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• Agile PLM Highlights from Oracle OpenWorld 2012

  - by Kerrie Foy

  Thank you to everyone who joined us at Oracle OpenWorld this year, either in person or virtually (thanks for tweeting #oowplm)!  From customer presentations to after-hours networking opportunities, there was a lot to see and do during the entire conference. Sessions It was our pleasure to feature several customer speakers during our PLM sessions at OpenWorld from such companies as Starbucks, Coca-Cola, Facebook, Eli Lilly, and many more.  Each had a unique perspective to share and fascinating insight into how they successfully leverage Agile PLM to facilitate profitable innovation, protect brand integrity, streamline operations, manage compliance, launch faster, etc.  For example, during the Product Value Chain keynote session, CIO Chris Bedi of JDSU shared how they implemented Agile PLM to support business imperatives around rapid innovation, centralizing product information, collaboration, and eliminate the “Excel gymnastics” required to obtain global portfolio visibility. In just 120 days after implementing, JDSU employees reported significant improvements around product record management, new product introduction, engineering collaboration and more, which created a better work environment to enable critical innovation. I could write on and on about the almost 20 sessions! So to spare yourselves, please visit launch.oracle.com/?plmopenworld2012; it’s a curated selection of PLM presentations from the OpenWorld Content Catalog and available on-demand. Enjoy! Agile Innovation Management During OpenWorld, we announced an exciting new addition to the Agile PLM applications called Innovation Management that redefines the industry’s scope of product lifecycle management.  Our broad vision of complete enterprise PLM for the entire Product Value Chain already broke new ground by helping organizations extend PLM disciplines downstream by connecting product design to commercialization processes; now we are helping executives look farther upstream in the early innovation phases to ultimately close the gap between strategy and execution that so commonly nags innovation initiatives.  More on this coming soon so stay tuned! Unique Networking Opportunities  We know it can be challenging during OpenWorld to find time to productively connect and network with your industry peers, so we hosted an Agile PLM “Birds of a Feather” networking brunch for the second year in a row.  At a fine restaurant close to Moscone we hosted nine tables, each with only ten seats to encourage active conversation.  Furthermore, guests could select from a list of predetermined table topics sponsored by a specialized PLM partner to guarantee – even more so – that they were seated with like-minded company and optimizing their time at the conference.  Everyone enjoyed the opportunity to easily connect with other PLM users during OpenWorld in a more casual setting. What’s Next? Thank you again to all who joined us!  If you haven't yet, mark your calendar to join us for the next Oracle Agile PLM conference at the Value Chain Summit in San Francisco, February 4-6 in 2013!  We’ll have 40 sessions of PLM content in four tracks. Don’t miss it! You can sign up to be notified when official registration opens by visiting www.oracle.com/goto/vcs. 

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• Process Rules!

  - by Ajay Khanna

  One of the key components of a process is “Business Rule”. Business rule takes many forms inside your process definition and in a way is a manifestation of your company’s business policy. Business rules inside the process are used for policy enforcement, governance, decision management, operations efficiency etc. Following are some basic types of rules that can be a part of your process. 1. Process conditions:  These are defined as the process gateways that determine a path process will take depending on the process parameters. For Example, if discount >10% go to approval path : if discount < 10% auto-approve order. 2. Data rules: These business rules are defined as facts in decision table or knowledge base. The process captures all required parameters and submits those to RETE based rules engine. Rules engine processes the data and returns the result back. For example, rules determining your insurance eligibility. 3. Event rules: Here the system is monitoring the various events and events patterns that are emerging inside the process or external to the process. You can define actions or alerts to be triggered when a certain pattern of events emerges over a specified time period. Such types of rules need Complex Event Processing and are used in applications like Credit Card Fraud detection or Utility Demand Response. 4. User Interface Rules: In order to add dynamic behavior to UI or to keep users from making mistakes and enforcing policy, another mechanism available is UI rules. They are evaluated as the end user is filling out the web forms. These may include enabling and disabling of UI as per business policy. An example could be, if the age of a user is less than 13 years, disable credit card field and enable parental approval required checkbox. Your process may include many of such rule types. Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Experts and Customers.  We will discuss business rules during various sessions in Oracle OpenWorld. Two of the sessions specifically focused on business rules are listed below: Accelerating an Implementation of Complex Worldwide Business Approval Rules Wednesday, Oct 3, 10:15 AM Moscone South – 305 Oracle Business Rules Use Cases Design and Testing Wednesday, Oct 3, 3:30 PM Marriott Marquis - Golden Gate C3   Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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• Is the Joel Test really a good gauging tool?

  - by henry

  I just learned about the Joel Test. I have been computer programmer for 22 years, but somehow I never heard about it before. I consider my best job so far to be this small investment managing company with 30 employees and only three people in the IT department. I am no longer with them, but I had being working there for five years – my longest streak with any given company. To my surprise they scored extremely poor on the Joel Test. The only two questions I would answer “yes” are #4: Do you have a bug database? And #9: Do you use the best tools money can buy? Everything else is either “sometimes” or straight “no”. Here is what I liked about the company however: Good pay. They bragged about it to my face, and I bragged about it to their face, so it was almost like a family environment. I always knew the big picture. When writing code to solve a particular problem there were no ambiguity about the business nature of that problem. Even though we did not always had written specifications we could ask business users a question anytime, often yelling it across the floor. I could even talk to executives any time I felt like doing it: no appointment necessary. Immediate feedback. Once we implement a solution and make business users happy they immediately let us know that, we (programmers) become heroes of the moment. No red tape. I could always buy any tools I deemed necessary, and design solutions the way my professional judgment dictates. Flexibility. If I had mid-day dental appointment that is near my house rather than near the office, I would send email to the company: "FYI: I work from home today". As long as one of three IT guys was on the floor (to help traders in case their monitors go dark) they did not care where two others were. So the question thus becomes: How valuable is the Joel Test? Why bother with it?

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• viable part-time career in IT/programming?

  - by Rider

  Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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• Drawing isometric map in canvas / javascript

  - by Dave

  I have a problem with my map design for my tiles. I set player position which is meant to be the middle tile that the canvas is looking at. How ever the calculation to put them in x:y pixel location is completely messed up for me and i don't know how to fix it. This is what i tried: var offset_x = 0; //used for scrolling on x var offset_y = 0; //used for scrolling on y var prev_mousex = 0; //for movePos function var prev_mousey = 0; //for movePos function function movePos(e){ if (prev_mousex === 0 && prev_mousey === 0) { prev_mousex = e.pageX; prev_mousey = e.pageY; } offset_x = offset_x + (e.pageX - prev_mousex); offset_y = offset_y + (e.pageY - prev_mousey); prev_mousex = e.pageX; prev_mousey = e.pageY; run = true; } player_posx = 5; player_posy = 55; ct = 19; for (i = (player_posx-ct); i < (player_posx+ct); i++){ //horizontal for (j=(player_posy-ct); j < (player_posy+ct); j++){ // vertical //img[0] is 64by64 but the graphic is 64by32 the rest is alpha space var x = (i-j)*(img[0].height/2) + (canvas.width/2)-(img[0].width/2); var y = (i+j)*(img[0].height/4); var abposx = x - offset_x; var abposy = y - offset_y; ctx.drawImage(img[0],abposx,abposy); } } Now based on these numbers the first render-able tile is I = 0 & J = 36. As numbers in the negative are not in the array. But for I=0 and J= 36 the position it calculates is : -1120 : 592 Does any one know how to center it to canvas view properly?

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• CIO's Corner: Achieving a Balance

  - by Michelle Kimihira

  Author: Rick Beers Senior Director, Product Management, Oracle Fusion Middleware All too often, a CIO is unfairly characterized as either technology-focused or business-focused; as more concerned with either infrastructure performance or business excellence. It seems to me that this completely misses the point. I have long thought that a CIO has probably the most complex C-level position in an enterprise, one that requires an artful balance among four entirely different constituencies, often with competing values and needs. How a CIO balances these is the single largest determinant of success. I was reminded of this while reading the excellent interview of Mark Hurd by CNBC’s Maria Bartiromo in a recent issue of USATODAY (Bartiromo: Oracle's Hurd is in tech sweet spot). The interview covers topics such as Big Data, Leadership and Oracle’s growth strategy. But the topic that really got my interest, and reminded me of the need for balance, was on IT spending trends, in which Mark Hurd observed, “…budgets are tight. What most of our customers have today is both an austerity plan to save money and at the same time a plan to reapply that money to innovation. There isn't a customer we have that doesn't have an austerity plan and an innovation plan.” In an era of economic uncertainty, and an accelerating pace of business change, this is probably the toughest balance a CIO must achieve. Yet for far too many IT organizations, operating costs consume over 75% of their budgets, leaving precious little for innovation and investment in business-critical technology programs. I have found that many CIO’s are trapped by their enterprise systems platforms, which were originally architected for Standardization, Compliance and tightly integrated linear Workflows. Yes, these traits are still required for specific reasons and cannot be compromised. But they are no longer enough. New demands are emerging: the explosion in the volume and diversity of Data, the Consumerization of IT, the rise of Social Media, and the need for continual Business Process Reengineering. These were simply not the design criteria for Enterprise 1.0 and attempting to leverage them with current systems platforms results in an escalation in complexity and a resulting increase in operating costs for many IT organizations. This is the cost vs investment trap and what most constrains CIO’s from achieving the balance they need. But there is a way out of this trap. Enterprise 2.0 represents an entirely new enterprise systems architecture, one that is ‘Business-Centric’ rather than ‘ERP Centric’, which defined the architecture of Enterprise 1.0. Oracle’s best in class suite of Fusion Middleware Products enables a layered approach to enterprise systems architectures that provides the balance that an enterprise needs. The most exciting part of all this? The bottom two layers are focused upon reducing costs and the upper two layers provide business value and innovation. Finally, the Balance a CIO needs.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Is Infiniband going to get squeezed by iWARP and external QPI?

  - by andy.grover

  The Inquirer certainly thinks so.However, I'm not so sure it makes sense to compare Infiniband to an as-yet-unannounced optical external QPI. QPI is currently a processor interconnect. CPUs, RAM, and devices connected by it are conceptually part of the same machine -- they run a single OS, for example. They are both "networks" or "fabrics" but they have very different design trade-offs.Another widely-used bus in the system is closer to Infiniband than QPI -- PCI Express. Isn't it more likely that PCIe could take on IB? There are companies already who have solutions that use external PCI Express for cluster interconnect, but these have not gained significant market share. Why would QPI, a technology whose sweet spot is even further from Infiniband's than PCIe, be able to challenge Infiniband? It's hard to speculate without much information, but right now it doesn't seem likely to me.The other prediction made in the article is that Intel's 10GbE iWARP card could squeeze IB on the low end, due to its greater compatibility and lower cost.It's definitely never a good idea to bet against Ethernet when it comes to mass-market, commodity networking. Ethernet will win. 10GbE will win. But, there are now two competing ways to implement the low-latency RDMA Verbs interface on top of Ethernet. iWARP is essentially RDMA over TCP/IP over Ethernet. The new alternative is IBoE (Infiniband over Ethernet, aka RoCEE, aka "Rocky"). This encapsulates the IB packet protocol directly in the Ethernet frame. It loses the layer 3 routability of iWARP, but better maintains software compatibility with existing apps that use IB, and is simpler to implement in both software and hardware. iWARP has a substantial head start, but I believe that IBoE silicon will eventually be cheaper, and more likely to be implemented in commodity Ethernet hardware.I think IBoE is going to take low-end market share from traditional IB, but I think this is a situation IB hardware vendors have no problem accepting. Commoditized IBoE NICs invite greater use of RDMA features, and when higher performance is needed, customers can upgrade to "real" IB, maintaining IB's justification for higher prices. (IB max interconnect speeds have historically been 2-4x higher than Ethernet, and I don't see that changing.)(ObDisclosure: My current employer now sells IB hardware. I previously also worked at Intel. My opinions are my own, duh.)

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• One Week To Go: OTN Architect Day: Cloud Computing

  - by Bob Rhubart

  One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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• One Week To Go: OTN Architect Day: Cloud Computing

  - by Bob Rhubart

  One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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• Telesharp – An Application Repository for .NET applications

  - by cibrax

  A year ago, we released SO-Aware as our first product in Tellago Studios. SO-Aware represented a new way to manage web services and all the related artifacts like configuration, tests or monitoring data in the Microsoft stack. It was based on the idea of using a lightweight SOA governance approach with a central repository exposed through RESTful services. At that point, we thought the same idea could be extended to enterprise applications in general by providing a generic repository for many of the runtime or design time artifacts generated during the development like configuration, application description or topology (a high level view of the components that made up a system), logging information or binaries. It took us several months to give a form to that idea and implement it as a product, but it is finally here and I am very proud to announce the release today under the name of “TeleSharp”. Telesharp provides in a nutshell the following features, 1. Configure your application topology in a central repository. Application topology in this context means that you can decompose your application and describe it in terms of components and how they interact each other. For example, you can tell that the CRM system is made up of a couple of WCF services and a ASP.NET MVC front end. 2. Centralize configuration for your applications and components.  You can import existing .NET configuration sections into the repository and associate them to the different components. In addition, environment overrides are supported for the configuration sections. We provide tooling and extensions in Visual Studio for managing all the configuration, and a set of powershell commands for automating the configuration deployment. 3. Browse all the assemblies and types remotely in your application servers in a web browser using an interface similar to any of the existing .NET reflection tools. You can easily determine this way whether the server is running the correct version of your applications. 4. Centralize logging and exception management into the repository. You get different reports and a pivot viewer experience for browsing all the different logging information generated by your applications. In addition, TeleSharp provides different providers for pushing the logging information to the central repository using well-known frameworks like ELMAH, Log4Net, EntLib or even Windows ETW.  The central repository itself is implemented as a set of OData services that any application can easily consume using regular Http. You can read more details in this introductory post If you think this product can be a good fit in your organization, you can request a trial version in our Tellago Studios website.

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• Creating a Strong Bridge to the Post PC World

  - by Webgui

  Moving from location to location requires strong roads.  When crossing a barrier though, like a body of water or valley, we are required to build a strong bridge to get us from point A to point B in a way that is fast, safe, and easy.Yet we are not talking here about driving a car or riding a bus.  As we in the computing world are evidencing the move to the post-PC era, modernizing and migrating legacy applications to harness the power of HTML5 web, cloud and mobile is one of the most difficult challenges enterprises have faced.  Constant technological changes have weakened the business value of legacy systems, which have been developed over the years through huge investments.  There are several risks of course in this move.  Do you choose to simply rewrite code of legacy apps and transform them to HTML5 one by one?  This is quite expensive (according to research firm Gartner, the cost is $6 - $26 per line of code).  Of course, the pace of the rewriting process is very slow – around 170 lines per day for each developer – which slows down business productivity in a world in which no organization can afford to fall behind.  Other questions include whether the new cloud-based apps will have the same functionality as the trusted applications that worked for you for years.  How will the user experience be affected?  And of course, what about data security?  So we are faced with the challenge of building a sturdy bridge to stabilize our move in order to allow us to confidently and easily move our legacy applications into the post-PC era.   We at Gizmox are excited to release the first downloadable Community Technology Preview (CTP) of our Instant CloudMove Transposition Studio.Developers: To download the tool, and try it out for yourself, please visit http://www.visualwebgui.com/download.aspx.The CTP is the first and only tool-based solution allowing any Microsoft Visual Studio developer to extend VB6 and .NET enterprise client/server applications into HTML5 web, cloud and mobile applications, including the ability to upgrade their code and UI while doing so.   It is the only solution to fully replicate enterprise desktop applications behavior in the post-PC era.  With Instant CloudMove, the transposed application is available on any mobile or tablet device, browser and across any client operating system. Moreover, the extended application logic and data remains on the server behind the fire-wall and therefore the application’s front end is secured-by-design.   We would love for you to try out the tool for yourselves and let us know what you think.  How are you finding the move?

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• Coordinate based travel through multi-line path over elapsed time

  - by Chris

  I have implemented A* Path finding to decide the course of a sprite through multiple waypoints. I have done this for point A to point B locations but am having trouble with multiple waypoints, because on slower devices when the FPS slows and the sprite travels PAST a waypoint I am lost as to the math to switch directions at the proper place. EDIT: To clarify my path finding code is separate in a game thread, this onUpdate method lives in a sprite like class which happens in the UI thread for sprite updating. To be even more clear the path is only updated when objects block the map, at any given point the current path could change but that should not affect the design of the algorithm if I am not mistaken. I do believe all components involved are well designed and accurate, aside from this piece :- ) Here is the scenario: public void onUpdate(float pSecondsElapsed) { // this could be 4x speed, so on slow devices the travel moved between // frames could be very large. What happens with my original algorithm // is it will start actually doing circles around the next waypoint.. pSecondsElapsed *= SomeSpeedModificationValue; final int spriteCurrentX = this.getX(); final int spriteCurrentY = this.getY(); // getCoords contains a large array of the coordinates to each waypoint. // A waypoint is a destination on the map, defined by tile column/row. The // path finder converts these waypoints to X,Y coords. // // I.E: // Given a set of waypoints of 0,0 to 12,23 to 23, 0 on a 23x23 tile map, each tile // being 32x32 pixels. This would translate in the path finder to this: // -> 0,0 to 12,23 // Coord : x=16 y=16 // Coord : x=16 y=48 // Coord : x=16 y=80 // ... // Coord : x=336 y=688 // Coord : x=336 y=720 // Coord : x=368 y=720 // // -> 12,23 to 23,0 -NOTE This direction change gives me trouble specifically // Coord : x=400 y=752 // Coord : x=400 y=720 // Coord : x=400 y=688 // ... // Coord : x=688 y=16 // Coord : x=688 y=0 // Coord : x=720 y=0 // // The current update index, the index specifies the coordinate that you see above // I.E. final int[] coords = getCoords( 2 ); -> x=16 y=80 final int[] coords = getCoords( ... ); // now I have the coords, how do I detect where to set the position? The tricky part // for me is when a direction changes, how do I calculate based on the elapsed time // how far to go up the new direction... I just can't wrap my head around this. this.setPosition(newX, newY); }

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• Using machine learning to aim mirrors in a solar array?

  - by Buttons840

  I've been thinking about solar collectors where several independent mirrors to focus the light on a solar collector, similar to the following design from Energy Innovations. Because there will be flaws in the assembly of this solar array, I am proceeding with the following assumptions (or lack thereof): The software knows the "position" of each mirror, but doesn't know how this position relates to the real world or to other mirrors. This will account for poor mirror calibration or other environmental factors which may effect one mirror but not the others. If a mirror moves 10 units in one direction, and then 10 units in the opposite direction, it will end up where it originally started. I would like to use machine learning to position the mirrors correctly and focus the light on the collector. I expect I would approach this as an optimization problem, optimizing the mirror positions to maximize the heat inside the collector and the power output. The problem is finding a small target in a noisy high-dimensional space (considering each mirror has 2 axis of rotation). Some of the problems I anticipate are: cloudy days, even if you stumble upon the perfect mirror alignment, it might be cloudy at the time noisy sensor data the sun is a moving target, it moves along a path, and follows a different path every day - although you could calculate the exact position of the sun at any time, you wouldn't know how that position relates to your mirrors My question isn't about the solar array, but possible machine learning techniques that would help in this "small target in a noisy high dimensional-space" problem. I mentioned the solar array because it was the catalyst for this question and a good example. What machine learning techniques can find such a small target in a noisy high-dimensional space? EDIT: A few additional thoughts: Yes, you can calculate the suns position in the real world, but you don't know how the mirrors position is related to the real world (unless you've learned it somehow). You might know the suns azimuth is 220 degrees, and the suns elevation is 60 degrees, and you might know a mirror is at position (-20, 42); now tell me, is that mirror correctly aligned with the sun? You don't know. Lets assume you have some very sophisticated heat measurements, and you know "with this heat level, there must be 2 mirrors correctly aligned". Now the question is, which two mirrors (out of 25 or more) are correctly aligned? One solution I considered was to approximate the correct "alignment function" using a neural network which would take the suns azimuth and elevation as input and output a large array with 2 values for each mirror which correspond to the 2 axis of each mirror. I'm not sure what the best training method is though.

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• Introducing Agile development after traditional project inception

  - by Riggy

  About a year and a half ago, I entered a workplace that claimed to do Agile development. What I learned was that this place has adopted several agile practices (such as daily standups, sprint plannings and sprint reviews) but none of the principles (just in time / just good enough mentality, exposing failure early, rich communication). I've now been tasked with making the team more agile and I've been assured that I have complete buy-in from the devs and the business team. As a pilot program, they've given me a project that just completed 15 months of requirements gathering, has a 110 page Analysis & Design document (to be considered as "written in stone"), and where I have no access to the end users (only to the committee made up of the users' managers who won't actually be using the product). I started small, giving them a list of expected deliverables for the first 5 sprints (leaving the future sprints undefined), a list of goals for the first sprint, and I dissected the A&D doc to get enough user stories to meet the first sprint's goals. Since then, they've asked why we don't have all the requirements for all the sprints, why I haven't started working on stuff for the third sprint (which they consider more important but is based off of the deliverables of the first 2 sprints) and are pressing for even more documentation that my entire IT team considers busy-work or un-related to us (such as writing the user manual up-front, documenting all the data fields from all the sprints up front, and more "up-front" work). This has been pretty rough for me as a new project manager, but there are improvements I have effectively implemented such as scrumban for story management, pair programming, and having the business give us customer acceptance tests up front (as part of the requirements documentation). So my questions are: What can I do to more effectively introduce change to a resistant business? Are there other practices that I can introduce on the IT side to help show the business the benefits of agile? The burden of documentation is strangling us - the business still sees it as a risk management strategy instead of as a risk. What can we do to alleviate their documentation concerns and demands (specifically the quantity of documentation and their need for all of it up front)? We are in a separate building from our business, about 3 blocks away and they refuse to have their people on the project co-habitate b/c that person "won't be able to work on their other projects while they're at our building." They expect us to always go over there and to bundle our questions so that we can ask them all at once and not waste that person's time with "constant interruptions." What can we do to get richer communication from them? Any additional advice would also be appreciated. Thanks!

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• Games at Work Part 2: Gamification and Enterprise Applications

  - by ultan o'broin

  Gamification and Enterprise Applications In part 1 of this article, we explored why people are motivated to play games so much. Now, let's think about what that means for Oracle applications user experience. (Even the coffee is gamified. Acknowledgement @noelruane. Check out the Guardian article Dublin's Frothing with Tech Fever. Game development is big business in Ireland too.) Applying game dynamics (gamification) effectively in the enterprise applications space to reflect business objectives is now a hot user experience topic. Consider, for example, how such dynamics could solve applications users’ problems such as: Becoming familiar or expert with an application or process Building loyalty, customer satisfaction, and branding relationships Collaborating effectively and populating content in the community Completing tasks or solving problems on time Encouraging teamwork to achieve goals Improving data accuracy and completeness of entry Locating and managing the correct resources or information Managing changes and exceptions Setting and reaching targets, quotas, or objectives Games’ Incentives, Motivation, and Behavior I asked Julian Orr, Senior Usability Engineer, in the Oracle Fusion Applications CRM User Experience (UX) team for his thoughts on what potential gamification might offer Oracle Fusion Applications. Julian pointed to the powerful incentives offered by games as the starting place: “The biggest potential for gamification in enterprise apps is as an intrinsic motivator. Mechanisms include fun, social interaction, teamwork, primal wiring, adrenaline, financial, closed-loop feedback, locus of control, flow state, and so on. But we need to know what works best for a given work situation.” For example, in CRM service applications, we might look at the motivations of typical service applications users (see figure 1) and then determine how we can 'gamify' these motivations with techniques to optimize the desired work behavior for the role (see figure 2). Description of Figure 1 Description of Figure 2 Involving Our Users Online game players are skilled collaborators as well as problem solvers. Erika Webb (@erikanollwebb), Oracle Fusion Applications UX Manager, has run gamification events for Oracle, including one on collaboration and gamification in Oracle online communities that involved Oracle customers and partners. Read more... However, let’s be clear: gamifying a user interface that’s poorly designed is merely putting the lipstick of gamification on the pig of work. Gamification cannot replace good design and killer content based on understanding how applications users really work and what motivates them. So, Let the Games Begin! Gamification has tremendous potential for the enterprise application user experience. The Oracle Fusion Applications UX team is innovating fast and hard in this area, researching with our users how gamification can make work more satisfying and enterprises more productive. If you’re interested in knowing more about our gamification research, sign up for more information or check out how your company can get involved through the Oracle Usability Advisory Board. Your thoughts? Find those comments.

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• Token based Authentication and Claims for Restful Services

  - by Your DisplayName here!

  WIF as it exists today is optimized for web applications (passive/WS-Federation) and SOAP based services (active/WS-Trust). While there is limited support for WCF WebServiceHost based services (for standard credential types like Windows and Basic), there is no ready to use plumbing for RESTful services that do authentication based on tokens. This is not an oversight from the WIF team, but the REST services security world is currently rapidly changing – and that’s by design. There are a number of intermediate solutions, emerging protocols and token types, as well as some already deprecated ones. So it didn’t make sense to bake that into the core feature set of WIF. But after all, the F in WIF stands for Foundation. So just like the WIF APIs integrate tokens and claims into other hosts, this is also (easily) possible with RESTful services. Here’s how. HTTP Services and Authentication Unlike SOAP services, in the REST world there is no (over) specified security framework like WS-Security. Instead standard HTTP means are used to transmit credentials and SSL is used to secure the transport and data in transit. For most cases the HTTP Authorize header is used to transmit the security token (this can be as simple as a username/password up to issued tokens of some sort). The Authorize header consists of the actual credential (consider this opaque from a transport perspective) as well as a scheme. The scheme is some string that gives the service a hint what type of credential was used (e.g. Basic for basic authentication credentials). HTTP also includes a way to advertise the right credential type back to the client, for this the WWW-Authenticate response header is used. So for token based authentication, the service would simply need to read the incoming Authorization header, extract the token, parse and validate it. After the token has been validated, you also typically want some sort of client identity representation based on the incoming token. This is regardless of how technology-wise the actual service was built. In ASP.NET (MVC) you could use an HttpModule or an ActionFilter. In (todays) WCF, you would use the ServiceAuthorizationManager infrastructure. The nice thing about using WCF’ native extensibility points is that you get self-hosting for free. This is where WIF comes into play. WIF has ready to use infrastructure built-in that just need to be plugged into the corresponding hosting environment: Representation of identity based on claims. This is a very natural way of translating a security token (and again I mean this in the widest sense – could be also a username/password) into something our applications can work with. Infrastructure to convert tokens into claims (called security token handler) Claims transformation Claims-based authorization So much for the theory. In the next post I will show you how to implement that for WCF – including full source code and samples. (Wanna learn more about federation, WIF, claims, tokens etc.? Click here.)

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• A Facelift for Fusion

  - by Richard Lefebvre

  It's simple. It's modern. It was the buzz at OpenWorld in San Francisco. See what the UX team has been up to and what customers are going to love. At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You might have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley and others or you may have gotten a look on the demogrounds. Why are we delivering a new face for Fusion Applications? "Because," says Ashley, vice president of the Oracle Applications User Experience team, "we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications." The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for: ·         New and casual users who need quick access to self-service tasks ·         Professional users who need fast access to quick-entry, high-volume tasks ·         Users who are looking for a way to quickly brand their portal for employees The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser. How Did We Build It? The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It's repeatable, providing consistency across its pages, and the need for training is little to zero. More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF and existing Fusion components were re-skinned to deliver a simple, modern user experience. It really is that simple - and to prove that point, we've been sharing our new face of Fusion story on several Oracle channels such as this one. If you want to learn more, check OpenWorld presentation on the Fusion Learning Center.

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• links for 2010-12-22

  - by Bob Rhubart

  @hajonormann: BPM: Top Seven Architectural Topics in 2010 Oracle ACE Director Hajo Normann offers details on how to design a BPM/SOA solution including: modeling human interaction, improving BPM models, orchestrating composed services, central task management, new approaches for business-IT alignment, solutions for non-deterministic processes, and choreography. (tags: oracle otn soasymposium infoq soa bpm) InfoQ: Simplicity, The Way of the Unusual Architect Dan North talks about the tendency developers-becoming-architects have to create bigger and more complex systems. Without trying to be simplistic, North argues for simplicity, offering strategies to extract the simple essence from complex situations. (tags: ping.fm) Fun with Sun Ray, 3D, Oracle VM x86 and SRIOV (Wim Coekaerts Blog) "One of the things I like about my job is that I get to play around with stuff and make use of the technologies we work on in my teams. Sort of my own little playground." - Wim Coekaerts (tags: oracle otn virtualization oraclevm) Oracle VM VirtualBox 4.0.0 Released! (Oracle's Virtualization Blog) And you were worried about what to get that special someone for Christmas... (tags: oracle otn virtualization virtualbox) Virtual Developer Day: Oracle WebLogic Server & Java EE (#OTNVDD) (Oracle Technology Network Blog (aka TechBlog)) "Virtual Developer Day is back with a vengeance! On Feb. 1, login to learn how Oracle WebLogic Server enables a whole new level of productivity for enterprise developers." Registration is open. (tags: oracle otn events webinar java) New Coherence 3.6 Oracle University Course (Cristóbal Soto's Blog) Cristóbal Soto shares information on the "Oracle Coherence 3.6: Share and Manage Data in Clusters" course now available through Oracle University. (tags: oracle otn grid coherence) The Aquarium: Oracle WebLogic Server & Java EE developer day "Oracle WebLogic is well on its way to contribute to the general Java EE 6 momentum and the OTN Blog has just announced a Virtual Developer Day for Oracle WebLogic." (tags: oracle otn weblogic java) Enterprise 2.0 Use Cases for Semantic Web (Reiser 2.0) "How can an enterprise improve the efficiency and effectiveness of their Knowledge and Community model leveraging semantic technologies and social networking dynamics?" - Peter Reiser (tags: oracle otn enterprise2.0 semanticweb) John Gøtze: European Interoperability Framework 2.0 "This week, the European Commission announced an updated interoperability policy in the EU. The Commission has committed itself to adopt a Communication that introduces the European Interoperability Strategy (EIS) and an update to the European Interoperability Framework (EIF)..." - John Gøtze (tags: entarch Interoperability) Andy Mulholland: Maybe Web 3.0 is quite understandable – and a natural result "The idea of Web 1.0 = content, Web 2.0 = people and Web 3.0 = services has a nice symmetrical feel to it, in fact it feels basically right as such a definition would include the two other major definitions as well. So if we put these things all together what picture do we see?" - Andy Mulholland (tags: web2.0 web3.0) Ken Downs: A Working Definition of Business Logic, with Implications for CRUD Code "The Wikipedia entry on 'Business Logic' has a wonderfully honest opening sentence stating that 'Business logic, or domain logic, is a non-technical term...'"  (tags: businesslogic crud)

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• C++ Accelerated Massive Parallelism

  - by Daniel Moth

  At AMD's Fusion conference Herb Sutter announced in his keynote session a technology that our team has been working on that we call C++ Accelerated Massive Parallelism (C++ AMP) and during the keynote I showed a brief demo of an app built with our technology. After the keynote, I go deeper into the technology in my breakout session. If you read both those abstracts, you'll get some information about what C++ AMP is, without being too explicit since we published the abstracts before the technology was announced. You can find the official online announcement at Soma's blog post. Here, I just wanted to capture the key points about C++ AMP that can serve as an introduction and an FAQ. So, in no particular order… C++ AMP lowers the barrier to entry for heterogeneous hardware programmability and brings performance to the mainstream, without sacrificing developer productivity or solution portability. is designed not only to help you address today's massively parallel hardware (i.e. GPUs and APUs), but it also future proofs your code investments with a forward looking design. is part of Visual C++. You don't need to use a different compiler or learn different syntax. is modern C++. Not C or some other derivative. is integrated and supported fully in Visual Studio vNext. Editing, building, debugging, profiling and all the other goodness of Visual Studio work well with C++ AMP. provides an STL-like library as part of the existing concurrency namespace and delivered in the new amp.h header file. makes it extremely easy to work with large multi-dimensional data on heterogeneous hardware; in a manner that exposes parallelization. introduces only one core C++ language extension. builds on DirectX (and DirectCompute in particular) which offers a great hardware abstraction layer that is ubiquitous and reliable. The architecture is such, that this point can be thought of as an implementation detail that does not surface to the API layer. Stay tuned on my blog for more over the coming months where I will switch from just talking about C++ AMP to showing you how to use the API with code examples… Comments about this post welcome at the original blog.

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• CAM v2.0 ships – all new foundation version

  - by drrwebber

  The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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• Why CoffeeScript is tough to maintain

  - by Renso

  I recently started trying out CoffeeScript only to find out that it caused more headaches. The abstraction level of jQuery was perfect, it did not dictate to coders how to design their code, it just works. However, I recently posted a request to the CoffeeScript team to consider introducing curly braces to help with more complex code to control the flow of logic. For example a if-then-else with many nested levels can be near impossible to debug without tracing through it when using CoffeeScript. Also with IDEs like Visual Studio, regular JavaScript intellicense and auto-formatting make it easy to appropriate indent nested levels without any work on the part of the developer and reading it is not that hard, especially with some extensions that show vertical lines in the code editor to help see what is nested within what part of the code.However with CoffeeScript that is not the case. The samples given in the CoffeeScript web site are of course just simple examples to explain the features and one gets excited pretty quick over the powerful shortcuts. I tried to convert a piece of JavaScript over to CoffeeScript and gave up since you need to first of all remove ALL non CoffeeScript coding constructs for it to even compile. However js2coffee can help with that. However to keep track of nested levels became something that was simply not manageable using CoffeeScript.Furthermore, any coding language that controls the flow of logic by indentation is extremely dangerous for obvious reasons. I liked CoffeeScript a lot, but the fact that the logical flow of the code is controlled by how much you indent code, spaces or tabs, is not reliable as there is no way the programmer has an easy way of knowing what parts of the code will get hit when the code spans a page.When I suggested introducing curly braces in CoffeeScript the team, one contributor advised me that my code needs to be re-designed! Needless to say that is absurd. When I included a piece of the code he asked my if it was legacy code. It's like saying to a Java programmer, sorry you cannot use Java because we don't agree with how you write your code.jashkenas from the CoffeeScript blog gave some great suggestions and made the point that introducing curly braces would be very problematic for them as they use them to denote objects. Makes sense, but I would still love to see some way to replace code flow control with spaces and indentation to something more concrete and human readable.

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• iTorque for a simple arcade game

  - by Herfus

  I have a basic understanding of programming, but I am no programmer. I've had a couple of a semesters with java programming, so we're talking pretty basic here. I have some scripting experience with game editors where I've created a few (simple) encounters, boss AI, abilities, events and so on. I've mostly done level design with UDK, Source and several other toolsets for a few years now, but I'd like to divert some of the focus to iphone-development. I've participated in a few development projects (source, udk, daot) where I've had a variety of roles (yet never beyond simple scripting). I have just finished prototyping an Iphone game (using game maker) and begun a bit more precise planning on what I'll have to do for the real version. The game is fairly simple, perhaps the best comparison in scope and complexity would be Doodlejump for iPhone. The reason I created the prototype was not just to answer a few questions about the gameplay, but to get some insight into what kind of problems I might face when trying to develop the real thing. I've been looking for engines that I can use for this. iTorque looks, so far, like the best option with a scripting language and WYSIWYG-editor. However the price is fairly steep and I'd like to prepare myself as much as possible before jumping into this, which is why I'm going to ask a few questions here. What kind of difficulties do you think I might run into, considering what you've read so far? Not just with torque, but development in general. I'm making this question mostly to have someone to reality check me. I usually achieve to do what I'm trying to do with scripting, but something tells me there's a very big difference between scripting an AI or an event and creating game logic. Will it be too much of a leap? Just how simple is it to use the Torque scripting language? Obviously I don't expect to be prepared, I expect it to be a learning process. However, I'd still like to be at least a bit confident on the time I'll have to dedicate to this first.

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• Career Development: What should I learn next after Python? and Why? [closed]

  - by Josh

  Hi all I'm currently learning Python. I want to know what should I learn next out of these programming langauages: PHP Actionscript 3 Objective-C (iPhone applications) I work in the Multimedia industry and have decided to learn Python as a first programming language seriously because I would like to learn the basics of programming, to mainly write scripts at work that Automate task (eg. Edit multiple XML files quickly) At work we have a senior developer who knows Actionscript and PHP very well (although knows PHP better). We also have been developing iPhone applications for 2 weeks, Our senior developer could learn it although we have lots of work currently with PHP and Actionscript 3 type work and haven't had time or reason to pick up iOS development. Here are the reasons I want to learn each language, But I cannot decide what I'll learn next: PHP: I want to learn PHP because it will help with Web Development. PHP is very wanted by employers. Senior developer at work writes everything in it web sites, CMS etc. (including XML checks and scripts), I will learn a lot from him (once I learn the basics). However, I don't want to learn Web because you have to deal with lots of cross-browser problems. Actionscript 3: At work we are looking to put on another developer to help with online activities and very small games (using Actionscript 3.0 and Flash CS5) for (eg. First Aid Activities etc) I would like to do things that have a element of design as I'm better at Photoshop then developing. I want to be creative, I like to interact with users in a fun way. Objective-C (iPhone applications): We are a all mac office, we may get more iPhone, iPad application work(jobs) that need to be created. Work has found it nearly impossible to find good iPhone developers. I like apple products (Macs and iPhones), I would like to make my own games, applications in my spare time(if I knew how). Should I learn Actionscript first because it would be easier to learn then Objective-C? Should I learn PHP because it is very widely used? Should I learn Objective-C because it is really wanted by employers now?

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• Oracle Manageability Presentations at Collaborate 2012

  - by Get_Specialized!

  Attending the Collaborate 2012 event, April 22-26th in Las Vegas, and interested in learning more about becoming specialized on Oracle Manageability? Be sure and checkout these sessions below presented by subject matter experts while your onsite. Set up a meeting or be one of the first Oracle Partners onsite to ask me, and we'll request one of the limited FREE Oracle Enterprise Manager 12c partner certification exam vouchers for you. Can't travel this year? the  COLLABORATE 12 Plug Into Vegas may be another option for you to attend from your own desk presentations like session #489 Oracle Enterprise Manager 12c: What's Changed? What's New? presented by Oracle Specialized Partners like ROLTA   Session ID Title Presented by Day/Time 920 Enterprise Manager 12c Cloud Control: New Features and Best Practices Dell Sun 9536 Release 12 Apps DBA 101 Justadba, LLC Mon 932 Monitoring Exadata with Cloud Control Oracle Mon 397 OEM Cloud Control Hands On Performance Tuning Mon 118 Oracle BI Sys Mgmt Best Practices & New Features Rittman Mead Consulting Mon 548 High Availability Boot Camp: RAC Design, Install, Manage Database Administration, Inc Mon 926 The Only Complete Cloud Management Solution -- Oracle Enterprise Manager Oracle Mon 328 Virtualization Boot Camp Dell Mon 292 Upgrading to Oracle Enterprise Manager 12c - Best Practices Southern Utah University Mon 793 Exadata 101 - What You Need to Know Rolta Tues 431 & 1431 Extreme Database Administration: New Features for Expert DBAs Oracle Tue Wed 521 What's New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Oracle Thu 338 Oracle Real Application Testing: A look under the hood PayPal Tue 9398 Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Oracle Tue 312 Configuring and Managing a Private Cloud with Oracle Enterprise Manager 12c Dell Tue 866 Making OEM Sing and Dance with EMCLI Portland General Electric Tue 533 Oracle Exadata Monitoring: Engineered Systems Management with Oracle Enterprise Manager Oracle Wed 100600 Optimizing EnterpriseOne System Administration Oracle Wed 9565 Optimizing EBS on Exadata Centroid Systems Wed 550 Database-as-a-Service: Enterprise Cloud in Three Simple Steps Oracle Wed 434 Managing Oracle: Expert Panel on Techniques and Best Practices Oracle Partners: Dell, Keste, ROLTA, Pythian Wed 9760 Cloud Computing Directions: Understanding Oracle's Cloud AT&T Wed 817 Right Cloud: Use Oracle Technologies to Avoid False Cloud Visual Integrator Consulting Wed 163 Forgetting something? Standardize your database monitoring environment with Enterprise Manager 11g Johnson Controls Wed 489 Oracle Enterprise Manager 12c: What's Changed? What's New? ROLTA Thu    

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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