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• Help me start my Atheros AR9285 working on Ubuntu 12.10

  - by user100449

  Could you, pls, help me with my wireless card Atheros AR9285 on Ubuntu 10.12.. I've already went through all possible advices and still cannot start my wireless card. I have a laptop Toshiba Portege Z830 where Wifi've already worked under Windows 7. But after migration on Ubuntu 10.12. I'm not able get it work. My actual situation is on image bellow This is what I see on command lshw *-network UNCLAIMED description: Network controller product: AR9285 Wireless Network Adapter (PCI-Express) vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:02:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:c0500000-c050ffff This is what I see on command rfkill list 0: Toshiba Bluetooth: Bluetooth Soft blocked: yes Hard blocked: no 1: hci0: Bluetooth Soft blocked: yes Hard blocked: no Any idea? Thank you Michal

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• Wireless always disconnect

  - by Silas

  I upgraded my Ubuntu 10.10 for Ubuntu 12.04. I have a Emachines E625 With Ubuntu 12.04 my wireless always disconnects every 10 sec. It didn't do that with 10.10. Here is my config: Linux sylvain-eMachines-E625 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:54:40 UTC 2012 i686 athlon i386 GNU/Linux total used free shared buffers cached Mem: 1759 1425 333 0 46 925 -/+ buffers/cache: 452 1306 Swap: 1788 0 1788 02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01) 05:00.0 Ethernet controller: Atheros Communications Inc. AR8132 Fast Ethernet (rev c0) I will really enjoy an answer to solve this problem. Thank you in advance! Silas

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• New customer references for Exadata-based projects

  - by Javier Puerta

  Milletech Systems, Inc. shows a large state university how to improve query response times 15-fold using its grant management solution built on Oracle’s Extreme Performance Infrastructure. Read More. Ação Informática helped Valdecard realize a 15-Fold Improvement in Fleet-Management and Benefit Card Data Processing using Oracle Exadata Machine. Read More. Neusoft deployed Benxi Municipal Human Resources and Social Security Bureau’s cloud-based database platform to process social insurance payments 50-times faster using Oracle Exadata Database Machine. Read More.

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• Help with Dial Up

  - by iSeth

  I am trying to set up a computer for my friend that has dial up. The problem is nothing I try can detect the modem. GnomePPP can't find it and I can't figure Kppp out. I've been looking all over the net on my ethernet trying to find an answer but I keep getting routed back here. I have also tried using scanModem and it finds something like Conexant Systems, Inc. HCF 56k Data/Fax/Voice Modem but the rest of it is really confusing. I've also tried this but I'm not very terminal savvy and it didn't work. It seems like I have to compile a driver but I don't know which one or how to do it. I have also tried multiple modems. Any help would be appreciated. Thanks EDIT: scanModem thinks the modem is disabled on startup. EDIT: I reinstalled Ubuntu but the problem persists.

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• How much does it cost to develop an Android application?

  - by raychenon

  Following the same iPhone question. How much can a development team charge for an Android app like the official Twitter Inc ? In general how much amount of time is devoted to build the likes of Google Goggles , Google Skymap, Gmail with server side applications included :) Now if you're a solo developer and proud to show your app. How much time have you spent so far ? What was your background GUI desktop in Java, C#, web developer, started from zero programming experience ? Disclaimer : I've developed Android apps ( 10 000 downloads) on my free time and one commercial to be published. Just to know the amount of efforts needed to catch up :)

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• Help! GUI design tool for web & windows applications (2 replies)

  Hi All, We are currently looking to buy a Windows &amp; Web GUI design tool. Our company is doing softwares for Windows &amp; Web application with Visual Studio 2008. Our clients will be using this tool to build screenshots. Projects delivery should be faster with this tool. Do you have any suggestions ? Of course, a Microsoft Parter product is better... Thanks for your help! Simon Levesque Sonim6 Inc.

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• Ubuntu 12.04 Syntek in-built webcam not detected

  - by Farotz

  I have installed Ubuntu 12.04 and my inbuilt camera is not detected. I have tried with Cheese and GUVCView, but neither detects the webcam. I have also tried the solution proposed above using the Terminal, with no results. This is my lsusb output: farotz@farotz-EasyNote-BU45:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 003: ID 174f:a821 Syntek Web Cam - Packard Bell BU45, PB Easynote MX66-208W Bus 002 Device 002: ID 1d57:0008 Bus 003 Device 002: ID 08ff:1600 AuthenTec, Inc. AES1600 Bus 001 Device 007: ID 12d1:142d Huawei Technologies Co., Ltd. farotz@farotz-EasyNote-BU45:~$ Any suggestions? Thank you.

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• No useful DVB-T card found

  - by Edu

  I am using Ubuntu 12.04 3.2.0-26 kernel and I just added a DVB-T card. I did install the media_build as in (http://linuxtv.org/wiki/index.php/How_to_Obtain,_Build_and_Install_V4L-DVB_Device_Drivers) After that the Restricted Drivers appeared on the screen and I installed the Firmware for DVB Cards. lsusb shows Bus 002 Device 005: ID 048d:9005 Integrated Technology Express, Inc. which is my card. lsmod shows these things regarding dvb dvb_usb_it913x 22173 0 dvb_usb 32369 1 dvb_usb_it913x dvb_core 110010 1 dvb_usb rc_core 26343 2 dvb_usb_it913x,dvb_usb Nevertheless there is no /dev/dvb on my linux and Kaffeine does not find the TV turner. Can anybody help me installing my TV Card? Thanks

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• How can I use a CanoScan N640Pex scanner over a USB/parallel cable?

  - by detly

  I have an old CanoScan N640Pex flat bed scanner and a USB-to-parallel port cable through which I can connect it to my PC. Unfortunately neither Simple Scan nor XSane detect the scanner. I'm running Ubuntu 12.04 (plus updates and backports) with kernel 3.2.0-31-generic. dmesg tells me this when I plus the cable in: [256411.641910] usb 7-1: new full-speed USB device number 10 using uhci_hcd [256411.872392] usblp0: USB Bidirectional printer dev 10 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [256411.872417] usbcore: registered new interface driver usblp lsusb shows this device for my cable: Bus 007 Device 010: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port The device node created is /dev/usb/lp0 crw-rw---- 1 root lp 180, 0 Sep 9 17:46 /dev/usb/lp0 There is no extra information from any of these commands when I attach the scanner to the cable and power it on, though. I suspect I might need to change something in /etc/sane.d/canon_pp.conf, but I have no idea what to put for the ieee1284 line, since there is pretty much zero documentation for that parameter. So how can I get it to work?

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• gnome shell with very high CPU usage

  - by 501 - not implemented

  i'm running ubuntu gnome 13.10 on my dell latiude e6510 with a i5 m560. The I5 comes with a embedded Intel HD 3400 Graphics. The average cpu usage of the gnome-shell is by 160% it's to high, I think. Is there a problem with a driver? If i call the command glxinfo | grep OpenGL it returns: OpenGL vendor string: VMware, Inc. OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.3, 128 bits) OpenGL version string: 2.1 Mesa 9.2.1 OpenGL shading language version string: 1.30 OpenGL extensions: Greetings

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• Pulling EasySearchASP.NET Off the Market

  Weve been talking about this for a while, and today is the magical day. EasySearchASP.net will no longer be a product sold by myKB.com, Inc. While the product still has a support life, and there are still (minute) sales, it is no longer financially prudent to keep the product on the market. Were not investing any more dev resources into the product, and every day the product is more and more dated. There are several competing options that are nice, and even public free options with Bing and Google...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Google ouvre les portes de ses Data Centers au public pour la première fois, via visite virtuelle

  Google ouvre les portes de ses Data Centers au public Pour la première fois, via visite virtuelle Google ouvre les portes de ses grands centres de données classés jusqu'alors top secret, où on découvre l'étendue des infrastructures qui propulsent la constellation des services offerts par Google. Une visite virtuelle à travers des photos des centres de données de Google inc. (situés aux États-Unis, en Finlande et en Belgique) est disponible sur un site lancé pour l'occasion. Une visite plus captivante du centre de données de la Caroline du Nord est fournie par l'outil "Street View". [IMG]http://idelways.developpez.com/news/images/datacenter-goog...

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• How to install & upgarde my Video Drive in presice?

  - by user71382

  Greeting all out here, So one helpful folk during a troubleshoot on VirtualBox told me that my graphic driver is too old. Code: 00:00:02.714 OpenGL Info: Render SPU: GL_VENDOR: Tungsten Graphics, Inc 00:00:02.714 OpenGL Info: Render SPU: GL_RENDERER: Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2 00:00:02.714 OpenGL Info: Render SPU: GL_VERSION: 2.1 Mesa 8.0.2 In try to shot the problem, I got at http://intellinuxgraphics.org/2012.02.html But now I don't know how to proceed & what to download & how to install the latest driver for my video card ????????????/ Any help on the matter is appreciated. Thank you,Have a nice day, Mrinal

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• Building a website, wondering how to add news to it? Details inside. [closed]

  - by Robolisk

  On the home page of my website, I'd like to add a "news" kind section, where I can add blogs and such. Now from my understanding if this was all done in hard coding I'd have to go into the code just to add stuff to it. I've looked at things like drupal and I get how those work, but I how would I be able to add this to my site? The same kind of concept? Also, one more thing, what does inc operating php into a website offer? like better looks or general preformence? I don't understand this. Excuse my grammar/spelling. (: And thank you for taking the time to read this.

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• PowerXpress error with Driver Catalyst. How can I fix it?

  - by J03Bukowski

  I have install Ubuntu 11.10 64bit on my Hp Dv6-3150el. My Notebook has two graphics cards: lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) 01:00.0 VGA compatible controller: ATI Technologies Inc Madison [AMD Radeon HD 5000M Series] I tried to install the proprietary graphics drivers ''fglrx'' available in "Additional Drivers", which does not give me 3D graphics acceleration (and I can't install those post-release). Then I can try to download and install from the website (I tried the version that Catalyst 11.8 11.12). The installation goes perfectly (I followed this guide and others), except that when I configure Xorg.conf file: sudo aticonfig --initial PowerXpress error: Cannot stat '/usr/lib64/fglrx': No such file or directory Failed to initialize libglx for discrete GPU

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• Can't control connection bit rate using iwconfig with Atheros TL-WN821N (AR7010)

  - by Paul H

  I'm trying to reduce the connection bit rate on my Atheros TP-Link TL-WN821N v3 usb wifi adapter due to frequent instability issues (reported connection speed goes down to 1Mb/s and I have to physically reconnect the adapter to regain a connection). I know this is a common problem with this device, and I have tried everything I can think of to fix it, including using drivers from linux-backports; compiling and installing a custom firmware (following instructions on https://wiki.debian.org/ath9k_htc#fw-free) and (as a last resort) using ndiswrapper. When using ndiswrapper, the wifi adapter is stable and operates in g mode at 54Mb/s (whilst when using the default ath9k_htc module, the adapter connects in n mode and the bit rate fluctuates constantly). Unfortunately, with this setup I have to run my processor using only one core, since using SMP with ndiswrapper causes a kernel oops on my system. So I want to lock my bit rate to 54Mb/s (or less, if need be) for connection stability, using the ath9k_htc module. I've tried 'sudo iwconfig wlan0 rate 54M'; the command runs with no error but when I check the bit rate with 'sudo iwlist wlan0 bitrate' the command returns: wlan0 unknown bit-rate information. Current Bit Rate:78 Mb/s Any ideas? Here's some info (hopefully relevant) on my setup: Xubuntu (12.04.3) 64bit (kernel 3.2.0-55.85-generic) using Network Manager. My Router is from Virgin Media, the VMDG480. lshw -C network : *-network description: Wireless interface physical id: 1 bus info: usb@1:4 logical name: wlan0 serial: 74:ea:3a:8f:16:b6 capabilities: ethernet physical wireless configuration: broadcast=yes driver=ath9k_htc driverversion=3.2.0-55 firmware=1.3 ip=192.168.0.9 link=yes multicast=yes wireless=IEEE 802.11bgn lsusb -v: Bus 001 Device 003: ID 0cf3:7015 Atheros Communications, Inc. TP-Link TL-WN821N v3 802.11n [Atheros AR7010+AR9287] Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 255 Vendor Specific Class bDeviceSubClass 255 Vendor Specific Subclass bDeviceProtocol 255 Vendor Specific Protocol bMaxPacketSize0 64 idVendor 0x0cf3 Atheros Communications, Inc. idProduct 0x7015 TP-Link TL-WN821N v3 802.11n [Atheros AR7010+AR9287] bcdDevice 2.02 iManufacturer 16 ATHEROS iProduct 32 UB95 iSerial 48 12345 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 60 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 6 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x05 EP 5 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x06 EP 6 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 255 Vendor Specific Class bDeviceSubClass 255 Vendor Specific Subclass bDeviceProtocol 255 Vendor Specific Protocol bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0000 (Bus Powered) iwlist wlan0 scanning: wlan0 Scan completed : Cell 01 - Address: C4:3D:C7:3A:1F:5D Channel:1 Frequency:2.412 GHz (Channel 1) Quality=37/70 Signal level=-73 dBm Encryption key:on ESSID:"my essid" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s Mode:Master Extra:tsf=00000070cca77186 Extra: Last beacon: 5588ms ago IE: Unknown: 0007756E69636F726E IE: Unknown: 010882848B962430486C IE: Unknown: 030101 IE: Unknown: 2A0100 IE: Unknown: 2F0100 IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: 32040C121860 IE: Unknown: 2D1AFC181BFFFF000000000000000000000000000000000000000000 IE: Unknown: 3D1601080400000000000000000000000000000000000000 IE: Unknown: DD7E0050F204104A0001101044000102103B00010310470010F99C335D7BAC57FB00137DFA79600220102100074E657467656172102300074E6574676561721024000631323334353610420007303030303030311054000800060050F20400011011000743473331303144100800022008103C0001011049000600372A000120 IE: Unknown: DD090010180203F02C0000 IE: WPA Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00 iwconfig: lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"my essid" Mode:Managed Frequency:2.412 GHz Access Point: C4:3D:C7:3A:1F:5D Bit Rate=78 Mb/s Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=36/70 Signal level=-74 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0,

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• How should I license code written for a startup without a contract?

  - by andijcr

  I wrote a fair amount of code for a startup, but I haven't signed a contract before doing so. The only document that I signed with them does not mention the fact that I have to pass the rights on the code to them, and after a consulting with a lawyer it seems that I own the full rights. Now I want to preemptively correct this situation by giving them some sort of exclusive license. Is there an existing license for closed-source, exclusive use that is used in these cases or I simply write somewhere "I grant exclusive license to use and modify this piece of code to FooBar-inc at the followings conditions: bla bla bla signed me, them"?

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• Why am I stuck at 640x480 on an Optimus hybrid-graphics system?

  - by exilada

  I have Intel HD 3000 graphics card onboard and nvidia 520 mx optimus techolonogy card. I was try to install Nvidia driver but it was failure. Now I cant use anything. Have one resolution 640x480 every media disconnected and I cant connect $ xrandr Screen 0: minimum 320 x 200, current 640 x 480, maximum 8192 x 8192 LVDS1 connected 640x480+0+0 (normal left inverted right x axis y axis) 344mm x 194mm 640x480 59.9* VGA1 disconnected (normal left inverted right x axis y axis) HDMI1 disconnected (normal left inverted right x axis y axis) DP1 disconnected (normal left inverted right x axis y axis) lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09 ) glxinfo | grep vendor server glx vendor string: SGI client glx vendor string: Mesa Project and SGI OpenGL vendor string: Tungsten Graphics, Inc Blockquote something wrong here I guess I try to some solutions but didnt work even it cant nvidia-xconfig file after these By the way system get eror sometimes about xorg Sorry for my English thaks for help.

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• Help! GUI design tool for web & windows applications (2 replies)

  Hi All, We are currently looking to buy a Windows &amp; Web GUI design tool. Our company is doing softwares for Windows &amp; Web application with Visual Studio 2008. Our clients will be using this tool to build screenshots. Projects delivery should be faster with this tool. Do you have any suggestions ? Of course, a Microsoft Parter product is better... Thanks for your help! Simon Levesque Sonim6 Inc.

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• wubi install of ubuntu 12.10 on hp dv6 6154tx causes uncontrolled heating, fan speed, low battery life

  - by kansi

  i have a hp dv6 6154tx with an integrated Intel GPU and a discrete ATI GPU (Radeon Mobility HD 6490M (1 GB DDR5)). -Problems: when i install ubuntu 12.10 using wubi, my laptop starts heating, fans start to run fast (to much of noise), and battery goes really low Any attempt to install catalyst drivers (from ati official site and also proprietary drivers) fails , as after reboot when i login everything is gone like no unity no desktop and sometimes black screen appears. even bumblebee and jupiter didnt help.... :( So PLEASE, PLEASE can somebody post the real solution to my problems i.e.(inc battery life and stop fan noise and heating). (i want to install ubuntu only using wubi)

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• No wireless after resuming from suspend?

  - by lapor

  When I resume my computer from suspend it doesn't want to connect to any wireless connection. It looks like it is connecting, but after a while it asks me to retype a password for wireless connection. It connect after I restart it. I am using Toshiba Satellite A210 and Ubuntu 10.10 (I have the same problem with 10.04 and 11.04 beta2. 14:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) Subsystem: Askey Computer Corp. Device 7128 Flags: bus master, fast devsel, latency 0, IRQ 19 Memory at cfcf0000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: ath5k Kernel modules: ath5k Should I file a bug?

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• Vermont IT Jobs: .NET Developer in Downtown Burlington

  Applications Engineer Aurora North Software, Inc. Burlington-based software development & consulting company offers an opportunity to rapidly advance your skillset using the latest MS technologies to develop and implement core systems at some of the countrys most prestigious law firms.  Projects include product integration, workflow processing, business intelligence, and SharePoint development. Requires a minimum 2-5 years experience with full development life cycle, .NET development experience,...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Enterprise 2.0 Conference - this week!

  - by kellsey.ruppel

  We're excited to be at the Enterprise 2.0 Conference in Boston this week! We are looking forward to spending the next few days learning from Enterprise 2.0 thought-leaders and connecting with others who have an interest in social and collaborative technologies. If you are attending the conference, we encourage you to stop by booth #213, as we'd love to speak with you further about your challenges and success when it comes to social business transformation. New to social enterprise? Wondering what it means for your business? Take a look at how Bunny Inc. has transformed to become a social enterprise!

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• How to install Radeon X600 driver

  - by mmrs151

  I am completely new to Ubuntu and now running into so many problems regarding my display. I will be so grateful to the community to help me out and keep me loving Ubuntu. When I run lspci | grep VGA I get the following output 01:00.0 VGA compatible controller: ATI Technologies Inc RV380 [Radeon X600 (PCIE)] I am not sure if it means the driver is installed. Now the problem is I can not change the resolution like I can do in windows. I wanted to use dual monitor but it can not detect dual monitor. The monitor option in the preference shows 'Unknown' I tried to use a VGA switch for my ps3 and computer, but the computer is stuck with 1024x768 resolution. I have been trying for last three days, couldn't figure out anything. Now asking for you wisdom to get my display work. Regards, MMRAHMAN

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• Stores Still Matter In The World Of E-Commerce

  - by Michael Hylton

  You may think that more and more consumers are moving their purchasing to the Web or mobile device.  However, according The NPD Group, Inc., a leading market research company, 15-20 percent of consumers in 2011 checked out products in stores before buying online, or called “showrooming”, for product categories like stand mixers, electric knives, sewing machines, and some floor cleaners. Other categories like power tools, hairsetters, and robotic vacuums are now beginning to show signs of the “showrooming” trend as well. It is doubly important to present a consistent, personalized, and relevant shopping experience for your customers, no matter whether they interact with you in-person in your store, with your sales agents or call center agents, over the Web, or using a mobile device.  Your goal is to make that experience across touchpoints as seamless as possible.

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