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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Introduction to Lean Software Development and Kanban Systems

  - by Ben Griswold

  Last year I took myself through a crash course on Lean Software Development and Kanban Systems in preparation for an in-house presentation.  I learned a bunch.  In this series, I’ll be sharing what I learned with you.   If your career looks anything like mine, you have probably been affiliated with a company or two which pushed requirements gathering and documentation to the nth degree. To add insult to injury, they probably added planning process (documentation, requirements, policies, meetings, committees) to the extent that it possibly retarded any progress. In my opinion, the typical company resembles the quote from Tom DeMarco. It isn’t enough just to do things right – we also had to say in advance exactly what we intended to do and then do exactly that. In the 1980s, Toyota turned the tables and revolutionize the automobile industry with their approach of “Lean Manufacturing.” A massive paradigm shift hit factories throughout the US and Europe. Mass production and scientific management techniques from the early 1900’s were questioned as Japanese manufacturing companies demonstrated that ‘Just-in-Time’ was a better paradigm. The widely adopted Japanese manufacturing concepts came to be known as ‘lean production’. Lean Thinking capitalizes on the intelligence of frontline workers, believing that they are the ones who should determine and continually improve the way they do their jobs. Lean puts main focus on people and communication – if people who produce the software are respected and they communicate efficiently, it is more likely that they will deliver good product and the final customer will be satisfied. In time, the abstractions behind lean production spread to logistics, and from there to the military, to construction, and to the service industry. As it turns out, principles of lean thinking are universal and have been applied successfully across many disciplines. Lean has been adopted by companies including Dell, FedEx, Lens Crafters, LLBean, SW Airlines, Digital River and eBay. Lean thinking got its name from a 1990’s best seller called The Machine That Changed the World : The Story of Lean Production. This book chronicles the movement of automobile manufacturing from craft production to mass production to lean production. Tom and Mary Poppendieck, that is.  Here’s one of their books: Implementing Lean Software Thinking: From Concept to Cash Our in-house presentations are supposed to run no more than 45 minutes.  I really cranked and got through my 87 slides in just under an hour. Of course, I had to cheat a little – I only covered the 7 principles and a single practice. In the next part of the series, we’ll dive into Principle #1: Eliminate Waste. And I am going to be a little obnoxious about listing my Lean and Kanban references with every series post.  The references are great and they deserve this sort of attention. 

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• Taking the fear out of a Cloud initiative through the use of security tools

  - by user736511

  Typical employees, constituents, and business owners  interact with online services at a level where their knowledge of back-end systems is low, and most of the times, there is no interest in knowing the systems' architecture.  Most application administrators, while partially responsible for these systems' upkeep, have very low interactions with them, at least at an operational, platform level.  Of greatest interest to these groups is the consistent, reliable, and manageable operation of the interfaces with which they communicate.  Introducing the "Cloud" topic in any evolving architecture automatically raises the concerns for data and identity security simply because of the perception that when owning the silicon, enterprises are not able to manage its content.  But is this really true?   In the majority of traditional architectures, data and applications that access it are physically distant from the organization that owns it.  It may reside in a shared data center, or a geographically convenient location that spans large organizations' connectivity capabilities.  In the end, very often, the model of a "traditional" architecture is fairly close to the "new" Cloud architecture.  Most notable difference is that by nature, a Cloud setup uses security as a core function, and not as a necessary add-on. Therefore, following best practices, one can say that data can be safer in the Cloud than in traditional, stove-piped environments where data access is segmented and difficult to audit. The caveat is, of course, what "best practices" consist of, and here is where Oracle's security tools are perfectly suited for the task.  Since Oracle's model is to support very large organizations, it is fundamentally concerned about distributed applications, databases etc and their security, and the related Identity Management Products, or DB Security options reflect that concept.  In the end, consumers of applications and their data are to be served more safely in a controlled Cloud environment, while realizing the many cost savings associated with it. Having very fast resources to serve them (such as the Exa* platform) makes the concept even more attractive.  Finally, if a Cloud strategy does not seem feasible, consider the pros and cons of a traditional vs. a Cloud architecture.  Using the exact same criteria and business goals/traditions, and with Oracle's technology, you might be hard pressed to justify maintaining the technical status quo on security alone. For additional information please visit Oracle's Cloud Security page at: http://www.oracle.com/us/technologies/cloud/cloud-security-428855.html

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• Language Club

  - by Ben Griswold

  We started a language club at work this week.  Thus far, we have a collective interest in a number of languages: Python, Ruby, F#, Erlang, Objective-C, Scala, Clojure, Haskell and Go. There are more but these 9 received the most votes. During the first few meetings we are going to determine which language we should tackle first. To help make our selection, each member will provide a quick overview of their favored language by answering the following set of questions: Why are you interested in learning “your” language(s). (There’s lots of work, I’m an MS shill, It’s hip and  fun, etc) What type of language is it?  (OO, dynamic, functional, procedural, declarative, etc) What types of problems is your language best suited to solve?  (Algorithms over big data, rapid application development, modeling, merely academic, etc) Can you provide examples of where/how it is being used?  If it isn’t being used, why not?  (Erlang was invented at Ericsson to provide an extremely fault tolerant, concurrent system.) Quick history – Who created/sponsored the language?  When was it created?  Is it currently active? Does the language have hardware support (an attempt was made at one point to create processor instruction sets specific to Prolog), or can it run as an interpreted language inside another language (like Ruby in the JVM)? Are there facilities for programs written in this language to communicate with other languages?  How does this affect its utility? Does the language have a IDE tool support?  (Think Eclipse or Visual Studio) How well is the language supported in terms of books, community and documentation? What’s the number one things which differentiates the language from others?  (i.e. Why is it cool?) How is the language applicability to us as consultants?  What would the impact be of using the language in terms of cost, maintainability, personnel costs, etc.? What’s the number one things which differentiates the language from others?  (i.e. Why is it cool?) This should provide an decent introduction into nearly a dozen languages and give us enough context to decide which single language deserves our undivided attention for the weeks to come.  Stay tuned for the winner…

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• Fast Data: Go Big. Go Fast.

  - by J Swaroop

  Cross-posting Dain Hansen's excellent recap of the Big Data/Fast Data announcement during OOW: For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details.

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• Log Debug Messages without Debug Serial on Shipped Device

  - by Kate Moss' Open Space

  Debug message is one of the ancient but useful way for problem resolving. Message is redirected to PB if KITL is enabled otherwise it goes to default debug port, usually a serial port on most of the platform but it really depends on how OEMWriteDebugString and OEMWriteDebugByte are implemented. For many reasons, we don't want to have a debug serial port, for example, we don't have enough spare serial ports and it can affect the performance. So some of the BSP designers decide to dump the messages into other media, could be a log file, shared memory or any solution that is suitable for the need. In CE 5.0 and previous, OAL and Kernel are linked into one binaries; in the other word, you can use whatever function in kernel, such as SC_CreateFileW to access filesystem in OAL, even this is strongly not recommended. But since the OAL is being a standalone executable in CE 6.0, we no longer can use this back door but only interface exported in NKGlobal which just provides enough for OAL but no more. Accessing filesystem or using sync object to communicate to other drivers or application is even not an option. Sounds like the kernel lock itself up; of course, OAL is in kernel space, you can still do whatever you want to hack into kernel, but once again, it is not only make it a dirty solution but also fragile. So isn't there an elegant solution? Let's see how a debug message print out. In private\winceos\COREOS\nk\kernel\printf.c, the OutputDebugStringW is the one for pumping out the messages; most of the code is for error handling and serialization but what really interesting is the following code piece     if (g_cInterruptsOff) {         OEMWriteDebugString ((unsigned short *)str);     } else {         g_pNKGlobal->pfnWriteDebugString ((unsigned short *)str);     }     CELOG_OutputDebugString(dwActvProcId, dwCurThId, str); It outputs the message to default debug output (is redirected to KITL when available) or OAL when needed but note that highlight part, it also invokes CELOG_OutputDebugString. Follow the thread to private\winceos\COREOS\nk\logger\CeLogInstrumentation.c, this function dump whatever input to CELOG. So whatever the debug message is we always got a clone in CELOG. General speaking, all of the debug message is logged to CELOG already, so what you need to do is using celogflush.exe with CELZONE_DEBUG zone, and then viewing the data using the by Readlog tool. Here are some information about these tools CELOG - http://msdn.microsoft.com/en-us/library/ee479818.aspx READLOG - http://msdn.microsoft.com/en-us/library/ee481220.aspx Also for advanced reader, I encourage you to dig into private\winceos\COREOS\nk\celog\celogdll, the source of CELOG.DLL and use it as a starting point to create a more lightweight debug message logger for your own device!

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• Why learn Flash Builder 4 (Flex) when I can just use Flash Professional?

  - by Jason McKenna

  I want to learn Flash Builder 4 (Flex) because I see sooo many jobs requesting experience with it. i also just like knowing stuff. I am also very interested in focusing on RIA development now. BUT... can anyone tell me CLEARLY why the heck I would ever use FLEX over Flash Pro?? it is a time investment, so is it worth it? All I read are misguided posts about how Flash Pro is for games and banner ads, and Flex is for programmers and RIAs blah blah... this simply isn't so from my 9 years of contracting experience. I'm 99.9% certain that I can build anything a flex developer can build, but using Flash Pro. I can build powerful AS3-driven apps for the desktop, mobile device, or browser, and I can link to databases with XML and I can import text files and communicate with ColdFusion and everything. The advantage with Flash Pro is that I can also easily and clearly animate transitions and build custom elements that look the way I want/need them to look for my specific client. Why would I want to use a bunch of pre-built components that drive my file sizes to the moon?? Who is happy with a drag-n-drop button?? Is Flex just a thing made for programmer people with no artistic inclination? What is the advantage of using it?? It takes me back to Visual Basic class. Seems like a pain to have to use multiple tools to import crap from Flash Pro into Flex and yada yada... why when I can do it all nicely in Flash Pro to begin with. Am I clueless, or missing some major piece of the puzzle? Thanks for any clarity. PS, I couldn't care less about the code editors. It aint that bad people. They make it out like the thing doesn't even respond to keyboard input or something. Does everthing I need it do anyways. Please help out here. If I just dont need to learn it, I dont want to waste the time. Jase

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• Characteristics of a Web service that promote reusability and change

  Characteristics of a Web service that promote reusability and change:  Standardized Data Exchange Formats (XML, JSON) Standardized communication protocols (Soap, Rest) Promotes Loosely Coupled Systems  Standardized Data Exchange Formats (XML, JSON) XML W3.org defines Extensible Markup Language (XML) as a simplistic text format derived from SGML. XML was designed to solve challenges found in large-scale electronic publishing. In addition,  XML is playing an important role in the exchange of data primarily focusing on data exchange on the web. JSON JavaScript Object Notation (JSON) is a human-readable text-based standard designed for data interchange. This format is used for serializing and transmitting data over a network connection in a structured format. The primary use of JSON is to transmit data between a server and web application. JSON is an alternative to XML. Standardized communication protocols (Soap, Rest) Soap W3Scools.com defines SOAP as a simple XML-based protocol. This protocol lets applications exchange data over HTTP.  SOAP provides a way to communicate between applications running on different operating systems, with different technologies and programming languages. Rest In 2007, Stefan Tilkov defines Representational State Transfer (REST) as a set of principles that outlines how Web standards are supposed to be used.  Using REST in an application will ensure that it exploits the Web’s architecture to its benefit. Promotes Loosely Coupled Systems “Loose coupling as an approach to interconnecting the components in a system or network so that those components, also called elements, depend on each other to the least extent practicable. Coupling refers to the degree of direct knowledge that one element has of another.” (TechTarget.com, 2007) “Loosely coupled system can be easily broken down into definable elements. The extent of coupling in a system can be measured by mapping the maximum number of element changes that can occur without adverse effects. Examples of such changes include adding elements, removing elements, renaming elements, reconfiguring elements, modifying internal element characteristics and rearranging the way in which elements are interconnected.” (TechTarget.com, 2007) References: W3C. (2011). Extensible Markup Language (XML). Retrieved from W3.org: http://www.w3.org/XML/ W3Scools.com. (2011). SOAP Introduction. Retrieved from W3Scools.com: http://www.w3schools.com/soap/soap_intro.asp Tilkov, Stefan. (2007). A Brief Introduction to REST. Retrieved from Infoq.com: http://www.infoq.com/articles/rest-introduction TechTarget.com. (2011). loose coupling. Retrieved from TechTarget.com: http://searchnetworking.techtarget.com/definition/loose-coupling

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• Leading an offshore team

  - by Chuck Conway

  I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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• Monitoring Your Servers

  - by Grant Fritchey

  If you are the DBA in a large scale enterprise, you’re probably already monitoring your servers for up-time and performance. But if you work for a medium-sized business, a small shop, or even a one-man operation, chances are pretty good that you’re not doing that sort of monitoring. You know that you’re supposed to be doing it, but other things, more important at-the-moment things, keep getting in the way. After all, which is more important, some monitoring or backup testing?  Backup testing, of course. Monitoring is frequently one of those things that you do when can get around to it.  Well, as you can see at the right, I have your round tuit ready to go. What if I told you that you could get monitoring on your servers for up-time, job completion, performance, all the standard stuff? And what if I told you that you wouldn’t need to install and configure another server in your environment to get it done? And what if I told you that you’d be able to set up and customize your alerts so you could know if your server was offline or a drive was full? Almost nothing for you to do, and you’ll have a full-blown monitoring process. Sounds to good to be true doesn’t it? Well, it’s coming. We’re creating an online, remote, monitoring system here at Red Gate. You’ll be able to use our SQL Monitor tool (which you can see here, monitoring SQL Server Central in real time) to keep track of your systems, but without having to set up a server and a database for storing the information collected. Instead, we’re taking advantage of services available through the internet to enable collection and storage of this information remotely, off your systems. All you have to do is install a piece of software that will communicate between our service and your servers and you’ll be off and running. It’s that easy. Before you get too excited, let me break the news that this is the near future I’m talking about. We’re setting up the program and there’s a sign-up you can use to get in on the initial tests.

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• Why learn Flash Builder 4 (Flex) when I can just use Flash Professional?

  - by Jason McKenna

  I want to learn Flash Builder 4 (Flex) because I see so many jobs requesting experience with it. I also just like knowing stuff. I am also very interested in focusing on RIA development now. BUT... can anyone tell me CLEARLY why the heck I would ever use FLEX over Flash Pro? It is a time investment, so is it worth it? All I read are misguided posts about how Flash Pro is for games and banner ads, and Flex is for programmers and RIAs blah blah... this simply isn't so from my 9 years of contracting experience. I'm 99.9% certain that I can build anything a flex developer can build, but using Flash Pro. I can build powerful AS3-driven apps for the desktop, mobile device, or browser, and I can link to databases with XML and I can import text files and communicate with ColdFusion and everything. The advantage with Flash Pro is that I can also easily and clearly animate transitions and build custom elements that look the way I want/need them to look for my specific client. Why would I want to use a bunch of pre-built components that drive my file sizes to the moon? Who is happy with a drag-n-drop button? Is Flex just a thing made for programmer people with no artistic inclination? What is the advantage of using it? It takes me back to Visual Basic class. Seems like a pain to have to use multiple tools to import crap from Flash Pro into Flex and yada yada... why when I can do it all nicely in Flash Pro to begin with. Am I clueless, or missing some major piece of the puzzle? Thanks for any clarity. PS, I couldn't care less about the code editors. It ain't that bad people. They make it out like the thing doesn't even respond to keyboard input or something. Does everything I need it do anyways. Please help out here. If I just don't need to learn it, I don't want to waste the time.

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• Why is it necessary to install EFI/rEFInd/UEFI/... on a SD Card since the Macbook Pro seems to already have it?

  - by user170794

  Dear askubuntu members, I own a Macbook Pro (late 2009) and when I boot the laptop and hold the alt key meanwhile, there is a EFI screen, so EFI is installed on... the firmware? I had a few troubles with my hard disk, so I had to change it, but I haven't installed OS X, I have only installed Ubuntu and still the EFI screen is there which is surely a good thing. As the new hard disk is making troubles again, I am using Puppy Linux, booting from a CD each time, which is unconfortable. So I am trying to have Ubuntu installed on a SD Card. After having spent many months on the internet grabing informations anywhere I can and trying several things, I applied this method: http://www.weihermueller.de/mac/ I succeeded in making one SD Card recognizable by the EFI of my laptop (holding alt key @ boot), but nothing installed on it yet as I fear to lose the recognizable-by-EFI part. I haven't succeded in producing the same result on another SD Card. I have a bootable USB key of Ubuntu (yipee) which works like a live CD, made with the help of Universal Linux UDF Creator, found there: http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/ on which I have put Ubuntu 13.04 64bit, retrieved from the official deposits. Eventhough I have to add the "nouveau.noaccel=1" option to the grub command line launching Linux, it works (yipee again) properly as a live cd. When installing Ubuntu I come across the "where do I wanna put Ubuntu" window, I partition another SD Card in: the EFI part (40MB) the Linux part (15GB< <16GB) The installation works fine and finishes with no problem. But at the reboot, the SD Card where Linux is installed is not recognized by the EFI, the icons are : the CD (Puppy Linux), the USB stick (from Linux UDF Creator), the hard drive (the formerly-working Ubuntu 12) but no fourth icon of the SD Card whatsoever. As the title of this thread suggests, I am wondering: why there is a need for EFI to be installed on the SD Card since EFI seems to be on my laptop anyway? why EFI has to be on a different partition than the Linux's one? How do both parts communicate? why the EFI part on the SD Card made with the help of the live-USB key isn't recognized? on the EFI partition, there is a folder named "EFI" which contains another folder named "ubuntu" which contains a file named "grubx64.efi", why is there a thing called grub? Is it the Linux's grub where one can chose either to boot, to boot in safe mode, etc.? Thank you for your patience, looking forward for any kind of answer, Julien

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• JavaOne: Parleys.com, Spring Vs. Java EE and HTML5 tooling

  - by delabassee

  Parleys.com, a 2012 Duke's Choice Award winner, is an E-Learning platform that host content from different sources (conferences, JUGs meetings, etc.). There is a lot of technical content available for online but also offline consumption, including many sessions on Java EE. Parleys has just released, for free, all the Devoxx 2011 sessions (video and slides sync'ed!). From a technical point of view, Parleys.com is interesting as they have switched from Spring to Java EE 6 to avoid being locked in a proprietary framework. During the GlassFish Community BoF, Stephan Janssen (Parleys.com and Devoxx founder) also presented how GlassFish is used to support 2000 concurrent Parleys users over a cluster of 2 GlassFish instances. Talking about Java EE and/or Spring, Harshad Oak has posted an update on the 'Spring Vs. Java EE' panel discussion that took place on Tuesday. As Arun said standards such as Java EE does not necessarily refrain innovation: "JBoss Forge & Arquillian from RedHat are great examples of innovation in the JavaEE community. Standardization is important but innovation does continue even within that framework." Simplicity, productivity along with HTML5 are the driving themes of Java EE 7. In terms of simplicity and productivity, the developer experience can also be improved by the tooling. Every NetBeans release comes with a large set of improvements, the just released NetBeans 7.3 beta is no exception. The goal of ‘NB 7.3’s Project Easel’ is to improve HTML5 development, something that will be handy for Java EE 7 developers. Project Easel can, for example, communicate directly to Chrome's WebKit engine, this feature was shown during Sunday's Technical Keynote at the end of the Java EE section. In this beta release, Chrome and the embedded JavaFX browser are the only supported browsers but the NetBeans team plan to add support, over time, for other WebKit based browsers. NetBans 7.3 beta NetBeans 7.3 screenscasts Today (i.e. Wednesday 3rd) is also the final exhibition day, so make sure to visit the Java EE and the GlassFish pods on the Java DEMOgrounds (Hilton Grand Ballroom, 9:30 am - 5:00 pm). Finally, here are some Java EE and GlassFish related activities worth attending today if you are at JavaOne : Wednesday October 3rd Time Title Location 8:30-9:30am What's New in Servlet 3.1: An Overview Parc 55 Mission 8:30-9:30am Bean Validation 1.1: What's New Under the Hood Parc 55Cyril Magnin II/III 10:00-11:00am JSR 353: Java API for JSON Processing Parc 55 Mission 10:00-12:00pm Tutorial : Integrating Your Service into the GlassFish PaaS Platform Parc 55 Devisidero 11:30-12:30pm What's New in JSF: A Complete Tour of JSF 2.2 Parc 55Cyril Magnin I 11:30-12:30pm Best of Both Worlds: Java Persistence with NoSQL and SQL Parc 55 Mission 1:00-2:00pm Sharding Middleware to Achieve Elasticity and High Availability in the Cloud Parc 55Market Street 1:00-2:00pm Pimp My RESTful Java Applications Parc 55Cyril Magnin I 3:00-4:00pm Migrating Spring to Java EE Parc 55Cyril Magnin II/III 4:30-5:30pm JavaEE.Next(): Java EE 7, 8, and Beyond Parc 55Cyril Magnin II/III 4:30-5:30pm HTML5 WebSocket and Java Parc 55Cyril Magnin I 4:30-5:30pm Easy Middleware for Your Embedded Device Nikko Ballroom II/III

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• Updating My Online Boggle Solver Using jQuery Templates and WCF

  With WebForms, each ASP.NET page's rendered output includes a <form> element that performs a postback to the same page whenever a Button control within the form is clicked, or whenever the user modifies a control whose AutoPostBack property is set to True. This model simplifies web page development, but carries with it some costs - namely, the large amount of data exchanged between the client and the server during a postback. On postback the browser sends the values of all of its form fields (including hidden ones, like view state, which may be quite large) to the server; the server then sends back the entire contents of the web page. While there are some scenarios where this amount of information needs to be exchanged, in many cases the user has performed some action that requires far less information to be exchanged. With a little bit of forethought and code we can have the browser and server exchange much less data, which leads to more responsive web pages and an improved user experience. Over the past several weeks I've been writing an article series on accessing server-side data from client script. Rather than rely solely on forms and postbacks, many websites use JavaScript code to asynchronously communicate with the server in response to the page loading or some other user action. The server, upon receiving the JavaScript-initiated request, returns just the data needed by the browser, which the browser then seamlessly integrates into the web page. There are a variety of technologies and techniques that can be employed to provide both the needed server- and client-side functionality. Last week's article, Using WCF Services with jQuery and the ASP.NET Ajax Library, explored using the Windows Communication Foundation, or WCF, to serve data from the web server and showed how to consume such a service using both the ASP.NET Ajax Library and jQuery. In a previous 4Guys article, Creating an Online Boggle Solver, I built an application to find all solutions in a game of Boggle. (Boggle is a word game trademarked by Parker Brothers and Hasbro that involves several players trying to find as many words as they can in a 4x4 grid of letters.) This article takes the lessons learned in Using WCF Services with jQuery and the ASP.NET Ajax Library and uses them to update the user interface for my online Boggle solver, replacing the existing WebForms-based user interface with a more modern and responsive interface. I also used jQuery Templates, a JavaScript-based templating library that is useful for displaying the results from a server-side service. Read on to learn more! Read More >

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• In an Entity-Component-System Engine, How do I deal with groups of dependent entities?

  - by John Daniels

  After going over a few game design patterns, I have settle with Entity-Component-System (ES System) for my game engine. I've reading articles (mainly T=Machine) and review some source code and I think I got enough to get started. There is just one basic idea I am struggling with. How do I deal with groups of entities that are dependent on each other? Let me use an example: Assume I am making a standard overhead shooter (think Jamestown) and I want to construct a "boss entity" with multiple distinct but connected parts. The break down might look like something like this: Ship body: Movement, Rendering Cannon: Position (locked relative to the Ship body), Tracking\Fire at hero, Taking Damage until disabled Core: Position (locked relative to the Ship body), Tracking\Fire at hero, Taking Damage until disabled, Disabling (er...destroying) all other entities in the ship group My goal would be something that would be identified (and manipulated) as a distinct game element without having to rewrite subsystem form the ground up every time I want to build a new aggregate Element. How do I implement this kind of design in ES System? Do I implement some kind of parent-child entity relationship (entities can have children)? This seems to contradict the methodology that Entities are just empty container and makes it feel more OOP. Do I implement them as separate entities, with some kind of connecting Component (BossComponent) and related system (BossSubSystem)? I can't help but think that this will be hard to implement since how components communicate seem to be a big bear trap. Do I implement them as one Entity, with a collection of components (ShipComponent, CannonComponents, CoreComponent)? This one seems to veer way of the ES System intent (components here seem too much like heavy weight entities), but I'm know to this so I figured I would put that out there. Do I implement them as something else I have mentioned? I know that this can be implemented very easily in OOP, but my choosing ES over OOP is one that I will stick with. If I need to break with pure ES theory to implement this design I will (not like I haven't had to compromise pure design before), but I would prefer to do that for performance reason rather than start with bad design. For extra credit, think of the same design but, each of the "boss entities" were actually connected to a larger "BigBoss entity" made of a main body, main core and 3 "Boss Entities". This would let me see a solution for at least 3 dimensions (grandparent-parent-child)...which should be more than enough for me. Links to articles or example code would be appreciated. Thanks for your time.

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• Another question about handling game states

  - by Eva

  I'm making a game designed with the entity-component paradigm that uses systems to communicate between components as explained here. I've reached the point in my development that I need to add game states (such as paused, playing, level start, round start, game over, etc.), but I'm not sure how to do it with my framework. I've looked at this code example on game states which everyone seems to reference, but I don't think it fits with my framework. It seems to have each state handling its own drawing and updating. My framework has a SystemManager that handles all the updating using systems. For example, here's my RenderingSystem class: public class RenderingSystem extends GameSystem { private GameView gameView_; /** * Constructor * Creates a new RenderingSystem. * @param gameManager The game manager. Used to get the game components. */ public RenderingSystem(GameManager gameManager) { super(gameManager); } /** * Method: registerGameView * Registers gameView into the RenderingSystem. * @param gameView The game view registered. */ public void registerGameView(GameView gameView) { gameView_ = gameView; } /** * Method: triggerRender * Adds a repaint call to the event queue for the dirty rectangle. */ public void triggerRender() { Rectangle dirtyRect = new Rectangle(); for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); dirtyRect.add(graphicsComponent.getDirtyRect()); } gameView_.repaint(dirtyRect); } /** * Method: renderGameView * Renders the game objects onto the game view. * @param g The graphics object that draws the game objects. */ public void renderGameView(Graphics g) { for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); if (!graphicsComponent.isVisible()) continue; GraphicsComponent.Shape shape = graphicsComponent.getShape(); BoundsComponent boundsComponent = object.getComponent(BoundsComponent.class); Rectangle bounds = boundsComponent.getBounds(); g.setColor(graphicsComponent.getColor()); if (shape == GraphicsComponent.Shape.RECTANGULAR) { g.fill3DRect(bounds.x, bounds.y, bounds.width, bounds.height, true); } else if (shape == GraphicsComponent.Shape.CIRCULAR) { g.fillOval(bounds.x, bounds.y, bounds.width, bounds.height); } } } /** * Method: getRenderableObjects * @return The renderable game objects. */ private HashSet<GameObject> getRenderableObjects() { return gameManager.getGameObjectManager().getRelevantObjects( getClass()); } } Also all the updating in my game is event-driven. I don't have a loop like theirs that simply updates everything at the same time. I like my framework because it makes it easy to add new GameObjects, but doesn't have the problems some component-based designs encounter when communicating between components. I would hate to chuck it just to get pause to work. Is there a way I can add game states to my game without removing the entity-component design? Does the game state example actually fit my framework, and I'm just missing something?

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• MS in Computer Science after BE in electronics

  - by Abhinav

  I am doing my 3rd year Bachelors in Electronics and Electrical Communication but from the first year I have been interested in Computer Science. But at that time it was just my hobby. But in second year when I joined robotics my love for computer science rose. I with my team came in top three in 2 National Competition (Technical fests of different IITs) where we used Image Processing, Hardware interfacing etc. But then I realised that Computer Science is not just about coding. I took many lectures from online free schools like Udacity, Coursera in subjects related to Artificial Intelligence, Building a Search Engine, Design and Analysis of Algorithm, Programming a Robotic Car, Programming Languages, Machine Learning, Software Engineering as a Service, WebApps Engineering, Compilers, Applied Crypotography etc. I also did some courses in Core and Advanced Java in my second year from training institute. I will also be taking course in Statistics, Databases, Discrete Mathematics from 25th June. Now I realized how vast is the field of Computer Science and how efficient you become on deciding algorithms and classifying problems into different subfields which have been thoroughly researched so you don't always do brute force thing or naive programming. Now this field has become kind of passion for me. Adding to the fact I am also doing my 6 months internship in software field in Texas Instruments where I am working on Automation and Algorithms. I also have some 5-6 good college level projects in Softwares and Robotics. I also like Electronics but only some fields like Operating System(this subject was there in Electronics also), Micro Processor, Digital, Computer Architecture, DSPs etc. I really want to pursue MS in some field of Computer Science. I am giving GRE in October/November. Till now I have good CG of around 9.4/10 and my 1 year in college is still left. Do I have any chance that some good University in US will consider me for MS in field related to computer science or Robotics. Also Can you suggest somethings that I can do during this 1 year to increase my chances for MS or should I apply for EECS(Electrical Engineering and Computer Science) and then I can shift more towards Computer Science as my major option. My main aim is to do Phd after Ms in CS if I am able to do that somehow. I know that I have to put much extra effort to understand things in MS than CS undergraduates but I will do that with my full dedication, also when I communicate with my college CS students or during my internship period I didn't feel that I am missing very much stuff that they know and was very comfortable during my internship with software employees.

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• Architects, Leadership, and Influence

  - by Bob Rhubart

  Technical expertise is a given for architects. In addition to solid development experience, extensive knowledge of technical trends, tools, standards, and methodolgies (not to mention business accumen) provides the foundation for the decisions the architect must make in the effort to get all the pieces to work together. But even superior technical chops can't overcome a lack of leadership. Leadership is about influence: the ability to effectively communicate — to sell your ideas and defend your decisions in a manner that affects the decisions of the people around you. Leadership and influence are especially important in situations in which the architect may not have the authority to simply tell people what to do. And even when the architect has that kind of authority, influential leadership can mean the difference between gaining real buy-in and support from colleagues and stakeholders, and settling for their grudging acceptance (or worse). Guess which outcome is likely to produce the best results. In a previous post I presented some examples of the kind of criticism that is leveled at architects, a great deal of which can be attributed to a lack of leadership and influence on the part of the targets of that criticism. So it was serendipitous that I recently ran across a post on the Harvard Business Review blog written by Chris Musselwhite and Tammie Plouffe. That post, When Your Influence Is Ineffective, includes this: [I]nfluence becomes ineffective when individuals become so focused on the desired outcome that they fail to fully consider the situation. While the influencer may still gain the short-term desired outcome, he or she can do long-term damage to personal effectiveness and the organization, as it creates an atmosphere of distrust where people stop listening, and the potential for innovation or progress is diminished. The need to "see the big picture" is a grossly reductive assesement of the architect's responsibilities — but that doesn't mean it's not true. That big picture perspective must encompass both the technological elements of the architecture and the elements responsible for implementing those technologies in compliance with the prescribed architecture. Technologies may be tempermental, but they don't have personalities or egos, and they are unlikely to carry a grudge — not yet, anyway (Hello, Skynet!).  Effective leadership and the ability to influence people can help to ensure that all the pieces fit and that they work together, today and tomorrow.

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• 3 Reasons You Need To Know Something About Every Technology

  - by Tim Murphy

  I make my living as a consultant and a general technologist.  I credit my success to the fact that I have never been afraid to pick up any product, language or platform needed to get the job done.  While Microsoft technologies I my mainstay, I have done work on mainframe and UNIX platforms and have worked with a wide variety of database engines.  Each one has it’s use and most times it is less expensive to find a way to communicate with an existing system than to replace it. So what are the main benefits of expending the effort to learn a new technology? New ways to solve problems Accelerate development Advise clients and get new business opportunities By new technology I mean ones that you haven’t had experience with before.  They don’t have to be the the one that just came out yesterday.  As they say, those who do not learn from history are bound to repeat it.  If you can learn something from an older technology it can be just as valuable as the shiny new one.  Either way, when you add another tool to your kit you get a new view on each problem you face.  This makes it easier to create a sound solution. The next thing you can learn from working with different products and techniques is how to more efficiently develop solve problems.  Many times if you are working with a new language you will find that there are specific design patterns that are used with it in normal use.  These can usually be applied with most languages.  You just needed to be exposed to them. The last point is about helping your clients and helping yourself.  If you can get in on technologies early you will have advantage over your competition in the market.  You will also be able to honestly advise you client on why they should or should not go with a new product.  Being able to compare products and their features is always an ability that stake holders appreciate. You don’t need to learn every detail of a product.  Learn enough to function and get an idea of how to use the technology.  Keep eating those technology Wheaties and you will be ready to go the distance in any project. del.icio.us Tags: Technology,technologists,technology generalist,Software Architecture

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• Maximizing the Value of Software

  - by David Dorf

  A few years ago we decided to increase our investments in documenting retail processes and architectures.  There were several goals but the main two were to help retailers maximize the value they derive from our software and help system integrators implement our software faster.  The sale is only part of our success metric -- its actually more important that the customer realize the benefits of the software.  That's when we actually celebrate. This week many of our customers are gathered in Chicago to discuss their successes during our annual Crosstalk conference.  That provides the perfect forum to announce the release of the Oracle Retail Reference Library.  The RRL is available for free to Oracle Retail customers and partners.  It contains 1000s of hours of work and represents years of experience in the retail industry.  The Retail Reference Library is composed of three offerings: Retail Reference Model We've been sharing the RRM for several years now, with lots of accolades.  The RRM is a set of business process diagrams at varying levels of granularity. This release marks the debut of Visio documents, which should make it easier for retailers to adopt and edit the diagrams.  The processes represent an approximation of the Oracle Retail software, but at higher levels they are pretty generic and therefore usable with other software as well.  Using these processes, the business and IT are better able to communicate the expectations of the software.  They can be used to guide customization when necessary, and help identify areas for optimization in the organization. Retail Reference Architecture When embarking on a software implementation project, it can be daunting to start from a blank sheet of paper.  So we offer the RRA, a comprehensive set of documents that describe the retail enterprise in terms of logical architecture, physical deployments, and systems integration.  These documents and diagrams describe how all the systems typically found in a retailer enterprise work together.  They serve as a way to jump-start implementations using best practices we've captured over the years. Retail Semantic Glossary Have you ever seen two people argue over something because they're using misaligned terminology?  Its a huge waste and happens all the time.  The Retail Semantic Glossary is a simple application that allows retailers to define terms and metrics in a centralized database.  This initial version comes with limited content with the goal of adding more over subsequent releases.  This is the single source for defining key performance indicators, metrics, algorithms, and terms so that the retail organization speaks in a consistent language. These three offerings are downloaded from MyOracleSupport separately and linked together using the start page above.  Everything is navigated using a Web browser.  See the Oracle Retail Documentation blog for more details.

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• What books would I recommend?

  - by user12277104

  One of my mentees (I have three right now) said he had some time on his hands this Summer and was looking for good UX books to read ... I sigh heavily, because there is no shortage of good UX books to read. My bookshelves have titles by well-read authors like Nielsen, Norman, Tufte, Dumas, Krug, Gladwell, Pink, Csikszentmihalyi, and Roam. I have titles buy lesser-known authors, many whom I call friends, and many others whom I'll likely never meet. I have books on Excel pivot tables, typography, mental models, culture, accessibility, surveys, checklists, prototyping, Agile, Java, sketching, project management, HTML, negotiation, statistics, user research methods, six sigma, usability guidelines, dashboards, the effects of aging on cognition, UI design, and learning styles, among others ... many others. So I feel the need to qualify any book recommendations with "it depends ...", because it depends on who I'm talking to, and what they are looking for.  It's probably best that I also mention that the views expressed in this blog are mine, and may not necessarily reflect the views of Oracle. There. I'm glad I got that off my chest. For that mentee, who will be graduating with his MS HFID + MBA from Bentley in the Fall, I'll recommend this book: Universal Principles of Design -- this is a great book, which in its first edition held "100  ways to enhance usability, influence perception, increase appeal, make better design decisions, and teach through design." Granted, the second edition expanded that number to 125, but when I first found this book, I felt like I'd discovered the Grail. Its research-based principles are all laid out in 2 pages each, with lots of pictures and good references. A must-have for the new grad. Do I have recommendations for a book that will teach you how to conduct a usability test? Yes, three of them. To communicate what we do to management? Yes. To create personas? Yep -- two or three. Help you with UX in an Agile environment? You bet, I've got two I'd recommend. Create an excellent presentation? Uh hunh. Get buy-in from your team? Of course. There are a plethora of excellent UX books out there. But which ones I recommend ... well ... it depends. 

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• Separate Action from Assertion in Unit Tests

  - by DigitalMoss

  Setup Many years ago I took to a style of unit testing that I have come to like a lot. In short, it uses a base class to separate out the Arrangement, Action and Assertion of the test into separate method calls. You do this by defining method calls in [Setup]/[TestInitialize] that will be called before each test run. [Setup] public void Setup() { before_each(); //arrangement because(); //action } This base class usually includes the [TearDown] call as well for when you are using this setup for Integration tests. [TearDown] public void Cleanup() { after_each(); } This often breaks out into a structure where the test classes inherit from a series of Given classes that put together the setup (i.e. GivenFoo : GivenBar : WhenDoingBazz) with the Assertions being one line tests with a descriptive name of what they are covering [Test] public void ThenBuzzSouldBeTrue() { Assert.IsTrue(result.Buzz); } The Problem There are very few tests that wrap around a single action so you end up with lots of classes so recently I have taken to defining the action in a series of methods within the test class itself: [Test] public void ThenBuzzSouldBeTrue() { because_an_action_was_taken(); Assert.IsTrue(result.Buzz); } private void because_an_action_was_taken() { //perform action here } This results in several "action" methods within the test class but allows grouping of similar tests (i.e. class == WhenTestingDifferentWaysToSetBuzz) The Question Does someone else have a better way of separating out the three 'A's of testing? Readability of tests is important to me so I would prefer that, when a test fails, that the very naming structure of the tests communicate what has failed. If someone can read the Inheritance structure of the tests and have a good idea why the test might be failing then I feel it adds a lot of value to the tests (i.e. GivenClient : GivenUser : WhenModifyingUserPermissions : ThenReadAccessShouldBeTrue). I am aware of Acceptance Testing but this is more on a Unit (or series of units) level with boundary layers mocked. EDIT : My question is asking if there is an event or other method for executing a block of code before individual tests (something that could be applied to specific sets of tests without it being applied to all tests within a class like [Setup] currently does. Barring the existence of this event, which I am fairly certain doesn't exist, is there another method for accomplishing the same thing? Using [Setup] for every case presents a problem either way you go. Something like [Action("Category")] (a setup method that applied to specific tests within the class) would be nice but I can't find any way of doing this.

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• What does path finding in internet routing do and how is it different from A*?

  - by alan2here

  Note: If you don't understand this question then feel free to ask clarification in the comments instead of voting down, it might be that this question needs some more work at the moment. I've been directed here from the Stack Excange chat room Root Access because my question didn't fit on Super User. In many aspects path finding algorithms like A star are very similar to internet routing. For example: A node in an A* path finding system can search for a path though edges between other nodes. A router that's part of the internet can search for a route though cables between other routers. In the case of A*, open and closed lists are kept by the system as a whole, sepratly from any individual node as well as each node being able to temporarily store a state involving several numbers. Routers on the internet seem to have remarkable properties, as I understand it: They are very performant. New nodes can be added at any time that use a free address from a finite (not tree like) address space. It's real routing, like A*, there's never any doubling back for example. Similar IP addresses don't have to be geographically nearby. The network reacts quickly to changes to the networks shape, for example if a line is down. Routers share information and it takes time for new IP's to be registered everywhere, but presumably every router doesn't have to store a list of all the addresses each of it's directions leads most directly to. I'm looking for a basic, general, high level description of the algorithms workings from the point of view of an individual router. Does anyone have one? I presume public internet routers don't use A* as the overheads would be to large, and scale to poorly. I also presume there is a single method worldwide because it seems as if must involve a lot of transferring data to update and communicate a reasonable amount of state between neighboring routers. For example, perhaps the amount of data that needs to be stored in each router scales logarithmically with the number of routers that exist worldwide, the detail and reliability of the routing is reduced over increasing distances, there is increasing backtracking involved in parts of the network that are less geographically uniform or maybe each router really does perform an A* style search, temporarily maintaining open and closed lists when a packet arrives.

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• Social Networks & the Cloud

  - by kellsey.ruppel

  It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another. Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. Learn more how you can use Oracle Social Network to revolutionize how you create, understand, and achieve true value through enterprise social networking. And be sure to check out the follow sessions here at Oracle OpenWorld, where can learn more about Oracle Cloud and Oracle Social Network. Tuesday, Oct 2 – Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups, 1:15pm - 2:15pm, Moscone West – 3001  Wednesday, Oct 3 – Oracle Social Network: Your Strategy for Socially Enabled Oracle Fusion Applications, 11:45am - 12:45pm, Moscone West – 3002/3004

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