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• Upgrading to Oracle Enterprise Manager 12c Release 2: Top Tips One Must Know

  - by AnkurGupta

  Recently Oracle announced incremental release of Enterprise Manager 12c called Enterprise Manager 12c Release 2 (EM12c R2) which includes several new exciting features (Press announcement). Right before the official release, we upgraded an internal production site from EM 12c R1 to EM 12c R2 and had an extremely pleasant experience. Let me share few key takeaways as well as few tips from this upgrade exercise. I - Why Should You Upgrade To Enterprise Manager 12c Release 2 While an upgrade is usually recommended primarily to take benefit of the latest features (which is valid for this upgrade as well), I found several other compelling reasons purely from deployment perspective. Standardize your EM deployment:  Enterprise Manager comprises of several different components (OMS, agents, plug-ins, etc) and it might be possible that these are at varied patch levels in your environment. For instance, in case of an environment containing Bundle Patch 1 (customer announcement), there is a good chance that you may not have all the components up-to-date. There are two possible reasons. Bundle Patch 1 involved patching different components (OMS, agents, plug-ins) with multiple one-off patches which may not have been applied to all components yet. Bundle Patch 1 for different platforms were not released together. Which means you may not have got the chance to patch all the components on different platforms. Note: BP1 patches are not mandatory to upgrade to EM12c R2 release EM 12c R2 provides an excellent opportunity to standardize your Cloud Control environment (OMS, repository and agents) and plug-ins to latest versions in single shot. All platform releases are made available simultaneously: For the very first time in the history of EM release, all the platforms were released on day one itself, which means you do not need to wait for platform specific binaries for EM OMS or Agent to perform install or upgrades in a heterogeneous environment. Highly refined and automated process – Upgrade process is by far the smoothest and the cleanest as compared to previous releases of Enterprise manager. Following are the ones that stand out. Automatic Plug-in management – Plug-in upgrade along with new plug-in deployment is supported in upgrade installer wizard which means bulk of the updates to OMS and repository can be done in the same workflow. Saves time and minimizes user inputs. Plug-in Upgrade or Migrate Auto Update: While doing the OMS and repository upgrade, you can use Auto Update screen in Oracle Universal Installer to check for any updates/patches. That will help you to avoid the know issues and will make sure that your upgrade is successful. Allows mass upgrade of EM Agents – A new dedicated menu has been added in the EM console for agent upgrade. Agent upgrade workflow is extremely simple that requires agent name as the only input. ADM / JVMD Manager/Agent upgrade – complete process is supported via UI screens. EM12c R2 Upgrade Guide is much simpler to follow as compared to those for earlier releases. This is attributed to the simpler upgrade process. Robust and Performing Platform: EM12c R2 release not only includes several new features, but also provides a more stable platform which incorporates several fixes and enhancements in the Enterprise Manager framework. II - Few Tips To Remember In my last post (blog link) I shared few tips and tricks from my experience applying the Bundle Patch. Recently I upgraded the same site to EM 12c R2 and found few points that you must take note of, while planning this upgrade. The tips below are also applicable to EM 12c R1 environments that do not have Bundle Patch 1 patches applied. Verify the monitored application certification – Specific targets like E-Business Suite have not yet been certified as managed target in EM 12c R2. Therefore make sure to recheck the Enterprise Manager certification Matrix on My Oracle Support before planning the upgrade. Plan downtime – Because EM 12c R2 is an incremental release of EM 12c, for EM 12c R1 to EM 12c R2 upgrade supports only 1-system upgrade approach, which mean there will be downtime. OMS name change after upgrade – In case of multi OMS environments, additional OMS is renamed after upgrade, which has few implications when you upgrade JVMD and ADP agents on OMS. This is well documented in upgrade guide but make sure you read through all the notes. Upgrading BI Publisher– EM12c R2 is certified with BI Publisher 11.1.1.6.0 only. Therefore in case you are using EM 12c R1 which is integrated with BI Publisher 11.1.1.5.0, you must upgrade the BI Publisher to 11.1.1.6.0. Follow the steps from Advanced Installation and Configuration Guide here. Perform Post upgrade Tasks – Make sure to perform post upgrade steps mentioned in documentation here. These include critical changes that must be done right after upgrade to get the right configuration. For instance Database plug-in should be upgraded to Revision 3 (12.1.0.2.0 [u120804]). Delete old OMS Home – EM12c R1 to EM12c R2 is an out of place upgrade, which means it creates a new oracle home for OMS, plug-ins, etc. Therefore please ensure that You have sufficient extra space for new OMS before starting the upgrade process. You clean up the old OMS home after the upgrade process. Steps are available here. DO NOT remove the agent home on OMS host, because agent is upgraded in-place. If you have standby OMS setup then do look into the steps to upgrade the standby OMS from the upgrade guide before going ahead. Read the right documentation – Make sure to follow the Upgrade guide which provides the most comprehensive information on EM12c R2 upgrade process. Additionally you can refer other resources to get familiar with upgrade concepts. Recorded webcast - Oracle Enterprise Manager Cloud Control 12c Release 2 Installation and Upgrade Overview Presentation - Understanding Enterprise Manager 12.1.0.2 Upgrade We are very excited about this latest release and will look forward to hear back any feedback from your upgrade experience!

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• Don’t miss the Procurement Webcast for AME on October 30th, 2012

  - by user793553

  Procurement support is pleased to announce a new webcast covering the topic ‘Approval Management Engine (AME) Setup, Use and Troubleshooting’.  This one hour session will include the topics: · Basic Setup: Setup and how the default approval list is built in AME · Diagnostic Steps: Running the Test Workbench and accessing and review of Log Files, approval workflow and debug ·  Example of an AME setup to include defining attributes, conditions, action types and rules A short, live demonstration and question and answer period will be included. October 30, 2012 at 3:00 pm Cario / 1:00 pm London / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern From MyOracleSupport see Doc ID  1456150.1 for further details and sign up.

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• Hello With Oracle Identity Manager Architecture

  - by mustafakaya

  Hi, my name is Mustafa! I'm a Senior Consultant in Fusion Middleware Team and living in Istanbul,Turkey. I worked many various Java based software development projects such as end-to-end web applications, CRM , Telco VAS and integration projects.I want to share my experiences and research about Fusion Middleware Products in this column. Customer always wants best solution from software consultants or developers. Solution will be a code snippet or change complete architecture. We faced different requests according to the case of customer. In my posts i want to discuss Fusion Middleware Products Architecture or how can extend usability with apis or UI customization and more and I look forward to engaging with you on your experiences and thoughts on this.  In my first post, i will be discussing Oracle Identity Manager architecture  and i plan to discuss Oracle Identity Manager 11g features in next posts. Oracle Identity Manager System Architecture Oracle Identity Governance includes Oracle Identity Manager,Oracle Identity Analytics and Oracle Privileged Account Manager. I will discuss Oracle Identity Manager architecture in this post.  In basically, Oracle Identity Manager is a n-tier standard  Java EE application that is deployed on Oracle WebLogic Server and uses  a database .  Oracle Identity Manager presentation tier has three different screen and two different client. Identity Self Service and Identity System Administration are web-based thin client. Design Console is a Java Swing Client that communicates directly with the Business Service Tier.  Identity Self Service provides end-user operations and delegated administration features. System Administration provides system administration functions. And Design Console mostly use for development management operations such as  create and manage adapter and process form,notification , workflow desing, reconciliation rules etc. Business service tier is implemented as an Enterprise JavaBeans(EJB) application. So you can extense Oracle Identity Manager capabilities.  -The SMPL and EJB APIs allow develop custom plug-ins such as management roles or identities.  -Identity Services allow use core business capabilites of Oracle Identity Manager such as The User provisioning or reconciliation service. -Integration Services allow develop custom connectors or adapters for various deployment needs. -Platform Services allow use Entitlement Servers, Scheduler or SOA composites. The Middleware tier allows you using capabilites ADF Faces,SOA Suites, Scheduler, Entitlement Server and BI Publisher Reports. So OIM allows you to configure workflows uses Oracle SOA Suite or define authorization policies use with Oracle Entitlement Server. Also you can customization of OIM UI without need to write code and using ADF Business Editor  you can extend custom attributes to user,role,catalog and other objects. Data tiers; Oracle Identity Manager is driven by data and metadata which provides flexibility and adaptability to Oracle Identity Manager functionlities.  -Database has five schemas these are OIM,SOA,MDS,OPSS and OES. Oracle Identity Manager uses database to store runtime and configuration data. And all of entity, transactional and audit datas are stored in database. -Metadata Store; customizations and personalizations are stored in file-based repository or database-based repository.And Oracle Identity Manager architecture,the metadata is in Oracle Identity Manager database to take advantage of some of the advanced performance and availability features that this mode provides. -Identity Store; Oracle Identity Manager provides the ability to integrate an LDAP-based identity store into Oracle Identity Manager architecture.  Oracle Identity Manager uses the human workflow module of Oracle Service Oriented Architecture Suite. OIM connects to SOA using the T3 URL which is front-end URL for the SOA server.Oracle Identity Manager uses embedded Oracle Entitlement Server for authorization checks in OIM engine.  Several Oracle Identity Manager modules use JMS queues. Each queue is processed by a separate Message Driven Bean (MDB), which is also part of the Oracle Identity Manager application. Message producers are also part of the Oracle Identity Manager application. Oracle Identity Manager uses a scheduled jobs for some activities in the background.Some of scheduled jobs come with Out-Of-Box such as the disable users after the end date of the users or you can define your custom schedule jobs with Oracle Identity Manager APIs. You can use Oracle BI Publisher for reporting Oracle Identity Manager transactions or audit data which are in database. About me: Mustafa Kaya is a Senior Consultant in Oracle Fusion Middleware Team, living in Istanbul. Before coming to Oracle, he worked in teams developing web applications and backend services at a telco company. He is a Java technology enthusiast, software engineer and addicted to learn new technologies,develop new ideas. Follow Mustafa on Twitter,Connect on LinkedIn, and visit his site for Oracle Fusion Middleware related tips.

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• How big can my SharePoint 2010 installation be?

  - by Sahil Malik

  Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). 3 years ago, I had published “How big can my SharePoint 2007 installation be?” Well, SharePoint 2010 has significant under the covers improvements. So, how big can your SharePoint 2010 installation be? There are three kinds of limits you should know about Hard limits that cannot be exceeded by design. Configurable that are, well configurable – but the default values are set for a pretty good reason, so if you need to tweak, plan and understand before you tweak. Soft limits, you can exceed them, but it is not recommended that you do. Before you read any of the limits, read these two important disclaimers - 1. The limit depends on what you’re doing. So, don’t take the below as gospel, the reality depends on your situation. 2. There are many additional considerations in planning your SharePoint solution scalability and performance, besides just the below. So with those in mind, here goes.   Hard Limits - Zones per web app 5 RBS NAS performance Time to first byte of any response from NAS must be less than 20 milliseconds List row size 8000 bytes driven by how SP stores list items internally Max file size 2GB (default is 50MB, configurable). RBS does not increase this limit. Search metadata properties 10,000 per item crawled (pretty damn high, you’ll never need to worry about it). Max # of concurrent in-memory enterprise content types 5000 per web server, per tenant Max # of external system connections 500 per web server PerformancePoint services using Excel services as a datasource No single query can fetch more than 1 million excel cells Office Web Apps Renders One doc per second, per CPU core, per Application server, limited to a maximum of 8 cores.   Configurable Limits - Row Size Limit 6, configurable via SPWebApplication.MaxListItemRowStorage property List view lookup 8 join operations per query Max number of list items that a single operation can process at one time in normal hours 5000 Configurable via SPWebApplication.MaxItemsPerThrottledOperation   Also you get a warning at 3000, which is configurable via SPWebApplication.MaxItemsPerThrottledOperationWarningLevel   In addition, throttle overrides can be requested, throttle overrides can be disabled, and time windows can be set when throttle is disabled. Max number of list items for administrators that a single operation can process at one time in normal hours 20000 Configurable via SPWebApplication.MaxItemsPerThrottledOperationOverride Enumerating subsites 2000 Word and Powerpoint co-authoring simultaneous editors 10 (Hard limit is 99). # of webparts on a page 25 Search Crawl DBs per search service app 10 Items per crawl db 25 million Search Keywords 200 per site collection. There is a max limit of 5000, which can then be modified by editing the web.config/client.config. Concurrent # of workflows on a content db 15. Workflows running in the timer service are not counted in this limit. Further workflows are queued. Can be configured via the Set-SPFarmConfig powershell commandlet. Number of events picked by the workflow timer job and delivered to workflows 100. You can increase this limit by running additional instances of the workflow timer service. Visio services file size 50MB Visio web drawing recalculation timeout 120 seconds Configurable via – Powershell commandlet Set-SPVisioPerformance Visio services minimum and maximum cache age for data connected diagrams 0 to 24 hours. Default is 60 minutes. Configurable via – Powershell commandlet Set-SPVisioPerformance   Soft Limits - Content Databases 300 per web app Application Pools 10 per web server Managed Paths 20 per web app Content Database Size 200GB per Content DB Size of 1 site collection 100GB # of sites in a site collection 250,000 Documents in a library 30 Million, with nesting. Depends heavily on type and usage and size of documents. Items 30 million. Depends heavily on usage of items. SPGroups one SPUser can be in 5000 Users in a site collection 2 million, depends on UI, nesting, containers and underlying user store AD Principals in a SPGroup 5000 SPGroups in a site collection 10000 Search Service Instances 20 Indexed Items in Search 100 million Crawl Log entries 100 million Search Alerts 1 million per search application Search Crawled Properties 1/2 million URL removals in search 100 removals per operation User Profiles 2 million per service application Social Tags 500 million per social database Comment on the article ....

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• Help with a simple incremental backup script

  - by Evan

  I'd like to run the following incomplete script weekly in as a cron job to backup my home directory to an external drive mounted as /mnt/backups #!/bin/bash # TIMEDATE=$(date +%b-%d-%Y-%k:%M) LASTBACKUP=pathToDirWithLastBackup rsync -avr --numeric-ids --link-dest=$LASTBACKUP /home/myfiles /mnt/backups/myfiles$TIMEDATE My first question is how do I correctly set LASTBACKUP to the the the directory in /backs most recently created? Secondly, I'm under the impression that using --link-desk will mean that files in previous backups will not will not copied in later backups if they still exist but will rather symbolically link back to the originally copied files? However, I don't want to retain old files forever. What would be the best way to remove all the backups before a certain date without losing files that may think linked in those backups by currents backups? Basically I'm looking to merge all the files before a certain date to a certain date if that makes more sense than the way I initially framed the question :). Can --link-dest create hard links, and if so, just deleting previous directories wouldn't actually remove linked file? Finally I'd like to add a line to my script that compresses each newly created backup folder (/mnt/backups/myfiles$TIMEDATE). Based on reading this question, I was wondering if I could just use this line gzip --rsyncable /backups/myfiles$TIMEDATE after I run rsync so that sequential rsync --link-dest executions would find already copied and compressed files? I know that's a lot, so many thanks in advance for your help!!

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• IE 11 Updates its Developers Tools

  - by Aligned

  Originally posted on: http://geekswithblogs.net/Aligned/archive/2013/08/01/ie-11-updates-its-developers-tools.aspxI installed the IE 11 preview for Windows 7 (I’m getting upgraded to Windows 8 at work next week). I’ve never been a fan of the IE 8 – 10 developer tools so I’ve mostly been using Chrome or Firefox’s Firebug. This revamp looks great and seems to work well. I think I’ll be spending more time in IE with the developer tools, once IE 11 is released. “F12 Tools in Internet Explorer 11 Preview has been rebuilt from the ground up to give you: a new, cleaner user interface. new Responsiveness, Memory, and Emulation tools. new and improved functionality in familiar tools. an easier and faster workflow.” http://msdn.microsoft.com/en-us/library/ie/bg182632(v=vs.85).aspxhttp://ie.microsoft.com/testdrive/Browser/F12Adventure/ has a nice visual walk through of the new features.

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• Why is this LTO4 Tape-drive not working

  - by Tim Haegele

  # modprobe mptsas # dmesg [ 4274.796796] scsi target7:0:0: mptsas: ioc1: delete device: fw_channel 0, fw_id 0, phy 0, sas_addr 0x50050763124b29ac [ 4274.939579] mptsas 0000:01:00.0: PCI INT A disabled [ 4280.934531] Fusion MPT SAS Host driver 3.04.12 [ 4280.934552] mptsas 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 4280.934692] mptbase: ioc2: Initiating bringup [ 4281.490183] ioc2: LSISAS1064E B3: Capabilities={Initiator} [ 4281.490203] mptsas 0000:01:00.0: setting latency timer to 64 [ 4293.555274] scsi8 : ioc2: LSISAS1064E B3, FwRev=011e0000h, Ports=1, MaxQ=277, IRQ=16 [ 4293.574906] mptsas: ioc2: attaching ssp device: fw_channel 0, fw_id 0, phy 0, sas_addr 0x50050763124b29ac [ 4293.576471] scsi 8:0:0:0: Sequential-Access IBM ULTRIUM-HH4 B6W1 PQ: 0 ANSI: 6 [ 4293.578549] st 8:0:0:0: Attached scsi tape st0 [ 4293.578550] st 8:0:0:0: st0: try direct i/o: yes (alignment 512 B) [ 4293.578577] st 8:0:0:0: Attached scsi generic sg5 type 1 # mt -f /dev/st0 status mt -f /dev/st0 status mt: /dev/st0: rmtopen failed: Input/output error # dd if=/dev/zero of=/dev/nst0 bs=1024 count=10 dd: opening `/dev/nst0': Input/output error I am running debian squeeze 2.6.32-5-amd64 #1 SMP Sun May 6 04:00:17 UTC 2012 x86_64 GNU/Linux Server is Fujitsu TX140 with Controller Symbios Logic SAS1064ET PCI-Express Fusion-MPT SAS Tape+Hardware is new.

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• What is the best way to build a database from a MS Word document?

  - by Jayron Soares

  Please advise me on how to approach this problem: I have a sequential list of metadata in a document in MS Word. The basic idea is to create a Python algorithm to iterate over the information, retrieving just the name of the PROCESS, when is made a queue, from a database. Example metadata: Process: Process Walker (1965) Exact reference: Walker Process Equipment., Inc. v. Food Machinery Corp. Link: http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=US&vol=382&invol= Type of procedure: Certiorari to the United States Court of Appeals for the Seventh Circuit. Parties: Walker Process Equipment, Inc. Sector: Systems is ... Start Date: October 12-13 Arguedas, 1965 Summary: Food Machinery Company has initiated a process to stop or slow the entry of competitors through the use of a patent obtained by fraud. The case concerned a patent on "knee action swing diffusers" used in aeration equipment for sewage treatment systems, and the question was whether "the maintenance and enforcement of a patent obtained by fraud before the patent office" may be a basis for antitrust punishment. Report of the evolution process: petitioner, in answer to respond... Importance: a) First case which established an analysis for the diagnosis of dispute… There are about 200 pages containing the information above. I have in mind the idea of implementing an algorithm in Python to be able to break this information sequence and try to store it in a web database (an open source application that I’m looking for) in order to allow for free consultations.

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• The Breakpoint Ep 3: The Sourcemap Spectacular with Paul Irish and Addy Osmani

  The Breakpoint Ep 3: The Sourcemap Spectacular with Paul Irish and Addy Osmani Ask and vote for questions at goo.gl Take Coffeescript to Javascript to Minified and all the way back with source maps. In addition to a new Coffeescript sourcemap workflow, we'll cover the latest sourcemap updates so you can understand how to dramatically improve your debugging experience. Finally, Paul and Addy will be joined by special guest—Yeoman core contributor Sindre Sorhus—to discuss what big new changes are coming to the project. From: GoogleDevelopers Views: 0 0 ratings Time: 01:00:00 More in Science & Technology

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• Url Navigation

  - by russ.bishop

  One of the new features is URL-based navigation which is useful for creating intranet links or auto-generating email links (such as from workflow systems, etc). For IIS 6 and earlier, the format is as follows: http://machine/drm-client/Logon.aspx? app=<appname>&action=go&ver=<version name>&hier=<hier name>&node=<node name> Just replace the fields with their appropriate values (URL-encoded of course). <node name> is optional. If provided it will open the hierarchy and expand directly to the target node. Otherwise the hierarchy is opened to the top node. Note that if the specified version is not loaded it will be loaded automatically.

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• Renoise and dssi and jack

  - by Bojan

  This may be a little complicated, but, is jack a necessity? I mean, i use renoise, and, since i dont have the need for low latencies, do i really need to use it? My basic setup ( or workflow ) is that i use csound to render stuff to wav, then import it as a sample in renoise. That goes with field recordings, my own samples, etc. So, i dont need ultra low latencies, and i dont need to patch "cords", but i want to use dssi plugins, and dssi-vst. What would be something of a minimum requirements of apps that should work. Can renoise load dssi-vst plugins by itself or do i need to use jack to patch thru or something third, i tried to read lot of articles but i got lost in the different setups...

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• Dynamic Permissions for roles in Asp.NET mvc

  - by Muhammad Adeel Zahid

  Hello, we have been developing a web application in asp.net mvc. we have scenarios where many actions on web page are dependent upon role of a specific user. For example a memo page has actions of edit, forward, approve, flag etc. these actions are granted to different roles and may be revoked at some later stage. what is the best approach to implement such scenarios in Asp.net mvc framework. i have heard about windows workflow foundation but really have no idea how it works. i m open to any suggestions. regards

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• Microsoft Press Deal of the Day - 9/Jul/2012 - Windows® Communication Foundation 4 Step by Step

  - by TATWORTH

  Today's Deal of the Day from Microsoft Press at http://shop.oreilly.com/product/0790145302403.do?code=MSDEAL is Windows® Communication Foundation 4 Step by Step"Teach yourself the essentials of Windows Communication Foundation (WCF) 4 -- one step at a time. With this practical, learn-by-doing tutorial, you get the clear guidance and hands-on examples you need to begin creating Web services for robust Windows-based business applications. Discover how to: Build and host SOAP and REST servicesMaintain service contracts and data contractsControl configuration and communications programmaticallyImplement message encryption, authentication, and authorizationManage identity with Windows CardSpaceBegin working with Windows Workflow Foundation to create scalable and durable business servicesImplement service discovery and message routingOptimize performance with service throttling, encoding, and streamingIntegrate WCF services with ASP.NET clients and enterprise services components"  Note the comment:Use code: MSDEAL

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• Making the Grade

  - by [email protected]

  Education Organizations Learn the Advantages of Oracle Today, K-12 school districts and state agencies nationwide have billions of reasons to come to Oracle OpenWorld 2010. Ever since the American Recovery and Reinvestment Act of 2009 set aside US$100 billion for education, schools have been eager to develop and implement statewide data systems to enhance workflow. And across the country, they've been turning to Oracle for help. According to a recent news release, Oracle already makes the grade. The Los Angeles Unified School District--the nation's second largest district--chose Oracle Business Intelligence Suite, Enterprise Edition Plus to help teachers keep track of student performance. Other educational organizations, including Fairfax County Public Schools and the North Carolina Department of Public Instruction, are also working with Oracle to improve their systemwide procedures. If you're an educator or administrator who is planning to optimize your school or agency data systems, this may be the best time to learn what Oracle can do help ensure success. Register for Oracle OpenWorld 2010 between now and July 16 and you'll save US$500 off registration.

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• RAID Array performance on an HP Proliant ML350 G5 Smart Array E200i

  - by Nate Pinchot

  We have a client who is complaining about performance of an application which utilizes an MS SQL database. They do not believe the performance issues are the fault of the application itself. The Smart Array E200i RAID controller has 128MB cache and we have the cache set to 75% read/25% write. The disk array set to enable write caching. Recently we ran a disk performance test using SQLIO based on this guide. We used a 10 GB file for the test found that the average sequential read rate was ~60 MB/sec (megabytes/sec) and the average random read rate was ~30 MB/sec. Are these numbers on par for what the server should be performing? Better than on par? Horrible? Amazing?

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• Raid0 performance degradation?

  - by davy8

  Not sure if this belongs here or on SuperUser, feel free to move as appropriate. I've noticed the performance on my RAID0 setup seems to have degraded over the past months. The throughput is fine, but I think the random access time has increased or something. In use I generally see about 1-5mb/sec when loading stuff in Visual Studio and other apps and it doesn't seem like the CPU is bottlenecking as the CPU utilization is pretty low. I don't recall what Access Time used to be, but HD Tune is reporting 12.6ms Read throughput is showing as averaging about 125MB/sec so it should be great for sequential reads. Defrag daily and it shows fragmentation levels low, so that shouldn't be an issue. Additional info, Windows 7 x64, Intel raid controller on mobo, WD Black 500GB (I think 32mb cache) x2.

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• Raid0 performance degradation?

  - by davy8

  Not sure if this belongs here or on SuperUser, feel free to move as appropriate. I've noticed the performance on my RAID0 setup seems to have degraded over the past months. The throughput is fine, but I think the random access time has increased or something. In use I generally see about 1-5mb/sec when loading stuff in Visual Studio and other apps and it doesn't seem like the CPU is bottlenecking as the CPU utilization is pretty low. I don't recall what Access Time used to be, but HD Tune is reporting 12.6ms Read throughput is showing as averaging about 125MB/sec so it should be great for sequential reads. Defrag daily and it shows fragmentation levels low, so that shouldn't be an issue. Additional info, Windows 7 x64, Intel raid controller on mobo, WD Black 500GB (I think 32mb cache) x2.

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• Demantra 7.3.1 Upgrade Path (Doc ID 1286000.1)

  - by Jeff Goulette

  Applies to: Oracle Demantra Demand Management - Version: 6.2.6 to 7.3.1 - Release: 6 to 7.3.0Information in this document applies to any platform. What is being announced?Customers that are on v7.3.0 and v7.3.0.1 and go directly to 7.3.1 with no further steps.Customers on v7.1.0, v7.1.1 and v7.2 branch, you can upgrade to v7.3.1 but there is an issue with the workflow.   You will need to apply patch <11068174>.Customers on older versions like 6.2.6 and 7.0.2, should upgrade to v7.1.1 and then upgrade to v7.3.1.  You must apply patch <11068174> for this upgrade path. Who to contact for more information?Please contact [email protected] for additional information.

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• How can I merge two SubVersion branches to one working copy without committing?

  - by Eric Belair

  My current SubVersion workflow is like so: The trunk is used to make small content changes and bug fixes to the main source code. Branches are used for adding/editing enhancements and projects. So, trunk changes are made, tested, committed and deployed pretty quickly. Whereas, enhancements and projects need additional user testing and approval. At time, I have two branches that need testing and approval at the same time. I don't want to merge to the trunk and commit until the changes are fully tested and approved. What I need to do is merge both branches to one working copy without any commits. I am using Tortoise SVN, and when I try to merge the second branch, I get an error message: Cannot merge into a working copy that has local modifications Is there a way that I can do this without committing either merge?

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• New Tabs at End Opens New Tabs at the End of the Chrome Tab Bar

  - by Jason Fitzpatrick

  Chrome: If you’d prefer to have new tabs open at the end of the row instead of next to their parent tab, New Tabs at End is a simple Google Chrome extension that will scoot your tabs where you want them. It’s a minor thing, to be sure, but many users prefer to have tabs open at the end of the row–I know it took me quite awhile as a new Chrome user to get used to the default next-to-parent action. If you’d prefer to have the new tabs open at the end, hit up the link below to install New Tabs at End to tweak your tab bar workflow. New Tabs at End [via Addictive Tips] How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

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• Slow speeds on Samsung SSD PM800 256gb on a Lenovo W500

  - by cc0

  I recently bought a W500 with a 256gb samsung ssd drive. Now it seems ridiculously slow at writing. I am copying files at about 30mb/s, but I can read them at about 200mb/s. I tested it with the AS SSD Benchmark v1.4, and got a sequential writing speed of 34.64mb/s and reading speed of 196.95mb/s When I bought it the drive had only been in use for about 240 hours, and according to the CrystalDiskInfo app it had 98% health. Is there a bottleneck here somewhere? Or is the drive just plain bad. I'd really love it if someone could help me find some answers. The main relevant (I hope) w500 specs for this machine are; T9600 @ 2.8ghz 4gb ddr3

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• How to concentrate on one project at a time. Divide and Conquer doesn't work for me [closed]

  - by refhat

  Possible Duplicate: Tips for staying focused and motivated on a project I have serious issues on concentrating on one project at a time. I cant even follow the Divide and Conquer Approach. Once I start a project, I try to get the things done as neatly as possible but very soon I end up messing so many components of it. I try to do divide and conquer, but my approach doesn't work smoothly, and then I then wonder here and there in other projects. Sometimes I try spending so many hours for some trivial issues, which in-fact are not even issues. How do I avoid this jargon and be a smooth developer and have a nice workflow around my projects. I tend to loose my concentration on the current project and wonder in another project.

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• Caching WCF javascript proxy on browser

  - by oazabir

  When you use WCF services from Javascript, you have to generate the Javascript proxies by hitting the Service.svc/js. If you have five WCF services, then it means five javascripts to download. As browsers download javascripts synchronously, one after another, it adds latency to page load and slows down page rendering performance. Moreover, the same WCF service proxy is downloaded from every page, because the generated javascript file is not cached on browser. Here is a solution that will ensure the generated Javascript proxies are cached on browser and when there is a hit on the service, it will respond with HTTP 304 if the Service.svc file has not changed. Here’s a Fiddler trace of a page that uses two WCF services. You can see there are two /js hits and they are sequential. Every visit to the same page, even with the same browser session results in making those two hits to /js. Second time when the same page is browsed: You can see everything else is cached, except the WCF javascript proxies. They are never cached because the WCF javascript proxy generator does not produce the necessary caching headers to cache the files on browser. Here’s an HttpModule for IIS and IIS Express which will intercept calls to WCF service proxy. It first checks if the service is changed since the cached version on the browser. If it has not changed then it will return HTTP 304 and not go through the service proxy generation process. Thus it saves some CPU on server. But if the request is for the first time and there’s no cached copy on browser, it will deliver the proxy and also emit the proper cache headers to cache the response on browser. http://www.codeproject.com/Articles/360437/Caching-WCF-javascript-proxy-on-browser Don’t forget to vote.

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• Table Variables: an empirical approach.

  - by Phil Factor

  It isn’t entirely a pleasant experience to publish an article only to have it described on Twitter as ‘Horrible’, and to have it criticized on the MVP forum. When this happened to me in the aftermath of publishing my article on Temporary tables recently, I was taken aback, because these critics were experts whose views I respect. What was my crime? It was, I think, to suggest that, despite the obvious quirks, it was best to use Table Variables as a first choice, and to use local Temporary Tables if you hit problems due to these quirks, or if you were doing complex joins using a large number of rows. What are these quirks? Well, table variables have advantages if they are used sensibly, but this requires some awareness by the developer about the potential hazards and how to avoid them. You can be hit by a badly-performing join involving a table variable. Table Variables are a compromise, and this compromise doesn’t always work out well. Explicit indexes aren’t allowed on Table Variables, so one cannot use covering indexes or non-unique indexes. The query optimizer has to make assumptions about the data rather than using column distribution statistics when a table variable is involved in a join, because there aren’t any column-based distribution statistics on a table variable. It assumes a reasonably even distribution of data, and is likely to have little idea of the number of rows in the table variables that are involved in queries. However complex the heuristics that are used might be in determining the best way of executing a SQL query, and they most certainly are, the Query Optimizer is likely to fail occasionally with table variables, under certain circumstances, and produce a Query Execution Plan that is frightful. The experienced developer or DBA will be on the lookout for this sort of problem. In this blog, I’ll be expanding on some of the tests I used when writing my article to illustrate the quirks, and include a subsequent example supplied by Kevin Boles. A simplified example. We’ll start out by illustrating a simple example that shows some of these characteristics. We’ll create two tables filled with random numbers and then see how many matches we get between the two tables. We’ll forget indexes altogether for this example, and use heaps. We’ll try the same Join with two table variables, two table variables with OPTION (RECOMPILE) in the JOIN clause, and with two temporary tables. It is all a bit jerky because of the granularity of the timing that isn’t actually happening at the millisecond level (I used DATETIME). However, you’ll see that the table variable is outperforming the local temporary table up to 10,000 rows. Actually, even without a use of the OPTION (RECOMPILE) hint, it is doing well. What happens when your table size increases? The table variable is, from around 30,000 rows, locked into a very bad execution plan unless you use OPTION (RECOMPILE) to provide the Query Analyser with a decent estimation of the size of the table. However, if it has the OPTION (RECOMPILE), then it is smokin’. Well, up to 120,000 rows, at least. It is performing better than a Temporary table, and in a good linear fashion. What about mixed table joins, where you are joining a temporary table to a table variable? You’d probably expect that the query analyzer would throw up its hands and produce a bad execution plan as if it were a table variable. After all, it knows nothing about the statistics in one of the tables so how could it do any better? Well, it behaves as if it were doing a recompile. And an explicit recompile adds no value at all. (we just go up to 45000 rows since we know the bigger picture now)   Now, if you were new to this, you might be tempted to start drawing conclusions. Beware! We’re dealing with a very complex beast: the Query Optimizer. It can come up with surprises What if we change the query very slightly to insert the results into a Table Variable? We change nothing else and just measure the execution time of the statement as before. Suddenly, the table variable isn’t looking so much better, even taking into account the time involved in doing the table insert. OK, if you haven’t used OPTION (RECOMPILE) then you’re toast. Otherwise, there isn’t much in it between the Table variable and the temporary table. The table variable is faster up to 8000 rows and then not much in it up to 100,000 rows. Past the 8000 row mark, we’ve lost the advantage of the table variable’s speed. Any general rule you may be formulating has just gone for a walk. What we can conclude from this experiment is that if you join two table variables, and can’t use constraints, you’re going to need that Option (RECOMPILE) hint. Count Dracula and the Horror Join. These tables of integers provide a rather unreal example, so let’s try a rather different example, and get stuck into some implicit indexing, by using constraints. What unusual words are contained in the book ‘Dracula’ by Bram Stoker? Here we get a table of all the common words in the English language (60,387 of them) and put them in a table. We put them in a Table Variable with the word as a primary key, a Table Variable Heap and a Table Variable with a primary key. We then take all the distinct words used in the book ‘Dracula’ (7,558 of them). We then create a table variable and insert into it all those uncommon words that are in ‘Dracula’. i.e. all the words in Dracula that aren’t matched in the list of common words. To do this we use a left outer join, where the right-hand value is null. The results show a huge variation, between the sublime and the gorblimey. If both tables contain a Primary Key on the columns we join on, and both are Table Variables, it took 33 Ms. If one table contains a Primary Key, and the other is a heap, and both are Table Variables, it took 46 Ms. If both Table Variables use a unique constraint, then the query takes 36 Ms. If neither table contains a Primary Key and both are Table Variables, it took 116383 Ms. Yes, nearly two minutes!! If both tables contain a Primary Key, one is a Table Variables and the other is a temporary table, it took 113 Ms. If one table contains a Primary Key, and both are Temporary Tables, it took 56 Ms.If both tables are temporary tables and both have primary keys, it took 46 Ms. Here we see table variables which are joined on their primary key again enjoying a  slight performance advantage over temporary tables. Where both tables are table variables and both are heaps, the query suddenly takes nearly two minutes! So what if you have two heaps and you use option Recompile? If you take the rogue query and add the hint, then suddenly, the query drops its time down to 76 Ms. If you add unique indexes, then you've done even better, down to half that time. Here are the text execution plans.So where have we got to? Without drilling down into the minutiae of the execution plans we can begin to create a hypothesis. If you are using table variables, and your tables are relatively small, they are faster than temporary tables, but as the number of rows increases you need to do one of two things: either you need to have a primary key on the column you are using to join on, or else you need to use option (RECOMPILE) If you try to execute a query that is a join, and both tables are table variable heaps, you are asking for trouble, well- slow queries, unless you give the table hint once the number of rows has risen past a point (30,000 in our first example, but this varies considerably according to context). Kevin’s Skew In describing the table-size, I used the term ‘relatively small’. Kevin Boles produced an interesting case where a single-row table variable produces a very poor execution plan when joined to a very, very skewed table. In the original, pasted into my article as a comment, a column consisted of 100000 rows in which the key column was one number (1) . To this was added eight rows with sequential numbers up to 9. When this was joined to a single-tow Table Variable with a key of 2 it produced a bad plan. This problem is unlikely to occur in real usage, and the Query Optimiser team probably never set up a test for it. Actually, the skew can be slightly less extreme than Kevin made it. The following test showed that once the table had 54 sequential rows in the table, then it adopted exactly the same execution plan as for the temporary table and then all was well. Undeniably, real data does occasionally cause problems to the performance of joins in Table Variables due to the extreme skew of the distribution. We've all experienced Perfectly Poisonous Table Variables in real live data. As in Kevin’s example, indexes merely make matters worse, and the OPTION (RECOMPILE) trick does nothing to help. In this case, there is no option but to use a temporary table. However, one has to note that once the slight de-skew had taken place, then the plans were identical across a huge range. Conclusions Where you need to hold intermediate results as part of a process, Table Variables offer a good alternative to temporary tables when used wisely. They can perform faster than a temporary table when the number of rows is not great. For some processing with huge tables, they can perform well when only a clustered index is required, and when the nature of the processing makes an index seek very effective. Table Variables are scoped to the batch or procedure and are unlikely to hang about in the TempDB when they are no longer required. They require no explicit cleanup. Where the number of rows in the table is moderate, you can even use them in joins as ‘Heaps’, unindexed. Beware, however, since, as the number of rows increase, joins on Table Variable heaps can easily become saddled by very poor execution plans, and this must be cured either by adding constraints (UNIQUE or PRIMARY KEY) or by adding the OPTION (RECOMPILE) hint if this is impossible. Occasionally, the way that the data is distributed prevents the efficient use of Table Variables, and this will require using a temporary table instead. Tables Variables require some awareness by the developer about the potential hazards and how to avoid them. If you are not prepared to do any performance monitoring of your code or fine-tuning, and just want to pummel out stuff that ‘just runs’ without considering namby-pamby stuff such as indexes, then stick to Temporary tables. If you are likely to slosh about large numbers of rows in temporary tables without considering the niceties of processing just what is required and no more, then temporary tables provide a safer and less fragile means-to-an-end for you.

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