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• The winning combination: Oracle VM Server for x86 + Oracle Sun Fire HW

  - by Karim Berrah

  You might be wondering why OVM Server for x86 (OVM/x86 here and below) should be seriously considered as a nice (business point of view) alternative to standard Hypervisors, if you are virtualizing Oracle Software, especially if you are planning to move to Oracle x86 Hardware (rackmount or blades). Well, let see some "not well known" facts that might interest you and help you in saving more money for your entire company (and not only the Virtulization team). Fact 1: OVM/x86 is considered as a hard partitionning technology (check page 2 of Oracle Server Partitionning Licencing Policies), so if you are buying new servers based on the latest INTEL Xeon E7 CPUs (10 cores per Socket) and have some licencing issues in deploying further Oracle SW, because you are using a hypervisor not recognized as a hard partitionning technology (like VMware), then you need to check here how to do it with OVM . This might help you to continue to deploy your Oracle DB instances on new x86 HW (12 cores, 40 cores, 64 cores servers) in a reasonable way, without having to pay licences for 12 CPU, 40 CPUs or 64 CPUs. You might also consider migrating your legacy Oracle DB DBs to a virtualized environment like OVM/x86 an recover some CPU licences, that can be reused somewhere else in production. Fact 2: OVM/x86 is free to use, without any extra licence for any specific feature (LiveMigration, High Availability, Embedded Management Console). If you want to use it on non Oracle HW, there is a support fee per  system and per year, that is much below VMware support (Oracle VM Premier Limited Support for systems up to 2 CPUs, and Oracle VM Premier Support for any bigger system, independently on the number of populated sockets). Fact 3: support is included with your Oracle x86 HW support (OPS for systems)  and you can re-install on you system Oracle Linux, Oracle Solaris or Oracle VM server for x86, without beeing charged, an keeping the same support level. Fact 4: it is less expensive to virtualize Oracle Linux or Oracle Solaris on OVM/x86 with Oracle HW that any other similar solution with VMware, because all the VMs are then supported and licenced when you buy Oracle HW with OPS. Fact 5: Oracle VM Templates bring you many Virtual Machines already installed, patched and optimized for various Oracle applications. And to be more specific, those templates are fully supported by Oracle, which is not really true when it comes to another hypervisor. By optimized VM Kernel, I mean PV drivers, OVM-ready kernels in the VM, single source clock for all the VMS, better memory management of the VM ... Fact 6: there is no extra costs for a management console. OVM comes with a free OVM Manager package for Linux.  More infos: Latest announcement of OVM/x86 update 2.2.2 A short flash demo of OVM server for x86 A short flash demo on OVM Templates and Virtual Assembly Builder Oracle Linux Support and Oracle VM Support Global Price List  ISVs: Benefits for Independant Sofwtare Vendors (ISVs) in using OVM/x86 Consultant Services: Advanced Customer Services for OVM/x86  Technical Features Best practices and Guideline for OVM with Oracle Blades Reduce TCO and get more Value from your x86 Infrastructure

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• SQL SERVER – Order By Numeric Values Formatted as String

  - by pinaldave

  When I was writing this blog post I had a hard time to come up with the title of the blog post so I did my best to come up with one. Here is the reason why? I wrote a blog post earlier SQL SERVER – Find First Non-Numeric Character from String. One of the questions was that how that blog can be useful in real life scenario. This blog post is the answer to that question. Let us first see a problem. We have a table which has a column containing alphanumeric data. The data always has first as an integer and later part as a string. The business need is to order the data based on the first part of the alphanumeric data which is an integer. Now the problem is that no matter how we use ORDER BY the result is not produced as expected. Let us understand this with example. Prepare a sample data: -- How to find first non numberic character USE tempdb GO CREATE TABLE MyTable (ID INT, Col1 VARCHAR(100)) GO INSERT INTO MyTable (ID, Col1) SELECT 1, '1one' UNION ALL SELECT 2, '11eleven' UNION ALL SELECT 3, '2two' UNION ALL SELECT 4, '22twentytwo' UNION ALL SELECT 5, '111oneeleven' GO -- Select Data SELECT * FROM MyTable GO The above query will give following result set. Now let us use ORDER BY COL1 and observe the result along with Original SELECT. -- Select Data SELECT * FROM MyTable GO -- Select Data SELECT * FROM MyTable ORDER BY Col1 GO The result of the table is not as per expected. We need the result in following format. Here is the good example of how we can use PATINDEX. -- Use of PATINDEX SELECT ID, LEFT(Col1,PATINDEX('%[^0-9]%',Col1)-1) 'Numeric Character', Col1 'Original Character' FROM MyTable ORDER BY LEFT(Col1,PATINDEX('%[^0-9]%',Col1)-1) GO We can use PATINDEX to identify the length of the digit part in the alphanumeric string (Remember: Our string has a first part as an int always. It will not work in any other scenario). Now you can use the LEFT function to extract the INT portion from the alphanumeric string and order the data according to it. You can easily clean up the script by dropping following table. DROP TABLE MyTable GO Here is the complete script so you can easily refer it. -- How to find first non numberic character USE tempdb GO CREATE TABLE MyTable (ID INT, Col1 VARCHAR(100)) GO INSERT INTO MyTable (ID, Col1) SELECT 1, '1one' UNION ALL SELECT 2, '11eleven' UNION ALL SELECT 3, '2two' UNION ALL SELECT 4, '22twentytwo' UNION ALL SELECT 5, '111oneeleven' GO -- Select Data SELECT * FROM MyTable GO -- Select Data SELECT * FROM MyTable ORDER BY Col1 GO -- Use of PATINDEX SELECT ID, Col1 'Original Character' FROM MyTable ORDER BY LEFT(Col1,PATINDEX('%[^0-9]%',Col1)-1) GO DROP TABLE MyTable GO Well, isn’t it an interesting solution. Any suggestion for better solution? Additionally any suggestion for changing the title of this blog post? Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL String, SQL Tips and Tricks, T SQL, Technology

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• TechEd 2012: Day 3 &ndash; Morning TFS

  - by Tim Murphy

  My morning sessions for day three were dominated by Team Foundation Server.  This has been a hot topic for our clients lately, so this topic really stuck a chord. The speaker for the first session was from Boeing.  It was nice to hear how how a company mixes both agile and waterfall project management.   The approaches that he presented were very pragmatic.  For their needs reporting is the crucial part of their decision to use TFS.  This was interesting since this is probably the last aspect that most shops would think about. The challenge of getting users to adopt TFS was brought up by the audience.  As with the other discussion point he took a very level headed stance.  The approach he was prescribing was to eat the elephant a bite at a time instead of all at once.  If you try to convert you entire shop at once the culture shock will most likely kill the effort. Another key point he reminded us of is that you need to make sure that standards and compliance are taken into account when you setup TFS.  If you don’t implement a tool and processes around it that comply with the standards bodies that govern your business you are in for a world of hurt. Ultimately the reason they chose TFS was because it was the first tool that incorporated all the ALM features that they needed. Reduced licensing cost because of all the different tools they would need to buy to complete the same tasks.  They got to this point by doing an industry evaluation.  Although TFS came out on top he said that it still has a big gap is in the Java area.  Of course in this market there are vendors helping to close that gap. The second session was on how continuous feedback in agile is a new focus in VS2012.  The problems they intended to address included cycle time and average time to repair, root cause analysis. The speakers fired features at us as if they were firing a machine gun.  I will just say that I am looking forward to digging into the product after seeing this presentation.  Beyond that I will simply list some of the key features that caught my attention. Feature – Ability to link documents into tasks as artifacts Web access portal PowerPoint storyboards Exploratory testing Request feedback (allows users to record notes, screen shots and video/audio) See you after the second half. del.icio.us Tags: TechEd,TechEd 2012,TFS,Team Foundation Server

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• Windows Azure Learning Plan - Architecture

  - by BuckWoody

  This is one in a series of posts on a Windows Azure Learning Plan. You can find the main post here. This one deals with what an Architect needs to know about Windows Azure.   General Architectural Guidance Overview and general  information about Azure - what it is, how it works, and where you can learn more. Cloud Computing, A Crash Course for Architects (Video) http://www.msteched.com/2010/Europe/ARC202 Patterns and Practices for Cloud Development http://msdn.microsoft.com/en-us/library/ff898430.aspx Design Patterns, Anti-Patterns and Windows Azure http://blogs.msdn.com/b/ignitionshowcase/archive/2010/11/27/design-patterns-anti-patterns-and-windows-azure.aspx Application Patterns for the Cloud http://blogs.msdn.com/b/kashif/archive/2010/08/07/application-patterns-for-the-cloud.aspx Architecting Applications for High Scalability (Video) http://www.msteched.com/2010/Europe/ARC309 David Aiken on Azure Architecture Patterns (Video) http://blogs.msdn.com/b/architectsrule/archive/2010/09/09/arcast-tv-david-aiken-on-azure-architecture-patterns.aspx Cloud Application Architecture Patterns (Video) http://blogs.msdn.com/b/bobfamiliar/archive/2010/10/19/cloud-application-architecture-patterns-by-david-platt.aspx 10 Things Every Architect Needs to Know about Windows Azure http://geekswithblogs.net/iupdateable/archive/2010/10/20/slides-and-links-for-windows-azure-platform-session-at-software.aspx Key Differences Between Public and Private Clouds http://blogs.msdn.com/b/kadriu/archive/2010/10/24/key-differences-between-public-and-private-clouds.aspx Microsoft Application Platform at a Glance http://blogs.msdn.com/b/jmeier/archive/2010/10/30/microsoft-application-platform-at-a-glance.aspx Windows Azure is not just about Roles http://vikassahni.wordpress.com/2010/11/17/windows-azure-is-not-just-about-roles/ Example Application for Windows Azure http://msdn.microsoft.com/en-us/library/ff966482.aspx Implementation Guidance Practical applications for the architect to consider 5 Enterprise steps for adopting a Platform as a Service http://blogs.msdn.com/b/davidmcg/archive/2010/12/02/5-enterprise-steps-for-adopting-a-platform-as-a-service.aspx?wa=wsignin1.0 Performance-Based Scaling in Windows Azure http://msdn.microsoft.com/en-us/magazine/gg232759.aspx Windows Azure Guidance for the Development Process http://blogs.msdn.com/b/eugeniop/archive/2010/04/01/windows-azure-guidance-development-process.aspx Microsoft Developer Guidance Maps http://blogs.msdn.com/b/jmeier/archive/2010/10/04/developer-guidance-ia-at-a-glance.aspx How to Build a Hybrid On-Premise/In Cloud Application http://blogs.msdn.com/b/ignitionshowcase/archive/2010/11/09/how-to-build-a-hybrid-on-premise-in-cloud-application.aspx A Common Scenario of Multi-instances in Windows Azure http://blogs.msdn.com/b/windows-azure-support/archive/2010/11/03/a-common-scenario-of-multi_2d00_instances-in-windows-azure-.aspx Slides and Links for Windows Azure Platform Best Practices http://geekswithblogs.net/iupdateable/archive/2010/09/29/slides-and-links-for-windows-azure-platform-best-practices-for.aspx AppFabric Architecture and Deployment Topologies guide http://blogs.msdn.com/b/appfabriccat/archive/2010/09/10/appfabric-architecture-and-deployment-topologies-guide-now-available-via-microsoft-download-center.aspx Windows Azure Platform Appliance http://www.microsoft.com/windowsazure/appliance/ Integrating Cloud Technologies into Your Organization Interoperability with Open Source and other applications; business and cost decisions Interoperability Labs at Microsoft http://www.interoperabilitybridges.com/ Windows Azure Service Level Agreements http://www.microsoft.com/windowsazure/sla/

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• SQLAuthority News – A Quick Note on @Pluralsight Video – Call Me Maybe Developer Way

  - by pinaldave

  I write a lot about how important learning and training is.  Any of my readers will know that I think the key to success is staying current with your education and taking very opportunity to increase your “tool kit” of skills.  I hope that I have not made the impression that it is all in the employees hands to make sure they are happy and satisfied at their jobs. I also firmly believe that a good boss will make good employees.  A boss who is good at communicating,  and leading, who knows how to nip problem in the bud and allocate resources wisely will have a well-oiled machine.  This means happy employees and a great work environment. It is important to have a healthy work environment because you will not succeed without one.  Successful business will always have the type of environment that fosters creativity and has efficient employees.  A healthy environment doesn’t force employees to produce results, but allows them to progress and create the results themselves. The result of a healthy work environment is that employees will enjoy their work and then work harder.  This can bring the company more revenue, and hopefully the employees will see the result of their hard work in bonuses and raises.  However, money is important but it is certainly secondary – the important part is the dedication of the employees to their work and to their company.  This is the true key to success. Any employee who recognizes this description as their working environment should consider themselves fortunate.  They are allowed to grow and do better, and employees being treated fairly can be a rarity in this world.  One company that I believe adheres to this principle is Pluralsight – as evidenced by this fun video. I have blogged about it earlier. (check out my cameo at 0:37). It was great fun to work with the employees at Pluralsight while making this video.  They are a great bunch and clearly have a great work environment – we wouldn’t have had this much fun if not!  I have to tell you a little bit about making this video.  My wife shot it with her mobile phone, which was certainly a different but exciting experience!  It was hard to get the look of the video right, since I was trying to portray a body builder – this was a little outside of my own personal experience.  I have what I like to call a “healthy” body type, so trying to look extremely fit like some of the other “actors” in this video was a challenge – but I do hope that you all think I succeeded.  All in all, it was great fun to participate in this video and I hope to see my friends at Pluralsight again soon. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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• Getting Ramped for Silverlight 4

  - by GeekAgilistMercenary

  Here is a quick walk through of setting up your Silverlight 4 development environment.  The first assumed step is that you have Visual Studio 2010 already installed and any appropriate patches.  Then download the following in order and install each. Silverlight 4 Tools RC2 for Visual Studio and Silverlight 4 RTW Expression Blend 4 Release Candidate Silverlight Toolkit - Not necessary, but lots of good bits in this download. WCF RIA Services - This is also not necessary, but you should grab it just in case anyway. Once each of these are installed jump into Visual Studio 2010.  Start a new Silverlight 4 Project by going to File -> New -> Project -> and select the Silverlight Project Templates.  Here you'll see a new list of projects that are specific to the above listed downloads. Silverlight Business Application WCF RIA Service Class Library Silverlight Unit Test Application One way to confirm (and what I am going to display here in this entry) Silverlight 4 is installed ok is to select the Silverlight Application Template and start a new project. On the next screen you will see some of the standard options.  I always go with the ASP.NET MVC Option and with these new installations I am going to select Silverlight 4 (should be selected already) from the drop down and check the Enable WCF RIA Services check box. I also, for good measure, always create a unit test project for the ASP.NET MVC Project that will host the Silverlight Application Project.  When all is setup, the Solutions Explorer should look like what is shown below. Add the following code to the XAML of the MainPage.xaml of the Silverlight Project. <UserControl x:Class="Silverlight4.MainPage" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" d:DesignHeight="300" d:DesignWidth="400">   <Grid x:Name="LayoutRoot" Background="White"> <TextBlock x:Name="textBlockTest" Text="Hello World!" /> </Grid> </UserControl> Now execute the project, if all runs well you have installed Silverlight 4 successfully. Bam!  Silverlight 4 ready to go!  I will have more on Silverlight 4 very soon, as I will be starting a project (personal) and blogging it as I work through it.  Also, if you run into any issues I would like to read about them, so please comment.  I had a few issues and also had some design time rendering issues in the VS 2010 IDE when I installed these bits at first. Check out the original entry here.

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• At the Java DEMOgrounds - Oracle’s Java Embedded Suite 7.0

  - by Janice J. Heiss

  The Java Embedded Suite 7.0, a new, packaged offering that facilitates the creation of  applications across a wide range of  embedded systems including network appliances, healthcare devices, home gateways, and routers was demonstrated by Oleg Kostukovsky of  Oracle’s Java Embedded Global Business Unit. He presented a device-to-cloud application that relied upon a scan station connected to Java Demos throughout JavaOne. This application allows an NFC tag distributed on a handout given to attendees to be scanned to gather various kinds of data. “A raffle allows attendees to check in at six unique demos and qualify for a prize,” explained Kostukovsky. “At the same time, we are collecting data both from NFC tags and sensors. We have a sensor attached to the back of the skin page that collects temperature, humidity, light intensity, and motion data at each pod. So, all of this data is collected using an application running on a small device behind the scan station."“Analytics are performed on the network using Java Embedded Suite and technology from Oracle partners, SeeControl, Hitachi, and Globalscale,” Kostukovsky said. Next, he showed me a data visualization web site showing sensory, environmental, and scan data that is collected on the device and pushed into the cloud. The Oracle product that enabled all of this, Java Embedded Suite 7.0, was announced in late September. “You can see all kinds of data coming from the stations in real-time -- temperature, power consumption, light intensity and humidity,” explained Kostukovsky. “We can identify trends and look at sensory data and see all the trends of all the components. It uses a Java application written by a partner, SeeControl. So we are using a Java app server and web server and a database.” The Market for Java Embedded Suite 7.0 “It's mainly geared to mission-to-mission applications because the overall architecture applies across multiple industries – telematics, transportation, industrial automation, smart metering, etc. This architecture is one in which the network connects to sensory devices and then pre-analyzes the data from these devices, after which it pushes the data to the cloud for processing and visualization. So we are targeting all those industries with those combined solutions. There is a strong interest from Telcos, from carriers, who are now moving more and more to the space of providing full services for their interim applications. They are looking to deploy solutions that will provide a full service to those who are building M-to-M applications.”

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• Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

  - by Bruce Tierney

  The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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• Customer Support Spotlight: Clemson University

  - by cwarticki

  I've begun a Customer Support Spotlight series that highlights our wonderful customers and Oracle loyalists.  A week ago I visited Clemson University.  As I travel to visit and educate our customers, I provide many useful tips/tricks and support best practices (as found on my blog and twitter). Most of all, I always discover an Oracle gem who deserves recognition for their hard work and advocacy. Meet George Manley.  George is a Storage Engineer who has worked in Clemson's Data Center all through college, partially in the Hardware Architecture group and partially in the Storage group. George and the rest of the Storage Team work with most all of the storage technologies that they have here at Clemson. This includes a wide array of different vendors' disk arrays, with the most of them being Oracle/Sun 2540's.  He also works with SAM/QFS, ACSLS, and our SL8500 Tape Libraries (all three Oracle/Sun products). (pictured L to R, Matt Schoger (Oracle), Mark Flores (Oracle) and George Manley) George was kind enough to take us for a data center tour.  It was amazing.  I rarely get to see the inside of data centers, and this one was massive. Clemson Computing and Information Technology’s physical resources include the main data center located in the Information Technology Center at the Innovation Campus and Technology Park. The core of Clemson’s computing infrastructure, the data center has 21,000 sq ft of raised floor and is powered by a 14MW substation. The ITC power capacity is 4.5MW.  The data center is the home of both enterprise and HPC systems, and is staffed by CCIT staff on a 24 hour basis from a state of the art network operations center within the ITC. A smaller business continuance data center is located on the main campus.  The data center serves a wide variety of purposes including HPC (supercomputing) resources which are shared with other Universities throughout the state, the state's medicaid processing system, and nearly all other needs for Clemson University. Yes, that's no typo (14,256 cores and 37TB of memory!!! Thanks for the tour George and thank you very much for your time.  The tour was fantastic. I enjoyed getting to know your team and I look forward to many successes from Clemson using Oracle products. -Chris WartickiGlobal Customer Management

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• Appropriate response when client empowered with CMS destroys content to his own will

  - by dukeofgaming

  So, I just recently closed a website project that pretty much was The Oatmeals' Design Hell, but with content. The client loved the site at the beginning but started getting other people involved and mercilessly bombarding us with their opinions. We served a carefully thought content strategy (which the client approved) and extremely curated copywriting that took us four months after at least 5 requirement changes (new content, new objectives for the business, changed offerings, new mindfaps, etc.) that required us to rewrite the content about 3 times. The client never gave timely feedback even though we kept the process open for him and his people to see (content being developed transparently in Google Docs). Near the end of the project he still wanted to make changes but wanted us to finish already (there are not enough words in the world to even try to make sense of this). So I explained to him the obvious implications of the never-ending requirement changes and advised him to take the time to gather his thoughts with his own team and see the new content introduced as a new content maintenance project. He happily accepted, but on the day of training/delivery things went very wrong and we have no idea why. The client didn't even allow the site to be out for a week with the content we developed for him and quickly replaced us with a Joomla savvy intern so that he completely destroy the content with shallow, unstructured, tasteless and plain wordsmithing (and I'm not even being visceral). Worst insult of all, he revoked our access from his server and the deployed CMS not even having passed 10 minutes of being given his administrator account (we realized the day after that he did it in our own office, the nerve!). Everybody involved in the team is enraged and insulted. I never want to see this happen again. So, to try to make sense of this situation and avoid it in the future with new clients I have two concrete questions: Is there even an appropriate course of action with a client like this?, or is he just not worth the trouble of analyzing (blindly hoping this never repeats again). In the exercise to try and blame ourselves instead of the client and take this as a lesson of... something, how should we set expectations for new clients about the working terms, process and final product so that they are discouraged from mauling the content to their own contempt once they get the codes to the nukes (access to the CMS)?

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• New Process For Receiving Oracle Certification Exam Results

  - by Brandye Barrington

  On November 15, 2012, Oracle Certification exam results will be available directly from Oracle's certification portal, CertView. After completing an exam at a testing center, you will login to CertView to access and print your exam scores by selecting the See My New Exam Results Now link or the Print My New Exam Results Now link from the homepage. This will provide access to all certification and exam history in one place through Oracle, providing tighter integration with other activities at Oracle. This change in policy will also increase security around data privacy. AUTHENTICATE YOUR CERTVIEW ACCOUNT NOW One very important step you must take is to authenticate your CertView account BEFORE taking your exam. This way, if there are any issues with authorization, you have time to get these sorted out before testing. Keep in mind that it can take up to 3 business days for a CertView account to be manually authenticated, so completing this process before testing is key! You will need to create a web account at PearsonVUE prior to registering for your exam and you will need to create an Oracle Web Account prior to authenticating your CertView account. The CertView account will be available for authentication within 30 minutes of creating a Pearson VUE web account at certview.oracle.com. GETTING YOUR EXAM RESULTS FROM ORACLE Before taking the scheduled exam, you should authenticate your account at certview.oracle.com using the email address and Oracle Testing ID in your Pearson VUE profile. You will be required to have an Oracle Web Account to authenticate your CertView account. After taking the exam, you will receive an email from Oracle indicating that your exam results are available at certview.oracle.com If you have previously authenticated your CertView account, you will simply click on the link in the email, which will take you to CertView, login and select See My New Exam Results Now. If you have not authenticated your CertView account before receiving this notification email, you will be required to authenticate your CertView account before accessing your exam results. Authentication requires an Oracle Web Account user name and password and the following information from your Pearson VUE profile: email address and Oracle Testing ID. Click on the link in the email to authenticate your CertView account You will be given the option to create an Oracle Web Account if you do no already have one.  After account authentication, you will be able to login to CertView and select See My New Exam Results Now to view your exam results or Print My New Exam Results Now to print your exam results. As always, if you need assistance with your CertView account, please contact Oracle Certification Support. YOUR QUESTIONS ANSWERED More Information FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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• OracleServiceBus+SOA in same server

  - by Manoj Neelapu

  Oracle Service Bus 11gR1 (11.1.1.3) supports running in same JVM as SOA. This tutorial covers on how to do create domain in of SOA+OSB combined to run in single JVM .For this tutorial we will use a flavor  WebLogic installer bundled with both OEPE and coherence components (eg oepe111150_wls1033_win32.exe). WebLogic installer bundled with coherence and OEPE components can be seen in the screen shot.Oracle Service Bus 11gR1 (11.1.1.3) has built-in caching support for Business Services using coherence. Because of this we will have to install coherence before  installing OSB.  To get SOAand OSB running in the same domain, we have to install the SOA and OSB on the above ORACLE_HOME. After installation we should see both the SOA and OSB homes has highlighted in red.We could also see the coherence components which is mandatory for OSB and optional OEPE also installed.                     Now we will execute RCU(ofm_rcu_win_11.1.1.3.0_disk1_1of1) to install the schema for SOA and OSB. New RCU contains OSB tables (WLI_QS_REPORT_DATA , WLI_QS_REPORT_ATTRIBUTE) gets loaded as part of SOAINFRA schema  After this step we will have to create soa+osb domain using config wizard. It is located under $WEBLOGIC_HOME\common\bin\config.* (.cmd or .sh as per your platform) .While creating a domain we will select options for SOA Suite  and Oracle Service Bus Extension-All Domain Topologies.We can also bundle Enterprise Manager in the same installation or in a different server. Here in this case we will use the enterprise manager in the same domain. So we selected the Enterprise Manager component also. There is another option for OSB  Oracle Service Bus Extension-Single server Domain Topology. This topology is for users who want to use OSB in single server configuration. Currently SOA doesn't support single server topology. So this topology cannot be used with SOA domain but can only be used for stand alone OSB installations.We can continue with domain configuration till we reach the below screen. Following steps are mandatory if we want to have the SOA and OSB run in same JVMwe should select Managed Server, Clusters and Machines as shown below   After this selection you should see a screen with two servers One managed server for OSB and one managed for SOA.  Since we would like to have both the servers in one managed server (one JVM) we will have to do one  

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• New Pluralsight Course: HTML5 Canvas Fundamentals

  - by dwahlin

    I just finished up a new course for Pluralsight titled HTML5 Canvas Fundamentals that I had a blast putting together. It’s all about the client and involves a lot of pixel manipulation and graphics creation which is challenging and fun at the same time. The goal of the course is to walk you through the fundamentals, start a gradual jog into the API functions, and then start sprinting as you learn how to build a business chart canvas application from scratch that uses many of the available APIs . It’s fun stuff and very useful in a variety of scenarios including Web (desktop or mobile) and even Windows 8 Metro applications. Here’s a sample video from the course that talks about building a simple bar chart using the HTML5 Canvas:   Additional details about the course are shown next.   HTML5 Canvas Fundamentals The HTML5 Canvas provides a powerful way to render graphics, charts, and other types of visual data without relying on plugins such as Flash or Silverlight. In this course you’ll be introduced to key features available in the canvas API and see how they can be used to render shapes, text, video, images, and more. You’ll also learn how to work with gradients, perform animations, transform shapes, and build a custom charting application from scratch. If you’re looking to learn more about using the HTML5 Canvas in your Web applications then this course will break down the learning curve and give you a great start!    Getting Started with the HTML5 Canvas Introduction HTML5 Canvas Usage Scenarios Demo: Game Demos Demo: Engaging Applications Demo: Charting HTML5 Canvas Fundamentals Hello World Demo Overview of the Canvas API Demo: Canvas API Documentation Summary    Drawing with the HTML5 Canvas Introduction Drawing Rectangles and Ellipses Demo: Simple Bar Chart Demo: Simple Bar Chart with Transforms Demo: Drawing Circles Demo: Using arcTo() Drawing Lines and Paths Demo: Drawing Lines Demo: Simple Line Chart Demo: Using bezierCurveTo() Demo: Using quadraticCurveTo() Drawing Text Demo: Filling, Stroking, and Measuring Text Demo: Using Canvas Transforms with Text Drawing Images Demo: Using Image Functions Drawing Videos Demo: Syncing Video with a Canvas Summary    Manipulating Pixels  Introduction Rendering Gradients Demo: Creating Linear Gradients Demo: Creating Radial Gradients Using Transforms Demo: Getting Started with Transform Functions Demo: Using transform() and and setTransform() Accessing Pixels Demo: Creating Pixels Dynamically Demo: Grayscale Pixels Animation Fundamentals Demo: Getting Started with Animation Demo: Using Gradients, Transforms, and Animations Summary    Building a Custom Data Chart Introduction Creating the CanvasChart Object Creating the CanvasChart Shell Code Rendering Text and Gradients Rendering Data Points Text and Guide Lines Connecting Data Point Lines Rendering Data Points Adding Animation Adding Overlays and Interactivity Summary     Related Courses:  

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• Oracle ADF Essentials & ADF training material now on the iPad By Grant Ronald

  - by JuergenKress

  Faster and Simpler Java-based Application Development - Now Free Oracle ADF Essentials is an end-to-end Java EE framework that simplifies application development by providing out-of-the-box infrastructure services and a visual and declarative development experience. Oracle ADF Essentials is free to develop and deploy. Oracle ADF Essentials Overview Demo Tutorial - Using Oracle ADF Essentials with JPA/EJB and JSF Oracle ADF Essentials FAQ Introduction to Oracle ADF Seminar Tutorial - Developing with Oracle ADF Essentials ADF training material now on the iPad By Grant Ronald My team has developed about a weeks worth of ADF training material under the title ADF Insider and ADF Insider Essentials. This is available from our page on OTN. But we are now loading all our content on YouTube as well so the content can now be accessed on iPads. Over the next couple of weeks we'll also add these YouTube links to the OTN page but in the meantime, if you have an interest in ADF I strongly urge you to subscribe to our ADFInsiderEssentials YouTube Channel so you can be alerted when new content comes on line. Please also provide your comments, thumbs up/down, and let us know what content/topics is of your interest. GlassFish Extension for Oracle JDeveloper by Shay Shmeltzer We just release a new version of Oracle JDeveloper - 11.1.2.3. One new feature here is built-in support for GlassFish. This include the ability to create an "application server" connection to GlassFish and then deploy to that server with one click from inside JDeveloper. You can use this for deploying Oracle ADF Essentials application on Glassfish, but you can also use it to deploy any Java EE application you build in JDeveloper on GlassFish. However, if you are planning to work with GlassFish and JDeveloper on a more regular basis as your development server, then you might find my new extension useful. The new extension allows you to start and stop an external GlassFish instance, as well as start it in debug mode (which will allow JDeveloper to remotely debug your application as it runs on the server. I also added a button that will invoke the web admin console of Glassfish. Here is a quick demo that will show you how to work with the extension. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: adf training,adf,grant Ronald,adf essential,WebLogic Community,Oracle,OPN,Jürgen Kress

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• TFS 2010 SDK: Integrating Twitter with TFS Programmatically

  - by Tarun Arora

  Technorati Tags: Team Foundation Server 2010,TFS API,Integrate Twitter TFS,TFS Programming,ALM,TwitterSharp   Friends at ‘Twitter Sharp’ have created a wonderful .net API for twitter. With this blog post i will try to show you a basic TFS – Twitter integration scenario where i will retrieve the Team Project details programmatically and then publish these details on my twitter page. In future blogs i will be demonstrating how to create a windows service to capture the events raised by TFS and then publishing them in your social eco-system. Download Working Demo: Integrate Twitter - Tfs Programmatically   1. Setting up Twitter API Download Tweet Sharp from => https://github.com/danielcrenna/tweetsharp  Before you can start playing around with this, you will need to register an application on twitter. This is because Twitter uses the OAuth authentication protocol and will not issue an Access token unless your application is registered with them. Go to https://dev.twitter.com/ and register your application   Once you have registered your application, you will need ‘Customer Key’, ‘Customer Secret’, ‘Access Token’, ‘Access Token Secret’ 2. Connecting to Twitter using the Tweet Sharp API Create a new C# windows forms project and add reference to ‘Hammock.ClientProfile’, ‘Newtonsoft.Json’, ‘TweetSharp’ Add the following keys to the App.config (Note – The values for the keys below are in correct and if you try and connect using them then you will get an authorization failure error). Add a new class ‘TwitterProxy’ and use the following code to connect to the TwitterService (Read more about OAuthentication - http://dev.twitter.com/pages/auth) using System;using System.Collections.Generic;using System.Linq;using System.Text;using System.Configuration;using TweetSharp; namespace WindowsFormsApplication2{ public class TwitterProxy { private static string _hero; private static string _consumerKey; private static string _consumerSecret; private static string _accessToken; private static string _accessTokenSecret;  public static TwitterService ConnectToTwitter() { _consumerKey = ConfigurationManager.AppSettings["ConsumerKey"]; _consumerSecret = ConfigurationManager.AppSettings["ConsumerSecret"]; _accessToken = ConfigurationManager.AppSettings["AccessToken"]; _accessTokenSecret = ConfigurationManager.AppSettings["AccessTokenSecret"];  return new TwitterService(_consumerKey, _consumerSecret, _accessToken, _accessTokenSecret); } }} Time to Tweet! _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); _twitterService.SendTweet("Hello World"); SendTweet will return the TweetStatus, If you do not get a 200 OK status that means you have failed authentication, please revisit the Access tokens. --RESPONSE: https://api.twitter.com/1/statuses/update.json HTTP/1.1 200 OK X-Transaction: 1308476106-69292-41752 X-Frame-Options: SAMEORIGIN X-Runtime: 0.03040 X-Transaction-Mask: a6183ffa5f44ef11425211f25 Pragma: no-cache X-Access-Level: read-write X-Revision: DEV X-MID: bd8aa0abeccb6efba38bc0a391a73fab98e983ea Cache-Control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0 Content-Type: application/json; charset=utf-8 Date: Sun, 19 Jun 2011 09:35:06 GMT Expires: Tue, 31 Mar 1981 05:00:00 GMT Last-Modified: Sun, 19 Jun 2011 09:35:06 GMT Server: hi Vary: Accept-Encoding Content-Encoding: Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Transfer-Encoding: chunked   3. Integrate with TFS In my blog post Connect to TFS Programmatically i have in depth demonstrated how to connect to TFS using the TFS API. 1: // Update the AppConfig with the URI of the Team Foundation Server you want to connect to, Make sure you have View Team Project Collection Details permissions on the server 2: private static string _myUri = ConfigurationManager.AppSettings["TfsUri"]; 3: private static TwitterService _twitterService = null; 4:   5: private void button1_Click(object sender, EventArgs e) 6: { 7: lblNotes.Text = string.Empty; 8:   9: try 10: { 11: StringBuilder notes = new StringBuilder(); 12:   13: _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); 14:   15: _twitterService.SendTweet("Hello World"); 16:   17: TfsConfigurationServer configurationServer = 18: TfsConfigurationServerFactory.GetConfigurationServer(new Uri(_myUri)); 19:   20: CatalogNode catalogNode = configurationServer.CatalogNode; 21:   22: ReadOnlyCollection<CatalogNode> tpcNodes = catalogNode.QueryChildren( 23: new Guid[] { CatalogResourceTypes.ProjectCollection }, 24: false, CatalogQueryOptions.None); 25:   26: // tpc = Team Project Collection 27: foreach (CatalogNode tpcNode in tpcNodes) 28: { 29: Guid tpcId = new Guid(tpcNode.Resource.Properties["InstanceId"]); 30: TfsTeamProjectCollection tpc = configurationServer.GetTeamProjectCollection(tpcId); 31:   32: notes.AppendFormat("{0} Team Project Collection : {1}{0}", Environment.NewLine, tpc.Name); 33: _twitterService.SendTweet(String.Format("http://Lunartech.codeplex.com - Connecting to Team Project Collection : {0} ", tpc.Name)); 34:   35: // Get catalog of tp = 'Team Projects' for the tpc = 'Team Project Collection' 36: var tpNodes = tpcNode.QueryChildren( 37: new Guid[] { CatalogResourceTypes.TeamProject }, 38: false, CatalogQueryOptions.None); 39:   40: foreach (var p in tpNodes) 41: { 42: notes.AppendFormat("{0} Team Project : {1} - {2}{0}", Environment.NewLine, p.Resource.DisplayName,  "This is an open source project hosted on codeplex"); 43: _twitterService.SendTweet(String.Format(" Connected to Team Project: '{0}' – '{1}' ", p.Resource.DisplayName, "This is an open source project hosted on codeplex")); 44: } 45: } 46: notes.AppendFormat("{0} Updates posted on Twitter : {1} {0}", Environment.NewLine, @"http://twitter.com/lunartech1"); 47: lblNotes.Text = notes.ToString(); 48: } 49: catch (Exception ex) 50: { 51: lblError.Text = " Message : " + ex.Message + (ex.InnerException != null ? " Inner Exception : " + ex.InnerException : string.Empty); 52: } 53: }   The extensions you can build integrating TFS and Twitter are incredible!   Share this post :

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• What are the options for hosting a small Plone site? [closed]

  - by Tina Russell

  Possible Duplicate: How to find web hosting that meets my requirements? I’ve developed a portfolio website for myself using Plone 4, and I’m looking for someplace to host it. Most Plone hosting services seem to focus on large, corporate deployments, but I need something that I can afford on a very limited budget and fits a small, single-admin website. My understanding is that my basic options are thus: I can go with a hosting service that specifically provides Plone. I know of WebFaction, but what others exist? Also, I’d have two stipulations for a Plone hosting service: (a) It needs to use Plone 4, for which I’ve developed my site, and (b) it needs to allow me SSH access to a home directory (including the Plone configuration), so that I may use my custom development eggs and such. I could use a VPS hosting service. What are my options here? Again, I need something cheap and scaled to my level. I could use Amazon EC2 or a similar service (please tell me of any) and pay by the tiniest unit of data. I’m a little scared of this because I have no idea how to do a cost-benefit analysis between this and a regular VPS host. The advantage of this approach would be that I only pay for what I use, making it very scalable, but I don’t know how the overall cost would compare to any VPS host under similar circumstances. What factors enter into the cost of Amazon EC2? What can I expect to pay under either option for regular traffic for a new website? Which one is more desirable for when a rush of visitors drive up my bandwidth bill? One last note: I know Plone isn’t common for websites for individuals, but please don’t try to talk me out of it here; that’s a completely different subject. For now, assume I’m sticking with Plone for good. Also, I have seen the Plone hosting services list on Plone.org—it’s twenty pages long, and the first page was nothing but professional Plone consulting services that sometimes offer hosting for business clients. So, that wasn’t much help. Thank you!

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• What's the difference between View Criteria and Where clause?

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} A View Criteria is a filter that you apply programmatically or by definition to a View Object instance. It augments the WHERE clause in a View Object query. Named View Criteria are defined in the Query panel of the View Object and are used ·         In combination with the af:query component to build search forms. To do this, you drag and drop the View Criteria from the Named View Criteria node of the View Object in the Data Controls Panel. In the context menu, you then select the Query component - optionally with a result table ·         To restrict a View Object instance in the Application Module model. For this, select a View object instance in the right hand list of the ADF Business Component Data Model panel. Use the Edit button to add a View Criteria to the View Object instance. This ensures that the View Object instance also runs with a query filter applied. View Criteria use bind variables for query conditions that you want to pass in dynamically at runtime. Beside of the ability to apply View Criteria declaratively, you can apply them programmatically in Java. A WHERE clause, if added to a View Object query by design restricts all instances of this View Object, which usually is not what developers want. Because of the benefits - and the configuration options not explained above but in the product documentation referenced below - the recommendation is to use View Criteria. The product documentation explains View Criteria in chapter 5 of the Developer Guide: http://download.oracle.com/docs/cd/E15523_01/web.1111/b31974/bcquerying.htm#BCGIFHHF

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• Live Webcast for Skire Customers - 8 November

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Join our Important Customer Briefing live webcast with Oracle Executive Mike Sicilia to learn more about the product strategy for the combined Oracle Primavera and Skire offering. Mike Sicilia, Senior Vice President and General Manager, Oracle Primavera Global Business Unit, invites you to join him for an exclusive update on Oracle’s acquisition of substantially all of Skire’s assets. Don’t miss this special, live webcast on November 8th, Attend this online event and listen to Mike Sicilia share with you: The strategic reasons behind Oracle’s acquisition of substantially all of Skire’s assets and what it means to you and your organization Oracle’s vision to deliver the most comprehensive Enterprise Project Portfolio Management (EPPM) offering to manage the complete project lifecycle, from capital planning and construction to operations and maintenance Exciting new product releases to help organizations manage their projects and facilities with more predictability and financial control, improving profitability and operational efficiency. Oracle’s consistent commitment to customer success and product support Save your seat: register now to attend this exclusive online event and learn how the combination of Oracle Primavera and Skire can help your organization succeed. For more information about the combination of Oracle and Skire, please visit oracle.com/skire

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• Visual Studio 2010 RC &ndash; Silverlight 4 and WCF RIA Services Development - Updates from MIX Anno

  - by Harish Ranganathan

  MIX is happening and there is a lot of excitement around the various releases such as the Windows Phone 7 Developer Preview, IE9 Platform Preview and few other announcements that have been made.  Clearly, the Windows Phone 7 Developer Preview has generated the maximum interest and opened a plethora of opportunities for .NET Developers.  It also takes the mobile development to a new generation and doesn’t force developers to learn different programming language. Along with this, few other releases have been out.  The most anticipated Silverlight 4 RC is out and its corresponding templates are also out there for you to download.  Once VS 2010 RC was released, it was much of a disappointment that it doesn’t support SL4 development as well as the SL4 Business Application Development (a.k.a. WCF RIA Services).   There were few workarounds though nothing concrete.  Earlier I had written about how the WCF RIA Services Preview does work with ASP.NET Development using VS 2010 RC. However, with the release of SL4 RC and the corresponding tooling updates, one can develop for both SL4 as well as SL4 + WCF RIA Services using VS 2010 RC.  This is kind of important and keeps the continuum going until VS 2010 RTMs.  So, the purpose of this post is to quickly give the updates and links to install the relevant tools. Silverlight 4 RC Runtime Windows Runtime or the Mac Runtime Silverlight 4 RC Developer Tools for Visual Studio 2010 RC Silverlight 4 Tools for Visual Studio 2010 (this would install the Runtime as well automatically) Expression Blend 4 Beta Expression Blend 4 Beta If you install the SL4 RC Developer Tools, it also installs the WCF RIA Services Preview automatically.  You just need to install the WCF RIA Services Toolkit that can be downloaded from Install the WCF RIA Services Toolkit Of course you can also just install the WCF RIA Services for VS 2010 RC separately (without SL4 Tools) from here Kindly note, all the above mentioned links are with respect to Visual Studio 2010 RC edition.  If you are developing with VS 2008, then you can just target SL3 (as I write this, there seems to be no official support for developing SL4 with VS 2008) and the related tools can be downloaded from http://www.silverlight.net/getstarted/ Basically you need to download SL 3 Runtime, SDK, Expression Blend 3 and the Silverlight Toolkit.  All the links for the download are available in the above mentioned page. Also, a version of WCF RIA Services that is supported in VS 2008 is available for download at WCF RIA Services Beta for VS 2008 I know there are far too many things to keep in mind.  So, I put a flowchart that could help with depicting it pictorial.  Note that this is just my own imagination and doesn’t cover all scenarios.  for example, if you are neither developing for Webform, Silverlight, you end up nowhere whereas in actual scenario you may want to develop Desktop, Services, Console, Game and what not.  So, keep in mind this is just Web. Cheers !!!

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• EU Digital Agenda scores 85/100

  - by trond-arne.undheim

  If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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• Going Inside the Store

  - by David Dorf

  Location was the first "killer-tech" for smartphones, and innovators have found several ways to use it. For retail, apps exist to find nearby stores, provide coupons, and give directions to the front door. But once you enter the store, location-finding ceases to work. That's because your location is usually found by finding GPS satellites in they sky, and the store's roof blocks the signal. But it won't take technology long to solve that problem. The first problem to solve is a lack of indoor maps. Navteq and others provide very accurate maps of the outdoors, enabling navigation for cars and pedestrians. Micello is building a business creating digital maps of indoor locations like malls, convention centers, office buildings. They have over 500 live maps, including maps of IKEA stores. They claim it took them only four hours to create a map of the Stanford Shopping Center in Palo Alto with its 1.4 million square feet and 140 retail stores. And within stores, retailers are producing more accurate plan-o-grams. I'm always impressed watching demos of our space planning from AVT. It uses CAD software to allow you to walk the virtual store and see products on the shelves. The second problem is being able to determine location inside the store so it can be overlayed on the map. There are several goals for this endeavor. Your smartphone might direct you straight to particular products, it might summon a sales associate to your location for immediate assistance, and it might send you coupons based on the aisle you're viewing. Companies like Nearbuy, ZuluTime, and Skyhook are working to master indoor location using a combination of GPS signals, WiFi, and cell tower positioning to calculate a location. (Skyhook calls this WPS, as depicted in the chart.) Today they can usually hit 10 meters accuracy, but that number is improving all the time. When it gets inside 3 meters some the goals mentioned earlier will be in easy reach. I for one can't wait until the time my iPhone leads me directly to the sprinkler heads in Lowes and Home Depot.

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Cross-platform independent development

  - by Joe Wreschnig

  Some years ago, if you wrote in C and some subset of C++ and used a sufficient number of platform abstractions (via SDL or whatever), you could run on every platform an indie could get on - Linux, Windows, Mac OS of various versions, obscure stuff like BeOS, and the open consoles like the GP2X and post-death Dreamcast. If you got a contract for a closed platform at some point, you could port your game to that platform with "minimal" code changes as well. Today, indie developers must use XNA to get on the Xbox 360 (and upcoming Windows phone); must not use XNA to work anywhere else but Windows; until recently had to use Java on Android; Flash doesn't run on phones, HTML5 doesn't work on IE. Unlike e.g. DirectX vs. OpenGL or Windows vs. Unix, these are changes to the core language you write your code in and can't be papered over without, basically, writing a compiler. You can move some game logic into scripts and include an interpreter - except when you can't, because the iPhone SDK doesn't allow it, and performance suffers because no one allows JIT. So what can you do if you want a really cross-platform portable game, or even just a significant body of engine and logic code? Is this not a problem because the platforms have fundamentally diverged - it's just plain not worthwhile to try to target both an iPhone and the Xbox 360 with any shared code because such a game would be bad? (I find this very unlikely. I can easily see wanting to share a game between a Windows Mobile phone and an Android, or an Xbox 360 and an iPad.) Are interfaces so high-level now that porting time is negligible? (I might believe this for business applications, but not for games with strict performance requirements.) Is this going to become more pronounced in the future? Is the split going to be, somewhat scarily, still down vendor lines? Will we all rely on high-level middleware like Flash or Unity to get anything cross-platform done? tl;dr - Is porting a problem, is it going to be a bigger problem in the future, and if so how do we solve it?

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• Indie Software Developers - How do I handle taxes?

  - by Connor

  I apologize if this is the wrong site to post on, perhaps someone could point me to the proper place if it is not. Hello, I am 17 years old and currently develop applications/games for Android and iPhone as well as develop internet websites and code a variety of my own projects. I have been very fortunate and have made a large amount of money and continue to make money online to the point where I do not need a stable job, though I'd like to get one after college. I've never held a job anywhere, and have never had to pay taxes. I'm coming into a lot of issues and I am quite confused. I get money from MANY sources- 15 different advertisement networks(!), 4 different payment processors, 5 different affiliate networks and a variety of other sources. All of them pay to different places and at different times (checking account, PayPal, reloadable debit card, ect.) I essentially have a list in a Notepad with names and login information for each source. I have also created a PHP script that uses cURL to grab all the revenue from each service, add it all up, then text me every few hours so I can keep track. It's a mess, but it's working OK, and I can create custom reports (for IRS?). But enough of that, my questions are about taxes in the US, and how indie developers handle it all. I'm at slightly over $250k so far this year, with negligible earnings last year. I have it all stockpiled in a bank account and haven't touched it, I'm a bit scared to. What do I file as? A sole proprietor, a business, just a regular person? How can I handle all of the different revenue sources? (AdSense, CJ, LinkShare) So far none of them have sent me any paperwork on taxes and I've read that I'm supposed to pay taxes quarterly? Do I need paperwork from EACH source to file? Or can I just say I got $x total and that'd be it? What percentage do you pay of total earnings? Average? Should I create an LLC? A corporation? Or stay as a developer? What would be the cheapest options? Could I go to jail? I haven't touched the money except a few dollars to help my parents pay the mortgage once. Any insight would be great. My parents have no idea what I should do, both have no forms of higher education and both have no high school diploma's. They just live day by day with simple jobs. I appreciate any help or experience with this.

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• SQL SERVER – Simple Explanation and Puzzle with SOUNDEX Function and DIFFERENCE Function

  - by pinaldave

  Earlier this week I asked a question where I asked how to Swap Values of the column without using CASE Statement. Read here: A Puzzle – Swap Value of Column Without Case Statement,there were more than 50 solutions proposed in the comment. There were many creative solutions. I have mentioned my personal favorite (different ones) here: Solution of Puzzle – Swap Value of Column Without Case Statement. However, I received lots of questions regarding one of the Solution by SIJIN KUMAR V P. He has used the function SOUNDEX in his solution. The request was to explain how SOUNDEX and DIFFERENCE works. Well, there are pretty decent documentations provided over here SOUNDEX function and DIFFERENCE over on MSDN and if I attempt to explain this function I will end up writing the same details which are available on MSDN. Instead of writing theory, we will try to learn this function by using a couple of simple puzzles. You try to solve the puzzles using the MSDN and see if you can learn something very quickly. In simple words - SOUNDEX converts an alphanumeric string to a four-character code to find similar-sounding words or names. The first character of the code is the first character of character_expression and the second through fourth characters of the code are numbers that represent the letters in the expression. Vowels incharacter_expression are ignored unless they are the first letter of the string. DIFFERENCE function returns an integer value. The  integer returned is the number of characters in the SOUNDEX values that are the same. The return value ranges from 0 through 4: 0 indicates weak or no similarity, and 4 indicates strong similarity or the same values. Learning Puzzle 1: Now let us run following four queries and observe its output. SELECT SOUNDEX('SQLAuthority') SdxValue SELECT SOUNDEX('SLTR') SdxValue SELECT SOUNDEX('SaLaTaRa') SdxValue SELECT SOUNDEX('SaLaTaRaM') SdxValue When you look at the result set all the four values are same. The reason for all the values to be same is as for SQL Server SOUNDEX function all the four strings are similarly sounding string. Learning Puzzle 2: Now let us run following five queries and observe its output. SELECT DIFFERENCE (SOUNDEX('SLTR'),SOUNDEX('SQLAuthority')) SELECT DIFFERENCE (SOUNDEX('TH'),SOUNDEX('SQLAuthority')) SELECT DIFFERENCE ('SQLAuthority',SOUNDEX('SQLAuthority')) SELECT DIFFERENCE ('SLTR',SOUNDEX('SQLAuthority')) SELECT DIFFERENCE ('SLTR','SQLAuthority') When you look at the result set you will get the result in the ranges from 1 to 4. Here is how it works if your result is 0 which means absolutely not relevant to each other and if your result is 1 which means the results are relevant to each other. Have you ever used above two functions in your business need or on production server? If yes, would you please leave a comment with use cases. I believe it will be beneficial to everyone. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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