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• Agile Documentation

  - by Nick Harrison

  We all know that one of the premises of the agile manifesto is to value Working Software over Comprehensive Documentation. This is a wonderful idea and it takes a tremendous burden off of project implementations. I have seen as many projects fail because of the maintenance weight of the project documentations as I have for any reason. But this goal as important as it is may not always be practical. Sometimes the client will simply insist on tedious documentation despite the arguments against it. This may be to calm a nervous client. This may be to satisfy an audit / compliance requirement. This may be a non-too subtle attempt at sabotaging the project. Ok, it is probably not an all out attempt to sabotage the project, but it will probably feel that way. So what can we do to keep to the spirit of the Agile Manifesto but still meet the needs of the client wanting the documentation? This is a good question that I have been puzzling over lately! I hope to explore some possible answers more fully here. A common theme that my solutions are likely to follow is the same theme that I often follow with simplifying complex business logic. Make it table driven! My thought is that the sought after documentation could be a report or reports out of a metadata repository. Reports are much easier to maintain than hand written documentation. Here are a few additional advantages that we can explore over time: Reports will take advantage of the fact that different people have different needs and different format requirements Reports and the supporting metadata are more easily validated and the validation can be automated. If the application itself uses this metadata than there never has to be a question as to whether or not the metadata is up to date. It is up to date or the application would not work. In many cases we should be able to automatically gather most of the Meta data that we need using reflection, system tables, etc. I think that this will lower the total cost of ownership for the documentation and may provide something useful beyond having a pretty document to look at.  What are your thoughts?

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• SharePoint Thoughts

  - by Tim Murphy

  I was listening to .NET Rocks episode #713 and it got me thinking about a number of SharePoint related topics. I have been working with SharePoint since the 2001 product came out and have watched it evolve over the years.  Today SharePoint is one of the most powerful and flexible products in the market.  Of course that doesn’t mean there isn’t room for improvement (a lot of improvement in fact) and with much power comes much responsibility. My main gripe these days is that you have to develop on a server instance.  This adds a real barrier to entry for developers.  You either have to run VMWare or Hyper-V on your developer machine or actually develop on your dev server for most tasks.  Yes, there is a way to setup a Windows 7 machine with the SharePoint components but it is very hackish. Beyond that the tools in VS2010 are a great leap forward from past generations.  Not requiring a separate package creation tool is not the least of the improvements.  Better workflow and web part development have also eased the burden of many developers. The other thing the show brought up in my thoughts was more around usage.  Users want to be able to self server everything without regard to what affect that has on leveraging their data from a corporate perspective.  My coworkers who work on Lotus Notes ask why the user can’t just do what ever they want? Part of the reason is that those features have not been built, but the other part is that giving them those features is often like giving an infant a loaded hand gun.  You can do it but it doesn’t make it the smart thing to do. As with any tool that is going to be used in the enterprise it should be subject to governance.  If controls are not in place as they said in the episode of DNR the document libraries and I believe SharePoint in general starts to look as disarrayed and unusable as a shared drive.  Consider these factors before giving into every whim of the users.  You should be able to explain to them the tradeoffs of giving them full control versus being able to leverage the information they collect to the benefit of the organization. These are just a couple of the thoughts that were triggered by the show.  I’m sure there are more discussions that can be had.  Feel free to leave your comments about the pros and cons of SharePoint. del.icio.us Tags: .NET Rocks,SharePoint,software development

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• Lookup Viewer

  - by Geertjan

  The Maven integrated view that I showed yesterday I was able to create because I happened to know that an implementation of SubprojectProvider and LogicalViewProvider are in the Lookup of Maven projects. With that knowledge, I was able to use and even delegate to those implementations. But what if you don't know that those implementations are in the Lookup of the Project object? In the case of the Maven Project implementation, you could look in the source code of the Maven Project implementation, at the "getLookup" method. However, any other module could be putting its own objects into that Lookup, dynamically, i.e., at runtime. So there's no way of knowing what's in the Lookup of any Project object or any other object with a Lookup. But now imagine that you have a Lookup Viewer, as a tool during development, which you would exclude when distributing the application. Whenever new objects are found in the Lookup, the viewer displays them. You could install the Lookup Viewer into NetBeans IDE, or any other NetBeans Platform application, and then get a quick impression of what's actually in the Lookup when you select a different item in the application during development. Here it is (though I vaguely remember someone else writing something similar): Above, a Maven Project is selected. The Lookup Window shows that, among many other classes, an implementation of SubprojectProvider and LogicalViewProvider are found in the Lookup when the Maven Project is selected. If an item in the Lookup Window has its own Lookup, the content of that Lookup is displayed as child nodes of the Lookup, etc, i.e., you can explore all the way down the Lookup of each item found within objects found within the current selection. (What's especially fun is seeing the SaveCookieImpl being added and removed from the Lookup Window when you make/save a change in a document.) Another example is below, showing the Lookup Window installed in a custom application created during a course at MIT in Boston: A small trick I had to apply is that I always show the previous Lookup, since the current Lookup, when you select one of the Nodes in the Lookup Window, would be the Lookup of the Lookup Window itself! If anyone is interested in this, I can publish the NetBeans module providing the above window to the NetBeans update center. 

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• How can I set up Friendly URL to Nginx?

  - by MKK

  I'm trying to use dokuwiki with its Friendly URL on Nginx. The problem that I'm facing is, it doesn' show correct path to any link(even stylesheet, and images) on every page It looks that paths are missing wiki/ part. If I click on the image and show its destination, it shows this url http://foo-sample.com/lib/tpl/dokuwiki/images/logo.png But it has to be this below. http://foo-sample.com/wiki/lib/tpl/dokuwiki/images/logo.png and login URL is not working either. If I click on login link, it takes me to http://foo-sample.com/wiki/start?do=login&sectok=ff7d4a68936033ed398a8b82ac9 and it says 404 Not Found I took a look at this https://www.dokuwiki.org/rewrite#nginx and tried as much as possible. However it still doesn't work. Here's my conf files. How can I fix this problem? dokuwiki is set in /usr/share/wiki /etc/nginx/conf.d/rails.conf upstream sample { ip_hash; server unix:/var/run/unicorn/unicorn_foo-sample.sock fail_timeout=0; } server { listen 80; server_name foo-sample.com; root /var/www/html/foo-sample/public; location /wiki { alias /usr/share/wiki; index doku.php; } location ~ ^/wiki.+\.php$ { fastcgi_pass 127.0.0.1:9000; fastcgi_index doku.php; fastcgi_split_path_info ^/wiki(.+\.php)(.*)$; fastcgi_param SCRIPT_FILENAME /usr/share/wiki$fastcgi_script_name; include /etc/nginx/fastcgi_params; } } /usr/share/wiki/.htaccess ## Enable this to restrict editing to logged in users only ## You should disable Indexes and MultiViews either here or in the ## global config. Symlinks maybe needed for URL rewriting. #Options -Indexes -MultiViews +FollowSymLinks ## make sure nobody gets the htaccess files <Files ~ "^[\._]ht"> Order allow,deny Deny from all Satisfy All </Files> # Uncomment these rules if you want to have nice URLs using # $conf['userewrite'] = 1 - not needed for rewrite mode 2 # Not all installations will require the following line. If you do, # change "/dokuwiki" to the path to your dokuwiki directory relative # to your document root. # If you enable DokuWikis XML-RPC interface, you should consider to # restrict access to it over HTTPS only! Uncomment the following two # rules if your server setup allows HTTPS. RewriteCond %{HTTPS} !=on RewriteRule ^lib/exe/xmlrpc.php$ https://%{SERVER_NAME}%{REQUEST_URI} [L,R=301] <IfModule mod_geoip.c> GeoIPEnable On Order deny,allow deny from all SetEnvIf GEOIP_COUNTRY_CODE JP AllowCountry Allow from .googlebot.com Allow from .yahoo.net Allow from .msn.com Allow from env=AllowCountry </IfModule>

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• Sync Google Calendar with SharePoint Calendar

  - by dataintegration

  The ADO.NET Providers for Google and SharePoint make it easy to retrieve and update data in both Google's web services and SharePoint. This article shows how the SQL interface to data makes it easy to build applications that need to move data from one source to another. The application described here is a demo Windows application that synchronizes calendar events between Google and SharePoint, but the RSSBus Providers can be used to achieve integrations on both the .NET and the Java platforms, including more sophisticated features like full automation. Getting the Events Step 1: Google accounts can have several calendars. Obtain a list of a user's Google Calendars by issuing a query to the Calendars table. For example: SELECT * FROM Calendars. Step 2: In order to get a list of the events from a given Google Calendar, issue a query to the CalendarEvents table while specifying the CalendarId from the Calendars table. The resulting events can be further filtered by using the StartDateTime or EndDateTime columns. For example: SELECT * FROM CalendarEvents WHERE (CalendarId = '[email protected]') AND (StartDateTime >= '1/1/2012') AND (StartDateTime <= '2/1/2012') Step 3: SharePoint stores data in Lists. There are various types of lists, e.g., document lists and calendar lists. A SharePoint account can have several lists of the same type. To find all the calendar lists in SharePoint, use the ListLists stored procedure and inspect the BaseTemplate column. Step 4: The SharePoint data provider models each SharPoint list as a table. Get the events in a particular calendar by querying the table with the same name as the list. The events may be filtered further by specifying the EventDate or EndDate columns. For example: SELECT * FROM Calendar WHERE (EventDate >= '1/1/2012') AND (EventDate <= '2/1/2012') Synchronizing the Events Synchronizing the events is a simple process. Once the events from Google and SharePoint are available they can be compared and synchronized based on user preference. The sample application does this based on user input, but it is easy to create one that does the synchronization automatically. The INSERT, UPDATE, and DELETE statements available in both data providers makes it easy to create, update, or delete events as needed. Pre-Built Demo Application The executable for the demo application can be downloaded here. Note that this demo is built using BETA builds of the ADO.NET Provider for Google V2 and ADO.NET Provider for SharePoint V2, and will expire in 2013. Source Code You can download the full source of the demo application here. You will need the Google ADO.NET Data Provider V2 and the SharePoint ADO.NET Data Provider V2, which can be obtained here.

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• How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?

  - by sathya

  How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?MIXED_DML_OPERATION :-one of the worst issues we have ever faced :)While trying to perform DML operation on a setup object and non-setup object in a single action you will face this error.Following are the solutions I tried and the final one worked out :-1. perform the 1st objects DML on normal apex method. Then Call the 2nd objects DML through a future method.    Drawback :- You cant get a response from the future method as its context is different and because its executing asynchronously and that its static.2. Tried the following option but it didnt work :-    1. perform the dml operation on the normal apex method.    2. tried calling the 2nd dml from trigger thinking that it would be in a different context. But it didnt work.    3. Some suggestions were given in some blogs that we could try System.runas()   Unfortunately that works only for test class.   4. Finally achieved it with response synchronously through the following solution :-    a. Created 2 apex:commandbuttons :-        1. <apex:commandButton value="Save and Send Activation Email" action="{!CreateContact}"  rerender="junkpanel" oncomplete="callSimulateUserSave()">            Note :- Oncomplete will not work if you dont have a rerender attribute. So just try refreshing a junk panel.        2. <apex:commandButton value="SimulateUserSave" id="SimulateUserSave" action="{!SaveUser}"  style="display:none;margin-left:5px;"/>        Have a junk panel as well just for rerendering  :-        <apex:outputPanel id="junkpanel"></apex:outputPanel>    b. Created this javascript function which is called from first button's oncomplete and clicks the second button :-                function callSimulateUserSave()                {                    // Specify the id of the button that needs to be clicked. This id is based on the Apex Component Hierarchy.                    // You will not get this value if you dont have the id attribute in the button which needs to be clicked from javascript                    // If you have any doubt in getting this value. Just hover over the button using Chrome developer tools to get the id.                    // But it will show like theForm:SimulateUserSave but you need to replace the colon with a dot here.                    // Note :- I have given display:none in the style of the second button to make sure that, it is not visible for the user.                    var mybtn=document.getElementById('{!$Component.theForm.SimulateUserSave}');                                    mybtn.click();                }    c. Apex Methods CreateContact and SaveUser are the pagereference methods which contains the code to create contact and user respectively.       After inserting the user inside the second apex method you can just set some public Properties in the page,        for ex:- created userid to get the user details and display in the page to show the acknowledgement to the users that the User is created.

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• What to do when you inherit an unmaintainable codebase?

  - by GordonM

  I'm currently working at a company with 2 other PHP developers aside from me, and 1 junior developer. The senior developer who originally built the system we're all working on has resigned and will only be here for a matter of weeks. The other developer, who is the only other guy who knows anything about the system, is unhappy here and is looking for a new job. I'm very real danger of being left behind as the only experienced developer on this codebase. Since I've joined this company I've tried to push for better coding standards, project documentation, etc and I do think I've made some headway, but the vast majority of the code is simply unmaintainable and uncommented. A lot of this has to do with the need to get things done fast at points in the project before I joined, but now the technical debt is enormous, even with the two developers who do understand the system on board. Without them, it will simply be impossible to do anything with it. The senior developer is working on trying to at least comment all his code before he leaves but I think the codebase is simply too vast to properly document in the remaining time. Besides, when he does comment it still doesn't make things as clear as it could. If the system was better organized and documented I could probably start refactoring it incrementally, but the whole thing is so tightly coupled that it's very difficult to make any changes in one module without having unintended knock-on effects in other modules. Naturally, there's no unit tests either, and I honestly don't think this codebase could possibly be unit tested anyway given how it's implemented. There also never seems to be enough time to get things done even with 3 developers and 1 junior developer. With one developer and one junior, neither of which had significant input into the early design of the system, I don't see how we could possibly get anything done with keeping the current system working, implementing new features as needed and developing a replacement for the current codebase that is better organized. Is there an approach I can take to cope with this situation, or should I be getting my own CV in order as well at this point? If it was just me and the junior designer who would be left I'd go for the latter option almost without question. However, there's a team of front-end developers and content managers as well, and I'm worried what would become of them if I left and put them in a position where there would be no developers at all. The department might just be closed down altogether under such circumstances, and then I'd have their unemployment on my conscience as well!

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• Download files from a SharePoint site using the RSSBus SSIS Components

  - by dataintegration

  In this article we will show how to use a stored procedure included in the RSSBus SSIS Components for SharePoint to download files from SharePoint. While the article uses the RSSBus SSIS Components for SharePoint, the same process will work for any of our SSIS Components. Step 1: Open Visual Studio and create a new Integration Services Project. Step 2: Add a new Data Flow Task to the Control Flow screen and open the Data Flow Task. Step 3: Add an RSSBus SharePoint Source to the Data Flow Task. Step 4: In the RSSBus SharePoint Source, add a new Connection Manager, and add your credentials for the SharePoint site. Step 5: Now from the Table or View dropdown, choose the name of the Document Library that you are going to back up and close the wizard. Step 6: Add a Script Component to the Data Flow Task and drag an output arrow from the 'RSSBus SharePoint Source' to it. Step 7: Open the Script Component, go to edit the Input Columns, and choose all the columns. Step 8: This will open a new Visual Studio instance, with a project in it. In this project add a reference to the RSSBus.SSIS2008.SharePoint assembly available in the RSSBus SSIS Components for SharePoint installation directory. Step 9: In the 'ScriptMain' class, add the System.Data.RSSBus.SharePoint namespace and go to the 'Input0_ProcessInputRow' method (this method's name may vary depending on the input name in the Script Component). Step 10: In the 'Input0_ProcessInputRow' method, you can add code to use the DownloadDocument stored procedure. Below we show the sample code: String connString = "Offline=False;Password=PASSWORD;User=USER;URL=SHAREPOINT-SITE"; String downloadDir = "C:\\Documents\\"; SharePointConnection conn = new SharePointConnection(connString); SharePointCommand comm = new SharePointCommand("DownloadDocument", conn); comm.CommandType = CommandType.StoredProcedure; comm.Parameters.Clear(); String file = downloadDir+Row.LinkFilenameNoMenu.ToString(); comm.Parameters.Add(new SharePointParameter("@File", file)); String list = Row.ServerUrl.ToString().Split('/')[1].ToString(); comm.Parameters.Add(new SharePointParameter("@Library", list)); String remoteFile = Row.LinkFilenameNoMenu.ToString(); comm.Parameters.Add(new SharePointParameter("@RemoteFile", remoteFile)); comm.ExecuteNonQuery(); After saving your changes to the Script Component, you can execute the project and find the downloaded files in the download directory. SSIS Sample Project To help you with getting started using the SharePoint Data Provider within SQL Server SSIS, download the fully functional sample package. You will also need the SharePoint SSIS Connector to make the connection. You can download a free trial here. Note: Before running the demo, you will need to change your connection details in both the 'Script Component' code and the 'Connection Manager'.

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• need some concrete examples on user stories, tasks and how they relate to functional and technical specifications

  - by gideon

  Little heads up, Im the only lonely dev building/planning/mocking my project as I go. Ive come up with a preview release that does only the core aspects of the system, with good business value and I've coded most of the UI as dirty throw-able mockups over nicely abstracted and very minimal base code. In the end I know quite well what my clients want on the whole. I can't take agile-ish cowboying anymore because Im completely dis-organized and have no paper plan and since my clients are happy, things are getting more complex with more features and ideas. So I started using and learning Agile & Scrum Here are my problems: I know what a functional spec is.(sample): Do all user stories and/or scenarios become part of the functional spec? I know what user stories and tasks are. Are these kinda user stories? I dont see any Business Value reason added to them. I made a mind map using freemind, I had problems like this: Actor : Finance Manager Can Add a Financial Plan into the system because well thats the point of it? What Business Value reason do I add for things like this? Example : A user needs to be able to add a blog article (in the blogger app) because..?? Its the point of a blogger app, it centers around that feature? How do I go into the finer details and system definitions: Actor: Finance Manager Action: Adds a finance plan. This adding is a complicated process with lots of steps. What User Story will describe what a finance plan in the system is ?? I can add it into the functional spec under definitions explaining what a finance plan is and how one needs to add it into the system, but how do I get to the backlog planning from there? Example: A Blog Article is mostly a textual document that can be written in rich text in the system. To add a blog article one must...... But how do you create backlog list/features out of this? Where are the user stories for what a blog article is and how one adds/removes it? Finally, I'm a little confused about the relations between functional specs and user stories. Will my spec contain user stories in them with UI mockups? Now will these user stories then branch out tasks which will make up something like a technical specification? Example : EditorUser Can add a blog article. Use XML to store blog article. Add a form to add blog. Add Windows Live Writer Support. That would be agile tasks but would that also be part of/or form the technical specs? Some concrete examples/answers of my questions would be nice!!

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• Oracle OpenWorld - Events of Interest

  - by Larry Wake

  I mentioned the "Focus On Oracle Solaris" document the other day, which lists many of the Solaris-related events at Oracle OpenWorld this year; today I thought I'd highlight a few sessions you might find interesting. Monday, October 1st: 4:45 PM - Get Proactive: Best Practices for Maintaining and Upgrading Oracle Solaris (Moscone South 252) This session covers best practices for upgrading and patching and how to take advantage of unique technologies in Oracle Solaris 10 and 11. Learn how to get maximum value from My Oracle Support for both reactive and proactive requirements. Understand the benefits of secure remote access and how Oracle Support experts use collaborative shared sessions combined with Oracle Solaris technologies such as DTrace. Tuesday, October 2nd: 10:15 AM -  How to Increase Performance and Agility with an Open Data Center Fabric (Moscone South 200) If you haven't had a chance to hear about Xsigo Systems, this is a golden opportunity while you're at OpenWorld. Now part of Oracle, Xsigo's network virtualization technology is designed to increase both application performance and management efficiency, through a combination of software-defined network technology and the industry’s fastest fabric, allowing data center to converge Ethernet and Fibre Channel connectivity to a single fabric, to reduce complexity by 70 percent and CapEx by 50 percent while providing more I/O bandwidth to your applications. Wednesday, October 3rd: 10:15 AM - General Session: Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap (Moscone South 103) Markus Flierl, head of Oracle Solaris Core Engineering, will outline the strategy and roadmap for Oracle Solaris,  how Oracle Solaris 11 is being deployed in cloud computing and the unique optimizations in Oracle Solaris 11 for the Oracle stack. The session also offers a sneak peek at the latest technology under development in Oracle Solaris, and what customers can expect to see in the coming updates. Plus, there are several Hands-On Labs: Monday, October 1st: 10:45 AM - 11:45 AM - Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications (Marriott Marquis - Salon 14/15) 4:45 PM - 5:45 PM - Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11  (Marriott Marquis - Salon 14/15) Tuesday, October 2nd: 1:15 PM - 2:15 PM - Virtualizing Your Oracle Solaris 11 Environment  (Marriott Marquis - Salon 10/11) Wednesday, October 3rd: 3:30 PM - 4:30 PM - Large-Scale Installation and Deployment of Oracle Solaris 11 (Marriott Marquis - Salon 14/15) There's plenty more--see the "Focus On Oracle Solaris" guide. See you next week in San Francisco!

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• AWS EC2 Oracle RDB - Storing and managing my data

  - by llaszews

  When create an Oracle Database on the Amazon cloud you will need to store you database files somewhere on the EC2 cloud. There are basically three places where database files can be stored: 1. Local drive - This is the local drive that is part of the virtual server EC2 instance. 2. Elastic Block Storage (EBS) - Network attached storage that appears as a local drive. 3. Simple Storage Server (S3) - 'Storage for the Internet'. S3 is not high speed and intended for store static document type files. S3 can also be used for storing static web page files. Local drives are ephemeral so not appropriate to be used as a database storage device. The leaves EBS which is the best place to store database files. EBS volumes appear as local disk drives. They are actually network-attached to an Amazon EC2 instance. In addition, EBS persists independently from the running life of a single Amazon EC2 instance. If you use an EBS backed instance for your database data, it will remain available after reboot but not after terminate. In many cases you would not need to terminate your instance but only stop it, which is equivalent of shutdown. In order to save your database data before you terminate an instance, you can snapshot the EBS to S3. Using EBS as a data store you can move your Oracle data files from one instance to another. This allows you to move your database from one region or or zone to another. Unfortunately, to scale out your Oracle RDS on AWS you can not have read only replicas. This is only possible with the other Oracle relational database - MySQL. The free micro instances use EBS as its storage. This is a very good white paper that has more details: AWS Storage Options This white paper also discusses: SQS, SimpleDB, and Amazon RDS in the context of storage devices. However, these are not storage devices you would use to store an Oracle database. This slide deck discusses a lot of information that is in the white paper: AWS Storage Options slideshow

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• Develop web site from existing software or cherry pick and use a web framework?

  - by erisco

  A small team and I are tasked with developing a web site. The client has referenced a particular open source project (we'll call it X) when describing some of the features. Because of this, the team wants to start with X and adapt it to satisfy the client. I have looked at X and its code and, in my opinion, it would be unwise. However, my experience is limited, and could really benefit from the insights of others so that I can figure out what I should be asserting as the right direction for the team. My red flags are going up and this is why. X was developed in the earlier days of PHP; 500 line blocks of code are the norm; global variables are abundant; giant switch cases are the norm for switching between which page is shown. There is no clear mapping between URL and where the code for that page sits. From a feature-set standpoint, X is actually software specialized for a different task and has dozens of features we don't need or have use for that come as core assumptions. We will be unable to adapt X through its plugin system. That said, there are a few features which can be mapped, with some modification, to suit our purposes. I believe this is the attraction the team feels. I would feel comfortable if, instead of using X directly, we lifted what is salvageable and useful to us. We can then use that code, and the same 3rd party libraries X is using, in a new code base built on top of a PHP web framework (particularly Agavi, so you understand what I mean by 'web framework'). The web framework gives us a strong MVC structure and provides the common facilities for web development, or adapters to work with 3rd party libraries that do so. We will also have a clean slate feature-wise to work from, which means we can work additively instead of subtractively. Because the code base is better structured, and contains none of what we don't need, it will be easier to document, which is a critical requirement of our client. So to summarize, the team wants to use X, whereas I want to take the bits we can from X and use a web framework instead. I want to bounce this opinion off of other's experiences so that I can be more informed. Thanks for your insight.

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• ecommerce item deleted by user, 301 rediret to HOME PAGE or 404 not found?

  - by Marco Demaio

  I know this question is someway similar to this one where they reccomend using 404, but after reading this other one where they suggest to use 301 when changing site urls (in the specific case was due to redesign/refactoring) I get a bit of confused and I hope someone could clarify for this specific example: Let's say I have an ecommerce site, let's also say the final user inserted some interesting items in the site and the ecommerce webapp created the item pages at the urls: http://...?id=20, http://...?id=30 etc. Now let's say some of these interesting items got many external links toward them from many other sites because some people found those items very interesting and linked to them. After some years the final user deletes those items, so obviously the pages/urls http://...?id=20, http://...?id=30, etc. now do not exist anymore, but still many pages on the web are linking toward them. What should the ecommerce site do now, just show a 404 page for those items? But, I'm confused, wouldn't this loose all the Google PR passed by the external links to the items pages? So isn't it better to use 301 redirect to HOME PAGE that at least passes the PR to the HOME PAGE? Thanks, EDIT: Well, according to answeres the best thing to do so far is to do a 404/410. In order to make this question more complete, I would like to talk about a special case, just to make sure I understood. properly. Let's say the user creates those items again (the ones he previously deleted at point 4), maybe he changes a bit their names and description, but they are basically the same items. The webapp has no way to know these new added items were the old items so it obviously create them as new items with new urls http://...?id=100, http://...?id=101, does it makes sense at this point to redirect 301 the old urls to the new ones? MORE EDIT (It would be VERY IMPORTANT TO UNDERSTAND): Well according to the clever answers received so far it seems for the special case, explained in my last EDIT, I could use 301, since it's something of not deceptive cause basically the new pages is a replacement for the old page in term of contents. This is basically done to keep the PR passed from external link and also for better user experience. But beside the user experince, that is discussible (*1), in order to preserve PR from external broken linlks why not just always use 301, In my understanding Google dislikes duplicated contents, but are we sure that 301 redirect to HOME PAGE is seen as duplicated contents for Google?! Google itself suggests to redircet 301 index.html to document root so if they consider 301 as duplicated contents wouldn't that be considered duplicated contents too?! Why do they suggest it? Let me provoke you: “why not just add a 301 to HOME PAGE for every not found page?” (*1) as a user, when I follo a broken url from some external link to some website's page I would stick more on this website if I get redirected to HOME PAGE rather than seeing a 404 page where I would think the webiste does not even exist anymore and maybe I don't even try to go to HOME PAGE of the website.

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• WebCenter Content Web Search Performance: Do you really need that folder path info?

  - by Nicolas Montoya

  End-users want content at their fingertips at the speed of thought if possible. When running search operations in the WebCenter Conter Web Interface every second or fraction of a second improvement does matter. When doing some trace analysis on the systemdatabase tracing on a customer environment, we came across some SQL queries that were unnecessarily being triggered! These were related to determining the folder path for every entry part of the search result set. However, this folder path was not even being used as part of the displayed information in the user interface.Why was the folder path information being collected when it was not even displayed in the UI? We found that the configuration parameter 'FolderPathInSearchResults' was set to 'true' under Administration > Admin Server > General Configuration > Additional Configuration Variables as shown below:When executing a quicksearch by keyword we were getting 100 out of 2280 entries in the first page of the result set.When thera 'FolderPathInSearchResults' configuration parameter is set to 'true', the following queries appear in the systemdatabase tracing:100 executions for a query on the FolderFiles table for each of the documents displayed in the first page:>systemdatabase/6       12.13 11:17:48.188      IdcServer-199   1.45 ms. SELECT * FROM FolderFiles WHERE dDocName='SLC02VGVUSORAC140641' AND fLinkRank=0[Executed. Returned row(s): true]382 executions for a query of the folders tables - most of the documents that match the keyword criteria are at a folder depth level of three or four:>systemdatabase/6       12.13 11:17:48.114      IdcServer-199   2.57 ms. SELECT FolderFolders.*,FolderMetaDefaults.* FROM FolderFolders,FolderMetaDefaults WHERE FolderFolders.fFolderGUID=FolderMetaDefaults.fFolderGUID(+) AND((FolderFolders.fFolderGUID = '1EB8E527E19B09ED3FE82EE310AEA13A' ) )[Executed.Returned row(s): true]By setting this 'FolderPathInSearchResults' configuration parameter to 'false', the above queries were no longer reported in the Server Output System Audit Information.Now, let's consider a practical scenario:Search result set page = 100Average folder depth der document in the search result set: 5The number of folder path related queries will be: 100 + 5*500 = 600If each query takes slightly over 3 ms. You would have 2000 ms (2 seconds) spent in server time to get this information.The overall performance impact goes beyond seerver time execution, as this information needs to travel from the server to the browser. If the documents are further nested into the folder hierarchy, additional hundreds of queries may be executed. If folder path is not being displayed in the end-user interface profile, your system may be better of with the 'FolderPathInSearchResults' configuration parameter disabled.

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• Brain Teaser: How Did I Do This (Part 1: The Solution)

  - by Geertjan

  In Part 1: The Challenge, published this time last week, I introduced a "brain teaser". The brain teaser asks you to figure out how to allow images and other files to be meaningfully dropped onto a NetBeans Platform application, i.e., on the drop something useful should happen with the dropped file: if the file is an image, the image should open in the IDE; if the file is a PDF document, the PDF viewer should open externally; if the file is a text file, it should open as a text in the IDE, etc. Solution. And here is the solution: http://bits.netbeans.org/dev/javadoc/org-openide-windows/org/openide/windows/ExternalDropHandler.html When an implementation of the "ExternalDropHandler" class is available in the global Lookup, and an object is being dragged over some part of the main window, the window system may call the methods of this class to decide whether it can accept or reject the drag operation. And when the object is actually dropped, this class will be asked to handle the drop. OK, so go ahead and implement the above class and put it into the Lookup. Or... guess what? The NetBeans Platform has a default implementation of the above class, appropriately named "DefaultExternalDropHandler". Not only is this useful to learn about how to implement the ExternalDropHandler class (i.e., by reading the source here): you can simply include the module that contains this class in your own NetBeans Platform application and then your application will be able to receive external drag/drop events and do something meaningful with them thanks to the DefaultExternalDropHandler. Do this: Open your NetBeans Platform application in NetBeans IDE. Right-click the application in the Projects window and choose Properties. In the Libraries tab, expand the "ide" cluster, and select "User Utilities". (That's where "DefaultExternalDropHandler.java" is found and registered in the Lookup.) Now click the "Resolve" button, if it appears, because some additional related modules need to now be included, if they haven't been included yet. Again in the "ide" cluster in the Libraries tab, select "Image". That's the Image Editor. Click OK. Run the application. Drag an image or some other type of file into your application, from outside the application, and you'll see the application tries to handle the drop. If the file being dragged is an image, it will open in the Image Editor, which you included in the previous step of these instructions. Hurray, you're done. Without any programming at all, you've added a cool new feature to your application.

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• Cloud Infrastructure has a new standard

  - by macoracle

  I have been working for more than two years now in the DMTF working group tasked with creating a Cloud Management standard. That work has culminated in the release today of the Cloud Infrastructure Management Interface (CIMI) version 1.0 by the DMTF. CIMI is a single interface that a cloud consumer can use to manage their cloud infrastructure in multiple clouds. As CIMI is adopted by the cloud vendors, no more will you need to adapt client code to each of the proprietary interfaces from these multiple vendors. Unlike a de facto standard where typically one vendor has change control over the interface, and everyone else has to reverse engineer the inner workings of it, CIMI is a de jure standard that is under change control of a standards body. One reason the standard took two years to create is that we factored in use cases, requirements and contributed APIs from multiple vendors. These vendors have products shipping today and as a result CIMI has a strong foundation in real world experience. What does CIMI allow? CIMI is both a model for the resources (computing, storage networking) in the cloud as well as a RESTful protocol binding to HTTP. This means that to create a Machine (guest VM) for example, the client creates a “document” that represents the Machine resource and sends it to the server using HTTP. CIMI allows the resources to be encoded in either JavaScript Object Notation (JSON) or the eXentsible Markup Language (XML). CIMI provides a model for the resources that can be mapped to any existing cloud infrastructure offering on the market. There are some features in CIMI that may not be supported by every cloud, but CIMI also supports the discovery of which features are implemented. This means that you can still have a client that works across multiple clouds and is able to take full advantage of the features in each of them. Isn’t it too early for a standard? A key feature of a successful standard is that it allows for compatible extensions to occur within the core framework of the interface itself. CIMI’s feature discovery (through metadata) is used to convey to the client that additional features that may be vendor specific have been implemented. As multiple vendors implement such features, they become candidates to add the future versions of CIMI. Thus innovation can continue in the cloud space without being slowed down by a lowest common denominator type of specification. Since CIMI was developed in the open by dozens of stakeholders who are already implementing infrastructure clouds, I expect to CIMI being adopted by these same companies and others over the next year or two. Cloud Customers who can see the benefit of this standard should start to ask their cloud vendors to show a CIMI implementation in their roadmap.  For more information on CIMI and the DMTF's other cloud efforts, go to: http://dmtf.org/cloud

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• Is my JavaScript/jQuery methodology good? [migrated]

  - by absentx

  I am seeking critique on what has become my normal methodology of writing JavaScript code. I have become heavily reliant on the jQuery library, but I think this has helped me learn the native language better also. Anyway, please critique the following style of JavaScript coding... Buried are a lot of questions of scope; if you could point out the strengths and weaknesses of this style I would appreciate it. var critique ={ start: function(){ globalness = 'GLOBAL-GLOBAL'; //Available to all critique's methods var notglobalness = 'LOCAL-LOCAL'; // Only available to critiques start method //Am I using the "method" teminology properly here?? $('#stuff').on('click','a.closer-target',function(){ $target = $(this); if($target.hasClass('active')){ $target.removeClass('active'); } else{ $target.addClass('active'); critique.madness($target); } }) console.log(notglobalness+': at least I am useful at home'); console.log('note here that: '+notglobalness+' is no longer available after this point, lets continue on:'); critique.madness(notglobalness); }, madness: function($e){ //Do a bunch of awesomeness with $e, //but continue to keep it seperate because you think its best to keep things isolated. //Send to the next function when complete here console.log('Here is globalness, which is still available from the start method of critique!! ' + globalness); console.log('Let us see if the globalness carries on to a new var object!!'); console.log('The locally isolated variable of NOTGLOBALNESS is available here, because it was passed to this method. Let us show it:'+$e); carryOn.start(); } } //end critique var carryOn={ start: function(){ console.log('any chance critique.globalness will work here??? lets see: ' +globalness); console.log('it absolutely does'); } } $(document).ready(critique.start); (I always struggle with which of the Stack Exchange sites is best to post "questions of theory" like this, but I think Programmers is the best, if not, as usual a mod will move it, etc...)

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• SMTP POP3 & PST. Acronyms from Hades.

  - by mikef

  A busy SysAdmin will occasionally have reason to curse SMTP. It is, certainly, one of the strangest events in the history of IT that such a deeply flawed system, designed originally purely for campus use, should have reached its current dominant position. The explanation was that it was the first open-standard email system, so SMTP/POP3 became the internet standard. We are, in consequence, dogged with a system with security weaknesses so extreme that messages are sent in plain text and you have no real assurance as to who the message came from anyway (SMTP-AUTH hasn't really caught on). Even without the security issues, the use of SMTP in an office environment provides a management nightmare to all commercial users responsible for complying with all regulations that control the conduct of business: such as tracking, retaining, and recording company documents. SMTP mail developed from various Unix-based systems designed for campus use that took the mail analogy so literally that mail messages were actually delivered to the users, using a 'store and forward' mechanism. This meant that, from the start, the end user had to store, manage and delete messages. This is a problem that has passed through all the releases of MS Outlook: It has to be able to manage mail locally in the dreaded PST file. As a stand-alone system, Outlook is flawed by its neglect of any means of automatic backup. Previous Outlook PST files actually blew up without warning when they reached the 2 Gig limit and became corrupted and inaccessible, leading to a thriving industry of 3rd party tools to clear up the mess. Microsoft Exchange is, of course, a server-based system. Emails are less likely to be lost in such a system if it is properly run. However, there is nothing to stop users from using local PSTs as well. There is the additional temptation to load emails into mobile devices, or USB keys for off-line working. The result is that the System Administrator is faced by a complex hybrid system where backups have to be taken from Servers, and PCs scattered around the network, where duplication of emails causes storage issues, and document retention policies become impossible to manage. If one adds to that the complexity of mobile phone email readers and mail synchronization, the problem is daunting. It is hardly surprising that the mood darkens when SysAdmins meet and discuss PST Hell. If you were promoted to the task of tormenting the souls of the damned in Hades, what aspects of the management of Outlook would you find most useful for your task? I'd love to hear from you. Cheers, Michael

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• The Connected Company: WebCenter Portal Activity Streams

  - by Michael Snow

  Guest post by Mitchell Palski, Oracle Staff Sales Consultant Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Social media is sure to have made its way into your company or government organization. Whether its discussion threads, blog posts, Facebook-style profile-pages, or just a simple Instant Messenger application; in one way or another, your employees are connected. What are the objectives of leveraging social media in your organization? Facilitating knowledge transfer More effectively organizing team events Generating inter-community discussions to solve problems Improving resource management Increasing organizational awareness Creating an environment of accountability Do any of the business objectives above stand out to you as needs? If so, consider leveraging the WebCenter Portal Activity Stream as part of your solution. In WebCenter Portal, the Activity Stream feature provides a streaming view of the activities of your connections, actions taken in portals, and business activities that looks a lot like a combined Facebook and Twitter newsfeed. Activity Stream can note when a user: Posts feedback (comments) Uploads a document Creates a new blog, page, event, or announcement Starts a new discussion Streams messages and attachments entered through WebCenter Publisher (similar to Twitter) Through Activity Stream Preferences, you can select which of these activities to show or hide from your personal Activity Stream. Here’s what you get: Real-time stream of activities with in a Portal or sub-Portal increases awareness across your organization or within a working group Complete list of user actions reduces the time-to-find for users that need to interact with the latest activities in your portal Users can publish to their groups when tasks are finished for complete group traceability and accountability, as well as improved resource management. Project discussions and shared documents that require the expertise of someone outside of a working group now get increased visibility across your organization. There’s a reason that commercial Social Media tools like Facebook and Twitter have been so successful – they spread information in an aesthetically appealing and easy to read format.  Strategically placing an Activity Feed within your Portal is analogous to sending your employees a daily newsletter, events calendar, recent documents report, and list of announcements – BUT ALL IN ONE! 

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• PASS: FY10 Actuals Posted

  - by Bill Graziano

  Earlier this year we published preliminary fiscal year 2010 financials to the Governance page on the PASS web site.  Please remember that FY10 runs from July 1st, 2009 through June 30th, 2010 and includes the November 2009 Summit.  We do our fiscal year this way so that the Summit falls earlier in the fiscal year.  The financials we had posted were P&L numbers at the portfolio level.  Prior to this we had posted our detailed budget but only posted the auditors report at the end of each year.  Today we updated our published financials to include: Pre-audit actuals from FY10 at the same level as our budget.  The document has both actuals and budget for FY10 side by side.  This is over 20 pages of detailed financial information covering hundreds of line-items. A letter describing key differences between our budget and actuals.  I walked through each line item where the difference was greater than $25,000 and explained what happened and why. We updated the financial graph going back to 2003 to include FY10. This update should “close the loop” on our financials.  You can now start with the published budget and compare it to the finished financials at the same level of detail.  We also plan to publish the auditor’s report when that is completed -- as we do every year. Overall I’m very happy with how FY10 turned out.  Keep in mind that this was the November 2009 Summit so we were still facing economic challenges.  With all that we were roughly break-even showing a $15,000 profit on $3.9 million of revenue.  I didn’t find anything shocking in reviewing our actual vs. budget but there were a few things that needed explanation.  You can see those in the letter on the governance page. Please keep in mind that these are the actuals from our operating financials.  The auditor may have us make adjustments for depreciation or other financial transactions.  We may also account for certain transactions differently for tax purposes than we do for financial reporting purposes.  I feel these financial statements give you the clearest picture of how our organization spends its money. We were late publishing these this year.  We were working through some tax issues and that delayed our ability to file our final tax forms which delayed this process.  In hindsight I should have published these documents as soon as we had them and not waited for the tax issues.  We’ll do this better in the future. And on a final note, you don’t need to login to view these documents.  If you have any questions you can post them here.  If we get more than a few questions we may see about creating some forums for financial issues on the PASS web site.

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• Things to do After installing Visual Studio Express 12.

  - by Anirudha

  Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/06/25/things-to-do-after-install-visual-studio-express-12.aspx  1. Environment > Document > Check the option for auto-load changes. By checking this option You can modified the file outside the VWD and VWD don’t tell you for confirmation. 2. Environment > Tabs and Windows > Preview Tab > uncheck the solution Explorer option. This option don’t show you the file when you just click on them in solution explorer. 3. Project and solutions > Check the track active item in solution explorer This option help you to easily figure out which file you working on and where it is in solution explorer . 4. text editor > all settings > word wrap > check this feature to enable word wrap 5. Text-editor > Css > formatting > check the compact rule. this option make you file smaller in size and easily to read. 6. Text-editor > html > miscellaneous > uncheck the auto ID option. Actually When you copy paste the html code Visual studio change their ID if ID is already exist. this option disable that feature. This is useful to do when we write if{} else {} statement and this is not helpful on that case. 7. Package manager > General > browse > copy the location of cache folder and in package source add them as source. This way you can use package that you have use earlier when you are offline. Thanks for read my post

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• How do I keep user input and rendering independent of the implementation environment?

  - by alex

  I'm writing a Tetris clone in JavaScript. I have a fair amount of experience in programming in general, but am rather new to game development. I want to separate the core game code from the code that would tie it to one environment, such as the browser. My quick thoughts led me to having the rendering and input functions external to my main game object. I could pass the current game state to the rendering method, which could render using canvas, elements, text, etc. I could also map input to certain game input events, such as move piece left, rotate piece clockwise, etc. I am having trouble designing how this should be implemented in my object. Should I pass references to functions that the main object will use to render and process user input? For example... var TetrisClone = function(renderer, inputUpdate) { this.renderer = renderer || function() {}; this.inputUpdate = input || function() {}; this.state = {}; }; TetrisClone.prototype = { update: function() { // Get user input via function passed to constructor. var inputEvents = this.inputUpdate(); // Update game state. // Render the current game state via function passed to constructor. this.renderer(this.state); } }; var renderer = function(state) { // Render blocks to browser page. } var inputEvents = {}; var charCodesToEvents = { 37: "move-piece-left" /* ... */ }; document.addEventListener("keypress", function(event) { inputEvents[event.which] = true; }); var inputUpdate = function() { var translatedEvents = [], event, translatedEvent; for (event in inputEvents) { if (inputEvents.hasOwnProperty(event)) { translatedEvent = charCodesToEvents[event]; translatedEvents.push(translatedEvent); } } inputEvents = {}; return translatedEvents; } var game = new TetrisClone(renderer, inputUpdate); Is this a good game design? How would you modify this to suit best practice in regard to making a game as platform/input independent as possible?

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• I have a performance problem

  - by Alan

  (copied from my wordpress blog). So start 95% of the performance calls that I receive. They usually continue something like: I have gathered some *stat data for you (eg the guds tool from Document 1285485.1), can you please root cause our problem? So, do you think you could? Neither can I, based on this my answer inevitably has to be "No". Given this kind of problem statement, I have no idea about the expectations, the boundary conditions, or even the application. The answer may as well be "Performance problems? Consult your local Doctor for Viagra". It's really not a lot to go on. So, What kind of problem description is going to allow me to start work on the issue that is being seen? I don't doubt that there really is an issue, it just needs to be pinned down somewhat. What behavior exactly are you expecting to see? Be specific and use business metrics. For example "run-time", "response-time" and "throughput". This helps us define exit criterea. Now, let's look at the system that is having problems. How is what you are seeing different? Use the same type of metrics. The answers to these two questions take us a long way towards being able to work a call. Even more helpful are answers to questions like Has this system ever worked to expectation? If so, when did it start exhibiting this behavior? Is the problem always present, or does it sometimes work to expectation? If it sometimes works to expectation, when are you seeing the problem? Is there any discernible pattern? Is the impact of the problem getting better, worse, or remaining constant? What kind of differences are there between when the system was performing to expectation and when it is not? Are there other machines where we could expect to see the same issue (eg similar usage and load), but are not? Again, differences? Once we start to gather information like this we start to build up a much clearer picture of exactly what we need to investigate, and what we need to achieve so that both you and me agree that the problem has been solved. Please help get that figure of poorly defined problem statements down from it's current 95% value.

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• From 20,663 issues to 1 issue&ndash;style-copping C5.Tests

  - by TATWORTH

  Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2014/05/28/from-20663-issues-to-1-issuendashstyle-copping-c5.tests.aspxI recently became interested in the potential of the C5 Collections solution from http://www.itu.dk/research/c5/, however I was dismayed at the state of the code in the unit test project, so I set about fixing the 20,663 issues detected by StyleCop. The tools I used were the latest versions of: My 64-bit development PC running Windows 8 Update with 8Gb RAM Visual Studio 2013 Ultimate with SP2 ReSharper GhostDoc Pro My first attempt had to be abandoned due to collision of class names which broke one of the unit tests. So being aware of this duplication of class names, I started again and planned to prepend the class names with the namespace name. In some cases I additionally prepended the item of the C5 collection that was being tested. So what was the condition of code at the start? Besides the sprawl of C# code not written to style cop standard, there was: 1) Placing of many classes within one physical file. 2) Namespace within name space that did not follow the project structure. 3) As already mentioned, duplication of class names across namespaces. 4) A copyright notice that spawled but had to be preserved. 5) Project sub-folders were all lower case instead of initial letter capitalised. The first step was to add a stylecop heading plus the original heading contained within a region, to every file. The next step was to run GhostDoc Pro using its “Document File” option on every file but not letting it replace the headers, I had added. This brought the number of issues down to 18,192. I then went through each file collapsing each class and prepending names as appropriate. At each step, I saved the changes to my local Git. The step was to move each class to its own file and to style-cop each file. ReSharper provides a very useful feature for doing this which also fixes missing “this.” and moves using statements inside the namespace. Some classes required minimal work whereas others required extensive work to reach the stylecop standard. The unit tests were run at each split and when each class was completed. When all was done, one issue remained which I will need to submit to stylecop team for their advice (and possibly a fix to stylecop). The updated solution has been made available at https://c5stylecopped.codeplex.com/releases/view/122785.

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• How are software projects 'typically' managed/deployed

  - by rguilbault

  My company is evaluating adopting off-the-shelf ALM products to aid in our development lifecycle; we currently use our own homegrown solutions to manage requirements gathering, specification documentation, testing, etc. One of the issues I am having is that we have what we call a pipeline, which consists of particular stops: [Source] - [QC] - [Production] At the first stop, the developer works out a solution to some requested change and performs individual testing. When that process is complete (and peer review has been performed), our ALM system physically moves the affected programs from the [Source] runtime environment to the [QC] runtime environment. You can think of this as analogous to moving some web pages from the 'test' server to the 'live' server, where QC personnel can bang on the system and complain that the developer has it all wrong ;-) Once QC signs off that the changes are working, the system again moves the code along to the next stage, where additional testing is performed, etc. I have been searching the internet for a few days trying to find how the process is accomplished anywhere else -- I have read a bit about builds, automated testing, various ALM products, etc. but nowhere does any of this state how builds interact with initial change requests, what the triggers are, how dependencies are managed, how the various forms of testing are accommodated (e.g. unit testing, integration testing, regression testing), etc. Can anyone point me to any resources or attempt to explain (generically) how a change could/should be tracked and moved though the development lifecycle? I'd be very appreciative. To keep things consistent, let's say that we have a project called Calculator, which we want to add support for the basic trigonometric functions: sine, cosine and tangent. I'm open to reorganizing the company however we need to in order to accomplish due diligence testing and we can suppose that any tools are available for use (if that helps to illustrate the process). To start things off, I think I understand this much: we document the requirements, e.g.: support sine, cosine and tangent functions we create some type of change request/work order to assign to programming coding takes place, commits are made to version control peer review commences programmer marks the work order as completed? ... now what? How does QC do their thing? Would they perform testing before closing the 'work order'?

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