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• software distribution and patch management

  - by daemonkid

  How do software houses like Microsoft or anti-virus companies patch/update their software? Anti virus companies dont send the complete executable; only new virus signatures I suppose. Similarly, Ive noticed microsoft sends certain files to the '$NtUninstallKB......$' folder that it creates when it the windows update program runs. I suppose there is an installer in each such folder there that replaces only those dlls that need to be updated or fixed. Questions Is there a universal method for doing this or does each house employ their own methods? I dont want to re-send the entire application to each individual client. Suppose if only certain dlls need to be changed or maybe some more added, how should I go about planning my final compiled application. Do I need to look at separating my application into multiple assemblies? If yes, then is there some compilation method that is allows to pack specific classes into a particular dll? What I have put down here are my thoughts on the subject and I could be wrong. Could anyone throw some light on this please? I am looking at implementing such a deployment and patch management technique for the .net platform. Thanks for your time.

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• First run notepad with my.cfg and only then start the service

  - by Viv Coco

  Hi all, I install along with my application: 1) a service that starts and stops my application as needed 2) a conf file that contains actually the user data and that will be shown to the user to modify as needed (I give the user the chance to change it by running notepad.exe with my conf file during installing) The problem is that in my code the service I install starts before the user had the chance to modify the conf file. What I would like is: 1) first the user gets the chance to change the conf file (run notepad.exe with the conf file) 2) only afterward start the service <Component Id="MyService.exe" Guid="GUID"> <File Id="MyService.exe" Source="MyService.exe" Name="MyService.exe" KeyPath="yes" Checksum="yes" /> <ServiceInstall Id='ServiceInstall' DisplayName='MyService' Name='MyService' ErrorControl='normal' Start='auto' Type='ownProcess' Vital='yes'/> <ServiceControl Id='ServiceControl' Name='MyService' Start='install' Stop='both' Remove='uninstall'/> </Component> <Component Id="my.conf" Guid="" NeverOverwrite="yes"> <File Id="my.cfg" Source="my.cfg_template" Name="my.cfg" KeyPath="yes" /> </Component> [...] <Property Id="NOTEPAD">Notepad.exe</Property> <CustomAction Id="LaunchConfFile" Property="NOTEPAD" ExeCommand="[INSTALLDIR]my.cfg" Return="ignore" Impersonate="no" Execute="deferred"/> <!--Run only on installs--> <InstallExecuteSequence> <Custom Action='LaunchConfFile' Before='InstallFinalize'>(NOT Installed) AND (NOT UPGRADINGPRODUCTCODE)</Custom> </InstallExecuteSequence> What am I doing wrong in the above code and how could I change it in order to achieve what I need? (first run notepad with my conf file and then start the service). TIA, Viv

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• The Implications of Modern Day Software Development Abstractions

  - by Andreas Grech

  I am currently doing a dissertation about the implications or dangers that today's software development practices or teachings may have on the long term effects of programming. Just to make it clear: I am not attacking the use abstractions in programming. Every programmer knows that abstractions are the bases for modularity. What I want to investigate with this dissertation are the positive and negative effects abstractions can have in software development. As regards the positive, I am sure that I can find many sources that can confirm this. But what about the negative effects of abstractions? Do you have any stories to share that talk about when certain abstractions failed on you? The main concern is that many programmers today are programming against abstractions without having the faintest idea of what the abstraction is doing under-the-covers. This may very well lead to bugs and bad design. So, in you're opinion, how important is it that programmers actually know what is going below the abstractions? Taking a simple example from Joel's Back to Basics, C's strcat: void strcat( char* dest, char* src ) { while (*dest) dest++; while (*dest++ = *src++); } The above function hosts the issue that if you are doing string concatenation, the function is always starting from the beginning of the dest pointer to find the null terminator character, whereas if you write the function as follows, you will return a pointer to where the concatenated string is, which in turn allows you to pass this new pointer to the concatenation function as the *dest parameter: char* mystrcat( char* dest, char* src ) { while (*dest) dest++; while (*dest++ = *src++); return --dest; } Now this is obviously a very simple as regards abstractions, but it is the same concept I shall be investigating. Finally, what do you think about the issue that schools are preferring to teach Java instead of C and Lisp ? Can you please give your opinions and your says as regards this subject? Thank you for your time and I appreciate every comment.

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• What software licesnse should I release my code under?

  - by Citizen

  We're about to finish some free software and we're not sure what license we should release it under. Here's the details: The software is funded by several sponsors The software is open source The software will be free to download by the end-user The software will be free to use and modify for personal and commercial use by the end-user We want to retain ownership of the code We don't want anyone else to distribute our product What software license should we use?

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• VB app to web service

  - by brandon

  I know very little about web service but I assumed it would be the solution I was looking for. Basically I made an application in VB that I want to be ubiquitous for a lack of a better word. I need it to receive requests from multiple users and respond all at once. I was told "technically if you write a webservice you can provide as many results back to users as are connected." Maybe there is another solution for me that will give me the results I want. Here is an example of what I'm trying to do. Lets say I make an application in VB that does math. I now make a website. My website allows for a person to input 1 + 1 they click submit and my website then connects to my VB application running on my server listening for a request. It accepts the request from my website, and then it solves the math problem and returns the answer back to the website "1 + 1 = 2" That is only an example of the type of thing I need. My problem is that I can't have multiple people visiting my website all connecting to that same application running on my server so somehow I need the application to be where it can be accessed by multiple users. I was told a web service would be the answer but if there is another solution I'd like to know. If the only solution is a web service, then how can I manage to either convert the VB app to a web service? Can I have to convert the app to asp.net or some other language? Is there an easier option?

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• Free cloud web service development

  - by hyde

  I am looking for a free (as in beer) combination of services, for learning "cloud SW development" and very small scale private use (say, a private streamlined web shopping&todo list with simple auth). The combination should include the full set of needed services: DVCS service (like github) A cloud service to run the backend code A suitable data storage service (preferably not SQL), accessed by the backend (if not included in the backend service) A web service, serving the web pages seen by user, to access the backend functionality A "cloud IDE" (ideally one, two is ok too) for both backend and HTML/javascript coding If (backend) deployment uses some CI, then that Other points: Backend programming language can be anything, except VB or PHP Everything has to be in the cloud, nothing permanent on a local PC (graphics is not part of the question) Looking for ready-to-use service combination, not a virtual server where I can set anything up myself I don't care if service insists on displaying ads in the user web UI "Cheap" and "free trial" are ok too, if "free" does not exist As per example use case, storage, CPU and bandwidth quota requirements are negligible Google finds several services of course, all requiring at least registration before testing, so I'm looking for a known-good combination, so ideal answer starts with "I use this service combo: ...", contains links to services and brief description and personal experiences.

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• Software Architecture and Design vs Psychology of HCI class

  - by Joey Green

  I have two classes to choose from and I'm wanting to get an opinion from the more experienced game devs which might be better for someone who wants to be an indie game dev. The first is a Software Architecture and Design course and the second is a course titled Psychology of HCI. I've previously have taken a Software Design course that was focused only on design patterns. I've also taken an Introduction to HCI course. Software Architecture and Design Description Topics include software architectures, methodologies, model representations, component-based design ,patterns,frameworks, CASE-based desgins, and case studies. Psychology of HCI Description Exploration of psychological factors that interact with computer interface usablilty. Interface design techniques and usability evaluation methods are emphasized. I know I would find both interesting, but my concern is really which one might be easier to pick up on my own. I know HCI is relevant to game dev, but am un-sure if the topics in the Software Architecture class would be more for big software projects that go beyond the scope of games. Also, I'm not able to take both because the overlap.

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• Installation of SQL Server 2008 r2 express - Service accounts

  - by Shimmy

  hello! I am in middle of installing SQL Server 2008 r2 express, where an existing instance has been installed long ago. I need to install a new instance. During the installation I reach a tab where I am supposed to enter accounts for "SQL Server Database Engine" and Browser. The browser is already selected, my question is about the 1st row. What account should I enter? I need to be able to perform SQL queries from SMSS and from my app, thru windows authentication.

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• Implement service layer in MVC

  - by Dan H

  We have a defined service layer hosted in WCF. We are now building a website that will need to use the services functionality. The website is being written in ASP.NET MVC 4 and I'm trying to decide how to reference the WCF service from the MVC app. It's a large complex website and it will be changing on a weekly basis. My first reaction is to abstract out the service references (About 7 services on this one WCF host) and create a service ref facade library with which the website interacts. But, I don't know exactly how to use the service facade in MVC. I'm starting to think the Models will be responsible for it because when the controller gets a model, that model should call the service (if needed) and return what the controller asked. I'm trying to avoid having the MVC app know details of the service references. So, I could have a model factory that creates whatever model the controllers need and they can use the service facade to accomplish it. Is this a good plan, or am I off track?

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• Can unit tests verify software requirements?

  - by Peter Smith

  I have often heard unit tests help programmers build confidence in their software. But is it enough for verifying that software requirements are met? I am losing confidence that software is working just because the unit tests pass. We have experienced some failures in production deployment due to an untested\unverified execution path. These failures are sometimes quite large, impact business operations and often requires an immediate fix. The failure is very rarely traced back to a failing unit test. We have large unit test bodies that have reasonable line coverage but almost all of these focus on individual classes and not on their interactions. Manual testing seems to be ineffective because the software being worked on is typically large with many execution paths and many integration points with other software. It is very painful to manually test all of the functionality and it never seems to flush out all the bugs. Are we doing unit testing wrong when it seems we still are failing to verify the software correctly before deployment? Or do most shops have another layer of automated testing in addition to unit tests?

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• CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

  - by Tuula Fai

  "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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• Debugging Windows Service Timeout Error 1053

  - by Joe Mayo

  If you ever receive an Error 1053 for a timeout when starting a Windows Service you've written, the underlying problem might not have anything to do with a timeout.  Here's the error so you can compare it to what you're seeing: --------------------------- Services --------------------------- Windows could not start the Service1 service on Local Computer.   Error 1053: The service did not respond to the start or control request in a timely fashion. --------------------------- OK   --------------------------- Searching the Web for a solution to this error in your Windows Service will result in a lot of wasted time and advice that won't help.  Sometimes you might get lucky if your problem is exactly the same as someone else's, but this isn't always the case.  One of the solutions you'll see has to do with a known error on Windows Server 2003 that's fixed by a patch to the .NET Framework 1.1, which won't work.  As I write this blog post, I'm using the .NET Framework 4.0, which is a tad bit past that timeframe. Most likely, the basic problem is that your service is throwing an exception that you aren't handling.  To debug this, wrap your service initialization code in a try/catch block and log the exception, as shown below: using System; using System.Diagnostics; using System.ServiceProcess; namespace WindowsService { static class Program { static void Main() { try { ServiceBase[] ServicesToRun; ServicesToRun = new ServiceBase[] { new Service1() }; ServiceBase.Run(ServicesToRun); } catch (Exception ex) { EventLog.WriteEntry("Application", ex.ToString(), EventLogEntryType.Error); } } } } After you uninstall the old service, redeploy the service with modifications, and receive the same error message as above; look in the Event Viewer/Application logs.  You'll see what the real problem is, which is the underlying reason for the timeout. Joe

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• What is the best online bookmark service?

  - by Edward Tanguay

  I'm looking a super simple way to record URLs for me and family and friends, something preferably with zero ads and no signup and the simplest interface just for saving URLs quick on any computer that you can access at any time and point other people to "all your links".

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• Plug-in based software design

  - by gekod

  I'm a software developer who is willing to improve his software design skills. I think software should not only work but have a solid and elegant design too to be reusable and extensive to later purposes. Now I'm in search of some help figuring out good practices for specific problems. Actually, I'm trying to find out how to design a piece of software that would be extensible via plug-ins. The questions I have are the following: Should plug-ins be able to access each others functionality? This would bring dependencies I guess. What should the main application offer to the plug-ins if I want to let's say develop a multimedia software which would play videos and music but which could later on get functionality added over plug-ins that would let's say be able to read video status (time, bps, ...) and display it. Would this mean that the player itself would have to be part of the main program and offer services to plug-ins to get such information or would there be a way to develop the player as a plug-in also but offer in some way the possibility to other plug-ins to interact with it? As you see, my questions are mainly for learning purposes as I strive to improve my software development skills. I hope to find help here and apologize if something is wrong with my question.

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• Software Error Basics

  Software Error Basics Who Causes Errors?   Software errors are caused by: ·    End-users ·    Programmers ·    Computer Systems   What Causes Errors?   Software errors are caused by: ·    Programmer Mistakes and Assumptions ·    Invalid data ·    Unexpected User Interactions ·    Missing Resources o  Files o  Databases o  Network Connectivity ·    Poor network connection ·    Insufficient Permissions   Where Do Errors Occur?   Software errors can occur anywhere code is executed:   ·    Desktop PC ·    Laptop PC ·    Server ·    Tablet PC ·    Mobile Phone ·    Any Device that can execute software   When Do Errors Occur?   Software errors occur when source code is being compiled (Compile-Time) or executed (Run-Time).  

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• Provide a user with service start/stop permissions

  - by slakr007

  I have a very basic domain that I use for development. I want to create a GPO that provides users in the Backup Operators group with start/stop permissions for two specific services on a specific server. I have read several articles about this, and they all indicate that this is very easy. Create a GPO, give the user start/stop permissions to the services under Computer Configuration Policies Windows Settings Security Settings System Services, and voila. Done. Not so much, but I have to be doing something wrong. My install is pretty much the default. The domain controller is in the Domain Controllers OU, the Backup Operators group is under Builtin, and I created a user called Backup under Users. I created a GPO and linked it to the Domain Controllers OU. In the GPO I give the Backup user permission to start/stop two specific services on the server. I forced an update with gpupdate. I used Group Policy Results to verify that my GPO is the winning GPO giving the user the permission to start/stop the two services. However, the user is still unable to start/stop the services. I attempted different loopback settings on the GPO to no avail. I'm sort of at a loss here.

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• .Net 3.5 Windows Service hide WCF Service Host

  - by Melursus

  I got a Windows service installed on my development machine (that I made) and I want to interact with it. For a reason I don't know, each time I start the client, a WCF Service Host pop and said that the address is already in use ... which is true ... but how can I do to NOT start that Windows ? Is it because my two projects (server and client) are in the same solution ?

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• Consuming WebSphere service from WCF client: Unable to create AxisService from ServiceEndpointAddres

  - by JohnIdol

  I am consuming (or trying to consume) a WebSphere service from a WCF client (service reference + bindings generated through svcutil). Connection seems to be established successfully but I am getting the following error: CWWSS7200E: Unable to create AxisService from ServiceEndpointAddress [address] Rings any bell? I am guessing the request format is somehow being rejected by the service, I am sniffing it with fiddler and it looks fine overall (can post if ppl think it could help). Found this article, but it doesn't seem to apply to my case. Any help appreciated!

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• How to start a process from within a windows service

  - by BaBu

  I want to pop a browser with a given url from within a windows service. Like so: System.Diagnostics.Process.Start("http://www.venganza.org/"); Works fine when running in a console but not from within the service. No error messages, no exceptions, the Process.Start() command just seem to do nothing. It smells of some security issue, maybe something with the service properties and/or logon options? Annoying stuff this... Anybody? (Oh, and on windows 7/.NET framework 3.5.)

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• Incomplete results with Turkish characters in Indexing Service

  - by Ishmaeel

  Finally I get to post my i's and I's as promised... I've found that MS Indexing Service returns incomplete results when searching for documents with Turkish content. It seems to choke especially regarding the (incorrectly-named) 4I problem. Apparently, MS has fixed this problem with a Windows 2000 http://support.microsoft.com/kb/325333 service pack, but the bug seems to be resurrected with Windows XP & 2003. Anybody uses Indexing Service in their line of work? Similar problems with other non-English locales? Any solutions?

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• Problems with VBScript - RegRead when running as a service

  - by Brandon

  I am working on a script that runs under a custom installation utility, which is running as a service. To get the current user name the script executes this command: str_Acct_Name_Val = "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name" str_Acct_Name = RegRead(str_Acct_Name_Val) When I run the script from the command prompt, it can read that value just fine (under an administrator account). When the value is attempted to be read with service/local system privileges, the read fails. What is the problem here? EDIT: Some additional information. When running as a service calling the current user name returns "SYSTEM" and my guess is that HKCU doesn't "exist" under the view of the SYSTEM, since there is technically no current user. There is a user logged in at the time, but not in the scope of the running script. Maybe there is somewhere in HKLM I could find the currently logged on user?

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• Dynamically load .asmx web-service

  - by Tierney

  I have an .aspx page that can perform a number of functions. The type of function is determined at run-time depending on which button the user clicks. This makes makes a web-service call to an .asmx method. The web-service call returns html and javascript which then become part of the original page. This new content has javascript events attached to button clicks, data validation etc. In turn these events then call their own web-service methods in another .asmx file. The main page does not know about these other .asmx files when the page loads. So, is there any way of dynamically loading these .asmx files on demand?

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• Debug C# Windows Service

  - by Goober

  Scenario I've got a windows service written in C#. I've read all the google threads on how to debug it, but I still can't get it to work. I've run "PathTo.NetFramework\InstallUtil.exe C:\MyService.exe"........It said the install was successful, however when I run "Services.msc", The service isn't displayed at all, anywhere. If I go into Task Manager, there is a process called "MyService.vshost.exe".....pretty sure that's not it, because it's a service, not a process........Any suggestions and/or help? Greatly appreciated. Other I'm running VS2008.

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• Service Application too visible

  - by Tom

  Working on a service application in Delphi 5 that is intended to run on Windows XP - 7. Most of the application is coming together nicely, but I'm running into one issue. Part of this service application is a form that displays data occasionally (similar to the slider box Avast uses to let you know its updated). When the service shows the form, the form displays on the taskbar, but we don't want it to. Does anyone have any suggestions as to how to hide the form's button on the taksbar? None of the standard methods I've found for regular applications have worked so far. Thanks.

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