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  • Dotfuscator Deep Dive with WP7

    - by Bil Simser
    I thought I would share some experience with code obfuscation (specifically the Dotfuscator product) and Windows Phone 7 apps. These days twitter is a buzz with black hat and white operations coming out about how the marketplace is insecure and Microsoft failed, blah, blah, blah. So it’s that much more important to protect your intellectual property. You should protect it no matter what when releasing apps into the wild but more so when someone is paying for them. You want to protect the time and effort that went into your code and have some comfort that the casual hacker isn’t going to usurp your next best thing. Enter code obfuscation. Code obfuscation is one tool that can help protect your IP. Basically it goes into your compiled assemblies, rewrites things at an IL level (like renaming methods and classes and hiding logic flow) and rewrites it back so that the assembly or executable is still fully functional but prying eyes using a tool like ILDASM or Reflector can’t see what’s going on.  You can read more about code obfuscation here on Wikipedia. A word to the wise. Code obfuscation isn’t 100% secure. More so on the WP7 platform where the OS expects certain things to be as they were meant to be. So don’t expect 100% obfuscation of every class and every method and every property. It’s just not going to happen. What this does do is give you some level of protection but don’t put all your eggs in one basket and call it done. Like I said, this is just one step in the process. There are a few tools out there that provide code obfuscation and support the Windows Phone 7 platform (see links to other tools at the end of this post). One such tool is Dotfuscator from PreEmptive solutions. The thing about Dotfuscator is that they’ve struck a deal with Microsoft to provide a *free* copy of their commercial product for Windows Phone 7. The only drawback is that it only runs until March 31, 2010. However it’s a good place to start and the focus of this article. Getting Started When you fire up Dotfuscator you’re presented with a dialog to start a new project or load a previous one. We’ll start with a new project. You’re then looking at a somewhat blank screen that shows an Input tab (among others) and you’re probably wondering what to do? Click on the folder icon (first one) and browse to where your xap file is. At this point you can save the project and click on the arrow to start the process. Bam! You’re done. Right? Think again. The program did indeed run and create a new version of your xap (doing it’s thing and rewriting back your *obfuscated* assemblies) but let’s take a look at the assembly in Reflector to see the end result. Remember a xap file is really just a glorified zip file (or cab file if you prefer). When you ran Dotfuscator for the first time with the default settings you’ll see it created a new version of your xap in a folder under “My Documents” called “Dotfuscated” (you can configure the output directory in settings). Here’s the new xap file. Since a xap is just a zip, rename it to .cab or .zip or something and open it with your favorite unarchive program (I use WinRar but it doesn’t matter as long as it can unzip files). If you already have the xap file associated with your unarchive tool the rename isn’t needed. Once renamed extract the contents of the xap to your hard drive: Now you’ll have a folder with the contents of the xap file extracted: Double click or load up your assembly (WindowsPhoneDataBoundApplication1.dll in the example) in Reflector and let’s see the results: Hmm. That doesn’t look right. I can see all the methods and the code is all there for my LoadData method I wanted to protect. Product failure. Let’s return it for a refund. Hold your horses. We need to check out the settings in the program first. Remember when we loaded up our xap file. It started us on the Input tab but there was a settings tab before that. Wonder what it does? Here’s the default settings: Renaming Taking a closer look, all of the settings in Feature are disabled. WTF? Yeah, it leaves me scratching my head why an obfuscator by default doesn’t obfuscate. However it’s a simple fix to change these settings. Let’s enable Renaming as it sounds like a good start. Renaming obscures code by renaming methods and fields to names that are not understandable. Great. Run the tool again and go through the process of unzipping the updated xap and let’s take a look in Reflector again at our project. This looks a lot better. Lots of methods named a, b, c, d, etc. That’ll help slow hackers down a bit. What about our logic that we spent days weeks on? Let’s take a look at the LoadData method: What gives? We have renaming enabled but all of our code is still there. If you look through all your methods you’ll find it’s still sitting there out in the open. Control Flow Back to the settings page again. Let’s enable Control Flow now. Control Flow obfuscation synthesizes branching, conditional, and iterative constructs (such as if, for, and while) that produce valid executable logic, but yield non-deterministic semantic results when decompilation is attempted. In other words, the code runs as before, but decompilers cannot reproduce the original code. Do the dance again and let’s see the results in Reflector. Ahh, that’s better. Methods renamed *and* nobody can look at our LoadData method now. Life is good. More than Minimum This is the bare minimum to obfuscate your xap to at least a somewhat comfortable level. However I did find that while this worked in my Hello World demo, it didn’t work on one of my real world apps. I had to do some extra tweaking with that. Below are the screens that I used on one app that worked. I’m not sure what it was about the app that the approach above didn’t work with (maybe the extra assembly?) but it works and I’m happy with it. YMMV. Remember to test your obfuscated app on your device first before submitting to ensure you haven’t obfuscated the obfuscator. settings tab: rename tab: string encryption tab: premark tab: A few final notes Play with the settings and keep bumping up the bar to try to get as much obfuscation as you can. The more the better but remember you can overdo it. Always (always, always, always) deploy your obfuscated xap to your device and test it before submitting to the marketplace. I didn’t and got rejected because I had gone overboard with the obfuscation so the app wouldn’t launch at all. Not everything is going to be obfuscated. Specifically I don’t see a way to obfuscate auto properties and a few other language features. Again, if you crank the settings up you might hide these but I haven’t spent a lot of time optimizing the process. Some people might say to obfuscate your xaml using string encryption but again, test, test, test. Xaml is picky so too much obfuscation (or any) might disable your app or produce odd rendering effets. Remember, obfuscation is not 100% secure! Don’t rely on it as a sole way of protecting your assets. Other Tools Dotfuscator is one just product and isn’t the end-all be-all to obfuscation so check out others below. For example, Crypto can make it so Reflector doesn’t even recognize the app as a .NET one and won’t open it. Others can encrypt resources and Xaml markup files. Here are some other obfuscators that support the Windows Phone 7 platform. Feel free to give them a try and let people know your experience with them! Dotfuscator Windows Phone Edition Crypto Obfuscator for .NET DeepSea Obfuscation

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  • Windows performance monitor new instances

    - by fborozan
    Hi all, I am trying to configure performance monitor on 2003/2008R1&R2 to capture new instances of the counters without any luck. For example if I select counter Process\%Processor time (to monitor processor time per any instances of the process) everything works fine until I open or close any application. If in the meanwhile new application is open it will not be included in the monitoring processor, and old application instance will display zero for % processor time. The problem is performance monitor is not refreshing instances of the new applications/users/new terminal session/ or any other metrics that changes instances in the meanwhile. The solution is to stop/start log file, but I don't want to do that every sec and the logging will be split into two files. Anybody knows how do I accomplish to add all new instances? Any help greatly appreciated

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  • Moesion Webinar: Managing BizTalk Server from your Smartphone or Tablet Without Upsetting your Boss

    - by gsusx
    BizTalkers, This Thursday we will be hosting a webinar to highlight how to use Moesion to manage your BizTalk Server environment from your mobile device. We will walk through the complete feature set of Moesion HTML5 BizTalk management console as well as complementary features of the Moesion platform that can be used to manage your BizTalk environment from your mobile device. More importantly, if you are a BizTalk developer or IT Pro we REALLY REALLY REALLY would love to get your feedback about the...(read more)

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  • CMS et interopérabilité, nouvelles priorités de la fondation Apache, « Chemistry » intègre API et librairies pour Java, Python, DotNET et PHP

    CMS et interopérabilité, nouvelles priorités de la fondation Apache « Chemistry » intègre API et librairies pour Java, Python, DotNET et PHP La fondation Apache vient de mettre le projet Chemistry en tête de ses priorités. Chemistry est une implémentation open-source de la spécification CMIS (Content Management Interoperability Services) destinée à harmoniser l'interopérabilité entre les différents systèmes de gestion de contenu d'entreprise (EMS). Le standard CMIS, initié et géré par le consortium OASIS offre un ensemble de « binding » facilitant l'accès entre plusieurs systèmes compatibles CMIS, et sans devoir cerner l'interface spécifique de chacun d'entre eux (g...

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  • In Which We Demystify A Few Docupresentment Settings And Learn the Ethos of the Author

    - by Andy Little
    It's no secret that Docupresentment (part of the Oracle Documaker suite) is powerful tool for integrating on-demand and interactive applications for publishing with the Oracle Documaker framework.  It's also no secret there are are many details with respect to the configuration of Docupresentment that can elude even the most erudite of of techies.  To be sure, Docupresentment will work for you right out of the box, and in most cases will suit your needs without toying with a configuration file.  But, where's the adventure in that?   With this inaugural post to That's The Way, I'm going to introduce myself, and what my aim is with this blog.  If you didn't figure it out already by checking out my profile, my name is Andy and I've been with Oracle (nee Skywire Software nee Docucorp nee Formmaker) since the formative years of 1998.  Strangely, it doesn't seem that long ago, but it's certainly a lifetime in the age of technology.  I recall running a BBS from my parent's basement on a 1200 baud modem, and the trepidation and sweaty-palmed excitement of upgrading to the power and speed of 2400 baud!  Fine, I'll admit that perhaps I'm inflating the experience a bit, but I was kid!  This is the stuff of War Games and King's Quest I and the demise of TI-99 4/A.  Exciting times.  So fast-forward a bit and I'm 12 years into a career in the world of document automation and publishing working for the best (IMHO) software company on the planet.  With That's The Way I hope to shed a little light and peek under the covers of some of the more interesting aspects of implementations involving the tech space within the Oracle Insurance Global Business Unit (IGBU), which includes Oracle Documaker, Rating & Underwriting, and Policy Administration to name a few.  I may delve off course a bit, and you'll likely get a dose of humor (at least in my mind) but I hope you'll glean at least a tidbit of usefulness with each post.  Feel free to comment as I'm a fairly conversant guy and happy to talk -- it's stopping the talking that's the hard part... So, back to our regularly-scheduled post, already in progress.  By this time you've visited Oracle's E-Delivery site and acquired your properly-licensed version of Oracle Documaker.  Wait -- you didn't find it?  Understandable -- navigating the voluminous download library within Oracle can be a daunting task.  It's pretty simple once you’ve done it a few times.  Login to the e-delivery site, and accept the license terms and restrictions.  Then, you’ll be able to select the Oracle Insurance Applications product pack and your appropriate platform. Click Go and you’ll see a list of applicable products, and you’ll click on Oracle Documaker Media Pack (as I went to press with this article the version is 11.4): Finally, click the Download button next to Docupresentment (again, version at press time is 2.2 p5). This should give you a ZIP file that contains the installation packages for the Docupresentment Server and Client, cryptically named IDSServer22P05W32.exe and IDSClient22P05W32.exe. At this time, I’d like to take a little detour and explain that the world of Oracle, like most technical companies, is rife with acronyms.  One of the reasons Skywire Software was a appealing to Oracle was our use of many acronyms, including the occasional use of multiple acronyms with the same meaning.  I apologize in advance and will try to point these out along the way.  Here’s your first sticky note to go along with that: IDS = Internet Document Server = Docupresentment Once you’ve completed the installation, you’ll have a shiny new Docupresentment server and client, and if you installed the default location it will be living in c:\docserv. Unix users, I’m one of you!  You’ll find it by default in  ~/docupresentment/docserv.  Forging onward with the meat of this post is learning about some special configuration options.  By now you’ve read the documentation included with the download (specifically ids_book.pdf) which goes into some detail of the rubric of the configuration file and in fact there’s even a handy utility that provides an interface to the configuration file (see Running IDSConfig in the documentation).  But who wants to deal with a configuration utility when we have the tools and technology to edit the file <gasp> by hand! I shall now proceed with the standard Information Technology Under the Hood Disclaimer: Please remember to back up any files before you make changes.  I am not responsible for any havoc you may wreak! Go to your installation directory, and locate your docserv.xml file.  Open it in your favorite XML editor.  I happen to be fond of Notepad++ with the XML Tools plugin.  Almost immediately you will behold the splendor of the configuration file.  Just take a moment and let that sink in.  Ok – moving on.  If you reviewed the documentation you know that inside the root <configuration> node there are multiple <section> nodes, each containing a specific group of settings.  Let’s take a look at <section name=”DocumentServer”>: There are a few entries I’d like to discuss.  First, <entry name=”StartCommand”>. This should be pretty self-explanatory; it’s the name of the executable that’s run when you fire up Docupresentment.  Immediately following that is <entry name=”StartArguments”> and as you might imagine these are the arguments passed to the executable.  A few things to point out: The –Dids.configuration=docserv.xml parameter specifies the name of your configuration file. The –Dlogging.configuration=logconf.xml parameter specifies the name of your logging configuration file (this uses log4j so bone up on that before you delve here). The -Djava.endorsed.dirs=lib/endorsed parameter specifies the path where 3rd party Java libraries can be located for use with Docupresentment.  More on that in another post. The <entry name=”Instances”> allows you to specify the number of instances of Docupresentment that will be started.  By default this is two, and generally two instances per CPU is adequate, however you will always need to perform load testing to determine the sweet spot based on your hardware and types of transactions.  You may have many, many more instances than 2. Time for a sidebar on instances.  An instance is nothing more than a separate process of Docupresentment.  The Docupresentment service that you fire up with docserver.bat or docserver.sh actually starts a watchdog process, which is then responsible for starting up the actual Docupresentment processes.  Each of these act independently from one another, so if one crashes, it does not affect any others.  In the case of a crashed process, the watchdog will start up another instance so the number of configured instances are always running.  Bottom line: instance = Docupresentment process. And now, finally, to the settings which gave me pause on an not-too-long-ago implementation!  Docupresentment includes a feature that watches configuration files (such as docserv.xml and logconf.xml) and will automatically restart its instances to load the changes.  You can configure the time that Docupresentment waits to check these files using the setting <entry name=”FileWatchTimeMillis”>.  By default the number is 12000ms, or 12 seconds.  You can save yourself a few CPU cycles by extending this time, or by disabling  the check altogether by setting the value to 0.  This may or may not be appropriate for your environment; if you have 100% uptime requirements then you probably don’t want to bring down an entire set of processes just to accept a new configuration value, so it’s best to leave this somewhere between 12 seconds to a few minutes.  Another point to keep in mind: if you are using Documaker real-time processing under Docupresentment the Master Resource Library (MRL) files and INI options are cached, and if you need to affect a change, you’ll have to “restart” Docupresentment.  Touching the docserv.xml file is an easy way to do this (other methods including using the RSS request, but that’s another post). The next item up: <entry name=”FilePurgeTimeSeconds”>.  You may already know that the Docupresentment system can generate many temporary files based on certain request types that are processed through the system.  What you may not know is how those files are cleaned up.  There are many rules in Docupresentment that cause the creation of temporary files.  When these files are created, Docupresentment writes an entry into a properties file called the file cache.  This file contains the name, creation date, and expiration time of each temporary file created by each instance of Docupresentment.  Periodically Docupresentment will check the file cache to determine if there are files that are past the expiration time, not unlike that block of cheese festering away in the back of my refrigerator.  However, unlike my ‘fridge cleaning tendencies, Docupresentment is quick to remove files that are past their expiration time.  You, my friend, have the power to control how often Docupresentment inspects the file cache.  Simply set the value for <entry name=”FilePurgeTimeSeconds”> to the number of seconds appropriate for your requirements and you’re set.  Note that file purging happens on a separate thread from normal request processing, so this shouldn’t interfere with response times unless the CPU happens to be really taxed at the point of cache processing.  Finally, after all of this, we get to the final setting I’m going to address in this post: <entry name=”FilePurgeList”>.  The default is “filecache.properties”.  This establishes the root name for the Docupresentment file cache that I mentioned previously.  Docupresentment creates a separate cache file for each instance based on this setting.  If you have two instances, you’ll see two files created: filecache.properties.1 and filecache.properties.2.  Feel free to open these up and check them out. I hope you’ve enjoyed this first foray into the configuration file of Docupresentment.  If you did enjoy it, feel free to drop a comment, I welcome feedback.  If you have ideas for other posts you’d like to see, please do let me know.  You can reach me at [email protected]. ‘Til next time! ###

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  • SO-Aware sessions in Dallas and Houston

    - by gsusx
    Our WCF Registry: SO-Aware keeps being evangelized throughout the world. This week Tellago Studios' Dwight Goins will be speaking at Microsoft events in Dallas and Houston ( https://msevents.microsoft.com/cui/EventDetail.aspx?culture=en-US&EventID=1032469800&IO=ycqB%2bGJQr78fJBMJTye1oA%3d%3d ) about WCF management best practices using SO-Aware . If you are in the area and passionate about WCF you should definitely swing by and give Dwight a hard time ;)...(read more)

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  • How to get IIS7 to release a locked file?

    - by Jarrod Dixon
    During our production builds, a very large (10 megabyte) static content file in the root directory will sometimes be locked by IIS and cannot be deleted by the clean task. This is presumably because it is being actively served to one or more clients at the time. The build process stops the website before cleaning via c:\Windows\System32\inetsrv\appcmd.exe stop site http://oursite.com However, this does not release the file - we have to restart IIS to get the process to relinquish its lock. appcmd.exe allows you to take IIS down completely; we do not want to do this! Are there any other ways to get IIS to let go of a locked file, without restarting IIS? Simply stopping and starting the individual website is definitely not working to release the file lock.

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  • Oracle on iPad

    - by Aaron Lazenby
    This came across the Twitter-sphere from Steve Wilson (aka @virtualsteve), Oracle Vice President, Systems management:"One of the engineers on the Ops Center team just sent me a pic of OC running on an iPad. Neat!"And here's proof:

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  • Performance Improvement: Session State

    Performance is critical to today's successful applications and web sites. If you design with an awareness of the session state management challenges you can always change your strategies to match your performance needs.

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  • Performance Improvement: Session State

    Performance is critical to today's successful applications and web sites. If you design with an awareness of the session state management challenges you can always change your strategies to match your performance needs.

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  • BizTalk 2010 upgrade - Sunset Development/Deployment Modes

    - by Ahsan Alam
    Those who are familiar with BizTalk 2006, should know about Development and Deployment modes in Visual Studio. Personally, I never questioned why it's not Debug and Release just like everything else in Visual Studio. Then everything changed in BizTalk 2010. BizTalk and Visual Studio 2010 now uses Debug and Release modes by default. When we upgraded BizTalk 2006 solution to 2010, Development and Deployment modes remained unchanged for all the projects, and code compiled without any issues. Soon, I realized that any new projects added to the converted solutions started using Debug and Release modes. This also didn't cause any problem compiling the solution from Visual Studio; however, it broke our custom build/deployment scripts since the scripts were trying to build in Deployment mode. So, I decided to change all projects from Development and Deployment modes to Debug and Release modes to keep them consistent. During this process I realized that Debug and Release modes are defaults; but it's completely customizable. During the BizTalk 2010 upgrade process, I figured that switching to default Debug and Release modes are the best options.

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  • How to fade away the icon in the dock when close the program in Mac OSX

    - by Magic
    I'm using Mac OSX Mountain Lion. But some program in the dock confusing me. When I close some program(upper left close button). The icon in the dock fade away. That mean the process close. But some program doesn't fade away(mean the process still alive), And I don't select the "Show in Dock" option. Like Microsoft Office(Word, Excel). It's too annoying. What I want is when I click the upper left close button. The icon will fade away and the program close?

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  • Getting More Out of UPK

    - by [email protected]
    Are you getting the most out of UPK? Remember the idea of streamlining your content creation efforts? How about the concept of collaboration during development? How are you leveraging the System Process Documents or Test Scripts? Is your training team benefiting from the creation of process documentation? Is UPK linked into the help menu of your application or your even at the browser level (Smart Help)? Many customers underutilize UPK. Some customers just think of UPK as a training creation solution or just for creating documentation. To get the full value of UPK you need to first evaluate how the UPK developer is installed. Single User or Multi User? If you have more than two developers of UPK, then there is a significant benefit from installing UPK in multi user mode. This helps drive collaboration, automatic version control and better facilitation of the workflow and state features with use of customized views for the developers. Has your organization installed Usage Tracking? How are the outputs deployed and for how many applications? If these questions have you thinking about your overall usage of UPK and you see significant improvement by using more of what UPK has to offer, then it could be time for a UPK Health Check. Contact your UPK Sales Consultant to help understand your environment and how to maximize the value of UPK and start getting more out of the product.

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  • SOA Checklist

    - by pat.shepherd
    In a recent meeting, the customer brought up a valid question: “How do I know if a problem/system is a good candidate for using SOA (vs. using old but trusted techniques).  I put this checklist together.  If you can answer yes to 2 or more of these, it might well be a good candidate.  This is V1, and I will likely update it over time.  Comments (that are not spam or sales pitches) appreciated. Part of the conversation was also around the fact that SOA has two faces to it; one is around the obvious reuse possibilities. The other, that often gets forgotten, is that SOA provides goodness in terms of simplifying integration even where opportunities to reuse those integrations are small; at least the integrations are standards-based and more flexible.  I did not write a lot of verbiage about each of them, for example “Business Process” implies that there is a set of step-wise actions that need to take place in a coordinated fashion that include integrating with systems (and sometimes people for approvals and other human-only actions) in the process.  

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  • Finalists for the Microsoft Accelerator for Windows Azure

    - by ScottGu
    Today, I am pleased to announce the ten finalists for the Microsoft Accelerator for Windows Azure powered by TechStars. These startups are about to launch into a three-month program where they will develop new products and businesses using Windows Azure. The response to the program has been fantastic - we received nearly 600 applications from entrepreneurs in 69 countries around the world, spanning a host of industries including retail, travel, entertainment, banking, real estate and more.  There were so many innovative ideas and amazing teams that it really made the selection process hard.  We finally landed on 10 finalists, based on their experience, qualifications, and innovative business ideas built on the cloud. This fall’s Windows Azure class includes: Advertory – Berlin, Germany. Advertory helps local businesses increase revenue and build customer loyalty. Appetas – Seattle, WA. Appetas' mission is to make restaurants look as beautiful online as they do on the plate! BagsUp – Sydney, Australia. Find great places from people you trust. Embarke – San Diego, CA. Embarke allows developers and companies the ability to integrate with any human communication channel (Facebook, Email, Text Message, Twitter) without having to learn the specifics, write code, or spend time on any of them. Fanzo – Seattle, WA. Fanzo puts sports fans in the spotlight. Find other fans, show off your fanswagger and get rewarded for your passion. MetricsHub – Bellevue, WA. A service providing cloud monitoring with incident detection and prebuilt workflows for remedying common problems. Mobilligy – Bellevue, WA. Mobilligy revolutionizes how people pay their bills by bringing convenient, secure, and instant bill payment support to mobile devices. Realty Mogul – Los Angeles, CA. Realty Mogul is a crowdfunding platform for real estate where accredited investors pool capital and invest in properties that are acquired, managed and eventually resold by professional private real estate companies and their management teams. Staq – San Francisco, CA. Back-end as a service for APIs. Socedo – Bellevue, WA. A simple and effective web application for lead generation and relationship management on Twitter. Each startup will be hosted in Seattle and mentored by entrepreneurs and venture capitalists as well as leaders from Windows Azure and other Microsoft organizations. The teams will spend the first month ideating and refining their business concepts with input and advice from their mentors as well as Microsoft customers, followed by two months of design and development. They will present their results to investors and Microsoft partners at an event in mid-January. We are really looking forward to seeing how their businesses evolve.  These teams have demonstrated incredible energy, passion, and innovative capabilities – and they are ready to show the world what’s possible with Windows Azure. Thanks, Scott P.S. And if you are new to Twitter you can also optionally follow me: @scottgu

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  • How to remove HDD Low virus

    - by samsudeen
    “HDD Low virus” is a new  fake system optimizer application which started affecting all  the Windows ( XP, vista, Windows 7) based computers world wide starting from Monday. It gets installed to the computers without notice by passing all our antivirus software. The infected computers will suddenly popup a system error  similar to the below screen shot and tries to shut down the computer.   Though the major anti virus companies have not yet release an update for this virus, We can easily remove this virus using the below steps Steps to remove HDD Low virus Press Alt+Ctrl+Delete and go the the Task Manager -> Process and kill the process with name [random number].exe ( e.g 123410.exe) Go to Run -> type msconfig to launch the System Configuration utility. In the Start up Tab un check  all the services with random name (e.g jygkgs.exe) and note folder path of the service in the Command column. Go to that folder path and delete all the exe files with random name manually ( It is recommended to use command prompt to delete the files) Delete all the HDD low files in the below path %Desktop%\HDD Low.lnk %Programs%\HDD Low\Uninstall HDD Low.lnk %Programs%\HDD Low\HDD Low.lnk Open registry using Run-> regedit.exe search for the below key and delete software\Microsoft\Windows\CurrentVersion\Run [random number].exe” Restart the computer Also update your anti virus definition and run a full scan of your computer to remove any affected files. This article titled,How to remove HDD Low virus, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Looking for BIND web interface

    - by Olivier Lalonde
    I currently manage the domains of many clients and would like to setup a BIND server so I can all manage them from one place. Now, I'm looking for a web interface to BIND that would let my clients manage their domains by themselves in case they wanted to. What web apps would be well suited for this? I'm looking for something that will only do DNS management, not something more complete like Webmin.

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  • Prioritizing Product Features

    - by Robert May
    A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. 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