon only took 30 minutes on Friday afternoon... that was a more normal trip! I thoroughly enjoyed the time I spent with everyone. Thanks to John Papa and his crew for the great Insider's party on Monday night... the Blues Brothers were a fun surprise and they did a good job! And the swag was great... thanks to all the contributors for a fun evening at their expense! All I can say is stay tuned, go to live.visitmix.com/videos and watch everything, get the phone tools, start working... everything's different and everything's fun... jump in, it's all Silverlight! Stay in the 'Light! Technorati Tags: Silverlight    Silverlight 4    Windows Phone     MIX10

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  • Kanban Tools Review

    - by GeekAgilistMercenary
    The first two sessions on Sunday were Collaboration and why it is so hard and the following, which was a perfect following session was on Kanban.  While in that second session two online Saas Style Tools were mentioned; AgileZen and Leankit.  I decided right then and there that I would throw together some first impressions and setup some sample projects.  I did this by setting up an account and creating the projects. Agile Zen Account Creation Setting up the initial account required an e-mail verification, which is understandable.  Within a few seconds it was mailed out and I was logged in. Setting Up the Kanban Board The initial setup of the board was pretty easy.  I maybe clicked around an extra few times, but overall everything I needed to use the tool was immediately available.  The representation of everything was very similar to what one expects in a real Kanban Board too.  This is a HUGE plus, especially if a team is smart and places this tool in a centrally viewable area to allow for visibility. Each of the board items is just like a post it, being blue, grey, green, pink, or one of another few colors.  Dragging them onto each swim lane on the board was flawless, making changes through the work super easy and intuitive. The other thing I really liked about AgileZen is that the Kanban Board had the swim lanes setup immediately.  One can change them, but when you know you immediately need a Ready Lane, Working Lane, and a Complete Lane it is nice to just have them right in front of you in the interface.  In addition, the Backlog is simply a little tab on the left hand side.  This is perfect for the Backlog Queue.  Out of the way, with the focus on the primary items. Once  I got the items onto the board I was easily able to get back to the actual work at hand versus playing around with the tool.  The fact that it was so easy to use, fast and easy UX, and overall a great layout put me back to work on things I needed to do versus sitting a playing with the tool.  That, in the end is the key to using these tools. LeanKit Kanban Account Creation Setting up the account got me straight into the online tool.  This I thought was pretty cool. Setting Up the Kanban Board Setting up the Kanban Board within Leankit was a bit of trouble.  There were multiple UX issues in regard to process and intuitiveness.  The Leankit basically forces one to design the whole board first, making no assumptions about how the board should look.  The swim lanes in my humble opinion should be setup immediately without any manipulation with the most common lanes;  ready, working, and complete. The other UX hiccup that I had a problem with is that as soon as I managed to get the swim lanes into place, I wanted to remove the redundant Backlog Lane.  The Backlog Lane, or Backlog Bucket should be somewhere that I accidentally added as a lane.  Then on top of that I screwed up and added an item inside the lane, which then prevented me from deleting the lane.  I had to go back out of the lane manipulation, remove the item, and then remove the excess lane.  Summary Leankit wasn't a bad interface, it just wasn't as good as AgileZen.  The AgileZen interface was just better UX design overall.  AgileZen also presents a much better user interface graphical design all together.  It is much closer to what the Kanban Board would look like if it were a physical Kanban Board.  Since one of the HUGE reasons for Kanban is to increase visibility, the fact the design is similar to what a real Kanban Board is actually a pretty big deal. This is an image (click for larger) that shows the two Kanban Boards side by side.  The one on the left is AgileZen and the right is Leankit. Original Entry

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  • Best Practices for Handing over Legacy Code

    - by PersonalNexus
    In a couple of months a colleague will be moving on to a new project and I will be inheriting one of his projects. To prepare, I have already ordered Michael Feathers' Working Effectively with Legacy Code. But this books as well as most questions on legacy code I found so far are concerned with the case of inheriting code as-is. But in this case I actually have access to the original developer and we do have some time for an orderly hand-over. Some background on the piece of code I will be inheriting: It's functioning: There are no known bugs, but as performance requirements keep going up, some optimizations will become necessary in the not too distant future. Undocumented: There is pretty much zero documentation at the method and class level. What the code is supposed to do at a higher level, though, is well-understood, because I have been writing against its API (as a black-box) for years. Only higher-level integration tests: There are only integration tests testing proper interaction with other components via the API (again, black-box). Very low-level, optimized for speed: Because this code is central to an entire system of applications, a lot of it has been optimized several times over the years and is extremely low-level (one part has its own memory manager for certain structs/records). Concurrent and lock-free: While I am very familiar with concurrent and lock-free programming and have actually contributed a few pieces to this code, this adds another layer of complexity. Large codebase: This particular project is more than ten thousand lines of code, so there is no way I will be able to have everything explained to me. Written in Delphi: I'm just going to put this out there, although I don't believe the language to be germane to the question, as I believe this type of problem to be language-agnostic. I was wondering how the time until his departure would best be spent. Here are a couple of ideas: Get everything to build on my machine: Even though everything should be checked into source code control, who hasn't forgotten to check in a file once in a while, so this should probably be the first order of business. More tests: While I would like more class-level unit tests so that when I will be making changes, any bugs I introduce can be caught early on, the code as it is now is not testable (huge classes, long methods, too many mutual dependencies). What to document: I think for starters it would be best to focus documentation on those areas in the code that would otherwise be difficult to understand e.g. because of their low-level/highly optimized nature. I am afraid there are a couple of things in there that might look ugly and in need of refactoring/rewriting, but are actually optimizations that have been out in there for a good reason that I might miss (cf. Joel Spolsky, Things You Should Never Do, Part I) How to document: I think some class diagrams of the architecture and sequence diagrams of critical functions accompanied by some prose would be best. Who to document: I was wondering what would be better, to have him write the documentation or have him explain it to me, so I can write the documentation. I am afraid, that things that are obvious to him but not me would otherwise not be covered properly. Refactoring using pair-programming: This might not be possible to do due to time constraints, but maybe I could refactor some of his code to make it more maintainable while he was still around to provide input on why things are the way they are. Please comment on and add to this. Since there isn't enough time to do all of this, I am particularly interested in how you would prioritize.

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  • La búsqueda de la eficiencia como Santo Grial de las TIC sanitarias

    - by Eloy M. Rodríguez
    Las XVIII Jornadas de Informática Sanitaria en Andalucía se han cerrado el pasado viernes con 11.500 horas de inteligencia colectiva. Aunque el cálculo supongo que resulta de multiplicar las horas de sesiones y talleres por el número de inscritos, lo que no sería del todo real ya que la asistencia media calculo que andaría por las noventa personas, supongo que refleja el global si incluimos el montante de interacciones informales que el formato y lugar de celebración favorecen. Mi resumen subjetivo es que todos somos conscientes de que debemos conseguir más eficiencia en y gracias a las TIC y que para ello hemos señalado algunas pautas, que los asistentes, en sus diferentes roles debiéramos aplicar y ayudar a difundir. En esa línea creo que destaca la necesidad de tener muy claro de dónde se parte y qué se quiere conseguir, para lo que es imprescindible medir y que las medidas ayuden a retroalimentar al sistema en orden de conseguir sus objetivos. Y en este sentido, a nivel anecdótico, quisiera dejar una paradoja que se presentó sobre la eficiencia: partiendo de que el coste/día de hospitalización es mayor al principio que los últimos días de la estancia, si se consigue ser más eficiente y reducir la estancia media, se liberarán últimos días de estancia que se utilizarán para nuevos ingresos, lo que hará que el número de primeros días de estancia aumente el coste económico total. En este caso mejoraríamos el servicio a los ciudadanos pero aumentaríamos el coste, salvo que se tomasen acciones para redimensionar la oferta hospitalaria bajando el coste y sin mejorer la calidad. También fue tema destacado la posibilidad/necesidad de aprovechar las capacidades de las TIC para realizar cambios estructurales y hacer que la medicina pase de ser reactiva a proactiva mediante alarmas que facilitasen que se actuase antes de ocurra el problema grave. Otro tema que se trató fue la necesidad real de corresponsabilizar de verdad al ciudadano, gracias a las enormes posibilidades a bajo coste que ofrecen las TIC, asumiendo un proceso hacia la salud colaborativa que tiene muchos retos por delante pero también muchas más oportunidades. Y la carpeta del ciudadano, emergente en varios proyectos e ideas, es un paso en ese aspecto. Un tema que levantó pasiones fue cuando la Directora Gerente del Sergas se quejó de que los proyectos TIC eran lentísimos. Desgraciadamente su agenda no le permitió quedarse al debate que fue bastante intenso en el que salieron temas como el larguísimo proceso administrativo, las especificaciones cambiantes, los diseños a medida, etc como factores más allá de la eficiencia especifica de los profesionales TIC involucrados en los proyectos. Y por último quiero citar un tema muy interesante en línea con lo hablado en las jornadas sobre la necesidad de medir: el Índice SEIS. La idea es definir una serie de criterios agrupados en grandes líneas y con un desglose fino que monitorice la aportación de las TIC en la mejora de la salud y la sanidad. Nos presentaron unas versiones previas con debate aún abierto entre dos grandes enfoques, partiendo desde los grandes objetivos hasta los procesos o partiendo desde los procesos hasta los objetivos. La discusión no es sólo académica, ya que influye en los parámetros a establecer. La buena noticia es que está bastante avanzado el trabajo y que pronto los servicios de salud podrán tener una herramienta de comparación basada en la realidad nacional. Para los interesados, varios asistentes hemos ido tuiteando las jornadas, por lo que el que quiera conocer un poco más detalles puede ir a Twitter y buscar la etiqueta #jisa18 y empezando del más antiguo al más moderno se puede hacer un seguimiento con puntos de vista subjetivos sobre lo allí ocurrido. No puedo dejar de hacer un par de autocríticas, ya que soy miembro de la SEIS. La primera es sobre el portal de la SEIS que no ha tenido la interactividad que unas jornadas como estas necesitaban. Pronto empezará a tener documentos y análisis de lo allí ocurrido y luego vendrán las crónicas y análisis más cocinados en la revista I+S. Pero en la segunda década del siglo XXI se necesita bastante más. La otra es sobre la no deseada poca presencia de usuarios de las TIC sanitarias en los roles de profesionales sanitarios y ciudadanos usuarios de los sistemas de información sanitarios. Tenemos que ser proactivos para que acudan en número significativo, ya que si no estamos en riesgo de ser unos TIC-sanitarios absolutistas: todo para los usuarios pero sin los usuarios. Tweet

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  • Silverlight Cream for February 10, 2011 -- #1045

    - by Dave Campbell
    In this Issue: Mark Monster, Jaime Rodriguez, Mark Hopkins, WindowsPhoneGeek, David Anson, Jesse Liberty, Jeremy Likness, Martin Krüger(-2-), Beth Massi, Joost van Schaik, Laurent Bugnion, and Arik Poznanski. Above the Fold: Silverlight: "Parsing the Visual Tree with LINQ" Jeremy Likness WP7: "Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively" David Anson Lightswitch: "How to Send Automated Appointments from a LightSwitch Application" Beth Massi Shoutouts: Be sure to visit SilverlightShow... check out their top hits last week: SilverlightShow for Jan 31- Feb 06, 2011 Jaime Rodriguez has a post up that all the WP7 folks will be interested in: FAQ about copy paste functionality in upcoming release From SilverlightCream.com: Make use of WCF FaultContracts in Silverlight clients Mark Monster takes a shot at answering “The remote server returned an error: NotFound” while connecting to a WCF Service problem we all see. Communication between HTML in WebBrowser and Silverlight app Jaime Rodriguez responds to questions he received about communication between HTML and SIlverlight with this post about the bi-directional communication between the control and HTML. WP7 - Real Apps, Real Code Mark Hopkins has a post up about some WP7 starter kits that you can get all the source for and actually download the app from the Marketplace first to see if it interests you! WP7 AboutPrompt in depth WindowsPhoneGeek has this cool post up about the AboutPrompt from the Coding4Fun toolkit in detail... great diagrams showing where all the elements are and code examples with images. Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively David Anson describes why he took it upon himself to write his own png encoder for Silverlight... and we all thank him for doing so and providing us with the code! Navigation 101–Cancelling Navigation Jesse Liberty's latest WP7 From Scratch episode is up (number 32), and he's talking about Navigation and how to cancel it if you need to. Parsing the Visual Tree with LINQ Jeremy Likness demonstrates using LINQ to rat out information in the visual tree of your XAML. To Quote Jeremy: "you can easily check for intersections between elements and find any type of element no matter how deep within the tree it is". SpriteAnimationBehavior Martin Krüger has a couple more fun things in the Expression Gallery that I haven't discussed. First up is a behavior that animates up to 999 images and lets you control the FramesPerSecond... great demo on the ExpressionGallery to play with. Second alternative: Storyboard should not start before the Silverlight application is loaded Martin Krüger's latest is a way to programmatically wait for the Loaded event so that you know you can let your animations fly. How to Send Automated Appointments from a LightSwitch Application Beth Massi's latest Lightswitch post follows up her Outlook automation one with sending appointments using the standard iCalendar format... all the code included of course. The case for the Bindable Application Bar for Windows Phone 7 Joost van Schaik posts about a bindable Application Bar for your WP7 apps... grab the code and don't leave home without it :) MVVM Light V4 preview (BL0014) release notes Laurent Bugnion posted an update to MVVMLight to Codeplex a couple days ago. This is an early preview of what he plans on having in version 4, so check out the post for what's new and fun. Search Digg on Windows Phone 7 Arik Poznanski followed up his RSS post from last week with this one on searching Digg on WP7... and he's discussing and providing a utility class for doing it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • A debugging experience with "highly compatible" ASP.NET 4.5

    - by Jeff
    I have to admit that I will pretty much upgrade software for no reason other than being on the latest version. I won't do it if it's super expensive (Adobe gets money from me about once every three or four years at best), but particularly with frameworks and stuff generally available as part of my MSDN subscription, I'll be bleeding edge. CoasterBuzz was running on the MVC 4 framework pretty much as soon as they did a "go live" license for it. I didn't really jump in head-first with Windows 8 and Visual Studio 2012, in part because I just wasn't interested in doing the reinstalls for each new version. Turns out there weren't that many revisions anyway. But when the final versions were released a week and a half ago, I jumped in. I saw on one of the Microsoft sites that .Net 4.5 was a "highly compatible in-place update" to the framework. Good enough for me. I was obviously running it by default in Windows 8, and installed it on my production server. I suppose it's "highly compatible," except when it isn't. Three of my sites are running with various flavors of the MVC version of POP Forums. All of them stopped working under ASP.NET 4.5. It was not immediately obvious what the problem might be beyond an exception indicating that there were no repository classes registered with Ninject, which I use for dependency injection in the forums. This was made all the more weird by the fact that it ran fine locally in the dev Web host. My first instinct was to spin up a Windows Server VM on my local box and put the remote debugger on it. (Side note: running multiple VM's on a Retina MacBook Pro with 16 gigs of RAM is pretty much the most awesome thing ever. I can't believe this computer is for real, and not a 50-pound tower under my desk.) What might have been going on in IIS that doesn't happen in Visual Studio? In the debugging process, I realized that I might be looking in the wrong place. POP Forums creates a Ninject container using a method called from a PreApplicationStartMethod attribute, and at that time registers a module (what Ninject uses to map interfaces to implementations) that maps all of the core dependencies. It also creates an instance of an HttpModule that originally hosted the "services" (search indexing, mailer, etc.), but now just records errors. That's all well and good, but the actual repository mapping, where data is actually read or persisted, happens in Application_Start() in global.asax. The idea there is that you can swap out the SqlSingleWebServer repos for something tuned for multiple servers, Oracle or something else. Of course, if I used something like StructureMap, which does convention-based mapping for dependency injection (a class implementing ISettingsRepository called SettingsRepository is automagically mapped), I wouldn't have to worry about it. In any case, the HttpModule, being instantiated before Application_Start() gets to run, would throw because there was no repo mapped where it could get settings from the database. This makes total sense. The fix is sort of a hack, where I don't setup the innards of the HttpModule until a call to its BeginRequest is made. I say it's a hack, because its primary function, logging exceptions, won't work until the app has warmed up. Still, this brings up an interesting question about the race condition, and what changed in 4.5 when it's running in IIS. In ASP.NET 4, it would appear that the code called via the PreApplicationStartMethod was either failing silently, and running again later, or it was getting to that code after Application_Start was called. In any case, weird thing. The real pain point I'm experiencing now is a bug in MVC 4 that is extremely serious because it renders the mobile/alternate view functionality very much broken.

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  • Announcing the ASP.NET and Web Tools 2012.2 Release Candidate

    - by ScottGu
    This week the ASP.NET and Visual Web Developer teams delivered the Release Candidate of the ASP.NET and Web Tools 2012.2 update (formerly ASP.NET Fall 2012 Update BUILD Prerelease). This update extends the existing ASP.NET runtime and adds new web tooling to Visual Studio 2012. Whether you use Web Forms, MVC, Web API, or any other ASP.NET technology, there is something cool in this update for you. You can download and install the RC today: http://www.asp.net/vnext. Great ASP.NET Enhancements This update adds new ASP.NET templates and features, including: New ASP.NET MVC templates. Creating Facebook applications just became easier using the new Facebook Application template. In just a few easy steps you can create a Facebook application that gets data from the logged in user as well as integrates with their friends. A new Single Page Application template allows developers to build interactive client-side web apps using Knockout, jQuery, and ASP.NET Web API. Real-time communication support with ASP.NET SignalR.  This enables you to easily take advantage of the new WebSocket support in .NET 4.5, while also automatically degrading to long-polling and other protocols for older clients.  If you haven’t tried SignalR yet you should – it is awesome. New ASP.NET Web API functionality, including support for OData, integrated tracing, and automatically generating help page documentation for your API. New ASP.NET Friendly URL functionality. This new feature makes it very easy for Web Forms developers to generate cleaner looking URLs (without the .aspx extension). The Friendly URLs feature also makes it easier for developers to add mobile support to their applications with support for mobile .ASPX pages and  supporting switching between desktop and mobile views. It can be used with existing ASP.NET v4.0 applications. Visual Studio 2012 Web publishing enhancements. Web site projects now have the same publish experience as web application projects (including to Windows Azure Web Sites), and you can selectively publish files, see the differences between local and remote files, and update local to remote files or vice versa. Visual Studio 2012 Page Inspector enhancements. JavaScript selection mapping is now supported, and you can CSS updates in real-time. Visual Studio 2012 editor support for Knockout IntelliSense and pasting JSON as a .NET class (which makes it even easier to consume Web APIs from others). Visual Studio 2012 Project Template updates, including the latest versions of jQuery, jQuery UI, jQuery Validation, Modernirz, Knockout and more… How it is delivered You can download and install an integrated setup that contains the above enhancements today from http://www.asp.net/vnext. The new runtime functionality is delivered to ASP.NET via additional NuGet packages. This means that installing this update does not make any changes to the existing ASP.NET binaries, and thus does not cause any compatibility issues with existing projects. New projects will contain the new functionality and existing projects can be updated with the new NuGet packages. Summary Web development is changing, and ASP.NET is rapidly delivering new capabilities to developers that help them take full advantage of new capabilities.  The ASP.NET and Web Tools 2012.2 update installs in minutes without altering the current ASP.NET run time components. For a complete description see the Release Notes. Next week I plan to publish a tutorial showing how to build a cool Facebook application using the new Facebook template. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Reconciling the Boy Scout Rule and Opportunistic Refactoring with code reviews

    - by t0x1n
    I am a great believer in the Boy Scout Rule: Always check a module in cleaner than when you checked it out." No matter who the original author was, what if we always made some effort, no matter how small, to improve the module. What would be the result? I think if we all followed that simple rule, we'd see the end of the relentless deterioration of our software systems. Instead, our systems would gradually get better and better as they evolved. We'd also see teams caring for the system as a whole, rather than just individuals caring for their own small little part. I am also a great believer in the related idea of Opportunistic Refactoring: Although there are places for some scheduled refactoring efforts, I prefer to encourage refactoring as an opportunistic activity, done whenever and wherever code needs to cleaned up - by whoever. What this means is that at any time someone sees some code that isn't as clear as it should be, they should take the opportunity to fix it right there and then - or at least within a few minutes Particularly note the following excerpt from the refactoring article: I'm wary of any development practices that cause friction for opportunistic refactoring ... My sense is that most teams don't do enough refactoring, so it's important to pay attention to anything that is discouraging people from doing it. To help flush this out be aware of any time you feel discouraged from doing a small refactoring, one that you're sure will only take a minute or two. Any such barrier is a smell that should prompt a conversation. So make a note of the discouragement and bring it up with the team. At the very least it should be discussed during your next retrospective. Where I work, there is one development practice that causes heavy friction - Code Review (CR). Whenever I change anything that's not in the scope of my "assignment" I'm being rebuked by my reviewers that I'm making the change harder to review. This is especially true when refactoring is involved, since it makes "line by line" diff comparison difficult. This approach is the standard here, which means opportunistic refactoring is seldom done, and only "planned" refactoring (which is usually too little, too late) takes place, if at all. I claim that the benefits are worth it, and that 3 reviewers will work a little harder (to actually understand the code before and after, rather than look at the narrow scope of which lines changed - the review itself would be better due to that alone) so that the next 100 developers reading and maintaining the code will benefit. When I present this argument my reviewers, they say they have no problem with my refactoring, as long as it's not in the same CR. However I claim this is a myth: (1) Most of the times you only realize what and how you want to refactor when you're in the midst of your assignment. As Martin Fowler puts it: As you add the functionality, you realize that some code you're adding contains some duplication with some existing code, so you need to refactor the existing code to clean things up... You may get something working, but realize that it would be better if the interaction with existing classes was changed. Take that opportunity to do that before you consider yourself done. (2) Nobody is going to look favorably at you releasing "refactoring" CRs you were not supposed to do. A CR has a certain overhead and your manager doesn't want you to "waste your time" on refactoring. When it's bundled with the change you're supposed to do, this issue is minimized. The issue is exacerbated by Resharper, as each new file I add to the change (and I can't know in advance exactly which files would end up changed) is usually littered with errors and suggestions - most of which are spot on and totally deserve fixing. The end result is that I see horrible code, and I just leave it there. Ironically, I feel that fixing such code not only will not improve my standings, but actually lower them and paint me as the "unfocused" guy who wastes time fixing things nobody cares about instead of doing his job. I feel bad about it because I truly despise bad code and can't stand watching it, let alone call it from my methods! Any thoughts on how I can remedy this situation ?

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  • What I Expect From Myself This Year

    - by Lee Brandt
    I am making it a point not to call them resolutions, because the word has become an institution and is beginning to have no meaning. That's why I end up not keeping my resolutions, I think. So in the spirit of holding myself to my own commitments, I will make a plan and some realistic goals. 1.) Lose weight. Everyone has this on their list, but I am going to be conservative and specific. I currently weigh 393lbs. (yeah, I know). So I want to plan to lose 10lbs per month, that's 1lb. every three days, that shouldn't be difficult if I stick to my diet and exercise plan. - How do I do this?     - Diet: vegetarian. Since I already know I have high blood pressure and borderline high cholesterol, a meat-free diet is in order. I was vegan for a little over 2 years in 2006-2008, I think I can handle vegetarian.     - Exercise: at least 3 times (preferably every day) a week for 30 minutes. It has to be something that gets my heart rate up, or burns in my muscles. I can walk for cardio to start and mild calisthenics (girly push-ups, crunches, etc.).         - Move: I spend all my time behind the computer. I have recently started to use a slight variation of the Pomodoro Technique (my Pomodoros are 50 minutes instead of 25). During my 10 minutes every hour to answer emails, chats, etc., I will take a few minutes to stretch. 2.) Get my wife pregnant. We've been talking about it for years. Now that she is done with graduate school and I have a great job, now's the time. We'll be the oldest parents in the PTA most likely, but I don't care. 3.) Blog More. Another favorite among bloggers, but I do have about six drafts for blog posts started. The topics are there all I need to do is flesh out the post. This can be the first hour of any computer time I have after work. As soon as I am done exercising, shower and post. 4.) Speak less. Most people want to speak more. I want to concentrate on the places that I enjoy and that can really use the speakers (like local code camps), rather than trying to be some national speaker. I love speaking at conferences, but I need to spend some more time at home if we're going to get pregnant. 5.) Read more. I got a Kindle for Christmas and I am loving it so far. I have almost finished Treasure Island, and am getting ready to pick my next book. I will probably read a lot of classics for 2 reasons: (1) they teach deep lessons and (2) most are free for the Kindle. 6.) Find my religion. I was raised Southern Baptist, but I want to find my own way. I've been wanting to go to the local Unitarian Church, so I will make a point to go before the end of March. I also want to add a few religious books to my reading list. My boss bought me a copy of Lee Strobel's The Case for Christ: A Journalist's Personal Investigation of the Evidence for Jesus , and I have a copy of Bruce Feiler's Abraham: A Journey to the Heart of Three Faiths (P.S.) . I will start there. Seems like a lot now that I spell it out like this. But these are only starters. I am forty years old. I cannot keep living like I am twenty anymore. So here we go, 2011.

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  • Big Data – Beginning Big Data – Day 1 of 21

    - by Pinal Dave
    What is Big Data? I want to learn Big Data. I have no clue where and how to start learning about it. Does Big Data really means data is big? What are the tools and software I need to know to learn Big Data? I often receive questions which I mentioned above. They are good questions and honestly when we search online, it is hard to find authoritative and authentic answers. I have been working with Big Data and NoSQL for a while and I have decided that I will attempt to discuss this subject over here in the blog. In the next 21 days we will understand what is so big about Big Data. Big Data – Big Thing! Big Data is becoming one of the most talked about technology trends nowadays. The real challenge with the big organization is to get maximum out of the data already available and predict what kind of data to collect in the future. How to take the existing data and make it meaningful that it provides us accurate insight in the past data is one of the key discussion points in many of the executive meetings in organizations. With the explosion of the data the challenge has gone to the next level and now a Big Data is becoming the reality in many organizations. Big Data – A Rubik’s Cube I like to compare big data with the Rubik’s cube. I believe they have many similarities. Just like a Rubik’s cube it has many different solutions. Let us visualize a Rubik’s cube solving challenge where there are many experts participating. If you take five Rubik’s cube and mix up the same way and give it to five different expert to solve it. It is quite possible that all the five people will solve the Rubik’s cube in fractions of the seconds but if you pay attention to the same closely, you will notice that even though the final outcome is the same, the route taken to solve the Rubik’s cube is not the same. Every expert will start at a different place and will try to resolve it with different methods. Some will solve one color first and others will solve another color first. Even though they follow the same kind of algorithm to solve the puzzle they will start and end at a different place and their moves will be different at many occasions. It is  nearly impossible to have a exact same route taken by two experts. Big Market and Multiple Solutions Big Data is exactly like a Rubik’s cube – even though the goal of every organization and expert is same to get maximum out of the data, the route and the starting point are different for each organization and expert. As organizations are evaluating and architecting big data solutions they are also learning the ways and opportunities which are related to Big Data. There is not a single solution to big data as well there is not a single vendor which can claim to know all about Big Data. Honestly, Big Data is too big a concept and there are many players – different architectures, different vendors and different technology. What is Next? In this 31 days series we will be exploring many essential topics related to big data. I do not claim that you will be master of the subject after 31 days but I claim that I will be covering following topics in easy to understand language. Architecture of Big Data Big Data a Management and Implementation Different Technologies – Hadoop, Mapreduce Real World Conversations Best Practices Tomorrow In tomorrow’s blog post we will try to answer one of the very essential questions – What is Big Data? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Code is not the best way to draw

    - by Bertrand Le Roy
    It should be quite obvious: drawing requires constant visual feedback. Why is it then that we still draw with code in so many situations? Of course it’s because the low-level APIs always come first, and design tools are built after and on top of those. Existing design tools also don’t typically include complex UI elements such as buttons. When we launched our Touch Display module for Netduino Go!, we naturally built APIs that made it easy to draw on the screen from code, but very soon, we felt the limitations and tedium of drawing in code. In particular, any modification requires a modification of the code, followed by compilation and deployment. When trying to set-up buttons at pixel precision, the process is not optimal. On the other hand, code is irreplaceable as a way to automate repetitive tasks. While tools like Illustrator have ways to repeat graphical elements, they do so in a way that is a little alien and counter-intuitive to my developer mind. From these reflections, I knew that I wanted a design tool that would be structurally code-centric but that would still enable immediate feedback and mouse adjustments. While thinking about the best way to achieve this goal, I saw this fantastic video by Bret Victor: The key to the magic in all these demos is permanent execution of the code being edited. Whenever a parameter is being modified, everything is re-executed immediately so that the impact of the modification is instantaneously visible. If you do this all the time, the code and the result of its execution fuse in the mind of the user into dual representations of a single object. All mental barriers disappear. It’s like magic. The tool I built, Nutshell, is just another implementation of this principle. It manipulates a list of graphical operations on the screen. Each operation has a nice editor, and translates into a bit of code. Any modification to the parameters of the operation will modify the bit of generated code and trigger a re-execution of the whole program. This happens so fast that it feels like the drawing reacts instantaneously to all changes. The order of the operations is also the order in which the code gets executed. So if you want to bring objects to the front, move them down in the list, and up if you want to move them to the back: But where it gets really fun is when you start applying code constructs such as loops to the design tool. The elements that you put inside of a loop can use the loop counter in expressions, enabling crazy scenarios while retaining the real-time edition features. When you’re done building, you can just deploy the code to the device and see it run in its native environment: This works thanks to two code generators. The first code generator is building JavaScript that is executed in the browser to build the canvas view in the web page hosting the tool. The second code generator is building the C# code that will run on the Netduino Go! microcontroller and that will drive the display module. The possibilities are fascinating, even if you don’t care about driving small touch screens from microcontrollers: it is now possible, within a reasonable budget, to build specialized design tools for very vertical applications. Direct feedback is a powerful ally in many domains. Code generation driven by visual designers has become more approachable than ever thanks to extraordinary JavaScript libraries and to the powerful development platform that modern browsers provide. I encourage you to tinker with Nutshell and let it open your eyes to new possibilities that you may not have considered before. It’s open source. And of course, my company, Nwazet, can help you develop your own custom browser-based direct feedback design tools. This is real visual programming…

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  • glsl shader to allow color change of skydome ogre3d

    - by Tim
    I'm still very new to all this but learning a lot. I'm putting together an application using Ogre3d as the rendering engine. So far I've got it running, with a simple scene, a day/night cycle system which is working okay. I'm now moving on to looking at changing the color of the skydome material based on the time of day. What I've done so far is to create a struct to hold the ColourValues for the different aspects of the scene. struct todColors { Ogre::ColourValue sky; Ogre::ColourValue ambient; Ogre::ColourValue sun; }; I created an array to store all the colours todColors sceneColours [4]; I populated the array with the colours I want to use for the various times of the day. For instance DayTime (when the sun is high in the sky) sceneColours[2].sky = Ogre::ColourValue(135/255, 206/255, 235/255, 255); sceneColours[2].ambient = Ogre::ColourValue(135/255, 206/255, 235/255, 255); sceneColours[2].sun = Ogre::ColourValue(135/255, 206/255, 235/255, 255); I've got code to work out the time of the day using a float currentHours to store the current hour of the day 10.5 = 10:30 am. This updates constantly and updates the sun as required. I am then calculating the appropriate colours for the time of day when relevant using else if( currentHour >= 4 && currentHour < 7) { // Lerp from night to morning Ogre::ColourValue lerp = Ogre::Math::lerp<Ogre::ColourValue, float>(sceneColours[GT_TOD_NIGHT].sky , sceneColours[GT_TOD_MORNING].sky, (currentHour - 4) / (7 - 4)); } My original attempt to get this to work was to dynamically generate a material with the new colour and apply that material to the skydome. This, as you can probably guess... didn't go well. I know it's possible to use shaders where you can pass information such as colour to the shader from the code but I am unsure if there is an existing simple shader to change a colour like this or if I need to create one. What is involved in creating a shader and material definition that would allow me to change the colour of a material without the overheads of dynamically generating materials all the time? EDIT : I've created a glsl vertex and fragment shaders as follows. Vertex uniform vec4 newColor; void main() { gl_FrontColor = newColor; gl_Position = ftransform(); } Fragment void main() { gl_FragColor = gl_Color; } I can pass a colour to it using ShaderDesigner and it seems to work. I now need to investigate how to use it within Ogre as a material. EDIT : I created a material file like this : vertex_program colour_vs_test glsl { source test.vert default_params { param_named newColor float4 0.0 0.0 0.0 1 } } fragment_program colour_fs_glsl glsl { source test.frag } material Test/SkyColor { technique { pass { lighting off fragment_program_ref colour_fs_glsl { } vertex_program_ref colour_vs_test { } } } } In the code I have tried : Ogre::MaterialPtr material = Ogre::MaterialManager::getSingleton().getByName("Test/SkyColor"); Ogre::GpuProgramParametersSharedPtr params = material->getTechnique(0)->getPass(0)->getVertexProgramParameters(); params->setNamedConstant("newcolor", Ogre::Vector4(0.7, 0.5, 0.3, 1)); I've set that as the Skydome material which seems to work initially. I am doing the same with the code that is attempting to lerp between colours, but when I include it there, it all goes black. Seems like there is now a problem with my colour lerping.

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  • Common business drivers that lead to creating and sustaining a project

    Common business drivers that lead to creating and sustaining a project include and are not limited to: cost reduction, increased return on investment (ROI), reduced time to market, increased speed and efficiency, increased security, and increased interoperability. These drivers primarily focus on streamlining and reducing cost to make a company more profitable with less overhead. According to Answers.com cost reduction is defined as reducing costs to improve profitability, and may be implemented when a company is having financial problems or prevent problems. ROI is defined as the amount of value received relative to the amount of money invested according to PayperclickList.com.  With the ever increasing demands on businesses to compete in today’s market, companies are constantly striving to reduce the time it takes for a concept to become a product and be sold within the global marketplace. In business, some people say time is money, so if a project can reduce the time a business process takes it in fact saves the company which is always good for the bottom line. The Social Security Administration states that data security is the protection of data from accidental or intentional but unauthorized modification, destruction. Interoperability is the capability of a system or subsystem to interact with other systems or subsystems. In my personal opinion, these drivers would not really differ for a profit-based organization, compared to a non-profit organization. Both corporate entities strive to reduce cost, and strive to keep operation budgets low. However, the reasoning behind why they want to achieve this does contrast. Typically profit based organizations strive to increase revenue and market share so that the business can grow. Alternatively, not-for-profit businesses are more interested in increasing their reach within communities whether it is to increase annual donations or invest in the lives of others. Success or failure of a project can be determined by one or more of these drivers based on the scope of a project and the company’s priorities associated with each of the drivers. In addition, if a project attempts to incorporate multiple drivers and is only partially successful, then the project might still be considered to be a success due to how close the project was to meeting each of the priorities. Continuous evaluation of the project could lead to a decision to abort a project, because it is expected to fail before completion. Evaluations should be executed after the completion of every software development process stage. Pfleeger notes that software development process stages include: Requirements Analysis and Definition System Design Program Design Program Implementation Unit Testing Integration Testing System Delivery Maintenance Each evaluation at every state should consider all the business drivers included in the scope of a project for how close they are expected to meet expectations. In addition, minimum requirements of acceptance should also be included with the scope of the project and should be reevaluated as the project progresses to ensure that the project makes good economic sense to continue. If the project falls below these benchmarks then the project should be put on hold until it does make more sense or the project should be aborted because it does not meet the business driver requirements.   References Cost Reduction Program. (n.d.). Dictionary of Accounting Terms. Retrieved July 19, 2009, from Answers.com Web site: http://www.answers.com/topic/cost-reduction-program Government Information Exchange. (n.d.). Government Information Exchange Glossary. Retrieved July 19, 2009, from SSA.gov Web site: http://www.ssa.gov/gix/definitions.html PayPerClickList.com. (n.d.). Glossary Term R - Pay Per Click List. Retrieved July 19, 2009, from PayPerClickList.com Web site: http://www.payperclicklist.com/glossary/termr.html Pfleeger, S & Atlee, J.(2009). Software Engineering: Theory and Practice. Boston:Prentice Hall Veluchamy, Thiyagarajan. (n.d.). Glossary « Thiyagarajan Veluchamy’s Blog. Retrieved July 19, 2009, from Thiyagarajan.WordPress.com Web site: http://thiyagarajan.wordpress.com/glossary/

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  • Extend Your Applications Your Way: Oracle OpenWorld Live Poll Results

    - by Applications User Experience
    Lydia Naylor, Oracle Applications User Experience Manager At OpenWorld 2012, I attended one of our team’s very exciting sessions: “Extend Your Applications, Your Way”. It was clear that customers were engaged by the topics presented. Not only did we see many heads enthusiastically nodding in agreement during the presentation, and witness a large crowd surround our speakers Killian Evers, Kristin Desmond and Greg Nerpouni afterwards, but we can prove it…with data! Figure 1. Killian Evers, Kristin Desmond, and Greg Nerpouni of Oracle at the OOW 2012 session. At the beginning of our OOW 2012 journey, Greg Nerpouni, Fusion HCM Principal Product Manager, told me he really wanted to get feedback from the audience on our extensibility direction. Initially, we were thinking of doing a group activity at the OOW UX labs events that we hold every year, but Greg was adamant- he wanted “real-time” feedback. So, after a little tinkering, we came up with a way to use an online survey tool, a simple QR code (Quick Response code: a matrix barcode that can include information like URLs and can be read by mobile device cameras), and the audience’s mobile devices to do just that. Figure 2. Actual QR Code for survey Prior to the session, we developed a short survey in Vovici (an online survey tool), with questions to gather feedback on certain points in the presentation, as well as demographic data from our participants. We used Vovici’s feature to generate a mobile HTML version of the survey. At the session, attendees accessed the survey by simply scanning a QR code or typing in a TinyURL (a shorthand web address that is easily accessible through mobile devices). Killian, Kristin and Greg paused at certain points during the session and asked participants to answer a few survey questions about what they just presented. Figure 3. Session survey deployed on a mobile phone The nice thing about Vovici’s survey tool is that you can see the data real-time as participants are responding to questions - so we knew during the session that not only was our direction on track but we were hitting the mark and fulfilling Greg’s request. We planned on showing the live polling results to the audience at the end of the presentation but it ran just a little over time, and we were gently nudged out of the room by the session attendants. We’ve included a quick summary below and this link to the full results for your enjoyment. Figure 4. Most important extensions to Fusion Applications So what did participants think of our direction for extensibility? A total of 94% agreed that it was an improvement upon their current process. The vast majority, 80%, concurred that the extensibility model accounts for the major roles involved: end user, business systems analyst and programmer. Attendees suggested a few supporting roles such as systems administrator, data architect and integrator. Customers and partners in the audience verified that Oracle‘s Fusion Composers allow them to make changes in the most common areas they need to: user interface, business processes, reporting and analytics. Integrations were also suggested. All top 10 things customers can do on a page rated highly in importance, with all but two getting an average rating above 4.4 on a 5 point scale. The kinds of layout changes our composers allow customers to make align well with customers’ needs. The most common were adding columns to a table (94%) and resizing regions and drag and drop content (both selected by 88% of participants). We want to thank the attendees of the session for allowing us another great opportunity to gather valuable feedback from our customers! If you didn’t have a chance to attend the session, we will provide a link to the OOW presentation when it becomes available.

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