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  • What is a fairly accepted endpoints to concurrent calls ratio for a PBX?

    - by Logan Bibby
    Hey guys! Not too positive about the relevance of this question to Server Fault, but I'll let you guys poke around at it anyway. :) I'm trying to figure out what an accepted ratio of endpoints to concurrent calls on the "average" office PBX. I'm defining concurrent calls as any call being placed, including internal calls. I'm not going to be considering call centers into this ratio, I'll be looking at those differently, anyway. To give you guys a little history behind the question: I need this ratio to be able to figure out decent specs for a virtual PBX service I'm going to be rolling out within the upcoming months. The ratio will determine the number of trunks needed per PBX system. -- Logan

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  • How can I peer into a Windows user's RDP session for support, where I initiate the support session?

    - by David Bullock
    I've used both WebEx and GoToAssist, but neither of them have a story to tell for 'unattended' access of a user's desktop unless the user is using the machine's primary console. Unattended in the sense that they phone me and I then appear in their session, rather than they visit a website and enter their details and wait for me. This is a common use-case, since the users' machine is a virtual desktop, and the session broker is connecting the user via RDP. They never have a session with their desktop unless it's a remote desktop session. At the moment, if I use either of the said products to get an unattended support session going, all I can see is the login screen of the physical console, telling me that a remote session is in progress. Are there alternative tools which will make me happy?

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  • rpd over https using a linux client

    - by Nils
    My employer switched from vpn and rdp to using what our admin calls "rdp over https". Since that switch I find myself unable to connect to the "new" rdp server. I think the progress is as follows: A rdp gateway-server is connected via tls the requested sever (different from the gateway-server) is then connected through the tls connection. In windows mstsc-settings the server name is the "internal network name" of the machine I wish to connect. And on the last tab (in German it is called "leistung" - could be activity) I go to the "connection from everywhere" settings and set the gateway-server under gateway-server. Now: Is there any way to use this scenario under linux (apart from a virtual machine running Windows)? I am interested in free ideas (e.g. is it possible to create a tls tunnel and connect through that using freerdp/rdesktop?) non-free ideas. As long as they work I'll worry about the costs later. Free ideas would be better :-)

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  • Is computer's DRAM size not as important once we get a Solid State Drive?

    - by Jian Lin
    I am thinking of getting a Dell X11 netbook, and it can go up to 8GB of DRAM, together with a 256GB Solid State Drive. So in that case, it can handle quite a bit of Virtual PC running Linux, and Win XP, etc. But is the 8GB of RAM not so important any more. Won't 2GB or 4GB be quite good if a Solid State Hard drive is used? I think the most worried thing is that the memory is not enough and the less often used data is swapped to the pagefile on hard disk and it will become really slow, but with SDD drive, the problem is a lot less of a concerned? Is there a comparison as to, if DRAM speed is n, then SDD drive speed is how many n and hard disk speed is how many n just as a ball park comparison?

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  • IIS/SMTP - unable to move emails from inetpub/mailroot/Queue due to file lock

    - by Bryan Roth
    I have a listener that processes emails in the inetpub/mailroot/Queue directory. Once the listener is done processing an email it proceeds to move the email to another directory. However, moving the email is not possible due to a file lock by the process inetinfo.exe. I have noticed that this file lock is released after a period time that ranges from several hours to several days. You can see that the Queue directory can get pretty full over time. The only way I have been able to work around this is by manually stopping and starting my SMTP virtual server in IIS. Is it possible to release this file lock programmatically? If not, is it possible to expedite releasing this file lock?

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  • Why does Windows 7 need hardware virtualization to run XP mode?

    - by Ken Pespisa
    I have a MacBook Pro and I've run VMware Fusion's unity mode and Parallels' cohesion mode along side the Mac OS X, and both work pretty seamlessly. I figured XP Mode in Windows 7 would be something similar, but I then learned my machine requires hardware virtualization support, which it does not have. My machine is an HP dc7800. That's a dual core 2.2GHz machine with 4GBs of RAM. Certainly it has the horsepower to run a virtual environment alongside the primary OS. I'm wondering: 1) Why Microsoft decided to make hardware virtualization a requirement and 2) What am I missing? Is the experience similar to Parallel's cohesion mode / Fusion's unity mode? Thanks!

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  • Installing Software from a CD onto a Netbook

    - by Jonathan Sampson
    I apologize if this question has come up before - I can't seem to find it. Tonight my wife and I purchased a small samsung netbook and have been enjoying it for a light-weight solution around the house. My wife has a game she loves to play that was installed on her last laptop, but we'd like to put it on the netbook. The problem is, there's no cd-drive on the netbook and the game must be installed from a CD. What other ways can I install software from a CD onto the netbook lacking a local cd-drive on the device itself? I would prefer to not have to create image files, and mount virtual drives, etc.

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  • Internet Dropping?!

    - by stead1984
    I have a virtual DC running DNS and Routing and Remote Access, that routes ALL workstations Internet traffic out to the Internet, this works fine but noticed that the Internet drops occasionally. I've checked with our service provider (Managed Communications) and they are adamant that it's not their fault. The Internet drops seem to affect everyone. We also have a server configured to use the same Internet service on a different network over a site-to-site VPN connection which also suffers from packet drops. I've spoken to Cisco and have done many tests with Cisco and they believe the problem is down to the ISP. I'm wondering if it's a DNS issue, as the Internet service uses OpenDNS. Any ideas?

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  • Apache Serving 403 Forbidden after OS X Snow Leopard Upgrade to Version 10.6.6

    - by Ian Oxley
    I've just upgraded my MacBook Pro to OS X Snow Leopard version 10.6.6 and now Apache is misbehaving: requests to http://localhost/ generate a 403 Forbidden response -- FIXED requests to any of my virtual hosts seem to generate a 200 Ok response, but contain zero bytes Some further info that might be useful: I'm using the Apache that comes bundled with OS X. I'm using PHP from http://www.entropy.ch/software/macosx/php/ (which is in /usr/local/bin) I've had look at the Apache error log and the only error seems to be the following: [notice] child pid 744 exit signal Segmentation fault (11) I'm completely stumped by this. Any help would be much appreciated. UPDATE Ok, I've managed to resolve the 403 Forbidden error thanks to http://techtrouts.com/mac-os-x-105-web-sharing-forbidden-403-on-httplocalhostusername/ I'm still having the second problem though for any request e.g. this now happens when I request http://localhost

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  • Redirecting to a folder

    - by RN
    Apache2 Plesk 9.x I have a website www.example.com and my blog is on www.example.com/blog I have no content on www.example.com as of now So I want all requests for example.com to be redirected to www.example.com/blog How should I do that ? Is this something I can do in Apache? I am using the GoDaddy DNS server. Not sure if it matters- but I have multiple domains hosted n the same server. And I am using Plesk to manage my virtual hosts.

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  • suphp how disable ls /

    - by Pol Hallen
    Using suphp, I set a php.ini to every virtual host. In php.ini I also setted: open_basedir = /home/site1 php script runs, but if I ve a script with ls / I can see whole root directory. How can disable this hole security? <VirtualHost *:80> ServerName site1 ServerAlias www.site1.com DirectoryIndex index.html index.htm DocumentRoot /home/site1/ suPHP_Engine on AddHandler x-httpd-php .php .php3 .php4 .php5 suPHP_AddHandler x-httpd-php # THIS READ php.ini suPHP_ConfigPath /home/site1/ <Directory /home/site1/> Options -Includes -Indexes -FollowSymLinks -ExecCGI -MultiViews AllowOverride none Order allow,deny Allow from all </Directory> </VirtualHost>

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  • Remotely connecting to a Hyper-V hosted VM's console.

    - by billpg
    Hi everyone. I've just managed to successfully move an aging beige box into a Hyper-V virtual machine. We used to use the beige box by walking over and sitting at the computer itself, but we can't do that so easily when its inside the Hyper-V system. Is there a way please to access the VM's console from a workstation running XP Pro? Please note that its an obscure OS running inside the VM, so installing a VNC or similar service inside the VM is not an option. Many thanks.

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  • HP ProLiant DL320e G8 v2 - USB2.0 during POST

    - by user3513346
    Initially my USB2.0 ports were working during POST (and boot). However, now they appear not to be. I first noticed this when I could not access the RBSU by pressing F9 during POST. Then found that I couldn't boot from USB either (I was able to do both of these initially). When performing the boot via iLo remote console I can access all of the setups (i.e., all of the F(X)'s) and can boot virtual media from a 'removable drive'. Keyboard works fine once the OS is booted. Not really sure what to try here. Any advice would be greatly appreciated. Thanks. Nick.

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  • smtp sasl authentication failure

    - by cromestant
    hello, I have configured and fixed almost all the problems with my postfix +courier + mysql setup for virtual mailboxes. I can now receive mail and send it from webmail (squirrel). BUT, what I can't do is authenticate from outside client. Since my isp blocks port 25 I setup postfix to work on 1025 for smtp and setup verbose loging. Here is the verbose log of a failed authentication process LOG Authentication for imap and pop3 seem to be working but this one is not. Here is the postconf -n output. Also through mysql I can verify that it is trying to validate through the system, running a query that returns the encrypted password stored in the database. I can't seem to find the error for this. thank you in advance

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  • Free Google Docs alternative compatible with Opera

    - by f4k3
    Well gDocs isn't working ok, too many bugs and it's pretty slow (especially when saving documents). I have tried several alternatives: - Zoho - they say it's not compatible with Opera and it;s true - you even can't CTRL+V text - Buzzword - it's really slow, and some functions don't work properly (on all browsers) for example "increase indent" increases a random text indent - Etherpad - was taken over by google and is shut down - Peepel - it's a cool thing, almost a free virtual desktop in a browser but it's buggy - a saved a document, tried to open it end an error occured. the document was lost - OpenGoo - went commercial At the moment I'm testing ThinkFree Online - it'a a bit slow (Java :P) and some minor things don't work (like drag a toolbar) but it has cool functionalities (almost like OpenOffice! which I use at home), it actually works with opera (create, save, edit document). Maybe I'll try Scribd but is it a office/share platform? any other worth trying??

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  • Removing RAID on a DELL power-edge server

    - by Simon Callan
    We have a Dell Power-edge T110 server, with either a PERC S100 or S300 raid controller (I suspect S100), and 2 x 500GB SATA hard discs. These discs are running in RAID-1 configuration, (either 1 or 2 virtual discs), and on top of this, we have the C and D drives. As we are running low on disc space, we are looking at dropping the RAID to get some disc space back. Is it possible to split the discs back into 2 seperate hards discs that the OS can see, without losing all the data on the drives? Even better, would it be possible to split the D: drive, leaving the OS C: drive in RAID1 configuration?

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  • Is a matching entry in /etc/hosts required for hostname?

    - by JohnWoltman
    I was installing a Tomcat webapp that refused to work until I stumbled on someone else's issue with an unrelated product. The solution was to add the machine's name to /etc/hosts, to match the name returned by hostname. Is this required for general Linux networking to function correctly? My webapp is running in a virtual machine so that I can test the webapp, and I don't normally bother with the /etc/hosts file on VMs. I just shook my fist and cursed Tomcat and webapp's behavior. I read http://serverfault.com/questions/118823, but that doesn't say if it's required or not.

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  • IPTables masquerading with one NIC

    - by Tuinslak
    Hi, I am running an OpenVPN server with only one NIC. This is my current layout: public.ip > Cisco firewall > lan.ip > OpenVPN server lan.ip = 192.168.22.70 The Cisco firewall forwards the requests to the oVPN server, thus so far everything works and clients are able to connect. However, all clients connected should be able to access 3 networks: lan1: 192.168.200.0 (vpn lan) > tun0 lan2: 192.168.110.0 (office lan) > eth1 (gw 192.168.22.1) lan3: 192.168.22.0 (server lan) > eth1 (broadcast network) So tun0 is mapped to eth1. Iptables output: # iptables-save # Generated by iptables-save v1.4.2 on Wed Feb 16 14:14:20 2011 *filter :INPUT ACCEPT [327:26098] :FORWARD DROP [305:31700] :OUTPUT ACCEPT [291:27378] -A INPUT -i lo -j ACCEPT -A INPUT -i tun0 -j ACCEPT -A INPUT -i ! tun0 -p udp -m udp --dport 67 -j REJECT --reject-with icmp-port-unreachable -A INPUT -i ! tun0 -p udp -m udp --dport 53 -j REJECT --reject-with icmp-port-unreachable -A FORWARD -d 192.168.200.0/24 -i tun0 -j DROP -A FORWARD -s 192.168.200.0/24 -i tun0 -j ACCEPT -A FORWARD -d 192.168.200.0/24 -i eth1 -j ACCEPT COMMIT # Completed on Wed Feb 16 14:14:20 2011 # Generated by iptables-save v1.4.2 on Wed Feb 16 14:14:20 2011 *nat :PREROUTING ACCEPT [302:26000] :POSTROUTING ACCEPT [3:377] :OUTPUT ACCEPT [49:3885] -A POSTROUTING -o eth1 -j MASQUERADE COMMIT # Completed on Wed Feb 16 14:14:20 2011 Yet, clients are unable to ping any ip (including 192.168.200.1, which is the oVPN's IP) When the machine was directly connected to the internet, with 2 NICs, it was quite simply solved with masquerading and adding static routes in the oVPN client's config. However, as masquerading won't accept virtual interfaces (eth0:0, etc) I am unable to get masquerading to work again (and I'm not even sure whether I need virtual interfaces). Thanks. Edit: OpenVPN server: # ifconfig eth1 Link encap:Ethernet HWaddr ba:e6:64:ec:57:ac inet addr:192.168.22.70 Bcast:192.168.22.255 Mask:255.255.255.0 inet6 addr: fe80::b8e6:64ff:feec:57ac/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:6857 errors:0 dropped:0 overruns:0 frame:0 TX packets:4044 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:584046 (570.3 KiB) TX bytes:473691 (462.5 KiB) Interrupt:14 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:334 errors:0 dropped:0 overruns:0 frame:0 TX packets:334 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:33773 (32.9 KiB) TX bytes:33773 (32.9 KiB) tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:192.168.200.1 P-t-P:192.168.200.2 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) ifconfig on a client: # ifconfig eth0 Link encap:Ethernet HWaddr 00:22:64:71:11:56 inet addr:192.168.110.94 Bcast:192.168.110.255 Mask:255.255.255.0 inet6 addr: fe80::222:64ff:fe71:1156/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3466 errors:0 dropped:0 overruns:0 frame:0 TX packets:1838 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:997924 (974.5 KiB) TX bytes:332406 (324.6 KiB) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:37847 errors:0 dropped:0 overruns:0 frame:0 TX packets:37847 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:2922444 (2.7 MiB) TX bytes:2922444 (2.7 MiB) tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:192.168.200.30 P-t-P:192.168.200.29 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:689 errors:0 dropped:18 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:0 (0.0 B) TX bytes:468778 (457.7 KiB) wlan0 Link encap:Ethernet HWaddr 00:16:ea:db:ae:86 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:704699 errors:0 dropped:0 overruns:0 frame:0 TX packets:730176 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:520385963 (496.2 MiB) TX bytes:225210422 (214.7 MiB) static routes line at the end of the client's config (I've been playing around with the 192.168.200.0 -- (un)commenting to see if anything changes): route 192.168.200.0 255.255.255.0 route 192.168.110.0 255.255.255.0 route 192.168.22.0 255.255.255.0 route on a vpn client: # route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 192.168.200.29 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 192.168.22.0 192.168.200.29 255.255.255.0 UG 0 0 0 tun0 192.168.200.0 192.168.200.29 255.255.255.0 UG 0 0 0 tun0 192.168.110.0 192.168.200.29 255.255.255.0 UG 0 0 0 tun0 192.168.110.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0 0.0.0.0 192.168.110.1 0.0.0.0 UG 0 0 0 eth0 edit: Weirdly enough, if I set push "redirect-gateway def1" in the server config, (and thus routes all traffic through VPN, which is not what I want), it seems to work.

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  • VMware Workstation on Linux: Dropping core files in a shared folder...

    - by kclittle
    I'm using VMware 6.0.2 on a RHEL 4.6 host. The VMs are MontaVista CGE 5.0 (2.6.21 kernel). I'm trying to get applications running in the VMs to drop any core files on a HGFS volume, i.e. in a "shared folder". The core files get created as per the path and format given in /proc/sys/kernel/core_pattern, but they are always zero length. If I change the path to a local path (on a virtual disk in the VM), all is well. Any ideas what I have to do get the core files written into a shared folder? Thanks for your help!

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  • Other users on my Server?

    - by Jennifer Weinberg
    I'm buying a Server from a person (that I don't know really well) and I want to make sure that the previous owner hasn't got any access anymore. It's an Ubuntu Virtual Server and I already received the admin access (via shell). How can I find out if there are still other accounts left, who are still able to access my server (e.g. with a still existing shell account, ftp or another type of user account)? And how can I delete them if these accounts exist? Best regards, Jennifer

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  • Deep freeze alternative for Ubuntu

    - by Nrew
    I made some research and found out that Deep freeze is not available for ubuntu. Is there a software like deep freeze for Ubuntu 10.04. To prevent writing data on the disk. I need this so that I could try all sorts of stuff on Ubuntu without worrying if I could damage the Windows installation that is installed along side with it. Virtual box is good. But the performance is not. Because I only have 2gb of ram.

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  • Can I create an SSH user which can access only certain directory?

    - by RiMMER
    I have a Virtual Private Server which I can connect to using SSH with my root account, being able to execute any linux command and access all the disk area, obviously. I would like to create another user account, which would be able to access this server using SSH too, but only to a certain directory, for example /var/www/example.com/ For example, imagine this user has a HUGE error.log file (500 MB) located in /var/www/example.com/logs/error.log When accessing this file using FTP, this user needs to download 500 MB to view the last lines of the log, but I'd like him to be able to execute something like this: tail error.log Therefore I need him to be able to access the server using SSH, but I don't want to grant him access to all server areas. How can I do this?

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  • Cropping a PDF File's Margin During Printing

    - by JavaMan
    I'm using the free Acrobat Reader to print out some pdf documents having very large top/bottom/left/right margins. I want to remove the margins (which are wasting too much space and making the fonts too small). I used to use Acrobat (the paid version having edit features) to crop the src pdf file manually. But since it is an old version it does not support new pdf format and I don't want to upgrade for such a simple use. Is there any free way to crop/remove unwanted white margins from the printed pdf? I am thinking to print the pdf files to a PDF Printer like the Bullzip PDF Printer and enlarge the output file manually so as to remove any white margin. But there does not seem to be such a feature in Bullzip PDF Printer. Is there any other virtual printer software that can be used for this purpose?

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  • virtualbox ftp hangs on list command

    - by Tiddo
    Hi all, I have virtual box installed on a windows 7 64-bit computer, with Cent OS 5.5 as guest os. I want to be able to use ftp between those. I've installed vsftpd on the guest os, and the guest os uses a nat connection with the host os for internet. So far, I am able to connect to the guest os using ftp (in filezilla), but after the list command is executed, nothing happens, until the command is timed out. This happens in both active and passive mode. I do have set a pasv_min/max_port in the vsftpd.conf file, listing is enabled, and the ports are redirected in virtualbox. Also the ftp_data_port is set to 20. I also tried setting the pasv_address, but I had to set it to 127.0.0.1, but than filezilla gives me this: Command: PASV Response: 500 OOPS: bad family Command: PORT 127,0,0,1,139,204 Response: 500 OOPS: child died Can someone help me with this?

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  • tomcat dns forwarding to multiple applications

    - by basis vasis
    I recently installed business objects software on tomcat 6. I have 2 domains - domain1 and domain2. This software allows access to two of its applications via these URLS: ADDRESS:http://myservername.domain1:8080/BO/APP1 and ADDRESS:http://myservername.domain1:8080/BO/APP2. Instead of these urls, I would like the end users to access these apps via something like http://bobj.domain2.com:8080/BO/APP1 and http://bobj.domain2.com:8080/BO/APP2. I cannot figure out how to accomplish that. I have looked into the option of http redirect (not good because the destination address shows up in the address bar), domain forwarding (not sure if it would work with multiple applications and forwarding from one domain to another) and also using apache tomcat with mod_jk by using virtual hosts (not sure if it is possible when forwarding from one domain to a sub domain in another domain) ?? please advise as to what would be my best option and how to accomplish. thanks a bunch

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