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• Looking for software to create Step-By-Step Screenshot guides

  - by Chris

  I like to annotate a series of existing pictures like that one shown below. Each shows GUI elements and i want to add some circles, arrows and numbers to create a step by step guide. Is there a software that ease the job by providing a toolset like pre-defined circles, arrows etc.? Right now i draw the circles myself ... Thanks, Update: i dont want to create videos.

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• SQL Server Express backup/restore error: The Media Family on Device is Incorrectly Formed.

  - by Chris

  Basically, I'm having this issue: http://www.sqlcoffee.com/Troubleshooting047.htm What I'm doing is running a script I found online (http://pastebin.com/3n0ZfybL) to do a full backup, then rar'ing up the file and moving it to my computer. The CRC of the backup file inside the rar is correct on both computers, so there is no problem with data being corrupted when I transfer it. But then I go and try to restore the database on my dev computer here and I get the errors "sql server cannot process this media family" ... "msg 3013". Why is this happening? I'd test out the backup on the server I'm getting it from, but it's a production server. Edit: I was about to say how I wasn't doing anything stupid like trying to restore the database to an earlier version of SQL Server, but apparently I am: From: Microsoft SQL Server 2008 (SP1) - 10.0.2531.0 (Intel X86) Mar 29 2009 10:27:29 Copyright (c) 1988-2008 Microsoft Corporation Express Edition on Windows NT 6.0 (Build 6002: Service Pack 2) To: Microsoft SQL Server 2005 - 9.00.3042.00 (Intel X86) Feb 9 2007 22:47:07 Copyright (c) 1988-2005 Microsoft Corporation Express Edition on Windows NT 6.0 (Build 6001: Service Pack 1) Let me get back to this post after I reinstall this.

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• SQLVDI error - attempt to release mutex not owned by caller

  - by Chris W

  I've started getting some errors in the App event log of one of our database servers (Windows 2003 & SQL Server 2005). The nightly full database backups are completing successfully however immediately after the job success is written to the event log there is a run of entries that say: SQLVDI: Loc=CVDS. Desc=Release(ClientAliveMutex). ErrorCode=(288)Attempt to release mutex not owned by caller. There's five of these logged - the server itself has more than 20 databases on it which are all backed up successfully. The server is backed up by Bacula using a VSS backup. Has anyone got any ideas what would be causing the errors? They seem to have started after a re-boot on Friday to install some patches which included KB960089. Edit: After getting the errors for a few days they've now stopped without any action on my part other than letting the backups continue as they were. It may be a coincidence but they stopped after Bacula completed its weekly full rather than the daily incremental backup.

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• SQLVDI error - attempt to release mutex not owned by caller

  - by Chris W

  I've started getting some errors in the App event log of one of our database servers (Windows 2003 & SQL Server 2005). The nightly full database backups are completing successfully however immediately after the job success is written to the event log there is a run of entries that say: SQLVDI: Loc=CVDS. Desc=Release(ClientAliveMutex). ErrorCode=(288)Attempt to release mutex not owned by caller. There's five of these logged - the server itself has more than 20 databases on it which are all backed up successfully. The server is backed up by Bacula using a VSS backup. Has anyone got any ideas what would be causing the errors? They seem to have started after a re-boot on Friday to install some patches which included KB960089. Edit: After getting the errors for a few days they've now stopped without any action on my part other than letting the backups continue as they were. It may be a coincidence but they stopped after Bacula completed its weekly full rather than the daily incremental backup.

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• Network Traffic Log

  - by Chris Becke

  Background - On my "home" network I have a Linksys WTR45GL router providing my internet access as well as a wireless AP. Connected I have * 2 Windows PCs (wired) * At least one laptop (Wired) * Some 802.11 enabled handheld consoles (PSPs) * A Nintendo Wii * Some windows XP pcs used by the people in the granny flat. Where I live, South Africa, well, 1Gb worth of monthly cap is, while not expensive, costly enough that I'd like to be sure that all the bandwidth used by devices on my network is ... well ... legitimate and not the result of neighbors parasiting my wireless, malware or just the result of "liberal" download policies in my software. I got the Linksys WRT45GL on the understanding that there were custom firmwares (DD-WRT and Tomato) that allowed bandwidth tracking, but there doesn't seem to be any facility to get a log of traffic that can be examined to see (a) which local devices were the biggest consumers of bandwidth and (b) what they were connected to. What tools are there for logging traffic such that, when it gets to that OMG moment in the month when all my bandwidth is gone, I have a chance to find out what the hell used it all up (and hopefully attempt some corrective action).

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• Windows-based video creation with Ken Burns effect

  - by Chris Farmer

  I want to create a video of old photos and I would like to use the Ken Burns effect for more pleasant transitions. I don't think I require inserting any existing video clips into this -- I just want to create a video from my images. It would be nice to be able to add titles and captions, too. Which Windows-based software can help me with this?

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• Setting Up VirtualHosts for a local RubyOnRails Application

  - by chris Frisina

  I want to set up a VirtualHost so that when I type the project name in the address bar, it goes to the home page of the project. httpd-vhosts.conf files in both XAMPP configuration and apache configuration: <VirtualHost project> ServerAdmin [email protected] ServerName project DocumentRoot /Users/path/to/project/public <Directory "/Users/path/to/project/public"> Options Includes FollowSymLinks AllowOverride All Order deny,allow Allow from all </Directory> RewriteEngine On RewriteOptions inherit </VirtualHost> I have also tried with the path directly to the project folder, and not the public folder of the project. the httpd.conf of XAMPP and apache : # Virtual hosts Include /Applications/XAMPP/etc/extra/httpd-vhosts.conf the /etc/hosts file: 127.0.0.1 other1 127.0.0.1 other2 127.0.0.1 project I have tried : 127.0.0.1 project 127.0.0.1:3000 project 127.0.0.1 project:3000 I have also restarted the rails server and the XAMPP server many times after changes. I have it working so that the project:3000/ works, but how do I get it so that I dont have to specify the port number? Notes: All other VHosts are working well. Rails 3.2.8 (willing to change) Ruby 1.9.3 WEBrick server

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• "Unsupported compression method 98" error when unzipping a file. What tools support it, other than W

  - by Chris W. Rea

  I'm getting an error message: "unsupported compression method 98" when unzipping a file somebody sent to me. I've tried both an older version of WinZip, and 7-Zip 4.65. I've already asked the person to avoid using a non-standard compression method and re-send the file. I know WinZip (of which they are using a newer version) has compatibility options. But, I'm wondering: What archiving utilities, other than WinZip, support this "compression method 98"? In particular, is there a free and/or open source tool that supports that method? If not, why not? Is the method strictly proprietary to WinZip?

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• What would keep a Microsoft Word AutoNew() macro from running?

  - by Chris Nelson

  I'm using Microsoft Office 2003 and creating a bunch of template documents to standardize some tasks. I know it's standard practice to put the templates in an certain place Office expects to find them but that won't work for me. What I want is to have "My Template Foo.dot" and "My Template Bar.dot", etc. in the "My Foo Bar Stuff" on a shared drive and users will double click on the template to create a new Foo or Bar. What's I'd really like is for the user to double click on the Foo template and be prompted for a couple of items related to their task (e.g., a project number) and have a script in the template change the name that Save will default to something like "Foo for Project 1234.doc". I asked on Google Groups and got an answer that worked....for a while. Then my AutoNew macro stopped kicking in when I created a new document by double clicking on the template. I have no idea why or how to debug it. I'm a software engineering with 25+ years of experience but a complete Office automation noob. Specific solutions and pointers to "this is how to automate Word" FAQs are welcome. Thanks.

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• Why won't these permissions do what I wish?

  - by Chris B.

  I am trying to make my folder owned by "apache" and then chmod that folder so that only the owner and group can access it. I am trying to do this to keep visitors from executing user-uploaded files directly. Here are the commands I am using: chown -R apache uploads chmod -R 770 uploads Source: http://www.mysql-apache-php.com/fileupload-security.htm Instead it seems that although it is keeping visitors from seeing the files, it is not allowing apache to serve them. Do you have any ideas?

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• os x 10.4 server enable mail for account via terminal

  - by Chris

  Hello- I have an account on an OS X 10.4 server that I don't have physical access to (must use SSH). For arguments sake, let's call the account 'Bob'. Bob's account exists and appears to be fully functional, however he does not have email. How do I enable, via terminal, email for Bob's account, such that he can receive email at [email protected]? I already have the mail server all set up with several working accounts in it, I just need to add Bob. I have searched all over Google for over six hours now, but can't seem to find an answer that fits my situation. Any help is appreciated. P.S. - I am not adverse to just deleting the account and starting over, if that would make things easier...

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• Does water damage a fiber optic / cat5 cable

  - by chris

  One of the buildings I support recently had an adventure with a broken fire sprinkler. Lots of water everywhere. One of the "drains" the water used was the vertical risers between network closets. The cable plant in this building has bundles of cat5e as well as conduit with bundles of multimode fiber optic cables. The fiber is standard multi strand plenum rated stuff that terminates in boxes that have the patches to the switches. As far as I can tell, no water got near the ends of the cables (fiber or copper) but the conduit was saturated, and is likely still saturated because there isn't any air flow to dry the cables out. My gut reaction is that while it didn't do the cables any favors, it likely also isn't going to cause any problems. A little more reading / googling around leads me to believe that the water may cause problems down the road. Some pretty pictures so everyone knows what I'm talking about: Fiber conduit: Vertical riser, going down: Vertical riser, going up: Does anyone have any experience with this sort of damage and how to deal with it? Should we just ask the insurance adjuster to add "pull new structured cable" to the list of things to be replaced? And, if the opinion is "replace it because it'll start failing randomly over time" please include links that describe the specific failure modes, so I've got some ammo to use with the adjuster.

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• NGiNX + PHP5-fpm + CDN Tools (plugin)

  - by chris hough

  I am trying to activate the CDN tools plugin and I keep getting the following error: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /srv/www/www.triathleteskitchen.com/wp-content/plugins/cdn-tools/cdn_classes/cloudfiles/cloudfiles_http.php on line 252 After extensive research on this issue in which I updated both of the following settings: max_execution_time = 300 memory_limit = 128M and verified the settings are active by setting up a dump phpinfo() page. Still no luck /cry I am curious if any php geeks better than me have any ideas or can point me in the right direction. Happy Holidays to you and your families :)

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• DNS queries to compromise DNS cache [on hold]

  - by Chris

  The transaction ID for DNS queries can take values from 1 to 65,536 and my computer pseudorandomly chooses one for each DNS request. If I sents 1,024 false replies per request, how many requests should I trigger to compromise the DNS cache with probability 99%? or as close tot hat as I can get. Thanks I'm getting a result of .6 requests which doesn't seem right to me. Feel as though it should be around 30

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• Monitor RAM usage on CentOS and restart Apache at a certain usage

  - by Chris

  Hi, I'm running a CentOS 5.3 server with a basic LAMP stack. I've optimized LAMP and my code to run efficiently as possible, but Apache has a memory leak somewhere that kills my server every hour or so. What is the best way to write a script that will monitor the memory usage and if it peaks over, say, 450MB kill all the Apache processes and restart Apache. I know C++/PHP and basic Linux server administration but I'm not familiar with Perl or bash scripting. I'd be open to learn any solutions, though, as a temporary solution while I find the issue.

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• How to jump through an IP ad in firefox?

  - by chris

  I use firefox with a lot of anti-ad extension, like adblock, NoScript, Ghosty etc. I found this IP 220.191.158.69 always in the list of NoScript, I want to ban this IP. I have checked it, searched it. It is from China telecom damn Ad. I guess NoScript can ban this IP already, but When I do not allow that IP, sometimes a webpage can not be loaded at first time, I need to refresh two or more times. I hate it... So I hope there are some way or browser extensions or script can jump through this damn IP.

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• OSX Samba Server

  - by Chris Maness

  Hello I have a MacPro that I'm using as a local file server. I mapped a directory on the secondary hard drive of the MacPro as a drive on our local Windows box. It worked fine for about a week and then suddenly stopped working. The windows computer gives the error that it's an invalid username and password however I have checked and double checked to ensure that the user and pass are correct to no avail. Anyone have any ideas on what's going on here?

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• !! 0xc01a00d !! aka Vista won't boot

  - by Chris

  Answer: Parts of the hard drive are corrupted. All of my user's code was checked in, so I'm just going to format the box. One of my users has an HP DV5-1235dx laptop running Windows Vista Professional x64. Last night, our WSUS server pushed out a few updates including "Security Update for Windows Vista for x64-based Systems (KB960859)". When we try to boot the laptop today, a black screen with white text comes up displaying: xxx/169894 (something) Where xxx increments rapidly and something is some dll or registry key. Eventually that stops and the screen displays !! 0xc01a00d !! 35566/169894 (\Registry\Machine\COMPONENTS\DerivedDat...) No other computers that received this update are displaying the same error. So far I've tried running CHKDSK off of HBCD. It repaired a thing or two, but the computer still doesn't boot. I tried repairing the Windows install from the Vista CD, but I get a black screen with white text displaying something along the lines of: 0 No Emulation System Type 00 1 No Emulation System Type 00 Select one of the above Booting in Last Known Good Configuration doesn't work. Booting in Safe Mode freezes at Loading Windows Files [snip] Loaded: \windows\system32\drivers\crcdisk.sys Please wait... My next step is trying to boot Safe Mode with Command Prompt and try to run rstrui.exe. While I do that, does anybody have any guidance? Edit: Booting into Safe Mode with Command Prompt will not work. See Booting in Safe Mode above. Edit 2: I managed to boot from the Vista DVD. I ran the system repair, and now I get a black screen with white text saying: !! 0xc0000034 !! 290/169894 (_0000000000000000.cdf-ms) Edit 3: I ran the system repair again, and it attempted to repair my hard drive. It failed. Problem Signature: Problem Event Name: Startup Repair V2 Problem Signature 01: External Media Problem Signature 02: 6.0.6001.18000.6.0.6001.18000 Problem Signature 03: 4 Problem Signature 04: 196611 Problem Signature 05: CorruptVolume Problem Signature 06: NoBootFailure Problem Signature 07: 0 Problem Signature 08: 0 Problem Signature 09: unknown Problem Signature 10: 1168 OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033 Answer: Parts of the hard drive are corrupted. All of my user's code was checked in, so I'm just going to format the box.

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• Troubleshooting inconsistent ODBC connectivity

  - by Chris

  I'm attempting to integrate UPS WorldShip with a SQL Server 2008 R2 database but the connection is very inconsistent. UPS claims this is a DSN/Windows problem and I have not been able to convince them otherwise. The integration is quite simple: my shipping guy clicks a button which opens a form where he enters an order #. After pressing enter the shipping information will be pulled from the database for that order #. The problem is that WorldShip often times thinks the DSN does not exist. However, I am able to open WorldShip's customization tool and browse all the tables and fields in the database my DSN is connected to which means at the very least my DSN does, in fact, exist. The reason this has been so difficult to troubleshoot is because there is no consistency to the problem and I'm not able to reliably repeat any behavior. That is to say that rebooting the PC doesn't cause the connection to break and opening the integration tool and viewing the tables and fields doesn't cause the integration button to work. Is there some way for me to monitor this connection from the SQL server or get any clues as to why it fails? As requested by TallTed here is a sample of the trace file I created. After a mere 5 hours the trace file was over 130MB so there's no way I could provide it in its entirety. WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 DIAG [IM006] [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed (0) WorldShipTD d94-690 ENTER SQLAllocHandle SQLSMALLINT 3 <SQL_HANDLE_STMT> SQLHANDLE 0x0C662FC0 SQLHANDLE * 0x03EBCE38 WorldShipTD d94-690 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 <SQL_HANDLE_STMT> SQLHANDLE 0x0C662FC0 SQLHANDLE * 0x03EBCE38 ( 0x0C6632A0) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 0 <SQL_ATTR_QUERY_TIMEOUT> SQLPOINTER 30 SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 0 <SQL_ATTR_QUERY_TIMEOUT> SQLPOINTER 30 SQLINTEGER -5 DIAG [HYC00] [Microsoft][ODBC Microsoft Access Driver]Optional feature not implemented (106) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10) WorldShipTD d94-690 ENTER SQLGetInfoW HDBC 0x0C662FC0 UWORD 77 <SQL_DRIVER_ODBC_VER> PTR 0x03EBCEDC SWORD 100 SWORD * 0x0028E290 WorldShipTD d94-690 EXIT SQLGetInfoW with return code 0 (SQL_SUCCESS) HDBC 0x0C662FC0 UWORD 77 <SQL_DRIVER_ODBC_VER> PTR 0x03EBCEDC [ 10] "03.51" SWORD 100 SWORD * 0x0028E290 (10) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 1228 <unknown> SQLPOINTER [Unknown attribute 1228] SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1228 <unknown> SQLPOINTER [Unknown attribute 1228] SQLINTEGER -5 DIAG [HY092] [Microsoft][ODBC Microsoft Access Driver]Invalid attribute/option identifier (86) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10) WorldShipTD d94-690 ENTER SQLSetStmtAttrW SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 WorldShipTD d94-690 EXIT SQLSetStmtAttrW with return code -1 (SQL_ERROR) SQLHSTMT 0x0C6632A0 SQLINTEGER 1227 <unknown> SQLPOINTER [Unknown attribute 1227] SQLINTEGER -5 DIAG [HY092] [Microsoft][ODBC Microsoft Access Driver]Invalid attribute/option identifier (86) WorldShipTD d94-690 ENTER SQLGetDiagFieldW SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 WorldShipTD d94-690 EXIT SQLGetDiagFieldW with return code 0 (SQL_SUCCESS) SQLSMALLINT 3 SQLHANDLE 0x0C6632A0 SQLSMALLINT 1 SQLSMALLINT 4 SQLPOINTER 0x00520708 SQLSMALLINT 12 SQLSMALLINT * 0x0028E2A8 (10)

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• Windows Small Business Server 2008 and Exchange 2010

  - by Chris Marisic

  Is there going to be a release of SBS 2008 that includes Exchange 2010? I want to take this into consideration as I might purchase SBS for the premium edition to get Sql Server at a much more cost effective rate but it feels like I would be getting shorted if I purchase SBS 2008 and receive Exchange 2007 since it is now outdated to 2010.

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• Active Directory GPO - New Password Rules

  - by Chris Gunner

  In implementing a GPO for Active Directory, a colleague has mentioned that they have implemented one which disallows 'similar' new password to be chosen - i.e. 'password1' cannot be changed to 'password2'. Seeing as AD stores all passwords as hashes, and a hash of the two options above would be markedly different and certainly not related - how can this be possible?

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• Problem linking two Cisco routers with a static route

  - by Chris Kaczor

  I'm trying to link two Cisco routers with a static route and I haven't been able to get it working as expected. Here is the basic setup: Router 1 - WRV210 - 192.168.1.1 - connected to cable modem Router 2 - RV120W - 192.168.2.1 I already have several machines on Router 1 that are working and I want to setup Router 2 with a few other machines on the different subnet. Here is what I've configured: Connected the WAN port on Router 2 to a LAN port on Router 1 Configured Router 1 to give 192.168.1.2 to Router 2 via DHCP Configured Router 1 with a static route (192.168.2.0 mask 255.255.255.0) to 192.168.1.2 using the LAN & Wireless interface Disabled the firewall on Router 2 (since it is covered by Router 1) Configured Router 2 to "Router" mode instead of "NAT" mode Configured Router 2 with a static route (192.168.1.0 mask 255.255.255.0) to 192.168.1.1 using the WAN interface From the research I've done I think that should be enough but things aren't working exactly as expected: Router 2 can ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) A machine on Router 2 can ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) Router 1 can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) A machine on Router 1 can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) Router 1 and a machine on Router 1 can ping 192.168.1.2 (Router 2 itself) I'm confused as to why Router 1 cannot talk to the 192.168.2.0/255.255.255.0 subnet. Any help would be greatly appreciated.

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• Virutal Machine loses network connectivity on Hyper V

  - by Chris W

  We're running a number of VMs on a 6 node failover cluster of blades using Hyper V. We have an intermittent issue (every few days at different times - not a fixed frequency) of VMs losing network connectivity. Console access to the VM suggests all is fine and the underlying blade has normal connectivity. To resolve the problem we either have to re-start the VM or, more usually, we do a live migration to another blade which fires up connectivity and we then migrate it back to the original blade. I've had 3 instances of this happen with a specific VM running on a particular blade however it has happened once with a different VM running on a different blade. All VMs and blades have the same basic setup and are running Windows 2008 R2. Any ideas where I should be looking to diagnose the possible causes of this problem as the event logs provide no help?

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• Good way to run commands on remote computer without its own public-facing IP address (Linux Centos)

  - by Chris Dutrow

  Have a few computers running Linux Centos 6.4. They are connected to an unmanaged switch, which in turn, is connected to a router (Verzion Fios issue). What is a good way to "log in" to one of the computers so that I can run commands? Do I need to use SSH, or something different? Since the computers do not have their own public-facing IP addresses, do I need to set up some kind of port forwarding within the router? What is a simple, reliable way to accomplish this? Thanks so much!

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• Is Windows Update deleting Sticky Notes (StikyNot.exe)?

  - by Chris Hulan

  I got a Windows 7 computer for Christmas and I like the Sticky Notes application. But twice now, the sticky notes have disappeared after an automatic Windows Update. I managed to navigate system restore and recover them, but it was a pain. The update seems to be deleting StikyNot.exe, but I haven't been able to find any info on why. Has anyone else experienced this? Any ideas how to prevent it from happening again?

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