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  • GWT Editor: How to set last modified time on the entity when saved?

    - by Mike
    Suppose at client side i have an Entity proxy to edit by the UI and when i click save button, the last modified time is save in the entity as a field. //start MyEntityProxy proxy = getProxy();//fetched from server Request<Void> saveRequest = requestFact.myEntityProxyRequest().save(proxy); editorDriver.edit(proxy, saveRequest.getRequestContext()); editorDriver.flush(); //user modifies UI .... //save editorDriver.flush(); saveRequest.fire(); The problem is, where to insert the proxy.setLastModifiedTime(data) call? I always got java.lang.IllegalStateException: The AutoBean has been frozen. Thanks.

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  • How to remove seprator in tableView?

    - by AJPatel
    i make one tableview in which i add button type cell using custom cell.....looks good but when their is less cell in tableview at that time seprator looks very bad...... in design so thier is any solution than tell me............ i try to remove seprator from design but it not work.... Thanks in advance.......... - (void)viewDidLoad { self.navigationItem.title = @"My List"; self.tblView.separatorStyle = UITableViewCellSeparatorStyleNone; [[self tableView] setRowHeight:70]; [[self tableView] setBackgroundColor:[UIColor blackColor]]; Helath_ndroidAppDelegate *appDeleg = (Helath_ndroidAppDelegate *)[[UIApplication sharedApplication] delegate]; NSMutableArray *temp1 =[[NSMutableArray alloc] init]; appDeleg.recipCategoryFromDatabase = temp1; [temp1 release]; dataBase *objData = [[[dataBase alloc] init] autorelease]; [objData selectrecepFromDatabase]; [[self tableView] setSeparatorStyle:UITableViewCellSeparatorStyleSingleLineEtched]; [super viewDidLoad]; }

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  • JSF selectItem question

    - by DD
    Hi, Is there a way to dynamically create a selectItem list? I dont really want to have to create lots of bean code to make my lists return List<SelectItem>... I tried this: <ice:selectManyCheckbox> <ui:repeat var="product" value="#{productListingService.list}"> <f:selectItem itemLabel="#{product.description}" value="#{product.id}"/> </ui:repeat> </ice:selectManyCheckbox> but it doesnt work. Any ideas?

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  • jQuery dont see onclick event on link inside infowindow in google maps v3

    - by Charles
    i have such problem that jQuery onclick event dont see click on link inside google map in infowindow. Thats how my infowindow link looks like: <a href="http://example.com/#ui-accordion-accordion-header-7" class="pull-right move-to-acc" id="itemH">See Details</a> Under map i have acordion list with detailed information about point so im trying to catch click on that link : jQuery("#itemH").click(function(event){ alert("qq"); }); When i click on marker infowindow open and i click on link but alert dont show up - im just moved to div #ui-accordion-accordion-header-7 What im doing wrong ? Thx for help

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  • Call an AsyncTask inside a Thread

    - by Arun
    I am working in an android application and I want to call an AsyncTask from my UI main thread. For that I want to call my AsyncTask from a thread. This is the method that I call from my main UI thread. This is working correctly CommonAysnk mobjCommonAysnk = new CommonAysnk(this, 1); mobjCommonAysnk.execute(); CommonAysnk is my AsyncTask class.I want to pass my activity and an integer parameter to the AsyncTask constructor. How can I call this from a thread as shown below method. Thread t = new Thread() { public void run() { try { CommonAysnk mobjCommonAysnk = new CommonAysnk(this, 1); mobjCommonAysnk.execute(); } catch (Exception ex) { }}}; t.start(); When I tried to call it from a Thread and I am not able to pass the activity parameter correctly. How can we sole this. Thanks

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  • Which DB Server should I use?

    - by Alex
    I have to develop a new (desktop) app for a small business. This business currently has an Access database with millions of records. The file size is about 1.5 GB. The boss told me that searching on this DB is very slow. The DB consists of a single table with about 20 fields. I also think the overall DB design isn't great. I thought to use another DB server with a new design to improve both performance and efficiency. Considering this is a relatively small business, I don't want to spend much for a DB license, so I want to ask you what would you do. Continue to use Access, maybe improving and optimizing the DB in some way Buy a DB server license (in this case, which one?) ? (any idea?)

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  • Freezing a listboxitem while items are being added

    - by siz
    We have a ListBox that has a number of items. Items are inserted into the ListBox via an ObservableCollection. Some of these items can be edited right in the ListBox. However, if an item is added at an index < the edited item's index, the entire content of the ListBox moves down. What we'd like to do is the following: if an item is in edit mode, we'd like to freeze its position on the screen. It is fine if items are added to the collection and the UI around the item changes. But the position of the item should remain constant on the screen. The only thing I've been able to do so far is attach to the ScrollChanged event and, at most, use either BringIntoView or ScrollIntoView methods to ensure that the item is always displayed somewhere in the UI, but I am unable to lock down its position. Has anyone done something like this and help out?

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  • ASP: using existing Crystal Report with date parameter

    - by eric3141
    I have an existing Crystal Report done in Crystal Reports version 9. I need to display it via an ASP website created in Visual Studio 2008. I have put the Crystal data source and viewer controls on the design page and configured the controls to use the crystal report but cannot seem to figure out how to pass a date to the report which uses it as an input parameter for a SQL Server 2005 stored procedure. I have tried putting a calendar control on the design page but don't know how to use it to pass the date parameter. Thanks in advance for any help. Eric

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  • Any ORMs that easily support access to raw table schema?

    - by fizil
    I work with a ASP.NET UI framework that pulls fields for a particular screen off a database. These fields can be associated with particular data fields in another database for binding. The idea with this setup is that if a client needs a new column on a table, they can easily add it, and create a UI field that binds to it without any sort of application restart or recompile. The problem I've always had with this is that it has meant I'm always having to work with untyped datasets in my code. Are there any ORM libraries for .NET out there that could easily accommodate the requirement of being able to access arbitrary columns in the table schema over and above ones mapped to strongly typed fields?

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  • sDesigning a database with flexible user profile

    - by Mughrabi
    I am working on a design where I can have flexible attributes for users and I am confused how to continue the design of the schema. I made a table where I kept system needed information: Table name: users id username password Now, I wish to create a profile table and have one to one relation where all the other attributes in profile table such as email, first name, last name, etc. My question is: is there a way to add a third table in which profiles will be flexible? In other words, if my clients need to create a new attribute he/she won't need any customization to the code.

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  • Manipulate DOM before it is shown to the user?

    - by user246114
    Hi, I'm not too familiar with javascript, is there a way to manipulate the DOM before the page is displayed to the user? I'm using GWT which makes you create the page elements via javascript. This is kind of convenient, but it appears that all the javascript code is executed after the page is first shown to the user. This has the effect of showing the page as a blank white screen, then all the UI elements popping onto screen. The effect is really apparent when switching between pages. If I were using php or jsp, it looks like the page ui elements are already prerendered and the browser won't show a blank white screen before display. So is there any hook in javascript where we can manipulate the DOM before the browser clears out the contents of the last page shown? Thanks

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  • How should 4 decimals places behave, being simple yet powerful

    - by vener
    I have a UI question that troubled me on the best method to handle 4 decimal places for prices. In an table already cramped full of data, I would want to simplified the interface to make it not so cluttered. The actual current UI is shown below. http://i41.tinypic.com/bg5tub.jpg The problem is, for a unit price/units/D.Price and Dis.(Discount) to have 4 decimal places ($0.3459) is quite rare but it still happens (5 in 100 entries). This will result a lot of junk decimal places, cluttering up the interface. What is the best solution to this problem? In short, I want to declutter it yet maintain the precision. Note: This is web app

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  • Passing values between pages in JavaScript

    - by buni
    using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.UI; using System.Web.UI.WebControls; using System.Data.SqlClient; using System.Configuration; using System.Text; using System.Web.Services; using System.IO; namespace T_Smade { public partial class ConferenceManagement : System.Web.UI.Page { volatile int i = 0; protected void Page_Load(object sender, EventArgs e) { GetSessionList(); } public void GetSessionList() { string secondResult = ""; string userName = ""; try { if (HttpContext.Current.User.Identity.IsAuthenticated) { userName = HttpContext.Current.User.Identity.Name; } SqlConnection thisConnection = new SqlConnection(@"data Source=ZOLA-PC;AttachDbFilename=D:\2\5.Devp\my DB\ASPNETDB.MDF;Integrated Security=True"); thisConnection.Open(); SqlCommand secondCommand = thisConnection.CreateCommand(); secondCommand.CommandText = "SELECT myApp_Session.session_id FROM myApp_Session, myApp_Role_in_Session where myApp_Role_in_Session.user_name='" + userName + "' and myApp_Role_in_Session.session_id=myApp_Session.session_id"; SqlDataReader secondReader = secondCommand.ExecuteReader(); while (secondReader.Read()) { secondResult = secondResult + secondReader["session_id"].ToString() + ";"; } secondReader.Close(); SqlCommand thisCommand = thisConnection.CreateCommand(); thisCommand.CommandText = "SELECT * FROM myApp_Session;"; SqlDataReader thisReader = thisCommand.ExecuteReader(); while (thisReader.Read()) { test.Controls.Add(GetLabel(thisReader["session_id"].ToString(), thisReader["session_name"].ToString())); string[] compare = secondResult.Split(';'); foreach (string word in compare) { if (word == thisReader["session_id"].ToString()) { test.Controls.Add(GetButton(thisReader["session_name"].ToString(), "Join Session")); } } } thisReader.Close(); thisConnection.Close(); } catch (SqlException ex) { } } private Button GetButton(string id, string name) { Button b = new Button(); b.Text = name; b.ID = "Button_" + id + i; b.Command += new CommandEventHandler(Button_Click); b.CommandArgument = id; i++; return b; } private Label GetLabel(string id, string name) { Label tb = new Label(); tb.Text = name; tb.ID = id; return tb; } protected void Button_Click(object sender, CommandEventArgs e) { Response.Redirect("EnterSession.aspx?session=" + e.CommandArgument.ToString()); } } I have this code when a user clicks a button www.mypage/EnterSession.aspx?session=session_name in the EnterSession.aspx i have used the code below to track the current URL _gaq.push(['pageTrackerTime._trackEvent', 'Category', 'Action', document.location.href, roundleaveSiteEnd]); Now I would also like to track in the Action parameter the session_name from the previous page.see the code below from the previous page test.Controls.Add(GetButton(thisReader["session_name"].ToString(), "Join Session")); Some idea how to do it? Thanx

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  • ASP.Net aspx markup

    - by Batuta
    I am working on some old web forms application. When I changed from design to view source of the aspx page, the aspx markup becomes disarranged. For example, a label is written as follows: <asp:label id="Label20" style="Z-INDEX: 119; LEFT: 16px; POSITION: absolute; TOP: 424px" runat="server" Height="24px" Width="72px">Instructions:</asp:label> It suddenly becomes like this (when I toggle from design to source) <asp:label id="Label20" style="Z-INDEX: 119; LEFT: 16px; POSITION: absolute; TOP: 424px" runat="server" Height="24px" Width="72px">Instructions:</asp:label> Notice that the alignment and margins, tab stops are changed. Any idea how to prevent VS from doing this? Thanks.

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  • A server-side language to Learn

    - by Roth
    I'm a graphic designer, with experience in print design. In fact, I'm working on digital prepress since 4 years ago. I'm doing a course on web design right now, although I have been studying it on my own for a while, online. So, my question is, what kind of server-side language do I need to learn? I'm feel comfortable with HTML, CSS, and Javascript, even with preprocessors like SASS and LESS, but server-side scripting becomes a nightmare to me. So, what kind of language is necessary to learn? Any book or resource to that specific language? Thanks a lot for your answers.

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  • Datepicker (1.8rc3) not transferring date in IE6

    - by brianjcohen
    Using jquery-1.4.2 and jquery-UI 1.8rc3, I instantiated a datepicker on a text input with showOn: 'focus'. The datepicker appears correctly. However when I click on a date, the datepicker doesn't disappear and the dateStr doesn't get transferred to the text input. I tried adding an onClose: handler that calls alert(dateStr). The event fires but no dateStr has been set. Everything works fine in Firefox. I have Microsoft Script Debugger installed but no script errors were detected. I did report this as a potential problem at the jQuery UI forums but my message has been sitting there awaiting moderation for hours and I figured someone here might have a suggestion. $().ready(function() { $(".date").datepicker({ showOn: 'focus', onClose: function(dateText) { alert(dateText); } }); });

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  • Drop down menu like the default iPad application menus

    - by Ryan French
    Hi Everyone, I'm currently working on my first iOS application to run on the iPad, and I've come across a problem. I have been asked to implement menu's similar to the ones in the default applications such as when you click on the "Calendars" button in the top left of the calendars app. Only issue is, I cant seem to find a standard UI object that looks like these, with the arrow connecting the menu to the button etc. Is this a standard UI component that I should be able to use, or will I have to imitate them by creating a custom object? Thanks for any help.

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  • Should i keep #wrapper{ width:100%} in print css?

    - by metal-gear-solid
    Should i keep #wrapper{ width:100%} in print css? because on screen my design is a fixed width design 960 px. but there are so many paper type and sizes in the world and anybody can take print on any size paper, bigger and smaller. So if in print css i do not specify relative width then i think print of page will cut of from right size if user will take print on the paper size which can smaller or larger width than my site #wrapper width (960px). then it can create problem. http://www.dpandi.com/paper/index.html printer also leave some margin when printing. So should keep everything is relative size in print css?

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  • Permissions restoring from Time Machine - Finder copy vs "cp" copy

    - by Ben Challenor
    Note: this question was starting to sprawl so I rewrote it. I have a folder that I'm trying to restore from a Time Machine backup. Using cp -R works fine, but certain folders cannot be restored with either the Time Machine UI or Finder. Other users have reported similar errors and the cp -R workaround was suggested (e.g. Restoring from Time Machine - Permissions Error). But I wanted to understand: Why cp -R works when the Finder and the Time Machine UI do not. Whether I could prevent the errors by changing file permissions before the backup. There do indeed seem to be some permissions that Finder works with and some that it does not. I've narrowed the errors down to folders with the user ben (that's me) and the group wheel. Here's a simplified reproduction. I have four folders with the owner/group combinations I've seen so far: ben ~/Desktop/test $ ls -lea total 16 drwxr-xr-x 7 ben staff 238 27 Nov 14:31 . drwx------+ 17 ben staff 578 27 Nov 14:29 .. 0: group:everyone deny delete -rw-r--r--@ 1 ben staff 6148 27 Nov 14:31 .DS_Store drwxr-xr-x 3 ben staff 102 27 Nov 14:30 ben-staff drwxr-xr-x 3 ben wheel 102 27 Nov 14:30 ben-wheel drwxr-xr-x 3 root admin 102 27 Nov 14:31 root-admin drwxr-xr-x 3 root wheel 102 27 Nov 14:31 root-wheel Each contains a single file called file with the same owner/group: ben ~/Desktop/test $ cd ben-staff ben ~/Desktop/test/ben-staff $ ls -lea total 0 drwxr-xr-x 3 ben staff 102 27 Nov 14:30 . drwxr-xr-x 7 ben staff 238 27 Nov 14:31 .. -rw-r--r-- 1 ben staff 0 27 Nov 14:30 file In the backup, they look like this: ben /Volumes/Deimos/Backups.backupdb/Ben’s MacBook Air/Latest/Macintosh HD/Users/ben/Desktop/test $ ls -leA total 16 -rw-r--r--@ 1 ben staff 6148 27 Nov 14:34 .DS_Store 0: group:everyone deny write,delete,append,writeattr,writeextattr,chown drwxr-xr-x@ 3 ben staff 102 27 Nov 14:51 ben-staff 0: group:everyone deny add_file,delete,add_subdirectory,delete_child,writeattr,writeextattr,chown drwxr-xr-x@ 3 ben wheel 102 27 Nov 14:51 ben-wheel 0: group:everyone deny add_file,delete,add_subdirectory,delete_child,writeattr,writeextattr,chown drwxr-xr-x@ 3 root admin 102 27 Nov 14:52 root-admin 0: group:everyone deny add_file,delete,add_subdirectory,delete_child,writeattr,writeextattr,chown drwxr-xr-x@ 3 root wheel 102 27 Nov 14:52 root-wheel 0: group:everyone deny add_file,delete,add_subdirectory,delete_child,writeattr,writeextattr,chown Of these, ben-staff can be restored with Finder without errors. root-wheel and root-admin ask for my password and then restore without errors. But ben-wheel does not prompt for my password and gives the error: The operation can’t be completed because you don’t have permission to access “file”. Interestingly, I can restore the file from this folder by dragging it directly to my local drive (instead of dragging its parent folder), but when I do so its permissions are changed to ben/staff. Here are the permissions after the restore for the three folders that worked correctly, and the file from ben-wheel that was changed to ben/staff. ben ~/Desktop/test-restore $ ls -leA total 16 -rw-r--r--@ 1 ben staff 6148 27 Nov 14:46 .DS_Store drwxr-xr-x 3 ben staff 102 27 Nov 14:30 ben-staff -rw-r--r-- 1 ben staff 0 27 Nov 14:30 file drwxr-xr-x 3 root admin 102 27 Nov 14:31 root-admin drwxr-xr-x 3 root wheel 102 27 Nov 14:31 root-wheel Can anyone explain this behaviour? Why do Finder and the Time Machine UI break with the ben / wheel permissions? And why does cp -R work (even without sudo)?

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Ajax Control Toolkit and Superexpert

    - by Stephen Walther
    Microsoft has asked my company, Superexpert Consulting, to take ownership of the development and maintenance of the Ajax Control Toolkit moving forward. In this blog entry, I discuss our strategy for improving the Ajax Control Toolkit. Why the Ajax Control Toolkit? The Ajax Control Toolkit is one of the most popular projects on CodePlex. In fact, some have argued that it is among the most successful open-source projects of all time. It consistently receives over 3,500 downloads a day (not weekends -- workdays). A mind-boggling number of developers use the Ajax Control Toolkit in their ASP.NET Web Forms applications. Why does the Ajax Control Toolkit continue to be such a popular project? The Ajax Control Toolkit fills a strong need in the ASP.NET Web Forms world. The Toolkit enables Web Forms developers to build richly interactive JavaScript applications without writing any JavaScript. For example, by taking advantage of the Ajax Control Toolkit, a Web Forms developer can add modal dialogs, popup calendars, and client tabs to a web application simply by dragging web controls onto a page. The Ajax Control Toolkit is not for everyone. If you are comfortable writing JavaScript then I recommend that you investigate using jQuery plugins instead of the Ajax Control Toolkit. However, if you are a Web Forms developer and you don’t want to get your hands dirty writing JavaScript, then the Ajax Control Toolkit is a great solution. The Ajax Control Toolkit is Vast The Ajax Control Toolkit consists of 40 controls. That’s a lot of controls (For the sake of comparison, jQuery UI consists of only 8 controls – those slackers J). Furthermore, developers expect the Ajax Control Toolkit to work on browsers both old and new. For example, people expect the Ajax Control Toolkit to work with Internet Explorer 6 and Internet Explorer 9 and every version of Internet Explorer in between. People also expect the Ajax Control Toolkit to work on the latest versions of Mozilla Firefox, Apple Safari, and Google Chrome. And, people expect the Ajax Control Toolkit to work with different operating systems. Yikes, that is a lot of combinations. The biggest challenge which my company faces in supporting the Ajax Control Toolkit is ensuring that the Ajax Control Toolkit works across all of these different browsers and operating systems. Testing, Testing, Testing Because we wanted to ensure that we could easily test the Ajax Control Toolkit with different browsers, the very first thing that we did was to set up a dedicated testing server. The dedicated server -- named Schizo -- hosts 4 virtual machines so that we can run Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, and Internet Explorer 9 at the same time (We also use the virtual machines to host the latest versions of Firefox, Chrome, Opera, and Safari). The five developers on our team (plus me) can each publish to a separate FTP website on the testing server. That way, we can quickly test how changes to the Ajax Control Toolkit affect different browsers. QUnit Tests for the Ajax Control Toolkit Introducing regressions – introducing new bugs when trying to fix existing bugs – is the concern which prevents me from sleeping well at night. There are so many people using the Ajax Control Toolkit in so many unique scenarios, that it is difficult to make improvements to the Ajax Control Toolkit without introducing regressions. In order to avoid regressions, we decided early on that it was extremely important to build good test coverage for the 40 controls in the Ajax Control Toolkit. We’ve been focusing a lot of energy on building automated JavaScript unit tests which we can use to help us discover regressions. We decided to write the unit tests with the QUnit test framework. We picked QUnit because it is quickly becoming the standard unit testing framework in the JavaScript world. For example, it is the unit testing framework used by the jQuery team, the jQuery UI team, and many jQuery UI plugin developers. We had to make several enhancements to the QUnit framework in order to test the Ajax Control Toolkit. For example, QUnit does not support tests which include postbacks. We modified the QUnit framework so that it works with IFrames so we could perform postbacks in our automated tests. At this point, we have written hundreds of QUnit tests. For example, we have written 135 QUnit tests for the Accordion control. The QUnit tests are included with the Ajax Control Toolkit source code in a project named AjaxControlToolkit.Tests. You can run all of the QUnit tests contained in the project by opening the Default.aspx page. Automating the QUnit Tests across Multiple Browsers Automated tests are useless if no one ever runs them. In order for the QUnit tests to be useful, we needed an easy way to run the tests automatically against a matrix of browsers. We wanted to run the unit tests against Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, Firefox, Chrome, and Safari automatically. Expecting a developer to run QUnit tests against every browser after every check-in is just too much to expect. It takes 20 seconds to run the Accordion QUnit tests. We are testing against 8 browsers. That would require the developer to open 8 browsers and wait for the results after each change in code. Too much work. Therefore, we built a JavaScript Test Server. Our JavaScript Test Server project was inspired by John Resig’s TestSwarm project. The JavaScript Test Server runs our QUnit tests in a swarm of browsers (running on different operating systems) automatically. Here’s how the JavaScript Test Server works: 1. We created an ASP.NET page named RunTest.aspx that constantly polls the JavaScript Test Server for a new set of QUnit tests to run. After the RunTest.aspx page runs the QUnit tests, the RunTest.aspx records the test results back to the JavaScript Test Server. 2. We opened the RunTest.aspx page on instances of Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, FireFox, Chrome, Opera, Google, and Safari. Now that we have the JavaScript Test Server setup, we can run all of our QUnit tests against all of the browsers which we need to support with a single click of a button. A New Release of the Ajax Control Toolkit Each Month The Ajax Control Toolkit Issue Tracker contains over one thousand five hundred open issues and feature requests. So we have plenty of work on our plates J At CodePlex, anyone can vote for an issue to be fixed. Originally, we planned to fix issues in order of their votes. However, we quickly discovered that this approach was inefficient. Constantly switching back and forth between different controls was too time-consuming. It takes time to re-familiarize yourself with a control. Instead, we decided to focus on two or three controls each month and really focus on fixing the issues with those controls. This way, we can fix sets of related issues and avoid the randomization caused by context switching. Our team works in monthly sprints. We plan to do another release of the Ajax Control Toolkit each and every month. So far, we have competed one release of the Ajax Control Toolkit which was released on April 1, 2011. We plan to release a new version in early May. Conclusion Fortunately, I work with a team of smart developers. We currently have 5 developers working on the Ajax Control Toolkit (not full-time, they are also building two very cool ASP.NET MVC applications). All the developers who work on our team are required to have strong JavaScript, jQuery, and ASP.NET MVC skills. In the interest of being as transparent as possible about our work on the Ajax Control Toolkit, I plan to blog frequently about our team’s ongoing work. In my next blog entry, I plan to write about the two Ajax Control Toolkit controls which are the focus of our work for next release.

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  • Try out Windows Phone 7 on your PC today

    - by Matthew Guay
    Anticipation has been building for the new Windows Phone 7 Series ever since Microsoft unveiled it at the Mobile World Congress in February.  Now, thanks to free developer tools, you can get a first-hand experience of the basic Windows Phone 7 Series devices on your PC. Windows Phone 7 Series represents a huge change in the mobile field for Microsoft, bringing the acclaimed Zune HD UI to an innovative phone platform.  Windows Mobile has often been criticized for being behind other Smartphone platforms, but Microsoft seeks to regain the lead with this new upcoming release.  A platform must have developers behind it to be useful, so they have released a full set of free development tools so anyone can make apps for it today.  Or, if you simply want to play with Windows Phone 7, you can use the included emulator to try out the new Metro UI.  Here’s how to do this today on your Vista or 7 computer. Please note: These tools are a Customer Technology Preview release, so only install them if you’re comfortable using pre-release software. Getting Started First, download the Windows Phone Developer Tools CTP (link below), and run the installer.  This will install the Customer Technology Preview (CTP) versions of Visual Studio 2010 Express for Windows Phone, Windows Phone Emulator, Silverlight for Windows Phone, and XNA 4.0 Game Studio on your computer, all of which are required and cannot be installed individually. Accept the license agreement when prompted. Click “Install Now” to install the tools you need.  The only setup customization option is where to save the files, so choose Customize if you need to do so. Setup will now automatically download and install the components you need, and will additionally download either 32 or 64 bit programs depending on your operating system. About halfway thorough the installation, you’ll be prompted to reboot your system.  Once your computer is rebooted, setup will automatically resume without further input.   When setup is finished, click “Run the Product Now” to get started. Running Windows Phone 7 on your PC Now that you’ve got the Windows Phone Developer tools installed, it’s time to get the Windows Phone emulator running.  If you clicked “Run the Product Now” when the setup finished, Visual Studio 2010 Express for Windows Phone should have already started.   If not, simply enter “visual studio” in your start menu search and select “Microsoft Visual Studio 2010 Express for Windows Phone”. Now, to run the Windows Phone 7 emulator, we have to test an application.  So, even if you don’t know how to program, we can open a phone application template, and then test it to run the emulator.  First, click New Project on the left hand side of the front page. Any of the application templates would work for this, but here let’s select “Windows Phone Application”, and then click Ok. Here’s your new application template, which already contains the basic phone application framework.  This is where you’d start if you want to develop a Windows Phone app, but for now we just want to see Windows Phone 7 in action. So, to run the emulator, click Debug in the menu and then select Start Debugging. Your new application will launch inside the Windows Phone 7 Series emulator.  The default template doesn’t give us much, but it does show an example application running in Windows Phone 7.   Exploring Windows Phone 7 Click the Windows button on the emulator to go to the home screen.  Notice the Zune HD-like transition animation.  The emulator only includes Internet Explorer, your test application, and a few settings. Click the arrow on the right to see the available applications in a list. Settings lets you change the theme, regional settings, and the date and time in your emulator.  It also has an applications settings pane, but this currently isn’t populated. The Time settings shows a unique Windows Phone UI. You can return to the home screen by pressing the Windows button.  Here’s the Internet Explorer app running, with the virtual keyboard open to enter an address.  Please note that this emulator can also accept input from your keyboard, so you can enter addresses without clicking on the virtual keyboard. And here’s Google running in Internet Explorer on Windows Phone 7. Windows Phone 7 supports accelerometers, and you can simulate this in the emulator.  Click one of the rotate buttons to rotate the screen in that direction. Here’s our favorite website in Internet Explorer on Windows Phone 7 in landscape mode. All this, running right inside your Windows 7 desktop… Developer tools for Windows Phone 7 Although it may be fun to play with the Windows Phone 7 emulator, developers will be more excited to actually be able to create new and exciting apps for it.  The Windows Phone Developer Tools download includes Visual Studio Express and XNA Game Studio 4.0 which lets you create enticing games and apps for Windows Phones.  All development for Windows Phones will be in C#, Silverlight, and the XNA game framework.  Visual Studio Express for Windows Phone includes templates for these, and additionally has code samples to help you get started with development. Conclusion Many features are still not functional in this preview version, such as the search button and most of the included applications.  However, this still gives you a great way to experience firsthand the future of the Windows Phone platform.  And, for developers, this is your chance to set your mark on the Windows Phone 7 Series even before it is released to the public.  Happy playing and developing! Links Download Windows Phone Developer Tools CTP Windows Phone Developer Site Similar Articles Productive Geek Tips Keep Track of Homework Assignments with SoshikuWeekend Fun: Watch Television On Your PC With TVUPlayerEasily Manage Your Downloads with Download StatusbarCreate a Shortcut or Hotkey to Mute the System Volume in WindowsHow-To Geek on Lifehacker: How to Make Windows Vista Less Annoying TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family

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  • 17 new features in Visual Studio 2010

    - by vik20000in
    Visual studio 2010 has been released to RTM a few days back. This release of Visual studio 2010 comes with a big number of improvements on many fronts. In this post I will try and point out some of the major improvements in Visual Studio 2010. 1)      Visual studio IDE Improvement. Visual studio IDE has been rewritten in WPF. The look and feel of the studio has been improved for improved readability. Start page has been redesigned and template so that anyone can change the start page as they wish. 2)      Multiple Monitor - Support for Multiple Monitor was already there in Visual studio. But in this edition it has been improved as much that we can now place the document, design and code window outside the IDE in another monitor. 3)      ZOOM in Code Editor – Making the editors in WPF has made significant improvement for them. The best one that I like is the ZOOM feature. We can now zoom in the code editor with the help of the ctrl + Mouse scroll. The zoom feature does not work on the Design surface or windows with icon like solution view and toolbox. 4)      Box Selection - Another Important improvement in the Visual studio 2010 is the box selection. We can select a rectangular by holding down the Alt Key and selecting with mouse.  Now in the rectangular selection we can insert text, Paste same code in different line etc. This is helpful if you want to convert a number of variables from public to private etc… 5)      New Improved Search – One of the best productivity improvements in Visual studio 2010 is its new search as you type support. This has been done in the Navigate To window which can be brought up by pressing (Ctrl + ,). The navigate To windows also take help of the Camel casing and will be able to search with the help of camel casing when character is entered in upper case. For example we can search AOH for AddOrederHeader. 6)      Call Hierarchy – This feature is only available to the Visual C# and Visual C++ editor. The call hierarchy windows displays the calls made to and from (yes both to and from) a selected method property or a constructor. The call hierarchy also shows the implementation of interface and the overrides of virtual or abstract methods. This window is very helpful in understanding the code flow, and evaluating the effect of making changes. The best part is it is available at design time and not at runtime only like a debugger. 7)      Highlighting references – One of the very cool stuff in Visual Studio 2010 is the fact if you select a variable then all the use of that variable will be highlighted alongside. This should work for all the result of symbols returned by Find all reference. This also works for Name of class, objects variable, properties and methods. We can also use the Ctrl + Shift + Down Arrow or Up Arror to move through them. 8)      Generate from usage - The Generate from usage feature lets you use classes and members before you define them. You can generate a stub for any undefined class, constructor, method, property, field, or enum that you want to use but have not yet defined. You can generate new types and members without leaving your current location in code, This minimizes interruption to your workflow.9)      IntelliSense Suggestion Mode - IntelliSense now provides two alternatives for IntelliSense statement completion, completion mode and suggestion mode. Use suggestion mode for situations where classes and members are used before they are defined. In suggestion mode, when you type in the editor and then commit the entry, the text you typed is inserted into the code. When you commit an entry in completion mode, the editor shows the entry that is highlighted on the members list. When an IntelliSense window is open, you can press CTRL+ALT+SPACEBAR to toggle between completion mode and suggestion mode. 10)   Application Lifecycle Management – A client application for management of application lifecycle like version control, work item tracking, build automation, team portal etc is available for free (this is not available for express edition.). 11)   Start Page – The start page has been redesigned with WPF for new functionality and look. Tabbed areas are provided for content from different source including MSDN. Once you open some project the start page closes automatically. The list of recent project also lets you remove project from the list. And above all the start page is customizable enough to be changed as per individual requirement. 12)   Extension Manager – Visual Studio 2010 has provided good ways to be extended. We can also use MEF to extend most of the features of Visual Studio. The new extension manager now can go the visual studio gallery and install the extension without even opening any explorer. 13)   Code snippets – Visual studio 2010 for HTML, Jscript and Asp.net also. 14)   Improved Intelligence for JavaScript has been improved vastly (around 2-5 times). Intelligence now also shows the XML documentation comment on the go. 15)   Web Deployment – Web Deployment has been vastly improved. We can package and publish the web application in one click. Three major supported deployment scenarios are Web packages, one click deployment and Web configuration Transformation. 16)   SharePoint - Visual Studio 2010 also brings vastly improved development experience for SharePoint. We can create, edit, debug, package, deploy and activate SharePoint project from within Visual Studio. Deployment of Site is as easy as hitting F5. 17)   Azure – Visual Studio 2010 also comes with handy improvement for developing on windows Azure environment. Vikram

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