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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • Caption Competition 2: The Captioning

    - by Simple-Talk Editorial Team
    Caption competition time again! What’s going on here then?   Some suggestions to get your comedy juices flowing: “So long chaps, hope you can continue to cope without a written disaster plan!” – said the only DBA “These shoes cost a lot of money, I’m not muddying them in the SAN Admin waters!” “Down Devs, down. Stay away from my database.” It had taken a lot of time and work, but finally Trevor’s out of office setup had the sense of occasion he needed. “Could you just add one small feature?” shouted upper management, hurtling by. Add your suggestion in the comments for a chance to win $50 in Amazon vouchers. Anything computer-related will help, but feel free to suggest anything. The competition runs until 5 p.m. (BST) on Friday the 16th of May.

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  • Red Meat's Music is Rare - and Well Done

    - by Oracle OpenWorld Blog Team
    By Karen Shamban The blogger has questions; San Francisco-based country band Red Meat has answers. Although we forgot to ask how they got their band name, dang it. Read on and enjoy the honesty and insight. Q. What do you like best about performing in front of a live audience?A. Probably just having fun and entertaining the audience. We've been together for almost two decades, and in that time we've played for crowds of five people, and for crowds of more than 15,000. Both are equally important to us, and just as fun. We turn Jill and Smelley loose on the between-songs repartee, and let the songs shine through. On the best night, we feed on the audience's love and vice-versa. It's emotional vampirism of the best sort. [Blogger's note: now that whole "red meat" thing is starting to make sense ...] Q. Do you prefer smaller, intimate venues or larger, louder ones? Why?A. We love both. Whether it's a chance to connect with a small room or huge audience, we always try to hit 'em between the eyes! Q. What about your fans surprises you?A. Since we've been together for so long, we're pretty much on our third generation of fans now. We're excited that the Bakersfield sound has that same effect on the new, younger fans as it did on the punk rockers that we played to 20 years ago. And we still see them at our shows too! Q. What about your live act surprises your fans?A. For people who haven't seen Red Meat before, they may be dragged to a show thinking they don't like country music. But they're surprised to hear it done in a way that excites them so much. We get a lot of first-timers coming up to us after a performance and asking, "Wait, THAT'S what country music can sound like?" Q. There are going to be a lot of technical people (you could call them geeks) in the Oracle crowd - what are they going to love about your performance?A. Just what everyone loves about a Red Meat show - the chance to drink beer, dance, get rowdy, and have a great time. Q. Have you been on tour recently? If so, what do you like about touring, and what do you dislike?A. Actually, we're going to be coming off the road immediately into the Oracle OpenWorld Music Festival, having just played some Texas dates. On tour, we love playing for fans who don't get to see us as often as our California fans do. And food. Most of our conversations in the van center around food. Q. Ever think about playing another kind of music? If so, what, and why?A. Our tastes and influences in the band run all over the place. Obviously we love the Bakersfield artists - Buck Owens, Merle Haggard, Dwight Yoakam - but we love other types of roots music as well, along with the Beatles, NRBQ, MC5, punk/new wave, and countless bar bands that we've had the privilege of playing with through the years. But as far as playing a different kind of music as Red Meat? Nah. We love what we're doing. Q. What are the top three things people should know about your music?A1. Country music, done right, has unlimited soul.A2. Red Meat is a modern band, playing original material, with a great debt to the Bakersfield sound of Buck Owens and Merle Haggard.A3. It's FUN. More details on the Festival and the band: Oracle OpenWorld Music Festival Red Meat

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  • Caption Competition 4: Fist Full of Captions

    - by Simple-Talk Editorial Team
    Once again we ask: What’s going on here? The best caption wins a $50 Amazon voucher. Computer-y answers for preference, but don’t let a lack of electronics stop you from dazzling us with your bon mots. Some examples to set you on your merry way: “You know what it’s like. Someone turns up to an interview in a long coat, they seem fine, but when they start the job it turns out it was a bunch of penguins.” “When I said we needed cold callers, this wasn’t really what I meant.” “Linux developers seek inspiration for new Logo” “Residents of Antarctica hold press conference to protest about Global Warming.”  You can do better. Make us laugh, win fabulous prizes. Answers in the comments, please.

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  • Get More Value From Your Oracle Premier Support Investment

    - by Get Proactive Customer Adoption Team
    Untitled Document The Return on Investment in Support Training I’m a typical software user. I’ve been using spreadsheets almost daily for the past 10 years or so. I know how to enter simple formulas, format cells, import files, and I can sort and filter. Sometimes I even use a pivot table. I never attended training. I learnt everything I know on the fly. Sometimes it was intuitive and easy, other times I had to spend minutes and even hours searching for a solution. Yet when I see what some other people can do with their spreadsheets, I know I’m utilizing maybe 15% of the functionality. Pity, one day I really have to sign up for training. Why haven’t I done it yet? Ah, you know, I’m a busy person, I have work to do. And if I need to use a feature that I am unfamiliar with, I’ll spend time on it only when I really need it. Now wait. When I recall how much time I spent trying to figure how things work compared to time I spent doing the productive work, I realize it was not insignificant. I’m unable to sum up all the time I spent ‘learning’ on the fly, but I’m sure it’s been days or even weeks. And after all this time, I’ve mastered 15% of its features. If only I had attended training years ago. That investment would have paid back 10 times! Working with My Oracle Support is no different. Our customers typically use simple search, create service requests, and download patches. They think they know how to use My Oracle Support. And they’re right. They know something but often they’re utilizing only a fragment of My Oracle Support’s potential. For the investment that has been made, using only a small subset of the capabilities offered in My Oracle Support leaves value on the table. There is much more available in My Oracle Support. Dozens of diagnostic tools and proactive health checks will keep verifying your Oracle environments against best practices that Oracle gathers every day thanks to our comprehensive knowledge management process. Automated patch recommendations will help prevent known issues, and upgrade planning and more is included in My Oracle Support. Why are you not utilizing all of these best practices, capabilities and tools? Is it because you don’t have time to invest 2-3 hours of your time to learn about the features? Simply because you think you can learn on the fly like I thought I could? Does learning on the fly how to properly use the Service Request escalation process when you already have critical issue sound like a good idea? My advice is: Invest your time now to learn how My Oracle Support can help you prevent issues on your systems. Learn how to find answers faster and resolve problems more efficiently. Understand how to properly complete a service request. Invest in Support training, offered at no additional cost to Oracle Premier Support customers. It will pay back quicker than you think. It will bring you more value than you think. Discover your advantage with Oracle Premier Support's Proactive Portfolio.

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  • Search for the Content You Don't Want to Miss

    - by Oracle OpenWorld Blog Team
    by Meg Ehman The Oracle OpenWorld 2013 content catalog is now live—more accessible than ever with all you need to know about sessions, speakers, demos, labs, user groups, exhibitors, and more. This year, for the first time, you’ll find all Oracle conference content in a single catalog. You can browse the entire catalog at one time, or filter your search by conference, product, session, speaker, or other keywords.  If you find a session you think friends or colleagues would like to attend, share it with them through Facebook or Twitter. Start checking out Oracle OpenWorld content now to make sure you know how to plan your week at the conference. Then when Schedule Builder goes live in early August you’ll be ready to sign up quickly to have the best chance for getting into all of the great sessions you want to.   Search Content Catalog NowLearn More about Oracle OpenWorldRegister for Oracle OpenWorld

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  • The five steps of business intelligence adoption: where are you?

    - by Red Gate Software BI Tools Team
    When I was in Orlando and New York last month, I spoke to a lot of business intelligence users. What they told me suggested a path of BI adoption. The user’s place on the path depends on the size and sophistication of their organisation. Step 1: A company with a database of customer transactions will often want to examine particular data, like revenue and unit sales over the last period for each product and territory. To do this, they probably use simple SQL queries or stored procedures to produce data on demand. Step 2: The results from step one are saved in an Excel document, so business users can analyse them with filters or pivot tables. Alternatively, SQL Server Reporting Services (SSRS) might be used to generate a report of the SQL query for display on an intranet page. Step 3: If these queries are run frequently, or business users want to explore data from multiple sources more freely, it may become necessary to create a new database structured for analysis rather than CRUD (create, retrieve, update, and delete). For example, data from more than one system — plus external information — may be incorporated into a data warehouse. This can become ‘one source of truth’ for the business’s operational activities. The warehouse will probably have a simple ‘star’ schema, with fact tables representing the measures to be analysed (e.g. unit sales, revenue) and dimension tables defining how this data is aggregated (e.g. by time, region or product). Reports can be generated from the warehouse with Excel, SSRS or other tools. Step 4: Not too long ago, Microsoft introduced an Excel plug-in, PowerPivot, which allows users to bring larger volumes of data into Excel documents and create links between multiple tables.  These BISM Tabular documents can be created by the database owners or other expert Excel users and viewed by anyone with Excel PowerPivot. Sometimes, business users may use PowerPivot to create reports directly from the primary database, bypassing the need for a data warehouse. This can introduce problems when there are misunderstandings of the database structure or no single ‘source of truth’ for key data. Step 5: Steps three or four are often enough to satisfy business intelligence needs, especially if users are sophisticated enough to work with the warehouse in Excel or SSRS. However, sometimes the relationships between data are too complex or the queries which aggregate across periods, regions etc are too slow. In these cases, it can be necessary to formalise how the data is analysed and pre-build some of the aggregations. To do this, a business intelligence professional will typically use SQL Server Analysis Services (SSAS) to create a multidimensional model — or “cube” — that more simply represents key measures and aggregates them across specified dimensions. Step five is where our tool, SSAS Compare, becomes useful, as it helps review and deploy changes from development to production. For us at Red Gate, the primary value of SSAS Compare is to establish a dialog with BI users, so we can develop a portfolio of products that support creation and deployment across a range of report and model types. For example, PowerPivot and the new BISM Tabular model create a potential customer base for tools that extend beyond BI professionals. We’re interested in learning where people are in this story, so we’ve created a six-question survey to find out. Whether you’re at step one or step five, we’d love to know how you use BI so we can decide how to build tools that solve your problems. So if you have a sixty seconds to spare, tell us on the survey!

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  • Announcing Two Papers Addressing the RPAS Fusion Client

    - by Oracle Retail Documentation Team
    Oracle Retail has published two documents to My Oracle Support addressing the Retail Predictive Application Server (RPAS) Fusion Client, a web-based rich client developed using the latest Oracle Application Development Framework (ADF). The Fusion Client provides an enhanced user experience for communicating with the RPAS server. Oracle Retail Predictive Application Server Fusion Client Getting Started Guide Doc ID 1492759.1The Retail Predictive Application Server (RPAS) is a configurable platform that provides capabilities such as a multidimensional database structure, batch and online processing, a configurable user interface, a configurable calculation engine, user security, and utility functions such as importing and exporting, all on a highly scalable technical environment that can be deployed on a variety of hardware. This paper addresses typical questions that arise during setting up and deploying the Fusion Client, provides performance recommendations, and highlights the differences between the Classic Client and the Fusion Client. Oracle Retail RPAS Fusion Client Performance Issue Report Doc ID 1493747.1Performance issues can be frustrating for customers, and Oracle Retail will strive to assist you as you attempt to enhance the performance of your systems. To ensure the timeliest processing of your issue, retailers and partners are encouraged to respond as thoroughly as possible to each question in this document, which can be sent back for analysis by logging a Service Request and following typical Customer Support processes. The sections of the document solicit information about the following: Performance Issue Description Performance Issue Details System Configuration Data Application Configuration Data Performance Log Files

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  • It's Alive!

    - by Oracle OpenWorld Blog Team
    See what leading-edge, provocative, and fascinating new content will be featured at Oracle OpenWorld in 2012. by Karen Shamban It’s what you’ve been waiting for. The Oracle OpenWorld Content Catalog—the central repository for information on sessions, demos, labs, user groups, exhibitors, and more—is live. Right now. In the Content Catalog you can search on tracks, session types, session categories, keywords, and tags. Or, you can search for your favorite speakers to see what they’re presenting this year. And, directly from the catalog, you can share sessions you’re interested in with friends and colleagues through a broad array of social media channels. Start checking out Oracle OpenWorld content now to plan your week at the conference. Then you’ll be ready to sign up for all of your sessions in mid-July when the scheduling tool goes live. Thinking of cross-registering for JavaOne? The JavaOne Content Catalog is also live at this very minute so you can see what great content is on offer there.

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  • Social Media Stations for Partners

    - by Oracle OpenWorld Blog Team
    By Stephanie Spada One of our exciting additions to this year’s Oracle Partner Network Exchange @ OpenWorld are Social Media Stations.  Partners have the opportunity to get customized, face-to-face expert advice on how they can better engage their customers and find new prospects online using social media tools.When: Sunday, September 30Time: 3:00 p.m.–5:00 p.m.Where: Moscone South, Esplanade levelWhen: Monday, October 1Time:  9:30 a.m.–6:00 p.m.Where: Moscone South, OPN Lounge, Exhibitor levelEach customized social media consultation will take only 25 minutes. Here’s how it works:·    Partners check in with a Social Media Rally coordinator who will assess needs and make the right connections for each session·    Partners go to the Photo Station, where a headshot will be taken that can be used on social profiles, Websites or for articles and posts across the Web·    Partners meet with the One-2-One consultants who will walk them through how they’re using social media today and what next steps could beSocial media channels/methods discussed can include Google+, Google Alerts, Google Analytics, Facebook, LinkedIn, Search Engine Optimization, Twitter, and more.  With so many choices, partners can decide how to focus their time.To get the most out of the Social Media Stations, partners should:·    Wear appropriate attire for the headshot photo·    Bring log-in information for social platforms they want to discuss·    Come prepared with questions for the One-2-One consultation so session time can be maximizedFor questions, or to schedule a session ahead of time, partners should send an email to: [email protected].

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  • Announcing Oracle Retail Reference Model, Version 2.4

    - by Oracle Retail Documentation Team
    The Oracle Retail Reference Model (RRM) collection of established practice business processes has been updated and re-released as RRM, Version 2.4. A permanent link to the My Oracle Support Document ID, 1145264.1, is available on the right side of this blog, in the Bookmarks section. The Oracle Retail Retail Reference Model (RRM) business process designs are intended to support an implementation of the merchandising, stores, and planning products. These designs are a guide for both the business and implementation teams. They explain some scenarios and factors that need to be considered for a successful implementation. The designs are created for a generic retailer, with some considerations made for hardlines, apparel (softlines), grocery, and telecommunications. Oracle Retail Reference Model 2.4 Doc ID 1145264.1This release includes the following: Updates for particular Oracle Retail application releases since August 2011. Updates per feedback received from process users, including Advanced Inventory Planning flow additions. Improvements in the area of standardized role names and organizational units. Please send any questions, comments, and suggestions to [email protected].

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  • Now's the Time to Register for Oracle OpenWorld Latin America 2012!

    - by Oracle OpenWorld Blog Team
    The recent Oracle OpenWorld conference held in San Francisco was a huge success. If you weren't able to attend, you'll be glad to know that key content and speakers from that conference will be featured in São Paulo on 4-6 December at Oracle OpenWorld Latin America 2012. Session tracks this year include: Applications, Business Intelligence, Database, Industries, Middleware, Oracle Services, and Servers and Storage Systems. At Oracle OpenWorld there's so much to see and do: keynotes, technical sessions, Oracle and partner demonstrations, hands-on labs, networking events, and more. Check the Website often as more details get added. And if you register between now and 15 November, you can save 35% off of the onsite price. We look forward to seeing you there!  (photo montage by Arun Gupta)

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  • Consulting Expertise

    - by Oracle OpenWorld Blog Team
    Consult with the Experts Onsite at Oracle OpenWorld by Karen Shamban Learn from Oracle Consulting experts how to maximize the value of your Oracle investments by attending one or more Oracle Consulting sessions. Topics include cloud architecture and implementations, Engineered Systems best practices, Oracle Fusion Applications migrations, and more. Or, stop by the Oracle Consulting Center or the Demo Stations in the Exhibition Halls to ask specific questions and get additional information. Are you an IT executive or enterprise architect?  Register for the information-packed Enterprise Architecture Summit on Wednesday, October 12. To see the full range of Oracle Consulting activities at Oracle OpenWorld, click here.

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  • Announcing an Upgrading How-To Technical Paper for WebLogic 11g

    - by Oracle Retail Documentation Team
    Oracle Retail has published a document on My Oracle Support (https://support.oracle.com) that provides you with guidance on how to upgrade from WebLogic11g 10.3.3 to WebLogic11g 10.3.4. The goal of this document is not to be a substitute for WebLogic documentation but to illustrate how Oracle Retail approached and performed its upgrade.   Doc ID: 1432575.1This document provides information about how to upgrade to WebLogic 10.3.4 and how to complete related component upgrades as well. Upgrading from WebLogic 10.3.3 to WebLogic 10.3.4 (rather than performing a separate WLS 10.3.4 installation) is recommended so that you do not have to port information and custom settings from your 10.3.3 installation. The paper addresses the following topics: High Level Steps for Applying WLS 10.3.4 Patch and 1.1.1.4.0 Patch Set JRockit Upgrade (optional for Linux and Sun OS only) WLS 10.3.4 Upgrade using Upgrade Installer SOA 11.1.1.4 Upgrade Forms 11.1.1.4 Upgrade Update DB Patch Assistant Post Patch Instructions Validation

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  • And the Winner Is ...

    - by Oracle OpenWorld Blog Team
    If you know excellent Oracle technologists, now's your chance to nominate them for an award. by Karen Shamban It’s possible to win an Oracle Excellence Award in one of 12 categories this year—nominations are open now through July 17, 2012. Winning customers and partners will be hosted at Oracle OpenWorld or JavaOne 2012, where they can meet with Oracle executives, network with peers, and be featured in an upcoming edition of an Oracle publication such as Oracle Magazine. This year’s Oracle Excellence Award categories are: •    CIO of the Year•    Database Administrator of the Year•    Eco-Enterprise Innovation•    Java Business Innovation•    Leadership•    Oracle Fusion Middleware Innovation•    Proactive Support Champion–Global•    Specialized Partner of the Year–Europe, Middle East, and Africa•    Specialized Partner of the Year–Global•    Specialized Partner of the Year–North America•    Technologist of the Year Learn more about each award and nominate a deserving candidate now! Go to the Oracle Excellence Awards information page for details.

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  • Four Words That Go Together Well: Oracle. Technology. Network. Lounge.

    - by Oracle OpenWorld Blog Team
    Again this year the Oracle Technology Network (OTN) Lounge will be in the Howard Street Tent, on Howard Street (surprise!) between Moscone North and South. The OTN Lounge is a central meeting place for all Oracle OpenWorld and JavaOne attendees to network with Oracle experts, ACEs, and peers. And to discuss areas of common technology interest - or discuss anything at all. Check out this OTN blog post to get the details on exciting special activities, drawings, and contests happening at the lounge the week of the conference. Stop by - there could be a t-shirt in it for you. OTN Lounge Hours Sunday, September 30    7:00 p.m. - 8:30 p.m.Monday, October 1          8:00 a.m. - 7:00 p.m.Tuesday, October 2         8:00 a.m. - 7:00 p.m.Wednesday, October 3    8:00 a.m. - 5:00 p.m.Thursday, October 4        8:00 a.m. - 2:00 p.m.

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  • SQL Server Memory Manager Changes in Denali

    - by SQLOS Team
    The next version of SQL Server will contain significant changes to the memory manager component.  The memory manager component has been rewritten for Denali.  In the previous versions of SQL Server there were two distinct memory managers.  There was one memory manager which handled allocation sizes of 8k or less and another for greater than 8k.  For Denali there will be one memory manager for all allocation sizes.   The majority of the changes will be transparent to the end user.  However, some changes will be visible to the user.  These are listed below: ·         The ‘max server memory’ configuration option has new lower limits.  Specifically, 32-bit versions of SQL Server will have a lower limit of 64 MB.  The 64-bit versions will have a lower limit of 128 MB. ·         All memory allocations by SQL Server components will observe the ‘max server memory’ configuration option.  In previous SQL versions only the 8k allocations were limited the ‘max server memory’ configuration option.  Allocations larger than 8k weren’t constrained. ·         DMVs which refer to memory manager internals have been modified.  This includes adding or removing columns and changing column names. ·         The memory manager configuration messages in the error log have minor changes. ·         DBCC memorystatus output has been changed. ·         Address Windowing Extensions (AWE) has been deprecated.   In the next blog post I will discuss the changes to the memory manager DMVs in greater detail.  In future blog posts I will discuss the other changes in greater detail.  

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  • They Got What They Came For

    - by Oracle OpenWorld Blog Team
    At this week's Oracle OpenWorld Latin America, over 11,000 attendees got what they came for. Interesting and absorbing keynotes. Educational technical sessions. Innovative demos and exhibits. Inspiring hands-on labs. And many, many opportunities to network with and build their community of peers. If you weren't able to attend the conference, or if you did attend but want to review some of the sessions or share them with colleagues, session PDFs will be posted soon, so be sure to check back. 

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  • Have a Couple of Minutes? We’d Like Your Opinion.

    - by Oracle OpenWorld Blog Team
    by Kate Jones Last year’s Oracle University training offered prior to Oracle OpenWorld was a great success, so we’re doing it again this year—on Sunday, September 30. Our problem (and it’s a good one to have) is that we have more potential sessions than we have time in the day. So we’re looking for followers of Oracle OpenWorld to let us know what you think the most valuable and relevant topics are for these technical sessions. To see a preview of the sessions we’re considering and take the brief survey, click here. Don’t be shy—let us know what you think.

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  • Guide to reduce TFS database growth using the Test Attachment Cleaner

    - by terje
    Recently there has been several reports on TFS databases growing too fast and growing too big.  Notable this has been observed when one has started to use more features of the Testing system.  Also, the TFS 2010 handles test results differently from TFS 2008, and this leads to more data stored in the TFS databases. As a consequence of this there has been released some tools to remove unneeded data in the database, and also some fixes to correct for bugs which has been found and corrected during this process.  Further some preventive practices and maintenance rules should be adopted. A lot of people have blogged about this, among these are: Anu’s very important blog post here describes both the problem and solutions to handle it.  She describes both the Test Attachment Cleaner tool, and also some QFE/CU releases to fix some underlying bugs which prevented the tool from being fully effective. Brian Harry’s blog post here describes the problem too This forum thread describes the problem with some solution hints. Ravi Shanker’s blog post here describes best practices on solving this (TBP) Grant Holidays blogpost here describes strategies to use the Test Attachment Cleaner both to detect space problems and how to rectify them.   The problem can be divided into the following areas: Publishing of test results from builds Publishing of manual test results and their attachments in particular Publishing of deployment binaries for use during a test run Bugs in SQL server preventing total cleanup of data (All the published data above is published into the TFS database as attachments.) The test results will include all data being collected during the run.  Some of this data can grow rather large, like IntelliTrace logs and video recordings.   Also the pushing of binaries which happen for automated test runs, including tests run during a build using code coverage which will include all the files in the deployment folder, contributes a lot to the size of the attached data.   In order to handle this systematically, I have set up a 3-stage process: Find out if you have a database space issue Set up your TFS server to minimize potential database issues If you have the “problem”, clean up the database and otherwise keep it clean   Analyze the data Are your database( s) growing ?  Are unused test results growing out of proportion ? To find out about this you need to query your TFS database for some of the information, and use the Test Attachment Cleaner (TAC) to obtain some  more detailed information. If you don’t have too many databases you can use the SQL Server reports from within the Management Studio to analyze the database and table sizes. Or, you can use a set of queries . I find queries often faster to use because I can tweak them the way I want them.  But be aware that these queries are non-documented and non-supported and may change when the product team wants to change them. If you have multiple Project Collections, find out which might have problems: (Disclaimer: The queries below work on TFS 2010. They will not work on Dev-11, since the table structure have been changed.  I will try to update them for Dev-11 when it is released.) Open a SQL Management Studio session onto the SQL Server where you have your TFS Databases. Use the query below to find the Project Collection databases and their sizes, in descending size order.  use master select DB_NAME(database_id) AS DBName, (size/128) SizeInMB FROM sys.master_files where type=0 and substring(db_name(database_id),1,4)='Tfs_' and DB_NAME(database_id)<>'Tfs_Configuration' order by size desc Doing this on one of our SQL servers gives the following results: It is pretty easy to see on which collection to start the work   Find out which tables are possibly too large Keep a special watch out for the Tfs_Attachment table. Use the script at the bottom of Grant’s blog to find the table sizes in descending size order. In our case we got this result: From Grant’s blog we learnt that the tbl_Content is in the Version Control category, so the major only big issue we have here is the tbl_AttachmentContent.   Find out which team projects have possibly too large attachments In order to use the TAC to find and eventually delete attachment data we need to find out which team projects have these attachments. The team project is a required parameter to the TAC. Use the following query to find this, replace the collection database name with whatever applies in your case:   use Tfs_DefaultCollection select p.projectname, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by p.projectname order by sum(a.compressedlength) desc In our case we got this result (had to remove some names), out of more than 100 team projects accumulated over quite some years: As can be seen here it is pretty obvious the “Byggtjeneste – Projects” are the main team project to take care of, with the ones on lines 2-4 as the next ones.  Check which attachment types takes up the most space It can be nice to know which attachment types takes up the space, so run the following query: use Tfs_DefaultCollection select a.attachmenttype, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by a.attachmenttype order by sum(a.compressedlength) desc We then got this result: From this it is pretty obvious that the problem here is the binary files, as also mentioned in Anu’s blog. Check which file types, by their extension, takes up the most space Run the following query use Tfs_DefaultCollection select SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999)as Extension, sum(compressedlength)/1024 as SizeInKB from tbl_Attachment group by SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999) order by sum(compressedlength) desc This gives a result like this:   Now you should have collected enough information to tell you what to do – if you got to do something, and some of the information you need in order to set up your TAC settings file, both for a cleanup and for scheduled maintenance later.    Get your TFS server and environment properly set up Even if you have got the problem or if have yet not got the problem, you should ensure the TFS server is set up so that the risk of getting into this problem is minimized.  To ensure this you should install the following set of updates and components. The assumption is that your TFS Server is at SP1 level. Install the QFE for KB2608743 – which also contains detailed instructions on its use, download from here. The QFE changes the default settings to not upload deployed binaries, which are used in automated test runs. Binaries will still be uploaded if: Code coverage is enabled in the test settings. You change the UploadDeploymentItem to true in the testsettings file. Be aware that this might be reset back to false by another user which haven't installed this QFE. The hotfix should be installed to The build servers (the build agents) The machine hosting the Test Controller Local development computers (Visual Studio) Local test computers (MTM) It is not required to install it to the TFS Server, test agents or the build controller – it has no effect on these programs. If you use the SQL Server 2008 R2 you should also install the CU 10 (or later).  This CU fixes a potential problem of hanging “ghost” files.  This seems to happen only in certain trigger situations, but to ensure it doesn’t bite you, it is better to make sure this CU is installed. There is no such CU for SQL Server 2008 pre-R2 Work around:  If you suspect hanging ghost files, they can be – with some mental effort, deduced from the ghost counters using the following SQL query: use master SELECT DB_NAME(database_id) as 'database',OBJECT_NAME(object_id) as 'objectname', index_type_desc,ghost_record_count,version_ghost_record_count,record_count,avg_record_size_in_bytes FROM sys.dm_db_index_physical_stats (DB_ID(N'<DatabaseName>'), OBJECT_ID(N'<TableName>'), NULL, NULL , 'DETAILED') The problem is a stalled ghost cleanup process.  Restarting the SQL server after having stopped all components that depends on it, like the TFS Server and SPS services – that is all applications that connect to the SQL server. Then restart the SQL server, and finally start up all dependent processes again.  (I would guess a complete server reboot would do the trick too.) After this the ghost cleanup process will run properly again. The fix will come in the next CU cycle for SQL Server R2 SP1.  The R2 pre-SP1 and R2 SP1 have separate maintenance cycles, and are maintained individually. Each have its own set of CU’s. When it comes I will add the link here to that CU. The "hanging ghost file” issue came up after one have run the TAC, and deleted enourmes amount of data.  The SQL Server can get into this hanging state (without the QFE) in certain cases due to this. And of course, install and set up the Test Attachment Cleaner command line power tool.  This should be done following some guidelines from Ravi Shanker: “When you run TAC, ensure that you are deleting small chunks of data at regular intervals (say run TAC every night at 3AM to delete data that is between age 730 to 731 days) – this will ensure that small amounts of data are being deleted and SQL ghosted record cleanup can catch up with the number of deletes performed. “ This rule minimizes the risk of the ghosted hang problem to occur, and further makes it easier for the SQL server ghosting process to work smoothly. “Run DBCC SHRINKDB post the ghosted records are cleaned up to physically reclaim the space on the file system” This is the last step in a 3 step process of removing SQL server data. First they are logically deleted. Then they are cleaned out by the ghosting process, and finally removed using the shrinkdb command. Cleaning out the attachments The TAC is run from the command line using a set of parameters and controlled by a settingsfile.  The parameters point out a server uri including the team project collection and also point at a specific team project. So in order to run this for multiple team projects regularly one has to set up a script to run the TAC multiple times, once for each team project.  When you install the TAC there is a very useful readme file in the same directory. When the deployment binaries are published to the TFS server, ALL items are published up from the deployment folder. That often means much more files than you would assume are necessary. This is a brute force technique. It works, but you need to take care when cleaning up. Grant has shown how their settings file looks in his blog post, removing all attachments older than 180 days , as long as there are no active workitems connected to them. This setting can be useful to clean out all items, both in a clean-up once operation, and in a general There are two scenarios we need to consider: Cleaning up an existing overgrown database Maintaining a server to avoid an overgrown database using scheduled TAC   1. Cleaning up a database which has grown too big due to these attachments. This job is a “Once” job.  We do this once and then move on to make sure it won’t happen again, by taking the actions in 2) below.  In this scenario you should only consider the large files. Your goal should be to simply reduce the size, and don’t bother about  the smaller stuff. That can be left a scheduled TAC cleanup ( 2 below). Here you can use a very general settings file, and just remove the large attachments, or you can choose to remove any old items.  Grant’s settings file is an example of the last one.  A settings file to remove only large attachments could look like this: <!-- Scenario : Remove large files --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> </Attachment> </DeletionCriteria> Or like this: If you want only to remove dll’s and pdb’s about that size, add an Extensions-section.  Without that section, all extensions will be deleted. <!-- Scenario : Remove large files of type dll's and pdb's --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="dll" /> <Include value="pdb" /> </Extensions> </Attachment> </DeletionCriteria> Before you start up your scheduled maintenance, you should clear out all older items. 2. Scheduled maintenance using the TAC If you run a schedule every night, and remove old items, and also remove them in small batches.  It is important to run this often, like every night, in order to keep the number of deleted items low. That way the SQL ghost process works better. One approach could be to delete all items older than some number of days, let’s say 180 days. This could be combined with restricting it to keep attachments with active or resolved bugs.  Doing this every night ensures that only small amounts of data is deleted. <!-- Scenario : Remove old items except if they have active or resolved bugs --> <DeletionCriteria> <TestRun> <AgeInDays OlderThan="180" /> </TestRun> <Attachment /> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved"/> </LinkedBugs> </DeletionCriteria> In my experience there are projects which are left with active or resolved workitems, akthough no further work is done.  It can be wise to have a cleanup process with no restrictions on linked bugs at all. Note that you then have to remove the whole LinkedBugs section. A approach which could work better here is to do a two step approach, use the schedule above to with no LinkedBugs as a sweeper cleaning task taking away all data older than you could care about.  Then have another scheduled TAC task to take out more specifically attachments that you are not likely to use. This task could be much more specific, and based on your analysis clean out what you know is troublesome data. <!-- Scenario : Remove specific files early --> <DeletionCriteria> <TestRun > <AgeInDays OlderThan="30" /> </TestRun> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="iTrace"/> <Include value="dll"/> <Include value="pdb"/> <Include value="wmv"/> </Extensions> </Attachment> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved" /> </LinkedBugs> </DeletionCriteria> The readme document for the TAC says that it recognizes “internal” extensions, but it does recognize any extension. To run the tool do the following command: tcmpt attachmentcleanup /collection:your_tfs_collection_url /teamproject:your_team_project /settingsfile:path_to_settingsfile /outputfile:%temp%/teamproject.tcmpt.log /mode:delete   Shrinking the database You could run a shrink database command after the TAC has run in cases where there are a lot of data being deleted.  In this case you SHOULD do it, to free up all that space.  But, after the shrink operation you should do a rebuild indexes, since the shrink operation will leave the database in a very fragmented state, which will reduce performance. Note that you need to rebuild indexes, reorganizing is not enough. For smaller amounts of data you should NOT shrink the database, since the data will be reused by the SQL server when it need to add more records.  In fact, it is regarded as a bad practice to shrink the database regularly.  So on a daily maintenance schedule you should NOT shrink the database. To shrink the database you do a DBCC SHRINKDATABASE command, and then follow up with a DBCC INDEXDEFRAG afterwards.  I find the easiest way to do this is to create a SQL Maintenance plan including the Shrink Database Task and the Rebuild Index Task and just execute it when you need to do this.

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  • Tools of the Trade

    - by Ajarn Mark Caldwell
    I got pretty excited a couple of days ago when my new laptop arrived. “The new phone books are here!  The new phone books are here!  I’m a somebody!” - Steve Martin in The Jerk It is a Dell Precision M4500 with an Intel i7 Core 2.8 GHZ running 64-bit Windows 7 with a 15.6” widescreen, 8 GB RAM, 256 GB SSD.  For some of you high fliers, this may be nothing to write home about, but compared to the 32–bit Windows XP laptop with 2 GB of RAM and a regular hard disk that I’m coming from, it’s a really nice step forward.  I won’t even bore you with the details of the desktop PC I was first given when I started here 5 1/2 years ago.  Let’s just say that things have improved.  One really nice thing is that while we are definitely running a lean and mean department in terms of staffing, my boss believes in supporting that lean staff with good tools in order to stay lean instead of having to spend even more money on additional employees.  Of course, that only goes so far, and at some point you have to add more people in order to get more work done, which is why we are bringing on-board a new employee and a new contract developer next week.  But that’s a different story for a different time. But the main topic for this post is to highlight the variety of tools that I use in my job and that you might find useful, too.  This is easy to do right now because the process of building up my new laptop from scratch has forced me to assemble a list of software that had to be installed and configured.  Keep in mind as you look through this list that I play many roles in our company.  My official title is Software Engineering Manager, but in addition to managing the team, I am also an active ASP.NET and SQL developer, the Database Administrator, and 50% of the SAN Administrator team.  So, without further ado, here are the tools and some comments about why I use them: Tool Purpose Virtual Clone Drive Easily mount an ISO image as a DVD Drive.  This is particularly handy when you are downloading disk images from Microsoft for your tools. SQL Server 2008 R2 Developer Edition We are migrating all of our active systems to SQL 2008 R2.  Developer Edition has all the features of Enterprise Edition, but intended for development use. SQL Server 2005 Developer Edition (BIDS ONLY) The migration to SSRS 2008 R2 is just getting started, and in the meantime, maintenance work still has to be done on the reports on our SQL 2005 server.  For some reason, you can’t use BIDS from 2008 to write reports for a 2005 server.  There is some different format and when you open 2005 reports in 2008 BIDS, it forces you to upgrade, and they can no longer be uploaded to a 2005 server.  Hopefully Microsoft will fix this soon in some manner similar to Visual Studio now allows you to pick which version of the .NET Framework you are coding against. Visual Studio 2010 Premium All of our application development is in ASP.NET, and we might as well use the tool designed for it. I’ve used a version of Visual Studio going all the way back to VB 6.0 and Visual Interdev. Vault Professional Client Several years ago we replaced Visual Source Safe with SourceGear Vault (then Fortress, and now Vault Pro), and I love it.  It is very reliable with low overhead - perfect for a small to medium size development team.  And being a small ISV, their support is exceptional. Red-Gate Developer Bundle with the SQL Source Control update for Vault I first used, and fell in love with, SQL Prompt shortly before Red-Gate bought it, and then Red-Gate’s first release made me love it even more.  SQL Refactor (which has since been rolled into the latest version of SQL Prompt) has saved me many hours and migraine’s trying to understand somebody else’s code when their indenting was nonexistant, or worse, irrational.  SQL Compare has been awesome for troubleshooting potential schema issues between different instances of system databases.  SQL Data Compare helped us identify the cause behind a bug which appeared in PROD but could not be reproduced in a nearly (but not quite exactly) identical copy in UAT.  And the newest tool we are embracing: SQL Source Control.  I blogged about it here (and here, and here) last December.  This is really going to help us keep each developer’s copy of the database in sync with one another. Fiddler Helps you watch the whole traffic stream on web visits.  Haven’t used it a lot, but it did help me track down some odd 404 errors we were finding in our own application logs.  Has some other JavaScript troubleshooting capabilities, but some of its usefulness has been supplanted by the Developer Tools option in IE8. Funduc Search & Replace Find any string anywhere in a mound of source code really, really fast.  Does RegEx searches, if you understand that foreign language.  Has really helped with some refactoring work to pinpoint, for example, everywhere a particular stored procedure is referenced, whether in .NET code or other SQL procedures (which we have in script files).  Provides in-context preview of the search results.  Fantastic tool, and a bargain price. SciTE SciTE is a Scintilla based Text Editor and it is a fantastic, light-weight tool for quickly reviewing (or writing) program code, SQL scripts, and extract files.  It has language-specific syntax highlighting.  I used it to write several batch and CMD programs a year ago, and to examine data extract files for exchanging information with other systems.  Extremely handy are the options to View End of Line and View Whitespace.  Ever receive a file that is supposed to use CRLF as an end-of-line marker, but really only has CRs?  SciTE will quickly make that visible. Infragistics Controls We do a lot of ASP.NET development, and frequently use the WebGrid, WebTab, and date picker controls.  We will likely be implementing the Hierarchical Data Grid soon.  Infragistics has control suites for WebForms, WinForms, Silverlight, and coming soon MVC/JQuery. WinZip - WITH Command-Line add-in The classic compression program with a great command-line interface that allows me to build those CMD (and soon PowerShell) programs for automated compression jobs.  Our versioned Build packages are zip files. XML Notepad Haven’t used this a lot myself, but one of my team really likes it for examining large XML files. LINQPad Again, haven’t used this one a lot, but it was recommended to me for learning and practicing my LINQ skills which will come in handy as we implement Entity Framework. SQL Sentry Plan Explorer SQL Server Show Plan on steroids.  Great for helping you focus on the parts of a large query that are of most importance.  Also great for just compressing the graphical plan into more readable layout. Araxis Merge A great DIFF and Merge tool.  SourceGear provides a great tool called DiffMerge that we use all the time, but occasionally, I like the cross-edit capabilities of Araxis Merge.  For a while, we also produced DIFF reports in HTML that showed all the changes that occurred between two releases.  This was most important when we were putting out very small, but very important hot fixes on a very politically hot system.  The reports produced by Araxis Merge gave the Director of IS assurance that we were not accidentally introducing ripples throughout the system with our releases. Idera SQL Admin Toolset A great collection of tools including a password checker to help analyze your SQL Server for weak user passwords, a Backup Status tool to quickly scan a large list of servers and databases to identify any that are overdue for backups.  Particularly helpful for highlighting new databases that have been deployed without getting included in your backup processing.  I also like Space Analyzer to keep an eye on disk space consumed by database files. Idera SQL Job Manager This free tool provides a nice calendar view of SQL Server Job Schedules, but to a degree, you also get what you pay for.  We will be purchasing SQL Sentry Event Manager later this year as an even better job schedule reviewer/manager.  But in the meantime, this at least gives me a good view on potential resource conflicts across multiple instances of SQL Server. DBFViewer 2000 I inherited a couple of FoxPro databases that I have to keep an eye on occasionally and have not yet been able to migrate them to SQL Server. Balsamiq Mockups We are still in evaluation-mode on this tool, but I really like it as a quick UI mockup tool that does not require Visual Studio, so someone other than a programmer can do UI design.  The interface looks hand-drawn which definitely has some psychological benefits when communicating to users, too. FeedDemon I have to stay on top of my WAY TOO MANY blog subscriptions somehow.  I may read blogs on a couple of different computers, and FeedDemon’s integration with Google Reader allows me to keep them all in sync.  I don’t particularly like the Google Reader interface, or the fact that it always wanted to mark articles as read just because I scrolled past them.  FeedDemon solves this problem for me, and provides a multi-tabbed interface which is good because fairly frequently one blog will link to something else I want to read, and I can end up with a half-dozen open tabs all from one article. Synergy+ In my office, I run four monitors across two computers all with one mouse and keyboard.  Synergy is the magic software that makes this work. TweetDeck I’m not the most active Tweeter in the world, but when I want to check-in with the Twitterverse, this really helps.  I have found the #sqlhelp and #PoshHelp hash tags particularly useful, and I also have columns setup to make it easy to monitor #sqlpass, #PASSProfDev, and short term events like #sqlsat68.   Whew!  That’s a lot.  No wonder it took me a couple of days to get everything setup the way I wanted it.  Oh, that and actually getting some work accomplished at the same time.  Anyway, I know that is a huge dump of info, and most people never make it here to the end, so for those who did, let me say, CONGRATULATIONS, you made it! I hope you’ll find a new tool or two to make your work life a little easier.

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  • Advanced Continuous Delivery to Azure from TFS, Part 1: Good Enough Is Not Great

    - by jasont
    The folks over on the TFS / Visual Studio team have been working hard at releasing a steady stream of new features for their new hosted Team Foundation Service in the cloud. One of the most significant features released was simple continuous delivery of your solution into your Azure deployments. The original announcement from Brian Harry can be found here. Team Foundation Service is a great platform for .Net developers who are used to working with TFS on-premises. I’ve been using it since it became available at the //BUILD conference in 2011, and when I recently came to work at Stackify, it was one of the first changes I made. Managing work items is much easier than the tool we were using previously, although there are some limitations (more on that in another blog post). However, when continuous deployment was made available, it blew my mind. It was the killer feature I didn’t know I needed. Not to say that I wasn’t previously an advocate for continuous delivery; just that it was always a pain to set up and configure. Having it hosted - and a one-click setup – well, that’s just the best thing since sliced bread. It made perfect sense: my source code is in the cloud, and my deployment is in the cloud. Great! I can queue up a build from my iPad or phone and just let it go! I quickly tore through the quick setup and saw it all work… sort of. This will be the first in a three part series on how to take the building block of Team Foundation Service continuous delivery and build a CD model that will actually work for any team deploying something more advanced than a “Hello World” example. Part 1: Good Enough Is Not Great Part 2: A Model That Works: Branching and Multiple Deployment Environments Part 3: Other Considerations: SQL, Custom Tasks, Etc Good Enough Is Not Great There. I’ve said it. I certainly hope no one on the TFS team is offended, but it’s the truth. Let’s take a look under the hood and understand how it works, and then why it’s not enough to handle real world CD as-is. How it works. (note that I’ve skipped a couple of steps; I already have my accounts set up and something deployed to Azure) The first step is to establish some oAuth magic between your Azure management portal and your TFS Instance. You do this via the management portal. Once it’s done, you have a new build process template in your TFS instance. (Image lifted from the documentation) From here, you’ll get the usual prompts for security, allowing access, etc. But you’ll also get to pick which Solution in your source control to build. Here’s what the bulk of the build definition looks like. All I’ve had to do is add in the solution to build (notice that mine is from a specific branch – Release – more on that later) and I’ve changed the configuration. I trigger the build, and voila! I have an Azure deployment a few minutes later. The beauty of this is that it’s all in the cloud and I’m not waiting for my machine to compile and upload the package. (I also had to enable the build definition first – by default it is created in disabled state, probably a good thing since it will trigger on every.single.checkin by default.) I get to see a history of deployments from the Azure portal, and can link into TFS to see the associated changesets and work items. You’ll notice also that this build definition also automatically put my code in the Staging slot of my Azure deployment – more on this soon. For now, I can VIP swap and be in production. (P.S. I hate VIP swap and “production” and “staging” in Azure. More on that later too.) That’s it. That’s the default out-of-box experience. Easy, right? But it’s full of room for improvement, so let’s get into that….   The Problems Nothing is perfect (except my code – it’s always perfect), and neither is Continuous Deployment without a bit of work to help it fit your dev team’s process. So what are the issues? Issue 1: Staging vs QA vs Prod vs whatever other environments your team may have. This, for me, is the big hairy one. Remember how this automatically deployed to staging rather than prod for us? There are a couple of issues with this model: If I want to deliver to prod, it requires intervention on my part after deployment (via a VIP swap). If I truly want to promote between environments (i.e. Nightly Build –> Stable QA –> Production) I likely have configuration changes between each environment such as database connection strings and this process (and the VIP swap) doesn’t account for this. Yet. Issue 2: Branching and delivering on every check-in. As I mentioned above, I have set this up to target a specific branch – Release – of my code. For the purposes of this example, I have adopted the “basic” branching strategy as defined by the ALM Rangers. This basically establishes a “Main” trunk where you branch off Dev and Release branches. Granted, the Release branch is usually the only thing you will deploy to production, but you certainly don’t want to roll to production automatically when you merge to the Release branch and check-in (unless you like the thrill of it, and in that case, I like your style, cowboy….). Rather, you have nightly build and QA environments, or if you’ve adopted the feature-branch model you have environments for those. Those are the environments you want to continuously deploy to. But that takes us back to Issue 1: we currently have a 1:1 solution to Azure deployment target. Issue 3: SQL and other custom tasks. Let’s be honest and address the elephant in the room: I need to get some sleep because I see an elephant in the room. But seriously, I can’t think of an application I have touched in the last 10 years that doesn’t need to consider SQL changes when deploying code and upgrading an environment. Microsoft seems perfectly content to ignore this elephant for now: yes, they’ve added Data Tier Applications. But let’s be honest with ourselves again: no one really uses it, and it’s not suitable for anything more complex than a Hello World sample project database. Why? Because it doesn’t fit well into a great source control story. Developers make stored procedure and table changes all day long while coding complex applications, and if someone forgets to go update the DACPAC before the automated deployment, you have a broken build until it’s completed. Developers – not just DBAs – also like to work with SQL in SQL tools, not in Visual Studio. I’m really picking on SQL because that’s generally the biggest concern that I hear. But we need to account for any custom tasks as well in the build process.   The Solutions… ? We’ve taken a look at how this all works, and addressed the shortcomings. In my next post (which I promise will be very, very soon), I will detail how I’ve overcome these shortcomings and used this foundation to create a mature, flexible model for deploying my app – any version, any time, to any environment.

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  • Django admin site populated combo box based on imput

    - by user292652
    hi i have to following model class Match(models.Model): Team_one = models.ForeignKey('Team', related_name='Team_one') Team_two = models.ForeignKey('Team', related_name='Team_two') Stadium = models.CharField(max_length=255, blank=True) Start_time = models.DateTimeField(auto_now_add=False, auto_now=False, blank=True, null=True) Rafree = models.CharField(max_length=255, blank=True) Judge = models.CharField(max_length=255, blank=True) Winner = models.ForeignKey('Team', related_name='winner', blank=True) updated = models.DateTimeField('update date', auto_now=True ) created = models.DateTimeField('creation date', auto_now_add=True ) def save(self, force_insert=False, force_update=False): pass @models.permalink def get_absolute_url(self): return ('view_or_url_name') class MatchAdmin(admin.ModelAdmin): list_display = ('Team_one','Team_two', 'Winner') search_fields = ['Team_one','Team_tow'] admin.site.register(Match, MatchAdmin) i was wondering is their a way to populated the winner combo box once the team one and team two is selected in admin site ?

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  • What does a Software Developer actually do?

    - by chobo2
    Hi I am graduating from my Computer Science degree in a few weeks from now!! I started to look for my first job. For the last couple years I gotten really into web programming(Asp.net). My first choice would be to get a junior asp.net MVC developer but I don't any companies in my area use MVC yet or if they do they are not hiring. So my second choice would be a junior asp.net Webforms developer. My other choices after that would be forms applications, mobile applications using .Net and C#. As you can see I am looking for something with .Net. I spent the last couple years doing .Net projects for school, on my free time and love the Language and it would pain me right now to switch to something like php. So now I found a posting in my area for an Entry Software Developer. I like the fact that they are using .net and that it is entry job(I never worked in this industry and never had more then like a tutoring job so I want to for like intermediate jobs). Posting Are you looking for an exciting challenge within a dynamic, people-oriented culture where you can launch your technical career? Company Name Inc. is a technology consulting company, located in Canada, that designs, develops, and delivers real-time interactive applications accessed via the Internet as well as back-end tools to support these applications. Company Name provides a combination of out-of-the-box and customized solutions to an expanding list of partners and customers. POSITION SUMMARY As a member of our team, the successful candidate will be responsible for helping us increase the quality and stability of our software systems by working jointly and directly with both the Software Development teams and the QA Team. The primary mission of this role will be to substantially enhance our test automation suite. The incumbent will design and program automated tests (unit, integration, system, stress and load) in Visual Studio using C# and will develop sound processes that help us identify and resolve defects as early as possible. The successful incumbent will help us improve and enhance system functionality, reliability, performance and scalability. This role is specifically designed for an eager, bright, new graduate who is looking for a stepping stone into a software engineering role. We promote from within and invite new graduates to apply for this important position - which may lead to new opportunities. We also offer a generous professional development plan to help you on your way. You will be a key part of a team of experts that is responsible for improving the quality of our software by: • Designing, writing, and executing test plans and programmatic tests in Visual Studio using C# and NUnit for functional testing of our code, new features, regression, and performance test procedures. • Working with the engineers to design and build the stress and load testing framework which emulates tens and even hundreds of thousands of concurrent users via a distributed network interfacing with our Load Testing Lab. • Interfacing with both the Development Team and the QA Team to ensure risks are identified and managed. • Mentoring and leading the QA Team in programmatic test automation technologies and tools. MUST HAVE SKILLS / QUALIFICATIONS: • Diploma or higher Degree in Computer Science, or equivalent formal training. • Fundamental C# programming skills. • Knowledge of Internet technologies and Microsoft Windows platforms. • Knowledge of PC hardware. • Excellent communication skills (both oral and written). • Self-starter who takes initiative, requires minimal supervision, can handle multiple simultaneous tasks. • Detail-oriented, able to concentrate, and work quickly. • Proven diagnostic, analytical, and problem solving skills. NICE TO HAVE SKILLS: • Exposure to Visual Studio Team System or Visual Studio Test Edition. • Exposure in C# using NUnit. • Exposure to NUnit, HTTPUnit, and other automation tool suites. • Exposure to Performance/Stress/Load Testing. • Good understanding of relational databases (MS SQL Server). • Familiar with video and online multi-player games. As part of our team you will have the opportunity to work with a supportive team of experts, drive your own success, and ride the wave as we continually expand our team of experts. If you are interested in this opportunity, please send your resume to [email protected] with “Entry Level Software Developer” in the subject line. So that is the posting. To me it sounds like it is QA job. I don't have anything against QA jobs but alot of them seems to be your just clicking buttons and running scripts. Is this what a typical software developer does? Like I am so on the fence to apply for this job. On one side I am not sure how much programming I would be doing. Like I want to be at least half the time programming otherwise my skills will never improve since I will never be programming in teams and stuff. At the same time I have no experience in the industry so on the other side I am thinking just go for it and then maybe a year later try to get a full programming job(provided that I got the job). Yet if I am not programming in that job then that experience will not help me for the next job I find as I will be back a square one.

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  • Verizon Wireless Supports its Mission-Critical Employee Portal with MySQL

    - by Bertrand Matthelié
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Verizon Wireless, the #1 mobile carrier in the United States, operates the nation’s largest 3G and 4G LTE network, with the most subscribers (109 millions) and the highest revenue ($70.2 Billion in 2011). Verizon Wireless built the first wide-area wireless broadband network and delivered the first wireless consumer 3G multimedia service in the US, and offers global voice and data services in more than 200 destinations around the world. To support 4.2 million daily wireless transactions and 493,000 calls and emails transactions produced by 94.2 million retail customers, Verizon Wireless employs over 78,000 employees with area headquarters across the United States. The Business Challenge Seeing the stupendous rise in social media, video streaming, live broadcasting…etc which redefined the scope of technology, Verizon Wireless, as a technology savvy company, wanted to provide a platform to its employees where they could network socially, view and host microsites, stream live videos, blog and provide the latest news. The IT team at Verizon Wireless had abundant experience with various technology platforms to support the huge number of applications in the company. However, open-source products weren’t yet widely used in the organization and the team had the ambition to adopt such technologies and see if the architecture could meet Verizon Wireless’ rigid requirements. After evaluating a few solutions, the IT team decided to use the LAMP stack for Vzweb, its mission-critical, 24x7 employee portal, with Drupal as the front end and MySQL on Linux as the backend, and for a few other internal websites also on MySQL. The MySQL Solution Verizon Wireless started to support its employee portal, Vzweb, its online streaming website, Vztube, and internal wiki pages, Vzwiki, with MySQL 5.1 in 2010. Vzweb is the main internal communication channel for Verizon Wireless, while Vztube hosts important company-wide webcasts regularly for executive-level announcements, so both channels have to be live and accessible all the time for its 78,000 employees across the United States. However during the initial deployment of the MySQL based Intranet, the application experienced performance issues. High connection spikes occurred causing slow user response time, and the IT team applied workarounds to continue the service. A number of key performance indexes (KPI) for the infrastructure were identified and the operational framework redesigned to support a more robust website and conform to the 99.985% uptime SLA (Service-Level Agreement). The MySQL DBA team made a series of upgrades in MySQL: Step 1: Moved from MyISAM to InnoDB storage engine in 2010 Step 2: Upgraded to the latest MySQL 5.1.54 release in 2010 Step 3: Upgraded from MySQL 5.1 to the latest GA release MySQL 5.5 in 2011, and leveraging MySQL Thread Pool as part of MySQL Enterprise Edition to scale better After making those changes, the team saw a much better response time during high concurrency use cases, and achieved an amazing performance improvement of 1400%! In January 2011, Verizon CEO, Ivan Seidenberg, announced the iPhone launch during the opening keynote at Consumer Electronic Show (CES) in Las Vegas, and that presentation was streamed live to its 78,000 employees. The event was broadcasted flawlessly with MySQL as the database. Later in 2011, Hurricane Irene attacked the East Coast of United States and caused major life and financial damages. During the hurricane, the team directed more traffic to its west coast data center to avoid potential infrastructure damage in the East Coast. Such transition was executed smoothly and even though the geographical distance became longer for the East Coast users, there was no impact in the performance of Vzweb and Vztube, and the SLA goal was achieved. “MySQL is the key component of Verizon Wireless’ mission-critical employee portal application,” said Shivinder Singh, senior DBA at Verizon Wireless. “We achieved 1400% performance improvement by moving from the MyISAM storage engine to InnoDB, upgrading to the latest GA release MySQL 5.5, and using the MySQL Thread Pool to support high concurrent user connections. MySQL has become part of our IT infrastructure, on which potentially more future applications will be built.” To learn more about MySQL Enterprise Edition, Get our Product Guide.

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