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• Oracle at Work videó: Banca Transilvania, Exadata és Exalogic, alkalmazások és adattárház

  - by user645740

  Az ORACLE AT WORK videók sorában most a Banca Transilvania romániai bank felso vezetoi osztják meg gyakorlati tapasztalataikat az Exadata Database Machine és az Exalogic megoldások banki muködésérol. Videó link: Video Case Study with Banca Transilvania.    A kolozsvári székhelyu Banca Transilvania a harmadik legnagyobb bank Romániában, 1,5 millió aktív ügyfelet kezel, a bank növekszik. Amikor 1999-ben megjelent a II. generációs Exadata V2-es sorozat, ebbol a Banca Transilvania volt az elso banki vásárló a világon. Eloször az adattárházukat helyezték át Exadatára, hatalmas teljesítmény ugrást tapasztaltak, amit az üzlet ki is tudott használni, több riport, extrém jó válaszidokkel, gyorsabb batch futások. A cél a banki architektúra Exadata és Exalogic rendszerre történo konszolidálása. A videóban az Exadata + Exalogic megoldásuk elonyeirol a Banca Transilvania vezetoi beszélnek: Robert C. Rekkers, CEO;  Leontin Toderici, COO;  Marius Ursuti, IT Director. az alkalmazásaikat Oracle-ön konszolidálják kártya rendszer új core-banking rendszer: FLEXCUBE is az Exadatán fog muködni, ez segíti a bankot a növekedésben, a növekvo ügyfélszám, tranzakciók kezelésében Siebel CRM tesztelik az Exa architektúrán az Oracle E-Business Suite alkalmazásokat is legjobb teljesítmény Oracle adatbázisokra, kisebb válaszidok, adattárház és Oracle OLAP: költségcsökkenés, 30-szor gyorsabb muködés Exalogic: alkalmazásszerverek konszolidációja WebLogic szerveren a bank tesztjei is azt mutatják, hogy az Exalogic elonyei még jobban kidomborodnak az Exadata használatával együtt a gépek beállítását követoen 24 órán belül már kezdhetik a munkát, az elore telepített szoftverekkel, a gyárilag alaposan tesztelt és hangolt gépekkel egyszerubb architektúra, ennek menedzsmentje is kisebb költségu általánosan minden rendszer bevezetési ideje lecsökken az Exa architektúrán lehetové teszi új termékek és szolgáltatások gyorsabb bevezetését költségcsökkentés, teljes költség, Total Cost csökkent kiemelték az Oracle Corporation  felkészült csapatának rugalmasságát az Oracle folyamatos fejlesztése, innovációja, supportja Videó link: Video Case Study with Banca Transilvania.

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• Hill International Wins Oracle Eco-Enterprise Innovation Award

  - by Evelyn Neumayr

  In my last blog entry, I discussed Oracle’s Eco-Enterprise Innovation Award, part of the Oracle Excellence awards. Nominations for this year’s awards are due July 17. These awards are presented to organizations that use Oracle products to reduce their environmental footprint while improving their operational efficiency. One of last year’s winners was Hill International. Engineering News-Record magazine recently ranked Hill as the eighth-largest construction management firm in the United States. Hill International was able to streamline its forecasting and improve its visibility into its construction projects’ productivity and profitability using Oracle Primavera. They also implemented Oracle Hyperion Financial Management to standardize its financial reporting and forecasting processes and support its decision-making. With Oracle, Hill gained visibility into the true productivity of each project and cut its financial reporting cycle time from two weeks to one. The company also used the data generated to support new construction project proposals and determine the profitability of potential projects. Hill International realized significant cost savings and reduced its environmental impact on its US$400 million Comcast Center construction project in Philadelphia by centralizing its data storage, reducing paper usage, and maximizing project efficiency. It also leveraged the increased visibility offered by the Oracle solutions to make more environmentally-sound business decisions regarding on-site demolition, re-use of previous structures, green design of new facilities, procurement, and materials usage. See more about Hill International and the other Eco-Enterprise Innovation award winners here.  

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• Integrating with Oracle Fusion Applications: Discovering Integration Artifacts

  - by Lionel Dubreuil

  Oracle Enterprise Repository serves as the core element to the Oracle SOA Governance solution. An industry-leading metadata repository, Oracle Enterprise Repository provides a solid foundation for delivering governance throughout the service-oriented architecture (SOA) lifecycle by acting as the single source of truth for information surrounding SOA assets and their dependencies. For Fusion Applications, the use of OER has been extended to include other integration asset types such as interface tables and other technical information such as data models, tables, views, lookups, profile options, et cetera. E-Business Suite users familiar with iRepository or eTRM will recognize the functionality in Fusion Applications OER. Oracle Enterprise Repository for Fusion Applications provides a common catalog of technical information, searchable using many different mechanisms. Customers can locate technical information by the name, description or keyword of the information they are looking for. They can also search by the type of asset they are trying to locate and/or where the asset sits in the product taxonomy. They can also see the how the asset dances in the choreography of some illustrative co-existence scenarios. These scenarios are laid out as both functional flow diagrams as well as technical interaction diagrams. Rajesh Raheja, software architect at Oracle, has recently posted an article on this topic: visibility and control are the key tenets to SOA governance, and the first step in integrating with Oracle Fusion Applications is to find out what are the integration options available. Oracle Enterprise Repository, an industry-leading metadata repository, provides this visibility. You can find his full blog post here.

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• Oracle VM server for SPARC 2.2 on S11

  - by Liam Merwick

  Oracle VM Server for SPARC 2.2 has been released for a little while now. The https://blogs.oracle.com/virtualization blog has an overview of all the 2.2 features. Initially, what was released was the SVR4 package for Solaris 10 (which is unbundled and wasn't constrained by any external schedule). On Solaris 11, the 'ldomsmanager' package is built into Solaris (and therefore doesn't need to be downloaded separately) so it is delivered as part of an S11 Support Repository Update (SRU). Some of the features in 2.2 are specific to S11 (SR-IOV and the ability to live migrate between machines with different CPU types) and so there have been many requests to know when are the S11 bits coming. Solaris 11 SRU8.5 was released on Friday and this includes Oracle VM server for SPARC 2.2 so if you're already running an S11 SRU all you need do is a 'pkg update' to get the 2.2 bits. If you're still running the original S11 and your 'pkg publisher' output shows the /release repository then you'll need to sign up for the /support repo by getting the appropriate keys and certificates to access the repository (requires a support contract). The 2.2 Admin Guide documents how to do this upgrade on S11 Two S11 articles which have some useful details on upgrading (not just 'ldomsmanager') via the support repositories are: How to Update Oracle Solaris 11 Systems From Oracle Support Repositories by Glynn Foster Tips for Updating Your Oracle Solaris 11 System from the Oracle Support Repository by Peter Dennis In particular, if you'd like to stick with the v2.1 release when upgrading to SRU8.5 or greater, see the 'pkg freeze' section of Peter's article.

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• Bahnbrechend und einsatzbereit: Oracle 12c In-Memory-Option Launch in Frankfurt

  - by Anne Manke

  Seit der Ankündigung der Oracle 12c In-Memory-Databankoption in San Francisco auf der Openworld im letzten Jahr, ist die DB Community gespannt, was diese bahnbrechende Technologie für Ad-hoc-Echtzeitanalysen von Live-Transaktionen, Data Warehousing, Reporting und Online Transaction Processing (OLTP) bringen wird. Die Messlatte liegt hoch, denn Larry Ellison verspricht mit der neuen 12c In-Memory-Option eine 100-fach schnellerer Verarbeitung von Abfragen bei Echtzeitanalysen für OLTP Prozesse oder Datawarehouses eine Verdoppelung der Transaktionsverarbeitung eine 100%ige Kompatibilität zu bestehenden Anwendungen Daten werden im Zeilenformat und Spaltenformat (In-Memory) abgelegt, und sind dabei aktiv und konsitstent Cloud-ready ohne Datamigration eine Ausweitung der In-Memory-basierten Abfrageprozesse auf mehrere Server    Um nur einige Features zu nennen >> mehr Infos finden Sie hier! Abfragen werden mit der neuen 12c In-Memory-Datenbankoption schneller bearbeitet, als die Anfrage gestellt werden kann, so Larry Ellison. Am 17. Juni 2014 wird die 12c In-Memory auf einer exklusiven Launch-Veranstaltung in Frankfurt am Main vorgestellt. Auf der Agenda stehen Vorträge, Diskussionen und eine LiveDemo der In-Memory-Datenbankoption.  Melden Sie sich jetzt an! Ort & Zeit: 17. Juni 2014, 9:30 - 15:15 Uhr in Radisson Blu Hotel (Franklinstrasse 65, 60486 Frankfurt am Main) Agenda 9:30 Registrierung 10:00 Begrüßung Guenther Stuerner, Vice President Sales Consulting, Oracle Deutschland (in deutscher Sprache) 10:15 Analystenvortrag Carl W. Olofson, Research Vice President, IDC (in englischer Sprache) 10:35 Keynote Andy Mendelsohn, Head of Database Development, Oracle (in englischer Sprache) 11:35 Podiumsdiskussion (in englischer Sprache): · Jens-Christian Pokolm, Postbank Systems AG · Andy Mendelsohn, Head of Database Development, Oracle · Carl W. Olofson, Research Vice President, IDC · Dr. Dietmar Neugebauer, Vorstandsvorsitzender, DOAG 12:30 Mittagessen 13:45 Oracle Database In Memory Option    Perform – Manage – Live Demo Ralf Durben, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 14:30 In Memory – Revolution for your DWH – Real Time Datawarehouse – Mixed Workloads – Live Demo – Live Data Query Alfred Schlaucher, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 15:15 Schlusswort & Networking

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• Oracle Kicks Summer off Right with Our FY14 Global Partner Kickoff

  - by Kristin Rose

  Are you ready to see what Oracle has in store for FY14? How about hearing from top Oracle Executives like Mark Hurd and Thomas Kurian, as they explain how you can make more money with Oracle? Are you reading this blog? If you answered yes to any of the above questions and want to find out how Oracle’s strategy for the next fiscal year will affect your business, don’t miss Oracle’s FY14 Global Partner Kickoff event taking place Tuesday, June 25th at 9:00AM PT. Kick start your summer by participating in this live Oracle PartnerNetwork event! Here is how you can: 1. Send questions during the live event via Twitter using @oraclepartners and #OPN in your tweets! 2. Take part in our exciting FY14 Partner Kickoff Twitter contest and get entered to win a FREE OPN Exchange pass! Do this by tweeting @oraclepartners a creative picture of your team watching the LIVE event. The winner will be selected at the end of the show! 3. Finally, help us spread the word to the Twitter community using this tweet: “Can’t wait for #Oracle’s Global FY14 Partner Kickoff tomorrow 6/25 at 9AM PT! Join the #OPN conversation! http://bit.ly/12goIPR” You can join the live event by visiting the OPN homepage or OPN's Facebook page the day of the event. Red Stack. Red team. Engineered for Growth! The OPN Communications Team 

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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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• The latest Oracle Social Network News from Open World

  - by me

  Highlights Oracle and Partners showcase the latest development around  Oracle Social Network  (OSN) Integration of OSN Social Fabric into Business Applications like Finance, HCM and Customer Experience Partners like Cisco WebEx, Avaya, Weemo, Lingotek and HarQen showcase OSN integration Oracle shares details around internal OSN deployment Please visit us at 2413 Moscone South  Exhibition Hall  and  experience a live OSN demo Social Fabric  Oracle Social Network socializes your Applications, Process and Content within your Enterprise. Here are some examples what is shown at Oracle Open World. Socialize the Finance department Enable Finance departments to collaborate instantly during quarter close with real-time information access Enable finance professionals in the back office to easily interact with the rest of the company Provide privacy when discussing sensitive financial results within Conversations  Socialize Human Capital Management (HCM) Promotes attainable performance goals that achieve the business objectives of the enterprise Capture expertise across the network Continuous feedback loop provided that results in productivity and innovation improvement tied to higher employee engagement OSN and Customer Experience Find the person with the best skills to assist with the issue Real-time collaboration in  context of the issue Track an Agent’s collaboration contributions Identify and contribute relevant knowledge back to the system Cisco/Webex integration The Web Conferencing tool of your choice can be integrated with OSN. In the example below you can see the integration of the Cisco WebEx solution into OSN. and sure - this works on mobile devices as well  OSN @ Oracle Oracle has deployed OSN as part of the internal Fusion CRM application rollout. After just 4 month we can see impressive usage patterns.

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• Oracle Unified Method 5 Essentials Exam (Beta)

  - by user535886

  Oracle Unified Method 5 Essentials (1Z1-568) exam The Oracle Unified Method Certified Implementation Specialist Certification identifies professionals who are skilled in Oracle’s all inclusive methodology. The certification covers the core features the Oracle Unified Method suite, including but not limited to, Focus Areas, Use Cases, and Requirements Gathering. The certification proves a baseline of the consultant’s knowledge and allows the implementation team to work as a cohesive team from day 1. Up-to-date training and field experience are highly recommended. Target Audience: implementation consultants. We are offering to Oracle Partners & Employees beta exam vouchers to earn Oracle Implementation Specialist credential. Exam appointments will be open soon for scheduling at authorized Pearson Vue testing centers. Due to the high demand we process the requests on a first-come, first-served basis. If you would like to request a voucher, please send an e-mail to [email protected] with the following information for each participant: first and last name; business email address, company name, and exam name. 

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• Oracle Enterprise Manager 12c R3 introduces advancements in cloud lifecycle and operations management

  - by Anand Akela

  Oracle Enterprise Manager 12c Release 3 (R3) was announced ( Press Release ) earlier today. It is now available for download at  OTN . This latest release features improvements in several areas, including: Improvements to Private Cloud and Engineered Systems Management Expanded Middleware and Application Management Capabilities Efficiency Gains for Enterprise manager Users in EM’s Enterprise-Ready Framework You can learn more about what's new in the Oracle Enterprise Manager 12c R3 in the Enterprise Manager 12c documentation . You will see more blogs and details about the new features during the next few weeks. Please let us what On July 18th, you can join us at a webcast to hear Thomas Kurian, EVP of Product Development on what Oracle Engineering has achieved with Oracle Enterprise Manager 12c Release 3 to address these challenges. Later, during this webcast, Oracle experts will discuss the latest capabilities in Oracle Enterprise Manager 12c Release 3 for cloud lifecycle and operations management. The presentation will be followed by a live Q&A session with Oracle experts. You can also join us online on Twitter to get your specific questions answered. Please use hash tag #em12c to join the conversation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Register Now for the Webcast! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Arrow ECS Oracle OpenWorld update

  - by mseika

  A date to mark in your diaries now! On Tuesday 23rd October will be holding our post Oracle OpenWorld Oracle. Covering all the important announcements from Oracle OpenWorld, this must attend event will be held in the Royal Exchange, London. The full agenda and speaker line up is being finalised but we will cover all the major strategy and product announcements from Oracle OpenWorld, FY 13 Channel Strategy and Partnering with Arrow ECS. Oracle OpenWorld a Channel Perspective, David Tweddle - Head of UK Alliance and Channel Hardware Announcements, Christopher Lindsay - Oracle Hardware EMEA Software Announcements, speaker to be confirmed Arrow ECS Focus and Strategy, Simon Rushbrook - Business Development Manager, Arrow ECS Summary and close, Nick Tinsley - Sales Director Who should attend? The event is subject Oracle NDA and is aimed at sales and pre-sales personal within your organisation. This event will commence at 12.30 with lunch, presentations will start at 1.30 and will close at 4.30 followed by drinks and networking. Full details to follow shortly but save the date and register now. Date & Time Tuesday 23rd October 201212.30pm - 4.30pm Post event drinks will be servedfrom 4.30pm Location London OfficeEntrance 2, Fourth Floor,The Royal Exchange,London, EC3V 3LN Click here for directions >

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• Eclipse and Oracle Fusion Development - Free Virtual Event, July 10th

  - by Carlos Chang

    Below is one of many sessions covering Oracle Fusion Development.  It's a free virtual event on July 10. Live chats with Oracle's technical staff.  Check it out! Oracle Enterprise Pack for Eclipse - ADF Development Oracle ADF Development has never been easier in Eclipse. During this session we will explore best practices to use standard Java EE technologies like EJBs and JPA to build rich ADF applications based on ADF Data Controls, Task Flows, and ADF Faces components all within Oracle Enterprise Pack for Eclipse (OEPE) 12c. We will also look at how OEPE’s AppXRay technology enables developers to understand and visualize dependency relationships between ADF components, xml descriptors, and Java objects in order to drive validation, content assist, and refactoring. Free Virtual Developer Day - Fusion Middleware Development Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Development platform including ADF, ADF Mobile, Oracle WebCenter Portal, Business Intelligence and more. Online seminars and hands-on labs available directly from your browser. Join us on July 10!  Register here. 

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• Oracle Database 12c Technical Trainin

  - by mseika

  Audience Database Administrators, Solutions Architects, System Engineers, Technical Consultants, Implementation and support personnel, Technical Analysts, and Developers. What We Are Announcing During his opening keynote at Oracle OpenWorld 2012, Larry Ellison previewed Oracle Database 12c - the latest generation of the database market leader and Oracle flagship product. Oracle Database 12c introduces many groundbreaking features making it the database foundation of choice for the cloud. Many years of development effort have been focused on introducing innumerable new technological innovations centered on the cloud computing platform. This training session will focus on the specific needs of our Oracle partner community and developers, and provide insight into the many features and capabilities your customers will be looking to leverage in their own environments. Topics includes: Consolidation and Cloud Strategies Deep dive into the key Database 12c Options Migrating to Oracle Database 12c Webcast Details Speaker: Sean Stacey, Director of Platform Technology Solutions.Please note that you will need to join both the Audio and Web Conferences to attend. Please plan on joining 10 minutes before the scheduled time. Region: Date & Time Audio Conference Web Conference Calendar NAS, LAD, EMEA July 28am PT (US) Duration: 1 hour US/Canada: (866) 900-7470Click for local numberIf your country is not listed, dial +1 (706) 634-7953. Local charges may applyCONFERENCE ID: 98498078 Click here to joinPassword: Oracle123 Add this session to your calendar If you have any questions, please contact: Yvonne OungSenior Manager, Channel [email protected]

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• Oracle OpenWorld 2012

  - by Maria Colgan

  I can't believe it's time for OpenWorld again! Oracle OpenWorld is the largest gathering of Oracle customers, partners, developers, and technology enthusiasts. This year it will take place between September 30th and October 4th in San Francisco. Of course, the Optimizer development group will be there and you will have multiple opportunities to meet the team, in one of our technical sessions, or at the Oracle Database demogrounds. This year the Optimizer team has 2 technical sessions, as well as a booth in the Oracle Database demogrounds. Tuesday, October 2nd at 1:15pm Oracle Optimizer: Harnessing the Power of Optimizer Hints Session CON8455 at Moscone South - room 103 In this session we will discuss in detail how optimizer hints are interpreted, when they should be used, and why they sometimes appear to be ignored. Thursday, October 4th at 12:45pm Oracle Optimizer: An Insider’s View of How the Optimizer Works Session CON8457 at Moscone South - room 104This session explains how the latest version of the optimizer works and the best ways you can influence its decisions to ensure you get optimal execution every time. It will also include a full history of the Cost Based Optimizer, so make sure you stick around for this one! If you have burning Optimizer or statistics related questions, or if you just want to pick up an Optimizer bumper sticker, you can stop by the Optimizer demo booth. This year we are located in booth 3157, in the Database area of the demogrounds, in Moscone South. Members of the Optimizer development team will be there Monday through Wednesday from 9:45 am until 6pm. The full Oracle OpenWorld catalog is on-line, or you can browse by speakers by name. So start planning your trip today! +Maria Colgan

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• Bring on the Cheer, Oracle’s Q3 is Here

  - by Kristin Rose

  November is long gone and December is near… this must mean OPN’s Q2 Winter Wrap-Up is here! Listed below are just a few of the highlights from Oracle’s past three months… Yet another successful Oracle OpenWorld 2012 and the launch of our first ever Oracle PartnerNetwork Exchange program! Get the recap. Our exciting Java Embedded @ JavaOne event. Get the low-down here! The debut of our new Oracle Cloud programs for partners, which have already created some awesome buzz in the Channel. Check out the CRN article, and don’t forget to watch the Cloud Programs Overview video and visit our OPN Cloud Knowledge Zone! On the product front, Oracle’s Sun ZFS Storage Appliance was awarded the 2012 Tech Innovator and Enterprise App Award by CRN. Read the full article. Oracle partner, Hitachi Consulting, reached OPN’s premier Diamond Level status. Read more. Was Oracle part of your September, October or November highlights? If so, leave us a comment below, we’d love to feature your story! Also, don’t forget to share the love by re-tweeting this post on Twitter or “liking” this post on Facebook! Stay Warm, The OPN Communications Team 

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• Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• «Oracle E-Business Suite: ERP DBA????»??

  - by user10821858

  ????????,???????4????,????????????????????,?????????«Oracle E-Business Suite:ERP DBA????»????????????????????????,??????????????“??”,????????????,???????????,???????????????????,????,????,?????????????????????????,???????????????,????????????????????,??????????,????????????????????????:1.????????????????????2.??DBA???ERP??,??????????3.???????????,?????????????????????ERP??????4.?????????ERP????????5.??????????????ERP????????????6.??ERP???????????????????7.????CIO???ERP???????????8.????????????????????????? ?:?????????????:http://vdisk.weibo.com/s/6X-ze ?:?????:http://product.dangdang.com/product.aspx?product_id=22788613 ?:?????:http://book.360buy.com/11021724.html ?:?????:http://product.china-pub.com/3661378 ?:?????:http://www.amazon.cn/dp/B008BFNAX0 ?:?????:http://detail.tmall.com/item.htm?id=18024644999 ????,?????????????????????????! ? ? ???? ERP ????????????20 ?,?Oracle ??????(E-Business Suite)? ????????ERP ????,????????????????,???????? ????????,????????????? ??ERP ???,?????????????ERP DBA ????????ERP DBA ???????DBA ????????????:ERP DBA ??????????,?? ???ERP ????????,????????????????????????? ?,???????????????????,ERP DBA ????????????? ??????,?Oracle ???????????ERP ??,?????????,?? ???????????,?????????ERP DBA ??????,??????? ????ERP ?????,???????????????? ???????????ERP DBA ?????,?????????????ERP ? ???,???ERP ??????????,????????????????ERP ? ?????????,??????????ERP ????,?????:“?????? ??,????????”,???“????”????????????????,? ??ERP DBA ?????,?????????????,????????????? ???“????”??,?“??????”???,??????????????, ??????,???????????????????“????,??????”, ???????????,??????????????,???????????? ????????,????????????ERP ????,????ERP ???? ????? ?????? ????7 ?,???????3 ?:?????????????? ???(?1 ~ 2 ?):??????Oracle ????????????????? ???????,??????????ERP ???????????????,??? ???? ???(?3 ~ 6 ?):?3 ????Oracle ERP ?????????????;?4 ????Oracle ERP ???????ERP ????;?5 ??????Oracle ????? ??????????????;?6 ?????????????????ERP ???? ??? ?????(?7 ?):????????Oracle ERP ??????????,??? ??????????????????????,???????????????? ?,????????????????????????????????????? ???? ????????????: (1)????,?????????????????????????????? ?,???????????????????,?????????????????? ??????,??????????????????????? (2)???,???,??????,??????????????????Oracle ERP ???????????,????;????????????Oracle ERP ??? ??????????,????? (3)????????,???????????????????????,?? ?????????,???????????????????????????;?? ERP DBA ????????????,????????????????????,? ???????????,????????,???????????? ??????? (1)Oracle ERP ??????????????????ERP ???????? (2)???ERP ?????????DBA ????IT ????? (3)??????????????????? ??????? ?????????????,??????????????,????????? ???????????????????????????????,???????? ??????: E-Mail:longchun.zhu-AT-gmail-DOT-com ?? “?????,?????”,???????????????“?????”??? ?????????????,???????????????????????? ?????????????????,??Mike?Charles???????????, ????????????????????,??????????????????? ??????? ? ? ? ? ?1 ? Oracle ??????/1 1.1 Oracle ?????????????/2 1.2 Oracle ??????R12 /3 1.2.1 R12 ???????/3 1.2.2 R12 ???/4 1.3 ????/5 ?2 ? 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ERP ???????/246 7.1 ERP ??????/247 7.2 ERP ???????/247 7.2.1 ????????/248 7.2.2 ?????????/248 7.2.3 ?????????/249 7.2.4 ???????/249 7.3 ????????/249 7.3.1 ERP ???????/249 7.3.2 ????/251 7.3.3 ????/251 7.3.4 ????/253 7.3.5 ????/255 7.4 ERP ??????/255 7.4.1 ????????/255 7.4.2 ???????/256 7.4.3 ?????????/257 7.5 ?????ERP ??/260 7.5.1 ????????/260 7.5.2 ????/261 7.5.3 ??????/262 7.5.4 ????????/273 7.6 ERP ????/280 7.6.1 ??X-Windows/280 7.6.2 ???????/281 7.6.3 ?????????/281 7.6.4 ??redo ??/282 7.6.5 ??opmn.xml ??/283 7.6.6 ???????/283 7.6.7 ??Apache ??/285 7.6.8 Forms Server socket ????/285 7.6.9 ??Forms Dead Client ??/286 7.6.10 ??Cancel Query /287 7.6.11 ??????????/288 7.6.12 ????????/293 7.6.13 ?? GSM ??/294 7.6.14 ??“ICX:????”/297 7.6.15 ????????/298 7.6.16 ???????/302 7.7 ??????/305 7.7.1 ?????/305 7.7.2 ????/305 7.7.3 ?????/305 7.7.4 ???????/306 7.7.5 ??????/306 7.8 ????????/306 7.8.1 ???CSI Number /307 7.8.2 ???SR /307 7.8.3 TAR ??/307 7.8.4 ????/307 7.9 ????/308

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• SPARC T4-4 Delivers World Record Performance on Oracle OLAP Perf Version 2 Benchmark

  - by Brian

  Oracle's SPARC T4-4 server delivered world record performance with subsecond response time on the Oracle OLAP Perf Version 2 benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 11. The SPARC T4-4 server achieved throughput of 430,000 cube-queries/hour with an average response time of 0.85 seconds and the median response time of 0.43 seconds. This was achieved by using only 60% of the available CPU resources leaving plenty of headroom for future growth. The SPARC T4-4 server operated on an Oracle OLAP cube with a 4 billion row fact table of sales data containing 4 dimensions. This represents as many as 90 quintillion aggregate rows (90 followed by 18 zeros). Performance Landscape Oracle OLAP Perf Version 2 Benchmark 4 Billion Fact Table Rows System Queries/hour Users* Response Time (sec) Average Median SPARC T4-4 430,000 7,300 0.85 0.43 * Users - the supported number of users with a given think time of 60 seconds Configuration Summary and Results Hardware Configuration: SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 1 TB memory Data Storage 1 x Sun Fire X4275 (using COMSTAR) 2 x Sun Storage F5100 Flash Array (each with 80 FMODs) Redo Storage 1 x Sun Fire X4275 (using COMSTAR with 8 HDD) Software Configuration: Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.3) with Oracle OLAP option Benchmark Description The Oracle OLAP Perf Version 2 benchmark is a workload designed to demonstrate and stress the Oracle OLAP product's core features of fast query, fast update, and rich calculations on a multi-dimensional model to support enhanced Data Warehousing. The bulk of the benchmark entails running a number of concurrent users, each issuing typical multidimensional queries against an Oracle OLAP cube consisting of a number of years of sales data with fully pre-computed aggregations. The cube has four dimensions: time, product, customer, and channel. Each query user issues approximately 150 different queries. One query chain may ask for total sales in a particular region (e.g South America) for a particular time period (e.g. Q4 of 2010) followed by additional queries which drill down into sales for individual countries (e.g. Chile, Peru, etc.) with further queries drilling down into individual stores, etc. Another query chain may ask for yearly comparisons of total sales for some product category (e.g. major household appliances) and then issue further queries drilling down into particular products (e.g. refrigerators, stoves. etc.), particular regions, particular customers, etc. Results from version 2 of the benchmark are not comparable with version 1. The primary difference is the type of queries along with the query mix. Key Points and Best Practices Since typical BI users are often likely to issue similar queries, with different constants in the where clauses, setting the init.ora prameter "cursor_sharing" to "force" will provide for additional query throughput and a larger number of potential users. Except for this setting, together with making full use of available memory, out of the box performance for the OLAP Perf workload should provide results similar to what is reported here. For a given number of query users with zero think time, the main measured metrics are the average query response time, the median query response time, and the query throughput. A derived metric is the maximum number of users the system can support achieving the measured response time assuming some non-zero think time. The calculation of the maximum number of users follows from the well-known response-time law N = (rt + tt) * tp where rt is the average response time, tt is the think time and tp is the measured throughput. Setting tt to 60 seconds, rt to 0.85 seconds and tp to 119.44 queries/sec (430,000 queries/hour), the above formula shows that the T4-4 server will support 7,300 concurrent users with a think time of 60 seconds and an average response time of 0.85 seconds. For more information see chapter 3 from the book "Quantitative System Performance" cited below. -- See Also Quantitative System Performance Computer System Analysis Using Queueing Network Models Edward D. Lazowska, John Zahorjan, G. Scott Graham, Kenneth C. Sevcik external local Oracle Database 11g – Oracle OLAP oracle.com OTN SPARC T4-4 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 11/2/2012.

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• Changing the Game: Why Oracle is in the IT Operations Management Business

  - by DanKoloski

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Next week, in Orlando, is the annual Gartner IT Operations Management Summit. Oracle is a premier sponsor of this annual event, which brings together IT executives for several days of high level talks about the state of operational management of enterprise IT. This year, Sushil Kumar, VP Product Strategy and Business Development for Oracle’s Systems & Applications Management, will be presenting on the transformation in IT Operations required to support enterprise cloud computing. IT Operations transformation is an important subject, because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds (67%!) of their IT resources (budget, energy, time, people, etc.) on running the business, with far too little left over to spend on growing and transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed computing revolution (give or take, depending on how you count it), it’s amazing that we have still not moved the needle on the single biggest component of enterprise IT resource utilization. Oracle is in the IT Operations Management business because when management is engineered together with the technology under management, the resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the business into 50%? Or 40%? Imagine what you could do with those resources. It’s now not just possible, but happening. This seems like a simple idea, but it is a radical change from “business as usual” in enterprise IT Operations. For the last thirty years, management has been a bolted-on afterthought – we pick and deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle that guarantees high ongoing operating costs and low agility. If we want to break the cycle, we need to take a more tightly-coupled approach. As a complete applications-to-disk platform provider, Oracle is engineering management together with technology across our stack and hooking that on-premise management up live to My Oracle Support. Let’s examine the results with just one piece of the Oracle stack – the Oracle Database. Oracle began this journey with the Oracle Database 9i many years ago with the introduction of low-impact instrumentation in the database kernel (“tell me what’s wrong”) and through Database 10g, 11g and 11gR2 has successively added integrated advisory (“tell me how to fix what’s wrong”) and lifecycle management and automated self-tuning (“fix it for me, and do it on an ongoing basis for all my assets”). When enterprises take advantage of this tight-coupling, the results are game-changing. Consider the following (for a full list of public references, visit this link): British Telecom improved database provisioning time 1000% (from weeks to minutes) which allows them to provide a new DBaaS service to their internal customers with no additional resources Cerner Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new cloud business at the same time Vodafone Group plc improved response times 50% and reduced maintenance planning times 50-60% while serving 391 million registered mobile customers Or the recent Database Manageability and Productivity Cost Comparisons: Oracle Database 11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC. In later entries, we’ll discuss similar results across other portions of the Oracle stack and how these efficiency gains are required to achieve the agility benefits of Enterprise Cloud. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Oracle Embedded - Porto (29/Abr/10)

  - by Claudia Costa

  Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 29 de Abril no Porto, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos: ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Mais informação sobre produtos embedded Oracle aqui   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models --------------------------------------------------------------------------- Clique aqui e registe-se.   Horário e Local: 15h00 - 18h00 Hotel Infante Sagres | Praça D. Filipa De Lencastre, 62 | 4050-259 | Porto   Para mais informações, por favor contacte: Melissa Lopes 214235194

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• LexisNexis and Oracle Join Forces to Prevent Fraud and Identity Abuse

  - by Tanu Sood

  Author: Mark Karlstrand About the Writer:Mark Karlstrand is a Senior Product Manager at Oracle focused on innovative security for enterprise web and mobile applications. Over the last sixteen years Mark has served as director in a number of tech startups before joining Oracle in 2007. Working with a team of talented architects and engineers Mark developed Oracle Adaptive Access Manager, a best of breed access security solution.The world’s top enterprise software company and the world leader in data driven solutions have teamed up to provide a new integrated security solution to prevent fraud and misuse of identities. LexisNexis Risk Solutions, a Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of its Instant Authenticate product with Oracle Identity Management.Oracle provides the most complete Identity and Access Management platform. The only identity management provider to offer advanced capabilities including device fingerprinting, location intelligence, real-time risk analysis, context-aware authentication and authorization makes the Oracle offering unique in the industry. LexisNexis Risk Solutions provides the industry leading Instant Authenticate dynamic knowledge based authentication (KBA) service which offers customers a secure and cost effective means to authenticate new user or prove authentication for password resets, lockouts and such scenarios. Oracle and LexisNexis now offer an integrated solution that combines the power of the most advanced identity management platform and superior data driven user authentication to stop identity fraud in its tracks and, in turn, offer significant operational cost savings. The solution offers the ability to challenge users with dynamic knowledge based authentication based on the risk of an access request or transaction thereby offering an additional level to other authentication methods such as static challenge questions or one-time password when needed. For example, with Oracle Identity Management self-service, the forgotten password reset workflow utilizes advanced capabilities including device fingerprinting, location intelligence, risk analysis and one-time password (OTP) via short message service (SMS) to secure this sensitive flow. Even when a user has lost or misplaced his/her mobile phone and, therefore, cannot receive the SMS, the new integrated solution eliminates the need to contact the help desk. The Oracle Identity Management platform dynamically switches to use the LexisNexis Instant Authenticate service for authentication if the user is not able to authenticate via OTP. The advanced Oracle and LexisNexis integrated solution, thus, both improves user experience and saves money by avoiding unnecessary help desk calls. Oracle Identity and Access Management secures applications, Juniper SSL VPN and other web resources with a thoroughly modern layered and context-aware platform. Users don't gain access just because they happen to have a valid username and password. An enterprise utilizing the Oracle solution has the ability to predicate access based on the specific context of the current situation. The device, location, temporal data, and any number of other attributes are evaluated in real-time to determine the specific risk at that moment. If the risk is elevated a user can be challenged for additional authentication, refused access or allowed access with limited privileges. The LexisNexis Instant Authenticate dynamic KBA service plugs into the Oracle platform to provide an additional layer of security by validating a user's identity in high risk access or transactions. The large and varied pool of data the LexisNexis solution utilizes to quiz a user makes this challenge mechanism even more robust. This strong combination of Oracle and LexisNexis user authentication capabilities greatly mitigates the risk of exposing sensitive applications and services on the Internet which helps an enterprise grow their business with confidence.Resources:Press release: LexisNexis® Achieves Oracle Validated Integration with Oracle Identity Management Oracle Access Management (HTML)Oracle Adaptive Access Manager (pdf)

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• Múltiples clientes en el mismo Oracle UCM

  - by [email protected]

  Estamos muy activos con la implantación de plataformas ECM que den servicio a múltiples clientes. Consiguiendo 2 objetivos muy importantes:El cliente final puede pagar al proveedor por una plataformas ECM como servicio (SaaS). Y, lógicamente, se ahorra en complejidad y gastos de infraestructura, administración, formación, almacenamiento, etc...Hemos estado explicando estos días el modelo Master-Proxy de Oracle UCM con el que podemos implantar este tipo de plataformas. No siempre será la solución más adecuada porque a veces vamos a querer disponer de plataformas compartidas, pero con clientes completamente aislados. Siempre, la consola de migración nos permite exportar e importar componentes, metadatos, contenidos, workflows, etc... para que elijamos el modelo más adecuado para cada caso.Pero, ¿Cómo funciona?. Podéis ver en la imágen que se basa en la instalación de varias instancias de UCM y configurarlas de forma que varias de ellas se comporten como "Master" (digo varias para conseguir alta disponibilidad), y el resto se comporten como "Proxy" (también varias instancias de UCM pueden comportarse como un mismo "Proxy" permitiendo balancear la carga en función de que cada cliente requiera más o menos rendimiento). Esta configuración (que vemos en la imágen adjunta), nos permite:Delegar la gestión de usuarios de cada cliente. Los usuarios del Master podrán acceder a todos los Proxies, pero los usuarios de cada proxy sólo acceden a su repositorio.Delegar funcionalidad y componentes. Es posible configurar diferentes funcionalidades en cada proxy de forma que algunos servidores estén especializados en Web Content Management, otros en Document Management (por ejemplo).Diferentes modelos de metadatos. Podemos modelar unos tipos documentales generales para toda la plataforma y otros particulares diferentes en cada UCM "Proxy".Conseguir una centralización de búsquedas y acceso a repositorios de documentación con diferentes juegos de caracteres. Un UCM Master puede centralizar la búsqueda en UCM's proxy que alberguen documentación en diferentes juegos de caracteres (por ejemplo un UCM para documentación de idiomas "Western European" (inglés, español, francés, alemán,...) y otro UCM proxy bajo juego de caracteres "Asian" (japones, coreano, chino,...).Fuentes:Toda la información detallada se encuentra en la documentación de Oracle UCM, aquí:http://download.oracle.com/docs/cd/E10316_01/ouc.htmY en concreto, lo relativo a plataformas, en el documento "Planning and Implementation Guide", aquí:plan_implement_guide_10en.pdf

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• SRs @ Oracle: How do I License Thee?

  - by [email protected]

  With the release of the new Sun Ray product last week comes the advent of a different software licensing model. Where Sun had initially taken the approach of '1 desktop device = one license', we later changed things to be '1 concurrent connection to the server software = one license', and while there were ways to tell how many connections there were at a time, it wasn't the easiest thing to do.  And, when should you measure concurrency?  At your busiest time, of course... but when might that be?  9:00 Monday morning this week might yield a different result than 9:00 Monday morning last week.In the acquisition of this desktop virtualization product suite Oracle has changed things to be, in typical Oracle fashion, simpler.  There are now two choices for customers around licensing: Named User licenses and Per Device licenses.Here's how they work, and some examples:The Rules1) A Sun Ray device, and PC running the Desktop Access Client (DAC), are both considered unique devices.OR, 2) Any user running a session on either a Sun Ray or an DAC is still just one user.So, you have a choice of path to go down.Some Examples:Here are 6 use cases I can think of right now that will help you choose the Oracle server software licensing model that is right for your business:Case 1If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 100 user licenses.If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 120 device licenses.Two cases using the same metrics - different licensing models and therefore different results.Case 2If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 200 user licenses.If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - very different results.Case 3If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 50 user licenses.If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - but again - very different results.Based on the way your business operates you should be able to see which of the two licensing models is most advantageous to you.Got questions?  I'll try to help.(Thanks to Brad Lackey for the clarifications!)

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