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• Passing custom info to mongrel_rails start

  - by whaka

  One thing I really don't understand is how I can pass custom start-up options to a mongrel instance. I see that a common approach is the use environment variables, but in my environment this is not going to work because my rails application serves many different clients. Much code is shared between clients, but there are also many differences which I implement by subclassing controllers and views to overload or extend existing features or introduce new ones. To make this all work, I simply add the paths to client specific modules the module load path ($:). In order to start the application for a particular client, I could now use an environment variable like say, TARGET=AMAZONE. Unfortunately, on some systems I'm running multiple mongrel clusters, each cluster serving a different client. Some of these systems run under Windows and to start mongrel I installed mongrel_services. Clearly, this makes my environment variable unsuitable. Passing this extra bit of data to the application is proving to be a real challenge. For a start, mongrel_rails service_install will reject any [custom] command line parameters that aren't documented. I'm not too concerned as installing the services using the install program is trivial. However, even if I manage to install mongrel_services such that when run it passes the custom command line option --target to mongrel_rails start, I get an error because mongrel_rails doesn't recognize the switch. So here were the things I looked at: Pass an extra parameter: mongrel_rails start --target XYZ ... use a config file and add target:XYZ, then do: mongrel_rails start -C x:\myapp\myconfig.yml modify the file: Ruby\lib\ruby\gems\1.8\gems\mongrel-1.1.5-x86-mswin32-60\lib\mongrel\command.rb Perhaps I can use the --script option, but all docs that I found on it were for Unix 1 and 2 simply don't work. I played with 4 but never managed it to do anything. So I had no choice but to go with 3. While it is relatively simple, I hate changing ruby library code. Particularly disappointing is that 2 doesn't work. I mean what is so unreasonable about adding other [custom] options in the config file? Actually I think this is a fundamental piece that is missing in rails. Somehow, the application should be able to register and access command line arguments it expects. If anybody has a good idea how to do this more elegantly using the current infrastructure, I have a chocolate fish to give away!!!

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• Securing paths in PHP

  - by tjm

  I'm writing some PHP which takes some paths to different content directories, and uses these to include various parts of pages later. I'm trying to ensure that the paths are as they seem, and none of them break the rules of the application. I have PRIVATEDIR which must lie above DOCUMENT_ROOT (aka) PUBLICDIR. CONTENTDIR which must lie within PRIVATEDIR and not go back below PUBLICDIR and some other *DIR's which must remain within CONTENTDIR. Currently I set up some defaults, and then override the ones the user specifies and then sanity check them with the following. private function __construct($options) { error_reporting(0); if(is_array($options)) { $this->opts = array_merge($this->opts, $options); } if($this->opts['STATUS']==='debug') { error_reporting(E_ALL | E_NOTICE | E_STRICT); } $this->opts['PUBLICDIR'] = realpath($_SERVER['DOCUMENT_ROOT']) .DIRECTORY_SEPARATOR; $this->opts['PRIVATEDIR'] = realpath($this->opts['PUBLICDIR'] .$this->opts['PRIVATEDIR']) .DIRECTORY_SEPARATOR; $this->opts['CONTENTDIR'] = realpath($this->opts['PRIVATEDIR'] .$this->opts['CONTENTDIR']) .DIRECTORY_SEPARATOR; $this->opts['CACHEDIR'] = realpath($this->opts['PRIVATEDIR'] .$this->opts['CACHEDIR']) .DIRECTORY_SEPARATOR; $this->opts['ERRORDIR'] = realpath($this->opts['CONTENTDIR'] .$this->opts['ERRORDIR']) .DIRECTORY_SEPARATOR; $this->opts['TEMPLATEDIR' = realpath($this->opts['CONTENTDIR'] .$this->opts['TEMPLATEDIR']) .DIRECTORY_SEPARATOR; // then here I have to check that PRIVATEDIR is above PUBLICDIR // and that all the rest remain within private dir and don't drop // down into (or below) PUBLICDIR again. And die with an error if // they don't conform. } The thing is this seems like a lot of work to do, especially as it must be run, every time a page is accessed, before I can do anything else, e.g check for a cached version of the page I'm serving. Part of me is thinking, since all of these paths are predefined by the maintainer of the site, they SHOULD be aware of what paths they are allowing access to and ensuring they are secure. But, I think I'm thinking that because currently I am said maintainer, and I KNOW my paths conform to the rules. That said, I do want to secure this thing from any accidental errors by future maintainers (and I bet, now I've said above "I KNOW...", probably from myself somewhere down the line). This just feels like a suboptimal solution. I wonder how fast this would really be and what you would suggest to improve it or as an alternative? Thanks.

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• IIS logs show sc-win32-status=64 but only through some networks

  - by wweicker

  I have an ASP.NET application running on a client server (W2k3, IIS6, .NET 2.0). FWIW, this is a Test instance, it hasn't been moved into Production yet. So it is not running under SSL, load balancing, etc. When I access one of the pages on their server from our office, the page gets hit once. Inspecting the IIS logs (c:WINDOWS\system32\LogFiles\W3SVC1) show a GET for that page, then I push a button on the page and the log file shows a POST. This seems to be working fine so far. Now when I remote into the client's network and access the page from one of their local machines, the log file shows a GET, then I push the button on the page and the log shows two POSTs at the same second. The first one shows status (sc-status, sc-substatus, sc-win32-status) 200 0 64, the second shows 200 0 0. In the log file, both POSTs are identical. Basically the log looks like this (except I masked some of the data): #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status 2009-08-11 20:19:32 x.x.x.x GET /File.aspx - 80 - y.y.y.y Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.0;+WOW64;+Trident/4.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.21022;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618;+MDDR;+OfficeLiveConnector.1.4;+OfficeLivePatch.0.0) 200 0 0 2009-08-11 20:19:45 x.x.x.x POST /File.aspx - 80 - y.y.y.y Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.0;+WOW64;+Trident/4.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.21022;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618;+MDDR;+OfficeLiveConnector.1.4;+OfficeLivePatch.0.0) 200 0 64 2009-08-11 20:19:45 x.x.x.x POST /File.aspx - 80 - y.y.y.y Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.0;+WOW64;+Trident/4.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.21022;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618;+MDDR;+OfficeLiveConnector.1.4;+OfficeLivePatch.0.0) 200 0 0 The problem is, the page is getting hit twice. The database performs an operation for the first request, then the second request detects that a duplicate operation is being performed and throws an error message. The users think their operation failed, but it actually succeeded. The error description of sc-win32-status 64 is: "The specified network name is no longer available." This leads me to believe, given that both POST requests show an HTTP status of 200, that the server is successful in serving the request, but the client is never notified and resubmits the request. How can I troubleshoot this? Any ideas what could be causing this behavior on their internal network only? I should mention, this is happening at two separate client sites, but does not happen at six of our other client sites, or in our office, or connecting to any of our eight clients over the web. What could be making this reproducible 100% of the time on their local network but 0% of the time anywhere else? Update: I found a very small number of the duplicated POST requests had sc-win32-status of 995 instead of 64 as originally reported. The error description of sc-win32-status=995 is: "The I/O operation has been aborted because of either a thread exit or an application request." This doesn't make any sense (considering I have full access to the code). I still don't understand how or why this issue is occurring, but the new error code leads me to believe it may not be a network issue after all and I am now investigating the possibility of a random code bug.

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• Apache 2.2 and FastCGI stops responding, warnings, crashes

  - by Brett

  I've seen this question posted a few times using a Google search, with no real answers. I have a multi-threaded FastCGI application running with Apache 2.2 on FreeBSD 7.2. There are a few issues with it, and I am unable to really figure out the source of the problem even after poking through a bunch of the mod_fastcgi source code. My FastCGI application gets anywhere from 2 to 15 or so hits per second, and mostly services a back-end API (the majority of web server usage is for this, and not actually serving content). Everything seems to work ok under normal conditions, but recently this problem has been becoming worse. It starts out with the FastCGI process manager apparently trying to close unneeded processes, sending them a SIGTERM signal. I catch the signal, clean up some stuff, and exit (by calling exit()) with status code 0. This process seems to result in three log messages in my httpd error log: [Tue Jun 01 14:03:31 2010] [warn] FastCGI: (dynamic) server "/home/program/wwwroot/domains/www.mydomain.com/cgi-bin/program.cgi" (pid 98182) termination signaled [Tue Jun 01 14:03:31 2010] [warn] FastCGI: (dynamic) server "/home/program/wwwroot/domains/www.mydomain.com/cgi-bin/program.cgi" (pid 98182) terminated by calling exit with status '0' [Tue Jun 01 14:03:31 2010] [warn] FastCGI: (dynamic) server "/home/program/wwwroot/domains/www.mydomain.com/cgi-bin/program.cgi" restarted (pid 98294) I am not sure why it says it is restarting the process, but in any case no core dump is ever generated so I do believe it is the FastCGI process manager doing it's thing. This makes sense because it begins to happen after the initial load increase from restarting Apache. Since it's down for a few seconds, it gets hit with a couple of hundred requests over the first few seconds it's running again (sometimes even hitting the upper limit of MAXCLIENTS in Apache), and this seems to be the process manager doing the work of spawning more processes to handle the increased load. So this all seems fine, but here is where things get weird. There are really two problems that I see. First, my multithreaded FastCGI process spawns 25 worker threads, and all seem to be used according to my internal log files (multiple processes are clearly using multiple threads to do work). However it seems that 3 or 4 FastCGI processes is not enough to handle the 5 to 15 hit per second load, even though the requests take about .02s or so to process internally. In order to be at all responsive, it seems I need 50 or more FastCGI processes, leading me to believe that FastCGI does not realize that my program is multithreaded. I've read the documentation at http://www.fastcgi.com/mod_fastcgi/docs/mod_fastcgi.html and do not see any option pertaining to multithreaded-ness, and my internal code is more or less set up just like the examples provided by the FastCGI library. The second problem I am having is that once process termination has happened a bunch of times as above (and seemingly at random), I begin getting a lot of these messages in my error log: [Tue Jun 01 14:06:22 2010] [warn] (32)Broken pipe: FastCGI: write() to PM failed (ignore if a restart or shutdown is pending) The messages occur for about half the hits I get to the server, and it completely kills the responsiveness of my application - it seems FastCGI will look for a working "pipe" until it finds one, and fail to realize that whatever application it is trying to contact is dead. It does still work though, it's just incredibly unresponsive - sometimes taking up to 40 or so seconds to process a request. I recompiled mod_fastcgi with some extra debugging around the point of the error message, and it appears that the error happens when it tries to write() to the application. The call to write() fails with a -1 return code, and sets errno to EPIPE. I am noticing that the issue happens mostly when either a crash occurs in one of the FastCGI processes, or a bunch of them are seemingly terminated by the process manager. I haven't had any core dumps though, except for one, where the backtrace outputted by gdb is just a single call to free() at address 0x0000000000000000 with nothing else in the stack trace, so I don't really know what to make of that. I'm thinking it happens sometime after the SIGTERM signal is caught, maybe some global variable not being cleaned up properly or something.

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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• SSH new connection begins to hang (not reject or terminate) after a day or so on Ubuntu 13.04 server

  - by kross

  Recently we upgraded the server from 12.04 LTS server to 13.04. All was well, including after a reboot. With all packages updated we began to see a strange issue, ssh works for a day or so (unclear on timing) then a later request for SSH hangs (cannot ctrl+c, nothing). It is up and serving webserver traffic etc. Port 22 is open (ips etc altered slightly for posting): nmap -T4 -A x.acme.com Starting Nmap 6.40 ( http://nmap.org ) at 2013-09-12 16:01 CDT Nmap scan report for x.acme.com (69.137.56.18) Host is up (0.026s latency). rDNS record for 69.137.56.18: c-69-137-56-18.hsd1.tn.provider.net Not shown: 998 filtered ports PORT STATE SERVICE VERSION 22/tcp open ssh OpenSSH 6.1p1 Debian 4 (protocol 2.0) | ssh-hostkey: 1024 54:d3:e3:38:44:f4:20:a4:e7:42:49:d0:a7:f1:3e:21 (DSA) | 2048 dc:21:77:3b:f4:4e:74:d0:87:33:14:40:04:68:33:a6 (RSA) |_256 45:69:10:79:5a:9f:0b:f0:66:15:39:87:b9:a1:37:f7 (ECDSA) 80/tcp open http Jetty 7.6.2.v20120308 | http-title: Log in as a Bamboo user - Atlassian Bamboo |_Requested resource was http://x.acme.com/userlogin!default.action;jsessionid=19v135zn8cl1tgso28fse4d50?os_destination=%2Fstart.action Service Info: OS: Linux; CPE: cpe:/o:linux:linux_kernel Service detection performed. Please report any incorrect results at http://nmap.org/submit/ . Nmap done: 1 IP address (1 host up) scanned in 12.89 seconds Here is the ssh -vvv: ssh -vvv x.acme.com OpenSSH_5.9p1, OpenSSL 0.9.8x 10 May 2012 debug1: Reading configuration data /Users/tfergeson/.ssh/config debug1: Reading configuration data /etc/ssh_config debug1: /etc/ssh_config line 20: Applying options for * debug2: ssh_connect: needpriv 0 debug1: Connecting to x.acme.com [69.137.56.18] port 22. debug1: Connection established. debug3: Incorrect RSA1 identifier debug3: Could not load "/Users/tfergeson/.ssh/id_rsa" as a RSA1 public key debug1: identity file /Users/tfergeson/.ssh/id_rsa type 1 debug1: identity file /Users/tfergeson/.ssh/id_rsa-cert type -1 debug1: identity file /Users/tfergeson/.ssh/id_dsa type -1 debug1: identity file /Users/tfergeson/.ssh/id_dsa-cert type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_6.1p1 Debian-4 debug1: match: OpenSSH_6.1p1 Debian-4 pat OpenSSH* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.9 debug2: fd 3 setting O_NONBLOCK debug3: load_hostkeys: loading entries for host "x.acme.com" from file "/Users/tfergeson/.ssh/known_hosts" debug3: load_hostkeys: found key type RSA in file /Users/tfergeson/.ssh/known_hosts:10 debug3: load_hostkeys: loaded 1 keys debug3: order_hostkeyalgs: prefer hostkeyalgs: [email protected],[email protected],ssh-rsa debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1 debug2: kex_parse_kexinit: [email protected],[email protected],ssh-rsa,[email protected],[email protected],ssh-dss debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected] debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected] debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: none,[email protected],zlib debug2: kex_parse_kexinit: none,[email protected],zlib debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: first_kex_follows 0 debug2: kex_parse_kexinit: reserved 0 debug2: kex_parse_kexinit: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1 debug2: kex_parse_kexinit: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256 debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected] debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected] debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96 debug2: kex_parse_kexinit: none,[email protected] debug2: kex_parse_kexinit: none,[email protected] debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: first_kex_follows 0 debug2: kex_parse_kexinit: reserved 0 debug2: mac_setup: found hmac-md5 debug1: kex: server->client aes128-ctr hmac-md5 none debug2: mac_setup: found hmac-md5 debug1: kex: client->server aes128-ctr hmac-md5 none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug2: dh_gen_key: priv key bits set: 130/256 debug2: bits set: 503/1024 debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Server host key: RSA dc:21:77:3b:f4:4e:74:d0:87:33:14:40:04:68:33:a6 debug3: load_hostkeys: loading entries for host "x.acme.com" from file "/Users/tfergeson/.ssh/known_hosts" debug3: load_hostkeys: found key type RSA in file /Users/tfergeson/.ssh/known_hosts:10 debug3: load_hostkeys: loaded 1 keys debug3: load_hostkeys: loading entries for host "69.137.56.18" from file "/Users/tfergeson/.ssh/known_hosts" debug3: load_hostkeys: found key type RSA in file /Users/tfergeson/.ssh/known_hosts:6 debug3: load_hostkeys: loaded 1 keys debug1: Host 'x.acme.com' is known and matches the RSA host key. debug1: Found key in /Users/tfergeson/.ssh/known_hosts:10 debug2: bits set: 493/1024 debug1: ssh_rsa_verify: signature correct debug2: kex_derive_keys debug2: set_newkeys: mode 1 debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug2: set_newkeys: mode 0 debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug2: service_accept: ssh-userauth debug1: SSH2_MSG_SERVICE_ACCEPT received debug2: key: /Users/tfergeson/.ssh/id_rsa (0x7ff189c1d7d0) debug2: key: /Users/tfergeson/.ssh/id_dsa (0x0) debug1: Authentications that can continue: publickey debug3: start over, passed a different list publickey debug3: preferred publickey,keyboard-interactive,password debug3: authmethod_lookup publickey debug3: remaining preferred: keyboard-interactive,password debug3: authmethod_is_enabled publickey debug1: Next authentication method: publickey debug1: Offering RSA public key: /Users/tfergeson/.ssh/id_rsa debug3: send_pubkey_test debug2: we sent a publickey packet, wait for reply debug1: Server accepts key: pkalg ssh-rsa blen 277 debug2: input_userauth_pk_ok: fp 3c:e5:29:6c:9d:27:d1:7d:e8:09:a2:e8:8e:6e:af:6f debug3: sign_and_send_pubkey: RSA 3c:e5:29:6c:9d:27:d1:7d:e8:09:a2:e8:8e:6e:af:6f debug1: read PEM private key done: type RSA debug1: Authentication succeeded (publickey). Authenticated to x.acme.com ([69.137.56.18]:22). debug1: channel 0: new [client-session] debug3: ssh_session2_open: channel_new: 0 debug2: channel 0: send open debug1: Requesting [email protected] debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug2: fd 3 setting TCP_NODELAY debug2: channel 0: request pty-req confirm 1 debug1: Sending environment. debug3: Ignored env ATLAS_OPTS debug3: Ignored env rvm_bin_path debug3: Ignored env TERM_PROGRAM debug3: Ignored env GEM_HOME debug3: Ignored env SHELL debug3: Ignored env TERM debug3: Ignored env CLICOLOR debug3: Ignored env IRBRC debug3: Ignored env TMPDIR debug3: Ignored env Apple_PubSub_Socket_Render debug3: Ignored env TERM_PROGRAM_VERSION debug3: Ignored env MY_RUBY_HOME debug3: Ignored env TERM_SESSION_ID debug3: Ignored env USER debug3: Ignored env COMMAND_MODE debug3: Ignored env rvm_path debug3: Ignored env COM_GOOGLE_CHROME_FRAMEWORK_SERVICE_PROCESS/USERS/tfergeson/LIBRARY/APPLICATION_SUPPORT/GOOGLE/CHROME_SOCKET debug3: Ignored env JPDA_ADDRESS debug3: Ignored env APDK_HOME debug3: Ignored env SSH_AUTH_SOCK debug3: Ignored env Apple_Ubiquity_Message debug3: Ignored env __CF_USER_TEXT_ENCODING debug3: Ignored env rvm_sticky_flag debug3: Ignored env MAVEN_OPTS debug3: Ignored env LSCOLORS debug3: Ignored env rvm_prefix debug3: Ignored env PATH debug3: Ignored env PWD debug3: Ignored env JAVA_HOME debug1: Sending env LANG = en_US.UTF-8 debug2: channel 0: request env confirm 0 debug3: Ignored env JPDA_TRANSPORT debug3: Ignored env rvm_version debug3: Ignored env M2_HOME debug3: Ignored env HOME debug3: Ignored env SHLVL debug3: Ignored env rvm_ruby_string debug3: Ignored env LOGNAME debug3: Ignored env M2_REPO debug3: Ignored env GEM_PATH debug3: Ignored env AWS_RDS_HOME debug3: Ignored env rvm_delete_flag debug3: Ignored env EC2_PRIVATE_KEY debug3: Ignored env RUBY_VERSION debug3: Ignored env SECURITYSESSIONID debug3: Ignored env EC2_CERT debug3: Ignored env _ debug2: channel 0: request shell confirm 1 debug2: callback done debug2: channel 0: open confirm rwindow 0 rmax 32768 I can hard reboot (only mac monitors at that location) and it will again be accessible. This now happens every single time. It is imperative that I get it sorted. The strange thing is that it behaves initially then starts to hang after several hours. I perused logs previously and nothing stood out. From the auth.log, I can see that it has allowed me in, but still I get nothing back on the client side: Sep 20 12:47:50 cbear sshd[25376]: Accepted publickey for tfergeson from 10.1.10.14 port 54631 ssh2 Sep 20 12:47:50 cbear sshd[25376]: pam_unix(sshd:session): session opened for user tfergeson by (uid=0) UPDATES: Still occurring even after setting UseDNS no and commenting out #session optional pam_mail.so standard noenv This does not appear to be a network/dns related issue, as all services running on the machine are as responsive and accessible as ever, with the exception of sshd. Any thoughts on where to start?

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• IIS7 web farm - local or shared content?

  - by rbeier

  We're setting up an IIS7 web farm with two servers. Should each server have its own local copy of the content, or should they pull content directly from a UNC share? What are the pros and cons of each approach? We currently have a single live server WEB1, with content stored locally on a separate partition. A job periodically syncs WEB1 to a standby server WEB2, using robocopy for content and msdeploy for config. If WEB1 goes down, Nagios notifies us, and we manually run a script to move the IP addresses to WEB2's network interface. Both servers are actually VMs running on separate VMWare ESX 4 hosts. The servers are domain-joined. We have around 50-60 live sites on WEB1 - mostly ASP.NET, with a few that are just static HTML. Most are low-traffic "microsites". A few have moderate traffic, but none are massive. We'd like to change this so both WEB1 and WEB2 are actively serving content. This is mainly for reliability - if WEB1 goes down, we don't want to have to manually intervene to fail things over. Spreading the load is also nice, but the load is not high enough right now for us to need this. We're planning to configure our firewall to balance traffic across the two servers. It will detect when a server goes down and will send all the traffic to the remaining live server. We're planning to use sticky sessions for now... eventually we may move to SQL Server session state and stateless load balancing. But we need a way for the servers to share content. We were originally planning to move all the content to a UNC share. Our storage provider says they can set up a highly available SMB share for us. So if we go the UNC route, the storage shouldn't be a single point of failure. But we're wondering about the downsides to this approach: We'll need to change the physical paths for each site and virtual directory. There are also some projects that have absolute paths in their web.config files - we'll have to update those as well. We'll need to create a domain user for the web servers to access the share, and grant that user appropriate permissions. I haven't looked into this yet - I'm not sure if the application pool identity needs to be changed to this user, or if there's another way to tell IIS to use this account when connecting to the share. Sites will no longer be able to access their content if there's ever an Active Directory problem. In general, it just seems a lot more complicated, with more moving parts that could break. Our storage provider would create a volume for us on their redundant SAN. If I understand correctly, this SAN volume would be mounted on a VM running in their redundant VMWare environment; this VM would then expose the SMB share to our web servers. On the other hand, a benefit of the shared content approach is that we'd only need to deploy code to one place, and there would never be a temporary inconsistency between multiple copies of the content. This thread is pretty interesting, though some of these people are working at a much larger scale. I've just been discussing content so far, but we also need to think about configuration. I don't know if we can just use DFS replication for the applicationHost.config and other files, or if it's best to use the shared configuration feature with the config on a UNC share. What do you think? Thanks for your help, Richard

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• Running two wsgi applications on the same server gdal org exception with apache2/modwsgi

  - by monkut

  I'm trying to run two wsgi applications, one django and the other tilestache using the same server. The tilestache server accesses the db via django to query the db. In the process of serving tiles it performs a transform on the incoming bbox, and in this process hit's the following error. The transform works without error for the specific bbox polygon when run manually from the python shell: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 325, in __call__ mimetype, content = requestHandler(self.config, environ['PATH_INFO'], environ['QUERY_STRING']) File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 231, in requestHandler mimetype, content = getTile(layer, coord, extension) File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 84, in getTile tile = layer.render(coord, format) File "/usr/lib/python2.7/dist-packages/TileStache/Core.py", line 295, in render tile = provider.renderArea(width, height, srs, xmin, ymin, xmax, ymax, coord.zoom) File "/var/www/tileserver/providers.py", line 59, in renderArea bbox.transform(METERS_SRID) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/geos/geometry.py", line 520, in transform g = gdal.OGRGeometry(self.wkb, srid) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geometries.py", line 131, in __init__ self.__class__ = GEO_CLASSES[self.geom_type.num] File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geometries.py", line 245, in geom_type return OGRGeomType(capi.get_geom_type(self.ptr)) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geomtype.py", line 43, in __init__ raise OGRException('Invalid OGR Integer Type: %d' % type_input) OGRException: Invalid OGR Integer Type: 1987180391 I think I've hit the non thread safe issue with GDAL, metioned on the django site. Is there a way I could configure this so that it would work? Apache Version: Apache/2.2.22 (Ubuntu) mod_wsgi/3.3 Python/2.7.3 configured Apache apache2/sites-available/default: <VirtualHost *:80> ServerAdmin ironman@localhost DocumentRoot /var/www/bin LogLevel warn WSGIDaemonProcess lbs processes=2 maximum-requests=500 threads=1 WSGIProcessGroup lbs WSGIScriptAlias / /var/www/bin/apache/django.wsgi Alias /static /var/www/lbs/static/ </VirtualHost> <VirtualHost *:8080> ServerAdmin ironman@localhost DocumentRoot /var/www/bin LogLevel warn WSGIDaemonProcess tilestache processes=1 maximum-requests=500 threads=1 WSGIProcessGroup tilestache WSGIScriptAlias / /var/www/bin/tileserver/tilestache.wsgi </VirtualHost> Django Version: 1.4 httpd.conf: Listen 8080 NameVirtualHost *:8080 UPDATE I've added the a test.wsgi script to determine if the GLOBAL interpreter setting is correct, as mentioned by graham and described here: http://code.google.com/p/modwsgi/wiki/CheckingYourInstallation#Sub_Interpreter_Being_Used It seems to show the expected result: [Tue Aug 14 10:32:01 2012] [notice] Apache/2.2.22 (Ubuntu) mod_wsgi/3.3 Python/2.7.3 configured -- resuming normal operations [Tue Aug 14 10:32:01 2012] [info] mod_wsgi (pid=29891): Attach interpreter ''. I've worked around the issue for now by changing the srs used in the db so that the transform is unnecessary in tilestache app. I don't understand why the transform() method, when called in the django app works, but then in the tilestache app fails. tilestache.wsgi #!/usr/bin/python import os import time import sys import TileStache current_dir = os.path.abspath(os.path.dirname(__file__)) project_dir = os.path.realpath(os.path.join(current_dir, "..", "..")) sys.path.append(project_dir) sys.path.append(current_dir) os.environ['DJANGO_SETTINGS_MODULE'] = 'bin.settings' sys.stdout = sys.stderr # wait for the apache django lbs server to start up, # --> in order to retrieve the tilestache cfg time.sleep(2) tilestache_config_url = "http://127.0.0.1/tilestache/config/" application = TileStache.WSGITileServer(tilestache_config_url) UPDATE 2 So it turned out I did need to use a projection other than the google (900913) one in the db. So my previous workaround failed. While I'd like to fix this issue, I decided to work around the issue this type by making a django view that performs the transform needed. So now tilestache requests the data through the django app and not internally.

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• SQL SERVER – Guest Post – Architecting Data Warehouse – Niraj Bhatt

  - by pinaldave

  Niraj Bhatt works as an Enterprise Architect for a Fortune 500 company and has an innate passion for building / studying software systems. He is a top rated speaker at various technical forums including Tech·Ed, MCT Summit, Developer Summit, and Virtual Tech Days, among others. Having run a successful startup for four years Niraj enjoys working on – IT innovations that can impact an enterprise bottom line, streamlining IT budgets through IT consolidation, architecture and integration of systems, performance tuning, and review of enterprise applications. He has received Microsoft MVP award for ASP.NET, Connected Systems and most recently on Windows Azure. When he is away from his laptop, you will find him taking deep dives in automobiles, pottery, rafting, photography, cooking and financial statements though not necessarily in that order. He is also a manager/speaker at BDOTNET, Asia’s largest .NET user group. Here is the guest post by Niraj Bhatt. As data in your applications grows it’s the database that usually becomes a bottleneck. It’s hard to scale a relational DB and the preferred approach for large scale applications is to create separate databases for writes and reads. These databases are referred as transactional database and reporting database. Though there are tools / techniques which can allow you to create snapshot of your transactional database for reporting purpose, sometimes they don’t quite fit the reporting requirements of an enterprise. These requirements typically are data analytics, effective schema (for an Information worker to self-service herself), historical data, better performance (flat data, no joins) etc. This is where a need for data warehouse or an OLAP system arises. A Key point to remember is a data warehouse is mostly a relational database. It’s built on top of same concepts like Tables, Rows, Columns, Primary keys, Foreign Keys, etc. Before we talk about how data warehouses are typically structured let’s understand key components that can create a data flow between OLTP systems and OLAP systems. There are 3 major areas to it: a) OLTP system should be capable of tracking its changes as all these changes should go back to data warehouse for historical recording. For e.g. if an OLTP transaction moves a customer from silver to gold category, OLTP system needs to ensure that this change is tracked and send to data warehouse for reporting purpose. A report in context could be how many customers divided by geographies moved from sliver to gold category. In data warehouse terminology this process is called Change Data Capture. There are quite a few systems that leverage database triggers to move these changes to corresponding tracking tables. There are also out of box features provided by some databases e.g. SQL Server 2008 offers Change Data Capture and Change Tracking for addressing such requirements. b) After we make the OLTP system capable of tracking its changes we need to provision a batch process that can run periodically and takes these changes from OLTP system and dump them into data warehouse. There are many tools out there that can help you fill this gap – SQL Server Integration Services happens to be one of them. c) So we have an OLTP system that knows how to track its changes, we have jobs that run periodically to move these changes to warehouse. The question though remains is how warehouse will record these changes? This structural change in data warehouse arena is often covered under something called Slowly Changing Dimension (SCD). While we will talk about dimensions in a while, SCD can be applied to pure relational tables too. SCD enables a database structure to capture historical data. This would create multiple records for a given entity in relational database and data warehouses prefer having their own primary key, often known as surrogate key. As I mentioned a data warehouse is just a relational database but industry often attributes a specific schema style to data warehouses. These styles are Star Schema or Snowflake Schema. The motivation behind these styles is to create a flat database structure (as opposed to normalized one), which is easy to understand / use, easy to query and easy to slice / dice. Star schema is a database structure made up of dimensions and facts. Facts are generally the numbers (sales, quantity, etc.) that you want to slice and dice. Fact tables have these numbers and have references (foreign keys) to set of tables that provide context around those facts. E.g. if you have recorded 10,000 USD as sales that number would go in a sales fact table and could have foreign keys attached to it that refers to the sales agent responsible for sale and to time table which contains the dates between which that sale was made. These agent and time tables are called dimensions which provide context to the numbers stored in fact tables. This schema structure of fact being at center surrounded by dimensions is called Star schema. A similar structure with difference of dimension tables being normalized is called a Snowflake schema. This relational structure of facts and dimensions serves as an input for another analysis structure called Cube. Though physically Cube is a special structure supported by commercial databases like SQL Server Analysis Services, logically it’s a multidimensional structure where dimensions define the sides of cube and facts define the content. Facts are often called as Measures inside a cube. Dimensions often tend to form a hierarchy. E.g. Product may be broken into categories and categories in turn to individual items. Category and Items are often referred as Levels and their constituents as Members with their overall structure called as Hierarchy. Measures are rolled up as per dimensional hierarchy. These rolled up measures are called Aggregates. Now this may seem like an overwhelming vocabulary to deal with but don’t worry it will sink in as you start working with Cubes and others. Let’s see few other terms that we would run into while talking about data warehouses. ODS or an Operational Data Store is a frequently misused term. There would be few users in your organization that want to report on most current data and can’t afford to miss a single transaction for their report. Then there is another set of users that typically don’t care how current the data is. Mostly senior level executives who are interesting in trending, mining, forecasting, strategizing, etc. don’t care for that one specific transaction. This is where an ODS can come in handy. ODS can use the same star schema and the OLAP cubes we saw earlier. The only difference is that the data inside an ODS would be short lived, i.e. for few months and ODS would sync with OLTP system every few minutes. Data warehouse can periodically sync with ODS either daily or weekly depending on business drivers. Data marts are another frequently talked about topic in data warehousing. They are subject-specific data warehouse. Data warehouses that try to span over an enterprise are normally too big to scope, build, manage, track, etc. Hence they are often scaled down to something called Data mart that supports a specific segment of business like sales, marketing, or support. Data marts too, are often designed using star schema model discussed earlier. Industry is divided when it comes to use of data marts. Some experts prefer having data marts along with a central data warehouse. Data warehouse here acts as information staging and distribution hub with spokes being data marts connected via data feeds serving summarized data. Others eliminate the need for a centralized data warehouse citing that most users want to report on detailed data. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Business Intelligence, Data Warehousing, Database, Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Redmine with Apache 2 + Passenger nightmare --- site is up and available, but Redmine doesn't execute

  - by CptSupermrkt

  I was determined to figure this out myself, but I've been at it for a total of more than 10 hours, and I just can't figure this out. First, let me detail my environment (which I cannot change): Server version: Apache/2.2.15 (Unix) Ruby version: ruby 1.9.3p448 Rails version: Rails 4.0.1 Passenger version: Phusion Passenger version 4.0.5 Redmine version: 2.3.3 I have followed the Redmine instructions all the way through the test webserver to check that installation was successful with this command: ruby script/rails server webrick -e production The roadblock which I cannot overcome is getting Apache and Passenger to interpret and properly serve Redmine. I have searched pretty much every possible link within the first 10 pages or so of Google results. Everywhere I go I come across conflicting/contradicting/outdated information. We have a "weird" setup with Apache (which I inherited and cannot change). Redmine needs to be served through SSL, but Apache already has another website it's serving through SSL called Twiki. By "weird", what I mean is that our file structure is entirely different from all the tutorials out there on this version of Apache which have directories like "available-sites" and such. Here are the abbreviated versions of some of our config files: /etc/httpd/conf/httpd.conf (the global configuration file --- note that NO VirtualHost is defined here): ServerRoot "/etc/httpd" ... LoadModule passenger_module /usr/local/pkg/ruby/1.9.3-p448/lib/ruby/gems/1.9.1/gems/passenger-4.0.5/libout/apache2/mod_passenger.so PassengerRoot /usr/local/pkg/ruby/1.9.3-p448/lib/ruby/gems/1.9.1/gems/passenger-4.0.5 PassengerDefaultRuby /usr/local/pkg/ruby/1.9.3-p448/bin/ruby Include conf.d/*.conf ... User apache Group apache ... DocumentRoot "/var/www/html" So just to clarify, the above httpd.conf file does NOT have a VirtualHost section. /etc/httpd/conf.d/ssl.conf (defines the VirtualHost for ssl): Listen 443 <VirtualHost _default_:443> SSLEngine on ... SSLCertificateFile /etc/pki/tls/certs/localhost.crt </VirtualHost> /etc/httpd/conf.d/twiki.conf (this works just fine --- note this does NOT define a VirtualHost): ScriptAlias /twiki/bin/ "/var/www/twiki/bin/" Alias /twiki/ "/var/www/twiki/" <Directory "/var/www/twiki/bin"> AllowOverride None Order Deny,Allow Deny from all AuthType Basic AuthName "our team" AuthBasicProvider ldap ...a lot of ldap and authorization stuff Options ExecCGI FollowSymLinks SetHandler cgi-script </Directory> /etc/httpd/conf.d/redmine.conf: Alias /redmine/ "/var/www/redmine/public/" <Directory "/var/www/redmine/public"> Options Indexes ExecCGI FollowSymLinks Order allow,deny Allow from all AllowOverride all </Directory> The amazing thing is that this doesn't completely NOT work: I can successfully open up https://someserver/redmine/ with SSL and the https://someserver/twiki/ site remains unaffected. This tells me that it IS possible to have two separate sites up with one SSL configuration, so I don't think that's the problem. The problem is is that it opens up to the file index. I can navigate around my Redmine file structure, but no code ever gets executed. For example, there is a file included with Redmine called dispatch.fcgi in the public folder. https://someserver/redmine/dispatch.fcgi opens, but just as plain text code in the browser. As I understand it, in the case of using Passenger, CGI and FastCGI stuff is irrelevant/unused.

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Exchange Server 2007 Setup

  - by AlamedaDad

  Hi, I'm working on a upgrade to Exchange 2007 and I wanted to get some advise on hardware choices. We currently have an Exchange 2003 STD server with 400 users split between 6 AD Sites, that is housed on a single server. We need to move to a redundant, fault tolerant system to support our users. I'm planning on installing 2 Dell 1950 servers with W2k8-std to act as CAS and Hub servers, with NLB to allow abstraction of the actual server name to the users. There won't be an edge system since we have a Barracuda box already that will handle in/out spam/virus filtering. Backend I'm planning on 2 mailbox servers which will be Dell 2950s with 16GB RAM, 2 either dual-core or quad-core CPUs and 6 300GB SAS drives in some RAID config. These systems will be clustered using W2k8 Ent clustering and running CCR in Exchange. My questions are as follows: Is 16GB enough RAM for serving that many mailboxes along with the windows clustering and ccr? I'm trying to figure out disk layouts and I'm unsure of whether to use all local disk or some local and some SAN, via an OpenFiler iSCSI server. The SAN would be a Dell 2850 with 6 - 300GB SCSI drives and a PERC controller to slice as I want, with 8GB RAM. Option 1: 2 drives, RAID 1 - OS 2 drives, RAID 1 - Logs 2 drives, RAID 1 - Mail stores Option 2: 2 drives, RAID 1 - OS and logs 4 drives, RAID 5 - Mail Stores and scratch space for eseutil. Option 3: 2 drives, RAID 1 - OS 2 drives, RAID 1 - Logs 2 drives, RAID 0 - scratch space ~300GB iSCSI volume for mail stores Option 4: 2 drives, RAID 1 - OS 4 drives, RAID 5 - scratch space ~300GB iSCSI volume for mail stores ~300GB iSCSI volume for logs I have 2 sockets for CPUs and need to chose between dual and quad cores. The dual core have faster clocks but less cache and I'm thinking older architecture. Am I better off with more cores and cache while sacraficing clock speed? I am planning on adding the new E2K7 cluster to the E2K3 server and then move each mailbox over, all at once, then remove the old server. This seems more complicated than simply getting rid of the 2003 server and then adding the 2007 cluster and restoring the mailboxes using PowerControls or exmerge. The migration option lets me do this on my time, where a cutover means it all needs to work at once. If I go with the cutover method, how can I prebuild the servers and add them to the domain right after removing the 2003 server, or can't I? I think the answer is no and the migration is my only real option if I want to prebuild. I need to also migrate about 30GB of Public Folders. Is there anything special about this, other than specifying in the E2K7 install that I want older Outlook clients and PF's setup? I guess I could even keep the E2K3 server to host just the PFs? Lastly, if I have a mix of Outlook 200, 2003 and 2007 what do I need to do to make sure they all have access to the GAL and OAB? At time of cutover, we'll be at like 90% 2007, but we will have some older stuff around. My plan is to use Outlook Anywhere on laptops that are used outside the physical network. Are there any gotchas involved in that? I'm even thinking about using is for all Outlook clients, does anyone do that? The reason I'm considering it is that our WAN is really VPN tunnels over internet connections, so not a fully messhed, stable WAN. Thank you all very much for the assistance in advance and I look forward to discussion of these points! Regards...Michael

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• Using Node.js as an accelerator for WCF REST services

  - by Elton Stoneman

  Node.js is a server-side JavaScript platform "for easily building fast, scalable network applications". It's built on Google's V8 JavaScript engine and uses an (almost) entirely async event-driven processing model, running in a single thread. If you're new to Node and your reaction is "why would I want to run JavaScript on the server side?", this is the headline answer: in 150 lines of JavaScript you can build a Node.js app which works as an accelerator for WCF REST services*. It can double your messages-per-second throughput, halve your CPU workload and use one-fifth of the memory footprint, compared to the WCF services direct.   Well, it can if: 1) your WCF services are first-class HTTP citizens, honouring client cache ETag headers in request and response; 2) your services do a reasonable amount of work to build a response; 3) your data is read more often than it's written. In one of my projects I have a set of REST services in WCF which deal with data that only gets updated weekly, but which can be read hundreds of times an hour. The services issue ETags and will return a 304 if the client sends a request with the current ETag, which means in the most common scenario the client uses its local cached copy. But when the weekly update happens, then all the client caches are invalidated and they all need the same new data. Then the service will get hundreds of requests with old ETags, and they go through the full service stack to build the same response for each, taking up threads and processing time. Part of that processing means going off to a database on a separate cloud, which introduces more latency and downtime potential.   We can use ASP.NET output caching with WCF to solve the repeated processing problem, but the server will still be thread-bound on incoming requests, and to get the current ETags reliably needs a database call per request. The accelerator solves that by running as a proxy - all client calls come into the proxy, and the proxy routes calls to the underlying REST service. We could use Node as a straight passthrough proxy and expect some benefit, as the server would be less thread-bound, but we would still have one WCF and one database call per proxy call. But add some smart caching logic to the proxy, and share ETags between Node and WCF (so the proxy doesn't even need to call the servcie to get the current ETag), and the underlying service will only be invoked when data has changed, and then only once - all subsequent client requests will be served from the proxy cache.   I've built this as a sample up on GitHub: NodeWcfAccelerator on sixeyed.codegallery. Here's how the architecture looks:     The code is very simple. The Node proxy runs on port 8010 and all client requests target the proxy. If the client request has an ETag header then the proxy looks up the ETag in the tag cache to see if it is current - the sample uses memcached to share ETags between .NET and Node. If the ETag from the client matches the current server tag, the proxy sends a 304 response with an empty body to the client, telling it to use its own cached version of the data. If the ETag from the client is stale, the proxy looks for a local cached version of the response, checking for a file named after the current ETag. If that file exists, its contents are returned to the client as the body in a 200 response, which includes the current ETag in the header. If the proxy does not have a local cached file for the service response, it calls the service, and writes the WCF response to the local cache file, and to the body of a 200 response for the client. So the WCF service is only troubled if both client and proxy have stale (or no) caches.   The only (vaguely) clever bit in the sample is using the ETag cache, so the proxy can serve cached requests without any communication with the underlying service, which it does completely generically, so the proxy has no notion of what it is serving or what the services it proxies are doing. The relative path from the URL is used as the lookup key, so there's no shared key-generation logic between .NET and Node, and when WCF stores a tag it also stores the "read" URL against the ETag so it can be used for a reverse lookup, e.g:   Key Value /WcfSampleService/PersonService.svc/rest/fetch/3 "28cd4796-76b8-451b-adfd-75cb50a50fa6" "28cd4796-76b8-451b-adfd-75cb50a50fa6" /WcfSampleService/PersonService.svc/rest/fetch/3    In Node we read the cache using the incoming URL path as the key and we know that "28cd4796-76b8-451b-adfd-75cb50a50fa6" is the current ETag; we look for a local cached response in /caches/28cd4796-76b8-451b-adfd-75cb50a50fa6.body (and the corresponding .header file which contains the original service response headers, so the proxy response is exactly the same as the underlying service). When the data is updated, we need to invalidate the ETag cache – which is why we need the reverse lookup in the cache. In the WCF update service, we don't need to know the URL of the related read service - we fetch the entity from the database, do a reverse lookup on the tag cache using the old ETag to get the read URL, update the new ETag against the URL, store the new reverse lookup and delete the old one.   Running Apache Bench against the two endpoints gives the headline performance comparison. Making 1000 requests with concurrency of 100, and not sending any ETag headers in the requests, with the Node proxy I get 102 requests handled per second, average response time of 975 milliseconds with 90% of responses served within 850 milliseconds; going direct to WCF with the same parameters, I get 53 requests handled per second, mean response time of 1853 milliseconds, with 90% of response served within 3260 milliseconds. Informally monitoring server usage during the tests, Node maxed at 20% CPU and 20Mb memory; IIS maxed at 60% CPU and 100Mb memory.   Note that the sample WCF service does a database read and sleeps for 250 milliseconds to simulate a moderate processing load, so this is *not* a baseline Node-vs-WCF comparison, but for similar scenarios where the  service call is expensive but applicable to numerous clients for a long timespan, the performance boost from the accelerator is considerable.     * - actually, the accelerator will work nicely for any HTTP request, where the URL (path + querystring) uniquely identifies a resource. In the sample, there is an assumption that the ETag is a GUID wrapped in double-quotes (e.g. "28cd4796-76b8-451b-adfd-75cb50a50fa6") – which is the default for WCF services. I use that assumption to name the cache files uniquely, but it is a trivial change to adapt to other ETag formats.

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• Intermittent 404 on select assets, LAMP stack

  - by Tom Lagier

  We have a LAMP stack WordPress server that is serving most assets correctly. However, one plugin's CSS file and several images are returning soft 404s roughly 20% of the time. I can't find any reference to the 404 in the access logs, but the browser is definitely receiving a 404 response from somewhere (WordPress, I would assume). When I use an alias URL that does not match the site URL but does resolve to the asset path, the resource loads correctly 100% of the time. However, using the site url only resolves for the select, problematic assets 20% of the time. You can test one of the problematic assets here: http://www.mreco.org/wp-content/uploads/2014/05/zero-cost.jpg However the alias link always resolves correctly: http://mr-eco.wordpress.promocampaigns.com/wp-content/uploads/2014/05/zero-cost.jpg Stranger, if I attempt to access outdated content that definitely does not exist on the server, at the live URL it returns the content roughly 50% of the time. Using the alias link, it 404s 100% of the time - the correct behavior. Error log and PHP error log are clean. A sample access log (pulled from grep 'zero-cost.jpg' /var/log/httpd/mr-eco-access_log) from several refreshes of the live direct link (where I am not seeing any 404's): 10.166.202.202 - - [28/May/2014:20:27:41 +0000] "GET /wp-content/uploads/2014/05/zero-cost.jpg HTTP/1.1" 304 - 10.166.202.202 - - [28/May/2014:20:27:42 +0000] "GET /wp-content/uploads/2014/05/zero-cost.jpg HTTP/1.1" 304 - 10.166.202.202 - - [28/May/2014:20:27:43 +0000] "GET /wp-content/uploads/2014/05/zero-cost.jpg HTTP/1.1" 304 - 10.166.202.202 - - [28/May/2014:20:27:43 +0000] "GET /wp-content/uploads/2014/05/zero-cost.jpg HTTP/1.1" 304 - 10.176.201.37 - - [28/May/2014:20:27:56 +0000] "GET /wp-content/uploads/2014/05/zero-cost.jpg HTTP/1.1" 200 57027 Chrome's dev tools list the following network activity before displaying 404 page content: zero-cost.jpg /wp-content/uploads/2014/05 GET 404 Not Found text/html Other 15.9?KB 73.2?KB 953?ms 947?ms My Apache configuration is standard, I've listed the virtual host entry and .htaccess file below. I can provide other parts of Apache config if necessary. Virtual host: <VirtualHost *:80> DocumentRoot /var/www/public_html/mr-eco.wordpress.promocampaigns.com ServerName www.mreco.org ServerAlias mreco.org mr-eco.wordpress.promocampaigns.com ErrorLog logs/mr-eco-error_log CustomLog logs/mr-eco-access_log common <Directory /var/www/public_html/mr-eco.wordpress.promocampaigns.com> AllowOverride All SetOutputFilter DEFLATE </Directory> </VirtualHost> .htaccess: # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress I have checked for multiple A records and can confirm that there is a single A record pointing at the domain: ;; ANSWER SECTION: mreco.org. 60 IN A 50.18.58.174 I'm fairly new to systems administration, and at a complete loss as to what could cause this. In the past, inconsistently 404ing assets have been because of out-of-sync instances behind a load balancer. In this case, it is a single instance behind the load balancer. Because of the inconsistency, it feels like a caching issue. We don't make use of Apache caching, and as far as I know WordPress should not be caching either. What I've done so far: Reset WordPress permalinks Disabled WordPress plugins Re-generated WordPress .htaccess file Swapped ServerName and ServerAlias directives Cleared browser cache Confirmed disk location of resources Checked PHP, access, and error logs Confirmed correct DNS setup (can post if necessary) I'm at a total loss. Thanks for helping me out!

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• Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

  - by Harish Gaur

  Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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• Performance Tuning a High-Load Apache Server

  - by futureal

  I am looking to understand some server performance problems I am seeing with a (for us) heavily loaded web server. The environment is as follows: Debian Lenny (all stable packages + patched to security updates) Apache 2.2.9 PHP 5.2.6 Amazon EC2 large instance The behavior we're seeing is that the web typically feels responsive, but with a slight delay to begin handling a request -- sometimes a fraction of a second, sometimes 2-3 seconds in our peak usage times. The actual load on the server is being reported as very high -- often 10.xx or 20.xx as reported by top. Further, running other things on the server during these times (even vi) is very slow, so the load is definitely up there. Oddly enough Apache remains very responsive, other than that initial delay. We have Apache configured as follows, using prefork: StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 150 MaxRequestsPerChild 0 And KeepAlive as: KeepAlive On MaxKeepAliveRequests 100 KeepAliveTimeout 5 Looking at the server-status page, even at these times of heavy load we are rarely hitting the client cap, usually serving between 80-100 requests and many of those in the keepalive state. That tells me to rule out the initial request slowness as "waiting for a handler" but I may be wrong. Amazon's CloudWatch monitoring tells me that even when our OS is reporting a load of 15, our instance CPU utilization is between 75-80%. Example output from top: top - 15:47:06 up 31 days, 1:38, 8 users, load average: 11.46, 7.10, 6.56 Tasks: 221 total, 28 running, 193 sleeping, 0 stopped, 0 zombie Cpu(s): 66.9%us, 22.1%sy, 0.0%ni, 2.6%id, 3.1%wa, 0.0%hi, 0.7%si, 4.5%st Mem: 7871900k total, 7850624k used, 21276k free, 68728k buffers Swap: 0k total, 0k used, 0k free, 3750664k cached The majority of the processes look like: 24720 www-data 15 0 202m 26m 4412 S 9 0.3 0:02.97 apache2 24530 www-data 15 0 212m 35m 4544 S 7 0.5 0:03.05 apache2 24846 www-data 15 0 209m 33m 4420 S 7 0.4 0:01.03 apache2 24083 www-data 15 0 211m 35m 4484 S 7 0.5 0:07.14 apache2 24615 www-data 15 0 212m 35m 4404 S 7 0.5 0:02.89 apache2 Example output from vmstat at the same time as the above: procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 8 0 0 215084 68908 3774864 0 0 154 228 5 7 32 12 42 9 6 21 0 198948 68936 3775740 0 0 676 2363 4022 1047 56 16 9 15 23 0 0 169460 68936 3776356 0 0 432 1372 3762 835 76 21 0 0 23 1 0 140412 68936 3776648 0 0 280 0 3157 827 70 25 0 0 20 1 0 115892 68936 3776792 0 0 188 8 2802 532 68 24 0 0 6 1 0 133368 68936 3777780 0 0 752 71 3501 878 67 29 0 1 0 1 0 146656 68944 3778064 0 0 308 2052 3312 850 38 17 19 24 2 0 0 202104 68952 3778140 0 0 28 90 2617 700 44 13 33 5 9 0 0 188960 68956 3778200 0 0 8 0 2226 475 59 17 6 2 3 0 0 166364 68956 3778252 0 0 0 21 2288 386 65 19 1 0 And finally, output from Apache's server-status: Server uptime: 31 days 2 hours 18 minutes 31 seconds Total accesses: 60102946 - Total Traffic: 974.5 GB CPU Usage: u209.62 s75.19 cu0 cs0 - .0106% CPU load 22.4 requests/sec - 380.3 kB/second - 17.0 kB/request 107 requests currently being processed, 6 idle workers C.KKKW..KWWKKWKW.KKKCKK..KKK.KKKK.KK._WK.K.K.KKKKK.K.R.KK..C.C.K K.C.K..WK_K..KKW_CK.WK..W.KKKWKCKCKW.W_KKKKK.KKWKKKW._KKK.CKK... KK_KWKKKWKCKCWKK.KKKCK.......................................... ................................................................ From my limited experience I draw the following conclusions/questions: We may be allowing far too many KeepAlive requests I do see some time spent waiting for IO in the vmstat although not consistently and not a lot (I think?) so I am not sure this is a big concern or not, I am less experienced with vmstat Also in vmstat, I see in some iterations a number of processes waiting to be served, which is what I am attributing the initial page load delay on our web server to, possibly erroneously We serve a mixture of static content (75% or higher) and script content, and the script content is often fairly processor intensive, so finding the right balance between the two is important; long term we want to move statics elsewhere to optimize both servers but our software is not ready for that today I am happy to provide additional information if anybody has any ideas, the other note is that this is a high-availability production installation so I am wary of making tweak after tweak, and is why I haven't played with things like the KeepAlive value myself yet.

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• cherrypy fails to stop when puppet tries to ensure running and refresh it at the same time

  - by ento

  I am trying to manage a cherrypy service with puppet. However, when the configuration is applied, cherryd ends up with no PID file although the process is up and running. Since the PID file is lost I can no longer stop the process with /etc/init.d/mycherryd stop (unless I modify the handmade init script to lookup the PID with ps or something.) $ /etc/init.d/mycherryd status cherryd dead but subsys locked The problem seems to be that puppet is trying to refresh/restart cherryd (triggered by changes in configuration files) immediately after ensuring it's running (as specified in the manifest), and cherrypy fails to stop and start (restart) itself while still executing its startup process. Is there a clear cut solution to this problem? Is this a bug on the cherrypy side, or can I write a puppet manifest so refresh is called only after the service is up and running? Any suggestion welcome. cherrypy log See how cherrypy catches SIGTERM midway through startup and still starts to listen. :cherrypy.error[18666] 2010-02-12 13:10:23,551 INFO: ENGINE Listening for SIGHUP. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Listening for SIGTERM. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Listening for SIGUSR1. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Bus STARTING :cherrypy.error[18671] 2010-02-12 13:10:23,554 INFO: ENGINE Daemonized to PID: 18671 :cherrypy.error[18671] 2010-02-12 13:10:23,554 INFO: ENGINE PID 18671 written to '/var/mycherryd/cherry.pid'. :cherrypy.error[18671] 2010-02-12 13:10:23,555 INFO: ENGINE Started monitor thread '_TimeoutMonitor'. :cherrypy.error[18670] 2010-02-12 13:10:23,556 INFO: ENGINE Forking twice. :cherrypy.error[18666] 2010-02-12 13:10:23,557 INFO: ENGINE Forking once. :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE Caught signal SIGTERM. :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE Bus STOPPING :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('0.0.0.0', 12380)) already shut down :cherrypy.error[18671] 2010-02-12 13:10:23,717 INFO: ENGINE Stopped thread '_TimeoutMonitor'. :cherrypy.error[18671] 2010-02-12 13:10:23,717 INFO: ENGINE Bus STOPPED :cherrypy.error[18671] 2010-02-12 13:10:23,732 INFO: ENGINE Bus EXITING :cherrypy.error[18671] 2010-02-12 13:10:23,759 INFO: ENGINE PID file removed: '/var/mycherryd/cherry.pid'. :cherrypy.error[18671] 2010-02-12 13:10:23,782 INFO: ENGINE Bus EXITED :cherrypy.error[18671] 2010-02-12 13:10:23,792 INFO: ENGINE Serving on 0.0.0.0:12380 :cherrypy.error[18671] 2010-02-12 13:10:23,826 INFO: ENGINE Bus STARTED puppet log puppet tries to refresh the service immediately after ensuring it to be 'running'. Feb 12 13:10:22 localhost puppetd[8159]: (//mycherrypy/File[conffiles]) Scheduling refresh of Service[cherryd] Feb 12 13:10:22 localhost last message repeated 12 times Feb 12 13:10:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]/ensure) ensure changed 'stopped' to 'running' Feb 12 13:10:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]) Triggering 'refresh' from 13 dependencies Feb 12 13:11:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]) Failed to call refresh on Service[mycherryd]: Could not stop Service[mycherryd]: Execution of '/sbin/service mycherryd stop' returned 1: at /etc/puppet/manifests/mycherrypy.pp:161 Feb 12 13:11:24 localhost puppetd[8159]: Value of 'preferred_serialization_format' (pson) is invalid for report, using default (marshal) Feb 12 13:11:24 localhost puppetd[8159]: Finished catalog run in 99.25 seconds puppet manifest excerpt class mycherrypy { file { 'rpm': path => "/tmp/${apiserver}.i386.rpm", source => "${fileserver}/${apiserver}.i386.rpm"; 'conffiles': require => Package["${apiserver}"], path => "${service_home}/config/", ensure => present, source => "${fileserver}/config/", notify => Service["mycherryd"]; } package { "$apiserver": provider => 'rpm', source => "/tmp/${apiserver}.i386.rpm", ensure => latest; } service { "mycherryd": require => [File["conffiles"], Package["${apiserver}"]], ensure => running, provider => redhat, hasstatus => true; } }

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• cherrypy fails to stop when puppet tries to ensure running and refresh it at the same time

  - by ento

  I am trying to manage a cherrypy service with puppet. However, when the configuration is applied, cherryd ends up with no PID file although the process is up and running. Since the PID file is lost I can no longer stop the process with /etc/init.d/mycherryd stop (unless I modify the handmade init script to lookup the PID with ps or something.) $ /etc/init.d/mycherryd status cherryd dead but subsys locked The problem seems to be that puppet is trying to refresh/restart cherryd (triggered by changes in configuration files) immediately after ensuring it's running (as specified in the manifest), and cherrypy fails to stop and start (restart) itself while still executing its startup process. Is there a clear cut solution to this problem? Is this a bug on the cherrypy side, or can I write a puppet manifest so refresh is called only after the service is up and running? Any suggestion welcome. cherrypy log See how cherrypy catches SIGTERM midway through startup and still starts to listen. :cherrypy.error[18666] 2010-02-12 13:10:23,551 INFO: ENGINE Listening for SIGHUP. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Listening for SIGTERM. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Listening for SIGUSR1. :cherrypy.error[18666] 2010-02-12 13:10:23,552 INFO: ENGINE Bus STARTING :cherrypy.error[18671] 2010-02-12 13:10:23,554 INFO: ENGINE Daemonized to PID: 18671 :cherrypy.error[18671] 2010-02-12 13:10:23,554 INFO: ENGINE PID 18671 written to '/var/mycherryd/cherry.pid'. :cherrypy.error[18671] 2010-02-12 13:10:23,555 INFO: ENGINE Started monitor thread '_TimeoutMonitor'. :cherrypy.error[18670] 2010-02-12 13:10:23,556 INFO: ENGINE Forking twice. :cherrypy.error[18666] 2010-02-12 13:10:23,557 INFO: ENGINE Forking once. :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE Caught signal SIGTERM. :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE Bus STOPPING :cherrypy.error[18671] 2010-02-12 13:10:23,716 INFO: ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('0.0.0.0', 12380)) already shut down :cherrypy.error[18671] 2010-02-12 13:10:23,717 INFO: ENGINE Stopped thread '_TimeoutMonitor'. :cherrypy.error[18671] 2010-02-12 13:10:23,717 INFO: ENGINE Bus STOPPED :cherrypy.error[18671] 2010-02-12 13:10:23,732 INFO: ENGINE Bus EXITING :cherrypy.error[18671] 2010-02-12 13:10:23,759 INFO: ENGINE PID file removed: '/var/mycherryd/cherry.pid'. :cherrypy.error[18671] 2010-02-12 13:10:23,782 INFO: ENGINE Bus EXITED :cherrypy.error[18671] 2010-02-12 13:10:23,792 INFO: ENGINE Serving on 0.0.0.0:12380 :cherrypy.error[18671] 2010-02-12 13:10:23,826 INFO: ENGINE Bus STARTED puppet log puppet tries to refresh the service immediately after ensuring it to be 'running'. Feb 12 13:10:22 localhost puppetd[8159]: (//mycherrypy/File[conffiles]) Scheduling refresh of Service[cherryd] Feb 12 13:10:22 localhost last message repeated 12 times Feb 12 13:10:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]/ensure) ensure changed 'stopped' to 'running' Feb 12 13:10:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]) Triggering 'refresh' from 13 dependencies Feb 12 13:11:23 localhost puppetd[8159]: (//mycherrypy/Service[mycherryd]) Failed to call refresh on Service[mycherryd]: Could not stop Service[mycherryd]: Execution of '/sbin/service mycherryd stop' returned 1: at /etc/puppet/manifests/mycherrypy.pp:161 Feb 12 13:11:24 localhost puppetd[8159]: Value of 'preferred_serialization_format' (pson) is invalid for report, using default (marshal) Feb 12 13:11:24 localhost puppetd[8159]: Finished catalog run in 99.25 seconds puppet manifest excerpt class mycherrypy { file { 'rpm': path => "/tmp/${apiserver}.i386.rpm", source => "${fileserver}/${apiserver}.i386.rpm"; 'conffiles': require => Package["${apiserver}"], path => "${service_home}/config/", ensure => present, source => "${fileserver}/config/", notify => Service["mycherryd"]; } package { "$apiserver": provider => 'rpm', source => "/tmp/${apiserver}.i386.rpm", ensure => latest; } service { "mycherryd": require => [File["conffiles"], Package["${apiserver}"]], ensure => running, provider => redhat, hasstatus => true; } }

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• Guide to MySQL & NoSQL, Webinar Q&A

  - by Mat Keep

  0 0 1 959 5469 Homework 45 12 6416 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Yesterday we ran a webinar discussing the demands of next generation web services and how blending the best of relational and NoSQL technologies enables developers and architects to deliver the agility, performance and availability needed to be successful. Attendees posted a number of great questions to the MySQL developers, serving to provide additional insights into areas like auto-sharding and cross-shard JOINs, replication, performance, client libraries, etc. So I thought it would be useful to post those below, for the benefit of those unable to attend the webinar. Before getting to the Q&A, there are a couple of other resources that maybe useful to those looking at NoSQL capabilities within MySQL: - On-Demand webinar (coming soon!) - Slides used during the webinar - Guide to MySQL and NoSQL whitepaper  - MySQL Cluster demo, including NoSQL interfaces, auto-sharing, high availability, etc.  So here is the Q&A from the event  Q. Where does MySQL Cluster fit in to the CAP theorem? A. MySQL Cluster is flexible. A single Cluster will prefer consistency over availability in the presence of network partitions. A pair of Clusters can be configured to prefer availability over consistency. A full explanation can be found on the MySQL Cluster & CAP Theorem blog post.  Q. Can you configure the number of replicas? (the slide used a replication factor of 1) Yes. A cluster is configured by an .ini file. The option NoOfReplicas sets the number of originals and replicas: 1 = no data redundancy, 2 = one copy etc. Usually there's no benefit in setting it >2. Q. Interestingly most (if not all) of the NoSQL databases recommend having 3 copies of data (the replication factor).    Yes, with configurable quorum based Reads and writes. MySQL Cluster does not need a quorum of replicas online to provide service. Systems that require a quorum need > 2 replicas to be able to tolerate a single failure. Additionally, many NoSQL systems take liberal inspiration from the original GFS paper which described a 3 replica configuration. MySQL Cluster avoids the need for a quorum by using a lightweight arbitrator. You can configure more than 2 replicas, but this is a tradeoff between incrementally improved availability, and linearly increased cost. Q. Can you have cross node group JOINS? Wouldn't that run into the risk of flooding the network? MySQL Cluster 7.2 supports cross nodegroup joins. A full cross-join can require a large amount of data transfer, which may bottleneck on network bandwidth. However, for more selective joins, typically seen with OLTP and light analytic applications, cross node-group joins give a great performance boost and network bandwidth saving over having the MySQL Server perform the join. Q. Are the details of the benchmark available anywhere? According to my calculations it results in approx. 350k ops/sec per processor which is the largest number I've seen lately The details are linked from Mikael Ronstrom's blog The benchmark uses a benchmarking tool we call flexAsynch which runs parallel asynchronous transactions. It involved 100 byte reads, of 25 columns each. Regarding the per-processor ops/s, MySQL Cluster is particularly efficient in terms of throughput/node. It uses lock-free minimal copy message passing internally, and maximizes ID cache reuse. Note also that these are in-memory tables, there is no need to read anything from disk. Q. Is access control (like table) planned to be supported for NoSQL access mode? Currently we have not seen much need for full SQL-like access control (which has always been overkill for web apps and telco apps). So we have no plans, though especially with memcached it is certainly possible to turn-on connection-level access control. But specifically table level controls are not planned. Q. How is the performance of memcached APi with MySQL against memcached+MySQL or any other Object Cache like Ecache with MySQL DB? With the memcache API we generally see a memcached response in less than 1 ms. and a small cluster with one memcached server can handle tens of thousands of operations per second. Q. Can .NET can access MemcachedAPI? Yes, just use a .Net memcache client such as the enyim or BeIT memcache libraries. Q. Is the row level locking applicable when you update a column through memcached API? An update that comes through memcached uses a row lock and then releases it immediately. Memcached operations like "INCREMENT" are actually pushed down to the data nodes. In most cases the locks are not even held long enough for a network round trip. Q. Has anyone published an example using something like PHP? I am assuming that you just use the PHP memcached extension to hook into the memcached API. Is that correct? Not that I'm aware of but absolutely you can use it with php or any of the other drivers Q. For beginner we need more examples. Take a look here for a fully worked example Q. Can I access MySQL using Cobol (Open Cobol) or C and if so where can I find the coding libraries etc? A. There is a cobol implementation that works well with MySQL, but I do not think it is Open Cobol. Also there is a MySQL C client library that is a standard part of every mysql distribution Q. Is there a place to go to find help when testing and/implementing the NoSQL access? If using Cluster then you can use the [email protected] alias or post on the MySQL Cluster forum Q. Are there any white papers on this?  Yes - there is more detail in the MySQL Guide to NoSQL whitepaper If you have further questions, please don’t hesitate to use the comments below!

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• Expectations + Rewards = Innovation

  - by D'Arcy Lussier

  “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• apache webserver unresponsible with server-status showing all child processes waiting for connection

  - by Jeff

  My setup: i have 3 nearly identical webserver machines serving the same high loaded dynamic website with simple load balancing over dns. The service has been working for over two ears with the same apache config. apache2, php5, ubuntu 8.04 linux 2.6.24-29-server My problem: since about two weeks i'm experiencing problems with this config. Nearly every day i have one small moment about 5 minutes, in which the website is unreachable. I'm still able to login to the servers over ssh. If i run htop, i see the machine simply doing nothing. i have about 1000 apache processes running, but no cpu activity. i've used the apache mod_status to debug this situation. the process scoreboard looks like this: _C.___K_______________________R._______.__K_K____K___C_______.__ _______C__________.___________________________________.________C _.____K__________K___K_WK_____._K_____________________________._ W______K__________K________.____________________._______C_______ _C_.__K__K____.._.._____________________________________C_______ _R___________K___.______C________.C_________.______._____C______ ____________KKC____K_____K__WC_________________C_____.__.____.__ _____________________C_________K______.____C______._____________ _.___C____.___.___________________________.K______.____K________ W__.___________________C.__.____K________K_______R_._.__._______ __C__C_.__________C__C_______._____W______________C_.___C_______ ____.______C_____________C________.____C____________.________._K __.__________.K_____________K_________._____C____.K__________KW_ __K.W________R_________._______.___W___________.____.__K_____W__ W___.___..________W____K Scoreboard Key: "_" Waiting for Connection, "S" Starting up, "R" Reading Request, "W" Sending Reply, "K" Keepalive (read), "D" DNS Lookup, "C" Closing connection, "L" Logging, "G" Gracefully finishing, "I" Idle cleanup of worker, "." Open slot with no current process So the most of the processes are just waiting for connection. after about 5 minutes the situation will return to normal: i have lot least processes on every machine, the most workers have the "."-status (meaing they are open to process a request) and of course the website is reachable! so i'm trying to find something in the logs, but there is simply nothing... the apache access log is silent for about 4 minutes, the same is for the error log. i also can not figure out anything wrong in other system logs. the situation is the same on all 3 webservers (all of them have this load peak and unresposibility at the same time), so i do not thing this is hardware related. but i think, this might be related to some network (tcp) issue. any ideas? EDIT: some more information, that i have just discovered: it has just happened again. and i was able to verify that i'm also not able to connect locally when this problem occurs. i have made some connection statistics with the following command after it happend netstat -an|awk '/tcp/ {print $6}'|sort|uniq -c 109 CLOSE_WAIT 2652 ESTABLISHED 2 FIN_WAIT1 11 LAST_ACK 12 LISTEN 91 SYN_RECV 1 SYN_SENT 16 TIME_WAIT If i execute the same command some time later, i have something like this: 4 CLOSING 108 ESTABLISHED 18 FIN_WAIT1 182 FIN_WAIT2 37 LAST_ACK 12 LISTEN 50 SYN_RECV 11276 TIME_WAIT So in the normal situation i have only 100-200 open connections by clients beeing handled by apache in this moment. when i have this "crash", i have a lot more connections. what is the best way to analyse this? EDIT2: the important lines in apache2.conf are: KeepAlive On MaxKeepAliveRequests 20 KeepAliveTimeout 1 <IfModule mpm_prefork_module> ServerLimit 920 StartServers 30 MinSpareServers 80 MaxSpareServers 120 MaxClients 920 MaxRequestsPerChild 700 </IfModule> it is an apache2 prefork with php_mod. the server has 8GB ram and a 4gb swap partition.

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• Oracle SOA Suite - Highlighted Travel and Transportation Customer References

  - by Bruce Tierney

  0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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