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• News Portals and database heaviness

  - by jasmine

  What is database design solutions for news portals with high trrafic? Could file system as a good solution? mysql > File system Thanks in advance

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• News Portals and mysql queries

  - by jasmine

  Consider a news portal like cnn. There is 8 categories. Is there 8 query in every page loading? For eg SELECT title FROM category where cID = 1 SELECT title FROM category where cID = 2 ................... And for sites with high traffic, would be memcache a good solution? Thanks in advance

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• Wordpress Custom Post Type adding tags

  - by Nick White

  I am currently working on a Wordpress site I have created some custom Post Types all work fine create the post etc. What I need however is custom taxonomies with some of the custom Post Types, I have set this up and when adding different tags to the taxonomy it works however, when creating a post for a custom post type in the taxonomy block clicking add tag it just does a anchor link to #Member news Category-add Nothing else happens, it's not a big bug but I would however, like to fix this so it is correct for the time I go live Is this a known bug? or is there something I have probably missed when creating the custom post type? register_post_type('member_news', array( 'label' => 'Member News','description' => 'News content submitted by members of RRUKA.','public' => true,'show_ui' => true,'show_in_menu' => true,'capability_type' => 'post','hierarchical' => false,'rewrite' => array('slug' => 'member-news'),'query_var' => true,'has_archive' => true,'exclude_from_search' => false,'menu_position' => 5,'supports' => array('title','editor','excerpt','trackbacks','revisions','thumbnail','author','page-attributes',),'labels' => array ( 'name' => 'Member News', 'singular_name' => 'Member News', 'menu_name' => 'Member News', 'add_new' => 'Add Member News', 'add_new_item' => 'Add New Member News', 'edit' => 'Edit', 'edit_item' => 'Edit Member News', 'new_item' => 'New Member News', 'view' => 'View Member News', 'view_item' => 'View Member News', 'search_items' => 'Search Member News', 'not_found' => 'No Member News Found', 'not_found_in_trash' => 'No Member News Found in Trash', 'parent' => 'Parent Member News', ),) ); Any information on this would be very welcome Thanks in advanced

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• Mobile news reader

  - by Sergej Andrejev

  I'm using C# and probably .Net compact framework. How should I design mobile news reader (RSS, Atom...). What are risks I should be aware before I start? What libraries are there to help me read and parse data and synchronize it when going from offline mode?

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• Application Demos in UPK

  - by [email protected]

  Over the years, User Productivity Kit has expanded to include solutions to many project challenges. As of UPK 3.6.1, solutions are provided for pre and post application go-live learning, application testing, system documentation, presentation output, and more. New in UPK 3.6.1 are additional features that can be used effectively for application demo purposes. This can come in handy when you need to do a demo but don't want to show or can't show the live application. Maybe you're doing a presentation for a group of project stakeholders and want to focus on the business workflow implemented by the application rather than the mechanics of using it. Or possibly, you need to show the application but you're disconnected from any network preventing you from running the live application. In any of these cases, a presentation aid that represents the live application is what's needed. Previous versions of the UPK topic player would allow you to do this but would always show those UPK user interface elements that help a user learn the application. When you're presenting the narrative live, the UPK bubbles can be a distraction. UPK 3.6.1 provides some new features that allow you to control whether the bubbles display. There are two ways to hide bubbles in a topic. The first is a topic property that allows you to control bubbles across the entire topic. There are 3 settings for the Show Bubbles topic property. The default setting is Use frame settings which allows you to control whether bubbles display on a frame by frame basis. When you choose Always, the bubbles will always display regardless of the frame setting. The final choice is Never. Choosing Never will hide every bubble in your topic with one setting change. As with Always, choosing Never will ignore the frame setting. The second way to control the bubbles is at the frame level. First ensure that the topic's Show Bubbles property is set to Use frame settings. Navigate to the frame on which you want to turn off the bubble and click the Display bubble for this frame button to turn off the bubble. When you play the topic, the bubble will no longer be displayed. Depending on your needs, you might also use another longstanding UPK feature that allows you to control whether the action area displays on a frame. Just click the Action area on/off button to toggle its display. I've found the frame properties to be useful beyond creating presentation aids. When creating "See It!" only topics for more advanced users, I may hide the bubbles on some of the more straightforward frames. For example, if I have a form where one needs to fill out an address, I may display the first bubble in the sequence and explain what the subsequent steps are doing. I then hide bubbles on the remaining frames which are the more mechanical steps of entering the address. We'd like to hear your thoughts on this new UPK feature. Use the comments below to tell us how you've used it. John Zaums Senior Director, Product Development Oracle User Productivity Kit

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• Smart Help with UPK

  - by [email protected]

  A short lesson on how awesome Smart Help is. In Oracle UPK speak, there are targeted and non-targeted applications. Targeted applications are Oracle EBS, PeopleSoft, Siebel, JD Edwards, SAP and a few others. Non-targeted applications are either custom built or other third party off the shelf applications. For most targeted applications you'll see better object recognition (during recording) and also Help Integration for that application. Help integration means that someone technical modifies the help link in your application to call up the UPK content that has been created. If you have seen this presented before, this is usually where the term context sensitive help is mentioned and the Do It mode shows off. The fact that UPK builds context sensitive help for its targeted applications automatically is awesome enough, but there is a whole new world out there and it's called "custom and\or third party apps." For the purposes of Smart Help and this discussion, I'm talking about the browser based applications. How does UPK support these apps? It used to be that you had to have your vendor try to modify the Help link to point to UPK or if your company had control over the applications configuration menus, then you get someone on your team to modify this for you. But as you start to use UPK for more than one, two or three applications, the administration of this starts to become daunting. Multiple administrators, multiple player packages, multiple call points, multiple break points, help doesn't always work the same way for every application (picture the black white infomercial with an IT person trying to configure a bunch of wires or something funny like that). Introducing Smart Help! (in color of course, new IT person, probably wearing a blue shirt and smiling). Smart help eliminates the need to configure multiple browser help integration points, and adds a icon to the users browser itself. You're using your browser to read this now correct? Look up at the icons on your browser, you have the home link icon, print icon, maybe an RSS feed icon. Smart Help is icon that gets added to the users browser just like the others. When you click it, it first recognizes which application you're in and then finds the UPK created material for you and returns the best possible match, for (hold on to your seat now) both targeted and non-targeted applications (browser based applications). But wait, there's more. It does this automatically! You don't have to do anything! All you have to do is record content, UPK and Smart Help do the rest! This technology is not new. There are customers out there today that use this for as many as six applications! The real hero here is SMART MATCH. Smart match is the technology that's used to determine which application you're in and where you are when you click on Smart Help. We'll save that for a one-on-one conversation. Like most other awesome features of UPK, it ships with the product. All you have to do is turn it on. To learn more about Smart Help, Smart Match, Targeted and Non-Targeted applications, contact your UPK Sales Consultant or me directly at [email protected]

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• Fusion CRM ISV program is gaining weight: Examples of certified add-on's

  - by Richard Lefebvre

  The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact [email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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• How to Set Up Your Enterprise Social Organization?

  - by Richard Lefebvre

  By Mike Stiles on Dec 04, 2012 The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• A ToDynamic() Extension Method For Fluent Reflection

  - by Dixin

  Recently I needed to demonstrate some code with reflection, but I felt it inconvenient and tedious. To simplify the reflection coding, I created a ToDynamic() extension method. The source code can be downloaded from here. Problem One example for complex reflection is in LINQ to SQL. The DataContext class has a property Privider, and this Provider has an Execute() method, which executes the query expression and returns the result. Assume this Execute() needs to be invoked to query SQL Server database, then the following code will be expected: using (NorthwindDataContext database = new NorthwindDataContext()) { // Constructs the query. IQueryable<Product> query = database.Products.Where(product => product.ProductID > 0) .OrderBy(product => product.ProductName) .Take(2); // Executes the query. Here reflection is required, // because Provider, Execute(), and ReturnValue are not public members. IEnumerable<Product> results = database.Provider.Execute(query.Expression).ReturnValue; // Processes the results. foreach (Product product in results) { Console.WriteLine("{0}, {1}", product.ProductID, product.ProductName); } } Of course, this code cannot compile. And, no one wants to write code like this. Again, this is just an example of complex reflection. using (NorthwindDataContext database = new NorthwindDataContext()) { // Constructs the query. IQueryable<Product> query = database.Products.Where(product => product.ProductID > 0) .OrderBy(product => product.ProductName) .Take(2); // database.Provider PropertyInfo providerProperty = database.GetType().GetProperty( "Provider", BindingFlags.NonPublic | BindingFlags.GetProperty | BindingFlags.Instance); object provider = providerProperty.GetValue(database, null); // database.Provider.Execute(query.Expression) // Here GetMethod() cannot be directly used, // because Execute() is a explicitly implemented interface method. Assembly assembly = Assembly.Load("System.Data.Linq"); Type providerType = assembly.GetTypes().SingleOrDefault( type => type.FullName == "System.Data.Linq.Provider.IProvider"); InterfaceMapping mapping = provider.GetType().GetInterfaceMap(providerType); MethodInfo executeMethod = mapping.InterfaceMethods.Single(method => method.Name == "Execute"); IExecuteResult executeResult = executeMethod.Invoke(provider, new object[] { query.Expression }) as IExecuteResult; // database.Provider.Execute(query.Expression).ReturnValue IEnumerable<Product> results = executeResult.ReturnValue as IEnumerable<Product>; // Processes the results. foreach (Product product in results) { Console.WriteLine("{0}, {1}", product.ProductID, product.ProductName); } } This may be not straight forward enough. So here a solution will implement fluent reflection with a ToDynamic() extension method: IEnumerable<Product> results = database.ToDynamic() // Starts fluent reflection. .Provider.Execute(query.Expression).ReturnValue; C# 4.0 dynamic In this kind of scenarios, it is easy to have dynamic in mind, which enables developer to write whatever code after a dot: using (NorthwindDataContext database = new NorthwindDataContext()) { // Constructs the query. IQueryable<Product> query = database.Products.Where(product => product.ProductID > 0) .OrderBy(product => product.ProductName) .Take(2); // database.Provider dynamic dynamicDatabase = database; dynamic results = dynamicDatabase.Provider.Execute(query).ReturnValue; } This throws a RuntimeBinderException at runtime: 'System.Data.Linq.DataContext.Provider' is inaccessible due to its protection level. Here dynamic is able find the specified member. So the next thing is just writing some custom code to access the found member. .NET 4.0 DynamicObject, and DynamicWrapper<T> Where to put the custom code for dynamic? The answer is DynamicObject’s derived class. I first heard of DynamicObject from Anders Hejlsberg's video in PDC2008. It is very powerful, providing useful virtual methods to be overridden, like: TryGetMember() TrySetMember() TryInvokeMember() etc.  (In 2008 they are called GetMember, SetMember, etc., with different signature.) For example, if dynamicDatabase is a DynamicObject, then the following code: dynamicDatabase.Provider will invoke dynamicDatabase.TryGetMember() to do the actual work, where custom code can be put into. Now create a type to inherit DynamicObject: public class DynamicWrapper<T> : DynamicObject { private readonly bool _isValueType; private readonly Type _type; private T _value; // Not readonly, for value type scenarios. public DynamicWrapper(ref T value) // Uses ref in case of value type. { if (value == null) { throw new ArgumentNullException("value"); } this._value = value; this._type = value.GetType(); this._isValueType = this._type.IsValueType; } public override bool TryGetMember(GetMemberBinder binder, out object result) { // Searches in current type's public and non-public properties. PropertyInfo property = this._type.GetTypeProperty(binder.Name); if (property != null) { result = property.GetValue(this._value, null).ToDynamic(); return true; } // Searches in explicitly implemented properties for interface. MethodInfo method = this._type.GetInterfaceMethod(string.Concat("get_", binder.Name), null); if (method != null) { result = method.Invoke(this._value, null).ToDynamic(); return true; } // Searches in current type's public and non-public fields. FieldInfo field = this._type.GetTypeField(binder.Name); if (field != null) { result = field.GetValue(this._value).ToDynamic(); return true; } // Searches in base type's public and non-public properties. property = this._type.GetBaseProperty(binder.Name); if (property != null) { result = property.GetValue(this._value, null).ToDynamic(); return true; } // Searches in base type's public and non-public fields. field = this._type.GetBaseField(binder.Name); if (field != null) { result = field.GetValue(this._value).ToDynamic(); return true; } // The specified member is not found. result = null; return false; } // Other overridden methods are not listed. } In the above code, GetTypeProperty(), GetInterfaceMethod(), GetTypeField(), GetBaseProperty(), and GetBaseField() are extension methods for Type class. For example: internal static class TypeExtensions { internal static FieldInfo GetBaseField(this Type type, string name) { Type @base = type.BaseType; if (@base == null) { return null; } return @base.GetTypeField(name) ?? @base.GetBaseField(name); } internal static PropertyInfo GetBaseProperty(this Type type, string name) { Type @base = type.BaseType; if (@base == null) { return null; } return @base.GetTypeProperty(name) ?? @base.GetBaseProperty(name); } internal static MethodInfo GetInterfaceMethod(this Type type, string name, params object[] args) { return type.GetInterfaces().Select(type.GetInterfaceMap).SelectMany(mapping => mapping.TargetMethods) .FirstOrDefault( method => method.Name.Split('.').Last().Equals(name, StringComparison.Ordinal) && method.GetParameters().Count() == args.Length && method.GetParameters().Select( (parameter, index) => parameter.ParameterType.IsAssignableFrom(args[index].GetType())).Aggregate( true, (a, b) => a && b)); } internal static FieldInfo GetTypeField(this Type type, string name) { return type.GetFields( BindingFlags.GetField | BindingFlags.Instance | BindingFlags.Static | BindingFlags.Public | BindingFlags.NonPublic).FirstOrDefault( field => field.Name.Equals(name, StringComparison.Ordinal)); } internal static PropertyInfo GetTypeProperty(this Type type, string name) { return type.GetProperties( BindingFlags.GetProperty | BindingFlags.Instance | BindingFlags.Static | BindingFlags.Public | BindingFlags.NonPublic).FirstOrDefault( property => property.Name.Equals(name, StringComparison.Ordinal)); } // Other extension methods are not listed. } So now, when invoked, TryGetMember() searches the specified member and invoke it. The code can be written like this: dynamic dynamicDatabase = new DynamicWrapper<NorthwindDataContext>(ref database); dynamic dynamicReturnValue = dynamicDatabase.Provider.Execute(query.Expression).ReturnValue; This greatly simplified reflection. ToDynamic() and fluent reflection To make it even more straight forward, A ToDynamic() method is provided: public static class DynamicWrapperExtensions { public static dynamic ToDynamic<T>(this T value) { return new DynamicWrapper<T>(ref value); } } and a ToStatic() method is provided to unwrap the value: public class DynamicWrapper<T> : DynamicObject { public T ToStatic() { return this._value; } } In the above TryGetMember() method, please notice it does not output the member’s value, but output a wrapped member value (that is, memberValue.ToDynamic()). This is very important to make the reflection fluent. Now the code becomes: IEnumerable<Product> results = database.ToDynamic() // Here starts fluent reflection. .Provider.Execute(query.Expression).ReturnValue .ToStatic(); // Unwraps to get the static value. With the help of TryConvert(): public class DynamicWrapper<T> : DynamicObject { public override bool TryConvert(ConvertBinder binder, out object result) { result = this._value; return true; } } ToStatic() can be omitted: IEnumerable<Product> results = database.ToDynamic() .Provider.Execute(query.Expression).ReturnValue; // Automatically converts to expected static value. Take a look at the reflection code at the beginning of this post again. Now it is much much simplified! Special scenarios In 90% of the scenarios ToDynamic() is enough. But there are some special scenarios. Access static members Using extension method ToDynamic() for accessing static members does not make sense. Instead, DynamicWrapper<T> has a parameterless constructor to handle these scenarios: public class DynamicWrapper<T> : DynamicObject { public DynamicWrapper() // For static. { this._type = typeof(T); this._isValueType = this._type.IsValueType; } } The reflection code should be like this: dynamic wrapper = new DynamicWrapper<StaticClass>(); int value = wrapper._value; int result = wrapper.PrivateMethod(); So accessing static member is also simple, and fluent of course. Change instances of value types Value type is much more complex. The main problem is, value type is copied when passing to a method as a parameter. This is why ref keyword is used for the constructor. That is, if a value type instance is passed to DynamicWrapper<T>, the instance itself will be stored in this._value of DynamicWrapper<T>. Without the ref keyword, when this._value is changed, the value type instance itself does not change. Consider FieldInfo.SetValue(). In the value type scenarios, invoking FieldInfo.SetValue(this._value, value) does not change this._value, because it changes the copy of this._value. I searched the Web and found a solution for setting the value of field: internal static class FieldInfoExtensions { internal static void SetValue<T>(this FieldInfo field, ref T obj, object value) { if (typeof(T).IsValueType) { field.SetValueDirect(__makeref(obj), value); // For value type. } else { field.SetValue(obj, value); // For reference type. } } } Here __makeref is a undocumented keyword of C#. But method invocation has problem. This is the source code of TryInvokeMember(): public override bool TryInvokeMember(InvokeMemberBinder binder, object[] args, out object result) { if (binder == null) { throw new ArgumentNullException("binder"); } MethodInfo method = this._type.GetTypeMethod(binder.Name, args) ?? this._type.GetInterfaceMethod(binder.Name, args) ?? this._type.GetBaseMethod(binder.Name, args); if (method != null) { // Oops! // If the returnValue is a struct, it is copied to heap. object resultValue = method.Invoke(this._value, args); // And result is a wrapper of that copied struct. result = new DynamicWrapper<object>(ref resultValue); return true; } result = null; return false; } If the returned value is of value type, it will definitely copied, because MethodInfo.Invoke() does return object. If changing the value of the result, the copied struct is changed instead of the original struct. And so is the property and index accessing. They are both actually method invocation. For less confusion, setting property and index are not allowed on struct. Conclusions The DynamicWrapper<T> provides a simplified solution for reflection programming. It works for normal classes (reference types), accessing both instance and static members. In most of the scenarios, just remember to invoke ToDynamic() method, and access whatever you want: StaticType result = someValue.ToDynamic()._field.Method().Property[index]; In some special scenarios which requires changing the value of a struct (value type), this DynamicWrapper<T> does not work perfectly. Only changing struct’s field value is supported. The source code can be downloaded from here, including a few unit test code.

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• Oracle BI Applications for Industry Sectors

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• Open source adventures with... wait for it... Microsoft

  - by Jeff

  Last week, Microsoft announced that it was going to open source the rest of the ASP.NET MVC Web stack. The core MVC framework has been open source for a long time now, but the other pieces around it are also now out in the wild. Not only that, but it's not what I call "big bang" open source, where you release the source with each version. No, they're actually committing in real time to a public repository. They're also taking contributions where it makes sense. If that weren't exciting enough, CodePlex, which used to be a part of the team I was on, has been re-org'd to a different part of the company where it is getting the love and attention (and apparently money) that it deserves. For a period of several months, I lobbied to get a PM gig with that product, but got nowhere. A year and a half later, I'm happy to see it finally treated right. In any case, I found a bug in Razor, the rendering engine, before the beta came out. I informally sent the bug info to some people, but it wasn't fixed for the beta. Now, with the project being developed in the open, I was able to submit the issue, and went back and forth with the developer who wrote the code (I met him once at a meet up in Bellevue, I think), and he committed a fix. I tried it a day later, and the bug was gone. There's a lot to learn from all of this. That open source software is surprisingly efficient and often of high quality is one part of it. For me the win is that it demonstrates how open and collaborative processes, as light as possible, lead to better software. In other words, even if this were a project being developed internally, at a bank or something, getting stakeholders involved early and giving people the ability to respond leads to awesomeness. While there is always a place for big thinking, experience has shown time and time again that trying to figure everything out up front takes too long, and rarely meets expectations. This is a lesson that probably half of Microsoft has yet to learn, including the team I was on before I split. It's the reason that team still hasn't shipped anything to general availability. But I've seen what an open and iterative development style can do for teams, at Microsoft and other places that I've worked. When you can have a conversation with people, and take ideas and turn them into code quickly, you're winning. So why don't people like winning? I think there are a lot of reasons, and they can generally be categorized into fear, skepticism and bad experiences. I can't give the Web stack teams enough credit. Not only did they dream big, but they changed a culture that often seems immovable and hopelessly stuck. This is a very public example of this culture change, but it's starting to happen at every scale in Microsoft. It's really interesting to see in a company that has been written off as dead the last decade.

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• how to get vendor id and product id of a plugged usb device on windows

  - by new

  Hello all, I am using Qt on windows platform. i want to get and display vendor id and product id of a plugged usb device from my local system. Below is my full source code to get the vendor id and product id from the usb device. when i run the my qt application it does not throw me any errors . so i plug the usb device into the system. but my print statement displays the result as below qDebug ()<DevicePath; i get the result as 0x4 Whether i have any implementation mistakes in my source code ? if so please guide me what i am doing wrong.. Have i missed out any other functions ? Is it possible to get the vendor id and product id from the usb device based on my source code .( my implementation of the code ) ? kindly find my source code below static GUID GUID_DEVINTERFACE_USB_DEVICE = { 0xA5DCBF10L, 0x6530, 0x11D2, { 0x90, 0x1F, 0x00, 0xC0, 0x4F, 0xB9, 0x51, 0xED } }; HANDLE hInfo = SetupDiGetClassDevs(&GUID_DEVINTERFACE_USB_DEVICE,NULL,NULL,DIGCF_PRESENT | DIGCF_INTERFACEDEVICE); if ( hInfo == INVALID_HANDLE_VALUE ) { qDebug ()<<"invalid"; } else { qDebug ()<<"valid handle"; SP_DEVINFO_DATA DeviceInfoData; DeviceInfoData.cbSize = sizeof(SP_DEVINFO_DATA); SP_INTERFACE_DEVICE_DATA Interface_Info; Interface_Info.cbSize = sizeof(Interface_Info); BYTE Buf[1024]; DWORD i; DWORD InterfaceNumber= 0; PSP_DEVICE_INTERFACE_DETAIL_DATA pspdidd = (PSP_DEVICE_INTERFACE_DETAIL_DATA)Buf; for (i=0;SetupDiEnumDeviceInfo(hInfo,i,&DeviceInfoData);i++) { DWORD DataT; LPTSTR buffer = NULL; DWORD buffersize = 0; while (!SetupDiGetDeviceRegistryProperty( hInfo,&DeviceInfoData,SPDRP_DEVICEDESC,&DataT,(PBYTE)buffer,buffersize,&buffersize)) { if (GetLastError() == ERROR_INSUFFICIENT_BUFFER) { // Change the buffer size. if (buffer) LocalFree(buffer); buffer = (LPTSTR)LocalAlloc(LPTR,buffersize); } else { // Insert error handling here. break; } qDebug ()<<(TEXT("Device Number %i is: %s\n"),i, buffer); if (buffer) LocalFree(buffer); if ( GetLastError()!=NO_ERROR && GetLastError()!=ERROR_NO_MORE_ITEMS ) { // Insert error handling here. qDebug ()<<"return false"; } InterfaceNumber = 0; // this just returns the first one, you can iterate on this if (SetupDiEnumDeviceInterfaces(hInfo,NULL,&GUID_DEVINTERFACE_USB_DEVICE,InterfaceNumber,&Interface_Info)) { printf("Got interface"); DWORD needed; pspdidd->cbSize = sizeof(*pspdidd); SP_DEVICE_INTERFACE_DETAIL_DATA *pDetData = NULL; DWORD dwDetDataSize = sizeof (SP_DEVICE_INTERFACE_DETAIL_DATA) + 256; SetupDiGetDeviceInterfaceDetail(hInfo, &Interface_Info, pDetData,dwDetDataSize, NULL,&DeviceInfoData); qDebug ()<<pDetData->DevicePath; //qDebug ()<<QString::fromWCharArray(pDetData->DevicePath); } else { printf("\nNo interface"); //ErrorExit((LPTSTR) "SetupDiEnumDeviceInterfaces"); if ( GetLastError() == ERROR_NO_MORE_ITEMS) printf(", since there are no more items found."); else printf(", unknown reason."); } // Cleanup SetupDiDestroyDeviceInfoList(hInfo); qDebug ()<<"return true"; } } }

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• Silverlight 4 Training Kit

  - by ScottGu

  We recently released a new free Silverlight 4 Training Kit that walks you through building business applications with Silverlight 4.  You can browse the training kit online or alternatively download an entire offline version of the training kit.  The training material is structured on teaching how to use the new Silverlight 4 features to build an end to end business application. The training kit includes 8 modules, 25 videos, and several hands on labs. Below is a breakdown and links to all of the content. [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Module 1: Introduction Click here to watch this module. In this video John Papa and Ian Griffiths discuss the key areas that the Building Business Applications with Silverlight 4 course focuses on. This module is the overview of the course and covers many key scenarios that are faced when building business applications, and how Silverlight can help address them. Module 2: WCF RIA Services Click here to explore this module. In this lab, you will create a web site for managing conferences that will be the basis for the other labs in this course. Don’t worry if you don’t complete a particular lab in the series – all lab manual instructions are accompanied by completed solutions, so you can either build your own solution from start to finish, or dive straight in at any point using the solutions provided as a starting point. In this lab you will learn how to set up WCF RIA Services, create bindings to the domain context, filter using the domain data source, and create domain service queries. Online Link Download Source Download Lab Document Videos Module 2.1 - WCF RIA Services Ian Griffiths sets up the Entity Framework and WCF RIA Services for the sample Event Manager application for the course. He covers how to set up the services, how the Domain Services work and the role that the DomainContext plays in the sample application. He also reviews the metadata classes and integrating the navigation framework. Module 2.2 – Using WCF RIA Services to Edit Entities Ian Griffiths discusses how he adds the ability to edit and create individual entities with the features built into WCF RIA Services into the sample Event Manager application. He covers data binding fundamentals, IQueryable, LINQ, the DomainDataSource, navigation to a single entity using the navigation framework, and how to use the Visual Studio designer to do much of the work . Module 2.3 – Showing Master/Details Records Using WCF RIA Services Ian Griffiths reviews how to display master/detail records for the sample Event Manager application using WCF RIA Services. He covers how to use the Include attribute to indicate which elements to serialize back to the client. Ian also demonstrates how to use the Data Sources window in the designer to add and bind controls to specific data elements. He wraps up by showing how to create custom services to the Domain Services. Module 3 – Authentication, Validation, MVVM, Commands, Implicit Styles and RichTextBox Click here to visit this module. This lab demonstrates how to build a login screen, integrate ASP.NET authentication, and perform validation on data elements. Model-View-ViewModel (MVVM) is introduced and used in this lab as a pattern to help separate the UI and business logic. You will also learn how to use implicit styling and the new RichTextBox control. Online Link Download Source Download Lab Document Videos Module 3.1 – Authentication Ian Griffiths covers how to integrate a login screen and authentication into the sample Event Manager application. Ian shows how to use the ASP.NET authentication and integrate it into WCF RIA Services and the Silverlight presentation layer. Module 3.2 – MVVM Ian Griffiths covers how to Model-View-ViewModel (MVVM) patterns into the sample Event Manager application. He discusses why MVVM exists, what separated presentation means, and why it is important. He shows how to connect the View to the ViewModel, why data binding is important in this symbiosis, and how everything fits together in the overall application. Module 3.3 –Validation Ian Griffiths discusses how validation of user input can be integrated into the sample Event Manager application. He demonstrates how to use the DataAnnotations, the INotifyDataErrorInfo interface, binding markup extensions, and WCF RIA Services in concert to achieve great validation in the sample application. He discusses how this technique allows for property level validation, entity level validation, and asynchronous server side validation. Module 3.4 – Implicit Styles Ian Griffiths discusses how why implicit styles are important and how they can be integrated into the sample Event Manager application. He shows how implicit styles defined in a resource dictionary can be applied to all elements of a particular kind throughout the application. Module 3.5 – RichTextBox Ian Griffiths discusses how the new RichTextBox control and it can be integrated into the sample Event Manager application. He demonstrates how the RichTextBox can provide editing for the event information and how it can display the rich text for selection and copying. Module 4 – User Profiles, Drop Targets, Webcam and Clipboard Click here to visit this module. This lab builds new features into the sample application to take the user's photo. It teaches you how to use the webcam to capture an image, use Silverlight as a drop target, and take advantage of programmatic access to the clipboard. Link Download Source Download Lab Document Videos Module 4.1 – Webcam Ian Griffiths demonstrates how the webcam adds value to the sample Event Manager application by capturing an image of the attendee. He discusses the VideoCaptureDevice, the CaptureDviceConfiguration, and the CaptureSource classes and how they allow audio and video to be captured so you can grab an image from the capture device and save it. Module 4.2 - Drag and Drop in Silverlight Ian Griffiths demonstrates how to capture and handle the Drop in the sample Event Manager application so the user can drag a photo from a file and drop it into the application. Ian reviews the AllowDrop property, the Drop event, how to access the file that can be dropped, and the other drag related events. He also reviews how to make this work across browsers and the challenges for this. Module 5 – Schedule Planner and Right Mouse Click Click here to visit this module. This lab builds on the application to allow grouping in the DataGrid and implement right mouse click features to add context menu support. Link Download Source Download Lab Document Videos Module 5.1 – Grouping and Binding Ian Griffiths demonstrates how to use the grouping features for data binding in the DataGrid and how it applies to the sample Event Manager application. He reviews the role of the CollectionViewSource in grouping, customizing the templates for headers, and how to work with grouping with ItemsControls. Module 5.2 – Layout Visual States Ian Griffiths demonstrates how to use the Fluid UI animation support for visual states in the ListBox control DataGrid and how it applies to the sample Event Manager application. He reviews the 3 visual states of BeforeLoaded, AfterLoaded, and BeforeUnloaded. Module 5.3 – Right Mouse Click Ian Griffiths demonstrates how to add support for handling the right mouse button click event to display a context menu for the Event Manager application. He demonstrates how to handle the event, show a custom context menu control, and integrate it into the scheduling portion of the application. Module 6 – Printing the Schedule Click here to visit this module. This lab teaches how to use the new printing features in Silverlight 4. The lab walks through the PrintDocument class and the ViewBox control, while showing how to print multiple pages of content using them. Link Download Source Download Lab Document Videos Module 6.1 – Printing and the Viewbox Ian Griffiths demonstrates how to add the ability to print the schedule to the sample Event Manager application. He walks through the importance of the PrintDocument class and its members. He also shows how to handle printing the visual tree and how the ViewBox control can help. Module 6.2 – Multi Page Printing Ian Griffiths expands on his printing discussion by showing how to handle printing multiple pages of content for the sample Event Manager application. He shows how to paginate the content and points out various tips to keep in mind when determining the printable area. Module 7 – Running the Event Dashboard Out of Browser Click here to visit this module. This lab builds a dashboard for the sample application while explaining the fundamentals of the out of browser features, how to handle authentication, displaying notifications (toasts), and how to use native integration to use COM Interop with Silverlight. Link Download Source Download Lab Document Videos Module 7.1 – Out of Browser Ian Griffiths discusses the role of an Out of Browser application for administrators to manage the events and users in the sample Event Manager application. He discusses several reasons why out of browser applications may better suit your needs including custom chrome, toasts, window placement, cross domain access, and file access. He demonstrates the basic technique to take your application and make it work out of browser using the tools. Module 7.2 – NotificationWindow (Toasts) for Elevated Trust Out of Browser Applications Ian Griffiths discusses the how toasts can be used in the sample Event Manager application to show information that may require the user's attention. Ian covers how to create a toast using the NotificationWindow, security implications, and how to make the toast appear as needed. Module 7.3 – Out of Browser Window Placement Ian Griffiths discusses the how to manage the window positioning when building an out of browser application, handling the windows state, and controlling and handling activation of the window. Module 7.4 – Out of Browser Elevated Trust Application Overview Ian Griffiths discusses the implications of creating trusted out of browser application for the Event Manager sample application. He reviews why you might want to use elevated trust, what features is opens to you, and how to take advantage of them. Topics Ian covers include the dynamic keyword in C# 4, the AutomationFactory class, the API to check if you are in a trusted application, and communicating with Excel. Module 8 – Advanced Out of Browser and MEF Click here to visit this module. This hands-on lab walks through the creation of a trusted out of browser application and the new functionality that comes with that. You will learn to use COM Automation, handle the window closing event, set custom window chrome, digitally sign your Silverlight out of browser trusted application, create a silent install option, and take advantage of MEF. Link Download Source Download Lab Document Videos Module 8.1 – Custom Window Chrome for Elevated Trust Out of Browser Applications Ian Griffiths discusses how to replace the standard operating system window chrome with customized chrome for an elevated trusted out of browser application. He covers how it is important to handle close, resize, minimize, and maximize events. Ian mentions that the tooling was not ready when he shot this video, but the good news is that the tooling now supports setting the custom chrome directly from the property page for the Silverlight application. Module 8.2 – Window Closing Event for Out of Browser Applications Ian Griffiths discusses the WindowClosing event and how to handle and optionally cancel the event. Module 8.3 – Silent Install of Out of Browser Applications Ian Griffiths discusses how to use the SLLauncher executable to install an out of browser application. He discusses the optional command line switches that can be set including how the emulate switch can help you emulate the install process. Ian also shows how to setup a shortcut for the application and tell the application where it should look for future updates online. Module 8.4 – Digitally Signing Out of Browser Application Ian Griffiths discusses how and why to digitally sign an out of browser application using the signtool program. He covers what trusted certificates are, the implications of signing (or not signing), and the effect on the user experience. Module 8.5 – The Value of MEF with Silverlight Ian Griffiths discusses what MEF is, how your application can benefit from it, and the fundamental features it puts at your disposal. He covers the 3 step import, export and compose process as well as how to dynamically import XAP files using MEF. Summary As you can probably tell from the long list above – this series contains a ton of great content, and hopefully provides a nice end-to-end walkthrough that helps explain how to take advantage of Silverlight 4 (and all its new features).  Hope this helps, Scott

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• Cleaner HTML Markup with ASP.NET 4 Web Forms - Client IDs (VS 2010 and .NET 4.0 Series)

  - by ScottGu

  This is the sixteenth in a series of blog posts I’m doing on the upcoming VS 2010 and .NET 4 release. Today’s post is the first of a few blog posts I’ll be doing that talk about some of the important changes we’ve made to make Web Forms in ASP.NET 4 generate clean, standards-compliant, CSS-friendly markup.  Today I’ll cover the work we are doing to provide better control over the “ID” attributes rendered by server controls to the client. [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Clean, Standards-Based, CSS-Friendly Markup One of the common complaints developers have often had with ASP.NET Web Forms is that when using server controls they don’t have the ability to easily generate clean, CSS-friendly output and markup.  Some of the specific complaints with previous ASP.NET releases include: Auto-generated ID attributes within HTML make it hard to write JavaScript and style with CSS Use of tables instead of semantic markup for certain controls (in particular the asp:menu control) make styling ugly Some controls render inline style properties even if no style property on the control has been set ViewState can often be bigger than ideal ASP.NET 4 provides better support for building standards-compliant pages out of the box.  The built-in <asp:> server controls with ASP.NET 4 now generate cleaner markup and support CSS styling – and help address all of the above issues.  Markup Compatibility When Upgrading Existing ASP.NET Web Forms Applications A common question people often ask when hearing about the cleaner markup coming with ASP.NET 4 is “Great - but what about my existing applications?  Will these changes/improvements break things when I upgrade?” To help ensure that we don’t break assumptions around markup and styling with existing ASP.NET Web Forms applications, we’ve enabled a configuration flag – controlRenderingCompatbilityVersion – within web.config that let’s you decide if you want to use the new cleaner markup approach that is the default with new ASP.NET 4 applications, or for compatibility reasons render the same markup that previous versions of ASP.NET used:   When the controlRenderingCompatbilityVersion flag is set to “3.5” your application and server controls will by default render output using the same markup generation used with VS 2008 and .NET 3.5.  When the controlRenderingCompatbilityVersion flag is set to “4.0” your application and server controls will strictly adhere to the XHTML 1.1 specification, have cleaner client IDs, render with semantic correctness in mind, and have extraneous inline styles removed. This flag defaults to 4.0 for all new ASP.NET Web Forms applications built using ASP.NET 4. Any previous application that is upgraded using VS 2010 will have the controlRenderingCompatbilityVersion flag automatically set to 3.5 by the upgrade wizard to ensure backwards compatibility.  You can then optionally change it (either at the application level, or scope it within the web.config file to be on a per page or directory level) if you move your pages to use CSS and take advantage of the new markup rendering. Today’s Cleaner Markup Topic: Client IDs The ability to have clean, predictable, ID attributes on rendered HTML elements is something developers have long asked for with Web Forms (ID values like “ctl00_ContentPlaceholder1_ListView1_ctrl0_Label1” are not very popular).  Having control over the ID values rendered helps make it much easier to write client-side JavaScript against the output, makes it easier to style elements using CSS, and on large pages can help reduce the overall size of the markup generated. New ClientIDMode Property on Controls ASP.NET 4 supports a new ClientIDMode property on the Control base class.  The ClientIDMode property indicates how controls should generate client ID values when they render.  The ClientIDMode property supports four possible values: AutoID—Renders the output as in .NET 3.5 (auto-generated IDs which will still render prefixes like ctrl00 for compatibility) Predictable (Default)— Trims any “ctl00” ID string and if a list/container control concatenates child ids (example: id=”ParentControl_ChildControl”) Static—Hands over full ID naming control to the developer – whatever they set as the ID of the control is what is rendered (example: id=”JustMyId”) Inherit—Tells the control to defer to the naming behavior mode of the parent container control The ClientIDMode property can be set directly on individual controls (or within container controls – in which case the controls within them will by default inherit the setting): Or it can be specified at a page or usercontrol level (using the <%@ Page %> or <%@ Control %> directives) – in which case controls within the pages/usercontrols inherit the setting (and can optionally override it): Or it can be set within the web.config file of an application – in which case pages within the application inherit the setting (and can optionally override it): This gives you the flexibility to customize/override the naming behavior however you want. Example: Using the ClientIDMode property to control the IDs of Non-List Controls Let’s take a look at how we can use the new ClientIDMode property to control the rendering of “ID” elements within a page.  To help illustrate this we can create a simple page called “SingleControlExample.aspx” that is based on a master-page called “Site.Master”, and which has a single <asp:label> control with an ID of “Message” that is contained with an <asp:content> container control called “MainContent”: Within our code-behind we’ll then add some simple code like below to dynamically populate the Label’s Text property at runtime:   If we were running this application using ASP.NET 3.5 (or had our ASP.NET 4 application configured to run using 3.5 rendering or ClientIDMode=AutoID), then the generated markup sent down to the client would look like below: This ID is unique (which is good) – but rather ugly because of the “ct100” prefix (which is bad). Markup Rendering when using ASP.NET 4 and the ClientIDMode is set to “Predictable” With ASP.NET 4, server controls by default now render their ID’s using ClientIDMode=”Predictable”.  This helps ensure that ID values are still unique and don’t conflict on a page, but at the same time it makes the IDs less verbose and more predictable.  This means that the generated markup of our <asp:label> control above will by default now look like below with ASP.NET 4: Notice that the “ct100” prefix is gone. Because the “Message” control is embedded within a “MainContent” container control, by default it’s ID will be prefixed “MainContent_Message” to avoid potential collisions with other controls elsewhere within the page. Markup Rendering when using ASP.NET 4 and the ClientIDMode is set to “Static” Sometimes you don’t want your ID values to be nested hierarchically, though, and instead just want the ID rendered to be whatever value you set it as.  To enable this you can now use ClientIDMode=static, in which case the ID rendered will be exactly the same as what you set it on the server-side on your control.  This will cause the below markup to be rendered with ASP.NET 4: This option now gives you the ability to completely control the client ID values sent down by controls. Example: Using the ClientIDMode property to control the IDs of Data-Bound List Controls Data-bound list/grid controls have historically been the hardest to use/style when it comes to working with Web Form’s automatically generated IDs.  Let’s now take a look at a scenario where we’ll customize the ID’s rendered using a ListView control with ASP.NET 4. The code snippet below is an example of a ListView control that displays the contents of a data-bound collection — in this case, airports: We can then write code like below within our code-behind to dynamically databind a list of airports to the ListView above: At runtime this will then by default generate a <ul> list of airports like below.  Note that because the <ul> and <li> elements in the ListView’s template are not server controls, no IDs are rendered in our markup: Adding Client ID’s to Each Row Item Now, let’s say that we wanted to add client-ID’s to the output so that we can programmatically access each <li> via JavaScript.  We want these ID’s to be unique, predictable, and identifiable. A first approach would be to mark each <li> element within the template as being a server control (by giving it a runat=server attribute) and by giving each one an id of “airport”: By default ASP.NET 4 will now render clean IDs like below (no ctl001-like ids are rendered):   Using the ClientIDRowSuffix Property Our template above now generates unique ID’s for each <li> element – but if we are going to access them programmatically on the client using JavaScript we might want to instead have the ID’s contain the airport code within them to make them easier to reference.  The good news is that we can easily do this by taking advantage of the new ClientIDRowSuffix property on databound controls in ASP.NET 4 to better control the ID’s of our individual row elements. To do this, we’ll set the ClientIDRowSuffix property to “Code” on our ListView control.  This tells the ListView to use the databound “Code” property from our Airport class when generating the ID: And now instead of having row suffixes like “1”, “2”, and “3”, we’ll instead have the Airport.Code value embedded within the IDs (e.g: _CLE, _CAK, _PDX, etc): You can use this ClientIDRowSuffix approach with other databound controls like the GridView as well. It is useful anytime you want to program row elements on the client – and use clean/identified IDs to easily reference them from JavaScript code. Summary ASP.NET 4 enables you to generate much cleaner HTML markup from server controls and from within your Web Forms applications.  In today’s post I covered how you can now easily control the client ID values that are rendered by server controls.  In upcoming posts I’ll cover some of the other markup improvements that are also coming with the ASP.NET 4 release. Hope this helps, Scott

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• SQLAuthority Book Review – DBA Survivor: Become a Rock Star DBA

  - by pinaldave

  DBA Survivor: Become a Rock Star DBA – Thomas LaRock Link to Amazon Link to Flipkart First of all, I thank all my readers when I wrote that I could not get this book in any local book stores, because they offered me to send a copy of this good book. A very special mention goes to Sripada and Jayesh for they gave so much effort in finding my home address and sending me the hard copy. Before, I did not have the copy of the book, but now I have two of it already! It surprises me how my readers were able to find my home address, which I have not publicly shared. Quick Review: This is indeed a one easy-to-read and fun book. We all work day and night with technology yet we should not forget to show our love and care for our family at home. For our souls that starve for peace and guidance, this one book is the “it” book for all the technology enthusiasts. Though this book was specifically written for DBAs, the reach is not limited to DBAs only because the lessons incorporated in it actually applies to all. This is one of the most motivating technical books I have read. Detailed Review: Let us go over a few questions first: Who wants to be as famous as rockstars in the field of Database Administration? How can one learn what it takes to become a top notch software developer? If you are a beginner in your field, how will you go to next level? Your boss may be very kind or like Dilbert’s Boss, what will you do? How do you keep growing when Eco-system around you does not support you? You are almost at top but there is someone else at the TOP, what do you do and how do you avoid office politics? As a database developer what should be your basic responsibility? and many more… I was able to completely read book in one sitting and I loved it. Before I continue with my opinion, I want to echo the opinion of Kevin Kline who has written the Forward of the book. He has truly suggested that “You hold in your hands a collection of insights and wisdom on the topic of database administration gained through many years of hard-won experience, long nights of study, and direct mentorship under some of the industry’s most talented database professionals and information technology (IT) experts.” Today, IT field is getting bigger and better, while talking about terabytes of the database becomes “more” normal every single day. The gods and demigods of database professionals are taking care of these large scale databases and are carefully maintaining them. In this world, there are only a few beginnings on the first step. There are many experts in different technology fields who are asked to address the issues with databases. There is YOU and ME, who is just new to this work. So we ask ourselves WHERE to begin and HOW to begin. We adore and follow the religion of our rockstars, but oftentimes we really have no idea about their background and their struggles. Every rockstar has his success story which needs to be digested before learning his tricks and tips. This book starts with the same note and teaches the two most important lessons for anybody who wants to be a DBA Rockstar –  to focus on their single goal of learning and to excel the technology. The story starts with three simple guidelines – Get Prepared, Get Trained, Get Certified. Once a person learns the skills, and then, it would be about time that he needs to enrich or to improve those skills you have learned. I am sure that the right opportunity will come finding themselves and they will not have to go run behind it. However, the real challenge for any person is the first day or first week. A new employee, no matter how much experienced he is, sometimes has no clue about what should one do at new job. Chapter 2 and chapter 3 precisely talk about what one should do as soon as the new job begins. It is also written with keeping the fact in focus that each job can be very much different but there are few infrastructure setups and programming concepts are the same. Learning basics of database was really interesting. I like to focus on the roots of any technology. It is important to understand the structure of the database before suggesting what indexes needs to be created, the same way this book covers the most essential knowledge one must learn by most database developers. I think the title of the fourth chapter is my favorite sentence in this book. I can see that I will be saying this again and again in the future – “A Development Server Is a Production Server to a Developer“. I have worked in the software industry for almost 8 years now and I have seen so many developers sitting on their chairs and waiting for instructions from their lead about how to improve the code or what to do the next. When I talk to them, I suggest that the experiment with their server and try various techniques. I think they all should understand that for them, a development server is their production server and needs to pay proper attention to the code from the beginning. There should be NO any inappropriate code from the beginning. One has to fully focus and give their best, if they are not sure they should ask but should do something and stay active. Chapter 5 and 6 talks about two essential skills for any developer and database administration – what are the ethics of developers when they are working with production server and how to support software which is running on the production server. I have met many people who know the theory by heart but when put in front of keyboard they do not know where to start. The first thing they do opening the browser and searching online, instead of opening SQL Server Management Studio. This can very well happen to anybody who is experienced as well. Chapter 5 and 6 addresses that situation as well includes the handy scripts which can solve almost all the basic trouble shooting issues. “Where’s the Buffet?” By far, this is the best chapter in this book. If you have ever met me, you would know that I love food. I think after reading this chapter, I felt Thomas has written this just keeping me in mind. I think there will be many other people who feel the same way, too. Even my wife who read this chapter thought this was specifically written for me. I will not talk any more about this chapter as this is one must read chapter. And of course this is about real ‘FOOD‘. I am an SQL Server Trainer and Consultant and I totally agree with the point made in the chapter 8 of this book. Yes, it says here that what is necessary to train employees and people. Millions of dollars worth the labor is continuously done in the world which has faults and incorrect. Once something goes wrong, very expensive consultant comes in and fixes the problem. This whole cycle which can be stopped and improved if proper training is done. There is plenty of free trainings available as well, if one cannot afford paid training. “Connect. Learn. Share” – I think this is a great summary and bird’s eye view of this book. Networking is the key. Everything which is discussed in this book can be taken to next level if one properly uses this tips and continuously grow with it. Connecting with others, helping learn each other and building the good knowledge sharing environment should be the goal of everyone. Before I end the review I want to share a real experience. I have personally met one DBA who has worked in a single department in a company for so long that when he was put in a different department in his company due to closing that department, he could not adjust and quit the job despite the same people and company around him. Adjusting in the new environment gets much tougher as one person gets more and more experienced. This book precisely addresses the same issue along with their solutions. I just cannot stop comparing the book with my personal journey. I found so many things which are coincidently in the book is written as how we developer and DBA think. I must express special thanks to Thomas for taking time in his personal life and write this book for us. This book is indeed a book for everybody who wants to grow healthy in the tough and competitive environment. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLAuthority News, SQLServer, T SQL, Technology

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Team Leaders & Authors - Manage and Report Workflow using "Print an Outline" in UPK

  - by [email protected]

  Did you know you can "print an outline?" You can print any outline or portion of an outline. Why might you want to "print an outline" in UPK... Have you ever wondered how many topics you have recorded, how many of your topics are ready for review, or even better, how many topics are complete! Do you need to report your project status to management? Maybe you just like to have a copy of your outline to refer to during development. Included in this output is the outline structure as well as the layout defined in the Details View of the Outline Editor. To print an outline, you must open either a module or section in the Outline Editor. A set of default data columns is automatically included in the output; however, you can configure which columns you want to appear in the report by switching to the Details view and customizing the columns. (To learn more about customizing your columns refer to the Add and Remove Columns section of the Content Development.pdf guide) To print an outline from the Outline Editor: 1. Open a module or section document in the Outline Editor. 2. Expand the documents to display the details that you want included in the report. 3. On the File menu, choose Print and use the toolbar icons to print, view, or save the report to a file. Personally, I opt to save my outline in Microsoft Excel. Using the delivered features of Microsoft Excel you can add columns of information, such as development notes, to your outline or you can graph and chart your Project status. As mentioned above you can configure what columns you want to appear in the outline. When utilizing the Print an Outline feature in conjunction with the Managing Workflow features of the UPK Multi-user instance you as a Team Lead or Author can better report project status. Read more about Managing Workflow below. Managing Workflow: The Properties toolpane contains special properties that allow authors to track document status or State as well as assign Document Ownership. Assign Content State The State property is an editable property for communicating the status of a document. This is particularly helpful when collaborating with other authors in a development team. Authors can assign a state to documents from the master list defined by the administrator. The default list of States includes (blank), Not Started, Draft, In Review, and Final. Administrators can customize the list by adding, deleting or renaming the values. To assign a State value to a document: 1. Make sure you are working online. 2. Display the Properties toolpane. 3. Select the document(s) to which you want to assign a state. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the State cell. 5. Select a value from the list. Assign Document Ownership In many enterprises, multiple authors often work together developing content in a team environment. Team leaders typically handle large projects by assigning specific development responsibilities to authors. The Owner property allows team leaders and authors to assign documents to themselves and other authors to track who is responsible for a specific document. You view and change document assignments for a document using the Owner property in the Properties toolpane. To assign a document owner: 1. Make sure you are working online. 2. On the View menu, choose Properties. 3. Select the document(s) to which you want to assign document responsibility. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the Owner cell. 5. Select a name from the list. Is anyone out there already using this feature? Share your ideas with the group. Those of you new to this feature, give it a test drive and let us know what you think. - Kathryn Lustenberger, Oracle UPK & Tutor Outbound Product Management

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• User Productivity Kit - Powerful Packages (Part 2)

  - by [email protected]

  In my first post on packages I described what a package is and how it can be used. I also started explaining some of the considerations that should be taken into account when determining how to arrange your packages. The first is when the files are interrelated and depend on one another such as an HTML file and it's graphics. A second consideration is how the files are used in your outlines. Let's say you're using a dozen Word doc files. You could place them all in a single package or put each Word doc file in a separate package but what's the right thing to do? There are several factors that will influence your decision. To understand the first, let me explain a function of UPK publishing. Take an outline in UPK that has an attachment (concept, frame link, or hyperlink) that points to a file in a package. When you publish this outline, the publishing engine will determine that there is a link to a file in the package and copy the contents of the package to the publishing destination directory. This is done to ensure that any interrelated files are kept together. For the situation where you have an HTML file with links to number of graphics files, this is a good thing. If, however, the package has a dozen unrelated Word doc files and you link to only one of them, all dozen Word documents will be copied to the publishing destination directory.  Whether or not this is a good thing is dependent on two things. First, are all of the files in the package used in the outline that you're publishing? Take an outline that includes links to all of the Word documents in that dozen document package I described earlier. For this situation, you may choose to keep all the files in a single package for convenience. A second consideration is how your organization leverages reuse in UPK. In this context, I'm referring to the link style of reuse such as when you link to the same topic from multiple UPK outlines and changes to the topic appear in both places. Take an example where you have the earlier mentioned dozen Word document package and an outline with a dozen topics in it. Each topic has an attachment pointing to one of the Word documents in the package (frame link, concept, etc.) If you're only publishing this outline, the single package probably works fine but what if you're reusing one of these topics in another outline? As I explained earlier, linking to one file in the package will result in all files in the package being copied to your published output. In this example, linking to one topic in the first outline will result in all dozen Word documents being copied to the published output. This may result in files in the output that you don't want there for business or size reasons. This is a situation in which you should consider placing each of the Word documents in it's own separate package. With each document in it's own package, that link to a single document will result in only that single package and single Word document being copied to the published output. In my last post I had described that packages are documents in the UPK library. When using the multi-user version of the UPK Developer you can leverage standard library capabilities for managing the files in these packages during the development process - capabilities such as check in / check out, history, etc. When structuring your packages take into consideration how the authors are going to be adding, modifying and deleting files from the packages. A single package is a single document in the UPK library. Like any other document in the library, a single user can check out the package and edit it at a time. If you have a large number of files in a single package and these must be modified by many users, you need to consider whether this will cause problems as multiple users compete to update the same package. If the files don't depend on each other consider placing the files in separate packages to reduce contention. I hope you've enjoyed these two posts on how you can leverage the power of packages in your content. In summary, consider the following when structuring your packages: Is the asset a single, standalone file or a set of files that depend on each other? Will all the files always be used together in a single outline or may only some of the files be needed based on how the content is reused across multiple outlines? Will multiple developers need to update the files in a single package or should you break it into multiple packages to reduce contention when checking out the document? We'd like to hear from you on how you're using packages in your content. Please add your comments below! Thank you and I hope these two posts have given you additional insights into how to use packages in your content and structure them for efficient use. John Zaums Senior Director, Product Development Oracle User Productivity Kit

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• Want to be part of the most meaningful Customer Experience conversation today?

  - by Tony Berk

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen the blogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sister event: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the most meaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to put the customer at the center of your business success. One long-time Oracle customer, when told about the Oracle CX Summit, put it this way: ‘This makes me rethink how I think about Oracle and Customer Experience’. Listen to what she heard and you be the judge. We believe Customer Experience (‘CX’) is a movement, not just the latest ‘IT’ tech trend. CX isn’t something you can simply ‘install’. CX is one of the most strategic initiatives an organization can undertake. Customer Experience is about connecting with an organization’s most important asset, the customer, and the critical role that connection has to an organization’s success. And there’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Take Subaru, for example. The company fully embraced the CX opportunity and their CX leadership will be on stage at the Oracle CX Summit to share their CX journey. They radically changed the way they interact with their customers, empower their employees, and differentiate their brand. And this is a story with a phenomenal happy ending: in a stagnant market and shrinking economy, they GREW their business and outpaced their competition. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} At Oracle CX Summit, you will be surrounded by dozens of CX leaders, visionaries and innovators like Subaru. This three-day event brings together the largest collection of thought leaders and practitioners in Customer Experience ever. Notable presenters include: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Seth Godin - World-renowned blogger and one ‘the World’s Top 21 Speakers’, author of 14 best-selling books like “Permission Marketing”, and founder of dozens of startups such as Squidoo.com (ranked one of the top 125 sites in the US). Kerry Bodine - VP Principal Analyst at Forrester for Customer Experience, author of the just-published book “Outside In - The Power of Putting Customers at the Center of Your Business”, and renowned author of “The Customer Experience Ecosystem”. Bruce Temkin - Co-founder and Chair of the Customer Experience Professionals Association, revered blogger of “Customer Experience Matters”, former VP Principal Analyst at Forrester for Customer Experience, Founder and Managing Partner of The Temkin Group, a leading Customer Experience research and consulting firm. George Kembel - Executive Director and Co-founder of the Stanford Design School, an established, recognized thought leader in design thinking and innovation, and a Silicon Valley based-CEO, venture capitalist and educator. Gene Alvarez - VP Research Analyst at Gartner and a recognized authority in the Retail and Consumer Goods industry. Gene has been published, featured and referenced in a variety of trade publications for Customer Experience insights. Senior Executives from innovative Customer Experience brands and agencies like AT&T, Intuit, Southwest Airlines, Marriott, Quiksilver, and Sapient. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} But the CX Summit includes much, much more. There are over 30+ role-driven sessions and rountables as well as one-of-a-kind events including: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Customer Experience Innovation Tent featuring hands-on demonstrations of bleeding-edge customer experiences like the Share Happy Ice Cream Machine A hands-on Customer Journey Mapping Workshop that lets you learn design thinking techniques for innovating differentiated experiences that drive cross-functional alignment Access to the Oracle OpenWorld Exhibition Halls and DEMOgrounds as well as a week-long Live Music Festival and the Oracle Appreciation Event featuring Pearl Jam and Kings of Leon Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} At Oracle, we are quite proud of our award-winning suite of CX products, a suite of solutions that can help an organization greatly accelerate their CX journey. But Oracle CX Summit isn’t about products. It’s about how an organization can succeed in its CX initiative. There’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Come join the Customer Experience Revolution. Register for Oracle CX Summit @ OpenWorld here. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} --

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• Oracle GoldenGate 12c - Leading Enterprise Replication

  - by Doug Reid

  Oracle GoldenGate 12c released  on October 17th and includes several new cutting edge features that firmly establishes GoldenGate's leader position in the data replication space.   In fact, this release more than doubles the performance of data delivery, supports Oracle's new multitenant database feature,  it's more secure, has more options for high availability, and has made great strides to simplify the configuration and deployment of the product.     Read through the press release if you haven't already and do not miss the quote from Cern's Eva Dafonte Perez, regarding Oracle GoldenGate 12c "….performs five times faster compared to previous GoldenGate versions and simplifies the management of a multi-tier environment" There are a variety of new and improved features in the Oracle GoldenGate 12c.  Here are the highlights: Optimized for Oracle Database 12c -  GoldenGate 12c is custom tailored to the unique capabilities of Oracle database 12c and out of the box GoldenGate 12c supports multitenant (pluggable database (PDB)) and non-consolidated deployments of Oracle Database 12c.   The naming convention used by database 12c is now in three parts (PDB-name, schema-name, and object name).  We have made changes to the GoldenGate capture process to support the new naming convention and streamlined the whole process so a single GoldenGate capture process is being used at the container level rather than at each individual PDB.  By having the capture process at the container level resource usage and the number of processes are reduced. To view a conceptual architecture diagram click here. Integrated Delivery for the Oracle Database - Leveraging a lightweight streaming API built exclusively for Oracle GoldenGate 12c, this process distributes load, auto tunes the degree of parallelism, scales better, and delivers blinding rates of changed data delivery to the Oracle database.  One of the goals for Oracle GoldenGate 12c was to reduce IT costs by simplifying the configuration and reduce the time to manage complex infrastructures.  In previous versions of Oracle GoldenGate, customers would split transaction loads by grouping tables into multiple different delivery processes (click here to view the previous method). Each delivery process executed independently and without any interaction or knowledge of other delivery processes.  This setup was complicated to configure and time consuming as the developer needed in-depth knowledge of the source and target schemas and the transaction profile. With GoldenGate 12c and Integrated Delivery we have made it easier to configure and faster to deploy.  To view a conceptual architecture diagram of integrated delivery click here Coordinated Delivery for Non-Oracle Databases - Coordinated Delivery orchestrates high-speed apply processes and simplifies the configuration of GoldenGate for non-Oracle targets. In Oracle GoldenGate 12c a single delivery process is used with multiple threads (click here) and key events, such as primary key updates, event markers, DDL, etc, are coordinated between the various threads to insure that the transactions are applied in the same sequence as they were captured, all while delivery improved performance.  Replication Between On-Premises and Cloud-Based systems. - The trend for business to utilize both on-premises and cloud-based systems is rising and businesses need to replicate data back and forth.   GoldenGate 12c can be configured in a variety of ways to provide real-time replication when unrestricted or restricted (limited ports or HTTP tunneling) networks are between on-premises and cloud-based systems.    Expanded Heterogeneity - It wouldn't be a GoldenGate release without new and improved platform support.   Release 1 includes support for MySQL 5.6 and Sybase 15.7.   Upcoming in the next release GoldenGate, support will be expanded for MS SQL Server, DB2, and Teradata. Tighter Security - Oracle GoldenGate 12c is integrated with the Oracle wallet to shield usernames and passwords using strong encryption and aliases.   Customers accustomed to using the Oracle Wallet with other Oracle products will instantly be familiar with how to use this great new feature Expanded Oracle Application and Technology Support -   GoldenGate can be used along with Oracle Coherence to enable real-time changed data feeds to the Coherence cache using Toplink and the Oracle GoldenGate JMS adapter.     Plus,  Oracle Advanced Customer Services (ACS) now offers a low downtime E-Business Suite platform and database migrations using GoldenGate as the enabling technology.  Keep tuned for more blogs on the new features and the upcoming launch webcast where we will go into these new features in more detail.   In the mean time make sure to read through our white paper "Oracle GoldenGate 12c Release 1 New Features Overview"

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• Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

  - by Richard Lefebvre

  Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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• Choosing an installer product that is free and will download/install the .NET Framework

  - by Coder7862396

  I'm currently using the Visual Studio Installer (Setup Project) in Visual Studio 2010 as the installer for MyProgram. It has some quirky bugs and is not very customizable so I would like to switch to another installer product. Here are my requirements: Must be free (and licensed for commercial use) Must install the Windows Installer 3.1 and .NET Framework 4.0 if the client doesn't have them The installer will download them if they are not available The code for detecting the .NET Framework and downloading it must be written by Microsoft (I do not want to have to update hard-coded URLs and registry keys in the future). I know that the Windows SDK includes a setup bootstrap that does this (C:\Program Files\Microsoft SDKs\Windows\v7.0A\Bootstrapper) In the future, when .NET Framework 5 is released and MyProgram uses it, no installer code will need to be changed, the updated installer product should see that MyProgram now uses the .NET Framework version 5 and will install that Here are my current choices: Visual Studio Installer: Automatically detects/downloads/installs Windows Installer and .NET Framework using a bootstrapper Setup.exe (Good!) Limited/buggy functionality (Uninstall shortcuts in the Start Menu cause empty folders to be left behind during uninstall, asking the user if they want a desktop shortcut requires a lot of work, etc.) NSIS: Doesn't natively support the .NET Framework so adding it as a prerequisite requires excessive coding, hardcoded URLS, etc. Inno Setup: Doesn't natively support the .NET Framework so adding it as a prerequisite requires excessive coding, hardcoded URLs, etc. WiX: Steep learning curve... not sure if I want to spend weeks learning it only to find out that it has the same uninstall problem as the Visual Studio Installer (because they both use MSI files) InstallShield LE 2010: Downloading it requires me to setup a fake email account to register just to download it. Then once it is installed it has to contact the company's servers and transmit some private information to them before I'm even allowed to try the free version. This is the most insidious form of DRM that there is and I will not accept it.

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