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  • SR Activity Summaries Via Direct Email? You Bet!

    - by PCat
    Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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  • Introduction to WebCenter Personalization: &ldquo;The Conductor&rdquo;

    - by Steve Pepper
    There are some new faces in the town of WebCenter with the latest 11g PS3 release.  A new component has introduced itself as "Oracle WebCenter Personalization", a.k.a WCP, to simplify delivery of a personalized experience and content to end users.  This posting reviews one of the primary components within WCP: "The Conductor". The Conductor: This ain't just an ordinary cloud... One of the founding principals behind WebCenter Personalization was to provide an open client-side API that remains independent of the technology invoking it, in addition to independence from the architecture running it.  The Conductor delivers this, and much, much more. The Conductor is the engine behind WebCenter Personalization that allows flow-based documents, called "Scenarios", to be managed and executed on the server-side through a well published and RESTful api.      The Conductor also supports an extensible model for custom provider integration that can be easily invoked within a Scenario to promote seamless integration with existing business assets. Introducing the Scenario Conductor Scenarios are declarative offline-authored documents using the custom Personalization JDeveloper bundle included with WebCenter.  A Scenario contains one (or more) statements that can: Create variables that are scoped to the current execution context Iterate over collections, or loop until a specific condition is met Execute one or more statements when a condition is met Invoke other scenarios that exist within the same namespace Invoke a data provider that integrates with custom applications Once a variable is assigned within the Scenario's execution context, it can be referenced anywhere within the same Scenario using the common Expression Language syntax used in J2EE web containers. Scenarios are then published and tested to the Integrated WebLogic Server domain, or published remotely to other domains running WebCenter Personalization. Various Client-side Models The Conductor server API is built upon RESTful services that support a wide variety of clients able to communicate over HTTP.  The Conductor supports the following client-side models: REST:  Popular browser-based languages can be used to manage and execute Conductor Scenarios.  There are other public methods to retrieve configured provider metadata that can be used by custom applications. The Conductor currently supports XML and JSON for it's API syntax. Java: WebCenter Personalization delivers a robust and light-weight java client with the popular Jersey framework as it's foundation.  It has never been easier to write a remote java client to manage remote RESTful services. Expression Language (EL): Allow the results of Scenario execution to control your user interface or embed personalized content using the session-scoped managed bean.  The EL client can also be used in straight JSP pages with minimal configuration. Extensible Provider Framework The Conductor supports a pluggable provider framework for integrating custom code with Scenario execution.  There are two types of providers supported by the Conductor: Function Provider: Function Providers are simple java annotated classes with static methods that are meant to be served as utilities.  Some common uses would include: object creation or instantiation, data transformation, and the like.  Function Providers can be invoked using the common EL syntax from variable assignments, conditions, and loops. For example:  ${myUtilityClass:doStuff(arg1,arg2))} If you are familiar with EL Functions, Function Providers are based on the same concept. Data Provider: Like Function Providers, Data Providers are annotated java classes, but they must adhere to a much more strict object model.  Data Providers have access to a wealth of Conductor services, such as: Access to namespace-scoped configuration API that can be managed by Oracle Enterprise Manager, Scenario execution context for expression resolution, and more.  Oracle ships with three out-of-the-box data providers that supports integration with: Standardized Content Servers(CMIS),  Federated Profile Properties through the Properties Service, and WebCenter Activity Graph. Useful References If you are looking to immediately get started writing your own application using WebCenter Personalization Services, you will find the following references helpful in getting you on your way: Personalizing WebCenter Applications Authoring Personalized Scenarios in JDeveloper Using Personalization APIs Externally Implementing and Calling Function Providers Implementing and Calling Data Providers

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  • Passing data between the VirtualBox Host and the Guest

    - by Fat Bloke
    Here's a good question: "How can you figure out the VM name from within the VM itself?" While this data is not automatically available, the general purpose, and very powerful VirtualBox "GuestProperty" APIs can be used from the host and guest to pass arbitrary data, in key/value pairs format, in and out of the guest. Note that this does require that the VirtualBox Guest Additions have been installed in the guest. To play with this, try using the "VBoxManage" command line on your VirtualBox host machine, and "VBoxControl" in the guest. Host syntax VBoxManage guestproperty get <vmname>|<uuid> <property> [--verbose] VBoxManage guestproperty set <vmname>|<uuid> <property> [<value> [--flags <flags>]] VBoxManage guestproperty enumerate <vmname>|<uuid> [--patterns <patterns>] VBoxManage guestproperty wait <vmname>|<uuid> <patterns> [--timeout <msec>] [--fail-on-timeout]   Guest syntax VBoxControl.exe guestproperty        get <property> [-verbose] VBoxControl.exe guestproperty        set <property> [<value> [-flags <flags>]] VBoxControl.exe guestproperty        enumerate [-patterns <patterns>] VBoxControl.exe guestproperty        wait <patterns>                                      [-timestamp <last timestamp>]                                      [-timeout <timeout in ms>  So to solve our problem above, we set the vm name in the Host system on an arbitrary key like this: $ VBoxManage guestproperty set "Windows 7 (x64)" /MyData/VMname "Windows 7 (x64)" And within the guest we can use: C:\Program Files\Oracle\VirtualBox Guest Additions>VBoxControl.exe guestproperty get /MyData/VMname Oracle VM VirtualBox Guest Additions Command Line Management Interface Version 4.1.14 (C) 2008-2012 Oracle Corporation All rights reserved. Value: Windows 7 (x64) The GuestProperty API is pretty powerful, so for the interested, get more info in the User Manual. - FB 

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • ORA-4031 Troubleshooting Tool ???

    - by Takeyoshi Sasaki
    ORA-4031 ???????????????????? SGA ????????????(??????)??????????????????????????????????????????????????? ORA-4031 ??????????????????? ORA-4031 Troubleshooting Tool ??????????? ORA-4031 Troubleshooting Tool ?? ORA-4031 Troubleshooting Tool ? ORA-4031 ????????? ORA-4031 ???????????????????????????????????WEB????????????????????????????????My Oracle Support ??????????????????????? ORA-4031 ??????????????????????????????ORA-4031 ?????????????????????????????? ORA-4031 Troubleshooting Tool ???????? My Oracle Support ?????? Diagnostic Tools Catalog ??  ORA-4031 Troubleshooting Tool ???????????????? ORA-4031 Troubleshooting Tool ??????????????? ORA-4031 Troubleshooting Tool ????? ???2??????????????? ORA-4031 ?????????????????????????????ORA-4031 Troubleshooting Tool ????????????????????????????????????????ORA-4031 ???????????????????? ??????????????? ORA-4031???????????? ????????????? ORA-4031 ?????? AWR???????????????????????????????????????????????????????????? ????·???????·???????????? ORA-4031 ?????????? ????????? SR ?????????????????????????? [ADR] ????·??????·?????????? [10g ???] AWR?????(STATSPACK????)???? ?????????? ORA-4031 ????????????????????????????????????????????? ORA-4031 ?????????????? ORA-4031 ??????1?1??????????? ORA-4031 Troubleshooting Tool ???????????(??????????????)???????? ORA-4031 ????????? ???????????????????????????????????????????????? ??????????????????????????????????????1)High Session_Cached_Cursor Setting Causing Excessive Consumption of Shared Pool???SESSION_CACHED_CURSOR ??????????????????????????????????????????????2)Insufficient SGA Free Memory at StartupThis issue could occur if in the init.ora parameters of your Alert log, (shared_pool_size + large_pool_size + java_pool_size + db_keep_cache_size + streams_pool_size + db_cache_size) / sga_target is greater than 90%.????????????????????????? ?????????????? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size, db_cache_size ????? /sga_target ??? 90% ??????????????????sga_target ??? memory_target ??????????????????????????????????????????????????????????????????? shared_pool_size ???????????????????????????????????????????????????????????????????????(?????????)? sga_target ????????????????????????????????????????????????????????????? ?????????????????????????????????????????????1)In your Alert log,* Look for parameters under "System parameters with non-default values:". If session_cached_cursor * 2000 / shared_pool_size is greater than 10%, then session_cached_cursors are consuming significant shared_pool_size.??? ????????????? "System parameters with non-default values:" ????  session_cached_cursor * 2000 ??? shared_pool_size ? 10% ???????????????????????? ???2) In your Alert log, SGA Utilization (Sum of shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size over sga_target) is 99%, which might be too high. ??? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size ???? sga_target ? 99% ???????????????????? ?????????????????????????????? My Oracle Support ??????????????????????????1)Decrease the parameter SESSION_CACHED_CURSORSSESSION_CACHED_CURSORS ???????????????????????2)Reduce the minimum values for the dynamic SGA components to allow memory manager to make changes as neededSGA ?????????????????(???)?????????????????? 2????????????????????? ORA-4031 Trobuleshooting Tool ????????????????????????????????????????? ORA-4031 Troubleshooting Tool ?????? ORA-4031 ??????????????????????ORA-4031 Troubleshooting Tool ???????????????????????????????????????????????????????ORA-4031 ????????????????????????????ORA-4031 ??????????????? ORA-4031 Troubleshooting Tool ?????????

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  • Silverlight Cream for January 03, 2011 -- #1021

    - by Dave Campbell
    In this all-Submittal Issue: Gill Cleeren(-2-), Brian Noyes, Brian Genisio, René Schulte, and Andy Schwam(-2-). Above the Fold: Silverlight: "The INavigationContentLoader interface in Silverlight 4" Gill Cleeren WP7: "Sending Windows Phone Screenshots in an Email" René Schulte WCF RIA Services: "WCF RIA Services Part 10 - Exposing Domain Services To Other Clients" Brian Noyes Shoutouts: Want to know what it takes to be an MVP? Check out René Schulte's recap of 2010: Goodbye 2010 - Hello 2011 ... awesome, René! Rui Marinho sent me this post... it's WPF, but wow... WPF and Kinect! Kinect & WPF From SilverlightCream.com: The INavigationContentLoader interface in Silverlight 4 Gill Cleeren has a couple posts up... this first is a break-out of the INavigationContentLoader... what all can be done with it, in addition to the flow of the page load process broken out. Working with the RaiseCanExecuteChanged in MVVM Light (Silverlight) Gill Cleeren' latest post is a discussion of the Silverlight ICommand interface and Laurent Bugnion's RaiseCanExecuteChanged in MVVM Light, with example code. WCF RIA Services Part 10 - Exposing Domain Services To Other Clients Brian Noyes has Part 10 in his WCF RIA Services Tutorial series up at SilverlightShow ... with info on, for example, exposint an OData, SOAP, or REST/JSON endpoint, or how to consume them. Cross-Training in Silverlight & Flex–MVVM vs Presentation Model Brian Genisio finished the year off with this post in his on-going Silverlight/Flex seris comparing MVVM vs Presentation Model .. lots of good MVVM/ViewModel tips and code in this post. Sending Windows Phone Screenshots in an Email René Schulte is the perfect guy to be doing this... how about emailing a screenshot directly from inside an app, for instance Laurent's taking a screenshot from inside an app... too cool, Rene! Windows Phone 7 Application Development Tips Andy Schwam has a post up with tips he learned while creating his first WP7 app... lots of good tips, Gestures, Camera, ISO... check it out, could save you some time and tears :) WP7 Tip: Using the CameraCaptureTask for Windows Phone 7 Andy Schwam's most recent post is WP7 dev as well, and has a bunch of tips and code for using the camera, such as capturing an image, resizing, saving... good stuff. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • .NET Oracle Provider: Why will my stored proc not work?

    - by Matt
    I am using the Oracle .NET Provider and am calling a stored procedure in a package. The message I get back is "Wrong number or types in call". I have ensured that the order in which the parameters are being added are in the correct order and I have gone over the OracleDbType's thoroughly though I suspect that is where my problem is. Here is the code-behind: //setup intial stuff, connection and command string msg = string.Empty; string oraConnString = ConfigurationManager.ConnectionStrings["OracleServer"].ConnectionString; OracleConnection oraConn = new OracleConnection(oraConnString); OracleCommand oraCmd = new OracleCommand("PK_MOVEMENT.INSERT_REC", oraConn); oraCmd.CommandType = CommandType.StoredProcedure; try { //iterate the array //grab 3 items at a time and do db insert, continue until all items are gone. Will always be divisible by 3. for (int i = 0; i < theData.Length; i += 3) { //3 items hardcoded for now string millCenter = "0010260510"; string movementType = "RECEIPT"; string feedCode = null; string userID = "GRIMMETTM"; string inventoryType = "INGREDIENT"; //set to FINISHED for feed stuff string movementDate = theData[i + 0]; string ingCode = System.Text.RegularExpressions.Regex.Match(theData[i + 1], @"^([0-9]*)").ToString(); string pounds = theData[i + 2].Replace(",", ""); //setup parameters OracleParameter p1 = new OracleParameter("A_MILL_CENTER", OracleDbType.NVarchar2, 10); p1.Direction = ParameterDirection.Input; p1.Value = millCenter; oraCmd.Parameters.Add(p1); OracleParameter p2 = new OracleParameter("A_INGREDIENT_CODE", OracleDbType.NVarchar2, 50); p2.Direction = ParameterDirection.Input; p2.Value = ingCode; oraCmd.Parameters.Add(p2); OracleParameter p3 = new OracleParameter("A_FEED_CODE", OracleDbType.NVarchar2, 30); p3.Direction = ParameterDirection.Input; p3.Value = feedCode; oraCmd.Parameters.Add(p3); OracleParameter p4 = new OracleParameter("A_MOVEMENT_TYPE", OracleDbType.NVarchar2, 10); p4.Direction = ParameterDirection.Input; p4.Value = movementType; oraCmd.Parameters.Add(p4); OracleParameter p5 = new OracleParameter("A_MOVEMENT_DATE", OracleDbType.NVarchar2, 10); p5.Direction = ParameterDirection.Input; p5.Value = movementDate; oraCmd.Parameters.Add(p5); OracleParameter p6 = new OracleParameter("A_MOVEMENT_QTY", OracleDbType.Int64, 12); p6.Direction = ParameterDirection.Input; p6.Value = pounds; oraCmd.Parameters.Add(p6); OracleParameter p7 = new OracleParameter("INVENTORY_TYPE", OracleDbType.NVarchar2, 10); p7.Direction = ParameterDirection.Input; p7.Value = inventoryType; oraCmd.Parameters.Add(p7); OracleParameter p8 = new OracleParameter("A_CREATE_USERID", OracleDbType.NVarchar2, 20); p8.Direction = ParameterDirection.Input; p8.Value = userID; oraCmd.Parameters.Add(p8); OracleParameter p9 = new OracleParameter("A_RETURN_VALUE", OracleDbType.Int32, 10); p9.Direction = ParameterDirection.Output; oraCmd.Parameters.Add(p9); //open and execute oraConn.Open(); oraCmd.ExecuteNonQuery(); oraConn.Close(); } } catch (OracleException oraEx) { msg = "An error has occured in the database: " + oraEx.ToString(); } catch (Exception ex) { msg = "An error has occured: " + ex.ToString(); } finally { //close connection oraConn.Close(); } return msg;

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  • How can I centralise MySQL data between 3 or more geographically separate servers?

    - by Andy Castles
    To explain the background to the question: We have a home-grown PHP application (for running online language-learning courses) running on a Linux server and using MySQL on localhost for saving user data (e.g. results of tests taken, marks of submitted work, time spent on different pages in the courses, etc). As we have students from different geographic locations we currently have 3 virtual servers hosted close to those locations (Spain, UK and Hong Kong) and users are added to the server closest to them (they access via different URLs, e.g. europe.domain.com, uk.domain.com and asia.domain.com). This works but is an administrative nightmare as we have to remember which server a particular user is on, and users can only connect to one server. We would like to somehow centralise the information so that all users are visible on any of the servers and users could connect to any of the 3 servers. The question is, what method should we use to implement this. It must be an issue that that lots of people have encountered but I haven't found anything conclusive after a fair bit of Googling around. The closest I have seen to solutions are: something like master-master replication, but I have read so many posts suggesting that this is not a good idea as things like auto_increment fields can break. circular replication, this sounded perfect but to quote from O'Reilly's High Performance MySQL, "In general, rings are brittle and best avoided" We're not against rewriting code in the application to make it work with whatever solution is required but I am not sure if replication is the correct thing to use. Thanks, Andy P.S. I should add that we experimented with writes to a central database and then using reads from a local database but the response time between the different servers for writing was pretty bad and it's also important that written data is available immediately for reading so if replication is too slow this could cause out-of-date data to be returned. Edit: I have been thinking about writing my own rudimentary replication script which would involve something like having each user given a server ID to say which is his "home server", e.g. users in asia would be marked as having the Hong Kong server as their own server. Then the replication scripts (which would be a PHP script set to run as a cron job reasonably frequently, e.g. every 15 minutes or so) would run independently on each of the servers in the system. They would go through the database and distribute any information about users with the "home server" set to the server that the script is running on to all of the other databases in the system. They would also need to suck new information which has been added to any of the other databases on the system where the "home server" flag is the server where the script is running. I would need to work out the details and build in the logic to deal with conflicts but I think it would be possible, however I wanted to make sure that there is not a correct solution for this already out there as it seems like it must be a problem that many people have already come across.

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  • How to stop a random ramp in FCGI Processes Killing the server

    - by Andy Main
    So got the below earlier to day... Around that time the logs show a ramp in processes(600) and associated memory (1.2g), cpu usage load average (80) untill the server gave out. Server had to be hard reset by host as there was no ssh or plesk panel access. Fast CGI is configured as below and is setup for one high use site. As I understand it FcgidMaxProcesses 20 should protect against what happen but has not. I've read many forums with differing answers and references to many different fcgi directives, but have found nothing conclusive. Any one got some definitive answers on how to stop this sort of server process ramping and subsequent server failure? If you need more info let me know. Cheers Andy  /var/log/apache2/error_log [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17651 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17650 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17649 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17644 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17643 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17638 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17633 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17627 graceful kill fail, sending SIGKILL [Thu May 17 07:40:47 2012] [warn] mod_fcgid: process 17622 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17674 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17673 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17672 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17667 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17666 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17665 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17664 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17659 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17658 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17657 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17656 graceful kill fail, sending SIGKILL [Thu May 17 07:40:51 2012] [warn] mod_fcgid: process 17651 graceful kill fail, sending SIGKILL https://docs.google.com/a/thesugarrefinery.com/open?id=0B_XbpWChge0VRmFLWEZfR2VBb2M https://docs.google.com/a/thesugarrefinery.com/open?id=0B_XbpWChge0VWTcwZEhoV2Fqejg https://docs.google.com/a/thesugarrefinery.com/open?id=0B_XbpWChge0VUUtVWWFINHZjZ0U https://docs.google.com/a/thesugarrefinery.com/open?id=0B_XbpWChge0VZEVMclh6ZUdaOUE <IfModule mod_fcgid.c> <IfModule !mod_fastcgi.c> AddHandler fcgid-script fcg fcgi fpl </IfModule> FcgidIPCDir /var/lib/apache2/fcgid/sock FcgidProcessTableFile /var/lib/apache2/fcgid/shm FcgidIdleTimeout 40 FcgidProcessLifeTime 30 FcgidMaxProcesses 20 FcgidMaxProcessesPerClass 20 FcgidMinProcessesPerClass 0 FcgidConnectTimeout 30 FcgidIOTimeout 120 FcgidInitialEnv RAILS_ENV production FcgidIdleScanInterval 10 FcgidMaxRequestLen 1073741824 </IfModule>

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  • Resolving CloudFlare DNS related mail delivery problems

    - by Andy Castles
    I recently started using CloudFlare and am having a few teething problems. Our domain is netlanguages.com and while we have a lot of sub-domains listen, we are currently only trialling a few of the servers through the CloudFlare CDN (for example, www.netlanguages.com is enabled for CDN, netlanguages.com is not). The actual CDN service seems to be reliable, but the problem that we are having is with DNS, and specifically with mail delivery. The background is that we have contact forms on our web site which use PHP mail() to send the details to end-users' email addresses, with the "from" address of the messages being [email protected] which is a valid address on our mail server. Most of the mails are arriving correctly, but a few specific people are not receiving them. The webserver uses qmail to deliver the messages, and the qmail log files show us some of the errors that the receiving mail servers return when they reject the mail delivery attempt. Two examples: Connected to 94.100.176.20 but sender was rejected./Remote host said: 421 DNS problem (interdominios.netlanguages.com). Try again later Connected to 213.186.33.29 but sender was rejected./Remote host said: 451 DNS temporary failure (#4.3.0) From what I can tell, the receiving SMTP server is doing a DNS lookup of some description on either the host of the "from" email address (netlanguages.com) or the server name given in the EHLO command of the SMTP conversation (in the first example above, interdominios.netlanguages.com), both of which should resolve to non-CloudFlare IP addresses. I've read that the CloudFlare DNS service is very reliable and fast but both of the problems above seem to point to a problem with remote servers unable to do DNS lookups. I should also point out that we changed our DNS to CloudFlare on 6th Feb, and since then started experiencing these mail delivery problems. On 22nd Feb we moved our DNS away from CloudFlare to see if the issues were related to CloudFlare and after a few hours delivery began to work. Then on 26th Feb I moved the DNS back to CloudFlare again and delivery problems started again. The issues definitely seems to be related to DNS, but I don't know if it's a configuration issue, or something else. Finally, I should say that our two DNS MX records point to non-CDN A record IP addresses, interdominios.netlanguages.com (the web and qmail server) also points to a non-CDN A record IP address. Does anyone know what the problem could be here? Any light you can shed on this will be most appreciated. Many thanks, Andy

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  • jquery ui autocomplete not working in ie8 (until page refresh)

    - by Andy Simpson
    Hello all, I am using jquery ui autocomplete it is working absolutely fine in all browsers except ie8. I have been doing some testing and there seems to be a strange bug. When I click on a link leading to the relevant page there is the following error generated by ie8 when I start typing in the autocomplete box: 'object doesn't support this property or method' this error points to my development jquery(1.4.2) file at line 4955, char 5 which is the following line: return new window.XMLHttpRequest(); However, if I simply reload the page the autocomplete works. I have added a random bit of data to be called with the autocomplete as I read that ie8 caches it ajax get requests but this does not seem to have solved the problem. Could there be a problem with the timing of the loading of all the relevant files including jquery? If so, how would I fix this? Any other clever ideas?! Andy

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  • wpf toolkit (Feb 2010) datagrid with MVVM - style reveals name of view model on 'spare column'

    - by Andy Clarke
    Hi, I've just updated my app with the latest WPF toolkit and I've now got an issue with my styling. When I bind some data with, for example, two columns to the grid, the spare area at the right shows the name of the ViewModel in the header. I can understand why, because the data grids data context is the ViewModel and I'm defining my header style as follows ... <WpfToolkit:DataGridHeaderBorder <Border BorderBrush="Blue" BorderThickness="0,1,0,0"> <TextBlock Text="{Binding}" Margin="4,0,4,0" /> </Border> </WpfToolkit:DataGridHeaderBorder> Do I now need a separate style for the 'spare column' or something? Can anyone assist please? Cheers, Andy

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  • Azure - Microsoft.IdentityModel not found

    - by Andy
    Hi There, I'm working with a WCF service in Azure, which uses Windows Live ID authentication with the recent deviceid requirements. When I host my WCF service locally in the compute emulator, it works properly, but when I deploy the cloud service to Azure and call it the same way (from another project that uses the WCF service as a service reference), I get the error: Could not load file or assembly 'Microsoft.IdentityModel, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. I found this post : http://social.msdn.microsoft.com/Forums/en-US/netservices/thread/cd139b5c-ad12-4298-af2f-1b2d0136a977 But there are a few problems: 1. I don't seem to have access to Microsoft.IdentityModel, only System.IdentityModel. I'm not sure why it's searching for something in 3.5 at all, as I'm building in .NET 4.0. 2. When I choose to "copy to local" on System.IdentityModel, it doesn't change anything. Any help? I would appreciate it! Best Regards, Andy

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  • jquery loop to create elements

    - by Andy Simpson
    Dear all, I have had no luck with this task so far so grateful for any help. I have an html form, in which there is a small select menu (1-10) ie <select> <option value = '1'>1</option> <option value = '2'>2</option> ... <option value = '10'>10</option> </select> depending on what value is selected i would like jquery to create (or remove) that number of input text boxes (with different names and id's). eg if 2 was selected these inputs would be created: <input type = 'text' name = 'name1' id = 'id1' /> <input type = 'text' name = 'name2' id = 'id2' /> i look forward to your no doubt simple and elegant solutions! andy

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  • NHybernate, the Parallel Framework, and SQL Server

    - by andy
    hey guys, we have a loop that: 1.Loops over several thousand xml files. Altogether we're parsing millions of "user" nodes. 2.In each iteration we parse a "user" xml, do custom deserialization 3.finally, in each iteration, we send our object to nhibernate for saving. We use: .SaveOrUpdateAndFlush(user); This is a lengthy process, and we thought it would be a perfect candidate for testing out the .NET 4.0 Parallel libraries. So we wrapped the loop in a: Parallel.ForEach(); After doing this, we start getting "random" Timeout Exceptions from SQL Server, and finally, after leaving it running all night, OutOfMemory unhandled exceptions. I haven't done deep debugging on this yet, but what do you guys think. Is this simply a limitation of SQL Server, or could it be our NHibernate setup, or what? cheers andy

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  • Ubuntu One Folder Sync Filter

    - by Andy Barlow
    Hi, I am trying to modify the Ubuntu One File syncing python scripts to not including things like .iso's. I have got as far as finding this file: /usr/share/pyshared/ubuntuone/u1sync/constants.py Inside is this piece of code: import re # the name of the directory u1sync uses to keep metadata about a mirror METADATA_DIR_NAME = u".ubuntuone-sync" # filenames to ignore SPECIAL_FILE_RE = re.compile(".*\\.(" "(u1)?partial|part|" "(u1)?conflict(\\.[0-9]+)?)$") How can I edit this last section (regex?) and make it ignore .iso files??? I'm fairly sure this is the place to put it! Pretty sure this is standard python action :) Any help would be appreciated. Thanks kindly. Andy

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  • IoC, Containers, and NServiceBus confusion

    - by andy
    Hey guys, here's my setup Castle Windsor is my container NServiceBus is itself using it's own container internally, Spring by default I'm implementing the PubSub config. Ok, if I have my Bus.Publish happening within my IWantToRunAtStartup class, then everything is fine. As a test for example on Run() we can start a timer and it'll go into a Service style loop. However, what if I want to abstract NServiceBus from my app, and have my app go: new CustomPulisherClass().Notify(ISomeMessage msg); In this situation, how do I implement CustomPublisherClass. My confusion is coming from the fact that NServiceBus is already running as a Service, it's already been "Started". How to I get at the correct instance of the Bus object? cheers andy

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  • NHibernate, the Parallel Framework, and SQL Server

    - by andy
    hey guys, we have a loop that: 1.Loops over several thousand xml files. Altogether we're parsing millions of "user" nodes. 2.In each iteration we parse a "user" xml, do custom deserialization 3.finally, in each iteration, we send our object to nhibernate for saving. We use: .SaveOrUpdateAndFlush(user); This is a lengthy process, and we thought it would be a perfect candidate for testing out the .NET 4.0 Parallel libraries. So we wrapped the loop in a: Parallel.ForEach(); After doing this, we start getting "random" Timeout Exceptions from SQL Server, and finally, after leaving it running all night, OutOfMemory unhandled exceptions. I haven't done deep debugging on this yet, but what do you guys think. Is this simply a limitation of SQL Server, or could it be our NHibernate setup, or what? cheers andy

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  • collapse jquery treeview plugin when focusing on another element

    - by Andy Simpson
    Hello all, Is there a way to have the jquery treeview plugin automatically collapse when a user focuses on another element. More detail about what I am trying to do: I have a form where a user has to select an item from a large selection. To make this easier I have set up a small list of 5 commonly selected items each with associated radio select buttons. However if the item wanted is not in this common list the user has to use the treeview to search through different categories to find the item. Is there a way to collapse the treeview when the user clicks on one of the radio buttons from the common item list? Thanks for your help in advance, Andy

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  • Can't get YUI animations to wait until the first has finished

    - by Andy Cairns
    Hi there, I have 3 animations that run when I load my page. A header descends from the top and a footer ascends from the bottom. Also, my main logo goes from fully transparent to fully opaque. I'm using the YUI framework for the animations. My problem is that they all happen at the same time. I'd like the header & footer animations to go at the same time but the logo to wait until the others have finished. setTimeout doesn't appear to work (the animation triggers immediately). I've also tried a while loop to wait until the currentFrame = a certain number but my loops seem to stop everything from working. Any help would be gratefully received. Thanks Andy

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  • Fluent NHibernate: Entity from one table, but reference will map to another tables?

    - by Andy
    Given the following tables: Product ----------- ProductId : int (PK) ProductVersion : int ProductHistory ----------- ProductId : int (PK) ProductVersion : int (PK) Item ----------- ItemId : int (PK) ProductId : int (FK) -- ProductId + ProductVersion relates to ProductHistory ProductVersion : int (FK) And the following classes: public class Product { } public class Item { public Product Product { get; set; } } What I want to happen is this; we get a Product from the Product table, assign it to Item.Product property. But that Item.Product property should map to ProductHistory. The idea is that only the latest version of a product is in the main Product table, so we allow customers to search against that table (so that if each product has 4 versions and there are 1000 products, we only need to query though 1000 products, not 1000 products * 4 versions of each). Any idea how to acomplish this? Thanks Andy

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  • Rewrite content served by apache

    - by Andy
    Hi guys, I have an internal app (Jira) that i want to use internally and externally, now there might be another way of doing this in which case i'm open to it, but this is what i have so far: URL one: https://domainname.com/jira - external domain name for it URL two: https://domainname.local/jira - internal network name for it. I am running Apache as a reverse proxy and I have this: <Location /jira> ProxyPass http://127.0.0.1:8080/jira ProxyPassReverse http://127.0.0.1:8080/jira </Location> Jira creates all of its links using a base url, which in this case is set to 'https://domainname.local/jira', so obviously when pages get served to the outside world they have .local on them. The question is, is there a way to have the content rewritten as it is served in order to change the .local addresses within the HTML to be the .com ones? Or am i being a retard and there is an easier way to solve this? Cheers for any help.... Andy

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