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• What are the challenges of implementing an ERP system?

  When a company decides to rollout an ERP system as part of its core business processes they must consider and provide solutions for the following general challenges. It is important to note that this list is generic and that every ERP system that rolls out is as distinct as the companies that are trying to implement the system. Upper Management Support Reengineering Existing Business Process and Applications Integration of the ERP with other existing departmental applications Implementation Time Implementation Costs Employee Training I just recently read an article by Mano Billi called “What are the major challenges in implementing ERP? “ were he basically outlines the common challenges to implementing an ERP system within a company. He discusses items like Upper management support, altering existing systems, and how ERPs integrate with other independent systems. In addition, he also covers items on selecting a ERP vendor, ERP Consultants, and the effects of an ERP system on employees.  I personally think he did a create job of outlining common issues that can cause an ERP implementation to fail or not be as effective as it potentially could be if the challenges are not taken in to account appropriately.

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• An experiment: unlimited free trial

  - by Alex.Davies

  The .NET Demon team have just implemented an experiment that is quite a break from Red Gate's normal business model. Instead of the tool expiring after the trial period, it now continues to work, but with a new message that appears after the tool has saved you a certain amount of time. The rationale is that a user that stops using .NET Demon because the trial expired isn't doing anyone any good. We'd much rather people continue using it forever, as long as everyone that finds it useful and can afford it still pays for it. Hopefully the message appearing is annoying enough to achieve that, but not for people to uninstall it. It's true that many companies have tried it before with mixed results, but we have a secret weapon. The perfect nag message? The neat thing for .NET Demon is that we can easily measure exactly how much time .NET Demon has saved you, in terms of unnecessary project builds that Visual Studio would have done. When you press F5, the message shows you the time saved, and then makes you wait a shorter time before starting your application. Confronted with the truth about how amazing .NET Demon is, who can do anything but buy it? The real secret though, is that while you wait, .NET Demon gives you entertainment, in the form of a picture of a cute kitten. I've only had time to embed one kitten so far, but the eventual aim is for a random different kitten to appear each time. The psychological health benefits of a dose of kittens in the daily life of the developer are obvious. My only concern is that people will complain after paying for .NET Demon that the kittens are gone.

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• Microsoft Changes Developer Account Registration Requirements

  - by Tim Murphy

  Over the last couple of weeks I have noticed that Microsoft seems to have changed the requirements for Corporate accounts.  These requirements were not in effect when I originally setup the account for the company that I work for.  We also recently had our corporate account canceled without explanation and are in the process of working to get it reinstated.  This all seems to revolve around rules to increase confidence that in the producers of content.  They are now having Symantec validate a company based on legal documents. In the past there have been problems with getting credit cards accepted.  We have had to setup new Live IDs to satisfy whatever glitch the system had or unexplainable requirement.  I am hoping that in the time that has elapsed these problems have been resolved. In truth I can’t say that these new requirements weren’t always in place, but it is getting frustrating to help clients setup accounts.  I am encourage that they have taken steps to safeguard the consumer from Joe-fly-by-night, but they also need to make sure that the process doesn’t become so complex that it drives away companies from participating in the store.  We will have to keep an eye on this as things evolve. del.icio.us Tags: Windows Phone Development,Windows 8 Development,Windows Phone,Windows 8,Registration,Corporate Accounts

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• Patenting a Web Application before launch?

  - by SoreThumb

  While discussing a website idea I had with friends and worked on it, they told me to be wary of theft regarding the website. Since the code I'd be working on would be mostly Javascript and HTML, the likelihood of theft is quite high. Furthermore, if I'm lucky, the idea I have would be a breakthrough when it comes to being useful. So, you can see the problem here-- I would be developing an application that's easily stolen, and unfortunately an application that companies larger than myself would want to provide. I'm also unsure if this idea has already been patented. I realize patent law is murky as in you can create a vague patent and still claim others are violating it. So, I'd like to search existing patents for one that may be relevant to my idea, and I'd like to patent it in the meantime. Does anyone have any experience regarding this? Should I invite a lawyer into the mix? As a note, I was going to add tags like, "Patents", but nobody has asked such a question yet and I just joined this StackOverflow...

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• How to plan/manage multi-platform (mobile) products?

  - by PhD

  Say I've to develop an app that runs on iOS, Android and Windows 8 Mobile. Now all three platforms are technically in different program languages. The only 'reuse' that I can see is that of the boxes-and-lines drawings (UML :) charts and nothing else. So how do companies/programmers manage the variation of the same product across different platforms especially since the implementation languages differ? It's 'easier' in the desktop world IMO given the plethora of languages and cross-platform libraries to make your life easier. Not so in the mobile world. More so, product line management principles don't seem to be all that applicable - what is same and variant doesn't really matter - the application is the same (conceptually) and the implementation is variant. Some difficulties that come to mind: Bug Fixing: Applications maybe designed in a similar manner but the bug identification and fixing would be radically different. A bug on iOS may/may-not be existent for that on Android. Or a bug fix approach on one platform may not be the same on another (unless it's a semantic bug like a!=b instead of a==b which would require the same 'approach' to fixing in essence Enhancements: Making a change on one platform would be radically different than on another Code-Design Divergence: They way the code is written/organized, the class structures etc., could be very different given the different implementation environments - leading to further reuse of the (above) UML models. There are of course many others - just keeping the development in sync and making sure all applications are up to the same version with the same set of features etc. Seems the effort is 3x that of a single application. So how exactly does one manage this nightmarish situation? Some thoughts: Split application to client/server to minimize the effect to client side only (not always doable) Use frameworks like Unity-3D that could take care of the cross-platform problem (mostly applicable to games and probably not to other applications etc.) Any other ways of managing a platform line? What are some proven approaches to managing/taming the effects?

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• What is the value of workflow tools?

  - by user16549

  I'm new to Workflow developement, and I don't think I'm really getting the "big picture". Or perhaps to put it differently, these tools don't currently "click" in my head. So it seems that companies like to create business drawings to describe processes, and at some point someone decided that they could use a state machine like program to actually control processes from a line and boxes like diagram. Ten years later, these tools are huge, extremely complicated (my company is currently playing around with WebSphere, and I've attended some of the training, its a monster, even the so called "minimalist" versions of these workflow tools like Activiti are huge and complicated although not nearly as complicated as the beast that is WebSphere afaict). What is the great benefit in doing it this way? I can kind of understand the simple lines and boxes diagrams being useful, but these things, as far as I can tell, are visual programming languages at this point, complete with conditionals and loops. Programmers here appear to be doing a significant amount of work in the lines and boxes layer, which to me just looks like a really crappy, really basic visual programming language. If you're going to go that far, why not just use some sort of scripting language? Have people thrown the baby out with the bathwater on this? Has the lines and boxes thing been taken to an absurd level, or am I just not understanding the value in all this? I'd really like to see arguments in defense of this by people that have worked with this technology and understand why its useful. I don't see the value in it, but I recognize that I'm new to this as well and may not quite get it yet.

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• Dedicated server: managed hosting or manage it myself?

  - by ddawber

  We're currently hosting a number of sites on a self-managed dedicated server. Some companies, however, offer a managed dedicated server hosting service. They offer: Roughly the same server spec Ticketing system support Managed daily backups Virtual firewall (but with a limit of 10 IP addresses allowed through at any one time) Now, this managed hosting is at extra expense - somewhere in the region of $500 per month, and the limit on the number of IP addresses they'll manage on the firewall is also a real pain. My thinking is it would be better and cheaper to Stay with the same host since the dedicated box is fine Get an Amazon AWS account and use their server to manage backups; there are a number of good tools that can be used to automate the process Configure iptables so that I have complete control of the firewall I want to know Is a managed virtual firewall likely to be more secure than me configuring iptables? Whether, in your opinion, it's best to let someone else take care of backups? If, from your experience, there's anything else i'm missing that warrants using managed hosting over a DIY service? I think there is some reluctance to not having managed hosting since a managed host in effect takes responsibility for your server, whereas any hardware or security issues with a server that we manage would mean we are forced to hold our hands up when a client site goes down. That said, I personally don't think a managed host does that much in the day to day running of your server (backups are automatic, OS updates are carried out with ease, etc.).

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• Is now the right time to move to .NET 4?

  - by bconlon

  The reason I pose this question is that I'm looking at WPF development and so using the latest version seems sensible. However, this means rolling out the .NET 4 runtime to PCs on old versions of the framework. Windows XP is still the number one O/S (estimated 40%+ market share). To run .NET 4 on XP requires Service Pack 3, and although it is good practice to move to the latest service packs, often large companies are slow to keep up due to the extensive testing involved. In fact, .NET 4 is not installed as standard with any Windows O/S as yet - Windows 7 and 2008 Server R2 have 3.5 installed. This is not quite as big an issue as it was for .NET 3.5 as .NET 4 is significantly smaller as it doesn't include the older runtimes - .NET 3.5 SP1 included .NET 3 and .NET 2 and was 250MB, although this was reduced by doing a web install. The size is also reduced a bit if you target the .NET 4 Client Profile, which should be OK for many WPF applications, and I think this may be rolled out as part of Windows service packs soon. But still, if your application is only 4-5 MB and you need 40-50 MB of Framework it is worth consideration before jumping in and using the new shiny features. #

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• I am not the most logically-organized person. Do I have any chance at being a good 'low-level' programmer?

  - by user217902

  Background: I am entering college next year. I really enjoy making stuff and solving logical problems, so I'm thinking of majoring in compsci and working in software development. I hope to have the kind of job where I can work with implementing / improving algorithms and data structures on a regular basis.. as opposed to, say, a job that's purely concerned with mashing different libraries together, or 'finding the right APIs for the job'. (Hence the word 'low-level' in the title. No, I don't wish to write assembly all day.) Thing is, I've never been the most logically-sharp person. Thus far I have only worked on hobby projects, but I find that I make the silliest of errors ever so often, and it can take me ages to find it. Like anywhere between three hours to a day to locate a simple segfault, off-by-one error, or other logical mistake. (Of course, I do other things in the meantime, like browsing SO, reddit, and the like..) It's not like I'm 'new' to programming either; I first tried C++ maybe five years ago. My question is: is this normal? Should a programmer with any talent solve it in less time? Having read Spolsky's Smart and gets things done, where he talks about the large variance in programming speed, am I near the bottom of the curve, and therefore destined to work in companies that cannot afford to hire quality programmers? I'd like to think that conceptually I'm okay -- I can grasp algorithms and concepts pretty well, I do fine in math and science, although I probably drop signs in my equations more often than the next guy. Still, grokking concepts makes me happy, and is the reason why I want to work with algorithms. I'm hoping to hear from those of you with real-world programming experience. TL;DR: I make many careless mistakes, should I not consider programming as a career?

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• Free Webinar: A faster, cheaper, better IT Department with Azure

  - by Herve Roggero

  Join me for a free Webinar on Wednesday October 17th at 1:30PM, Eastern Time. I will discuss the benefits of cloud computing with the Azure platform. There isn’t a company out there that would say “No” to reduced IT costs and unlimited scaling bandwidth. This webinar will focus on the specific benefits of the Microsoft Azure cloud platform and will convince you on the sound business rationale behind moving to the cloud. From Infrastructure as a Service (Iaas) to Platform as a Service (Paas), Azure supports quick deployments, virtual machines, native SQL Databases and much more. Topics that will be discussed: - Why use Azure for your Cloud Computing needs - Iaas and Paas Offerings - Differing project approaches to Cloud computing - How Azure’s agility and reduced costs lead to better solutions Attendees of this webinar will also be eligible to receive the following: Free Two Hour Consultation which can include: - Review of Your Cloud Strategy - Cloud Roadmap Review - Review of Data-mart strategies - Review of Mobility Strategies Click Here to Register Now. About Herve Roggero Hervé Roggero, Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Hervé's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Hervé holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Hervé is the co-author of "PRO SQL Azure" from Apress. For more information, visit www.bluesyntax.net.

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• Should I sell video tutorials on my own or via publishers like lynda.com? [closed]

  - by Derfder

  I am asking this because I am deciding between two models right now. One way is to create video tutorials on my own (make some short free videos and long pay per download/stream videos) or sell them to lynda.com or tutsplus. The 2nd way is easier, because they will do all the boring business stuff, will host the files to download etc. In that case, everything I need is a good microphone and obey their guidelines. On the other side if I do it on my own, I have to do all the unwanted business stuff, pay the server and other stuff. This is quite a big downside, however, I will have all the videos under my control in the future. I know that lynda.com has bigger attention and marketing that I am capable, but if you take e.g. phpvideotutrials.com (r.i.p ;), I think Leigh was very successful with relatively small budget. The interesting question will be the cost or how much will they pay me. Would it be less than if I sell it myself+monthly server hosting+other expenses? Any advice from people who actively sell their videos to some companies or do it on they own is highly appreciated.

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• The advantages & disadvantages to be had from using a Web Framework?

  - by JHarley1

  Hello, This question is focused on extracting the advantages and disadvantages of using Web based Frameworks: such as Cake PHP, Zend, jQuery, ASP.NET). This question is completely language agnostic. Let me start with the notion of "Standing on the shoulders of Giants". Advantages: Empowers Developers - by taking features that would have previously have taken 100's of lines of code and compressing them into one simple function call empowers developers to integrate more complex features into their Web Sites. Allow for Quicker development of applications - this is very relevant for people that need websites created in a very small window (has anyone any examples of this?) Lower Costs - allows programmers to pass cost savings onto the customer, a whole new range of customers generated that wanted a website but previously could not afford the higher development costs. Disadvantages: Lost Understanding - by relying on the features of a framework a developer is in danger of loosing understanding on how things work (underneath the hood). The configuration cliff - once you go further than the configuration of your framework your productivity drops right off, it can be difficult to implement features outside of a frameworks configuration. Developer tramlines - you (the developer) has to do things the way that the developer want you to do things. Security issues - giving people these tools to develop professional looking websites fast is a potential risk, people can quickly create professional looking websites for fraudulent companies. I wonder what people make of my points, and whether any body disagrees with them? Also if people have additional points I would be grateful. Many Thanks, J

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• About the new Microsoft Innovation Center (MIC) in Miami

  - by Herve Roggero

  Originally posted on: http://geekswithblogs.net/hroggero/archive/2014/08/21/about-the-new-microsoft-innovation-center-mic-in-miami.aspxLast night I attended a meeting at the new MIC in Miami, run by Blain Barton (@blainbar), Sr IT Pro Evangelist at Microsoft. The meeting was well attended and is meant to be run as a user group format in a casual setting. Many of the local Microsoft MVPs and group leaders were in attendance as well, which allows technical folks to connect with community leaders in the area. If you live in South Florida, I highly recommend to look out for future meetings at the MIC; most meetings will be about the Microsoft Azure platform, either IT Pro or Dev topics. For more information on the MIC, check out this announcement:  http://www.microsoft.com/en-us/news/press/2014/may14/05-02miamiinnovationpr.aspx. About Herve Roggero Herve Roggero, Microsoft Azure MVP, @hroggero, is the founder of Blue Syntax Consulting (http://www.bluesyntaxconsulting.com). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

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• Photos being copied all over the place

  - by plua

  We have a rather popular website with plenty of photos. Our whole business depends on our content - and the photos are important in this. We invest a lot of time, effort, and money into taking these pictures. On our website we have clear copyright notices, we have the website name and logo in the photos, and we have a Photo Licensing page which states the prices of licensing our photos. Despite all this, our photos are copied by personal and commercial websites alike. We really want to do something about this. We do not want them to take out the photos and leave it at that. We want them to pay for the usage, as we clearly state on our website. Now a few questions come to mind: Can we legally force them to pay right away? Or are we obligated to first write a "Cease and Desist" letter? Photos are used on websites throughout the world. Are there any worldwide rules for this? Has anybody experience with doing these things outside of their home country? Should we hire a lawyer in any country? Or could a local lawyer contact oversees companies directly?

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• Pros and cons of PHP vs C,C++ as language in a programming interview ?

  - by DhruvPathak

  Hi All, Though this is a matter of personal choice and comfort. I would want your views on a situation like this. Programmer A has been working on PHP for some years, and has had prior experience in C.C++ during algorithm courses in university. The current fluency is good is PHP,but C,C++ can also be brushed up. So for interviews with major companies who put lot of emphasis on algorithms and data structures in programming interview e.g. binary trees, linked lists, arrays , strings . What should programmer A do ? Try to implement those things in PHP ( which is generally more suited for web development rather than programming contests/interviews ) or Or brush up the C,C++ skills and keep them as primary tool for tackling interview questions. What are advantages/ disadvantages of each language for an environment like programming contest or an interview ? Why would you recommend,not recommend Programmer A to participate in a contest like google code Jam/ ACM ICPC using PHP instead of C++ ? ( assuming PHP is allowed as a language there)

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• Successful Fusion CRM Bootcamp in Paris - July 24-24th

  - by Richard Lefebvre

  The first Fusion CRM Bootcamp for EMEA partners successfully took place in the Paris Pullmann Bercy hotel on July 24-26th. The agenda covered 14 Fusion CRM topics in depth, including detailed presentations and hands-on exercises, delivered by a team of Fusion CRM experts from Oracle Product Development. 89 participants represented 55 companies from 14 different countries, attended this event which was also a great opportunity to network with Oracle Product Development and Alliances & Channels executives during the breaks and the "Fusion Lounge" session each day after the training. As expressed by the participants in the event survey, the overall satisfaction reached to an impressive percentage of 85+ with the response of “met or exceeded the expectations” and with individual comments such as: On top of the presentation of Fusion CRM as a product, this event allowed to better understand Oracle's product and rollout strategy. The ability to meet the development team was really a bonus. Extremely valuable information given that enables integrators to go on the road of Fusion CRM Excellent organization, good product information coverage and demonstration Additional Fusion CRM bootcamps are planed across EMEA in the next quarters, although they will probably be under a different format which is still to be defined.

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• Late feedback

  - by Sveta Smirnova

  MySQL Community team asked me to write about Devconf 2013 few months ago. Conference was in June, 2013, but I remembered about this my promise only now: month later after my participating in MySQL Connect and Expert Troubleshooting seminar (change country to United Kingdom if you see blank page). I think it is too late for the feedback, but I still have few thoughts which I want to record.DevConf (former PHPConf) always was a place where I tried new topics. At first, because I know audience there very well and they will be bored if I repeat a story which I was telling last year, but also because it is much easier to get feedback in your own native language. But last years my habit seems started to change and I presented improved version of my 2012 MySQL Connect talk about MySQL backups. Of course, I also had a seminar with unique topic, made for this conference first time: Troubleshooting MySQL Performance with EXPLAIN and Using Performance Schema to Troubleshoot MySQL. And these topics, improved, were presented at the expert seminar. It is interesting how my habit changes and one public speaking activity interferes next one.What is good about DevConf is it forces you to create new ideas and do it really well, because audience is not forgiving at all, so they catch everything you miss or prepared not good enough. This can be bad if you want to make a marketing-style topic for free, but allows to present technical features in really good details: all these sudden discussions really help.In year 2013 Oracle had a booth at the conference and was presented by a bunch of people. Dmitry Lenev presented topic "New features of replication in MySQL 5.6" and Victoria Reznichenko worked on the booth. What was new at the conference this year is greater interest in NoSQL, scale and fast development solutions. This, unfortunately, means not so huge interest in MySQL as it was earlier. However, at the same time, "Common" track was really MySQL track: not only Oracle, but people from other companies presented about it.

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• Blocking popups and ads

  - by user74364

  I'm having a fight with ads, popups and tracking cookies. But i'm having some issues. Software used: Chromium 18.0.1025.168 Extensions used: Adblock Plus (Beta)1.2 AdBlock+ Element Hiding Helper1.1.9.18 Better Pop Up Blocker2.1.6 Ghostery3.0.0 With this configuration, i'm always getting this error: Warning: This extension failed to modify a network request because the modification conflicted with another extension. I know if i disable "better popup", this goes away. It's perfectly normal, due to those extensions trying to block the same things. Problem is, i can't live without all of them! Can anyone advise me about some good configuration? Can't live without adblock plus, because i hate ads. Betterpopup blocker is essential too (believe me, chrome doesn't block a lot of popups, and i have a website or 2 that can proove that.) And ghostery is a must... i can't bare the idea of being tracked all the time by some companies. So i'm kinda lost here! everything is needed, but they conflict with each other. i mean, it has to exist a perfect combination out there, i know i'm not the only one hating the privacy issues nowadays! really thankful for any tips guys

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• Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

  - by Richard Lefebvre

  We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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• What should I do if I have a genius team lead which does not share? [on hold]

  - by ???

  Good evening, I got some uncertainties and need some advise or any experiences 'story' from you guys. The question is quite straight forward but I gonna clarify somethings in details. My Background I just graduated from my university 6 months ago. Being offer from 4 companies after I go through some interviews. Now I'm working on a banking services company, everything is consider 'ok' except I had a genius team lead which does not share enough information to let me do a task/work. Situation faced In my team, there is a "ask to know" culture. When you are going to guess or try some methods to solve the problems, I need to ask to make sure I do not do something stupid and when I asked my team lead...There're only 2 situations, 1st: I being given a strange look like: "do you know what are you do/said just now? Just follow the standards, I do not care!" (Felt humiliated) 2nd: Get the answer but my team lead suddenly in bad moods, I think thats I have waste her time for some simple questions which I do not know. Add-Ons My team lead is really a clever and a smart senior developers/programmers, sometimes she will brief through the tasks while sometimes not. Depend on her moods. There certain times I am look-down on myself and felt want to quit/resign. I'm still under-probation and had joined this company for around 4 months. I felt like I do not have the innovation skills which I used to had in university and lose my self-confidence when communicate to others.

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• Is it better to have multiple domains for cities or one single TLD?

  - by Brett

  I make websites for small businesses, and for some reason business owners love to have several domains with the same website but the TLD containing the city name. For example: 1. smallbizname.com 2. clevelandsmallbizname.com 3. columbussmallbizname.com 4. cincinnatismallbizname.com ... and so on. I've seen questions about localization per country aspects, but this is a much smaller scale, so I don't think the same rules apply. The problem I have is the companies never want to write separate content per domain, just have the same website hosted several times at each domain. I feel this probably hurts SEO for two reasons: 1. Traffic gets scattered throughout domains, could be boosting just one domain. 2. Duplicate content penalty because the content is identical. My question boils down to this... Should I redirect all the city domains to the main business name domain, or does having these separate sites help to rank better per city? And if they are redirected, how does google rank the redirects? Thanks for any input on this issue!!

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• Web hosting company basically forces me to use their domain name [closed]

  - by Jinx

  I've recently stumbled upon an unusual problem with one of hosting companies called giga-international.com. Anyway, I've ordered com.hr domain from Croatian domain name registration company, and my client insisted on using this host provider as couple of his friends already are hosted with them. I thought something was fishy when the first result on Google for Giga International was this little forum rant instead of their webpage. When I was checking their services they listed many features etc... space available, bandwidth etc. I just wanted to check how much ram do I get for my PHP scripts so I emailed them, and they told me that was company secret. Seriously? Anyway, since my client still insisted on hosting with them I've bought their Webspace package. During registration I had to choose free domain name because I couldn't advance registration without it. Nowhere was said, not even in general terms and conditions that I wouldn't be able to change that domain name. At least not for double the price of domain name per year. They said I can either move my domain name over to them (and pay them domain registration), or pay them 1 Euro per month for managing a DNS entry. On any previous hosting solution I was able to manage my domain names just by pointing my domain to their name servers, and this is something completely new and absurd for me. They also said that usual approach is not possible because of security and hardware limitations. I'd like to know what you guys think about this case, and should I report, and where should I report this case. In short. They forced me to register free domain name which doesn't suit my needs in order to register for their webspace package, and refuse to change domain name for my account until I either transfer domain to them or pay them DNS management which costs double the price of the domain name per year.

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• 8 Strategies for Putting Customers at the Core of Your Business (Forbes)

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In this Forbes article, read how companies can become more successful at placing customers in the center of their business... At Oracle we’ve been on a 10-year enterprise-wide journey toward greater customer-centricity—and that has required a change in our culture. What’s your journey’s story towards focusing more on your customers? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Do you sign contracts digitally or still on paper? And what do clients think?

  - by user1162541

  We are all getting used to checking a box and putting our name in a text field to create a contract with an airline, a hosting company, or a software download. However, for some reason I am still asking clients to sign our contracts for website development on paper, and send me a scan. Few complain about this procedure, but I am personally thinking: what am I doing, doing this the old fashion way?! Signing contracts digitally would be faster, more convenient for clients and for me, and easier to store. So to me it appears to be time to start creating some contract agreement online that clients can read, then print their name, and mark a box "I AGREE WITH THIS CONTRACT AND BY PRINTING MY NAME I AGREE TO SIGNING THIS", or something like that. I would record their IP, browser data, and time of signing. If I really want to ensure their identity, I could link this to OpenID and require them to log in with their e-mail so that I can ensure that they are logged in on an existing e-mail account. Sounds OK to me. My question is: is this practice becoming a standard practice in professional IT services? Are you (as a professional) doing this? If you are, how do clients react? Any drawbacks doing this? EDIT: This question is not about the legal aspects. It is about common practices among programmers and web-development companies, and what clients think of this.

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• Website Design; SEO Dilemma

  - by lemonpole

  Okay so I designed a website for a restaurant and the design is aimed mostly to entice the viewer by using images of the restaurant's platters and foods. Not to say that text is totally non-existent but the design makes it hard to have enough keywords. Most keywords are found in the ALT attribute of image tags and a couple of headers. The reason as to why I am in this dilemma? I'm still new to web development and at the time I made the design, I didn't really know much about SEO. So I come here in search of help because I have an idea... Would it be good practice to have hidden SPAN blocks that would help me fill with keywords? For example a hidden SPAN would have text in bold to help with SEO. Of course, I will play it safe and not exploit this technique if it works. I have searched that this may be considered spamming by search engines and some companies are taking measures to prevent this. Thanks in advance!

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