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  • Count total number of callers?

    - by Kristopher Ives
    I'm currently doing this query to find the guy who makes the most calls: SELECT `commenter_name`, COUNT(*) AS `calls` FROM `comments` GROUP BY `commenter_name` ORDER BY `calls` LIMIT 1 What I want now is to be able to find out how many total unique callers. I tried using DISTINCT but I didn't get anywhere.

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  • Calling function with 1 paremeter @ selector.

    - by Mr. McPepperNuts
    I want to call this guy -(void)addFavorite:(NSString *)favoriteToAdd at, @selector here action:@selector([addFavorite favoriteToAdd:@"string"])]; But I keep getting syntax error no matter which way I write it. Can someone point out the appropriate way to call this function? When it had no parameter and was "addFavorite," it worked fine.

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  • Android @Override usage

    - by BahaiResearch.com
    (Newbie to Java, old time C# guy.) I have noticed a lot of the use of @Override in Android example code. I thought that all Java methods were by default "Virutal"? What then does @Override do? Example: private class HelloWebViewClient extends WebViewClient { @Override public boolean shouldOverrideUrlLoading(WebView view, String url) { view.loadUrl(url); return true; } }

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  • Accessing Sharepoint tasks via web services?

    - by scooterhanson
    I've looked at a lot of the previous questions asked about sharepoint and accessing objects via web-services, and I am pretty convinced that tasks can be accessed through the Lists interface. Can anybody please verify this for me? Also, if anyone has any examples of this I would be very grateful. I'm not a Sharepoint guy but I need to connect to an instance just to retrieve task objects.

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  • Easy way to use Images in WPF

    - by j-t-s
    Hi All I've only just started using WPF. (I'm a WinForms guy), and from what I can see, trying to simply drag an image onto the Window is a huge PAIN. There seems to be no way where you can just select an option to tell it what picture to put indide the image control. I've seen so many sites within the last 10 minutes with atleast 10lines of code just to insert animage into a window. Is there an easier way?

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  • Java generics - getting the type..

    - by peter
    Hi! I'm a c# guy giving Java a try .. so how would I do the following in java. in C# public T create_an_instance_of<T>(){ T instance = default (T); // here's usually some factory to create the implementation instance = some_factory.build<T>(); // or even.. instance = some_factory.build(typeOf(T) ); return instance; }

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  • What does a static modifier on a constructor means?

    - by the_drow
    I saw this kind of code at work: class FooPlugin : IPlugin // IPlugin is a Microsoft CRM component, it has something special about it's execution { static FooPlugin() { SomeObject.StaticFunction(); // The guy who wrote it said it's meaningful to this question but he can't remember why. } } Any idea what does a static modifier on a constructor mean and why in this case it is required?

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  • What's this setting of MATLAB for(which is causing lots of troubles for lots of people)?

    - by Runner
    This setting in PATH: D:\MATLAB\R2007b\bin\win32 Here is a fresh bad affect by this setting for me: http://stackoverflow.com/questions/2712913/why-does-this-program-require-msvcr80-dll-and-whats-the-best-solution-for-this-k And here's an issue reported by another guy: http://groups.google.com/group/ggobi/browse_thread/thread/dacea0fa93dcaf75 What's that setting for and why it's causing so many problems?

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  • $_POST vs. $_SERVER['REQUEST_METHOD'] == 'POST'

    - by Scott
    Some guy called one of my Snipplr submissions "crap" because I used if ($_SERVER['REQUEST_METHOD'] == 'POST') instead of if ($_POST) Checking the request method seems more correct to me because that's what I really want to do. Is there some operational difference between the two or is this just a code clarity issue?

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  • Network update solutions for a company of ~20 (5 local, 15 remote)?

    - by Margaret
    Hi all This is probably going to be a bit up in the air, because we're still in the "reaching towards solutions" phase, but I figured I'd see what you guys had to say. Plus I honestly know very little about systems and what is good and bad pratice. My organisation has always more or less worked on the concept of local machines; since it primarily employed contractors who were working from home, each of those people was largely responsible for their own machine and backup procedures and the like. We're now expanding, though we're still reasonably small (we're up to about 20 staff members). Most people still work remotely, but we have a central office where about five people are working. But we're getting large enough that we're starting to think it would be a good idea to have a central file server, and things like that - if someone gets hit by a bus, we want someone else to know where to look for the files to continue their work. A lot of the people who work for us remotely work on projects for other companies as well, so I don't want to force them to log in to our server whenever they're on a network. But I do want to make connection to be as painless as possible to do so, to improve utilisation. The other thing is that we're getting more people who would like to remote into the office server and do their work there. Our current remote connection application is an SSH install that allows people access to the network; the problem is, it's a black box to me, and I've never understood how to even connect to it (despite supposedly being de facto sysadmin). Thus far I've been able to bounce questions about how to get it working to the guy who does know it well, but he's leaving the company soon. So we probably need a solution for this that I actually understand. We were knocking around the idea of implementing a VPN with some form of remote desktop, and someone mentioned that this was largely a matter of purchasing a router capable of it; I'm not sure of the truth of that statement. This is what we have in the office: Two shiny new i7 servers, each running Windows Server 2008. Precise eventual layout is still being debated, a little, but the current suggestion is that one is primary database crunching, while the other is a warm backup of the databases, along with running Reporting Services. They currently have SQL Server 2008 installed on them, which is being connected to via the 'sa' account. We're hoping to make each person use their own account (preferably one tied to the 'central' password we set up, so we can use Windows Authentication). An older server, running XP Pro, that we are currently using as a test bed for a project that requires access to older versions of software. This machine is also being used to take backups, but I'm thinking of moving that functionality elsewhere. A spare desktop from a guy who left the company (XP Pro). We're thinking of bumping up the hard disk space and using it as the magical file server that's going to solve one particular everything. Assorted desktops, laptops, etc, at least one for each person in the office (mix of Win XP and Win 7; occasionally a person who normally works remotely might drop in to the office and bring a laptop bearing Vista, but it's pretty rare). All are set up as local user accounts at the moment; I don't know if it's the best arrangement. Purchasing more hardware is not a big problem, but we figure we might as well make use of what we've got first. Is Active Directory a big magic wand that's going to solve all the world's problems? Is there some other arrangement we should be looking to instead?

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  • SQLAuthority News – SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience

    - by pinaldave
    I recently attended most prestigious SQL Server event SQLPASS between Nov 8-11, 2010 at Seattle. I have only one expression for the event - Best Summit Ever This year the summit was at its best. Instead of writing about my usual routine or the event, I am going to write about the interesting things I did and how I felt about it! Best Summit Ever Trip to Seattle! This was my second trip to Seattle this year and the journey is always long. Here is the travel stats on how long it takes to get to Seattle: 24 hours official air time 36 hours total travel time (connection waits and airport commute) Every time I travel to USA I gain a day and when I travel back to home, I lose a day. However, the total traveling time is around 3 days. The journey is long and very exhausting. However, it is all worth it when you’re attending an event like SQLPASS. Here are few things I carry when I travel for a long journey: Dry Snack packs – I like to have some good Indian Dry Snacks along with me in my backpack so I can have my own snack when I want Amazon Kindle – Loaded with 80+ books A physical book – This is usually a very easy to read book I do not watch movies on the plane and usually spend my time reading something quick and easy. If I can go to sleep, I go for it. I prefer to not to spend time in conversation with the guy sitting next to me because usually I end up listening to their biography, which I cannot blog about. Sheraton Seattle SQLPASS In any case, I love to go to Seattle as the city is great and has everything a brilliant metropolis has to offer. The new Light Train is extremely convenient, and I can take it directly from the airport to the city center. My hotel, the Sheraton, was only few meters (in the USA people count in blocks – 3 blocks) away from the train station. This time I saved USD 40 each round trip due to the Light Train. Sessions I attended! Well, I really wanted to attend most of the sessions but there was great dilemma of which ones to choose. There were many, many sessions to be attended and at any given time there was more than one good session being presented. I had decided to attend sessions in area performance tuning and I attended quite a few sessions this year, compared to what I was able to do last year. Here are few names of the speakers whose sessions I attended (please note, following great speakers are not listed in any order. I loved them and I enjoyed their sessions): Conor Cunningham Rushabh Mehta Buck Woody Brent Ozar Jonathan Kehayias Chris Leonard Bob Ward Grant Fritchey I had great fun attending their sessions. The sessions were meaningful and enlightening. It is hard to rate any session but I have found that the insights learned in Conor Cunningham’s sessions are the highlight of the PASS Summit. Rushabh Mehta at Keynote SQLPASS   Bucky Woody and Brent Ozar I always like the sessions where the speaker is much closer to the audience and has real world experience. I think speakers who have worked in the real world deliver the best content and most useful information. Sessions I did not like! Indeed there were few sessions I did not like it and I am not going to name them here. However, there were strong reasons I did not like their sessions, and here is why: Sessions were all theory and had no real world connections. All technical questions ended with confusing answers (lots of “I will get back to you on it,” “it depends,” “let us take this offline” and many more…) “I am God” kind of attitude in the speakers For example, I attended a session of one very well known speaker who is a specialist for one particular area. I was bit late for the session and was surprised to see that in a room that could hold 350 people there were only 30 attendees. After sitting there for 15 minutes, I realized why lots of people left. Very soon I found I preferred to stare out the window instead of listening to that particular speaker. One on One Talk! Many times people ask me what I really like about PASS. I always say the experience of meeting SQL legends and spending time with them one on one and LEARNING! Here is the quick list of the people I met during this event and spent more than 30 minutes with each of them talking about various subjects: Pinal Dave and Brad Shulz Pinal Dave and Rushabh Mehta Michael Coles and Pinal Dave Rushabh Mehta – It is always pleasure to meet with him. He is a man with lots of energy and a passion for community. He recently told me that he really wanted to turn PASS into resource for learning for every SQL Server Developer and Administrator in the world. I had great in-depth discussion regarding how a single person can contribute to a community. Michael Coles – I consider him my best friend. It is always fun to meet him. He is funny and very knowledgeable. I think there are very few people who are as expert as he is in encryption and spatial databases. Worth meeting him every single time. Glenn Berry – A real friend of everybody. He is very a simple person and very true to his heart. I think there is not a single person in whole community who does not like him. He is a friends of all and everybody likes him very much. I once again had time to sit with him and learn so much from him. As he is known as Dr. DMV, I can be his nurse in the area of DMV. Brad Schulz – I always wanted to meet him but never got chance until today. I had great time meeting him in person and we have spent considerable amount of time together discussing various T-SQL tricks and tips. I do not know where he comes up with all the different ideas but I enjoy reading his blog and sharing his wisdom with me. Jonathan Kehayias – He is drill sergeant in US army. If you get the impression that he is a giant with very strong personality – you are wrong. He is very kind and soft spoken DBA with strong performance tuning skills. I asked him how he has kept his two jobs separate and I got very good answer – just work hard and have passion for what you do. I attended his sessions and his presentation style is very unique.  I feel like he is speaking in a language I understand. Louis Davidson – I had never had a chance to sit with him and talk about technology before. He has so much wisdom and he is very kind. During the dinner, I had talked with him for long time and without hesitation he started to draw a schema for me on the menu. It was a wonderful experience to learn from a master at the dinner table. He explained to me the real and practical differences between third normal form and forth normal form. Honestly I did not know earlier, but now I do. Erland Sommarskog – This man needs no introduction, he is very well known and very clear in conveying his ideas. I learned a lot from him during the course of year. Every time I meet him, I learn something new and this time was no exception. Joe Webb – Joey is all about community and people, we had interesting conversation about community, MVP and how one can be helpful to community without losing passion for long time. It is always pleasant to talk to him and of course, I had fun time. Ross Mistry – I call him my brother many times because he indeed looks like my cousin. He provided me lots of insight of how one can write book and how he keeps his books simple to appeal to all the readers. A wonderful person and great friend. Ola Hallgren - I did not know he was coming to the summit. I had great time meeting him and had a wonderful conversation with him regarding his scripts and future community activities. Blythe Morrow – She used to be integrated part of SQL Server Community and PASS HQ. It was wonderful to meet her again and re-connect. She is wonderful person and I had a great time talking to her. Solid Quality Mentors – It is difficult to decide who to mention here. Instead of writing all the names, I am going to include a photo of our meeting. I had great fun meeting various members of our global branches. This year I was sitting with my Spanish speaking friends and had great fun as Javier Loria from Solid Quality translated lots of things for me. Party, Party and Parties Every evening there were various parties. I did attend almost all of them. Every party had different theme but the goal of all the parties the same – networking. Here are the few parties where I had lots of fun: Dell Reception Party Exhibitor Party Solid Quality Fun Party Red Gate Friends Party MVP Dinner Microsoft Party MVP Dinner Quest Party Gameworks PASS Party Volunteer Party at Garage Solid Quality Mentors (10 Members out of 120) They were all great networking opportunities and lots of fun. I really had great time meeting people at the various parties. There were few people everywhere – well, I will say I am among them – who hopped parties. NDA – Not Decided Agenda During the event there were few meetings marked “NDA.” Someone asked me “why are these things NDA?”  My response was simple: because they are not sure themselves. NDA stands for Not Decided Agenda. Toys, Giveaways and Luggage I admit, I was like child in Gameworks and was playing to win soft toys. I was doing it for my daughter. I must thank all of the people who gave me their cards to try my luck. I won 4 soft-toys for my daughter and it was fun. Also, thanks to Angel who did a final toy swap with me to get the desired toy for my daughter. I also collected ducks from Idera, as my daughter really loves them. Solid Quality Booth Each of the exhibitors was giving away something and I got so much stuff that my luggage got quite a bit bigger when I returned. Best Exhibitor Idera had SQLDoctor (a real magician and fun guy) to promote their new tool SQLDoctor. I really had a great time participating in the magic myself. At one point, the magician made my watch disappear.  I have seen better magic before, but this time it caught me unexpectedly and I was taken by surprise. I won many ducks again. The Common Question I heard the following common questions: I have seen you somewhere – who are you? – I am Pinal Dave. I did not know that Pinal is your first name and Dave is your last name, how do you pronounce your last name again? – Da-way How old are you? – I am as old as I can be. Are you an Indian because you look like one? – I did not answer this one. Where are you from? This question was usually asked after looking at my badge which says India. So did you really fly from India? – Yes, because I have seasickness so I do not prefer the sea journey. How long was the journey? – 24/36/12 (air travel time/total travel time/time zone difference) Why do you write on SQLAuthority.com? – Because I want to. I remember your daughter looks like you. – Is this even a question? Of course, she is daddy’s little girl. There were so many other questions, I will have to write another blog post about it. SQLPASS Again, Best Summit Ever! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: SQLPASS

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  • JMaghreb 2012 Trip Report

    - by arungupta
    JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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  • Too Many Kittens To Juggle At Once

    - by Bil Simser
    Ahh, the Internet. That crazy, mixed up place where one tweet turns into a conversation between dozens of people and spawns a blogpost. This is the direct result of such an event this morning. It started innocently enough, with this: Then followed up by a blog post by Joel here. In the post, Joel introduces us to the term Business Solutions Architect with mad skillz like InfoPath, Access Services, Excel Services, building Workflows, and SSRS report creation, all while meeting the business needs of users in a SharePoint environment. I somewhat disagreed with Joel that this really wasn’t a new role (at least IMHO) and that a good Architect or BA should really be doing this job. As Joel pointed out when you’re building a SharePoint team this kind of role is often overlooked. Engineers might be able to build workflows but is the right workflow for the right problem? Michael Pisarek wrote about a SharePoint Business Architect a few months ago and it’s a pretty solid assessment. Again, I argue you really shouldn’t be looking for roles that don’t exist and I don’t suggest anyone create roles to hire people to fill them. That’s basically creating a solution looking for problems. Michael’s article does have some great points if you’re lost in the quagmire of SharePoint duties though (and I especially like John Ross’ quote “The coolest shit is worthless if it doesn’t meet business needs”). SharePoinTony summed it up nicely with “SharePoint Solutions knowledge is both lacking and underrated in most environments. Roles help”. Having someone on the team who can dance between a business user and a coder can be difficult. Remember the idea of telling something to someone and them passing it on to the next person. By the time the story comes round the circle it’s a shadow of it’s former self with little resemblance to the original tale. This is very much business requirements as they’re told by the user to a business analyst, written down on paper, read by an architect, tuned into a solution plan, and implemented by a developer. Transformations between what was said, what was heard, what was written down, and what was developed can be distant cousins. Not everyone has the skill of communication and even less have negotiation skills to suit the SharePoint platform. Negotiation is important because not everything can be (or should be) done in SharePoint. Sometimes it’s just not appropriate to build it on the SharePoint platform but someone needs to know enough about the platform and what limitations it might have, then communicate that (and/or negotiate) with a customer or user so it’s not about “You can’t have this” to “Let’s try it this way”. Visualize the possible instead of denying the impossible. So what is the right SharePoint team? My cromag brain came with a fairly simpleton answer (and I’m sure people will just say this is a cop-out). The perfect SharePoint team is just enough people to do the job that know the technology and business problem they’re solving. Bridge the gap between business need and technology platform and you have an architect. Communicate the needs of the business effectively so the entire team understands it and you have a business analyst. Can you get this with full time workers? Maybe but don’t expect miracles out of the gate. Also don’t take a consultant’s word as gospel. Some consultants just don’t have the diversity of the SharePoint platform to be worth their value so be careful. You really need someone who knows enough about SharePoint to be able to validate a consultants knowledge level. This is basically try for any consultant, not just a SharePoint one. Specialization is good and needed. A good, well-balanced SharePoint team is one of people that can solve problems with work with the technology, not against it. Having a top developer is great, but don’t rely on them to solve world hunger if they can’t communicate very well with users. An expert business analyst might be great at gathering requirements so the entire team can understand them, but if it means building 100% custom solutions because they don’t fit inside the SharePoint boundaries isn’t of much value. Just repeat. There is no silver bullet. There is no silver bullet. There is no silver bullet. A few people pointed out Nick Inglis’ article Excluding The Information Professional In SharePoint. It’s a good read too and hits home that maybe some developers and IT pros need some extra help in the information space. If you’re in an organization that needs labels on people, come up with something everyone understands and go with it. If that’s Business Solutions Architect, SharePoint Advisor, or Guy Who Knows A Lot About Portals, make it work for you. We all wish that one person could master all that is SharePoint but we also know that doesn’t scale very well and you quickly get into the hit-by-a-bus syndrome (with the organization coming to a full crawl when the guy or girl goes on vacation, gets sick, or pops out a baby). There are too many gaps in SharePoint knowledge to have any one person know it all and too many kittens to juggle all at once. We like to consider ourselves experts in our field, but trying to tackle too many roles at once and we end up being mediocre jack of all trades, master of none. Don't fall into this pit. It's a deep, dark hole you don't want to try to claw your way out of. Trust me. Been there. Done that. Got the t-shirt. In the end I don’t disagree with Joel. SharePoint is a beast and not something that should be taken on by newbies. If you just read “Teach Yourself SharePoint in 24 Hours” and want to go build your corporate intranet or the next killer business solution with all your new found knowledge plan to pony up consultant dollars a few months later when everything goes to Hell in a handbasket and falls over. I’m not saying don’t build solutions in SharePoint. I’m just saying that building effective ones takes skill like any craft and not something you can just cobble together with a little bit of cursory knowledge. Thanks to *everyone* who participated in this tweet rush. It was fun and educational.

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  • Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

    - by D'Arcy Lussier
    After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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  • Rapid Evolution of Society & Technology

    - by Michael Snow
    We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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  • use of EntityManagerFactory causing duplicate primary key exceptions

    - by bradd
    Hey guys, my goal is create an EntityManager using properties dependent on which database is in use. I've seen something like this done in all my Google searches(I made the code more basic for the purpose of this question): @PersistenceUnit private EntityManagerFactory emf; private EntityManager em; private Properties props; @PostConstruct public void createEntityManager(){ //if oracle set oracle properties else set postgres properties emf = Persistence.createEntityManagerFactory("app-x"); em = emf.createEntityManager(props); } This works and I can load Oracle or Postgres properties successfully and I can Select from either database. HOWEVER, I am running into issues when doing INSERT statements. Whenever an INSERT is done I get a duplicate primary key exception.. every time! Can anyone shed some light on why this may be happening? Thanks -Brad

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  • Lucene.Net support phrases?: What is best approach to tokenize comma-delimited data (atomically) in

    - by Pete Alvin
    I have a database with a column I wish to index that has comma-delimited names, e.g., User.FullNameList = "Helen Ready, Phil Collins, Brad Paisley" I prefer to tokenize each name atomically (name as a whole searchable entity). What is the best approach for this? Did I miss a simple option to set the tokenize delimiter? Do I have to subclass or write my own class that to roll my own tokenizer? Something else? ;) Or does Lucene.net not support phrases? Or is it smart enough to handle this use case automatically? I'm sure I'm not the first person to have to do this. Googling produced no noticeable solutions.

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  • Is there an "extended" UIHint attribute to apply CSS styles for DisplayFor - EditorFor templates?

    - by AJ
    Intro: After reading Brad Wilson Metadata series and searching unsuccesfully on google, I was wondering: Question: Has any OS project / code been created that allows you to tag CSS styles in the Meta information, for example in my (buddy) Model, I want to be able to decorate a property with multiple CSS styles (a single style you can fake with UIHint, I want to set many possible styles - and be able to "cross-utilise") eg. public class MyModel { [DisplayCssHint("h5")] [DisplayCssHint("color:#777;")] [EditorCssHint(".myCoolTextClass")] [EditorCssHint(".myOtherCoolTextClass")] public string Title{ get;set; } [DisplayCssHint(".normaltext")] [EditorCssHint(".myCoolTextClass")] [EditorCssHint(".myOtherCoolTextClass")] public string Message {get;set;} } Thoughts: I know that this does not seem like a logical place to put styling information, however as it is metadata and is discriptive... besides it would be nice to do this while prototyping - (especially being able to apply class styles and extending it further - to generate .Less files would really be cool! more to the point I would hate to write it, if its already been done ;). Any links/pointers/idea's would be appreciated. Thanks,

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  • sql query question

    - by bu0489
    hey guys, just having a bit of difficulty with a query, i'm trying to figure out how to show the most popular naturopath that has been visited in a centre. My tables look as follows; Patient(patientId, name, gender, DoB, address, state,postcode, homePhone, businessPhone, maritalStatus, occupation, duration,unit, race, registrationDate , GPNo, NaturopathNo) and Naturopath (NaturopathNo, name, contactNo, officeStartTime, officeEndTime, emailAddress) now to query this i've come up with SELECT count(*), naturopathno FROM dbf10.patient WHERE naturopathno != 'NULL' GROUP BY naturopathno; which results in; COUNT(*) NATUROPATH 2 NP5 1 NP6 3 NP2 1 NP1 2 NP3 1 NP7 2 NP8 My question is, how would I go about selecting the highest count from this list, and printing that value with the naturopaths name? Any suggestions are very welcome, Brad

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