Search Results

Search found 1795 results on 72 pages for 'actionable insight'.

Page 43/72 | < Previous Page | 39 40 41 42 43 44 45 46 47 48 49 50  | Next Page >

• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

  Read the article

• AI for a mixed Turn Based + Real Time battle system - Something "Gambit like" the right approach?

  - by Jason L.

  This is maybe a question that's been asked 100 times 1,000 different ways. I apologize for that :) I'm in the process of building the AI for a game I'm working on. The game is a turn based one, in the vein of Final Fantasy but also has a set of things that happen in real time (reactions). I've experimented with FSM, HFSMs, and Behavior Trees. None of them felt "right" to me and all felt either too limiting or too generic / big. The idea I'm toying with now is something like a "Rules engine" that could be likened to the Gambit system from Final Fantasy 12. I would have a set of predefined personalities. Each of these personalities would have a set of conditions it would check on each event (Turn start, time to react, etc). These conditions would be priority ordered, and the first one that returns true would be the action I take. These conditions can also point to a "choice" action, which is just an action that will make a choice based on some Utility function. Sort of a mix of FSM/HFSM and a Utility Function approach. So, a "gambit" with the personality of "Healer" may look something like this: (ON) Ally HP = 0% - Choose "Relife" spell (ON) Ally HP < 50% - Choose Heal spell (ON) Self HP < 65% - Choose Heal spell (ON) Ally Debuff - Choose Debuff Removal spell (ON) Ally Lost Buff - Choose Buff spell Likewise, a "gambit" with the personality of "Agressor" may look like this: (ON) Foe HP < 10% - Choose Attack skill (ON) Foe any - Choose target - Choose Attack skill (ON) Self Lost Buff - Choose Buff spell (ON) Foe HP = 0% - Taunt the player What I like about this approach is it makes sense in my head. It also would be extremely easy to build an "AI Editor" with an approach like this. What I'm worried about is.. would it be too limiting? Would it maybe get too complicated? Does anyone have any experience with AIs in Turn Based games that could maybe provide me some insight into this approach.. or suggest a different approach? Many thanks in advance!!!

  Read the article

• Indie Software Developers - How do I handle taxes?

  - by Connor

  I apologize if this is the wrong site to post on, perhaps someone could point me to the proper place if it is not. Hello, I am 17 years old and currently develop applications/games for Android and iPhone as well as develop internet websites and code a variety of my own projects. I have been very fortunate and have made a large amount of money and continue to make money online to the point where I do not need a stable job, though I'd like to get one after college. I've never held a job anywhere, and have never had to pay taxes. I'm coming into a lot of issues and I am quite confused. I get money from MANY sources- 15 different advertisement networks(!), 4 different payment processors, 5 different affiliate networks and a variety of other sources. All of them pay to different places and at different times (checking account, PayPal, reloadable debit card, ect.) I essentially have a list in a Notepad with names and login information for each source. I have also created a PHP script that uses cURL to grab all the revenue from each service, add it all up, then text me every few hours so I can keep track. It's a mess, but it's working OK, and I can create custom reports (for IRS?). But enough of that, my questions are about taxes in the US, and how indie developers handle it all. I'm at slightly over $250k so far this year, with negligible earnings last year. I have it all stockpiled in a bank account and haven't touched it, I'm a bit scared to. What do I file as? A sole proprietor, a business, just a regular person? How can I handle all of the different revenue sources? (AdSense, CJ, LinkShare) So far none of them have sent me any paperwork on taxes and I've read that I'm supposed to pay taxes quarterly? Do I need paperwork from EACH source to file? Or can I just say I got $x total and that'd be it? What percentage do you pay of total earnings? Average? Should I create an LLC? A corporation? Or stay as a developer? What would be the cheapest options? Could I go to jail? I haven't touched the money except a few dollars to help my parents pay the mortgage once. Any insight would be great. My parents have no idea what I should do, both have no forms of higher education and both have no high school diploma's. They just live day by day with simple jobs. I appreciate any help or experience with this.

  Read the article

• Oracle User Productivity Kit Translation

  - by ultan o'broin

  Oracle's customers just love the User Productivity Kit (UPK). I hear only great things about it from our international customers at the Oracle Usability Advisory Board meetings too. The UPK is the perfect solution for enterprise applications training needs (I previously reviewed a fine book about UPK btw). One question I am often asked is how source content created using the UPK can be translated into another language. I spoke with Peter Maravelias, Principal Product Strategy Manager for UPK about this recently. UPK is already optimized for easy source-target translation already. There is even a solution for re-recording demos. Here's what you can do to get your source content into another language: Use UPK's ability to automatically translate events and actions. UPK comes with XML templates that allow you to accomplish this in 21 languages with a simple publishing action switch. These templates even deal with the tricky business of using gender-based translations. Spanish localization template sample Japanese localization template sample Use the Import and Export localization features to export additional custom content in a format like XLIFF, easily handled by translation tools. You could also export and import in Word format. Re-record the sound (audio) files that go with the recordings, one per screen. UPK's granular approach to the sound files means that timing isn't an option. Retiming demos isn't required. A tip here with sound files and XLFF-exported custom content is to facilitate translation context by avoiding explicit references to actions going on in the screen recordings. A text based storyboard with screenshots accompanying the sound files should also be provided to the translators. Provide a glossary of terms too. Use the re-record option in UPK to record any demo from a translated application. This will allow all the translated UI labels to be automatically captured. You may be required to resize any action events here due to text expansion issues. Of course, you will need translated data in the translated application too, so plan for this in advance. However, source-target language skills aren't required for the re-recording. The UPK Player itself, of course, is also available from Oracle along with content and doc in 21 languages. The Developer and Setup is also translated in a smaller number of languages. Check the Oracle UPK website for latest details. UPK is a super solution for global enterprise applications training deployments allowing source content to be translated into multiple languages easily. See this post on the UPK blog for more insight too!

  Read the article

• Modern/Metro Internet Explorer: What were they thinking???

  - by Rick Strahl

  As I installed Windows 8.1 last week I decided that I really should take a closer look at Internet Explorer in the Modern/Metro environment again. Right away I ran into two issues that are real head scratchers to me.Modern Split Windows don't resize Viewport but Zoom OutThis one falls in the "WTF, really?" department: It looks like Modern Internet Explorer's Modern doesn't resize the browser window as every other browser (including IE 11 on the desktop) does, but rather tries to adjust the zoom to the width of the browser. This means that if you use the Modern IE browser and you split the display between IE and another application, IE will be zoomed out, with text becoming much, much smaller, rather than resizing the browser viewport and adjusting the pixel width as you would when a browser window is typically resized.Here's what I'm talking about in a couple of pictures. First here's the full screen Internet Explorer version (this shot is resized down since it's full screen at 1080p, click to see the full image):This brings up the first issue which is: On the desktop who wants to browse a site full screen? Most sites aren't fully optimized for 1080p widescreen experience and frankly most content that wide just looks weird. Even in typical 10" resolutions of 1280 width it's weird to look at things this way. At least this issue can be worked around with @media queries and either constraining the view, or adding additional content to make use of the extra space. Still running a desktop browser full screen is not optimal on a desktop machine - ever.Regardless, this view, while oversized, is what I expect: Everything is rendered in the right ratios, with font-size and the responsive design styling properly respected.But now look what happens when you split the desktop windows and show half desktop and have modern IE (this screen shot is not resized but cropped - this is actual size content as you can see in the cropped Twitter window on the right half of the screen):What's happening here is that IE is zooming out of the content to make it fit into the smaller width, shrinking the content rather than resizing the viewport's pixel width. In effect it looks like the pixel width stays at 1080px and the viewport expands out height-wise in response resulting in some crazy long portrait view.There goes responsive design - out the window literally. If you've built your site using @media queries and fixed viewport sizes, Internet Explorer completely screws you in this split view. On my 1080p monitor, the site shown at a little under half width becomes completely unreadable as the fonts are too small and break up. As you go into split view and you resize the window handle the content of the browser gets smaller and smaller (and effectively longer and longer on the bottom) effectively throwing off any responsive layout to the point of un-readability even on a big display, let alone a small tablet screen.What could POSSIBLY be the benefit of this screwed up behavior? I checked around a bit trying different pages in this shrunk down view. Other than the Microsoft home page, every page I went to was nearly unreadable at a quarter width. The only page I found that worked 'normally' was the Microsoft home page which undoubtedly is optimized just for Internet Explorer specifically.Bottom Address Bar opaquely overlays ContentAnother problematic feature for me is the browser address bar on the bottom. Modern IE shows the status bar opaquely on the bottom, overlaying the content area of the Web Page - until you click on the page. Until you do though, the address bar overlays the bottom content solidly. And not just a little bit but by good sizable chunk.In the application from the screen shot above I have an application toolbar on the bottom and the IE Address bar completely hides that bottom toolbar when the page is first loaded, until the user clicks into the content at which point the address bar shrinks down to a fat border style bar with a … on it. Toolbars on the bottom are pretty common these days, especially for mobile optimized applications, so I'd say this is a common use case. But even if you don't have toolbars on the bottom maybe there's other fixed content on the bottom of the page that is vital to display. While other browsers often also show address bars and then later hide them, these other browsers tend to resize the viewport when the address bar status changes, so the content can respond to the size change. Not so with Modern IE. The address bar overlays content and stays visible until content is clicked. No resize notification or viewport height change is sent to the browser.So basically Internet Explorer is telling me: "Our toolbar is more important than your content!" - AND gives me no chance to re-act to that behavior. The result on this page/application is that the user sees no actionable operations until he or she clicks into the content area, which is terrible from a UI perspective as the user has no idea what options are available on initial load.It's doubly confounding in that IE is running in full screen mode and has an the entire height of the screen at its disposal - there's plenty of real estate available to not require this sort of hiding of content in the first place. Heck, even Windows Phone with its more constrained size doesn't hide content - in fact the address bar on Windows Phone 8 is always visible.What were they thinking?Every time I use anything in the Modern Metro interface in Windows 8/8.1 I get angry.  I can pretty much ignore Metro/Modern for my everyday usage, but unfortunately with Internet Explorer in the modern shell I have to live with, because there will be users using it to access my sites. I think it's inexcusable by Microsoft to build such a crappy shell around the browser that impacts the actual usability of Web content. In both of the cases above I can only scratch my head at what could have possibly motivated anybody designing the UI for the browser to make these screwed up choices, that manipulate the content in a totally unmaintainable way.© Rick Strahl, West Wind Technologies, 2005-2013Posted in Windows  HTML5   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

  Read the article

• RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

  - by Richard Lefebvre

  ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

  Read the article

• How to implement an email unsubscribe system for a site with many kinds of emails?

  - by Mike Liu

  I'm working on a website that features many different types of emails. Users have accounts, and when logged in they have access to a setting page that they can use to customize what types of emails they receive. However, I'd like to also give users an easy way to unsubscribe directly in the emails they receive. I've looked into list unsubscribe headers as well as creating some type of one click link that would unsubscribe a user from that type of email without requiring login or further action. The later would probably require me to break convention and make changes to the database in response to a GET on the link. However, am I incorrect in thinking that either of these would require me to generate and permanently store a unique identifier in my database for every email I ever send, really complicating email delivery? Without that, I'm not sure how I would be able to uniquely identify a user and a type of email in order to change their email preferences, and this identifier would need to be stored forever as a user could have an email sitting in their inbox for a long time before they decide to act on it. Alternatively, I was considering having a no-login page for managing email preferences. In contrast to above where I would need one of these identifiers for each email, this would only need one identifier per user, with no generation or other action required on sending an email. All of these raise security issues, and they could potentially be used by people to tamper with others' email preferences. This could be mitigated somewhat by ensuring that the identifier is really difficult to guess. For the once per user identifier approach, I was considering generating the identifier by passing a user's ID through some type of encryption algorithm, is this a sound approach? For the per-email identifiers, perhaps I could use a user's ID appended to the time. However, even this would not eliminate the problem entirely, as this would really just be security through obscurity, and anyone with the URL could tamper, and in the end the main defense would have to be that most people aren't so bored as to tamper with other people's email preferences. Are there any other alternatives I've missed, or issues or solutions with these that anyone can provide insight on? What are best practices in this area?

  Read the article

• Windows 7 - traceroute hop with high latency! [closed]

  - by Mac

  I've been experiencing this problem for quite a while, and it's quite frustrating. I'll do a traceroute, to www.l.google.com, for example. This is the result (please note: I will replace some parts of personal information with text - i.e. ISP.IP is in reality an actual IP address, and ISPNAME replaces the actual ISP name): Tracing route to www.l.google.com [173.194.34.212] over a maximum of 30 hops: 1 1 ms 1 ms <1 ms 192.168.1.1 2 9 ms 8 ms 10 ms ISP.EXCHANGE.NAME [ISP.IP.172.205] 3 161 ms 171 ms 177 ms host-ISP.IP.215.246.ISPNAME.net [ISP.IP.215.246] 4 12 ms 9 ms 10 ms host-ISP.IP.215.246.ISPNAME.net [ISP.IP.215.246] 5 10 ms 9 ms 17 ms host-ISP.IP.224.165.ISPNAME.net [ISP.IP.224.165] 6 10 ms 9 ms 10 ms 10.42.0.3 7 9 ms 9 ms 10 ms host-ISP.IP.202.129.ISPNAME.net [ISP.IP.202.129] 8 10 ms 9 ms 9 ms host-ISP.IP.209.33.ISPNAME.net [ISP.IP.209.33] 9 77 ms 129 ms 164 ms host-ISP.IP.198.162.ISPNAME.net [ISP.IP.198.162] 10 43 ms 42 ms 43 ms 72.14.212.13 11 42 ms 42 ms 42 ms 209.85.252.36 12 59 ms 59 ms 59 ms 209.85.241.210 13 60 ms 76 ms 68 ms 72.14.237.124 14 59 ms 59 ms 58 ms mad01s08-in-f20.1e100.net [173.194.34.212] Trace complete. Notice that there is a spike on the 3rd hop, but also notice that the 3rd and 4th hop are to the exact same destination. Furthermore, when I ping the offended hop separately, I get the low latency I would expect to that server: Pinging ISP.IP.215.246 with 32 bytes of data: Reply from ISP.IP.215.246: bytes=32 time=10ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=9ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=12ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=9ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=10ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=9ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=10ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=9ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=10ms TTL=253 Reply from ISP.IP.215.246: bytes=32 time=10ms TTL=253 Ping statistics for ISP.IP.215.246: Packets: Sent = 10, Received = 10, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 9ms, Maximum = 12ms, Average = 9ms I'm baffled as to why or how this is happening, and it seems to "fix itself" at random times. Here is an example of where it was working as expected: http://i.imgur.com/bysno.png Notice how many fewer hops were taken. Please note that all the posted results occurred within 10 minutes of testing. I've tried contacting my ISP, and they seem clueless; in their eyes, as long as "the download speed is not slow", then they're doing everything right. Any insight would be very much appreciated, and thanks in advanced!

  Read the article

• TechEd 2010 Day Three: The Database Designer (Isn't)

  - by BuckWoody

  Yesterday at TechEd 2010 here in New Orleans I worked the front-booth, answering general SQL Server questions for the masses. I was actually a little surprised to find most of the questions I got were from folks that wanted to know more about Stream Insight and Master Data Services. In past conferences I've been asked a lot of "free consulting" questions, about problems folks have had from older products. I don't mind that a bit - in fact, I'm always happy to help in any way I can. But this time people are really interested in the new features in the product, and I like that they are thinking ahead, not just having to solve problems in production. My presentation was on "Database Design in an Hour". We had the usual fun, and SideShow Bob made an appearance - I kid you not. The guy in the back of the room looked just like Sideshow Bob, so I quickly held a "bes thair" contest, and he won. Duing the presentation, I explain the tools you can use to design databases. I also explain that the "Database Designer" tool in SQL Server Management Studio (SSMS) isn't truly a desinger - it uses non-standard notation, doesn't have a meta-data dictionary, and worst of all, it works at the physical level. In other words, whatever you do in SSMS will automatically change the field/table/relationship structures in the database. We fixed this in SSMS 2008 and higher by adding an option to block that, but the tool is not a good design function nonetheless. To be fair, no one I know of at Microsoft recommends that it is - but I was shocked to hear so many developers in the room defending it as a good tool. I think the main issue for someone who doesn't have to work with Relational Systems a great deal is that it can be difficult to figure out Foreign Keys. The syntax makes them look "backwards", so it's just easier to grab a field and place it on the table you want to point to. There are options. You can download a couple of free tools (CA has a community edition of ER-WIN, Quest has one, and Embarcadero also has one) and if you design more than one or two databases a year, it may be worth buying a true design tool. For years I used Visio, but we changed it so that it doesn't forward-engineer (create the DDL) any more, so it isn't a true design tool either. So investigate those free and not-so-free tools. You'll find they help you in your job - but stay away from the Database Designer in SSMS. Or I'll send Sideshow Bob over there to straighten you out. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

  Read the article

• Social Analytics and the Customer

  - by David Dorf

  Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

  Read the article

• OpenWorld Day 1

  - by Antony Reynolds

  A Day in the Life of an OpenWorld Attendee Part I Lots of people are blogging insightfully about OpenWorld so I thought I would provide some non-insightful remarks to buck the trend! With 50,000 attendees I didn’t expect to bump into too many people I knew, boy was I wrong!  I walked into the registration area and immediately was hailed by a couple of customers I had worked with a few months ago.  Moving to the employee registration area in a different hall I bumped into a colleague from the UK who was also registering.  As soon as I got my badge I bumped into a friend from Ireland!  So maybe OpenWorld isn’t so big after all! First port of call was Larrys Keynote.  As always Larry was provocative and thought provoking.  His key points were announcing the Oracle cloud offering in IaaS, PaaS and SaaS, pointing out that Fusion Apps are cloud enabled and finally announcing the 12c Database, making a big play of its new multi-tenancy features.  His contention was that multi-tenancy will simplify cloud development and provide better security by providing DB level isolation for applications and customers. Next day, Monday, was my first full day at OpenWorld.  The first session I attended was on monitoring of OSB, very interesting presentation on the benefits achieved by an Illinois area telco – US Cellular.  Great discussion of why they bought the SOA Management Packs and the benefits they are already seeing from their investment in terms of improved provisioning and time to market, as well as better performance insight and assistance with capacity planning. Craig Blitz provided a nice walkthrough of where Coherence has been and where it is going. Last night I attended the BOF on Managed File Transfer where Dave Berry replayed Oracles thoughts on providing dedicated Managed File Transfer as part of the 12c SOA release.  Dave laid out the perceived requirements and solicited feedback from the audience on what if anything was missing.  He also demoed an early version of the functionality that would simplify setting up MFT in SOA Suite and make tracking activity much easier. So much for Day 1.  I also ran into scores of old friends and colleagues and had a pleasant dinner with my friend from Ireland where I caught up on the latest news from Oracle UK.  Not bad for Day 1!

  Read the article

• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

  Read the article

• Congratulations to the 2012 Oracle Spatial Award Winners!

  - by Mandy Ho

  I just returned from the 2012 Location Intelligence and Oracle Spatial User conference in Washington, DC, held by Directions Magazine. It was a great conference with presentations from across the country and globe, networking with Oracle Spatial users and meeting new customers and partners. As part of the yearly event, Oracle recognizes special customers and partners for their contributions to advancing mainstream solutions using geospatial technology. This was the 8th year that Oracle has recognized innovative, industry leaders.   The awards were given in three categories: Education/Research, Innovator and Partnership. Here's a little on each of the award winners. Education and Research Award Winner: Technical University of Berlin The Institute for Geodesy and Geoinformation Science of the Technical University of Berlin (TU Berlin) was selected for its leading research work in mapping of urban and regional space onto virtual 3D-city and landscape models, and use of Oracle Spatial, including 3D Vector and Georaster type support, as the data management platform. Innovator Award Winner:  Istanbul Metropolitan Municipality Istanbul is the 3rd largest metropolitan area in Europe. One of their greatest challenges is organizing efficient public transportation for citizens and visitors. There are 15 types of transportations organized by 8 different agencies. To solve this problem, the Directorate of GIS of Istanbul Metropolitan Municipality has created a multi-model itinerary system to help citizens in their decision process for using public transport or their private cars. They choose to use Oracle Spatial Network Model as the solution in our system together with Java and SOAP web services.  Partnership Award Winners: CSoft Group and OSCARS. The Partnership award is given to the ISV or integrator who have demonstrated outstanding achievements in partnering with Oracle on the development side, in taking solutions to market.  CSoft Group- the largest Russion integrator and consultancy provider in CAD and GIS. CSoft was selected by the Oracle Spatial product development organization for the key role in delivering geospatial solutions based on Oracle Database and Fusion Middleware to the Russian market. OSCARS - Provides consulting/training in France, Belgium and Luxembourg. With only 3 full time staff, they have achieved significant success with leading edge customer implementations leveraging the latest Oracle Spatial/MapViewer technologies, and delivering training throughout Europe.  Finally, we also awarded two Special Recognition awards for two partners that helped contribute to the Oracle Partner Network Spatial Specialization. These two partners provided insight and technical expertise from a partner perspective to help launch the new certification program for Oracle Spatial Technologies. Award Winners: ThinkHuddle and OSCARS  For more pictures on the conference and the awards, visit our facebook page: http://www.facebook.com/OracleDatabase

  Read the article

• XNA Notes 001

  - by George Clingerman

  Just a quick recap of things I noticed going on in or around the XNA community this past week. I’m sure there’s a lot I missed (it’s a pretty big community with lots of different parts to it) but these where the things I caught that I thought were pretty cool. The XNA Team Michael Klucher gave a list of books every gamer should read. http://twitter.com/#!/mklucher/status/22313041135673344 Shawn Hargreaves posted Nelxon Studio posting about a cheatsheet for converting 3.1 to 4.0 http://blogs.msdn.com/b/shawnhar/archive/2011/01/04/xna-3-1-to-4-0-cheat-sheet.aspx?utm_source=twitterfeed&utm_medium=twitter XNA Game Studio won the Frontline award for Programming Tool by GameDev magazine! Congrats to the XNA team! http://www.gdmag.com/homepage.htm XNA MVPs In January several MVPs were up for re-election, Jim Perry, Andy ‘The ZMan’ Dunn, Glenn Wilson and myself were all re-award a Microsoft MVP award for their contributions to the XNA/DirectX communities. https://mvp.support.microsoft.com/communities/mvp.aspx?product=1&competency=XNA%2fDirectX A movement to get Michael McLaughlin an MVP award has started and you can join in too! http://twitter.com/#!/theBigDaddio/status/22744458621620224 http://www.xnadevelopment.com/MVP/MichaelMcLaughlinMVP.txt Don’t forget you can nominate ANYONE for a MVP award, that’s how they work. https://mvp.support.microsoft.com/gp/mvpbecoming  XNA Developers James Silva of Ska Studios hit 9,200 sales of ZP2KX and recommends you listen to Infected Mushroom. http://twitter.com/#!/Jamezila/status/22538865357094912 http://en.wikipedia.org/wiki/Infected_Mushroom Noogy creator of the upcoming XBLA title Dust an Elysian tail posts some details into his art creation. http://noogy.com/image/statue/statue.html Xbox LIVE Indie Game News Microsoft posts acknowledging there was an issue with the sales data that has been addressed and apologized for not posting about it sooner. http://forums.create.msdn.com/forums/p/71347/436154.aspx#436154 Winter Uprising sales still chugging along and being updated by Xalterax (by those developers willing to actually share sales numbers. Thanks for sharing guys, much appreciated!) http://forums.create.msdn.com/forums/t/70147.aspx Don’t forget about Dream Build Play coming up in February! http://www.dreambuildplay.com/Main/Home.aspx The Best Xbox LIVE Indie Games December Edition comes out on NeoGaf http://www.neogaf.com/forum/showthread.php?t=414485 The Greatest XBox LIVE Indie Games of 2010 on DealSpwn – Congrats to DrMistry and MStarGames for his #1 spot with his massive XBLIG Space Pirates From Tomorrow! http://www.dealspwn.com/xbligoty-2010/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Dealspwn+%28Dealspwn%29 XNA Game Development The future of XACT and WP7 has finally been confirmed and we finally know what our options are for looping audio seamlessly on WP7. http://forums.create.msdn.com/forums/p/61826/436639.aspx#436639  Super Mario 3 Design Notes is an interesting read for XBLIG developers, giving some insight to the training that natural occurs for players as they start playing the game. Good things for XBLIG developers to think about. http://www.significant-bits.com/super-mario-bros-3-level-design-lessons

  Read the article

• Don Knuth and MMIXAL vs. Chuck Moore and Forth -- Algorithms and Ideal Machines -- was there cross-pollination / influence in their ideas / work?

  - by AKE

  Question: To what extent is it known (or believed) that Chuck Moore and Don Knuth had influence on each other's thoughts on ideal machines, or their work on algorithms? I'm interested in citations, interviews, articles, links, or any other sort of evidence. It could also be evidence of the form of A and B here suggest that Moore might have borrowed or influenced C and D from Knuth here, or vice versa. (Opinions are of course welcome, but references / links would be better!) Context: Until fairly recently, I have been primarily familiar with Knuth's work on algorithms and computing models, mostly through TAOCP but also through his interviews and other writings. However, the more I have been using Forth, the more I am struck by both the power of a stack-based machine model, and the way in which the spareness of the model makes fundamental algorithmic improvements more readily apparent. A lot of what Knuth has done in fundamental analysis of algorithms has, it seems to me, a very similar flavour, and I can easily imagine that in a parallel universe, Knuth might perhaps have chosen Forth as his computing model. That's the software / algorithms / programming side of things. When it comes to "ideal computing machines", Knuth in the 70s came up with the MIX computer model, and then, collaborating with designers of state-of-the-art RISC chips through the 90s, updated this with the modern MMIX model and its attendant assembly language MMIXAL. Meanwhile, Moore, having been using and refining Forth as a language, but using it on top of whatever processor happened to be in the computer he was programming, began to imagine a world in which the efficiency and value of stack-based programming were reflected in hardware. So he went on in the 80s to develop his own stack-based hardware chips, defining the term MISC (Minimal Instruction Set Computers) along the way, and ending up eventually with the first Forth chip, the MuP21. Both are brilliant men with keen insight into the art of programming and algorithms, and both work at the intersection between algorithms, programs, and bare metal hardware (i.e. hardware without the clutter of operating systems). Which leads me to the headlined question... Question:To what extent is it known (or believed) that Chuck Moore and Don Knuth had influence on each other's thoughts on ideal machines, or their work on algorithms?

  Read the article

• links for 2011-01-04

  - by Bob Rhubart

  Webcasts (tags: ping.fm) Five Key Trends in Enterprise 2.0 for 2011 (Oracle Enterprise 2.0 Blog) Kellsey Ruppel shares insight from Oracle's Andy MacMillan. (tags: oracle otn enterprise2.0) Victor Bax: Lost in Service Oriented Architecture? "SOA is a concept, no more, no less. SOA is not a technology, or a piece of software. It is an architecture, a model." - Victor Bax (tags: oracle soa) Jan-Leendert: Oracle 11g SOA Suite read multi record data from csv file with the file adapter (master-detail) "The file adapter is a very powerlful tool to read files with structured data. Most of the time you will read simple csv files with one record per row. But what if your csv file contains multiple records with different types?" - Jan-Leendert (tags: oracle soa soasuite) @myfear: Five ways to know how your data looked in the past. Entity Auditing. "Whatever requirements you have. I can promise you, that it will never be a simple solution. In general it's best to evaluate your purpose for auditing in detail." - Oracle ACE Director Markus Eisele (tags: oracle otn oracleace java) @fteter: Buffing Up The Crystal Ball "While I'm already tired of seeing these types of posts (I'm writing on New Year's Day), I'm also feeling guilty about not making my own set of predictions." - Oracle ACE Director Floyd Teter (tags: oracle otn oracleace ec2 cloud fusionmiddleware) @bex: ECM New Year's Resolutions "Happy new year! Most people use the first post of the year to go over their own blog statistics of popular posts... but since my blog's fiscal year ends in April, I decided to do new years resolutions instead." - Oracle ACE Director Bex Huff (tags: oracle otn oracleace ecm enterprise2.0) Izaak de Hullu: Embedded Java in a 11g BPEL process "In an earlier blog my colleague Peter Ebell explained how you can create an extension of com.collaxa.cube.engine.ext.BPELXExecLet to do your coding in a regular Java environment so you have code completion and validation..." - Izaak de Hullu (tags: oracle otn bpel java soa) @gschmutz: Cannot access EM console after installing SOA Suite 11g PS2 Oracle ACE Director Guido Schmutz encounters a problem and shares the solution. (tags: oracle otn oracleace soa soasuite)

  Read the article

• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

  Read the article

• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

  Read the article

• Salt River Project Identifies US$500,000 in Cost Reduction Opportunities Through Unified IT Portfolio Management

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Salt River Project (SRP) includes two entities serving the Phoenix area: the Salt River Project Agricultural Improvement and Power District and the Salt River Valley Water Users’ Association. The SRP district operates various power plants and generating stations to provide electricity to nearly 956,000 retail customers. The SRP association maintains an extensive system of reservoirs, wells, and irrigation laterals to deliver nearly 1 million acre-feet of water annually. Salt River Project implemented Oracle’s Primavera Portfolio Management to unify management of its extensive IT portfolio, including essential utility systems, like work and asset management, as well as programming frameworks and development tools. With the system, SRP discovered almost US$500,000 in cost-reduction opportunities by identifying redundant or low use software, including 150 applications that are close to being unsupported. The company retired 10 applications in the last year and upgraded 34 systems. SRP also identified preferred technologies and ensured that more than 90% of applications are based on standard technologies—reducing procurement costs, simplifying maintenance support, and lowering total cost of ownership. Solutions: Provided approximately 70 users in the IT support group with detailed insight into the product lifecycle of each piece of IT infrastructure and software in the entire portfolio Discovered almost US$500,000 in cost reduction opportunities by identifying redundant or low use software that could be eliminated or migrated to alternative solutions Identified approximately 150 applications that are close to being unsupported and prioritized them to begin modernization Click here to view more Oracle Primavera Portfolio Management solutions for SRP. Why Oracle Salt River Project chose Oracle’s Primavera Portfolio Management after evaluating it against four other solutions. “Oracle’s Primavera Portfolio Management offered the most functionality to support our diverse needs,” said Eileen Ahles, IT portfolio manager, Salt River Project. Read the complete customer success story Access a list of all Primavera customer success stories

  Read the article

• Agile PLM Highlights from Oracle OpenWorld 2012

  - by Kerrie Foy

  Thank you to everyone who joined us at Oracle OpenWorld this year, either in person or virtually (thanks for tweeting #oowplm)!  From customer presentations to after-hours networking opportunities, there was a lot to see and do during the entire conference. Sessions It was our pleasure to feature several customer speakers during our PLM sessions at OpenWorld from such companies as Starbucks, Coca-Cola, Facebook, Eli Lilly, and many more.  Each had a unique perspective to share and fascinating insight into how they successfully leverage Agile PLM to facilitate profitable innovation, protect brand integrity, streamline operations, manage compliance, launch faster, etc.  For example, during the Product Value Chain keynote session, CIO Chris Bedi of JDSU shared how they implemented Agile PLM to support business imperatives around rapid innovation, centralizing product information, collaboration, and eliminate the “Excel gymnastics” required to obtain global portfolio visibility. In just 120 days after implementing, JDSU employees reported significant improvements around product record management, new product introduction, engineering collaboration and more, which created a better work environment to enable critical innovation. I could write on and on about the almost 20 sessions! So to spare yourselves, please visit launch.oracle.com/?plmopenworld2012; it’s a curated selection of PLM presentations from the OpenWorld Content Catalog and available on-demand. Enjoy! Agile Innovation Management During OpenWorld, we announced an exciting new addition to the Agile PLM applications called Innovation Management that redefines the industry’s scope of product lifecycle management.  Our broad vision of complete enterprise PLM for the entire Product Value Chain already broke new ground by helping organizations extend PLM disciplines downstream by connecting product design to commercialization processes; now we are helping executives look farther upstream in the early innovation phases to ultimately close the gap between strategy and execution that so commonly nags innovation initiatives.  More on this coming soon so stay tuned! Unique Networking Opportunities  We know it can be challenging during OpenWorld to find time to productively connect and network with your industry peers, so we hosted an Agile PLM “Birds of a Feather” networking brunch for the second year in a row.  At a fine restaurant close to Moscone we hosted nine tables, each with only ten seats to encourage active conversation.  Furthermore, guests could select from a list of predetermined table topics sponsored by a specialized PLM partner to guarantee – even more so – that they were seated with like-minded company and optimizing their time at the conference.  Everyone enjoyed the opportunity to easily connect with other PLM users during OpenWorld in a more casual setting. What’s Next? Thank you again to all who joined us!  If you haven't yet, mark your calendar to join us for the next Oracle Agile PLM conference at the Value Chain Summit in San Francisco, February 4-6 in 2013!  We’ll have 40 sessions of PLM content in four tracks. Don’t miss it! You can sign up to be notified when official registration opens by visiting www.oracle.com/goto/vcs. 

  Read the article

• Oracle Customer Experience Summit @ OpenWorld

  - by Christie Flanagan

  This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

  Read the article

• BI&EPM in Focus April 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  General News Oracle OpenWorld call for papers now open, now through April 9 (link) Oracle Announces Availability of Oracle Exalytics In-Memory Machine (link) Oracle EPM and BI Support Newsletter Current Edition - Volume 3 : March 2012 (link) Customers Asiana Airlines Improves Passenger Management with Near-Real-Time Reservation and Ticketing Information  Centraal Boekhuis Delivers Faster with Oracle BI 11g Essatto Software Speeds Data Aggregation Tenfold; Integrates BI, Performance Management, and Data Warehousing for Midsize Businesses Grupo WTorre Supports Management's Decision-Making with OBIEE, Ensuring Uniform, Reliable, and Consistent Data Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System Kentucky Community and Technical College System Enables Data-Driven Decision-Making Using Integrated System with Management Dashboards National Australia Bank Achieves 200% ROI, Improves Data Quality and Reporting Integrity with Oracle Hyperion DRM R.L. Polk & Co. Enhances Business Intelligence Capabilities, Optimizes System Performance with Extreme Analytics Machine Test ResCare, Inc. Transforms Reporting to Improve Healthcare Service Performance with Oracle Business Analytics  Rochester City School District Uses OBIEE to Track Student Achievement, Identify Areas for Improvement, Accelerate Reporting  Société Générale Standardizes, Accelerates, and Improves Budget Planning Accuracy across Global Enterprise The State Accounting Office of Georgia Integrates Financial Information, Shortens Financial Closings and Streamlines Reporting across 175 Organizations   Events 4-day Oracle Real-Time Decisions Hands-on Technical Workshop for Partners (PTS, Free) May 14-17, 2012: Colombes, Paris, France Nordic events : “Latest Release of Oracle Hyperion EPM and BI Suites Helps Organizations Plan through Uncertainty, Improve Decision-Making and Meet Regulatory Requirements” (April 17, Sweden | April 18, Norway | April 19, Denmark | April 24, Finland) Webcast Replay from Balaji Yelamanchili and Paul Rodwick: “Analytics Without Limits - The Latest on Oracle Exalytics In-Memory Machine and Oracle Business Intelligence”  (link)  Wednesday, April 04, 2012: Business Analytics launch webcast: Invite your customers to register (link) Big Data Online Forum now available on Demand (link)  Enterprise Performance Management Webcast Replay: Accurate Forecasting within the Business Planning Cycle (link) Oracle Hyperion Profitability and Cost Management (HPCM) Master Support Note (link) Business  Intelligence Whitepaper: Driving Innovation Through Analytics (link) Gartner: CIOs Identify BI as the No. 1 Technology Priority for 2012 (link) Webcast Replay: Exalytics in Action: Airlines, US Census and Federal Spending Demo Applications  (link) NEWLY RELEASED Walk-in Video for Exalytics - Use This to Start Customer/Partner Meetings! (link) IDC Insight Paper: “Oracle's All-Out Assault on the Big Data Market: Offering Hadoop, R, Cubes, and Scalable IMDB in Familiar Packages” (link) System Requirements and Supported Platforms for Oracle Business Intelligence Suite Enterprise Edition 11gR1 Certification Matrix now published to include OBIEE 11.1.1.6.0 (link) Maintenance Release Guide (List of Bugs Fixed) for Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.6.0  (link) OBIEE 11.1.1.6: Is OBIEE 11.1.1.6 Certified With OBI Apps 7.9.6.3?  (link) Information Center: Troubleshooting Oracle Business Intelligence Applications (support login req'd)  (link)      

  Read the article

• Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

  - by OTN ArchBeat

  What are the 4,460 fans of the OTN ArchBeat Facebook Page talking about? The list below represents the Top 10 most popular articles, blog posts, and other content from across the community. Enterprise Grade Deployment Considerations for Oracle Identity Manager AD Connector | Firdaus Fraz Oracle Fusion Middleware solution architect Firdaus Fraz illustrates provides best practice recommendations for setting up an enterprise deployment environment for the OIM connector for Microsoft Active Directory. A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovsikis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Configure Oracle Identity Manager AD/LDAP Authentication | Arda Eralp A step-by-step how-to from a member of the Fusion Middleware Applications Consultancy team. Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Tori Wieldt interviews a robot and human. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. Thought for the Day "Intuition will tell the thinking mind where to look next." — Jonas Salk, American medical researcher and virologist (October 28, 1914 – June 23, 1995) Source: brainyquote.com

  Read the article

• ArchBeat Facebook Friday: Top 10 Posts - August 15-21, 2014

  - by Bob Rhubart-Oracle

  As hot as molten rock? Not quite. But among the 5,313 fans of the OTN ArchBeat Facebook Page these Top 10 items were the hottest over the past seven days, August 15-21, 2014. Oracle BPM 12c Gateways (Part 1 of 5): Exclusive Gateway | Antonis Antoniou Oracle ACE Associate Antonis Antoniou begins a five-part series with a look at In the gateway control flow components in Oracle BPM and how they can be used to process flow. Slicing the EDG: Different SOA Domain Configurations | Antony Reynolda Antony Reynolds introduces three different configurations for a SOA environment and identifies some of the advantages for each. How to introduce DevOps into a moribund corporate culture | ZDNet Confused about DevOPs? This post from ZDNet's Joe McKendrick -- which includes insight from Phil Whelan -- just might clear some of the fog. Oracle Identity Manager Role Management With API | Mustafa Kaya Mustafa Kaya shares some examples of role management using the Oracle Identity Management API. Podcast: Redefining Information Management Architecture Oracle Enterprise Architect Andrew Bond joins Oracle ACE Directors Mark Rittman and Stewart Bryson for a conversation about their collaboration on a new Oracle Information Management Reference Architecture. WebCenter Sites Demo Integration with Endeca Guided Search | Micheal Sullivan A-Team solution architect Michael Sullivan shares the details on a demo that illustrates the viability of integrating WebCenter Sites with Oracle Endeca. Wearables in the world of enterprise applications? Yep. Oh yeah, wearables are a THING. Here's a look at how the Oracle Applications User Experience team has been researching wearables for inclusion in your future enterprise applications. Getting Started With The Coherence Memcached Adaptor | David Felcey Let David Felcey show you how to configure the Coherence Memcached Adaptor, and take advantage of his simple PHP example that demonstrates how Memecached clients can connect to a Coherence cluster. OTN Architect Community Newsletter - August Edition A month's worth of hot stuff, all in one spot. Featuring articles on Java, Coherence, WebLogic, Mobile and much more. 8,853 Conversations About Oracle WebLogic Do you have a question about WebLogic? Do you have an answer to a question about WebLogic? You need to be here.

  Read the article

• Why Healthcare Today Needs BPM and SOA by Avio

  - by JuergenKress

  Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

  Read the article

< Previous Page | 39 40 41 42 43 44 45 46 47 48 49 50  | Next Page >