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  • Oracle Embedded - 14 de Abril

    - by Claudia Costa
      Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 14 de Abril, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos:   ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Mais informação sobre produtos embedded Oracle aqui.   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   A Oracle está empenhada em contribuir para o sucesso da sua empresa. Ao pôr os seus interesses acima de tudo, ganha a sua empresa e ganha a Oracle. E, mais importante que tudo, ganham os clientes, que recebem as melhores soluções possíveis.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models   -----------------------------------------------------------------------------------   Clique aqui e registe-se.   Horário e Local: 9h30 - 18h00 Oracle Lagoas Park - Edf. 8 Porto Salvo   Para mais informações, por favor contacte: Melissa Lopes 214235194  

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  • Oracle Embedded - Porto (29/Abr/10)

    - by Claudia Costa
    Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 29 de Abril no Porto, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos: ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Mais informação sobre produtos embedded Oracle aqui   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models --------------------------------------------------------------------------- Clique aqui e registe-se.   Horário e Local: 15h00 - 18h00 Hotel Infante Sagres | Praça D. Filipa De Lencastre, 62 | 4050-259 | Porto   Para mais informações, por favor contacte: Melissa Lopes 214235194

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  • The Hunger Games for Aspiring IT Professionals

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} It seems that no one can escape the buzz around Hunger Games. And who could? Stephen King said it best in his review when he referred to the Collins’ novel as “a violent, jarring speed-rap of a novel that generates nearly constant suspense and may also generate a fair amount of controversy”. So what’s the tie in for IT? Let’s leave the dystopia of District 12 and come back to today’s reality. This is the world of radical IT paradigm shifts that haven’t been seen since Java was introduced in 1995. Everything you learned in school is probably outdated as of Friday. And everything you learned on Friday will probably change when you get to work on Monday. Nevertheless, we’re eager, we’re aspiring, we’re hungry to learn. While the challenges upon us may not rival the venomous bees (or ‘tracker jackers’) seen in this blockbuster, there are certainly obstacles to be found. In preparation, I leave you two pieces of advice - aside from avoiding werewolves… Learn the Cloud If you had asked me what to learn in 1995, I would have said, “Go learn Java”. But now my advice is “Go learn Java and then learn Cloud”. Cloud computing and Java go hand in hand. This is especially true for Oracle’s own Public Cloud which uses Java (via WebLogic 12c) as well as Oracle Database at its core foundation. Understanding the connotations of elasticity, scale, virtualization, and multi-tenancy, (to name just a few) requires a strong foundation in computer science and especially Java to get it right. Without Java, the Cloud is nothing more than a brittle application meagerly deployed on the internet. Get Social and Actively Participate And at all levels. Socializing your ideas internally is dreadfully important. And this means socializing and communicating your good ideas to lines of business, to architects, business analysts, developers, DBAs and Operations. But don’t forget to go external. Stay current by being on the lookout for blogs, tweets, webcasts, papers, podcasts and videos for your technology area. Be not just a subscriber but a participant in these channels as well. Attend industry and vendor sponsored events to learn from the experts – and seek out opportunities to stay connected with those that are smarter than you. You’ll gain more understanding if you participate actively. At the same time you’ll make friends (and allies) and you’ll be glad you did. Tell help you get social and actively participate [while learning the Cloud] here are a couple of pointers for you: See our website on Cloud and Fusion Middleware Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook Find us at one of our key events Meanwhile, happy IT hunger games!

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  • Fast Data: Go Big. Go Fast.

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • SOA Community Newsletter June 2013

    - by JuergenKress
    Dear SOA partner community member Thanks for showing us your interest to rerun the Fusion Middleware Summer Camps! After knowing your suggestions we are happy to announce the 3rd edition of our advanced Fusion Middleware training. The camps will take place from August 26th - 30th 2013 in Lisbon Portugal. Topics will include Adaptive Case Management (ACM) as part of BPM Suite, b2b, Advanced SOA and SOA Governance. Please make sure you plan and book your seat in advance - (Booking is on the basis of first come first seat!). Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the SOA Suite 11g Essentials or BPM Suite 11g Certified Implementation Specialist, you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a SOA or BPM specialization you can request a nice Plaques for your office. As part of our Industrial SOA article services we published “Canonizing a Language for Architecture” in the Service Technology Magazine and on Oracle Technology Network. If you write books or a blog - make sure you share it with us! Cloud Computing is the hottest topic in IT, specially as an architect you should be aware of the concepts and technology, therefore I highly recommend you Thomas Erl’s latest book named “Cloud Computing”. In the BPM space, Adaptive Case Management (ACM) is the hottest topic, with BPM PS6 the backend ACM functionality and an ACM sample application are available. You can even combine this hype with Customer Experience. The BPM section in this newsletter reflects the high importance of the topic and includes BPM PS6 video showing process lifecycle,BPM Resource Kit, Functional Testing, Introduction to Web Forms, Customized Workspace Application and Instance Patching Demo. B2B also become more and more popular in the Oracle SOA Suite. If you could not attend the training organized in the month May, we offer you an additional B2B training as a part of the Summer Camps or you can download the B2B training material from our SOA Community Workspace (SOA Community membership required). Thanks to all for sharing the valuable SOA content with our community! Special thanks to ec4u for the new reference of SOA Suite and AIA Foundation Pack at a Swiss insurance company. It is time to submit a SOA and BPM  reference request today! In this edition of the newsletter you will see Guido and Ronald's second part of OSB article series and Kathiravan Udayakumar's published an exclusive article on SOA Suite best practice. If you want to submit your content for the next edition of the Newsletter then please feel free to submit it to myself. The A-Team is an excellent contributor to the best practice - make sure you visit the new A-Team page and read their articles such as Getting to know Maven. Also on the SOA side, we have published many new articles from the community Oracle SOA Suite for the Busy IT Professional by Frank Munz, SOA Suite Knowledge - Polyglot Service Implementation with Groovy by Alexander Suchier, QA82 Analyzer - Automated Quality Assurance for Oracle SOA Suite Projects, Verifying the Target by Anthony Reynolds and a new book called Oracle SOA Governance 11g Implementation book by Luis Augusto Weir. Two new SOA on-demand training courses NEW - Oracle Business Rules Self-Study Course & Introduction Human Workflow online course are available now! Make use of the Summer Time and get trained - hope to see you in Lisbon for the Summer Camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA,BPM

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  • 2 eventos, 2 países, 1 jornada.

    - by Noelia Gomez
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El pasado Martes 23 de Octubre fue un día de gran actividad tanto en España como en Portugal. El Dialogo CxO , organizado por Econique, y en el que participó Oracle, tuvo lugar en Madrid en el Hotel Puerta de Ámerica. Este encuentro tenía como objetivo intercambiar opiniones sobre todos los aspectos relacionados con la gestión estratégica de clientes y el Contact Centre. En este marco, los asistentes tuvieron la oportunidad de realizar reuniones “one to one” con nuestros mejores expertos. Además Oracle presentó dos coloquios relacionados con la visión de las "Nuevas necesidades, estrategias y tendencias en la gestión del Marketing", de la mano de Gema Sebastian, Principal Sales Consultant de Oracle. En dichos coloquios los participantes de empresas, como Caprabo, Carrefour, Endesa, Jaguar Land Rover y Repsol (entre otros) trataron temas de máxima actualidad para los directivos de Marketing. Esta mesa redonda se centró sobre todo en el Marketing en redes sociales, compartiendo entre todos nuestra percepción de que es algo necesario pero que todavía el mercado no sabe muy bien cómo tratar. La escucha activa dentro de las redes y la posibilidad de reaccionar ante determinados factores se veía como un claro punto donde comenzar a trabajar de manera activa y donde Oracle puede ayudar. La experiencia de cliente fue otro de los puntos tratados en esta mesa, donde se dejó claro que ahora es el consumidor el que manda, el que quiere ver las cosas donde quiere y como quiere y que un mensaje de marketing ha de darse en el momento adecuado y aportando un valor real para que el consumidor lo acepte como algo interesante. Igualmente Oracle dispone de herramientas para hacer que esto sea posible. Por otro lado, en Lisboa, tenía lugar el Total Training 2012, una conferencia organizada por el Grupo IFE. En ella participaron más de 100 profesionales de los recursos humanos de las empresas más importantes de Portugal y tuvo como base de partida los conocimientos y experiencias, el intercambio de ideas y la discusión de oportunidades a las que actualmente se enfrentan los profesionales de este área. En este marco Oracle realizó una ponencia sobre “Los nuevos conceptos en RRHH”, de la mano de Julio Rodriguez, Principal Sales Consultant de Oracle, y que puso de manifiesto algunos conceptos tecnológicos relevantes para la gestión del talento que por su novedad, no eran muy conocidos por los profesionales de los RRHH cómo: · Saas (Software as a service) · BI (Business Intelligence) para RRHH · Social Networking y cómo integrarla dentro de la empresa · El mapa del talento, por fin fuera del Excel y en una aplicación · La movilidad en las aplicaciones de RRHH. Sin duda, esta fue una jornada cargada de intercambio de experiencias y de conocimientos para dos grandes áreas: los Recursos Humanos y la Gestión Estratégica del cliente. Si quieres saber más sobre la experiencia del cliente: Customer Concepts Magazine Customer Concepts Exchange in LinkedIn Customer Concepts Web TV Customer Experience @ Oracle.com Customer Experience Facebook Hub Customer Experience YouTube Channel Customer Experience Twitter Puede conocer más sobre HCM (Gestión de RRHH): Oracle Fusion Applications Oracle Fusion Human Capital Management Oracle PartnerNetwork Oracle Consulting Services Oracle Human Capital Management Blog Oracle HCM on Twitter Oracle HCM on Facebook

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  • Proactive Support Sessions at OUG London and OUG Ireland

    - by THE
    .conf td { width: 350px; border: 1px solid black; background-color: #ffcccc; } table { border: 1px solid black; } tr { border: 0px solid black; } td { border: 1px solid black; padding: 5px; } Oracle Proactive Support Technology is proud to announce that two members of its team will be speaking at the UK and Ireland User Group Conferences this year. Maurice and Greg plan to run the following sessions (may be subject to change): Maurice Bauhahn OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Profit from Oracle Diagnostic Tools Embedded in EPM Oracle bundles in many of its software suites valuable toolsets to collect logs and settings, slice/dice error messages, track performance, and trace activities across services. Become familiar with several enterprise-level diagnostic tools embedded in Enterprise Performance Management (Enterprise Manager Fusion Middleware Control, Remote Diagnostic Agent, Dynamic Monitoring Service, and Oracle Diagnostic Framework). Expedite resolution of Service Requests as you learn to upload output from these tools to My Oracle Support. Who will benefit from attending the session? Geeks will find this most beneficial, but anyone who raises Oracle technical service requests will learn valuable pointers that may speed resolution. The focus is on the EPM stack, but this session will benefit almost everyone who needs to drill deeper into Oracle software environments. What will delegates learn from the session? Delegates who participate in this session will learn: How to access and run Remote Diagnostic Agent, Enterprise Manager Fusion Middleware Control, Dynamic Monitoring Service, and Oracle Diagnostic Framework. How to exploit the strengths of each tool. How to pass the outputs to My Oracle Support. How to restrict exposure of sensitive information. OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Using EPM-Specific Troubleshooting Tools EPM developers have created a number of EPM-specific tools to collect logs and configuration files, centralize configuration information, and validate a configured installation (Ziplogs, EPM Registry Editor, [Deployment Report, Registry Cleanup Utility, Reset Configuration Tool, EPMSYS Hostname Check] and Validate [EPM System Diagnostic]). Learn how to use these tools on your own or to expedite Service Request resolution. Who will benefit from attending the session? Anyone who monitors Oracle EPM environments or raises service requests will learn valuable lessons that could speed resolution of those requests. Anyone from novices to experts will benefit from this review of custom troubleshooting EPM tools. What will delegates learn from the session? Learn where to locate and start EPM troubleshooting tools created by EPM developers Learn how to collect and upload outputs of EPM troubleshooting tools. Adapt to history of changes in these tools across time and version. Learn how to make critical changes in configurations. Grzegorz Reizer OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 EPM 11.1.2.2: Detailed overview of new features and improvements in Financial Management products. This presentation is a detailed overview of new features and improvements introduced in Enterprise Performance Management 11.1.2.2 for Financial Management products (Hyperion Financial Managment, Hyperion Planning, Financial Close Management). The presentation will cover a number of new product features from recently introduced configurable dimensionality in HFM to new functionality enhancements in Planning. We'll close the session with an overview of upgrade options from earlier product releases.

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Attend Onsite Product Usability Testing or Tour Oracle HQ Usability Labs during Oracle OpenWorld 2014

    - by gaamoth-Oracle
     By Gozel Aamoth, Oracle Applications User Experience Oracle OpenWorld  is the world’s largest business and technology event, featuring thousands of sessions, including keynotes, technical sessions, demos, and hands-on labs. Hundreds of exhibitors will be sharing what they’re bringing to Oracle technology at this year’s conference, held in downtown  San Francisco from Sept. 29-Oct. 2. If you are an Oracle customer or partner planning to attend this  annual event, there are several ways to  meet face-to-face with members of the Oracle Applications  User Experience (UX) team. We’d like  to invite you to sign up for a usability feedback session, or  hop on one of our special chartered buses  to tour Oracle HQ’s usability labs. Here’s more  information about these exclusive events. Onsite product usability testing: Give us your feedback! Product usability testing is in progress at Oracle OpenWorld 2013. The Oracle Applications User Experience team will host an onsite usability lab, where Oracle customers and partners can participate in a usability feedback session, at Oracle OpenWorld 2014. Usability experts, product managers, and user interface designers have teamed up to provide Oracle customers and partners with the opportunity to contribute to and influence application design and direction while test-driving Oracle’s next-generation applications. Your feedback will affect the existing and future usability of Oracle applications, and help us develop applications that are intuitive and easy to use. What will we test? Participants will get a preview of proposed Oracle product designs for Oracle Human Capital Management Cloud and Oracle Sales Cloud, Oracle Fusion applications for Procurement and Supply Chain, Oracle E-Business Suite, PeopleSoft applications, Social Relationship Management, BI applications, Fusion Middleware, and more. Who can participate*? Regardless of your current job title, we have a session that might interest you. These one-on-one feedback sessions are popular, and space is very limited, so contact us  today to learn more. Dates: Sept. 29 – Oct. 1, 2014  Location: InterContinental Hotel, San Francisco, CA  Time: Advance sign-up is required for this event. RSVP now. If you have questions about this event, please contact Angela Johnston.  Take a tour of the Oracle HQ Usability Lab during OpenWorld 2014Members of Applications UX team lead Oracle OpenWorld lab tour attendeesto the usability labs at Oracle headquarters in Redwood City, CA. The Applications User Experience team will be offering a limited number of usability lab tours  at Oracle Headquarters in Redwood City, Calif., during Oracle OpenWorld 2014. Come take a look behind the scenes of Oracle’s research and development work on Thursday, Oct. 2, or Friday, Oct. 3. Receive an exclusive look into how Oracle tests applications designs, and see the direction that Oracle’s enterprise applications are heading, including demos of designs for devices such as the tablet and smartphone. Round-trip transportation will be provided. Pick-up and drop-off is at the InterContinental Hotel in San Francisco, next to Moscone West. Spots are limited, so sign up today! How to reserve your spot To RSVP, sign up here. For additional questions, send an e-mail to Jeannette Chadwick. To learn more about our team’s presence at Oracle OpenWorld this year, please visit our website, UsableApps. *Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start this process.

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  • Tech Ed/BI Conference 2010: A Recovering Industry in a Recovering City

    - by andrewbrust
    I tried writing a post for this blog last night, while at the this year’s Microsoft Tech Ed and Business Intelligence conferences, in New Orleans. But I literally fell asleep while writing it.  That’s probably a sign that my readers might have done the same while reading it. Why the writer’s block? This was a very good show for me, but I think I was having trouble figuring out exactly why.  Now that I’m on the flight home, I’m starting to piece it together. One reason, for sure, was that I’ve spent years in both the developer and the BI worlds, and a show that combined the two was really enjoyable for me.  Typically, the subject matter, the attendees, the Microsoft execs and managers, and even the social circles have been separate.  This year’s Tech Ed facilitated a fusion of each of these previously segregated groups.  That was good for me as a speaker; for example, I facilitated a Birds of a Feather session on PowerPivot (Microsoft’s new self-service BI offering) which was well-attended, and by a large number of non-BI pros.  The fusion was good for me as an attendee too, as Microsoft BI, in the form of a new Pivot Viewer control, made it into the Day 1 keynote, demoed by Microsoft’s key BI champion, Amir Netz.  And it was good for me socially, as I was able to meet with peers in both camps, and at one location. Speaking of meeting with industry colleagues, I did a lot of that at this show.  Probably for the first time ever, I carefully scheduled and conducted a series of meetings with friends and business acquaintances in the developer tools, data visualization, utilities, publishing and training areas of the Microsoft ecosystem.  Beside the time efficiencies in conducting so many meetings, I discovered another benefit. I got a real handle on the tech industry’s economic health. The news here is good.  First of all, 2010 has been a great year for just about everyone I spoke to.  The mood is positive, energy is high, and people are working really hard.  This is, of course, refreshing to see, and it’s a huge relief.  Add to that the fact that this year’s Tech Ed was about 2.5 times larger in headcount than last year’s (based on numbers from unofficial, but reliable, sources), and the economic prognosis seems excellent.  But there’s more to it than that. Here’s the thing: everyone I talked to seems to be working, and succeeding, at changing their business models to adapt to changes in the industry.  Whether it’s the Internet’s impact on publishing and training, the increased importance of the developer audience in South Asia, the shift of affordable developer and business talent to unfamiliar locales abroad, or even lapses in Microsoft’s performance in the market, partner companies aren’t just rolling with the punches; they’re welcoming the changes and working them to their advantage.  No one seemed downtrodden, or even fatigued.  Even for businesses who have seen core revenue streams become commoditized, everyone seems to be changing their market strategy and winning.  Even Microsoft, of whom I have been critical recently, showed signs of successful hard work and playbook change, in the maturing of their cloud strategy, their commitment to it and their excitement around it.  And the embedded, managed, self-service BI strategy that Microsoft has been touting looks like it’s already being embraced by customers, even though PowerPivot, and other new Microsoft BI products, were released only recently. The collective optimism I have witnessed, and that I have felt, tells me good things about this industry and the economy.  The stock market had huge mood swings during my stay, and that may yet subdue the industry recovery I have seen this week.  Nonetheless, I am convinced that a strong foundation of hard work, innovative thinking and, if I may,  true renaissance is underlying this industry’s success. That kind of strength will generate a strong recovery, I am certain, whether now or once we’re past another round of choppy weather in the broader economy.  The fundamentals are good.

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  • F1 Pit Pragmatics

    - by mikef
    "I hate computers. No, really, I hate them. I love the communications they facilitate, I love the conveniences they provide to my life. but I actually hate the computers themselves." - Scott Merrill, 'I hate computers: confessions of a Sysadmin' If Scott's goal was to polarize opinion and trigger raging arguments over the 'real reasons why computers suck', then he certainly succeeded. Impassioned vitriol sits side-by-side with rational debate. Yet Scott's fundamental point is absolutely on the money - Computers are a means to an end. The IT industry is finally starting to put weight behind the notion that good User Experience is an absolutely crucial goal, a cause championed by the likes of Microsoft's Bill Buxton, and which Apple's increasingly ubiquitous touch screen interface exemplifies. However, that doesn't change the fact that, occasionally, you just have to man up and deal with complex systems. In fact, sometimes you just need to sacrifice everything else in the name of performance. You'll find a perfect example of this Faustian bargain in Trevor Clarke's fascinating look into the (diabolical) IT infrastructure of modern F1 racing - high performance, high availability. high everything. To paraphrase, each car has up to 100 sensors, transmitting around 30Gb of data over the course of a race (70% in real-time). This data is then processed by no less than 3 servers (per car) so that the engineers in the pit have access to telemetry, strategy information, timing feeds, a connection back to the operations room in the team's home base - the list goes on. All of this while the servers are exposed "to carbon dust, oil, vibration, rain, heat, [and] variable power". Now, this is admittedly an extreme context where there's no real choice but to use complex systems where ease-of-use is, at best, a secondary concern. The flip-side is seen in small-scale personal computing such as that seen in Apple's iDevices, which are incredibly intuitive but limited in their scope. In terms of what kinds of systems they prefer to use, I suspect that most SysAdmins find themselves somewhere along this axis of Power vs. Usability, and which end of this axis you resonate with also hints at where you think the IT industry should focus its energy. Do you see yourself in the F1 pit, making split-second decisions, wrestling with information flows and reticent hardware to bend them to your will? If so, I imagine you feel that computers are subtle tools which need to be tuned and honed, using the advanced knowledge possessed only by responsible SysAdmins (If you have an iPhone, I suspect it's jail-broken). If the machines throw enigmatic errors, it's the price of flexibility and raw power. Alternatively, would you prefer to have your role more accessible, with users empowered by knowledge, spreading the load of managing IT environments? In that case, then you want hardware and software to have User Experience as their primary focus, and are of the "means to an end" school of thought (you're probably also fed up with users not listening to you when you try and help). At its heart, the dichotomy is between raw power (which might be difficult to use) and ease-of-use (which might have some limitations, but you can be up and running immediately). Of course, the ultimate goal is a fusion of flexibility, power and usability all in one system. It's achievable in specific software environments, and Red Gate considers it a target worth aiming for, but in other cases it's a goal right up there with cold fusion. I think it'll be a long time before we see it become ubiquitous. In the meantime, are you Power-Hungry or a Champion of Usability? Cheers, Michael Francis Simple Talk SysAdmin Editor

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  • SPARC T4-2 Produces World Record Oracle Essbase Aggregate Storage Benchmark Result

    - by Brian
    Significance of Results Oracle's SPARC T4-2 server configured with a Sun Storage F5100 Flash Array and running Oracle Solaris 10 with Oracle Database 11g has achieved exceptional performance for the Oracle Essbase Aggregate Storage Option benchmark. The benchmark has upwards of 1 billion records, 15 dimensions and millions of members. Oracle Essbase is a multi-dimensional online analytical processing (OLAP) server and is well-suited to work well with SPARC T4 servers. The SPARC T4-2 server (2 cpus) running Oracle Essbase 11.1.2.2.100 outperformed the previous published results on Oracle's SPARC Enterprise M5000 server (4 cpus) with Oracle Essbase 11.1.1.3 on Oracle Solaris 10 by 80%, 32% and 2x performance improvement on Data Loading, Default Aggregation and Usage Based Aggregation, respectively. The SPARC T4-2 server with Sun Storage F5100 Flash Array and Oracle Essbase running on Oracle Solaris 10 achieves sub-second query response times for 20,000 users in a 15 dimension database. The SPARC T4-2 server configured with Oracle Essbase was able to aggregate and store values in the database for a 15 dimension cube in 398 minutes with 16 threads and in 484 minutes with 8 threads. The Sun Storage F5100 Flash Array provides more than a 20% improvement out-of-the-box compared to a mid-size fiber channel disk array for default aggregation and user-based aggregation. The Sun Storage F5100 Flash Array with Oracle Essbase provides the best combination for large Oracle Essbase databases leveraging Oracle Solaris ZFS and taking advantage of high bandwidth for faster load and aggregation. Oracle Fusion Middleware provides a family of complete, integrated, hot pluggable and best-of-breed products known for enabling enterprise customers to create and run agile and intelligent business applications. Oracle Essbase's performance demonstrates why so many customers rely on Oracle Fusion Middleware as their foundation for innovation. Performance Landscape System Data Size(millions of items) Database Load(minutes) Default Aggregation(minutes) Usage Based Aggregation(minutes) SPARC T4-2, 2 x SPARC T4 2.85 GHz 1000 149 398* 55 Sun M5000, 4 x SPARC64 VII 2.53 GHz 1000 269 526 115 Sun M5000, 4 x SPARC64 VII 2.4 GHz 400 120 448 18 * – 398 mins with CALCPARALLEL set to 16; 484 mins with CALCPARALLEL threads set to 8 Configuration Summary Hardware Configuration: 1 x SPARC T4-2 2 x 2.85 GHz SPARC T4 processors 128 GB memory 2 x 300 GB 10000 RPM SAS internal disks Storage Configuration: 1 x Sun Storage F5100 Flash Array 40 x 24 GB flash modules SAS HBA with 2 SAS channels Data Storage Scheme Striped - RAID 0 Oracle Solaris ZFS Software Configuration: Oracle Solaris 10 8/11 Installer V 11.1.2.2.100 Oracle Essbase Client v 11.1.2.2.100 Oracle Essbase v 11.1.2.2.100 Oracle Essbase Administration services 64-bit Oracle Database 11g Release 2 (11.2.0.3) HP's Mercury Interactive QuickTest Professional 9.5.0 Benchmark Description The objective of the Oracle Essbase Aggregate Storage Option benchmark is to showcase the ability of Oracle Essbase to scale in terms of user population and data volume for large enterprise deployments. Typical administrative and end-user operations for OLAP applications were simulated to produce benchmark results. The benchmark test results include: Database Load: Time elapsed to build a database including outline and data load. Default Aggregation: Time elapsed to build aggregation. User Based Aggregation: Time elapsed of the aggregate views proposed as a result of tracked retrieval queries. Summary of the data used for this benchmark: 40 flat files, each of size 1.2 GB, 49.4 GB in total 10 million rows per file, 1 billion rows total 28 columns of data per row Database outline has 15 dimensions (five of them are attribute dimensions) Customer dimension has 13.3 million members 3 rule files Key Points and Best Practices The Sun Storage F5100 Flash Array has been used to accelerate the application performance. Setting data load threads (DLTHREADSPREPARE) to 64 and Load Buffer to 6 improved dataloading by about 9%. Factors influencing aggregation materialization performance are "Aggregate Storage Cache" and "Number of Threads" (CALCPARALLEL) for parallel view materialization. The optimal values for this workload on the SPARC T4-2 server were: Aggregate Storage Cache: 32 GB CALCPARALLEL: 16   See Also Oracle Essbase Aggregate Storage Option Benchmark on Oracle's SPARC T4-2 Server oracle.com Oracle Essbase oracle.com OTN SPARC T4-2 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 28 August 2012.

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  • Reduce ERP Consolidation Risks with Oracle Master Data Management

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Reducing the Risk of ERP Consolidation starts first and foremost with your Data.This is nothing new; companies with multiple misaligned ERP systems are often putting inordinate risk on their business. It can translate to too much inventory, long lead times, and shipping issues from poorly organized and specified goods. And don’t forget the finance side! When goods are shipped and promises are kept/not kept there’s the issue of accounts. No single chart of counts translates to no accountability. So – I’ve decided. I need to consolidate! Well, you can’t consolidate ERP applications [for that matter any of your applications] without first considering your data. This means looking at how your data is being integrated by these ERP systems, how it is being synchronized, what information is being shared, or not being shared. Most importantly, making sure that the data is mastered. What is the best way to do this? In the recent webcast: Reduce ERP consolidation Risks with Oracle Master Data Management we outlined 3 key guidelines: #1: Consolidate your Product Data#2: Consolidate your Customer, Supplier (Party Data) #3: Consolidate your Financial Data Together these help customers achieve reduced risk, better customer intimacy, reducing inventory levels, elimination of product variations, and finally a single master chart of accounts. In the case of Oracle's customer Zebra Technologies, they were able to consolidate over 140 applications by mastering their data. Ultimately this gave them 60% cost savings for the year on IT spend. Oracle’s Solution for ERP Consolidation: Master Data Management Oracle's enterprise master data management (MDM) can play a big role in ERP consolidation. It includes a set of products that consolidates and maintains complete, accurate, and authoritative master data across the enterprise and distributes this master information to all operational and analytical applications as a shared service. It’s optimized to work with any application source (not just Oracle’s) and can integrate using technology from Oracle Fusion Middleware (i.e. GoldenGate for data synchronization and real-time replication or ODI with its E-LT optimized bulk data and transformation capability). In addition especially for ERP consolidation use cases it’s important to leverage the AIA and SOA capabilities as part of Fusion Middleware to connect these multiple applications together and relay the data into the correct hub. Oracle’s MDM strategy is a unique offering in the industry, one that has common elements across the top and bottom in Middleware, BI/DW, Engineered systems combined with Enterprise Data Quality to enable comprehensive Data Governance at all levels. In addition, Oracle MDM provides the best-in-class capabilities to master all variations of data, including customer, supplier, product, financial data. But ultimately at the center of Oracle MDM is your data, making it more trusted, making it secure and accessible as part of a role-based approach, and getting it to make sense to you in any situation, whether it’s a specific ERP process like we talked about or something that is custom to your organization. To learn more about these techniques in ERP consolidation watch our webcast or goto our Oracle MDM website at www.oracle.com/goto/mdm

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  • UPK Hands-on Labs at OHUG

    - by Karen Rihs
    Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

    - by Javier Puerta
    Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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  • ArchBeat Link-o-Rama Top 10 for November 4-10, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the week of November 4-10, 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (the very prolific A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. Exploring Lambda Expressions for the Java Language and the JVM | Java Magazine In the latest //Java/Architect column in Java Magazine, Ben Evans, Martijn Verburg, and Trisha Gee explain how, "although Lambda expressions might seem unfamiliar to begin with, they're quite easy to pick up, and mastering them will be vital for writing applications that can take full advantage of modern multicore CPUs." SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger ADF Mobile Custom Javasciprt – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article...) Converting SSL certificate generated by a 3rd party to an Oracle Wallet | Paulo Albuquerque Oracle Fusion Middleware A-Team member Paulo Albuquerque shares "a workaround to get your private key, certificate and CA trusted certificates chain into Oracle Wallet." How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Updated Business Activity Monitoring (BAM) Class | Gary Barg Oracle SOA Team blogger Gary Barg has news for those interested in a skills upgrade. This updated Oracle University course "explains how to use Oracle BAM to monitor enterprise business activities across an enterprise in real time. You can measure your key performance indicators (KPIs), determine whether you are meeting service-level agreements (SLAs), and take corrective action in real time." Thought for the Day "For every complex problem, there is a solution that is simple, neat, and wrong." — H. L. Mencken (September 12, 1880 – January 29, 1956) Source: SoftwareQuotes.com

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  • WebLogic Server–Use the Execution Context ID in Applications–Lessons From Hansel and Gretel

    - by james.bayer
    I learned a neat trick this week.  Don’t let your breadcrumbs go to waste like Hansel and Gretel did!  Keep track of the code path, logs and errors for each request as they flow through the system.  Earlier this week an OTN forum post in the WLS – General category by Oracle Ace John Stegeman asked a question how to retrieve the Execution Context ID so that it could be used on an error page that a user could provide to a help desk or use to check with application administrators so they could look up what went wrong.  What is the Execution Context ID (ECID)?  Fusion Middleware injects an ECID as a request enters the system and it says with the request as it flows from Oracle HTTP Server to Oracle Web Cache to multiple WebLogic Servers to the Oracle Database. It’s a way to uniquely identify a request across tiers.  According to the documentation it’s: The value of the ECID is a unique identifier that can be used to correlate individual events as being part of the same request execution flow. For example, events that are identified as being related to a particular request typically have the same ECID value.  The format of the ECID string itself is determined by an internal mechanism that is subject to change; therefore, you should not have or place any dependencies on that format. The novel idea that I see John had was to extend this concept beyond the diagnostic information that is captured by Fusion Middleware.  Why not also use this identifier in your logs and errors so you can correlate even more information together!  Your logging might already identify the user, so why not identify the request so you filter down even more.  All you need to do inside of WebLogic Server to get ahold of this information is invoke DiagnosticConextHelper: weblogic.diagnostics.context.DiagnosticContextHelper.getContextId() This class has other helpful methods to see other values tracked by the diagnostics framework too.  This way I can see even more detail and get information across tiers. In performance profiling, this can be very handy to track down where time is being spent in code.  I’ve blogged and made videos about this before.  JRockit Flight Recorder can use the WLDF Diagnostic Volume in WLS 10.3.3+ to automatically capture and correlate lots of helpful information for each request without installing any special agents and with the out-of-the-box JRockit and WLS settings!  You can see here how information is displayed in JRockit Flight Recorder about a single request as it calls a Servlet, which calls an EJB, which gets a DB connection, which starts a transaction, etc.  You can get timings around everything and even see the SQL that is used. http://download.oracle.com/docs/cd/E21764_01/web.1111/e13714/using_flightrecorder.htm#WLDFC480 Recent versions of the WLS console also are able to visualize this data too, so it works with other JVMs besides JRockit when you turn on WLDF instrumentation. I wrote a little sample application that verified to myself that the ECID did actually cross JVM boundaries.  I invoked a Servlet in one JVM, which acted as an EJB client to Stateless Session Bean running in another JVM.  Each call returned the same ECID.  You need to turn on WLDF Instrumentation for this to work otherwise the framework returns null.  I’m glad John put me on to this API as I have some interesting ideas on how to correlate some information together.

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  • OTN ArchBeat Top 10 for September 2012

    - by Bob Rhubart
    The results are in... Listed below are the Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the month of September 2012. The Real Architects of Los Angeles - OTN Architect Day - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle Fusion Middleware Security: Attaching OWSM policies to JRF-based web services clients "OWSM (Oracle Web Services Manager) is Oracle's recommended method for securing SOAP web services," says Oracle Fusion Middleware A-Team member Andre Correa. "It provides agents that encapsulate the necessary logic to interact with the underlying software stack on both service and client sides. Such agents have their behavior driven by policies. OWSM ships with a bunch of policies that are adequate to most common real world scenarios." His detailed post shows how to make it happen. Oracle 11gR2 RAC on Software Defined Network (SDN) (OpenvSwitch, Floodlight, Beacon) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. Process Oracle OER Events using a simple Web Service | Bob Webster Bob Webster's post "provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types." Understanding Oracle BI 11g Security vs Legacy Oracle BI 10g | Christian Screen "After conducting a large amount of Oracle BI 10g to Oracle BI 11g upgrades and after writing the Oracle BI 11g book,"says Oracle ACE Christian Screen, "I still continually get asked one of the most basic questions regarding security in Oracle BI 11g; How does it compare to Oracle BI 10g? The trail of questions typically goes on to what are the differences? And, how do we leverage our current Oracle BI 10g security table schema in Oracle BI 11g?" OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul Kumar Atul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. WebCenter Content (WCC) Trace Sections | ECM Architect ECM Architect Kevin Smith shares a detailed technical post covering WebCenter Content (WCC) Trace Sections. Thought for the Day "Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames (June 17, 1907 – August 21, 1978) Source: SoftwareQuotes.com

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  • First Impressions of a MacBook (from a PC guy)

    - by dgreen
    Disclaimer: I've been a PC guy my entire working career. I'd probably characterize myself as a power user. Never afraid to bust out the console line. But working with a Mac is totally foreign to me. So for those Mac guys who are curious, this is how your world appears from the outside to a computer literate person :)My Macbook Air has arrived! And it's a thing of beauty:First, the specs: 13" MacBook Air, 2.0GHz Core i7 processor. Upgraded to 8GB of RAM for an additional $100, SSD flash storage  = 256GB. The plan is ultimately to use this baby for some iOS development but also some decent lifting in Windows with Visual Studio. Done a lot of reading  and between VMWare Fusion, Parallels and Bootcamp...I'm going to go with VMWare Fusion for $49.99And now my impressions (please re-read disclaimer before proceeding!):I open the box and am trying to understand exactly how the magsafe connector works (and how to disconnect it).  Why does it have two socket outlet plugs? Who knows.  I feel like Hansel in Zoolander. The files are "in" the computer.Stuck in my external hard drive (usb). So how do I get to the files? To the Googles!Argh...it can't read my external NTFS drive. Fat32 can't support field over 4GB…problematic since some of my existing VMWare image files are much larger than 4GB. Didn't see this coming.Three year old loves iPhoto. Super easy to use. Don't even know what I'm doing but I've already (accidentally) discovered the image filtering options. Fun stuff.First thing I downloaded ever => Chrome. I need something to ground me, something familiar. My token, if you will (sorry, gratuitous Inception joke).Ok, I get it… Finder == windows explorer. But where is my hierarchical structure? I miss the tree :(On that note, yeah…how do I see what "path" my files reside in? I'm afraid to know the answer. You know what scares more though…this notion of a smart folder. Feel like the godfather - just get the job done, I don't care how you handle it, I don't want to know...just get it done. What the hell is AirDrop?Mail…just worked. Still in shock that they have a free client for yahoo mail (please no yahoo jokes).mail -> deleting a message takes 5 seconds. Have they heard of async?"Command" key instead of "Control" ok, then what the $%&^! is the control key for then"aliases" == shortcuts I thinkI don't see the file system. And I'm scared. All these things I'm downloading…these .dmg files (bad name) where are they going? Can't seem to delete when they're doneUgh...realized need to buy a mini-to-vga adaptor if I want to use my external monitor ($13 on ebay, $39 in apple store).Windows docking is trickiest for me…this notion of detached windows with a menu bar at the top. I don't like this paradigm, it's confusing. But maybe because I've been using Windows for too long.Evernote, Dropbox desktop clients seem almost identical…few quirks here and there I need to get used to.iTunes is still a bit gross. In a weird way it's actually worse on a Mac if thats possible. This is not the MacBook's fault…this is a software design issue. Overall: UI will take some getting used to. Can't decide if this represents the future and I'm stuck in the past…or this is the past and I've been spoiled by the future (which would be Windows…don't be hating I happen to be very productive in Win7)  So there you go - my 90 minute first impression of the MacBook universe.

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  • How-to remove the close icon from task flows opened in dialogs (11.1.1.4)

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF bounded task flows can be opened in an external dialog and return values to the calling application as documented in chapter 19 of Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework11g: http://download.oracle.com/docs/cd/E17904_01/web.1111/b31974/taskflows_dialogs.htm#BABBAFJB   Setting the task flow call activity property Run as Dialog to true and the Display Type property to inline-popup opens the bounded task flow in an inline popup. To launch the dialog, a command item is used that references the control flow case to the task flow call activity <af:commandButton text="Lookup" id="cb6"         windowEmbedStyle="inlineDocument" useWindow="true"         windowHeight="300" windowWidth="300"         action="lookup" partialSubmit="true"/> By default, the dialog opens with a close icon in its header that does not raise a task flow return event when used for dismissing the dialog. In previous releases, the close icon could only be hidden using CSS in a custom skin definition, as explained in a previous OTN Harvest publishing (12/2010) http://www.oracle.com/technetwork/developer-tools/adf/learnmore/dec2010-otn-harvest-199274.pdf As a new feature, Oracle JDeveloper 11g (11.1.1.4) provides an option to globally remove the close icon from inline dialogs without using CSS. For this, the following managed bean definition needs to be added to the adfc-config.xml file. <managed-bean>   <managed-bean-name>     oracle$adfinternal$view$rich$dailogInlineDocument   </managed-bean-name>   <managed-bean-class>java.util.TreeMap</managed-bean-class>   <managed-bean-scope>application</managed-bean-scope>     <map-entries>       <key-class>java.lang.String</key-class>       <value-class>java.lang.String</value-class>       <map-entry>         <key>MODE</key>         <value>withoutCancel</value>       </map-entry>     </map-entries>   </managed-bean> Note the setting of the managed bean scope to be application which applies this setting to all sessions of an application.

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  • VirtualBox 3.2 is released! A Red Letter Day?

    - by Fat Bloke
    Big news today! A new release of VirtualBox packed full of innovation and improvements. Over the next few weeks we'll take a closer look at some of these new features in a lot more depth, but today we'll whet your appetite with the headline descriptions. To start with, we should point out that this is the first Oracle-branded version which makes today a real Red-letter day ;-)  Oracle VM VirtualBox 3.2 Version 3.2 moves VirtualBox forward in 3 main areas ( handily, all beginning with "P" ) : performance, power and supported guest operating system platforms.  Let's take a look: Performance New Latest Intel hardware support - Harnessing the latest in chip-level support for virtualization, VirtualBox 3.2 supports new Intel Core i5 and i7 processor and Intel Xeon processor 5600 Series support for Unrestricted Guest Execution bringing faster boot times for everything from Windows to Solaris guests; New Large Page support - Reducing the size and overhead of key system resources, Large Page support delivers increased performance by enabling faster lookups and shorter table creation times. New In-hypervisor Networking - Significant optimization of the networking subsystem has reduced context switching between guests and host, increasing network throughput by up to 25%. New New Storage I/O subsystem - VirtualBox 3.2 offers a completely re-worked virtual disk subsystem which utilizes asynchronous I/O to achieve high-performance whilst maintaining high data integrity; New Remote Video Acceleration - The unique built-in VirtualBox Remote Display Protocol (VRDP), which is primarily used in virtual desktop infrastructure deployments, has been enhanced to deliver video acceleration. This delivers a rich user experience coupled with reduced computational expense, which is vital when servers are running hundreds of virtual machines; Power New Page Fusion - Traditional Page Sharing techniques have suffered from long and expensive cache construction as pages are scrutinized as candidates for de-duplication. Taking a smarter approach, VirtualBox Page Fusion uses intelligence in the guest virtual machine to determine much more rapidly and accurately those pages which can be eliminated thereby increasing the capacity or vm density of the system; New Memory Ballooning- Ballooning provides another method to increase vm density by allowing the memory of one guest to be recouped and made available to others; New Multiple Virtual Monitors - VirtualBox 3.2 now supports multi-headed virtual machines with up to 8 virtual monitors attached to a guest. Each virtual monitor can be a host window, or be mapped to the hosts physical monitors; New Hot-plug CPU's - Modern operating systems such Windows Server 2008 x64 Data Center Edition or the latest Linux server platforms allow CPUs to be dynamically inserted into a system to provide incremental computing power while the system is running. Version 3.2 introduces support for Hot-plug vCPUs, allowing VirtualBox virtual machines to be given more power, with zero-downtime of the guest; New Virtual SAS Controller - VirtualBox 3.2 now offers a virtual SAS controller, enabling it to run the most demanding of high-end guests; New Online Snapshot Merging - Snapshots are powerful but can eat up disk space and need to be pruned from time to time. Historically, machines have needed to be turned off to delete or merge snapshots but with VirtualBox 3.2 this operation can be done whilst the machines are running. This allows sophisticated system management with minimal interruption of operations; New OVF Enhancements - VirtualBox has supported the OVF standard for virtual machine portability for some time. Now with 3.2, VirtualBox specific configuration data is also stored in the standard allowing richer virtual machine definitions without compromising portability; New Guest Automation - The Guest Automation APIs allow host-based logic to drive operations in the guest; Platforms New USB Keyboard and Mouse - Support more guests that require USB input devices; New Oracle Enterprise Linux 5.5 - Support for the latest version of Oracle's flagship Linux platform; New Ubuntu 10.04 ("Lucid Lynx") - Support for both the desktop and server version of the popular Ubuntu Linux distribution; And as a man once said, "just one more thing" ... New Mac OS X (experimental) - On Apple hardware only, support for creating virtual machines run Mac OS X. All in all this is a pretty powerful release packed full of innovation and speedups. So what are you waiting for?  -FB 

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  • October 2013 FMW Proactive Patches Released

    - by mustafakaya
    The following Fusion Middleware (FMW) Proactive  patches were released on October 15, 2013. Bundle Patches : Bundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite. Oracle Identity Management Suite Bundle Patch 11.1.1.5.5 consisting of Oracle Identity Manager (OIM) 11.1.1.5.9 bundle patch Oracle Access Manager (OAM) 11.1.1.5.6 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.1.5.2 bundle patch. Oracle Entitlement Server (OES) 11.1.1.5.4 bundle patch. Oracle Identity Management Suite Bundle Patch 11.1.2.0.4 consisting of Oracle Access Manager (OAM) 11.1.2.0.4 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.2.0.2 bundle patch. Oracle Entitlement Server (OES) 11.1.2.0.2 bundle patch. Oracle Identity Analytics (OIA ) 11.1.1.5.6  bundle patch. Oracle GlassFish Server (OGFS) 2.1.1.22, 3.0.1.8 and 3.1.2.7 bundle patches. Oracle iPlanet Web Server (OiWS) 7.0.18 bundle patch Oracle SOA Suite (SOA) 11.1.1.7.1 bundle patch Oracle WebCenter Portal (WCP) 11.1.1.8.1 bundle patch Sun Role Manager (SRM) 4.1.7 and 5.0.3.2 bundle patches. Patch Set Updates (PSU) Patch Set Updates (PSU)  are collections of well controlled, well tested critical bug fixes for a specific product  that have been proven in customer environments. PSUs  may include security contents but no  enhancements are included. These are cumulative in nature meaning the latest PSU  in a particular series includes the contents of the previous PSUs  released.  Oracle Exalogic 2.0.3.0.4 Physical Linux x86-64 and 2.0.4.0.4 Physical Solaris x86-64 PSUs. Oracle WebLogic Server 10.3.6.0.6 and 12.1.1.0.6 PSUs. Critical Patch Update (CPU) : The Critical Patch Update program is Oracle's quarterly release of security fixes. The following additional patches were released as part of Oracle's Critical Patch Update program: Oracle JDeveloper 11.1.2.3.0, 11.1.2.4.0 and 12.1.2.0.0 Oracle Outside In Technology 8.4.0 and  8.4.1 Oracle Portal 11.1.1.6.0 Oracle Security Service  11.1.1.6.0, 11.1.1.7.0 and 12.1.2.0.0 Oracle WebCache 11.1.1.6.0 and 11.1.1.7.0 Oracle WebCenter Content 10.1.3.5.1, 11.1.1.6.0, 11.1.1.7.0 and 11.1.1.8.0 Oracle WebServices 10.1.3.5.0 and 11.1.1.6.0 For more information; Master Notes on Fusion Middleware Proactive Patching. PSU and CPU October 2013  Availability Document Critical Patch Update Advisory -  October 2013 

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  • Oracle ties social, CRM, analytics products to customer experience

    - by Richard Lefebvre
    Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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  • Implementing Service Level Agreements in Enterprise Manager 12c for Oracle Packaged Applications

    - by Anand Akela
    Contributed by Eunjoo Lee, Product Manager, Oracle Enterprise Manager. Service Level Management, or SLM, is a key tool in the proactive management of any Oracle Packaged Application (e.g., E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, Fusion Apps, etc.). The benefits of SLM are that administrators can utilize representative Application transactions, which are constantly and automatically running behind the scenes, to verify that all of the key application and technology components of an Application are available and performing to expectations. A single transaction can verify the availability and performance of the underlying Application Tech Stack in a much more efficient manner than by monitoring the same underlying targets individually. In this article, we’ll be demonstrating SLM using Siebel Applications, but the same tools and processes apply to any of the Package Applications mentioned above. In this demonstration, we will log into the Siebel Application, navigate to the Contacts View, update a contact phone record, and then log-out. This transaction exposes availability and performance metrics of multiple Siebel Servers, multiple Components and Component Groups, and the Siebel Database - in a single unified manner. We can then monitor and manage these transactions like any other target in EM 12c, including placing pro-active alerts on them if the transaction is either unavailable or is not performing to required levels. The first step in the SLM process is recording the Siebel transaction. The following screenwatch demonstrates how to record Siebel transaction using an EM tool called “OpenScript”. A completed recording is called a “Synthetic Transaction”. The second step in the SLM process is uploading the Synthetic Transaction into EM 12c, and creating Generic Service Tests. We can create a Generic Service Test to execute our synthetic transactions at regular intervals to evaluate the performance of various business flows. As these transactions are running periodically, it is possible to monitor the performance of the Siebel Application by evaluating the performance of the synthetic transactions. The process of creating a Generic Service Test is detailed in the next screenwatch. EM 12c provides a guided workflow for all of the key creation steps, including configuring the Service Test, uploading of the Synthetic Test, determining the frequency of the Service Test, establishing beacons, and selecting performance and usage metrics, just to name a few. The third and final step in the SLM process is the creation of Service Level Agreements (SLA). Service Level Agreements allow Administrators to utilize the previously created Service Tests to specify expected service levels for Application availability, performance, and usage. SLAs can be created for different time periods and for different Service Tests. This last screenwatch demonstrates the process of creating an SLA, as well as highlights the Dashboards and Reports that Administrators can use to monitor Service Test results. Hopefully, this article provides you with a good start point for creating Service Level Agreements for your E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, or Fusion Applications. Enterprise Manager Cloud Control 12c, with the Application Management Suites, represents a quick and easy way to implement Service Level Management capabilities at customer sites. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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  • 4 Key Ingredients for the Cloud

    - by Kellsey Ruppel
    It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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