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  • Project-Based ERP - The Evolution of Project Managemen

    Fred Studer speaks with Ray Wang, Principal Analyst at Forrester Research and Ted Kempf, Senior Director for Oracle's Project Management Solutions about trends in the project management market, where enterprise project management is heading in the next 2 - 3 years and highlights from Ray's new line of research on project management solutions.

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  • links for 2010-03-15

    - by Bob Rhubart
    ComputerworldUK: Morrison boosts IT investment by £200 million "[I]mproving efficiencies in areas such as manufacturing and distribution...helped the company make total savings of £526 million, surpassing its expected cost savings of £460 million. A total £43 million in cost savings was due to the IT investment." -- Anh Nguyen, ComputerworldUK (h/t to Brian Dayton for the link) (tags: oracle investment informationtechnology soasuite fusionmiddleware)

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  • Profit Staff Takes Center Stage...

    - by Aaron Lazenby
    ...for a moment, at least. Here's a somewhat unflattering shot of me (left) and a nice one of Profit/Oracle Magazine art director Richard Merchan (right) at the Wells Fargo museum in San Francisco, CA. We were shooting the cover for the May issue of Profit with CFO Howard Atkins and took some souvenir shots in front of the classic Wells Fargo stage coach. Thanks to Richard and photographer Bob Adler for their hard work on the May issue.

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  • Vermeidung von SOA Anti-Patterns mittels AIA

    - by Hans Viehmann
    Gerade ist mir ein White Paper des Enterprise Architecture Teams in die Hände gefallen, das sich mit SOA Anti-Patterns befasst. Es ist zwar kein AIA Paper im eigentlichen Sinne, aber mit AIA hat man natürlich eine gute Unterstützung darin, die dort beschriebenen Fehler zu vermeiden. Das White Paper behandelt Themen wie: Vermeidung von SOA Silos SOA Reifegrad und Projekt-Management Ausuferndes Service Portfolio Umgang mit Referenz-Architekturen EAI 2.0 - Punkt-zu-Punkt Integration auf offenen Standards Ein Link auf das Dokument ist unten angefügt - viel Vergnügen bei der Lektüre ... Oracle White Paper: SOA Anti-Patterns.

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • Page Hierarchy

    - by raghu.yadav
    Great example given by frank on Page Hierarchy here http://www.oracle.com/technology/products/jdev/tips/fnimphius/sitemenuprotection/index.html?_template=/ocom/printfew things we need to concentrate while implementing this example.1) create template and embed the same in all the jspx pages.2) set defaultFocusPath="true" for first itemNode in GroupNode and set idRef to point correct node.

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  • Rights Expiry Options in IRM 11g

    - by martin.abrahams
    Among the many enhancements in IRM 11g, we have introduced a couple of new rights expiry options that may be applied to any role. These options were supported in previous versions, but fell into the "advanced configuration" category. In 11g, the options can be applied simply by selecting a check-box in the properties of a role, as shown by the rather extreme example below, where the role allows access for just two minutes after they are sealed. The new options are: To define a role that expires automatically some period after it is assigned To define a role that evaluates expiry relative to the time that each document is sealed These options supplement the familiar options to allow open-ended access (limited by offline access and the ever-present option to revoke rights at any time) and the option to define time windows with specific start dates and end dates. The value of these options is easiest to illustrate with some publishing examples: You might define a role with a one year expiry to be assigned to users who purchase a one year subscription. For each individual user, the year would be calculated from the time that the role was assigned to them. You might define a role that allows documents to be accessed only for 24 hours from the time that they are published - perhaps as a preview mechanism designed to tempt users to sign up for a full subscription. Upon payment of a full fee, users can simply be reassigned a role that gives them greater access to exactly the same documents. In a corporate environment, you might use such roles for fixed term contractors or for workflows that involve information with a short lifespan, or perhaps as part of a compliance process that requires rights to be formally re-approved at intervals. Being role-based, the time constraints apply to any number of documents - including documents that have not yet been created. For example, a user with a one year subscription would have access to all documents published in the relevant classification during the year without any further configuration. Crucially, unlike other solutions, it is not the documents that expire, but the rights of particular users. Whereas some solutions make documents completely inaccessible for all users after expiry, Oracle IRM can allow some users to continue using documents while other users lose access. Equally crucially, a user whose rights have expired can always be granted fresh rights at any time - for example, because they renew their subscription or because a manager confirms that they still need the rights as part of a corporate compliance process. By applying expiry to rights rather than to documents, Oracle IRM avoids the risk of locking an organization out of its own information.

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  • The curious case of SOA Human tasks' automatic completion

    - by Kavitha Srinivasan
    A large south-Asian insurance industry customer using Oracle BPM and SOA ran into this. I have survived this ordeal previously myself but didnt think to blog it then. However, it seems like a good idea to share this knowledge with this reader community and so here goes.. Symptom: A human task (in a SOA/BPEL/BPM process) completes automatically while it should have been assigned to a proper user.There are no stack traces, no related exceptions in the logs. Why: The product is designed to treat human tasks that don't have assignees as one that is eligible for completion. And hence no warning/error messages are recorded in the logs. Usecase variant: A variant of this usecase, where an assignee doesnt exist in the repository is treated as a recoverable error. One can find this in the 'pending recovery' instances in EM and reactivate the task by changing the assignees in the bpm workspace as a process owner /administrator. But back to the usecase when tasks get completed automatically... When: This happens when the users/groups assigned to a task are 'empty' or null. This has been seen only on tasks whose assignees are derived from an assignment expression - ie at runtime an XPath is used to determine who to assign the task to. (This should not happen if task assignees are populated via swim-lane roles.) How to detect this in EM For instances that are auto-completed thus, one will notice in the Audit Trail of such instances, that the 'outcome' of the task is empty. The 'acquired by' element will also show as empty/null. Enabling the oracle.soa.services.workflow.* logger in em should print more verbose messages about this. How to fix this The application code needs two fixes: input to HT: The XSLT/XPath used  to set the task 'assignee' and the process itself should be enhanced to handle nulls better. For eg: if no-data-found, set assignees to alternate value, force default assignees etc. output from HT: Additionally, in the application code, check that the 'outcome' of the HT is not-null. If null, route the task to be performed again after setting the assignee correctly. Beginning PS4FP, one should be able to use 'grab' to route back to the task to fire again. Hope this helps. 

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  • BAM design pointers

    - by Kavitha Srinivasan
    In working recently with a large Oracle customer on SOA and BAM, I discovered that some BAM best practices are not quite well known as I had always assumed ! There is a doc bug out to formally incorporate those learnings but here are a few notes..  EMS-DO parity When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object. There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time. This customer had 17 EMS writing to one DO at the same time. Every sensor in their BPEL process writes to one topic but the Topic was read by 1 EMS corresponding to one sensor. They then used XSL within BAM to transform the payload into the BAM DO format. And hence for a given BPEL instance, 17 sensors fired, populated 1 JMS topic, was consumed by 17 EMS which in turn wrote to 1 DataObject.(You can image what would happen for later versions of the application that needs to send more information to BAM !).  We modified their design to use one Master XSL based on sensorname for all sensors relating to a DO- say Data Object 'Orders' and were able to thus reduce the 17 EMS to 1 with a master XSL. For those of you wondering about how squeaky clean this design is, you are right ! This is indeed not squeaky clean and that brings us to yet another 'inferred' best practice. (I try very hard not to state the obvious in my blogs with the hope that everytime I blog, it is very useful but this one is an exception.) Transformations and Calculations It is optimal to do transformations within an engine like BPEL. Not only does this provide modelling ease with a nice GUI XSL mapper in JDeveloper, the XSL engine in BPEL is quite efficient at runtime as well. And so, doing XSL transformations in BAM is not quite prudent.  The same is true for any non-trivial calculations as well. It is best to do all transformations,calcuations and sanitize the data in a BPEL or like layer and then send this to BAM (via JMS, WS etc.) This then delegates simply the function of report rendering and mechanics of real-time reporting to the Oracle BAM reporting tool which it is most suited to do. All nulls are not created equal Here is yet another possibly known fact but reiterated here. For an EMS with an Upsert operation: a) If Empty tags or tags with no value are sent like <Tag1/> or <Tag1></Tag1>, the DO will be overwritten with --null-- b) If Empty tags are suppressed ie not generated at all, the corresponding DO field will NOT be overwritten. The field will have whatever value existed previously.  For an EMS with an Insert operation, both tags with an empty value and no tags result in –null-- being written to the DO. Hope this helps .. Happy 4th!

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  • Important Note for Enablement Service Pack 1 for UPK 3.6.1

    - by marc.santosusso
    The following was originally posted to one of the UPK communities on LinkedIn. Since this post generated some feedback that this information was not well-known, I thought it would be good to repost, which I've done with permission from Earl Sullivan. This is an FYI for those who have UPK 3.6.1 and applied the Enablement Pack 1. There is a manual database update that is needed to be run. Here is the information: To correct an issue with permissioning in the Library, this Service Pack, issued in March 2010, also contains scripts to update the database on the Oracle Database or MicrosoftSQL server. Once you have run the Setup.exe file for the Service Pack, the necessary script files can be found at the root of the folder where the Developer is installed. These scripts must be run manually according to the instructions below. To update a database located on an Oracle Database server manually: Run the Setup.exe to install the files for the Service Pack. Start SQL*Plus and login with the system account. At the command prompt, enter the path to the AlterSchemaObjects.sql script located at the root of the folder where the Developer is installed. and append the following parameters: schema_owner - There is a limit of 20 characters on the schema owner name. You can find this information in the web.config file located in the Repository.WS in the folder where the server is installed. password - The existing schema owner password. Statement with generic parameters: @C:\AlterSchemaObjects.sql schema_owner password 4. Run the AlterSchemaObjects.sql script. To update a database located on a Microsoft SQL server manually: Run the Setup.exe to install the files for the Service Pack. Log in to the database using the database administrator account. Open and edit the AlterDBObjects.sql file located at the root of the folder where the Developer is installed. Replace the ODServer text with the username used when the database was installed. You can find this information in the web.config file located in the Repository.WS folder in the folder where the server is installed. Change the database from master to the name of the existing Developer database and run the AlterDBObjects.sql script. Note: The database name is the initial catalog in the connection string in the web.config file. Editor's note: The database update fixes a problem with permissions where the permissions for a user will be incorrectly updated when a group that the user was removed from has their permissions changed.

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  • Migrating an LDOM from a T4 to a T5

    - by Owen Allen
    I got a question about LDoms: "Is there any restriction against migrating LDoms between the T4 and T5 platforms?" The only restriction is that, at present, you can't do a live migration. However, with Ops Center 12.1.4, you can put T4 and T5s together in a Server Pool and either manually migrate the LDoms to a new host or configure them for automated cold-migration failover. Take a look at the Server Pool and Oracle VM Server for SPARC chapters for more information.

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  • Public EC Meeting Today at 15:00; new WebEx password

    - by Heather VanCura
    Update:  Public EC Meeting is today at 15:00 PST; note new WebEx meeting password is 12345; login from https://jcp.webex.com. Audio remains the same: +1 (866) 682-4770 (US) Conference code: 627-9803 Security code: 52732 ("JCPEC" on your phone handset) For global access numbers see http://www.intercall.com/oracle/access_numbers.htm Or +1 (408) 774-4073

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  • Goodbye Perth :-)

    - by Mike Dietrich
    We had a great day with +50 customers in Perth - so thanks to everybody! We hope you'd enjoy the day as well. And thanks to Tim for the excellent organization!!! And - again as always - please download the most recent version of the slides (and we've changed a few of them during the Perth workshop) from here: http://apex.oracle.com/folien Use the keyword (Schluesselwort): upgrade112 So hope to see you all next time again when we'll visit this amazing country - and sorry in advance if we'll beat Australia (and maybe Serbia as well) in World Cup 2010 :-))))

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  • Webcast: The ART of Migrating and Modernizing IBM Mainframe Applications

    - by todd.little
    Tuxedo provides an excellent platform to migrate mainframe applications to distributed systems. As the only distributed transaction processing monitor that offers quality of service comparable or better than mainframe systems, Tuxedo allows customers to migrate their existing mainframe based applications to a platform with a much lower total cost of ownership. Please join us on Thursday April 29 at 10:00am Pacific Time for this exciting webcast covering the new Oracle Tuxedo Application Runtime for CICS and Batch 11g. Find out how easy it is to migrate your CICS and mainframe batch applications to Tuxedo.

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