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  • Error installation of Ubuntu 12.04 LTS

    - by garu
    Attempting a new installation of Ubuntu 12.04 LTS on what was a dual boot Windows 7 and Ubuntu 12.04 LTS laptop ( Sony intel i3 core 64 bit with 500GB HDD). I followed the following procedure Install Ubuntu • has at least 4.4 GB available, is connected to the internet, download updates while installing and install this third-party are all ticked this time • I chose the Erase disk and install Ubuntu option ( since I want to have only Ubuntu 12.04 LTS operating system in my disk) Now shows The entire disk will be used • 501GB free disk I clicked the install now button. All data copied to the hard drive ( it was copied OK), askes for location, keyboared layout, and who are you. Started to install the Ubuntu 12.04 operating system. After some minutes, I got a report Installation failed, the installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again. So, Please give me simple advice on how to proceed. Thank you

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  • Oracle@info360: Advance Beyond Point Solutions To An Enterprise Content Strategy

    - by kellsey.ruppel(at)oracle.com
    The info360/AIIM conference is March 22-24 in Washington DC. We have a number of customer speakers this year talking on the theme of “Advance Beyond Point Solutions To An Enterprise Content Strategy.” These customers all started by addressing a particular use case, but then used the infrastructure they had created to quickly and cost effectively stand up solutions to new business problems.  Andy MacMillan, VP of Product Management at Oracle, will give a thought provoking opening keynote at 8:50 AM on Tuesday, March 22nd. He will be joined by Juan Jose Goldschtein, the CIO of the Organization of American States. The OAS has developed a human rights website that is the front end to a case management system for human rights violations. The implementation supports digital signatures on iPads, so their executives can approve workflows and keep cases moving forward while they are busy traveling and investigating abuses.Other customer speakers include:Tom Robinette, Director of Applications and IT Engineering, Dresser-RandRobin Crisp, Program Manager, FDAMonica Crocker, Corporate Records Manager, Land O’ LakesBrian Skapura, The American Institute of ArchitectsKathy Adams and Leslie Becker, The Nature ConservancyIrfan Motiwala, Sr. VP, Moody’s Investment ServicesMolly Wenzler, Director of Electronic Media, MeadWestvaco Other sessions include our Super Session that kicks off the Oracle Track @info360 on Wednesday. At 11:00 AM, Senior Director of Product Marketing, Howard Beader will present The Social Enterprise – Combining People, Processes and Content. This session will focus on how customers have brought social media, business process management, and content management together to supercharge their organizations. Oracle customers can arrange one-on-one meetings with Oracle executives and product experts, and attend the VIP customer appreciation event. Oracle will be joined by Oracle partners:FujitsuKesteTeamInformaticsKapowSena SystemsDTIYou can learn more about discounts for Oracle customers and register on our Oracle@info360 page.To see more about the customers and sessions that will be presented, you can look at the Oracle Track page on the AIIM/info360 website.Technorati Tags: oracle, AIIM, info360, content management, social enterprise

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  • Managing the Domino Effect (with Tutor Publisher Reports)

    - by [email protected]
    When an organization upgrades their business application or improves a process, it triggers changes that will reverberate throughout an organization, like a falling row of dominoes standing on end. A tangible and repeatable way to communicate change is with updated process documentation. But how do organizations get their arms around all the documents that are impacted by an application upgrade or process improvement? A small change in one place will trigger subsequent changes in other areas. A simple domino chain of questions can go like this. What screens have changed? Do the new screens change the process in place? In what procedural documents are the screens referenced? Who uses the screens and must be notified of the changes? What other documents are affected? Will the change affect current company policy? Tutor Publisher compiles focused, easy to read impact analysis reports of your process documentation library that answer these tough questions. Tutor reports make it easy to quickly target the information and documents that require updating. In turn, the updated documents are used to communicate the change. The Tutor writing methodology and Publisher reports provide organizations the means to confidently keep documentation in sync with the way the business runs. Start managing the domino effect in your organization. Get a grip on it here!

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  • ubuntu-server 12.04 installation-CD ------- same bug like debian 6.0.4 installation-CD? [closed]

    - by dschinn1001
    The dvd-drive of a notebook is a MatshitaBD-CMB UJ-120 Hint for you. e.g. Debian Installation-CD with Debian 6.0 resp. Debian 6.0.3 was working fine and has no trouble with this device. Installation-CD with Debian 6.0.4 is behaving same like the Ubuntu-Server-12.04-CD. They both don't recognize this dvd-combo-drive above, This problem was solved with Kernel 3.2.24.x and 3.4.x Happy Coding. Regards. dschinn1001 PS: see comment following below !

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  • Installation of Ubuntu 13.04 seems to take forever

    - by Michel
    I am about to install Ubuntu 13.04 on my AMD x64 machine and the installation of the lib packages seems to take forever. Is that a known issue? I know that it might take some time when checking to download packages from the Internet but this went through very fast. In the terminal-like view I can see, the system is just unpacking, installing, configuring etc. in a quite slow way. In the opening screen it reads: It just takes a few minutes (or something close to that). Again: Is that a normal behavior or am I doing something wrong and what could I do to speed up the process in case I'm running an installation again on another system?

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  • Ubuntu installation accuses false RAID

    - by rOim
    I'm trying to install a Ubuntu 12.04/Win7 dual boot on my machine (with 2 750GB HDs). Problem is, during the partitioning, the installation says I'm using RAID, and shows only one HD, with 1.5TB. I have, however, disabled raid on the setup, and installed Windows 7 only on HD 1, and want to keep Ubuntu to HD 2. I'm afraid to "resize" the partitions using the installer since that could mess my win7 installation. I did try to use the alternate installer, but had the same results.

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  • September issue of the Enterprise Manager Indepth Newsletter

    - by Javier Puerta
    The September issue of the Enterprise Manager Indepth Newsletter is now available here  Featured articles include: Oracle OpenWorld Preview: Don't-Miss Sessions, Hands-on Labs, and MoreBecause of the rapid and widespread adoption of Oracle Enterprise Manager 12c since its launch at Oracle OpenWorld 2011, conference organizers are expecting Oracle Enterprise Manager sessions to attract record crowds at Oracle OpenWorld 2012. Read More Oracle Cloud Builder Summit—Zero to Enterprise Cloud in Two HoursIn August, Oracle launched the worldwide Oracle Cloud Builder Summit series, an event where attendees learn firsthand how to plan, deploy, and manage an enterprise private cloud using Oracle Enterprise Manager 12c—all in a few hours. Read More WEBCASTS Reduce Database Testing Efforts While Maximizing ROIWatch this on-demand Webcast demonstrating how to manage database and system changes with confidence using Oracle Real Application Testing. Viewers will be among the first to hear results from Forrester Consulting's commissioned, multicustomer study, “Total Economic Impact of Oracle Real Application Testing.”

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  • Oracle R Distribution 3.1.1????

    - by Noriko Takada-Oracle
    Oracle R Distribution 3.1.1????????Oracle?public yum??????????????US?R???????????????????????????? Oracle R Technologies - Oracle R Distribution 3.1.1 Released ??Blog???????????Oracle R Enterprise(ORE)????????????????????????????? ?????Oracle R Distribution???Oracle?????????R??????????????????1???????????????Blog???????????????Oracle R Distribution Performance Benchmark ????????R?????????????????????

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  • Oracle University Neue Kurse (Week 42)

    - by rituchhibber
    In der letzten Woche wurden von Oracle University folgende neue Kurse (bzw. Versionen davon) veröffentlicht: Database Oracle Enterprise Manager Cloud Control 12c: Install & Upgrade (Training On Demand) MySQL Performance Tuning (Training On Demand) Oracle Database 11g: New Features for Administrators (Training On Demand - In German) Oracle Database 11g: Professioneller Einstieg in SQL (Training On Demand - In German) Fusion Middleware Oracle GoldenGate 11g Management Pack: Overview (1 day - In German) Oracle GoldenGate 11g Fundamentals for Oracle (4 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle WebCenter Portal 11g: Build Portals with Spaces (3 days) Business Intelligence Oracle BI 11g R1: Create Analyses and Dashboards (4 days) SOA & BPM SOA Adoption and Architecture Fundamentals (3 Days) eBusiness Suite R12 Oracle Using and Maintaining Approvals Management - Self-Study Course R12 Oracle HRMS Advanced Benefits Fundamentals - Self-Study Course WebLogic Oracle WebLogic Server 11g: Monitor and Tune Performance (Training On Demand) Financial Oracle Project Financial Planning 11.1.2: Create Projects ( 3 days) Tuxedo Oracle Tuxedo 12c: Application Administration (5 days) Java Java SE 7: The Platform Evolves - Self-Study Course Primevera Primavera Client/Server Partner Trainer Course - Self-Study Course Primavera Progress Reporter 8.2 - Self-Study Course Identity Management Oracle Identity Manager 11g: Essentials (4 days - In German) Wenn Sie weitere Einzelheiten erfahren oder sich über Kurstermine informieren möchten, wenden Sie sich einfach an Ihr lokales Oracle University-Team in.

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  • Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR!

    - by JuergenKress
    Thanks for the FY12 middleware business! Make sure you become our SOA & BPM partner of the year! The Oracle Excellence Awards 2012 are Open for Nominations Middleware Specialized Partners: Submit your Nominations for the Middleware Specialized Partner of the Year by 29 June! The Specialized Partner of the Year Award celebrates OPN Specialized partners in EMEA who have demonstrated success with specialization, delivering customer value, and outstanding solution or service innovation in categories that complement OPN Specialization investments. Nominate now to receive the recognition you deserve! Winners of the Specialized Partner of the Year - EMEA Awards will each receive: $5k MDF for market expansion and promotion of their winning solutions/services extensive visibility across the extended Oracle community through interviews, advertising and video prestige and recognition by being awarded in a ceremony at Oracle OpenWorld. In addition, winners from all the Oracle Excellence Awards categories will receive a free registration to Oracle OpenWorld 2012 in San Francisco, California, as well as be showcased at the conference in October, be given an opportunity to mingle with Oracle executives and their peers, and be featured in Oracle Magazine. Nomination tips: · Build your nomination with Oracle · Provide evidence of your success · Send supporting documents here. · Get a quote from Oracle product management or myself! Closing date: 29 June Full details of all Oracle Awards offered this year are available on the Oracle Excellence Awards Website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Oracle Excellence Awards 2012,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Middleware Oracle Excellence Awards 2012 & HAPPY NEW YEAR!

    - by JuergenKress
    Thanks for the FY12 middleware business! Make sure you become our WebLogic partner of the year! The Oracle Excellence Awards 2012 are Open for Nominations Middleware Specialized Partners: Submit your Nominations for the Middleware Specialized Partner of the Year by 29 June! The Specialized Partner of the Year Award celebrates OPN Specialized partners in EMEA who have demonstrated success with specialization, delivering customer value, and outstanding solution or service innovation in categories that complement OPN Specialization investments. Nominate now to receive the recognition you deserve! Winners of the Specialized Partner of the Year - EMEA Awards will each receive: $5k MDF for market expansion and promotion of their winning solutions/services extensive visibility across the extended Oracle community through interviews, advertising and video prestige and recognition by being awarded in a ceremony at Oracle OpenWorld. In addition, winners from all the Oracle Excellence Awards categories will receive a free registration to Oracle OpenWorld 2012 in San Francisco, California, as well as be showcased at the conference in October, be given an opportunity to mingle with Oracle executives and their peers, and be featured in Oracle Magazine. Nomination tips: · Build your nomination with Oracle · Provide evidence of your success · Send supporting documents here. · Get a quote from Oracle product management or myself! Closing date: 29 June Full details of all Oracle Awards offered this year are available on the Oracle Excellence Awards Website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Oracle Excellence Awards 2012,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Business School graduate joins Oracle

    - by jessica.ebbelaar(at)oracle.com
    My name is Mathias, I work as an Applications Inside Sales Rep for the French market, and I’d like to give you a brief snapshot of my experience at Oracle. First things first, how did you hear about Oracle? Where have you seen the sharp and recognizable red logo? Was it in Charles de Gaulle Airport when your eyes crossed the 20-metre banner with a picture of a strange big machine in the middle? Was it through reading the Forbes 10 top IT companies worldwide ranking? Or is it because IT is your thing and you cannot but know one of the “big four”? Meeting with a Grenoble Alumnus My story is a little different. My plan was to work in sales, in the IT industry. I had heard about Oracle, but my opinion at the time was that this kind of multinational company was way out of reach for a young graduate, even with high enthusiasm and great excitement to be (finally) on the job market. So, I was really surprised when I had an interesting conversation with a top alumnus of my business school. We were at the Grenoble Ecole de Management graduation ceremony (our graduation!), and before the party got really started, I got to chat with her. She told me of the great experience she was getting by living and working in Dublin. She had already figured it all out: “you work with another 100 young people from 10 different nationalities across Europe, you can be based in Dublin, but then once you work really hard you can move to Malaga Spain or other BUs around the world, you can work with different lines of business and learn about new “techy” and business oriented products, move to the field in your home country or elsewhere, etc.” What, what, what? Moving around Europe, trained by the best sales coaches in the world, acquiring strong IT knowledge and getting on board with one of fastest-growing and most watched companies in the world? Well, I was in. The next day (OK, 3 days after, the time to recover), I sent her my CV, and 3 months later I started as a Business Development Consultant at Oracle in Dublin, representing the latest cloud based CRM across the French market. That was 15 months ago. Since then, I moved line of business twice, I’m always learning new things and working with different and senior stakeholders; I have attended hundreds of hours of sales and product training (priceless when you come from a business background); I passed the Dublin Institute of Technology Sales Certification through different trainings given onsite within Oracle; I’ve led projects based around social media and I’ve gotten involved within various sales deals going on my market. Despite all of these great things, two will remain in my spirit: the multiculturalism that I experience every day in the office, and the American style of management - more direct and open than what you can find in “regular French companies”. Sales Progression Board In May 2012, I passed what we call a ‘Sales Progression Board’ to be promoted to an Inside Sales position. I am now in charge of generating revenue through the sale of Oracle applications on my specific territory. Always keeping in my mind my personal ambition: going to the field one day. Interested to join Oracle in the same role as Mathias? Visit http://campus.oracle.com.

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  • SafariBooks: Oracle BI 11g Developer's Guide

    - by user554629
    Oracle Business Intelligence 11g Developer’s Guide By: Rittman Mark Publisher: McGraw-Hill Pub. Date: October 11, 2012 Print ISBN-13: 978-0-07-179874-7 E-Book ISBN-13: 978-0-07-179875-4 Pages in Print Edition: 1088 http://techbus.safaribooksonline.com/book/-/9780071798747 

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  • MySQL Enterprise Monitor 3.0.11 has been released

    - by Andy Bang
    We are pleased to announce that MySQL Enterprise Monitor 3.0.11 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud in about 1 week. This is a maintenance release that includes a few new features and fixes a number of bugs. You can find more information on the contents of this release in the change log. You will find binaries for the new release on My Oracle Support. Choose the "Patches & Updates" tab, and then choose the "Product or Family (Advanced Search)" side tab in the "Patch Search" portlet. You will also find the binaries on the Oracle Software Delivery Cloud in approximately 1 week. Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. Based on feedback from our customers, MySQL Enterprise Monitor (MEM) 3.0 offers many significant improvements over previous releases. Highlights include: Policy-based automatic scheduling of rules and event handling (including email notifications) make administration of scale-out easier and automatic Enhancements such as automatic discovery of MySQL instances, centralized agent configuration and multi-instance monitoring further improve ease of configuration and management The new cloud and virtualization-friendly, "agent-less" design allows remote monitoring of MySQL databases without the need for any remote agents Trends, projections and forecasting - Graphs and Event handlers inform you in advance of impending file system capacity problems Zero Configuration Query Analyzer - Works "out of the box" with MySQL 5.6 Performance_Schema (supported by 5.6.14 or later) False positives from flapping or spikes are avoided using exponential moving averages and other statistical techniques Advisors can analyze data across an entire group; for example, the Replication Configuration Advisor can scan an entire topology to find common configuration errors like duplicate server UUIDs or a slave whose version is less than its master's More information on the contents of this release is available here: What's new in MySQL Enterprise Monitor 3.0? MySQL Enterprise Edition: Demos MySQL Enterprise Monitor Frequently Asked Questions MySQL Enterprise Monitor Change History More information on MySQL Enterprise and the Enterprise Monitor can be found here: http://www.mysql.com/products/enterprise/ http://www.mysql.com/products/enterprise/monitor.html http://www.mysql.com/products/enterprise/query.html http://forums.mysql.com/list.php?142 If you are not a MySQL Enterprise customer and want to try the Monitor and Query Analyzer using our 30-day free customer trial, go to http://www.mysql.com/trials, or contact Sales at http://www.mysql.com/about/contact. If you haven't looked at MEM recently, and especially MEM 3.0, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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  • MySQL Enterprise Monitor 3.0.3 Is Now Available

    - by Andy Bang
    We are pleased to announce that MySQL Enterprise Monitor 3.0.3 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud with the November update in about 1 week. This is a maintenance release that fixes a number of bugs. You can find more information on the contents of this release in the change log. You will find binaries for the new release on My Oracle Support. Choose the "Patches & Updates" tab, and then use the "Product or Family (Advanced Search)" feature. You will also find the binaries on the Oracle Software Delivery Cloud in approximately 1 week. Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. Based on feedback from our customers, MySQL Enterprise Monitor (MEM) 3.0 offers many significant improvements over previous releases. Highlights include: Policy-based automatic scheduling of rules and event handling (including email notifications) make administration of scale-out easier and automatic Enhancements such as automatic discovery of MySQL instances, centralized agent configuration and multi-instance monitoring further improve ease of configuration and management The new cloud and virtualization-friendly, "agent-less" design allows remote monitoring of MySQL databases without the need for any remote agents Trends, projections and forecasting - Graphs and Event handlers inform you in advance of impending file system capacity problems Zero Configuration Query Analyzer - Works "out of the box" with MySQL 5.6 Performance_Schema (supported by 5.6.14 or later) False positives from flapping or spikes are avoided using exponential moving averages and other statistical techniques Advisors can analyze data across an entire group; for example, the Replication Configuration Advisor can scan an entire topology to find common configuration errors like duplicate server UUIDs or a slave whose version is less than its master's More information on the contents of this release is available here: What's new in MySQL Enterprise Monitor 3.0? MySQL Enterprise Edition: Demos MySQL Enterprise Monitor Frequently Asked Questions MySQL Enterprise Monitor Change History More information on MySQL Enterprise and the Enterprise Monitor can be found here: http://www.mysql.com/products/enterprise/ http://www.mysql.com/products/enterprise/monitor.html http://www.mysql.com/products/enterprise/query.html http://forums.mysql.com/list.php?142 If you are not a MySQL Enterprise customer and want to try the Monitor and Query Analyzer using our 30-day free customer trial, go to http://www.mysql.com/trials, or contact Sales at http://www.mysql.com/about/contact. If you haven't looked at MEM recently, and especially MEM 3.0, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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  • Book Review: Oracle ADF Real World Developer’s Guide

    - by Frank Nimphius
    Recently PACKT Publishing published "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman, a product manager in our team. Though already the sixth book dedicated to Oracle ADF, it has a lot of great information in it that none of the previous books covered, making it a safe buy even for those who own the other books published by Oracle Press (McGrwHill) and PACKT Publishing. More than the half of the "Oracle ADF Real World Developer’s Guide" book is dedicated to Oracle ADF Business Components in a depth and clarity that allows you to feel the expertise that Jobinesh gained in this area. If you enjoy Jobinesh blog (http://jobinesh.blogspot.co.uk/) about Oracle ADF, then, no matter what expert you are in Oracle ADF, this book makes you happy as it provides you with detail information you always wished to have. If you are new to Oracle ADF, then this book alone doesn't get you flying, but, if you have some Java background, accelerates your learning big, big, big times. Chapter 1 is an introduction to Oracle ADF and not only explains the layers but also how it compares to plain Java EE solutions (page 13). If you are new to Oracle JDeveloper and ADF, then at the end of this chapter you know how to start JDeveloper and begin your ADF development Chapter 2 starts with what Jobinesh really is good at: ADF Business Components. In this chapter you learn about the architecture ingredients of ADF Business Components: View Objects, View Links, Associations, Entities, Row Sets, Query Collections and Application Modules. This chapter also provides a introduction to ADFBC SDO services, as well as sequence diagrams for what happens when you execute queries or commit updates. Chapter 3 is dedicated to entity objects and  is one of many chapters in this book you will enjoy and never want to miss. Jobinesh explains the artifacts that make up an entity object, how to work with entities and resource bundles, and many advanced topics, including inheritance, change history tracking, custom properties, validation and cursor handling.  Chapter 4 - you guessed it - is all about View objects. Comparable to entities, you learn about the XM files and classes that make a view object, as well as how to define and work with queries. List-of-values, inheritance, polymorphism, bind variables and data filtering are interesting - and important topics that follow. Again the chapter provides helpful sequence diagrams for you to understand what happens internally within a view object. Chapter 5 focuses on advanced view object and entity object topics, like lifecycle callback methods and when you want to override them. This chapter is a good digest of Jobinesh's blog entries (which most ADF developers have in their bookmark list). Really worth reading ! Chapter 6 then is bout Application Modules. Beside of what application modules are, this chapter covers important topics like properties, passivation, activation, application module pooling, how and where to write custom logic. In addition you learn about the AM lifecycle and request sequence. Chapter 7 is about the ADF binding layer. If you are new to Oracle ADF and got lost in the more advanced ADF Business Components chapters, then this chapter is where you get back into the game. In very easy terms, Jobinesh explains what the ADF binding is, how it fits into the JSF request lifecycle and what are the metadata file involved. Chapter 8 then goes into building data bound web user interfaces. In this chapter you get the basics of JavaServer Faces (e.g. managed beans) and learn about the interaction between the JSF UI and the ADF binding layer. Later this chapter provides advanced solutions for working with tree components and list of values. Chapter 9 introduces bounded task flows and ADF controller. This is a chapter you want to read if you are new to ADF of have started. Experts don't find anything new here, which doesn't mean that it is not worth reading it (I for example, enjoyed the controller talk very much) Chapter 10 is an advanced coverage of bounded task flow and talks about contextual events  Chapter 11 is another highlight and explains error handling, trains, transactions and more. I can only recommend you read this chapter. I am aware of many documents that cover exception handling in Oracle ADF (and my Oracle Magazine article for January/February 2013 does the same), but none that covers it in such a great depth. Chapter 12 covers ADF best practices, which is a great round-up of all the tips provided in this book (without Jobinesh to repeat himself). Its all cool stuff that helps you with your ADF projects. In summary, "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman is a great book and addition for all Oracle ADF developers and those who want to become one. Frank

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • My own personal use of Oracle Linux

    - by wcoekaer
    It always is easier to explain something with examples... Many people still don't seem to understand some of the convenient things around using Oracle Linux and since I personally (surprise!) use it at home, let me give you an idea. I have quite a few servers at home and I also have 2 hosted servers with a hosted provider. The servers at home I use mostly to play with random Linux related things, or with Oracle VM or just try out various new Oracle products to learn more. I like the technology, it's like a hobby really. To be able to have a good installation experience and use an officially certified Linux distribution and not waste time trying to find the right libraries, I, of course, use Oracle Linux. Now, at least I can get a copy of Oracle Linux for free (even if I was not working for Oracle) and I can/could use that on as many servers at home (or at my company if I worked elsewhere) for testing, development and production. I just go to http://edelivery.oracle.com/linux and download the version(s) I want and off I go. Now, I also have the right (and not because I am an employee) to take those images and put them on my own server and give them to someone else, I in fact, just recently set up my own mirror on my own hosted server. I don't have to remove oracle-logos, I don't have to rebuild the ISO images, I don't have to recompile anything, I can just put the whole binary distribution on my own server without contract. Perfectly free to do so. Of course the source code of all of this is there, I have a copy of the UEK code at home, just cloned from https://oss.oracle.com/git/?p=linux-2.6-unbreakable.git. And as you can see, the entire changelog, checkins, merges from Linus's tree, complete overview of everything that got changed from kernel to kernel, from patch to patch, errata to errata. No obfuscating, no tar balls and spending time with diff, or go read bug reports to find out what changed (seems silly to me). Some of my servers are on the external network and I need to be current with security errata, but guess what, no problem, my servers are hooked up to http://public-yum.oracle.com which is open, free, and completely up to date, in a consistent, reliable way with any errata, security or bugfix. So I have nothing to worry about. Also, not because I am an employee. Anyone can. And, with this, I also can, and have, set up my own mirror site that hosts these RPMs. both binary and source rpms. Because I am free to get them and distribute them. I am quite capable of supporting my servers on my own, so I don't need to rely on the support organization so I don't need to have a support subscription :-). So I don't need to pay. Neither would you, at least not with Oracle Linux. Another cool thing. The hosted servers came (unfortunately) with Centos installed. While Centos works just fine as is, I tend to prefer to be current with my security errata(reliably) and I prefer to just maintain one yum repository instead of 2, I converted them over to Oracle Linux as well (in place) so they happily receive and use the exact same RPMs. Since Oracle Linux is exactly the same from a user/application point of view as RHEL, including files like /etc/redhat-release and no changes from .el. to .centos. I know I have nothing to worry about installing one of the RHEL applications. So, OL everywhere makes my life a lot easier and why not... Next! Since I run Oracle VM and I have -tons- of VM's on my machines, in some cases on my big WOPR box I have 15-20 VMs running. Well, no problem, OL is free and I don't have to worry about counting the number of VMs, whether it's 1, or 4, or more than 10 ... like some other alternatives started doing... and finally :) I like to try out new stuff, not 3 year old stuff. So with UEK2 as part of OL6 (and 6.3 in particular) I can play with a 3.0.x based kernel and it just installs and runs perfectly clean with OL6, so quite current stuff in an environment that I know works, no need to toy around with an unsupported pre-alpha upstream distribution with libraries and versions that are not compatible with production software (I have nothing against ubuntu or fedora or opensuse... just not what I can rely on or use for what I need, and I don't need a desktop). pretty compelling. I say... and again, it doesn't matter that I work for Oracle, if I was working elsewhere, or not at all, all of the above would still apply. Student, teacher, developer, whatever. contrast this with $349 for 2 sockets and oneguest and selfsupport per year to even just get the software bits.

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  • Oracle 11g R2 1???????~????????(Exadata??)?????

    - by Yusuke.Yamamoto
    ??2010?11?17???Oracle Database 11g Release2(R2) ???????1???? ????Oracle Database 11g R2 ?????????????????????????? ???? 2010/11/17:????? 2011/01/07:???????(Exadata/??) 2011/01/18:???????(Exadata/?????????????) 2011/02/22:???????(Exadata/?????:IT Leaders ????????) 2011/04/21:?????? 2011/04/21:???????(????????????) 2011/04/21:???????(Exadata/???????????????????????????????????) 2011/06/27:Oracle Exadata Database Machine ????1,000??? ?? Oracle Database 11g R2 ??????? Oracle Database 11g ?????????(????) ??????? Oracle Database 11g R2(???/????) Oracle Database 11g R2 ??????? ?? ??? 2009?11?11? Oracle Exadata Database Machine Version 2 ???? 2009?11?17? Oracle Database 11g R2 ???? 2010?02?01? ?????????????????????????????? 2010?03?31? SAP ? Oracle Database 11g R2 ??????????ISV????????·??????????? 2010?05?18? Windows Server 2008 R2 / Windows 7 ?????????Oracle Database 10g R2 ??? 2010?06?23? Oracle Application Express 4.0 ???? 2010?07?09? ?? Windows RDBMS ?????(2009?)????????? 2010?08?17? TPC-C Benchmark Price/Performance ???????? 2010?09?13? Patch Set 11.2.0.2 for Linux ????(??) 2010?10?20? Oracle Exadata Database Machine X2 ???? 2010?11?17? Oracle Database 11g R2 ????1?? 2010?11?19? ?? Windows RDBMS ?????(2010????)????????????? 2011?03?29? Oracle SQL Developer 3.0 ???? 2011?06?27? Oracle Exadata Database Machine ????1,000????????????????·?????????????? Oracle Database 11g ?????????(????) ????????????????????????????????(????)? ????(??????????) ??????????(???) ????? ????(???) ?????·???????·??? ????? ????·??????·?? ???? ???????(??????????????)|???99.999%???????500???????????? - ITpro ??????????? ????(????) ???(???) ????????(???) ??????(???????????) Oracle Exadata Database Machine ????? Oracle Database 11g ??(????)? ??????????????????????????????????? ????(??????) ????????????? ?????·???????·??? ??(??????????????) ?????(??????????) ?????????(????????) ?????????? ????(???????) ?????? ????/????·???????? ???????????(???????/NTT??????????) ????????????? ???? ???????????? ?????? ??? ?????|DWH?????????????? - IT Leaders(????????)|DWH?????????????? - IT Leaders ????(???????????) Customer Voice ????:????IT?????24??365????????????????????? ?Oracle9i Database ?????????????????????Oracle Database 11g ???????????????????????? Oracle9i Database ???????????????? Customer Voice ??????:Oracle Database 11g????????????????????? ?Oracle ASM ???????????????????I/O????????????????????????????????????? ??????? Oracle Database 11g R2(???/????) ???????????????? Oracle 11g R2 ????????? - IT Leaders ??????????11g R2?5???? - ??SE????Oracle??? - Think IT ????????????????????????~Oracle Database 11g Release2 ????????? - oracletech.jp ??????????? Oracle Database 11g Release 2(11gR2)|??????????? ???????|???????????

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  • Messed up installation of mysql-server - cannot complete installation or deinstallation

    - by Christian Engel
    apt-get got stuck while installing mysql-server. I don't know why but it just stopped working and never continued. I had to reboot the machine in the middle of the setup process. Now, if I try to install or purge the mysql-server package, apt-get tries to configure mysql-server first (tells me its not installed before that) and cancels with a error message: Sub-process /usr/bin/dpkg returned an error code(1) apt-get also tells me that two packages have not been successfully installed or removed. this is the complete console output: christian@devbox:~$ sudo apt-get install mysql-server [sudo] password for christian: Reading package lists... Done Building dependency tree Reading state information... Done mysql-server is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 17 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y Setting up mysql-server-5.5 (5.5.32-0ubuntu7) ... start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.5; however: Package mysql-server-5.5 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. Errors were encountered while processing: mysql-server-5.5 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) christian@devbox:~$

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  • Missed OpenWorld 2011 or JavaOne? See the Key Announcements Today

    - by Dain C. Hansen
    Learn more about Oracle OpenWorld and JavaOne Key Announcements through our six On Demand Webcasts or Podcasts. Your time is precious and you can't make time to watch all keynotes and sessions on demand. Want to get a concise overview on the Oracle OpenWorld and JavaOne key announcements? Presented by Oracle experts in EMEA, these six webcasts will help you decide which keynotes, general or solution sessions on Oracle OpenWorld and JavaOne could be of more interest to you. Six informative, on-demand sessions are available as podcasts and webcasts, on Oracle Hardware and Software, each taking just 15-20 minutes. Be updated in an hour on Oracle OpenWorld on… Oracle Exadata and Exalogic Engineered Systems with Oracle Applications Oracle Exalytics Business Intelligence Machine, the industry's first in-memory hardware and software system Oracle Big Data Appliance, the end-to-end solution for Big Data Oracle Enterprise Manager 12c, the industry's first solution to combine management of the full Oracle stack with complete enterprise cloud lifecycle management Oracle Fusion Applications, a complete suite with 100+ modules Oracle Public Cloud with subscription-based, self-service access to Oracle Fusion Applications, Oracle Fusion Middleware and Oracle Database Watch the Six JavaOne Key Announcement Webcasts anywhere you can access the Internet and learn more about: Plans for advancing the Java Platform, Standard Edition (Java SE) and an update on Java SE 8 Plans announced for the evolution Java Platform, Micro Edition Availability of JavaFX 2.0 The NetBeans IDE Availability for Windows, Mac, Linux and Oracle Solaris Latest developments in the evolution of Java Platform, Enterprise Edition (Java EE). Oracle Java Cloud Service. Follow other informative, on-demand sessions on Oracle Hardware and Software on topics like Cloud, Exadata, Exalogic, Exalytics, Big Data Appliance, Enterprise Manager 12c, Hardware - SuperCluster, Server - and Storage, Oracle Fusion Applications Register now!

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  • Welcome!

    - by mannamal
    Welcome to the Oracle Big Data Connectors blog, which will focus on posts related to integrating data on a Hadoop cluster with Oracle Database. In particular the blog will focus on best practices, usage notes, and performance tips for using Oracle Loader for Hadoop and Oracle Direct Connector for HDFS, which are part of Oracle Big Data Connectors. Oracle Big Data Connectors 1.0 also includes Oracle R Connector for Hadoop and Oracle Data Integrator Application Adapters for Hadoop. Oracle Loader for Hadoop: Oracle Loader for Hadoop loads data from Hadoop to Oracle Database. It runs as a MapReduce job on Hadoop to partition, sort, and convert the data into an Oracle-ready format, offloading to Hadoop the processing that is typically done using database CPUs. The data is thenloaded to the database by the Oracle Loader for Hadoop job (online load) or written out as Oracle Data Pump files for load and access later (offline load) with Oracle Direct Connector for HDFS. Oracle Direct Connector for HDFS: Oracle Direct Connector for HDFS is a connector for high speed access of data on HDFS from Oracle Database. With this connector Oracle SQL can be used to directly query data on HDFS. The data can be Oracle Data Pump files generated by Oracle Loader for Hadoop or delimited text files. The connector can also be used to load data into the database using SQL.

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  • Book review: Microsoft System Center Enterprise Suite Unleashed

    - by BuckWoody
    I know, I know – what’s a database guy doing reading a book on System Center? Well, I need it from time to time. System Center is actually a collection of about 7 different products that you can use to manage and monitor your software and hardware, from drive space through Microsoft Office, UNIX systems, and yes, SQL Server. It’s that last part I care about the most, and so I’ve dealt with Data Protection Manager and System Center Operations Manager (I call it SCOM) in SQL Server. But I wasn’t familiar with the rest of the suite nor was I as familiar as I needed to be with the “Essentials” release – a separate product that groups together the main features of System Center into a single offering for smaller organizations. These companies usually run with a smaller IT shop, so they sometimes opt for this product to help them monitor everything, including SQL Server. So I picked up “Microsoft System Center Enterprise Suite Unleashed” by Chris Amaris and a cast of others. I don’t normally like to get a technical book by multiple authors – I just find that most of the time it’s quite jarring to switch from author to author, but I think this group did pretty well here.  The first chapter on introducing System Center has helped me talk with others about what the product does, and which pieces fit well together with SQL Server. The writing is well done, and I didn’t find a jump from author to author as I went along. The information is sequential, meaning that they lead you from install to configuration and then use. It’s very much a concepts-and-how-to book, and a big one at that – over 950 pages of learning! It was a pretty quick read, though, since I skipped the installation parts and there are lots of screenshots. While I’m not sure you’d be an expert on the product when you finish reading this book, but I would say you’re more than halfway there. I would say it suits someone that learns through examples the best, since they have a lot of step-by-step examples I do recommend that you take a look if you have to interact with this product, or even if you are a smaller shop and you’re the primary IT resource. The last few chapters deal with System Center Essentials, and honestly it was the best part of the book for me. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

    - by Javier Puerta
    Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology     Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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  • ????My Oracle Support????

    - by Steve He(???)
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????My Oracle Support???10????????????????????   My Oracle Support?????????????,????,????????,?????Oracle??,??????????????????My Oracle Support???,????(SR),????????,My Oracle Support???????????????,??????????,????????????????????,??Oracle??,??????,?????????????   ?????2???:1.???My Oracle Support,???“??(community)”???,????????????My Oracle Support???2. ????????https??My Oracle Support??:  https://communities.oracle.com/ ???????????????????,???????????????????????,??????????????????????????,??Oracle?????,?????Oracle?????????? ????????????????,?????????????????,???????????????????,????????????????,????????????????!??????“https://communities.oracle.com/”?????????,????????????

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