What are some good hosted issue tracking systems for non-developers?
- by Knox
This question is similar to Good Open Source issue tracking systems for non-developers
but in our case, we would prefer a hosted solution. The users are end-users, on the low end of computer literate, non developers. We have around 5 support people and 50 or so end users. We are interested in simple issue tracking, like a printer being down, as opposed to project or bug tracking. Email integration is desired.