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  • Opportunities in Cloud Computing

    - by Paul Sorensen
    A recent article from CIO Journal indicates that there is an extreme labor shortage (in certain technology areas) that is is leading to upward pressure on wages for IT Workers. This represents a great opportunity for those with certain skill-sets, among which include Java (Oracle certification is mentioned specifically). The article points out that a key driver of the labor shortage is the expansion of cloud computing. Cloud computing is set up to make life extremely simple for end-users, but the model pushes the complexity to back-end systems which are sophisticated, enterprise-level computing stacks (Oracle has an extensive set of cloud computing solutions). These complex systems require very highly-skilled IT professionals (the best-of-the-best) to successfully develop, implement, administer and maintain them. What this mean for you is that there is opportunity for those who have the appropriate skills at the appropriate levels. If you want to be a part of this opportunity you should do a self-assessment of your own skill-sets and experience. Based upon your results you can decide where it would be most appropriate to spend your time and resources for the highest return on your investment. By expanding and sharpening your skills and by gaining greater experience you will be better prepared to take advantage of career opportunities (like this) that come along periodically. As you evaluate your needs remember that Oracle University has a tremendous selection of high-quality eduction offerings (including training and certification) that can you help move your career forward. Thanks and best of luck!

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  • Successful Fusion CRM Bootcamp in Paris - July 24-24th

    - by Richard Lefebvre
    The first Fusion CRM Bootcamp for EMEA partners successfully took place in the Paris Pullmann Bercy hotel on July 24-26th. The agenda covered 14 Fusion CRM topics in depth, including detailed presentations and hands-on exercises, delivered by a team of Fusion CRM experts from Oracle Product Development. 89 participants represented 55 companies from 14 different countries, attended this event which was also a great opportunity to network with Oracle Product Development and Alliances & Channels executives during the breaks and the "Fusion Lounge" session each day after the training. As expressed by the participants in the event survey, the overall satisfaction reached to an impressive percentage of 85+ with the response of “met or exceeded the expectations” and with individual comments such as: On top of the presentation of Fusion CRM as a product, this event allowed to better understand Oracle's product and rollout strategy. The ability to meet the development team was really a bonus. Extremely valuable information given that enables integrators to go on the road of Fusion CRM Excellent organization, good product information coverage and demonstration Additional Fusion CRM bootcamps are planed across EMEA in the next quarters, although they will probably be under a different format which is still to be defined.

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  • Exit stage right...

    - by Peter Korn
    I joined Sun Microsystems in December of 1996, not quite 17 years ago. Over the course of those years, it has been my great pleasure and honor to work with a many talented folks, on a many incredible projects - first at Sun, and then at Oracle. In those nearly 17 years, we made quite a few platforms and products accessible - including Java, GNOME, Solaris, and Linux. We pioneered many of the accessibility techniques that are now used throughout the industry, including accessibility API techniques which first appeared in the Java and GNOME accessibility APIs; and screen access techniques like the API-based switch access of the GNOME Onscreen Keyboard. Our work was recognized as groundbreaking by many in the industry, both through awards for the innovations we had delivered (such as those we received from the American Foundation for the Blind), and awards of money to develop new innovations (the two European Commission accessibility grants we received). Our knowledge and expertise contributed to the first Section 508 accessibility standard, and provided significantly to the upcoming refresh of that standard, to the European Mandate 376 accessibility standard, and to a number of web accessibility standards. After 17 years of helping Sun and Oracle accomplish great things, it is time to start a new chapter... Today is my last day at Oracle. It is not, however, my last day in the field of accessibility. Next week I will begin working with another group of great people, and I am very much looking forward to the great things I will help contribute to in the future. Starting tomorrow, please follow me on my new, still under constriction, Wordpress blog: http://peterkorn.wordpress.com/.

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  • So You Want To Build a SPARC Cloud

    - by user12601629
    Did you ever wish you could get the industrial strength power of UNIX/RISC with the flexibility of cloud computing?  Well, now you can!  With recent advances from Oracle it's possible to build an incredibly high-performance, flexible, available virtualized infrastructure based on Solaris and SPARC.  Here's the recipe! Authored in collaboration across the Oracle "Systems Group" team, we now have a complete best practice guide for you.  Click below to download it: Best Practices for Building a Virtualized SPARC Computing Environment Inside you'll find recommendations for how and when to leverage technologies like: SPARC T4 OVM for SPARC hypervisor (version 2.2 and newer) Solaris 11 Ops Center 12c ZFS Storage Appliance Oracle network switches Based on following these best practices, you'll be able to construct a dynamic, virtualized infrastructure that allows for: Easy, GUI-based provisioning on new VMs Automated HA failover in the event of physical server failures Automatic load balancing across a cluster of VM hosts Complete end-to-end monitoring You should download this paper and check it out.  Even if you aren't planning on buying all new hardware, and instead want to transform some existing gear into a dynamic virtualized environment then this paper will give you concrete info on what to do and the trade-offs you'll make. Have fun getting started on your journey to build a SPARC cloud!

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  • j_security_check to SSO in different module under Oracle App Server?

    - by thebearinboulder
    I have an existing j2ee application running on Oracle App Server. It is targeted towards paying customers so the content is secured and a SSO module properly intercepts all requests for secured content. Now the company is adding a unbranded public-facing module with a number of unsecured pages. At one point the user is expected to register for a free account and log in to proceed further. Think doctors adding a public-facing site with information for potential patients, or lawyers adding a public-facing site with information for potential clients. There's some information on the session and the usual approach would be to authenticate the user, persist the session information using the now-known user id, invalidate the existing session (to prevent certain types of attacks), the reload the session information before returning to the user. I can't just persist it under the session id since that's about to change. The glitch is that the existing application already has an SSO module and I get a 404 error every time I try to direct to j_security_check. I've tried that, /sso/j_security_check, even http://localhost/sso/j_security_check, all without success. I noticed that an earlier question said that tomcat requires access to a secured page before j_security_check is even visible. I don't know if that's the case with Oracle AS. Ideas? Or is the best approach to continue arguing that we have a different user base so it would be better to handle authentication in our own module anyway?

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  • OBIEE Capacity Planning

    - by THE
    I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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  • E????/B2C????????

    - by Tatsuya Sugi
    ??????????????????????????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????/???????????? ???????????????? ???????????????????????????????????????????????????IT????(??????/CPU/?? ?)??????????????????? ??????????????????????HW??????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????? ??????????????????????????????IT???????????????????????????????????????? ???????????? ??????????????????·???????? ?????????????? ????????????????IT?????????? ??????????????????! ???????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????·???????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????IT???????????? ????????????????????????????????????????????????????????? ?????????????? ??????????? ?????????????????????? ????? “??” ? “??” ???????????????????????????????????????????? ??????????????????·??????????????????PC/????·??????????????????????????????????·????????????????????????"??"??????????????????????????????????????????????????"??"????????????????????????????????????????????????????????·??????????Oracle Coherence ??????? ?????????·????????????????????????????????????????????????????????(????????????)?????????????????????????????????????????????????????????????????? ???????????????!- ??1 ???????????????!- ??2 ???: ?????????????????????? ??????????????????????????????????????????????????????????????????????? ???????????????????????(??????????????????????????)????????????????????????????? Oracle Coherence ?????????Java????????·?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????? ????????????·??????????????????? ?????????????? ????·??????? 24??365????? ????????????????????????????????????????????????????????????????Oracle Coherence ????????????????? 1. ???????????? ????????????????????????????????????·?????????????????????????????????????????????????????????????? 2. ???????????????????? ???·??????????????????????????????·????????????????????????????????????????????????? 3. ??????/???????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????

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  • 2013?1?~2??OTN????????

    - by OTN-J Master
    ?????????????????????? ??????????????????????????????????????????????????????~??????????????!??????????????????????????????(??????????????)12?13?????????????????????????????????????????OTN Twitter????????????¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?1??????? ?96? ????! ???????? -????????????????????¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????? ???????????? ??????????????????1??????????????????????????????????????????????????????????????????????????????????????????????????>> ??????? ????!!??????? ?1? [????] ?90?????! Oracle Database???????????????? ¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????????? ???? ??????? ??????????????????????????··????????????????????????????????????????????????????? ???????????????????????????????????Oracle Database??????????????????????????????????????????????????? >> ??????? ¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?2??????? WebLogic Server 12c Forum 2013~ Java EE???????WebLogic????????? ~¦ ??: 2013?2?1?(?)13:30~17:30¦ ??: ??????????????????????WebLogic Server?????????????·???????????Java EE 6??????2012?10????Oracle OpenWorld????WebLogic Server????????????WebLogic????????????????????????????????Java EE???????????·???????Java EE????????????Java?????????? ???????????????????????????????????????????Java EE????????????????????????????????????????????Candy?????????????????????!>> ???????  

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  • ??OSW (OSWatcher Black Box) ????

    - by Feng
       OSWatcher Black Box, ??OSW,?oracle???????????????,?????OS??????????OS??????????,??CPU/Memory/Swap/Network IO/Disk IO?????? +++ ????????OSW? OSW?????????,????????????????,???mrtg, cacti, sar, nmon, enterprise manger grid control. ????OSW?????: 1. ???????,???????2. ???????,????CPU,???????????3. ???????,????????????????????????OS? ???????OS???,??OS?????,?????????????;??????????????????????,???????. ???????,????????:?????????,??????????,????????????(root cause),?????????????????????????,OSW??????,??????: 1. ??????????OS??????????????????????????OSW??,?????????OS??,??????DB/???? 2. ??ORACLE Database Performance???,?????????????OS??????OS?????????????Swapping,???????????????,?????????,???AWR?????????latch/mutex?????? 3. ??????????????AWR??????????,top5??????????;?CPU,??,Swap, Disk IO?????????????OSW??????????,????????????????????????OSW???,??????????????? 4. ?????ORA-04030?????CJQ0, P00X, J00X?????????,???????OSW,???????????????????OS????????? 5. ????server process??hung?,??????OSW????????????????suspend???,?????????CPU/Memory? 6. ??Listener hung???,?????OSW??????????????? 7. Login Storm??:????????????,????,????ASH,AWR????????????????OSW?ps?????,??????, oracle ?server process????????? ???,OSW????????????????????OS?????????????,??????DBA???OSW??????????????OSW,????DB Performance????,????????OSW???? +++ ?????OSW??????: 1. ??????????????,???????,???????? 2. OSW???????? OSW??????????????OS???????,??ps, vmstat, netstat, mpstat, top;????????????????? ?????????CPU, Disk IO, Disk Space, Memory;???????????????,??????????????????????????,??OSW????????:?????????,CPU????90%??;???free space???????????????????????????,??OSW????????? +++ ????????UNIX/LINUX???/??OSW: 1. ???301137.1???OSW 2. ????????(/tmp??),??????????root?? $ tar xvf osw.tar 3. ?? $ nohup ./startOSWbb.sh 60 48 gzip & ????????,??OSW,????60???????,???????48?????(??????????),???????gzip?????? 4. ????? $ ./stopOSWbb.sh ?????????archive???? ????????????????????OSW???????,???????

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  • ????????! ?????????????????JRockit Flight Recorder????|WebLogic Channel|??????

    - by ???02
    ???????????????????????????????????????WebLogic Server????????·??????????????????????????????????????????????WebLogic Server????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???WebLogic Server????????????????????????????????????????????????????????????????????????????????????????(???)?????????????????――????????JRockit Flight Recorder ???????????·?????????????????????????????????????????????????????????????????????????????????? ????Java?????(JVM:Java Virtual Machine)??????????????????????????????????·??????????????????·?????????????????????????????????·???·????????????????????????????????????????????·?????JVM????????????????????????????????????????????????????????????????????????????????????????????? ???JVM?????????????·??????(Out of Memory Error)????????????????·???????????·??????(GC)?????????????????????????????????????????????????????????JVM?????????GC???????????????????????????????????????????????? ???????????????????2010?7?????????WebLogic Server Enterprise Edition 11g R1 Patch Set 2???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????OS?????????·?????CPU??????????????????????JVM?????????JVM?????????·????????????·??????????????????·????????JVM?CPU????????·?????????·????JIT?????????????????Java????????·???????/???????????????/????????????WebLogic Server????????????EJB?JDBC?Web?????JTA?????????????????????????????? ??WebLogic Server??????????????????????????JRockit Runtime Analyzer??????????Runtime Analyzer?????????????????????????????????????????WebLogic Server?????????????????????????????????JRockit Flight Recorder?????????????????????????????????????????????? JRockit Flight Recorder???????????????????????????????????????????????????????? ???Java EE???????????????????????????????????????????????????JVM????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder????JVM(JRockit)?????????????????????????????????????????????????????????????3%?????????????????????????????????????????????????????????????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????? JRockit Flight Recorder????????????????????(????????????????????????)??????????????????????????(???????·????)??????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder??????????????????????????????????????????·?????????????????????????????????????(?????GUI????Oracle JRockit Mission Control????)????????·??????????????????????????????JRockit Flight Recorder????????????????????? ??????????????????????JRockit Flight Recorder?WebLogic Server Enterprise Edition???????????WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????JRockit Flight Recorder????????????????????????????????????? ????????JRockit Flight Recorder??????????????????????????????????????????·?????????????????JRockit Mission Control??????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????1????????????????????????????????????Thread Parked????????????????????????????????????????????Thread Parked????????????????????????????? ???JRockit Flight Recorder?JDBC??????????????????SQL?????????????????????????????????? ??????·???????????????????????????JRockit Flight Recorder?????????1???????????SLA?????? JRockit Flight Recorder????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????JRockit Flight Recorder???????????????????????????????????SLA(Service Level Agreement)?????????????????????????????????????????????????????????????????????????????????????????? ????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????????1???JRockit Flight Recorder????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????1??????! ?????????????????????????????????3????????????????????????????6??????????????????13???????????????????????????????????????????????????????20???????????????????????35???????????????38?????????????????????????? ???????JRockit Flight Recorder???????????????????????????1??????! ??????????????????JRockit Flight Recorder??????????????????????3???????????????????18???????????????21?????????????????????????? ??????????????JRockit Flight Recorder????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????JRockit Flight Recorder???????????? ??????????????????·???????????????????????JRockit Flight Recorder???????????????????????????? ???????????????????????????????――??????????????????? ???????????JRockit Flight Recorder??????2????1?????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????SIer???????――???????/???????????????? JRockit Flight Recorder????????????????????IT?????????SIer????????????? ??????????????????????????SIer?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(???????)?????????????????????????????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????????????????????????????????????????????????????????????????????????????/????????????????????????????????????????*   *   * ???????WebLogic Server Enterprise Edition???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????WebLogic Server?????????????JVM Oracle JRockit??? ???? ···???JVM?Oracle JRockit??????????????????????????JRockit Flight Recorder????????????????? ?????45???????????????????????????????????? ?WMV?? ?MP4??

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  • ??????????/??????????????|WebLogic Channel|??????

    - by ???02
    WebLogic Server???????????????????????????????????????????????????????????????????????????1???????????????????????????????????????????????????WebLogic Server???????????????????????????????????????????????????????????????????????·?????????????????????·??????????????????????????????????????????????????2011?11????????Oracle DBA & Developers Days 2011??????????????????????????WebLogic Server??????????????????WebLogic Server???????????????????????????????????????????????????·?????????????????????????????2??????????????????????????????????????????????·??????????(???)?WebLogic Server?????????????????????? WebLogic Server????????????????????????????OS???JVM???WebLogic Server????????????????5????????????????WebLogic Server?????????????????????????????????????? ????????·????????????????????WebLogic Server???????????????? ?????????????????????????????????????Listen????????????????Listen????????Muxer??????????????·????·????????????????????????????????????????·????????????????·?????????????????????????????????????????????????????????????????????????????????JDBC?????????????????????????????????????¦???????????·??????????――?????·??????·???????????WebLogic????? ?????????????????????·?????????????????????????3????????????1????????·?????????????¦????????????! ?????????????????JRockit Flight Recorder?????????1??????????????――????????????????? 1?????????????????? ???????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????CPU?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ???????·?????? ????????????????????????WebLogic Server?????????????????????????????????????????????????????????????3??? ??????????????????????????(????????)?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??3?????????????????????????????????????????????????????????????????????? ????????????50~600???????????????100~500???????????????????????????????????????????????300??????????????????????200?400??????????????????????????? ???50?100???????????????????????????????????????????????????????????????????????????????????????????500?600???????????????????????????????????????????????????????????????? ??????????????????????????????50?100????????????500?600???????????????????100~500?????????????????????????????????????????200~400????????????????????????????? ???????????????????????????????????????????????????????????????????"????????"??????????????????????????JDBC?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????WebLogic Server(JRockit) - ????????????????????????????????2???????????????――???????? ? ?????????????????? 2???????????????????????????????????????????????????????????????????????????????????????????????????????????1???????????400??????(???????????????????????????????domain.xsd????????????????????????????????????????)? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????Dweblogic.SelfTuningThreadPoolSizeMin={???????}Dweblogic.SelfTuningThreadPoolSizeMax={???????}?????????????????<server>  <name>MANAGED_SRV</name>  <self-tuning-thread-pool-size-min>{???????}</self-tuning-thread-pool-size-min>  <self-tuning-thread-pool-size-max>{???????}</self-tuning-thread-pool-size-max>  ...?...</server> ???????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ????????/???? ?????1?????????????·???????????????????????????????????????????????????·??????????????????????????????????·?????????????0~2????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????·???????????? ???????????????????????????????????????????????????????????????????????·??????????????????????????????? ????????????????WebLogic Server??????????????????????????????????????????????????????????????????????????????????????????????????????????????·?????????????? ??????????????????????????2????????·??????????????????????2?????????????¦Oracle DBA & Developers Days 2011????????????????????WebLogic Server??????????????¦????·????Oracle WebLogic Server 12c Forum - ????????Java??????????? -??2012?1?25?13:30~17:00 ?? ????????????13F?????

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  • How do I fix Internet Explorer / Firefox differences in Oracle JD Edwards Enterprise?

    - by CT
    Our company uses Oracle's JD Edwards Enterprise to do accounting work. We have an application consultant working for us to just deal JD Edwards but he is of non-technical background so only helps in application-specific support. All of our users should use IE 7 for JDE. About 15-20% of those users have problems which cause them to not be able to use IE 7. So those problematic users use firefox. For the most part firefox works fine but there are a few issues. Some menus / options within JDE that are present in IE 7 are not present in firefox. If I could get all of our users working under IE 7, all the firefox issues would be mute points. I have cross referenced Internet Options settings from a working IE 7 user and a non-working IE 7 user. All settings seem to be mirrored. I'm not sure how to go about continuing to troubleshoot this issue. So not only answers but just suggestive ideas for attack would be appreciated. Thanks

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  • Using BPEL Performance Statistics to Diagnose Performance Bottlenecks

    - by fip
    Tuning performance of Oracle SOA 11G applications could be challenging. Because SOA is a platform for you to build composite applications that connect many applications and "services", when the overall performance is slow, the bottlenecks could be anywhere in the system: the applications/services that SOA connects to, the infrastructure database, or the SOA server itself.How to quickly identify the bottleneck becomes crucial in tuning the overall performance. Fortunately, the BPEL engine in Oracle SOA 11G (and 10G, for that matter) collects BPEL Engine Performance Statistics, which show the latencies of low level BPEL engine activities. The BPEL engine performance statistics can make it a bit easier for you to identify the performance bottleneck. Although the BPEL engine performance statistics are always available, the access to and interpretation of them are somewhat obscure in the early and current (PS5) 11G versions. This blog attempts to offer instructions that help you to enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience. Overview of BPEL Engine Performance Statistics  SOA BPEL has a feature of collecting some performance statistics and store them in memory. One MBean attribute, StatLastN, configures the size of the memory buffer to store the statistics. This memory buffer is a "moving window", in a way that old statistics will be flushed out by the new if the amount of data exceeds the buffer size. Since the buffer size is limited by StatLastN, impacts of statistics collection on performance is minimal. By default StatLastN=-1, which means no collection of performance data. Once the statistics are collected in the memory buffer, they can be retrieved via another MBean oracle.as.soainfra.bpel:Location=[Server Name],name=BPELEngine,type=BPELEngine.> My friend in Oracle SOA development wrote this simple 'bpelstat' web app that looks up and retrieves the performance data from the MBean and displays it in a human readable form. It does not have beautiful UI but it is fairly useful. Although in Oracle SOA 11.1.1.5 onwards the same statistics can be viewed via a more elegant UI under "request break down" at EM -> SOA Infrastructure -> Service Engines -> BPEL -> Statistics, some unsophisticated minds like mine may still prefer the simplicity of the 'bpelstat' JSP. One thing that simple JSP does do well is that you can save the page and send it to someone to further analyze Follows are the instructions of how to install and invoke the BPEL statistic JSP. My friend in SOA Development will soon blog about interpreting the statistics. Stay tuned. Step1: Enable BPEL Engine Statistics for Each SOA Servers via Enterprise Manager First st you need to set the StatLastN to some number as a way to enable the collection of BPEL Engine Performance Statistics EM Console -> soa-infra(Server Name) -> SOA Infrastructure -> SOA Administration -> BPEL Properties Click on "More BPEL Configuration Properties" Click on attribute "StatLastN", set its value to some integer number. Typically you want to set it 1000 or more. Step 2: Download and Deploy bpelstat.war File to Admin Server, Note: the WAR file contains a JSP that does NOT have any security restriction. You do NOT want to keep in your production server for a long time as it is a security hazard. Deactivate the war once you are done. Download the bpelstat.war to your local PC At WebLogic Console, Go to Deployments -> Install Click on the "upload your file(s)" Click the "Browse" button to upload the deployment to Admin Server Accept the uploaded file as the path, click next Check the default option "Install this deployment as an application" Check "AdminServer" as the target server Finish the rest of the deployment with default settings Console -> Deployments Check the box next to "bpelstat" application Click on the "Start" button. It will change the state of the app from "prepared" to "active" Step 3: Invoke the BPEL Statistic Tool The BPELStat tool merely call the MBean of BPEL server and collects and display the in-memory performance statics. You usually want to do that after some peak loads. Go to http://<admin-server-host>:<admin-server-port>/bpelstat Enter the correct admin hostname, port, username and password Enter the SOA Server Name from which you want to collect the performance statistics. For example, SOA_MS1, etc. Click Submit Keep doing the same for all SOA servers. Step 3: Interpret the BPEL Engine Statistics You will see a few categories of BPEL Statistics from the JSP Page. First it starts with the overall latency of BPEL processes, grouped by synchronous and asynchronous processes. Then it provides the further break down of the measurements through the life time of a BPEL request, which is called the "request break down". 1. Overall latency of BPEL processes The top of the page shows that the elapse time of executing the synchronous process TestSyncBPELProcess from the composite TestComposite averages at about 1543.21ms, while the elapse time of executing the asynchronous process TestAsyncBPELProcess from the composite TestComposite2 averages at about 1765.43ms. The maximum and minimum latency were also shown. Synchronous process statistics <statistics>     <stats key="default/TestComposite!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestSyncBPELProcess" min="1234" max="4567" average="1543.21" count="1000">     </stats> </statistics> Asynchronous process statistics <statistics>     <stats key="default/TestComposite2!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestAsyncBPELProcess" min="2234" max="3234" average="1765.43" count="1000">     </stats> </statistics> 2. Request break down Under the overall latency categorized by synchronous and asynchronous processes is the "Request breakdown". Organized by statistic keys, the Request breakdown gives finer grain performance statistics through the life time of the BPEL requests.It uses indention to show the hierarchy of the statistics. Request breakdown <statistics>     <stats key="eng-composite-request" min="0" max="0" average="0.0" count="0">         <stats key="eng-single-request" min="22" max="606" average="258.43" count="277">             <stats key="populate-context" min="0" max="0" average="0.0" count="248"> Please note that in SOA 11.1.1.6, the statistics under Request breakdown is aggregated together cross all the BPEL processes based on statistic keys. It does not differentiate between BPEL processes. If two BPEL processes happen to have the statistic that share same statistic key, the statistics from two BPEL processes will be aggregated together. Keep this in mind when we go through more details below. 2.1 BPEL process activity latencies A very useful measurement in the Request Breakdown is the performance statistics of the BPEL activities you put in your BPEL processes: Assign, Invoke, Receive, etc. The names of the measurement in the JSP page directly come from the names to assign to each BPEL activity. These measurements are under the statistic key "actual-perform" Example 1:  Follows is the measurement for BPEL activity "AssignInvokeCreditProvider_Input", which looks like the Assign activity in a BPEL process that assign an input variable before passing it to the invocation:                                <stats key="AssignInvokeCreditProvider_Input" min="1" max="8" average="1.9" count="153">                                     <stats key="sensor-send-activity-data" min="0" max="1" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                 </stats> Note: because as previously mentioned that the statistics cross all BPEL processes are aggregated together based on statistic keys, if two BPEL processes happen to name their Invoke activity the same name, they will show up at one measurement (i.e. statistic key). Example 2: Follows is the measurement of BPEL activity called "InvokeCreditProvider". You can not only see that by average it takes 3.31ms to finish this call (pretty fast) but also you can see from the further break down that most of this 3.31 ms was spent on the "invoke-service".                                  <stats key="InvokeCreditProvider" min="1" max="13" average="3.31" count="153">                                     <stats key="initiate-correlation-set-again" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="invoke-service" min="1" max="13" average="3.08" count="153">                                         <stats key="prep-call" min="0" max="1" average="0.04" count="153">                                         </stats>                                     </stats>                                     <stats key="initiate-correlation-set" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="sensor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="update-audit-trail" min="0" max="2" average="0.03" count="153">                                     </stats>                                 </stats> 2.2 BPEL engine activity latency Another type of measurements under Request breakdown are the latencies of underlying system level engine activities. These activities are not directly tied to a particular BPEL process or process activity, but they are critical factors in the overall engine performance. These activities include the latency of saving asynchronous requests to database, and latency of process dehydration. My friend Malkit Bhasin is working on providing more information on interpreting the statistics on engine activities on his blog (https://blogs.oracle.com/malkit/). I will update this blog once the information becomes available. Update on 2012-10-02: My friend Malkit Bhasin has published the detail interpretation of the BPEL service engine statistics at his blog http://malkit.blogspot.com/2012/09/oracle-bpel-engine-soa-suite.html.

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  • Where is all the memory being consumed?

    - by Mark L
    Hello, I have a Dell R300 Ubuntu 9.10 box with 4GB of memory. All I'm running on there is haproxy, nagios and postfix yet there is ~2.7GB of memory being consumed. I've run ps and I can't get the sums to add up. Could anyone shed any light on where all the memory is being used? Cheers, Mark $ sudo free -m total used free shared buffers cached Mem: 3957 2746 1211 0 169 2320 -/+ buffers/cache: 256 3701 Swap: 6212 0 6212 Sorry for pasting all of ps' output but I'm keen to get to the bottom of this. $ sudo ps aux [sudo] password for mark: USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 19320 1656 ? Ss May20 0:05 /sbin/init root 2 0.0 0.0 0 0 ? S< May20 0:00 [kthreadd] root 3 0.0 0.0 0 0 ? S< May20 0:00 [migration/0] root 4 0.0 0.0 0 0 ? S< May20 0:16 [ksoftirqd/0] root 5 0.0 0.0 0 0 ? S< May20 0:00 [watchdog/0] root 6 0.0 0.0 0 0 ? S< May20 0:03 [migration/1] root 7 0.0 0.0 0 0 ? S< May20 3:10 [ksoftirqd/1] root 8 0.0 0.0 0 0 ? S< May20 0:00 [watchdog/1] root 9 0.0 0.0 0 0 ? S< May20 0:00 [migration/2] root 10 0.0 0.0 0 0 ? S< May20 0:19 [ksoftirqd/2] root 11 0.0 0.0 0 0 ? S< May20 0:00 [watchdog/2] root 12 0.0 0.0 0 0 ? S< May20 0:01 [migration/3] root 13 0.0 0.0 0 0 ? S< May20 0:41 [ksoftirqd/3] root 14 0.0 0.0 0 0 ? S< May20 0:00 [watchdog/3] root 15 0.0 0.0 0 0 ? S< May20 0:03 [events/0] root 16 0.0 0.0 0 0 ? S< May20 0:10 [events/1] root 17 0.0 0.0 0 0 ? S< May20 0:08 [events/2] root 18 0.0 0.0 0 0 ? S< May20 0:08 [events/3] root 19 0.0 0.0 0 0 ? S< May20 0:00 [cpuset] root 20 0.0 0.0 0 0 ? S< May20 0:00 [khelper] root 21 0.0 0.0 0 0 ? S< May20 0:00 [netns] root 22 0.0 0.0 0 0 ? S< May20 0:00 [async/mgr] root 23 0.0 0.0 0 0 ? S< May20 0:00 [kintegrityd/0] root 24 0.0 0.0 0 0 ? S< May20 0:00 [kintegrityd/1] root 25 0.0 0.0 0 0 ? S< May20 0:00 [kintegrityd/2] root 26 0.0 0.0 0 0 ? S< May20 0:00 [kintegrityd/3] root 27 0.0 0.0 0 0 ? S< May20 0:00 [kblockd/0] root 28 0.0 0.0 0 0 ? S< May20 0:01 [kblockd/1] root 29 0.0 0.0 0 0 ? S< May20 0:04 [kblockd/2] root 30 0.0 0.0 0 0 ? S< May20 0:02 [kblockd/3] root 31 0.0 0.0 0 0 ? S< May20 0:00 [kacpid] root 32 0.0 0.0 0 0 ? S< May20 0:00 [kacpi_notify] root 33 0.0 0.0 0 0 ? S< May20 0:00 [kacpi_hotplug] root 34 0.0 0.0 0 0 ? S< May20 0:00 [ata/0] root 35 0.0 0.0 0 0 ? S< May20 0:00 [ata/1] root 36 0.0 0.0 0 0 ? S< May20 0:00 [ata/2] root 37 0.0 0.0 0 0 ? S< May20 0:00 [ata/3] root 38 0.0 0.0 0 0 ? S< May20 0:00 [ata_aux] root 39 0.0 0.0 0 0 ? S< May20 0:00 [ksuspend_usbd] root 40 0.0 0.0 0 0 ? S< May20 0:00 [khubd] root 41 0.0 0.0 0 0 ? S< May20 0:00 [kseriod] root 42 0.0 0.0 0 0 ? S< May20 0:00 [kmmcd] root 43 0.0 0.0 0 0 ? S< May20 0:00 [bluetooth] root 44 0.0 0.0 0 0 ? S May20 0:00 [khungtaskd] root 45 0.0 0.0 0 0 ? S May20 0:00 [pdflush] root 46 0.0 0.0 0 0 ? S May20 0:09 [pdflush] root 47 0.0 0.0 0 0 ? S< May20 0:00 [kswapd0] root 48 0.0 0.0 0 0 ? S< May20 0:00 [aio/0] root 49 0.0 0.0 0 0 ? S< May20 0:00 [aio/1] root 50 0.0 0.0 0 0 ? S< May20 0:00 [aio/2] root 51 0.0 0.0 0 0 ? S< May20 0:00 [aio/3] root 52 0.0 0.0 0 0 ? S< May20 0:00 [ecryptfs-kthrea] root 53 0.0 0.0 0 0 ? S< May20 0:00 [crypto/0] root 54 0.0 0.0 0 0 ? S< May20 0:00 [crypto/1] root 55 0.0 0.0 0 0 ? S< May20 0:00 [crypto/2] root 56 0.0 0.0 0 0 ? S< May20 0:00 [crypto/3] root 70 0.0 0.0 0 0 ? S< May20 0:00 [scsi_eh_0] root 71 0.0 0.0 0 0 ? S< May20 0:00 [scsi_eh_1] root 74 0.0 0.0 0 0 ? S< May20 0:00 [scsi_eh_2] root 75 0.0 0.0 0 0 ? S< May20 0:00 [scsi_eh_3] root 82 0.0 0.0 0 0 ? S< May20 0:00 [kstriped] root 83 0.0 0.0 0 0 ? S< May20 0:00 [kmpathd/0] root 84 0.0 0.0 0 0 ? S< May20 0:00 [kmpathd/1] root 85 0.0 0.0 0 0 ? S< May20 0:00 [kmpathd/2] root 86 0.0 0.0 0 0 ? S< May20 0:00 [kmpathd/3] root 87 0.0 0.0 0 0 ? S< May20 0:00 [kmpath_handlerd] root 88 0.0 0.0 0 0 ? S< May20 0:00 [ksnapd] root 89 0.0 0.0 0 0 ? S< May20 0:00 [kondemand/0] root 90 0.0 0.0 0 0 ? S< May20 0:00 [kondemand/1] root 91 0.0 0.0 0 0 ? S< May20 0:00 [kondemand/2] root 92 0.0 0.0 0 0 ? S< May20 0:00 [kondemand/3] root 93 0.0 0.0 0 0 ? S< May20 0:00 [kconservative/0] root 94 0.0 0.0 0 0 ? S< May20 0:00 [kconservative/1] root 95 0.0 0.0 0 0 ? S< May20 0:00 [kconservative/2] root 96 0.0 0.0 0 0 ? S< May20 0:00 [kconservative/3] root 97 0.0 0.0 0 0 ? S< May20 0:00 [krfcommd] root 315 0.0 0.0 0 0 ? S< May20 0:09 [mpt_poll_0] root 317 0.0 0.0 0 0 ? S< May20 0:00 [mpt/0] root 547 0.0 0.0 0 0 ? S< May20 0:00 [scsi_eh_4] root 587 0.0 0.0 0 0 ? S< May20 0:11 [kjournald2] root 636 0.0 0.0 12748 860 ? S May20 0:00 upstart-udev-bridge --daemon root 657 0.0 0.0 17064 924 ? S<s May20 0:00 udevd --daemon root 666 0.0 0.0 8192 612 ? Ss May20 0:00 dd bs=1 if=/proc/kmsg of=/var/run/rsyslog/kmsg root 774 0.0 0.0 17060 888 ? S< May20 0:00 udevd --daemon root 775 0.0 0.0 17060 888 ? S< May20 0:00 udevd --daemon syslog 825 0.0 0.0 191696 1988 ? Sl May20 0:31 rsyslogd -c4 root 839 0.0 0.0 0 0 ? S< May20 0:00 [edac-poller] root 870 0.0 0.0 0 0 ? S< May20 0:00 [kpsmoused] root 1006 0.0 0.0 5988 604 tty4 Ss+ May20 0:00 /sbin/getty -8 38400 tty4 root 1008 0.0 0.0 5988 604 tty5 Ss+ May20 0:00 /sbin/getty -8 38400 tty5 root 1015 0.0 0.0 5988 604 tty2 Ss+ May20 0:00 /sbin/getty -8 38400 tty2 root 1016 0.0 0.0 5988 608 tty3 Ss+ May20 0:00 /sbin/getty -8 38400 tty3 root 1018 0.0 0.0 5988 604 tty6 Ss+ May20 0:00 /sbin/getty -8 38400 tty6 daemon 1025 0.0 0.0 16512 472 ? Ss May20 0:00 atd root 1026 0.0 0.0 18708 1000 ? Ss May20 0:03 cron root 1052 0.0 0.0 49072 1252 ? Ss May20 0:25 /usr/sbin/sshd root 1084 0.0 0.0 5988 604 tty1 Ss+ May20 0:00 /sbin/getty -8 38400 tty1 root 6320 0.0 0.0 19440 956 ? Ss May21 0:00 /usr/sbin/xinetd -pidfile /var/run/xinetd.pid -stayalive -inetd_compat -inetd_ipv6 nagios 8197 0.0 0.0 27452 1696 ? SNs May21 2:57 /usr/sbin/nagios3 -d /etc/nagios3/nagios.cfg root 10882 0.1 0.0 70280 3104 ? Ss 10:30 0:00 sshd: mark [priv] mark 10934 0.0 0.0 70432 1776 ? S 10:30 0:00 sshd: mark@pts/0 mark 10935 1.4 0.1 21572 4336 pts/0 Ss 10:30 0:00 -bash root 10953 1.0 0.0 15164 1136 pts/0 R+ 10:30 0:00 ps aux haproxy 12738 0.0 0.0 17208 992 ? Ss Jun08 0:49 /usr/sbin/haproxy -f /etc/haproxy/haproxy.cfg root 23953 0.0 0.0 37012 2192 ? Ss Jun04 0:03 /usr/lib/postfix/master postfix 23955 0.0 0.0 39232 2356 ? S Jun04 0:00 qmgr -l -t fifo -u postfix 32603 0.0 0.0 39072 2132 ? S 09:05 0:00 pickup -l -t fifo -u -c Here's meminfo: $ cat /proc/meminfo MemTotal: 4052852 kB MemFree: 1240488 kB Buffers: 173172 kB Cached: 2376420 kB SwapCached: 0 kB Active: 1479288 kB Inactive: 1081876 kB Active(anon): 11792 kB Inactive(anon): 0 kB Active(file): 1467496 kB Inactive(file): 1081876 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 6361700 kB SwapFree: 6361700 kB Dirty: 44 kB Writeback: 0 kB AnonPages: 11568 kB Mapped: 5844 kB Slab: 155032 kB SReclaimable: 145804 kB SUnreclaim: 9228 kB PageTables: 1592 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 8388124 kB Committed_AS: 51732 kB VmallocTotal: 34359738367 kB VmallocUsed: 282604 kB VmallocChunk: 34359453499 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB DirectMap4k: 6784 kB DirectMap2M: 4182016 kB Here's slabinfo: $ cat /proc/slabinfo slabinfo - version: 2.1 # name <active_objs> <num_objs> <objsize> <objperslab> <pagesperslab> : tunables <limit> <batchcount> <sharedfactor> : slabdata <active_slabs> <num_slabs> <sharedavail> ip6_dst_cache 50 50 320 25 2 : tunables 0 0 0 : slabdata 2 2 0 UDPLITEv6 0 0 960 17 4 : tunables 0 0 0 : slabdata 0 0 0 UDPv6 68 68 960 17 4 : tunables 0 0 0 : slabdata 4 4 0 tw_sock_TCPv6 0 0 320 25 2 : tunables 0 0 0 : slabdata 0 0 0 TCPv6 72 72 1792 18 8 : tunables 0 0 0 : slabdata 4 4 0 dm_raid1_read_record 0 0 1064 30 8 : tunables 0 0 0 : slabdata 0 0 0 kcopyd_job 0 0 368 22 2 : tunables 0 0 0 : slabdata 0 0 0 dm_uevent 0 0 2608 12 8 : tunables 0 0 0 : slabdata 0 0 0 dm_rq_target_io 0 0 376 21 2 : tunables 0 0 0 : slabdata 0 0 0 uhci_urb_priv 0 0 56 73 1 : tunables 0 0 0 : slabdata 0 0 0 cfq_queue 0 0 168 24 1 : tunables 0 0 0 : slabdata 0 0 0 mqueue_inode_cache 18 18 896 18 4 : tunables 0 0 0 : slabdata 1 1 0 fuse_request 0 0 632 25 4 : tunables 0 0 0 : slabdata 0 0 0 fuse_inode 0 0 768 21 4 : tunables 0 0 0 : slabdata 0 0 0 ecryptfs_inode_cache 0 0 1024 16 4 : tunables 0 0 0 : slabdata 0 0 0 hugetlbfs_inode_cache 26 26 608 26 4 : tunables 0 0 0 : slabdata 1 1 0 journal_handle 680 680 24 170 1 : tunables 0 0 0 : slabdata 4 4 0 journal_head 144 144 112 36 1 : tunables 0 0 0 : slabdata 4 4 0 revoke_table 256 256 16 256 1 : tunables 0 0 0 : slabdata 1 1 0 revoke_record 512 512 32 128 1 : tunables 0 0 0 : slabdata 4 4 0 ext4_inode_cache 53306 53424 888 18 4 : tunables 0 0 0 : slabdata 2968 2968 0 ext4_free_block_extents 292 292 56 73 1 : tunables 0 0 0 : slabdata 4 4 0 ext4_alloc_context 112 112 144 28 1 : tunables 0 0 0 : slabdata 4 4 0 ext4_prealloc_space 156 156 104 39 1 : tunables 0 0 0 : slabdata 4 4 0 ext4_system_zone 0 0 40 102 1 : tunables 0 0 0 : slabdata 0 0 0 ext2_inode_cache 0 0 776 21 4 : tunables 0 0 0 : slabdata 0 0 0 ext3_inode_cache 0 0 784 20 4 : tunables 0 0 0 : slabdata 0 0 0 ext3_xattr 0 0 88 46 1 : tunables 0 0 0 : slabdata 0 0 0 dquot 0 0 256 16 1 : tunables 0 0 0 : slabdata 0 0 0 shmem_inode_cache 606 620 800 20 4 : tunables 0 0 0 : slabdata 31 31 0 pid_namespace 0 0 2112 15 8 : tunables 0 0 0 : slabdata 0 0 0 UDP-Lite 0 0 832 19 4 : tunables 0 0 0 : slabdata 0 0 0 RAW 183 210 768 21 4 : tunables 0 0 0 : slabdata 10 10 0 UDP 76 76 832 19 4 : tunables 0 0 0 : slabdata 4 4 0 tw_sock_TCP 80 80 256 16 1 : tunables 0 0 0 : slabdata 5 5 0 TCP 81 114 1664 19 8 : tunables 0 0 0 : slabdata 6 6 0 blkdev_integrity 144 144 112 36 1 : tunables 0 0 0 : slabdata 4 4 0 blkdev_queue 64 64 2024 16 8 : tunables 0 0 0 : slabdata 4 4 0 blkdev_requests 120 120 336 24 2 : tunables 0 0 0 : slabdata 5 5 0 fsnotify_event 156 156 104 39 1 : tunables 0 0 0 : slabdata 4 4 0 bip-256 7 7 4224 7 8 : tunables 0 0 0 : slabdata 1 1 0 bip-128 0 0 2176 15 8 : tunables 0 0 0 : slabdata 0 0 0 bip-64 0 0 1152 28 8 : tunables 0 0 0 : slabdata 0 0 0 bip-16 84 84 384 21 2 : tunables 0 0 0 : slabdata 4 4 0 sock_inode_cache 224 276 704 23 4 : tunables 0 0 0 : slabdata 12 12 0 file_lock_cache 88 88 184 22 1 : tunables 0 0 0 : slabdata 4 4 0 net_namespace 0 0 1920 17 8 : tunables 0 0 0 : slabdata 0 0 0 Acpi-ParseExt 640 672 72 56 1 : tunables 0 0 0 : slabdata 12 12 0 taskstats 48 48 328 24 2 : tunables 0 0 0 : slabdata 2 2 0 proc_inode_cache 1613 1750 640 25 4 : tunables 0 0 0 : slabdata 70 70 0 sigqueue 100 100 160 25 1 : tunables 0 0 0 : slabdata 4 4 0 radix_tree_node 22443 22475 560 29 4 : tunables 0 0 0 : slabdata 775 775 0 bdev_cache 72 72 896 18 4 : tunables 0 0 0 : slabdata 4 4 0 sysfs_dir_cache 9866 9894 80 51 1 : tunables 0 0 0 : slabdata 194 194 0 inode_cache 2268 2268 592 27 4 : tunables 0 0 0 : slabdata 84 84 0 dentry 285907 286062 192 21 1 : tunables 0 0 0 : slabdata 13622 13622 0 buffer_head 256447 257472 112 36 1 : tunables 0 0 0 : slabdata 7152 7152 0 vm_area_struct 1469 1541 176 23 1 : tunables 0 0 0 : slabdata 67 67 0 mm_struct 82 95 832 19 4 : tunables 0 0 0 : slabdata 5 5 0 files_cache 104 161 704 23 4 : tunables 0 0 0 : slabdata 7 7 0 signal_cache 163 187 960 17 4 : tunables 0 0 0 : slabdata 11 11 0 sighand_cache 145 165 2112 15 8 : tunables 0 0 0 : slabdata 11 11 0 task_xstate 118 140 576 28 4 : tunables 0 0 0 : slabdata 5 5 0 task_struct 128 165 5808 5 8 : tunables 0 0 0 : slabdata 33 33 0 anon_vma 731 896 32 128 1 : tunables 0 0 0 : slabdata 7 7 0 shared_policy_node 85 85 48 85 1 : tunables 0 0 0 : slabdata 1 1 0 numa_policy 170 170 24 170 1 : tunables 0 0 0 : slabdata 1 1 0 idr_layer_cache 240 240 544 30 4 : tunables 0 0 0 : slabdata 8 8 0 kmalloc-8192 27 32 8192 4 8 : tunables 0 0 0 : slabdata 8 8 0 kmalloc-4096 291 344 4096 8 8 : tunables 0 0 0 : slabdata 43 43 0 kmalloc-2048 225 240 2048 16 8 : tunables 0 0 0 : slabdata 15 15 0 kmalloc-1024 366 432 1024 16 4 : tunables 0 0 0 : slabdata 27 27 0 kmalloc-512 536 544 512 16 2 : tunables 0 0 0 : slabdata 34 34 0 kmalloc-256 406 528 256 16 1 : tunables 0 0 0 : slabdata 33 33 0 kmalloc-128 503 576 128 32 1 : tunables 0 0 0 : slabdata 18 18 0 kmalloc-64 3467 3712 64 64 1 : tunables 0 0 0 : slabdata 58 58 0 kmalloc-32 1520 1920 32 128 1 : tunables 0 0 0 : slabdata 15 15 0 kmalloc-16 3547 3840 16 256 1 : tunables 0 0 0 : slabdata 15 15 0 kmalloc-8 4607 4608 8 512 1 : tunables 0 0 0 : slabdata 9 9 0 kmalloc-192 4620 5313 192 21 1 : tunables 0 0 0 : slabdata 253 253 0 kmalloc-96 1780 1848 96 42 1 : tunables 0 0 0 : slabdata 44 44 0 kmem_cache_node 0 0 64 64 1 : tunables 0 0 0 : slabdata 0 0 0

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  • traffic shaping for certain (local) users

    - by JMW
    Hello, i'm using ubuntu 10.10 i've a local backup user called "backup". :) i would like to give this user just a bandwidth of 1Mbit. No matter which software wants to connect to the network. this solution doesn't work: iptables -t mangle -A OUTPUT -p tcp -m owner --uid-owner 1001 -j MARK --set-mark 12 iptables -t mangle -A POSTROUTING -p tcp -m owner --uid-owner 1001 -j MARK --set-mark 12 tc qdisc del dev eth0 root tc qdisc add dev eth0 root handle 2 htb default 1 tc filter add dev eth0 parent 2: protocol ip pref 2 handle 50 fw classid 2:6 tc class add dev eth0 parent 2: classid 2:6 htb rate 10Kbit ceil 1Mbit tc qdisc show dev eth0 tc class show dev eth0 tc filter show dev eth0 does anyone know how to do it? thanks a lot in advance

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  • SmartOS reboots spontaneously

    - by Alex
    I run a SmartOS system on a Hetzner EX4S (Intel Core i7-2600, 32G RAM, 2x3Tb SATA HDD). There are six virtual machines on the host: [root@10-bf-48-7f-e7-03 ~]# vmadm list UUID TYPE RAM STATE ALIAS d2223467-bbe5-4b81-a9d1-439e9a66d43f KVM 512 running xxxx1 5f36358f-68fa-4351-b66f-830484b9a6ee KVM 1024 running xxxx2 d570e9ac-9eac-4e4f-8fda-2b1d721c8358 OS 1024 running xxxx3 ef88979e-fb7f-460c-bf56-905755e0a399 KVM 1024 running xxxx4 d8e06def-c9c9-4d17-b975-47dd4836f962 KVM 4096 running xxxx5 4b06fe88-db6e-4cf3-aadd-e1006ada7188 KVM 9216 running xxxx5 [root@10-bf-48-7f-e7-03 ~]# The host reboots several times a week with no crash dump in /var/crash and no messages in the /var/adm/messages log. Basically /var/adm/messages looks like there was a hard reset: 2012-11-23T08:54:43.210625+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T09:14:43.187589+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T09:34:43.165100+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T09:54:43.142065+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T10:14:43.119365+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T10:34:43.096351+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T10:54:43.073821+00:00 10-bf-48-7f-e7-03 rsyslogd: -- MARK -- 2012-11-23T10:57:55.610954+00:00 10-bf-48-7f-e7-03 genunix: [ID 540533 kern.notice] #015SunOS Release 5.11 Version joyent_20121018T224723Z 64-bit 2012-11-23T10:57:55.610962+00:00 10-bf-48-7f-e7-03 genunix: [ID 299592 kern.notice] Copyright (c) 2010-2012, Joyent Inc. All rights reserved. 2012-11-23T10:57:55.610967+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: lgpg 2012-11-23T10:57:55.610971+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: tsc 2012-11-23T10:57:55.610974+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: msr 2012-11-23T10:57:55.610978+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: mtrr 2012-11-23T10:57:55.610981+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: pge 2012-11-23T10:57:55.610984+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: de 2012-11-23T10:57:55.610987+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: cmov 2012-11-23T10:57:55.610995+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: mmx 2012-11-23T10:57:55.611000+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: mca 2012-11-23T10:57:55.611004+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: pae 2012-11-23T10:57:55.611008+00:00 10-bf-48-7f-e7-03 unix: [ID 223955 kern.info] x86_feature: cv8 The problem is that sometimes the host loses the network interface on reboot so we need to perform a manual hardware reset to bring it back. We do not have physical or virtual access to the server console - no KVM, no iLO or anything like this. So, the only way to debug is to analyze crash dumps/log files. I am not a SmartOS/Solaris expert so I am not sure how to proceed. Is there any equivalent of Linux netconsole for SmartOS? Can I just redirect the console output to the network port somehow? Maybe I am missing something obvious and crash information is located somewhere else.

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  • Ms Excel 2010 Importing Data in One ROW and getting sum particular CELL

    - by Omeshanker
    I am importing data by using .txt file to MS Excel and whole data is imported in ONE ROW. I want to get SUM of those values which corresponds to a particular Month. For Example :- Name Month Total Value Mark Jan 2000 Mark Jan 1500 Mark Feb 2900 Mark Feb 3000 I want to get the TOTAL value in the Month Jan in a particular Cell. Kindly tell me how to proceed. NOTE: Whole data is imported in one ROW only. So the formula should add automatically those values which it finds out on the row. Thanks Omesh

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  • Objective-C woes: cellForRowAtIndexPath crashes.

    - by Mr. McPepperNuts
    I want to the user to be able to search for a record in a DB. The fetch and the results returned work perfectly. I am having a hard time setting the UItableview to display the result tho. The application continually crashes at cellForRowAtIndexPath. Please, someone help before I have a heart attack over here. Thank you. @implementation SearchViewController @synthesize mySearchBar; @synthesize textToSearchFor; @synthesize myGlobalSearchObject; @synthesize results; @synthesize tableView; @synthesize tempString; #pragma mark - #pragma mark View lifecycle - (void)viewDidLoad { [super viewDidLoad]; } #pragma mark - #pragma mark Table View - (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath { //handle selection; push view } - (NSInteger)numberOfSectionsInTableView:(UITableView *)tableView{ /* if(nullResulSearch == TRUE){ return 1; }else { return[results count]; } */ return[results count]; } - (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section { return 1; // Test hack to display multiple rows. } - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *CellIdentifier = @"Search Cell Identifier"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; if(cell == nil){ cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleValue2 reuseIdentifier:CellIdentifier] autorelease]; } NSLog(@"TEMPSTRING %@", tempString); cell.textLabel.text = tempString; return cell; } #pragma mark - #pragma mark Memory management - (void)didReceiveMemoryWarning { // Releases the view if it doesn't have a superview. [super didReceiveMemoryWarning]; } - (void)viewDidUnload { self.tableView = nil; } - (void)dealloc { [results release]; [mySearchBar release]; [textToSearchFor release]; [myGlobalSearchObject release]; [super dealloc]; } #pragma mark - #pragma mark Search Function & Fetch Controller - (NSManagedObject *)SearchDatabaseForText:(NSString *)passdTextToSearchFor{ NSManagedObject *searchObj; UndergroundBaseballAppDelegate *appDelegate = [[UIApplication sharedApplication] delegate]; NSManagedObjectContext *managedObjectContext = appDelegate.managedObjectContext; NSFetchRequest *request = [[NSFetchRequest alloc] init]; NSPredicate *predicate = [NSPredicate predicateWithFormat:@"name == [c]%@", passdTextToSearchFor]; NSEntityDescription *entity = [NSEntityDescription entityForName:@"Entry" inManagedObjectContext:managedObjectContext]; NSSortDescriptor *sortDescriptor = [[NSSortDescriptor alloc] initWithKey:@"name" ascending:NO]; NSArray *sortDescriptors = [[NSArray alloc] initWithObjects:sortDescriptor, nil]; [request setSortDescriptors:sortDescriptors]; [request setEntity: entity]; [request setPredicate: predicate]; NSError *error; results = [managedObjectContext executeFetchRequest:request error:&error]; if([results count] == 0){ NSLog(@"No results found"); searchObj = nil; nullResulSearch == TRUE; }else{ if ([[[results objectAtIndex:0] name] caseInsensitiveCompare:passdTextToSearchFor] == 0) { NSLog(@"results %@", [[results objectAtIndex:0] name]); searchObj = [results objectAtIndex:0]; nullResulSearch == FALSE; }else{ NSLog(@"No results found"); searchObj = nil; nullResulSearch == TRUE; } } [tableView reloadData]; [request release]; [sortDescriptors release]; return searchObj; } - (void)searchBarSearchButtonClicked:(UISearchBar *)searchBar{ textToSearchFor = mySearchBar.text; NSLog(@"textToSearchFor: %@", textToSearchFor); myGlobalSearchObject = [self SearchDatabaseForText:textToSearchFor]; NSLog(@"myGlobalSearchObject: %@", myGlobalSearchObject); tempString = [myGlobalSearchObject valueForKey:@"name"]; NSLog(@"tempString: %@", tempString); } @end *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[UILongPressGestureRecognizer isEqualToString:]: unrecognized selector sent to instance 0x3d46c20'

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  • Microsoft guarantees the performance of SQL Server

    - by simonsabin
    I have recently been informed that Microsoft will be guaranteeing the performance of SQL Server. Yes thats right Microsoft will guarantee that you will get better performance out of SQL Server that any other competitor system. However on the flip side there are also saying that end users also have to guarantee the performance of SQL Server if they want to use the next release of SQL Server targeted for 2011 or 2012. It appears that a recent recruit Mark Smith from Newcastle, England will be heading a new team that will be making sure you are running SQL Server on adequate hardware and making sure you are developing your applications according to best practices. The Performance Enforcement Team (SQLPET) will be a global group headed by mark that will oversee two other groups the existing Customer Advisory Team (SQLCAT) and another new team the Design and Operation Group (SQLDOG). Mark informed me that the team was originally thought out during Yukon and was going to be an independent body that went round to customers making sure they didn’t suffer performance problems. However it was felt that they needed to wait a few releases until SQL Server was really there. The original Yukon Independent Performance Enhancement Team (YIPET) has now become the SQL Performance Enforcement Team (SQLPET). When challenged about the change from enhancement to enforcement Mark was unwilling to comment. An anonymous source suggested that "..Microsoft is sick of the bad press SQL Server gets for performance when the performance problems are normally down to people developing applications badly and using inadequate hardware..." Its true that it is very easy to install and run SQL, unlike other RDMS systems and the flip side is that its also easy to get into performance problems due to under specified hardware and bad design. Its not yet confirmed if this enforcement will apply to all SKUs or just the high end ones. I would personally welcome some level of architectural and hardware advice service that clients would be able to turn to, in order to justify getting the appropriate hardware at the start of a project and not 1 year in when its often too late.

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  • Customizing Spaces UI

    - by vijaykumar.yenne
    In most common scenarios we stumble up on use cases to customize the Web center spaces UI. Is the Spaces UI customizable? What is the extent to which we can customize? How do i customize it? These are some questions that developers/architects normally come across. Well to clear the air, OOTB spaces comes with some default "site templates" and it also gives a flexibility to create custom site templates suiting the organization needs. The site templates concept has been introduced in the latest PS1 release of webcenter and to customize/create the the new site template, we have to leverage the Extend Spaces Project available on OTN. You could download the the project from here. Also there is white paper available on what all can be customized/extended from spaces perspective listed here . There is a specific details outlined on how to create custom site template in the Customizing Site Template white paper. One of the things the white paper high lights is "While you can create new site templates and modify the sample site templates but you cannot modify either of the out-of-the-box site templates ie the default and maximized. So if my need is to either increase the size of header to fit in a bigger logo or introduce couple of extra links on the default/maximized lay out how do i achieve this? All you need to do is customize the OOTB shell (shell-config.xml). 1. Copy the shell config's available in the Source Files Directory of the extended spaces unzipped directory into the CustomSite Template Project ExtendWebCenterSpaces\CustomSiteTemplate\custom\oracle\webcenter\webcenterapp\metadata\shell 2. Modify the appropriate shell 3. Deploy the CustomSite Template as ADF Jar 4. ensure you have the profile dependency on the aboproject int he custom webcenter spaces project 5. Deploy the Spaces Extension on the Webcenter Spaces Instance. (Details in the first white paper). You should see the changes immediately. eg: In the default shell, i have changed the height from 30 to 60 to increase the header size height="60" This is what i get to see : If you have worked on the R1 release time frame, where you created a custom shell/chrome, how do we make them compatible and make it available in the Spaces PS1 instance? All you need to do is the following: 1. Copy the custom shell in to the shell directory of the custom site template project 2. Register the shell with WCSiteTemplates.xml available in the same project. Eg : Yo can add the below entry pagePath="/oracle/webcenter/webcenterapp/view/templates/MyShellTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/ Note : pagePath - Absolute path of the template JSPX file. This path must be unique. So you might have to do the following to get your custom chrome working absolutely fine with no problems at all: 1. Create a jspx page, say /custom/mysite/SiteTemplate.jspx 2. Include the the default jspx in the new site template like following SiteTemplate.jspx ------------------ 3. Add the newly created site template in the WCSiteTemplate.xml file like following - pagePath="/custom/mysite/SiteTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/

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  • JDBC Triggers

    - by Tim Dexter
    Received a question from a customer last week, they were using the new rollup patch on top of 10.1.3.4.1. What are these boxes for? Don't you know? Surely? Well, they are for ... that new functionality, you know it's in the user docs, that thingmabobby doodah. OK, I dont know either, I can have a guess but let me check first. Serveral IM sessions, emails and a dig through the readme for the new patch and I had my answer. Its not in the official documentation, yet. Leslie is on the case. The two fields were designed to allow an Admin to set a users context attributes before a connection is made to a database and for un-setting the attributes after the connection is broken by the extraction engine. We got a sample from the Enterprise Manager team on how they will be using it with their VPD connections. FUNCTION bip_to_em_user (user_name_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETEMUSERCONTEXT(user_name_in, MGMT_USER.OP_SET_IDENTIFIER); return TRUE; END bip_to_em_user; And used in the jdbc data source definition like this (pre-process function): sysman.mgmt_bip.bip_to_em_user(:xdo_user_name) You, of course can call any function that is going to return a boolean value, another example might be. FUNCTION set_per_process_username (username_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETUSERCONTEXT(username_in); return TRUE; END set_per_process_username Just use your own function/package to set some user context. Very grateful for the mail from Leslie on the EM team's usage but I had to try it out. Rather than set up a VPD, I opted for a simpler test. Can I log the comings and goings of users and their queries using the same pre-process text box. Reaching back into the depths of my developer brain to remember some pl/sql, it was not that deep and I came up with: CREATE OR REPLACE FUNCTION BIPTEST (user_name_in IN VARCHAR2, smode IN VARCHAR2) RETURN BOOLEAN AS BEGIN INSERT INTO LOGTAB VALUES(user_name_in, sysdate,smode); RETURN true; END BIPTEST; To call it in the pre-fetch trigger. BIPTEST(:xdo_user_name) Not going to set the pl/sql world alight I know, but you get the idea. As a new connection is made to the database its logged in the LOGTAB table. The SMODE value just sets if its an entry or an exit. I used the pre- and post- boxes. NAME UPDATE_DATE S_FLAG oracle 14-MAY-10 09.51.34.000000000 AM Start oracle 14-MAY-10 10.23.57.000000000 AM Finish administrator 14-MAY-10 09.51.38.000000000 AM Start administrator 14-MAY-10 09.51.38.000000000 AM Finish oracle 14-MAY-10 09.51.42.000000000 AM Start oracle 14-MAY-10 09.51.42.000000000 AM Finish It works very well, I had some fun trying to find a nasty query for the extraction engine so that the timestamps from in to out actually had a difference. That engine is fast! The only derived value you can pass from BIP is :xdo_user_name. None of the other server values are available. Connection pools are not currently supported but planned for a future release. Now you know what those fields are for and look for some official documentation, rather than my ramblings, coming soon!

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  • Validating Petabytes of Data with Regularity and Thoroughness

    - by rickramsey
    by Brian Zents When former Intel CEO Andy Grove said “only the paranoid survive,” he wasn’t necessarily talking about tape storage administrators, but it’s a lesson they’ve learned well. After all, tape storage is the last line of defense to prevent data loss, so tape administrators are extra cautious in making sure their data is secure. Not surprisingly, we are often asked for ways to validate tape media and the files on them. In the past, an administrator could validate the media, but doing so was often tedious or disruptive or both. The debut of the Data Integrity Validation (DIV) and Library Media Validation (LMV) features in the Oracle T10000C drive helped eliminate many of these pains. Also available with the Oracle T10000D drive, these features use hardware-assisted CRC checks that not only ensure the data is written correctly the first time, but also do so much more efficiently. Traditionally, a CRC check takes at least 25 seconds per 4GB file with a 2:1 compression ratio, but the T10000C/D drives can reduce the check to a maximum of nine seconds because the entire check is contained within the drive. No data needs to be sent to a host application. A time savings of at least 64 percent is extremely beneficial over the course of checking an entire 8.5TB T10000D tape. While the DIV and LMV features are better than anything else out there, what storage administrators really need is a way to check petabytes of data with regularity and thoroughness. With the launch of Oracle StorageTek Tape Analytics (STA) 2.0 in April, there is finally a solution that addresses this longstanding need. STA bundles these features into one interface to automate all media validation activities across all Oracle SL3000 and SL8500 tape libraries in an environment. And best of all, the validation process can be associated with the health checks an administrator would be doing already through STA. In fact, STA validates the media based on any of the following policies: Random Selection – Randomly selects media for validation whenever a validation drive in the standalone library or library complex is available. Media Health = Action – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Action.” You can specify from one to five exchanges. Media Health = Evaluate – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Evaluate.” You can specify from one to five exchanges. Media Health = Monitor – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Monitor.” You can specify from one to five exchanges. Extended Period of Non-Use – Selects media that have not had an exchange for a specified number of days. You can specify from 365 to 1,095 days (one to three years). Newly Entered – Selects media that have recently been entered into the library. Bad MIR Detected – Selects media with an exchange resulting in a “Bad MIR Detected” error. A bad media information record (MIR) indicates degraded high-speed access on the media. To avoid disrupting host operations, an administrator designates certain drives for media validation operations. If a host requests a file from media currently being validated, the host’s request takes priority. To ensure that the administrator really knows it is the media that is bad, as opposed to the drive, STA includes drive calibration and qualification features. In addition, validation requests can be re-prioritized or cancelled as needed. To ensure that a specific tape isn’t validated too often, STA prevents a tape from being validated twice within 24 hours via one of the policies described above. A tape can be validated more often if the administrator manually initiates the validation. When the validations are complete, STA reports the results. STA does not report simply a “good” or “bad” status. It also reports if media is even degraded so the administrator can migrate the data before there is a true failure. From that point, the administrators’ paranoia is relieved, as they have the necessary information to make a sound decision about the health of the tapes in their environment. About the Photograph Photograph taken by Rick Ramsey in Death Valley, California, May 2014 - Brian Follow OTN Garage on: Web | Facebook | Twitter | YouTube

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Knowledge Management Feedback

    - by Robert Schweighardt
    Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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  • rsync problems and security concerns

    - by MB.
    Hi I am attempting to use rsync to copy files between two linux servers. both on 10.04.4 I have set up the ssh and a script running under a cron job. this is the message i get back from the cron job. To: mark@ubuntu Subject: Cron ~/rsync.sh Content-Type: text/plain; charset=ANSI_X3.4-1968 X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: Message-Id: <20120708183802.E0D54FC2C0@ubuntu Date: Sun, 8 Jul 2012 14:38:01 -0400 (EDT) rsync: link_stat "/home/mark/#342#200#223rsh=ssh" failed: No such file or directory (2) rsync: opendir "/Library/WebServer/Documents/.cache" failed: Permission denied (13) rsync: recv_generator: mkdir "/Library/Library" failed: Permission denied (13) * Skipping any contents from this failed directory * rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1060) [sender=3.0.7] Q.1 can anyone tell me why I get this message -- rsync: link_stat "/home/mark/#342#200#223rsh=ssh" failed: No such file or directory (2) the script is: #!/bin/bash SOURCEPATH='/Library' DESTPATH='/Library' DESTHOST='192.168.1.15' DESTUSER='mark' LOGFILE='rsync.log' echo $'\n\n' >> $LOGFILE rsync -av –rsh=ssh $SOURCEPATH $DESTUSER@$DESTHOST:$DESTPATH 2>&1 >> $LOGFILE echo “Completed at: `/bin/date`” >> $LOGFILE Q2. I know I have several problems with the permissions all of the files I am copying usually require me to use sudo to manipulate them. My question is then is there a way i can run this job without giving my user root access or using root in the login ?? Thanks for the help .

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