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  • Scene transitions

    - by Mars
    It's my first time working with actual scenes/states, aka DrawableGameComponents, which work separate from one another. I'm now wondering what's the best way to make transitions between them, and how to affect them from other scenes. Lets say I wanted to "push" one screen to the right, with another one coming in at the same time. Naturally I'd have to keep drawing both, until the transition is complete. And I'd have to adjust the coordinates I'm drawing at while doing it. Is there a way around specifically handling this special case in every single scene? Or of I wanted to fade one into the other. Basically the question stays the same, how would you do that without having to handle it in every single scene? While writing this I'm realizing it will be the same thing for all kinds of transitions. Maybe a central Draw method in the manager could be a solution, where parameters and effects are applied when necessary. But this wouldn't work if objects that are drawn have their own method, and aren't drawn within the scene, or if an effect has to be applied to the whole scene. That means, maybe scenes have to be drawn to their own rendertarget? That way one call to the base class after the normal drawing could be enough, to apply the effects, while drawing it to the main render target. But I once heard there are problems when switching from target to target, back and forth. So is that even a viable option? As you can see, I have some basic ideas how it might work... but nothing specific. I'd like to learn what's the common way to achieve such things, a general way to apply all kinds of transitions.

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  • Using DNS entries to determine location

    - by Raphink
    I'm trying to think of a clean way to determine the location of machines (mainly, which datacenter they belong to) based on their network settings. I would like it to be dynamic, and I'm thinking of using special DNS records that would be specific to the DNS server in each datacenter. For example, you could have: root@machine1# dig TXT mysite ... mysite 3600 IN TXT "DC1" ... root@machine2# dig TXT mysite ... mysite 3600 IN TXT "DC2" ... etc. I know that DNS has a special LOC record for location, but it takes coordinates, so it doesn't help in my case. Is there a standard way of addressing this issue, another special type of record for it, or some standard entries in TXT records?

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  • Finding the best practice for a game simulating tool

    - by Tougheart
    I'm studying Java right now, and I'm thinking of this tool as my practice project. The game is "League of Legends" in case anyone knows it, I'm not actually simulating the game as in simulating game play, I'm just trying to create a tool that can compare different champions to each other based on their own abilities and items bought inside the game. The game basics are: Every player has a champion in a team of 5 players playing against another team. Each champion has a different set of abilities (usually 4) that s/he uses to do damage to opposing champions. Each champion gets stronger by buying different items, increasing the attack it deals or decreasing the damage received. What I want to do is to create a tool to be used outside the game enabling players to try out different builds for their champions and compare the figures against other champions they usually fight against. The goal is to enable players get a deeper understanding of the different item combinations (builds) that can be used during the games, instead of trying them out in real games which can be somehow very time consuming. What I'm stuck at is the best practice I should follow to make this possible using Java, I can't figure out which classes should inherit from which, should I make champions and items specs in the code or extracted from other files, specially that I'm talking about hundreds of items and champions to use in that tool. I'm self studying Java, and I don't have much practice at it, so I would really appreciate any broad guidelines regarding this, and sorry if my question doesn't fit here, I tried to follow the rules. English isn't my native language, so I'm really sorry if I wasn't clear enough, I would be more than happy to explain anything that's not understood.

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  • Logging violations of rules in limits.conf

    - by PaulDaviesC
    I am trying to log the details of the programs that where failed due to the limit cap defined in the limits.conf. My initial plan was to do it using the audit system. The idea was to track the system calls related to limits in the limits.conf that where failed. However the problem with this approach is that , it is not possible to track the violations of cpu time, since that violation do not involve failure of system calls. In the case of CPU time , one thing happens is that the program which violated the cpu time will be delivered a SIGXCPU. So my question is how should I go about logging the programs that violated CPU time? Also is there any limits.conf specific logs available?

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  • How to suggest changes as a recently-hired employee ?

    - by ereOn
    Hi, I was recently hired in a big company (thousands of people, to give an idea of the size). They said they hired me because of my rigor and because I was, despite my youngness (i'm 25), experienced as a C/C++ programer. Now that I'm in, I can see that the whole system is old and often uses obsolete technologies. There is no naming convention (files, functions, variables, ...), they don't use Version Control, don't use exceptions or polymorphism and it seems like almost everybody lost his passion (some of them are only 30 years old). I'd like to suggest somes changes but i don't want to be "the new guy that wants to change everything just because he doesn't want to fit in". I tried to "fit in", but actually, It takes me one week to do what I would do in one afternoon, just because of the poor tools we're forced to use. A lot my collegues never look at the new "things" and techniques that people use nowadays. It's like they just given up. The situation is really frustrating. Have you ever been in a similar situation and, if so, what advices would you give me ? Is there a subtle way of changing things without becoming the black sheep here ? Or should I just give up my passion and energy as well ? Thank you. Updates Just in case (if anyone cares): following your precious advices I was able to suggest changes and am now in charge of the team that must create and deploy Subversion :D Thanks to all of you !

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  • How can I configure the embedded wireless card in a Toshiba Satellite Pro 4600 to work under Lubuntu 10.10?

    - by MoLE
    I'm struggling to get the embedded wireless card in this laptop to work. In 7.10 (gutsy) it worked fine. Now I'm trying to get 10.10 (maverick) working on it, and am using the Lubuntu flavour due to the low resources of this laptop. The hardware: Appears to be an embedded pcmcia card. pccardctl ident gives: Socket 0: product info: "TOSHIBA", "Wireless LAN Card", "Version 01.01", "" manfid: 0x0156, 0x0002 function: 6 (network) The default kernel recognises the card and loads the orinoco_cs driver. orinoco_cs 0.0: Hardware identity 0005:0002:0001:0002 orinoco_cs 0.0: Station identity 001f:0001:0006:000e orinoco_cs 0.0: Firmware determined as Lucent/Agere 6.14 Then for some reason, the driver isn't happy with this and gives: orinoco_cs 0.0: Hardware identity 0005:0002:0001:0002 orinoco_cs 0.0: Station identity 001f:0002:0009:0030 orinoco_cs 0.0: Firmware determined as Lucent/Agere 9.48 All seems ok until I try to associate with my access point using Network Manager. eth1: Lucent/Agere firmware doesn't support manual roaming repeated about 10 times then NM gives up. According to the linuxwireless.org wiki page on this driver, this is a known issue, and I quote: Known issues Roaming and WPA_supplicant Lucent/Agere firmware doesn't support manual roaming On the Agere cards, roaming is controlled by the firmware instead of userspace. You will get the above message if userspace attempts to associate with a specific AP rather than by SSID. If you are using wpa_supplicant use ap_scan=2 mode. NetworkManager uses wpa_supplicant, so the above also applies. At this point my google-fu has failed me, and I can't find how to configure network manager to use the mystical "ap_scan=2" mode via wpa_supplicant. I have tried the following suggested solutions (from launchpad or the forums) deleting the agere* files from /lib/firmware using wicd instead of network manager combining both blacklisting the orinoco_cs driver in an attempt to force use of the hostap_cs driver instead (in case it is a prism2 card). Obviously none of them have worked for me. Any hints on how to perform the suggested workaround above? Edit: I have also confirmed working on 8.10 (intrepid) live CD.

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  • How to automount NTFS usb sticks on Xubuntu 12.10?

    - by netimen
    I'm running the Xubuntu 12.10 on a Lenovo T520 laptop. If I plug a FAT formatted usb stick, it's mounted automatically, but if I plug in a NTFS formatted one, I have to mount it manually. How to make NTFS usb sticks to mount automatically when plugged? My /etc/fstab in case it helps: # /etc/fstab: static file system information. # # Use 'blkid -o value -s UUID' to print the universally unique identifier # for a device; this may be used with UUID= as a more robust way to name # devices that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 /dev/sda1 / ext4 errors=remount-ro,user_xattr 0 1 # swap was on /dev/sda5 during installation UUID=cd221c3e-44a8-459e-9dfb-04787f1cd0b6 none swap sw

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  • Problem in multi booting Ubuntu 12.04 with existing Windows XP, 7 and 8 in 500GB HDD with 5 Partitions

    - by Dhruva
    Here's my case. I have 500GB HDD with 5 Partitions with XP, Windows7 and Windows8 RP in the first three. As per one of the instruction I've seen in this forum, I did shrink my 4th Partition to create a 30GB unallocated free space to install Ubuntu 12.04. But, when next I'm trying to boot the Ubuntu CD and choosing "Something Else", its only recognizing my 500GB HDD in whole as "/sda" and not reading the free 30GB space separately to install Ubuntu in it as suggested in the instruction mentioned in this forum. I've also tried to install in from within Windows7, by mounting the Ubuntu ISO file and using the .exe file and instruction thereupon (choosing free drive, user name, installation size, etc.), but that also failed after the PC restarted to continue the installation, showing as error for file extension, partition something error. One thing to be noted that the PC I'm trying to install Ubuntu in it is my Home PC and doesn't have any internet connection. Hence, no updates or otherwise online help. What shall I do?? Kindly suggest. Sorry if I made some grammatical mistakes as English is not my first language. Thanks in advance.

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  • What is the standard technique for shifting the frames of a sprite according to user input?

    - by virtual__
    From my own experience, I developed two techniques for changing the sprites of a character that's reacting to user input -- this in the context of a classic 2D platformer. The first one is to store all character's pixmaps in a list, putting the index of the currently used pixmap in an ordinary variable. This way, every time the player presses a key -- say the right arrow for moving the character forward -- the graphics engine sees what's the next pixmap to draw, draws it, and increments the index counter. That's a pretty common approach I believe, the problem is that in this case the animation's quality depends not only on the number of sprites available but also on how often your engine listens to user input. The second technique is to actually play an animation every key press event. For this you can use any sort of animation framework you want. It's only necessary to set the timer, the animation steps and to call the animation's play() method on your key press event handler. The problem with that approach is that is lacks responsiveness, since the character won't react to any input while the current animation is still being played. What I want to know is whether you are using one of these techniques -- or something similar -- in your games, or whether there's a standard method for animating sprites out there that's widely known by everybody but me.

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  • Setting up a Google Analytics Campaign

    - by Ashfame
    I will be doing a bunch of things to give one of my projects (main app) a big initial push for which I will be building a few small Facebook apps which will help in promoting the main apps. Traffic from these apps need to be tracked individually. My main app will be posting on the walls when the user needs to be notified. Traffic from these posts need to be tracked. Traffic from emails sent by the main app need to be tracked, like different types of email. I need to track all of these & possibly a couple of more but I need to be sure that I build my campaign URLs correctly as I won't get another chance to fix it. Correct me where I am wrong: Campaign Name: Launch Campaign Medium: Email Campaign Source: Type1 or Type2 (I can break it down for different types of email, right?) For apps: Campaign Name: Launch Campaign Medium: Apps Campaign Source: App1 or App2 (I can break it down here for different apps, right?) What if I want to track two different links within a single email or a single app? Any way of tracking them individually too but still keeping to track them as one because tracking them as one makes more sense for me. Campaign Term & Campaign content is irrelevant in my case, or I can/should use them for something? And I will also be tracking traffic of different apps. Should I do more? Let me know if my scenario wasn't clear enough & I need to explain more.

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  • High frequency, kernel bypass vs tuning kernels?

    - by Keith
    I often hear tales about High Frequency shops using network cards which do kernel bypass. However, I also often hear about them using operating systems where they "tune" the kernel. If they are bypassing the kernel, do they need to tune the kernel? Is it a case of they do both because whilst the network packets will bypass the kernel due to the card, there is still all the other stuff going on which tuning the kernel would help? So in other words, they use both approaches, one is just to speed up network activity and the other makes the OS generally more responsive/faster? I ask because a friend of mine who works within this industry once said they don't really bother with kernel tuning anymore-because they use kernel bypass network cards? This didn't make too much sense as I thought you would always want a faster kernel for all the CPU-offloaded calculations.

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  • Virtualbox install 12.04 guest: "pae not present"

    - by Peter.O
    I get this message while trying to install Ubuntu 12.04 as a guest in VirutalBox 4.1.18, on an Ubuntu 10.04 host. This kernel requires the following feature not present on the CPU: pae Some host specs: The host's kernel is: Linux 2.6.32-41-generic-pae GNU/Linux lscpu (host): Architecture: i686, CPU op-mode(s): 32-bit, 64-bit grep --color=always -i PAE /proc/cpuinfo   does show pae in its output. The 12.04 iso used is: ubuntu-12.04.0-desktop-i386.iso As a comparison/check, I downloaded and installed Linux Mint 13 Cinnamon to the same host on the exact same VM (I just changed the .iso image). It worked fine. Its iso is: linuxmint-13-cinnamon-dvd-32bit.iso It seems (to me) that I have pae.. what is going on here? Update: I had assumed that Linux Mint also required pae (being Ubuntu based), but I've just run;   grep --color=always -i PAE /proc/cpuinfo   in the Mint VM.   It showed no output.   So it seems the issue may lie with VirtualBox.   If that is the case, how can I get Virtualbox into pae mode?

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  • How can I get data off of a damaged thumb drive?

    - by Lord Torgamus
    A guy I work with just came by to ask me about a damaged thumb drive/USB flash drive. Apparently his son dropped it on a hard surface and it won't power up anymore. They've tried plugging it into multiple machines without success, even though each port they tried was able to power other USB devices. He knows it's not a lost cause because a local tech store is offering to recover the data for $500, but he says they're not worth that much. I figured someone on SU would have an idea about this; he doesn't care about using the drive in the future, just wants to salvage a few files that would be a pain to recreate. Is this possible without advanced equipment, and if so, how? He said he already tried the advice on the Internet about typing in different drive letters and such, but that failed because there was no power going to the drive. He also said that he opened the case up at one point, but I'm not sure what, if anything, he did inside.

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  • ubuntu to ubuntu backup in internal network

    - by amirash
    hey, i got my development "home" server witch is ubuntu 10, i brought today a computer in order to make a backup to this computer (the development server does also to him self backups every day but im paranoaid so i want to have two backups just in case on diffrent computers) what is the best way to backup the system core of the development server (like norton ghost) & do a full & incrmnt backup of him to the new computer that ive brought? rsync? rdiff? scp? clonezilla?

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  • How to install Gitlab in a VM on a production server?

    - by Michaël Perrin
    I have a production server running Ubuntu 12.04 and I would like to install on it a VM with Gitlab (using Vagrant and Virtualbox). Let's say that the address to access Gitlab is gitlab.mydomain.com . The DNS zone has been configured to point to the IP address of the server. I want users to be able to access to Gitlab (either for pushing to a repository, or for accessing to the web interface) from the outside. The VM has been configured to have an IP address. It means that when browsing http://gitlab.mydomain.com for instance, the request has to be forwarded to the VM on the server, ie. to the VM IP address. What are the ways to configure this? Can Apache be used as a proxy? In this case, I guess it only works for HTTP requests, but not for pushing to a Git repository on the VM.

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  • VMWare Workstation Dev Machine Disks: one fast or four echofriendly raid?

    - by Avi
    I'm building a new dev computer. It will be running a few VMWare Worksation virtual machines - A dev machine running VS-2010, a build machine, a version-control machine, a web server for testing, a "personal" machine running office etc. I'll be connecting the computer to my stereo, so I'll also be running iTunes (possible on a dedicated VM) and I want the computer to be a silent one. I'll probably use an Antec P183 case. I was advised on Serverfault to use Raid10 for performance. Raid 10 uses 4 disks. So, my question is as follows: In terms of heat, noise, reliability, warranty, price, capacity and performance, what would you suggest: A Raid10 4 disk array using eco-friendly disks such as the $94 1TB Western Digital Caviar Green, or one high performance disk such as the 2TB Western Digital Caviar Black at $280?

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  • Developing an iOS app for a single device - licensing issue

    - by bfavaretto
    I'm developing an iOS app for a museum as a freelancer. It's a very simple video player, to be installed on a single iPad that will be part of a permanent exhibition, basically acting as a kiosk. It turns out the iPad is the ideal device for that if you're looking for a small and affordable touchscreen. The problem is: as far as I can tell, none of the Apple Developer Program options available will allow me to distribute an app like that. The relevant options are (from the link above): iOS Developer Program ($99/year) Select this program if you would like to distribute apps on the App Store as an individual, sole proprietor, company, organization, government entity or educational institution. iOS Developer Enterprise Program ($299/year) Select this program if you would like to develop proprietary apps for internal distribution within your company, organization, government entity or educational institution. The regular program requires distribution through the App Store. The Enterprise version is for internal distribution within my own organization. Neither is the case here! It seems like I'm doomed to violate Apple's terms of service (and I can think of at least two ways of doing that: jailbreaking, or changing the iPad's date so it won't know the provisioning profile expired). Is that really so, or did I get the descriptions wrong? Has anyone here been in a similar situation?

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  • shut down FTP from IIS 6 after <X> failed login attempts

    - by Justin C
    Is there a setting in IIS 6 to turn an FTP site off after a specified number of failed login attempts? It has already been documented on this site that a Windows server sitting on a static IP address can record tens of thousands of failed login attempts a month. One server I maintain has had tens of thousands of attempts made against the FTP port. I have solid passwords in place, so I am not overly concerned. I rarely have to use the FTP, so for the most part I turn it on and off as I need it. Sometimes though I forget to turn it off when I am done, only to find the next day that my EventLog is full of audit failures. I would want to set a high number, in case I just messed up the password. Something like if 50 failed login attempts happen, just turn off the FTP site. Then if I need it later I can just start it again.

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  • Drawing Grid in 3D view - Mathematically calculate points and draw line between them (Not working)

    - by Deukalion
    I'm trying to draw a simple grid from a starting point and expand it to a size. Doing this mathematically and drawing the lines between each point, but since the "DrawPrimitives(LineList)" doesn't work the way it should work, And this method can't even draw lines between four points to create a simple Rectangle, so how does this method work exactly? Some sort of coordinate system: [ ][ ][ ][ ][ ][ ][ ] [ ][2.2][ ][0.2][ ][2.2][ ] [ ][2.1][1.1][ ][1.1][2.1][ ] [ ][2.0][ ][0.0][ ][2.0][ ] [ ][2.1][1.1][ ][1.1][2.1][ ] [ ][2.2][ ][0.2][ ][2.2][ ] [ ][ ][ ][ ][ ][ ][ ] I've checked with my method and it's working as it should. It calculates all the points to form a grid. This way I should be able to create Points where to draw line right? This way, if I supply the method with Size = 2 it starts at 0,0 and works it through all the corners (2,2) on each side. So, I have the positions of each point. How do I draw lines between these? VerticeCount = must be number of Points in this case, right? So, tell me, if I can't supply this method with Point A, Point B, Point C, Point D to draw a four vertice rectangle (Point A - B - C - D) - how do I do it? How do I even begin to understand it? As far as I'm concered, that's a "Line list" or a list of points where to draw lines. Can anyone explain what I'm missing? I wish to do this mathematically so I can create a a custom grid that can be altered.

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  • How to reference individual cells in Excel to variable data from records in an external SQL table

    - by user273476
    I have a SQL table containing date oriented financial data eg. multiple daily records with fields for Date, Account code and Value. I want to set up dynamic links (formulas) from cells in an Excel speadsheet to this data so when the spreadsheet is loaded the data is fetched from all the relevant records. The spreadsheet has the Account codes on the x axis and Dates on the y. Each day the SQL table has new data in it for the new day and I want the spreadsheet to reference this new data for the column for the new day. Any ideas? I have seen how you can generally bring in data from a SQL table (in our case using ODBC as it is not MS SQL) but the data is not simply bringing in multiple records as you would a CVS file but specific records in the SQL table referencing to specific cells and columns in the spreadsheet.

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  • Does it make sense to write build scripts in C++?

    - by Klaim
    I'm using CMake to generate my projects IDE/makefiles, but I still need to call custom "scripts" to manipulate my compiled files or even generate code. In previous projects I've been using Python and it was OK, but now I'm having serious trouble managing a lot of dependencies in two very big projects I'm working on so I want to minimize the dependencies everywhere. Someone suggested to me to use C++ to write my build scripts instead of adding a language dependency just for that. The projects themeselves already use C++ so there are several advantages that I can see: to build the whole project, only a C++ compiler and CMake would be necessary, nothing else (all the other dependencies are C or C++); C++ type safety (when using modern C++) makes everything easier to get "correct"; it's also the language I know the better so I'm more at ease with it even if I'm able to write some good Python code; potential gain in execution speed (but i don't think it will really be perceptible); However, I think there might be some drawbacks and I'm not sure of the real impact as I didn't try yet: might be longer to write the code (that said I'm not sure because I'm efficient enough in C++ to write something that work quickly, so maybe for this system it wouldn't be so long to write) (compilation time shouldn't be a problem for this case); I must assume that all the text files I'll read as input are in UTF-8, I'm not sure it can be easilly checked at runtime in C++ and the language will not check it for you; libraries in C++ are harder to manage than in scripting languages; I lack experience and forsight so maybe I'm missing advantages and drawbacks. So the question is: does it make sense to use C++ for this? do you have experiences to report and do you see advantages and disadvantages that might be important?

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  • Working with the ADF DVT Map Component

    - by Shay Shmeltzer
    The map component provided by the ADF Faces DVT set of components is one that we are always ending up using in key demos - simply because it is so nice looking, but also because it is quite simple to use. So in case you need to show some geographical data, or if you just want to impress your manager, here is a little video that shows you how to create two types of maps. The first one is a color themed map - where you show different states with different colors based on the value of some data point there. The other is a point theme - basically showing specific locations on the map. For both cases I'm using the Oracle provided mapviewer instance at http://elocation.oracle.com/mapviewer. You can find more information about using the map component in the Web User Interface Developer's Guide here and in the tag doc and components demo. For the first map the query I'm using (on the HR demo schema in the Oracle DB) is: SELECT     COUNT(EMPLOYEES.EMPLOYEE_ID) , Department_name , STATE_PROVINCE FROM     EMPLOYEES,     DEPARTMENTS,     LOCATIONS WHERE employees.department_id=departments.department_idand Departments.location_id=locations.location_idGROUP BY Department_name,    LOCATIONS.STATE_PROVINCE

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  • Select firefox search result

    - by Nicolas C.
    I am working on a daily basis on a web application with very large menus. Also doing lots of other Excel manipulations, copy and pasting, etc., I am quite fond of keyboard shortcuts as much faster than using the mouse to point, double-click and then going back to my keyboard etc. Hence, my question is quite simple, does anyone know if there is any shortcut under Firefox which would let me actually select (and not highlight) in my web page the search result so that I can for instance do the following manipulation sequence? [Ctrl]+[F] type the search string, for instance 'regional_unit' the missing shortcut to actually select in my page the string which is currently highlighted thanks to the search feature of FF [Space] or [Enter] key to activate the web element which in my case would systematically correspond to a link or button, etc. May be there would be an addon replacing the default search feature, I don't know... I tried to look over the internet but with the words I am using for this investigation, I do not get relevant search results under Google :(. Thanks a lot

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  • My Obligatory IPad Post

    - by mark.wilcox
    I've had my IPad for about a week now. So I thought I'd write some thoughts down based on my initial experiences. Here are my initial take-aways: 1 - Netflix OnDemand - I'm a movie junkie. I'm now more apt to just start a movie as background sound for my workday (I telecommute - so except for the occasional bark from my dog, it's awfully quiet here if I don't have something going). 2 - The Email Client is really nice and I'm as fast or faster typing when I have the wireless keyboard engaged. Even with onscreen keyboard - I'm already close to 75% of desktop speed 3 - The battery life is incredible - I think this is the first case where a mobile device actually under-promised on battery 4 - It totally has killed the notion of using a normal PC for my wife and mother-in-law - neither of which had wanted an iPhone/iPod Touch or really any Apple device until they got to play with my iPad. The concept of - instant on, easy to hold and touch-based navigation has them hooked. Heck, it has me hooked. My ultimate goal is to be able to have it at least replace the need to take my netbook with me on the road. I haven't had a chance to complete my testing on that front yet - between work, my wife traveling (for a change) and now my wife home sick - I haven't had time to just play with it. But so far my only regret - that I haven't already bought two more for everyone else in my family who wants to use mine. Posted via email from Virtual Identity Dialogue

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  • Item missing/damaged from Amazon order? Steps to quickly contact support to get replacements

    - by Gopinath
    I ordered few items from Amazon.com last week and when the package is delivered I found an item is missing. I reached out to Amazon Customer care and they resolved the issue by resending the missing item. Amazon’s customer care is awesome! They just asked me few questions regarding the order, person who accepted the delivery and without any further delay they provided details on when I’ll get the replacement item. Best part is Amazon customer care support is available through email, chat & telephone. I chose support through a chat session and resolved the issue. If you also missed an item or found a damaged item then here are the steps to be followed to get a replacement item Step 1 -  Go to amazon.com/contact Step 2 -  Click on Contact Us button available in General Support section, you may have to provide authentication details Step 3 – Contact Us screen displays your recent order. If your query is related to the displayed order then proceed go to next step otherwise select your order by clicking on Choose Different Order button Step 4 – Select the missing/damaged items from the list of items displayed from your order Step 5 – Choose the issue with your order. In case if an item is missing you may want to choose “Problem with an order”, “Missing item or parts” and “Entire item missing from shipment”. You may want to choose the options that are close to the issue you are facing with your order Step 6 – Choose how you want to support. You can choose either “E-Mail”, “Phone” or “Chat”. Based on the selected Support mode, proceed and communicate to them about the issue.  Rest assured. They will resolve your issue quickly.

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