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• Which country has the freest, most unincumbered internet access in the world?

  - by Robot

  Title says it all... which country's internet access laws protect the individual more than any other?

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• Help, I need to debug my BrowserHelperObject (BHO) (in C++) after a internet explorer 8 crash in Rel

  - by BHOdevelopper

  Hi, here is the situation, i'm developping a Browser Helper Object (BHO) in C++ with Visual Studio 2008, and i learned that the memory wasn't managed the same way in Debug mode than in Release mode. So when i run my BHO in debug mode, internet explorer 8 works just fine and i got no erros at all, the browser stays alive forever, but as soon as i compile it in release mode, i got no errors, no message, nothing, but after 5 minutes i can see through the task manager that internet explorer instances are just eating memory and then the browser just stop responding every time. Please, I really need some hint on how to get a feedback on what could be the error. I heard that, often it was happening because of memory mismanagement. I need a software that just grab a memory dump or something when iexplorer crashes to help me find the problem. Any help is appreciated, I'll be looking for responses every single days, thank you.

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• Why my router alows to connect to the internet only after plugging the cord to laptop?

  - by gennad

  Hi all! I'm using Ubuntu 10.10. I have D-link dir-320 wireless router. When I turn on my laptop Lenovo G555, I'm trying to connect to router by it's usually unsuccessful. But if I'll pull the ethernet cord from the router and insert it into my laptop, everything will work well. And if after that I'll pull the ethernet cord from the laptop and insert it into the router, my laptop connects to the router and it will have Internet access via wifi. How to make the laptop directly connects to the Internet after booting without switching the cord?

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• What antivirus software supports updates without an internet connection?

  - by Michael Gundlach

  I'm putting antivirus software on Windows 7 computers in the middle of Africa. The computers don't have internet access, but still need to be protected against viruses from CDs and thumbdrives. Separate from these computers is one computer that does have extremely spotty internet access. What's the best AV software for this situation? The important part, as I see it, is that we need to keep the computers up to date, but can't let the AV software suck down updates at its leisure: the computers are disconnected, and getting emails onto the connected computer is a challenge enough. We thought we might transfer update files to the connected computer using a protocol that can handle repeated connection drops (e.g. FTP with resume.) Then we'd manually apply the update files to the disconnected computers. Does any AV software support this? Is there a better solution?

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• How does a private intra network connect to the internet?

  - by user24454

  Yesterday I visited the offices of RailTel - a public company in India that provides communication backbone to the Indian Railways, they had a very sophisticated setup of Optical Fiber cables for data transmission. They said that this is a private network for internal use only. Then when I was in the Exchange Office - the main communication office, a place where they actually use those communication channels. They said that we could connect to the Intranet and as well as the Internet! My question is, that how is this possible? How can privately laid optical fibers connect globally? On google, I picked up the term internet exhange? But this has got me confused further, why would a private network want to go to this exchange? Please explain me in very simple terms, how does this all work? If this is just a connection of wires, then why charge so much for little bandwidth? Thanks.

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• Problems with opening CHM Help files from Network or Internet

  - by Rick Strahl

  As a publisher of a Help Creation tool called Html Help Help Builder, I’ve seen a lot of problems with help files that won't properly display actual topic content and displays an error message for topics instead. Here’s the scenario: You go ahead and happily build your fancy, schmanzy Help File for your application and deploy it to your customer. Or alternately you've created a help file and you let your customers download them off the Internet directly or in a zip file. The customer downloads the file, opens the zip file and copies the help file contained in the zip file to disk. She then opens the help file and finds the following unfortunate result:     The help file  comes up with all topics in the tree on the left, but a Navigation to the WebPage was cancelled or Operation Aborted error in the Help Viewer's content window whenever you try to open a topic. The CHM file obviously opened since the topic list is there, but the Help Viewer refuses to display the content. Looks like a broken help file, right? But it's not - it's merely a Windows security 'feature' that tries to be overly helpful in protecting you. The reason this happens is because files downloaded off the Internet - including ZIP files and CHM files contained in those zip files - are marked as as coming from the Internet and so can potentially be malicious, so do not get browsing rights on the local machine – they can’t access local Web content, which is exactly what help topics are. If you look at the URL of a help topic you see something like this:   mk:@MSITStore:C:\wwapps\wwIPStuff\wwipstuff.chm::/indexpage.htm which points at a special Microsoft Url Moniker that in turn points the CHM file and a relative path within that HTML help file. Try pasting a URL like this into Internet Explorer and you'll see the help topic pop up in your browser (along with a warning most likely). Although the URL looks weird this still equates to a call to the local computer zone, the same as if you had navigated to a local file in IE which by default is not allowed.  Unfortunately, unlike Internet Explorer where you have the option of clicking a security toolbar, the CHM viewer simply refuses to load the page and you get an error page as shown above. How to Fix This - Unblock the Help File There's a workaround that lets you explicitly 'unblock' a CHM help file. To do this: Open Windows Explorer Find your CHM file Right click and select Properties Click the Unblock button on the General tab Here's what the dialog looks like:   Clicking the Unblock button basically, tells Windows that you approve this Help File and allows topics to be viewed.   Is this insecure? Not unless you're running a really old Version of Windows (XP pre-SP1). In recent versions of Windows Internet Explorer pops up various security dialogs or fires script errors when potentially malicious operations are accessed (like loading Active Controls), so it's relatively safe to run local content in the CHM viewer. Since most help files don't contain script or only load script that runs pure JavaScript access web resources this works fine without issues. How to avoid this Problem As an application developer there's a simple solution around this problem: Always install your Help Files with an Installer. The above security warning pop up because Windows can't validate the source of the CHM file. However, if the help file is installed as part of an installation the installation and all files associated with that installation including the help file are trusted. A fully installed Help File of an application works just fine because it is trusted by Windows. Summary It's annoying as all hell that this sort of obtrusive marking is necessary, but it's admittedly a necessary evil because of Microsoft's use of the insecure Internet Explorer engine that drives the CHM Html Engine's topic viewer. Because help files are viewing local content and script is allowed to execute in CHM files there's potential for malicious code hiding in CHM files and the above precautions are supposed to avoid any issues. © Rick Strahl, West Wind Technologies, 2005-2012 Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• High CPU usage with Team Speak 3.0.0-rc2

  - by AlexTheBird

  The CPU usage is always around 40 percent. I use push-to-talk and I had uninstalled pulseaudio. Now I use Alsa. I don't even have to connect to a Server. By simply starting TS the cpu usage goes up 40 percent and stays there. The CPU usage of 3.0.0-rc1 [Build: 14468] is constantly 14 percent. This is the output of top, mpstat and ps aux while I am running TS3 ... of course: alexandros@alexandros-laptop:~$ top top - 18:20:07 up 2:22, 3 users, load average: 1.02, 0.85, 0.77 Tasks: 163 total, 1 running, 162 sleeping, 0 stopped, 0 zombie Cpu(s): 5.3%us, 1.9%sy, 0.1%ni, 91.8%id, 0.7%wa, 0.1%hi, 0.1%si, 0.0%st Mem: 2061344k total, 964028k used, 1097316k free, 69116k buffers Swap: 3997688k total, 0k used, 3997688k free, 449032k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 2714 alexandr 20 0 206m 31m 24m S 37 1.6 0:12.78 ts3client_linux 868 root 20 0 47564 27m 10m S 8 1.4 3:21.73 Xorg 1 root 20 0 2804 1660 1204 S 0 0.1 0:00.53 init 2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd 3 root RT 0 0 0 0 S 0 0.0 0:00.01 migration/0 4 root 20 0 0 0 0 S 0 0.0 0:00.45 ksoftirqd/0 5 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 6 root RT 0 0 0 0 S 0 0.0 0:00.00 migration/1 7 root 20 0 0 0 0 S 0 0.0 0:00.08 ksoftirqd/1 8 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 9 root 20 0 0 0 0 S 0 0.0 0:01.17 events/0 10 root 20 0 0 0 0 S 0 0.0 0:00.81 events/1 11 root 20 0 0 0 0 S 0 0.0 0:00.00 cpuset 12 root 20 0 0 0 0 S 0 0.0 0:00.00 khelper 13 root 20 0 0 0 0 S 0 0.0 0:00.00 async/mgr 14 root 20 0 0 0 0 S 0 0.0 0:00.00 pm 16 root 20 0 0 0 0 S 0 0.0 0:00.00 sync_supers 17 root 20 0 0 0 0 S 0 0.0 0:00.00 bdi-default 18 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/0 19 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/1 20 root 20 0 0 0 0 S 0 0.0 0:00.05 kblockd/0 21 root 20 0 0 0 0 S 0 0.0 0:00.02 kblockd/1 22 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpid 23 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_notify 24 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_hotplug 25 root 20 0 0 0 0 S 0 0.0 0:00.99 ata/0 26 root 20 0 0 0 0 S 0 0.0 0:00.92 ata/1 27 root 20 0 0 0 0 S 0 0.0 0:00.00 ata_aux 28 root 20 0 0 0 0 S 0 0.0 0:00.00 ksuspend_usbd 29 root 20 0 0 0 0 S 0 0.0 0:00.00 khubd alexandros@alexandros-laptop:~$ mpstat Linux 2.6.32-32-generic (alexandros-laptop) 16.06.2011 _i686_ (2 CPU) 18:20:15 CPU %usr %nice %sys %iowait %irq %soft %steal %guest %idle 18:20:15 all 5,36 0,09 1,91 0,68 0,07 0,06 0,00 0,00 91,83 alexandros@alexandros-laptop:~$ ps aux USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 2804 1660 ? Ss 15:58 0:00 /sbin/init root 2 0.0 0.0 0 0 ? S 15:58 0:00 [kthreadd] root 3 0.0 0.0 0 0 ? S 15:58 0:00 [migration/0] root 4 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/0] root 5 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/0] root 6 0.0 0.0 0 0 ? S 15:58 0:00 [migration/1] root 7 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/1] root 8 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/1] root 9 0.0 0.0 0 0 ? S 15:58 0:01 [events/0] root 10 0.0 0.0 0 0 ? S 15:58 0:00 [events/1] root 11 0.0 0.0 0 0 ? S 15:58 0:00 [cpuset] root 12 0.0 0.0 0 0 ? S 15:58 0:00 [khelper] root 13 0.0 0.0 0 0 ? S 15:58 0:00 [async/mgr] root 14 0.0 0.0 0 0 ? S 15:58 0:00 [pm] root 16 0.0 0.0 0 0 ? S 15:58 0:00 [sync_supers] root 17 0.0 0.0 0 0 ? S 15:58 0:00 [bdi-default] root 18 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/0] root 19 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/1] root 20 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/0] root 21 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/1] root 22 0.0 0.0 0 0 ? S 15:58 0:00 [kacpid] root 23 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_notify] root 24 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_hotplug] root 25 0.0 0.0 0 0 ? S 15:58 0:00 [ata/0] root 26 0.0 0.0 0 0 ? S 15:58 0:00 [ata/1] root 27 0.0 0.0 0 0 ? S 15:58 0:00 [ata_aux] root 28 0.0 0.0 0 0 ? S 15:58 0:00 [ksuspend_usbd] root 29 0.0 0.0 0 0 ? S 15:58 0:00 [khubd] root 30 0.0 0.0 0 0 ? S 15:58 0:00 [kseriod] root 31 0.0 0.0 0 0 ? S 15:58 0:00 [kmmcd] root 34 0.0 0.0 0 0 ? S 15:58 0:00 [khungtaskd] root 35 0.0 0.0 0 0 ? S 15:58 0:00 [kswapd0] root 36 0.0 0.0 0 0 ? SN 15:58 0:00 [ksmd] root 37 0.0 0.0 0 0 ? S 15:58 0:00 [aio/0] root 38 0.0 0.0 0 0 ? S 15:58 0:00 [aio/1] root 39 0.0 0.0 0 0 ? S 15:58 0:00 [ecryptfs-kthrea] root 40 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/0] root 41 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/1] root 48 0.0 0.0 0 0 ? S 15:58 0:03 [scsi_eh_0] root 50 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_1] root 53 0.0 0.0 0 0 ? S 15:58 0:00 [kstriped] root 54 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/0] root 55 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/1] root 56 0.0 0.0 0 0 ? S 15:58 0:00 [kmpath_handlerd] root 57 0.0 0.0 0 0 ? S 15:58 0:00 [ksnapd] root 58 0.0 0.0 0 0 ? S 15:58 0:03 [kondemand/0] root 59 0.0 0.0 0 0 ? S 15:58 0:02 [kondemand/1] root 60 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/0] root 61 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/1] root 213 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_2] root 222 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_3] root 234 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_4] root 235 0.0 0.0 0 0 ? S 15:58 0:01 [usb-storage] root 255 0.0 0.0 0 0 ? S 15:58 0:00 [jbd2/sda5-8] root 256 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 257 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 290 0.0 0.0 0 0 ? S 15:58 0:00 [flush-8:0] root 318 0.0 0.0 2316 888 ? S 15:58 0:00 upstart-udev-bridge --daemon root 321 0.0 0.0 2616 1024 ? S<s 15:58 0:00 udevd --daemon root 526 0.0 0.0 0 0 ? S 15:58 0:00 [kpsmoused] root 528 0.0 0.0 0 0 ? S 15:58 0:00 [led_workqueue] root 650 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/0] root 651 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/1] root 652 0.0 0.0 0 0 ? S 15:58 0:00 [ttm_swap] root 654 0.0 0.0 2612 984 ? S< 15:58 0:00 udevd --daemon root 656 0.0 0.0 0 0 ? S 15:58 0:00 [hd-audio0] root 657 0.0 0.0 2612 916 ? S< 15:58 0:00 udevd --daemon root 674 0.6 0.0 0 0 ? S 15:58 0:57 [phy0] syslog 715 0.0 0.0 34812 1776 ? Sl 15:58 0:00 rsyslogd -c4 102 731 0.0 0.0 3236 1512 ? Ss 15:58 0:02 dbus-daemon --system --fork root 740 0.0 0.1 19088 3380 ? Ssl 15:58 0:00 gdm-binary root 744 0.0 0.1 18900 4032 ? Ssl 15:58 0:01 NetworkManager avahi 749 0.0 0.0 2928 1520 ? S 15:58 0:00 avahi-daemon: running [alexandros-laptop.local] avahi 752 0.0 0.0 2928 544 ? Ss 15:58 0:00 avahi-daemon: chroot helper root 753 0.0 0.1 4172 2300 ? S 15:58 0:00 /usr/sbin/modem-manager root 762 0.0 0.1 20584 3152 ? Sl 15:58 0:00 /usr/sbin/console-kit-daemon --no-daemon root 836 0.0 0.1 20856 3864 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-simple-slave --display-id /org/gnome/DisplayManager/Display1 root 856 0.0 0.1 4836 2388 ? S 15:58 0:00 /sbin/wpa_supplicant -u -s root 868 2.3 1.3 36932 27924 tty7 Rs+ 15:58 3:22 /usr/bin/X :0 -nr -verbose -auth /var/run/gdm/auth-for-gdm-a46T4j/database -nolisten root 891 0.0 0.0 1792 564 tty4 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty4 root 901 0.0 0.0 1792 564 tty5 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty5 root 908 0.0 0.0 1792 564 tty2 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty2 root 910 0.0 0.0 1792 568 tty3 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty3 root 913 0.0 0.0 1792 564 tty6 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty6 root 917 0.0 0.0 2180 1072 ? Ss 15:58 0:00 acpid -c /etc/acpi/events -s /var/run/acpid.socket daemon 924 0.0 0.0 2248 432 ? Ss 15:58 0:00 atd root 927 0.0 0.0 2376 900 ? Ss 15:58 0:00 cron root 950 0.0 0.0 11736 1372 ? Ss 15:58 0:00 /usr/sbin/winbindd root 958 0.0 0.0 11736 1184 ? S 15:58 0:00 /usr/sbin/winbindd root 974 0.0 0.1 6832 2580 ? Ss 15:58 0:00 /usr/sbin/cupsd -C /etc/cups/cupsd.conf root 1078 0.0 0.0 1792 564 tty1 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty1 gdm 1097 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session root 1112 0.0 0.1 19216 3292 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-session-worker root 1116 0.0 0.1 5540 2932 ? S 15:58 0:01 /usr/lib/upower/upowerd root 1131 0.0 0.1 6308 3824 ? S 15:58 0:00 /usr/lib/policykit-1/polkitd 108 1163 0.0 0.2 16788 4360 ? Ssl 15:58 0:01 /usr/sbin/hald root 1164 0.0 0.0 3536 1300 ? S 15:58 0:00 hald-runner root 1188 0.0 0.0 3612 1256 ? S 15:58 0:00 hald-addon-input: Listening on /dev/input/event6 /dev/input/event5 /dev/input/event2 root 1194 0.0 0.0 3612 1224 ? S 15:58 0:00 /usr/lib/hal/hald-addon-rfkill-killswitch root 1200 0.0 0.0 3608 1240 ? S 15:58 0:00 /usr/lib/hal/hald-addon-generic-backlight root 1202 0.0 0.0 3616 1236 ? S 15:58 0:02 hald-addon-storage: polling /dev/sr0 (every 2 sec) root 1204 0.0 0.0 3616 1236 ? S 15:58 0:00 hald-addon-storage: polling /dev/sdb (every 2 sec) root 1211 0.0 0.0 3624 1220 ? S 15:58 0:00 /usr/lib/hal/hald-addon-cpufreq 108 1212 0.0 0.0 3420 1200 ? S 15:58 0:00 hald-addon-acpi: listening on acpid socket /var/run/acpid.socket 1000 1222 0.0 0.1 24196 2816 ? Sl 15:58 0:00 /usr/bin/gnome-keyring-daemon --daemonize --login 1000 1240 0.0 0.3 28228 7312 ? Ssl 15:58 0:00 gnome-session 1000 1274 0.0 0.0 3284 356 ? Ss 15:58 0:00 /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1277 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1278 0.0 0.0 3160 1652 ? Ss 15:58 0:00 /bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session 1000 1281 0.0 0.2 8172 4636 ? S 15:58 0:00 /usr/lib/libgconf2-4/gconfd-2 1000 1287 0.0 0.5 24228 10896 ? Ss 15:58 0:03 /usr/lib/gnome-settings-daemon/gnome-settings-daemon 1000 1290 0.0 0.1 6468 2364 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd 1000 1293 0.0 0.6 38104 13004 ? S 15:58 0:03 metacity 1000 1296 0.0 0.1 30280 2628 ? Ssl 15:58 0:00 /usr/lib/gvfs//gvfs-fuse-daemon /home/alexandros/.gvfs 1000 1301 0.0 0.0 3344 988 ? S 15:58 0:03 syndaemon -i 0.5 -k 1000 1303 0.0 0.1 8060 3488 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gdu-volume-monitor root 1306 0.0 0.1 15692 3104 ? Sl 15:58 0:00 /usr/lib/udisks/udisks-daemon 1000 1307 0.4 1.0 50748 21684 ? S 15:58 0:34 python -u /usr/share/screenlets/DigiClock/DigiClockScreenlet.py 1000 1308 0.0 0.9 35608 18564 ? S 15:58 0:00 python /usr/share/screenlets-manager/screenlets-daemon.py 1000 1309 0.0 0.3 19524 6468 ? S 15:58 0:00 /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 1000 1311 0.0 0.5 37412 11788 ? S 15:58 0:01 gnome-power-manager 1000 1312 0.0 1.0 50772 22628 ? S 15:58 0:03 gnome-panel 1000 1313 0.1 1.5 102648 31184 ? Sl 15:58 0:10 nautilus root 1314 0.0 0.0 5188 996 ? S 15:58 0:02 udisks-daemon: polling /dev/sdb /dev/sr0 1000 1315 0.0 0.6 51948 12464 ? SL 15:58 0:01 nm-applet --sm-disable 1000 1317 0.0 0.1 16956 2364 ? Sl 15:58 0:00 /usr/lib/gvfs/gvfs-afc-volume-monitor 1000 1318 0.0 0.3 20164 7792 ? S 15:58 0:00 bluetooth-applet 1000 1321 0.0 0.1 7260 2384 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gphoto2-volume-monitor 1000 1323 0.0 0.5 37436 12124 ? S 15:58 0:00 /usr/lib/notify-osd/notify-osd 1000 1324 0.0 1.9 197928 40456 ? Ssl 15:58 0:06 /home/alexandros/.dropbox-dist/dropbox 1000 1329 0.0 0.3 20136 7968 ? S 15:58 0:00 /usr/bin/gnome-screensaver --no-daemon 1000 1331 0.0 0.1 7056 3112 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-trash --spawner :1.6 /org/gtk/gvfs/exec_spaw/0 root 1340 0.0 0.0 2236 1008 ? S 15:58 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/dhcl 1000 1348 0.0 0.1 42252 3680 ? Ssl 15:58 0:00 /usr/lib/bonobo-activation/bonobo-activation-server --ac-activate --ior-output-fd=19 1000 1384 0.0 1.7 80244 35480 ? Sl 15:58 0:02 /usr/bin/python /usr/lib/deskbar-applet/deskbar-applet/deskbar-applet --oaf-activate- 1000 1388 0.0 0.5 26196 11804 ? S 15:58 0:01 /usr/lib/gnome-panel/wnck-applet --oaf-activate-iid=OAFIID:GNOME_Wncklet_Factory --oa 1000 1393 0.1 0.5 25876 11548 ? S 15:58 0:08 /usr/lib/gnome-applets/multiload-applet-2 --oaf-activate-iid=OAFIID:GNOME_MultiLoadAp 1000 1394 0.0 0.5 25600 11140 ? S 15:58 0:03 /usr/lib/gnome-applets/cpufreq-applet --oaf-activate-iid=OAFIID:GNOME_CPUFreqApplet_F 1000 1415 0.0 0.5 39192 11156 ? S 15:58 0:01 /usr/lib/gnome-power-manager/gnome-inhibit-applet --oaf-activate-iid=OAFIID:GNOME_Inh 1000 1417 0.0 0.7 53544 15488 ? Sl 15:58 0:00 /usr/lib/gnome-applets/mixer_applet2 --oaf-activate-iid=OAFIID:GNOME_MixerApplet_Fact 1000 1419 0.0 0.4 23816 9068 ? S 15:58 0:00 /usr/lib/gnome-panel/notification-area-applet --oaf-activate-iid=OAFIID:GNOME_Notific 1000 1488 0.0 0.3 20964 7548 ? S 15:58 0:00 /usr/lib/gnome-disk-utility/gdu-notification-daemon 1000 1490 0.0 0.1 6608 2484 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-burn --spawner :1.6 /org/gtk/gvfs/exec_spaw/1 1000 1510 0.0 0.1 6348 2084 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-metadata 1000 1531 0.0 0.3 19472 6616 ? S 15:58 0:00 /usr/lib/gnome-user-share/gnome-user-share 1000 1535 0.0 0.4 77128 8392 ? Sl 15:58 0:00 /usr/lib/evolution/evolution-data-server-2.28 --oaf-activate-iid=OAFIID:GNOME_Evoluti 1000 1601 0.0 0.5 69576 11800 ? Sl 15:59 0:00 /usr/lib/evolution/2.28/evolution-alarm-notify 1000 1604 0.0 0.7 33924 15888 ? S 15:59 0:00 python /usr/share/system-config-printer/applet.py 1000 1701 0.0 0.5 37116 11968 ? S 15:59 0:00 update-notifier 1000 1892 4.5 7.0 406720 145312 ? Sl 17:11 3:09 /opt/google/chrome/chrome 1000 1896 0.0 0.1 69812 3680 ? S 17:11 0:02 /opt/google/chrome/chrome 1000 1898 0.0 0.6 91420 14080 ? S 17:11 0:00 /opt/google/chrome/chrome --type=zygote 1000 1916 0.2 1.3 140780 27220 ? Sl 17:11 0:12 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1918 0.7 1.8 155720 37912 ? Sl 17:11 0:31 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1921 0.0 1.0 135904 21052 ? Sl 17:11 0:02 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1927 6.5 3.6 194604 74960 ? Sl 17:11 4:32 /opt/google/chrome/chrome --type=renderer --disable-client-side-phishing-detection -- 1000 2156 0.4 0.7 48344 14896 ? Rl 18:03 0:04 gnome-terminal 1000 2157 0.0 0.0 1988 712 ? S 18:03 0:00 gnome-pty-helper 1000 2158 0.0 0.1 6504 3860 pts/0 Ss 18:03 0:00 bash 1000 2564 0.2 0.1 6624 3984 pts/1 Ss+ 18:17 0:00 bash 1000 2711 0.0 0.0 4208 1352 ? S 18:19 0:00 /bin/bash /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/ts3client_runsc 1000 2714 36.5 1.5 210872 31960 ? SLl 18:19 0:18 ./ts3client_linux_x86 1000 2743 0.0 0.0 2716 1068 pts/0 R+ 18:20 0:00 ps aux Output of vmstat: alexandros@alexandros-laptop:~$ vmstat procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 0 1093324 69840 449496 0 0 27 10 476 667 6 2 91 1 Output of lsusb alexandros@alexandros-laptop:~$ lspci 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 671MX 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) 00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller 00:05.0 IDE interface: Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) 00:06.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:07.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:0d.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller 01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon X2300 02:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) The Team Speak log file : 2011-06-19 19:04:04.223522|INFO | | | Logging started, clientlib version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:04.761149|ERROR |SoundBckndIntf| | /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/soundbackends/libpulseaudio_linux_x86.so error: NOT_CONNECTED 2011-06-19 19:04:05.871770|INFO |ClientUI | | Failed to init text to speech engine 2011-06-19 19:04:05.894623|INFO |ClientUI | | TeamSpeak 3 client version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:05.895421|INFO |ClientUI | | Qt version: 4.7.2 2011-06-19 19:04:05.895571|INFO |ClientUI | | Using configuration location: /home/alexandros/.ts3client/ts3clientui_qt.conf 2011-06-19 19:04:06.559596|INFO |ClientUI | | Last update check was: Sa. Jun 18 00:08:43 2011 2011-06-19 19:04:06.560506|INFO | | | Checking for updates... 2011-06-19 19:04:07.357869|INFO | | | Update check, my version: 14642, latest version: 14642 2011-06-19 19:05:52.978481|INFO |PreProSpeex | 1| Speex version: 1.2rc1 2011-06-19 19:05:54.055347|INFO |UIHelpers | | setClientVolumeModifier: 10 -8 2011-06-19 19:05:54.057196|INFO |UIHelpers | | setClientVolumeModifier: 11 2 Thanks for taking the time to read my message. UPDATE: Thanks to nickguletskii's link I googled for "alsa cpu usage" (without quotes) and it brought me to a forum. A user wrote that by directly selecting the hardware with "plughw:x.x" won't impact the performance of the system. I have selected it in the TS 3 configuration and it worked. But this solution is not optimal because now no other program can access the sound output. If you need any further information or my question is unclear than please tell me.

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• Tab Sweep: Email, AntClassLoader, CouchBase Manager, Memory Usage, ...

  - by arungupta

  Recent Tips and News on Java, Java EE 6, GlassFish & more : • Java, GlassFish v3, High CPU and Memory Usage, Locked Threads, Death (Gregor Bowie) • Why I will continue to use Spring *and* Java EE in new Enterprise Java Projects in 2012/2013 (Nikos Maravitsas) • The Most Frequently Asked Question About Java EE 6 & NetBeans (Geertjan) • AntClassLoader bug exposed by forgetful NetBeans (Vince) • Quick Fix for GlassFish/MySQL NoPasswordCredential Found (Mark Heckler) • Sending email via Glassfish v3 (Zbynek Šlajchrt) • COUCHBASE MANAGER FOR GLASSFISH: MORE TESTS (Ricky Poderi)

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• Comparison of languages by usage type?

  - by Tom

  Does anyone know of a good place to go find comparisons of programming languages by the intended platform/usage? Basically, what I want to know, is of the more popular languages, which ones are meant for high level application development, low level system development, mobile development, web, etc. If there's a good listing out there already, I'm not finding it so far. Does anyone know of a place that would have this? Thanks.

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• Ubuntu 14.04 has a bunch of old kernel directories

  - by NoBugs

  I saw in Disk Usage Analyzer I have 3.13.0-xx for 8 minor versions of the kernel in /lib/modules. Each is around 200MB. I remember having to go through in Synaptic and remove those old Linux versions before, but hasn't this bug been fixed? Is it just paranoid default setting, that perhaps all of the last half dozen kernels might become unbootable, so it keeps each old one around? Or do I have some developer setting enabled by accident that causes this?

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• Comparison of languages by usage type? [closed]

  - by Tom

  Does anyone know of a good place to go find comparisons of programming languages by the intended platform/usage? Basically, what I want to know, is of the more popular languages, which ones are meant for high level application development, low level system development, mobile development, web, etc. If there's a good listing out there already, I'm not finding it so far. Does anyone know of a place that would have this? Thanks.

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• EJIE usage of Oracle WebLogic Server and Oracle Coherence

  - by rob.misek

  Watch Mike Lehmann, Senior Director of Product Management from Oracle and Oscar Guadilla, Senior Architect from EJIE, Basque Government's IT Company, discuss EJIE's implementation of Oracle WebLogic Server and Oracle Coherence. Hear EJIE's history with Oracle WebLogic Server, how and why they are using it for its web application platform, common services, file services, and intranet and the benefits they are gleaning. In addition, hear how EJIE is using WebLogic JMS for document management common service integration in its Eco-government project. Watch from the beginning or jump to the details of their Coherence usage (10:15)

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• is it normal for ubuntu 11.10 to use 1 GB of memory?

  - by robert

  On my older system i ran the 32 bit version of Ubuntu with 4 GB of ram and noticed it rarely come near 1 gig of usage.I have my new system running with the 64 bit version.The new system is a quad core with 8 GB of ram and Ubuntu is using 1 gig now.Is this normal?I have run top and noticed certain processes such as compiz,xorg and lightdm seeming to be using a lot.I also upgraded in my new system with an msi radeon hd6450 graphics card that s supposed to have 2 gigs on it.

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• Xorg constant high cpu usage

  - by user157342

  CPU AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ Kernel 2.6.38-7.dmz.1-liquorix-amd64 X server version: X.Org X Server 1.9.0 OpenGL direct rendering: Yes OpenGL vendor: NVIDIA Corporation OpenGL renderer: GeForce 8400 GS/PCI/SSE2 OpenGL version: 3.3.0 NVIDIA 270.41.06 GCC version: 4.4.5 Java version: 1.6.0_20 Python version: 2.6.6 GTK version: 2.22.0 PyGTK version: 2.21.0 Firefox version: Mozilla Firefox 5.0 Ubuntu version: 10.10 GNOME version: 2.32.0 The issue is, the Xorg process always seems to be active with over 6% CPU and +50MB RAM usage, which in turn keeps the fans blowing all the time.

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• The Importance of Flash Analytics and Its Usage

  The flash driven content can now be easily tracked with the usage of Google analytics and other sensing measures adapted by the popular search engines. This component has in itself developed by the a... [Author: Abel Nickson - Web Design and Development - April 01, 2010]

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• Nautilus statusbar visibilty - Quickly check free space

  - by Jeremy

  In prior versions, I would open Nautilus and check the statusbar, which would tell me how much free space there is. Now, the statusbar isn't shown by default. I know you can enable it from the View menu, but 99% of users won't do that (and I'd rather not do that, if possible). So, is there some new recommended way to keep tabs on hard drive usage? Or is there maybe some other method that I should have been using in the past but never noticed?

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• Ubuntu 14.04 Slow, High CPU Usage

  - by user273012

  I experienced CPU strange behavior after installing Ubuntu 14.04, at 5 or 10 minutes, CPU usage suddenly increased about 50%, that's really slow my laptop down (Ubuntu 13.10 worked fine by the way) Here is my laptop specs : ASUS A43SA Intel Core i3-2330M 2.20 GHz 4 GB of RAM I noticed this when the first installation, even after I disabled online and file search, even after I switch to GNOME 3, and even after I used GNOME Fallback Session, how to solve this?

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• Opening the Internet Settings Dialog and using Windows Default Network Settings via Code

  - by Rick Strahl

  Ran into a question from a client the other day that asked how to deal with Internet Connection settings for running  HTTP requests. In this case this is an old FoxPro app and it's using WinInet to handle the actual HTTP connection. Another client asked a similar question about using the IE Web Browser control and configuring connection properties. Regardless of platform or tools used to do HTTP connections, you can probably configure custom connection and proxy settings in your application to configure http connection settings manually. However, this is a repetitive process for each application requires you to track system information in your application which is undesirable. Often it's much easier to rely on the system wide proxy settings that Windows provides via the Internet Settings dialog. The dialog is a Control Panel applet (inetcpl.cpl) and is the same dialog that you see when you pop up Internet Explorer's Options dialog: This dialog controls the Windows connection properties that determine how the Windows HTTP stack connects to the Internet and how Proxy's are used if configured. Depending on how the HTTP client is configured - it can typically inherit and use these global settings. Loading the Settings Dialog Programmatically The settings dialog is a Control Panel applet with the name of: inetcpl.cpl and you can use any Shell execution mechanism (Run dialog, ShellExecute API, Process.Start() in .NET etc.) to invoke the dialog. Changes made there are immediately reflected in any applications that use the default connection settings. In .NET you can simply do this to bring up the Internet Settings dialog with the Connection tab enabled: Process.Start("inetcpl.cpl",",4"); In FoxPro you can simply use the RUN command to execute inetcpl.cpl: lcCmd = "inetcpl.cpl ,4" RUN &lcCmd Using the Default Connection/Proxy Settings When using WinInet you specify the Http connect type in the call to InternetOpen() like this (FoxPro code here): hInetConnection=; InternetOpen(THIS.cUserAgent,0,; THIS.chttpproxyname,THIS.chttpproxybypass,0) The second parameter of 0 specifies that the default system proxy settings should be used and it uses the settings from the Internet Settings Connections tab. Other connection options for HTTP connections include 1 - direct (no proxies and ignore system settings), 3 - explicit Proxy specification. In most situations a connection mode setting of 0 should work. In .NET HTTP connections by default are direct connections and so you need to explicitly specify a default proxy or proxy configuration to use. The easiest way to do this is on the application level in the config file: <configuration> <system.net> <defaultProxy> <proxy bypassonlocal="False" autoDetect="True" usesystemdefault="True" /> </defaultProxy> </system.net> </configuration> You can do the same sort of thing in code specifying the proxy explicitly and using System.Net.WebProxy.GetDefaultProxy(). So when making HTTP calls to Web Services or using the HttpWebRequest class you can set the proxy with: StoreService.Proxy = WebProxy.GetDefaultProxy(); All of this is pretty easy to deal with and in my opinion is a way better choice to managing connection settings than having to track this stuff in your own application. Plus if you use default settings, most of the time it's highly likely that the connection settings are already properly configured making further configuration rare.© Rick Strahl, West Wind Technologies, 2005-2011Posted in Windows  HTTP  .NET  FoxPro   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• how to find out which servers are accessing Oracle Internet Directory ?

  - by mad sammy

  Hi, We have a OID which is maintaining data about various users. This OID is being accessed by many weblogic servers. Weblogic servers are getting authenticated using this LDAP, but when a particular server authentication fails it causes authentication process failure for all servers, so we want to track that specific server which is causing this error. Is there any facility to know which servers are using the OID or i would like to know that does OID maintains any LOGs of its usage for security purpose.. Thanks.

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• How can I limit my data usage over tethering on Windows?

  - by Casebash

  The excess data charges if I go over my tethering data limit are ridiculously. Fennec already stated the question well. Because of this, and on general principle, I'd like to have some tools which permit me to do things like: Monitor the amount of bandwidth that I've used I think I can do this from Sprint too, but on-the-computer is nice too on-the-computer gives me a possibility of breaking it down by application See what sort of programs are using the Internet connection I could use, like, Wireshark, but that's a bit too micro-level to be practical Keep those programs, and the operating system, from doing things like "downloading an operating system update" while on the mobile hotspot Related I want to monitor and limit OS X's data transfer while I'm tethering via my iPhone

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• How to get accuracy memory usage on iphone device.

  - by Favo Yang

  I want to output accuracy memory usage on iphone device, the method I used was taking from, http://landonf.bikemonkey.org/code/iphone/Determining%5FAvailable%5FMemory.20081203.html natural_t mem_used = (vm_stat.active_count + vm_stat.inactive_count + vm_stat.wire_count) * pagesize; natural_t mem_free = vm_stat.free_count * pagesize; natural_t mem_total = mem_used + mem_free; The issue is that the total value is always changed after testing on device! used: 60200.0KB free: 2740.0KB total: 62940.0KB used: 53156.0KB free: 2524.0KB total: 55680.0KB used: 52500.0KB free: 2544.0KB total: 55044.0KB Have a look for the function implementation, it already sum active, inactive, wire and free pages, is there anything I missing here?

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• Which of FILE* or ifstream has better memory usage?

  - by Viet

  I need to read fixed number of bytes from files, whose sizes are around 50MB. To be more precise, read a frame from YUV 4:2:0 CIF/QCIF files (~25KB to ~100KB per frame). Not very huge number but I don't want whole file to be in the memory. I'm using C++, in such a case, which of FILE* or ifstream has better (less/minimal) memory usage? Please kindly advise. Thanks! EDIT: I read fixed number of bytes: 25KB or 100KB (depending on QCIF/CIF format). The reading is in binary mode and forward-only. No seeking needed. No writing needed, only reading. EDIT: If identifying better of them is hard, which one does not require loading the whole file into memory?

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• Java memory usage increases when App is used, but doesnt decrease when not being used.

  - by gren

  I have a java application that uses a lot of memory when used, but when the program is not being used, the memory usage doesnt go down. Is there a way to force Java to release this memory? Because this memory is not needed at that time, I can understand to reserve a small amount of memory, but Java just reserves all the memory it ever uses. It also reuses this memory later but there must be a way to force Java to release it when its not needed. System.gc is not working.

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• JVM process resident set size "equals" max heap size, not current heap size

  - by Volune

  After a few reading about jvm memory (here, here, here, others I forgot...), I am expecting the resident set size of my java process to be roughly equal to the current heap space capacity. That's not what the numbers are saying, it seems to be roughly equal to the max heap space capacity: Resident set size: # echo 0 $(cat /proc/1/smaps | grep Rss | awk '{print $2}' | sed 's#^#+#') | bc 11507912 # ps -C java -O rss | gawk '{ count ++; sum += $2 }; END {count --; print "Number of processes =",count; print "Memory usage per process =",sum/1024/count, "MB"; print "Total memory usage =", sum/1024, "MB" ;};' Number of processes = 1 Memory usage per process = 11237.8 MB Total memory usage = 11237.8 MB Java heap # jmap -heap 1 Attaching to process ID 1, please wait... Debugger attached successfully. Server compiler detected. JVM version is 24.55-b03 using thread-local object allocation. Garbage-First (G1) GC with 18 thread(s) Heap Configuration: MinHeapFreeRatio = 10 MaxHeapFreeRatio = 20 MaxHeapSize = 10737418240 (10240.0MB) NewSize = 1363144 (1.2999954223632812MB) MaxNewSize = 17592186044415 MB OldSize = 5452592 (5.1999969482421875MB) NewRatio = 2 SurvivorRatio = 8 PermSize = 20971520 (20.0MB) MaxPermSize = 85983232 (82.0MB) G1HeapRegionSize = 2097152 (2.0MB) Heap Usage: G1 Heap: regions = 2560 capacity = 5368709120 (5120.0MB) used = 1672045416 (1594.586769104004MB) free = 3696663704 (3525.413230895996MB) 31.144272834062576% used G1 Young Generation: Eden Space: regions = 627 capacity = 3279945728 (3128.0MB) used = 1314914304 (1254.0MB) free = 1965031424 (1874.0MB) 40.089514066496164% used Survivor Space: regions = 49 capacity = 102760448 (98.0MB) used = 102760448 (98.0MB) free = 0 (0.0MB) 100.0% used G1 Old Generation: regions = 147 capacity = 1986002944 (1894.0MB) used = 252273512 (240.5867691040039MB) free = 1733729432 (1653.413230895996MB) 12.702574926293766% used Perm Generation: capacity = 39845888 (38.0MB) used = 38884120 (37.082786560058594MB) free = 961768 (0.9172134399414062MB) 97.58628042120682% used 14654 interned Strings occupying 2188928 bytes. Are my expectations wrong? What should I expect? I need the heap space to be able to grow during spikes (to avoid very slow Full GC), but I would like to have the resident set size as low as possible the rest of the time, to benefit the other processes running on the server. Is there a better way to achieve that? Linux 3.13.0-32-generic x86_64 java version "1.7.0_55" Running in Docker version 1.1.2 Java is running elasticsearch 1.2.0: /usr/bin/java -Xms5g -Xmx10g -XX:MinHeapFreeRatio=10 -XX:MaxHeapFreeRatio=20 -Xss256k -Djava.awt.headless=true -XX:+UseG1GC -XX:MaxGCPauseMillis=350 -XX:InitiatingHeapOccupancyPercent=45 -XX:+AggressiveOpts -XX:+UseCompressedOops -XX:-OmitStackTraceInFastThrow -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintClassHistogram -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -XX:+PrintGCApplicationConcurrentTime -Xloggc:/opt/elasticsearch/logs/gc.log -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/opt elasticsearch/logs/heapdump.hprof -XX:ErrorFile=/opt/elasticsearch/logs/hs_err.log -Des.logger.port=99999 -Des.logger.host=999.999.999.999 -Delasticsearch -Des.foreground=yes -Des.path.home=/opt/elasticsearch -cp :/opt/elasticsearch/lib/elasticsearch-1.2.0.jar:/opt/elasticsearch/lib/*:/opt/elasticsearch/lib/sigar/* org.elasticsearch.bootstrap.Elasticsearch There actually are 5 elasticsearch nodes, each in a different docker container. All have about the same memory usage. Some stats about the index: size: 9.71Gi (19.4Gi) docs: 3,925,398 (4,052,694)

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• The Internet of Things & Commerce: Part 2 -- Interview with Brian Celenza, Commerce Innovation Strategist

  - by Katrina Gosek, Director | Commerce Product Strategy-Oracle

  Internet of Things & Commerce Series: Part 2 (of 3) Welcome back to the second installation of my three part series on the Internet of Things & Commerce. A few weeks ago, I wrote “The Next 7,000 Days” about how we’ve become embedded in a digital architecture in the last 7,000 days since the birth of the internet – an architecture that everyday ties the massive expanse of the internet evermore closely with our physical lives. This blog series explores how this new blend of virtual and material will change how we shop and how businesses sell. Now enjoy reading my interview with Brian Celenza, one of the chief strategists in our Oracle Commerce innovation group. He comments on the past, present, and future of the how the growing Internet of Things relates and will relate to the buying and selling of goods on and offline. -------------------------------------------- QUESTION: You probably have one of the coolest jobs on our team, Brian – and frankly, one of the coolest jobs in our industry. As part of the innovation team for Oracle Commerce, you’re regularly working on bold features and groundbreaking commerce-focused experiences for our vision demos. As you look back over the past couple of years, what is the biggest trend (or trends) you’ve seen in digital commerce that started to bring us closer to this idea of what people are calling an “Internet of Things”? Brian: Well as you look back over the last couple of years, the speed at which change in our industry has moved looks like one of those blurred movement photos – you know the ones where the landscape blurs because the observer is moving so quickly your eye focus can’t keep up. But one thing that is absolutely clear is that the biggest catalyst for that speed of change – especially over the last three years – has been mobile. Mobile technology changed everything. Over the last three years the entire thought process of how to sell on (and offline) has shifted because of mobile technology advances. Particularly for eCommerce professionals who have started to move past the notion of “channels” for selling goods to this notion of “Mobile First”… then the Web site. Or more accurately, that everything – smartphones, web, store, tablet – is just one channel or has to act like one singular access point to the same product catalog, information and content. The most innovative eCommerce professionals realized some time ago that it’s not ideal to build an eCommerce Web site and then build everything on top of or off of it. Rather, they want to build an eCommerce API and then integrate it will all other systems. To accomplish this, they are leveraging all the latest mobile technologies or possibilities mobile technology has opened up: 4G and LTE, GPS, bluetooth, touch screens, apps, html5… How has this all started to come together for shopping experiences on and offline? Well to give you a personal example, I remember visiting an Apple store a few years ago and being amazed that I didn’t have to wait in line because a store associate knew everything about me from my ID – right there on the sales floor – and could check me out anywhere. Then just a few months later (when like any good addict) I went back to get the latest and greatest new gadget, I felt like I was stealing it because I could check myself out with my smartphone. I didn’t even need to see a sales associate OR go to a cash register. Amazing. And since then, all sort sorts of companies across all different types of industries – from food service to apparel –  are starting to see mobile payments in the billions of dollars now thanks not only to the convenience factor but to smart loyalty rewards programs as well. These are just some really simple current examples that come to mind. So many different things have happened in the last couple of years, it’s hard to really absorb all of the quickly – because as soon as you do, everything changes again! Just like that blurry speed photo image. For eCommerce, however, this type of new environment underscores the importance of building an eCommerce API – a platform that has services you can tap in to and build on as the landscape changes at a fever pitch. It’s a mobile first perspective. A web service perspective – particularly if you are thinking of how to engage customers across digital and physical spaces. —— QUESTION: Thanks for bringing us into the present – some really great examples you gave there to put things into perspective. So what do you see as the biggest trend right now around the “Internet of Things” – and what’s coming next few years? Brian: Honestly, even sitting where I am in the innovation group – it’s hard to look out even 12 months because, well, I don’t even think we’ve fully caught up with what is possible now. But I can definitely say that in the last 12 months and in the coming 12 months, in the technology and eCommerce world it’s all about iBeacons. iBeacons are awesome tools we have right now to tie together physical and digital shopping experiences. They know exactly where you are as a shopper and can communicate that to businesses. Currently there seem to be two camps of thought around iBeacons. First, many people are thinking of them like an “indoor GPS”, which to be fair they literally are. The use case this first camp envisions for iBeacons is primarily for advertising and marketing. So they use iBeacons to push location-based promotions to customers if they are close to a store or in a store. You may have seen these types of mobile promotions start to pop up occasionally on your smart phone as you pass by a store you’ve bought from in the past. That’s the work of iBeacons. But in my humble opinion, these promotions probably come too early in the customer journey and although they may be well timed and work to “convert” in some cases, I imagine in most they are just eroding customer trust because they are kind of a “one-size-fits-all” solution rather than one that is taking into account what exactly the customer might be looking for in that particular moment. Maybe they just want more information and a promotion is way too soon for that type of customer. The second camp is more in line with where my thinking falls. In this case, businesses take a more sensitive approach with iBeacons to customers’ needs. Instead of throwing out a “one-size-fits-all” to any passer by with iBeacons, the use case is more around looking at the physical proximity of a customer as an opportunity to provide a service: show expert reviews on a product they may be looking at in a particular aisle of a store, offer the opportunity to compare prices (and then offer a promotion), signal an in-store associate if a customer has been in the store for more than 10 minutes in one place. These are all less intrusive more value-driven uses of iBeacons. And they are more about building customer trust through service. To take this example a bit further into the future realm of “Big Data” and “Internet of Things” businesses could actually use the Oracle Commerce Platform and iBeacons to “silently” track customer movement w/in the store to provide higher quality service. And this doesn’t have to be creepy or intrusive. Simply if a customer has been in a particular department or aisle for more than a 5 or 10 minutes, an in-store associate could come over an offer some assistance already knowing customer preferences from their online profile and maybe even seeing the items in a shopping cart they started at home. None of this has to be revealed to the customer, but it certainly could boost the level of service an in-store sales associate could provide. Or, in another futuristic example, stores could use the digital footprint of the physical store transmitted by iBeacons to generate heat maps of the store that could be tracked over time. Imagine how much you could find out about which parts of the store are more busy during certain parts of the day or seasons. This could completely revolutionize how physical merchandising is deployed or where certain high value / new items are placed. And / or this use of iBeacons could also help businesses figure out if customers are getting held up in certain parts of the store during busy days like Black Friday. If long lines are causing customers to bounce from a physical store and leave those holiday gifts behind, maybe having employees with mobile check as an option could remove the cash register bottleneck. But going to back to my original statement, it’s all still very early in the story for iBeacons. The hardware manufacturers are still very new and there is still not one clear standard.  Honestly, it all goes back to building and maintaining an extensible and flexible platform for anywhere engagement. What you’re building today should allow you to rapidly take advantage of whatever unimaginable use cases wait around the corner. ------------------------------------------------------ I hope you enjoyed the brief interview with Brian. It’s really awesome to have such smart and innovation-minded individuals on our Oracle Commerce innovation team. Please join me again in a few weeks for Part 3 of this series where I interview one of the product managers on our team about how the blending of digital and in-store selling in influencing our product development and vision.

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