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  • Best Solution For Authentication in Ruby on Rails

    - by Dan Wolchonok
    I'm looking for a pre-built solution I can use in my RoR application. I'm ideally looking for something similar to the ASP.NET Forms authentication that provides email validation, sign-up controls, and allows users to reset their passwords. Oh yeah, and easily allows me to pull the user that is currently logged into the application. I've started to look into the already written pieces, but I've found it to be really confusing. I've looked at LoginGenerator, RestfulAuthentication, SaltedLoginGenerator, but there doesn't seem to be one place that has great tutorials or provide a comparison of them. If there's a site I just haven't discovered yet, or if there is a de-facto standard that most people use, I'd appreciate the helping hand.

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  • Django: HTTPS for just login page?

    - by Mark
    I just added this SSL middleware to my site http://www.djangosnippets.org/snippets/85/ which I used to secure only my login page so that passwords aren't sent in clear-text. Of course, when the user navigates away from that page he's suddenly logged out. I understand why this happens, but is there a way to pass the cookie over to HTTP so that users can stay logged in? If not, is there an easy way I can use HTTPS for the login page (and maybe the registration page), and then have it stay on HTTPS if the user is logged in, but switch back to HTTP if the user doesn't log in? There are a lot of pages that are visible to both logged in users and not, so I can't just designate certain pages as HTTP or HTTPS.

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  • All PHP files getting hacked

    - by nsearle
    Hey All, Like always, just want to say thank you for all of the help and input in advance. I have a particular site that I am the web developer for and am running into a unique problem. It seems that somehow something is getting into every single PHP file on my site and adding some malware code. I have deleted the code from every page multiple times and changed FTP and DB passwords, but to no avail. The code that is added looks like this - eval(base64_decode(string)) - which the string is 3024 characters. Not sure if anyone else has ran into this problem or if any one has ideas on how I can secure my php code up. Thanks again.

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  • What do browsesr use to auto suggest values in web forms?

    - by nedlud
    If I come back to a web site after having filled in a form previously, the browser remembers my username (for example). I'm not talking about cookies remembering user names and passwords, but the way a browser will suggest a value for a previously submitted field. What controls this behaviour? My issue at the moment is that I have login forms on several small apps all running under the one domain. (eg www.example.com/app1/login/ and www.example.com/app2/login/). If I use my user name for app1, then go over to app2 where I use a different username, it only ever auto suggests my app1 user name. How can I change this behaviour? Do browsers use the fields ID to help remember this stuff? If I change the ID of the fields in the login form, will they auto suggest the correct values in future?

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  • Joomla! 2.5 use login data from another database

    - by user1756746
    I have a hard question. I'd like the joomla login does not use its own database for users/password but I want to use my database users with my table fields, my passwords etc.. I don't know from where start, I thought I could edit database request for login to my db or create a little script to automatically add the users on joomla database. I tried to see components/com_users/views/login/tmpl/default_login.php but it seems that there is nothing. Can someone help me figure out what to change? Maybe the simple thing is import my database users into database user joomla, is there any plugin or something else that you know? p.s. I use Clarion theme build on Gantry framework, Joomla! 2.5.6 Stable, PHP 5.2.17

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  • RegularExpressionValidator always fails, but ValidationExpression works in testing

    - by Jerph
    I found the answer to this, but it's a bit of a gotcha so I wanted to share it here. I have a regular expression that validates passwords. They should be 7 to 60 characters with at least one numeric and one alpha character. Pretty standard. I used positive lookaheads (the (?= operator) to implement it: (?=^.{7,60}$)(?=.*[0-9].*)(?=.*[a-zA-Z].*) I checked this expression in my unit tests using Regex.IsMatch(), and it worked fine. However, when I use it in a RegularExpressionValidator, it always fails. Why?

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  • How to ReHash a password stored into my Database ? (PHP)

    - by Vincent Roye
    Hi! I have some passwords encrypted in my database and I would like to find a way to display them. Here is how they are saved into my mysql database: function generateHash($plainText, $salt = null){ if ($salt === null) { $salt = substr(md5(uniqid(rand(), true)), 0, 25); } else { $salt = substr($salt, 0, 25); } return $salt . sha1($salt . $plainText); } $secure_pass = generateHash($this->clean_password); Then $secure_pass is saved into my database. Anyone would have an idea ?? Thank you very much ;)

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  • Password Hash Implementation

    - by oyerli
    I am developing a new application using Symfony. I want to store the passwords hashed, so I overridded the save method in my User model: public function save(Doctrine_Connection $conn = null) { $this->setUserPassword( md5($this->getUserPassword()) ); return parent::save($conn); } This works good when a new user created. However, this causes problems when we edit a user without changing his password. This causes Doctrine to hash the already hashed password. So, I need to check that whether the UserPassword is modified in this DoctrineRecord instance. How can I manage to do that?

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  • Accessing and encoding of properties files

    - by NoozNooz42
    I'm used to work with properties files, for example from Ant. Where I can simply reference the property file doing something like that: <property file="webapp_DO_NOT_COMMIT.properties"/> (the file is so named because our DVCS is configured as to never commit files containing "DO_NOT_COMMIT" to prevent committing credentials/passwords/etc.) Here's a very simple .properties file example: passwd=brokencleartextpassword Now I want to put some configuration in another, similar, properties file that I need to access from my Java code. How should I go about it? I also have another related question: is the character encoding of .properties file defined by any spec?

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  • Simple Hash that is always equal between C# and Java

    - by GaiusSensei
    I have a C# WebService and a (Java) Android Application. Is there a SIMPLE hash function that produces the same result between these two languages? The simplest C# hash is a String.GetHashCode(), but I can't replicate it in Java. The simplest Java hash is not simple at all. And I don't know if I can replicate it exactly in C#. In case it's relevant, I'm hashing passwords before sending it across the internet. I'm currently using Encode64, but that's obviously not secure since we can reverse it.

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  • putting values from database into a drop down list

    - by sushant
    hi. my tool is in asp. i am using this code for a query in sql dim req_id req_id=Request.Form("Req_id") if req_id<>"" then Set conn=server.CreateObject("adodb.connection") conn.Open session("Psrconnect") Set rs=CreateObject("Adodb.Recordset") rs.Open "select * from passwords where REQ_ID='"&req_id&"'", conn i want to put the results of this query into a drop down list. how do i do it? any help is very much appreciated.

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  • I have submitted app to app store and app status came like 'Metadata Rejected' and following review status. I do not have login page

    - by user3717465
    We began the review of your app but are not able to continue because we need a demo account to fully access your app features. Please provide demo account details in the Review Notes section of the Version Information for your app. Please ensure that the information you provide includes any data necessary to demonstrate the functionality of your app features. You can provide demo account information, including passwords, in the Review Notes section of your iTunes Connect App Information. While your iTunes Connect Application State shows as Metadata Rejected, we don't require a new binary to correct this issue. Please visit iTunes Connect, Manage Your Applications. Select your app, then click View Details of the desired version. Click the Edit button next to Version Information to edit the Review Notes for your app, then click "Save". how to correct the meta data. because i do not have login account.

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  • Symfony 2 form repeated validation in Entity with annotation

    - by Sukhrob
    My question is "How can I do form repeated validation in Entity with annotation?". I have an Account entity with (email, password and confirmPassword) attributes. When a new user registers a new account, he/she has to fill in email, password and confirmPassword fields. Obviously, password and confirmPassword fields must match. I saw an example of this validation with pure php (form builder) in Stachoverflow like below. $builder->add('password', 'repeated', array( 'type' => 'password', 'first_name' => 'Password', 'second_name' => 'Password confirmation', 'invalid_message' => 'Passwords are not the same', )); But, this is not what I want. I want this functionality with annotation in my Account entity. Maybe * @Assert\Match( * matchField = "password", * message = "The password confirmation does not match password." * ) protected $confirmPassword;

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  • Expanded securityadmin

    - by user80652
    I'm aware that sysadmin is documented as the server role necessary for creating logins (SQL/Windows-integrated); nevertheless, I'm tasked to find out if there's any other server role (built-in or otherwise) that can be used. To be specific, I'm looking to setup one or two logins with access to create logins, create [database] users, assign users to [database] roles. Potentially reset passwords, but most of the logins are Windows-integrated and it's not necessary. Cannot have access to data at all, nor can these logins have rights to update tables nor create/update roles. Seems my only options so far are to set these 2 logins with securityadmin server role and for the specific databases, configure with db_securityadmin and db_accessadmin... but this configuration doesn't allow for creating logins.

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  • Reset All Internet Explorer 8 Settings to Fix Stability Problems

    - by Mysticgeek
    If you like to tweak and customize IE with Add-ons and changing settings, sometimes you may have problems with stability. To save time, you can reset all of the IE settings rather than trying to troubleshoot individual areas. Reset IE Settings To reset Internet Explorer Settings, click on Tools then Internet Options. When you reset the settings, you won’t lose personal settings like your homepage, search provider, passwords…etc. The Internet Options screen opens…click on the Advanced tab, then under Reset Internet Explorer settings click on the Reset button. You’ll need to verify that you want to reset all Internet Explorer Settings. If you choose to, you can delete all of your personal settings as well, but it shouldn’t be necessary to fix stability issues. The settings will start to reset, and when it’s finished close out of the message box. For the process to complete you’ll need to restart Internet Explorer. When it restarts you’ll be presented with the Welcome screen where you can go through the setup wizard again. After it’s complete, you should be back in business and can start using IE again. With the new enhancements and features available in Internet Explorer 8, sometimes too much tweaking can cause it to stop working. One area you could start with is troubleshooting IE 8 Add-ons. However, if you don’t want to waste time troubleshooting each potential issue, sometimes it’s just easier to reset things back to how they were originally. Similar Articles Productive Geek Tips Troubleshooting Internet Explorer on Vista Locking Up or Running SlowlyFix Internet Explorer Not Prompting to Choose Save Location in XPDealing With Windows Vista Explorer Screwing Up Auto-Detection of Folder TypesMysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPClean Up Past Notification Icons in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow

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  • Securing User Account Details with MySQL

    - by Antoinette O'Sullivan
    Keeping user account details secure is always at the forefront of a Database Administrator's mind. However, users want to get up and running as soon as possible without complex login procedures. You can learn more about this and many other topics in the MySQL for Database Administrator course. For example, MySQL 5.6.6 introduced a new utility: mysql_config_editor, which makes secure access via MySQL client applications much easier to establish, while still providing a good measure of security. The mysql_config_editor stores a user's authentication details in an encrypted login file called mylogin.cnf. This login file is readable and writable for the user who invokes the utility, and invisible to everyone else. You can use it to collect all your hard-to-remember server locations and paswords safe in the knowledge that your passwords are never invoked using clear text. The MySQL for Database Administrators course is a 5-day instructor-led course which is available as a: Training-on-Demand: Start training within 24 hours of registration, following lecture material at your own pace through streaming video and booking time on a lab environment to suit your schedule. Live-Virtual Event: Attend a live event from your own desk, choosing from a selection of events on the schedule to suit different timezones. In-Class Event: Travel to an education center to attend this course. Below is a selection of the events already on the schedule. Location  Date  Delivery Language  Brisbane, Australia  18 August 2014  English  Brussels, Belgium  25 August 2014  English  Sao Paulo, Brazil  2 June 2014  Brazilian Portuguese  Cairo, Egypt  28 September 2014  Arabic  London, England  14 July 2014  English  Belfast, Ireland  15 September 2014  English  Dublin, Ireland  29 September 2014  English  Rome, Italy  16 June 2014  Italian  Seoul, Korea  9 June 2014  Korean  Petaling Jaya, Malaysia  16 June 2014  English  Utrecht, Netherlands  25 August 2014  English  Edinburgh, Scotland  26 June 2014  English  Madrid, Spain  6 October 2014  Spanish  Tunis, Tunisia  27 October 2014  French  Istanbul, Turkey  14 July 2014  Turkish To register for an event, request an additional event or learn more about the authentic MySQL curriculum, go to http://education.oracle.com/mysql. To read more about MySQL security, consult the MySQL Reference Manual - http://dev.mysql.com/doc/refman/5.6/en/security.html.

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  • Oracle Ebusiness Suite 12.1.3 Oracle VM templates

    - by wcoekaer
    Steven Chan just published a great blog entry that talks about the release of a new set of Oracle VM templates. Oracle Ebusiness Suite 12.1.3. You can find the blog post here. Templates are available for: E-Business Suite 12.1.3 Vision (64-bit) E-Business Suite 12.1.3 Production (32-bit) E-Business Suite 12.x Sparse Middle Tiers (32-bit and 64-bit) Thanks Steven! Why does this stuff matter? Well, in general, virtualization (or cloud) solutions provide an easy way to create Virtual Machines. Whether it's through a "cloud api" or just a virtualization API. But all you end up with, in the end, is still just a Virtual Machine... Maybe with an OS pre-installed/pre-configured. So you have flexibility of moving VMs around and providing a VM but what about the actual applications (anything more than a very basic app)? The application administrator then still has to go and install and configure the OS for that application and install the application and its patches and basic configuration so that the application user then can go in. Building gold images for complex software stacks that are not owned by the users/admins is always very difficult. With our templates, we provide a number of things : Oracle Linux pre-installed and pre-configured with the minimum required packages for that application to run. (so it's secure) Oracle Linux can be distributed and used for free or with a support subscription. There is no trial license, there is no registration key, no alpha version or community version versus enterprise version. You get what we provide in our engineered systems, what we provide support for, without change. Supported out of the box. No virtual Trial appliances, no prototypes, no POC. What you download is production ready without change. The applications are installed by the developers of the application. The database team builds database templates, the applications engineering team builds applications templates. The first boot/configuration scripts ask for the basic information such as hostname, ip address, user passwords and then go off and set everything up correctly. All tested together - application - operating system - hypervisor. not 3 (or more) products from 3(or more) different companies.

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  • How I might think like a hacker so that I can anticipate security vulnerabilities in .NET or Java before a hacker hands me my hat [closed]

    - by Matthew Patrick Cashatt
    Premise I make a living developing web-based applications for all form-factors (mobile, tablet, laptop, etc). I make heavy use of SOA, and send and receive most data as JSON objects. Although most of my work is completed on the .NET or Java stacks, I am also recently delving into Node.js. This new stack has got me thinking that I know reasonably well how to secure applications using known facilities of .NET and Java, but I am woefully ignorant when it comes to best practices or, more importantly, the driving motivation behind the best practices. You see, as I gain more prominent clientele, I need to be able to assure them that their applications are secure and, in order to do that, I feel that I should learn to think like a malevolent hacker. What motivates a malevolent hacker: What is their prime mover? What is it that they are most after? Ultimately, the answer is money or notoriety I am sure, but I think it would be good to understand the nuanced motivators that lead to those ends: credit card numbers, damning information, corporate espionage, shutting down a highly visible site, etc. As an extension of question #1--but more specific--what are the things most likely to be seeked out by a hacker in almost any application? Passwords? Financial info? Profile data that will gain them access to other applications a user has joined? Let me be clear here. This is not judgement for or against the aforementioned motivations because that is not the goal of this post. I simply want to know what motivates a hacker regardless of our individual judgement. What are some heuristics followed to accomplish hacker goals? Ultimately specific processes would be great to know; however, in order to think like a hacker, I would really value your comments on the broader heuristics followed. For example: "A hacker always looks first for the low-hanging fruit such as http spoofing" or "In the absence of a CAPTCHA or other deterrent, a hacker will likely run a cracking script against a login prompt and then go from there." Possibly, "A hacker will try and attack a site via Foo (browser) first as it is known for Bar vulnerability. What are the most common hacks employed when following the common heuristics? Specifics here. Http spoofing, password cracking, SQL injection, etc. Disclaimer I am not a hacker, nor am I judging hackers (Heck--I even respect their ingenuity). I simply want to learn how I might think like a hacker so that I may begin to anticipate vulnerabilities before .NET or Java hands me a way to defend against them after the fact.

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  • MythTV lost recordings - "No recordings available" and no recording rules either

    - by nimasmi
    I have a c.6 year old mythtv database. I recently upgraded from Ubuntu 10.04 to 12.04. This brought a MythTV upgrade from 0.24 to 0.25, which went well. Today, all my recordings have disappeared. They still exist in the /var/lib/mythtv/recordings folder, and the 'M' key in the Watch Recordings page says that there are 201 recordings available somewhere, but they will not display. See screenshot: (implicit thanks to whomever upvoted this, giving me sufficient reputation to upload images) Changing the filter does not remedy the fact that there is nothing shown in the lists. My Upcoming Recordings screen says that there are no rules set, but my list of previously recorded shows is still there, and has an entry from as recently as 3am today. mythbackend --printsched gives the following: user@box:~$ mythbackend --printsched 2012-09-22 12:59:20.537008 C mythbackend version: fixes/0.25 [v0.25.2-15-g46cab93] www.mythtv.org 2012-09-22 12:59:20.537043 C Qt version: compile: 4.8.1, runtime: 4.8.1 2012-09-22 12:59:20.537048 N Enabled verbose msgs: general 2012-09-22 12:59:20.537076 N Setting Log Level to LOG_INFO 2012-09-22 12:59:20.537142 I Added logging to the console 2012-09-22 12:59:20.537152 I Added database logging to table logging 2012-09-22 12:59:20.537279 N Setting up SIGHUP handler 2012-09-22 12:59:20.537373 N Using runtime prefix = /usr 2012-09-22 12:59:20.537394 N Using configuration directory = /home/user/.mythtv 2012-09-22 12:59:20.537999 I Assumed character encoding: en_GB.UTF-8 2012-09-22 12:59:20.538599 N Empty LocalHostName. 2012-09-22 12:59:20.538610 I Using localhost value of box 2012-09-22 12:59:20.538792 I Testing network connectivity to '192.168.1.2' 2012-09-22 12:59:20.539420 I Starting process manager 2012-09-22 12:59:20.541412 I Starting IO manager (read) 2012-09-22 12:59:20.541715 I Starting IO manager (write) 2012-09-22 12:59:20.541836 I Starting process signal handler 2012-09-22 12:59:20.684497 N Setting QT default locale to EN_GB 2012-09-22 12:59:20.684694 I Current locale EN_GB 2012-09-22 12:59:20.684813 N Reading locale defaults from /usr/share/mythtv//locales/en_gb.xml 2012-09-22 12:59:20.697623 I New static DB connectionDataDirectCon 2012-09-22 12:59:20.704769 I MythCoreContext: Connecting to backend server: 192.168.1.2:6543 (try 1 of 1) Calculating Schedule from database. Inputs, Card IDs, and Conflict info may be invalid if you have multiple tuners. 2012-09-22 12:59:27.710538 E MythSocket(21dfcd0:14): readStringList: Error, timed out after 7000 ms. 2012-09-22 12:59:27.710592 C Protocol version check failure. The response to MYTH_PROTO_VERSION was empty. This happens when the backend is too busy to respond, or has deadlocked in due to bugs or hardware failure. Things I have tried so far: restart the backend restart the frontend run mythtv-setup and check database passwords and IP addresses change the frontend setting for backend IP from localhost to 192.168.1.2 (the backend/frontend's IP) run optimize_mythdb.pl Other suggestions appreciated.

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  • ASP.NET Membership Password Hash -- .NET 3.5 to .NET 4 Upgrade Surprise!

    - by David Hoerster
    I'm in the process of evaluating how my team will upgrade our product from .NET 3.5 SP1 to .NET 4. I expected the upgrade to be pretty smooth with very few, if any, upgrade issues. To my delight, the upgrade wizard said that everything upgraded without a problem. I thought I was home free, until I decided to build and run the application. A big problem was staring me in the face -- I couldn't log on. Our product is using a custom ASP.NET Membership Provider, but essentially it's a modified SqlMembershipProvider with some additional properties. And my login was failing during the OnAuthenticate event handler of my ASP.NET Login control, right where it was calling my provider's ValidateUser method. After a little digging, it turns out that the password hash that the membership provider was using to compare against the stored password hash in the membership database tables was different. I compared the password hash from the .NET 4 code line, and it was a different generated hash than my .NET 3.5 code line. (Tip -- when upgrading, always keep a valid debug copy of your app handy in case you have to step through a lot of code.) So it was a strange situation, but at least I knew what the problem was. Now the question was, "Why was it happening?" Turns out that a breaking change in .NET 4 is that the default hash algorithm changed to SHA256. Hey, that's great -- stronger hashing algorithm. But what do I do with all the hashed passwords in my database that were created using SHA1? Well, you can make two quick changes to your app's web.config and everything will be OK. Basically, you need to override the default HashAlgorithmTypeproperty of your membership provider. Here are the two places to do that: 1. At the beginning of your element, add the following element: <system.web> <machineKey validation="SHA1" /> ... </system.web> 2. On your element under , add the following hashAlgorithmType attribute: <system.web> <membership defaultProvider="myMembership" hashAlgorithmType="SHA1"> ... </system.web> After that, you should be good to go! Hope this helps.

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  • SQL Azure and Trust Services

    - by BuckWoody
    Microsoft is working on a new Windows Azure service called “Trust Services”. Trust Services takes a certificate you upload and uses it to encrypt and decrypt sensitive data in the cloud. Of course, like any security service, there’s a bit more to it than that. I’ll give you a quick overview of how you can use this product to protect data you send to SQL Azure. The primary issue with storing data in the cloud is that you are in an environment that isn’t under your control – in fact, that’s the benefit of being in a distributed computing environment in the first place. On premises you’re able to encrypt data you don’t want anyone else to see, using various methods such as passwords (not very strong) or certificates (stronger). When you use a certificate, it’s vital that you create (or procure) and protect it yourself. When you store data remotely, regardless of IaaS, PaaS or SaaS, you don’t own the machines where the data lives. That means if you use a certificate from the cloud vendor to encrypt the data, you have to trust that the data won’t be accessed by the vendor. In some cases having a signed agreement with the vendor that they won’t access your data is sufficient, in other cases that doesn’t meet the requirements your system has for security. With the new Trust Services service, the basic process is that you use a Portal to create a Trust Server using policies and other controls. You place a X.509 Certificate you create or procure in that server. Using the Software development Kit (SDK), the developer has access to an Application Layer Encryption Framework to set fields of data they want to encrypt. From there, the data can be stored in SQL Azure as a standard field – only it is encrypted before it ever arrives. The portion of the client software that decrypts the data uses the same service, so the authenticated user sees the data if they are allowed to do so. The data remains encrypted “at rest”.  You can learn more about this product and check it out in the SQL Azure labs at Microsoft Codename "Trust Services"

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Why does switching users completely hang my system every time?

    - by Stéphane
    I have a fresh install of 11.04 64bit, with 2 administrator accounts and 4 normal accounts. The 4 normal accounts (the kids' accounts) don't have passwords, they can login simply by clicking on their names. When any of the users -- either admin or normal -- tries to switch to another account by clicking in the top-right corner of the screen and selecting another user, the screen goes black and the entire system locks up. Even CTRL+ALT+F1 through F7 does nothing. This is reproducible 100% of the time on this system. I can ssh into the box when the console locks up, and by running top, I see that Xorg is consuming about 100% of the CPU. Looking at the output of "ps axfu" in bash while the system is in this "locked up" state, here is the lightdm and X process tree: USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1153 0.0 0.1 183508 4292 ? Ssl Dec26 0:00 lightdm root 2187 0.4 4.6 265976 164168 tty7 Ss+ 00:43 0:21 \_ /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch stephane 2612 0.0 0.3 266400 10736 ? Ssl 01:52 0:00 \_ /usr/bin/gnome-session --session=ubuntu stephane 2650 0.0 0.0 12264 276 ? Ss 01:52 0:00 | \_ /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-session /usr/bin/gnome-session --session=ubuntu stephane 2703 0.8 3.0 562068 106548 ? Sl 01:52 0:08 | \_ compiz stephane 2801 0.0 0.0 4264 584 ? Ss 01:52 0:00 | | \_ /bin/sh -c /usr/bin/compiz-decorator stephane 2802 0.0 0.3 265744 13772 ? Sl 01:52 0:00 | | \_ /usr/bin/unity-window-decorator ...cut... root 3024 80.6 0.3 107928 13088 tty8 Rs+ 01:53 12:34 \_ /usr/bin/X :1 -auth /var/run/lightdm/root/:1 -nolisten tcp vt8 -novtswitch That last process, pid #3024 in this case, is what has the CPU pegged. In case it matters (I suspect it might) here is what I think may be the relevant information for my video card, taken from /var/log/Xorg.0.log: [ 3392.653] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/extensions/libglx.so [ 3392.653] (II) Module glx: vendor="FireGL - AMD Technologies Inc." [ 3392.653] compiled for 6.9.0, module version = 1.0.0 ... [ 3392.655] (II) LoadModule: "fglrx" [ 3392.655] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/drivers/fglrx_drv.so [ 3392.672] (II) Module fglrx: vendor="FireGL - ATI Technologies Inc." [ 3392.672] compiled for 1.4.99.906, module version = 8.88.7 [ 3392.672] Module class: X.Org Video Driver ... [ 3392.759] (==) fglrx(0): ATI 2D Acceleration Architecture enabled [ 3392.759] (--) fglrx(0): Chipset: "AMD Radeon HD 6410D" (Chipset = 0x9644) Lastly: I did see this posting: Change user on 11.10 hangs system ...but I checked, and the libpam-smbpass package isn't installed on this system.

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  • Can see samba shares but not access them

    - by nitefrog
    For the life of me I cannot figure this one out. I have samba installed and set up on the ubuntu box and on the Win7 box I CAN SEE all the shares I created. I created two users on ubuntu that map to the users in windows. On ubuntu they are both admins, user A & B on Windows User A is admin and user B is poweruser. User A can see both shares and access them, but user B can see everythin, but only access the homes directory, the other directory throws an error. I have two drives in Ubuntu and this is the smb.config file (I am new to samba): [global] workgroup = WORKGROUP server string = %h server (Samba, Ubuntu) wins support = no dns proxy = yes name resolve order = lmhosts host wins bcast log file = /var/log/samba/log.%m max log size = 1000 syslog = 0 panic action = /usr/share/samba/panic-action %d security = user encrypt passwords = true passdb backend = tdbsam obey pam restrictions = yes unix password sync = yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . pam password change = yes map to guest = bad user ; usershare max shares = 100 usershare allow guests = yes And here is the share section: Both user A & B can access this from windows. No problems. [homes] comment = Home Directories browseable = no writable = yes Both User A & B can see this share, but only user A can access it. User B get an error thrown. [stuff] comment = Unixmen File Server path = /media/data/appinstall/ browseable = yes ;writable = no read only = yes hosts allow = The permission for the media/data/appinstall/ is as follows: appInstall properties: share name: stuff Allow others to create and delete files in this folder is cheeked Guest access (for people without a user account) is checked permissions: Owner: user A Folder Access: Create and delete files File Access: --- Group: user A Folder Access: Create and delete files File Access: --- Others Folder Access: Create and delete files File Access: --- I am at a loss and need to get this work. Any ideas? The goal is to have a setup like this. 3 users on window machines. Each user on the data drive will have their own personal folder where they are the ones that can only access, then another folder where 2 of the users will have read only and one user full access. I had this setup before on windows, but after what happened I am NEVER going back to windows, so Unix here I am to stay! I am really stuck. I am running Ubuntu 11. I could reformat again and put on version 10 if that would make life easier. I have been dealing with this since Wed. 3pm. Thanks.

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  • Addressing threats introduced by the BYOD trend

    - by kyap
    With the growth of the mobile technology segment, enterprises are facing a new type of threats introduced by the BYOD (Bring Your Own Device) trend, where employees use their own devices (laptops, tablets or smartphones) not necessarily secured to access corporate network and information.In the past - actually even right now, enterprises used to provide laptops to their employees for their daily work, with specific operating systems including anti-virus and desktop management tools, in order to make sure that the pools of laptop allocated are spyware or trojan-horse free to access the internal network and sensitive information. But the BYOD reality is breaking this paradigm and open new security breaches for enterprises as most of the username/password based systems, especially the internal web applications, can be accessed by less or none protected device.To address this reality we can adopt 3 approaches:1. Coué's approach: Close your eyes and assume that your employees are mature enough to know what he/she should or should not do.2. Consensus approach: Provide a list of restricted and 'certified' devices to the internal network. 3. Military approach: Access internal systems with certified laptop ONLYIf you choose option 1: Thanks for visiting my blog and I hope you find the others entries more useful :)If you choose option 2: The proliferation of new hardware and software updates every quarter makes this approach very costly and difficult to maintain.If you choose option 3: You need to find a way to allow the access into your sensitive application from the corporate authorized machines only, managed by the IT administrators... but how? The challenge with option 3 is to find out how end-users can restrict access to certain sensitive applications only from authorized machines, or from another angle end-users can not access the sensitive applications if they are not using the authorized machine... So what if we find a way to store the applications credential secretly from the end-users, and then automatically submit them when the end-users access the application? With this model, end-users do not know the username/password to access the applications so even if the end-users use their own devices they will not able to login. Also, there's no need to reconfigure existing applications to adapt to the new authenticate scheme given that we are still leverage the same username/password authenticate model at the application level. To adopt this model, you can leverage Oracle Enterprise Single Sign On. In short, Oracle ESSO is a desktop based solution, capable to store credentials of Web and Native based applications. At the application startup and if it is configured as an esso-enabled application - check out my previous post on how to make Skype essso-enabled, Oracle ESSO takes over automatically the sign-in sequence with the store credential on behalf of the end-users. Combined with Oracle ESSO Provisioning Gateway, the credentials can be 'pushed' in advance from an actual provisioning server, like Oracle Identity Manager or Tivoli Identity Manager, so the end-users can login into sensitive application without even knowing the actual username and password, so they can not login with other machines rather than those secured by Oracle ESSO.Below is a graphical illustration of this approach:With this model, not only you can protect the access to sensitive applications only from authorized machine, you can also implement much stronger Password Policies in terms of Password Complexity as well as Password Reset Frequency but end-users will not need to remember the passwords anymore.If you are interested, do not hesitate to check out the Oracle Enterprise Single Sign-on products from OTN !

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