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A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

- by Kathryn Perry

A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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Silverlight Cream for June 19, 2011 -- #1109

- by Dave Campbell

In this Issue: Kunal Chowdhury(-2-), Oren Gal, Rudi Grobler, Stephen Price, Erno de Weerd, Joost van Schaik, WindowsPhoneGeek, Andrea Boschin, and Vikram Pendse. Above the Fold: Silverlight: "Multiple Page Printing in Silverlight4 - Part 3 - Printing Driving Directions" Oren Gal WP7: "Prototyping Windows Phone 7 Applications using SketchFlow" Vikram Pendse Shoutouts: Not Silverlight, but darned cool... Michael Crump has just what you need to get going with Kinect: The busy developers guide to the Kinect SDK Beta Rudi Grobler replies to a few questions about how he gets great WP7 screenshots: Screenshot Tools for WP7 From SilverlightCream.com: Windows Phone 7 (Mango) Tutorial - 14 - Detecting Network Information of the Device Squeaking in just under the posting wire with 2 more WP7.1 posts is Kunal Chowdhury ... first up is this one on grabbing the mobile operator and othe rnetwork info in WP7.1 Windows Phone 7 (Mango) Tutorial - 15 - Detecting Device Information Kunal Chowdhury's latest is on using the DeviceStatus class in WP7.1 to detect device information such as is there is a physical keyboard installed, Memory Usage, Total Memory, etc. Multiple Page Printing in Silverlight4 - Part 3 - Printing Driving Directions Oren Gal has the final episode in his Multiple Page Printing Tutorial Trilogy up... and this is *way* cool... Printing the driving directions. AgFx hidden gem - PhoneApplicationFrameEx Rudi Grobler continues his previous post about AgFX with this one talking about the PhoneApplicationFrameEx class inside AgFx.Controls.Phone.dll.. a RootFrame replacement. Binding to ActualHeight or ActualWidth Stephen Price's latest XAML snippet is about Binding to ActualHeight or ActualWidth... you've probably tried to without luck... check out the workaround. Windows Phone 7: Drawing graphics for your application with Inkscape – Part I: Tiles Erno de Weerd decided to try the 'free' route to Drawing graphics for his WP7 app, and has part 1 of a tutorial series on doing that with Inkscape. Mogade powered Live Tile high score service for Windows Phone 7 Joost van Schaik expounds on his "Catch 'em Birds" WP7 game in the Marketplace... specifically the online leaderboard using the services of Mogade. Building a Reusable ICommand implementation for Windows Phone Mango MVVM apps WindowsPhoneGeek's latest post is discussing the ICommand interface available in WP7.1, and he demontstrates how to implement a reusable ICommand Implementation and how to use it. A TCP Server with Reactive Extensions Andrea Boschin is back posting about Rx, and promises this post *will be* Silverlight related eventually :) First up though is a socket server using Rx. Prototyping Windows Phone 7 Applications using SketchFlow Vikram Pendse has a tutorial up for prototyping your WP7* apps in Sketchflow including a 5 minute video Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Windows Azure Recipe: Enterprise LOBs

- by Clint Edmonson

Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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ISACA Webcast follow up: Managing High Risk Access and Compliance with a Platform Approach to Privileged Account Management

- by Darin Pendergraft

Last week we presented how Oracle Privileged Account Manager (OPAM) could be used to manage high risk, privileged accounts. If you missed the webcast, here is a link to the replay: ISACA replay archive (NOTE: you will need to use Internet Explorer to view the archive) For those of you that did join us on the call, you will know that I only had a little bit of time for Q&A, and was only able to answer a few of the questions that came in. So I wanted to devote this blog to answering the outstanding questions. Here they are. 1. Can OPAM track admin or DBA activity details during a password check-out session? Oracle Audit Vault is monitoring these activities which can be correlated to check-out events. 2. How would OPAM handle simultaneous requests? OPAM can be configured to allow for shared passwords. By default sharing is turned off. 3. How long are the passwords valid? Are the admins required to manually check them in? Password expiration can be configured and set in the password policy according to your corporate standards. You can specify if you want forced check-in or not. 4. Can 2-factor authentication be used with OPAM? Yes - 2-factor integration with OPAM is provided by integration with Oracle Access Manager, and Oracle Adaptive Access Manager. 5. How do you control access to OPAM to ensure that OPAM admins don't override the functionality to access privileged accounts? OPAM provides separation of duties by using Admin Roles to manage access to targets and privileged accounts and to control which operations admins can perform. 6. How and where are the passwords stored in OPAM? OPAM uses Oracle Platform Security Services (OPSS) Credential Store Framework (CSF) to securely store passwords. This is the same system used by Oracle Applications. 7. Does OPAM support hierarchical/level based privileges? Is the log maintained for independent review/audit? Yes. OPAM uses the Fusion Middleware (FMW) Audit Framework to store all OPAM related events in a dedicated audit database. 8. Does OPAM support emergency access in the case where approvers are not available until later? Yes. OPAM can be configured to release a password under a "break-glass" emergency scenario. 9. Does OPAM work with AIX? Yes supported UNIX version are listed in the "certified component section" of the UNIX connector guide at:http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 10. Does OPAM integrate with Sun Identity Manager? Yes. OPAM can be integrated with SIM using the REST APIs. OPAM has direct integration with Oracle Identity Manager 11gR2. 11. Is OPAM available today and what does it cost? Yes. OPAM is available now. Ask your Oracle Account Manager for pricing. 12. Can OPAM be used in SAP environments? Yes, supported SAP version are listed in the "certified component section" of the SAP connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e25327/intro.htm#autoId0 13. How would this product integrate, if at all, with access to a particular field in the DB that need additional security such as SSN's? OPAM can work with DB Vault and DB Firewall to provide the fine grained access control for databases. 14. Is VM supported? As a deployment platform Oracle VM is supported. For further details about supported Virtualization Technologies see Oracle Fusion Middleware Supported System configurations here: http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html 15. Where did this (OPAM) technology come from? OPAM was built by Oracle Engineering. 16. Are all Linux flavors supported? How about BSD? BSD is not supported. For supported UNIX version see the "certified component section" of the UNIX connector guide http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 17. What happens if users don't check passwords in at the end of a work task? In OPAM a time frame can be defined how long a password can be checked out. The security admin can force a check-in at any given time. 18. is MySQL supported? Yes, supported DB version are listed in the "certified component section" of the DB connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e28315/intro.htm#BABGJJHA 19. What happens when OPAM crashes and you need to use the password? OPAM can be configured for high availability, but if required, OPAM data can be backed up/recovered. See the OPAM admin guide. 20. Is OPAM Standalone product or does it leverage other components from IDM? OPAM can be run stand-alone, but will also leverage other IDM components

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Silverlight Cream for June 15, 2010 - 2 -- #883

- by Dave Campbell

In this Issue: Vibor Cipan, Chris Klug, Pete Brown, Kirupa, and Xianzhong Zhu. Shoutouts (thought I gave up on them, didn't you?): Jesse Liberty has the companion video to his WP7 OData post up: New Video: Master/Detail in WinPhone 7 with oData Michael Scherotter who made the first Ball Watch SL1 app back in the day, has a Virtual Event: Creating an Entry for the BALL Watch Silverlight Contest... sounds like the thing to do if you want in on this :) Even if you don't speak Portuguese, you can check this out: MSN Brazil Uses Silverlight to Showcase the 2010 FIFA World Cup South Africa Erik Mork and crew have their latest up: This Week in Silverlight – Teched and Quizes Michael Klucher has a post up to give you some relief if you're having Trouble Installing the Windows Phone Developer Tools Portuguese above and now French... Jeremy Alles has a post up about [WP7] Windows Phone 7 challenge for french readers ! Just a note, not that it makes any difference, but Adam Kinney turned @SilverlightNews over to me today. I am the only one that has ever posted on it, but still having it all to myself feels special :) From SilverlightCream.com: Silverlight 4 tutorial: HOW TO use PathListBox and Sample Data Crank up that new version of Blend and follow along with Vibor Cipan's PathListBox tutorial ... oh, and sample data too. Cool INotifyPropertyChanged implementation Chris Klug shows off some INotifyPropertyChange goodness he is not implementing, and credits a blog by Manuel Felicio for some inspiration. Check out that post as well... I've tagged his blog... I needed *another* one :) Silverlight Tip: Using LINQ to Select the Largest Available Webcam Resolution With no Silverlight Tip of the Day today, Pete Brown stepped up with this tip for finding the largest available webcam resolution using LINQ ... and read the comment from Rene as well. Creating a Master-Detail UI in Blend Kirupa has a very nice Master/Detail UI post up with backrounder info and the code for the project. There's a running example in the post for you to get an idea what you're learning. Get started with Farseer Physics 2.1.3 in Silverlight 3 Xianzhong Zhu has a Silverlight 3 tutorial up for Farseer Physics 2.1.3 ... might track for Silverlight 4, but hey, WP7 is kinda/sort Silverlight 3, right? ... lots of code and external links. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Silverlight Cream for March 05, 2011 -- #1053

- by Dave Campbell

In this all-sumbittal (while I was at MVP11) Issue: Michael Washington(-2-), goldytech, JFo, Andrea Boschin, Jonathan Marbutt, Gregor Biswanger, Michael Wolf, and Peter Kuhn. Above the Fold: Silverlight: "A Simple Bindable CheckboxList Control" Jonathan Marbutt WP7: "Struggles with the Panorama Control" JFo Lightswitch: "HTML (including HTML 5) and LightSwitch at the same time?" Michael Washington From SilverlightCream.com: LightSwitch vs HTML 5 ? In his first post-MVP11 post, Michael Washington takes on HTML5 with a Lightswitch discussion. Good discussion follows in the comments also. HTML (including HTML 5) and LightSwitch at the same time? Michael Washington's 2nd post is a great tutorial on creating a re-usable business layer with Lightswitch... all good stuff, and look for more from Michael as Lightswitch matures. How to add Computed Properties in WCF Ria Services on client goldytech has a new post up about providing real-time solutions to client-side calculations with WCF RIA services. Struggles with the Panorama Control JFo details a problem he had with the Panorama control on WP7... detailing 4 problems she had and her solutions... well thought-out explanations too.. a definite good read... and another blogger to add to my list! Windows Phone 7 - Part #7: Understanding Push Notifications Andrea Boschin has part 7 of his WP7 series up at SilverlightShow, concentrating on Push Notifications this time out... great explanation of push notifications in this tutorial from the service and phone side with a working sample to boot. A Simple Bindable CheckboxList Control Jonathan Marbutt took a completely different direction than most and created his own Bindable CheckboxList by starting with ContentControl rather than a Listbox as most do... pretty cool and all the source. Own routed events in Silverlight I met Gregor Biswanger at the MVP Summit and asked him to send me his blog run through Microsoft Translator ... here's a great post on routed events he did back in November... and a discussion of his CallMethodAction Behavior... which looks like another good post subject! Creating a Silverlight Out-of-Browser Splash Screen Michael Wolf has a post up discussing OOB splash screens... I like his "White screen of Awesome" definition ... I'm very familiar with that :) ... check out his solution for getting around that white screen, and lots of external links too. XNA for Silverlight developers: Part 5 - Input (touch + gestures) Peter Kuhn has Part 5 in his tutorial series on XNA for Silverlight devs up at SilverlightShow... this time covering touch and gestures ... how to enable and read gestures, and the difference between Silverlight and XNA in the touch department. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Manageability at Oracle Openworld: a Guide to sessions for Partners

- by Javier Puerta

A large number of sessions focusing on Manageability will be taking place during the week of Oracle Openworld in San Francisco. To help you organize your schedule I am including below a list of sessions and events around Manageability that you will find of interest. PARTNER SPECIFIC SESSIONS Date/Time/Location Session Monday, October 1st, 2011 at 15:30 - 18:00 PST Grand Hyatt San Francisco 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here) Exadata & Manageability EMEA Partner Community Forum.- Listen to other partners share their experiences in selling and implementing Exadata and Manageability projects, and have a direct dialogue with some of the Oracle executives that are driving the strategy of the company in these areas. Agenda Welcome - Hans-Peter Kipfer, VP, Engineered Systems Oracle EMEA Next challenges in building and managing clouds - Javier Cabrerizo, VP, Business Development for Exadata, Oracle Corp. Partner Experiences: IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. - Francisco Bermudez, Country Leader Infrastructure Services, Capgemini, Spain Nvision cloud project - Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia From Exadata Ready to Exadata Optimized: An ISV Experience - Miguel Alves, Product Business Solutions Manager, WeDo Technologies, Portugal To confirm your participation send an email to [email protected] Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Golden Gate A Developing Services for Private and Public Clouds.- The Oracle Cloud provides new business opportunities, secures business applications and data, and provides operational efficiencies and cost savings. For customers lacking the skill or time to architect, develop, or build a cloud, there is a growing demand for services practice partners that can deliver and manage Oracle Cloud solutions. In this session,• Become familiar with services examples and use cases that demonstrate how an Oracle Cloud can provide a solution to a customer’s needs today• Learn about Oracle architecture and best practices available for an Oracle Cloud instances• Identify the right Oracle technology and the optimal model for meeting customer needs while providing excellent revenues and an optimal margin for services delivered Wednesday, Oct 3, 1:15 PM - 2:15 PM - Marriott Marquis - Golden Gate B Using Management Already Built into Oracle Products: Oracle Enterprise Manager .- Engineered into Oracle products are management capabilities ready to be used. In this session, applicable to all partners, understand the growing market opportunities and how to use or include Oracle Enterprise Manager as part of your solution or services. Other Cloud sessions for Partners at the Oracle PartnerNetwork Exchange Click here.- OOW CUSTOMER SESSIONS Download the Focus On Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) guide for a full list of Exadata OOW sessions.

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ETPM Environment Health Monitoring Tools

- by Paula Speranza-Hadley

This post is to provide some useful information about the tools typically used by Oracle ETPM implementations for performance tuning and analysis. This includes tools to monitor and gather performance information and statistics on the Database, Application Server, and Client (browser). Enterprise Monitoring Tools Oracle Enterprise Manager - OEM Grid Control comes with a comprehensive set of performance and health metrics that allow monitoring of key components in your environment such as applications, application servers, databases, as well as the back-end components on which they rely, such as hosts, operating systems and storage. Tools for the Database Oracle Diagnostics Pack Automatic Workload Repository (AWR) - this tool gets statistics from memory abut the Time Model or DB Time, Wait Events, Active Session History and High Load SWL queries Automatic Database Diagnostic Monitor (ADDM) - This self-diagnostic software is built into the database. It examines and analyzes data captured in AWR to dertermine possible performance issues. It locates the root cause of the issue, provides recommendations for correcting the issues and qualifies the expected benefit. Oracle Database Tuning Pack SQL Tuning Advisor - This enables you to submit one or more SQL statements as input and receive output in the form of specific advice or recommendations on how to tune statements. The recommendation relates to collection of statistics on objects, creation on new indexes and restructuring of SQL statements. SQL Access Advisor - This enables you to optimize data access paths of SQL queries by recommending a proper set of materialized views, indexes and partitions for a given SQL workload. Tools for the Application Server Weblogic Console - is a web-based, user interface used to configure and control a set of WebLogic servers or clusters (i.e. a "domain"). In any logical group of WebLogic servers there must exist one admin server, which hosts the WebLogic Admin console application and manages the associated configuratoin files. WebLogic Administrators will use the Administration Console for a number of tasks, including: Starting and stopping WebLogic servers or entire clusters. Configuring server parameters, security, database connections and deployed applications. Viewing server status, health and metrics. Yourkit for Profiling - helps analyze synchronization issues, including: Which threads were calling wait(), and for how long Which threads were blocked on attempt to acquire a monitor held by another thread (synchronized methods/blocks), and for how long Tools for the Client Fiddler - allows you to inspect traffic logs, debug and set breakpoints. Firebug – allows you to inspect and edit HTML, monitor network activity and debug JavaScript

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RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

- by Richard Lefebvre

· The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships · Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. · Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities · The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history. - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes · “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources · Oracle Fusion CRM · Oracle Fusion Applications · Oracle RightNow CX Cloud Service · OracleCRM on Facebook · OracleCRM on YouTube

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links for 2011-02-18

- by Bob Rhubart

VirtualBox: Pre-Built Developer VMs "Learning your way around a new software stack is challenging enough without having to spend multiple cycles on the install process. Instead, we have packaged such stacks into pre-built Oracle VM VirtualBox appliances that you can download, install, and experience as a single unit." (tags: oracle virtualization virtualbox) Java Space on Parleys (The Java Source) "'Oracle partnered with Stephan Janssen, founder of Parleys to make this happen. Parleys website offers a user friendly experience to view online content. You can download some of the talks to your desktop or watch them on the go on mobile devices." (tags: oracle java parleys) Why ADF Developers Should Attend ODTUG This Year (Shay Shmeltzer's Weblog) Shay says: "A new track called the "Fusion Middleware" track has been formed and it has lots of sessions for any level of ADF developer. The track is run by several Oracle ACEs who are also involved in the ADF Enterprise Methodology Group." (tags: oracle otn odtug fusionmiddleware) Wrapping up an Exciting Mobile World Congress (The Java Source) "One of the more popular topics in our booth was the use of Java in the Smart Grid. In our booth we were showing off some of the work of the Hydra Consortium whose goal it is to leverage the emerging smart grid infrastructure to securely enable the delivery of personal health data..." (tags: oracle java smartgrid) How to Audit and Monitor BI Publisher Reports Access? (Oracle BI Publisher Blog) "Do you know who is accessing to which report at what time at your reporting environment ? As you delivered the BI Publisher reports to the production environment and your users start using them as part of their daily business operations you might wonder such questions." (tags: oracle otn businessintelligence) Oracle VM VirtualBox 4.0.4 Released! (Oracle's Virtualization Blog) Fat Bloke says: "Oracle made a maintenance update release of Oracle VM VirtualBox version 4.0.4 today. You can Download it now, or read about the changes in the ChangeLog." (tags: oracle otn virtualization virtualbox) Obama says Cloud and Data Center Consolidation Will Help Curb IT Costs | WHIR Web Hosting Industry News "In the report, he estimated that the federal government could reallocate some $20 billion of IT spending to cloud computing technologies and reduce 'data center infrastructure expenditure by approximately 30 percent' through cloud computing." (tags: cloud obama datacenter) Chris Muir: ADF BC: Creating an "EXISTS" View Criteria Oracle ACE Director Chris Muir shares some ADF tips. (tags: oracle otn oracleace adf) Translation and Multiple Languages with Oracle UCM | Bex Huff Bex says: "Last year, I gave a presentation at Oracle Open World about Creating and Maintaining an Internationalized Web Site. Well, I'm happy to announce that one of the several add-ons to UCM is now available for purchase!" (tags: oracle otn enterprise2.0 ecm oracleace) ORACLENERD: Design Documentation Oracle ACE Chet "ORACLENERD" Justice makes a pledge. (tags: oracle otn oracleace database)

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Java Spotlight Episode 78: Jasper Potts on the JavaFX Scene Builder

- by Roger Brinkley

Tweet An interview with Jasper Potts about the new JavaFX Scene Builder. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News JavaFX Scene Builder Developer Preview available for testing. Java EE Unlock the Java EE 6 Platform using NetBeans 7.1 Tuning GlassFish for Production JSF 2.2 Update from Ed Burns John Rose at Microsoft's Lang.NEXT summit Recording of John's Java 8 presentation Jeroen Frijters' presentation on IKVM.NET Martin Odersky's keynote JVM Language Summit 2012 July 30 – August 1; Oracle Santa Clara (same as last year) CFP coming in a few days JVM Language Summit 2011 Presentations & Recordings Proposed development schedule for JDK 8 Say hello to Mathias Axelsson Events April 11, Cleveland JUG, Cleveland, OH April 12, GreenJUG, Greenville, SC April 17-18, JavaOne Russia, Moscow Russia April 18–20, Devoxx France, Paris, France April 17-20, GIDS, Bangalore April 21, Java Summit, Chennai April 26, Mix-IT, Lyon, France, May 3-4, JavaOne India, Hyderabad, India May 5, Bangalore, Pune, ?? - JUG outreach May 7, OTN Developer Day, Mumbai May 8, OTN Developer Day, Delhi Feature InterviewJasper Potts is the Developer Experience Architect for the Java Client Group at Oracle. Responsible for technical design for everything thats sis on the core platform including Controls, Tools, Samples and Blueprints. Formally a lead engineer on the JavaFX & Swing teams working on the new JavaFX UI Controls and Graphics frameworks. Also responsible for designing, developing and presenting demos during the keynotes at JavaOne and Devoxx. A JavaOne Rockstar presenter having presented many sessions on JavaFX and Swing at many conferences. Prior to Sun he founded Xerto a desktop applications company developing Imagery a Java professional photo management application. In this interview Jasper talks about the recently release JavaFX Scene Builder. Mail Bag What’s Cool Contribute to GlassFish in Five Different Ways Stephen Chin and James Weaver join Oracle Adam Bien - Building Java FX 2 Libraries From Source With Maven 3 Paul Sandoz - Java Boomerang Building Jigsaw on Mac OS X using VirtualBox Mandy Chung: Jigsaw for Mac OS X

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Server Admin is not allowing me to configure DNS

- by Clinton Blackmore

We have a Mac OS X 10.5.8 Server running DNS (and a few other services). When I connect to it (using Server Admin 10.5.3 [which comes from the Server Admin 10.5.7 tools]), and click to look at the DNS settings, all appears normal -- it shows many reverse entries and two top-level domains. However, when I select one of our domains and open the disclosure triangle, the list is empty! [There should be over a dozen entries, and the reverse entries do show up.] If I then tell it I want to add, say, an A Record to the domain, almost everything disappears -- and I am left with a list showing our two domains, one with a disclosure triangle underneath it showing a single entry, and one reverse entry to correspond to the new A record. named appears to be working fine. DNS names resolve. It appears to simply be that Server Admin is having problems with the data on the computer. No one here would have manually created a DNS entry. Now, while I think I've backed up the DNS (I backed up /var/named/, /etc/named.conf, and /etc/dns/, as mentioned here), I'm really not sure if just replacing the files would restore the DNS settings we have if things go south. I am contemplating going to settings and changing the log level from "Information" to "Debug", but 1) I am just a little concerned that it might write a bad configuration to the disk, and 2) I think it would only affect named and not Server Admin, and, so far as I can tell, named is not having a problem. (Nothing looks strange in /Library/Logs/named.log when I open it via Console/Terminal. Oddly, though, when I click on the 'log' button for DNS in Server Admin, I see no text at all, just a fully white window. When I look at one of our secondary DNS servers, I am able to see the log file through Server Admin.) This entry appears in the system log when I run Server Admin on the server: Jun 17 09:02:08 od1 Server Admin[3892]: Unexpected call to doMarkConfigurationAsDirty by 'DNS' plugin during updateConfigurationViewFromDescription It seems to occur after I've looked at DNS, look at another service, and then click back on DNS. Think that the most likely cause is a corrupt configuration file, I glanced through all the files that I backed up, and none of them is obviously gobbledygook. Here are some oddities I find when running Server Admin from a remote computer to manage the DNS. When I click to see the log file for DNS, the server starts writing messages like these to its system.log: Jun 17 09:59:04 od1 kernel[0]: Limiting open port RST response from 252 to 250 packets per second Jun 17 09:59:06 od1 kernel[0]: Limiting open port RST response from 258 to 250 packets per second This stops when I click on a different service. The inderterminate progress indicator (the spinning wheel that appears beside the "Revert" and "Save" buttons in the bottom-right corner of Server Admin) looks really strange. As far as I can tell, instead of just spinning and waiting, it is being told to start spinning repeatedly, resulting in a jerky animation. Here are some of the messages being logged on the computer running Server Admin: At startup: *** ERROR: -[GRAxes computeLayout]:1124 - plotRect height = 0.000000 <= 0.0 *** *** ERROR: -[GRChartView computeLayout]:1194 - Layout for overlay axes (0x18758f50) failed. *** (These messages don't concern me too much as they go away for a while if you delete ~/Library/Preferences/com.apple.ServerAdmin.plist). At shutdown: 2010-06-17 10:02:17.202 Server Admin[7770:10b] *** -[GroupTextField windowDidResignKey:]: unrecognized selector sent to instance 0x16e12490 More concerning are these messages: 2010-06-17 09:59:47.269 Server Admin[7770:10b] Unexpected call to doMarkConfigurationAsDirty by 'DNS' plugin during updateConfigurationViewFromDescription Server Admin(7770,0xb0453000) malloc: *** error for object 0x1c115390: double free *** set a breakpoint in malloc_error_break to debug 2010-06-17 10:01:00.795 Server Admin[7770:10b] *** -[ServiceEntry sessionHost]: unrecognized selector sent to instance 0x2af500 Any thoughts on: what the problem is how I can troubleshoot it or how to fix it? If I do need to wipe out DNS and restart, is there a good way to do this?

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BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations

- by Steven Chan (Oracle Development)

Service Oriented Architecture (SOA) integrations with Oracle E-Business Suite can either be custom integrations that you build yourself or prebuilt integrations from Oracle. For more information about the differences between the two options for SOA integrations, see this previously-published certification announcement. There are five prebuilt BPEL business processes by Oracle E-Business Suite Release 12 product teams: Oracle Price Protection (DPP) Complex Maintenance, Repair & Overhaul (CMRO/AHL) Oracle Transportation Management (WMS, WSH, PO) Advanced Supply Chain Planning (MSC) Product Information Management (PIM/EGO) Last year we announced the certification of BPEL 11.1.1.5 for Prebuilt E-Business Suite 12.1.3 SOA integrations. The five prebuilt BPEL processes have now been certified with Oracle BPEL Process Manager 11g version 11.1.1.6 (in Oracle Fusion Middleware SOA Suite 11g). These prebuilt BPEL processes are certified with Oracle E-Business Suite Release 12.1.3 and higher. Note: The Supply Chain Trading Connector (CLN) product team has opted not to support BPEL 11g with their prebuilt business processes previously certified with BPEL 10.1.3.5. If you have a requirement for that certification, I would recommend contacting your Oracle account manager to ensure that the Supply Chain team is notified appropriately. For additional information about prebuilt integrations with Oracle E-Business Suite Release 12.1.3, please refer to the following documentation: Integrating Oracle E-Business Suite Release 12 with Oracle BPEL available in Oracle SOA Suite 11g (Note 1321776.1) Oracle Fusion Middleware 11g (11.1.1.6.0) Documentation Library Installing Oracle SOA Suite and Oracle Business Process Management Suite Release Notes for Oracle Fusion Middleware 11g (11.1.1.6) Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5, 6) Linux x86-64 (RHEL 5) Linux x86-64 (SLES 10) Oracle Solaris on SPARC (64-bit) (9, 10, 11) HP-UX Itanium (11.23, 11.31) HP-UX PA-RISC (64-bit) (11.23, 11.31) IBM AIX on Power Systems (64-bit) (5.3, 6.1, 7) IBM: Linux on System z (RHEL 5, SLES 10) Microsoft Windows Server (32-bit) (2003, 2008) Microsoft Windows x64 (64-bit) (2008 R2) Getting SupportIf you need support for the prebuilt EBS 12.1.3 BPEL business processes, you can log Service Requests against the Applications Technology Group product family. Related Articles BPEL 11.1.1.5 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations Webcast Replay Available: SOA Integration Options for E-Business Suite Securing E-Business Suite Web Services with Integrated SOA Gateway

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Take Advantage of Oracle's Ongoing Assurance Effort!

- by eric.maurice

Hi, this is Eric Maurice again! A few years ago, I posted a blog entry, which discussed the psychology of patching. The point of this blog entry was that a natural tendency existed for systems and database administrators to be reluctant to apply patches, even security patches, because of the fear of "breaking" the system. Unfortunately, this belief in the principle "if it ain't broke, don't fix it!" creates significant risks for organizations. Running systems without applying the proper security patches can greatly compromise the security posture of the organization because the security controls available in the affected system may be compromised as a result of the existence of the unfixed vulnerabilities. As a result, Oracle continues to strongly recommend that customers apply all security fixes as soon as possible. Most recently, I have had a number of conversations with customers who questioned the need to upgrade their highly stable but otherwise unsupported Oracle systems. These customers wanted to know more about the kind of security risks they were exposed to, by running obsolete versions of Oracle software. As per Oracle Support Policies, Critical Patch Updates are produced for currently supported products. In other words, Critical Patch Updates are not created by Oracle for product versions that are no longer covered under the Premier Support or Extended Support phases of the Lifetime Support Policy. One statement used in each Critical Patch Update Advisory is particularly important: "We recommend that customers upgrade to a supported version of Oracle products in order to obtain patches. Unsupported products, releases and versions are not tested for the presence of vulnerabilities addressed by this Critical Patch Update. However, it is likely that earlier versions of affected releases are also affected by these vulnerabilities." The purpose of this warning is to inform Oracle customers that a number of the vulnerabilities fixed in each Critical Patch Update may affect older versions of a specific product line. In other words, each Critical Patch Update provides a number of fixes for currently supported versions of a given product line (this information is listed for each bug in the Risk Matrices of the Critical Patch Update Advisory), but the unsupported versions in the same product line, while they may be affected by the vulnerabilities, will not receive the fixes, and are therefore vulnerable to attacks. The risk assumed by organizations wishing to remain on unsupported versions is amplified by the behavior of malicious hackers, who typically will attempt to, and sometimes succeed in, reverse-engineering the content of vendors' security fixes. As a result, it is not uncommon for exploits to be published soon after Oracle discloses vulnerabilities with the release of a Critical Patch Update or Security Alert. Let's consider now the nature of the vulnerabilities that may exist in obsolete versions of Oracle software. A number of severe vulnerabilities have been fixed by Oracle over the years. While Oracle does not test unsupported products, releases and versions for the presence of vulnerabilities addressed by each Critical Patch Update, it should be assumed that a number of the vulnerabilities fixed with the Critical Patch Update program do exist in unsupported versions (regardless of the product considered). The most severe vulnerabilities fixed in past Critical Patch Updates may result in full compromise of the targeted systems, down to the OS level, by remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 10.0) or almost as critically, may result in the compromise of the affected systems (without compromising the underlying OS) by a remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 7.5). Such vulnerabilities may result in complete takeover of the targeted machine (for the CVSS 10.0), or may result in allowing the attacker the ability to create a denial of service against the affected system or even hijacking or stealing all the data hosted by the compromised system (for the CVSS 7.5). The bottom line is that organizations should assume the worst case: that the most critical vulnerabilities are present in their unsupported version; therefore, it is Oracle's recommendation that all organizations move to supported systems and apply security patches in a timely fashion. Organizations that currently run supported versions but may be late in their security patch release level can quickly catch up because most Critical Patch Updates are cumulative. With a few exceptions noted in Oracle's Critical Patch Update Advisory, the application of the most recent Critical Patch Update will bring these products to current security patch level and provide the organization with the best possible security posture for their patch level. Furthermore, organizations are encouraged to upgrade to most recent versions as this will greatly improve their security posture. At Oracle, our security fixing policies state that security fixes are produced for the main code line first, and as a result, our products benefit from the mistakes made in previous version(s). Our ongoing assurance effort ensures that we work diligently to fix the vulnerabilities we find, and aim at constantly improving the security posture our products provide by default. Patch sets include numerous in-depth fixes in addition to those delivered through the Critical Patch Update and, in certain instances, important security fixes require major architectural changes that can only be included in new product releases (and cannot be backported through the Critical Patch Update program). For More Information: • Mary Ann Davidson is giving a webcast interview on Oracle Software Security Assurance on February 24th. The registration link for attending this webcast is located at http://event.on24.com/r.htm?e=280304&s=1&k=6A7152F62313CA09F77EBCEEA9B6294F&partnerref=EricMblog • A blog entry discussing Oracle's practices for ensuring the quality of Critical patch Updates can be found at http://blogs.oracle.com/security/2009/07/ensuring_critical_patch_update_quality.html • The blog entry "To patch or not to patch" is located at http://blogs.oracle.com/security/2008/01/to_patch_or_not_to_patch.html • Oracle's Support Policies are located at http://www.oracle.com/us/support/policies/index.html • The Critical Patch Update & Security Alert page is located at http://www.oracle.com/technetwork/topics/security/alerts-086861.html

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Silverlight Cream for November 17, 2011 -- #1168

- by Dave Campbell

In this Issue: Colin Eberhardt, Lazar Nikolov, WindowsPhoneGeek, Jesse Liberty, Peter Kuhn, Derik Whittaker, Chris Koenig, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "Facebook Graph API and Silverlight Part 2 – Publishing data" Lazar Nikolov WP7: "Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control" Colin Eberhardt Metro/WinRT/W8: "Tip/Trick when working with the Application Bar in WinRT/Metro (C#)" Derik Whittaker Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up Pete Brown announced the completion of his book: It’s a wrap! I’ve completed writing Silverlight 5 in Action From SilverlightCream.com: Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control Colin Eberhardt's latest post is all about a helper class he wrote to suppress scrolling and pinch zoom of the WP7 browser control, which you might want to do if the browser is placed inside another control. Facebook Graph API and Silverlight Part 2 – Publishing data In this part 2 of his Facebook and Silverlight series, Lazar Nikolov shows how to post data to your profile or your friends' profiles Localizing a Windows Phone app Step by Step WindowsPhoneGeek's latest post is on Localizing a WP7 app .. another great tutorial with plenty of discussion, pictures, and a project to load up and follow Background Audio Part II: Copying Audio Files To Isolated Storage Continuing his WP7 series, Jesse Liberty has Part 2 of a mini-series on Background Audio up... in this episode he's using local audio and to do so, it must be in ISO Silverlight: Bugs in the multicast client In a Q/A session, Peter Kuhn was presented a nasty bug in the multicast client that he has verified exists in not only Silverlight 4 but also Silverlight 5 Beta, including a link to his entry on Connect. Tip/Trick when working with the Application Bar in WinRT/Metro (C#) Derik Whittaker offers up some good information about the Metro Application Bar and how to keep it where you want it New! Windows Phone Starter Kit for Podcasts Chris Koenig announced the release of a new starter kit for WP7... a starter kit for podcasts. Check out the links on Chris' site and the other two starter kits that are available 31 Days of Mango | Day #4: Compass Jeff Blankenburg continues with Day 4 of his Mango series with this post on the Compass and a cool app to demonstrate it 31 Days of Mango | Day #5: Gyroscope In Day 5, Jeff Blankenburg is talking about and discussing the gyroscope, of course if you have a phone as old as mine, you won't have a gyroscope and it's not on the emulator Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Comparison of Extreme Programming (XP) to Traditional Programming Methodologies

The comparison of extreme programming (XP) to traditional programming methodologies can find similarities between the historic biblical battle between David and Goliath. Goliath of Gath is a Philistine warrior renowned for his size, strength and battle tested skills. Much like Goliath, traditional methodologies are known to be cumbersome due to large amounts of documentation, and time consuming do to the time needed to gather all the information. However, traditional methodologies have been widely accepted by the software development community for years because of its attention to detail regarding project development and maintenance. David is a male Israelite teenager, who was small, fearless, and untrained in any type of formal combat. In a similar fashion, extreme programming focuses more on code over documentation so that time is spent on developing the project and not on cumbersome documentation of a project. Typically, project managers and developers are fearless when they start this type of project because they usually start with little to no documentation, and they expect to be given changes to be implemented at the start of every new project iteration. Because of the lack of need or desire for documentation in extreme programming projects they appear to act as if there is no formal process involved in developing an extreme programming project. This is a misnomer, because of the consistent development iterations and interaction with clients and users the quickly takes form because each iteration allows the project to be refined as the customer needs and desires change. Ravikant Agarwal and David Umphress documented a new approach to extreme programming called personal extreme programming (PXP) at the ACM Southeast Regional Conference in 2008. PXP is the application of extreme programming core concepts in a single developer team environment. PXP focuses on how to adjust the main concepts and practices of extreme programming that is typically centered in a group environment and how they can be altered to be beneficial for a single developer environment. Suzanne Smith and Sara Stoecklin are both advocates of extreme programming according to the Journal of Computing Sciences in Colleges and in fact they feel that it should receive more attention in introductory programming classes to allow students to better understand the software development process. Reasons why extreme programming is a good thing: Developers get to do more of what they love, Develop. Traditional software development methodologies tend to add additional demands on a project by requiring all requirements and project specifications to be fully defined prior to the start of the implementation phase of a project. A standard 40 hour work week. With limiting the work week to only 40 hours prevents developers from getting burned out on projects.

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E-Business Suite, ADF, Mobile and Eclipse: Oracle OpenWorld is Here!

- by Juan Camilo Ruiz

Oracle OpenWorld 2012 is around the corner! Lots of exciting news and content awaits for all attendees next week - the theme of my participation: ADF and E-Business Suite integration, together with ADF development in Oracle Enterprise Eclipse Package and JDeveloper.If you are coming to San Francisco and are a reader of this blog, you might be wondering what I'll be doing next week and also what should you attend? So, the following is the list of activities where I'll be participating or that I recommend you should not miss:First and foremost: On Thursday Oct. 4: Using Oracle ADF with Oracle E-Business Suite: The Full Integration View. 11.15 a.m - Moscone West 3003: This is an emerging hot topic among both ADF and Oracle E-Business Suite Customers. In this session I'll be doing a presentation with Sara Woodhull from the Applications Technology Group (ATG) in Oracle E-Business Suite and Siva Puthurkattil from Lake County, Illinois. Sunday, Sept. 30: I'll be hanging out at the ADF EMG User Day, learning directly from our users and Gurus. Monday, Oct. 1: Don't miss Chris Tonas's keynote for developers - at 10:45 am. Salon 8 at the Marriot - The Future of Development for Oracle Fusion—From Desktop to Mobile to Cloud. Then: At 12.15 p.m. Moscone West 3014 - Extend Oracle Fusion Apps to Tablets/Smartphones with Oracle Mobile Technology Followed by: At 1.45 p.m. Moscone West 3002/3004 - Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies I'll be participating in a couple of Hands-On Labs: Build Mobile Applications for Oracle E-Business Suite 1:45 PM- Marriott Marquis - Salon 10A And: Introduction to ADF 3.15 p.m - Marrriott Marquis - Salon 3/4. Tuesday, Oct. 2: I'll be at the Oracle Enterprise Pack for Eclipse demo booth showing some nice demos on ADF development with Eclipse. Wednesday, Oct. 3: Mobile Apps for Oracle E-Business Suite with Oracle ADF Mobile and Oracle SOA Suite 10:15 AM - Moscone West - 3001. Let's have a beer at the Oracle ADF Developer Meetup. OTN Louge 4:30 p.,m - 5.30 p.m! Thursday, Oct. 4: After my session, come to experience ADF development in Eclipse at the Oracle ADF for Java EE Developers with Oracle Enterprise Pack for Eclipse HandsOn Lab 12.45 p,m - Marriot room 3/4. All the Oracle OpenWorld related sessions can be found here: ADF - http://goo.gl/eJFNi Mobile: http://goo.gl/mGoRM E-Business Suite: http://goo.gl/5NqMd

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ArchBeat Link-o-Rama for 2012-04-11

- by Bob Rhubart

Oracle Technology Network Developer Day: MySQL - New York www.oracle.com Wednesday, May 02, 2012 8:00 AM – 4:30 PM Grand Hyatt New York 109 East 42nd Street, Grand Central Terminal New York, NY 10017 OTN Architect Day - Reston, VA - May 16 www.oracle.com The live one-day event in Reston, VA brings together architects from a broad range of disciplines and domains to share insights and expertise in the use of Oracle technologies to meet the challenges today’s solution architects regularly face. Registration is free, but seating is limited. InfoQ: Seven Secrets Every Architect Should Know www.infoq.com Frank Buschmann’s secrets: User Tasks-based Design, Be Minimalist, Ensure Visibility of Domain Concepts, Use Uncertainty as a Driver, Design Between Things, Check Assumptions, Eat Your Own Dog Food. Roadmaps for the IT shop’s evolution | Andy Mulholland www.capgemini.com Andy Mulholland discusses "the challenge of new technology and the disruptive change it brings, together with the needs to understand and plan, or even try to gain control of end-users implementations." Drive Online Engagement with Intuitive Portals and Websites | Kellsey Ruppel blogs.oracle.com "The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance," says WebCenter blogger Kellsey Ruppel. "And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more." New Exadata Customer Cases | Javier Puerta blogs.oracle.com Javier Puerta shares links to four new customer use cases featuring details on the solutions implemented at each of these sizable companies. Invoicing: It's time to catch up! | Jesper Mol www.nl.capgemini.com Capgemini's Jesper Mol diagrams an e-invoicing solution that includes Oracle Service Bus. Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri blogs.oracle.com Shub Lahiri shares a brief overview outlining the steps required to build such a simple project with Oracle Service Bus 11g and SAP Adapter for the PS3 release. Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH www.neooug.org More than 20 sessions over 4 tracks, featuring 18 speakers, including Oracle ACE Director Cary Millsap, Oracle ACE Director Rich Niemiec, and Oracle ACE Stewart Brand. Register before April 15 and save. Thought for the Day "Today, most software exists, not to solve a problem, but to interface with other software." — I. O. Angell

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Limiting Audit Exposure and Managing Risk – Q&A and Follow-Up Conversation

- by Tanu Sood

Thanks to all who attended the live ISACA webcast on Limiting Audit Exposure and Managing Risk with Metrics-Driven Identity Analytics. We were really fortunate to have Don Sparks from ISACA moderate the webcast featuring Stuart Lincoln, Vice President, IT P&L Client Services, BNP Paribas, North America and Neil Gandhi, Principal Product Manager, Oracle Identity Analytics. Stuart’s insights given the team’s role in providing IT for P&L Client Services and his tremendous experience in identity management and establishing sustainable compliance programs were true value-add at yesterday’s webcast. And if you are a healthcare organization looking to solve your compliance and security challenges, we recommend you join us for a live webcast on Tuesday, November 29 at 10 am PT. The webcast will feature experts from Kaiser Permanente, PricewaterhouseCoopers and Oracle and the focus of the discussion will be around the compliance challenges a healthcare organization faces and best practices for tackling those. Here are the details: Healthcare IT News Webcast: Managing Risk and Enforcing Compliance in Healthcare with Identity Analytics Tuesday, November 29, 201110:00 a.m. PT / 1:00 p.m. ET Register Today The ISACA webcast replay is now available on-demand and the slides are also available for download. Since we didn’t have time to address all the questions we received during the live Q&A portion of the webcast, we have captured responses to the remaining questions here. Please continue to provide us your feedback and insights from your experience in deploying identity compliance solutions. Q. Can you please clarify the mechanism utilized to populate the Identity Warehouse from each individual application's access management function / files? A. Oracle Identity Analytics (OIA) supports direct imports from applications. Data collection is based on Extract, Transform and Load (ETL) that eliminates the need to write connectors to different applications. Oracle Identity Analytics’ import engine supports complex entitlement feeds saved as either text files or XML. The imports can be scheduled on a periodic basis or triggered as needed. If the applications are synchronized with a user provisioning solution like Oracle Identity Manager, Oracle Identity Analytics has a seamless integration to pull in data from Oracle Identity Manager. Q. Can you provide a short summary of the new features in your latest release of Oracle Identity Analytics? A. Oracle recently announced availability of enhanced Oracle Identity Analytics. This release focused on easing the certification process by offering risk analytics driven certification, advanced certification screens, business centric views and significant improvement in performance including 3X faster data imports, 3X faster certification campaign generation and advanced auto-certification features, that will allow organizations to improve user productivity by up to 80%. Closed-loop risk feedback and IT policy monitoring with Oracle Identity Manager, a leading user provisioning solution, allows for more accurate certification reviews. And, OIA's improved performance enables customers to scale compliance initiatives supporting millions of user entitlements across thousands of applications, whether on premise or in the cloud, without compromising speed or integrity. Q. Will ISACA grant a CPE credit for attending this ISACA-sponsored webinar today? A. From ISACA: Hello and thank you for your interest in the 2011 ISACA Webinar Program! Unfortunately, there are no CPEs offered for this program, archived or live. We will be looking into the feasibility of offering them in the future. Q. Would you be able to use this to help manage licenses for software? That is to say - could it track software that is not used by a user, thus eliminating the software license? A. OIA’s integration with Oracle Identity Manager, a leading user provisioning solution, allows organizations to detect ghost accounts or unused accounts via account reconciliation. Based on company’s policies, this could trigger an automated workflow for account deletion or asking for further investigation. Closed-loop feedback between the two solutions would then allow visibility into the complete audit trail of when the account was detected, the action taken, by whom, when and the current status. Q. We have quarterly attestations and .xls mechanisms are not working. Once the identity data is correlated in Identity Analytics, do you then automate access certification? A. OIA’s identity warehouse analyzes and correlates identity data across various resources that allows OIA to determine a user’s risk profile, who the access review request should go to, along with all the relevant access details of the user. The access certification manager gets notification on what to review, when and the relevant data is presented in a business friendly screen. Based on the result of the access certification process, actions are triggered and results recorded and archived. Access review managers have visual risk indicators that also allow them to prioritize access certification tasks and efforts. Q. How does Oracle Identity Analytics work with Cloud Security? A. For enterprises looking to build their own cloud(s), Oracle offers a set of security services that cloud developers can leverage including Oracle Identity Analytics. For enterprises looking to manage their compliance requirements but without hosting those in-house and instead having a hosting provider offer managed Identity Management services to the organizations, Oracle Identity Analytics can be leveraged much the same way as you’d in an on-premise (within the enterprise) environment. In fact, organizations today are leveraging Oracle Identity Analytics to manage identity compliance in both these ways. Q. Would you recommend this as a cost effective solution for a smaller organization with @ 2,500 users? A. The key return-on-investment (ROI) on Oracle Identity Analytics is derived from automating compliance processes thereby eliminating administrative overhead, minimizing errors, maintaining cost- and time-effective sustainable compliance processes and minimizing audit exposures and penalties. Of course, there are other tangible benefits that are derived from an Oracle Identity Analytics implementation as outlined in the webcast. For a quantitative analysis of your requirements and potential ROI calculation, we recommend you refer to the Forrester Study on Total Economic Impact of Oracle Identity Analytics. For an in-person discussion, please email Richard Caldwell.

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SQL SERVER – BI Quiz Hint – Performance Tuning Cubes – Hints

- by pinaldave

I earlier wrote about SQL BI Quiz over here and here. The details of the quiz is here: Working with huge data is very common when it is about Data Warehousing. It is necessary to create Cubes on the data to make it meaningful and consumable. There are cases when retrieving the data from cube takes lots of the time. Let us assume that your cube is returning you data very quickly. Suddenly on one day it is returning the data very slowly. What are the three things will you to diagnose this. After diagnose what you will do to resolve performance issue. Participate in my question over here I required BI Expert Jason Thomas to help with few hints to blog readers. He is one of the leading SSAS expert and writes a complicated subject in simple words. If queries were executing properly before but now take a long time to return the data, it means that there has been a change in the environment in which it is running. Some possible changes are listed below:- 1) Data factors:- Compare the data size then and now. Increase in data can result in different execution times. Poorly written queries as well as poor design will not start showing issues till the data grows. How to find it out? (Ans : SQL Server profiler and Perfmon Counters can be used for identifying the issues and performance tuning the MDX queries) 2) Internal Factors:- Is some slow MDX query / multiple mdx queries running at the same time, which was not running when you had tested it before? Is there any locking happening due to proactive caching or processing operations? Are the measure group caches being cleared by processing operations? (Ans : Again, profiler and perfmon counters will help in finding it out. Load testing can be done using AS Performance Workbench (http://asperfwb.codeplex.com/) by running multiple queries at once) 3) External factors:- Is some other application competing for the same resources? HINT : Read “Identifying and Resolving MDX Query Performance Bottlenecks in SQL Server 2005 Analysis Services” (http://sqlcat.com/whitepapers/archive/2007/12/16/identifying-and-resolving-mdx-query-performance-bottlenecks-in-sql-server-2005-analysis-services.aspx) Well, these are great tips. Now win big prizes by participate in my question over here. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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Great Expectations - Fusion HCM Highlights at OOW

- by Kathryn Perry

A guest post by Lisa Conley, Principal Product Strategy Manager, Fusion HCM, Oracle Applications Development Oracle Open World is just around the corner! There's always so much to see and do and learn at the conference so I want to share some of the 'don't miss' Fusion HCM highlights with you. (Use this tool to search by session number to get a full description.) For starters, we have several customers who will be sharing their Fusion HCM implementation stories. We'll kick off these presentations with a customer panel at 12:15 on Monday in Moscone West 2005 (CON9420). You'll hear from Zillow, the Gerson Lehrman Group, UBS, and ConAgra about their experiences with our products. Oracle partners MarketSphere (CON8581) and eVerge (CON3800) have implemented Fusion HCM themselves and and will talk about how they'll use their experiences to help customers with their implementations (both are in Moscone West 2006). Beth Correa, CEO of Official Payroll Advisor, will highlight her favorite things about Oracle Fusion HCM Payroll on Tuesday at 11:45 in Moscone West 2006 (CON6691). And you'll get to hear from customers again when they speak with Steve Miranda in his Oracle Applications: Strategic Directions and Recommendations session on Tuesday at 1:15 in Moscone West 2002/2004 (CON11434). To bring it all together for you, we've listed all your Fusion HCM opportunities to learn and interact in this Focus On Document. I am really looking forward to the sessions on Human Capital Management in the Cloud. The Oracle Cloud combines the multiple product offerings into a single environment that leverages a common technology infrastructure enabling users to focus on their business - not the business of managing environments. On Tuesday at 10:15 in Moscone West 2002/2004, there is a General Session entitled the Future of Oracle HCM -- Strategy and Roadmap (GEN9505). This will touch on all product lines. Fusion HCM will be highlighted in Gretchen Alarcon's Oracle HCM: Overview, Strategy, Customer Experiences, and Roadmap session on Monday at 12:15 in Moscone West 2005 (CON9410). Also on Tuesday at 1:15 in Moscone West 2006, is a session focused on Talent Management and how you can try out these new products, co-existing with your current product set (CON9430). This is important in that you can test the waters before diving in. ConAgra will be sharing their experience in this session as well. And of course, if you want to have a personal demonstration, please come by the Oracle DEMOgrounds in West Exhibition Hall Level 1 or the Oracle Cloud Services Lounge at Moscone West Level 3 where our Oracle HCM Cloud Services experts will be ready to answer your questions. I hope you have a wonderful week in San Francisco.Lisa ConleyPrincipal Product Strategy Manager, Fusion HCMApplications DevelopmentOracle Corporation

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Integration Patterns with Azure Service Bus Relay, Part 2: Anonymous full-trust .NET consumer

- by Elton Stoneman

This is the second in the IPASBR series, see also: Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service Part 2 is nice and easy. From Part 1 we exposed our service over the Azure Service Bus Relay using the netTcpRelayBinding and verified we could set up our network to listen for relayed messages. Assuming we want to consume that service in .NET from an environment which is fairly unrestricted for us, but quite restricted for attackers, we can use netTcpRelay and shared secret authentication. Pattern applicability This is a good fit for scenarios where: the consumer can run .NET in full trust the environment does not restrict use of external DLLs the runtime environment is secure enough to keep shared secrets the service does not need to know who is consuming it the service does not need to know who the end-user is So for example, the consumer is an ASP.NET website sitting in a cloud VM or Azure worker role, where we can keep the shared secret in web.config and we don't need to flow any identity through to the on-premise service. The service doesn't care who the consumer or end-user is - say it's a reference data service that provides a list of vehicle manufacturers. Provided you can authenticate with ACS and have access to Service Bus endpoint, you can use the service and it doesn't care who you are. In this post, we’ll consume the service from Part 1 in ASP.NET using netTcpRelay. The code for Part 2 (+ Part 1) is on GitHub here: IPASBR Part 2 Authenticating and authorizing with ACS In this scenario the consumer is a server in a controlled environment, so we can use a shared secret to authenticate with ACS, assuming that there is governance around the environment and the codebase which will prevent the identity being compromised. From the provider's side, we will create a dedicated service identity for this consumer, so we can lock down their permissions. The provider controls the identity, so the consumer's rights can be revoked. We'll add a new service identity for the namespace in ACS , just as we did for the serviceProvider identity in Part 1. I've named the identity fullTrustConsumer. We then need to add a rule to map the incoming identity claim to an outgoing authorization claim that allows the identity to send messages to Service Bus (see Part 1 for a walkthrough creating Service Idenitities): Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: fullTrustConsumer Output claim type: net.windows.servicebus.action Output claim value: Send This sets up a service identity which can send messages into Service Bus, but cannot register itself as a listener, or manage the namespace. Adding a Service Reference The Part 2 sample client code is ready to go, but if you want to replicate the steps, you’re going to add a WSDL reference, add a reference to Microsoft.ServiceBus and sort out the ServiceModel config. In Part 1 we exposed metadata for our service, so we can browse to the WSDL locally at: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc?wsdl If you add a Service Reference to that in a new project you'll get a confused config section with a customBinding, and a set of unrecognized policy assertions in the namespace http://schemas.microsoft.com/netservices/2009/05/servicebus/connect. If you NuGet the ASB package (“windowsazure.servicebus”) first and add the service reference - you'll get the same messy config. Either way, the WSDL should have downloaded and you should have the proxy code generated. You can delete the customBinding entries and copy your config from the service's web.config (this is already done in the sample project in Sixeyed.Ipasbr.NetTcpClient), specifying details for the client: <client> <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net" behaviorConfiguration="SharedSecret" binding="netTcpRelayBinding" contract="FormatService.IFormatService" /> </client> <behaviors> <endpointBehaviors> <behavior name="SharedSecret"> <transportClientEndpointBehavior credentialType="SharedSecret"> <clientCredentials> <sharedSecret issuerName="fullTrustConsumer" issuerSecret="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/> </clientCredentials> </transportClientEndpointBehavior> </behavior> </endpointBehaviors> </behaviors> The proxy is straight WCF territory, and the same client can run against Azure Service Bus through any relay binding, or directly to the local network service using any WCF binding - the contract is exactly the same. The code is simple, standard WCF stuff: using (var client = new FormatService.FormatServiceClient()) { outputString = client.ReverseString(inputString); } Running the sample First, update Solution Items\AzureConnectionDetails.xml with your service bus namespace, and your service identity credentials for the netTcpClient and the provider:  <netTcpClient identityName="fullTrustConsumer" symmetricKey="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/> Then rebuild the solution and verify the unit tests work. If they’re green, your service is listening through Azure. Check out the client by navigating to http://localhost:53835/Sixeyed.Ipasbr.NetTcpClient. Enter a string and hit Go! - your string will be reversed by your on-premise service, routed through Azure: Using shared secret client credentials in this way means ACS is the identity provider for your service, and the claim which allows Send access to Service Bus is consumed by Service Bus. None of the authentication details make it through to your service, so your service is not aware who the consumer is (MSDN calls this "anonymous authentication").

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Silverlight Cream for May 12, 2010 -- #860

- by Dave Campbell

In this Issue: Miroslav Miroslavov(-2-), Mike Snow(-2-, -3-), Paul Sheriff, Fadi Abdelqader, Jeremy Likness, Marlon Grech, and Victor Gaudioso. Shoutouts: Andy Beaulieu has a cool WP7 game up and is looking for opinions/comments: Droppy Pop: A Windows Phone 7 Game Karl Shifflett has code and video tutorials up for the app he wrote for the WPF LOB tour he just did: Stuff – WPF Line of Business Using MVVM Video Tutorial From SilverlightCream.com: Flipping panels I had missed this 3rd part of the CompleteIT explanation. In this post Miroslav Miroslavov describes the page flipping they're doing. Great explanation and all the code included. Flying objects against you The 4th part of the CompleteIT explanation is blogged by Miroslav Miroslavov where he is discussing the screen elements 'flying toward' the user. Silverlight Tip of the Day #17 – Double Click Mike Snow's Tip of the Day 17 is showing how to implement mouse double-clicks either for an individual control or for an entire app. Silverlight Tip of the Day #18 – Elastic Scrolling In Mike Snow's Tip of the Day 18, he's talking about and showing some 'elastic' scrolling in his image viewer application. He's asking for opinions and suggestions. Silverlight Tip of the Day #19 – Using Bing Maps in Silverlight Mike Snow's Tips are getting more elaborate :) ... Number 19 is about using the BingMap control in your Silverlight app. Control to Control Binding in WPF/Silverlight Paul Sheriff demonstrates control to control binding... saving a bunch of code behind in the process. Project included. Your First Step to the Silverlight Voice/Video Chatting Client/Server Fadi Abdelqader has a post up at CodeProject using the WebCam and Mic features of Silverlight 4 to setup a voice & video chatting app. MVVM Coding by Convention (Convention over Configuration) Jeremy Likness discusses Convention over Configuration and gives up some good MVVM nuggets along the way... check out his nice long post and grab the source for the project too... and also check out the external links he has in there. MEFedMVVM changes >> from cool to cooler Marlon Grech has refactored MEFedMVVM, and in addition is working with other MVVM framework folks to use some of the same MEF techniques in theirs... code on CodePlex New Silverlight Video Tutorial: How to Create a Silverlight Paging System to Load new Pages In Victor Gaudioso's latest video tutorial he builds a ContentHolder UserControl that will load any page on demand into your MainPage.xaml Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Working with Reporting Services Filters – Part 3: The TOP and BOTTOM Operators

- by smisner

Thus far in this series, I have described using the IN operator and the LIKE operator. Today, I’ll continue the series by reviewing the TOP and BOTTOM operators. Today, I happened to be working on an example of using the TOP N operator and was not successful on my first try because the behavior is just a bit different than we find when using an “equals” comparison as I described in my first post in this series. In my example, I wanted to display a list of the top 5 resellers in the United States for AdventureWorks, but I wanted it based on a filter. I started with a hard-coded filter like this: Expression Data Type Operator Value [ResellerSalesAmount] Float Top N 5 And received the following error: A filter value in the filter for tablix 'Tablix1' specifies a data type that is not supported by the 'TopN' operator. Verify that the data type for each filter value is Integer. Well, that puzzled me. Did I really have to convert ResellerSalesAmount to an integer to use the Top N operator? Just for kicks, I switched to the Top % operator like this: Expression Data Type Operator Value [ResellerSalesAmount] Float Top % 50 This time, I got exactly the results I expected – I had a total of 10 records in my dataset results, so 50% of that should yield 5 rows in my tablix. So thinking about the problem with Top N some more, I switched the Value to an expression, like this: Expression Data Type Operator Value [ResellerSalesAmount] Float Top N =5 And it worked! So the value for Top N or Top % must reflect a number to plug into the calculation, such as Top 5 or Top 50%, and the expression is the basis for determining what’s in that group. In other words, Reporting Services will sort the rows by the expression – ResellerSalesAmount in this case – in descending order, and then filter out everything except the topmost rows based on the operator you specify. The curious thing is that, if you’re going to hard-code the value, you must enter the value for Top N with an equal sign in front of the integer, but you can omit the equal sign when entering a hard-coded value for Top %. This experience is why working with Reporting Services filters is not always intuitive! When you use a report parameter to set the value, you won’t have this problem. Just be sure that the data type of the report parameter is set to Integer. Jessica Moss has an example of using a Top N filter in a tablix which you can view here. Working with Bottom N and Bottom % works similarly. You just provide a number for N or for the percentage and Reporting Services works from the bottom up to determine which rows are kept and which are excluded.

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BizTalk 2009 - Custom Functoid Categories

- by StuartBrierley

I recently had cause to code a number of custom functoids to aid with some maps that I was writing. Once these were developed and deployed to C:\Program Files\Microsoft BizTalk Server 2009\Developer Tools\Mapper Extensions a quick refresh allowed them to appear in toolbox. After dropping these on a map and configuring the appropriate inputs I tested the map to check that they worked as expected. All but one of the functoids worked as expecetd, but the final functoid appeared not to be firing at all. I had already tested the code used in a simple test harness application, so I was confident in the code used, but I still needed to figure out what the problem might be. Debugging the map helped me on the way; for some reason the functoid in question was not shown correctly - the functoid definition was wrong. After some investigations I found that the functoid type you assign when coding a custom functoid affects more than just the category it appears in; different functoid types have different capabilities, including what they can link too. For example, a logical functoid can not provide content for an output element, it can only say whether the element exists. Map this via a Value Mapping functoid and the value of true or false can be seen in the output element. The functoid I was having problems with was one whare I had used the XPath functoid type, this had seemed to be a good fit as I was looking up content in a config file using xpath and I wanted it to appear the advanced area. From the table below you can see that this functoid type is marked as "Internal Only", preventing it from being used for custom functoids. Changing my type to String allowed the functoid to function as expected. Category Description Toolbox Group Assert Internal Use Only Advanced Conversion Converts characters to and from numerics and converts numbers from one base to another. Conversion Count Internal Use Only Advanced Cumulative Performs accumulations of the value of a field that occurs multiple times in a source document and outputs a single output. Cumulative DatabaseExtract Internal Use Only Database DatabaseLookup Internal Use Only Database DateTime Adds date, time, date and time, or add days to a specified date, in output data. Date/Time ExistenceLooping Internal Use Only Advanced Index Internal Use Only Advanced Iteration Internal Use Only Advanced Keymatch Internal Use Only Advanced Logical Controls conditional behavior of other functoids to determine whether particular output data is created. Logical Looping Internal Use Only Advanced MassCopy Internal Use Only Advanced Math Performs specific numeric calculations such as addition, multiplication, and division. Mathematical NilValue Internal Use Only Advanced Scientific Performs specific scientific calculations such as logarithmic, exponential, and trigonometric functions. Scientific Scripter Internal Use Only Advanced String Manipulates data strings by using well-known string functions such as concatenation, length, find, and trim. String TableExtractor Internal Use Only Advanced TableLooping Internal Use Only Advanced Unknown Internal Use Only Advanced ValueMapping Internal Use Only Advanced XPath Internal Use Only Advanced Links http://msdn.microsoft.com/en-us/library/microsoft.biztalk.basefunctoids.functoidcategory(BTS.20).aspx http://blog.eliasen.dk/CommentView,guid,d33b686b-b059-4381-a0e7-1c56e808f7f0.aspx

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