churianov roman - Page 45

Oracle???????2012?11??

- by Allen Gao

Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????Oracle???????11??????????: ????:??????????????Oracle???????????????????? ????:Oracle???????2012?11??

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RegEx strip html tags problem

- by Aleksandar Mirilovic

Hi, I've tried to strip html tags using regex replace with pattern "<[^]*" from word generated html that looks like this: <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; charset=iso-8859-2"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place" downloadurl="http://www.5iantlavalamp.com/"/>  <style>  </style> </head> Everything works fine except for the bolded lines above, anybody got ideas how to match the them to? Thanks, Aleksandar

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Printing gives unhandled exception. Access Denied

- by Smoka

Im newish to coding, currently on a Windows Forms App using CLI in VS10 Everything seems to work, my document shows fine in the Preview dialog but then crash's. Heres only the code that seems relevant private: System::Drawing::Printing::PrintDocument^ docPrint; private: System::Windows::Forms::PrintDialog^ dlgPrint; private: System::Windows::Forms::PrintPreviewDialog^ dlgPrintPreview; this->button2 = (gcnew System::Windows::Forms::Button()); this->docPrint = (gcnew System::Drawing::Printing::PrintDocument()); this->dlgPrint = (gcnew System::Windows::Forms::PrintDialog()); this->dlgPrintPreview = (gcnew System::Windows::Forms::PrintPreviewDialog()); this->button2->Location = System::Drawing::Point(152, 355); this->button2->Name = L"button2"; this->button2->Size = System::Drawing::Size(75, 23); this->button2->TabIndex = 53; this->button2->Text = L"Print"; this->button2->UseVisualStyleBackColor = true; this->button2->Click += gcnew System::EventHandler(this, &Form1::button2_Click_1); // // docPrint // this->docPrint->DocumentName = L"ResultsPage"; this->docPrint->PrintPage += gcnew System::Drawing::Printing::PrintPageEventHandler(this, &Form1::docPrint_PrintPage); // // dlgPrint // this->dlgPrint->Document = this->docPrint; this->dlgPrint->UseEXDialog = true; // // dlgPrintPreview // this->dlgPrintPreview->AutoScrollMargin = System::Drawing::Size(0, 0); this->dlgPrintPreview->AutoScrollMinSize = System::Drawing::Size(0, 0); this->dlgPrintPreview->ClientSize = System::Drawing::Size(400, 300); this->dlgPrintPreview->Document = this->docPrint; this->dlgPrintPreview->Enabled = true; this->dlgPrintPreview->Icon = (cli::safe_cast<System::Drawing::Icon^ >(resources->GetObject(L"dlgPrintPreview.Icon"))); this->dlgPrintPreview->Name = L"dlgPrintPreview"; this->dlgPrintPreview->Visible = false; this->dlgPrintPreview->Load += gcnew System::EventHandler(this, &Form1::dlgPrintPreview_Load); private: System::Void docPrint_PrintPage(System::Object^ sender, System::Drawing::Printing::PrintPageEventArgs^ e) { String ^ strDisplay = L"A Axis Rotations"; String ^ strDisplay2 = L"Centerline of Y" + CL_Y->Text + " + Z" + CL_Z->Text; String ^ strDisplay3 = L"Initial Position Y" + G54_Y->Text + " + Z" + G54_Z->Text; System::Drawing::Font ^ fntString = gcnew System::Drawing::Font(L"Times New Roman", 38, FontStyle::Bold); e->Graphics->DrawString(strDisplay, fntString, Brushes::Black, 200,20); e->Graphics->DrawString(strDisplay2, fntString, Brushes::Black, 80,150); e->Graphics->DrawString(strDisplay3, fntString, Brushes::Black, 80,220); e->Graphics->DrawString(Results->Text, fntString,Brushes::Black, 50,400); } private: System::Void button2_Click_1(System::Object^ sender, System::EventArgs^ e) { // docPrint->Print; dlgPrintPreview->ShowDialog(); } private: System::Void dlgPrintPreview_Load(System::Object^ sender, System::EventArgs^ e) { } Sorry if the formatting is ugly here.

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Positioning Text Triggered by a Function

- by John

Hello, I would like the text below classed with "logintocomment" to appear 30 px below the bottom of the table classed with "commentecho." Instead, with the CSS and code below, the text classed with "logintocomment" is appearing at the bottom of the browser window. Any idea how I can make it do what I want? Thanks in advance, John In index file: include "comments.php"; include "commentformonoff.php"; In the file comments.php: echo "<table class=\"commentecho\">"; The file: commentformonoff.php: <?php if (!isLoggedIn()) { if (isset($_POST['cmdlogin'])) { if (checkLogin($_POST['username'], $_POST['password'])) { show_commentbox($submissionid, $submission, $url, $submittor, $submissiondate, $countcomments, $dispurl); } else { echo "<div class='logintocomment'>Login to comment</div>"; } } else { echo "<div class='logintocomment'>Login to comment</div>"; } } else { show_commentbox($submissionid, $submission, $url, $submittor, $submissiondate, $countcomments, $dispurl); } ?> The CSS: table.commentecho { margin-top: 230px; margin-left: 30px; text-align: left; font-family: "Times New Roman", Times, serif; font-weight: normal; font-size: 15px; color: #000000; width: 600px; table-layout:fixed; background-color: #FFFFFF; border: 2px #FFFFFF; border-collapse: collapse; border-spacing: 2px; padding: 1px; text-decoration: none; vertical-align: text-bottom; margin-bottom: 30px; } table.commentecho td { border: 2px solid #fff; text-align: left; height: 18px; overflow:hidden; } table.commentecho td a{ padding: 2px; color: #000000; text-decoration: none; overflow:hidden; height: 18px; } table.commentecho td a:hover{ background-color: #FFFFFF; padding: 2px; color: #FF0000; text-decoration: none; overflow:hidden; height: 18px; } .logintocomment { margin-top: 30px; margin-left: 30px; width:250px; text-align: left; margin-bottom:3px; padding:0px; font-family:Arial, Helvetica, sans-serif; font-size: 20px; color:#000000; }

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embedded Italic, bold fonts don't look the same in flex as in Windows...

- by Mark

...unless they're something like "Times New Roman" or some other established font with a fully designed italic and bold, presumably in seperate files. Let me explain what I mean (though why no one has commented on this before I have no idea.) Numerous, numerous fonts do not have a seperate file for italic and bold, and in fact to the best of my knowledge don't even have italic and bold defined as such. But if you install them on windows (for example) and then use them in an app, You can still make use of italic and bold with those fonts. For italic, and oblique angle is just given to it, presumably by Windows, and it looks the same in all Windows apps, and the bold is just given a heavier weight. OK, well here's the problem: if you embed a font like that in a Flex app, as a "SystemFont" the italic and bold will not look the same as they do in Windows. Specifically, the oblique angle is invariably much less than in Windows (i.e the italic slant is much less) and the bold version is not bold enough. I vaguely recall thinking that there was some flex mechanism to assign custom oblique angles for italic (and weight for bold) but now can't recall what it is. Does anyone know the correct established way to do this. The following is actually a seperate (but related) font question (in case anyone is expert in all this.) Its rather a lengthy question and can be skipped, but its something that's plagued me for a long time. I mention above embedding as a "SystemFont", so iow something like this: package fonts { import flash.display.Sprite; public class FLW_Script_I extends Sprite { [Embed(systemFont='FLW Script', fontName='FLW Script', fontStyle='italic', fntWeight='normal', mimeType='application/x-font-truetype')] public var wrFont:Class; } } The other alternative to SystemFont for embedding, is "Source" followed by the name of an actual font file. If you try to embed one of the aformentioned single file fonts as a Source file (as opposed to SystemFont) and specify fontStyle='italic', then the mxmlc compiler will return an error and say there is no italic info in the font file. So up to now I have only been embedding these fonts as "SystemFont". The problem is, flex uses two different font compilers internally for Source embedding and SystemFont embedding. For source font embeds it uses the "Batik" compiler and for SystemFont, the JRE (Java Runtime) font compiler. Well actually the Batik is considered a superior compiler and generally produces better looking fonts. And also if you mix normal fonts compiled with Batik and italic compiled with JRE, sometimes the line spacing is different for the two, and it doesn't look right. So does anyone have an idea how to get mxmlc to do italic and bold for these single file fonts when embedding as "Source". Would there be a way using C++ or whatever to construct an "italic" font file from the SystemFont for such a font in windows.

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change attributes of SVG graph without refresh

- by Mike Hudak

Hello, I have a simple SVG graph generated by GraphViz: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd">   <svg width="138pt" height="168pt" viewBox="0.00 0.00 138.00 168.00" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="graph1" class="graph" transform="scale(1 1) rotate(0) translate(4 164)"> <title>G</title> <polygon fill="white" stroke="white" points="-4,5 -4,-164 135,-164 135,5 -4,5"/>  <g id="node1" class="node"><title>Node1</title> <a xlink:href="http://localhost/viz/applet.php" xlink:title="Internet"> <image xlink:href="images/cloud.png" width="130px" height="77px" preserveAspectRatio="xMinYMin meet" x="0" y="-159.5"/> <text text-anchor="middle" x="65" y="-116.4" font-family="Times New Roman,serif" font-size="14.00">'.$Internet.'</text> </a> </g>  <g id="node2" class="node"><title>Node2</title> <a xlink:href="http://localhost/viz/applet.php"> <image xlink:href="images/file server.png" width="44px" height="45px" preserveAspectRatio="xMinYMin meet" x="43" y="-45.5"/> </a> </g>  <g id="edge2" class="edge"><title>Node1->Node2</title> <a xlink:title="Bandwidth: 1544kbps
Using link: 12%
VOIP calls: 4
Packet rate: 10000
Packet loss: 2"> <path fill="none" stroke="black" d="M65,-82.2678C65,-73.5404 65,-64.358 65,-55.8964"/> <polygon fill="black" stroke="black" points="68.5001,-55.6524 65,-45.6524 61.5001,-55.6525 68.5001,-55.6524"/> </a> </g> </g> </svg> I want to change some atributes: for example " VOIP calls: 4 " -changing "4" to value from Database(LDAP) without refreshing whole SVG graph <a xlink:title="Bandwidth: 1544kbps
Using link: 12%
VOIP calls: 4
Packet rate: 10000
Packet loss: 2"> Thank you for your answers

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actionscript 2.0 input text box

- by user1769760

So, here's what I'm trying to do, and I, frankly, believe it should be obvious, but I can't figure it out. I am creating a very simple Artificial Intelligence simulation. And in this simulation there's an input box at the bottom of the screen (called "input" exactly). "input" has a variable in its properties that is called "inbox" (exactly). Using a key listener the script calls up a function when the enter button is pressed. This function has 2 if statements and an else statement which dictate the responses of the AI (named "nistra"). The problem is this, When I type in what I want to say, and hit enter, it always uses the second response ("lockpick" in the code below). I have tried variations on the code but I still don't see the solution. I believe the problem is that the "typein" variable holds all the format information from the text box as well as the variable, but I could be wrong, that information is in here as well, underneath the code itself. Any help I can get would be greatly appreciated. var typein = ""; //copies the text from inbox into here, this is what nistra responds to var inbox = ""; //this is where the text from the input text box goes var respond = ""; //nistra's responses go here my_listener = new Object(); // key listener my_listener.onKeyDown = function() { if(Key.isDown(13)) //enter button pressed { typein = inbox; // moves inbox into typein nistraresponse(); // calles nistra's responses } //code = Key.getCode(); //trace ("Key pressed = " + code); } Key.addListener(my_listener); // key listener ends here nistraresponse = function() // nistra's responses { trace(typein); // trace out what "typein" holds if(typein = "Hello") // if you type in "Hello" { respond = "Hello, How are you?"; } if(typein = "lockpick") // if you type in "lockpick" { respond = "Affirmative"; } else // anything else { respond = "I do not understand the command, please rephrase"; } cntxtID = setInterval(clearnistra, 5000); // calls the function that clears out nistra's response box so that her responses don't just sit there } clearnistra = function() // clears her respond box { respond = ""; clearInterval(cntxtID); } // "typein" traces out the following <TEXTFORMAT LEADING="2"><P ALIGN="CENTER"><FONT FACE="Times New Roman" SIZE="20" COLOR="#FF0000" LETTERSPACING="0" KERNING="0">test</FONT></P></TEXTFORMAT>

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Function to get the font and calculate the width of the string not working on first instance

- by user3627265

I'm trying to calculate the width of the string based on the font style and size. The user will provide the string, the font style and the font size, and then after giving all the data the user will hit the submit button and the function will trigger. Basically this script works but only when the submit button is hit twice or the font is selected twice,. I mean if you selec DNBlock as a font, it will not work for first time, but the second time you hit submit, it will then work. I'm not sure where is the problem here, but when I used the default font style like Arial, times new roman etc it works perfectly fine. Any Idea on this? I suspected that the font style is not being rendered by the script or something. Correct me if I'm wrong. Thanks //Repeat String String.prototype.repeat = function( num ) { return new Array( num + 1 ).join( this ); } //Calculate the width of string String.prototype.textWidth = function() { var fntStyle = document.getElementById("fntStyle").value; if(fntStyle == "1") { var fs = "DNBlock"; } else if(fntStyle == "2") { var fs = "DNBlockDotted"; } else if(fntStyle == "3") { var fs = "DNCursiveClassic"; } else if(fntStyle == "4") { var fs = "DNCursiveDotted"; } else if(fntStyle == "5") { var fs = "FoundationCursiveDots-Regul"; } var f = document.getElementById("fntSize").value.concat('px ', fs), o = $('<div>' + this + '</div>') .css({'position': 'absolute', 'float': 'left', 'white-space': 'nowrap', 'visibility': 'hidden', 'font': f}) .appendTo($('body')), w = o.width(); o.remove(); return w; } //Trigger the event $("#handwriting_gen").submit(function () { var rptNO = parseInt($('#rptNO').val()); $("[name='txtLine[]']").each(function(){ alert(this.value.repeat(rptNO).textWidth()); if(this.value.repeat(rptNO).textWidth() > 1000) { $(this).focus(); $(this).css({"background-color":"#f6d9d4"}).siblings('span.errorMsg').text('Text is too long.'); event.preventDefault(); } }); });

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TFS 2010 Basic Concepts

- by jehan

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Here, I’m going to discuss some key Architectural changes and concepts that have taken place in TFS 2010 when compared to TFS 2008. In TFS 2010 Installation, First you need to do the Installation and then you have to configure the Installation Feature from the available features. This is bit similar to SharePoint Installation, where you will first do the Installation and then configure the SharePoint Farms. 1) Installation Features available in TFS2010: a) Basic: It is the most compact TFS installation possible. It will install and configure Source Control, Work Item tracking and Build Services only. (SharePoint and Reporting Integration will not be possible). b) Standard Single Server: This is suitable for Single Server deployment of TFS. It will install and configure Windows SharePoint Services for you and will use the default instance of SQL Server. c) Advanced: It is suitable, if you want use Remote Servers for SQL Server Databases, SharePoint Products and Technologies and SQL Server Reporting Services. d) Application Tier Only: If you want to configure high availability for Team Foundation Server in a Load Balanced Environment (NLB) or you want to move Team Foundation Server from one server to other or you want to restore TFS. e) Upgrade: If you want to upgrade from a prior version of TFS. Note: One more important thing to know here about TFS 2010 Basic is that, it can be installed on Client Operations Systems(Windows 7 and Windows Vista SP3), Where as earlier you cannot Install previous version of TFS (2008 and 2005) on client OS. 2) Team Project Collections: Connect to TFS dialog box in TFS 2008: In TFS 2008, the TFS Server contains a set of Team Projects and each project may or may not be independent of other projects and every checkin gets a ever increasing changeset ID irrespective of the team project in which it is checked in and the same applies to work items also, who also gets unique Work Item Ids.The main problem with this approach was that there are certain things which were impossible to do; those were required as per the Application Development Process. a) If something has gone wrong in one team project and now you want to restore it back to earlier state where it was working properly then it requires you to restore the Database of Team Foundation Server from the backup you have taken as per your Maintenance plans and because of this the other team projects may lose out on the work which is not backed up. b) Your company had a merge with some other company and now you have two TFS servers. One TFS Server which you are working on and other TFS server which other company was working and now after the merge you want to integrate the team projects from two TFS servers into one, which is almost impossible to achieve in TFS 2008. Though you can create the Team Projects in one server manually (In Source Control) which you want to integrate from the other TFS Server, but will lose out on History of Change Sets and Work items and others which are very important. There were few more issues of this sort, which were difficult to resolve in TFS 2008. To resolve issues related to above kind of scenarios which were mainly related TFS Maintenance, Integration, migration and Security, Microsoft has come up with Team Project Collections concept in TFS 2010.This concept is similar to SharePoint Site Collections and if you are familiar with SharePoint Architecture, then it will help you to understand TFS 2010 Architecture easily. Connect to TFS dialog box in TFS 2010: In above dialog box as you can see there are two Team Project Collections, each team project can contain any number of team projects as you can see on right side it shows the two Team Projects in Team Project Collection (Default Collection) which I have chosen. Note: You can connect to only one Team project Collection at a time using an instance of TFS Team Explorer. How does it work? To introduce Team Project Collections, changes have been done in reorganization of TFS databases. TFS 2008 was composed of 5-7 databases partitioned by subsystem (each for Version Control, Work Item Tracking, Build, Integration, Project Management...) New TFS 2010 database architecture: TFS_Config: It’s the root database and it contains centralized TFS configuration data, including the list of all team projects exist in TFS server. TFS_Warehouse: The data warehouse contains all the reporting data of served by this server (farm). TFS_* : This contains individual team project collection data. This database contains all the operational data of team project collection regardless of subsystem.In additional to this, you will have databases for SharePoint and Report Server. 3) TFS Farms: As TFS 2010 is more flexible to configure as multiple Application tiers and multiple Database tiers, so it will be more appropriate to call as TFS Farm if you going for multi server installation of TFS. NLB support for TFS application tiers – With TFS 2010: you can configure multiple TFS application tier machines to serve the same set of Team Project Collections. The primary purpose of NLB support is to enable a cleaner and more complete high availability than in TFS 2008. Even if any application tier in the farm fails then farm will automatically continue to work with hardly any indication to end users of a problem. SQL data tiers: With 2010 you can configure many SQL Servers. Each Database can be configured to be on any SQL Server because each Team Project Collection is an independent database. This feature can also be used to load balance databases across SQL Servers.These new capabilities will significantly change the way enterprises manage their TFS installations in the future. With Team Project Collections and TFS farms, you can create a single, arbitrarily large TFS installation. You can grow it incrementally by adding ATs and SQL Servers as needed.

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Making Money from your SQL Server Blog

- by Bill Graziano

My SQL Server blog reading list is around one hundred blogs. Many people are writing great content and generating lots of page views. I see some of them running Google AdSense and trying to make a little money off their traffic. If you want to earn some some extra money from what you’ve written there are a couple of options. And one new option that I’m announcing here. Background Internet advertising is sold based on a few different pricing schemes. Flat Fee. You offer either all your impressions (page views) or some percentage of your impressions in exchange for a flat monthly fee. CPM or cost per thousand impressions. If the quoted price is $2 CPM you’ll get $2 for every 1,000 times the ad is displayed. While you might think the “M” means millions, the “M” in CPM is the roman numeral for 1,000. CPC or cost per click. This is also called PPC or pay per click. In this method you get paid based on how many clicks there are on the ad. CPA or cost per action. In this method you get paid based on an action that occurs on the advertisers site after they click on the ad. This is typically some type of sign up form. This is how most affiliate programs work. Darren Rowse at ProBlogger has been writing about blogging and making money off blogs for years. He has a good introduction to making money on your blog in his “Making Money” section. If you’re interested in learning more he has a post up titled How to Make More Money From Your Blog in the New Year that links to many of his best posts on the subject. Google AdSense This is the most common method for people earning money from their blogging. It’s easy to setup and administer. You tell AdSense what size ads you’d like to run and it gives you a little piece of JavaScript to put on your site. AdSense quickly learns the topics you write about and displays ads that are appropriate for your site. I typically see ads for hosting, SQL Server tools and developer tools running in AdSense slots. AdSense pays on a CPC model. If you translate that back to CPM pricing you’ll see rates from $0.50 to $1.00 CPM. Amazon While you might not make much money writing books it’s now possible to make even less helping Amazon sell them. You can sign up for an Amazon affiliate program. Each time you send Amazon a link and someone buys the book you get a cut of that sale. This is the CPA model from above. Amazon can help you build some pretty nice “stores”. Here’s the SQL Server bookstore I built for SQLTeam.com. If you’re just putting in a page with books like I’ve done on SQLTeam you should keep your expectations low. If you’re writing book reviews of suggesting books on your blog it really does make sense to setup an Amazon affiliate link. People are much more likely to buy a book based on a review from a trusted source. I always try to buy through a referral link if there is one. Amazon pays about 4% of the price as a referral fee. You also get credit for anything else they buy while on the site. I recently had someone buy an iPod nano with their SQL Server book making me an extra $5.60 richer! Estimating how much you can make is difficult though. How much attention you draw to the links and book reviews can dramatically affect the earnings. Private Ad Sales This is the hardest but potentially most lucrative option. You sell advertising directly to companies that want to sell things to your readers. Typically this would be SQL Server tool vendors, hosting companies or anyone else that wants to make money off database administrators. This is also the most difficult to do. You’ll need the contacts at the companies and enough page views to make it worth their while. You’ll also need software to track the page views and clicks, geo-target your ads and smooth out the impressions. Your earnings are based on whatever you can negotiate with the companies. SQL Server Ad Network For the last couple of years I’ve run any extra ads that I sold on the SQLTeam Weblogs. You can see an example of that on Mladen’s blog. The ad in the upper right corner is one that I’m running for him. (Note: Many of the ads I’m running are geo-targeted to only appear in English speaking countries. You may see a different set of ads outside the US, Canada and the UK. You can also see he has a couple of Google ads on his blog.) When I run ads on his blog I split the advertising revenue with him. They make a little and I make a little. I recently started to expand this and sell advertising specifically to run on SQL Server-related blogs. I’m also starting to run ads on non-SQLTeam blogs. The only way I can sell more advertising is to have more blogs to run it on. And that’s where you come in. I’ve created a SQL Server advertising network. I handle all the ad sales and provide the technology to serve the ads. I handle collections and payments back to you. You get paid at the end of each month regardless of when (or if) the advertiser actually pays. All you need to do is add a small piece of JavaScript to your site to display the ads. If you’re writing about SQL Server and interested in earning a little money for your site I’d like to talk to you. You can use the Contact Us page on SQLTeam.com to reach me. Running advertising on your blog isn’t for everyone. If you’re concerned about what advertisers might think about certain posts then you might not be a good fit. For the most part this isn’t an issue. You’ll also need to have a PayPal account to receive payments. You probably won’t get rich doing this. But you can earn extra cash on the side for doing what you would do anyway. I do know that people have earned enough to buy themselves a nice laptop doing this. My initial target is blogs with more than 10,000 page views per month. I expect to pay two to three times what Google pays. If you have less than 10,000 page views per month but are still interested I’d still like to hear from you. I may not be able to sign up smaller blogs right away but we’ll get the process started. If you’re unsure about your traffic Google Analytics is a free tool that provides great reporting on traffic, popular posts and how people find your blog. If you have any questions or are just curious drop me a line and I’ll try to answer your questions.

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Life Technologies: Making Life Easier to Manage

- by Michael Snow

12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

- by yaldahhakim

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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Why It Is So Important to Know Your Customer

- by Christie Flanagan

Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week. When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one. At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1 And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web. Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

- by Anand Akela

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources. By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI) by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy the plugin and adding the AWS the instances. ./emcli add_target \ -name="<target name>" \ -type="AmazonEC2Service" \ -host="<host>" \ -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>" \ -subseparator=properties="=" ./emcli set_monitoring_credential \ -set_name="AWSKeyCredentialSet" \ -target_name="<target name>" \ -target_type="AmazonEC2Service" \ -cred_type="AWSKeyCredential" \ -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances. By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O: DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O: ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization: BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information, last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1) AWS Plugin download 2) Installation and Read Me. 3) Screenwatch on SlideShare 4) Extensibility Programmer's Guide 5) Amazon Web Services

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Thank You for a Great Welcome for Oracle GoldenGate 11g Release 2

- by Irem Radzik

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Yesterday morning we had two launch webcasts for Oracle GoldenGate 11g Release 2. I had the pleasure to present, as well as moderate the Q&A panels in both of these webcasts. Both events had hundreds of live attendees, sending us over 150 questions. Even though we left 30 minutes for Q&A, it was not nearly enough time to address for all the insightful questions our audience sent. Our product management team and I really appreciate the interaction we had yesterday and we are starting to respond back with outstanding questions today. Oracle GoldenGate’s new release launch also had great welcome from the media. You can find the links for various articles on the new release below: ITBusinessEdge Oracle Embraces Cross-Platform Data Integration Information Week: Oracle Real-Time Advance Taps Compressed Data Integration Developer News, Oracle GoldenGate Adds Deeper Oracle Integration, Extends Real-Time Performance CIO, Oracle GoldenGate Buddies Up with Sibling Software DBTA, Real-Time Data Integration: Oracle GoldenGate 11g Release 2 Now Available CBR Oracle unveils GoldenGate 11g Release 2 real-time data integration application In this blog, I want to address some of the frequently asked questions that came up during the webcasts. You can find the top questions and their answers along with related resources below. We will continue to address frequently asked questions via future blogs. Q: Will the new Integrated Capture for Oracle Database replace the Classic Capture? If not, which one do I use when? A: No, Classic Capture will be around for long time. Core platform specific features, bug fixes, and patches will be available for both Capture processes.Oracle Database specific features will be only available in the Integrated Capture. The Integrated Capture for Oracle Database is an option for users that need to capture data from compressed tables or need support for XML data types, XA on RAC. Users who don’t leverage these features should continue to use our Classic Capture. For more information on Oracle GoldenGate 11g Release 2 I recommend to check out the White paper: Oracle GoldenGate 11gR2 New Features as well as other technical white papers we have on OTN. For those of you coming to OpenWorld, please attend the related session: Extracting Data in Oracle GoldenGate Integrated Capture Mode, Monday Oct 1st 1:45pm Moscone South – 102 to learn more about this new feature. Q: What is new in Conflict Detection and Resolution? And how does it work? A: There are now pre-built functions to identify the conditions under which an error occurs and how to handle the record when the condition occurs. Error conditions handled include inserts into a target table where the row already exists, updates or deletes to target table rows that exist, but the original source data (before columns) do not match the existing data in the target row, and updates or deletes where the row does not exist in the target database table.Foreach of these conditions a method to handle the error is specified. Please check out our recent blog on this topic and the White paper: Oracle GoldenGate 11gR2 New Features white paper. Also, for those attending OpenWorld please attend the session: Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active- Wednesday Oct 3rd 3:30pm Mascone 3000 Q: Does Oracle GoldenGate Veridata and the Management Pack require additional licenses, or is it incorporated with the GoldenGate license? A: Oracle GoldenGate Veridata and Oracle Management Pack for Oracle GoldenGate are additional products and require separate licenses. Please check out Oracle's price list here. Q: Does GoldenGate - Oracle Enterprise Manager Plug-in require additional license? A: Oracle Enterprise Manager Plug-in is included in the Oracle Management Pack for Oracle GoldenGate license, which is separate from Oracle GoldenGate license. There is no separate license for the Enterprise Manager Plug-in by itself. Oracle GoldenGate Monitor, Oracle GoldenGate Director, and Enterprise Manager Plug-in are included in the Management Pack for Oracle GoldenGate license. Please check out Management Pack for Oracle GoldenGate data sheet for more info on this product bundle. Q: Is Oracle GoldenGate replacing Oracle Streams product? A: Oracle GoldenGate is the strategic data replication product. Therefore, Oracle Streams will continue to be supported, but will not be actively enhanced. Rather, the best elements of Oracle Streams will be added to Oracle GoldenGate. Conflict management is one of them and with the latest release Oracle GoldenGate has a more advanced conflict management offering. Current customers depending on Oracle Streams will continue to be fully supported. Q: How is Oracle GoldenGate different than Oracle Data Integrator? A: Oracle Data Integrator is designed for fast bulk data movement and transformation between heterogeneous systems, while GoldenGate is designed for real-time movement of transactions between heterogeneous systems. These two products are completely complementary where GoldenGate provides low-impact real-time change data capture and delivery to a staging area on the target. And Oracle Data Integrator transforms this data and loads the DW tables. In fact, Oracle Data Integrator integrates with GoldenGate to use GoldenGate’s Capture process as one option for its CDC mechanism. We have several customers that deployed GoldenGate and ODI together to feed real-time data to their data warehousing solutions. Please also check out Oracle Data Integrator Changed Data Capture with Oracle GoldenGate Data Sheet (PDF). Thank you again very much for welcoming Oracle GoldenGate 11g Release 2 and stay in touch with us for more exciting news, updates, and events.

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You Say You Want a (Customer Experience) Revolution

- by Christie Flanagan

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Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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In Case You Weren’t There: Blogwell NYC

- by Mike Stiles

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Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it.

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Developing with Fluid UI – The Fluid Home Page

- by Dave Bain

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The first place to start with Fluid UI is with the Fluid Home Page. Sometimes it’s referred to as the landing page, but it’s formally called the Fluid Home Page. It’s delivered with PeopleTools 8.54, and the nice thing about it is, it’s a component. That’s one thing you’ll discover with Fluid UI. Fluid UI is built int PeopleTools with Fluid UI. The Home Page is a component, the tiles or grouplets are group boxes, and the search and prompt pages are just pages. It makes it easy to find things, customize and brand the applications (and of course to see what’s going on) when you can open it in AppDesigner. To see what makes a component fluid, let’s start with the Fluid Home Page. It’s a component called PT_LANDINGPAGE. You can open it in AppDesigner and see what’s unique and different about Fluid UI. If you open the Component Properties dialog, you’ll see a new tab called Fluid On the Component Properties Fluid tab you’ll see the most important checkbox of all, Fluid Mode. That is the one flag that will tell PeopleSoft if the component is Fluid (responsive, dynamic layout) or classic (pixel perfect). Now that you know it’s a single flag, you know that a component can’t be both Fluid UI and Classic at the same time, it’s one or the other. There are some other interesting fields on this page. The Small Form Factor Optimized field tells us whether or not to display this on a small device (think smarphone). Header Toolbar Actions offer standard options that are set at the component level so you have complete control of the components header bar. You’ll notice that the PT_LANDINGPAGE has got some PostBuild PeopleCode. That’s to build the grouplets that are used to launch Fluid UI Pages (more about those later). Probably not a good idea to mess with that code! The next thing to look at is the Page Definition for the PT_LANDINGPAGE component. When you open the page PT_LANDINGPAGE it will look different than anything you’ve ever seen. You’re probably thinking “What’s up with all the group boxes”? That is where Fluid UI is so different. In classic PeopleSoft, you put a button, field, group, any control on a page and that’s where it shows up, no questions asked. With Fluid UI, everything is positioned relative to something else. That’s why there are so many containers (you know them as group boxes). They are UI objects that are used for dynamic positioning. The Fluid Home Page has some special behavior and special settings. The first is in the Web Profile Configuration settings (Main Menu->PeopleTools->Web Profile->Web Profile Configuration from the main menu). There are two checkboxes that control the behavior of Fluid UI. Disable Fluid Mode and Disable Fluid On Desktop. Disable Fluid Mode prevents any Fluid UI component from being run from this installation. This is a web profile setting for users that want to run later versions of PeopleTools but only want to run Classic PeopleSoft pages. The second setting, Disable Fluid On Desktop allows the Fluid UI to be run on mobile devices such as smartphones and tablets, but prevents Fluid UI from running on a desktop computer. Fluid UI settings are also make in My Personalizations (Main Menu->My Personalizations from the Main Menu), in the General Options section. In that section, each user has the choice to determine the home page for their desktop and for tablets. Now that you know the Fluid UI landing page is just a component, and the profile and personalization settings, you should be able to launch one. It’s pretty easy to add a menu using Structure and Content, just make sure the proper security is set up. You’ll have to run a Fluid UI supported browser in order to see it. Latest versions of Chrome, Firefox and IE will do. Check the certification page on MOS for all the details. When you open the first Fluid Landing Page, there’s not much there. Not to worry, we’ll get some content on it soon. Take a moment to navigate around and look at some of the header actions that were set up from the component properties. The home button takes you back to the classic system. You won’t see any notifications and the personalization doesn’t have any content to add. The NavBar icon on the top right has a lot of content, including a Navigator and Classic home. Spend some time looking through what’s available. Stay tuned for more. Next up is adding some content. 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People, Process & Engagement: WebCenter Partner Keste

- by Michael Snow

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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Contracting as a Software Developer in the UK

- by Frez

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Whilst it is possible to contract using other financial vehicles such as umbrella companies, this article will only consider limited companies as that is what I have experience of using. Contracting or consultancy requires a different mind-set from being a permanent member of staff, and not all developers are capable of this shift in attitude. Whilst you can look forward to an increase in the money you take home, there are real risks and expenses you would not normally be exposed to as a permie. So let us have a look at the pros and cons: Pros: More money There is no doubt that whilst you are working on contracts you will earn significantly more than you would as a permanent employee. Furthermore, working through a limited company is more tax efficient. Less politics You really have no need to involve yourself in office politics. When the end of the day comes you can go home and not think or worry about the power struggles within the company you are contracted to. Your career progression is not tied to the company. Expenses from gross income All your expenses of trading as a business will come out of your company’s gross income, i.e. before tax. This covers travelling expenses provided you have not been at the same client/location for more than two years, internet subscriptions, professional subscriptions, software, hardware, accountancy services and so on. Cons: Work is more transient Contracts typically range from a couple of weeks to a year, although will most likely start at 3 months. However, most contracts are extended either because the project you have been brought in to help with takes longer to deliver than expected, the client decides they can use you on other aspects of the project, or the client decides they would like to use you on other projects. The temporary nature of the work means that you will have down-time between contracts while you secure new opportunities during which time your company will have no income. You may need to attend several interviews before securing a new contract. Accountancy expenses Your company is a separate entity and there are accountancy requirements which, unless you like paperwork, means your company will need to appoint an accountant to prepare your company’s accounts. It may also be worth purchasing some accountancy software, so talk to your accountant about this as they may prefer you to use a particular software package so they can integrate it with their systems. VAT You will need to register your company for VAT. This is tax neutral for you as the VAT you charge your clients you will pass onto the government less any VAT you are reclaiming from expenses, but it is additional paperwork to undertake each quarter. It is worth checking out the Fixed Rate VAT Scheme that is available, particularly after the initial expenses of setting up your company are over. No training Clients take you on based on your skills, not to train you when they will lose that investment at the end of the contract, so understand that it is unlikely you will receive any training funded by a client. However, learning new skills during a contract is possible and you may choose to accept a contract on a lower rate if this is guaranteed as it will help secure future contracts. No financial extras You will have no free pension, life, accident, sickness or medical insurance unless you choose to purchase them yourself. A financial advisor can give you all the necessary advice in this area, and it is worth taking seriously. A year after I started as a consultant I contracted a serious illness, this kept me off work for over two months, my client was very understanding and it could have been much worse, so it is worth considering what your options might be in the case of illness, death and retirement. Agencies Whilst it is possible to work directly for end clients there are pros and cons of working through an agency. The main advantage is cash flow, you invoice the agency and they typically pay you within a week, whereas working directly for a client could have you waiting up to three months to be paid. The downside of working for agencies, especially in the current difficult times, is that they may go out of business and you then have difficulty getting the money you are owed. Tax investigation It is possible that the Inland Revenue may decide to investigate your company for compliance with tax law. Insurance is available to cover you for this. My personal recommendation would be to join the PCG as this insurance is included as a benefit of membership, Professional Indemnity Some agencies require that you are covered by professional indemnity insurance; this is a cost you would not incur as a permie. Travel Unless you live in an area that has an abundance of opportunities, such as central London, it is likely that you will be travelling further, longer and with more expense than if you were permanently employed at a local company. This not only affects you monetarily, but also your quality of life and the ability to keep fit and healthy. Obtaining finance If you want to secure a mortgage on a property it can be more difficult or expensive, especially if you do not have three years of audited accounts to show a mortgage lender. Caveat This post is my personal opinion and should not be used as a definitive guide or recommendation to contracting and whether it is suitable for you as an individual, i.e. I accept no responsibility if you decide to take up contracting based on this post and you fare badly for whatever reason.

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Rapid Evolution of Society & Technology

- by Michael Snow

We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees? Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below. An interview with Guy Kawasaki on Maximizing Social Media Channels

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Configuring Oracle HTTP Server 12c for WebLogic Server Domain

- by Emin Askerov

Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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How to ensure custom serverListener events fires before action events

- by frank.nimphius

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Using JavaScript in ADF Faces you can queue custom events defined by an af:serverListener tag. If the custom event however is queued from an af:clientListener on a command component, then the command component's action and action listener methods fire before the queued custom event. If you have a use case, for example in combination with client side integration of 3rd party technologies like HTML, Applets or similar, then you want to change the order of execution. The way to change the execution order is to invoke the command item action from the client event method that handles the custom event propagated by the af:serverListener tag. The following four steps ensure your successful doing this 1. Call cancel() on the event object passed to the client JavaScript function invoked by the af:clientListener tag 2. Call the custom event as an immediate action by setting the last argument in the custom event call to true function invokeCustomEvent(evt){ evt.cancel(); var custEvent = new AdfCustomEvent( evt.getSource(), "mycustomevent", {message:"Hello World"}, true); custEvent.queue(); } 3. When handling the custom event on the server, lookup the command item, for example a button, to queue its action event. This way you simulate a user clicking the button. Use the following code ActionEvent event = new ActionEvent(component); event.setPhaseId(PhaseId.INVOKE_APPLICATION); event.queue(); The component reference needs to be changed with the handle to the command item which action method you want to execute. 4. If the command component has behavior tags, like af:fileDownloadActionListener, or af:setPropertyListener, defined, then these are also executed when the action event is queued. However, behavior tags, like the file download action listener, may require a full page refresh to be issued to work, in which case the custom event cannot be issued as a partial refresh. File download action tag: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_fileDownloadActionListener.html " Since file downloads must be processed with an ordinary request - not XMLHttp AJAX requests - this tag forces partialSubmit to be false on the parent component, if it supports that attribute." To issue a custom event as a non-partial submit, the previously shown sample code would need to be changed as shown below function invokeCustomEvent(evt){ evt.cancel(); var custEvent = new AdfCustomEvent( evt.getSource(), "mycustomevent", {message:"Hello World"}, true); custEvent.queue(false); } To learn more about custom events and the af:serverListener, please refer to the tag documentation: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_serverListener.html

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Single Key Multiple Values Data Structure for one to many mapping

- by nijhawan.saurabh

Dictionaries are good, they are great to store Key / Value pairs but what if you want to store multiple values for a single key? Dictionaries would not allow duplicate keys. I came across a nice way to represent such a Data Structure using one of the Extension Method (ToLookup) present in System.Linq Namespace which converts an IEnumerable<T> to an ILookup<TKey, TElement>. Now, there are two parameters this method expects (The other overload expects 3 parameters): IEnumerable<TSource> - This list would contain the actual data. Func<TSource, TKey> keySelector - The Delegate which which computes the keys The method returns the following: ILookup<TKey, TElement> This DS would store Keys and multiple values along those keys. Let's see a small example: 12 using System; 13 using System.Collections.Generic; 14 using System.Linq; 15 16 /// <summary> 17 /// </summary> 18 internal class Program 19 { 20 #region Methods 21 22 /// <summary> 23 /// </summary> 24 /// <param name="args"> 25 /// The args. 26 /// </param> 27 private static void Main(string[] args) 28 { 29 // Create an array of strings. 30 var list = new List<string> { "IceCream1", "Chocolate Moose", "IceCream2" }; 31 32 // Generate a lookup Data Structure 33 ILookup<int, string> lookupDs = list.ToLookup(item => item.Length); 34 35 // Enumerate groupings. 36 foreach (var group in lookupDs) 37 { 38 foreach (string element in group) 39 { 40 Console.WriteLine(element); 41 } 42 } 43 } Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Master-slave vs. peer-to-peer archictecture: benefits and problems

- by Ashok_Ora

Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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